Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2020-2022 Venue vehicles. In the event of a crash, the front driver-side and/or passenger-side seat belt pretensioners may explode upon deployment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 231
Recall Date: Jun 27, 2022
Consumer Complaints
54 ComplaintsHyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The horn has stopped working. Checked the fuse and it was good still. This is a safety issue.
Corrective Action:
The horn has stopped working. Checked the fuse and it was good still. This is a safety issue.
Additional Notes:
The horn has stopped working. Checked the fuse and it was good still. This is a safety issue.
Mfg Campaign: 11511286
Recall Date: Mar 11, 2023
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM:HORN
Potential Consequences:
The horn has stopped working. Checked the fuse and it was good still. This is a safety issue.
Corrective Action:
The horn has stopped working. Checked the fuse and it was good still. This is a safety issue.
Additional Notes:
The horn has stopped working. Checked the fuse and it was good still. This is a safety issue.
Mfg Campaign: 11511286
Recall Date: Mar 11, 2023
Hyundai Motor America
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Was driving at speed down the highway (70+MPH) for an extended period of time traveling around 1.5 hours and then acceleration started having issues. I wouldn’t change the pressure on the gas but the RPM gage would go up and down wildly although I hadn’t done anything and cause a jerky forward motion. This cued me that something was wrong. Then there was an accident up ahead which caused traffic to come to a stop. When I braked for the complete stop it was a hard brake although I pressed lightly on the brake. Then when I got up to speed again (70MPH) I tried to accelerate above 70 to keep up with traffic and I couldn’t get the car to go faster. I floored the gas pedal but there was nothing happening. Luckily I was able to make it to the far right lane and coast up an exit ramp to put on my hazards. Once I stopped in the shoulder on an exit ramp I was in park and tested the gas. There was nothing happening. I turned off the car and then restarted and hit the gas and the car accelerated but when I pushed the gas again it wouldn’t accelerate. Once the car was turned on you could only hit the gas once to make the car accelerate otherwise the gas pedal did nothing. This was extremely dangerous traveling on the highway and could get someone killed. I was lucky there was an accident and traffic slowed down. My car has less than 20K miles on it so I’m extremely surprised that such a serious issue occurred. I have now found out other Venue users have reported similar issues in online forums. PLEASE TAKE THIS REPORT SERIOUSLY!
Corrective Action:
Was driving at speed down the highway (70+MPH) for an extended period of time traveling around 1.5 hours and then acceleration started having issues. I wouldn’t change the pressure on the gas but the RPM gage would go up and down wildly although I hadn’t done anything and cause a jerky forward motion. This cued me that something was wrong. Then there was an accident up ahead which caused traffic to come to a stop. When I braked for the complete stop it was a hard brake although I pressed lightly on the brake. Then when I got up to speed again (70MPH) I tried to accelerate above 70 to keep up with traffic and I couldn’t get the car to go faster. I floored the gas pedal but there was nothing happening. Luckily I was able to make it to the far right lane and coast up an exit ramp to put on my hazards. Once I stopped in the shoulder on an exit ramp I was in park and tested the gas. There was nothing happening. I turned off the car and then restarted and hit the gas and the car accelerated but when I pushed the gas again it wouldn’t accelerate. Once the car was turned on you could only hit the gas once to make the car accelerate otherwise the gas pedal did nothing. This was extremely dangerous traveling on the highway and could get someone killed. I was lucky there was an accident and traffic slowed down. My car has less than 20K miles on it so I’m extremely surprised that such a serious issue occurred. I have now found out other Venue users have reported similar issues in online forums. PLEASE TAKE THIS REPORT SERIOUSLY!
Additional Notes:
Was driving at speed down the highway (70+MPH) for an extended period of time traveling around 1.5 hours and then acceleration started having issues. I wouldn’t change the pressure on the gas but the RPM gage would go up and down wildly although I hadn’t done anything and cause a jerky forward motion. This cued me that something was wrong. Then there was an accident up ahead which caused traffic to come to a stop. When I braked for the complete stop it was a hard brake although I pressed lightly on the brake. Then when I got up to speed again (70MPH) I tried to accelerate above 70 to keep up with traffic and I couldn’t get the car to go faster. I floored the gas pedal but there was nothing happening. Luckily I was able to make it to the far right lane and coast up an exit ramp to put on my hazards. Once I stopped in the shoulder on an exit ramp I was in park and tested the gas. There was nothing happening. I turned off the car and then restarted and hit the gas and the car accelerated but when I pushed the gas again it wouldn’t accelerate. Once the car was turned on you could only hit the gas once to make the car accelerate otherwise the gas pedal did nothing. This was extremely dangerous traveling on the highway and could get someone killed. I was lucky there was an accident and traffic slowed down. My car has less than 20K miles on it so I’m extremely surprised that such a serious issue occurred. I have now found out other Venue users have reported similar issues in online forums. PLEASE TAKE THIS REPORT SERIOUSLY!
Mfg Campaign: 11510410
Recall Date: Mar 6, 2023
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The glass windshield of my 2020 Hyundai Venue SEL began cracking in two different locations obstructing my view while driving. I was not able to locate any chips from road debris in the cracks. They both start from the frame of the vehicle. I’ve seen other reports of 2020 models with the same windshield issue that appears to be a quality issue of the windshield.
Corrective Action:
The glass windshield of my 2020 Hyundai Venue SEL began cracking in two different locations obstructing my view while driving. I was not able to locate any chips from road debris in the cracks. They both start from the frame of the vehicle. I’ve seen other reports of 2020 models with the same windshield issue that appears to be a quality issue of the windshield.
Additional Notes:
The glass windshield of my 2020 Hyundai Venue SEL began cracking in two different locations obstructing my view while driving. I was not able to locate any chips from road debris in the cracks. They both start from the frame of the vehicle. I’ve seen other reports of 2020 models with the same windshield issue that appears to be a quality issue of the windshield.
Mfg Campaign: 11507777
Recall Date: Feb 17, 2023
Hyundai Motor America
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
The glass windshield of my 2020 Hyundai Venue SEL began cracking in two different locations obstructing my view while driving. I was not able to locate any chips from road debris in the cracks. They both start from the frame of the vehicle. I’ve seen other reports of 2020 models with the same windshield issue that appears to be a quality issue of the windshield.
Corrective Action:
The glass windshield of my 2020 Hyundai Venue SEL began cracking in two different locations obstructing my view while driving. I was not able to locate any chips from road debris in the cracks. They both start from the frame of the vehicle. I’ve seen other reports of 2020 models with the same windshield issue that appears to be a quality issue of the windshield.
Additional Notes:
The glass windshield of my 2020 Hyundai Venue SEL began cracking in two different locations obstructing my view while driving. I was not able to locate any chips from road debris in the cracks. They both start from the frame of the vehicle. I’ve seen other reports of 2020 models with the same windshield issue that appears to be a quality issue of the windshield.
Mfg Campaign: 11507777
Recall Date: Feb 17, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
I was driving my car on the way back from a trip, about an hour away. While driving about 70 MPH on the highway, my car started to feel like it was lurching forward, and the RPMs started shooting up and down uncontrollably. I tried to write it off as faulty cruise control or the shoes I was wearing, so I switched both of these things. Finally, the RPM shot up to 7000 without warning or cause. I drove 45 mph the rest of the way home as to ensure my safety. No dash lights or warnings had been given to signal that something was wrong with the car. Upon getting pretty close to home, I stopped at a red light. My car sounded as if it had shut down. The light turned green, and despite pressing the gas, the car did not move. Only at this point did the battery light and oil light come on. After restarting the car, no lights remained, and I was able to continue home. I took it to a private mechanic, who stated that he could not recreate the problem but that he believed it was a transmission issue. He advised I take it to Hyundai, which I did. They also told me they drove the car and could not recreate the issue. I was assured my car was fine. Despite this, every day I drove to work or school, I could feel my car doing the same thing. It seems as if every time I tried to maintain speed, the RPM would shoot up and down uncontrollably and gain speed on its own. Finally, as I was returning from a friend's apartment, every time I hit the brakes, I could feel my car sputtering, as if it was about to give out. When I would try to accelerate, I would have to use a lot of pressure on the acceleration to get the car to even go, and it could not gain speed. Once stopped, it was incredibly hard to get the car to move at all. Luckily, I was only a few minutes from home, as if I was much further, I do not believe I would have made it.
Corrective Action:
I was driving my car on the way back from a trip, about an hour away. While driving about 70 MPH on the highway, my car started to feel like it was lurching forward, and the RPMs started shooting up and down uncontrollably. I tried to write it off as faulty cruise control or the shoes I was wearing, so I switched both of these things. Finally, the RPM shot up to 7000 without warning or cause. I drove 45 mph the rest of the way home as to ensure my safety. No dash lights or warnings had been given to signal that something was wrong with the car. Upon getting pretty close to home, I stopped at a red light. My car sounded as if it had shut down. The light turned green, and despite pressing the gas, the car did not move. Only at this point did the battery light and oil light come on. After restarting the car, no lights remained, and I was able to continue home. I took it to a private mechanic, who stated that he could not recreate the problem but that he believed it was a transmission issue. He advised I take it to Hyundai, which I did. They also told me they drove the car and could not recreate the issue. I was assured my car was fine. Despite this, every day I drove to work or school, I could feel my car doing the same thing. It seems as if every time I tried to maintain speed, the RPM would shoot up and down uncontrollably and gain speed on its own. Finally, as I was returning from a friend's apartment, every time I hit the brakes, I could feel my car sputtering, as if it was about to give out. When I would try to accelerate, I would have to use a lot of pressure on the acceleration to get the car to even go, and it could not gain speed. Once stopped, it was incredibly hard to get the car to move at all. Luckily, I was only a few minutes from home, as if I was much further, I do not believe I would have made it.
Additional Notes:
I was driving my car on the way back from a trip, about an hour away. While driving about 70 MPH on the highway, my car started to feel like it was lurching forward, and the RPMs started shooting up and down uncontrollably. I tried to write it off as faulty cruise control or the shoes I was wearing, so I switched both of these things. Finally, the RPM shot up to 7000 without warning or cause. I drove 45 mph the rest of the way home as to ensure my safety. No dash lights or warnings had been given to signal that something was wrong with the car. Upon getting pretty close to home, I stopped at a red light. My car sounded as if it had shut down. The light turned green, and despite pressing the gas, the car did not move. Only at this point did the battery light and oil light come on. After restarting the car, no lights remained, and I was able to continue home. I took it to a private mechanic, who stated that he could not recreate the problem but that he believed it was a transmission issue. He advised I take it to Hyundai, which I did. They also told me they drove the car and could not recreate the issue. I was assured my car was fine. Despite this, every day I drove to work or school, I could feel my car doing the same thing. It seems as if every time I tried to maintain speed, the RPM would shoot up and down uncontrollably and gain speed on its own. Finally, as I was returning from a friend's apartment, every time I hit the brakes, I could feel my car sputtering, as if it was about to give out. When I would try to accelerate, I would have to use a lot of pressure on the acceleration to get the car to even go, and it could not gain speed. Once stopped, it was incredibly hard to get the car to move at all. Luckily, I was only a few minutes from home, as if I was much further, I do not believe I would have made it.
Mfg Campaign: 11506835
Recall Date: Feb 12, 2023
Hyundai Motor America
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
I was driving my car on the way back from a trip, about an hour away. While driving about 70 MPH on the highway, my car started to feel like it was lurching forward, and the RPMs started shooting up and down uncontrollably. I tried to write it off as faulty cruise control or the shoes I was wearing, so I switched both of these things. Finally, the RPM shot up to 7000 without warning or cause. I drove 45 mph the rest of the way home as to ensure my safety. No dash lights or warnings had been given to signal that something was wrong with the car. Upon getting pretty close to home, I stopped at a red light. My car sounded as if it had shut down. The light turned green, and despite pressing the gas, the car did not move. Only at this point did the battery light and oil light come on. After restarting the car, no lights remained, and I was able to continue home. I took it to a private mechanic, who stated that he could not recreate the problem but that he believed it was a transmission issue. He advised I take it to Hyundai, which I did. They also told me they drove the car and could not recreate the issue. I was assured my car was fine. Despite this, every day I drove to work or school, I could feel my car doing the same thing. It seems as if every time I tried to maintain speed, the RPM would shoot up and down uncontrollably and gain speed on its own. Finally, as I was returning from a friend's apartment, every time I hit the brakes, I could feel my car sputtering, as if it was about to give out. When I would try to accelerate, I would have to use a lot of pressure on the acceleration to get the car to even go, and it could not gain speed. Once stopped, it was incredibly hard to get the car to move at all. Luckily, I was only a few minutes from home, as if I was much further, I do not believe I would have made it.
