Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) recalled certain 2019-2021 Tucson vehicles on September 4, 2020. On December 30, 2020, Hyundai expanded the recall population, and added certain 2016-2018 Tucson vehicles. The Anti-lock Brake Hydraulic Electronic Control Unit (HECU) could corrode internally and cause an electrical short, possibly resulting in an engine compartment fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 195
Recall Date: Sep 4, 2020
Consumer Complaints
433 ComplaintsHyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
I bought my 2018 tuscon one year ago in June 2020. 70,000 miles on it now, regular maintenance. No warning lights, everything was running OK. I started experiencing hesitation taking off then lunging when stopped in the last few months. Now I'm sitting in the driveway because it won't start. Realized oil was low which is odd because I've noticed it's been burning more than previous but no more than a quart so it's not like it was dry. I'm supposed to be able to get 5k on an oil change now adays but starts running poorly if it's not changed by 3k. Needless to say iadded qt of oil I was going to get oil changed yesterday but wouldn't start. I changed the battery, still won't start, starter was tested good, fuses all in tack, changed camshaft sensors at 90 dollars a piece still nothing. Check alternator that's fine. It clicks one time but have all lights power everywhere it should. In 2 days I've spent 215 on a battery, 200 with tax on sensors, 50 code reader no code by the way. Did have p0014 which indicated need for either oil change or camshaft sensor. Nothing. I'm a sitting duck and all the things I've experience are what they experienced in the theta engines like hesitated, burning oil, ticking sounds, lunging etc. GDI isn't any better. I hate this car. After this one is paid off and I guess put a new engine in I'll be getting rid of it. Going back to a solid Buick. I'll never buy another hyundai. This is the second vehicle with engine problems we bought. Not to mention the risk of for but hyundai near me hasn't been able to get the parts for over a year. I'm currently in a wait list.
Corrective Action:
I bought my 2018 tuscon one year ago in June 2020. 70,000 miles on it now, regular maintenance. No warning lights, everything was running OK. I started experiencing hesitation taking off then lunging when stopped in the last few months. Now I'm sitting in the driveway because it won't start. Realized oil was low which is odd because I've noticed it's been burning more than previous but no more than a quart so it's not like it was dry. I'm supposed to be able to get 5k on an oil change now adays but starts running poorly if it's not changed by 3k. Needless to say iadded qt of oil I was going to get oil changed yesterday but wouldn't start. I changed the battery, still won't start, starter was tested good, fuses all in tack, changed camshaft sensors at 90 dollars a piece still nothing. Check alternator that's fine. It clicks one time but have all lights power everywhere it should. In 2 days I've spent 215 on a battery, 200 with tax on sensors, 50 code reader no code by the way. Did have p0014 which indicated need for either oil change or camshaft sensor. Nothing. I'm a sitting duck and all the things I've experience are what they experienced in the theta engines like hesitated, burning oil, ticking sounds, lunging etc. GDI isn't any better. I hate this car. After this one is paid off and I guess put a new engine in I'll be getting rid of it. Going back to a solid Buick. I'll never buy another hyundai. This is the second vehicle with engine problems we bought. Not to mention the risk of for but hyundai near me hasn't been able to get the parts for over a year. I'm currently in a wait list.
Additional Notes:
I bought my 2018 tuscon one year ago in June 2020. 70,000 miles on it now, regular maintenance. No warning lights, everything was running OK. I started experiencing hesitation taking off then lunging when stopped in the last few months. Now I'm sitting in the driveway because it won't start. Realized oil was low which is odd because I've noticed it's been burning more than previous but no more than a quart so it's not like it was dry. I'm supposed to be able to get 5k on an oil change now adays but starts running poorly if it's not changed by 3k. Needless to say iadded qt of oil I was going to get oil changed yesterday but wouldn't start. I changed the battery, still won't start, starter was tested good, fuses all in tack, changed camshaft sensors at 90 dollars a piece still nothing. Check alternator that's fine. It clicks one time but have all lights power everywhere it should. In 2 days I've spent 215 on a battery, 200 with tax on sensors, 50 code reader no code by the way. Did have p0014 which indicated need for either oil change or camshaft sensor. Nothing. I'm a sitting duck and all the things I've experience are what they experienced in the theta engines like hesitated, burning oil, ticking sounds, lunging etc. GDI isn't any better. I hate this car. After this one is paid off and I guess put a new engine in I'll be getting rid of it. Going back to a solid Buick. I'll never buy another hyundai. This is the second vehicle with engine problems we bought. Not to mention the risk of for but hyundai near me hasn't been able to get the parts for over a year. I'm currently in a wait list.
Mfg Campaign: 11444529
Recall Date: Dec 21, 2021
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Emission light is on and called dealer for an appointment, stated they will called me when they can line me up with a tech and I still waiting.
Corrective Action:
Emission light is on and called dealer for an appointment, stated they will called me when they can line me up with a tech and I still waiting.
