Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2022 Tucson and 2022-2023 Santa Cruz vehicles. The roof moldings may detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 241
Recall Date: Jan 31, 2023
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2022 Tucson vehicles. The software installed in the Integrated Central Control Unit (ICU) may be incompatible with the vehicle, which could result in inoperative headlights and/or taillights.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 214
Recall Date: Dec 2, 2021
Consumer Complaints
437 ComplaintsHyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
First occurrence was on 6JAN23 when the vehicle was being driven and it suddenly and quickly reduced speed to under 30mph. Vehicle then continued to go up in RPMS to nearly 4,000 but the car felt like the transmission was not engaged and driving in neutral then would engage and disengage, causing fluctuations in speed, but never above 30-35 mph. This continued to happen until we could pull over safely and turn off the vehicle and restart. No engine light or warnings illuminated. Vehicle was taken to the dealer for diagnostic and nothing was found. Second occurrence was 01ARP23, with exactly the same results. In doing some research I have found several other complaints with this issue. This is a serious accident waiting to happen.
Corrective Action:
First occurrence was on 6JAN23 when the vehicle was being driven and it suddenly and quickly reduced speed to under 30mph. Vehicle then continued to go up in RPMS to nearly 4,000 but the car felt like the transmission was not engaged and driving in neutral then would engage and disengage, causing fluctuations in speed, but never above 30-35 mph. This continued to happen until we could pull over safely and turn off the vehicle and restart. No engine light or warnings illuminated. Vehicle was taken to the dealer for diagnostic and nothing was found. Second occurrence was 01ARP23, with exactly the same results. In doing some research I have found several other complaints with this issue. This is a serious accident waiting to happen.
Additional Notes:
First occurrence was on 6JAN23 when the vehicle was being driven and it suddenly and quickly reduced speed to under 30mph. Vehicle then continued to go up in RPMS to nearly 4,000 but the car felt like the transmission was not engaged and driving in neutral then would engage and disengage, causing fluctuations in speed, but never above 30-35 mph. This continued to happen until we could pull over safely and turn off the vehicle and restart. No engine light or warnings illuminated. Vehicle was taken to the dealer for diagnostic and nothing was found. Second occurrence was 01ARP23, with exactly the same results. In doing some research I have found several other complaints with this issue. This is a serious accident waiting to happen.
Mfg Campaign: 11514988
Recall Date: Apr 2, 2023
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Infotainment center shut down or went black & would not come back. This controls radio, satellite radio, Apple car play, Bluetooth connected features, hands free mobile phone connection, and backup camera. Dealership after nearly a month of repairs found shorts in radio and amp and replaced both per warranty.
Corrective Action:
Infotainment center shut down or went black & would not come back. This controls radio, satellite radio, Apple car play, Bluetooth connected features, hands free mobile phone connection, and backup camera. Dealership after nearly a month of repairs found shorts in radio and amp and replaced both per warranty.
Additional Notes:
Infotainment center shut down or went black & would not come back. This controls radio, satellite radio, Apple car play, Bluetooth connected features, hands free mobile phone connection, and backup camera. Dealership after nearly a month of repairs found shorts in radio and amp and replaced both per warranty.
Mfg Campaign: 11514153
Recall Date: Mar 28, 2023
Hyundai Motor America
Defect Description:
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Potential Consequences:
Infotainment center shut down or went black & would not come back. This controls radio, satellite radio, Apple car play, Bluetooth connected features, hands free mobile phone connection, and backup camera. Dealership after nearly a month of repairs found shorts in radio and amp and replaced both per warranty.
Corrective Action:
Infotainment center shut down or went black & would not come back. This controls radio, satellite radio, Apple car play, Bluetooth connected features, hands free mobile phone connection, and backup camera. Dealership after nearly a month of repairs found shorts in radio and amp and replaced both per warranty.
Additional Notes:
Infotainment center shut down or went black & would not come back. This controls radio, satellite radio, Apple car play, Bluetooth connected features, hands free mobile phone connection, and backup camera. Dealership after nearly a month of repairs found shorts in radio and amp and replaced both per warranty.
Mfg Campaign: 11514153
Recall Date: Mar 28, 2023
Hyundai Motor America
Defect Description:
SERVICE BRAKES
Potential Consequences:
The following is an account of what happened when the SUV's brakes failed, which caused serious damage to the 2022 Hyundai Tucson (the "SUV") and also damaged two other vehicles. On February 15 in the afternoon, The SUV was traveling approximately 20-30 mph and was rolling up to a red light. There were about 6 car lengths between the SUV and the next vehicle as driver started pressing the brakes. Driver noticed the SUV wasn't slowing down so Driver started pumping the brakes and still nothing. Driver even looked down to make sure he/she was pressing the right pedal and he/she was. The SUV was getting closer and closer to the vehicle in front. Driver kept trying the brakes, pumping, flooring, everything. The SUV would not slow or stop. Driver tried to avoid the car ahead and did all driver could think of to slow and not hit the car ahead but the SUV would not slow down. The collision warning came on as the SUV struck the right of car in front of it. The emergency braking did not come on. Further, the SUV still did not stop until the tire hit the concrete barrier in the road. The airbag did not deploy. In total three vehicles were damaged as the SUV hit one which pushed it into another at the light. Hyundai corporate consumer assistance was contacted and a case opened. The case manager did the initial reach out after the complaint but has failed to return any phone messages or emails about the case for close to a month.They were told where the vehicle was and consent signed so they could inspect and it remains available for them to do so. The dealership was contacted but the person spoken to said its a corporate issue. The SUV is at a body shop and will be sent to Hyundai for mechanical issues and we are hoping they will look at least then for cause. There were no issues before the accident. No previous brake issue. The SUV is badly damaged. It is available to inspect upon request. The accident could have caused driver or others serious harm.
Corrective Action:
The following is an account of what happened when the SUV's brakes failed, which caused serious damage to the 2022 Hyundai Tucson (the "SUV") and also damaged two other vehicles. On February 15 in the afternoon, The SUV was traveling approximately 20-30 mph and was rolling up to a red light. There were about 6 car lengths between the SUV and the next vehicle as driver started pressing the brakes. Driver noticed the SUV wasn't slowing down so Driver started pumping the brakes and still nothing. Driver even looked down to make sure he/she was pressing the right pedal and he/she was. The SUV was getting closer and closer to the vehicle in front. Driver kept trying the brakes, pumping, flooring, everything. The SUV would not slow or stop. Driver tried to avoid the car ahead and did all driver could think of to slow and not hit the car ahead but the SUV would not slow down. The collision warning came on as the SUV struck the right of car in front of it. The emergency braking did not come on. Further, the SUV still did not stop until the tire hit the concrete barrier in the road. The airbag did not deploy. In total three vehicles were damaged as the SUV hit one which pushed it into another at the light. Hyundai corporate consumer assistance was contacted and a case opened. The case manager did the initial reach out after the complaint but has failed to return any phone messages or emails about the case for close to a month.They were told where the vehicle was and consent signed so they could inspect and it remains available for them to do so. The dealership was contacted but the person spoken to said its a corporate issue. The SUV is at a body shop and will be sent to Hyundai for mechanical issues and we are hoping they will look at least then for cause. There were no issues before the accident. No previous brake issue. The SUV is badly damaged. It is available to inspect upon request. The accident could have caused driver or others serious harm.
Additional Notes:
The following is an account of what happened when the SUV's brakes failed, which caused serious damage to the 2022 Hyundai Tucson (the "SUV") and also damaged two other vehicles. On February 15 in the afternoon, The SUV was traveling approximately 20-30 mph and was rolling up to a red light. There were about 6 car lengths between the SUV and the next vehicle as driver started pressing the brakes. Driver noticed the SUV wasn't slowing down so Driver started pumping the brakes and still nothing. Driver even looked down to make sure he/she was pressing the right pedal and he/she was. The SUV was getting closer and closer to the vehicle in front. Driver kept trying the brakes, pumping, flooring, everything. The SUV would not slow or stop. Driver tried to avoid the car ahead and did all driver could think of to slow and not hit the car ahead but the SUV would not slow down. The collision warning came on as the SUV struck the right of car in front of it. The emergency braking did not come on. Further, the SUV still did not stop until the tire hit the concrete barrier in the road. The airbag did not deploy. In total three vehicles were damaged as the SUV hit one which pushed it into another at the light. Hyundai corporate consumer assistance was contacted and a case opened. The case manager did the initial reach out after the complaint but has failed to return any phone messages or emails about the case for close to a month.They were told where the vehicle was and consent signed so they could inspect and it remains available for them to do so. The dealership was contacted but the person spoken to said its a corporate issue. The SUV is at a body shop and will be sent to Hyundai for mechanical issues and we are hoping they will look at least then for cause. There were no issues before the accident. No previous brake issue. The SUV is badly damaged. It is available to inspect upon request. The accident could have caused driver or others serious harm.
Mfg Campaign: 11512243
Recall Date: Mar 16, 2023
Hyundai Motor America
Defect Description:
AIR BAGS
Potential Consequences:
The following is an account of what happened when the SUV's brakes failed, which caused serious damage to the 2022 Hyundai Tucson (the "SUV") and also damaged two other vehicles. On February 15 in the afternoon, The SUV was traveling approximately 20-30 mph and was rolling up to a red light. There were about 6 car lengths between the SUV and the next vehicle as driver started pressing the brakes. Driver noticed the SUV wasn't slowing down so Driver started pumping the brakes and still nothing. Driver even looked down to make sure he/she was pressing the right pedal and he/she was. The SUV was getting closer and closer to the vehicle in front. Driver kept trying the brakes, pumping, flooring, everything. The SUV would not slow or stop. Driver tried to avoid the car ahead and did all driver could think of to slow and not hit the car ahead but the SUV would not slow down. The collision warning came on as the SUV struck the right of car in front of it. The emergency braking did not come on. Further, the SUV still did not stop until the tire hit the concrete barrier in the road. The airbag did not deploy. In total three vehicles were damaged as the SUV hit one which pushed it into another at the light. Hyundai corporate consumer assistance was contacted and a case opened. The case manager did the initial reach out after the complaint but has failed to return any phone messages or emails about the case for close to a month.They were told where the vehicle was and consent signed so they could inspect and it remains available for them to do so. The dealership was contacted but the person spoken to said its a corporate issue. The SUV is at a body shop and will be sent to Hyundai for mechanical issues and we are hoping they will look at least then for cause. There were no issues before the accident. No previous brake issue. The SUV is badly damaged. It is available to inspect upon request. The accident could have caused driver or others serious harm.
Corrective Action:
The following is an account of what happened when the SUV's brakes failed, which caused serious damage to the 2022 Hyundai Tucson (the "SUV") and also damaged two other vehicles. On February 15 in the afternoon, The SUV was traveling approximately 20-30 mph and was rolling up to a red light. There were about 6 car lengths between the SUV and the next vehicle as driver started pressing the brakes. Driver noticed the SUV wasn't slowing down so Driver started pumping the brakes and still nothing. Driver even looked down to make sure he/she was pressing the right pedal and he/she was. The SUV was getting closer and closer to the vehicle in front. Driver kept trying the brakes, pumping, flooring, everything. The SUV would not slow or stop. Driver tried to avoid the car ahead and did all driver could think of to slow and not hit the car ahead but the SUV would not slow down. The collision warning came on as the SUV struck the right of car in front of it. The emergency braking did not come on. Further, the SUV still did not stop until the tire hit the concrete barrier in the road. The airbag did not deploy. In total three vehicles were damaged as the SUV hit one which pushed it into another at the light. Hyundai corporate consumer assistance was contacted and a case opened. The case manager did the initial reach out after the complaint but has failed to return any phone messages or emails about the case for close to a month.They were told where the vehicle was and consent signed so they could inspect and it remains available for them to do so. The dealership was contacted but the person spoken to said its a corporate issue. The SUV is at a body shop and will be sent to Hyundai for mechanical issues and we are hoping they will look at least then for cause. There were no issues before the accident. No previous brake issue. The SUV is badly damaged. It is available to inspect upon request. The accident could have caused driver or others serious harm.
Additional Notes:
The following is an account of what happened when the SUV's brakes failed, which caused serious damage to the 2022 Hyundai Tucson (the "SUV") and also damaged two other vehicles. On February 15 in the afternoon, The SUV was traveling approximately 20-30 mph and was rolling up to a red light. There were about 6 car lengths between the SUV and the next vehicle as driver started pressing the brakes. Driver noticed the SUV wasn't slowing down so Driver started pumping the brakes and still nothing. Driver even looked down to make sure he/she was pressing the right pedal and he/she was. The SUV was getting closer and closer to the vehicle in front. Driver kept trying the brakes, pumping, flooring, everything. The SUV would not slow or stop. Driver tried to avoid the car ahead and did all driver could think of to slow and not hit the car ahead but the SUV would not slow down. The collision warning came on as the SUV struck the right of car in front of it. The emergency braking did not come on. Further, the SUV still did not stop until the tire hit the concrete barrier in the road. The airbag did not deploy. In total three vehicles were damaged as the SUV hit one which pushed it into another at the light. Hyundai corporate consumer assistance was contacted and a case opened. The case manager did the initial reach out after the complaint but has failed to return any phone messages or emails about the case for close to a month.They were told where the vehicle was and consent signed so they could inspect and it remains available for them to do so. The dealership was contacted but the person spoken to said its a corporate issue. The SUV is at a body shop and will be sent to Hyundai for mechanical issues and we are hoping they will look at least then for cause. There were no issues before the accident. No previous brake issue. The SUV is badly damaged. It is available to inspect upon request. The accident could have caused driver or others serious harm.
Mfg Campaign: 11512243
Recall Date: Mar 16, 2023
Hyundai Motor America
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
The following is an account of what happened when the SUV's brakes failed, which caused serious damage to the 2022 Hyundai Tucson (the "SUV") and also damaged two other vehicles. On February 15 in the afternoon, The SUV was traveling approximately 20-30 mph and was rolling up to a red light. There were about 6 car lengths between the SUV and the next vehicle as driver started pressing the brakes. Driver noticed the SUV wasn't slowing down so Driver started pumping the brakes and still nothing. Driver even looked down to make sure he/she was pressing the right pedal and he/she was. The SUV was getting closer and closer to the vehicle in front. Driver kept trying the brakes, pumping, flooring, everything. The SUV would not slow or stop. Driver tried to avoid the car ahead and did all driver could think of to slow and not hit the car ahead but the SUV would not slow down. The collision warning came on as the SUV struck the right of car in front of it. The emergency braking did not come on. Further, the SUV still did not stop until the tire hit the concrete barrier in the road. The airbag did not deploy. In total three vehicles were damaged as the SUV hit one which pushed it into another at the light. Hyundai corporate consumer assistance was contacted and a case opened. The case manager did the initial reach out after the complaint but has failed to return any phone messages or emails about the case for close to a month.They were told where the vehicle was and consent signed so they could inspect and it remains available for them to do so. The dealership was contacted but the person spoken to said its a corporate issue. The SUV is at a body shop and will be sent to Hyundai for mechanical issues and we are hoping they will look at least then for cause. There were no issues before the accident. No previous brake issue. The SUV is badly damaged. It is available to inspect upon request. The accident could have caused driver or others serious harm.
Corrective Action:
The following is an account of what happened when the SUV's brakes failed, which caused serious damage to the 2022 Hyundai Tucson (the "SUV") and also damaged two other vehicles. On February 15 in the afternoon, The SUV was traveling approximately 20-30 mph and was rolling up to a red light. There were about 6 car lengths between the SUV and the next vehicle as driver started pressing the brakes. Driver noticed the SUV wasn't slowing down so Driver started pumping the brakes and still nothing. Driver even looked down to make sure he/she was pressing the right pedal and he/she was. The SUV was getting closer and closer to the vehicle in front. Driver kept trying the brakes, pumping, flooring, everything. The SUV would not slow or stop. Driver tried to avoid the car ahead and did all driver could think of to slow and not hit the car ahead but the SUV would not slow down. The collision warning came on as the SUV struck the right of car in front of it. The emergency braking did not come on. Further, the SUV still did not stop until the tire hit the concrete barrier in the road. The airbag did not deploy. In total three vehicles were damaged as the SUV hit one which pushed it into another at the light. Hyundai corporate consumer assistance was contacted and a case opened. The case manager did the initial reach out after the complaint but has failed to return any phone messages or emails about the case for close to a month.They were told where the vehicle was and consent signed so they could inspect and it remains available for them to do so. The dealership was contacted but the person spoken to said its a corporate issue. The SUV is at a body shop and will be sent to Hyundai for mechanical issues and we are hoping they will look at least then for cause. There were no issues before the accident. No previous brake issue. The SUV is badly damaged. It is available to inspect upon request. The accident could have caused driver or others serious harm.
Additional Notes:
The following is an account of what happened when the SUV's brakes failed, which caused serious damage to the 2022 Hyundai Tucson (the "SUV") and also damaged two other vehicles. On February 15 in the afternoon, The SUV was traveling approximately 20-30 mph and was rolling up to a red light. There were about 6 car lengths between the SUV and the next vehicle as driver started pressing the brakes. Driver noticed the SUV wasn't slowing down so Driver started pumping the brakes and still nothing. Driver even looked down to make sure he/she was pressing the right pedal and he/she was. The SUV was getting closer and closer to the vehicle in front. Driver kept trying the brakes, pumping, flooring, everything. The SUV would not slow or stop. Driver tried to avoid the car ahead and did all driver could think of to slow and not hit the car ahead but the SUV would not slow down. The collision warning came on as the SUV struck the right of car in front of it. The emergency braking did not come on. Further, the SUV still did not stop until the tire hit the concrete barrier in the road. The airbag did not deploy. In total three vehicles were damaged as the SUV hit one which pushed it into another at the light. Hyundai corporate consumer assistance was contacted and a case opened. The case manager did the initial reach out after the complaint but has failed to return any phone messages or emails about the case for close to a month.They were told where the vehicle was and consent signed so they could inspect and it remains available for them to do so. The dealership was contacted but the person spoken to said its a corporate issue. The SUV is at a body shop and will be sent to Hyundai for mechanical issues and we are hoping they will look at least then for cause. There were no issues before the accident. No previous brake issue. The SUV is badly damaged. It is available to inspect upon request. The accident could have caused driver or others serious harm.
Mfg Campaign: 11512243
Recall Date: Mar 16, 2023
Hyundai Motor America
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2022 Hyundai Tucson. The contact stated while making a right turn, the steering wheel became firm. The contact stated that an unknown warning light was illuminated. The contact pulled over and had the vehicle towed to the dealer to be diagnosed. The dealer stated that the multi-fuse and the steering wheel wiring needed to be replaced. The vehicle was repaired. The manufacturer was contacted, and a case was filed. The failure mileage was 11,064.
Corrective Action:
The contact owns a 2022 Hyundai Tucson. The contact stated while making a right turn, the steering wheel became firm. The contact stated that an unknown warning light was illuminated. The contact pulled over and had the vehicle towed to the dealer to be diagnosed. The dealer stated that the multi-fuse and the steering wheel wiring needed to be replaced. The vehicle was repaired. The manufacturer was contacted, and a case was filed. The failure mileage was 11,064.
Additional Notes:
The contact owns a 2022 Hyundai Tucson. The contact stated while making a right turn, the steering wheel became firm. The contact stated that an unknown warning light was illuminated. The contact pulled over and had the vehicle towed to the dealer to be diagnosed. The dealer stated that the multi-fuse and the steering wheel wiring needed to be replaced. The vehicle was repaired. The manufacturer was contacted, and a case was filed. The failure mileage was 11,064.
Mfg Campaign: 11511583
Recall Date: Mar 13, 2023
Hyundai Motor America
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
twice when my car shifted from second to third gear i lost throttle response and the engine went to idle speed. when i shut the vehicle off and restarted it worked
Corrective Action:
twice when my car shifted from second to third gear i lost throttle response and the engine went to idle speed. when i shut the vehicle off and restarted it worked
Additional Notes:
twice when my car shifted from second to third gear i lost throttle response and the engine went to idle speed. when i shut the vehicle off and restarted it worked
Mfg Campaign: 11511342
Recall Date: Mar 11, 2023
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
2022 2.5L HTRAC Tucson (Current Mileage: 27,088) This issue became notably clear roughly around the 12,000-to-15,000-mile mark on the vehicle. It's also worth mentioning that since month one of ownership, the vehicle has displayed some unnatural characteristics. Under hard throttle the engine created a tone that was very much discomforting and not confidence inspiring. It was abundantly clear the engine struggles to move this heavy AWD vehicle. The vehicle is so aggressive when it comes to shifting up to the next gear, I find myself doing 38-40 mph and the vehicle would be in 8th gear. When I would try to accelerate naturally the vehicle growls and vibrates and makes crunchy sounds as it struggles to accelerate against 8th gear. It's gotten so loud it can be heard over the AC and low volume radio. It's across the board as well, this issue occurs at highway speeds down to neighborhood driving. It will wholistically shift into too high of a gear whenever its possible, and the only way to prevent this experience is to manually shift the vehicle. This demonstrates that the driver is smarter in shifting requirements over the TCU. Furthermore, the gas milage for the first 12-to-15,000 miles failed to meet the specified expectations, additionally, the computer is aggressive in its calculations for the achieved MPG, and hand calculations tend to show they are off by 2 to 3 mpg consistently. I took the opportunity to change the oil in the vehicle early (1,500 miles) knowing that break in periods could have small metal build up as components seat and find their mark etc. To my Suprise, I was met with a substantial (in my opinion) amount of rolled metal material and metallic material in the oil. I took pictures and videos and decided to continue to change the oil every 2,000 miles to document changes. Currently the vehicles last oil change was at 25,000 miles and there is still a concerning amount of metallic material and occasionally rolled pieces of metal during oil changes.
Corrective Action:
2022 2.5L HTRAC Tucson (Current Mileage: 27,088) This issue became notably clear roughly around the 12,000-to-15,000-mile mark on the vehicle. It's also worth mentioning that since month one of ownership, the vehicle has displayed some unnatural characteristics. Under hard throttle the engine created a tone that was very much discomforting and not confidence inspiring. It was abundantly clear the engine struggles to move this heavy AWD vehicle. The vehicle is so aggressive when it comes to shifting up to the next gear, I find myself doing 38-40 mph and the vehicle would be in 8th gear. When I would try to accelerate naturally the vehicle growls and vibrates and makes crunchy sounds as it struggles to accelerate against 8th gear. It's gotten so loud it can be heard over the AC and low volume radio. It's across the board as well, this issue occurs at highway speeds down to neighborhood driving. It will wholistically shift into too high of a gear whenever its possible, and the only way to prevent this experience is to manually shift the vehicle. This demonstrates that the driver is smarter in shifting requirements over the TCU. Furthermore, the gas milage for the first 12-to-15,000 miles failed to meet the specified expectations, additionally, the computer is aggressive in its calculations for the achieved MPG, and hand calculations tend to show they are off by 2 to 3 mpg consistently. I took the opportunity to change the oil in the vehicle early (1,500 miles) knowing that break in periods could have small metal build up as components seat and find their mark etc. To my Suprise, I was met with a substantial (in my opinion) amount of rolled metal material and metallic material in the oil. I took pictures and videos and decided to continue to change the oil every 2,000 miles to document changes. Currently the vehicles last oil change was at 25,000 miles and there is still a concerning amount of metallic material and occasionally rolled pieces of metal during oil changes.
Additional Notes:
2022 2.5L HTRAC Tucson (Current Mileage: 27,088) This issue became notably clear roughly around the 12,000-to-15,000-mile mark on the vehicle. It's also worth mentioning that since month one of ownership, the vehicle has displayed some unnatural characteristics. Under hard throttle the engine created a tone that was very much discomforting and not confidence inspiring. It was abundantly clear the engine struggles to move this heavy AWD vehicle. The vehicle is so aggressive when it comes to shifting up to the next gear, I find myself doing 38-40 mph and the vehicle would be in 8th gear. When I would try to accelerate naturally the vehicle growls and vibrates and makes crunchy sounds as it struggles to accelerate against 8th gear. It's gotten so loud it can be heard over the AC and low volume radio. It's across the board as well, this issue occurs at highway speeds down to neighborhood driving. It will wholistically shift into too high of a gear whenever its possible, and the only way to prevent this experience is to manually shift the vehicle. This demonstrates that the driver is smarter in shifting requirements over the TCU. Furthermore, the gas milage for the first 12-to-15,000 miles failed to meet the specified expectations, additionally, the computer is aggressive in its calculations for the achieved MPG, and hand calculations tend to show they are off by 2 to 3 mpg consistently. I took the opportunity to change the oil in the vehicle early (1,500 miles) knowing that break in periods could have small metal build up as components seat and find their mark etc. To my Suprise, I was met with a substantial (in my opinion) amount of rolled metal material and metallic material in the oil. I took pictures and videos and decided to continue to change the oil every 2,000 miles to document changes. Currently the vehicles last oil change was at 25,000 miles and there is still a concerning amount of metallic material and occasionally rolled pieces of metal during oil changes.
Mfg Campaign: 11510947
Recall Date: Mar 9, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
2022 2.5L HTRAC Tucson (Current Mileage: 27,088) This issue became notably clear roughly around the 12,000-to-15,000-mile mark on the vehicle. It's also worth mentioning that since month one of ownership, the vehicle has displayed some unnatural characteristics. Under hard throttle the engine created a tone that was very much discomforting and not confidence inspiring. It was abundantly clear the engine struggles to move this heavy AWD vehicle. The vehicle is so aggressive when it comes to shifting up to the next gear, I find myself doing 38-40 mph and the vehicle would be in 8th gear. When I would try to accelerate naturally the vehicle growls and vibrates and makes crunchy sounds as it struggles to accelerate against 8th gear. It's gotten so loud it can be heard over the AC and low volume radio. It's across the board as well, this issue occurs at highway speeds down to neighborhood driving. It will wholistically shift into too high of a gear whenever its possible, and the only way to prevent this experience is to manually shift the vehicle. This demonstrates that the driver is smarter in shifting requirements over the TCU. Furthermore, the gas milage for the first 12-to-15,000 miles failed to meet the specified expectations, additionally, the computer is aggressive in its calculations for the achieved MPG, and hand calculations tend to show they are off by 2 to 3 mpg consistently. I took the opportunity to change the oil in the vehicle early (1,500 miles) knowing that break in periods could have small metal build up as components seat and find their mark etc. To my Suprise, I was met with a substantial (in my opinion) amount of rolled metal material and metallic material in the oil. I took pictures and videos and decided to continue to change the oil every 2,000 miles to document changes. Currently the vehicles last oil change was at 25,000 miles and there is still a concerning amount of metallic material and occasionally rolled pieces of metal during oil changes.
Corrective Action:
2022 2.5L HTRAC Tucson (Current Mileage: 27,088) This issue became notably clear roughly around the 12,000-to-15,000-mile mark on the vehicle. It's also worth mentioning that since month one of ownership, the vehicle has displayed some unnatural characteristics. Under hard throttle the engine created a tone that was very much discomforting and not confidence inspiring. It was abundantly clear the engine struggles to move this heavy AWD vehicle. The vehicle is so aggressive when it comes to shifting up to the next gear, I find myself doing 38-40 mph and the vehicle would be in 8th gear. When I would try to accelerate naturally the vehicle growls and vibrates and makes crunchy sounds as it struggles to accelerate against 8th gear. It's gotten so loud it can be heard over the AC and low volume radio. It's across the board as well, this issue occurs at highway speeds down to neighborhood driving. It will wholistically shift into too high of a gear whenever its possible, and the only way to prevent this experience is to manually shift the vehicle. This demonstrates that the driver is smarter in shifting requirements over the TCU. Furthermore, the gas milage for the first 12-to-15,000 miles failed to meet the specified expectations, additionally, the computer is aggressive in its calculations for the achieved MPG, and hand calculations tend to show they are off by 2 to 3 mpg consistently. I took the opportunity to change the oil in the vehicle early (1,500 miles) knowing that break in periods could have small metal build up as components seat and find their mark etc. To my Suprise, I was met with a substantial (in my opinion) amount of rolled metal material and metallic material in the oil. I took pictures and videos and decided to continue to change the oil every 2,000 miles to document changes. Currently the vehicles last oil change was at 25,000 miles and there is still a concerning amount of metallic material and occasionally rolled pieces of metal during oil changes.
Additional Notes:
2022 2.5L HTRAC Tucson (Current Mileage: 27,088) This issue became notably clear roughly around the 12,000-to-15,000-mile mark on the vehicle. It's also worth mentioning that since month one of ownership, the vehicle has displayed some unnatural characteristics. Under hard throttle the engine created a tone that was very much discomforting and not confidence inspiring. It was abundantly clear the engine struggles to move this heavy AWD vehicle. The vehicle is so aggressive when it comes to shifting up to the next gear, I find myself doing 38-40 mph and the vehicle would be in 8th gear. When I would try to accelerate naturally the vehicle growls and vibrates and makes crunchy sounds as it struggles to accelerate against 8th gear. It's gotten so loud it can be heard over the AC and low volume radio. It's across the board as well, this issue occurs at highway speeds down to neighborhood driving. It will wholistically shift into too high of a gear whenever its possible, and the only way to prevent this experience is to manually shift the vehicle. This demonstrates that the driver is smarter in shifting requirements over the TCU. Furthermore, the gas milage for the first 12-to-15,000 miles failed to meet the specified expectations, additionally, the computer is aggressive in its calculations for the achieved MPG, and hand calculations tend to show they are off by 2 to 3 mpg consistently. I took the opportunity to change the oil in the vehicle early (1,500 miles) knowing that break in periods could have small metal build up as components seat and find their mark etc. To my Suprise, I was met with a substantial (in my opinion) amount of rolled metal material and metallic material in the oil. I took pictures and videos and decided to continue to change the oil every 2,000 miles to document changes. Currently the vehicles last oil change was at 25,000 miles and there is still a concerning amount of metallic material and occasionally rolled pieces of metal during oil changes.
Mfg Campaign: 11510947
Recall Date: Mar 9, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
I was driving on the highway with my ACC (Adaptive Cruise Control) and Lane Keeping Assistance on. Suddenly, I heard a loud noise from the engine. My vehicle was slowing down and was not able to accelerate. As I was pulling my vehicle on the side of the road, I saw oil warning light and check engine light on at the dashboard.
Corrective Action:
I was driving on the highway with my ACC (Adaptive Cruise Control) and Lane Keeping Assistance on. Suddenly, I heard a loud noise from the engine. My vehicle was slowing down and was not able to accelerate. As I was pulling my vehicle on the side of the road, I saw oil warning light and check engine light on at the dashboard.
Additional Notes:
I was driving on the highway with my ACC (Adaptive Cruise Control) and Lane Keeping Assistance on. Suddenly, I heard a loud noise from the engine. My vehicle was slowing down and was not able to accelerate. As I was pulling my vehicle on the side of the road, I saw oil warning light and check engine light on at the dashboard.
Mfg Campaign: 11510839
Recall Date: Mar 8, 2023
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
I was driving on the highway with my ACC (Adaptive Cruise Control) and Lane Keeping Assistance on. Suddenly, I heard a loud noise from the engine. My vehicle was slowing down and was not able to accelerate. As I was pulling my vehicle on the side of the road, I saw oil warning light and check engine light on at the dashboard.
Corrective Action:
I was driving on the highway with my ACC (Adaptive Cruise Control) and Lane Keeping Assistance on. Suddenly, I heard a loud noise from the engine. My vehicle was slowing down and was not able to accelerate. As I was pulling my vehicle on the side of the road, I saw oil warning light and check engine light on at the dashboard.
Additional Notes:
I was driving on the highway with my ACC (Adaptive Cruise Control) and Lane Keeping Assistance on. Suddenly, I heard a loud noise from the engine. My vehicle was slowing down and was not able to accelerate. As I was pulling my vehicle on the side of the road, I saw oil warning light and check engine light on at the dashboard.
Mfg Campaign: 11510839
Recall Date: Mar 8, 2023
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
No audio from all speakers. This issue is recurring and requires the vehicle to be brought to the service department for repairs. There is a Hyundai technical service bulletin issued #22-be-008h. I have experienced two incidents since purchasing the vehicle. I only have 1931 miles on the vehicle. Each incident I have waited over 2 weeks to have the vehicle looked at and diagnosed. I am now waiting on a part (external amplifier) that is on back order. Without sound none of the safety warning features that are relayed through the speakers are available to me while driving.
Corrective Action:
No audio from all speakers. This issue is recurring and requires the vehicle to be brought to the service department for repairs. There is a Hyundai technical service bulletin issued #22-be-008h. I have experienced two incidents since purchasing the vehicle. I only have 1931 miles on the vehicle. Each incident I have waited over 2 weeks to have the vehicle looked at and diagnosed. I am now waiting on a part (external amplifier) that is on back order. Without sound none of the safety warning features that are relayed through the speakers are available to me while driving.
Additional Notes:
No audio from all speakers. This issue is recurring and requires the vehicle to be brought to the service department for repairs. There is a Hyundai technical service bulletin issued #22-be-008h. I have experienced two incidents since purchasing the vehicle. I only have 1931 miles on the vehicle. Each incident I have waited over 2 weeks to have the vehicle looked at and diagnosed. I am now waiting on a part (external amplifier) that is on back order. Without sound none of the safety warning features that are relayed through the speakers are available to me while driving.
Mfg Campaign: 11510537
Recall Date: Mar 7, 2023
Hyundai Motor America
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
I was pulling out of a parking lot when my auto-braking activated. There was absolutely nothing anywhere around my car. I was entering a 2 lane road with zero traffic on it at that moment. When I pressed the gas pedal the brakes stayed locked. I quickly pressed the brake pedal at which time it released the brakes. I was then able to accelerate freely.
Corrective Action:
I was pulling out of a parking lot when my auto-braking activated. There was absolutely nothing anywhere around my car. I was entering a 2 lane road with zero traffic on it at that moment. When I pressed the gas pedal the brakes stayed locked. I quickly pressed the brake pedal at which time it released the brakes. I was then able to accelerate freely.
Additional Notes:
I was pulling out of a parking lot when my auto-braking activated. There was absolutely nothing anywhere around my car. I was entering a 2 lane road with zero traffic on it at that moment. When I pressed the gas pedal the brakes stayed locked. I quickly pressed the brake pedal at which time it released the brakes. I was then able to accelerate freely.
Mfg Campaign: 11509562
Recall Date: Feb 28, 2023
Hyundai Motor America
Defect Description:
STRUCTURE:BODY
Potential Consequences:
1. I had an issue with my new Hyundai: rear driver side window just shattered with no reason. 2. It's happened what car was in parking spot and glass does not hurt anyone, but it could happen on a highway with worst consequences. 3. I believe it was kind of factory defect or so, but local dealership doesn't agree with me, they didn't even inspect it. 4. There were no signs that this going to happen, window was just fine all the time, and the day before incident, and the same day in the morning. Also I have video recording from outdoor surveillance cameras of the moment when it's happened if you would like to take a look.
Corrective Action:
1. I had an issue with my new Hyundai: rear driver side window just shattered with no reason. 2. It's happened what car was in parking spot and glass does not hurt anyone, but it could happen on a highway with worst consequences. 3. I believe it was kind of factory defect or so, but local dealership doesn't agree with me, they didn't even inspect it. 4. There were no signs that this going to happen, window was just fine all the time, and the day before incident, and the same day in the morning. Also I have video recording from outdoor surveillance cameras of the moment when it's happened if you would like to take a look.
Additional Notes:
1. I had an issue with my new Hyundai: rear driver side window just shattered with no reason. 2. It's happened what car was in parking spot and glass does not hurt anyone, but it could happen on a highway with worst consequences. 3. I believe it was kind of factory defect or so, but local dealership doesn't agree with me, they didn't even inspect it. 4. There were no signs that this going to happen, window was just fine all the time, and the day before incident, and the same day in the morning. Also I have video recording from outdoor surveillance cameras of the moment when it's happened if you would like to take a look.
Mfg Campaign: 11509357
Recall Date: Feb 27, 2023
Hyundai Motor America
Defect Description:
VISIBILITY:GLASS, SIDE/REAR
Potential Consequences:
1. I had an issue with my new Hyundai: rear driver side window just shattered with no reason. 2. It's happened what car was in parking spot and glass does not hurt anyone, but it could happen on a highway with worst consequences. 3. I believe it was kind of factory defect or so, but local dealership doesn't agree with me, they didn't even inspect it. 4. There were no signs that this going to happen, window was just fine all the time, and the day before incident, and the same day in the morning. Also I have video recording from outdoor surveillance cameras of the moment when it's happened if you would like to take a look.
Corrective Action:
1. I had an issue with my new Hyundai: rear driver side window just shattered with no reason. 2. It's happened what car was in parking spot and glass does not hurt anyone, but it could happen on a highway with worst consequences. 3. I believe it was kind of factory defect or so, but local dealership doesn't agree with me, they didn't even inspect it. 4. There were no signs that this going to happen, window was just fine all the time, and the day before incident, and the same day in the morning. Also I have video recording from outdoor surveillance cameras of the moment when it's happened if you would like to take a look.
Additional Notes:
1. I had an issue with my new Hyundai: rear driver side window just shattered with no reason. 2. It's happened what car was in parking spot and glass does not hurt anyone, but it could happen on a highway with worst consequences. 3. I believe it was kind of factory defect or so, but local dealership doesn't agree with me, they didn't even inspect it. 4. There were no signs that this going to happen, window was just fine all the time, and the day before incident, and the same day in the morning. Also I have video recording from outdoor surveillance cameras of the moment when it's happened if you would like to take a look.
Mfg Campaign: 11509357
Recall Date: Feb 27, 2023
Hyundai Motor America
Defect Description:
SERVICE BRAKES
Potential Consequences:
The contact owns a 2022 Hyundai Tucson. The contact stated while driving approximately 70 MPH down a mountain, the brake pedal was depressed, and the vehicle started vibrating abnormally. There were no warning lights illuminated. The contact took the vehicle to the dealer who diagnosed that the front brake rotors hot spots. The rotors were turned. The manufacturer was not made aware of the failure. The approximate failure mileage was 76,000.
Corrective Action:
The contact owns a 2022 Hyundai Tucson. The contact stated while driving approximately 70 MPH down a mountain, the brake pedal was depressed, and the vehicle started vibrating abnormally. There were no warning lights illuminated. The contact took the vehicle to the dealer who diagnosed that the front brake rotors hot spots. The rotors were turned. The manufacturer was not made aware of the failure. The approximate failure mileage was 76,000.
Additional Notes:
The contact owns a 2022 Hyundai Tucson. The contact stated while driving approximately 70 MPH down a mountain, the brake pedal was depressed, and the vehicle started vibrating abnormally. There were no warning lights illuminated. The contact took the vehicle to the dealer who diagnosed that the front brake rotors hot spots. The rotors were turned. The manufacturer was not made aware of the failure. The approximate failure mileage was 76,000.
Mfg Campaign: 11507662
Recall Date: Feb 16, 2023
Hyundai Motor America
Defect Description:
SERVICE BRAKES, AIR:DISC:ROTOR
Potential Consequences:
The contact owns a 2022 Hyundai Tucson. The contact stated while driving approximately 70 MPH down a mountain, the brake pedal was depressed, and the vehicle started vibrating abnormally. There were no warning lights illuminated. The contact took the vehicle to the dealer who diagnosed that the front brake rotors hot spots. The rotors were turned. The manufacturer was not made aware of the failure. The approximate failure mileage was 76,000.
Corrective Action:
The contact owns a 2022 Hyundai Tucson. The contact stated while driving approximately 70 MPH down a mountain, the brake pedal was depressed, and the vehicle started vibrating abnormally. There were no warning lights illuminated. The contact took the vehicle to the dealer who diagnosed that the front brake rotors hot spots. The rotors were turned. The manufacturer was not made aware of the failure. The approximate failure mileage was 76,000.
Additional Notes:
The contact owns a 2022 Hyundai Tucson. The contact stated while driving approximately 70 MPH down a mountain, the brake pedal was depressed, and the vehicle started vibrating abnormally. There were no warning lights illuminated. The contact took the vehicle to the dealer who diagnosed that the front brake rotors hot spots. The rotors were turned. The manufacturer was not made aware of the failure. The approximate failure mileage was 76,000.
Mfg Campaign: 11507662
Recall Date: Feb 16, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
On Tues Feb 7, 2023, I was traveling at approx 6:50 pm on a suburban street at the posted 35 mph limit. My car started to lose speed, slowing to 27, then about 22-24 mph. I felt as though the engine was misfiring for an unknown reason. Since I was approaching an intersection and needed to make a left-hand turn, I started to depress the brake pedal. With no oncoming traffic, I slowed not quite to a stop, made the turn, but then had extreme difficulty getting the car to accelerate, again with the engine sputtering, chugging like a misfire, and shaking. My vehicle did not seem to go beyond 15 mph, and slowed again as I turned into my destination, about 2-3 blocks from the intersection. I parked and locked the car and was in a store for approximately 10 minutes. When returning to my vehicle, it would not start-the brake pedal could not be depressed at all, it appeared extremely hard. After 1-2 minutes of gently tapping the brake pedal, it loosened and I started the car. I put the car in reverse and it stopped in the middle of the parking lot with cars almost hitting me. I saw Engine Warning lights, Battery Warning lights, and a quick message across the screen but was unable to capture the meaning. After several more attempts, the engine started but was shaking violently, but I could not go beyond 3 mph. The shaking was so strong, items on the passenger seat shifted on the floor. I chose to remain in the parking lot and call Hyundai Bluelink. Since it was dark, I remained in the vehicle with the engine running, but excessive smoke billowed from the rear of the car. It was towed to Gerald Hyundai in North Aurora. After 3 days the dealer could not find any issue, however, I refused to take the car back, as I could recall it misfiring in previous weeks but unfortunately dismissed it. I requested a Technical Case File be opened at the Dealer. I still do not have my car after 1 week. This is a very serious issue and I am aware other owners have experienced it as well.
Corrective Action:
On Tues Feb 7, 2023, I was traveling at approx 6:50 pm on a suburban street at the posted 35 mph limit. My car started to lose speed, slowing to 27, then about 22-24 mph. I felt as though the engine was misfiring for an unknown reason. Since I was approaching an intersection and needed to make a left-hand turn, I started to depress the brake pedal. With no oncoming traffic, I slowed not quite to a stop, made the turn, but then had extreme difficulty getting the car to accelerate, again with the engine sputtering, chugging like a misfire, and shaking. My vehicle did not seem to go beyond 15 mph, and slowed again as I turned into my destination, about 2-3 blocks from the intersection. I parked and locked the car and was in a store for approximately 10 minutes. When returning to my vehicle, it would not start-the brake pedal could not be depressed at all, it appeared extremely hard. After 1-2 minutes of gently tapping the brake pedal, it loosened and I started the car. I put the car in reverse and it stopped in the middle of the parking lot with cars almost hitting me. I saw Engine Warning lights, Battery Warning lights, and a quick message across the screen but was unable to capture the meaning. After several more attempts, the engine started but was shaking violently, but I could not go beyond 3 mph. The shaking was so strong, items on the passenger seat shifted on the floor. I chose to remain in the parking lot and call Hyundai Bluelink. Since it was dark, I remained in the vehicle with the engine running, but excessive smoke billowed from the rear of the car. It was towed to Gerald Hyundai in North Aurora. After 3 days the dealer could not find any issue, however, I refused to take the car back, as I could recall it misfiring in previous weeks but unfortunately dismissed it. I requested a Technical Case File be opened at the Dealer. I still do not have my car after 1 week. This is a very serious issue and I am aware other owners have experienced it as well.
Additional Notes:
On Tues Feb 7, 2023, I was traveling at approx 6:50 pm on a suburban street at the posted 35 mph limit. My car started to lose speed, slowing to 27, then about 22-24 mph. I felt as though the engine was misfiring for an unknown reason. Since I was approaching an intersection and needed to make a left-hand turn, I started to depress the brake pedal. With no oncoming traffic, I slowed not quite to a stop, made the turn, but then had extreme difficulty getting the car to accelerate, again with the engine sputtering, chugging like a misfire, and shaking. My vehicle did not seem to go beyond 15 mph, and slowed again as I turned into my destination, about 2-3 blocks from the intersection. I parked and locked the car and was in a store for approximately 10 minutes. When returning to my vehicle, it would not start-the brake pedal could not be depressed at all, it appeared extremely hard. After 1-2 minutes of gently tapping the brake pedal, it loosened and I started the car. I put the car in reverse and it stopped in the middle of the parking lot with cars almost hitting me. I saw Engine Warning lights, Battery Warning lights, and a quick message across the screen but was unable to capture the meaning. After several more attempts, the engine started but was shaking violently, but I could not go beyond 3 mph. The shaking was so strong, items on the passenger seat shifted on the floor. I chose to remain in the parking lot and call Hyundai Bluelink. Since it was dark, I remained in the vehicle with the engine running, but excessive smoke billowed from the rear of the car. It was towed to Gerald Hyundai in North Aurora. After 3 days the dealer could not find any issue, however, I refused to take the car back, as I could recall it misfiring in previous weeks but unfortunately dismissed it. I requested a Technical Case File be opened at the Dealer. I still do not have my car after 1 week. This is a very serious issue and I am aware other owners have experienced it as well.
Mfg Campaign: 11507213
Recall Date: Feb 14, 2023
Hyundai Motor America
Defect Description:
SERVICE BRAKES
Potential Consequences:
On Tues Feb 7, 2023, I was traveling at approx 6:50 pm on a suburban street at the posted 35 mph limit. My car started to lose speed, slowing to 27, then about 22-24 mph. I felt as though the engine was misfiring for an unknown reason. Since I was approaching an intersection and needed to make a left-hand turn, I started to depress the brake pedal. With no oncoming traffic, I slowed not quite to a stop, made the turn, but then had extreme difficulty getting the car to accelerate, again with the engine sputtering, chugging like a misfire, and shaking. My vehicle did not seem to go beyond 15 mph, and slowed again as I turned into my destination, about 2-3 blocks from the intersection. I parked and locked the car and was in a store for approximately 10 minutes. When returning to my vehicle, it would not start-the brake pedal could not be depressed at all, it appeared extremely hard. After 1-2 minutes of gently tapping the brake pedal, it loosened and I started the car. I put the car in reverse and it stopped in the middle of the parking lot with cars almost hitting me. I saw Engine Warning lights, Battery Warning lights, and a quick message across the screen but was unable to capture the meaning. After several more attempts, the engine started but was shaking violently, but I could not go beyond 3 mph. The shaking was so strong, items on the passenger seat shifted on the floor. I chose to remain in the parking lot and call Hyundai Bluelink. Since it was dark, I remained in the vehicle with the engine running, but excessive smoke billowed from the rear of the car. It was towed to Gerald Hyundai in North Aurora. After 3 days the dealer could not find any issue, however, I refused to take the car back, as I could recall it misfiring in previous weeks but unfortunately dismissed it. I requested a Technical Case File be opened at the Dealer. I still do not have my car after 1 week. This is a very serious issue and I am aware other owners have experienced it as well.
Corrective Action:
On Tues Feb 7, 2023, I was traveling at approx 6:50 pm on a suburban street at the posted 35 mph limit. My car started to lose speed, slowing to 27, then about 22-24 mph. I felt as though the engine was misfiring for an unknown reason. Since I was approaching an intersection and needed to make a left-hand turn, I started to depress the brake pedal. With no oncoming traffic, I slowed not quite to a stop, made the turn, but then had extreme difficulty getting the car to accelerate, again with the engine sputtering, chugging like a misfire, and shaking. My vehicle did not seem to go beyond 15 mph, and slowed again as I turned into my destination, about 2-3 blocks from the intersection. I parked and locked the car and was in a store for approximately 10 minutes. When returning to my vehicle, it would not start-the brake pedal could not be depressed at all, it appeared extremely hard. After 1-2 minutes of gently tapping the brake pedal, it loosened and I started the car. I put the car in reverse and it stopped in the middle of the parking lot with cars almost hitting me. I saw Engine Warning lights, Battery Warning lights, and a quick message across the screen but was unable to capture the meaning. After several more attempts, the engine started but was shaking violently, but I could not go beyond 3 mph. The shaking was so strong, items on the passenger seat shifted on the floor. I chose to remain in the parking lot and call Hyundai Bluelink. Since it was dark, I remained in the vehicle with the engine running, but excessive smoke billowed from the rear of the car. It was towed to Gerald Hyundai in North Aurora. After 3 days the dealer could not find any issue, however, I refused to take the car back, as I could recall it misfiring in previous weeks but unfortunately dismissed it. I requested a Technical Case File be opened at the Dealer. I still do not have my car after 1 week. This is a very serious issue and I am aware other owners have experienced it as well.
Additional Notes:
On Tues Feb 7, 2023, I was traveling at approx 6:50 pm on a suburban street at the posted 35 mph limit. My car started to lose speed, slowing to 27, then about 22-24 mph. I felt as though the engine was misfiring for an unknown reason. Since I was approaching an intersection and needed to make a left-hand turn, I started to depress the brake pedal. With no oncoming traffic, I slowed not quite to a stop, made the turn, but then had extreme difficulty getting the car to accelerate, again with the engine sputtering, chugging like a misfire, and shaking. My vehicle did not seem to go beyond 15 mph, and slowed again as I turned into my destination, about 2-3 blocks from the intersection. I parked and locked the car and was in a store for approximately 10 minutes. When returning to my vehicle, it would not start-the brake pedal could not be depressed at all, it appeared extremely hard. After 1-2 minutes of gently tapping the brake pedal, it loosened and I started the car. I put the car in reverse and it stopped in the middle of the parking lot with cars almost hitting me. I saw Engine Warning lights, Battery Warning lights, and a quick message across the screen but was unable to capture the meaning. After several more attempts, the engine started but was shaking violently, but I could not go beyond 3 mph. The shaking was so strong, items on the passenger seat shifted on the floor. I chose to remain in the parking lot and call Hyundai Bluelink. Since it was dark, I remained in the vehicle with the engine running, but excessive smoke billowed from the rear of the car. It was towed to Gerald Hyundai in North Aurora. After 3 days the dealer could not find any issue, however, I refused to take the car back, as I could recall it misfiring in previous weeks but unfortunately dismissed it. I requested a Technical Case File be opened at the Dealer. I still do not have my car after 1 week. This is a very serious issue and I am aware other owners have experienced it as well.
Mfg Campaign: 11507213
Recall Date: Feb 14, 2023
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