Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2024 Tucson and Santa Cruz vehicles. The circuit board in the motor-driven power steering assembly may short circuit, resulting in a loss of power steering assist.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 261
Recall Date: Jun 5, 2024
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2024 Tucson vehicles. The tire and loading information label may incorrectly indicate information about a spare tire. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 247
Recall Date: Aug 4, 2023
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2023-2024 Palisade Tucson, 2023 Sonata, Elantra, and Kona vehicles. The electronic controller for the Idle Stop & Go oil pump assembly may contain damaged electrical components that can cause the pump controller to overheat.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 246
Recall Date: Jul 27, 2023
Consumer Complaints
82 ComplaintsHyundai Motor America
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
We bought Tucson 2024 Sel from Stafford Hyundai [XXX]. We were happy new vehicle owner and yourself. Sales told us it will be good for at least few years without any problem after four months and 22 days the vehicle started not running call Chantilly service they connected me with the online service and they suggested us to call Roadside assistant and jumpstart. while we talk with them jumpstart vehicle rolled down the driveway the door was open bumped by the carport wall. Luckily the vehicle stop didn’t damage anything behind other houses or anything. The door was damaged. We don’t want this vehicle anymore. We want return or replace. It’s a brand new vehicle and it’s a life safety issue and I have a special son., bad battery after four months and rolled down the driveway, I want to mention the Service Manager instance of empathy he told us nothing last forever have a bad battery after four months and roll down the vehicle is very normal. He mentioned checked the role down, but Alfred from service said only repair happened bad battery and also Manager said he did inform Hyundai motor corporation. I spoke with the case manager after I spoke with service manager and he said he never spoke with Safford service and no one return his calls. He tried to call multiple times. Gap communication, and false information is giving to us and we purchased this vehicle from here we do not want this vehicle we want return or replacement, otherwise someone has to sign a bond and saying this is safe to drive. If cause any trouble with my family or big accident or death Safford Hyundai service is liable for it. Thank you so much. case created with Hyundai corporation but vehicle in now Safford Hyundai body shop. Hyundai corporation denied the case. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
We bought Tucson 2024 Sel from Stafford Hyundai [XXX]. We were happy new vehicle owner and yourself. Sales told us it will be good for at least few years without any problem after four months and 22 days the vehicle started not running call Chantilly service they connected me with the online service and they suggested us to call Roadside assistant and jumpstart. while we talk with them jumpstart vehicle rolled down the driveway the door was open bumped by the carport wall. Luckily the vehicle stop didn’t damage anything behind other houses or anything. The door was damaged. We don’t want this vehicle anymore. We want return or replace. It’s a brand new vehicle and it’s a life safety issue and I have a special son., bad battery after four months and rolled down the driveway, I want to mention the Service Manager instance of empathy he told us nothing last forever have a bad battery after four months and roll down the vehicle is very normal. He mentioned checked the role down, but Alfred from service said only repair happened bad battery and also Manager said he did inform Hyundai motor corporation. I spoke with the case manager after I spoke with service manager and he said he never spoke with Safford service and no one return his calls. He tried to call multiple times. Gap communication, and false information is giving to us and we purchased this vehicle from here we do not want this vehicle we want return or replacement, otherwise someone has to sign a bond and saying this is safe to drive. If cause any trouble with my family or big accident or death Safford Hyundai service is liable for it. Thank you so much. case created with Hyundai corporation but vehicle in now Safford Hyundai body shop. Hyundai corporation denied the case. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
We bought Tucson 2024 Sel from Stafford Hyundai [XXX]. We were happy new vehicle owner and yourself. Sales told us it will be good for at least few years without any problem after four months and 22 days the vehicle started not running call Chantilly service they connected me with the online service and they suggested us to call Roadside assistant and jumpstart. while we talk with them jumpstart vehicle rolled down the driveway the door was open bumped by the carport wall. Luckily the vehicle stop didn’t damage anything behind other houses or anything. The door was damaged. We don’t want this vehicle anymore. We want return or replace. It’s a brand new vehicle and it’s a life safety issue and I have a special son., bad battery after four months and rolled down the driveway, I want to mention the Service Manager instance of empathy he told us nothing last forever have a bad battery after four months and roll down the vehicle is very normal. He mentioned checked the role down, but Alfred from service said only repair happened bad battery and also Manager said he did inform Hyundai motor corporation. I spoke with the case manager after I spoke with service manager and he said he never spoke with Safford service and no one return his calls. He tried to call multiple times. Gap communication, and false information is giving to us and we purchased this vehicle from here we do not want this vehicle we want return or replacement, otherwise someone has to sign a bond and saying this is safe to drive. If cause any trouble with my family or big accident or death Safford Hyundai service is liable for it. Thank you so much. case created with Hyundai corporation but vehicle in now Safford Hyundai body shop. Hyundai corporation denied the case. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11588385
Recall Date: May 13, 2024
Hyundai Motor America
Defect Description:
LANE DEPARTURE: BLIND SPOT DETECTION
Potential Consequences:
We bought Tucson 2024 Sel from Stafford Hyundai [XXX]. We were happy new vehicle owner and yourself. Sales told us it will be good for at least few years without any problem after four months and 22 days the vehicle started not running call Chantilly service they connected me with the online service and they suggested us to call Roadside assistant and jumpstart. while we talk with them jumpstart vehicle rolled down the driveway the door was open bumped by the carport wall. Luckily the vehicle stop didn’t damage anything behind other houses or anything. The door was damaged. We don’t want this vehicle anymore. We want return or replace. It’s a brand new vehicle and it’s a life safety issue and I have a special son., bad battery after four months and rolled down the driveway, I want to mention the Service Manager instance of empathy he told us nothing last forever have a bad battery after four months and roll down the vehicle is very normal. He mentioned checked the role down, but Alfred from service said only repair happened bad battery and also Manager said he did inform Hyundai motor corporation. I spoke with the case manager after I spoke with service manager and he said he never spoke with Safford service and no one return his calls. He tried to call multiple times. Gap communication, and false information is giving to us and we purchased this vehicle from here we do not want this vehicle we want return or replacement, otherwise someone has to sign a bond and saying this is safe to drive. If cause any trouble with my family or big accident or death Safford Hyundai service is liable for it. Thank you so much. case created with Hyundai corporation but vehicle in now Safford Hyundai body shop. Hyundai corporation denied the case. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
