Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2022 Tucson and 2022-2023 Santa Cruz vehicles. The roof moldings may detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 241
Recall Date: Jan 31, 2023
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2022 Tucson vehicles. The software installed in the Integrated Central Control Unit (ICU) may be incompatible with the vehicle, which could result in inoperative headlights and/or taillights.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 214
Recall Date: Dec 2, 2021
Consumer Complaints
437 ComplaintsHyundai Motor America
Defect Description:
SUSPENSION
Potential Consequences:
Trailing arm bushings on both sides appear to generate considerable noise indicating wear (has been since delivery but getting much worse over this year). Dealer's solution was to simply lubricate them. The owner manual says nothing of this, and I think this is a simple "go away" band-aid solution. Attempted to reach Hyundai corporate, who asked me to confirm with the dealer if that is proper. That seems like a question for engineering, not the dealer who applied the band-aid fix. It is apparent that the bushings they affixed to the vehicle are defective and could possibly cause larger issues down the line -- far enough down the road when Hyundai can claim they are a wear item and need to be replaced.
Corrective Action:
Trailing arm bushings on both sides appear to generate considerable noise indicating wear (has been since delivery but getting much worse over this year). Dealer's solution was to simply lubricate them. The owner manual says nothing of this, and I think this is a simple "go away" band-aid solution. Attempted to reach Hyundai corporate, who asked me to confirm with the dealer if that is proper. That seems like a question for engineering, not the dealer who applied the band-aid fix. It is apparent that the bushings they affixed to the vehicle are defective and could possibly cause larger issues down the line -- far enough down the road when Hyundai can claim they are a wear item and need to be replaced.
Additional Notes:
Trailing arm bushings on both sides appear to generate considerable noise indicating wear (has been since delivery but getting much worse over this year). Dealer's solution was to simply lubricate them. The owner manual says nothing of this, and I think this is a simple "go away" band-aid solution. Attempted to reach Hyundai corporate, who asked me to confirm with the dealer if that is proper. That seems like a question for engineering, not the dealer who applied the band-aid fix. It is apparent that the bushings they affixed to the vehicle are defective and could possibly cause larger issues down the line -- far enough down the road when Hyundai can claim they are a wear item and need to be replaced.
Mfg Campaign: 11621977
Recall Date: Oct 25, 2024
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Check engine light and error message popped up on screen "A possible condition with your Engine Control System has been detected. A full system check is recommended to be done when convenient. Please contact your local dealership to schedule an appointment." Roughly 46500 miles. Contacted BlueLink and they could not help because dealerships were already closed.
Corrective Action:
Check engine light and error message popped up on screen "A possible condition with your Engine Control System has been detected. A full system check is recommended to be done when convenient. Please contact your local dealership to schedule an appointment." Roughly 46500 miles. Contacted BlueLink and they could not help because dealerships were already closed.
Additional Notes:
Check engine light and error message popped up on screen "A possible condition with your Engine Control System has been detected. A full system check is recommended to be done when convenient. Please contact your local dealership to schedule an appointment." Roughly 46500 miles. Contacted BlueLink and they could not help because dealerships were already closed.
Mfg Campaign: 11621661
Recall Date: Oct 24, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Check engine light and error message popped up on screen "A possible condition with your Engine Control System has been detected. A full system check is recommended to be done when convenient. Please contact your local dealership to schedule an appointment." Roughly 46500 miles. Contacted BlueLink and they could not help because dealerships were already closed.
Corrective Action:
Check engine light and error message popped up on screen "A possible condition with your Engine Control System has been detected. A full system check is recommended to be done when convenient. Please contact your local dealership to schedule an appointment." Roughly 46500 miles. Contacted BlueLink and they could not help because dealerships were already closed.
Additional Notes:
Check engine light and error message popped up on screen "A possible condition with your Engine Control System has been detected. A full system check is recommended to be done when convenient. Please contact your local dealership to schedule an appointment." Roughly 46500 miles. Contacted BlueLink and they could not help because dealerships were already closed.
Mfg Campaign: 11621661
Recall Date: Oct 24, 2024
Hyundai Motor America
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Check engine light and error message popped up on screen "A possible condition with your Engine Control System has been detected. A full system check is recommended to be done when convenient. Please contact your local dealership to schedule an appointment." Roughly 46500 miles. Contacted BlueLink and they could not help because dealerships were already closed.
