Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2023-2024 Palisade Tucson, 2023 Sonata, Elantra, and Kona vehicles. The electronic controller for the Idle Stop & Go oil pump assembly may contain damaged electrical components that can cause the pump controller to overheat.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 246
Recall Date: Jul 27, 2023
Consumer Complaints
151 ComplaintsHyundai Motor America
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
The contact owns a 2023 Hyundai Tucson. The contact stated while driving at 55 MPH with the cruise control activated, the Forward Collision Avoidance Warning system activated, and the vehicle inadvertently applied the automatic braking before releasing. The contact stated no other vehicles or objects were nearby. The Forward Collision Avoidance warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 2,000.
Corrective Action:
The contact owns a 2023 Hyundai Tucson. The contact stated while driving at 55 MPH with the cruise control activated, the Forward Collision Avoidance Warning system activated, and the vehicle inadvertently applied the automatic braking before releasing. The contact stated no other vehicles or objects were nearby. The Forward Collision Avoidance warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 2,000.
Additional Notes:
The contact owns a 2023 Hyundai Tucson. The contact stated while driving at 55 MPH with the cruise control activated, the Forward Collision Avoidance Warning system activated, and the vehicle inadvertently applied the automatic braking before releasing. The contact stated no other vehicles or objects were nearby. The Forward Collision Avoidance warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 2,000.
Mfg Campaign: 11546592
Recall Date: Sep 26, 2023
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2023 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 23V526000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2023 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 23V526000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2023 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 23V526000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11546450
Recall Date: Sep 25, 2023
Hyundai Motor America
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
The contact owns a 2023 Hyundai Tucson. The contact stated while driving at an undisclosed speed, the ABS, check engine, low oil pressure, and Forward Collision Avoidance warning lights illuminated. The vehicle was taken to the dealer but was not yet diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 6,200.
Corrective Action:
The contact owns a 2023 Hyundai Tucson. The contact stated while driving at an undisclosed speed, the ABS, check engine, low oil pressure, and Forward Collision Avoidance warning lights illuminated. The vehicle was taken to the dealer but was not yet diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 6,200.
Additional Notes:
The contact owns a 2023 Hyundai Tucson. The contact stated while driving at an undisclosed speed, the ABS, check engine, low oil pressure, and Forward Collision Avoidance warning lights illuminated. The vehicle was taken to the dealer but was not yet diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 6,200.
Mfg Campaign: 11545718
Recall Date: Sep 20, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2023 Hyundai Tucson. The contact stated while driving at an undisclosed speed, the ABS, check engine, low oil pressure, and Forward Collision Avoidance warning lights illuminated. The vehicle was taken to the dealer but was not yet diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 6,200.
Corrective Action:
The contact owns a 2023 Hyundai Tucson. The contact stated while driving at an undisclosed speed, the ABS, check engine, low oil pressure, and Forward Collision Avoidance warning lights illuminated. The vehicle was taken to the dealer but was not yet diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 6,200.
Additional Notes:
The contact owns a 2023 Hyundai Tucson. The contact stated while driving at an undisclosed speed, the ABS, check engine, low oil pressure, and Forward Collision Avoidance warning lights illuminated. The vehicle was taken to the dealer but was not yet diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 6,200.
Mfg Campaign: 11545718
Recall Date: Sep 20, 2023
Hyundai Motor America
Defect Description:
SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT
Potential Consequences:
The contact owns a 2023 Hyundai Tucson. The contact stated while driving at an undisclosed speed, the ABS, check engine, low oil pressure, and Forward Collision Avoidance warning lights illuminated. The vehicle was taken to the dealer but was not yet diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 6,200.
Corrective Action:
The contact owns a 2023 Hyundai Tucson. The contact stated while driving at an undisclosed speed, the ABS, check engine, low oil pressure, and Forward Collision Avoidance warning lights illuminated. The vehicle was taken to the dealer but was not yet diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 6,200.
Additional Notes:
The contact owns a 2023 Hyundai Tucson. The contact stated while driving at an undisclosed speed, the ABS, check engine, low oil pressure, and Forward Collision Avoidance warning lights illuminated. The vehicle was taken to the dealer but was not yet diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 6,200.