We bought Tucson 2024 Sel from Stafford Hyundai [XXX]. We were happy new vehicle owner and yourself. Sales told us it will be good for at least few years without any problem after four months and 22 days the vehicle started not running call Chantilly service they connected me with the online service and they suggested us to call Roadside assistant and jumpstart. while we talk with them jumpstart vehicle rolled down the driveway the door was open bumped by the carport wall. Luckily the vehicle stop didn’t damage anything behind other houses or anything. The door was damaged. We don’t want this vehicle anymore. We want return or replace. It’s a brand new vehicle and it’s a life safety issue and I have a special son., bad battery after four months and rolled down the driveway, I want to mention the Service Manager instance of empathy he told us nothing last forever have a bad battery after four months and roll down the vehicle is very normal. He mentioned checked the role down, but Alfred from service said only repair happened bad battery and also Manager said he did inform Hyundai motor corporation. I spoke with the case manager after I spoke with service manager and he said he never spoke with Safford service and no one return his calls. He tried to call multiple times. Gap communication, and false information is giving to us and we purchased this vehicle from here we do not want this vehicle we want return or replacement, otherwise someone has to sign a bond and saying this is safe to drive. If cause any trouble with my family or big accident or death Safford Hyundai service is liable for it. Thank you so much. case created with Hyundai corporation but vehicle in now Safford Hyundai body shop. Hyundai corporation denied the case. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
We bought Tucson 2024 Sel from Stafford Hyundai [XXX]. We were happy new vehicle owner and yourself. Sales told us it will be good for at least few years without any problem after four months and 22 days the vehicle started not running call Chantilly service they connected me with the online service and they suggested us to call Roadside assistant and jumpstart. while we talk with them jumpstart vehicle rolled down the driveway the door was open bumped by the carport wall. Luckily the vehicle stop didn’t damage anything behind other houses or anything. The door was damaged. We don’t want this vehicle anymore. We want return or replace. It’s a brand new vehicle and it’s a life safety issue and I have a special son., bad battery after four months and rolled down the driveway, I want to mention the Service Manager instance of empathy he told us nothing last forever have a bad battery after four months and roll down the vehicle is very normal. He mentioned checked the role down, but Alfred from service said only repair happened bad battery and also Manager said he did inform Hyundai motor corporation. I spoke with the case manager after I spoke with service manager and he said he never spoke with Safford service and no one return his calls. He tried to call multiple times. Gap communication, and false information is giving to us and we purchased this vehicle from here we do not want this vehicle we want return or replacement, otherwise someone has to sign a bond and saying this is safe to drive. If cause any trouble with my family or big accident or death Safford Hyundai service is liable for it. Thank you so much. case created with Hyundai corporation but vehicle in now Safford Hyundai body shop. Hyundai corporation denied the case. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11588385
Recall Date: May 13, 2024
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
•What component or system failed or malfunctioned, and is it available for inspection upon request? I am not sure exactly what system was involved. But I was pulling in to a parking space on a Washington DC street on Saturday [XXX] when my car suddenly accelerated the steering locked, the brakes didn’t respond and the vehicle mounted a curb and struck a tree. •How was your safety or the safety of others put at risk? The car went out of my control for a few moments, making it impossible to steer or brake. My wife and I were slightly injured when the car struck the tree and if the tree wasn’t there it could have continued on the sidewalk and struck a pedestrian or of the houses beyond the tree. •Has the problem been reproduced or confirmed by a dealer or independent service center? No. I reported it to the dealer the day it happened. They said I needed to take it to their service department to be looked at. The facility is closed on weekends – and I will take it in for inspection today, [XXX]. •Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No, it has not. •Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No, there was no warning that indicated there was a problem. After the incident, the car reported the front passenger side parking camera was obscured or broken (this was from the impact with the tree). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
•What component or system failed or malfunctioned, and is it available for inspection upon request? I am not sure exactly what system was involved. But I was pulling in to a parking space on a Washington DC street on Saturday [XXX] when my car suddenly accelerated the steering locked, the brakes didn’t respond and the vehicle mounted a curb and struck a tree. •How was your safety or the safety of others put at risk? The car went out of my control for a few moments, making it impossible to steer or brake. My wife and I were slightly injured when the car struck the tree and if the tree wasn’t there it could have continued on the sidewalk and struck a pedestrian or of the houses beyond the tree. •Has the problem been reproduced or confirmed by a dealer or independent service center? No. I reported it to the dealer the day it happened. They said I needed to take it to their service department to be looked at. The facility is closed on weekends – and I will take it in for inspection today, [XXX]. •Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No, it has not. •Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No, there was no warning that indicated there was a problem. After the incident, the car reported the front passenger side parking camera was obscured or broken (this was from the impact with the tree). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
•What component or system failed or malfunctioned, and is it available for inspection upon request? I am not sure exactly what system was involved. But I was pulling in to a parking space on a Washington DC street on Saturday [XXX] when my car suddenly accelerated the steering locked, the brakes didn’t respond and the vehicle mounted a curb and struck a tree. •How was your safety or the safety of others put at risk? The car went out of my control for a few moments, making it impossible to steer or brake. My wife and I were slightly injured when the car struck the tree and if the tree wasn’t there it could have continued on the sidewalk and struck a pedestrian or of the houses beyond the tree. •Has the problem been reproduced or confirmed by a dealer or independent service center? No. I reported it to the dealer the day it happened. They said I needed to take it to their service department to be looked at. The facility is closed on weekends – and I will take it in for inspection today, [XXX]. •Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No, it has not. •Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No, there was no warning that indicated there was a problem. After the incident, the car reported the front passenger side parking camera was obscured or broken (this was from the impact with the tree). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11588388
Recall Date: May 13, 2024
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
we bought Tucson 2024 Sel from Stafford Hyundai January 1, 2024. We were happy new vehicle owner and yourself. Sales told us it will be good for at least few years without any problem after four months and 22 days the vehicle started not running call Chantilly service they connected me with the online service and they suggested us to call Roadside assistant and jumpstart. while we talk with them jumpstart vehicle rolled down the driveway the door was open bumped by the carport wall. Luckily the vehicle stop didn’t damage anything behind other houses or anything. The door was damaged. We don’t want this vehicle anymore. We want return or replace. It’s a brand new vehicle and it’s a life safety issue and I have a special son., bad battery after four months and rolled down the driveway, I want to mention the Service Manager instance of empathy he told us nothing last forever have a bad battery after four months and roll down the vehicle is very normal. He mentioned Manager checked the role down, but advisor from service said only repair happened bad battery and also he did inform Hyundai motor corporation. I spoke with the case manager after I spoke with service manager and he said he never spoke with Safford service and no one return his callsl. He tried to call multiple times. Gap communication, and false information is giving to us and we purchased this vehicle from here we do not want this vehicle we want return or replacement, otherwise someone has to sign a bond and saying this is safe to drive. If cause any trouble with my family or big acident or death Safford Hyundai service is reliable for it. They said send it to body shop but they didn’t Thank you so much. Bellow is case created with Hyundai corporation.
Corrective Action:
we bought Tucson 2024 Sel from Stafford Hyundai January 1, 2024. We were happy new vehicle owner and yourself. Sales told us it will be good for at least few years without any problem after four months and 22 days the vehicle started not running call Chantilly service they connected me with the online service and they suggested us to call Roadside assistant and jumpstart. while we talk with them jumpstart vehicle rolled down the driveway the door was open bumped by the carport wall. Luckily the vehicle stop didn’t damage anything behind other houses or anything. The door was damaged. We don’t want this vehicle anymore. We want return or replace. It’s a brand new vehicle and it’s a life safety issue and I have a special son., bad battery after four months and rolled down the driveway, I want to mention the Service Manager instance of empathy he told us nothing last forever have a bad battery after four months and roll down the vehicle is very normal. He mentioned Manager checked the role down, but advisor from service said only repair happened bad battery and also he did inform Hyundai motor corporation. I spoke with the case manager after I spoke with service manager and he said he never spoke with Safford service and no one return his callsl. He tried to call multiple times. Gap communication, and false information is giving to us and we purchased this vehicle from here we do not want this vehicle we want return or replacement, otherwise someone has to sign a bond and saying this is safe to drive. If cause any trouble with my family or big acident or death Safford Hyundai service is reliable for it. They said send it to body shop but they didn’t Thank you so much. Bellow is case created with Hyundai corporation.
Additional Notes:
we bought Tucson 2024 Sel from Stafford Hyundai January 1, 2024. We were happy new vehicle owner and yourself. Sales told us it will be good for at least few years without any problem after four months and 22 days the vehicle started not running call Chantilly service they connected me with the online service and they suggested us to call Roadside assistant and jumpstart. while we talk with them jumpstart vehicle rolled down the driveway the door was open bumped by the carport wall. Luckily the vehicle stop didn’t damage anything behind other houses or anything. The door was damaged. We don’t want this vehicle anymore. We want return or replace. It’s a brand new vehicle and it’s a life safety issue and I have a special son., bad battery after four months and rolled down the driveway, I want to mention the Service Manager instance of empathy he told us nothing last forever have a bad battery after four months and roll down the vehicle is very normal. He mentioned Manager checked the role down, but advisor from service said only repair happened bad battery and also he did inform Hyundai motor corporation. I spoke with the case manager after I spoke with service manager and he said he never spoke with Safford service and no one return his callsl. He tried to call multiple times. Gap communication, and false information is giving to us and we purchased this vehicle from here we do not want this vehicle we want return or replacement, otherwise someone has to sign a bond and saying this is safe to drive. If cause any trouble with my family or big acident or death Safford Hyundai service is reliable for it. They said send it to body shop but they didn’t Thank you so much. Bellow is case created with Hyundai corporation.
Mfg Campaign: 11586395
Recall Date: May 1, 2024
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The heating system doesn’t work - have yo run at settings well over 80 yo get a modicum of warmth. Each time I took in, they’d give me a loaner and each loaner had same issue. Hyundai corporate claims that’s how it should be. Alerts keep resetting to off when car is turned off. That way since I bought car and never fixed
Corrective Action:
The heating system doesn’t work - have yo run at settings well over 80 yo get a modicum of warmth. Each time I took in, they’d give me a loaner and each loaner had same issue. Hyundai corporate claims that’s how it should be. Alerts keep resetting to off when car is turned off. That way since I bought car and never fixed
Additional Notes:
The heating system doesn’t work - have yo run at settings well over 80 yo get a modicum of warmth. Each time I took in, they’d give me a loaner and each loaner had same issue. Hyundai corporate claims that’s how it should be. Alerts keep resetting to off when car is turned off. That way since I bought car and never fixed
Mfg Campaign: 11580408
Recall Date: Apr 1, 2024
Hyundai Motor America
Defect Description:
LANE DEPARTURE: WARNING
Potential Consequences:
The heating system doesn’t work - have yo run at settings well over 80 yo get a modicum of warmth. Each time I took in, they’d give me a loaner and each loaner had same issue. Hyundai corporate claims that’s how it should be. Alerts keep resetting to off when car is turned off. That way since I bought car and never fixed
Corrective Action:
The heating system doesn’t work - have yo run at settings well over 80 yo get a modicum of warmth. Each time I took in, they’d give me a loaner and each loaner had same issue. Hyundai corporate claims that’s how it should be. Alerts keep resetting to off when car is turned off. That way since I bought car and never fixed
Additional Notes:
The heating system doesn’t work - have yo run at settings well over 80 yo get a modicum of warmth. Each time I took in, they’d give me a loaner and each loaner had same issue. Hyundai corporate claims that’s how it should be. Alerts keep resetting to off when car is turned off. That way since I bought car and never fixed
Mfg Campaign: 11580408
Recall Date: Apr 1, 2024
Hyundai Motor America
Defect Description:
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Potential Consequences:
The heating system doesn’t work - have yo run at settings well over 80 yo get a modicum of warmth. Each time I took in, they’d give me a loaner and each loaner had same issue. Hyundai corporate claims that’s how it should be. Alerts keep resetting to off when car is turned off. That way since I bought car and never fixed
Corrective Action:
The heating system doesn’t work - have yo run at settings well over 80 yo get a modicum of warmth. Each time I took in, they’d give me a loaner and each loaner had same issue. Hyundai corporate claims that’s how it should be. Alerts keep resetting to off when car is turned off. That way since I bought car and never fixed
Additional Notes:
The heating system doesn’t work - have yo run at settings well over 80 yo get a modicum of warmth. Each time I took in, they’d give me a loaner and each loaner had same issue. Hyundai corporate claims that’s how it should be. Alerts keep resetting to off when car is turned off. That way since I bought car and never fixed
Mfg Campaign: 11580408
Recall Date: Apr 1, 2024
Hyundai Motor America
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
The rear directionals on my 2024 Hyundai Tucson are only 2 feet off the ground and only about 2 inches wide. At this location and size I believe they can be difficult to see (unsafe) especially if a large truck is following to close to the Tuscon. This is a very uncommon location. Most other vehicles have the rear directionals located with the brake lights which are about 4 feet off the ground.
Corrective Action:
The rear directionals on my 2024 Hyundai Tucson are only 2 feet off the ground and only about 2 inches wide. At this location and size I believe they can be difficult to see (unsafe) especially if a large truck is following to close to the Tuscon. This is a very uncommon location. Most other vehicles have the rear directionals located with the brake lights which are about 4 feet off the ground.
Additional Notes:
The rear directionals on my 2024 Hyundai Tucson are only 2 feet off the ground and only about 2 inches wide. At this location and size I believe they can be difficult to see (unsafe) especially if a large truck is following to close to the Tuscon. This is a very uncommon location. Most other vehicles have the rear directionals located with the brake lights which are about 4 feet off the ground.
Mfg Campaign: 11576680
Recall Date: Mar 11, 2024
Hyundai Motor America
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
My vehicle has been malfunctioning with the automatic emergency brake. A total of 5 times. I am driving down the road going around 50-65 mph I am the only one in my vehicle and all of the sudden it puts the emergency brake on. It’s like someone else takes over my vehicle. Fortunately I have not been rear ended. Nobody has been in front of me when this happens the first time. It is not linked to or to be confused with the collision warning, it is wholly the emergency braking system that is put on with the light stating this & throws me forward into the steering wheel. I towed my vehicle into the Bakersfield Hyundai shop & they have been unable to duplicate my problem with the vehicle. I have lost ALL confidence in my vehicle due to it has done it a total of 5 times and I just got it in September 2023. It has been in the shop for this month. Was taken to them by tow truck on 2/7/24. Was told by tow truck driver that I would be in body bag if it happened again especially in front of a diesel truck. This is either a first of a major recall or a Lemon car. Either way not wanting to get in it again. Needs to be addressed and they can’t do anything about it. I do not have any pictures of my vehicle due to it is an internal issue but I do have the paperwork from the dealership shop.
Corrective Action:
My vehicle has been malfunctioning with the automatic emergency brake. A total of 5 times. I am driving down the road going around 50-65 mph I am the only one in my vehicle and all of the sudden it puts the emergency brake on. It’s like someone else takes over my vehicle. Fortunately I have not been rear ended. Nobody has been in front of me when this happens the first time. It is not linked to or to be confused with the collision warning, it is wholly the emergency braking system that is put on with the light stating this & throws me forward into the steering wheel. I towed my vehicle into the Bakersfield Hyundai shop & they have been unable to duplicate my problem with the vehicle. I have lost ALL confidence in my vehicle due to it has done it a total of 5 times and I just got it in September 2023. It has been in the shop for this month. Was taken to them by tow truck on 2/7/24. Was told by tow truck driver that I would be in body bag if it happened again especially in front of a diesel truck. This is either a first of a major recall or a Lemon car. Either way not wanting to get in it again. Needs to be addressed and they can’t do anything about it. I do not have any pictures of my vehicle due to it is an internal issue but I do have the paperwork from the dealership shop.
Additional Notes:
My vehicle has been malfunctioning with the automatic emergency brake. A total of 5 times. I am driving down the road going around 50-65 mph I am the only one in my vehicle and all of the sudden it puts the emergency brake on. It’s like someone else takes over my vehicle. Fortunately I have not been rear ended. Nobody has been in front of me when this happens the first time. It is not linked to or to be confused with the collision warning, it is wholly the emergency braking system that is put on with the light stating this & throws me forward into the steering wheel. I towed my vehicle into the Bakersfield Hyundai shop & they have been unable to duplicate my problem with the vehicle. I have lost ALL confidence in my vehicle due to it has done it a total of 5 times and I just got it in September 2023. It has been in the shop for this month. Was taken to them by tow truck on 2/7/24. Was told by tow truck driver that I would be in body bag if it happened again especially in front of a diesel truck. This is either a first of a major recall or a Lemon car. Either way not wanting to get in it again. Needs to be addressed and they can’t do anything about it. I do not have any pictures of my vehicle due to it is an internal issue but I do have the paperwork from the dealership shop.
Mfg Campaign: 11574209
Recall Date: Feb 27, 2024
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Serious Safety Hazard: 2024 Hyundai Tucson Power Steering Failures I have had numerous power steering failures while this driving vehicle. During these incidents, the steering wheel is extremely difficult to turn. This is a serious safety hazard which could lead to a severe accident and loss of life. During each incident occurrence, I noted a red steering wheel with an exclamation point was displayed on the dashboard. The power steering function is restored once I have found a safe location to pull the car off the road and then I reset the car by switching it off completely and then starting it again. My local dealer has not been able to duplicate the problem nor determine the root cause. The dealership has escalated the issue to Hyundai America for technical assistance. I currently have an open case with Hyundai Motor America National Consumer Affairs. I have noted similar power steering failure incident reports posted on the NHTSA website for earlier model Hyundai Tuscon vehicles.
Corrective Action:
Serious Safety Hazard: 2024 Hyundai Tucson Power Steering Failures I have had numerous power steering failures while this driving vehicle. During these incidents, the steering wheel is extremely difficult to turn. This is a serious safety hazard which could lead to a severe accident and loss of life. During each incident occurrence, I noted a red steering wheel with an exclamation point was displayed on the dashboard. The power steering function is restored once I have found a safe location to pull the car off the road and then I reset the car by switching it off completely and then starting it again. My local dealer has not been able to duplicate the problem nor determine the root cause. The dealership has escalated the issue to Hyundai America for technical assistance. I currently have an open case with Hyundai Motor America National Consumer Affairs. I have noted similar power steering failure incident reports posted on the NHTSA website for earlier model Hyundai Tuscon vehicles.
Additional Notes:
Serious Safety Hazard: 2024 Hyundai Tucson Power Steering Failures I have had numerous power steering failures while this driving vehicle. During these incidents, the steering wheel is extremely difficult to turn. This is a serious safety hazard which could lead to a severe accident and loss of life. During each incident occurrence, I noted a red steering wheel with an exclamation point was displayed on the dashboard. The power steering function is restored once I have found a safe location to pull the car off the road and then I reset the car by switching it off completely and then starting it again. My local dealer has not been able to duplicate the problem nor determine the root cause. The dealership has escalated the issue to Hyundai America for technical assistance. I currently have an open case with Hyundai Motor America National Consumer Affairs. I have noted similar power steering failure incident reports posted on the NHTSA website for earlier model Hyundai Tuscon vehicles.
Mfg Campaign: 11574210
Recall Date: Feb 27, 2024
Hyundai Motor America
Defect Description:
STEERING
Potential Consequences:
Serious Safety Hazard: 2024 Hyundai Tucson Power Steering Failures I have had numerous power steering failures while this driving vehicle. During these incidents, the steering wheel is extremely difficult to turn. This is a serious safety hazard which could lead to a severe accident and loss of life. During each incident occurrence, I noted a red steering wheel with an exclamation point was displayed on the dashboard. The power steering function is restored once I have found a safe location to pull the car off the road and then I reset the car by switching it off completely and then starting it again. My local dealer has not been able to duplicate the problem nor determine the root cause. The dealership has escalated the issue to Hyundai America for technical assistance. I currently have an open case with Hyundai Motor America National Consumer Affairs. I have noted similar power steering failure incident reports posted on the NHTSA website for earlier model Hyundai Tuscon vehicles.
Corrective Action:
Serious Safety Hazard: 2024 Hyundai Tucson Power Steering Failures I have had numerous power steering failures while this driving vehicle. During these incidents, the steering wheel is extremely difficult to turn. This is a serious safety hazard which could lead to a severe accident and loss of life. During each incident occurrence, I noted a red steering wheel with an exclamation point was displayed on the dashboard. The power steering function is restored once I have found a safe location to pull the car off the road and then I reset the car by switching it off completely and then starting it again. My local dealer has not been able to duplicate the problem nor determine the root cause. The dealership has escalated the issue to Hyundai America for technical assistance. I currently have an open case with Hyundai Motor America National Consumer Affairs. I have noted similar power steering failure incident reports posted on the NHTSA website for earlier model Hyundai Tuscon vehicles.
Additional Notes:
Serious Safety Hazard: 2024 Hyundai Tucson Power Steering Failures I have had numerous power steering failures while this driving vehicle. During these incidents, the steering wheel is extremely difficult to turn. This is a serious safety hazard which could lead to a severe accident and loss of life. During each incident occurrence, I noted a red steering wheel with an exclamation point was displayed on the dashboard. The power steering function is restored once I have found a safe location to pull the car off the road and then I reset the car by switching it off completely and then starting it again. My local dealer has not been able to duplicate the problem nor determine the root cause. The dealership has escalated the issue to Hyundai America for technical assistance. I currently have an open case with Hyundai Motor America National Consumer Affairs. I have noted similar power steering failure incident reports posted on the NHTSA website for earlier model Hyundai Tuscon vehicles.
Mfg Campaign: 11574210
Recall Date: Feb 27, 2024
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The forward collision avoidance system made me have accident. I was driving on the expressway, the forward collision made the car stop abruptly, then accelerate. As I was veering to the right, the car stopped again in the middle of the expressway causing me to have an accident. This is unacceptable and very unsafe. This vehicle is not safe to drive with the collision warnings.
Corrective Action:
The forward collision avoidance system made me have accident. I was driving on the expressway, the forward collision made the car stop abruptly, then accelerate. As I was veering to the right, the car stopped again in the middle of the expressway causing me to have an accident. This is unacceptable and very unsafe. This vehicle is not safe to drive with the collision warnings.
Additional Notes:
The forward collision avoidance system made me have accident. I was driving on the expressway, the forward collision made the car stop abruptly, then accelerate. As I was veering to the right, the car stopped again in the middle of the expressway causing me to have an accident. This is unacceptable and very unsafe. This vehicle is not safe to drive with the collision warnings.
Mfg Campaign: 11570944
Recall Date: Feb 9, 2024
Hyundai Motor America
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The forward collision avoidance system made me have accident. I was driving on the expressway, the forward collision made the car stop abruptly, then accelerate. As I was veering to the right, the car stopped again in the middle of the expressway causing me to have an accident. This is unacceptable and very unsafe. This vehicle is not safe to drive with the collision warnings.
Corrective Action:
The forward collision avoidance system made me have accident. I was driving on the expressway, the forward collision made the car stop abruptly, then accelerate. As I was veering to the right, the car stopped again in the middle of the expressway causing me to have an accident. This is unacceptable and very unsafe. This vehicle is not safe to drive with the collision warnings.
Additional Notes:
The forward collision avoidance system made me have accident. I was driving on the expressway, the forward collision made the car stop abruptly, then accelerate. As I was veering to the right, the car stopped again in the middle of the expressway causing me to have an accident. This is unacceptable and very unsafe. This vehicle is not safe to drive with the collision warnings.
Mfg Campaign: 11570944
Recall Date: Feb 9, 2024
Hyundai Motor America
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
The forward collision avoidance system made me have accident. I was driving on the expressway, the forward collision made the car stop abruptly, then accelerate. As I was veering to the right, the car stopped again in the middle of the expressway causing me to have an accident. This is unacceptable and very unsafe. This vehicle is not safe to drive with the collision warnings.
Corrective Action:
The forward collision avoidance system made me have accident. I was driving on the expressway, the forward collision made the car stop abruptly, then accelerate. As I was veering to the right, the car stopped again in the middle of the expressway causing me to have an accident. This is unacceptable and very unsafe. This vehicle is not safe to drive with the collision warnings.
Additional Notes:
The forward collision avoidance system made me have accident. I was driving on the expressway, the forward collision made the car stop abruptly, then accelerate. As I was veering to the right, the car stopped again in the middle of the expressway causing me to have an accident. This is unacceptable and very unsafe. This vehicle is not safe to drive with the collision warnings.
Mfg Campaign: 11570944
Recall Date: Feb 9, 2024
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The vehicle continues to leak water into the floor carpet even after a recall was supposed to fix the windshield leak problem for this car. This can cause mold.
Corrective Action:
The vehicle continues to leak water into the floor carpet even after a recall was supposed to fix the windshield leak problem for this car. This can cause mold.
Additional Notes:
The vehicle continues to leak water into the floor carpet even after a recall was supposed to fix the windshield leak problem for this car. This can cause mold.
Mfg Campaign: 11567135
Recall Date: Jan 23, 2024
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
A service bulletin for windshields leaking into 2024 Santa Cruz and Tucson vehicles was issued on 11/02/23 from Hyundai, causing passenger side flooding.The length of time these models were exposed to or held water could pose these safety risks: 1 Corrosion of various mechanical and electrical parts from water entry for months that could cause safety risks at a later time. Ex. Certain Hyundai vehicles were recalled in 2006-2015 for fires originating from the ABS system due to liquid leaks and corrosion caused by failing seals and leaking water. The electric systems could short out, spark, and cause a fire, posing a risk even when the car was not in operation. 2 The possibility of the presence of invisible mold spores that grow quickly inside a closed car environment is a serious health risk for those who have a high allergy to mold, allergic asthma, COPD or other lung problems. 3 Some vehicles also experienced water entry from a firewall separation from the windshield. If the firewall is part of the unibody construction and protection for components and passengers, this is concerning. 4 Inadequate or improper repair instructions cause new owner concerns regarding the integrity of their vehicle. A. Hyundai only authorized dealers to “...insert sealant in the area that has been improperly sealed.” An auto water leak tech reported such windshield leaks require a glass company for repairs. The dealer reported around eight other vehicles have experienced the leakage at their shop. I know of no inspections by Hyundai or other service techs but is available. I did not know my car had water in the passenger side for the two months I had it. These models have been exposed to water entry from their manufacture date from this defect that somehow slipped through inspection and quality control. A Hyundai forum reported that some models experienced windshield leaks back in 2020. I am very concerned that this continues to be a cost cutting practice passed on to consumers.
Corrective Action:
A service bulletin for windshields leaking into 2024 Santa Cruz and Tucson vehicles was issued on 11/02/23 from Hyundai, causing passenger side flooding.The length of time these models were exposed to or held water could pose these safety risks: 1 Corrosion of various mechanical and electrical parts from water entry for months that could cause safety risks at a later time. Ex. Certain Hyundai vehicles were recalled in 2006-2015 for fires originating from the ABS system due to liquid leaks and corrosion caused by failing seals and leaking water. The electric systems could short out, spark, and cause a fire, posing a risk even when the car was not in operation. 2 The possibility of the presence of invisible mold spores that grow quickly inside a closed car environment is a serious health risk for those who have a high allergy to mold, allergic asthma, COPD or other lung problems. 3 Some vehicles also experienced water entry from a firewall separation from the windshield. If the firewall is part of the unibody construction and protection for components and passengers, this is concerning. 4 Inadequate or improper repair instructions cause new owner concerns regarding the integrity of their vehicle. A. Hyundai only authorized dealers to “...insert sealant in the area that has been improperly sealed.” An auto water leak tech reported such windshield leaks require a glass company for repairs. The dealer reported around eight other vehicles have experienced the leakage at their shop. I know of no inspections by Hyundai or other service techs but is available. I did not know my car had water in the passenger side for the two months I had it. These models have been exposed to water entry from their manufacture date from this defect that somehow slipped through inspection and quality control. A Hyundai forum reported that some models experienced windshield leaks back in 2020. I am very concerned that this continues to be a cost cutting practice passed on to consumers.
Additional Notes:
A service bulletin for windshields leaking into 2024 Santa Cruz and Tucson vehicles was issued on 11/02/23 from Hyundai, causing passenger side flooding.The length of time these models were exposed to or held water could pose these safety risks: 1 Corrosion of various mechanical and electrical parts from water entry for months that could cause safety risks at a later time. Ex. Certain Hyundai vehicles were recalled in 2006-2015 for fires originating from the ABS system due to liquid leaks and corrosion caused by failing seals and leaking water. The electric systems could short out, spark, and cause a fire, posing a risk even when the car was not in operation. 2 The possibility of the presence of invisible mold spores that grow quickly inside a closed car environment is a serious health risk for those who have a high allergy to mold, allergic asthma, COPD or other lung problems. 3 Some vehicles also experienced water entry from a firewall separation from the windshield. If the firewall is part of the unibody construction and protection for components and passengers, this is concerning. 4 Inadequate or improper repair instructions cause new owner concerns regarding the integrity of their vehicle. A. Hyundai only authorized dealers to “...insert sealant in the area that has been improperly sealed.” An auto water leak tech reported such windshield leaks require a glass company for repairs. The dealer reported around eight other vehicles have experienced the leakage at their shop. I know of no inspections by Hyundai or other service techs but is available. I did not know my car had water in the passenger side for the two months I had it. These models have been exposed to water entry from their manufacture date from this defect that somehow slipped through inspection and quality control. A Hyundai forum reported that some models experienced windshield leaks back in 2020. I am very concerned that this continues to be a cost cutting practice passed on to consumers.
Mfg Campaign: 11566160
Recall Date: Jan 17, 2024
Hyundai Motor America
Defect Description:
STRUCTURE:BODY
Potential Consequences:
A service bulletin for windshields leaking into 2024 Santa Cruz and Tucson vehicles was issued on 11/02/23 from Hyundai, causing passenger side flooding.The length of time these models were exposed to or held water could pose these safety risks: 1 Corrosion of various mechanical and electrical parts from water entry for months that could cause safety risks at a later time. Ex. Certain Hyundai vehicles were recalled in 2006-2015 for fires originating from the ABS system due to liquid leaks and corrosion caused by failing seals and leaking water. The electric systems could short out, spark, and cause a fire, posing a risk even when the car was not in operation. 2 The possibility of the presence of invisible mold spores that grow quickly inside a closed car environment is a serious health risk for those who have a high allergy to mold, allergic asthma, COPD or other lung problems. 3 Some vehicles also experienced water entry from a firewall separation from the windshield. If the firewall is part of the unibody construction and protection for components and passengers, this is concerning. 4 Inadequate or improper repair instructions cause new owner concerns regarding the integrity of their vehicle. A. Hyundai only authorized dealers to “...insert sealant in the area that has been improperly sealed.” An auto water leak tech reported such windshield leaks require a glass company for repairs. The dealer reported around eight other vehicles have experienced the leakage at their shop. I know of no inspections by Hyundai or other service techs but is available. I did not know my car had water in the passenger side for the two months I had it. These models have been exposed to water entry from their manufacture date from this defect that somehow slipped through inspection and quality control. A Hyundai forum reported that some models experienced windshield leaks back in 2020. I am very concerned that this continues to be a cost cutting practice passed on to consumers.
Corrective Action:
A service bulletin for windshields leaking into 2024 Santa Cruz and Tucson vehicles was issued on 11/02/23 from Hyundai, causing passenger side flooding.The length of time these models were exposed to or held water could pose these safety risks: 1 Corrosion of various mechanical and electrical parts from water entry for months that could cause safety risks at a later time. Ex. Certain Hyundai vehicles were recalled in 2006-2015 for fires originating from the ABS system due to liquid leaks and corrosion caused by failing seals and leaking water. The electric systems could short out, spark, and cause a fire, posing a risk even when the car was not in operation. 2 The possibility of the presence of invisible mold spores that grow quickly inside a closed car environment is a serious health risk for those who have a high allergy to mold, allergic asthma, COPD or other lung problems. 3 Some vehicles also experienced water entry from a firewall separation from the windshield. If the firewall is part of the unibody construction and protection for components and passengers, this is concerning. 4 Inadequate or improper repair instructions cause new owner concerns regarding the integrity of their vehicle. A. Hyundai only authorized dealers to “...insert sealant in the area that has been improperly sealed.” An auto water leak tech reported such windshield leaks require a glass company for repairs. The dealer reported around eight other vehicles have experienced the leakage at their shop. I know of no inspections by Hyundai or other service techs but is available. I did not know my car had water in the passenger side for the two months I had it. These models have been exposed to water entry from their manufacture date from this defect that somehow slipped through inspection and quality control. A Hyundai forum reported that some models experienced windshield leaks back in 2020. I am very concerned that this continues to be a cost cutting practice passed on to consumers.
Additional Notes:
A service bulletin for windshields leaking into 2024 Santa Cruz and Tucson vehicles was issued on 11/02/23 from Hyundai, causing passenger side flooding.The length of time these models were exposed to or held water could pose these safety risks: 1 Corrosion of various mechanical and electrical parts from water entry for months that could cause safety risks at a later time. Ex. Certain Hyundai vehicles were recalled in 2006-2015 for fires originating from the ABS system due to liquid leaks and corrosion caused by failing seals and leaking water. The electric systems could short out, spark, and cause a fire, posing a risk even when the car was not in operation. 2 The possibility of the presence of invisible mold spores that grow quickly inside a closed car environment is a serious health risk for those who have a high allergy to mold, allergic asthma, COPD or other lung problems. 3 Some vehicles also experienced water entry from a firewall separation from the windshield. If the firewall is part of the unibody construction and protection for components and passengers, this is concerning. 4 Inadequate or improper repair instructions cause new owner concerns regarding the integrity of their vehicle. A. Hyundai only authorized dealers to “...insert sealant in the area that has been improperly sealed.” An auto water leak tech reported such windshield leaks require a glass company for repairs. The dealer reported around eight other vehicles have experienced the leakage at their shop. I know of no inspections by Hyundai or other service techs but is available. I did not know my car had water in the passenger side for the two months I had it. These models have been exposed to water entry from their manufacture date from this defect that somehow slipped through inspection and quality control. A Hyundai forum reported that some models experienced windshield leaks back in 2020. I am very concerned that this continues to be a cost cutting practice passed on to consumers.
Mfg Campaign: 11566160
Recall Date: Jan 17, 2024
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
A service bulletin for windshields leaking into 2024 Santa Cruz and Tucson vehicles was issued on 11/02/23 from Hyundai, causing passenger side flooding.The length of time these models were exposed to or held water could pose these safety risks: 1 Corrosion of various mechanical and electrical parts from water entry for months that could cause safety risks at a later time. Ex. Certain Hyundai vehicles were recalled in 2006-2015 for fires originating from the ABS system due to liquid leaks and corrosion caused by failing seals and leaking water. The electric systems could short out, spark, and cause a fire, posing a risk even when the car was not in operation. 2 The possibility of the presence of invisible mold spores that grow quickly inside a closed car environment is a serious health risk for those who have a high allergy to mold, allergic asthma, COPD or other lung problems. 3 Some vehicles also experienced water entry from a firewall separation from the windshield. If the firewall is part of the unibody construction and protection for components and passengers, this is concerning. 4 Inadequate or improper repair instructions cause new owner concerns regarding the integrity of their vehicle. A. Hyundai only authorized dealers to “...insert sealant in the area that has been improperly sealed.” An auto water leak tech reported such windshield leaks require a glass company for repairs. The dealer reported around eight other vehicles have experienced the leakage at their shop. I know of no inspections by Hyundai or other service techs but is available. I did not know my car had water in the passenger side for the two months I had it. These models have been exposed to water entry from their manufacture date from this defect that somehow slipped through inspection and quality control. A Hyundai forum reported that some models experienced windshield leaks back in 2020. I am very concerned that this continues to be a cost cutting practice passed on to consumers.
Corrective Action:
A service bulletin for windshields leaking into 2024 Santa Cruz and Tucson vehicles was issued on 11/02/23 from Hyundai, causing passenger side flooding.The length of time these models were exposed to or held water could pose these safety risks: 1 Corrosion of various mechanical and electrical parts from water entry for months that could cause safety risks at a later time. Ex. Certain Hyundai vehicles were recalled in 2006-2015 for fires originating from the ABS system due to liquid leaks and corrosion caused by failing seals and leaking water. The electric systems could short out, spark, and cause a fire, posing a risk even when the car was not in operation. 2 The possibility of the presence of invisible mold spores that grow quickly inside a closed car environment is a serious health risk for those who have a high allergy to mold, allergic asthma, COPD or other lung problems. 3 Some vehicles also experienced water entry from a firewall separation from the windshield. If the firewall is part of the unibody construction and protection for components and passengers, this is concerning. 4 Inadequate or improper repair instructions cause new owner concerns regarding the integrity of their vehicle. A. Hyundai only authorized dealers to “...insert sealant in the area that has been improperly sealed.” An auto water leak tech reported such windshield leaks require a glass company for repairs. The dealer reported around eight other vehicles have experienced the leakage at their shop. I know of no inspections by Hyundai or other service techs but is available. I did not know my car had water in the passenger side for the two months I had it. These models have been exposed to water entry from their manufacture date from this defect that somehow slipped through inspection and quality control. A Hyundai forum reported that some models experienced windshield leaks back in 2020. I am very concerned that this continues to be a cost cutting practice passed on to consumers.
Additional Notes:
A service bulletin for windshields leaking into 2024 Santa Cruz and Tucson vehicles was issued on 11/02/23 from Hyundai, causing passenger side flooding.The length of time these models were exposed to or held water could pose these safety risks: 1 Corrosion of various mechanical and electrical parts from water entry for months that could cause safety risks at a later time. Ex. Certain Hyundai vehicles were recalled in 2006-2015 for fires originating from the ABS system due to liquid leaks and corrosion caused by failing seals and leaking water. The electric systems could short out, spark, and cause a fire, posing a risk even when the car was not in operation. 2 The possibility of the presence of invisible mold spores that grow quickly inside a closed car environment is a serious health risk for those who have a high allergy to mold, allergic asthma, COPD or other lung problems. 3 Some vehicles also experienced water entry from a firewall separation from the windshield. If the firewall is part of the unibody construction and protection for components and passengers, this is concerning. 4 Inadequate or improper repair instructions cause new owner concerns regarding the integrity of their vehicle. A. Hyundai only authorized dealers to “...insert sealant in the area that has been improperly sealed.” An auto water leak tech reported such windshield leaks require a glass company for repairs. The dealer reported around eight other vehicles have experienced the leakage at their shop. I know of no inspections by Hyundai or other service techs but is available. I did not know my car had water in the passenger side for the two months I had it. These models have been exposed to water entry from their manufacture date from this defect that somehow slipped through inspection and quality control. A Hyundai forum reported that some models experienced windshield leaks back in 2020. I am very concerned that this continues to be a cost cutting practice passed on to consumers.
Mfg Campaign: 11566160
Recall Date: Jan 17, 2024
Hyundai Motor America
Defect Description:
SEAT BELTS
Potential Consequences:
Due to the design of the middle seat belt receiver it is impossible to install any type of car seat using the seat belt. The receiver is so long, you cannot get the seat belt tight enough to prevent movement of the car seat. There are no anchors for the middle seat either to use the latch system instead of the seatbelt, and anchors cannot be borrowed from the other sides as per the owners manual. Furthermore when a passenger sits in the middle seat, the receiver is on their lap, not down by their hip. This is not only uncomfortable, but I feel like the seat belt is not worn properly. One week after leasing the vehicle I went back to the dealership and was told there was nothing they could do about it. No help was offered. I reached out to Hyundai on my own.
Corrective Action:
Due to the design of the middle seat belt receiver it is impossible to install any type of car seat using the seat belt. The receiver is so long, you cannot get the seat belt tight enough to prevent movement of the car seat. There are no anchors for the middle seat either to use the latch system instead of the seatbelt, and anchors cannot be borrowed from the other sides as per the owners manual. Furthermore when a passenger sits in the middle seat, the receiver is on their lap, not down by their hip. This is not only uncomfortable, but I feel like the seat belt is not worn properly. One week after leasing the vehicle I went back to the dealership and was told there was nothing they could do about it. No help was offered. I reached out to Hyundai on my own.
Additional Notes:
Due to the design of the middle seat belt receiver it is impossible to install any type of car seat using the seat belt. The receiver is so long, you cannot get the seat belt tight enough to prevent movement of the car seat. There are no anchors for the middle seat either to use the latch system instead of the seatbelt, and anchors cannot be borrowed from the other sides as per the owners manual. Furthermore when a passenger sits in the middle seat, the receiver is on their lap, not down by their hip. This is not only uncomfortable, but I feel like the seat belt is not worn properly. One week after leasing the vehicle I went back to the dealership and was told there was nothing they could do about it. No help was offered. I reached out to Hyundai on my own.
Mfg Campaign: 11551156
Recall Date: Oct 21, 2023
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
the entire computer system shorted out throughout the entire car. It did not let me select above all of what it affected. The entire car malfunction due to the dealer not doing predelivery inspection. They have the vehicle and have not given me a written explanation or reports as to what happened to cause this. This vehicle was defective and dangerous and should not have been sold.
Corrective Action:
the entire computer system shorted out throughout the entire car. It did not let me select above all of what it affected. The entire car malfunction due to the dealer not doing predelivery inspection. They have the vehicle and have not given me a written explanation or reports as to what happened to cause this. This vehicle was defective and dangerous and should not have been sold.
Additional Notes:
the entire computer system shorted out throughout the entire car. It did not let me select above all of what it affected. The entire car malfunction due to the dealer not doing predelivery inspection. They have the vehicle and have not given me a written explanation or reports as to what happened to cause this. This vehicle was defective and dangerous and should not have been sold.
Mfg Campaign: 11545661
Recall Date: Sep 20, 2023
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