Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) recalled certain 2019-2021 Tucson vehicles on September 4, 2020. On December 30, 2020, Hyundai expanded the recall population, and added certain 2016-2018 Tucson vehicles. The Anti-lock Brake Hydraulic Electronic Control Unit (HECU) could corrode internally and cause an electrical short, possibly resulting in an engine compartment fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 195
Recall Date: Sep 4, 2020
Consumer Complaints
431 ComplaintsHyundai Motor America
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER 20V543000(SERVICE BRAKES) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. HYUNDAI OF MANKATO LOCATED AT 1281 RAINTREE RD, MANKATO, MN 56001 WAS CONTACTED AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.
Corrective Action:
TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER 20V543000(SERVICE BRAKES) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. HYUNDAI OF MANKATO LOCATED AT 1281 RAINTREE RD, MANKATO, MN 56001 WAS CONTACTED AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.
Additional Notes:
TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER 20V543000(SERVICE BRAKES) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. HYUNDAI OF MANKATO LOCATED AT 1281 RAINTREE RD, MANKATO, MN 56001 WAS CONTACTED AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.
Mfg Campaign: 11374568
Recall Date: Nov 13, 2020
Hyundai Motor America
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. SUPERIOR HYUNDAI NORTH (5665 DIXIE HWY, FAIRFIELD, OH 45014) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. SUPERIOR HYUNDAI NORTH (5665 DIXIE HWY, FAIRFIELD, OH 45014) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. SUPERIOR HYUNDAI NORTH (5665 DIXIE HWY, FAIRFIELD, OH 45014) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Mfg Campaign: 11374252
Recall Date: Nov 12, 2020
Hyundai Motor America
Defect Description:
SERVICE BRAKES
Potential Consequences:
I AM TRYING TO PLACE A COMPLAINT . I RECEIVED A IMPORTANT SAFETY RECALL FOR MY ANTI-LOCK BRAKE SYSTEM. I CALLED MY LOCAL HYUNDAI DEALER AND WAS INFORMED THAT EVEN THOUGH THERE IS A REMEDY THE PARTS ARE NOT AVAILABLE TO BE ORDERED AT THIS TIME AND THEY DO NOT EXPECT THE PARTS TO BE AVAILABLE UNDER MAYBE SPRING 2021. I FIND THIS UNACCEPTABLE. PLEASE LET ME KNOW WHAT I CAN DO.
Corrective Action:
I AM TRYING TO PLACE A COMPLAINT . I RECEIVED A IMPORTANT SAFETY RECALL FOR MY ANTI-LOCK BRAKE SYSTEM. I CALLED MY LOCAL HYUNDAI DEALER AND WAS INFORMED THAT EVEN THOUGH THERE IS A REMEDY THE PARTS ARE NOT AVAILABLE TO BE ORDERED AT THIS TIME AND THEY DO NOT EXPECT THE PARTS TO BE AVAILABLE UNDER MAYBE SPRING 2021. I FIND THIS UNACCEPTABLE. PLEASE LET ME KNOW WHAT I CAN DO.
Additional Notes:
I AM TRYING TO PLACE A COMPLAINT . I RECEIVED A IMPORTANT SAFETY RECALL FOR MY ANTI-LOCK BRAKE SYSTEM. I CALLED MY LOCAL HYUNDAI DEALER AND WAS INFORMED THAT EVEN THOUGH THERE IS A REMEDY THE PARTS ARE NOT AVAILABLE TO BE ORDERED AT THIS TIME AND THEY DO NOT EXPECT THE PARTS TO BE AVAILABLE UNDER MAYBE SPRING 2021. I FIND THIS UNACCEPTABLE. PLEASE LET ME KNOW WHAT I CAN DO.
Mfg Campaign: 11374279
Recall Date: Nov 12, 2020
Hyundai Motor America
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. THE CONTACT STATED THAT SEVERAL WARNING LIGHTS WERE INTERMITTENTLY ILLUMINATED UPON STARTING THE VEHICLE. THE CONTACT ALSO STATED THE AFTER COMING TO A COMPLETE STOP, THE RPM'S INDEPENDENTLY REVVED UP WHILE THE VEHICLE SHOOK WITHOUT WARNING. THE CONTACT THEN RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC). THE DEALER WAS NOT NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 35,000. PARTS DISTRIBUTION DISCONNECT.
Corrective Action:
TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. THE CONTACT STATED THAT SEVERAL WARNING LIGHTS WERE INTERMITTENTLY ILLUMINATED UPON STARTING THE VEHICLE. THE CONTACT ALSO STATED THE AFTER COMING TO A COMPLETE STOP, THE RPM'S INDEPENDENTLY REVVED UP WHILE THE VEHICLE SHOOK WITHOUT WARNING. THE CONTACT THEN RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC). THE DEALER WAS NOT NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 35,000. PARTS DISTRIBUTION DISCONNECT.
Additional Notes:
TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. THE CONTACT STATED THAT SEVERAL WARNING LIGHTS WERE INTERMITTENTLY ILLUMINATED UPON STARTING THE VEHICLE. THE CONTACT ALSO STATED THE AFTER COMING TO A COMPLETE STOP, THE RPM'S INDEPENDENTLY REVVED UP WHILE THE VEHICLE SHOOK WITHOUT WARNING. THE CONTACT THEN RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC). THE DEALER WAS NOT NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 35,000. PARTS DISTRIBUTION DISCONNECT.
Mfg Campaign: 11374377
Recall Date: Nov 12, 2020
Hyundai Motor America
Defect Description:
SERVICE BRAKES
Potential Consequences:
TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, AN UNKNOWN WARNING LIGHT DISPLAYED ON THE INSTRUMENT PANEL. THE CONTACT TOOK THE VEHICLE TO KEARNY MESA HYUNDAI (4797 CONVOY ST, SAN DIEGO, CA 92111) WHERE HE WAS INFORMED THAT THERE WERE NO DEFECTS WITH THE VEHICLE. THE CONTACT THEN RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC). THE SAME DEALER WAS CONTACTED BY PHONE AND THE CONTACT WAS INFORMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 5,000. PARTS DISTRIBUTION DISCONNECT.
Corrective Action:
TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, AN UNKNOWN WARNING LIGHT DISPLAYED ON THE INSTRUMENT PANEL. THE CONTACT TOOK THE VEHICLE TO KEARNY MESA HYUNDAI (4797 CONVOY ST, SAN DIEGO, CA 92111) WHERE HE WAS INFORMED THAT THERE WERE NO DEFECTS WITH THE VEHICLE. THE CONTACT THEN RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC). THE SAME DEALER WAS CONTACTED BY PHONE AND THE CONTACT WAS INFORMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 5,000. PARTS DISTRIBUTION DISCONNECT.
Additional Notes:
TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, AN UNKNOWN WARNING LIGHT DISPLAYED ON THE INSTRUMENT PANEL. THE CONTACT TOOK THE VEHICLE TO KEARNY MESA HYUNDAI (4797 CONVOY ST, SAN DIEGO, CA 92111) WHERE HE WAS INFORMED THAT THERE WERE NO DEFECTS WITH THE VEHICLE. THE CONTACT THEN RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC). THE SAME DEALER WAS CONTACTED BY PHONE AND THE CONTACT WAS INFORMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 5,000. PARTS DISTRIBUTION DISCONNECT.
Mfg Campaign: 11374386
Recall Date: Nov 12, 2020
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, AN UNKNOWN WARNING LIGHT DISPLAYED ON THE INSTRUMENT PANEL. THE CONTACT TOOK THE VEHICLE TO KEARNY MESA HYUNDAI (4797 CONVOY ST, SAN DIEGO, CA 92111) WHERE HE WAS INFORMED THAT THERE WERE NO DEFECTS WITH THE VEHICLE. THE CONTACT THEN RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC). THE SAME DEALER WAS CONTACTED BY PHONE AND THE CONTACT WAS INFORMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 5,000. PARTS DISTRIBUTION DISCONNECT.
