Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2017 Tucson and Sonata Hybrid vehicles. The connecting rod bearings inside the engine may wear prematurely, which can result in engine damage.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 209
Recall Date: Sep 17, 2021
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) recalled certain 2019-2021 Tucson vehicles on September 4, 2020. On December 30, 2020, Hyundai expanded the recall population, and added certain 2016-2018 Tucson vehicles. The Anti-lock Brake Hydraulic Electronic Control Unit (HECU) could corrode internally and cause an electrical short, possibly resulting in an engine compartment fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 195
Recall Date: Sep 4, 2020
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain model year 2016-2017 Tucson vehicles manufactured May 19, 2015, to November 14, 2016, and 2017 Santa Fe vehicles manufactured November 28, 2015, to November 14, 2016. The affected vehicles may be equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result, in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 153
Recall Date: Nov 21, 2016
Consumer Complaints
1.3K ComplaintsHyundai Motor America
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
MADE APPOINTMENT TO CORRECT RECALL AT THE DEALERSHIP, THEN 1 WEEK LATER THEY SAID THERE IS CURRENTLY NO REMEDY TO FIX THE RECALL. THEY DON'T KNOW HOW LONG IT WILL TAKE, BUT WILL CONTACT ME TO MAKE A SERVICE APPOINTMENT ONCE THEY FIND A REMEDY. THE PROBLEM IF THIS RECALL IS NOT FIXED IT CAN CAUSE A FIRE IN THE ENGINE. AT THIS TIME, I WAS ADVISED TO ONLY PARK OUTSIDE TO PREVENT A INTERNAL COMBUSTION IN THE ENGINE.
Corrective Action:
MADE APPOINTMENT TO CORRECT RECALL AT THE DEALERSHIP, THEN 1 WEEK LATER THEY SAID THERE IS CURRENTLY NO REMEDY TO FIX THE RECALL. THEY DON'T KNOW HOW LONG IT WILL TAKE, BUT WILL CONTACT ME TO MAKE A SERVICE APPOINTMENT ONCE THEY FIND A REMEDY. THE PROBLEM IF THIS RECALL IS NOT FIXED IT CAN CAUSE A FIRE IN THE ENGINE. AT THIS TIME, I WAS ADVISED TO ONLY PARK OUTSIDE TO PREVENT A INTERNAL COMBUSTION IN THE ENGINE.
Additional Notes:
MADE APPOINTMENT TO CORRECT RECALL AT THE DEALERSHIP, THEN 1 WEEK LATER THEY SAID THERE IS CURRENTLY NO REMEDY TO FIX THE RECALL. THEY DON'T KNOW HOW LONG IT WILL TAKE, BUT WILL CONTACT ME TO MAKE A SERVICE APPOINTMENT ONCE THEY FIND A REMEDY. THE PROBLEM IF THIS RECALL IS NOT FIXED IT CAN CAUSE A FIRE IN THE ENGINE. AT THIS TIME, I WAS ADVISED TO ONLY PARK OUTSIDE TO PREVENT A INTERNAL COMBUSTION IN THE ENGINE.
Mfg Campaign: 11395852
Recall Date: Feb 11, 2021
Hyundai Motor America
Defect Description:
LANE DEPARTURE: BLIND SPOT DETECTION
Potential Consequences:
MADE APPOINTMENT TO CORRECT RECALL AT THE DEALERSHIP, THEN 1 WEEK LATER THEY SAID THERE IS CURRENTLY NO REMEDY TO FIX THE RECALL. THEY DON'T KNOW HOW LONG IT WILL TAKE, BUT WILL CONTACT ME TO MAKE A SERVICE APPOINTMENT ONCE THEY FIND A REMEDY. THE PROBLEM IF THIS RECALL IS NOT FIXED IT CAN CAUSE A FIRE IN THE ENGINE. AT THIS TIME, I WAS ADVISED TO ONLY PARK OUTSIDE TO PREVENT A INTERNAL COMBUSTION IN THE ENGINE.
Corrective Action:
MADE APPOINTMENT TO CORRECT RECALL AT THE DEALERSHIP, THEN 1 WEEK LATER THEY SAID THERE IS CURRENTLY NO REMEDY TO FIX THE RECALL. THEY DON'T KNOW HOW LONG IT WILL TAKE, BUT WILL CONTACT ME TO MAKE A SERVICE APPOINTMENT ONCE THEY FIND A REMEDY. THE PROBLEM IF THIS RECALL IS NOT FIXED IT CAN CAUSE A FIRE IN THE ENGINE. AT THIS TIME, I WAS ADVISED TO ONLY PARK OUTSIDE TO PREVENT A INTERNAL COMBUSTION IN THE ENGINE.
Additional Notes:
MADE APPOINTMENT TO CORRECT RECALL AT THE DEALERSHIP, THEN 1 WEEK LATER THEY SAID THERE IS CURRENTLY NO REMEDY TO FIX THE RECALL. THEY DON'T KNOW HOW LONG IT WILL TAKE, BUT WILL CONTACT ME TO MAKE A SERVICE APPOINTMENT ONCE THEY FIND A REMEDY. THE PROBLEM IF THIS RECALL IS NOT FIXED IT CAN CAUSE A FIRE IN THE ENGINE. AT THIS TIME, I WAS ADVISED TO ONLY PARK OUTSIDE TO PREVENT A INTERNAL COMBUSTION IN THE ENGINE.
Mfg Campaign: 11395852
Recall Date: Feb 11, 2021
Hyundai Motor America
Defect Description:
SERVICE BRAKES
Potential Consequences:
I PURCHASED 2017 TUCSON BRAND NEW AT ROUGHLY 22K MY ENGINE SEIZED AND THE 3RD CONNECTING ROD FAILED. AFTER ENGINE REPLACEMENT I CONTINUED TO HAVE PROBLEMS WITH REAR DRIVER SIDE BRAKE LIGHT CONTINUOUSLY GOING OUT, BULB IS NOT OUT BUT WIRING SCORCHED AND BULB SOMEHOW CONTINUOUSLY BECOMES LOOSE. I HAVE REPLACED FRONT HEADLIGHTS REPEATEDLY WITH THE DRIVER FRONT SHATTERING IN HOUSING. I HAVE ALSO REPLACED CALIPERS AND HAVE GONE THROUGH 7 SETS OF ROTORS. AT ROUGHLY 60000 I NOTICED I WAS RUNNING OUT OF OIL IN BETWEEN EVERY 3000 MILE OIL CHANGE. CONTINUED TO BRING BACK TO DEALER FOR REPAIR S . I HAVE COMPLAINED MULTIPLE TIMES ABOUT HESITATION WHEN PULLING OUT FROM STOP AND ENGINE KNOCKING. MULTIPLE OIL PAN RESEAL GASKETS REPLACED FUEL PUMP REPLACED, OIL ALWAYS ALL OVER ENGINE. AT 110K MY ENGINE FAILED A SECOND TIME WITH HYUNDAI DENYING ALL CLAIMS. ORIGINALLY SAID THEY WOULD REIMBURSE ME FOR RENTAL BUT WHEN THEY EMAILED ME LETTER FOR 'GOODWILL ' REIMBURSEMENT IT WAS A RELEASE FROM LIABILITY WAIVER IF I TOOK THEIR 'GOODWILL ' . I HAVE INFORMED THEM OF ELECTRIC ISSUES AND HOW I FEEL UNSAFE WITH NEW RECALL AND FIRE POSSIBILITY AND THEY INFORMED ME AS LONG AS NO WARNING LIGHT IS ON IT SHOULD NOT BE AN ISSUE. I TRIED TO TRADE VEHICLE IN AND NO ONE WOULD TAKE MY TRADE, IT'S 3 YEARS OLD AND WORTH NOTHING. HYUNDAI RESPONSE WAS VEHICLES DON'T HOLD THEIR VALUE LIKE THEY USED TO. I AM DISGUSTED WITH THEIR DISMISSIVE CUSTOMER CARE, 2 ENGINES IN A VEHICLE 3 YEARS OLD AND THEY INSIST THERE IS NOTHING WRONG WITH THEIR PRODUCT.
