Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) recalled certain 2019-2021 Tucson vehicles on September 4, 2020. On December 30, 2020, Hyundai expanded the recall population, and added certain 2016-2018 Tucson vehicles. The Anti-lock Brake Hydraulic Electronic Control Unit (HECU) could corrode internally and cause an electrical short, possibly resulting in an engine compartment fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 195
Recall Date: Sep 4, 2020
Consumer Complaints
159 ComplaintsHyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
2020 Hyundai Tuscon May I have had numerous incidents where my stereo navigation screen goes black, and then instantly comes back. This happens frequently; whether or not my phone is plugged in. I have stopped plugging my phone into the car. May 1, 2024 As I was backing into my garage this afternoon I started the turn to get into my driveway. I turned the steering wheel tight and it seemed to lock up just like the car had turned itself off. My vehicles main screen went blank along with the stereo navigation. May 16 2024 As I backed into my driveway and straightened my steering wheel position to get into the garage the vehicle screen went black along with the navigation stereo screen I felt the steering wheel tug a little bit along with a knocking noise All lighting quickly came back and then the same exact thing happened again. I then finished backing in and turned the car off. May 18 My husband and I went to the market 1 mile away and as he was backing into the driveway at home the steering wheel locked up then the stereo navigation screen went black and we heard bumping sounds same as before. This happened numerous times in a row going in reverse and forward and we were able to get two videos. After we got the car parked in the garage we tried to open the back hatch to get the groceries out and we were unable to do so manually or with the key fob. At that time, we then noticed that the entire electrical system was down. I then sat in the front seat, tried to turn the car on and it was completely unresponsive. A few seconds later, we were able to open the back hatch along with turning the car on. At this point, we decided to have the car towed in as opposed to driving it in to have it looked at. We have videos of the issue as it happens. But cannot upload to your site
Corrective Action:
2020 Hyundai Tuscon May I have had numerous incidents where my stereo navigation screen goes black, and then instantly comes back. This happens frequently; whether or not my phone is plugged in. I have stopped plugging my phone into the car. May 1, 2024 As I was backing into my garage this afternoon I started the turn to get into my driveway. I turned the steering wheel tight and it seemed to lock up just like the car had turned itself off. My vehicles main screen went blank along with the stereo navigation. May 16 2024 As I backed into my driveway and straightened my steering wheel position to get into the garage the vehicle screen went black along with the navigation stereo screen I felt the steering wheel tug a little bit along with a knocking noise All lighting quickly came back and then the same exact thing happened again. I then finished backing in and turned the car off. May 18 My husband and I went to the market 1 mile away and as he was backing into the driveway at home the steering wheel locked up then the stereo navigation screen went black and we heard bumping sounds same as before. This happened numerous times in a row going in reverse and forward and we were able to get two videos. After we got the car parked in the garage we tried to open the back hatch to get the groceries out and we were unable to do so manually or with the key fob. At that time, we then noticed that the entire electrical system was down. I then sat in the front seat, tried to turn the car on and it was completely unresponsive. A few seconds later, we were able to open the back hatch along with turning the car on. At this point, we decided to have the car towed in as opposed to driving it in to have it looked at. We have videos of the issue as it happens. But cannot upload to your site
Additional Notes:
2020 Hyundai Tuscon May I have had numerous incidents where my stereo navigation screen goes black, and then instantly comes back. This happens frequently; whether or not my phone is plugged in. I have stopped plugging my phone into the car. May 1, 2024 As I was backing into my garage this afternoon I started the turn to get into my driveway. I turned the steering wheel tight and it seemed to lock up just like the car had turned itself off. My vehicles main screen went blank along with the stereo navigation. May 16 2024 As I backed into my driveway and straightened my steering wheel position to get into the garage the vehicle screen went black along with the navigation stereo screen I felt the steering wheel tug a little bit along with a knocking noise All lighting quickly came back and then the same exact thing happened again. I then finished backing in and turned the car off. May 18 My husband and I went to the market 1 mile away and as he was backing into the driveway at home the steering wheel locked up then the stereo navigation screen went black and we heard bumping sounds same as before. This happened numerous times in a row going in reverse and forward and we were able to get two videos. After we got the car parked in the garage we tried to open the back hatch to get the groceries out and we were unable to do so manually or with the key fob. At that time, we then noticed that the entire electrical system was down. I then sat in the front seat, tried to turn the car on and it was completely unresponsive. A few seconds later, we were able to open the back hatch along with turning the car on. At this point, we decided to have the car towed in as opposed to driving it in to have it looked at. We have videos of the issue as it happens. But cannot upload to your site
Mfg Campaign: 11589745
Recall Date: May 20, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2020 Hyundai Tucson. The contact stated that while driving at an undisclosed speed, the vehicle independently decelerated. In addition, the check engine warning light was illuminated. The vehicle was towed to the dealer where it was diagnosed with a knock sensor failure. The contact was informed that the knock sensor needed to be replaced. The vehicle was repaired. The failure reoccurred. The vehicle was towed to the dealer where it was diagnosed with a failed engine and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 101,196.
Corrective Action:
The contact owns a 2020 Hyundai Tucson. The contact stated that while driving at an undisclosed speed, the vehicle independently decelerated. In addition, the check engine warning light was illuminated. The vehicle was towed to the dealer where it was diagnosed with a knock sensor failure. The contact was informed that the knock sensor needed to be replaced. The vehicle was repaired. The failure reoccurred. The vehicle was towed to the dealer where it was diagnosed with a failed engine and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 101,196.
Additional Notes:
The contact owns a 2020 Hyundai Tucson. The contact stated that while driving at an undisclosed speed, the vehicle independently decelerated. In addition, the check engine warning light was illuminated. The vehicle was towed to the dealer where it was diagnosed with a knock sensor failure. The contact was informed that the knock sensor needed to be replaced. The vehicle was repaired. The failure reoccurred. The vehicle was towed to the dealer where it was diagnosed with a failed engine and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 101,196.
Mfg Campaign: 11589061
Recall Date: May 16, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
I was driving home last week when I came across a large crash on the highway. Traffic was backed up for a mile. I decided to turn around through one of those crossovers and head a different way home. I accelerated to catch up to the oncoming traffic when my car suddenly sounded more loud like it was struggling to accelerate. I got onto the off ramp and my car slowed from 70mph to 40mph and would not go any faster. It began lurching and I decided to try to get off the highway and get as close to home as I could as it was 9pm. My car slowed to a stop and the oil light and engine light and battery light came on. A few moments later the whole dashboard lit up and the car died. I popped the hood and to my horror there was literally no oil in my car. My oil light never came on and my oil change service notice never came on at any point. I took it to a dealership where they told me my engine has blown and needs replacing. This engine experienced the same issues as listed in the lawsuit earlier this year, only my 2.4L was not included as an affected model. This car only has 88,000 miles on it and has had at least 9-12 oil changes. My car was working normally until it shut down, no warning, no lights, and no other issues this entire time I’ve had it. I was broken down on a country road in the middle of the night with no phone service. Hyundai claims my car was not one of the engines affected by the recall or lawsuit, yet my car did exactly what others stated happened to theirs.
Corrective Action:
I was driving home last week when I came across a large crash on the highway. Traffic was backed up for a mile. I decided to turn around through one of those crossovers and head a different way home. I accelerated to catch up to the oncoming traffic when my car suddenly sounded more loud like it was struggling to accelerate. I got onto the off ramp and my car slowed from 70mph to 40mph and would not go any faster. It began lurching and I decided to try to get off the highway and get as close to home as I could as it was 9pm. My car slowed to a stop and the oil light and engine light and battery light came on. A few moments later the whole dashboard lit up and the car died. I popped the hood and to my horror there was literally no oil in my car. My oil light never came on and my oil change service notice never came on at any point. I took it to a dealership where they told me my engine has blown and needs replacing. This engine experienced the same issues as listed in the lawsuit earlier this year, only my 2.4L was not included as an affected model. This car only has 88,000 miles on it and has had at least 9-12 oil changes. My car was working normally until it shut down, no warning, no lights, and no other issues this entire time I’ve had it. I was broken down on a country road in the middle of the night with no phone service. Hyundai claims my car was not one of the engines affected by the recall or lawsuit, yet my car did exactly what others stated happened to theirs.
Additional Notes:
I was driving home last week when I came across a large crash on the highway. Traffic was backed up for a mile. I decided to turn around through one of those crossovers and head a different way home. I accelerated to catch up to the oncoming traffic when my car suddenly sounded more loud like it was struggling to accelerate. I got onto the off ramp and my car slowed from 70mph to 40mph and would not go any faster. It began lurching and I decided to try to get off the highway and get as close to home as I could as it was 9pm. My car slowed to a stop and the oil light and engine light and battery light came on. A few moments later the whole dashboard lit up and the car died. I popped the hood and to my horror there was literally no oil in my car. My oil light never came on and my oil change service notice never came on at any point. I took it to a dealership where they told me my engine has blown and needs replacing. This engine experienced the same issues as listed in the lawsuit earlier this year, only my 2.4L was not included as an affected model. This car only has 88,000 miles on it and has had at least 9-12 oil changes. My car was working normally until it shut down, no warning, no lights, and no other issues this entire time I’ve had it. I was broken down on a country road in the middle of the night with no phone service. Hyundai claims my car was not one of the engines affected by the recall or lawsuit, yet my car did exactly what others stated happened to theirs.
Mfg Campaign: 11588284
Recall Date: May 11, 2024
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
In May of 2023, my house burnt down. We were in it at the time when the smoke detector went off. When I opened the door from to kitchen to the garage, I saw flames shooting up at the front of my car. The fire was so intense at that moment, I knew all we could do was flee the house. I grabbed my wife and we ran out the front door. You do not have a recall listed for my vehicle, but Hyundai lists two. The first one listed can potentially cause a fire. Both recall maintenance was performed on my car. I sincerely believe that the car was the cause of the fire. Since it had been sitting in my garage for approximately four hours, the engine wasn't hot. I had it regularly serviced at the local Hyundai dealership. There were multiple fire investigators, including one from Hyundai. Here is the recall information. Recall 195Recall2016-2021 TUCSON (TL) ABS FUSE KIT INSTALLATION AND SOFTWARE UPDATEDec 21, 2020 Service Campaign 966ServiceCAMP 966 - ENGINE MONITORING LOGIC - VARIOUS MODELSMay 23, 2022
Corrective Action:
In May of 2023, my house burnt down. We were in it at the time when the smoke detector went off. When I opened the door from to kitchen to the garage, I saw flames shooting up at the front of my car. The fire was so intense at that moment, I knew all we could do was flee the house. I grabbed my wife and we ran out the front door. You do not have a recall listed for my vehicle, but Hyundai lists two. The first one listed can potentially cause a fire. Both recall maintenance was performed on my car. I sincerely believe that the car was the cause of the fire. Since it had been sitting in my garage for approximately four hours, the engine wasn't hot. I had it regularly serviced at the local Hyundai dealership. There were multiple fire investigators, including one from Hyundai. Here is the recall information. Recall 195Recall2016-2021 TUCSON (TL) ABS FUSE KIT INSTALLATION AND SOFTWARE UPDATEDec 21, 2020 Service Campaign 966ServiceCAMP 966 - ENGINE MONITORING LOGIC - VARIOUS MODELSMay 23, 2022
Additional Notes:
In May of 2023, my house burnt down. We were in it at the time when the smoke detector went off. When I opened the door from to kitchen to the garage, I saw flames shooting up at the front of my car. The fire was so intense at that moment, I knew all we could do was flee the house. I grabbed my wife and we ran out the front door. You do not have a recall listed for my vehicle, but Hyundai lists two. The first one listed can potentially cause a fire. Both recall maintenance was performed on my car. I sincerely believe that the car was the cause of the fire. Since it had been sitting in my garage for approximately four hours, the engine wasn't hot. I had it regularly serviced at the local Hyundai dealership. There were multiple fire investigators, including one from Hyundai. Here is the recall information. Recall 195Recall2016-2021 TUCSON (TL) ABS FUSE KIT INSTALLATION AND SOFTWARE UPDATEDec 21, 2020 Service Campaign 966ServiceCAMP 966 - ENGINE MONITORING LOGIC - VARIOUS MODELSMay 23, 2022
Mfg Campaign: 11581617
Recall Date: Apr 7, 2024
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
unknown cause for internal malfunction of the catalytic converter. Hyundai did have prior issues in 2019 with the publication of a technical service bulletin
Corrective Action:
unknown cause for internal malfunction of the catalytic converter. Hyundai did have prior issues in 2019 with the publication of a technical service bulletin
Additional Notes:
unknown cause for internal malfunction of the catalytic converter. Hyundai did have prior issues in 2019 with the publication of a technical service bulletin
Mfg Campaign: 11579122
Recall Date: Mar 24, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The "check engine" light has come on at least three (3) times. The first time, the car went into slow down mode. We stopped at a mechanic, who reset the computer so that we could drive it. We then had it towed to our mechanic, who told us about the problems these Hyundai engines are having. He told us that engine replacement was inevitable. It happened two (2) more times. This time, we had it towed to a Hyundai dealer. The first time, they kept the car for two weeks, only to tell us that they could not "replicate the problem". We opened a file with Hyundai USA [Hyundai Case Management #: [XXX]. It happened again. Same message: "Could not replicate the problem." The blogs are full of horror stories about the engines failing during high speed travel. [XXX] The Virginia Lemon Law does not apply until at least three (3) attempts have been made to repair it at a Hyundai authorized service provider. Our only options appear to be suing Hyundai, or continuing to drive it, running the risk of an engine failure/shutdown at high speed, or trying to sell it to CarMax with a known safety issue. The attached documents show when the incidents occurred. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
The "check engine" light has come on at least three (3) times. The first time, the car went into slow down mode. We stopped at a mechanic, who reset the computer so that we could drive it. We then had it towed to our mechanic, who told us about the problems these Hyundai engines are having. He told us that engine replacement was inevitable. It happened two (2) more times. This time, we had it towed to a Hyundai dealer. The first time, they kept the car for two weeks, only to tell us that they could not "replicate the problem". We opened a file with Hyundai USA [Hyundai Case Management #: [XXX]. It happened again. Same message: "Could not replicate the problem." The blogs are full of horror stories about the engines failing during high speed travel. [XXX] The Virginia Lemon Law does not apply until at least three (3) attempts have been made to repair it at a Hyundai authorized service provider. Our only options appear to be suing Hyundai, or continuing to drive it, running the risk of an engine failure/shutdown at high speed, or trying to sell it to CarMax with a known safety issue. The attached documents show when the incidents occurred. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
The "check engine" light has come on at least three (3) times. The first time, the car went into slow down mode. We stopped at a mechanic, who reset the computer so that we could drive it. We then had it towed to our mechanic, who told us about the problems these Hyundai engines are having. He told us that engine replacement was inevitable. It happened two (2) more times. This time, we had it towed to a Hyundai dealer. The first time, they kept the car for two weeks, only to tell us that they could not "replicate the problem". We opened a file with Hyundai USA [Hyundai Case Management #: [XXX]. It happened again. Same message: "Could not replicate the problem." The blogs are full of horror stories about the engines failing during high speed travel. [XXX] The Virginia Lemon Law does not apply until at least three (3) attempts have been made to repair it at a Hyundai authorized service provider. Our only options appear to be suing Hyundai, or continuing to drive it, running the risk of an engine failure/shutdown at high speed, or trying to sell it to CarMax with a known safety issue. The attached documents show when the incidents occurred. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11576187
Recall Date: Mar 8, 2024
Hyundai Motor America
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Paint peeling and chips easily.
Corrective Action:
Paint peeling and chips easily.
Additional Notes:
Paint peeling and chips easily.
Mfg Campaign: 11576060
Recall Date: Mar 7, 2024
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Problem with Engine , not holding OIL. Also, I have had 2 catalytic converters replaced within one year. Dealer is telling me my warranty expires at 80,000 instead of 100,000. Last, tail light electrical issue.
Corrective Action:
Problem with Engine , not holding OIL. Also, I have had 2 catalytic converters replaced within one year. Dealer is telling me my warranty expires at 80,000 instead of 100,000. Last, tail light electrical issue.
Additional Notes:
Problem with Engine , not holding OIL. Also, I have had 2 catalytic converters replaced within one year. Dealer is telling me my warranty expires at 80,000 instead of 100,000. Last, tail light electrical issue.
Mfg Campaign: 11575459
Recall Date: Mar 5, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
I turned on a road that the speed limit is posted 55mph and I accelerated up to about 50 and suddenly my speed dropped back to about 10mph and the car began shaking and the engine light was flashing. There was absolutely no warning at all. I had left my house about 15 minutes prior and everything was fine while I was driving up until then. My engine failed. If I had entered an busy highway I would have most likely caused a Major Accident and been killed and/or killed others. It happened around 5:00 A.M. in the dark which was bad enough as I was alone on my way to work. I had it towed to the Dealership and they replaced the knock sensor and assured me that the car was perfectly safe now. But on Dec. 1,2022 I was driving on a 35 mph road and the car did exactly the same thing and I had to be towed again.This time after much arguing the engine was condemned and replaced.
Corrective Action:
I turned on a road that the speed limit is posted 55mph and I accelerated up to about 50 and suddenly my speed dropped back to about 10mph and the car began shaking and the engine light was flashing. There was absolutely no warning at all. I had left my house about 15 minutes prior and everything was fine while I was driving up until then. My engine failed. If I had entered an busy highway I would have most likely caused a Major Accident and been killed and/or killed others. It happened around 5:00 A.M. in the dark which was bad enough as I was alone on my way to work. I had it towed to the Dealership and they replaced the knock sensor and assured me that the car was perfectly safe now. But on Dec. 1,2022 I was driving on a 35 mph road and the car did exactly the same thing and I had to be towed again.This time after much arguing the engine was condemned and replaced.
Additional Notes:
I turned on a road that the speed limit is posted 55mph and I accelerated up to about 50 and suddenly my speed dropped back to about 10mph and the car began shaking and the engine light was flashing. There was absolutely no warning at all. I had left my house about 15 minutes prior and everything was fine while I was driving up until then. My engine failed. If I had entered an busy highway I would have most likely caused a Major Accident and been killed and/or killed others. It happened around 5:00 A.M. in the dark which was bad enough as I was alone on my way to work. I had it towed to the Dealership and they replaced the knock sensor and assured me that the car was perfectly safe now. But on Dec. 1,2022 I was driving on a 35 mph road and the car did exactly the same thing and I had to be towed again.This time after much arguing the engine was condemned and replaced.
Mfg Campaign: 11571954
Recall Date: Feb 14, 2024
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
Jan '22 - Reported check engine light had begun to turn off and back on when gas tank was low. Feb '22 At 19k miles catalytic convertor reported failed for code (P0420), 3 way catalyst, upper and lower gaskets, and manifold all needed to be replaced - took 4 days Aug'23 called to request service for check engine light because it was coming off and on over periods of time. Scheduled for Sep'23 Sep '23 service reports new cat quoted for code P0420, I was not verbally informed by service advisor. 16 Nov '23 driving home and car starts to shake and is slow to accelerate, check engine light started to flash, car enters limp mode, could not drive safely on highway and waited hours for a tow. Codes P0420(cat convertor), P1326 (Knock sensor) 25 Nov '23 picked up car, had catalytic convertor, manifold gasket, knock sensor replaced. Drove 27 miles and car check engine light begins flashing again (P1326) on freeway while merging. Car hesitates, starts to slow, had to merge over to shoulder from far left lane as car had no acceleration. I felt unsafe to exit vehicle being 9 months pregnant. Waited 2 hours for tow back to service dept the same day I picked up vehicle. 8 Feb '24- picked up car from service department. They performed engine combustion chamber cleaning and reported excessive cylinder wall scoring. Service advisor feels confident this fixed the problem. I feel unsafe driving a car that has left me stranded multiple times on busy highways and freeways, especially with children. The manufacturer keeps replacing parts and cannot seem to diagnose issue, they keep repairing problems caused by a major issue that has not been diagnosed.
Corrective Action:
Jan '22 - Reported check engine light had begun to turn off and back on when gas tank was low. Feb '22 At 19k miles catalytic convertor reported failed for code (P0420), 3 way catalyst, upper and lower gaskets, and manifold all needed to be replaced - took 4 days Aug'23 called to request service for check engine light because it was coming off and on over periods of time. Scheduled for Sep'23 Sep '23 service reports new cat quoted for code P0420, I was not verbally informed by service advisor. 16 Nov '23 driving home and car starts to shake and is slow to accelerate, check engine light started to flash, car enters limp mode, could not drive safely on highway and waited hours for a tow. Codes P0420(cat convertor), P1326 (Knock sensor) 25 Nov '23 picked up car, had catalytic convertor, manifold gasket, knock sensor replaced. Drove 27 miles and car check engine light begins flashing again (P1326) on freeway while merging. Car hesitates, starts to slow, had to merge over to shoulder from far left lane as car had no acceleration. I felt unsafe to exit vehicle being 9 months pregnant. Waited 2 hours for tow back to service dept the same day I picked up vehicle. 8 Feb '24- picked up car from service department. They performed engine combustion chamber cleaning and reported excessive cylinder wall scoring. Service advisor feels confident this fixed the problem. I feel unsafe driving a car that has left me stranded multiple times on busy highways and freeways, especially with children. The manufacturer keeps replacing parts and cannot seem to diagnose issue, they keep repairing problems caused by a major issue that has not been diagnosed.
Additional Notes:
Jan '22 - Reported check engine light had begun to turn off and back on when gas tank was low. Feb '22 At 19k miles catalytic convertor reported failed for code (P0420), 3 way catalyst, upper and lower gaskets, and manifold all needed to be replaced - took 4 days Aug'23 called to request service for check engine light because it was coming off and on over periods of time. Scheduled for Sep'23 Sep '23 service reports new cat quoted for code P0420, I was not verbally informed by service advisor. 16 Nov '23 driving home and car starts to shake and is slow to accelerate, check engine light started to flash, car enters limp mode, could not drive safely on highway and waited hours for a tow. Codes P0420(cat convertor), P1326 (Knock sensor) 25 Nov '23 picked up car, had catalytic convertor, manifold gasket, knock sensor replaced. Drove 27 miles and car check engine light begins flashing again (P1326) on freeway while merging. Car hesitates, starts to slow, had to merge over to shoulder from far left lane as car had no acceleration. I felt unsafe to exit vehicle being 9 months pregnant. Waited 2 hours for tow back to service dept the same day I picked up vehicle. 8 Feb '24- picked up car from service department. They performed engine combustion chamber cleaning and reported excessive cylinder wall scoring. Service advisor feels confident this fixed the problem. I feel unsafe driving a car that has left me stranded multiple times on busy highways and freeways, especially with children. The manufacturer keeps replacing parts and cannot seem to diagnose issue, they keep repairing problems caused by a major issue that has not been diagnosed.
Mfg Campaign: 11571134
Recall Date: Feb 10, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Jan '22 - Reported check engine light had begun to turn off and back on when gas tank was low. Feb '22 At 19k miles catalytic convertor reported failed for code (P0420), 3 way catalyst, upper and lower gaskets, and manifold all needed to be replaced - took 4 days Aug'23 called to request service for check engine light because it was coming off and on over periods of time. Scheduled for Sep'23 Sep '23 service reports new cat quoted for code P0420, I was not verbally informed by service advisor. 16 Nov '23 driving home and car starts to shake and is slow to accelerate, check engine light started to flash, car enters limp mode, could not drive safely on highway and waited hours for a tow. Codes P0420(cat convertor), P1326 (Knock sensor) 25 Nov '23 picked up car, had catalytic convertor, manifold gasket, knock sensor replaced. Drove 27 miles and car check engine light begins flashing again (P1326) on freeway while merging. Car hesitates, starts to slow, had to merge over to shoulder from far left lane as car had no acceleration. I felt unsafe to exit vehicle being 9 months pregnant. Waited 2 hours for tow back to service dept the same day I picked up vehicle. 8 Feb '24- picked up car from service department. They performed engine combustion chamber cleaning and reported excessive cylinder wall scoring. Service advisor feels confident this fixed the problem. I feel unsafe driving a car that has left me stranded multiple times on busy highways and freeways, especially with children. The manufacturer keeps replacing parts and cannot seem to diagnose issue, they keep repairing problems caused by a major issue that has not been diagnosed.
Corrective Action:
Jan '22 - Reported check engine light had begun to turn off and back on when gas tank was low. Feb '22 At 19k miles catalytic convertor reported failed for code (P0420), 3 way catalyst, upper and lower gaskets, and manifold all needed to be replaced - took 4 days Aug'23 called to request service for check engine light because it was coming off and on over periods of time. Scheduled for Sep'23 Sep '23 service reports new cat quoted for code P0420, I was not verbally informed by service advisor. 16 Nov '23 driving home and car starts to shake and is slow to accelerate, check engine light started to flash, car enters limp mode, could not drive safely on highway and waited hours for a tow. Codes P0420(cat convertor), P1326 (Knock sensor) 25 Nov '23 picked up car, had catalytic convertor, manifold gasket, knock sensor replaced. Drove 27 miles and car check engine light begins flashing again (P1326) on freeway while merging. Car hesitates, starts to slow, had to merge over to shoulder from far left lane as car had no acceleration. I felt unsafe to exit vehicle being 9 months pregnant. Waited 2 hours for tow back to service dept the same day I picked up vehicle. 8 Feb '24- picked up car from service department. They performed engine combustion chamber cleaning and reported excessive cylinder wall scoring. Service advisor feels confident this fixed the problem. I feel unsafe driving a car that has left me stranded multiple times on busy highways and freeways, especially with children. The manufacturer keeps replacing parts and cannot seem to diagnose issue, they keep repairing problems caused by a major issue that has not been diagnosed.
Additional Notes:
Jan '22 - Reported check engine light had begun to turn off and back on when gas tank was low. Feb '22 At 19k miles catalytic convertor reported failed for code (P0420), 3 way catalyst, upper and lower gaskets, and manifold all needed to be replaced - took 4 days Aug'23 called to request service for check engine light because it was coming off and on over periods of time. Scheduled for Sep'23 Sep '23 service reports new cat quoted for code P0420, I was not verbally informed by service advisor. 16 Nov '23 driving home and car starts to shake and is slow to accelerate, check engine light started to flash, car enters limp mode, could not drive safely on highway and waited hours for a tow. Codes P0420(cat convertor), P1326 (Knock sensor) 25 Nov '23 picked up car, had catalytic convertor, manifold gasket, knock sensor replaced. Drove 27 miles and car check engine light begins flashing again (P1326) on freeway while merging. Car hesitates, starts to slow, had to merge over to shoulder from far left lane as car had no acceleration. I felt unsafe to exit vehicle being 9 months pregnant. Waited 2 hours for tow back to service dept the same day I picked up vehicle. 8 Feb '24- picked up car from service department. They performed engine combustion chamber cleaning and reported excessive cylinder wall scoring. Service advisor feels confident this fixed the problem. I feel unsafe driving a car that has left me stranded multiple times on busy highways and freeways, especially with children. The manufacturer keeps replacing parts and cannot seem to diagnose issue, they keep repairing problems caused by a major issue that has not been diagnosed.
Mfg Campaign: 11571134
Recall Date: Feb 10, 2024
Hyundai Motor America
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Jan '22 - Reported check engine light had begun to turn off and back on when gas tank was low. Feb '22 At 19k miles catalytic convertor reported failed for code (P0420), 3 way catalyst, upper and lower gaskets, and manifold all needed to be replaced - took 4 days Aug'23 called to request service for check engine light because it was coming off and on over periods of time. Scheduled for Sep'23 Sep '23 service reports new cat quoted for code P0420, I was not verbally informed by service advisor. 16 Nov '23 driving home and car starts to shake and is slow to accelerate, check engine light started to flash, car enters limp mode, could not drive safely on highway and waited hours for a tow. Codes P0420(cat convertor), P1326 (Knock sensor) 25 Nov '23 picked up car, had catalytic convertor, manifold gasket, knock sensor replaced. Drove 27 miles and car check engine light begins flashing again (P1326) on freeway while merging. Car hesitates, starts to slow, had to merge over to shoulder from far left lane as car had no acceleration. I felt unsafe to exit vehicle being 9 months pregnant. Waited 2 hours for tow back to service dept the same day I picked up vehicle. 8 Feb '24- picked up car from service department. They performed engine combustion chamber cleaning and reported excessive cylinder wall scoring. Service advisor feels confident this fixed the problem. I feel unsafe driving a car that has left me stranded multiple times on busy highways and freeways, especially with children. The manufacturer keeps replacing parts and cannot seem to diagnose issue, they keep repairing problems caused by a major issue that has not been diagnosed.
Corrective Action:
Jan '22 - Reported check engine light had begun to turn off and back on when gas tank was low. Feb '22 At 19k miles catalytic convertor reported failed for code (P0420), 3 way catalyst, upper and lower gaskets, and manifold all needed to be replaced - took 4 days Aug'23 called to request service for check engine light because it was coming off and on over periods of time. Scheduled for Sep'23 Sep '23 service reports new cat quoted for code P0420, I was not verbally informed by service advisor. 16 Nov '23 driving home and car starts to shake and is slow to accelerate, check engine light started to flash, car enters limp mode, could not drive safely on highway and waited hours for a tow. Codes P0420(cat convertor), P1326 (Knock sensor) 25 Nov '23 picked up car, had catalytic convertor, manifold gasket, knock sensor replaced. Drove 27 miles and car check engine light begins flashing again (P1326) on freeway while merging. Car hesitates, starts to slow, had to merge over to shoulder from far left lane as car had no acceleration. I felt unsafe to exit vehicle being 9 months pregnant. Waited 2 hours for tow back to service dept the same day I picked up vehicle. 8 Feb '24- picked up car from service department. They performed engine combustion chamber cleaning and reported excessive cylinder wall scoring. Service advisor feels confident this fixed the problem. I feel unsafe driving a car that has left me stranded multiple times on busy highways and freeways, especially with children. The manufacturer keeps replacing parts and cannot seem to diagnose issue, they keep repairing problems caused by a major issue that has not been diagnosed.
Additional Notes:
Jan '22 - Reported check engine light had begun to turn off and back on when gas tank was low. Feb '22 At 19k miles catalytic convertor reported failed for code (P0420), 3 way catalyst, upper and lower gaskets, and manifold all needed to be replaced - took 4 days Aug'23 called to request service for check engine light because it was coming off and on over periods of time. Scheduled for Sep'23 Sep '23 service reports new cat quoted for code P0420, I was not verbally informed by service advisor. 16 Nov '23 driving home and car starts to shake and is slow to accelerate, check engine light started to flash, car enters limp mode, could not drive safely on highway and waited hours for a tow. Codes P0420(cat convertor), P1326 (Knock sensor) 25 Nov '23 picked up car, had catalytic convertor, manifold gasket, knock sensor replaced. Drove 27 miles and car check engine light begins flashing again (P1326) on freeway while merging. Car hesitates, starts to slow, had to merge over to shoulder from far left lane as car had no acceleration. I felt unsafe to exit vehicle being 9 months pregnant. Waited 2 hours for tow back to service dept the same day I picked up vehicle. 8 Feb '24- picked up car from service department. They performed engine combustion chamber cleaning and reported excessive cylinder wall scoring. Service advisor feels confident this fixed the problem. I feel unsafe driving a car that has left me stranded multiple times on busy highways and freeways, especially with children. The manufacturer keeps replacing parts and cannot seem to diagnose issue, they keep repairing problems caused by a major issue that has not been diagnosed.
Mfg Campaign: 11571134
Recall Date: Feb 10, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The oil is burning up so fast. Every oil change that is within the mileage limits they tell me my car is bone dry. If the oil in my car runs out my car engine can blow up or it can stop working. The only way it has been reproduced is that every oil change for 2 years now they have told me it’s bone dry. It has not been inspected by manufacturer. They told me it would cost about $400 for them to even just check it out. There are no warning lights at all.
Corrective Action:
The oil is burning up so fast. Every oil change that is within the mileage limits they tell me my car is bone dry. If the oil in my car runs out my car engine can blow up or it can stop working. The only way it has been reproduced is that every oil change for 2 years now they have told me it’s bone dry. It has not been inspected by manufacturer. They told me it would cost about $400 for them to even just check it out. There are no warning lights at all.
Additional Notes:
The oil is burning up so fast. Every oil change that is within the mileage limits they tell me my car is bone dry. If the oil in my car runs out my car engine can blow up or it can stop working. The only way it has been reproduced is that every oil change for 2 years now they have told me it’s bone dry. It has not been inspected by manufacturer. They told me it would cost about $400 for them to even just check it out. There are no warning lights at all.
Mfg Campaign: 11571228
Recall Date: Feb 10, 2024
Hyundai Motor America
Defect Description:
AIR BAGS
Potential Consequences:
I was involved in a motor vehicle accident on January 14, 2024. My vehicle was struck head on, left driver side. The airbag did not deploy. I sprain my shoulder, fractured my chest rib, and have a knee contusion. My insurance company deemed my vehicle a total loss. I contacted Hyundai and they advised that because I did not currently have vehicle in my possession, they could not inspect it. I gave Hyundai the contact information to view the vehicle and they refused, stating they do not get involved with insurance company. My vehicle has not been inspected and my insurance claims representative is awaiting a call from Hyundai, to view vehicle at storage location. There were no warning lamps or other symptoms stating that the vehicle had an issue prior to the accident. My vehicle had a successful all points system check in May 2023, at a Hyundai dealership.
Corrective Action:
I was involved in a motor vehicle accident on January 14, 2024. My vehicle was struck head on, left driver side. The airbag did not deploy. I sprain my shoulder, fractured my chest rib, and have a knee contusion. My insurance company deemed my vehicle a total loss. I contacted Hyundai and they advised that because I did not currently have vehicle in my possession, they could not inspect it. I gave Hyundai the contact information to view the vehicle and they refused, stating they do not get involved with insurance company. My vehicle has not been inspected and my insurance claims representative is awaiting a call from Hyundai, to view vehicle at storage location. There were no warning lamps or other symptoms stating that the vehicle had an issue prior to the accident. My vehicle had a successful all points system check in May 2023, at a Hyundai dealership.
Additional Notes:
I was involved in a motor vehicle accident on January 14, 2024. My vehicle was struck head on, left driver side. The airbag did not deploy. I sprain my shoulder, fractured my chest rib, and have a knee contusion. My insurance company deemed my vehicle a total loss. I contacted Hyundai and they advised that because I did not currently have vehicle in my possession, they could not inspect it. I gave Hyundai the contact information to view the vehicle and they refused, stating they do not get involved with insurance company. My vehicle has not been inspected and my insurance claims representative is awaiting a call from Hyundai, to view vehicle at storage location. There were no warning lamps or other symptoms stating that the vehicle had an issue prior to the accident. My vehicle had a successful all points system check in May 2023, at a Hyundai dealership.
Mfg Campaign: 11568689
Recall Date: Jan 30, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
While driving down the interstate to go back to my college, I noticed a cloud of white smoke coming out of my exhaust. Seconds later, I no longer could accelerate and white smoke was also coming out of the engine. There were no lights on my dash at this point or at any point before this day. I quickly tried to get off of the road when I noticed my car was no longer going. I managed to get to the side of the road where finally my engine and oil light came on. I waited 2.5 hours for a tow truck on the side of the interstate, where I was barely off of the road. It was taken to the dealership where I bought it (since the car only has 32k miles on it) for a "hole in the engine" which is what I was originally told by the service department. Two days later, I received a phone call that there actually was no hole in my motor, and that the drain oil plug disappeared from my engine while driving, causing all of the oil to spill out of my engine that day on the interstate. Despite getting an oil change only 1500 miles ago from this exact dealer, they stated that the plug would have fallen out immediately after their service if it was placed back incorrectly. Hyundai stated this is now an "owner's problem" and that I was to call my insurance company to get an estimate from them because the dealership would not cover it since it was no longer a warranty issue. I called my insurance company who then got pictures from the dealer of the engine and a video. They then called me stating this type of damage is not covered under my policy, and that they would not pay for it. So here I am, stuck with Hyundai refusing to pay for a damaged engine even though the oil drain plug fell out, which inherently caused the damage, and despite having a 10 year/100k mile warranty on the motor. I found out there is an open investigation through the NHTSA about this exact issue and was hoping to receive clarity on what I can do.
Corrective Action:
While driving down the interstate to go back to my college, I noticed a cloud of white smoke coming out of my exhaust. Seconds later, I no longer could accelerate and white smoke was also coming out of the engine. There were no lights on my dash at this point or at any point before this day. I quickly tried to get off of the road when I noticed my car was no longer going. I managed to get to the side of the road where finally my engine and oil light came on. I waited 2.5 hours for a tow truck on the side of the interstate, where I was barely off of the road. It was taken to the dealership where I bought it (since the car only has 32k miles on it) for a "hole in the engine" which is what I was originally told by the service department. Two days later, I received a phone call that there actually was no hole in my motor, and that the drain oil plug disappeared from my engine while driving, causing all of the oil to spill out of my engine that day on the interstate. Despite getting an oil change only 1500 miles ago from this exact dealer, they stated that the plug would have fallen out immediately after their service if it was placed back incorrectly. Hyundai stated this is now an "owner's problem" and that I was to call my insurance company to get an estimate from them because the dealership would not cover it since it was no longer a warranty issue. I called my insurance company who then got pictures from the dealer of the engine and a video. They then called me stating this type of damage is not covered under my policy, and that they would not pay for it. So here I am, stuck with Hyundai refusing to pay for a damaged engine even though the oil drain plug fell out, which inherently caused the damage, and despite having a 10 year/100k mile warranty on the motor. I found out there is an open investigation through the NHTSA about this exact issue and was hoping to receive clarity on what I can do.
Additional Notes:
While driving down the interstate to go back to my college, I noticed a cloud of white smoke coming out of my exhaust. Seconds later, I no longer could accelerate and white smoke was also coming out of the engine. There were no lights on my dash at this point or at any point before this day. I quickly tried to get off of the road when I noticed my car was no longer going. I managed to get to the side of the road where finally my engine and oil light came on. I waited 2.5 hours for a tow truck on the side of the interstate, where I was barely off of the road. It was taken to the dealership where I bought it (since the car only has 32k miles on it) for a "hole in the engine" which is what I was originally told by the service department. Two days later, I received a phone call that there actually was no hole in my motor, and that the drain oil plug disappeared from my engine while driving, causing all of the oil to spill out of my engine that day on the interstate. Despite getting an oil change only 1500 miles ago from this exact dealer, they stated that the plug would have fallen out immediately after their service if it was placed back incorrectly. Hyundai stated this is now an "owner's problem" and that I was to call my insurance company to get an estimate from them because the dealership would not cover it since it was no longer a warranty issue. I called my insurance company who then got pictures from the dealer of the engine and a video. They then called me stating this type of damage is not covered under my policy, and that they would not pay for it. So here I am, stuck with Hyundai refusing to pay for a damaged engine even though the oil drain plug fell out, which inherently caused the damage, and despite having a 10 year/100k mile warranty on the motor. I found out there is an open investigation through the NHTSA about this exact issue and was hoping to receive clarity on what I can do.
Mfg Campaign: 11559266
Recall Date: Dec 9, 2023
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
NHTSA should have a non-official recall warning for Hyundai vehicles that have this software based Safety Defect, which is some models don't have a Passive Engine Immobilizer, and the vehicles can be easily stolen by starting the engine with a USB cord. Thankfully Hyundai(recall) offered a free Anti Theft Software Update, and a steering wheel lock. I checked my VIN number with the Hyundai Dealership in Oregon, and they said my car already received the Anti Theft Software Update. The only reason I knew my 2020 Tucson had this issue, is because State Farm cancelled my insurance a month after I started paying for it. State Farm and Progressive currently deny new policies for vehicles without a Passive Engine Immobilizer. Also State Farm still denied my insurance after I got the software update. Affected Hyundai models from 2011 to 2021 that have standard “turn-key-to-start” ignition systems/without a Passive Engine Immobilizer, are the Accent, Elantra, Santa Fe, Sonata, Tucson, Genesis Coupe, Palisade, Kona, Venue.
Corrective Action:
NHTSA should have a non-official recall warning for Hyundai vehicles that have this software based Safety Defect, which is some models don't have a Passive Engine Immobilizer, and the vehicles can be easily stolen by starting the engine with a USB cord. Thankfully Hyundai(recall) offered a free Anti Theft Software Update, and a steering wheel lock. I checked my VIN number with the Hyundai Dealership in Oregon, and they said my car already received the Anti Theft Software Update. The only reason I knew my 2020 Tucson had this issue, is because State Farm cancelled my insurance a month after I started paying for it. State Farm and Progressive currently deny new policies for vehicles without a Passive Engine Immobilizer. Also State Farm still denied my insurance after I got the software update. Affected Hyundai models from 2011 to 2021 that have standard “turn-key-to-start” ignition systems/without a Passive Engine Immobilizer, are the Accent, Elantra, Santa Fe, Sonata, Tucson, Genesis Coupe, Palisade, Kona, Venue.
Additional Notes:
NHTSA should have a non-official recall warning for Hyundai vehicles that have this software based Safety Defect, which is some models don't have a Passive Engine Immobilizer, and the vehicles can be easily stolen by starting the engine with a USB cord. Thankfully Hyundai(recall) offered a free Anti Theft Software Update, and a steering wheel lock. I checked my VIN number with the Hyundai Dealership in Oregon, and they said my car already received the Anti Theft Software Update. The only reason I knew my 2020 Tucson had this issue, is because State Farm cancelled my insurance a month after I started paying for it. State Farm and Progressive currently deny new policies for vehicles without a Passive Engine Immobilizer. Also State Farm still denied my insurance after I got the software update. Affected Hyundai models from 2011 to 2021 that have standard “turn-key-to-start” ignition systems/without a Passive Engine Immobilizer, are the Accent, Elantra, Santa Fe, Sonata, Tucson, Genesis Coupe, Palisade, Kona, Venue.
Mfg Campaign: 11547181
Recall Date: Sep 28, 2023
Hyundai Motor America
Defect Description:
AIR BAGS
Potential Consequences:
Since earlier in year, continue to get airbag warning light. Stays on for few minutes then goes out. So today checking NHTSA website to confirm if a recall has been issued. As of this date 9/17/23… no information available. So not sure if there is a problem or why the light continues to come on and then off?
Corrective Action:
Since earlier in year, continue to get airbag warning light. Stays on for few minutes then goes out. So today checking NHTSA website to confirm if a recall has been issued. As of this date 9/17/23… no information available. So not sure if there is a problem or why the light continues to come on and then off?
Additional Notes:
Since earlier in year, continue to get airbag warning light. Stays on for few minutes then goes out. So today checking NHTSA website to confirm if a recall has been issued. As of this date 9/17/23… no information available. So not sure if there is a problem or why the light continues to come on and then off?
Mfg Campaign: 11545034
Recall Date: Sep 17, 2023
Hyundai Motor America
Defect Description:
LANE DEPARTURE: BLIND SPOT DETECTION
Potential Consequences:
Warning lights for Lane keeping, Blind Spot, ABS, Autohold, Foward collision systems came on and will not reset. Reports of this all over hyundai forums and owner fan pages (Facebook, etc). It can fool the driver into believing the car is about to be in an accident prompting panic response in drivers.
Corrective Action:
Warning lights for Lane keeping, Blind Spot, ABS, Autohold, Foward collision systems came on and will not reset. Reports of this all over hyundai forums and owner fan pages (Facebook, etc). It can fool the driver into believing the car is about to be in an accident prompting panic response in drivers.
Additional Notes:
Warning lights for Lane keeping, Blind Spot, ABS, Autohold, Foward collision systems came on and will not reset. Reports of this all over hyundai forums and owner fan pages (Facebook, etc). It can fool the driver into believing the car is about to be in an accident prompting panic response in drivers.
Mfg Campaign: 11531096
Recall Date: Jul 8, 2023
Hyundai Motor America
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
Warning lights for Lane keeping, Blind Spot, ABS, Autohold, Foward collision systems came on and will not reset. Reports of this all over hyundai forums and owner fan pages (Facebook, etc). It can fool the driver into believing the car is about to be in an accident prompting panic response in drivers.
Corrective Action:
Warning lights for Lane keeping, Blind Spot, ABS, Autohold, Foward collision systems came on and will not reset. Reports of this all over hyundai forums and owner fan pages (Facebook, etc). It can fool the driver into believing the car is about to be in an accident prompting panic response in drivers.
Additional Notes:
Warning lights for Lane keeping, Blind Spot, ABS, Autohold, Foward collision systems came on and will not reset. Reports of this all over hyundai forums and owner fan pages (Facebook, etc). It can fool the driver into believing the car is about to be in an accident prompting panic response in drivers.
Mfg Campaign: 11531096
Recall Date: Jul 8, 2023
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Warning lights for Lane keeping, Blind Spot, ABS, Autohold, Foward collision systems came on and will not reset. Reports of this all over hyundai forums and owner fan pages (Facebook, etc). It can fool the driver into believing the car is about to be in an accident prompting panic response in drivers.
Corrective Action:
Warning lights for Lane keeping, Blind Spot, ABS, Autohold, Foward collision systems came on and will not reset. Reports of this all over hyundai forums and owner fan pages (Facebook, etc). It can fool the driver into believing the car is about to be in an accident prompting panic response in drivers.
Additional Notes:
Warning lights for Lane keeping, Blind Spot, ABS, Autohold, Foward collision systems came on and will not reset. Reports of this all over hyundai forums and owner fan pages (Facebook, etc). It can fool the driver into believing the car is about to be in an accident prompting panic response in drivers.
Mfg Campaign: 11531096
Recall Date: Jul 8, 2023
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