Corrective Action:
TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, AN UNKNOWN WARNING LIGHT DISPLAYED ON THE INSTRUMENT PANEL. THE CONTACT TOOK THE VEHICLE TO KEARNY MESA HYUNDAI (4797 CONVOY ST, SAN DIEGO, CA 92111) WHERE HE WAS INFORMED THAT THERE WERE NO DEFECTS WITH THE VEHICLE. THE CONTACT THEN RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC). THE SAME DEALER WAS CONTACTED BY PHONE AND THE CONTACT WAS INFORMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 5,000. PARTS DISTRIBUTION DISCONNECT.
Additional Notes:
TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, AN UNKNOWN WARNING LIGHT DISPLAYED ON THE INSTRUMENT PANEL. THE CONTACT TOOK THE VEHICLE TO KEARNY MESA HYUNDAI (4797 CONVOY ST, SAN DIEGO, CA 92111) WHERE HE WAS INFORMED THAT THERE WERE NO DEFECTS WITH THE VEHICLE. THE CONTACT THEN RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC). THE SAME DEALER WAS CONTACTED BY PHONE AND THE CONTACT WAS INFORMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 5,000. PARTS DISTRIBUTION DISCONNECT.
Mfg Campaign: 11374386
Recall Date: Nov 12, 2020
Hyundai Motor America
Defect Description:
SERVICE BRAKES
Potential Consequences:
I BOUGHT A HYUNDAI TUCSON LAST MAY 2019 THINKING THAT I WAS INVESTING ON SAFETY BUT I WAS COMPLETELY WRONG. I'M NOW HAVING RECALL AFTER RECALL AND NO FINAL SOLUTION. I'VE BEEN EXPERIENCING A HOT AIR BY THE DRIVER SIT FOR A FEW DAYS NOW. AT FIRST I DIDN'T THINK IT WAS SOMETHING POTENTIALLY HARMFUL AND THOUGHT I COULD CHECK ON MY NEXT OIL CHANGE VISIT (SINCE IT IS CLOSE TO HAPPEN), BUT SHORTLY AFTER I RECEIVED ANOTHER RECALL REGARDING ABS (#195). MY FIRST ACTION WAS TO GET IT CHECKED ASAP SINCE I USE MY CAR GET TO WORK AND I CARRY MY CHILD CONSTANTLY. THIS IS A HUGE CONCERN FOR ME, I DON'T WANT TO EXPERIENCE THE PROBLEM IN ORDER TO GET HELP. I'VE CALLED ALL THE DEALERSHIPS AROUND MY AREA AND FURTHER TO SCHEDULE THE SERVICE BUT NO ONE EVEN HAVE THE PIECES TO DO THE SERVICE AND IT WILL TAKE WEEKS FOR THEM TO RECEIVE IT. I CAN'T TAKE THIS ANY LONGER I NEED A SOLUTION. I'M SCARED TO DRIVE (ESPECIALLY WITH MY CHILD) AND SOMETHING BAD HAPPEN LIKE I'VE SEEN ONLINE AND LIKE FRIENDS WITH HYUNDAI WENT THROUGH. I WOULD LIKE HYUNDAI TO CONTACT ME ASAP TO DISCUSS A SOLUTION. I DON'T TRUST THE VEHICLE AND I FEAR FOR ME AND MY FAMILY!
Corrective Action:
I BOUGHT A HYUNDAI TUCSON LAST MAY 2019 THINKING THAT I WAS INVESTING ON SAFETY BUT I WAS COMPLETELY WRONG. I'M NOW HAVING RECALL AFTER RECALL AND NO FINAL SOLUTION. I'VE BEEN EXPERIENCING A HOT AIR BY THE DRIVER SIT FOR A FEW DAYS NOW. AT FIRST I DIDN'T THINK IT WAS SOMETHING POTENTIALLY HARMFUL AND THOUGHT I COULD CHECK ON MY NEXT OIL CHANGE VISIT (SINCE IT IS CLOSE TO HAPPEN), BUT SHORTLY AFTER I RECEIVED ANOTHER RECALL REGARDING ABS (#195). MY FIRST ACTION WAS TO GET IT CHECKED ASAP SINCE I USE MY CAR GET TO WORK AND I CARRY MY CHILD CONSTANTLY. THIS IS A HUGE CONCERN FOR ME, I DON'T WANT TO EXPERIENCE THE PROBLEM IN ORDER TO GET HELP. I'VE CALLED ALL THE DEALERSHIPS AROUND MY AREA AND FURTHER TO SCHEDULE THE SERVICE BUT NO ONE EVEN HAVE THE PIECES TO DO THE SERVICE AND IT WILL TAKE WEEKS FOR THEM TO RECEIVE IT. I CAN'T TAKE THIS ANY LONGER I NEED A SOLUTION. I'M SCARED TO DRIVE (ESPECIALLY WITH MY CHILD) AND SOMETHING BAD HAPPEN LIKE I'VE SEEN ONLINE AND LIKE FRIENDS WITH HYUNDAI WENT THROUGH. I WOULD LIKE HYUNDAI TO CONTACT ME ASAP TO DISCUSS A SOLUTION. I DON'T TRUST THE VEHICLE AND I FEAR FOR ME AND MY FAMILY!
Additional Notes:
I BOUGHT A HYUNDAI TUCSON LAST MAY 2019 THINKING THAT I WAS INVESTING ON SAFETY BUT I WAS COMPLETELY WRONG. I'M NOW HAVING RECALL AFTER RECALL AND NO FINAL SOLUTION. I'VE BEEN EXPERIENCING A HOT AIR BY THE DRIVER SIT FOR A FEW DAYS NOW. AT FIRST I DIDN'T THINK IT WAS SOMETHING POTENTIALLY HARMFUL AND THOUGHT I COULD CHECK ON MY NEXT OIL CHANGE VISIT (SINCE IT IS CLOSE TO HAPPEN), BUT SHORTLY AFTER I RECEIVED ANOTHER RECALL REGARDING ABS (#195). MY FIRST ACTION WAS TO GET IT CHECKED ASAP SINCE I USE MY CAR GET TO WORK AND I CARRY MY CHILD CONSTANTLY. THIS IS A HUGE CONCERN FOR ME, I DON'T WANT TO EXPERIENCE THE PROBLEM IN ORDER TO GET HELP. I'VE CALLED ALL THE DEALERSHIPS AROUND MY AREA AND FURTHER TO SCHEDULE THE SERVICE BUT NO ONE EVEN HAVE THE PIECES TO DO THE SERVICE AND IT WILL TAKE WEEKS FOR THEM TO RECEIVE IT. I CAN'T TAKE THIS ANY LONGER I NEED A SOLUTION. I'M SCARED TO DRIVE (ESPECIALLY WITH MY CHILD) AND SOMETHING BAD HAPPEN LIKE I'VE SEEN ONLINE AND LIKE FRIENDS WITH HYUNDAI WENT THROUGH. I WOULD LIKE HYUNDAI TO CONTACT ME ASAP TO DISCUSS A SOLUTION. I DON'T TRUST THE VEHICLE AND I FEAR FOR ME AND MY FAMILY!