Corrective Action:
Check engine light and error message popped up on screen "A possible condition with your Engine Control System has been detected. A full system check is recommended to be done when convenient. Please contact your local dealership to schedule an appointment." Roughly 46500 miles. Contacted BlueLink and they could not help because dealerships were already closed.
Additional Notes:
Check engine light and error message popped up on screen "A possible condition with your Engine Control System has been detected. A full system check is recommended to be done when convenient. Please contact your local dealership to schedule an appointment." Roughly 46500 miles. Contacted BlueLink and they could not help because dealerships were already closed.
Mfg Campaign: 11621661
Recall Date: Oct 24, 2024
Hyundai Motor America
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
Vehicle was parked for an hour facing south. When vehicle was started, forward safety and blind spot monitoring warnings came on and many other systems tied to forward camera were disengaged. Mileage: 123k. Power steering was unresponsive and brakes felt spongy. Disconnected battery and let sit for a day. Reconnected and issue went away. A week later, was parked at hospital facing south for 4 hours. Issue came back, this time disconnecting battery did not fix issue. Dealer currently has the vehicle and they are claiming it shows rear end damage even though the car hasn’t been in an accident since I was rear ended and car was repaired. Dealer reported over 80 body codes including blind spot monitoring radar.
Corrective Action:
Vehicle was parked for an hour facing south. When vehicle was started, forward safety and blind spot monitoring warnings came on and many other systems tied to forward camera were disengaged. Mileage: 123k. Power steering was unresponsive and brakes felt spongy. Disconnected battery and let sit for a day. Reconnected and issue went away. A week later, was parked at hospital facing south for 4 hours. Issue came back, this time disconnecting battery did not fix issue. Dealer currently has the vehicle and they are claiming it shows rear end damage even though the car hasn’t been in an accident since I was rear ended and car was repaired. Dealer reported over 80 body codes including blind spot monitoring radar.
Additional Notes:
Vehicle was parked for an hour facing south. When vehicle was started, forward safety and blind spot monitoring warnings came on and many other systems tied to forward camera were disengaged. Mileage: 123k. Power steering was unresponsive and brakes felt spongy. Disconnected battery and let sit for a day. Reconnected and issue went away. A week later, was parked at hospital facing south for 4 hours. Issue came back, this time disconnecting battery did not fix issue. Dealer currently has the vehicle and they are claiming it shows rear end damage even though the car hasn’t been in an accident since I was rear ended and car was repaired. Dealer reported over 80 body codes including blind spot monitoring radar.
Mfg Campaign: 11621382
Recall Date: Oct 22, 2024
Hyundai Motor America
Defect Description:
LANE DEPARTURE: BLIND SPOT DETECTION
Potential Consequences:
Vehicle was parked for an hour facing south. When vehicle was started, forward safety and blind spot monitoring warnings came on and many other systems tied to forward camera were disengaged. Mileage: 123k. Power steering was unresponsive and brakes felt spongy. Disconnected battery and let sit for a day. Reconnected and issue went away. A week later, was parked at hospital facing south for 4 hours. Issue came back, this time disconnecting battery did not fix issue. Dealer currently has the vehicle and they are claiming it shows rear end damage even though the car hasn’t been in an accident since I was rear ended and car was repaired. Dealer reported over 80 body codes including blind spot monitoring radar.
Corrective Action:
Vehicle was parked for an hour facing south. When vehicle was started, forward safety and blind spot monitoring warnings came on and many other systems tied to forward camera were disengaged. Mileage: 123k. Power steering was unresponsive and brakes felt spongy. Disconnected battery and let sit for a day. Reconnected and issue went away. A week later, was parked at hospital facing south for 4 hours. Issue came back, this time disconnecting battery did not fix issue. Dealer currently has the vehicle and they are claiming it shows rear end damage even though the car hasn’t been in an accident since I was rear ended and car was repaired. Dealer reported over 80 body codes including blind spot monitoring radar.
Additional Notes:
Vehicle was parked for an hour facing south. When vehicle was started, forward safety and blind spot monitoring warnings came on and many other systems tied to forward camera were disengaged. Mileage: 123k. Power steering was unresponsive and brakes felt spongy. Disconnected battery and let sit for a day. Reconnected and issue went away. A week later, was parked at hospital facing south for 4 hours. Issue came back, this time disconnecting battery did not fix issue. Dealer currently has the vehicle and they are claiming it shows rear end damage even though the car hasn’t been in an accident since I was rear ended and car was repaired. Dealer reported over 80 body codes including blind spot monitoring radar.