Mfg Campaign: 11545718
Recall Date: Sep 20, 2023
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
When driving the car and stopping at red lights, stop signs, or any other stops in traffic on roads and expressways, the car engine randomly dies and cannot restart between 3 and 10 mins. There is no warning when this is about to happen – the car engine simply dies and dashboard lights come on. There is no response from the car after shifting in Neutral or Park by pressing the start button with foot on brake. After some amount of time, the car will start. There is no warning before this is going to happen. The dealer (Patrick Hyundai) has inspected the car three times and has not been able to reproduce the problem as this happens randomly. They told me on my third visit to not bring the car back as they don't know what the problem is. The first time this happened was 4 months after I owned the car and has happened in excess of 6 times I now fear for my life when I drive this car. I was almost hit twice. I was stopped on a busy main street at a red light when the light turned green and all cars drove away and the truck approaching me assumed I would drive also but couldn’t because the car was stalled in the middle of the road. The truck veered away as last second to avoid my stationary car. The 2nd time was on expressway during traffic when stop and go driving was occurring and my car engine died again. As in previous case, vehicle behind me anticipated I would move forward like other cars but couldn’t and stopped inches from back bumper.
Corrective Action:
When driving the car and stopping at red lights, stop signs, or any other stops in traffic on roads and expressways, the car engine randomly dies and cannot restart between 3 and 10 mins. There is no warning when this is about to happen – the car engine simply dies and dashboard lights come on. There is no response from the car after shifting in Neutral or Park by pressing the start button with foot on brake. After some amount of time, the car will start. There is no warning before this is going to happen. The dealer (Patrick Hyundai) has inspected the car three times and has not been able to reproduce the problem as this happens randomly. They told me on my third visit to not bring the car back as they don't know what the problem is. The first time this happened was 4 months after I owned the car and has happened in excess of 6 times I now fear for my life when I drive this car. I was almost hit twice. I was stopped on a busy main street at a red light when the light turned green and all cars drove away and the truck approaching me assumed I would drive also but couldn’t because the car was stalled in the middle of the road. The truck veered away as last second to avoid my stationary car. The 2nd time was on expressway during traffic when stop and go driving was occurring and my car engine died again. As in previous case, vehicle behind me anticipated I would move forward like other cars but couldn’t and stopped inches from back bumper.
Additional Notes:
When driving the car and stopping at red lights, stop signs, or any other stops in traffic on roads and expressways, the car engine randomly dies and cannot restart between 3 and 10 mins. There is no warning when this is about to happen – the car engine simply dies and dashboard lights come on. There is no response from the car after shifting in Neutral or Park by pressing the start button with foot on brake. After some amount of time, the car will start. There is no warning before this is going to happen. The dealer (Patrick Hyundai) has inspected the car three times and has not been able to reproduce the problem as this happens randomly. They told me on my third visit to not bring the car back as they don't know what the problem is. The first time this happened was 4 months after I owned the car and has happened in excess of 6 times I now fear for my life when I drive this car. I was almost hit twice. I was stopped on a busy main street at a red light when the light turned green and all cars drove away and the truck approaching me assumed I would drive also but couldn’t because the car was stalled in the middle of the road. The truck veered away as last second to avoid my stationary car. The 2nd time was on expressway during traffic when stop and go driving was occurring and my car engine died again. As in previous case, vehicle behind me anticipated I would move forward like other cars but couldn’t and stopped inches from back bumper.
Mfg Campaign: 11544788
Recall Date: Sep 15, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
When driving the car and stopping at red lights, stop signs, or any other stops in traffic on roads and expressways, the car engine randomly dies and cannot restart between 3 and 10 mins. There is no warning when this is about to happen – the car engine simply dies and dashboard lights come on. There is no response from the car after shifting in Neutral or Park by pressing the start button with foot on brake. After some amount of time, the car will start. There is no warning before this is going to happen. The dealer (Patrick Hyundai) has inspected the car three times and has not been able to reproduce the problem as this happens randomly. They told me on my third visit to not bring the car back as they don't know what the problem is. The first time this happened was 4 months after I owned the car and has happened in excess of 6 times I now fear for my life when I drive this car. I was almost hit twice. I was stopped on a busy main street at a red light when the light turned green and all cars drove away and the truck approaching me assumed I would drive also but couldn’t because the car was stalled in the middle of the road. The truck veered away as last second to avoid my stationary car. The 2nd time was on expressway during traffic when stop and go driving was occurring and my car engine died again. As in previous case, vehicle behind me anticipated I would move forward like other cars but couldn’t and stopped inches from back bumper.