Corrective Action:
I PURCHASED 2017 TUCSON BRAND NEW AT ROUGHLY 22K MY ENGINE SEIZED AND THE 3RD CONNECTING ROD FAILED. AFTER ENGINE REPLACEMENT I CONTINUED TO HAVE PROBLEMS WITH REAR DRIVER SIDE BRAKE LIGHT CONTINUOUSLY GOING OUT, BULB IS NOT OUT BUT WIRING SCORCHED AND BULB SOMEHOW CONTINUOUSLY BECOMES LOOSE. I HAVE REPLACED FRONT HEADLIGHTS REPEATEDLY WITH THE DRIVER FRONT SHATTERING IN HOUSING. I HAVE ALSO REPLACED CALIPERS AND HAVE GONE THROUGH 7 SETS OF ROTORS. AT ROUGHLY 60000 I NOTICED I WAS RUNNING OUT OF OIL IN BETWEEN EVERY 3000 MILE OIL CHANGE. CONTINUED TO BRING BACK TO DEALER FOR REPAIR S . I HAVE COMPLAINED MULTIPLE TIMES ABOUT HESITATION WHEN PULLING OUT FROM STOP AND ENGINE KNOCKING. MULTIPLE OIL PAN RESEAL GASKETS REPLACED FUEL PUMP REPLACED, OIL ALWAYS ALL OVER ENGINE. AT 110K MY ENGINE FAILED A SECOND TIME WITH HYUNDAI DENYING ALL CLAIMS. ORIGINALLY SAID THEY WOULD REIMBURSE ME FOR RENTAL BUT WHEN THEY EMAILED ME LETTER FOR 'GOODWILL ' REIMBURSEMENT IT WAS A RELEASE FROM LIABILITY WAIVER IF I TOOK THEIR 'GOODWILL ' . I HAVE INFORMED THEM OF ELECTRIC ISSUES AND HOW I FEEL UNSAFE WITH NEW RECALL AND FIRE POSSIBILITY AND THEY INFORMED ME AS LONG AS NO WARNING LIGHT IS ON IT SHOULD NOT BE AN ISSUE. I TRIED TO TRADE VEHICLE IN AND NO ONE WOULD TAKE MY TRADE, IT'S 3 YEARS OLD AND WORTH NOTHING. HYUNDAI RESPONSE WAS VEHICLES DON'T HOLD THEIR VALUE LIKE THEY USED TO. I AM DISGUSTED WITH THEIR DISMISSIVE CUSTOMER CARE, 2 ENGINES IN A VEHICLE 3 YEARS OLD AND THEY INSIST THERE IS NOTHING WRONG WITH THEIR PRODUCT.
Additional Notes:
I PURCHASED 2017 TUCSON BRAND NEW AT ROUGHLY 22K MY ENGINE SEIZED AND THE 3RD CONNECTING ROD FAILED. AFTER ENGINE REPLACEMENT I CONTINUED TO HAVE PROBLEMS WITH REAR DRIVER SIDE BRAKE LIGHT CONTINUOUSLY GOING OUT, BULB IS NOT OUT BUT WIRING SCORCHED AND BULB SOMEHOW CONTINUOUSLY BECOMES LOOSE. I HAVE REPLACED FRONT HEADLIGHTS REPEATEDLY WITH THE DRIVER FRONT SHATTERING IN HOUSING. I HAVE ALSO REPLACED CALIPERS AND HAVE GONE THROUGH 7 SETS OF ROTORS. AT ROUGHLY 60000 I NOTICED I WAS RUNNING OUT OF OIL IN BETWEEN EVERY 3000 MILE OIL CHANGE. CONTINUED TO BRING BACK TO DEALER FOR REPAIR S . I HAVE COMPLAINED MULTIPLE TIMES ABOUT HESITATION WHEN PULLING OUT FROM STOP AND ENGINE KNOCKING. MULTIPLE OIL PAN RESEAL GASKETS REPLACED FUEL PUMP REPLACED, OIL ALWAYS ALL OVER ENGINE. AT 110K MY ENGINE FAILED A SECOND TIME WITH HYUNDAI DENYING ALL CLAIMS. ORIGINALLY SAID THEY WOULD REIMBURSE ME FOR RENTAL BUT WHEN THEY EMAILED ME LETTER FOR 'GOODWILL ' REIMBURSEMENT IT WAS A RELEASE FROM LIABILITY WAIVER IF I TOOK THEIR 'GOODWILL ' . I HAVE INFORMED THEM OF ELECTRIC ISSUES AND HOW I FEEL UNSAFE WITH NEW RECALL AND FIRE POSSIBILITY AND THEY INFORMED ME AS LONG AS NO WARNING LIGHT IS ON IT SHOULD NOT BE AN ISSUE. I TRIED TO TRADE VEHICLE IN AND NO ONE WOULD TAKE MY TRADE, IT'S 3 YEARS OLD AND WORTH NOTHING. HYUNDAI RESPONSE WAS VEHICLES DON'T HOLD THEIR VALUE LIKE THEY USED TO. I AM DISGUSTED WITH THEIR DISMISSIVE CUSTOMER CARE, 2 ENGINES IN A VEHICLE 3 YEARS OLD AND THEY INSIST THERE IS NOTHING WRONG WITH THEIR PRODUCT.
Mfg Campaign: 11395530
Recall Date: Feb 10, 2021
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I PURCHASED 2017 TUCSON BRAND NEW AT ROUGHLY 22K MY ENGINE SEIZED AND THE 3RD CONNECTING ROD FAILED. AFTER ENGINE REPLACEMENT I CONTINUED TO HAVE PROBLEMS WITH REAR DRIVER SIDE BRAKE LIGHT CONTINUOUSLY GOING OUT, BULB IS NOT OUT BUT WIRING SCORCHED AND BULB SOMEHOW CONTINUOUSLY BECOMES LOOSE. I HAVE REPLACED FRONT HEADLIGHTS REPEATEDLY WITH THE DRIVER FRONT SHATTERING IN HOUSING. I HAVE ALSO REPLACED CALIPERS AND HAVE GONE THROUGH 7 SETS OF ROTORS. AT ROUGHLY 60000 I NOTICED I WAS RUNNING OUT OF OIL IN BETWEEN EVERY 3000 MILE OIL CHANGE. CONTINUED TO BRING BACK TO DEALER FOR REPAIR S . I HAVE COMPLAINED MULTIPLE TIMES ABOUT HESITATION WHEN PULLING OUT FROM STOP AND ENGINE KNOCKING. MULTIPLE OIL PAN RESEAL GASKETS REPLACED FUEL PUMP REPLACED, OIL ALWAYS ALL OVER ENGINE. AT 110K MY ENGINE FAILED A SECOND TIME WITH HYUNDAI DENYING ALL CLAIMS. ORIGINALLY SAID THEY WOULD REIMBURSE ME FOR RENTAL BUT WHEN THEY EMAILED ME LETTER FOR 'GOODWILL ' REIMBURSEMENT IT WAS A RELEASE FROM LIABILITY WAIVER IF I TOOK THEIR 'GOODWILL ' . I HAVE INFORMED THEM OF ELECTRIC ISSUES AND HOW I FEEL UNSAFE WITH NEW RECALL AND FIRE POSSIBILITY AND THEY INFORMED ME AS LONG AS NO WARNING LIGHT IS ON IT SHOULD NOT BE AN ISSUE. I TRIED TO TRADE VEHICLE IN AND NO ONE WOULD TAKE MY TRADE, IT'S 3 YEARS OLD AND WORTH NOTHING. HYUNDAI RESPONSE WAS VEHICLES DON'T HOLD THEIR VALUE LIKE THEY USED TO. I AM DISGUSTED WITH THEIR DISMISSIVE CUSTOMER CARE, 2 ENGINES IN A VEHICLE 3 YEARS OLD AND THEY INSIST THERE IS NOTHING WRONG WITH THEIR PRODUCT.