Mfg Campaign: 11621382
Recall Date: Oct 22, 2024
Hyundai Motor America
Defect Description:
LANE DEPARTURE: ASSIST
Potential Consequences:
Vehicle was parked for an hour facing south. When vehicle was started, forward safety and blind spot monitoring warnings came on and many other systems tied to forward camera were disengaged. Mileage: 123k. Power steering was unresponsive and brakes felt spongy. Disconnected battery and let sit for a day. Reconnected and issue went away. A week later, was parked at hospital facing south for 4 hours. Issue came back, this time disconnecting battery did not fix issue. Dealer currently has the vehicle and they are claiming it shows rear end damage even though the car hasn’t been in an accident since I was rear ended and car was repaired. Dealer reported over 80 body codes including blind spot monitoring radar.
Corrective Action:
Vehicle was parked for an hour facing south. When vehicle was started, forward safety and blind spot monitoring warnings came on and many other systems tied to forward camera were disengaged. Mileage: 123k. Power steering was unresponsive and brakes felt spongy. Disconnected battery and let sit for a day. Reconnected and issue went away. A week later, was parked at hospital facing south for 4 hours. Issue came back, this time disconnecting battery did not fix issue. Dealer currently has the vehicle and they are claiming it shows rear end damage even though the car hasn’t been in an accident since I was rear ended and car was repaired. Dealer reported over 80 body codes including blind spot monitoring radar.
Additional Notes:
Vehicle was parked for an hour facing south. When vehicle was started, forward safety and blind spot monitoring warnings came on and many other systems tied to forward camera were disengaged. Mileage: 123k. Power steering was unresponsive and brakes felt spongy. Disconnected battery and let sit for a day. Reconnected and issue went away. A week later, was parked at hospital facing south for 4 hours. Issue came back, this time disconnecting battery did not fix issue. Dealer currently has the vehicle and they are claiming it shows rear end damage even though the car hasn’t been in an accident since I was rear ended and car was repaired. Dealer reported over 80 body codes including blind spot monitoring radar.
Mfg Campaign: 11621382
Recall Date: Oct 22, 2024
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
Vehicle has experienced, unexpected, slight and brief, acceleration 3 times at highway speeds up to 60 mph. The 4th incident was an uncontrolled acceleration when parking behind another parked vehicle. Car accelerated into the backend of parked vehicle. Operator was at a complete stop and needed to pull forward a few feet. They took foot off of brake and lightly pressed the gas peddle. The car unexpectedly surged forward hitting parked car. 1 day later we received an email from Hyundai Blue Link stating that "a possible condition with your Engine Control System has been detected" and recommends bringing in for service for a full system check. Both cars were damaged and Tuscon had to be towed to a repair shop.
Corrective Action:
Vehicle has experienced, unexpected, slight and brief, acceleration 3 times at highway speeds up to 60 mph. The 4th incident was an uncontrolled acceleration when parking behind another parked vehicle. Car accelerated into the backend of parked vehicle. Operator was at a complete stop and needed to pull forward a few feet. They took foot off of brake and lightly pressed the gas peddle. The car unexpectedly surged forward hitting parked car. 1 day later we received an email from Hyundai Blue Link stating that "a possible condition with your Engine Control System has been detected" and recommends bringing in for service for a full system check. Both cars were damaged and Tuscon had to be towed to a repair shop.
Additional Notes:
Vehicle has experienced, unexpected, slight and brief, acceleration 3 times at highway speeds up to 60 mph. The 4th incident was an uncontrolled acceleration when parking behind another parked vehicle. Car accelerated into the backend of parked vehicle. Operator was at a complete stop and needed to pull forward a few feet. They took foot off of brake and lightly pressed the gas peddle. The car unexpectedly surged forward hitting parked car. 1 day later we received an email from Hyundai Blue Link stating that "a possible condition with your Engine Control System has been detected" and recommends bringing in for service for a full system check. Both cars were damaged and Tuscon had to be towed to a repair shop.
Mfg Campaign: 11620868
Recall Date: Oct 20, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
While driving the car the engine died, locking up both the gas and brake pedals. The car had to come to a stop on its own, my wife could not depress the gas or brake to stop the car. She was going through an intersection and narrowly avoided a major accident! The battery light came on, the check engine light and the car started to fill up with a smell of burning plastic and gas. When trying to turn the car back on after turning it off it would start with a major shake and bang then turn back off. All warning lights stayed on. Battery was fully charged still. Autobody shop found engine issues in their pre scan before sending it to Hyundai to warranty it as it only has 6,626 miles and is 2 years old. There was a warning of low battery while we were on vacation and the car was sitting for a few days. And a sluggish start when it sat for few days like the battery was low, but it wasn’t based on the volt meter.