Corrective Action:
When driving the car and stopping at red lights, stop signs, or any other stops in traffic on roads and expressways, the car engine randomly dies and cannot restart between 3 and 10 mins. There is no warning when this is about to happen – the car engine simply dies and dashboard lights come on. There is no response from the car after shifting in Neutral or Park by pressing the start button with foot on brake. After some amount of time, the car will start. There is no warning before this is going to happen. The dealer (Patrick Hyundai) has inspected the car three times and has not been able to reproduce the problem as this happens randomly. They told me on my third visit to not bring the car back as they don't know what the problem is. The first time this happened was 4 months after I owned the car and has happened in excess of 6 times I now fear for my life when I drive this car. I was almost hit twice. I was stopped on a busy main street at a red light when the light turned green and all cars drove away and the truck approaching me assumed I would drive also but couldn’t because the car was stalled in the middle of the road. The truck veered away as last second to avoid my stationary car. The 2nd time was on expressway during traffic when stop and go driving was occurring and my car engine died again. As in previous case, vehicle behind me anticipated I would move forward like other cars but couldn’t and stopped inches from back bumper.
Additional Notes:
When driving the car and stopping at red lights, stop signs, or any other stops in traffic on roads and expressways, the car engine randomly dies and cannot restart between 3 and 10 mins. There is no warning when this is about to happen – the car engine simply dies and dashboard lights come on. There is no response from the car after shifting in Neutral or Park by pressing the start button with foot on brake. After some amount of time, the car will start. There is no warning before this is going to happen. The dealer (Patrick Hyundai) has inspected the car three times and has not been able to reproduce the problem as this happens randomly. They told me on my third visit to not bring the car back as they don't know what the problem is. The first time this happened was 4 months after I owned the car and has happened in excess of 6 times I now fear for my life when I drive this car. I was almost hit twice. I was stopped on a busy main street at a red light when the light turned green and all cars drove away and the truck approaching me assumed I would drive also but couldn’t because the car was stalled in the middle of the road. The truck veered away as last second to avoid my stationary car. The 2nd time was on expressway during traffic when stop and go driving was occurring and my car engine died again. As in previous case, vehicle behind me anticipated I would move forward like other cars but couldn’t and stopped inches from back bumper.
Mfg Campaign: 11544788
Recall Date: Sep 15, 2023
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
When driving the car and stopping at red lights, stop signs, or any other stops in traffic on roads and expressways, the car engine randomly dies and cannot restart between 3 and 10 mins. There is no warning when this is about to happen – the car engine simply dies and dashboard lights come on. There is no response from the car after shifting in Neutral or Park by pressing the start button with foot on brake. After some amount of time, the car will start. There is no warning before this is going to happen. The dealer (Patrick Hyundai) has inspected the car three times and has not been able to reproduce the problem as this happens randomly. They told me on my third visit to not bring the car back as they don't know what the problem is. The first time this happened was 4 months after I owned the car and has happened in excess of 6 times I now fear for my life when I drive this car. I was almost hit twice. I was stopped on a busy main street at a red light when the light turned green and all cars drove away and the truck approaching me assumed I would drive also but couldn’t because the car was stalled in the middle of the road. The truck veered away as last second to avoid my stationary car. The 2nd time was on expressway during traffic when stop and go driving was occurring and my car engine died again. As in previous case, vehicle behind me anticipated I would move forward like other cars but couldn’t and stopped inches from back bumper.
Corrective Action:
When driving the car and stopping at red lights, stop signs, or any other stops in traffic on roads and expressways, the car engine randomly dies and cannot restart between 3 and 10 mins. There is no warning when this is about to happen – the car engine simply dies and dashboard lights come on. There is no response from the car after shifting in Neutral or Park by pressing the start button with foot on brake. After some amount of time, the car will start. There is no warning before this is going to happen. The dealer (Patrick Hyundai) has inspected the car three times and has not been able to reproduce the problem as this happens randomly. They told me on my third visit to not bring the car back as they don't know what the problem is. The first time this happened was 4 months after I owned the car and has happened in excess of 6 times I now fear for my life when I drive this car. I was almost hit twice. I was stopped on a busy main street at a red light when the light turned green and all cars drove away and the truck approaching me assumed I would drive also but couldn’t because the car was stalled in the middle of the road. The truck veered away as last second to avoid my stationary car. The 2nd time was on expressway during traffic when stop and go driving was occurring and my car engine died again. As in previous case, vehicle behind me anticipated I would move forward like other cars but couldn’t and stopped inches from back bumper.