Mfg Campaign: 11374138
Recall Date: Nov 11, 2020
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
I BOUGHT A HYUNDAI TUCSON LAST MAY 2019 THINKING THAT I WAS INVESTING ON SAFETY BUT I WAS COMPLETELY WRONG. I'M NOW HAVING RECALL AFTER RECALL AND NO FINAL SOLUTION. I'VE BEEN EXPERIENCING A HOT AIR BY THE DRIVER SIT FOR A FEW DAYS NOW. AT FIRST I DIDN'T THINK IT WAS SOMETHING POTENTIALLY HARMFUL AND THOUGHT I COULD CHECK ON MY NEXT OIL CHANGE VISIT (SINCE IT IS CLOSE TO HAPPEN), BUT SHORTLY AFTER I RECEIVED ANOTHER RECALL REGARDING ABS (#195). MY FIRST ACTION WAS TO GET IT CHECKED ASAP SINCE I USE MY CAR GET TO WORK AND I CARRY MY CHILD CONSTANTLY. THIS IS A HUGE CONCERN FOR ME, I DON'T WANT TO EXPERIENCE THE PROBLEM IN ORDER TO GET HELP. I'VE CALLED ALL THE DEALERSHIPS AROUND MY AREA AND FURTHER TO SCHEDULE THE SERVICE BUT NO ONE EVEN HAVE THE PIECES TO DO THE SERVICE AND IT WILL TAKE WEEKS FOR THEM TO RECEIVE IT. I CAN'T TAKE THIS ANY LONGER I NEED A SOLUTION. I'M SCARED TO DRIVE (ESPECIALLY WITH MY CHILD) AND SOMETHING BAD HAPPEN LIKE I'VE SEEN ONLINE AND LIKE FRIENDS WITH HYUNDAI WENT THROUGH. I WOULD LIKE HYUNDAI TO CONTACT ME ASAP TO DISCUSS A SOLUTION. I DON'T TRUST THE VEHICLE AND I FEAR FOR ME AND MY FAMILY!
Corrective Action:
I BOUGHT A HYUNDAI TUCSON LAST MAY 2019 THINKING THAT I WAS INVESTING ON SAFETY BUT I WAS COMPLETELY WRONG. I'M NOW HAVING RECALL AFTER RECALL AND NO FINAL SOLUTION. I'VE BEEN EXPERIENCING A HOT AIR BY THE DRIVER SIT FOR A FEW DAYS NOW. AT FIRST I DIDN'T THINK IT WAS SOMETHING POTENTIALLY HARMFUL AND THOUGHT I COULD CHECK ON MY NEXT OIL CHANGE VISIT (SINCE IT IS CLOSE TO HAPPEN), BUT SHORTLY AFTER I RECEIVED ANOTHER RECALL REGARDING ABS (#195). MY FIRST ACTION WAS TO GET IT CHECKED ASAP SINCE I USE MY CAR GET TO WORK AND I CARRY MY CHILD CONSTANTLY. THIS IS A HUGE CONCERN FOR ME, I DON'T WANT TO EXPERIENCE THE PROBLEM IN ORDER TO GET HELP. I'VE CALLED ALL THE DEALERSHIPS AROUND MY AREA AND FURTHER TO SCHEDULE THE SERVICE BUT NO ONE EVEN HAVE THE PIECES TO DO THE SERVICE AND IT WILL TAKE WEEKS FOR THEM TO RECEIVE IT. I CAN'T TAKE THIS ANY LONGER I NEED A SOLUTION. I'M SCARED TO DRIVE (ESPECIALLY WITH MY CHILD) AND SOMETHING BAD HAPPEN LIKE I'VE SEEN ONLINE AND LIKE FRIENDS WITH HYUNDAI WENT THROUGH. I WOULD LIKE HYUNDAI TO CONTACT ME ASAP TO DISCUSS A SOLUTION. I DON'T TRUST THE VEHICLE AND I FEAR FOR ME AND MY FAMILY!
Additional Notes:
I BOUGHT A HYUNDAI TUCSON LAST MAY 2019 THINKING THAT I WAS INVESTING ON SAFETY BUT I WAS COMPLETELY WRONG. I'M NOW HAVING RECALL AFTER RECALL AND NO FINAL SOLUTION. I'VE BEEN EXPERIENCING A HOT AIR BY THE DRIVER SIT FOR A FEW DAYS NOW. AT FIRST I DIDN'T THINK IT WAS SOMETHING POTENTIALLY HARMFUL AND THOUGHT I COULD CHECK ON MY NEXT OIL CHANGE VISIT (SINCE IT IS CLOSE TO HAPPEN), BUT SHORTLY AFTER I RECEIVED ANOTHER RECALL REGARDING ABS (#195). MY FIRST ACTION WAS TO GET IT CHECKED ASAP SINCE I USE MY CAR GET TO WORK AND I CARRY MY CHILD CONSTANTLY. THIS IS A HUGE CONCERN FOR ME, I DON'T WANT TO EXPERIENCE THE PROBLEM IN ORDER TO GET HELP. I'VE CALLED ALL THE DEALERSHIPS AROUND MY AREA AND FURTHER TO SCHEDULE THE SERVICE BUT NO ONE EVEN HAVE THE PIECES TO DO THE SERVICE AND IT WILL TAKE WEEKS FOR THEM TO RECEIVE IT. I CAN'T TAKE THIS ANY LONGER I NEED A SOLUTION. I'M SCARED TO DRIVE (ESPECIALLY WITH MY CHILD) AND SOMETHING BAD HAPPEN LIKE I'VE SEEN ONLINE AND LIKE FRIENDS WITH HYUNDAI WENT THROUGH. I WOULD LIKE HYUNDAI TO CONTACT ME ASAP TO DISCUSS A SOLUTION. I DON'T TRUST THE VEHICLE AND I FEAR FOR ME AND MY FAMILY!