Corrective Action:
While driving the car the engine died, locking up both the gas and brake pedals. The car had to come to a stop on its own, my wife could not depress the gas or brake to stop the car. She was going through an intersection and narrowly avoided a major accident! The battery light came on, the check engine light and the car started to fill up with a smell of burning plastic and gas. When trying to turn the car back on after turning it off it would start with a major shake and bang then turn back off. All warning lights stayed on. Battery was fully charged still. Autobody shop found engine issues in their pre scan before sending it to Hyundai to warranty it as it only has 6,626 miles and is 2 years old. There was a warning of low battery while we were on vacation and the car was sitting for a few days. And a sluggish start when it sat for few days like the battery was low, but it wasn’t based on the volt meter.
Additional Notes:
While driving the car the engine died, locking up both the gas and brake pedals. The car had to come to a stop on its own, my wife could not depress the gas or brake to stop the car. She was going through an intersection and narrowly avoided a major accident! The battery light came on, the check engine light and the car started to fill up with a smell of burning plastic and gas. When trying to turn the car back on after turning it off it would start with a major shake and bang then turn back off. All warning lights stayed on. Battery was fully charged still. Autobody shop found engine issues in their pre scan before sending it to Hyundai to warranty it as it only has 6,626 miles and is 2 years old. There was a warning of low battery while we were on vacation and the car was sitting for a few days. And a sluggish start when it sat for few days like the battery was low, but it wasn’t based on the volt meter.
Mfg Campaign: 11620284
Recall Date: Oct 17, 2024
Hyundai Motor America
Defect Description:
SERVICE BRAKES
Potential Consequences:
While driving the car the engine died, locking up both the gas and brake pedals. The car had to come to a stop on its own, my wife could not depress the gas or brake to stop the car. She was going through an intersection and narrowly avoided a major accident! The battery light came on, the check engine light and the car started to fill up with a smell of burning plastic and gas. When trying to turn the car back on after turning it off it would start with a major shake and bang then turn back off. All warning lights stayed on. Battery was fully charged still. Autobody shop found engine issues in their pre scan before sending it to Hyundai to warranty it as it only has 6,626 miles and is 2 years old. There was a warning of low battery while we were on vacation and the car was sitting for a few days. And a sluggish start when it sat for few days like the battery was low, but it wasn’t based on the volt meter.
Corrective Action:
While driving the car the engine died, locking up both the gas and brake pedals. The car had to come to a stop on its own, my wife could not depress the gas or brake to stop the car. She was going through an intersection and narrowly avoided a major accident! The battery light came on, the check engine light and the car started to fill up with a smell of burning plastic and gas. When trying to turn the car back on after turning it off it would start with a major shake and bang then turn back off. All warning lights stayed on. Battery was fully charged still. Autobody shop found engine issues in their pre scan before sending it to Hyundai to warranty it as it only has 6,626 miles and is 2 years old. There was a warning of low battery while we were on vacation and the car was sitting for a few days. And a sluggish start when it sat for few days like the battery was low, but it wasn’t based on the volt meter.
Additional Notes:
While driving the car the engine died, locking up both the gas and brake pedals. The car had to come to a stop on its own, my wife could not depress the gas or brake to stop the car. She was going through an intersection and narrowly avoided a major accident! The battery light came on, the check engine light and the car started to fill up with a smell of burning plastic and gas. When trying to turn the car back on after turning it off it would start with a major shake and bang then turn back off. All warning lights stayed on. Battery was fully charged still. Autobody shop found engine issues in their pre scan before sending it to Hyundai to warranty it as it only has 6,626 miles and is 2 years old. There was a warning of low battery while we were on vacation and the car was sitting for a few days. And a sluggish start when it sat for few days like the battery was low, but it wasn’t based on the volt meter.
Mfg Campaign: 11620284
Recall Date: Oct 17, 2024
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
While driving the car the engine died, locking up both the gas and brake pedals. The car had to come to a stop on its own, my wife could not depress the gas or brake to stop the car. She was going through an intersection and narrowly avoided a major accident! The battery light came on, the check engine light and the car started to fill up with a smell of burning plastic and gas. When trying to turn the car back on after turning it off it would start with a major shake and bang then turn back off. All warning lights stayed on. Battery was fully charged still. Autobody shop found engine issues in their pre scan before sending it to Hyundai to warranty it as it only has 6,626 miles and is 2 years old. There was a warning of low battery while we were on vacation and the car was sitting for a few days. And a sluggish start when it sat for few days like the battery was low, but it wasn’t based on the volt meter.