Additional Notes:
When driving the car and stopping at red lights, stop signs, or any other stops in traffic on roads and expressways, the car engine randomly dies and cannot restart between 3 and 10 mins. There is no warning when this is about to happen – the car engine simply dies and dashboard lights come on. There is no response from the car after shifting in Neutral or Park by pressing the start button with foot on brake. After some amount of time, the car will start. There is no warning before this is going to happen. The dealer (Patrick Hyundai) has inspected the car three times and has not been able to reproduce the problem as this happens randomly. They told me on my third visit to not bring the car back as they don't know what the problem is. The first time this happened was 4 months after I owned the car and has happened in excess of 6 times I now fear for my life when I drive this car. I was almost hit twice. I was stopped on a busy main street at a red light when the light turned green and all cars drove away and the truck approaching me assumed I would drive also but couldn’t because the car was stalled in the middle of the road. The truck veered away as last second to avoid my stationary car. The 2nd time was on expressway during traffic when stop and go driving was occurring and my car engine died again. As in previous case, vehicle behind me anticipated I would move forward like other cars but couldn’t and stopped inches from back bumper.
Mfg Campaign: 11544788
Recall Date: Sep 15, 2023
Hyundai Motor America
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
I was driving at normal speed and all of a sudden the vehicle accelerated to a high speed. Took to dealer with all the other issues and they could not create the problem. They are trying to blame it on me for have two sets of mats. Also navigation unit is not the correct unit in car. When I apply the brake to stop it seems as if the frame is creaking.
Corrective Action:
I was driving at normal speed and all of a sudden the vehicle accelerated to a high speed. Took to dealer with all the other issues and they could not create the problem. They are trying to blame it on me for have two sets of mats. Also navigation unit is not the correct unit in car. When I apply the brake to stop it seems as if the frame is creaking.
Additional Notes:
I was driving at normal speed and all of a sudden the vehicle accelerated to a high speed. Took to dealer with all the other issues and they could not create the problem. They are trying to blame it on me for have two sets of mats. Also navigation unit is not the correct unit in car. When I apply the brake to stop it seems as if the frame is creaking.
Mfg Campaign: 11544350
Recall Date: Sep 13, 2023
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I was driving at normal speed and all of a sudden the vehicle accelerated to a high speed. Took to dealer with all the other issues and they could not create the problem. They are trying to blame it on me for have two sets of mats. Also navigation unit is not the correct unit in car. When I apply the brake to stop it seems as if the frame is creaking.
Corrective Action:
I was driving at normal speed and all of a sudden the vehicle accelerated to a high speed. Took to dealer with all the other issues and they could not create the problem. They are trying to blame it on me for have two sets of mats. Also navigation unit is not the correct unit in car. When I apply the brake to stop it seems as if the frame is creaking.
Additional Notes:
I was driving at normal speed and all of a sudden the vehicle accelerated to a high speed. Took to dealer with all the other issues and they could not create the problem. They are trying to blame it on me for have two sets of mats. Also navigation unit is not the correct unit in car. When I apply the brake to stop it seems as if the frame is creaking.
Mfg Campaign: 11544350
Recall Date: Sep 13, 2023
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Trunk door opens by itself. This has happened after exiting vehicle at least 3 times when vehicle is parked. Has not happened while moving
Corrective Action:
Trunk door opens by itself. This has happened after exiting vehicle at least 3 times when vehicle is parked. Has not happened while moving
Additional Notes:
Trunk door opens by itself. This has happened after exiting vehicle at least 3 times when vehicle is parked. Has not happened while moving
Mfg Campaign: 11541425
Recall Date: Aug 29, 2023
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
This is copy and pasted from your site. Hyundai does not have a recall ready, so I am filing a complaint. Is this the correct action? THE TRANSMISSION ELECTRIC OIL PUMP FOR THE IDLE STOP & GO SYSTEM (ISG) IN THE SUBJECT VEHICLES MIGHT HAVE BEEN ASSEMBLED WITH PRINTED CIRCUIT BOARDS (PCB) THAT WERE DAMAGED DURING MANUFACTURING BY THE OIL PUMP CONTROLLER SUPPLIER. A DAMAGED CAPACITOR ON THE PUMP CONTROLLER PCB COULD IMPACT ELECTRICAL OPERATION LEADING TO HEAT DAMAGE TO THE ELECTRIC OIL PUMP CIRCUIT BOARD, CONNECTOR, AND WIRING HARNESS. THE HEAT DAMAGE AT THE PUMP INCREASES THE RISK OF A VEHICLE FIRE IN ADDITION TO A POTENTIAL CONTROLLER AREA NETWORK (CAN) COMMUNICATION DISRUPTION FOR MULTIPLE ONBOARD CONTROLLERS. Thanks for your time.