Mfg Campaign: 11374138
Recall Date: Nov 11, 2020
Hyundai Motor America
Defect Description:
SERVICE BRAKES
Potential Consequences:
CALL TWO DIFFERENT DEALER REQUEST AN APPOINTMENT TO FIX THE ISSUE, BOTH PLACES TOLD ME THAT THE PART IS IN BACK ORDER BETWEEN 6 AND 7 WEEKS. THIS RECALL STATES THAT THE ANTI-LOCK BRAKE SYSTEM MODULES THE COULD CORRODE INTERNALLY AND CAUSE AN ELECTRICAL SHORT OVERTIME AND COULD INCREASE THE RISK OF AN ENGINE COMPARTMENT FIRE
Corrective Action:
CALL TWO DIFFERENT DEALER REQUEST AN APPOINTMENT TO FIX THE ISSUE, BOTH PLACES TOLD ME THAT THE PART IS IN BACK ORDER BETWEEN 6 AND 7 WEEKS. THIS RECALL STATES THAT THE ANTI-LOCK BRAKE SYSTEM MODULES THE COULD CORRODE INTERNALLY AND CAUSE AN ELECTRICAL SHORT OVERTIME AND COULD INCREASE THE RISK OF AN ENGINE COMPARTMENT FIRE
Additional Notes:
CALL TWO DIFFERENT DEALER REQUEST AN APPOINTMENT TO FIX THE ISSUE, BOTH PLACES TOLD ME THAT THE PART IS IN BACK ORDER BETWEEN 6 AND 7 WEEKS. THIS RECALL STATES THAT THE ANTI-LOCK BRAKE SYSTEM MODULES THE COULD CORRODE INTERNALLY AND CAUSE AN ELECTRICAL SHORT OVERTIME AND COULD INCREASE THE RISK OF AN ENGINE COMPARTMENT FIRE
Mfg Campaign: 11373932
Recall Date: Nov 10, 2020
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
CALL TWO DIFFERENT DEALER REQUEST AN APPOINTMENT TO FIX THE ISSUE, BOTH PLACES TOLD ME THAT THE PART IS IN BACK ORDER BETWEEN 6 AND 7 WEEKS. THIS RECALL STATES THAT THE ANTI-LOCK BRAKE SYSTEM MODULES THE COULD CORRODE INTERNALLY AND CAUSE AN ELECTRICAL SHORT OVERTIME AND COULD INCREASE THE RISK OF AN ENGINE COMPARTMENT FIRE
Corrective Action:
CALL TWO DIFFERENT DEALER REQUEST AN APPOINTMENT TO FIX THE ISSUE, BOTH PLACES TOLD ME THAT THE PART IS IN BACK ORDER BETWEEN 6 AND 7 WEEKS. THIS RECALL STATES THAT THE ANTI-LOCK BRAKE SYSTEM MODULES THE COULD CORRODE INTERNALLY AND CAUSE AN ELECTRICAL SHORT OVERTIME AND COULD INCREASE THE RISK OF AN ENGINE COMPARTMENT FIRE
Additional Notes:
CALL TWO DIFFERENT DEALER REQUEST AN APPOINTMENT TO FIX THE ISSUE, BOTH PLACES TOLD ME THAT THE PART IS IN BACK ORDER BETWEEN 6 AND 7 WEEKS. THIS RECALL STATES THAT THE ANTI-LOCK BRAKE SYSTEM MODULES THE COULD CORRODE INTERNALLY AND CAUSE AN ELECTRICAL SHORT OVERTIME AND COULD INCREASE THE RISK OF AN ENGINE COMPARTMENT FIRE
Mfg Campaign: 11373932
Recall Date: Nov 10, 2020
Hyundai Motor America
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED TO STAR HYUNDAI (200 S CLACK ST, ABILENE, TX 79605, (325) 698-2222) WHERE IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Corrective Action:
TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED TO STAR HYUNDAI (200 S CLACK ST, ABILENE, TX 79605, (325) 698-2222) WHERE IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Additional Notes:
TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED TO STAR HYUNDAI (200 S CLACK ST, ABILENE, TX 79605, (325) 698-2222) WHERE IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Mfg Campaign: 11374005
Recall Date: Nov 10, 2020
Hyundai Motor America
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Corrective Action:
TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Additional Notes:
TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Mfg Campaign: 11374015
Recall Date: Nov 10, 2020
Hyundai Motor America
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. JONES BEL AIR HYUNDAI (1504 BELAIR RD, BEL AIR, MD 21014, (410) 879-6400), HERITAGE HYUNDAI TOWSON (801 YORK RD, TOWSON, MD 21204, (877) 387-5495), AND THOMPSON HYUNDAI (1000 MERRITT BLVD, DUNDALK, MD 21222, (410) 288-5700) WERE CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Corrective Action:
TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. JONES BEL AIR HYUNDAI (1504 BELAIR RD, BEL AIR, MD 21014, (410) 879-6400), HERITAGE HYUNDAI TOWSON (801 YORK RD, TOWSON, MD 21204, (877) 387-5495), AND THOMPSON HYUNDAI (1000 MERRITT BLVD, DUNDALK, MD 21222, (410) 288-5700) WERE CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Additional Notes:
TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. JONES BEL AIR HYUNDAI (1504 BELAIR RD, BEL AIR, MD 21014, (410) 879-6400), HERITAGE HYUNDAI TOWSON (801 YORK RD, TOWSON, MD 21204, (877) 387-5495), AND THOMPSON HYUNDAI (1000 MERRITT BLVD, DUNDALK, MD 21222, (410) 288-5700) WERE CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Mfg Campaign: 11374019
Recall Date: Nov 10, 2020
Hyundai Motor America
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED CHAPMAN HYUNDAI PHOENIX (999 W BELL RD, PHOENIX, AZ 85023, (602) 344-6930) AND WAS INFORMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS CONTACTED HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE DEALER DECLINED TO PLACE THE CONTACT ON A WAITING LIST FOR PARTS. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED CHAPMAN HYUNDAI PHOENIX (999 W BELL RD, PHOENIX, AZ 85023, (602) 344-6930) AND WAS INFORMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS CONTACTED HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE DEALER DECLINED TO PLACE THE CONTACT ON A WAITING LIST FOR PARTS. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED CHAPMAN HYUNDAI PHOENIX (999 W BELL RD, PHOENIX, AZ 85023, (602) 344-6930) AND WAS INFORMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS CONTACTED HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE DEALER DECLINED TO PLACE THE CONTACT ON A WAITING LIST FOR PARTS. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Mfg Campaign: 11374038
Recall Date: Nov 10, 2020
Hyundai Motor America
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC). THE VEHICLE WAS TAKEN TO RUSSELL WESTBROOK HYUNDAI OF GARDEN GROVE (9898 TRASK AVE, GARDEN GROVE, CA 92844) FOR A SCHEDULED REPAIR HOWEVER, THE PART WAS NOT AVAILABLE. THE VEHICLE WAS LEFT IN THE POSSESSION OF THE DEALER. THE FOLLOWING DAY THE CONTACT WAS INFORMED THAT THE REPLACEMENT PART WOULD BE ORDERED TO COMPLETE THE RECALL REPAIR. THE CONTACT CALLED BACK A MONTH LATER AND PARTS WERE STILL NOT AVAILABLE. THE CONTACT CALLED HYUNDAI OF LA QUINTA (79025 CA-111, LA QUINTA, CA 92253) AND IT WAS CONFIRMED THAT PARTS WERE STILL NOT AVAILABLE. THE CONTACT WAS ALSO INFORMED THAT THE PART MIGHT NOT BE AVAILABLE UNTIL 2021. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *BF THE CONSUMER STATED THE BRAKES WERE REPAIRED.
Corrective Action:
TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC). THE VEHICLE WAS TAKEN TO RUSSELL WESTBROOK HYUNDAI OF GARDEN GROVE (9898 TRASK AVE, GARDEN GROVE, CA 92844) FOR A SCHEDULED REPAIR HOWEVER, THE PART WAS NOT AVAILABLE. THE VEHICLE WAS LEFT IN THE POSSESSION OF THE DEALER. THE FOLLOWING DAY THE CONTACT WAS INFORMED THAT THE REPLACEMENT PART WOULD BE ORDERED TO COMPLETE THE RECALL REPAIR. THE CONTACT CALLED BACK A MONTH LATER AND PARTS WERE STILL NOT AVAILABLE. THE CONTACT CALLED HYUNDAI OF LA QUINTA (79025 CA-111, LA QUINTA, CA 92253) AND IT WAS CONFIRMED THAT PARTS WERE STILL NOT AVAILABLE. THE CONTACT WAS ALSO INFORMED THAT THE PART MIGHT NOT BE AVAILABLE UNTIL 2021. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *BF THE CONSUMER STATED THE BRAKES WERE REPAIRED.
Additional Notes:
TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC). THE VEHICLE WAS TAKEN TO RUSSELL WESTBROOK HYUNDAI OF GARDEN GROVE (9898 TRASK AVE, GARDEN GROVE, CA 92844) FOR A SCHEDULED REPAIR HOWEVER, THE PART WAS NOT AVAILABLE. THE VEHICLE WAS LEFT IN THE POSSESSION OF THE DEALER. THE FOLLOWING DAY THE CONTACT WAS INFORMED THAT THE REPLACEMENT PART WOULD BE ORDERED TO COMPLETE THE RECALL REPAIR. THE CONTACT CALLED BACK A MONTH LATER AND PARTS WERE STILL NOT AVAILABLE. THE CONTACT CALLED HYUNDAI OF LA QUINTA (79025 CA-111, LA QUINTA, CA 92253) AND IT WAS CONFIRMED THAT PARTS WERE STILL NOT AVAILABLE. THE CONTACT WAS ALSO INFORMED THAT THE PART MIGHT NOT BE AVAILABLE UNTIL 2021. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *BF THE CONSUMER STATED THE BRAKES WERE REPAIRED.