Corrective Action:
While driving the car the engine died, locking up both the gas and brake pedals. The car had to come to a stop on its own, my wife could not depress the gas or brake to stop the car. She was going through an intersection and narrowly avoided a major accident! The battery light came on, the check engine light and the car started to fill up with a smell of burning plastic and gas. When trying to turn the car back on after turning it off it would start with a major shake and bang then turn back off. All warning lights stayed on. Battery was fully charged still. Autobody shop found engine issues in their pre scan before sending it to Hyundai to warranty it as it only has 6,626 miles and is 2 years old. There was a warning of low battery while we were on vacation and the car was sitting for a few days. And a sluggish start when it sat for few days like the battery was low, but it wasn’t based on the volt meter.
Additional Notes:
While driving the car the engine died, locking up both the gas and brake pedals. The car had to come to a stop on its own, my wife could not depress the gas or brake to stop the car. She was going through an intersection and narrowly avoided a major accident! The battery light came on, the check engine light and the car started to fill up with a smell of burning plastic and gas. When trying to turn the car back on after turning it off it would start with a major shake and bang then turn back off. All warning lights stayed on. Battery was fully charged still. Autobody shop found engine issues in their pre scan before sending it to Hyundai to warranty it as it only has 6,626 miles and is 2 years old. There was a warning of low battery while we were on vacation and the car was sitting for a few days. And a sluggish start when it sat for few days like the battery was low, but it wasn’t based on the volt meter.
Mfg Campaign: 11620284
Recall Date: Oct 17, 2024
Hyundai Motor America
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
At 37,430 mileage while driving on the interstate our vehicle check engine light came on, shortly after, our vehicle began to shake, and would stall if our RPM fell below 2000, placing us at a serious safety risk of breaking down and causing an accident on the interstate driving 80 mph. We were 290 miles from the nearest Hyundai service department, and managed to make it without breaking down. After inspecting our vehicle, the service department reported that our fuel injector for cylinder two needed replacing, but that it would take 3 business days to order the part, leaving us stranded 1600 miles from home for 6 days in total. On our way back home, at around 38,800 mileage, our check engine light came back on and are car began to shake and stall if our RPM fell below 2000 (same as before) while driving on the interstate. We were 140 miles from the nearest Hyundai service department and still 800 miles from home, leaving us stranded once again. The service department replaced our fuel injector for cylinder 1, and confirmed that this is a known issue for the 2022 Hyundai Tucson, but that Hyundai refuses to replace the fuel injectors until they go bad. This is extremely unsafe, and we still have two fuel injectors that will likely need replacing.
Corrective Action:
At 37,430 mileage while driving on the interstate our vehicle check engine light came on, shortly after, our vehicle began to shake, and would stall if our RPM fell below 2000, placing us at a serious safety risk of breaking down and causing an accident on the interstate driving 80 mph. We were 290 miles from the nearest Hyundai service department, and managed to make it without breaking down. After inspecting our vehicle, the service department reported that our fuel injector for cylinder two needed replacing, but that it would take 3 business days to order the part, leaving us stranded 1600 miles from home for 6 days in total. On our way back home, at around 38,800 mileage, our check engine light came back on and are car began to shake and stall if our RPM fell below 2000 (same as before) while driving on the interstate. We were 140 miles from the nearest Hyundai service department and still 800 miles from home, leaving us stranded once again. The service department replaced our fuel injector for cylinder 1, and confirmed that this is a known issue for the 2022 Hyundai Tucson, but that Hyundai refuses to replace the fuel injectors until they go bad. This is extremely unsafe, and we still have two fuel injectors that will likely need replacing.
Additional Notes:
At 37,430 mileage while driving on the interstate our vehicle check engine light came on, shortly after, our vehicle began to shake, and would stall if our RPM fell below 2000, placing us at a serious safety risk of breaking down and causing an accident on the interstate driving 80 mph. We were 290 miles from the nearest Hyundai service department, and managed to make it without breaking down. After inspecting our vehicle, the service department reported that our fuel injector for cylinder two needed replacing, but that it would take 3 business days to order the part, leaving us stranded 1600 miles from home for 6 days in total. On our way back home, at around 38,800 mileage, our check engine light came back on and are car began to shake and stall if our RPM fell below 2000 (same as before) while driving on the interstate. We were 140 miles from the nearest Hyundai service department and still 800 miles from home, leaving us stranded once again. The service department replaced our fuel injector for cylinder 1, and confirmed that this is a known issue for the 2022 Hyundai Tucson, but that Hyundai refuses to replace the fuel injectors until they go bad. This is extremely unsafe, and we still have two fuel injectors that will likely need replacing.
Mfg Campaign: 11619968
Recall Date: Oct 15, 2024
Hyundai Motor America
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Fuel injector failure while driving at highway speeds to only have the car lose power and becoming a danger while attempting to get off the highway. The fuel injectors are a regular problem with this year, make, and model vehicle. The warning lamps didn’t come on until after loss of power. This is the second time that this has happened. First time was on July 12,2024..
Corrective Action:
Fuel injector failure while driving at highway speeds to only have the car lose power and becoming a danger while attempting to get off the highway. The fuel injectors are a regular problem with this year, make, and model vehicle. The warning lamps didn’t come on until after loss of power. This is the second time that this has happened. First time was on July 12,2024..
Additional Notes:
Fuel injector failure while driving at highway speeds to only have the car lose power and becoming a danger while attempting to get off the highway. The fuel injectors are a regular problem with this year, make, and model vehicle. The warning lamps didn’t come on until after loss of power. This is the second time that this has happened. First time was on July 12,2024..
Mfg Campaign: 11618592
Recall Date: Oct 7, 2024
Hyundai Motor America
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I am dealing with my 3rd clogged fuel injector. My car lost power, starting shaking and wouldn’t accelerate. The engine light went on when it happened, not before. The first time I was on the highway, second time on a major thoroughfare. Not places where I could just pull over. Very scary. I got the first one fixed in 2023. This happened again a year later with a different fuel injector. I just got my car back 2 weeks ago and it is doing it again. I will have it towed but NOT to the dealer this time. They told me it wasn’t a problem with this car, until I called them out on it. Then she said she misunderstood. They are well aware of the problem. I can’t believe the dealer because they aren’t upfront about the problem. They didn’t even give me the paperwork this second time, just a receipt. I when I get this third one fixed, I will never be comfortable driving it
Corrective Action:
I am dealing with my 3rd clogged fuel injector. My car lost power, starting shaking and wouldn’t accelerate. The engine light went on when it happened, not before. The first time I was on the highway, second time on a major thoroughfare. Not places where I could just pull over. Very scary. I got the first one fixed in 2023. This happened again a year later with a different fuel injector. I just got my car back 2 weeks ago and it is doing it again. I will have it towed but NOT to the dealer this time. They told me it wasn’t a problem with this car, until I called them out on it. Then she said she misunderstood. They are well aware of the problem. I can’t believe the dealer because they aren’t upfront about the problem. They didn’t even give me the paperwork this second time, just a receipt. I when I get this third one fixed, I will never be comfortable driving it
Additional Notes:
I am dealing with my 3rd clogged fuel injector. My car lost power, starting shaking and wouldn’t accelerate. The engine light went on when it happened, not before. The first time I was on the highway, second time on a major thoroughfare. Not places where I could just pull over. Very scary. I got the first one fixed in 2023. This happened again a year later with a different fuel injector. I just got my car back 2 weeks ago and it is doing it again. I will have it towed but NOT to the dealer this time. They told me it wasn’t a problem with this car, until I called them out on it. Then she said she misunderstood. They are well aware of the problem. I can’t believe the dealer because they aren’t upfront about the problem. They didn’t even give me the paperwork this second time, just a receipt. I when I get this third one fixed, I will never be comfortable driving it
Mfg Campaign: 11618317
Recall Date: Oct 6, 2024
Hyundai Motor America
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
The component that failed are the visibility with headlights being completely snow packed and covered in a snow storm. The lights themselves did not fail, but the design causes snow to get stuck over all the headlights, which continues building to a point where 99%+ of light blocked. This has occurred numerous times since owning the car, easily 20+ times. VERY dangerous, oncoming cars will flash their headlights because the Tucson headlights are completely covered. Visibility is greatly decreased. Have to pull over multiple times driving in snow storms to break the snow and ice free from the headlights, only to build up again once driving. This puts not only our lives, but other drivers lives at risk. Just imagine driving in winter conditions, at night, with no headlights. Mentioned to dealer, but not documented anywhere and was not given any serious consideration. At that point we were focused on trying to get the power loss/hesitation and extremely rough shifting fixed. Big design flaw with the combination of headlights built into the grill, and with new technology, the lights must not get hot enough to melt the snow. Anyone who thinks that driving in a snow storm, at night, and no headlights isn't a huge safety issue or that this is exaggerated, I invite you to come take a ride with us this winter.
Corrective Action:
The component that failed are the visibility with headlights being completely snow packed and covered in a snow storm. The lights themselves did not fail, but the design causes snow to get stuck over all the headlights, which continues building to a point where 99%+ of light blocked. This has occurred numerous times since owning the car, easily 20+ times. VERY dangerous, oncoming cars will flash their headlights because the Tucson headlights are completely covered. Visibility is greatly decreased. Have to pull over multiple times driving in snow storms to break the snow and ice free from the headlights, only to build up again once driving. This puts not only our lives, but other drivers lives at risk. Just imagine driving in winter conditions, at night, with no headlights. Mentioned to dealer, but not documented anywhere and was not given any serious consideration. At that point we were focused on trying to get the power loss/hesitation and extremely rough shifting fixed. Big design flaw with the combination of headlights built into the grill, and with new technology, the lights must not get hot enough to melt the snow. Anyone who thinks that driving in a snow storm, at night, and no headlights isn't a huge safety issue or that this is exaggerated, I invite you to come take a ride with us this winter.
Additional Notes:
The component that failed are the visibility with headlights being completely snow packed and covered in a snow storm. The lights themselves did not fail, but the design causes snow to get stuck over all the headlights, which continues building to a point where 99%+ of light blocked. This has occurred numerous times since owning the car, easily 20+ times. VERY dangerous, oncoming cars will flash their headlights because the Tucson headlights are completely covered. Visibility is greatly decreased. Have to pull over multiple times driving in snow storms to break the snow and ice free from the headlights, only to build up again once driving. This puts not only our lives, but other drivers lives at risk. Just imagine driving in winter conditions, at night, with no headlights. Mentioned to dealer, but not documented anywhere and was not given any serious consideration. At that point we were focused on trying to get the power loss/hesitation and extremely rough shifting fixed. Big design flaw with the combination of headlights built into the grill, and with new technology, the lights must not get hot enough to melt the snow. Anyone who thinks that driving in a snow storm, at night, and no headlights isn't a huge safety issue or that this is exaggerated, I invite you to come take a ride with us this winter.
Mfg Campaign: 11618005
Recall Date: Oct 4, 2024
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
I have a cylinder misfire related to known issues with this product and any dealership affiliated with warranty work are months out, there are no backup vehicles and Hyundai will not take any action until they are diagnosed. We have no backup vehicle and my wife was almost hit. There was sudden power loss of the vehicle and it is a safety concern. No reimbursement for rentals or alternate solutions provided
Corrective Action:
I have a cylinder misfire related to known issues with this product and any dealership affiliated with warranty work are months out, there are no backup vehicles and Hyundai will not take any action until they are diagnosed. We have no backup vehicle and my wife was almost hit. There was sudden power loss of the vehicle and it is a safety concern. No reimbursement for rentals or alternate solutions provided
Additional Notes:
I have a cylinder misfire related to known issues with this product and any dealership affiliated with warranty work are months out, there are no backup vehicles and Hyundai will not take any action until they are diagnosed. We have no backup vehicle and my wife was almost hit. There was sudden power loss of the vehicle and it is a safety concern. No reimbursement for rentals or alternate solutions provided
Mfg Campaign: 11616380
Recall Date: Sep 25, 2024
Hyundai Motor America
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Fuel Injector went out while I was driving to work approximately 5,000 miles later, I was driving home from work and another fuel injector went out. Both times I had to have my car towed to the dealership. They said that was a recall on fuel injector but only could fix the one that went out each time. I am nervous about the next time it goes out. Where will I be and will it be dark and unsafe. I have been a loyal Hyundai car owner. I am now thinking about not purchasing another Hyundai and selling my Tuscon. Customer service and making sure customers are placed in a safe car at all times is very important. Hyundai failed this time.
Corrective Action:
Fuel Injector went out while I was driving to work approximately 5,000 miles later, I was driving home from work and another fuel injector went out. Both times I had to have my car towed to the dealership. They said that was a recall on fuel injector but only could fix the one that went out each time. I am nervous about the next time it goes out. Where will I be and will it be dark and unsafe. I have been a loyal Hyundai car owner. I am now thinking about not purchasing another Hyundai and selling my Tuscon. Customer service and making sure customers are placed in a safe car at all times is very important. Hyundai failed this time.
Additional Notes:
Fuel Injector went out while I was driving to work approximately 5,000 miles later, I was driving home from work and another fuel injector went out. Both times I had to have my car towed to the dealership. They said that was a recall on fuel injector but only could fix the one that went out each time. I am nervous about the next time it goes out. Where will I be and will it be dark and unsafe. I have been a loyal Hyundai car owner. I am now thinking about not purchasing another Hyundai and selling my Tuscon. Customer service and making sure customers are placed in a safe car at all times is very important. Hyundai failed this time.
Mfg Campaign: 11616434
Recall Date: Sep 25, 2024
Hyundai Motor America
Defect Description:
SERVICE BRAKES
Potential Consequences:
While driving I noticed that the navigation went out for a second and then the brakes would not work. I was about to hit the car in front of me, but the auto braking stopped the vehicle.
Corrective Action:
While driving I noticed that the navigation went out for a second and then the brakes would not work. I was about to hit the car in front of me, but the auto braking stopped the vehicle.
Additional Notes:
While driving I noticed that the navigation went out for a second and then the brakes would not work. I was about to hit the car in front of me, but the auto braking stopped the vehicle.
Mfg Campaign: 11616280
Recall Date: Sep 24, 2024
Hyundai Motor America
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Fuel injector failure. UTC code PO030300 detected at 27500 miles. Car is shaky and loss of power in idle. Code showing on infortainment screen. Taken to dealership on 9/17/24 with appointment and vehicle was not "diagnosed" until 9/19/24. From loss of power, with children in car it is a safety issue.
Corrective Action:
Fuel injector failure. UTC code PO030300 detected at 27500 miles. Car is shaky and loss of power in idle. Code showing on infortainment screen. Taken to dealership on 9/17/24 with appointment and vehicle was not "diagnosed" until 9/19/24. From loss of power, with children in car it is a safety issue.
Additional Notes:
Fuel injector failure. UTC code PO030300 detected at 27500 miles. Car is shaky and loss of power in idle. Code showing on infortainment screen. Taken to dealership on 9/17/24 with appointment and vehicle was not "diagnosed" until 9/19/24. From loss of power, with children in car it is a safety issue.
Mfg Campaign: 11615408
Recall Date: Sep 19, 2024
Hyundai Motor America
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I was driving on the highway, and at roughly 55 MPH, the vehicle suddenly lost power; it seemed to regain function momentarily, and then the check engine light went on, and then the vehicle shut down. The vehicle was then rolling. Thankfully I was able to throw hazards on quick enough and the vehicles around me were alert enough not to collide into my vehicle and I was able to get the vehicle over to the shoulder before the lost momentum. The vehicle was then towed to the nearest Hyundai dealership. The dealership informed me that the engine produced code P030200, meaning that the fuel injector on Cylinder 2 had failed. They were able to replace it. The vehicle was at 24188 miles at the time.
Corrective Action:
I was driving on the highway, and at roughly 55 MPH, the vehicle suddenly lost power; it seemed to regain function momentarily, and then the check engine light went on, and then the vehicle shut down. The vehicle was then rolling. Thankfully I was able to throw hazards on quick enough and the vehicles around me were alert enough not to collide into my vehicle and I was able to get the vehicle over to the shoulder before the lost momentum. The vehicle was then towed to the nearest Hyundai dealership. The dealership informed me that the engine produced code P030200, meaning that the fuel injector on Cylinder 2 had failed. They were able to replace it. The vehicle was at 24188 miles at the time.
Additional Notes:
I was driving on the highway, and at roughly 55 MPH, the vehicle suddenly lost power; it seemed to regain function momentarily, and then the check engine light went on, and then the vehicle shut down. The vehicle was then rolling. Thankfully I was able to throw hazards on quick enough and the vehicles around me were alert enough not to collide into my vehicle and I was able to get the vehicle over to the shoulder before the lost momentum. The vehicle was then towed to the nearest Hyundai dealership. The dealership informed me that the engine produced code P030200, meaning that the fuel injector on Cylinder 2 had failed. They were able to replace it. The vehicle was at 24188 miles at the time.
Mfg Campaign: 11615489
Recall Date: Sep 19, 2024
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury