Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) recalled certain 2019-2021 Tucson vehicles on September 4, 2020. On December 30, 2020, Hyundai expanded the recall population, and added certain 2016-2018 Tucson vehicles. The Anti-lock Brake Hydraulic Electronic Control Unit (HECU) could corrode internally and cause an electrical short, possibly resulting in an engine compartment fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 195
Recall Date: Sep 4, 2020
Consumer Complaints
431 ComplaintsHyundai Motor America
Defect Description:
STEERING
Potential Consequences:
The MDPS sensor is faulty and the electronic power steering shut down on my wife while she was driving on the highway.
Corrective Action:
The MDPS sensor is faulty and the electronic power steering shut down on my wife while she was driving on the highway.
Additional Notes:
The MDPS sensor is faulty and the electronic power steering shut down on my wife while she was driving on the highway.
Mfg Campaign: 11633900
Recall Date: Jan 3, 2025
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
I took my vehicle to my mechanic for inspection check up. My mechanic told me and supplied paperwork from their scans that the P0420 sensor in the cat converter was shot again (3x in 5 years) and needed to be replaced. The engine light had come on 3 weeks beforehand and I had it read and knew what it was. They sent me to Hyundai dealer as it was under warranty with documentation. I get to Hyundai dealer tell them it needs the sensor for inspection and an investigation for oil leaking from back of the engine. I also told them I was adding 2-3 quarts of oil between oil changes. They told me my mechanic over filled oil by .5 quarts and that's why the engine leaked. They investigated after I disputed by saying an oil change had been performed the day I brought it to them and found a bad head gasket, fuel pump seal, and oil pan seal. They charged my extended warranty for those repairs, shut off engine light for cat converter sensor without replacing it, and made me do an oil consumption test of 1000 miles. Car was still not inspected at this point. After 35 miles check engine light comes back on. Cat converter sensor P0420. I take it back in. They tell me they won't replace it until the oil consumption test is done because they need to know if oil is coming through the exhaust pipes (it was). I complete the test and go in. They tell me engine is burning .5 quarts of oil/1000 miles which is acceptable and as long as I complete oil changes every 5000 miles I will be fine. They then tell me if I want sensor replaced I'm 800 miles over warranty so I have to pay $2400 to replace. Called corporate they're only willing to cover half the repair as "good will" for the cat converter and was quoted $1300 by the dealer in question. Almost a month and still not fixed and still can't get car inspected because the check engine light is tripped by the P0420 sensor in the cat converter. It's the only vehicle my family has. I'm forced to pay to have transportation.
Corrective Action:
I took my vehicle to my mechanic for inspection check up. My mechanic told me and supplied paperwork from their scans that the P0420 sensor in the cat converter was shot again (3x in 5 years) and needed to be replaced. The engine light had come on 3 weeks beforehand and I had it read and knew what it was. They sent me to Hyundai dealer as it was under warranty with documentation. I get to Hyundai dealer tell them it needs the sensor for inspection and an investigation for oil leaking from back of the engine. I also told them I was adding 2-3 quarts of oil between oil changes. They told me my mechanic over filled oil by .5 quarts and that's why the engine leaked. They investigated after I disputed by saying an oil change had been performed the day I brought it to them and found a bad head gasket, fuel pump seal, and oil pan seal. They charged my extended warranty for those repairs, shut off engine light for cat converter sensor without replacing it, and made me do an oil consumption test of 1000 miles. Car was still not inspected at this point. After 35 miles check engine light comes back on. Cat converter sensor P0420. I take it back in. They tell me they won't replace it until the oil consumption test is done because they need to know if oil is coming through the exhaust pipes (it was). I complete the test and go in. They tell me engine is burning .5 quarts of oil/1000 miles which is acceptable and as long as I complete oil changes every 5000 miles I will be fine. They then tell me if I want sensor replaced I'm 800 miles over warranty so I have to pay $2400 to replace. Called corporate they're only willing to cover half the repair as "good will" for the cat converter and was quoted $1300 by the dealer in question. Almost a month and still not fixed and still can't get car inspected because the check engine light is tripped by the P0420 sensor in the cat converter. It's the only vehicle my family has. I'm forced to pay to have transportation.
Additional Notes:
I took my vehicle to my mechanic for inspection check up. My mechanic told me and supplied paperwork from their scans that the P0420 sensor in the cat converter was shot again (3x in 5 years) and needed to be replaced. The engine light had come on 3 weeks beforehand and I had it read and knew what it was. They sent me to Hyundai dealer as it was under warranty with documentation. I get to Hyundai dealer tell them it needs the sensor for inspection and an investigation for oil leaking from back of the engine. I also told them I was adding 2-3 quarts of oil between oil changes. They told me my mechanic over filled oil by .5 quarts and that's why the engine leaked. They investigated after I disputed by saying an oil change had been performed the day I brought it to them and found a bad head gasket, fuel pump seal, and oil pan seal. They charged my extended warranty for those repairs, shut off engine light for cat converter sensor without replacing it, and made me do an oil consumption test of 1000 miles. Car was still not inspected at this point. After 35 miles check engine light comes back on. Cat converter sensor P0420. I take it back in. They tell me they won't replace it until the oil consumption test is done because they need to know if oil is coming through the exhaust pipes (it was). I complete the test and go in. They tell me engine is burning .5 quarts of oil/1000 miles which is acceptable and as long as I complete oil changes every 5000 miles I will be fine. They then tell me if I want sensor replaced I'm 800 miles over warranty so I have to pay $2400 to replace. Called corporate they're only willing to cover half the repair as "good will" for the cat converter and was quoted $1300 by the dealer in question. Almost a month and still not fixed and still can't get car inspected because the check engine light is tripped by the P0420 sensor in the cat converter. It's the only vehicle my family has. I'm forced to pay to have transportation.
