Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2025 Tucson and Santa Cruz vehicles. The console extension wiring assembly may be routed improperly, allowing the transmission to be shifted out of Park without applying the brake pedal.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 273
Recall Date: Nov 20, 2024
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2025 Tucson vehicles. The glove box air bag warning label may be missing. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 268
Recall Date: Sep 13, 2024
Consumer Complaints
111 ComplaintsHyundai Motor America
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
-auto start/stop "feature" Since there is no way to permanently disable this feature i forgot that it was on. while stopped a stop light i was unable to move when the car behind me could not stop due to the wet roads. If the car behind me was unable to swerve in time i would have been rear-ended. by the time the engine started the car behind me was in line with my back seat. no amount of gas saving is worth being immobilized essentially in a emergency situation. - forward collision avoidance is way too sensitive, in the same trip as above a car hit their brakes approximately 6 car lengths in front of me to turn into a parking lot. the car in front of me did slam on their brakes to make the turn. As i took my foot off the gas to slow down the "safety feature" activated, applied my brakes and almost caused the car behind me to rear end me. i was going roughly 45 mph and the car behind me was roughly 2 car lengths behind me when the "safety feature" activated. the sensitivity of this system is way too high and will wind up causing more accidents then it prevents
Corrective Action:
-auto start/stop "feature" Since there is no way to permanently disable this feature i forgot that it was on. while stopped a stop light i was unable to move when the car behind me could not stop due to the wet roads. If the car behind me was unable to swerve in time i would have been rear-ended. by the time the engine started the car behind me was in line with my back seat. no amount of gas saving is worth being immobilized essentially in a emergency situation. - forward collision avoidance is way too sensitive, in the same trip as above a car hit their brakes approximately 6 car lengths in front of me to turn into a parking lot. the car in front of me did slam on their brakes to make the turn. As i took my foot off the gas to slow down the "safety feature" activated, applied my brakes and almost caused the car behind me to rear end me. i was going roughly 45 mph and the car behind me was roughly 2 car lengths behind me when the "safety feature" activated. the sensitivity of this system is way too high and will wind up causing more accidents then it prevents
Additional Notes:
-auto start/stop "feature" Since there is no way to permanently disable this feature i forgot that it was on. while stopped a stop light i was unable to move when the car behind me could not stop due to the wet roads. If the car behind me was unable to swerve in time i would have been rear-ended. by the time the engine started the car behind me was in line with my back seat. no amount of gas saving is worth being immobilized essentially in a emergency situation. - forward collision avoidance is way too sensitive, in the same trip as above a car hit their brakes approximately 6 car lengths in front of me to turn into a parking lot. the car in front of me did slam on their brakes to make the turn. As i took my foot off the gas to slow down the "safety feature" activated, applied my brakes and almost caused the car behind me to rear end me. i was going roughly 45 mph and the car behind me was roughly 2 car lengths behind me when the "safety feature" activated. the sensitivity of this system is way too high and will wind up causing more accidents then it prevents
Mfg Campaign: 11642579
Recall Date: Feb 13, 2025
Hyundai Motor America
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
-auto start/stop "feature" Since there is no way to permanently disable this feature i forgot that it was on. while stopped a stop light i was unable to move when the car behind me could not stop due to the wet roads. If the car behind me was unable to swerve in time i would have been rear-ended. by the time the engine started the car behind me was in line with my back seat. no amount of gas saving is worth being immobilized essentially in a emergency situation. - forward collision avoidance is way too sensitive, in the same trip as above a car hit their brakes approximately 6 car lengths in front of me to turn into a parking lot. the car in front of me did slam on their brakes to make the turn. As i took my foot off the gas to slow down the "safety feature" activated, applied my brakes and almost caused the car behind me to rear end me. i was going roughly 45 mph and the car behind me was roughly 2 car lengths behind me when the "safety feature" activated. the sensitivity of this system is way too high and will wind up causing more accidents then it prevents
Corrective Action:
-auto start/stop "feature" Since there is no way to permanently disable this feature i forgot that it was on. while stopped a stop light i was unable to move when the car behind me could not stop due to the wet roads. If the car behind me was unable to swerve in time i would have been rear-ended. by the time the engine started the car behind me was in line with my back seat. no amount of gas saving is worth being immobilized essentially in a emergency situation. - forward collision avoidance is way too sensitive, in the same trip as above a car hit their brakes approximately 6 car lengths in front of me to turn into a parking lot. the car in front of me did slam on their brakes to make the turn. As i took my foot off the gas to slow down the "safety feature" activated, applied my brakes and almost caused the car behind me to rear end me. i was going roughly 45 mph and the car behind me was roughly 2 car lengths behind me when the "safety feature" activated. the sensitivity of this system is way too high and will wind up causing more accidents then it prevents
Additional Notes:
-auto start/stop "feature" Since there is no way to permanently disable this feature i forgot that it was on. while stopped a stop light i was unable to move when the car behind me could not stop due to the wet roads. If the car behind me was unable to swerve in time i would have been rear-ended. by the time the engine started the car behind me was in line with my back seat. no amount of gas saving is worth being immobilized essentially in a emergency situation. - forward collision avoidance is way too sensitive, in the same trip as above a car hit their brakes approximately 6 car lengths in front of me to turn into a parking lot. the car in front of me did slam on their brakes to make the turn. As i took my foot off the gas to slow down the "safety feature" activated, applied my brakes and almost caused the car behind me to rear end me. i was going roughly 45 mph and the car behind me was roughly 2 car lengths behind me when the "safety feature" activated. the sensitivity of this system is way too high and will wind up causing more accidents then it prevents
Mfg Campaign: 11642579
Recall Date: Feb 13, 2025
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
-auto start/stop "feature" Since there is no way to permanently disable this feature i forgot that it was on. while stopped a stop light i was unable to move when the car behind me could not stop due to the wet roads. If the car behind me was unable to swerve in time i would have been rear-ended. by the time the engine started the car behind me was in line with my back seat. no amount of gas saving is worth being immobilized essentially in a emergency situation. - forward collision avoidance is way too sensitive, in the same trip as above a car hit their brakes approximately 6 car lengths in front of me to turn into a parking lot. the car in front of me did slam on their brakes to make the turn. As i took my foot off the gas to slow down the "safety feature" activated, applied my brakes and almost caused the car behind me to rear end me. i was going roughly 45 mph and the car behind me was roughly 2 car lengths behind me when the "safety feature" activated. the sensitivity of this system is way too high and will wind up causing more accidents then it prevents
Corrective Action:
-auto start/stop "feature" Since there is no way to permanently disable this feature i forgot that it was on. while stopped a stop light i was unable to move when the car behind me could not stop due to the wet roads. If the car behind me was unable to swerve in time i would have been rear-ended. by the time the engine started the car behind me was in line with my back seat. no amount of gas saving is worth being immobilized essentially in a emergency situation. - forward collision avoidance is way too sensitive, in the same trip as above a car hit their brakes approximately 6 car lengths in front of me to turn into a parking lot. the car in front of me did slam on their brakes to make the turn. As i took my foot off the gas to slow down the "safety feature" activated, applied my brakes and almost caused the car behind me to rear end me. i was going roughly 45 mph and the car behind me was roughly 2 car lengths behind me when the "safety feature" activated. the sensitivity of this system is way too high and will wind up causing more accidents then it prevents
Additional Notes:
-auto start/stop "feature" Since there is no way to permanently disable this feature i forgot that it was on. while stopped a stop light i was unable to move when the car behind me could not stop due to the wet roads. If the car behind me was unable to swerve in time i would have been rear-ended. by the time the engine started the car behind me was in line with my back seat. no amount of gas saving is worth being immobilized essentially in a emergency situation. - forward collision avoidance is way too sensitive, in the same trip as above a car hit their brakes approximately 6 car lengths in front of me to turn into a parking lot. the car in front of me did slam on their brakes to make the turn. As i took my foot off the gas to slow down the "safety feature" activated, applied my brakes and almost caused the car behind me to rear end me. i was going roughly 45 mph and the car behind me was roughly 2 car lengths behind me when the "safety feature" activated. the sensitivity of this system is way too high and will wind up causing more accidents then it prevents
Mfg Campaign: 11642579
Recall Date: Feb 13, 2025
Hyundai Motor America
Defect Description:
LANE DEPARTURE: WARNING
Potential Consequences:
The “consider taking a break” message flashes and dings which startles and distracts me and is not safe while I’m driving. It does this even when I am driving safe.
Corrective Action:
The “consider taking a break” message flashes and dings which startles and distracts me and is not safe while I’m driving. It does this even when I am driving safe.
Additional Notes:
The “consider taking a break” message flashes and dings which startles and distracts me and is not safe while I’m driving. It does this even when I am driving safe.
Mfg Campaign: 11634204
Recall Date: Jan 5, 2025
Hyundai Motor America
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Drives side headlight has a dark spot on low beam that is in the drivers field of vision. This causes the driver not to be able to see clearly. A certain portion of the drivers field of view is blocked out. Please see the picture below. Took it to the dealer for repair, he acknowledged the black spots were in the drivers field of view but, he compared it to another 2025 Tucson with the same trim on his lot and the headlights were the same. Therefore, their was nothing wrong with the lights. However, he did agree that their were black spots in the drivers field of view that would inhibit the divers ability to see clearly at night. Attached is the Dealership repair order.
Corrective Action:
Drives side headlight has a dark spot on low beam that is in the drivers field of vision. This causes the driver not to be able to see clearly. A certain portion of the drivers field of view is blocked out. Please see the picture below. Took it to the dealer for repair, he acknowledged the black spots were in the drivers field of view but, he compared it to another 2025 Tucson with the same trim on his lot and the headlights were the same. Therefore, their was nothing wrong with the lights. However, he did agree that their were black spots in the drivers field of view that would inhibit the divers ability to see clearly at night. Attached is the Dealership repair order.
Additional Notes:
Drives side headlight has a dark spot on low beam that is in the drivers field of vision. This causes the driver not to be able to see clearly. A certain portion of the drivers field of view is blocked out. Please see the picture below. Took it to the dealer for repair, he acknowledged the black spots were in the drivers field of view but, he compared it to another 2025 Tucson with the same trim on his lot and the headlights were the same. Therefore, their was nothing wrong with the lights. However, he did agree that their were black spots in the drivers field of view that would inhibit the divers ability to see clearly at night. Attached is the Dealership repair order.
Mfg Campaign: 11631295
Recall Date: Dec 17, 2024
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Battery issue does not resolved, had to jump-start the vehicle twice, leading to significant inconvenience as I drove nearly an hour each way to the dealership. This situation has resulted in lost work hours and has left me feeling mentally and physically exhausted. Despite my efforts, I still have not received a satisfactory answer regarding the problem
Corrective Action:
Battery issue does not resolved, had to jump-start the vehicle twice, leading to significant inconvenience as I drove nearly an hour each way to the dealership. This situation has resulted in lost work hours and has left me feeling mentally and physically exhausted. Despite my efforts, I still have not received a satisfactory answer regarding the problem
Additional Notes:
Battery issue does not resolved, had to jump-start the vehicle twice, leading to significant inconvenience as I drove nearly an hour each way to the dealership. This situation has resulted in lost work hours and has left me feeling mentally and physically exhausted. Despite my efforts, I still have not received a satisfactory answer regarding the problem
Mfg Campaign: 11630715
Recall Date: Dec 14, 2024
Hyundai Motor America
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
I could not find an exact category check above, but this does sort of relate to cruise control. The Driver Attention Warning cannot be disabled even though there is an option to disable it. Turning it off has no affect. This is a warning that basically tells you to keep your eyes on the road. Sunglasses and regular eyeglasses can often cause it to create a warning. The system will then turn off cruise control if it's being used. According to several owners, this is common on newer model Hyundais and Hyundai either chooses not to or simply cannot fix this. My wife has notified Hyundai and is awaiting a response.
Corrective Action:
I could not find an exact category check above, but this does sort of relate to cruise control. The Driver Attention Warning cannot be disabled even though there is an option to disable it. Turning it off has no affect. This is a warning that basically tells you to keep your eyes on the road. Sunglasses and regular eyeglasses can often cause it to create a warning. The system will then turn off cruise control if it's being used. According to several owners, this is common on newer model Hyundais and Hyundai either chooses not to or simply cannot fix this. My wife has notified Hyundai and is awaiting a response.
Additional Notes:
I could not find an exact category check above, but this does sort of relate to cruise control. The Driver Attention Warning cannot be disabled even though there is an option to disable it. Turning it off has no affect. This is a warning that basically tells you to keep your eyes on the road. Sunglasses and regular eyeglasses can often cause it to create a warning. The system will then turn off cruise control if it's being used. According to several owners, this is common on newer model Hyundais and Hyundai either chooses not to or simply cannot fix this. My wife has notified Hyundai and is awaiting a response.
Mfg Campaign: 11629341
Recall Date: Dec 6, 2024
Hyundai Motor America
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
We purchased a brand new 2025 Hyundai Tucson from Earnhardt Hyundai North Scottsdale on October 26, 2024. We brought the car home and while it was parked facing the afternoon sun, we noticed that the entire windshield was speckled with thousands or more spots that greatly reduced the visibility. It was difficult to see through the windshield. We also noticed the same defect on the other windows, however, not as bad. We contacted the dealership and subsequently brought it into their service center for inspection. They confirmed the visibility defect and ordered a new factory replacement windshield and installed it. The replacement windshield, while not perfectly clear of spots, was acceptable for safe driving. The original windshield had such poor visibility in certain conditions that it would be hard to see anything, which would be hazardous while driving. We took possession of the car after the windshield replacement was completed but still feel that the spots on the other windows are a manufacturing defect but do not necessarily create a hazard. Along with employees of Earnhardt dealership, we looked at other brand new 2025 Hyundai vehicles of varying makes and models and observed the same windshield defect in many of the cars we looked at on their sales lot. This does not appear to be an isolated incident, but the dealership said that we were the first customers to bring it to their attention. We feel that knowing there are other cars on the road with diminished visibility that means drivers of those vehicles may not even be aware until conditions prevent them from seeing the road and their surroundings.
Corrective Action:
We purchased a brand new 2025 Hyundai Tucson from Earnhardt Hyundai North Scottsdale on October 26, 2024. We brought the car home and while it was parked facing the afternoon sun, we noticed that the entire windshield was speckled with thousands or more spots that greatly reduced the visibility. It was difficult to see through the windshield. We also noticed the same defect on the other windows, however, not as bad. We contacted the dealership and subsequently brought it into their service center for inspection. They confirmed the visibility defect and ordered a new factory replacement windshield and installed it. The replacement windshield, while not perfectly clear of spots, was acceptable for safe driving. The original windshield had such poor visibility in certain conditions that it would be hard to see anything, which would be hazardous while driving. We took possession of the car after the windshield replacement was completed but still feel that the spots on the other windows are a manufacturing defect but do not necessarily create a hazard. Along with employees of Earnhardt dealership, we looked at other brand new 2025 Hyundai vehicles of varying makes and models and observed the same windshield defect in many of the cars we looked at on their sales lot. This does not appear to be an isolated incident, but the dealership said that we were the first customers to bring it to their attention. We feel that knowing there are other cars on the road with diminished visibility that means drivers of those vehicles may not even be aware until conditions prevent them from seeing the road and their surroundings.
Additional Notes:
We purchased a brand new 2025 Hyundai Tucson from Earnhardt Hyundai North Scottsdale on October 26, 2024. We brought the car home and while it was parked facing the afternoon sun, we noticed that the entire windshield was speckled with thousands or more spots that greatly reduced the visibility. It was difficult to see through the windshield. We also noticed the same defect on the other windows, however, not as bad. We contacted the dealership and subsequently brought it into their service center for inspection. They confirmed the visibility defect and ordered a new factory replacement windshield and installed it. The replacement windshield, while not perfectly clear of spots, was acceptable for safe driving. The original windshield had such poor visibility in certain conditions that it would be hard to see anything, which would be hazardous while driving. We took possession of the car after the windshield replacement was completed but still feel that the spots on the other windows are a manufacturing defect but do not necessarily create a hazard. Along with employees of Earnhardt dealership, we looked at other brand new 2025 Hyundai vehicles of varying makes and models and observed the same windshield defect in many of the cars we looked at on their sales lot. This does not appear to be an isolated incident, but the dealership said that we were the first customers to bring it to their attention. We feel that knowing there are other cars on the road with diminished visibility that means drivers of those vehicles may not even be aware until conditions prevent them from seeing the road and their surroundings.
Mfg Campaign: 11627220
Recall Date: Nov 25, 2024
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Twice car is completely dead for 3 weeks car is at the dealership
Corrective Action:
Twice car is completely dead for 3 weeks car is at the dealership
Additional Notes:
Twice car is completely dead for 3 weeks car is at the dealership
Mfg Campaign: 11627021
Recall Date: Nov 23, 2024
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Twice car is completely dead for 3 weeks car is at the dealership
Corrective Action:
Twice car is completely dead for 3 weeks car is at the dealership
Additional Notes:
Twice car is completely dead for 3 weeks car is at the dealership
Mfg Campaign: 11627021
Recall Date: Nov 23, 2024
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Dashboard screen display shut off while driving. Did not feel safe. local HYUNDAI dealer has confirmed problem. Unsure if vehicle has been inspected by manufacturer, has been at the local HYUNDAI for service for one week. There where no warnings messages prior to the failure
Corrective Action:
Dashboard screen display shut off while driving. Did not feel safe. local HYUNDAI dealer has confirmed problem. Unsure if vehicle has been inspected by manufacturer, has been at the local HYUNDAI for service for one week. There where no warnings messages prior to the failure
Additional Notes:
Dashboard screen display shut off while driving. Did not feel safe. local HYUNDAI dealer has confirmed problem. Unsure if vehicle has been inspected by manufacturer, has been at the local HYUNDAI for service for one week. There where no warnings messages prior to the failure
Mfg Campaign: 11624659
Recall Date: Nov 12, 2024
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