Corrective Action:
I PURCHASED 2017 TUCSON BRAND NEW AT ROUGHLY 22K MY ENGINE SEIZED AND THE 3RD CONNECTING ROD FAILED. AFTER ENGINE REPLACEMENT I CONTINUED TO HAVE PROBLEMS WITH REAR DRIVER SIDE BRAKE LIGHT CONTINUOUSLY GOING OUT, BULB IS NOT OUT BUT WIRING SCORCHED AND BULB SOMEHOW CONTINUOUSLY BECOMES LOOSE. I HAVE REPLACED FRONT HEADLIGHTS REPEATEDLY WITH THE DRIVER FRONT SHATTERING IN HOUSING. I HAVE ALSO REPLACED CALIPERS AND HAVE GONE THROUGH 7 SETS OF ROTORS. AT ROUGHLY 60000 I NOTICED I WAS RUNNING OUT OF OIL IN BETWEEN EVERY 3000 MILE OIL CHANGE. CONTINUED TO BRING BACK TO DEALER FOR REPAIR S . I HAVE COMPLAINED MULTIPLE TIMES ABOUT HESITATION WHEN PULLING OUT FROM STOP AND ENGINE KNOCKING. MULTIPLE OIL PAN RESEAL GASKETS REPLACED FUEL PUMP REPLACED, OIL ALWAYS ALL OVER ENGINE. AT 110K MY ENGINE FAILED A SECOND TIME WITH HYUNDAI DENYING ALL CLAIMS. ORIGINALLY SAID THEY WOULD REIMBURSE ME FOR RENTAL BUT WHEN THEY EMAILED ME LETTER FOR 'GOODWILL ' REIMBURSEMENT IT WAS A RELEASE FROM LIABILITY WAIVER IF I TOOK THEIR 'GOODWILL ' . I HAVE INFORMED THEM OF ELECTRIC ISSUES AND HOW I FEEL UNSAFE WITH NEW RECALL AND FIRE POSSIBILITY AND THEY INFORMED ME AS LONG AS NO WARNING LIGHT IS ON IT SHOULD NOT BE AN ISSUE. I TRIED TO TRADE VEHICLE IN AND NO ONE WOULD TAKE MY TRADE, IT'S 3 YEARS OLD AND WORTH NOTHING. HYUNDAI RESPONSE WAS VEHICLES DON'T HOLD THEIR VALUE LIKE THEY USED TO. I AM DISGUSTED WITH THEIR DISMISSIVE CUSTOMER CARE, 2 ENGINES IN A VEHICLE 3 YEARS OLD AND THEY INSIST THERE IS NOTHING WRONG WITH THEIR PRODUCT.
Additional Notes:
I PURCHASED 2017 TUCSON BRAND NEW AT ROUGHLY 22K MY ENGINE SEIZED AND THE 3RD CONNECTING ROD FAILED. AFTER ENGINE REPLACEMENT I CONTINUED TO HAVE PROBLEMS WITH REAR DRIVER SIDE BRAKE LIGHT CONTINUOUSLY GOING OUT, BULB IS NOT OUT BUT WIRING SCORCHED AND BULB SOMEHOW CONTINUOUSLY BECOMES LOOSE. I HAVE REPLACED FRONT HEADLIGHTS REPEATEDLY WITH THE DRIVER FRONT SHATTERING IN HOUSING. I HAVE ALSO REPLACED CALIPERS AND HAVE GONE THROUGH 7 SETS OF ROTORS. AT ROUGHLY 60000 I NOTICED I WAS RUNNING OUT OF OIL IN BETWEEN EVERY 3000 MILE OIL CHANGE. CONTINUED TO BRING BACK TO DEALER FOR REPAIR S . I HAVE COMPLAINED MULTIPLE TIMES ABOUT HESITATION WHEN PULLING OUT FROM STOP AND ENGINE KNOCKING. MULTIPLE OIL PAN RESEAL GASKETS REPLACED FUEL PUMP REPLACED, OIL ALWAYS ALL OVER ENGINE. AT 110K MY ENGINE FAILED A SECOND TIME WITH HYUNDAI DENYING ALL CLAIMS. ORIGINALLY SAID THEY WOULD REIMBURSE ME FOR RENTAL BUT WHEN THEY EMAILED ME LETTER FOR 'GOODWILL ' REIMBURSEMENT IT WAS A RELEASE FROM LIABILITY WAIVER IF I TOOK THEIR 'GOODWILL ' . I HAVE INFORMED THEM OF ELECTRIC ISSUES AND HOW I FEEL UNSAFE WITH NEW RECALL AND FIRE POSSIBILITY AND THEY INFORMED ME AS LONG AS NO WARNING LIGHT IS ON IT SHOULD NOT BE AN ISSUE. I TRIED TO TRADE VEHICLE IN AND NO ONE WOULD TAKE MY TRADE, IT'S 3 YEARS OLD AND WORTH NOTHING. HYUNDAI RESPONSE WAS VEHICLES DON'T HOLD THEIR VALUE LIKE THEY USED TO. I AM DISGUSTED WITH THEIR DISMISSIVE CUSTOMER CARE, 2 ENGINES IN A VEHICLE 3 YEARS OLD AND THEY INSIST THERE IS NOTHING WRONG WITH THEIR PRODUCT.
Mfg Campaign: 11395530
Recall Date: Feb 10, 2021
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
I PURCHASED 2017 TUCSON BRAND NEW AT ROUGHLY 22K MY ENGINE SEIZED AND THE 3RD CONNECTING ROD FAILED. AFTER ENGINE REPLACEMENT I CONTINUED TO HAVE PROBLEMS WITH REAR DRIVER SIDE BRAKE LIGHT CONTINUOUSLY GOING OUT, BULB IS NOT OUT BUT WIRING SCORCHED AND BULB SOMEHOW CONTINUOUSLY BECOMES LOOSE. I HAVE REPLACED FRONT HEADLIGHTS REPEATEDLY WITH THE DRIVER FRONT SHATTERING IN HOUSING. I HAVE ALSO REPLACED CALIPERS AND HAVE GONE THROUGH 7 SETS OF ROTORS. AT ROUGHLY 60000 I NOTICED I WAS RUNNING OUT OF OIL IN BETWEEN EVERY 3000 MILE OIL CHANGE. CONTINUED TO BRING BACK TO DEALER FOR REPAIR S . I HAVE COMPLAINED MULTIPLE TIMES ABOUT HESITATION WHEN PULLING OUT FROM STOP AND ENGINE KNOCKING. MULTIPLE OIL PAN RESEAL GASKETS REPLACED FUEL PUMP REPLACED, OIL ALWAYS ALL OVER ENGINE. AT 110K MY ENGINE FAILED A SECOND TIME WITH HYUNDAI DENYING ALL CLAIMS. ORIGINALLY SAID THEY WOULD REIMBURSE ME FOR RENTAL BUT WHEN THEY EMAILED ME LETTER FOR 'GOODWILL ' REIMBURSEMENT IT WAS A RELEASE FROM LIABILITY WAIVER IF I TOOK THEIR 'GOODWILL ' . I HAVE INFORMED THEM OF ELECTRIC ISSUES AND HOW I FEEL UNSAFE WITH NEW RECALL AND FIRE POSSIBILITY AND THEY INFORMED ME AS LONG AS NO WARNING LIGHT IS ON IT SHOULD NOT BE AN ISSUE. I TRIED TO TRADE VEHICLE IN AND NO ONE WOULD TAKE MY TRADE, IT'S 3 YEARS OLD AND WORTH NOTHING. HYUNDAI RESPONSE WAS VEHICLES DON'T HOLD THEIR VALUE LIKE THEY USED TO. I AM DISGUSTED WITH THEIR DISMISSIVE CUSTOMER CARE, 2 ENGINES IN A VEHICLE 3 YEARS OLD AND THEY INSIST THERE IS NOTHING WRONG WITH THEIR PRODUCT.