Mfg Campaign: 11633642
Recall Date: Jan 2, 2025
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
I took my vehicle to my mechanic for inspection check up. My mechanic told me and supplied paperwork from their scans that the P0420 sensor in the cat converter was shot again (3x in 5 years) and needed to be replaced. The engine light had come on 3 weeks beforehand and I had it read and knew what it was. They sent me to Hyundai dealer as it was under warranty with documentation. I get to Hyundai dealer tell them it needs the sensor for inspection and an investigation for oil leaking from back of the engine. I also told them I was adding 2-3 quarts of oil between oil changes. They told me my mechanic over filled oil by .5 quarts and that's why the engine leaked. They investigated after I disputed by saying an oil change had been performed the day I brought it to them and found a bad head gasket, fuel pump seal, and oil pan seal. They charged my extended warranty for those repairs, shut off engine light for cat converter sensor without replacing it, and made me do an oil consumption test of 1000 miles. Car was still not inspected at this point. After 35 miles check engine light comes back on. Cat converter sensor P0420. I take it back in. They tell me they won't replace it until the oil consumption test is done because they need to know if oil is coming through the exhaust pipes (it was). I complete the test and go in. They tell me engine is burning .5 quarts of oil/1000 miles which is acceptable and as long as I complete oil changes every 5000 miles I will be fine. They then tell me if I want sensor replaced I'm 800 miles over warranty so I have to pay $2400 to replace. Called corporate they're only willing to cover half the repair as "good will" for the cat converter and was quoted $1300 by the dealer in question. Almost a month and still not fixed and still can't get car inspected because the check engine light is tripped by the P0420 sensor in the cat converter. It's the only vehicle my family has. I'm forced to pay to have transportation.
Corrective Action:
I took my vehicle to my mechanic for inspection check up. My mechanic told me and supplied paperwork from their scans that the P0420 sensor in the cat converter was shot again (3x in 5 years) and needed to be replaced. The engine light had come on 3 weeks beforehand and I had it read and knew what it was. They sent me to Hyundai dealer as it was under warranty with documentation. I get to Hyundai dealer tell them it needs the sensor for inspection and an investigation for oil leaking from back of the engine. I also told them I was adding 2-3 quarts of oil between oil changes. They told me my mechanic over filled oil by .5 quarts and that's why the engine leaked. They investigated after I disputed by saying an oil change had been performed the day I brought it to them and found a bad head gasket, fuel pump seal, and oil pan seal. They charged my extended warranty for those repairs, shut off engine light for cat converter sensor without replacing it, and made me do an oil consumption test of 1000 miles. Car was still not inspected at this point. After 35 miles check engine light comes back on. Cat converter sensor P0420. I take it back in. They tell me they won't replace it until the oil consumption test is done because they need to know if oil is coming through the exhaust pipes (it was). I complete the test and go in. They tell me engine is burning .5 quarts of oil/1000 miles which is acceptable and as long as I complete oil changes every 5000 miles I will be fine. They then tell me if I want sensor replaced I'm 800 miles over warranty so I have to pay $2400 to replace. Called corporate they're only willing to cover half the repair as "good will" for the cat converter and was quoted $1300 by the dealer in question. Almost a month and still not fixed and still can't get car inspected because the check engine light is tripped by the P0420 sensor in the cat converter. It's the only vehicle my family has. I'm forced to pay to have transportation.
Additional Notes:
I took my vehicle to my mechanic for inspection check up. My mechanic told me and supplied paperwork from their scans that the P0420 sensor in the cat converter was shot again (3x in 5 years) and needed to be replaced. The engine light had come on 3 weeks beforehand and I had it read and knew what it was. They sent me to Hyundai dealer as it was under warranty with documentation. I get to Hyundai dealer tell them it needs the sensor for inspection and an investigation for oil leaking from back of the engine. I also told them I was adding 2-3 quarts of oil between oil changes. They told me my mechanic over filled oil by .5 quarts and that's why the engine leaked. They investigated after I disputed by saying an oil change had been performed the day I brought it to them and found a bad head gasket, fuel pump seal, and oil pan seal. They charged my extended warranty for those repairs, shut off engine light for cat converter sensor without replacing it, and made me do an oil consumption test of 1000 miles. Car was still not inspected at this point. After 35 miles check engine light comes back on. Cat converter sensor P0420. I take it back in. They tell me they won't replace it until the oil consumption test is done because they need to know if oil is coming through the exhaust pipes (it was). I complete the test and go in. They tell me engine is burning .5 quarts of oil/1000 miles which is acceptable and as long as I complete oil changes every 5000 miles I will be fine. They then tell me if I want sensor replaced I'm 800 miles over warranty so I have to pay $2400 to replace. Called corporate they're only willing to cover half the repair as "good will" for the cat converter and was quoted $1300 by the dealer in question. Almost a month and still not fixed and still can't get car inspected because the check engine light is tripped by the P0420 sensor in the cat converter. It's the only vehicle my family has. I'm forced to pay to have transportation.
Mfg Campaign: 11633642
Recall Date: Jan 2, 2025
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2019 Hyundai Tucson. The contact stated that while driving on the highway at 70 MPH when the vehicle acceleration speed was reduced to 40 MPH independently. The check engine warning light had illuminated. The vehicle was taken to a local dealer where it was diagnosed that the gasket fuel pump, camshaft, timing chain, timing chain sensor, and intake cam were faulty and would need to be replaced. The vehicle was repaired, however, the failure persisted. The manufacturer was not notified of the failure. The approximate failure mileage was 105,000
Corrective Action:
The contact owns a 2019 Hyundai Tucson. The contact stated that while driving on the highway at 70 MPH when the vehicle acceleration speed was reduced to 40 MPH independently. The check engine warning light had illuminated. The vehicle was taken to a local dealer where it was diagnosed that the gasket fuel pump, camshaft, timing chain, timing chain sensor, and intake cam were faulty and would need to be replaced. The vehicle was repaired, however, the failure persisted. The manufacturer was not notified of the failure. The approximate failure mileage was 105,000
Additional Notes:
The contact owns a 2019 Hyundai Tucson. The contact stated that while driving on the highway at 70 MPH when the vehicle acceleration speed was reduced to 40 MPH independently. The check engine warning light had illuminated. The vehicle was taken to a local dealer where it was diagnosed that the gasket fuel pump, camshaft, timing chain, timing chain sensor, and intake cam were faulty and would need to be replaced. The vehicle was repaired, however, the failure persisted. The manufacturer was not notified of the failure. The approximate failure mileage was 105,000
Mfg Campaign: 11632695
Recall Date: Dec 27, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
2019 Tuscon with 70k miles.Engine failure, had to have vehicle towed to dealership. I have been without a vehicle for over a month and other than the dealership leaving me a message saying that my engine is seized, I have been completely ignored.
Corrective Action:
2019 Tuscon with 70k miles.Engine failure, had to have vehicle towed to dealership. I have been without a vehicle for over a month and other than the dealership leaving me a message saying that my engine is seized, I have been completely ignored.
Additional Notes:
2019 Tuscon with 70k miles.Engine failure, had to have vehicle towed to dealership. I have been without a vehicle for over a month and other than the dealership leaving me a message saying that my engine is seized, I have been completely ignored.
Mfg Campaign: 11630029
Recall Date: Dec 11, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
While driving on the highway, the check engine line came on and my Tucson started loosing power. I quickly moved into the right lane and was able to exit the highway and pulled over. I had previous issues with the vehicle and was told it was the 1 & 2 ignition coils that were replaced. I assumed it was the same issue for the 3 & 4 ignition coils. They were also replaced but the issue was not resolved and the vehicle was towed to a mechanic shop who stated there was a piece missing off one of the pistons and he couldn't determine how that could have occurred. At this point, he said my engine would need to be replaced and apparently they are back-ordered for 6 months. My daughters vehicle - 2019 Kona, was purchased at the same time and she also lost power in her engine while driving on the freeway. Fortunately she pulled off onto the should in a very dangerous situation. Her engine had a hole and later found out the 2019 Kona had an engine recall. I have heard there are issues with the 2019 Tucson, but no recall has been issued.
Corrective Action:
While driving on the highway, the check engine line came on and my Tucson started loosing power. I quickly moved into the right lane and was able to exit the highway and pulled over. I had previous issues with the vehicle and was told it was the 1 & 2 ignition coils that were replaced. I assumed it was the same issue for the 3 & 4 ignition coils. They were also replaced but the issue was not resolved and the vehicle was towed to a mechanic shop who stated there was a piece missing off one of the pistons and he couldn't determine how that could have occurred. At this point, he said my engine would need to be replaced and apparently they are back-ordered for 6 months. My daughters vehicle - 2019 Kona, was purchased at the same time and she also lost power in her engine while driving on the freeway. Fortunately she pulled off onto the should in a very dangerous situation. Her engine had a hole and later found out the 2019 Kona had an engine recall. I have heard there are issues with the 2019 Tucson, but no recall has been issued.
Additional Notes:
While driving on the highway, the check engine line came on and my Tucson started loosing power. I quickly moved into the right lane and was able to exit the highway and pulled over. I had previous issues with the vehicle and was told it was the 1 & 2 ignition coils that were replaced. I assumed it was the same issue for the 3 & 4 ignition coils. They were also replaced but the issue was not resolved and the vehicle was towed to a mechanic shop who stated there was a piece missing off one of the pistons and he couldn't determine how that could have occurred. At this point, he said my engine would need to be replaced and apparently they are back-ordered for 6 months. My daughters vehicle - 2019 Kona, was purchased at the same time and she also lost power in her engine while driving on the freeway. Fortunately she pulled off onto the should in a very dangerous situation. Her engine had a hole and later found out the 2019 Kona had an engine recall. I have heard there are issues with the 2019 Tucson, but no recall has been issued.
Mfg Campaign: 11630140
Recall Date: Dec 11, 2024
Hyundai Motor America
Defect Description:
FORWARD COLLISION AVOIDANCE
Potential Consequences:
The contact owned a 2019 Hyundai Tucson. The contact stated while driving 45 MPH, the Forward Collision Avoidance warning light illuminated. The contact stated that the vehicle automatically brake, independently without the brake pedal being depressed. The vehicle was taken to an independent mechanic where several codes were illuminated and advised the contact to take vehicle to the local dealer. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 16,803.
Corrective Action:
The contact owned a 2019 Hyundai Tucson. The contact stated while driving 45 MPH, the Forward Collision Avoidance warning light illuminated. The contact stated that the vehicle automatically brake, independently without the brake pedal being depressed. The vehicle was taken to an independent mechanic where several codes were illuminated and advised the contact to take vehicle to the local dealer. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 16,803.
Additional Notes:
The contact owned a 2019 Hyundai Tucson. The contact stated while driving 45 MPH, the Forward Collision Avoidance warning light illuminated. The contact stated that the vehicle automatically brake, independently without the brake pedal being depressed. The vehicle was taken to an independent mechanic where several codes were illuminated and advised the contact to take vehicle to the local dealer. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 16,803.
Mfg Campaign: 11628339
Recall Date: Dec 2, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Knock sensor keeps throwing codes, the car will not accelerate over 20mph and under 2000 rpms
Corrective Action:
Knock sensor keeps throwing codes, the car will not accelerate over 20mph and under 2000 rpms
Additional Notes:
Knock sensor keeps throwing codes, the car will not accelerate over 20mph and under 2000 rpms
Mfg Campaign: 11628075
Recall Date: Nov 30, 2024
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
Knock sensor keeps throwing codes, the car will not accelerate over 20mph and under 2000 rpms
Corrective Action:
Knock sensor keeps throwing codes, the car will not accelerate over 20mph and under 2000 rpms
Additional Notes:
Knock sensor keeps throwing codes, the car will not accelerate over 20mph and under 2000 rpms
Mfg Campaign: 11628075
Recall Date: Nov 30, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
My car lost power and was shaking while driving, the dealership service department told me that that my car was producing a code for a misfire in my exhaust valve chamber #3 and I could replace this for $4400 but in a few months I would need a new engine so they recommended I replace the engine for $8000. I am 1000 miles over my warranty so Hyundai is refusing to pay for this. I currently finance my car and owe $22000 on it still and can not afford to fix my car out of pocket. My car has been at the service department since 9/6/2024, I’ve researched this problem with this make and model and thousands of Hyundai owners are being denied for new engines because the engine failure was not caused by the rod bearings, ultimately both of these concerns and problems are cause from oil consumption and these vehicles burning oil. After multiple exhausting attempts to clear this up with Hyundai USA corporate and my local dealership. I’m am now working on other options. Driving down a 70mph highway losing acceleration is dangerously unacceptable
Corrective Action:
My car lost power and was shaking while driving, the dealership service department told me that that my car was producing a code for a misfire in my exhaust valve chamber #3 and I could replace this for $4400 but in a few months I would need a new engine so they recommended I replace the engine for $8000. I am 1000 miles over my warranty so Hyundai is refusing to pay for this. I currently finance my car and owe $22000 on it still and can not afford to fix my car out of pocket. My car has been at the service department since 9/6/2024, I’ve researched this problem with this make and model and thousands of Hyundai owners are being denied for new engines because the engine failure was not caused by the rod bearings, ultimately both of these concerns and problems are cause from oil consumption and these vehicles burning oil. After multiple exhausting attempts to clear this up with Hyundai USA corporate and my local dealership. I’m am now working on other options. Driving down a 70mph highway losing acceleration is dangerously unacceptable
Additional Notes:
My car lost power and was shaking while driving, the dealership service department told me that that my car was producing a code for a misfire in my exhaust valve chamber #3 and I could replace this for $4400 but in a few months I would need a new engine so they recommended I replace the engine for $8000. I am 1000 miles over my warranty so Hyundai is refusing to pay for this. I currently finance my car and owe $22000 on it still and can not afford to fix my car out of pocket. My car has been at the service department since 9/6/2024, I’ve researched this problem with this make and model and thousands of Hyundai owners are being denied for new engines because the engine failure was not caused by the rod bearings, ultimately both of these concerns and problems are cause from oil consumption and these vehicles burning oil. After multiple exhausting attempts to clear this up with Hyundai USA corporate and my local dealership. I’m am now working on other options. Driving down a 70mph highway losing acceleration is dangerously unacceptable
Mfg Campaign: 11619233
Recall Date: Oct 10, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Engine stalled while on the road with no warning lights. Seized and doesn’t start. Hyundai said that that it was engine neglect because of sludge yet we consistently got the oil change.
Corrective Action:
Engine stalled while on the road with no warning lights. Seized and doesn’t start. Hyundai said that that it was engine neglect because of sludge yet we consistently got the oil change.
Additional Notes:
Engine stalled while on the road with no warning lights. Seized and doesn’t start. Hyundai said that that it was engine neglect because of sludge yet we consistently got the oil change.
Mfg Campaign: 11616975
Recall Date: Sep 28, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
I have had to replace the exhaust manifold and catalytic converter twice since owning my car. I have owned my car since 2020 and bought it at 23,000 miles. The car now has 100,000 miles - all highway. The code P0240 has displayed again and the dealership said I need to replace the catalytic converter and manifold for a third time. The car burns synthetic oil very quickly as well. Dealership has found no leaks of oil. I have to change oil every month because of how quickly the oil burns. I have conducted my own research and have found several other owners of 2019 Hyundai Tucson are having similar issues. I encourage Hyundai and its partners to initiate an investigation. This could cause detrimental damage to the engine. Something is wrong!
Corrective Action:
I have had to replace the exhaust manifold and catalytic converter twice since owning my car. I have owned my car since 2020 and bought it at 23,000 miles. The car now has 100,000 miles - all highway. The code P0240 has displayed again and the dealership said I need to replace the catalytic converter and manifold for a third time. The car burns synthetic oil very quickly as well. Dealership has found no leaks of oil. I have to change oil every month because of how quickly the oil burns. I have conducted my own research and have found several other owners of 2019 Hyundai Tucson are having similar issues. I encourage Hyundai and its partners to initiate an investigation. This could cause detrimental damage to the engine. Something is wrong!
Additional Notes:
I have had to replace the exhaust manifold and catalytic converter twice since owning my car. I have owned my car since 2020 and bought it at 23,000 miles. The car now has 100,000 miles - all highway. The code P0240 has displayed again and the dealership said I need to replace the catalytic converter and manifold for a third time. The car burns synthetic oil very quickly as well. Dealership has found no leaks of oil. I have to change oil every month because of how quickly the oil burns. I have conducted my own research and have found several other owners of 2019 Hyundai Tucson are having similar issues. I encourage Hyundai and its partners to initiate an investigation. This could cause detrimental damage to the engine. Something is wrong!
Mfg Campaign: 11616569
Recall Date: Sep 26, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
- replaced catalytic convertor twice - Check engine light on , needs another catalytic convertor - Exhaust fumes are coming back into my car through the AC vents , I’ve had to pull over due to being nauseas and extremely dizzy. - The dealership will not answer my phone calls , but will answer another phone because I have called from another phone and they picked up immediately - Was told from a service advisor that they would not help me “ unless the car blew up “ - My car did recently ,8/8/24, shake aggressively, the check engine light flicked rapidly and a strong puff of fumes came through my car - They will not help me because they stated that my rod bearings are not rotted therefore I do not qualify for assistance and everything would come out of pocket , the engine replacement , the catalytic convertor due to me being a few thousand miles outside of my 100,000 warranty. - I have the invoice stating oil is leaking profusely out of my engine - I was told within the last 2 weeks that if my car was to actually seize , Hyundai is not responsible bc when they kept telling me to bring my car in , they kept diagnosing it so they quoted me at about $5k to fix everything.
Corrective Action:
- replaced catalytic convertor twice - Check engine light on , needs another catalytic convertor - Exhaust fumes are coming back into my car through the AC vents , I’ve had to pull over due to being nauseas and extremely dizzy. - The dealership will not answer my phone calls , but will answer another phone because I have called from another phone and they picked up immediately - Was told from a service advisor that they would not help me “ unless the car blew up “ - My car did recently ,8/8/24, shake aggressively, the check engine light flicked rapidly and a strong puff of fumes came through my car - They will not help me because they stated that my rod bearings are not rotted therefore I do not qualify for assistance and everything would come out of pocket , the engine replacement , the catalytic convertor due to me being a few thousand miles outside of my 100,000 warranty. - I have the invoice stating oil is leaking profusely out of my engine - I was told within the last 2 weeks that if my car was to actually seize , Hyundai is not responsible bc when they kept telling me to bring my car in , they kept diagnosing it so they quoted me at about $5k to fix everything.
Additional Notes:
- replaced catalytic convertor twice - Check engine light on , needs another catalytic convertor - Exhaust fumes are coming back into my car through the AC vents , I’ve had to pull over due to being nauseas and extremely dizzy. - The dealership will not answer my phone calls , but will answer another phone because I have called from another phone and they picked up immediately - Was told from a service advisor that they would not help me “ unless the car blew up “ - My car did recently ,8/8/24, shake aggressively, the check engine light flicked rapidly and a strong puff of fumes came through my car - They will not help me because they stated that my rod bearings are not rotted therefore I do not qualify for assistance and everything would come out of pocket , the engine replacement , the catalytic convertor due to me being a few thousand miles outside of my 100,000 warranty. - I have the invoice stating oil is leaking profusely out of my engine - I was told within the last 2 weeks that if my car was to actually seize , Hyundai is not responsible bc when they kept telling me to bring my car in , they kept diagnosing it so they quoted me at about $5k to fix everything.
Mfg Campaign: 11616535
Recall Date: Sep 25, 2024
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
- replaced catalytic convertor twice - Check engine light on , needs another catalytic convertor - Exhaust fumes are coming back into my car through the AC vents , I’ve had to pull over due to being nauseas and extremely dizzy. - The dealership will not answer my phone calls , but will answer another phone because I have called from another phone and they picked up immediately - Was told from a service advisor that they would not help me “ unless the car blew up “ - My car did recently ,8/8/24, shake aggressively, the check engine light flicked rapidly and a strong puff of fumes came through my car - They will not help me because they stated that my rod bearings are not rotted therefore I do not qualify for assistance and everything would come out of pocket , the engine replacement , the catalytic convertor due to me being a few thousand miles outside of my 100,000 warranty. - I have the invoice stating oil is leaking profusely out of my engine - I was told within the last 2 weeks that if my car was to actually seize , Hyundai is not responsible bc when they kept telling me to bring my car in , they kept diagnosing it so they quoted me at about $5k to fix everything.
Corrective Action:
- replaced catalytic convertor twice - Check engine light on , needs another catalytic convertor - Exhaust fumes are coming back into my car through the AC vents , I’ve had to pull over due to being nauseas and extremely dizzy. - The dealership will not answer my phone calls , but will answer another phone because I have called from another phone and they picked up immediately - Was told from a service advisor that they would not help me “ unless the car blew up “ - My car did recently ,8/8/24, shake aggressively, the check engine light flicked rapidly and a strong puff of fumes came through my car - They will not help me because they stated that my rod bearings are not rotted therefore I do not qualify for assistance and everything would come out of pocket , the engine replacement , the catalytic convertor due to me being a few thousand miles outside of my 100,000 warranty. - I have the invoice stating oil is leaking profusely out of my engine - I was told within the last 2 weeks that if my car was to actually seize , Hyundai is not responsible bc when they kept telling me to bring my car in , they kept diagnosing it so they quoted me at about $5k to fix everything.
Additional Notes:
- replaced catalytic convertor twice - Check engine light on , needs another catalytic convertor - Exhaust fumes are coming back into my car through the AC vents , I’ve had to pull over due to being nauseas and extremely dizzy. - The dealership will not answer my phone calls , but will answer another phone because I have called from another phone and they picked up immediately - Was told from a service advisor that they would not help me “ unless the car blew up “ - My car did recently ,8/8/24, shake aggressively, the check engine light flicked rapidly and a strong puff of fumes came through my car - They will not help me because they stated that my rod bearings are not rotted therefore I do not qualify for assistance and everything would come out of pocket , the engine replacement , the catalytic convertor due to me being a few thousand miles outside of my 100,000 warranty. - I have the invoice stating oil is leaking profusely out of my engine - I was told within the last 2 weeks that if my car was to actually seize , Hyundai is not responsible bc when they kept telling me to bring my car in , they kept diagnosing it so they quoted me at about $5k to fix everything.
Mfg Campaign: 11616535
Recall Date: Sep 25, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2019 Hyundai Tucson. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated, and the vehicle lost motive power. The vehicle was towed to the dealer where the vehicle was diagnosed with catalytic converter failure and sludge in the engine oil. The contact was informed that the engine needed to be replaced. The catalytic converter was replaced. The vehicle was not repaired. The vehicle was towed to the residence. The contact stated that the vehicle was at the dealer for 55 days. The manufacturer was made aware of the failure and a case was filed. The contact was informed that the engine was not covered under warranty. The contact was informed that because the history of the oil changes was consistent with Hyundai, the engine was not covered under warranty. The failure mileage was approximately 70,000.
Corrective Action:
The contact owns a 2019 Hyundai Tucson. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated, and the vehicle lost motive power. The vehicle was towed to the dealer where the vehicle was diagnosed with catalytic converter failure and sludge in the engine oil. The contact was informed that the engine needed to be replaced. The catalytic converter was replaced. The vehicle was not repaired. The vehicle was towed to the residence. The contact stated that the vehicle was at the dealer for 55 days. The manufacturer was made aware of the failure and a case was filed. The contact was informed that the engine was not covered under warranty. The contact was informed that because the history of the oil changes was consistent with Hyundai, the engine was not covered under warranty. The failure mileage was approximately 70,000.
Additional Notes:
The contact owns a 2019 Hyundai Tucson. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated, and the vehicle lost motive power. The vehicle was towed to the dealer where the vehicle was diagnosed with catalytic converter failure and sludge in the engine oil. The contact was informed that the engine needed to be replaced. The catalytic converter was replaced. The vehicle was not repaired. The vehicle was towed to the residence. The contact stated that the vehicle was at the dealer for 55 days. The manufacturer was made aware of the failure and a case was filed. The contact was informed that the engine was not covered under warranty. The contact was informed that because the history of the oil changes was consistent with Hyundai, the engine was not covered under warranty. The failure mileage was approximately 70,000.
Mfg Campaign: 11614826
Recall Date: Sep 16, 2024
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I am writing to formally lodge a complaint regarding the recent theft of my 2019 Hyundai Tucson, which I believe was exacerbated by a software update provided by Hyundai. Several months ago, I had my vehicle updated with a software patch at a Hyundai dealership, specifically intended to address vulnerabilities related to vehicle theft. However, despite the update, my vehicle was stolen on August 8, 2024, and later totaled in a crash. I have been informed by police and insurance company officials that thieves are now exploiting a method involving breaking a window and popping the ignition, as demonstrated in online videos. This method remains effective despite the software update. Adding to my frustration, Hyundai placed a sticker on my driver’s window to indicate the software update. This inadvertently advertised to thieves that my vehicle was among those with the known vulnerability, potentially making it a target.
Corrective Action:
I am writing to formally lodge a complaint regarding the recent theft of my 2019 Hyundai Tucson, which I believe was exacerbated by a software update provided by Hyundai. Several months ago, I had my vehicle updated with a software patch at a Hyundai dealership, specifically intended to address vulnerabilities related to vehicle theft. However, despite the update, my vehicle was stolen on August 8, 2024, and later totaled in a crash. I have been informed by police and insurance company officials that thieves are now exploiting a method involving breaking a window and popping the ignition, as demonstrated in online videos. This method remains effective despite the software update. Adding to my frustration, Hyundai placed a sticker on my driver’s window to indicate the software update. This inadvertently advertised to thieves that my vehicle was among those with the known vulnerability, potentially making it a target.
Additional Notes:
I am writing to formally lodge a complaint regarding the recent theft of my 2019 Hyundai Tucson, which I believe was exacerbated by a software update provided by Hyundai. Several months ago, I had my vehicle updated with a software patch at a Hyundai dealership, specifically intended to address vulnerabilities related to vehicle theft. However, despite the update, my vehicle was stolen on August 8, 2024, and later totaled in a crash. I have been informed by police and insurance company officials that thieves are now exploiting a method involving breaking a window and popping the ignition, as demonstrated in online videos. This method remains effective despite the software update. Adding to my frustration, Hyundai placed a sticker on my driver’s window to indicate the software update. This inadvertently advertised to thieves that my vehicle was among those with the known vulnerability, potentially making it a target.
Mfg Campaign: 11614909
Recall Date: Sep 16, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
formance exhaust. I bought catalytic conVerter that they told me to buy for 600+ dollars and took it to child's shop they told me that the catalytic converter isnt clogged nor is it affecting my car and provided me with these codes about the camshaft and crankshaft (P0017,P000B, P000A) which they stated hyundai should have fixed under the engine warranty because it was a recall on these engines on this year car. They stated that even if fixed the converter my car would still perform the same and 3 other mechanics have said the same and stated hyundai would have to fix it. After oil changes the oil consumption in my car is constantly getting oil before its even due for another oil change. I have already paid so much just by having people look at it, buying oil, parts, and etc. i am furious to know that i was sold a car that was recalled with engine problems and been having problems since i got it. I have 2 kids i have to get to and from school and this my only transportation. My car has been misfiring and not going over 40 miles. This is my only vehicle and hyundai has put me in a messed up situation. The recalled was may 2022 and hyundai sold me this car june 9 2022. I contacted the june 15, 2022 about the engine light they kept turning off. Car is stalling, making noise, not holding oil. Have to top oil weeks after getting oil changed
Corrective Action:
formance exhaust. I bought catalytic conVerter that they told me to buy for 600+ dollars and took it to child's shop they told me that the catalytic converter isnt clogged nor is it affecting my car and provided me with these codes about the camshaft and crankshaft (P0017,P000B, P000A) which they stated hyundai should have fixed under the engine warranty because it was a recall on these engines on this year car. They stated that even if fixed the converter my car would still perform the same and 3 other mechanics have said the same and stated hyundai would have to fix it. After oil changes the oil consumption in my car is constantly getting oil before its even due for another oil change. I have already paid so much just by having people look at it, buying oil, parts, and etc. i am furious to know that i was sold a car that was recalled with engine problems and been having problems since i got it. I have 2 kids i have to get to and from school and this my only transportation. My car has been misfiring and not going over 40 miles. This is my only vehicle and hyundai has put me in a messed up situation. The recalled was may 2022 and hyundai sold me this car june 9 2022. I contacted the june 15, 2022 about the engine light they kept turning off. Car is stalling, making noise, not holding oil. Have to top oil weeks after getting oil changed
Additional Notes:
formance exhaust. I bought catalytic conVerter that they told me to buy for 600+ dollars and took it to child's shop they told me that the catalytic converter isnt clogged nor is it affecting my car and provided me with these codes about the camshaft and crankshaft (P0017,P000B, P000A) which they stated hyundai should have fixed under the engine warranty because it was a recall on these engines on this year car. They stated that even if fixed the converter my car would still perform the same and 3 other mechanics have said the same and stated hyundai would have to fix it. After oil changes the oil consumption in my car is constantly getting oil before its even due for another oil change. I have already paid so much just by having people look at it, buying oil, parts, and etc. i am furious to know that i was sold a car that was recalled with engine problems and been having problems since i got it. I have 2 kids i have to get to and from school and this my only transportation. My car has been misfiring and not going over 40 miles. This is my only vehicle and hyundai has put me in a messed up situation. The recalled was may 2022 and hyundai sold me this car june 9 2022. I contacted the june 15, 2022 about the engine light they kept turning off. Car is stalling, making noise, not holding oil. Have to top oil weeks after getting oil changed
Mfg Campaign: 11612666
Recall Date: Sep 4, 2024
Hyundai Motor America
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
formance exhaust. I bought catalytic conVerter that they told me to buy for 600+ dollars and took it to child's shop they told me that the catalytic converter isnt clogged nor is it affecting my car and provided me with these codes about the camshaft and crankshaft (P0017,P000B, P000A) which they stated hyundai should have fixed under the engine warranty because it was a recall on these engines on this year car. They stated that even if fixed the converter my car would still perform the same and 3 other mechanics have said the same and stated hyundai would have to fix it. After oil changes the oil consumption in my car is constantly getting oil before its even due for another oil change. I have already paid so much just by having people look at it, buying oil, parts, and etc. i am furious to know that i was sold a car that was recalled with engine problems and been having problems since i got it. I have 2 kids i have to get to and from school and this my only transportation. My car has been misfiring and not going over 40 miles. This is my only vehicle and hyundai has put me in a messed up situation. The recalled was may 2022 and hyundai sold me this car june 9 2022. I contacted the june 15, 2022 about the engine light they kept turning off. Car is stalling, making noise, not holding oil. Have to top oil weeks after getting oil changed
Corrective Action:
formance exhaust. I bought catalytic conVerter that they told me to buy for 600+ dollars and took it to child's shop they told me that the catalytic converter isnt clogged nor is it affecting my car and provided me with these codes about the camshaft and crankshaft (P0017,P000B, P000A) which they stated hyundai should have fixed under the engine warranty because it was a recall on these engines on this year car. They stated that even if fixed the converter my car would still perform the same and 3 other mechanics have said the same and stated hyundai would have to fix it. After oil changes the oil consumption in my car is constantly getting oil before its even due for another oil change. I have already paid so much just by having people look at it, buying oil, parts, and etc. i am furious to know that i was sold a car that was recalled with engine problems and been having problems since i got it. I have 2 kids i have to get to and from school and this my only transportation. My car has been misfiring and not going over 40 miles. This is my only vehicle and hyundai has put me in a messed up situation. The recalled was may 2022 and hyundai sold me this car june 9 2022. I contacted the june 15, 2022 about the engine light they kept turning off. Car is stalling, making noise, not holding oil. Have to top oil weeks after getting oil changed
Additional Notes:
formance exhaust. I bought catalytic conVerter that they told me to buy for 600+ dollars and took it to child's shop they told me that the catalytic converter isnt clogged nor is it affecting my car and provided me with these codes about the camshaft and crankshaft (P0017,P000B, P000A) which they stated hyundai should have fixed under the engine warranty because it was a recall on these engines on this year car. They stated that even if fixed the converter my car would still perform the same and 3 other mechanics have said the same and stated hyundai would have to fix it. After oil changes the oil consumption in my car is constantly getting oil before its even due for another oil change. I have already paid so much just by having people look at it, buying oil, parts, and etc. i am furious to know that i was sold a car that was recalled with engine problems and been having problems since i got it. I have 2 kids i have to get to and from school and this my only transportation. My car has been misfiring and not going over 40 miles. This is my only vehicle and hyundai has put me in a messed up situation. The recalled was may 2022 and hyundai sold me this car june 9 2022. I contacted the june 15, 2022 about the engine light they kept turning off. Car is stalling, making noise, not holding oil. Have to top oil weeks after getting oil changed
Mfg Campaign: 11612666
Recall Date: Sep 4, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The check engine light came on and then started flashing. It was 3 quarts low on oil and there were still 1,000 miles left before the next oil change. The oil has been changed regularly since we purchased the Tucson in December 2023. A mechanic looked at the vehicle today and said metal shavings were in the oil and the engine needed replacing. The 2019 Hyundai Tucson got good reviews and was considered a safe vehicle for teen drivers, but now I'm wishing we purchased something else for our kids to drive.
Corrective Action:
The check engine light came on and then started flashing. It was 3 quarts low on oil and there were still 1,000 miles left before the next oil change. The oil has been changed regularly since we purchased the Tucson in December 2023. A mechanic looked at the vehicle today and said metal shavings were in the oil and the engine needed replacing. The 2019 Hyundai Tucson got good reviews and was considered a safe vehicle for teen drivers, but now I'm wishing we purchased something else for our kids to drive.
Additional Notes:
The check engine light came on and then started flashing. It was 3 quarts low on oil and there were still 1,000 miles left before the next oil change. The oil has been changed regularly since we purchased the Tucson in December 2023. A mechanic looked at the vehicle today and said metal shavings were in the oil and the engine needed replacing. The 2019 Hyundai Tucson got good reviews and was considered a safe vehicle for teen drivers, but now I'm wishing we purchased something else for our kids to drive.
Mfg Campaign: 11609535
Recall Date: Aug 19, 2024
Hyundai Motor America
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2019 Hyundai Tucson. The contact stated that while driving approximately 10 MPH and making a left turn a second vehicle crashed into the front driver's side of the vehicle. During the crash the vehicle sustained severe front end damaged but the air bags did not deploy. The contact sustained a concussion that later required medical attention. The vehicle was destroyed and towed away. A police report was taken at the scene. The cause of the failure was not determined. The local dealer was contact regarding the failure. The manufacturer was not yet contacted. The failure mileage was 39,000.
Corrective Action:
The contact owns a 2019 Hyundai Tucson. The contact stated that while driving approximately 10 MPH and making a left turn a second vehicle crashed into the front driver's side of the vehicle. During the crash the vehicle sustained severe front end damaged but the air bags did not deploy. The contact sustained a concussion that later required medical attention. The vehicle was destroyed and towed away. A police report was taken at the scene. The cause of the failure was not determined. The local dealer was contact regarding the failure. The manufacturer was not yet contacted. The failure mileage was 39,000.
Additional Notes:
The contact owns a 2019 Hyundai Tucson. The contact stated that while driving approximately 10 MPH and making a left turn a second vehicle crashed into the front driver's side of the vehicle. During the crash the vehicle sustained severe front end damaged but the air bags did not deploy. The contact sustained a concussion that later required medical attention. The vehicle was destroyed and towed away. A police report was taken at the scene. The cause of the failure was not determined. The local dealer was contact regarding the failure. The manufacturer was not yet contacted. The failure mileage was 39,000.
Mfg Campaign: 11607901
Recall Date: Aug 12, 2024
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Edzant Price LLC
Valencia, CA • 36 yrs
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