Corrective Action:
This is copy and pasted from your site. Hyundai does not have a recall ready, so I am filing a complaint. Is this the correct action? THE TRANSMISSION ELECTRIC OIL PUMP FOR THE IDLE STOP & GO SYSTEM (ISG) IN THE SUBJECT VEHICLES MIGHT HAVE BEEN ASSEMBLED WITH PRINTED CIRCUIT BOARDS (PCB) THAT WERE DAMAGED DURING MANUFACTURING BY THE OIL PUMP CONTROLLER SUPPLIER. A DAMAGED CAPACITOR ON THE PUMP CONTROLLER PCB COULD IMPACT ELECTRICAL OPERATION LEADING TO HEAT DAMAGE TO THE ELECTRIC OIL PUMP CIRCUIT BOARD, CONNECTOR, AND WIRING HARNESS. THE HEAT DAMAGE AT THE PUMP INCREASES THE RISK OF A VEHICLE FIRE IN ADDITION TO A POTENTIAL CONTROLLER AREA NETWORK (CAN) COMMUNICATION DISRUPTION FOR MULTIPLE ONBOARD CONTROLLERS. Thanks for your time.
Additional Notes:
This is copy and pasted from your site. Hyundai does not have a recall ready, so I am filing a complaint. Is this the correct action? THE TRANSMISSION ELECTRIC OIL PUMP FOR THE IDLE STOP & GO SYSTEM (ISG) IN THE SUBJECT VEHICLES MIGHT HAVE BEEN ASSEMBLED WITH PRINTED CIRCUIT BOARDS (PCB) THAT WERE DAMAGED DURING MANUFACTURING BY THE OIL PUMP CONTROLLER SUPPLIER. A DAMAGED CAPACITOR ON THE PUMP CONTROLLER PCB COULD IMPACT ELECTRICAL OPERATION LEADING TO HEAT DAMAGE TO THE ELECTRIC OIL PUMP CIRCUIT BOARD, CONNECTOR, AND WIRING HARNESS. THE HEAT DAMAGE AT THE PUMP INCREASES THE RISK OF A VEHICLE FIRE IN ADDITION TO A POTENTIAL CONTROLLER AREA NETWORK (CAN) COMMUNICATION DISRUPTION FOR MULTIPLE ONBOARD CONTROLLERS. Thanks for your time.
Mfg Campaign: 11536810
Recall Date: Aug 6, 2023
Hyundai Motor America
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
This is copy and pasted from your site. Hyundai does not have a recall ready, so I am filing a complaint. Is this the correct action? THE TRANSMISSION ELECTRIC OIL PUMP FOR THE IDLE STOP & GO SYSTEM (ISG) IN THE SUBJECT VEHICLES MIGHT HAVE BEEN ASSEMBLED WITH PRINTED CIRCUIT BOARDS (PCB) THAT WERE DAMAGED DURING MANUFACTURING BY THE OIL PUMP CONTROLLER SUPPLIER. A DAMAGED CAPACITOR ON THE PUMP CONTROLLER PCB COULD IMPACT ELECTRICAL OPERATION LEADING TO HEAT DAMAGE TO THE ELECTRIC OIL PUMP CIRCUIT BOARD, CONNECTOR, AND WIRING HARNESS. THE HEAT DAMAGE AT THE PUMP INCREASES THE RISK OF A VEHICLE FIRE IN ADDITION TO A POTENTIAL CONTROLLER AREA NETWORK (CAN) COMMUNICATION DISRUPTION FOR MULTIPLE ONBOARD CONTROLLERS. Thanks for your time.
Corrective Action:
This is copy and pasted from your site. Hyundai does not have a recall ready, so I am filing a complaint. Is this the correct action? THE TRANSMISSION ELECTRIC OIL PUMP FOR THE IDLE STOP & GO SYSTEM (ISG) IN THE SUBJECT VEHICLES MIGHT HAVE BEEN ASSEMBLED WITH PRINTED CIRCUIT BOARDS (PCB) THAT WERE DAMAGED DURING MANUFACTURING BY THE OIL PUMP CONTROLLER SUPPLIER. A DAMAGED CAPACITOR ON THE PUMP CONTROLLER PCB COULD IMPACT ELECTRICAL OPERATION LEADING TO HEAT DAMAGE TO THE ELECTRIC OIL PUMP CIRCUIT BOARD, CONNECTOR, AND WIRING HARNESS. THE HEAT DAMAGE AT THE PUMP INCREASES THE RISK OF A VEHICLE FIRE IN ADDITION TO A POTENTIAL CONTROLLER AREA NETWORK (CAN) COMMUNICATION DISRUPTION FOR MULTIPLE ONBOARD CONTROLLERS. Thanks for your time.