Corrective Action:
I was driving my car on the way back from a trip, about an hour away. While driving about 70 MPH on the highway, my car started to feel like it was lurching forward, and the RPMs started shooting up and down uncontrollably. I tried to write it off as faulty cruise control or the shoes I was wearing, so I switched both of these things. Finally, the RPM shot up to 7000 without warning or cause. I drove 45 mph the rest of the way home as to ensure my safety. No dash lights or warnings had been given to signal that something was wrong with the car. Upon getting pretty close to home, I stopped at a red light. My car sounded as if it had shut down. The light turned green, and despite pressing the gas, the car did not move. Only at this point did the battery light and oil light come on. After restarting the car, no lights remained, and I was able to continue home. I took it to a private mechanic, who stated that he could not recreate the problem but that he believed it was a transmission issue. He advised I take it to Hyundai, which I did. They also told me they drove the car and could not recreate the issue. I was assured my car was fine. Despite this, every day I drove to work or school, I could feel my car doing the same thing. It seems as if every time I tried to maintain speed, the RPM would shoot up and down uncontrollably and gain speed on its own. Finally, as I was returning from a friend's apartment, every time I hit the brakes, I could feel my car sputtering, as if it was about to give out. When I would try to accelerate, I would have to use a lot of pressure on the acceleration to get the car to even go, and it could not gain speed. Once stopped, it was incredibly hard to get the car to move at all. Luckily, I was only a few minutes from home, as if I was much further, I do not believe I would have made it.
Additional Notes:
I was driving my car on the way back from a trip, about an hour away. While driving about 70 MPH on the highway, my car started to feel like it was lurching forward, and the RPMs started shooting up and down uncontrollably. I tried to write it off as faulty cruise control or the shoes I was wearing, so I switched both of these things. Finally, the RPM shot up to 7000 without warning or cause. I drove 45 mph the rest of the way home as to ensure my safety. No dash lights or warnings had been given to signal that something was wrong with the car. Upon getting pretty close to home, I stopped at a red light. My car sounded as if it had shut down. The light turned green, and despite pressing the gas, the car did not move. Only at this point did the battery light and oil light come on. After restarting the car, no lights remained, and I was able to continue home. I took it to a private mechanic, who stated that he could not recreate the problem but that he believed it was a transmission issue. He advised I take it to Hyundai, which I did. They also told me they drove the car and could not recreate the issue. I was assured my car was fine. Despite this, every day I drove to work or school, I could feel my car doing the same thing. It seems as if every time I tried to maintain speed, the RPM would shoot up and down uncontrollably and gain speed on its own. Finally, as I was returning from a friend's apartment, every time I hit the brakes, I could feel my car sputtering, as if it was about to give out. When I would try to accelerate, I would have to use a lot of pressure on the acceleration to get the car to even go, and it could not gain speed. Once stopped, it was incredibly hard to get the car to move at all. Luckily, I was only a few minutes from home, as if I was much further, I do not believe I would have made it.
Mfg Campaign: 11506835
Recall Date: Feb 12, 2023
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
Initially experienced a strange minor revving of RPMs up and down when I had sustained pressure on the gas pedal at highway speeds. The gas pedal slowly became less responsive and, after a short time, I lost all ability to accelerate the vehicle and needed to pull over on the shoulder of the highway. The sudden loss of acceleration was a clear threat to safety. Luckily, I had the car positioned in the right lane of the highway, so getting over to the righthand should was easier than it could have been. No warning lights showed up on the dash. The vehicle underwent a "perfect" multipoint inspection at my local Hyundai dealership the day before the incident with no identified issues. The vehicle is now back at the same dealership for diagnosis. It is likely a critical failure of transmission or software. The car only had about 26,300 miles at the time of the incident. The contact stated that after several times, the dealer was able to identify the issue but not the cause of it. The dealer submitted a warranty request to Hyundai to get a new transmission.
Corrective Action:
Initially experienced a strange minor revving of RPMs up and down when I had sustained pressure on the gas pedal at highway speeds. The gas pedal slowly became less responsive and, after a short time, I lost all ability to accelerate the vehicle and needed to pull over on the shoulder of the highway. The sudden loss of acceleration was a clear threat to safety. Luckily, I had the car positioned in the right lane of the highway, so getting over to the righthand should was easier than it could have been. No warning lights showed up on the dash. The vehicle underwent a "perfect" multipoint inspection at my local Hyundai dealership the day before the incident with no identified issues. The vehicle is now back at the same dealership for diagnosis. It is likely a critical failure of transmission or software. The car only had about 26,300 miles at the time of the incident. The contact stated that after several times, the dealer was able to identify the issue but not the cause of it. The dealer submitted a warranty request to Hyundai to get a new transmission.
Additional Notes:
Initially experienced a strange minor revving of RPMs up and down when I had sustained pressure on the gas pedal at highway speeds. The gas pedal slowly became less responsive and, after a short time, I lost all ability to accelerate the vehicle and needed to pull over on the shoulder of the highway. The sudden loss of acceleration was a clear threat to safety. Luckily, I had the car positioned in the right lane of the highway, so getting over to the righthand should was easier than it could have been. No warning lights showed up on the dash. The vehicle underwent a "perfect" multipoint inspection at my local Hyundai dealership the day before the incident with no identified issues. The vehicle is now back at the same dealership for diagnosis. It is likely a critical failure of transmission or software. The car only had about 26,300 miles at the time of the incident. The contact stated that after several times, the dealer was able to identify the issue but not the cause of it. The dealer submitted a warranty request to Hyundai to get a new transmission.
Mfg Campaign: 11503635
Recall Date: Jan 25, 2023
Hyundai Motor America
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Initially experienced a strange minor revving of RPMs up and down when I had sustained pressure on the gas pedal at highway speeds. The gas pedal slowly became less responsive and, after a short time, I lost all ability to accelerate the vehicle and needed to pull over on the shoulder of the highway. The sudden loss of acceleration was a clear threat to safety. Luckily, I had the car positioned in the right lane of the highway, so getting over to the righthand should was easier than it could have been. No warning lights showed up on the dash. The vehicle underwent a "perfect" multipoint inspection at my local Hyundai dealership the day before the incident with no identified issues. The vehicle is now back at the same dealership for diagnosis. It is likely a critical failure of transmission or software. The car only had about 26,300 miles at the time of the incident. The contact stated that after several times, the dealer was able to identify the issue but not the cause of it. The dealer submitted a warranty request to Hyundai to get a new transmission.
Corrective Action:
Initially experienced a strange minor revving of RPMs up and down when I had sustained pressure on the gas pedal at highway speeds. The gas pedal slowly became less responsive and, after a short time, I lost all ability to accelerate the vehicle and needed to pull over on the shoulder of the highway. The sudden loss of acceleration was a clear threat to safety. Luckily, I had the car positioned in the right lane of the highway, so getting over to the righthand should was easier than it could have been. No warning lights showed up on the dash. The vehicle underwent a "perfect" multipoint inspection at my local Hyundai dealership the day before the incident with no identified issues. The vehicle is now back at the same dealership for diagnosis. It is likely a critical failure of transmission or software. The car only had about 26,300 miles at the time of the incident. The contact stated that after several times, the dealer was able to identify the issue but not the cause of it. The dealer submitted a warranty request to Hyundai to get a new transmission.
Additional Notes:
Initially experienced a strange minor revving of RPMs up and down when I had sustained pressure on the gas pedal at highway speeds. The gas pedal slowly became less responsive and, after a short time, I lost all ability to accelerate the vehicle and needed to pull over on the shoulder of the highway. The sudden loss of acceleration was a clear threat to safety. Luckily, I had the car positioned in the right lane of the highway, so getting over to the righthand should was easier than it could have been. No warning lights showed up on the dash. The vehicle underwent a "perfect" multipoint inspection at my local Hyundai dealership the day before the incident with no identified issues. The vehicle is now back at the same dealership for diagnosis. It is likely a critical failure of transmission or software. The car only had about 26,300 miles at the time of the incident. The contact stated that after several times, the dealer was able to identify the issue but not the cause of it. The dealer submitted a warranty request to Hyundai to get a new transmission.
Mfg Campaign: 11503635
Recall Date: Jan 25, 2023
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My vehicle started to hesitate as I merged or turned. Then my car completely stopped but it was still cranked. The dealership stated it was transmission issues but no warning lights came on.
Corrective Action:
My vehicle started to hesitate as I merged or turned. Then my car completely stopped but it was still cranked. The dealership stated it was transmission issues but no warning lights came on.
Additional Notes:
My vehicle started to hesitate as I merged or turned. Then my car completely stopped but it was still cranked. The dealership stated it was transmission issues but no warning lights came on.
Mfg Campaign: 11501763
Recall Date: Jan 14, 2023
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
My vehicle started to hesitate as I merged or turned. Then my car completely stopped but it was still cranked. The dealership stated it was transmission issues but no warning lights came on.
Corrective Action:
My vehicle started to hesitate as I merged or turned. Then my car completely stopped but it was still cranked. The dealership stated it was transmission issues but no warning lights came on.
Additional Notes:
My vehicle started to hesitate as I merged or turned. Then my car completely stopped but it was still cranked. The dealership stated it was transmission issues but no warning lights came on.
Mfg Campaign: 11501763
Recall Date: Jan 14, 2023
Hyundai Motor America
Defect Description:
SUSPENSION
Potential Consequences:
The contact owns a 2020 Hyundai Venue. The contact stated while driving 50 MPH, there was a grinding noise coming from the vehicle. The vehicle was taken to the dealer, but no failure was found. The manufacturer was contacted and confirmed that no cause for the failure was found. The failure mileage was 16,202.
Corrective Action:
The contact owns a 2020 Hyundai Venue. The contact stated while driving 50 MPH, there was a grinding noise coming from the vehicle. The vehicle was taken to the dealer, but no failure was found. The manufacturer was contacted and confirmed that no cause for the failure was found. The failure mileage was 16,202.
Additional Notes:
The contact owns a 2020 Hyundai Venue. The contact stated while driving 50 MPH, there was a grinding noise coming from the vehicle. The vehicle was taken to the dealer, but no failure was found. The manufacturer was contacted and confirmed that no cause for the failure was found. The failure mileage was 16,202.
Mfg Campaign: 11497020
Recall Date: Dec 12, 2022
Hyundai Motor America
Defect Description:
SEAT BELTS:FRONT:WARNING LIGHT/DEVICES
Potential Consequences:
Driver Seat belt Sensors alarm when fastened. Passenger seat belt alarms with any item on seat. Also tire pressure light remained on after a general service check up.. I was given a 2 month wait appointment to have light turned off. It remained on until unexplained break down where it was towed to Koppel hyundai. Also after vacuum of Inside triggers seat belt alarm even when fastened. Koppel is offended with the tone I have used and deliberately schedules months ahead. when I explain I couldn't take appointments so far out due to work and family obligations. Repeated reports claim could not duplicate. I managed to video seat belt malfunctions and called them. They did not respond to messages or emails. Until I Contacted cooperate for the 3 or more time. They encouraged Koppel to give another repair attempt date 2 months wait. They had my car overnight twice and requested a 3rd unknown number of days. I decided to have my car serviced in staten island on date posted on car windshield during last maintenance. Mechanic said to much oil was in car. And that my oil was not due until 22 or 240000 miles. I called for them to drain and received again 2 months wait appointment even with knowledge they made the error. Hyundai koeppel said that they changed maintenance service from 12000 miles to half. Without my knowledge. After the car shut down and was towed. Representatives attempted to have me sign another repair which said couldn't be duplicated. The tow person had to open shift lock release to load vehicle. I refused and signed for horns replacement only. I have become overwhelmed with this particular hyundai and intend to have staten island evaluate at 220000 miles.
Corrective Action:
Driver Seat belt Sensors alarm when fastened. Passenger seat belt alarms with any item on seat. Also tire pressure light remained on after a general service check up.. I was given a 2 month wait appointment to have light turned off. It remained on until unexplained break down where it was towed to Koppel hyundai. Also after vacuum of Inside triggers seat belt alarm even when fastened. Koppel is offended with the tone I have used and deliberately schedules months ahead. when I explain I couldn't take appointments so far out due to work and family obligations. Repeated reports claim could not duplicate. I managed to video seat belt malfunctions and called them. They did not respond to messages or emails. Until I Contacted cooperate for the 3 or more time. They encouraged Koppel to give another repair attempt date 2 months wait. They had my car overnight twice and requested a 3rd unknown number of days. I decided to have my car serviced in staten island on date posted on car windshield during last maintenance. Mechanic said to much oil was in car. And that my oil was not due until 22 or 240000 miles. I called for them to drain and received again 2 months wait appointment even with knowledge they made the error. Hyundai koeppel said that they changed maintenance service from 12000 miles to half. Without my knowledge. After the car shut down and was towed. Representatives attempted to have me sign another repair which said couldn't be duplicated. The tow person had to open shift lock release to load vehicle. I refused and signed for horns replacement only. I have become overwhelmed with this particular hyundai and intend to have staten island evaluate at 220000 miles.
Additional Notes:
Driver Seat belt Sensors alarm when fastened. Passenger seat belt alarms with any item on seat. Also tire pressure light remained on after a general service check up.. I was given a 2 month wait appointment to have light turned off. It remained on until unexplained break down where it was towed to Koppel hyundai. Also after vacuum of Inside triggers seat belt alarm even when fastened. Koppel is offended with the tone I have used and deliberately schedules months ahead. when I explain I couldn't take appointments so far out due to work and family obligations. Repeated reports claim could not duplicate. I managed to video seat belt malfunctions and called them. They did not respond to messages or emails. Until I Contacted cooperate for the 3 or more time. They encouraged Koppel to give another repair attempt date 2 months wait. They had my car overnight twice and requested a 3rd unknown number of days. I decided to have my car serviced in staten island on date posted on car windshield during last maintenance. Mechanic said to much oil was in car. And that my oil was not due until 22 or 240000 miles. I called for them to drain and received again 2 months wait appointment even with knowledge they made the error. Hyundai koeppel said that they changed maintenance service from 12000 miles to half. Without my knowledge. After the car shut down and was towed. Representatives attempted to have me sign another repair which said couldn't be duplicated. The tow person had to open shift lock release to load vehicle. I refused and signed for horns replacement only. I have become overwhelmed with this particular hyundai and intend to have staten island evaluate at 220000 miles.
Mfg Campaign: 11487397
Recall Date: Oct 1, 2022
Hyundai Motor America
Defect Description:
SEAT BELTS
Potential Consequences:
The contact owns a 2020 Hyundai Venue. The contact received notification of NHTSA Campaign Number: 22V458000 (Seat Belts) however, the parts to do the recall repair were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that the parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The VIN was unavailable.
Corrective Action:
The contact owns a 2020 Hyundai Venue. The contact received notification of NHTSA Campaign Number: 22V458000 (Seat Belts) however, the parts to do the recall repair were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that the parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The VIN was unavailable.
Additional Notes:
The contact owns a 2020 Hyundai Venue. The contact received notification of NHTSA Campaign Number: 22V458000 (Seat Belts) however, the parts to do the recall repair were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that the parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The VIN was unavailable.
Mfg Campaign: 11487093
Recall Date: Sep 29, 2022
Hyundai Motor America
Defect Description:
SEAT BELTS
Potential Consequences:
The contact owns a 2020 Hyundai Venue. The contact received notification of NHTSA Campaign Number: 22V458000 (Seat Belts) however, the part to do the recall repair was unavailable. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2020 Hyundai Venue. The contact received notification of NHTSA Campaign Number: 22V458000 (Seat Belts) however, the part to do the recall repair was unavailable. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2020 Hyundai Venue. The contact received notification of NHTSA Campaign Number: 22V458000 (Seat Belts) however, the part to do the recall repair was unavailable. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11481986
Recall Date: Aug 30, 2022
Hyundai Motor America
Defect Description:
SEAT BELTS
Potential Consequences:
The contact owns a 2020 Hyundai Venue. The contact received notification of NHTSA Campaign Number: 22V458000 (Seat Belts) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2020 Hyundai Venue. The contact received notification of NHTSA Campaign Number: 22V458000 (Seat Belts) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2020 Hyundai Venue. The contact received notification of NHTSA Campaign Number: 22V458000 (Seat Belts) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11480811
Recall Date: Aug 23, 2022
Hyundai Motor America
Defect Description:
SEAT BELTS
Potential Consequences:
NHTSA Recall Number22V458000....dealership wont look or fix the car. keeps saying "REMEDY NOT AVAILABLE"
Corrective Action:
NHTSA Recall Number22V458000....dealership wont look or fix the car. keeps saying "REMEDY NOT AVAILABLE"
Additional Notes:
NHTSA Recall Number22V458000....dealership wont look or fix the car. keeps saying "REMEDY NOT AVAILABLE"
Mfg Campaign: 11473003
Recall Date: Jul 8, 2022
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
One incident of Unintended acceleration, Other incident of deceleration to the point of stopping, gear jumped from Drive to Neutral in one incident. Acceleration by itself while driving several times. Lane Keep Assist while driving is abrupt with a lot of force, unpredictable at times. I'm at risk every time i drive this car, i cross myself, for safety and protection before i drive. The car was inspected by the dealer technician and an independent tech hired by Hyundai Corporation findings were not reproduced. No warnings, the incidents just happened/happens. There are others observations that i expressed concern about but were not taking in consideration
Corrective Action:
One incident of Unintended acceleration, Other incident of deceleration to the point of stopping, gear jumped from Drive to Neutral in one incident. Acceleration by itself while driving several times. Lane Keep Assist while driving is abrupt with a lot of force, unpredictable at times. I'm at risk every time i drive this car, i cross myself, for safety and protection before i drive. The car was inspected by the dealer technician and an independent tech hired by Hyundai Corporation findings were not reproduced. No warnings, the incidents just happened/happens. There are others observations that i expressed concern about but were not taking in consideration
Additional Notes:
One incident of Unintended acceleration, Other incident of deceleration to the point of stopping, gear jumped from Drive to Neutral in one incident. Acceleration by itself while driving several times. Lane Keep Assist while driving is abrupt with a lot of force, unpredictable at times. I'm at risk every time i drive this car, i cross myself, for safety and protection before i drive. The car was inspected by the dealer technician and an independent tech hired by Hyundai Corporation findings were not reproduced. No warnings, the incidents just happened/happens. There are others observations that i expressed concern about but were not taking in consideration
Mfg Campaign: 11460043
Recall Date: Apr 7, 2022
Hyundai Motor America
Defect Description:
AIR BAGS
Potential Consequences:
I was involved in a multi-car accident in the express lane on a busy fast freeway during rush hour on a Friday night. I was hit hard from the rear, which shoved my car into the car in front of mine, so a double impact. Unknown speed of the driver at fault, but estimate to be at or around the limit of 65mph as traffic was coming to a slower speed and driver did not stop. No indication of my airbags being defective but they did NOT deploy i the accident and I suffered injuries as a result, including a broken rib from the seatbelt. The EMTs at the scene were shocked the airbags did not deploy and encouraged me to get this evaluated as it is a 2020 vehicle. The vehicle was totaled, and has been taken by my insurance. No warning lights or indications popped up but the accident happened very suddenly and quickly.
Corrective Action:
I was involved in a multi-car accident in the express lane on a busy fast freeway during rush hour on a Friday night. I was hit hard from the rear, which shoved my car into the car in front of mine, so a double impact. Unknown speed of the driver at fault, but estimate to be at or around the limit of 65mph as traffic was coming to a slower speed and driver did not stop. No indication of my airbags being defective but they did NOT deploy i the accident and I suffered injuries as a result, including a broken rib from the seatbelt. The EMTs at the scene were shocked the airbags did not deploy and encouraged me to get this evaluated as it is a 2020 vehicle. The vehicle was totaled, and has been taken by my insurance. No warning lights or indications popped up but the accident happened very suddenly and quickly.
Additional Notes:
I was involved in a multi-car accident in the express lane on a busy fast freeway during rush hour on a Friday night. I was hit hard from the rear, which shoved my car into the car in front of mine, so a double impact. Unknown speed of the driver at fault, but estimate to be at or around the limit of 65mph as traffic was coming to a slower speed and driver did not stop. No indication of my airbags being defective but they did NOT deploy i the accident and I suffered injuries as a result, including a broken rib from the seatbelt. The EMTs at the scene were shocked the airbags did not deploy and encouraged me to get this evaluated as it is a 2020 vehicle. The vehicle was totaled, and has been taken by my insurance. No warning lights or indications popped up but the accident happened very suddenly and quickly.
Mfg Campaign: 11457119
Recall Date: Mar 17, 2022
Hyundai Motor America
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
The lane departure system is great though it moves the wheel quite a bit. My issue is, when the vehicle is passing an intersection with active lane departure on, it pulls the vehicle toward medians and forces the driver to pull it back into the center of the lane. Active forward collision assistance has not worked when vehicles have flown by directly in front of the car. I have manually stopped the vehicle every time. The lights on the 2020 model are low, and the “top lights” are actually only turn signal or hazard lights. This has caused other drivers to assume my lights are “off” and flash their high beams at me on numerous occasions, especially when driving at night. Which impairs my vision as a driver on a consistent basis. This vehicle should have top lights… I drive quite a bit so these are consistent issues I have observed over the past year of owning this vehicle from new. Thank you!
Corrective Action:
The lane departure system is great though it moves the wheel quite a bit. My issue is, when the vehicle is passing an intersection with active lane departure on, it pulls the vehicle toward medians and forces the driver to pull it back into the center of the lane. Active forward collision assistance has not worked when vehicles have flown by directly in front of the car. I have manually stopped the vehicle every time. The lights on the 2020 model are low, and the “top lights” are actually only turn signal or hazard lights. This has caused other drivers to assume my lights are “off” and flash their high beams at me on numerous occasions, especially when driving at night. Which impairs my vision as a driver on a consistent basis. This vehicle should have top lights… I drive quite a bit so these are consistent issues I have observed over the past year of owning this vehicle from new. Thank you!
Additional Notes:
The lane departure system is great though it moves the wheel quite a bit. My issue is, when the vehicle is passing an intersection with active lane departure on, it pulls the vehicle toward medians and forces the driver to pull it back into the center of the lane. Active forward collision assistance has not worked when vehicles have flown by directly in front of the car. I have manually stopped the vehicle every time. The lights on the 2020 model are low, and the “top lights” are actually only turn signal or hazard lights. This has caused other drivers to assume my lights are “off” and flash their high beams at me on numerous occasions, especially when driving at night. Which impairs my vision as a driver on a consistent basis. This vehicle should have top lights… I drive quite a bit so these are consistent issues I have observed over the past year of owning this vehicle from new. Thank you!
Mfg Campaign: 11450889
Recall Date: Feb 7, 2022
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Valencia, CA • 36 yrs
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