Corrective Action:
I PURCHASED 2017 TUCSON BRAND NEW AT ROUGHLY 22K MY ENGINE SEIZED AND THE 3RD CONNECTING ROD FAILED. AFTER ENGINE REPLACEMENT I CONTINUED TO HAVE PROBLEMS WITH REAR DRIVER SIDE BRAKE LIGHT CONTINUOUSLY GOING OUT, BULB IS NOT OUT BUT WIRING SCORCHED AND BULB SOMEHOW CONTINUOUSLY BECOMES LOOSE. I HAVE REPLACED FRONT HEADLIGHTS REPEATEDLY WITH THE DRIVER FRONT SHATTERING IN HOUSING. I HAVE ALSO REPLACED CALIPERS AND HAVE GONE THROUGH 7 SETS OF ROTORS. AT ROUGHLY 60000 I NOTICED I WAS RUNNING OUT OF OIL IN BETWEEN EVERY 3000 MILE OIL CHANGE. CONTINUED TO BRING BACK TO DEALER FOR REPAIR S . I HAVE COMPLAINED MULTIPLE TIMES ABOUT HESITATION WHEN PULLING OUT FROM STOP AND ENGINE KNOCKING. MULTIPLE OIL PAN RESEAL GASKETS REPLACED FUEL PUMP REPLACED, OIL ALWAYS ALL OVER ENGINE. AT 110K MY ENGINE FAILED A SECOND TIME WITH HYUNDAI DENYING ALL CLAIMS. ORIGINALLY SAID THEY WOULD REIMBURSE ME FOR RENTAL BUT WHEN THEY EMAILED ME LETTER FOR 'GOODWILL ' REIMBURSEMENT IT WAS A RELEASE FROM LIABILITY WAIVER IF I TOOK THEIR 'GOODWILL ' . I HAVE INFORMED THEM OF ELECTRIC ISSUES AND HOW I FEEL UNSAFE WITH NEW RECALL AND FIRE POSSIBILITY AND THEY INFORMED ME AS LONG AS NO WARNING LIGHT IS ON IT SHOULD NOT BE AN ISSUE. I TRIED TO TRADE VEHICLE IN AND NO ONE WOULD TAKE MY TRADE, IT'S 3 YEARS OLD AND WORTH NOTHING. HYUNDAI RESPONSE WAS VEHICLES DON'T HOLD THEIR VALUE LIKE THEY USED TO. I AM DISGUSTED WITH THEIR DISMISSIVE CUSTOMER CARE, 2 ENGINES IN A VEHICLE 3 YEARS OLD AND THEY INSIST THERE IS NOTHING WRONG WITH THEIR PRODUCT.
Additional Notes:
I PURCHASED 2017 TUCSON BRAND NEW AT ROUGHLY 22K MY ENGINE SEIZED AND THE 3RD CONNECTING ROD FAILED. AFTER ENGINE REPLACEMENT I CONTINUED TO HAVE PROBLEMS WITH REAR DRIVER SIDE BRAKE LIGHT CONTINUOUSLY GOING OUT, BULB IS NOT OUT BUT WIRING SCORCHED AND BULB SOMEHOW CONTINUOUSLY BECOMES LOOSE. I HAVE REPLACED FRONT HEADLIGHTS REPEATEDLY WITH THE DRIVER FRONT SHATTERING IN HOUSING. I HAVE ALSO REPLACED CALIPERS AND HAVE GONE THROUGH 7 SETS OF ROTORS. AT ROUGHLY 60000 I NOTICED I WAS RUNNING OUT OF OIL IN BETWEEN EVERY 3000 MILE OIL CHANGE. CONTINUED TO BRING BACK TO DEALER FOR REPAIR S . I HAVE COMPLAINED MULTIPLE TIMES ABOUT HESITATION WHEN PULLING OUT FROM STOP AND ENGINE KNOCKING. MULTIPLE OIL PAN RESEAL GASKETS REPLACED FUEL PUMP REPLACED, OIL ALWAYS ALL OVER ENGINE. AT 110K MY ENGINE FAILED A SECOND TIME WITH HYUNDAI DENYING ALL CLAIMS. ORIGINALLY SAID THEY WOULD REIMBURSE ME FOR RENTAL BUT WHEN THEY EMAILED ME LETTER FOR 'GOODWILL ' REIMBURSEMENT IT WAS A RELEASE FROM LIABILITY WAIVER IF I TOOK THEIR 'GOODWILL ' . I HAVE INFORMED THEM OF ELECTRIC ISSUES AND HOW I FEEL UNSAFE WITH NEW RECALL AND FIRE POSSIBILITY AND THEY INFORMED ME AS LONG AS NO WARNING LIGHT IS ON IT SHOULD NOT BE AN ISSUE. I TRIED TO TRADE VEHICLE IN AND NO ONE WOULD TAKE MY TRADE, IT'S 3 YEARS OLD AND WORTH NOTHING. HYUNDAI RESPONSE WAS VEHICLES DON'T HOLD THEIR VALUE LIKE THEY USED TO. I AM DISGUSTED WITH THEIR DISMISSIVE CUSTOMER CARE, 2 ENGINES IN A VEHICLE 3 YEARS OLD AND THEY INSIST THERE IS NOTHING WRONG WITH THEIR PRODUCT.
Mfg Campaign: 11395530
Recall Date: Feb 10, 2021
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THERE IS STILL NO REMEDY FOR THE CURRENT ABS RECALL ON MY VEHICLE.
Corrective Action:
THERE IS STILL NO REMEDY FOR THE CURRENT ABS RECALL ON MY VEHICLE.
Additional Notes:
THERE IS STILL NO REMEDY FOR THE CURRENT ABS RECALL ON MY VEHICLE.
Mfg Campaign: 11395373
Recall Date: Feb 9, 2021
Hyundai Motor America
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
TL* THE CONTACT OWNS A 2017 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED WHILE DRIVING 25 MPH, THE OIL WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. GANLEY HYUNDAI OF PARMA (7115 BROOKPARK RD, PARMA, OH 44129, (216) 539-2863) WAS CONTACTED AND AN APPOINTMENT WAS SCHEDULED TO HAVE THE VEHICLE DIAGNOSED, WHICH WAS STILL PENDING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 22,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2017 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED WHILE DRIVING 25 MPH, THE OIL WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. GANLEY HYUNDAI OF PARMA (7115 BROOKPARK RD, PARMA, OH 44129, (216) 539-2863) WAS CONTACTED AND AN APPOINTMENT WAS SCHEDULED TO HAVE THE VEHICLE DIAGNOSED, WHICH WAS STILL PENDING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 22,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2017 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED WHILE DRIVING 25 MPH, THE OIL WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. GANLEY HYUNDAI OF PARMA (7115 BROOKPARK RD, PARMA, OH 44129, (216) 539-2863) WAS CONTACTED AND AN APPOINTMENT WAS SCHEDULED TO HAVE THE VEHICLE DIAGNOSED, WHICH WAS STILL PENDING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 22,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Mfg Campaign: 11394777
Recall Date: Feb 5, 2021
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2017 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED WHILE DRIVING 25 MPH, THE OIL WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. GANLEY HYUNDAI OF PARMA (7115 BROOKPARK RD, PARMA, OH 44129, (216) 539-2863) WAS CONTACTED AND AN APPOINTMENT WAS SCHEDULED TO HAVE THE VEHICLE DIAGNOSED, WHICH WAS STILL PENDING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 22,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2017 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED WHILE DRIVING 25 MPH, THE OIL WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. GANLEY HYUNDAI OF PARMA (7115 BROOKPARK RD, PARMA, OH 44129, (216) 539-2863) WAS CONTACTED AND AN APPOINTMENT WAS SCHEDULED TO HAVE THE VEHICLE DIAGNOSED, WHICH WAS STILL PENDING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 22,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2017 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED WHILE DRIVING 25 MPH, THE OIL WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. GANLEY HYUNDAI OF PARMA (7115 BROOKPARK RD, PARMA, OH 44129, (216) 539-2863) WAS CONTACTED AND AN APPOINTMENT WAS SCHEDULED TO HAVE THE VEHICLE DIAGNOSED, WHICH WAS STILL PENDING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 22,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Mfg Campaign: 11394777
Recall Date: Feb 5, 2021
Hyundai Motor America
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
THREE TIMES IN TWO MONTHS I STOP AT RED LIGHT OR STOP SIGN TAKE OFF AND MY TUCSON WOULD STALLED IN THE MIDDLE OF THE ROAD AND WOULD NOT GO AFTER PADDING THE GAS PEDDLE THREE TO FOUR TIMES THE CAR WOULD GO THEN I AM WORRIED THAT ANOTHER CAR WILL RUN IN TO ME OR HIT ME AND SOME ONE WILL GET HURT IF NOT KILLED
Corrective Action:
THREE TIMES IN TWO MONTHS I STOP AT RED LIGHT OR STOP SIGN TAKE OFF AND MY TUCSON WOULD STALLED IN THE MIDDLE OF THE ROAD AND WOULD NOT GO AFTER PADDING THE GAS PEDDLE THREE TO FOUR TIMES THE CAR WOULD GO THEN I AM WORRIED THAT ANOTHER CAR WILL RUN IN TO ME OR HIT ME AND SOME ONE WILL GET HURT IF NOT KILLED
Additional Notes:
THREE TIMES IN TWO MONTHS I STOP AT RED LIGHT OR STOP SIGN TAKE OFF AND MY TUCSON WOULD STALLED IN THE MIDDLE OF THE ROAD AND WOULD NOT GO AFTER PADDING THE GAS PEDDLE THREE TO FOUR TIMES THE CAR WOULD GO THEN I AM WORRIED THAT ANOTHER CAR WILL RUN IN TO ME OR HIT ME AND SOME ONE WILL GET HURT IF NOT KILLED
Mfg Campaign: 11394873
Recall Date: Feb 5, 2021
Hyundai Motor America
Defect Description:
SERVICE BRAKES
Potential Consequences:
1) HYUNDAI FAILURE TO NOTIFY ME OF SAFETY RECALL 195 REGARDING A POTENTIAL FOR FIRE EVEN THOUGH THE VEHICLE REGISTRATION ADDRESS HAS NOT CHANGED SINCE JANUARY 2019. I LEARNED OF IT FROM OTHER SOURCES ON 1/9/21. 2) HYUNDAI FAILURE TO PROVIDE ANY INFORMATION REGARDING WHEN THE WHEN THE CAR WILL BE REPAIRED PER THEIR RESPONSE TO HYUNDAI CONSUMER AFFAIRS CASE#: 17671663. LOCAL DEALER DOES NOT KNOW WHEN THEY WILL GET THE PARTS TO FIX IT.
Corrective Action:
1) HYUNDAI FAILURE TO NOTIFY ME OF SAFETY RECALL 195 REGARDING A POTENTIAL FOR FIRE EVEN THOUGH THE VEHICLE REGISTRATION ADDRESS HAS NOT CHANGED SINCE JANUARY 2019. I LEARNED OF IT FROM OTHER SOURCES ON 1/9/21. 2) HYUNDAI FAILURE TO PROVIDE ANY INFORMATION REGARDING WHEN THE WHEN THE CAR WILL BE REPAIRED PER THEIR RESPONSE TO HYUNDAI CONSUMER AFFAIRS CASE#: 17671663. LOCAL DEALER DOES NOT KNOW WHEN THEY WILL GET THE PARTS TO FIX IT.
Additional Notes:
1) HYUNDAI FAILURE TO NOTIFY ME OF SAFETY RECALL 195 REGARDING A POTENTIAL FOR FIRE EVEN THOUGH THE VEHICLE REGISTRATION ADDRESS HAS NOT CHANGED SINCE JANUARY 2019. I LEARNED OF IT FROM OTHER SOURCES ON 1/9/21. 2) HYUNDAI FAILURE TO PROVIDE ANY INFORMATION REGARDING WHEN THE WHEN THE CAR WILL BE REPAIRED PER THEIR RESPONSE TO HYUNDAI CONSUMER AFFAIRS CASE#: 17671663. LOCAL DEALER DOES NOT KNOW WHEN THEY WILL GET THE PARTS TO FIX IT.
Mfg Campaign: 11394622
Recall Date: Feb 4, 2021
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2017 HYUNDAI TUCSON. THE CONTACT STATED WHILE AT A STANDSTILL, THE VEHICLE BEGAN TO STALL WITHOUT WARNING. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER BILL DUBE HYUNDAI (271 MAIN ST, WILMINGTON, MA 01887, (978) 253-4691) WHERE IT WAS NOT DIAGNOSED. THE MANUFACTURER HAS BEEN INFORMED OF FAILURE AND TOLD THE CONTACT TO CONTACT A DEALERSHIP. THE FAILURE MILEAGE WAS APPROXIMATELY 12,000.
Corrective Action:
TL* THE CONTACT OWNS A 2017 HYUNDAI TUCSON. THE CONTACT STATED WHILE AT A STANDSTILL, THE VEHICLE BEGAN TO STALL WITHOUT WARNING. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER BILL DUBE HYUNDAI (271 MAIN ST, WILMINGTON, MA 01887, (978) 253-4691) WHERE IT WAS NOT DIAGNOSED. THE MANUFACTURER HAS BEEN INFORMED OF FAILURE AND TOLD THE CONTACT TO CONTACT A DEALERSHIP. THE FAILURE MILEAGE WAS APPROXIMATELY 12,000.
Additional Notes:
TL* THE CONTACT OWNS A 2017 HYUNDAI TUCSON. THE CONTACT STATED WHILE AT A STANDSTILL, THE VEHICLE BEGAN TO STALL WITHOUT WARNING. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER BILL DUBE HYUNDAI (271 MAIN ST, WILMINGTON, MA 01887, (978) 253-4691) WHERE IT WAS NOT DIAGNOSED. THE MANUFACTURER HAS BEEN INFORMED OF FAILURE AND TOLD THE CONTACT TO CONTACT A DEALERSHIP. THE FAILURE MILEAGE WAS APPROXIMATELY 12,000.
Mfg Campaign: 11394434
Recall Date: Feb 3, 2021
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2017 HYUNDAI TUCSON. THE CONTACT STATED WHILE AT A STANDSTILL, THE VEHICLE BEGAN TO STALL WITHOUT WARNING. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER BILL DUBE HYUNDAI (271 MAIN ST, WILMINGTON, MA 01887, (978) 253-4691) WHERE IT WAS NOT DIAGNOSED. THE MANUFACTURER HAS BEEN INFORMED OF FAILURE AND TOLD THE CONTACT TO CONTACT A DEALERSHIP. THE FAILURE MILEAGE WAS APPROXIMATELY 12,000.
Corrective Action:
TL* THE CONTACT OWNS A 2017 HYUNDAI TUCSON. THE CONTACT STATED WHILE AT A STANDSTILL, THE VEHICLE BEGAN TO STALL WITHOUT WARNING. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER BILL DUBE HYUNDAI (271 MAIN ST, WILMINGTON, MA 01887, (978) 253-4691) WHERE IT WAS NOT DIAGNOSED. THE MANUFACTURER HAS BEEN INFORMED OF FAILURE AND TOLD THE CONTACT TO CONTACT A DEALERSHIP. THE FAILURE MILEAGE WAS APPROXIMATELY 12,000.
Additional Notes:
TL* THE CONTACT OWNS A 2017 HYUNDAI TUCSON. THE CONTACT STATED WHILE AT A STANDSTILL, THE VEHICLE BEGAN TO STALL WITHOUT WARNING. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER BILL DUBE HYUNDAI (271 MAIN ST, WILMINGTON, MA 01887, (978) 253-4691) WHERE IT WAS NOT DIAGNOSED. THE MANUFACTURER HAS BEEN INFORMED OF FAILURE AND TOLD THE CONTACT TO CONTACT A DEALERSHIP. THE FAILURE MILEAGE WAS APPROXIMATELY 12,000.
Mfg Campaign: 11394434
Recall Date: Feb 3, 2021
Hyundai Motor America
Defect Description:
SERVICE BRAKES
Potential Consequences:
WE SAW IT ON INTERNET HYUNDAI TUCSON 2017 HAD RECALLS ON THE BRAKES THAT THEY MAY CATCH ON FIRE.DEALERSHIP SAID YES. TOOK TO DEALERSHIP-APPT.1/15/2021. NO PART. CALLED TODAY-NO PART IN .
Corrective Action:
WE SAW IT ON INTERNET HYUNDAI TUCSON 2017 HAD RECALLS ON THE BRAKES THAT THEY MAY CATCH ON FIRE.DEALERSHIP SAID YES. TOOK TO DEALERSHIP-APPT.1/15/2021. NO PART. CALLED TODAY-NO PART IN .
Additional Notes:
WE SAW IT ON INTERNET HYUNDAI TUCSON 2017 HAD RECALLS ON THE BRAKES THAT THEY MAY CATCH ON FIRE.DEALERSHIP SAID YES. TOOK TO DEALERSHIP-APPT.1/15/2021. NO PART. CALLED TODAY-NO PART IN .
Mfg Campaign: 11394450
Recall Date: Feb 3, 2021
Hyundai Motor America
Defect Description:
SERVICE BRAKES
Potential Consequences:
HYUNDAI HAS A MANUFACTURER RECALL FOR THIS VEHICLE, NHTSA RECALL # 20V543000. I WAS INFORMED BY THE SERVICE DEPARTMENT AT MY HYUNDAI DEALERSHIP (NAPLETON HYUNDAI IN HAZELWOOD, MO) THAT THERE IS AN ACTIVE RECALL, BUT THEY DO NOT HAVE THE PARTS NEEDED OR A SOLUTION TO FIX THIS RECALL. I DON'T UNDERSTAND WHY A RECALL CAN BE ISSUED FOR WHAT MAY BE A SERIOUS SAFETY ISSUE (POTENTIAL ENGINE COMPARTMENT FIRE), AND YET HYUNDAI DOES NOT HAVE A SOLUTION OR THE PARTS NEEDED TO FIX THIS PROBLEM. ADDITIONALLY, THE SERVICE ADVISOR AT NAPLETON HYUNDAI INFORMED ME THAT THERE IS A SOLUTION FOR THIS RECALL FOR HYUNDAI TUCSONS IN THE 2019 THROUGH 2021 MODEL YEARS, BUT APPARENTLY AS THE PARTS BECOME AVAILABLE HYUNDAI DEALERS ARE USING THOSE PARTS TO FIX CARS THAT ARE IN THEIR STOCK OF CURRENT INVENTORY, PERHAPS AT THE EXPENSE OF NOT HAVING THEM AVAILABLE TO FIX THOSE 2019 THROUGH 2021 MODELS. MY VEHICLE IS A HYUNDAI TUCSON FROM THE 2017 MODEL YEAR. I AM NOT COMFORTABLE WITH HAVING TO JUST "LIVE WITH" THIS POTENTIAL FIRE RISK UNTIL HYUNDAI COMES UP WITH A SOLUTION FOR MY MODEL YEAR, AND THEN COMES UP WITH THE NECESSARY PARTS TO MAKE THE REPAIRS. IF THEIR IS A RECALL FOR AN AUTOMOBILE, THERE SHOULD BE A SOLUTION READILY AVAILABLE FOR THE CONSUMER FROM THE MANUFACTURER.
Corrective Action:
HYUNDAI HAS A MANUFACTURER RECALL FOR THIS VEHICLE, NHTSA RECALL # 20V543000. I WAS INFORMED BY THE SERVICE DEPARTMENT AT MY HYUNDAI DEALERSHIP (NAPLETON HYUNDAI IN HAZELWOOD, MO) THAT THERE IS AN ACTIVE RECALL, BUT THEY DO NOT HAVE THE PARTS NEEDED OR A SOLUTION TO FIX THIS RECALL. I DON'T UNDERSTAND WHY A RECALL CAN BE ISSUED FOR WHAT MAY BE A SERIOUS SAFETY ISSUE (POTENTIAL ENGINE COMPARTMENT FIRE), AND YET HYUNDAI DOES NOT HAVE A SOLUTION OR THE PARTS NEEDED TO FIX THIS PROBLEM. ADDITIONALLY, THE SERVICE ADVISOR AT NAPLETON HYUNDAI INFORMED ME THAT THERE IS A SOLUTION FOR THIS RECALL FOR HYUNDAI TUCSONS IN THE 2019 THROUGH 2021 MODEL YEARS, BUT APPARENTLY AS THE PARTS BECOME AVAILABLE HYUNDAI DEALERS ARE USING THOSE PARTS TO FIX CARS THAT ARE IN THEIR STOCK OF CURRENT INVENTORY, PERHAPS AT THE EXPENSE OF NOT HAVING THEM AVAILABLE TO FIX THOSE 2019 THROUGH 2021 MODELS. MY VEHICLE IS A HYUNDAI TUCSON FROM THE 2017 MODEL YEAR. I AM NOT COMFORTABLE WITH HAVING TO JUST "LIVE WITH" THIS POTENTIAL FIRE RISK UNTIL HYUNDAI COMES UP WITH A SOLUTION FOR MY MODEL YEAR, AND THEN COMES UP WITH THE NECESSARY PARTS TO MAKE THE REPAIRS. IF THEIR IS A RECALL FOR AN AUTOMOBILE, THERE SHOULD BE A SOLUTION READILY AVAILABLE FOR THE CONSUMER FROM THE MANUFACTURER.
Additional Notes:
HYUNDAI HAS A MANUFACTURER RECALL FOR THIS VEHICLE, NHTSA RECALL # 20V543000. I WAS INFORMED BY THE SERVICE DEPARTMENT AT MY HYUNDAI DEALERSHIP (NAPLETON HYUNDAI IN HAZELWOOD, MO) THAT THERE IS AN ACTIVE RECALL, BUT THEY DO NOT HAVE THE PARTS NEEDED OR A SOLUTION TO FIX THIS RECALL. I DON'T UNDERSTAND WHY A RECALL CAN BE ISSUED FOR WHAT MAY BE A SERIOUS SAFETY ISSUE (POTENTIAL ENGINE COMPARTMENT FIRE), AND YET HYUNDAI DOES NOT HAVE A SOLUTION OR THE PARTS NEEDED TO FIX THIS PROBLEM. ADDITIONALLY, THE SERVICE ADVISOR AT NAPLETON HYUNDAI INFORMED ME THAT THERE IS A SOLUTION FOR THIS RECALL FOR HYUNDAI TUCSONS IN THE 2019 THROUGH 2021 MODEL YEARS, BUT APPARENTLY AS THE PARTS BECOME AVAILABLE HYUNDAI DEALERS ARE USING THOSE PARTS TO FIX CARS THAT ARE IN THEIR STOCK OF CURRENT INVENTORY, PERHAPS AT THE EXPENSE OF NOT HAVING THEM AVAILABLE TO FIX THOSE 2019 THROUGH 2021 MODELS. MY VEHICLE IS A HYUNDAI TUCSON FROM THE 2017 MODEL YEAR. I AM NOT COMFORTABLE WITH HAVING TO JUST "LIVE WITH" THIS POTENTIAL FIRE RISK UNTIL HYUNDAI COMES UP WITH A SOLUTION FOR MY MODEL YEAR, AND THEN COMES UP WITH THE NECESSARY PARTS TO MAKE THE REPAIRS. IF THEIR IS A RECALL FOR AN AUTOMOBILE, THERE SHOULD BE A SOLUTION READILY AVAILABLE FOR THE CONSUMER FROM THE MANUFACTURER.
Mfg Campaign: 11391191
Recall Date: Feb 2, 2021
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
UNABLE TO START VEHICLE, VEHICLE HAS A SMART KEY KEYLESS SYSTEM AND THE VEHICLE DOESN'T START THE ENGINE BECAUSE THE BRAKE PEDAL IS ROCK SOLID, THE CAR PUTS IN ACC AND ON BUT WILL NOT START THE ENGINE. DRIVER MUST SEEK HELP TO PUSH THE PEDAL TO BE ABLE TO START THE CAR. AFTER THE CAR HAS BEEN STARTED THE BRAKE FOOT PEDAL BECOMES NORMAL. IT HAPPENS WHEN THE CAR HAS BEEN OFF FOR A LONG PERIOD OF TIME. HAS BEEN TAKEN TO THE DEALERSHIP BUT THEY ARE UNABLE TO DETECT THE CONDITION.
Corrective Action:
UNABLE TO START VEHICLE, VEHICLE HAS A SMART KEY KEYLESS SYSTEM AND THE VEHICLE DOESN'T START THE ENGINE BECAUSE THE BRAKE PEDAL IS ROCK SOLID, THE CAR PUTS IN ACC AND ON BUT WILL NOT START THE ENGINE. DRIVER MUST SEEK HELP TO PUSH THE PEDAL TO BE ABLE TO START THE CAR. AFTER THE CAR HAS BEEN STARTED THE BRAKE FOOT PEDAL BECOMES NORMAL. IT HAPPENS WHEN THE CAR HAS BEEN OFF FOR A LONG PERIOD OF TIME. HAS BEEN TAKEN TO THE DEALERSHIP BUT THEY ARE UNABLE TO DETECT THE CONDITION.
Additional Notes:
UNABLE TO START VEHICLE, VEHICLE HAS A SMART KEY KEYLESS SYSTEM AND THE VEHICLE DOESN'T START THE ENGINE BECAUSE THE BRAKE PEDAL IS ROCK SOLID, THE CAR PUTS IN ACC AND ON BUT WILL NOT START THE ENGINE. DRIVER MUST SEEK HELP TO PUSH THE PEDAL TO BE ABLE TO START THE CAR. AFTER THE CAR HAS BEEN STARTED THE BRAKE FOOT PEDAL BECOMES NORMAL. IT HAPPENS WHEN THE CAR HAS BEEN OFF FOR A LONG PERIOD OF TIME. HAS BEEN TAKEN TO THE DEALERSHIP BUT THEY ARE UNABLE TO DETECT THE CONDITION.
Mfg Campaign: 11390440
Recall Date: Jan 28, 2021
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
UNABLE TO START VEHICLE, VEHICLE HAS A SMART KEY KEYLESS SYSTEM AND THE VEHICLE DOESN'T START THE ENGINE BECAUSE THE BRAKE PEDAL IS ROCK SOLID, THE CAR PUTS IN ACC AND ON BUT WILL NOT START THE ENGINE. DRIVER MUST SEEK HELP TO PUSH THE PEDAL TO BE ABLE TO START THE CAR. AFTER THE CAR HAS BEEN STARTED THE BRAKE FOOT PEDAL BECOMES NORMAL. IT HAPPENS WHEN THE CAR HAS BEEN OFF FOR A LONG PERIOD OF TIME. HAS BEEN TAKEN TO THE DEALERSHIP BUT THEY ARE UNABLE TO DETECT THE CONDITION.
Corrective Action:
UNABLE TO START VEHICLE, VEHICLE HAS A SMART KEY KEYLESS SYSTEM AND THE VEHICLE DOESN'T START THE ENGINE BECAUSE THE BRAKE PEDAL IS ROCK SOLID, THE CAR PUTS IN ACC AND ON BUT WILL NOT START THE ENGINE. DRIVER MUST SEEK HELP TO PUSH THE PEDAL TO BE ABLE TO START THE CAR. AFTER THE CAR HAS BEEN STARTED THE BRAKE FOOT PEDAL BECOMES NORMAL. IT HAPPENS WHEN THE CAR HAS BEEN OFF FOR A LONG PERIOD OF TIME. HAS BEEN TAKEN TO THE DEALERSHIP BUT THEY ARE UNABLE TO DETECT THE CONDITION.
Additional Notes:
UNABLE TO START VEHICLE, VEHICLE HAS A SMART KEY KEYLESS SYSTEM AND THE VEHICLE DOESN'T START THE ENGINE BECAUSE THE BRAKE PEDAL IS ROCK SOLID, THE CAR PUTS IN ACC AND ON BUT WILL NOT START THE ENGINE. DRIVER MUST SEEK HELP TO PUSH THE PEDAL TO BE ABLE TO START THE CAR. AFTER THE CAR HAS BEEN STARTED THE BRAKE FOOT PEDAL BECOMES NORMAL. IT HAPPENS WHEN THE CAR HAS BEEN OFF FOR A LONG PERIOD OF TIME. HAS BEEN TAKEN TO THE DEALERSHIP BUT THEY ARE UNABLE TO DETECT THE CONDITION.
Mfg Campaign: 11390440
Recall Date: Jan 28, 2021
Hyundai Motor America
Defect Description:
SERVICE BRAKES
Potential Consequences:
RECEIVED A CALL ( NOT A NOTICE VIA MAIL) ON 1/26/21, FROM THE CARSON CITY, NV. HYUNDAI DEALERSHIP THAT THERE IS A RECALL ON MY VEHICLE. RECALL IS ON THE ABS BRAKE SYSTEM. THE (HECU) HYDRAULIC ELECTRONIC CONTROL UNIT IS DEFECTIVE, CAUSING WIRES TO CORRODE & CAUSE A ELECTRICAL SHORT RESULTING IN COMPARTMENT ENGINE FIRES. I WAS TOLD THAT THERE IS NO SOLUTION TO REPAIR. I WAS TOLD NOT TO PARK MY VEHICLE IN MY GARAGE ANY LONGER BECAUSE A FIRE COULD HAPPEN EVEN IF THE VEHICLE IS NOT RUNNING. THEY OFFERED TO BUY MY VEHICLE BACK @ BLUE BOOK VALUE. MY VEHICLE IS PAID OFF & ONLY HAS 29,000 MILES ON IT & IN EXCELLENT CONDITION. I AM AT A LOSS TO FIGURE OUT WHAT TO DO ABOUT THIS ISSUE. I'M GOING TO CONTACT A LEMON LAW ATTORNEY TO SEE IF I CAN GET THE FULL PURCHASE PRICE OF THE VEHICLE REFUNDED TO ME & THEY CAN HAVE THE DEFECTIVE VEHICLE BACK . THE DEALERSHIP IS TRYING TO GET ME TO TRADE IN MY VEHICLE FOR A NEW VEHICLE, WHICH I DO NOT WANT TO DO .THE VEHICLE HAS ALWAYS BEEN PARKED IN THE GARAGE & NOW IS PARKED OUTSIDE ON THE DRIVEWAY BECAUSE OF THE FIRE DANGER. I'M AFRAID TO DRIVE THIS VEHICLE. HELP!!!
Corrective Action:
RECEIVED A CALL ( NOT A NOTICE VIA MAIL) ON 1/26/21, FROM THE CARSON CITY, NV. HYUNDAI DEALERSHIP THAT THERE IS A RECALL ON MY VEHICLE. RECALL IS ON THE ABS BRAKE SYSTEM. THE (HECU) HYDRAULIC ELECTRONIC CONTROL UNIT IS DEFECTIVE, CAUSING WIRES TO CORRODE & CAUSE A ELECTRICAL SHORT RESULTING IN COMPARTMENT ENGINE FIRES. I WAS TOLD THAT THERE IS NO SOLUTION TO REPAIR. I WAS TOLD NOT TO PARK MY VEHICLE IN MY GARAGE ANY LONGER BECAUSE A FIRE COULD HAPPEN EVEN IF THE VEHICLE IS NOT RUNNING. THEY OFFERED TO BUY MY VEHICLE BACK @ BLUE BOOK VALUE. MY VEHICLE IS PAID OFF & ONLY HAS 29,000 MILES ON IT & IN EXCELLENT CONDITION. I AM AT A LOSS TO FIGURE OUT WHAT TO DO ABOUT THIS ISSUE. I'M GOING TO CONTACT A LEMON LAW ATTORNEY TO SEE IF I CAN GET THE FULL PURCHASE PRICE OF THE VEHICLE REFUNDED TO ME & THEY CAN HAVE THE DEFECTIVE VEHICLE BACK . THE DEALERSHIP IS TRYING TO GET ME TO TRADE IN MY VEHICLE FOR A NEW VEHICLE, WHICH I DO NOT WANT TO DO .THE VEHICLE HAS ALWAYS BEEN PARKED IN THE GARAGE & NOW IS PARKED OUTSIDE ON THE DRIVEWAY BECAUSE OF THE FIRE DANGER. I'M AFRAID TO DRIVE THIS VEHICLE. HELP!!!
Additional Notes:
RECEIVED A CALL ( NOT A NOTICE VIA MAIL) ON 1/26/21, FROM THE CARSON CITY, NV. HYUNDAI DEALERSHIP THAT THERE IS A RECALL ON MY VEHICLE. RECALL IS ON THE ABS BRAKE SYSTEM. THE (HECU) HYDRAULIC ELECTRONIC CONTROL UNIT IS DEFECTIVE, CAUSING WIRES TO CORRODE & CAUSE A ELECTRICAL SHORT RESULTING IN COMPARTMENT ENGINE FIRES. I WAS TOLD THAT THERE IS NO SOLUTION TO REPAIR. I WAS TOLD NOT TO PARK MY VEHICLE IN MY GARAGE ANY LONGER BECAUSE A FIRE COULD HAPPEN EVEN IF THE VEHICLE IS NOT RUNNING. THEY OFFERED TO BUY MY VEHICLE BACK @ BLUE BOOK VALUE. MY VEHICLE IS PAID OFF & ONLY HAS 29,000 MILES ON IT & IN EXCELLENT CONDITION. I AM AT A LOSS TO FIGURE OUT WHAT TO DO ABOUT THIS ISSUE. I'M GOING TO CONTACT A LEMON LAW ATTORNEY TO SEE IF I CAN GET THE FULL PURCHASE PRICE OF THE VEHICLE REFUNDED TO ME & THEY CAN HAVE THE DEFECTIVE VEHICLE BACK . THE DEALERSHIP IS TRYING TO GET ME TO TRADE IN MY VEHICLE FOR A NEW VEHICLE, WHICH I DO NOT WANT TO DO .THE VEHICLE HAS ALWAYS BEEN PARKED IN THE GARAGE & NOW IS PARKED OUTSIDE ON THE DRIVEWAY BECAUSE OF THE FIRE DANGER. I'M AFRAID TO DRIVE THIS VEHICLE. HELP!!!
Mfg Campaign: 11390119
Recall Date: Jan 27, 2021
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
WHEN I STOP AND THEN TRY TO GO AGAIN ENG RPM'S JUMP TO 4000 + AND I HARDLY MOVE , ASLO THERE IS A HISSING NOISE FROM TRANS OR WHEEL HUBS ON HYWAY
Corrective Action:
WHEN I STOP AND THEN TRY TO GO AGAIN ENG RPM'S JUMP TO 4000 + AND I HARDLY MOVE , ASLO THERE IS A HISSING NOISE FROM TRANS OR WHEEL HUBS ON HYWAY
Additional Notes:
WHEN I STOP AND THEN TRY TO GO AGAIN ENG RPM'S JUMP TO 4000 + AND I HARDLY MOVE , ASLO THERE IS A HISSING NOISE FROM TRANS OR WHEEL HUBS ON HYWAY
Mfg Campaign: 11389783
Recall Date: Jan 25, 2021
Hyundai Motor America
Defect Description:
WHEELS
Potential Consequences:
WHEN I STOP AND THEN TRY TO GO AGAIN ENG RPM'S JUMP TO 4000 + AND I HARDLY MOVE , ASLO THERE IS A HISSING NOISE FROM TRANS OR WHEEL HUBS ON HYWAY
Corrective Action:
WHEN I STOP AND THEN TRY TO GO AGAIN ENG RPM'S JUMP TO 4000 + AND I HARDLY MOVE , ASLO THERE IS A HISSING NOISE FROM TRANS OR WHEEL HUBS ON HYWAY
Additional Notes:
WHEN I STOP AND THEN TRY TO GO AGAIN ENG RPM'S JUMP TO 4000 + AND I HARDLY MOVE , ASLO THERE IS A HISSING NOISE FROM TRANS OR WHEEL HUBS ON HYWAY
Mfg Campaign: 11389783
Recall Date: Jan 25, 2021
Hyundai Motor America
Defect Description:
SERVICE BRAKES
Potential Consequences:
TL* THE CONTACT OWNS A 2017 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER HADDAD HYUNDAI 689 EAST STREET, PITTSFIELD, MA 01201 (413) 347-4469) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT NO REMEDY WAS AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOLS CONFIRM THE PARTS AVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2017 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER HADDAD HYUNDAI 689 EAST STREET, PITTSFIELD, MA 01201 (413) 347-4469) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT NO REMEDY WAS AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOLS CONFIRM THE PARTS AVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2017 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER HADDAD HYUNDAI 689 EAST STREET, PITTSFIELD, MA 01201 (413) 347-4469) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT NO REMEDY WAS AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOLS CONFIRM THE PARTS AVAILABLE.
Mfg Campaign: 11389237
Recall Date: Jan 21, 2021
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