Mfg Campaign: 11373876
Recall Date: Nov 9, 2020
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
THE MOTOR STARTED TAPPING IT A BRAND NEW CAR AND IVE GOT MY OIL CHANGED 2 OR 3 TIMES SINCE IVE HAD IT SO THERE'S NO REASON WHY IT SHOULD HAVE WENT OUT , THERE IS A RECALL ON THE CAR I HACE WHICH IS A 2019 TUCSON .
Corrective Action:
THE MOTOR STARTED TAPPING IT A BRAND NEW CAR AND IVE GOT MY OIL CHANGED 2 OR 3 TIMES SINCE IVE HAD IT SO THERE'S NO REASON WHY IT SHOULD HAVE WENT OUT , THERE IS A RECALL ON THE CAR I HACE WHICH IS A 2019 TUCSON .
Additional Notes:
THE MOTOR STARTED TAPPING IT A BRAND NEW CAR AND IVE GOT MY OIL CHANGED 2 OR 3 TIMES SINCE IVE HAD IT SO THERE'S NO REASON WHY IT SHOULD HAVE WENT OUT , THERE IS A RECALL ON THE CAR I HACE WHICH IS A 2019 TUCSON .
Mfg Campaign: 11373166
Recall Date: Nov 5, 2020
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
RECALL #195 ABS FUSE KIT INSTALL & SOFTWARE UPDATE. BROUGHT MY CAR IN ON OCT. 16, 2020 FOR MAINTENANCE AND RECALL REPAIR. PARTS WERE NOT AVAILABLE FOR RECALL REPAIR. CALLED 2 WEEKS LATER AND WAS TOLD I'D BE PUT ON A LIST.
Corrective Action:
RECALL #195 ABS FUSE KIT INSTALL & SOFTWARE UPDATE. BROUGHT MY CAR IN ON OCT. 16, 2020 FOR MAINTENANCE AND RECALL REPAIR. PARTS WERE NOT AVAILABLE FOR RECALL REPAIR. CALLED 2 WEEKS LATER AND WAS TOLD I'D BE PUT ON A LIST.
Additional Notes:
RECALL #195 ABS FUSE KIT INSTALL & SOFTWARE UPDATE. BROUGHT MY CAR IN ON OCT. 16, 2020 FOR MAINTENANCE AND RECALL REPAIR. PARTS WERE NOT AVAILABLE FOR RECALL REPAIR. CALLED 2 WEEKS LATER AND WAS TOLD I'D BE PUT ON A LIST.
Mfg Campaign: 11372621
Recall Date: Nov 2, 2020
Hyundai Motor America
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
ON A ROAD TRIP WHILE HIGHWAY DRIVING MY 2019 CPO HYUNDAI TUCSON/10800 MILES, THE CAR DID THIS BIG JOLT AND THE FORWARD VEHICLE COLLISION DETECTION AVOIDANCE, HAZARD INDICATOR & SERVICE NOW LIGHTS WENT OFF. THE ENGINE RPM'S REVVED UP VERY HIGH CONTINUOUSLY. WHEN I CAME TO A STOP THE CAR WOULD BARELY GO WITH THE PEDAL ALMOST FLOORED. THIS MADE THE DRIVING THRU THE INTERSECTIONS WITH CARS HONKING DANGEROUS. WHEN I TURNED THE CAR OFF, IT RESET ITSELF AND WAS BACK TO NORMAL. THE VERY NEXT DAY ON THE HIGHWAY, THE CAR DID THE EXACT SAME THING WITH EVEN A BIGGER JOLT AND ALL THE INDICATORS ABOVE WENT ON AGAIN FOR 10 SECONDS. PULLED OVER, TURNED THE ENGINE OFF AND THE CAR RESET ITSELF. I GOT TO MY DESTINATION I TOOK IT TO KEYES HYUNDAI IN VAN NUYS, CA. THEY DECIDED THAT THE TRANSMISSION COMPUTER NEEDED REPLACING AND DID IT. AFTER PICKING IT UP, THE VERY NEXT DAY THE BIG JOLT HAPPENED AGAIN ALSO WHILE DRIVING ON THE FREEWAY. THIS TIME THE SIDE MIRROR AVOIDANCE SYSTEM, HAZARD LIGHTS AND SERVICE NOW INDICATOR LIGHTS WENT OFF FOR 10 SECONDS. I RETURNED IT TO THAT SAME DEALER AND THEY HAD THE CAR FOR A WEEK AND SAID THAT THEY COULD NOT FIND THE PROBLEM EVEN AFTER TALKING TO THE TECH LINE AND ENGINEERS AT HYUNDAI USA. I SAID IT SOUNDS LIKE THE MAIN COMPUTER MAY BE THE ISSUE BUT THEY REFUSED TO CONSIDER THAT SAYING THEY COULDN'T FIND THE ERROR CODES. THEY THEN TOLD ME THAT THE ERROR CODES RECYCLE ITSELF WHEN TURNING THE THE CAR ON AND OFF AND GET ERASED!! I HAVE TO RETURN HOME FROM MY ROAD TRIP AND I AM VERY SCARED TO TAKE IT BACK ON THE ROAD AND DRIVE ANOTHER 1200 MILES. IT DEFINITELY FEELS DANGEROUS WITH THE CAR REVVING AT SUCH HIGH RPM'S AND IT BARELY MOVING WHEN I BRING IT TO A STOP. THIS OCCURED 3 TIMES NOW AND I AM AFRAID OF IT HAPPENING AGAIN AND HAVING BOUGHT A LEMON, POTENTIALLY. IT WAS PURCHASED @ WEBB HYUNDAI IN MERRILLVILLE, IN IN MARCH OF 2020 WITH 3939 MILES ON IT.
Corrective Action:
ON A ROAD TRIP WHILE HIGHWAY DRIVING MY 2019 CPO HYUNDAI TUCSON/10800 MILES, THE CAR DID THIS BIG JOLT AND THE FORWARD VEHICLE COLLISION DETECTION AVOIDANCE, HAZARD INDICATOR & SERVICE NOW LIGHTS WENT OFF. THE ENGINE RPM'S REVVED UP VERY HIGH CONTINUOUSLY. WHEN I CAME TO A STOP THE CAR WOULD BARELY GO WITH THE PEDAL ALMOST FLOORED. THIS MADE THE DRIVING THRU THE INTERSECTIONS WITH CARS HONKING DANGEROUS. WHEN I TURNED THE CAR OFF, IT RESET ITSELF AND WAS BACK TO NORMAL. THE VERY NEXT DAY ON THE HIGHWAY, THE CAR DID THE EXACT SAME THING WITH EVEN A BIGGER JOLT AND ALL THE INDICATORS ABOVE WENT ON AGAIN FOR 10 SECONDS. PULLED OVER, TURNED THE ENGINE OFF AND THE CAR RESET ITSELF. I GOT TO MY DESTINATION I TOOK IT TO KEYES HYUNDAI IN VAN NUYS, CA. THEY DECIDED THAT THE TRANSMISSION COMPUTER NEEDED REPLACING AND DID IT. AFTER PICKING IT UP, THE VERY NEXT DAY THE BIG JOLT HAPPENED AGAIN ALSO WHILE DRIVING ON THE FREEWAY. THIS TIME THE SIDE MIRROR AVOIDANCE SYSTEM, HAZARD LIGHTS AND SERVICE NOW INDICATOR LIGHTS WENT OFF FOR 10 SECONDS. I RETURNED IT TO THAT SAME DEALER AND THEY HAD THE CAR FOR A WEEK AND SAID THAT THEY COULD NOT FIND THE PROBLEM EVEN AFTER TALKING TO THE TECH LINE AND ENGINEERS AT HYUNDAI USA. I SAID IT SOUNDS LIKE THE MAIN COMPUTER MAY BE THE ISSUE BUT THEY REFUSED TO CONSIDER THAT SAYING THEY COULDN'T FIND THE ERROR CODES. THEY THEN TOLD ME THAT THE ERROR CODES RECYCLE ITSELF WHEN TURNING THE THE CAR ON AND OFF AND GET ERASED!! I HAVE TO RETURN HOME FROM MY ROAD TRIP AND I AM VERY SCARED TO TAKE IT BACK ON THE ROAD AND DRIVE ANOTHER 1200 MILES. IT DEFINITELY FEELS DANGEROUS WITH THE CAR REVVING AT SUCH HIGH RPM'S AND IT BARELY MOVING WHEN I BRING IT TO A STOP. THIS OCCURED 3 TIMES NOW AND I AM AFRAID OF IT HAPPENING AGAIN AND HAVING BOUGHT A LEMON, POTENTIALLY. IT WAS PURCHASED @ WEBB HYUNDAI IN MERRILLVILLE, IN IN MARCH OF 2020 WITH 3939 MILES ON IT.
Additional Notes:
ON A ROAD TRIP WHILE HIGHWAY DRIVING MY 2019 CPO HYUNDAI TUCSON/10800 MILES, THE CAR DID THIS BIG JOLT AND THE FORWARD VEHICLE COLLISION DETECTION AVOIDANCE, HAZARD INDICATOR & SERVICE NOW LIGHTS WENT OFF. THE ENGINE RPM'S REVVED UP VERY HIGH CONTINUOUSLY. WHEN I CAME TO A STOP THE CAR WOULD BARELY GO WITH THE PEDAL ALMOST FLOORED. THIS MADE THE DRIVING THRU THE INTERSECTIONS WITH CARS HONKING DANGEROUS. WHEN I TURNED THE CAR OFF, IT RESET ITSELF AND WAS BACK TO NORMAL. THE VERY NEXT DAY ON THE HIGHWAY, THE CAR DID THE EXACT SAME THING WITH EVEN A BIGGER JOLT AND ALL THE INDICATORS ABOVE WENT ON AGAIN FOR 10 SECONDS. PULLED OVER, TURNED THE ENGINE OFF AND THE CAR RESET ITSELF. I GOT TO MY DESTINATION I TOOK IT TO KEYES HYUNDAI IN VAN NUYS, CA. THEY DECIDED THAT THE TRANSMISSION COMPUTER NEEDED REPLACING AND DID IT. AFTER PICKING IT UP, THE VERY NEXT DAY THE BIG JOLT HAPPENED AGAIN ALSO WHILE DRIVING ON THE FREEWAY. THIS TIME THE SIDE MIRROR AVOIDANCE SYSTEM, HAZARD LIGHTS AND SERVICE NOW INDICATOR LIGHTS WENT OFF FOR 10 SECONDS. I RETURNED IT TO THAT SAME DEALER AND THEY HAD THE CAR FOR A WEEK AND SAID THAT THEY COULD NOT FIND THE PROBLEM EVEN AFTER TALKING TO THE TECH LINE AND ENGINEERS AT HYUNDAI USA. I SAID IT SOUNDS LIKE THE MAIN COMPUTER MAY BE THE ISSUE BUT THEY REFUSED TO CONSIDER THAT SAYING THEY COULDN'T FIND THE ERROR CODES. THEY THEN TOLD ME THAT THE ERROR CODES RECYCLE ITSELF WHEN TURNING THE THE CAR ON AND OFF AND GET ERASED!! I HAVE TO RETURN HOME FROM MY ROAD TRIP AND I AM VERY SCARED TO TAKE IT BACK ON THE ROAD AND DRIVE ANOTHER 1200 MILES. IT DEFINITELY FEELS DANGEROUS WITH THE CAR REVVING AT SUCH HIGH RPM'S AND IT BARELY MOVING WHEN I BRING IT TO A STOP. THIS OCCURED 3 TIMES NOW AND I AM AFRAID OF IT HAPPENING AGAIN AND HAVING BOUGHT A LEMON, POTENTIALLY. IT WAS PURCHASED @ WEBB HYUNDAI IN MERRILLVILLE, IN IN MARCH OF 2020 WITH 3939 MILES ON IT.
Mfg Campaign: 11372744
Recall Date: Nov 2, 2020
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
ON A ROAD TRIP WHILE HIGHWAY DRIVING MY 2019 CPO HYUNDAI TUCSON/10800 MILES, THE CAR DID THIS BIG JOLT AND THE FORWARD VEHICLE COLLISION DETECTION AVOIDANCE, HAZARD INDICATOR & SERVICE NOW LIGHTS WENT OFF. THE ENGINE RPM'S REVVED UP VERY HIGH CONTINUOUSLY. WHEN I CAME TO A STOP THE CAR WOULD BARELY GO WITH THE PEDAL ALMOST FLOORED. THIS MADE THE DRIVING THRU THE INTERSECTIONS WITH CARS HONKING DANGEROUS. WHEN I TURNED THE CAR OFF, IT RESET ITSELF AND WAS BACK TO NORMAL. THE VERY NEXT DAY ON THE HIGHWAY, THE CAR DID THE EXACT SAME THING WITH EVEN A BIGGER JOLT AND ALL THE INDICATORS ABOVE WENT ON AGAIN FOR 10 SECONDS. PULLED OVER, TURNED THE ENGINE OFF AND THE CAR RESET ITSELF. I GOT TO MY DESTINATION I TOOK IT TO KEYES HYUNDAI IN VAN NUYS, CA. THEY DECIDED THAT THE TRANSMISSION COMPUTER NEEDED REPLACING AND DID IT. AFTER PICKING IT UP, THE VERY NEXT DAY THE BIG JOLT HAPPENED AGAIN ALSO WHILE DRIVING ON THE FREEWAY. THIS TIME THE SIDE MIRROR AVOIDANCE SYSTEM, HAZARD LIGHTS AND SERVICE NOW INDICATOR LIGHTS WENT OFF FOR 10 SECONDS. I RETURNED IT TO THAT SAME DEALER AND THEY HAD THE CAR FOR A WEEK AND SAID THAT THEY COULD NOT FIND THE PROBLEM EVEN AFTER TALKING TO THE TECH LINE AND ENGINEERS AT HYUNDAI USA. I SAID IT SOUNDS LIKE THE MAIN COMPUTER MAY BE THE ISSUE BUT THEY REFUSED TO CONSIDER THAT SAYING THEY COULDN'T FIND THE ERROR CODES. THEY THEN TOLD ME THAT THE ERROR CODES RECYCLE ITSELF WHEN TURNING THE THE CAR ON AND OFF AND GET ERASED!! I HAVE TO RETURN HOME FROM MY ROAD TRIP AND I AM VERY SCARED TO TAKE IT BACK ON THE ROAD AND DRIVE ANOTHER 1200 MILES. IT DEFINITELY FEELS DANGEROUS WITH THE CAR REVVING AT SUCH HIGH RPM'S AND IT BARELY MOVING WHEN I BRING IT TO A STOP. THIS OCCURED 3 TIMES NOW AND I AM AFRAID OF IT HAPPENING AGAIN AND HAVING BOUGHT A LEMON, POTENTIALLY. IT WAS PURCHASED @ WEBB HYUNDAI IN MERRILLVILLE, IN IN MARCH OF 2020 WITH 3939 MILES ON IT.
Corrective Action:
ON A ROAD TRIP WHILE HIGHWAY DRIVING MY 2019 CPO HYUNDAI TUCSON/10800 MILES, THE CAR DID THIS BIG JOLT AND THE FORWARD VEHICLE COLLISION DETECTION AVOIDANCE, HAZARD INDICATOR & SERVICE NOW LIGHTS WENT OFF. THE ENGINE RPM'S REVVED UP VERY HIGH CONTINUOUSLY. WHEN I CAME TO A STOP THE CAR WOULD BARELY GO WITH THE PEDAL ALMOST FLOORED. THIS MADE THE DRIVING THRU THE INTERSECTIONS WITH CARS HONKING DANGEROUS. WHEN I TURNED THE CAR OFF, IT RESET ITSELF AND WAS BACK TO NORMAL. THE VERY NEXT DAY ON THE HIGHWAY, THE CAR DID THE EXACT SAME THING WITH EVEN A BIGGER JOLT AND ALL THE INDICATORS ABOVE WENT ON AGAIN FOR 10 SECONDS. PULLED OVER, TURNED THE ENGINE OFF AND THE CAR RESET ITSELF. I GOT TO MY DESTINATION I TOOK IT TO KEYES HYUNDAI IN VAN NUYS, CA. THEY DECIDED THAT THE TRANSMISSION COMPUTER NEEDED REPLACING AND DID IT. AFTER PICKING IT UP, THE VERY NEXT DAY THE BIG JOLT HAPPENED AGAIN ALSO WHILE DRIVING ON THE FREEWAY. THIS TIME THE SIDE MIRROR AVOIDANCE SYSTEM, HAZARD LIGHTS AND SERVICE NOW INDICATOR LIGHTS WENT OFF FOR 10 SECONDS. I RETURNED IT TO THAT SAME DEALER AND THEY HAD THE CAR FOR A WEEK AND SAID THAT THEY COULD NOT FIND THE PROBLEM EVEN AFTER TALKING TO THE TECH LINE AND ENGINEERS AT HYUNDAI USA. I SAID IT SOUNDS LIKE THE MAIN COMPUTER MAY BE THE ISSUE BUT THEY REFUSED TO CONSIDER THAT SAYING THEY COULDN'T FIND THE ERROR CODES. THEY THEN TOLD ME THAT THE ERROR CODES RECYCLE ITSELF WHEN TURNING THE THE CAR ON AND OFF AND GET ERASED!! I HAVE TO RETURN HOME FROM MY ROAD TRIP AND I AM VERY SCARED TO TAKE IT BACK ON THE ROAD AND DRIVE ANOTHER 1200 MILES. IT DEFINITELY FEELS DANGEROUS WITH THE CAR REVVING AT SUCH HIGH RPM'S AND IT BARELY MOVING WHEN I BRING IT TO A STOP. THIS OCCURED 3 TIMES NOW AND I AM AFRAID OF IT HAPPENING AGAIN AND HAVING BOUGHT A LEMON, POTENTIALLY. IT WAS PURCHASED @ WEBB HYUNDAI IN MERRILLVILLE, IN IN MARCH OF 2020 WITH 3939 MILES ON IT.
Additional Notes:
ON A ROAD TRIP WHILE HIGHWAY DRIVING MY 2019 CPO HYUNDAI TUCSON/10800 MILES, THE CAR DID THIS BIG JOLT AND THE FORWARD VEHICLE COLLISION DETECTION AVOIDANCE, HAZARD INDICATOR & SERVICE NOW LIGHTS WENT OFF. THE ENGINE RPM'S REVVED UP VERY HIGH CONTINUOUSLY. WHEN I CAME TO A STOP THE CAR WOULD BARELY GO WITH THE PEDAL ALMOST FLOORED. THIS MADE THE DRIVING THRU THE INTERSECTIONS WITH CARS HONKING DANGEROUS. WHEN I TURNED THE CAR OFF, IT RESET ITSELF AND WAS BACK TO NORMAL. THE VERY NEXT DAY ON THE HIGHWAY, THE CAR DID THE EXACT SAME THING WITH EVEN A BIGGER JOLT AND ALL THE INDICATORS ABOVE WENT ON AGAIN FOR 10 SECONDS. PULLED OVER, TURNED THE ENGINE OFF AND THE CAR RESET ITSELF. I GOT TO MY DESTINATION I TOOK IT TO KEYES HYUNDAI IN VAN NUYS, CA. THEY DECIDED THAT THE TRANSMISSION COMPUTER NEEDED REPLACING AND DID IT. AFTER PICKING IT UP, THE VERY NEXT DAY THE BIG JOLT HAPPENED AGAIN ALSO WHILE DRIVING ON THE FREEWAY. THIS TIME THE SIDE MIRROR AVOIDANCE SYSTEM, HAZARD LIGHTS AND SERVICE NOW INDICATOR LIGHTS WENT OFF FOR 10 SECONDS. I RETURNED IT TO THAT SAME DEALER AND THEY HAD THE CAR FOR A WEEK AND SAID THAT THEY COULD NOT FIND THE PROBLEM EVEN AFTER TALKING TO THE TECH LINE AND ENGINEERS AT HYUNDAI USA. I SAID IT SOUNDS LIKE THE MAIN COMPUTER MAY BE THE ISSUE BUT THEY REFUSED TO CONSIDER THAT SAYING THEY COULDN'T FIND THE ERROR CODES. THEY THEN TOLD ME THAT THE ERROR CODES RECYCLE ITSELF WHEN TURNING THE THE CAR ON AND OFF AND GET ERASED!! I HAVE TO RETURN HOME FROM MY ROAD TRIP AND I AM VERY SCARED TO TAKE IT BACK ON THE ROAD AND DRIVE ANOTHER 1200 MILES. IT DEFINITELY FEELS DANGEROUS WITH THE CAR REVVING AT SUCH HIGH RPM'S AND IT BARELY MOVING WHEN I BRING IT TO A STOP. THIS OCCURED 3 TIMES NOW AND I AM AFRAID OF IT HAPPENING AGAIN AND HAVING BOUGHT A LEMON, POTENTIALLY. IT WAS PURCHASED @ WEBB HYUNDAI IN MERRILLVILLE, IN IN MARCH OF 2020 WITH 3939 MILES ON IT.
Mfg Campaign: 11372744
Recall Date: Nov 2, 2020
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
ON A ROAD TRIP WHILE HIGHWAY DRIVING MY 2019 CPO HYUNDAI TUCSON/10800 MILES, THE CAR DID THIS BIG JOLT AND THE FORWARD VEHICLE COLLISION DETECTION AVOIDANCE, HAZARD INDICATOR & SERVICE NOW LIGHTS WENT OFF. THE ENGINE RPM'S REVVED UP VERY HIGH CONTINUOUSLY. WHEN I CAME TO A STOP THE CAR WOULD BARELY GO WITH THE PEDAL ALMOST FLOORED. THIS MADE THE DRIVING THRU THE INTERSECTIONS WITH CARS HONKING DANGEROUS. WHEN I TURNED THE CAR OFF, IT RESET ITSELF AND WAS BACK TO NORMAL. THE VERY NEXT DAY ON THE HIGHWAY, THE CAR DID THE EXACT SAME THING WITH EVEN A BIGGER JOLT AND ALL THE INDICATORS ABOVE WENT ON AGAIN FOR 10 SECONDS. PULLED OVER, TURNED THE ENGINE OFF AND THE CAR RESET ITSELF. I GOT TO MY DESTINATION I TOOK IT TO KEYES HYUNDAI IN VAN NUYS, CA. THEY DECIDED THAT THE TRANSMISSION COMPUTER NEEDED REPLACING AND DID IT. AFTER PICKING IT UP, THE VERY NEXT DAY THE BIG JOLT HAPPENED AGAIN ALSO WHILE DRIVING ON THE FREEWAY. THIS TIME THE SIDE MIRROR AVOIDANCE SYSTEM, HAZARD LIGHTS AND SERVICE NOW INDICATOR LIGHTS WENT OFF FOR 10 SECONDS. I RETURNED IT TO THAT SAME DEALER AND THEY HAD THE CAR FOR A WEEK AND SAID THAT THEY COULD NOT FIND THE PROBLEM EVEN AFTER TALKING TO THE TECH LINE AND ENGINEERS AT HYUNDAI USA. I SAID IT SOUNDS LIKE THE MAIN COMPUTER MAY BE THE ISSUE BUT THEY REFUSED TO CONSIDER THAT SAYING THEY COULDN'T FIND THE ERROR CODES. THEY THEN TOLD ME THAT THE ERROR CODES RECYCLE ITSELF WHEN TURNING THE THE CAR ON AND OFF AND GET ERASED!! I HAVE TO RETURN HOME FROM MY ROAD TRIP AND I AM VERY SCARED TO TAKE IT BACK ON THE ROAD AND DRIVE ANOTHER 1200 MILES. IT DEFINITELY FEELS DANGEROUS WITH THE CAR REVVING AT SUCH HIGH RPM'S AND IT BARELY MOVING WHEN I BRING IT TO A STOP. THIS OCCURED 3 TIMES NOW AND I AM AFRAID OF IT HAPPENING AGAIN AND HAVING BOUGHT A LEMON, POTENTIALLY. IT WAS PURCHASED @ WEBB HYUNDAI IN MERRILLVILLE, IN IN MARCH OF 2020 WITH 3939 MILES ON IT.