Additional Notes:
Emission light is on and called dealer for an appointment, stated they will called me when they can line me up with a tech and I still waiting.
Mfg Campaign: 11444328
Recall Date: Dec 19, 2021
Hyundai Motor America
Defect Description:
SERVICE BRAKES
Potential Consequences:
In many Instances, I come close to get involved in accident. I cannot apply HARD BRAKING. When the hard braking is applied, I feel my foot is touching the ground and the brake cable is going to break. It is very scary and unsafe.
Corrective Action:
In many Instances, I come close to get involved in accident. I cannot apply HARD BRAKING. When the hard braking is applied, I feel my foot is touching the ground and the brake cable is going to break. It is very scary and unsafe.
Additional Notes:
In many Instances, I come close to get involved in accident. I cannot apply HARD BRAKING. When the hard braking is applied, I feel my foot is touching the ground and the brake cable is going to break. It is very scary and unsafe.
Mfg Campaign: 11443170
Recall Date: Dec 8, 2021
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Buy brand new off lot. Never miss Regular maintenance on engine oil and filters. Car had only 55200 miles. After 500 miles regular oil interval maintenance. Car underbody show no oil leaks anywhere on 12/05/2021 park on driveway. This morning Car not start without oil indicator or engine light warning comes up. Open hood up, check oil dip stick show no oil residue. Yike, where is low oil warning light sensor when no oil in engine. Apparently it not working or never have it on in my opinion. Gotta be recall issue for this. So I ran to Walmart get a quart of sythenic oil recommended and fill it up. Car start up find and drive ok for now. Not sure in future. This is a must recall on No Oil Indicator Sensor Malfunction!!!!!!!!!
Corrective Action:
Buy brand new off lot. Never miss Regular maintenance on engine oil and filters. Car had only 55200 miles. After 500 miles regular oil interval maintenance. Car underbody show no oil leaks anywhere on 12/05/2021 park on driveway. This morning Car not start without oil indicator or engine light warning comes up. Open hood up, check oil dip stick show no oil residue. Yike, where is low oil warning light sensor when no oil in engine. Apparently it not working or never have it on in my opinion. Gotta be recall issue for this. So I ran to Walmart get a quart of sythenic oil recommended and fill it up. Car start up find and drive ok for now. Not sure in future. This is a must recall on No Oil Indicator Sensor Malfunction!!!!!!!!!
Additional Notes:
Buy brand new off lot. Never miss Regular maintenance on engine oil and filters. Car had only 55200 miles. After 500 miles regular oil interval maintenance. Car underbody show no oil leaks anywhere on 12/05/2021 park on driveway. This morning Car not start without oil indicator or engine light warning comes up. Open hood up, check oil dip stick show no oil residue. Yike, where is low oil warning light sensor when no oil in engine. Apparently it not working or never have it on in my opinion. Gotta be recall issue for this. So I ran to Walmart get a quart of sythenic oil recommended and fill it up. Car start up find and drive ok for now. Not sure in future. This is a must recall on No Oil Indicator Sensor Malfunction!!!!!!!!!
Mfg Campaign: 11442736
Recall Date: Dec 5, 2021
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Purchased new on 5/30/2018. 3/2021 I noticed shaking, noises, pinging, whining sounds and vibration coming from engine as I turn engine on / off and in drive. 3/24/2021 I brought vehicle for inspection. Service Advisor felt the shaking, vibrations and heard the pinging / noises and whining sounds as I turned the vehicle off. Vehicle went for oil change and inspection, stayed overnight and no fault found, service bay stated they could not reproduce the occurrence. The sensations worsened and I brought vehicle back on 3/30/2021 for inspection as I did not feel safe driving vehicle. 4/02/2021 dealer said the sensations could not be detectable and it was suggested that maybe the Turbo dual clutch engine. 10/15/2021 the air conditioner failed. Brought vehicle in for inspection. Service performed diagnostic testing on vehicle and found internal failure on a/c compressor. New compressor was ordered and replaced. Replacement air conditioner is not as powerful or cold as original part. Vehicle is still making pinging, whining, vibrations. 11/29/2021, engine light came on. I reversed out of a parking spot and it felt different. Put gear in drive and immediately the gas pedal went to half way to floor and the vehicle jerked and then seemed to catch the gear. Then the pedal went to the floor and there was no go, then it kicked in. Repeated multiple times. Tried reverse and there was none. No rpm movement and quickly came a strong burning smell. Had vehicle towed dealer. All vehicle services are current and up to date.
Corrective Action:
Purchased new on 5/30/2018. 3/2021 I noticed shaking, noises, pinging, whining sounds and vibration coming from engine as I turn engine on / off and in drive. 3/24/2021 I brought vehicle for inspection. Service Advisor felt the shaking, vibrations and heard the pinging / noises and whining sounds as I turned the vehicle off. Vehicle went for oil change and inspection, stayed overnight and no fault found, service bay stated they could not reproduce the occurrence. The sensations worsened and I brought vehicle back on 3/30/2021 for inspection as I did not feel safe driving vehicle. 4/02/2021 dealer said the sensations could not be detectable and it was suggested that maybe the Turbo dual clutch engine. 10/15/2021 the air conditioner failed. Brought vehicle in for inspection. Service performed diagnostic testing on vehicle and found internal failure on a/c compressor. New compressor was ordered and replaced. Replacement air conditioner is not as powerful or cold as original part. Vehicle is still making pinging, whining, vibrations. 11/29/2021, engine light came on. I reversed out of a parking spot and it felt different. Put gear in drive and immediately the gas pedal went to half way to floor and the vehicle jerked and then seemed to catch the gear. Then the pedal went to the floor and there was no go, then it kicked in. Repeated multiple times. Tried reverse and there was none. No rpm movement and quickly came a strong burning smell. Had vehicle towed dealer. All vehicle services are current and up to date.
Additional Notes:
Purchased new on 5/30/2018. 3/2021 I noticed shaking, noises, pinging, whining sounds and vibration coming from engine as I turn engine on / off and in drive. 3/24/2021 I brought vehicle for inspection. Service Advisor felt the shaking, vibrations and heard the pinging / noises and whining sounds as I turned the vehicle off. Vehicle went for oil change and inspection, stayed overnight and no fault found, service bay stated they could not reproduce the occurrence. The sensations worsened and I brought vehicle back on 3/30/2021 for inspection as I did not feel safe driving vehicle. 4/02/2021 dealer said the sensations could not be detectable and it was suggested that maybe the Turbo dual clutch engine. 10/15/2021 the air conditioner failed. Brought vehicle in for inspection. Service performed diagnostic testing on vehicle and found internal failure on a/c compressor. New compressor was ordered and replaced. Replacement air conditioner is not as powerful or cold as original part. Vehicle is still making pinging, whining, vibrations. 11/29/2021, engine light came on. I reversed out of a parking spot and it felt different. Put gear in drive and immediately the gas pedal went to half way to floor and the vehicle jerked and then seemed to catch the gear. Then the pedal went to the floor and there was no go, then it kicked in. Repeated multiple times. Tried reverse and there was none. No rpm movement and quickly came a strong burning smell. Had vehicle towed dealer. All vehicle services are current and up to date.
Mfg Campaign: 11442350
Recall Date: Dec 1, 2021
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Recall was corrected via el cajon hyundai, however not updated with nhtsa website.
Corrective Action:
Recall was corrected via el cajon hyundai, however not updated with nhtsa website.
Additional Notes:
Recall was corrected via el cajon hyundai, however not updated with nhtsa website.
Mfg Campaign: 11442049
Recall Date: Nov 29, 2021
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
My engine blew on the freeway. And we believe it to be a rod bearing issue. Regular oil changes and maintenance done since I owned it. It is currently at the dealership awaiting to hopefully be repaired through extended warranty. The service lot was filled with Tucson's and the service repair man said it was the same issue in all of them. This is a major safety concern as engine failure anywhere on the road can lead to accidents and stalling vehicles. Upon the engine failure, there were no engine lights or any signs that this was going to happen. My car stopped accelerating so I began to pull over and before I could get fully over, all of the engine lights started flashing and the engine began smoking. I just don't want this to continue to happen as this is clearly an ongoing issue, there was a recall with the rod bearing in the 2017 2.0 model, which is my model but being a 2018. I appreciate your time in reviewing this and hope it catches some attention.
Corrective Action:
My engine blew on the freeway. And we believe it to be a rod bearing issue. Regular oil changes and maintenance done since I owned it. It is currently at the dealership awaiting to hopefully be repaired through extended warranty. The service lot was filled with Tucson's and the service repair man said it was the same issue in all of them. This is a major safety concern as engine failure anywhere on the road can lead to accidents and stalling vehicles. Upon the engine failure, there were no engine lights or any signs that this was going to happen. My car stopped accelerating so I began to pull over and before I could get fully over, all of the engine lights started flashing and the engine began smoking. I just don't want this to continue to happen as this is clearly an ongoing issue, there was a recall with the rod bearing in the 2017 2.0 model, which is my model but being a 2018. I appreciate your time in reviewing this and hope it catches some attention.
Additional Notes:
My engine blew on the freeway. And we believe it to be a rod bearing issue. Regular oil changes and maintenance done since I owned it. It is currently at the dealership awaiting to hopefully be repaired through extended warranty. The service lot was filled with Tucson's and the service repair man said it was the same issue in all of them. This is a major safety concern as engine failure anywhere on the road can lead to accidents and stalling vehicles. Upon the engine failure, there were no engine lights or any signs that this was going to happen. My car stopped accelerating so I began to pull over and before I could get fully over, all of the engine lights started flashing and the engine began smoking. I just don't want this to continue to happen as this is clearly an ongoing issue, there was a recall with the rod bearing in the 2017 2.0 model, which is my model but being a 2018. I appreciate your time in reviewing this and hope it catches some attention.
Mfg Campaign: 11441608
Recall Date: Nov 24, 2021
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
With 2018, Hyundai Tucson, I was accelerating on the highway coming off of an exit ramp. I was on my way to the dealership to investigate a knocking sound I just started hearing with the engine. Suddenly, the engine failed completely and I started to smell burning. I was able to roll into the shoulder and have my car towed to the dealership. An engine light came on a few miles before the engine failed, but I had no warnings at the start of the trip. Car was at 60,000 miles.
Corrective Action:
With 2018, Hyundai Tucson, I was accelerating on the highway coming off of an exit ramp. I was on my way to the dealership to investigate a knocking sound I just started hearing with the engine. Suddenly, the engine failed completely and I started to smell burning. I was able to roll into the shoulder and have my car towed to the dealership. An engine light came on a few miles before the engine failed, but I had no warnings at the start of the trip. Car was at 60,000 miles.
Additional Notes:
With 2018, Hyundai Tucson, I was accelerating on the highway coming off of an exit ramp. I was on my way to the dealership to investigate a knocking sound I just started hearing with the engine. Suddenly, the engine failed completely and I started to smell burning. I was able to roll into the shoulder and have my car towed to the dealership. An engine light came on a few miles before the engine failed, but I had no warnings at the start of the trip. Car was at 60,000 miles.
Mfg Campaign: 11441334
Recall Date: Nov 22, 2021
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The contact owns a 2018 Hyundai Tucson. The contact stated while driving approximately 60 MPH, the vehicle experienced the loss of motive power. The contact stated that there was a knocking sound coming from the engine compartment. The contact stated that the check warning light was illuminated. The vehicle was towed to the residence and then towed to a local dealer where it was diagnosed with needing the engine to be replaced. The manufacturer was informed of the failure and told the contact that the VIN was not included in a recall. The failure mileage was 61,040.
Corrective Action:
The contact owns a 2018 Hyundai Tucson. The contact stated while driving approximately 60 MPH, the vehicle experienced the loss of motive power. The contact stated that there was a knocking sound coming from the engine compartment. The contact stated that the check warning light was illuminated. The vehicle was towed to the residence and then towed to a local dealer where it was diagnosed with needing the engine to be replaced. The manufacturer was informed of the failure and told the contact that the VIN was not included in a recall. The failure mileage was 61,040.
Additional Notes:
The contact owns a 2018 Hyundai Tucson. The contact stated while driving approximately 60 MPH, the vehicle experienced the loss of motive power. The contact stated that there was a knocking sound coming from the engine compartment. The contact stated that the check warning light was illuminated. The vehicle was towed to the residence and then towed to a local dealer where it was diagnosed with needing the engine to be replaced. The manufacturer was informed of the failure and told the contact that the VIN was not included in a recall. The failure mileage was 61,040.
Mfg Campaign: 11440628
Recall Date: Nov 16, 2021
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
The vehicle almost stalls and doesn't want to take off 1st thing in the morning then suddenly it accelerates abruptly well above the amount of pedal pushed. It also has inconsistent shifts at anytime during a drive. Sometimes it won't shift until we leave off the gas. This has been twice in for diagnosis at Rom Marhofer in Cuyahoga Falls, Ohio 44221. Both times they tell us--they could not get the vehicle to produce the symptoms. It does this everyday of the week for us--everyday. The service writer says this is common for the dual clutch transmission. This is a safety issue with not having power to move then suddenly--wham.
Corrective Action:
The vehicle almost stalls and doesn't want to take off 1st thing in the morning then suddenly it accelerates abruptly well above the amount of pedal pushed. It also has inconsistent shifts at anytime during a drive. Sometimes it won't shift until we leave off the gas. This has been twice in for diagnosis at Rom Marhofer in Cuyahoga Falls, Ohio 44221. Both times they tell us--they could not get the vehicle to produce the symptoms. It does this everyday of the week for us--everyday. The service writer says this is common for the dual clutch transmission. This is a safety issue with not having power to move then suddenly--wham.
Additional Notes:
The vehicle almost stalls and doesn't want to take off 1st thing in the morning then suddenly it accelerates abruptly well above the amount of pedal pushed. It also has inconsistent shifts at anytime during a drive. Sometimes it won't shift until we leave off the gas. This has been twice in for diagnosis at Rom Marhofer in Cuyahoga Falls, Ohio 44221. Both times they tell us--they could not get the vehicle to produce the symptoms. It does this everyday of the week for us--everyday. The service writer says this is common for the dual clutch transmission. This is a safety issue with not having power to move then suddenly--wham.
Mfg Campaign: 11440075
Recall Date: Nov 10, 2021
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
About 6 months of owning this vehicle, I started noticing while sitting in traffic that when letting off of the brake the car would start to jerk as you gave it a little throttle. I took the car to the Hyundai in Glendora where I purchased the vehicle from and they stated that there was nothing wrong with it. The issue continues to this day and I have voiced the complaint each time I bring the Vehicle in for maintenance. One of the service techs said that they felt the hesitation with the transmission but said that it was not bad enough to fix per Hyundai policy. This car is equipped with the Dual Clutch Transmisson because of the turbo. I have been dealing with this problem now for about 2 1/2 years and I feel that it is a safety issue being that the jerkiness and the hesitation could cause a crash. I actually talked to someone at another dealership and he told me that there was a Class Action Suit for this problem and to go that route. I just want Hyundai to own up to the problem and fix the issue.
Corrective Action:
About 6 months of owning this vehicle, I started noticing while sitting in traffic that when letting off of the brake the car would start to jerk as you gave it a little throttle. I took the car to the Hyundai in Glendora where I purchased the vehicle from and they stated that there was nothing wrong with it. The issue continues to this day and I have voiced the complaint each time I bring the Vehicle in for maintenance. One of the service techs said that they felt the hesitation with the transmission but said that it was not bad enough to fix per Hyundai policy. This car is equipped with the Dual Clutch Transmisson because of the turbo. I have been dealing with this problem now for about 2 1/2 years and I feel that it is a safety issue being that the jerkiness and the hesitation could cause a crash. I actually talked to someone at another dealership and he told me that there was a Class Action Suit for this problem and to go that route. I just want Hyundai to own up to the problem and fix the issue.
Additional Notes:
About 6 months of owning this vehicle, I started noticing while sitting in traffic that when letting off of the brake the car would start to jerk as you gave it a little throttle. I took the car to the Hyundai in Glendora where I purchased the vehicle from and they stated that there was nothing wrong with it. The issue continues to this day and I have voiced the complaint each time I bring the Vehicle in for maintenance. One of the service techs said that they felt the hesitation with the transmission but said that it was not bad enough to fix per Hyundai policy. This car is equipped with the Dual Clutch Transmisson because of the turbo. I have been dealing with this problem now for about 2 1/2 years and I feel that it is a safety issue being that the jerkiness and the hesitation could cause a crash. I actually talked to someone at another dealership and he told me that there was a Class Action Suit for this problem and to go that route. I just want Hyundai to own up to the problem and fix the issue.
Mfg Campaign: 11437991
Recall Date: Oct 24, 2021
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
Hyundai has historically had an issue with the dual-clutch transmission and the vehicle is available for inspection upon request. The vehicle frequently shutters / shakes at a stop and when accelerating from a stop. Additionally, the vehicle occasionally loses power to the wheels when driving-up a moderately steep grade. Additionally, the vehicle has delayed acceleration when trying to increase speed from a constant speed. This has put my safety and the safety of others at risk by being unable to properly accelerate into a turn while driving at highway speed, by being unable to keep up with the speed of traffic while driving on the interstate in the mountains, by being unable to drive in adverse weather, and by not being able to account for the jolting of the vehicle in busy city traffic. I've taken it to two manufacturer dealerships who have ran a shutter test and could not generate an error message, but acknowledged the effects felt when driving the vehicle and the commonality of the problem. They said their hands are tied if the manufacturer's testing generates a pass result. There have not been any warning lamps or messages. To date, I have been unable to come to a resolution, but the vehicle is dangerous to drive.
Corrective Action:
Hyundai has historically had an issue with the dual-clutch transmission and the vehicle is available for inspection upon request. The vehicle frequently shutters / shakes at a stop and when accelerating from a stop. Additionally, the vehicle occasionally loses power to the wheels when driving-up a moderately steep grade. Additionally, the vehicle has delayed acceleration when trying to increase speed from a constant speed. This has put my safety and the safety of others at risk by being unable to properly accelerate into a turn while driving at highway speed, by being unable to keep up with the speed of traffic while driving on the interstate in the mountains, by being unable to drive in adverse weather, and by not being able to account for the jolting of the vehicle in busy city traffic. I've taken it to two manufacturer dealerships who have ran a shutter test and could not generate an error message, but acknowledged the effects felt when driving the vehicle and the commonality of the problem. They said their hands are tied if the manufacturer's testing generates a pass result. There have not been any warning lamps or messages. To date, I have been unable to come to a resolution, but the vehicle is dangerous to drive.
Additional Notes:
Hyundai has historically had an issue with the dual-clutch transmission and the vehicle is available for inspection upon request. The vehicle frequently shutters / shakes at a stop and when accelerating from a stop. Additionally, the vehicle occasionally loses power to the wheels when driving-up a moderately steep grade. Additionally, the vehicle has delayed acceleration when trying to increase speed from a constant speed. This has put my safety and the safety of others at risk by being unable to properly accelerate into a turn while driving at highway speed, by being unable to keep up with the speed of traffic while driving on the interstate in the mountains, by being unable to drive in adverse weather, and by not being able to account for the jolting of the vehicle in busy city traffic. I've taken it to two manufacturer dealerships who have ran a shutter test and could not generate an error message, but acknowledged the effects felt when driving the vehicle and the commonality of the problem. They said their hands are tied if the manufacturer's testing generates a pass result. There have not been any warning lamps or messages. To date, I have been unable to come to a resolution, but the vehicle is dangerous to drive.
Mfg Campaign: 11437551
Recall Date: Oct 20, 2021
Hyundai Motor America
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2018 Hyundai Tucson. The contact stated that while driving at 35 MPH, the check engine light illuminated on the instrument panel as the vehicle stalled. Due to the failure, the contact had the vehicle towed to a dealer where they informed her of NHTSA Campaign Number: 20V543000(SERVICE BRAKES, HYDRAULIC); however, the parts for the recall were unavailable. The vehicle remained in the possession of the dealer for four months and recently informed her that her engine needed to be replaced; she was given an estimate for the repair. The manufacturer was also notified of the failure and offered no assistance. The vehicle had yet to be repaired. The failure mileage was approximately 49,000. (RECALL RELATED INCIDENT) TS
Corrective Action:
The contact owns a 2018 Hyundai Tucson. The contact stated that while driving at 35 MPH, the check engine light illuminated on the instrument panel as the vehicle stalled. Due to the failure, the contact had the vehicle towed to a dealer where they informed her of NHTSA Campaign Number: 20V543000(SERVICE BRAKES, HYDRAULIC); however, the parts for the recall were unavailable. The vehicle remained in the possession of the dealer for four months and recently informed her that her engine needed to be replaced; she was given an estimate for the repair. The manufacturer was also notified of the failure and offered no assistance. The vehicle had yet to be repaired. The failure mileage was approximately 49,000. (RECALL RELATED INCIDENT) TS
Additional Notes:
The contact owns a 2018 Hyundai Tucson. The contact stated that while driving at 35 MPH, the check engine light illuminated on the instrument panel as the vehicle stalled. Due to the failure, the contact had the vehicle towed to a dealer where they informed her of NHTSA Campaign Number: 20V543000(SERVICE BRAKES, HYDRAULIC); however, the parts for the recall were unavailable. The vehicle remained in the possession of the dealer for four months and recently informed her that her engine needed to be replaced; she was given an estimate for the repair. The manufacturer was also notified of the failure and offered no assistance. The vehicle had yet to be repaired. The failure mileage was approximately 49,000. (RECALL RELATED INCIDENT) TS
Mfg Campaign: 11436476
Recall Date: Oct 12, 2021
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2018 Hyundai Tucson. The contact stated that while driving at 35 MPH, the check engine light illuminated on the instrument panel as the vehicle stalled. Due to the failure, the contact had the vehicle towed to a dealer where they informed her of NHTSA Campaign Number: 20V543000(SERVICE BRAKES, HYDRAULIC); however, the parts for the recall were unavailable. The vehicle remained in the possession of the dealer for four months and recently informed her that her engine needed to be replaced; she was given an estimate for the repair. The manufacturer was also notified of the failure and offered no assistance. The vehicle had yet to be repaired. The failure mileage was approximately 49,000. (RECALL RELATED INCIDENT) TS
Corrective Action:
The contact owns a 2018 Hyundai Tucson. The contact stated that while driving at 35 MPH, the check engine light illuminated on the instrument panel as the vehicle stalled. Due to the failure, the contact had the vehicle towed to a dealer where they informed her of NHTSA Campaign Number: 20V543000(SERVICE BRAKES, HYDRAULIC); however, the parts for the recall were unavailable. The vehicle remained in the possession of the dealer for four months and recently informed her that her engine needed to be replaced; she was given an estimate for the repair. The manufacturer was also notified of the failure and offered no assistance. The vehicle had yet to be repaired. The failure mileage was approximately 49,000. (RECALL RELATED INCIDENT) TS
Additional Notes:
The contact owns a 2018 Hyundai Tucson. The contact stated that while driving at 35 MPH, the check engine light illuminated on the instrument panel as the vehicle stalled. Due to the failure, the contact had the vehicle towed to a dealer where they informed her of NHTSA Campaign Number: 20V543000(SERVICE BRAKES, HYDRAULIC); however, the parts for the recall were unavailable. The vehicle remained in the possession of the dealer for four months and recently informed her that her engine needed to be replaced; she was given an estimate for the repair. The manufacturer was also notified of the failure and offered no assistance. The vehicle had yet to be repaired. The failure mileage was approximately 49,000. (RECALL RELATED INCIDENT) TS
Mfg Campaign: 11436476
Recall Date: Oct 12, 2021
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Bought car on 7/14/2021 with 43,200 miles - on September 18, 2021 the car stopped working on the highway. Towed to dealership and after 7 days in the lot was told it had a cracked engine block. Over 2 weeks later they still have no idea when the replacement block will be in and when the vehicle will be fixed. Can't offer a loaner even though warranty calls for them to supply one.
Corrective Action:
Bought car on 7/14/2021 with 43,200 miles - on September 18, 2021 the car stopped working on the highway. Towed to dealership and after 7 days in the lot was told it had a cracked engine block. Over 2 weeks later they still have no idea when the replacement block will be in and when the vehicle will be fixed. Can't offer a loaner even though warranty calls for them to supply one.
Additional Notes:
Bought car on 7/14/2021 with 43,200 miles - on September 18, 2021 the car stopped working on the highway. Towed to dealership and after 7 days in the lot was told it had a cracked engine block. Over 2 weeks later they still have no idea when the replacement block will be in and when the vehicle will be fixed. Can't offer a loaner even though warranty calls for them to supply one.
Mfg Campaign: 11435682
Recall Date: Oct 6, 2021
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The Engine check engine light activated and within a few miles while accelerating from a stop sign the engine had very little power, just missed a colision by cross traffic. Upon inspection the engine had very little engine oil. There was no indication of low oil pressure, and the oil was changed at regular intervals as recommended by Hyundai. This vehicle HAS EXCESSIVE OIL CONSUMPTION AND THERE IS NO INDICATION WHEN IT IS GETTING VERY LOW UNTIL THE ENGINE FAILS TO RESPOND.
Corrective Action:
The Engine check engine light activated and within a few miles while accelerating from a stop sign the engine had very little power, just missed a colision by cross traffic. Upon inspection the engine had very little engine oil. There was no indication of low oil pressure, and the oil was changed at regular intervals as recommended by Hyundai. This vehicle HAS EXCESSIVE OIL CONSUMPTION AND THERE IS NO INDICATION WHEN IT IS GETTING VERY LOW UNTIL THE ENGINE FAILS TO RESPOND.
Additional Notes:
The Engine check engine light activated and within a few miles while accelerating from a stop sign the engine had very little power, just missed a colision by cross traffic. Upon inspection the engine had very little engine oil. There was no indication of low oil pressure, and the oil was changed at regular intervals as recommended by Hyundai. This vehicle HAS EXCESSIVE OIL CONSUMPTION AND THERE IS NO INDICATION WHEN IT IS GETTING VERY LOW UNTIL THE ENGINE FAILS TO RESPOND.
Mfg Campaign: 11434799
Recall Date: Sep 28, 2021
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
My 2018 Hyundai Tuscon has been having major issues with the dual clutch transmission, which has put myself, my family, and others in very dangerous situations. Everyday when I start my Tuscon and accelerate, it stutters/jerks like it’s going to stall and will not accelerate/shift. It eventually starts going, but I have to pull out onto a street, which has been unsafe when cars are speeding up behind me. It does not go up hills well at all. I turned onto a road where there was a decent sized hill, but nothing major, and nothing an SUV should have a problem with. My previous CAR could drive it just fine. You’d think an SUV could as well. Nope. Very scary moment. My Tuscon made it not even half way, and just stopped. I was pressing the gas, and it just revved it up with no motion. I braked and tried it again, and it still would not go. I had to roll backwards down the hill. This was the only way to my destination. I rolled down, and put it in sport mode to try that. It still would not go, and did the same thing. I tried again in regular mode, and it still would not go, only this time I had a car behind me. The car had to back down, and I rolled back a little bit, then hit the gas in drive and it eventually made it, but definitely very scary and unsafe, and it put others in danger as well. I was going to church one morning, and the speed limit on the main road is 60, which is what I was driving. I had to slow down to turn, and had to stop to oncoming traffic. I had to brake for maybe 10 seconds, and when I went to accelerate, it was like it wasn’t shifting, and it just revved up, rolled slightly, and would not go. At this point there are more cars coming. I am in the road right In their path due to it rolling, and once again I am put in a very scary situation. I kept trying, and it FINALLY went. This was also on flat level ground. I have had many moments (every day) where it does not shift properly, and it also stutters every single day when I start it. Please fix this
Corrective Action:
My 2018 Hyundai Tuscon has been having major issues with the dual clutch transmission, which has put myself, my family, and others in very dangerous situations. Everyday when I start my Tuscon and accelerate, it stutters/jerks like it’s going to stall and will not accelerate/shift. It eventually starts going, but I have to pull out onto a street, which has been unsafe when cars are speeding up behind me. It does not go up hills well at all. I turned onto a road where there was a decent sized hill, but nothing major, and nothing an SUV should have a problem with. My previous CAR could drive it just fine. You’d think an SUV could as well. Nope. Very scary moment. My Tuscon made it not even half way, and just stopped. I was pressing the gas, and it just revved it up with no motion. I braked and tried it again, and it still would not go. I had to roll backwards down the hill. This was the only way to my destination. I rolled down, and put it in sport mode to try that. It still would not go, and did the same thing. I tried again in regular mode, and it still would not go, only this time I had a car behind me. The car had to back down, and I rolled back a little bit, then hit the gas in drive and it eventually made it, but definitely very scary and unsafe, and it put others in danger as well. I was going to church one morning, and the speed limit on the main road is 60, which is what I was driving. I had to slow down to turn, and had to stop to oncoming traffic. I had to brake for maybe 10 seconds, and when I went to accelerate, it was like it wasn’t shifting, and it just revved up, rolled slightly, and would not go. At this point there are more cars coming. I am in the road right In their path due to it rolling, and once again I am put in a very scary situation. I kept trying, and it FINALLY went. This was also on flat level ground. I have had many moments (every day) where it does not shift properly, and it also stutters every single day when I start it. Please fix this
Additional Notes:
My 2018 Hyundai Tuscon has been having major issues with the dual clutch transmission, which has put myself, my family, and others in very dangerous situations. Everyday when I start my Tuscon and accelerate, it stutters/jerks like it’s going to stall and will not accelerate/shift. It eventually starts going, but I have to pull out onto a street, which has been unsafe when cars are speeding up behind me. It does not go up hills well at all. I turned onto a road where there was a decent sized hill, but nothing major, and nothing an SUV should have a problem with. My previous CAR could drive it just fine. You’d think an SUV could as well. Nope. Very scary moment. My Tuscon made it not even half way, and just stopped. I was pressing the gas, and it just revved it up with no motion. I braked and tried it again, and it still would not go. I had to roll backwards down the hill. This was the only way to my destination. I rolled down, and put it in sport mode to try that. It still would not go, and did the same thing. I tried again in regular mode, and it still would not go, only this time I had a car behind me. The car had to back down, and I rolled back a little bit, then hit the gas in drive and it eventually made it, but definitely very scary and unsafe, and it put others in danger as well. I was going to church one morning, and the speed limit on the main road is 60, which is what I was driving. I had to slow down to turn, and had to stop to oncoming traffic. I had to brake for maybe 10 seconds, and when I went to accelerate, it was like it wasn’t shifting, and it just revved up, rolled slightly, and would not go. At this point there are more cars coming. I am in the road right In their path due to it rolling, and once again I am put in a very scary situation. I kept trying, and it FINALLY went. This was also on flat level ground. I have had many moments (every day) where it does not shift properly, and it also stutters every single day when I start it. Please fix this
Mfg Campaign: 11434445
Recall Date: Sep 27, 2021
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
Vehicle has judder at slow speeds or hesitation in shifting gears. Has almost stalled while making a left turn at intersection into oncoming traffic or accelerating after stop sign . Dealer updated TCU ECM software, problem got worse. Appears to be a dual clutch transmission defect.
Corrective Action:
Vehicle has judder at slow speeds or hesitation in shifting gears. Has almost stalled while making a left turn at intersection into oncoming traffic or accelerating after stop sign . Dealer updated TCU ECM software, problem got worse. Appears to be a dual clutch transmission defect.
Additional Notes:
Vehicle has judder at slow speeds or hesitation in shifting gears. Has almost stalled while making a left turn at intersection into oncoming traffic or accelerating after stop sign . Dealer updated TCU ECM software, problem got worse. Appears to be a dual clutch transmission defect.
Mfg Campaign: 11432452
Recall Date: Sep 10, 2021
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
On 18 August 2021, I had a recall fixed on my Hyundai Tucson. The recall is now fixed, however Hyundai has not removed the recall record against the VIN. I have been trying ever since to speak to someone from Hyundai USA to get the recall cleared, however they refuse to escalate the issue internally and give no answers regarding how it can be fixed. I'd like to lodge a complaint because I am selling the vehicle shortly and need the recall to be cleared ASAP so that I can register and sell it.
Corrective Action:
On 18 August 2021, I had a recall fixed on my Hyundai Tucson. The recall is now fixed, however Hyundai has not removed the recall record against the VIN. I have been trying ever since to speak to someone from Hyundai USA to get the recall cleared, however they refuse to escalate the issue internally and give no answers regarding how it can be fixed. I'd like to lodge a complaint because I am selling the vehicle shortly and need the recall to be cleared ASAP so that I can register and sell it.
Additional Notes:
On 18 August 2021, I had a recall fixed on my Hyundai Tucson. The recall is now fixed, however Hyundai has not removed the recall record against the VIN. I have been trying ever since to speak to someone from Hyundai USA to get the recall cleared, however they refuse to escalate the issue internally and give no answers regarding how it can be fixed. I'd like to lodge a complaint because I am selling the vehicle shortly and need the recall to be cleared ASAP so that I can register and sell it.
Mfg Campaign: 11429856
Recall Date: Aug 20, 2021
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
Car not shifting properly. Took to dealership and kept getting a response of the car have a dual clutch.
Corrective Action:
Car not shifting properly. Took to dealership and kept getting a response of the car have a dual clutch.
Additional Notes:
Car not shifting properly. Took to dealership and kept getting a response of the car have a dual clutch.
Mfg Campaign: 11429300
Recall Date: Aug 16, 2021
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