Additional Notes:
This is copy and pasted from your site. Hyundai does not have a recall ready, so I am filing a complaint. Is this the correct action? THE TRANSMISSION ELECTRIC OIL PUMP FOR THE IDLE STOP & GO SYSTEM (ISG) IN THE SUBJECT VEHICLES MIGHT HAVE BEEN ASSEMBLED WITH PRINTED CIRCUIT BOARDS (PCB) THAT WERE DAMAGED DURING MANUFACTURING BY THE OIL PUMP CONTROLLER SUPPLIER. A DAMAGED CAPACITOR ON THE PUMP CONTROLLER PCB COULD IMPACT ELECTRICAL OPERATION LEADING TO HEAT DAMAGE TO THE ELECTRIC OIL PUMP CIRCUIT BOARD, CONNECTOR, AND WIRING HARNESS. THE HEAT DAMAGE AT THE PUMP INCREASES THE RISK OF A VEHICLE FIRE IN ADDITION TO A POTENTIAL CONTROLLER AREA NETWORK (CAN) COMMUNICATION DISRUPTION FOR MULTIPLE ONBOARD CONTROLLERS. Thanks for your time.
Mfg Campaign: 11536810
Recall Date: Aug 6, 2023
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
This is copy and pasted from your site. Hyundai does not have a recall ready, so I am filing a complaint. Is this the correct action? THE TRANSMISSION ELECTRIC OIL PUMP FOR THE IDLE STOP & GO SYSTEM (ISG) IN THE SUBJECT VEHICLES MIGHT HAVE BEEN ASSEMBLED WITH PRINTED CIRCUIT BOARDS (PCB) THAT WERE DAMAGED DURING MANUFACTURING BY THE OIL PUMP CONTROLLER SUPPLIER. A DAMAGED CAPACITOR ON THE PUMP CONTROLLER PCB COULD IMPACT ELECTRICAL OPERATION LEADING TO HEAT DAMAGE TO THE ELECTRIC OIL PUMP CIRCUIT BOARD, CONNECTOR, AND WIRING HARNESS. THE HEAT DAMAGE AT THE PUMP INCREASES THE RISK OF A VEHICLE FIRE IN ADDITION TO A POTENTIAL CONTROLLER AREA NETWORK (CAN) COMMUNICATION DISRUPTION FOR MULTIPLE ONBOARD CONTROLLERS. Thanks for your time.
Corrective Action:
This is copy and pasted from your site. Hyundai does not have a recall ready, so I am filing a complaint. Is this the correct action? THE TRANSMISSION ELECTRIC OIL PUMP FOR THE IDLE STOP & GO SYSTEM (ISG) IN THE SUBJECT VEHICLES MIGHT HAVE BEEN ASSEMBLED WITH PRINTED CIRCUIT BOARDS (PCB) THAT WERE DAMAGED DURING MANUFACTURING BY THE OIL PUMP CONTROLLER SUPPLIER. A DAMAGED CAPACITOR ON THE PUMP CONTROLLER PCB COULD IMPACT ELECTRICAL OPERATION LEADING TO HEAT DAMAGE TO THE ELECTRIC OIL PUMP CIRCUIT BOARD, CONNECTOR, AND WIRING HARNESS. THE HEAT DAMAGE AT THE PUMP INCREASES THE RISK OF A VEHICLE FIRE IN ADDITION TO A POTENTIAL CONTROLLER AREA NETWORK (CAN) COMMUNICATION DISRUPTION FOR MULTIPLE ONBOARD CONTROLLERS. Thanks for your time.
Additional Notes:
This is copy and pasted from your site. Hyundai does not have a recall ready, so I am filing a complaint. Is this the correct action? THE TRANSMISSION ELECTRIC OIL PUMP FOR THE IDLE STOP & GO SYSTEM (ISG) IN THE SUBJECT VEHICLES MIGHT HAVE BEEN ASSEMBLED WITH PRINTED CIRCUIT BOARDS (PCB) THAT WERE DAMAGED DURING MANUFACTURING BY THE OIL PUMP CONTROLLER SUPPLIER. A DAMAGED CAPACITOR ON THE PUMP CONTROLLER PCB COULD IMPACT ELECTRICAL OPERATION LEADING TO HEAT DAMAGE TO THE ELECTRIC OIL PUMP CIRCUIT BOARD, CONNECTOR, AND WIRING HARNESS. THE HEAT DAMAGE AT THE PUMP INCREASES THE RISK OF A VEHICLE FIRE IN ADDITION TO A POTENTIAL CONTROLLER AREA NETWORK (CAN) COMMUNICATION DISRUPTION FOR MULTIPLE ONBOARD CONTROLLERS. Thanks for your time.
Mfg Campaign: 11536810
Recall Date: Aug 6, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2023 Hyundai Tucson. The contact stated while driving 45 MPH, the oil warning light illuminated. The contact pulled over and checked the oil level and became aware that there was no oil in the engine. The contact added oil however, the failure recurred. The vehicle was towed to the dealer and the dealer confirmed that there was no oil in the engine however, the cause of the failure was not found. The vehicle was not repaired. The manufacturer was contacted and stated that an oil consumption test needed to be performed. The failure mileage was 49,000.
Corrective Action:
The contact owns a 2023 Hyundai Tucson. The contact stated while driving 45 MPH, the oil warning light illuminated. The contact pulled over and checked the oil level and became aware that there was no oil in the engine. The contact added oil however, the failure recurred. The vehicle was towed to the dealer and the dealer confirmed that there was no oil in the engine however, the cause of the failure was not found. The vehicle was not repaired. The manufacturer was contacted and stated that an oil consumption test needed to be performed. The failure mileage was 49,000.
Additional Notes:
The contact owns a 2023 Hyundai Tucson. The contact stated while driving 45 MPH, the oil warning light illuminated. The contact pulled over and checked the oil level and became aware that there was no oil in the engine. The contact added oil however, the failure recurred. The vehicle was towed to the dealer and the dealer confirmed that there was no oil in the engine however, the cause of the failure was not found. The vehicle was not repaired. The manufacturer was contacted and stated that an oil consumption test needed to be performed. The failure mileage was 49,000.
Mfg Campaign: 11532316
Recall Date: Jul 14, 2023
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I was driving on I95 and all of sudden the truck started sputtering and shut off. I turned off and back on , it would not go. Then the engine light came on. There was also smoke coming from the tail pipe when I tried again to start it. Back in December 2022, I was driving and the truck cut off and would not start at all. It was diagnosed as the Ignition coil being the problem. This horrible, both times could have been worse because of it cutting off while driving.
Corrective Action:
I was driving on I95 and all of sudden the truck started sputtering and shut off. I turned off and back on , it would not go. Then the engine light came on. There was also smoke coming from the tail pipe when I tried again to start it. Back in December 2022, I was driving and the truck cut off and would not start at all. It was diagnosed as the Ignition coil being the problem. This horrible, both times could have been worse because of it cutting off while driving.
Additional Notes:
I was driving on I95 and all of sudden the truck started sputtering and shut off. I turned off and back on , it would not go. Then the engine light came on. There was also smoke coming from the tail pipe when I tried again to start it. Back in December 2022, I was driving and the truck cut off and would not start at all. It was diagnosed as the Ignition coil being the problem. This horrible, both times could have been worse because of it cutting off while driving.
Mfg Campaign: 11531210
Recall Date: Jul 9, 2023
Hyundai Motor America
Defect Description:
AIR BAGS
Potential Consequences:
When the vehicle was started the SRS light remained illuminated and when driving the vehicle over 40 MPH the abs, traction control, collision avoidance, and start-stop lights on the instrument cluster come on and remained on. The adaptive cruise control, nor the button for the start-stop deactivation work. The vehicle has just over 500 miles on the vehicle and is less than a week old.
Corrective Action:
When the vehicle was started the SRS light remained illuminated and when driving the vehicle over 40 MPH the abs, traction control, collision avoidance, and start-stop lights on the instrument cluster come on and remained on. The adaptive cruise control, nor the button for the start-stop deactivation work. The vehicle has just over 500 miles on the vehicle and is less than a week old.
Additional Notes:
When the vehicle was started the SRS light remained illuminated and when driving the vehicle over 40 MPH the abs, traction control, collision avoidance, and start-stop lights on the instrument cluster come on and remained on. The adaptive cruise control, nor the button for the start-stop deactivation work. The vehicle has just over 500 miles on the vehicle and is less than a week old.
Mfg Campaign: 11530661
Recall Date: Jul 6, 2023
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
When the vehicle was started the SRS light remained illuminated and when driving the vehicle over 40 MPH the abs, traction control, collision avoidance, and start-stop lights on the instrument cluster come on and remained on. The adaptive cruise control, nor the button for the start-stop deactivation work. The vehicle has just over 500 miles on the vehicle and is less than a week old.
Corrective Action:
When the vehicle was started the SRS light remained illuminated and when driving the vehicle over 40 MPH the abs, traction control, collision avoidance, and start-stop lights on the instrument cluster come on and remained on. The adaptive cruise control, nor the button for the start-stop deactivation work. The vehicle has just over 500 miles on the vehicle and is less than a week old.
Additional Notes:
When the vehicle was started the SRS light remained illuminated and when driving the vehicle over 40 MPH the abs, traction control, collision avoidance, and start-stop lights on the instrument cluster come on and remained on. The adaptive cruise control, nor the button for the start-stop deactivation work. The vehicle has just over 500 miles on the vehicle and is less than a week old.
Mfg Campaign: 11530661
Recall Date: Jul 6, 2023
Hyundai Motor America
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
When the vehicle was started the SRS light remained illuminated and when driving the vehicle over 40 MPH the abs, traction control, collision avoidance, and start-stop lights on the instrument cluster come on and remained on. The adaptive cruise control, nor the button for the start-stop deactivation work. The vehicle has just over 500 miles on the vehicle and is less than a week old.
Corrective Action:
When the vehicle was started the SRS light remained illuminated and when driving the vehicle over 40 MPH the abs, traction control, collision avoidance, and start-stop lights on the instrument cluster come on and remained on. The adaptive cruise control, nor the button for the start-stop deactivation work. The vehicle has just over 500 miles on the vehicle and is less than a week old.
Additional Notes:
When the vehicle was started the SRS light remained illuminated and when driving the vehicle over 40 MPH the abs, traction control, collision avoidance, and start-stop lights on the instrument cluster come on and remained on. The adaptive cruise control, nor the button for the start-stop deactivation work. The vehicle has just over 500 miles on the vehicle and is less than a week old.
Mfg Campaign: 11530661
Recall Date: Jul 6, 2023
Hyundai Motor America
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Car is 7 months old. We had it less than 2 weeks and a rock hit the windshield and caused a crack, which we had professionally repaired the next day. 3 weeks later another small rock hits the windshield and it cracks to the point we have to have it replaced. 5 weeks later another small item hits the windshield and it cracks and we have to have it replaced again. Today, a small rock hit the windshield and caused a crack that we will be having repaired tomorrow. I have never had a car where we had to have a repair or replacement of the windshield more than once every 1-2 years and this is the 3rd windshield in the car in less than 7 months. My insurance has covered the costs so far except for the time and trouble of me having to take time off of work to go to the windshield place and have it repaired or replaced. I complained to the Hyundai dealership about this situation and the service manager told me "maybe you should drive on a different road". We drive this car 2 times a week on well traveled paved freeways. This is insane and makes me concerned that the glass is too thin potentially being a danger in the case of an accident. Plus when you pay 45k for a car, you would expect the windshield to last more than a month at a time.
Corrective Action:
Car is 7 months old. We had it less than 2 weeks and a rock hit the windshield and caused a crack, which we had professionally repaired the next day. 3 weeks later another small rock hits the windshield and it cracks to the point we have to have it replaced. 5 weeks later another small item hits the windshield and it cracks and we have to have it replaced again. Today, a small rock hit the windshield and caused a crack that we will be having repaired tomorrow. I have never had a car where we had to have a repair or replacement of the windshield more than once every 1-2 years and this is the 3rd windshield in the car in less than 7 months. My insurance has covered the costs so far except for the time and trouble of me having to take time off of work to go to the windshield place and have it repaired or replaced. I complained to the Hyundai dealership about this situation and the service manager told me "maybe you should drive on a different road". We drive this car 2 times a week on well traveled paved freeways. This is insane and makes me concerned that the glass is too thin potentially being a danger in the case of an accident. Plus when you pay 45k for a car, you would expect the windshield to last more than a month at a time.
Additional Notes:
Car is 7 months old. We had it less than 2 weeks and a rock hit the windshield and caused a crack, which we had professionally repaired the next day. 3 weeks later another small rock hits the windshield and it cracks to the point we have to have it replaced. 5 weeks later another small item hits the windshield and it cracks and we have to have it replaced again. Today, a small rock hit the windshield and caused a crack that we will be having repaired tomorrow. I have never had a car where we had to have a repair or replacement of the windshield more than once every 1-2 years and this is the 3rd windshield in the car in less than 7 months. My insurance has covered the costs so far except for the time and trouble of me having to take time off of work to go to the windshield place and have it repaired or replaced. I complained to the Hyundai dealership about this situation and the service manager told me "maybe you should drive on a different road". We drive this car 2 times a week on well traveled paved freeways. This is insane and makes me concerned that the glass is too thin potentially being a danger in the case of an accident. Plus when you pay 45k for a car, you would expect the windshield to last more than a month at a time.
Mfg Campaign: 11529652
Recall Date: Jun 29, 2023
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Valencia, CA • 36 yrs
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