Corrective Action:
ON A ROAD TRIP WHILE HIGHWAY DRIVING MY 2019 CPO HYUNDAI TUCSON/10800 MILES, THE CAR DID THIS BIG JOLT AND THE FORWARD VEHICLE COLLISION DETECTION AVOIDANCE, HAZARD INDICATOR & SERVICE NOW LIGHTS WENT OFF. THE ENGINE RPM'S REVVED UP VERY HIGH CONTINUOUSLY. WHEN I CAME TO A STOP THE CAR WOULD BARELY GO WITH THE PEDAL ALMOST FLOORED. THIS MADE THE DRIVING THRU THE INTERSECTIONS WITH CARS HONKING DANGEROUS. WHEN I TURNED THE CAR OFF, IT RESET ITSELF AND WAS BACK TO NORMAL. THE VERY NEXT DAY ON THE HIGHWAY, THE CAR DID THE EXACT SAME THING WITH EVEN A BIGGER JOLT AND ALL THE INDICATORS ABOVE WENT ON AGAIN FOR 10 SECONDS. PULLED OVER, TURNED THE ENGINE OFF AND THE CAR RESET ITSELF. I GOT TO MY DESTINATION I TOOK IT TO KEYES HYUNDAI IN VAN NUYS, CA. THEY DECIDED THAT THE TRANSMISSION COMPUTER NEEDED REPLACING AND DID IT. AFTER PICKING IT UP, THE VERY NEXT DAY THE BIG JOLT HAPPENED AGAIN ALSO WHILE DRIVING ON THE FREEWAY. THIS TIME THE SIDE MIRROR AVOIDANCE SYSTEM, HAZARD LIGHTS AND SERVICE NOW INDICATOR LIGHTS WENT OFF FOR 10 SECONDS. I RETURNED IT TO THAT SAME DEALER AND THEY HAD THE CAR FOR A WEEK AND SAID THAT THEY COULD NOT FIND THE PROBLEM EVEN AFTER TALKING TO THE TECH LINE AND ENGINEERS AT HYUNDAI USA. I SAID IT SOUNDS LIKE THE MAIN COMPUTER MAY BE THE ISSUE BUT THEY REFUSED TO CONSIDER THAT SAYING THEY COULDN'T FIND THE ERROR CODES. THEY THEN TOLD ME THAT THE ERROR CODES RECYCLE ITSELF WHEN TURNING THE THE CAR ON AND OFF AND GET ERASED!! I HAVE TO RETURN HOME FROM MY ROAD TRIP AND I AM VERY SCARED TO TAKE IT BACK ON THE ROAD AND DRIVE ANOTHER 1200 MILES. IT DEFINITELY FEELS DANGEROUS WITH THE CAR REVVING AT SUCH HIGH RPM'S AND IT BARELY MOVING WHEN I BRING IT TO A STOP. THIS OCCURED 3 TIMES NOW AND I AM AFRAID OF IT HAPPENING AGAIN AND HAVING BOUGHT A LEMON, POTENTIALLY. IT WAS PURCHASED @ WEBB HYUNDAI IN MERRILLVILLE, IN IN MARCH OF 2020 WITH 3939 MILES ON IT.
Additional Notes:
ON A ROAD TRIP WHILE HIGHWAY DRIVING MY 2019 CPO HYUNDAI TUCSON/10800 MILES, THE CAR DID THIS BIG JOLT AND THE FORWARD VEHICLE COLLISION DETECTION AVOIDANCE, HAZARD INDICATOR & SERVICE NOW LIGHTS WENT OFF. THE ENGINE RPM'S REVVED UP VERY HIGH CONTINUOUSLY. WHEN I CAME TO A STOP THE CAR WOULD BARELY GO WITH THE PEDAL ALMOST FLOORED. THIS MADE THE DRIVING THRU THE INTERSECTIONS WITH CARS HONKING DANGEROUS. WHEN I TURNED THE CAR OFF, IT RESET ITSELF AND WAS BACK TO NORMAL. THE VERY NEXT DAY ON THE HIGHWAY, THE CAR DID THE EXACT SAME THING WITH EVEN A BIGGER JOLT AND ALL THE INDICATORS ABOVE WENT ON AGAIN FOR 10 SECONDS. PULLED OVER, TURNED THE ENGINE OFF AND THE CAR RESET ITSELF. I GOT TO MY DESTINATION I TOOK IT TO KEYES HYUNDAI IN VAN NUYS, CA. THEY DECIDED THAT THE TRANSMISSION COMPUTER NEEDED REPLACING AND DID IT. AFTER PICKING IT UP, THE VERY NEXT DAY THE BIG JOLT HAPPENED AGAIN ALSO WHILE DRIVING ON THE FREEWAY. THIS TIME THE SIDE MIRROR AVOIDANCE SYSTEM, HAZARD LIGHTS AND SERVICE NOW INDICATOR LIGHTS WENT OFF FOR 10 SECONDS. I RETURNED IT TO THAT SAME DEALER AND THEY HAD THE CAR FOR A WEEK AND SAID THAT THEY COULD NOT FIND THE PROBLEM EVEN AFTER TALKING TO THE TECH LINE AND ENGINEERS AT HYUNDAI USA. I SAID IT SOUNDS LIKE THE MAIN COMPUTER MAY BE THE ISSUE BUT THEY REFUSED TO CONSIDER THAT SAYING THEY COULDN'T FIND THE ERROR CODES. THEY THEN TOLD ME THAT THE ERROR CODES RECYCLE ITSELF WHEN TURNING THE THE CAR ON AND OFF AND GET ERASED!! I HAVE TO RETURN HOME FROM MY ROAD TRIP AND I AM VERY SCARED TO TAKE IT BACK ON THE ROAD AND DRIVE ANOTHER 1200 MILES. IT DEFINITELY FEELS DANGEROUS WITH THE CAR REVVING AT SUCH HIGH RPM'S AND IT BARELY MOVING WHEN I BRING IT TO A STOP. THIS OCCURED 3 TIMES NOW AND I AM AFRAID OF IT HAPPENING AGAIN AND HAVING BOUGHT A LEMON, POTENTIALLY. IT WAS PURCHASED @ WEBB HYUNDAI IN MERRILLVILLE, IN IN MARCH OF 2020 WITH 3939 MILES ON IT.
Mfg Campaign: 11372744
Recall Date: Nov 2, 2020
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury