Complaints & Recalls
Official Safety Recalls - Important!
8 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2020-2022 Venue vehicles. In the event of a crash, the front driver-side and/or passenger-side seat belt pretensioners may explode upon deployment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 231
Recall Date: Jun 27, 2022
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2021 Elantra, Elantra HEV, Venue, Genesis GV80 and 2022 Genesis GV70 vehicles. In the event of a crash, the front driver-side and/or passenger-side seat belt pretensioner(s) may explode upon deployment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 211/009G
Recall Date: Oct 13, 2021
Consumer Complaints
43 ComplaintsHyundai Motor America
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2021 Hyundai Venue. The contact stated that while driving at an undisclosed speed, he made a left turn, and the steering wheel became firm and difficult to maneuver. The contact then stated that the electronic power steering warning light and the safety and steering features warning lights illuminated. The contact was able to navigate the vehicle off the road safely. The vehicle was then towed to the dealer where it was diagnosed that the ECU (Electronic Control Module) failed and needed to be replaced. The vehicle had not yet been repaired. The manufacturer was notified of the failure, but no further assistance was provided. The failure mileage was approximately 32,000.
Corrective Action:
The contact owns a 2021 Hyundai Venue. The contact stated that while driving at an undisclosed speed, he made a left turn, and the steering wheel became firm and difficult to maneuver. The contact then stated that the electronic power steering warning light and the safety and steering features warning lights illuminated. The contact was able to navigate the vehicle off the road safely. The vehicle was then towed to the dealer where it was diagnosed that the ECU (Electronic Control Module) failed and needed to be replaced. The vehicle had not yet been repaired. The manufacturer was notified of the failure, but no further assistance was provided. The failure mileage was approximately 32,000.
Additional Notes:
The contact owns a 2021 Hyundai Venue. The contact stated that while driving at an undisclosed speed, he made a left turn, and the steering wheel became firm and difficult to maneuver. The contact then stated that the electronic power steering warning light and the safety and steering features warning lights illuminated. The contact was able to navigate the vehicle off the road safely. The vehicle was then towed to the dealer where it was diagnosed that the ECU (Electronic Control Module) failed and needed to be replaced. The vehicle had not yet been repaired. The manufacturer was notified of the failure, but no further assistance was provided. The failure mileage was approximately 32,000.
Mfg Campaign: 11528474
Recall Date: Jun 23, 2023
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Horn will periodically quit working for days at a time. Will randomly start working again. Safety issue as horn is not always available to alert other drivers when needed.
Corrective Action:
Horn will periodically quit working for days at a time. Will randomly start working again. Safety issue as horn is not always available to alert other drivers when needed.
Additional Notes:
Horn will periodically quit working for days at a time. Will randomly start working again. Safety issue as horn is not always available to alert other drivers when needed.
Mfg Campaign: 11519945
Recall Date: May 2, 2023
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM:HORN
Potential Consequences:
Horn will periodically quit working for days at a time. Will randomly start working again. Safety issue as horn is not always available to alert other drivers when needed.
Corrective Action:
Horn will periodically quit working for days at a time. Will randomly start working again. Safety issue as horn is not always available to alert other drivers when needed.
Additional Notes:
Horn will periodically quit working for days at a time. Will randomly start working again. Safety issue as horn is not always available to alert other drivers when needed.
Mfg Campaign: 11519945
Recall Date: May 2, 2023
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The ignition failed me as a customer. Vehicle was stolen outside my residence. No keys were left in vehicle. This is very dangerous and high risk especially due to rise in crime rates of car jacking. My vehicle has been recovered and in the dealership collision center since March 30, 2023. My vehicle has never been in any accidents, with the exception of this thief. Not quite sure of the outcome of the manufacture, highway traffic center nor dealership.The information that I’ve gathered is a lot of Hyundai and Kia vehicles are being stolen due to a leaked video on how to steal these brand of cars, which is terrible for buyers and owners. Please address these concerns, issues and unsettling problems for your customer safety.
Corrective Action:
The ignition failed me as a customer. Vehicle was stolen outside my residence. No keys were left in vehicle. This is very dangerous and high risk especially due to rise in crime rates of car jacking. My vehicle has been recovered and in the dealership collision center since March 30, 2023. My vehicle has never been in any accidents, with the exception of this thief. Not quite sure of the outcome of the manufacture, highway traffic center nor dealership.The information that I’ve gathered is a lot of Hyundai and Kia vehicles are being stolen due to a leaked video on how to steal these brand of cars, which is terrible for buyers and owners. Please address these concerns, issues and unsettling problems for your customer safety.
Additional Notes:
The ignition failed me as a customer. Vehicle was stolen outside my residence. No keys were left in vehicle. This is very dangerous and high risk especially due to rise in crime rates of car jacking. My vehicle has been recovered and in the dealership collision center since March 30, 2023. My vehicle has never been in any accidents, with the exception of this thief. Not quite sure of the outcome of the manufacture, highway traffic center nor dealership.The information that I’ve gathered is a lot of Hyundai and Kia vehicles are being stolen due to a leaked video on how to steal these brand of cars, which is terrible for buyers and owners. Please address these concerns, issues and unsettling problems for your customer safety.
Mfg Campaign: 11518408
Recall Date: Apr 22, 2023
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The ignition failed me as a customer. Vehicle was stolen outside my residence. No keys were left in vehicle. This is very dangerous and high risk especially due to rise in crime rates of car jacking. My vehicle has been recovered and in the dealership collision center since March 30, 2023. My vehicle has never been in any accidents, with the exception of this thief. Not quite sure of the outcome of the manufacture, highway traffic center nor dealership.The information that I’ve gathered is a lot of Hyundai and Kia vehicles are being stolen due to a leaked video on how to steal these brand of cars, which is terrible for buyers and owners. Please address these concerns, issues and unsettling problems for your customer safety.
Corrective Action:
The ignition failed me as a customer. Vehicle was stolen outside my residence. No keys were left in vehicle. This is very dangerous and high risk especially due to rise in crime rates of car jacking. My vehicle has been recovered and in the dealership collision center since March 30, 2023. My vehicle has never been in any accidents, with the exception of this thief. Not quite sure of the outcome of the manufacture, highway traffic center nor dealership.The information that I’ve gathered is a lot of Hyundai and Kia vehicles are being stolen due to a leaked video on how to steal these brand of cars, which is terrible for buyers and owners. Please address these concerns, issues and unsettling problems for your customer safety.
Additional Notes:
The ignition failed me as a customer. Vehicle was stolen outside my residence. No keys were left in vehicle. This is very dangerous and high risk especially due to rise in crime rates of car jacking. My vehicle has been recovered and in the dealership collision center since March 30, 2023. My vehicle has never been in any accidents, with the exception of this thief. Not quite sure of the outcome of the manufacture, highway traffic center nor dealership.The information that I’ve gathered is a lot of Hyundai and Kia vehicles are being stolen due to a leaked video on how to steal these brand of cars, which is terrible for buyers and owners. Please address these concerns, issues and unsettling problems for your customer safety.
Mfg Campaign: 11518408
Recall Date: Apr 22, 2023
Hyundai Motor America
Defect Description:
STEERING
Potential Consequences:
The ignition failed me as a customer. Vehicle was stolen outside my residence. No keys were left in vehicle. This is very dangerous and high risk especially due to rise in crime rates of car jacking. My vehicle has been recovered and in the dealership collision center since March 30, 2023. My vehicle has never been in any accidents, with the exception of this thief. Not quite sure of the outcome of the manufacture, highway traffic center nor dealership.The information that I’ve gathered is a lot of Hyundai and Kia vehicles are being stolen due to a leaked video on how to steal these brand of cars, which is terrible for buyers and owners. Please address these concerns, issues and unsettling problems for your customer safety.
Corrective Action:
The ignition failed me as a customer. Vehicle was stolen outside my residence. No keys were left in vehicle. This is very dangerous and high risk especially due to rise in crime rates of car jacking. My vehicle has been recovered and in the dealership collision center since March 30, 2023. My vehicle has never been in any accidents, with the exception of this thief. Not quite sure of the outcome of the manufacture, highway traffic center nor dealership.The information that I’ve gathered is a lot of Hyundai and Kia vehicles are being stolen due to a leaked video on how to steal these brand of cars, which is terrible for buyers and owners. Please address these concerns, issues and unsettling problems for your customer safety.
Additional Notes:
The ignition failed me as a customer. Vehicle was stolen outside my residence. No keys were left in vehicle. This is very dangerous and high risk especially due to rise in crime rates of car jacking. My vehicle has been recovered and in the dealership collision center since March 30, 2023. My vehicle has never been in any accidents, with the exception of this thief. Not quite sure of the outcome of the manufacture, highway traffic center nor dealership.The information that I’ve gathered is a lot of Hyundai and Kia vehicles are being stolen due to a leaked video on how to steal these brand of cars, which is terrible for buyers and owners. Please address these concerns, issues and unsettling problems for your customer safety.
Mfg Campaign: 11518408
Recall Date: Apr 22, 2023
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM:HORN
Potential Consequences:
My horn and car alarm would work and stop working for about two months now it does'nt work at all. I feel this is a safety issue because I can not blow my car horn to warn other drivers when they are cutting me off.
Corrective Action:
My horn and car alarm would work and stop working for about two months now it does'nt work at all. I feel this is a safety issue because I can not blow my car horn to warn other drivers when they are cutting me off.
Additional Notes:
My horn and car alarm would work and stop working for about two months now it does'nt work at all. I feel this is a safety issue because I can not blow my car horn to warn other drivers when they are cutting me off.
Mfg Campaign: 11505522
Recall Date: Feb 4, 2023
Hyundai Motor America
Defect Description:
SEAT BELTS
Potential Consequences:
The seat belt light comes on continually on my new Kia. I've been advised there is a safety recall on the seat belt system / defect and received a letter regarding it. I've contacted the dealer several times (3 times) and they always state there is a "nationwide back order" on the parts. Since this is a safety item I believe they need to expedite the correct repair with pressure from your organization!
Corrective Action:
The seat belt light comes on continually on my new Kia. I've been advised there is a safety recall on the seat belt system / defect and received a letter regarding it. I've contacted the dealer several times (3 times) and they always state there is a "nationwide back order" on the parts. Since this is a safety item I believe they need to expedite the correct repair with pressure from your organization!
Additional Notes:
The seat belt light comes on continually on my new Kia. I've been advised there is a safety recall on the seat belt system / defect and received a letter regarding it. I've contacted the dealer several times (3 times) and they always state there is a "nationwide back order" on the parts. Since this is a safety item I believe they need to expedite the correct repair with pressure from your organization!
Mfg Campaign: 11495156
Recall Date: Nov 28, 2022
Hyundai Motor America
Defect Description:
SEAT BELTS:FRONT
Potential Consequences:
The contact owns a 2021 Hyundai Venue. The contact referenced NHTSA Campaign Number: 22V458000 (Seat Belts). The contact stated that on multiple occasions while driving at undisclosed speeds, the front driver’s side seat belt inadvertently disconnected. No warning lights were illuminated. Neither the dealer nor the manufacturer had been notified of the failure. The failure mileage was 4,618.
Corrective Action:
The contact owns a 2021 Hyundai Venue. The contact referenced NHTSA Campaign Number: 22V458000 (Seat Belts). The contact stated that on multiple occasions while driving at undisclosed speeds, the front driver’s side seat belt inadvertently disconnected. No warning lights were illuminated. Neither the dealer nor the manufacturer had been notified of the failure. The failure mileage was 4,618.
Additional Notes:
The contact owns a 2021 Hyundai Venue. The contact referenced NHTSA Campaign Number: 22V458000 (Seat Belts). The contact stated that on multiple occasions while driving at undisclosed speeds, the front driver’s side seat belt inadvertently disconnected. No warning lights were illuminated. Neither the dealer nor the manufacturer had been notified of the failure. The failure mileage was 4,618.
Mfg Campaign: 11481760
Recall Date: Aug 29, 2022
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I have had my horn fail 4 or 5 times since owning the car. It first failed when I got the car and somehow the horn wires has came loose. The second time it failed it completely failed and was replaced under warranty. The horn that was replaced the under warranty failed over the winter in like November of 2021. I had it looked at and they said that it worked when they tested it in a warm environment. Left the dealership and was told that if it failed to just call them and they would order a replacement for it under warranty. That had never happened they looked at the horn again and ordered the replacement that was installed in march or April this year. And it failed again yesterday 8/24/22. Please have this addressed under a recall since I really do not want to keep pouring money into replacing the same part that fails every 4-6 months
Corrective Action:
I have had my horn fail 4 or 5 times since owning the car. It first failed when I got the car and somehow the horn wires has came loose. The second time it failed it completely failed and was replaced under warranty. The horn that was replaced the under warranty failed over the winter in like November of 2021. I had it looked at and they said that it worked when they tested it in a warm environment. Left the dealership and was told that if it failed to just call them and they would order a replacement for it under warranty. That had never happened they looked at the horn again and ordered the replacement that was installed in march or April this year. And it failed again yesterday 8/24/22. Please have this addressed under a recall since I really do not want to keep pouring money into replacing the same part that fails every 4-6 months
Additional Notes:
I have had my horn fail 4 or 5 times since owning the car. It first failed when I got the car and somehow the horn wires has came loose. The second time it failed it completely failed and was replaced under warranty. The horn that was replaced the under warranty failed over the winter in like November of 2021. I had it looked at and they said that it worked when they tested it in a warm environment. Left the dealership and was told that if it failed to just call them and they would order a replacement for it under warranty. That had never happened they looked at the horn again and ordered the replacement that was installed in march or April this year. And it failed again yesterday 8/24/22. Please have this addressed under a recall since I really do not want to keep pouring money into replacing the same part that fails every 4-6 months
Mfg Campaign: 11481171
Recall Date: Aug 25, 2022
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I have had my horn fail 4 or 5 times since owning the car. It first failed when I got the car and somehow the horn wires has came loose. The second time it failed it completely failed and was replaced under warranty. The horn that was replaced the under warranty failed over the winter in like November of 2021. I had it looked at and they said that it worked when they tested it in a warm environment. Left the dealership and was told that if it failed to just call them and they would order a replacement for it under warranty. That had never happened they looked at the horn again and ordered the replacement that was installed in march or April this year. And it failed again yesterday 8/24/22. Please have this addressed under a recall since I really do not want to keep pouring money into replacing the same part that fails every 4-6 months
Corrective Action:
I have had my horn fail 4 or 5 times since owning the car. It first failed when I got the car and somehow the horn wires has came loose. The second time it failed it completely failed and was replaced under warranty. The horn that was replaced the under warranty failed over the winter in like November of 2021. I had it looked at and they said that it worked when they tested it in a warm environment. Left the dealership and was told that if it failed to just call them and they would order a replacement for it under warranty. That had never happened they looked at the horn again and ordered the replacement that was installed in march or April this year. And it failed again yesterday 8/24/22. Please have this addressed under a recall since I really do not want to keep pouring money into replacing the same part that fails every 4-6 months
Additional Notes:
I have had my horn fail 4 or 5 times since owning the car. It first failed when I got the car and somehow the horn wires has came loose. The second time it failed it completely failed and was replaced under warranty. The horn that was replaced the under warranty failed over the winter in like November of 2021. I had it looked at and they said that it worked when they tested it in a warm environment. Left the dealership and was told that if it failed to just call them and they would order a replacement for it under warranty. That had never happened they looked at the horn again and ordered the replacement that was installed in march or April this year. And it failed again yesterday 8/24/22. Please have this addressed under a recall since I really do not want to keep pouring money into replacing the same part that fails every 4-6 months
Mfg Campaign: 11481171
Recall Date: Aug 25, 2022
Hyundai Motor America
Defect Description:
SEAT BELTS
Potential Consequences:
Rear passenger seatbelt is constantly locked while passenger is wearing seatbelt. It will not expand to give the passenger some space, it’s so tight it cuts into your carotid artery. It’s a constant issue and a safety hazard.
Corrective Action:
Rear passenger seatbelt is constantly locked while passenger is wearing seatbelt. It will not expand to give the passenger some space, it’s so tight it cuts into your carotid artery. It’s a constant issue and a safety hazard.
Additional Notes:
Rear passenger seatbelt is constantly locked while passenger is wearing seatbelt. It will not expand to give the passenger some space, it’s so tight it cuts into your carotid artery. It’s a constant issue and a safety hazard.
Mfg Campaign: 11472172
Recall Date: Jul 2, 2022
Hyundai Motor America
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Cruise control system failure. Safety at risk due to sudden un-commanded full acceleration to 180% of speed while on cruise control. Problem is reproducible - see txt and video attached. Unknown if inspected but it was reported to enterprise renta car upon return april/16/2022. no warning lights lamps audio warnings or anything.
Corrective Action:
Cruise control system failure. Safety at risk due to sudden un-commanded full acceleration to 180% of speed while on cruise control. Problem is reproducible - see txt and video attached. Unknown if inspected but it was reported to enterprise renta car upon return april/16/2022. no warning lights lamps audio warnings or anything.
Additional Notes:
Cruise control system failure. Safety at risk due to sudden un-commanded full acceleration to 180% of speed while on cruise control. Problem is reproducible - see txt and video attached. Unknown if inspected but it was reported to enterprise renta car upon return april/16/2022. no warning lights lamps audio warnings or anything.
Mfg Campaign: 11461037
Recall Date: Apr 16, 2022
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The contact owns a 2021 Hyundai Venue. The contact stated while at various speeds the vehicle would not accelerate while the accelerator pedal was depressed. The contact stated no warning light was illuminated. The vehicle was taken to a local dealer where it was not diagnosed. The manufacturer was not informed of the failure. The failure mileage was unavailable.
Corrective Action:
The contact owns a 2021 Hyundai Venue. The contact stated while at various speeds the vehicle would not accelerate while the accelerator pedal was depressed. The contact stated no warning light was illuminated. The vehicle was taken to a local dealer where it was not diagnosed. The manufacturer was not informed of the failure. The failure mileage was unavailable.
Additional Notes:
The contact owns a 2021 Hyundai Venue. The contact stated while at various speeds the vehicle would not accelerate while the accelerator pedal was depressed. The contact stated no warning light was illuminated. The vehicle was taken to a local dealer where it was not diagnosed. The manufacturer was not informed of the failure. The failure mileage was unavailable.
Mfg Campaign: 11450998
Recall Date: Feb 8, 2022
Hyundai Motor America
Defect Description:
SERVICE BRAKES
Potential Consequences:
The contact owns a 2021 Hyundai Venue. The contact stated while driving at various speeds and attempting to depress the brake pedal, the pedal would travel to the floorboard. Additionally, there was an abnormal vibration in the pedal. The contact stated that the stability control warning light was illuminated. The vehicle was not taken to a local dealer to be inspected. The manufacturer was informed of the failure and the contact was awaiting a response. The failure mileage was approximately 23,000.
Corrective Action:
The contact owns a 2021 Hyundai Venue. The contact stated while driving at various speeds and attempting to depress the brake pedal, the pedal would travel to the floorboard. Additionally, there was an abnormal vibration in the pedal. The contact stated that the stability control warning light was illuminated. The vehicle was not taken to a local dealer to be inspected. The manufacturer was informed of the failure and the contact was awaiting a response. The failure mileage was approximately 23,000.
Additional Notes:
The contact owns a 2021 Hyundai Venue. The contact stated while driving at various speeds and attempting to depress the brake pedal, the pedal would travel to the floorboard. Additionally, there was an abnormal vibration in the pedal. The contact stated that the stability control warning light was illuminated. The vehicle was not taken to a local dealer to be inspected. The manufacturer was informed of the failure and the contact was awaiting a response. The failure mileage was approximately 23,000.
Mfg Campaign: 11445633
Recall Date: Dec 30, 2021
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Horn Stopped working had this Issue last year and had the horn replaced under warranty in January of 21 worked great until the temperature got below 30
Corrective Action:
Horn Stopped working had this Issue last year and had the horn replaced under warranty in January of 21 worked great until the temperature got below 30
Additional Notes:
Horn Stopped working had this Issue last year and had the horn replaced under warranty in January of 21 worked great until the temperature got below 30
Mfg Campaign: 11440747
Recall Date: Nov 17, 2021
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Horn Stopped working had this Issue last year and had the horn replaced under warranty in January of 21 worked great until the temperature got below 30
Corrective Action:
Horn Stopped working had this Issue last year and had the horn replaced under warranty in January of 21 worked great until the temperature got below 30
Additional Notes:
Horn Stopped working had this Issue last year and had the horn replaced under warranty in January of 21 worked great until the temperature got below 30
Mfg Campaign: 11440747
Recall Date: Nov 17, 2021
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My daughter was driving the car and about to go around a turn when she says her steering locked up and she ran over a curb on the opposite side of the road, popping two tires. She was going slow enough at the time that there were no injuries, only damage to the car. We told the dealership about the incident and had it towed to the dealership. The dealership did not thoroughly address the problem. When I took the car from the dealership I tried to jiggle the keys as I was driving. I had this problem with a Chrysler years ago. If the key was bumped while driving the power would shut off and the power steering would fail. In this case the power to the car did shut off when I slightly turn the key towards me. I was in drive road going about 40 miles per hour at the time. I did not lose steering but I did lose all acceleration. The car acted like in had been parked. I put the car in neutral and restarted the car with the key and everything returned to normal operation. I repeated this process several more times that night with the same results. Total loss of power to the car and the engine turned off. I can only imagine what could happen to an inexperienced driver when they lose all acceleration at a high rate of speed due to a simple 1/4 inch or so twist of the key.
Corrective Action:
My daughter was driving the car and about to go around a turn when she says her steering locked up and she ran over a curb on the opposite side of the road, popping two tires. She was going slow enough at the time that there were no injuries, only damage to the car. We told the dealership about the incident and had it towed to the dealership. The dealership did not thoroughly address the problem. When I took the car from the dealership I tried to jiggle the keys as I was driving. I had this problem with a Chrysler years ago. If the key was bumped while driving the power would shut off and the power steering would fail. In this case the power to the car did shut off when I slightly turn the key towards me. I was in drive road going about 40 miles per hour at the time. I did not lose steering but I did lose all acceleration. The car acted like in had been parked. I put the car in neutral and restarted the car with the key and everything returned to normal operation. I repeated this process several more times that night with the same results. Total loss of power to the car and the engine turned off. I can only imagine what could happen to an inexperienced driver when they lose all acceleration at a high rate of speed due to a simple 1/4 inch or so twist of the key.
Additional Notes:
My daughter was driving the car and about to go around a turn when she says her steering locked up and she ran over a curb on the opposite side of the road, popping two tires. She was going slow enough at the time that there were no injuries, only damage to the car. We told the dealership about the incident and had it towed to the dealership. The dealership did not thoroughly address the problem. When I took the car from the dealership I tried to jiggle the keys as I was driving. I had this problem with a Chrysler years ago. If the key was bumped while driving the power would shut off and the power steering would fail. In this case the power to the car did shut off when I slightly turn the key towards me. I was in drive road going about 40 miles per hour at the time. I did not lose steering but I did lose all acceleration. The car acted like in had been parked. I put the car in neutral and restarted the car with the key and everything returned to normal operation. I repeated this process several more times that night with the same results. Total loss of power to the car and the engine turned off. I can only imagine what could happen to an inexperienced driver when they lose all acceleration at a high rate of speed due to a simple 1/4 inch or so twist of the key.
Mfg Campaign: 11439004
Recall Date: Nov 2, 2021
Hyundai Motor America
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
I purchased this vehicle on 7/25/2021 and didn't drive it at night until 6 days later. When I turned on the headlights, I was shocked to find that they only illuminate a very small portion of the road, hindering my ability to see traffic in front of me, or anything else that may be on the road beyond a few feet. It's as if I'm driving in a dark tunnel, and also cannot see the side of the road. If a deer or other animal or person suddenly ran into the road, I would have no reaction time. I immediately filed a claim with Hyundai, and three months later I heard back saying they deny that anything is wrong with the vehicle. The dealer service manager has looked at the car twice and has admitted that it's a known problem but states, "that's just the way they are made." I have found facebook groups and posts with other owners stating the same issue. This is an enormous safety hazard. I requested that Hyundai replace the headlights or buy back the vehicle but they refuse. I can't safely drive my new car at night.
Corrective Action:
I purchased this vehicle on 7/25/2021 and didn't drive it at night until 6 days later. When I turned on the headlights, I was shocked to find that they only illuminate a very small portion of the road, hindering my ability to see traffic in front of me, or anything else that may be on the road beyond a few feet. It's as if I'm driving in a dark tunnel, and also cannot see the side of the road. If a deer or other animal or person suddenly ran into the road, I would have no reaction time. I immediately filed a claim with Hyundai, and three months later I heard back saying they deny that anything is wrong with the vehicle. The dealer service manager has looked at the car twice and has admitted that it's a known problem but states, "that's just the way they are made." I have found facebook groups and posts with other owners stating the same issue. This is an enormous safety hazard. I requested that Hyundai replace the headlights or buy back the vehicle but they refuse. I can't safely drive my new car at night.
Additional Notes:
I purchased this vehicle on 7/25/2021 and didn't drive it at night until 6 days later. When I turned on the headlights, I was shocked to find that they only illuminate a very small portion of the road, hindering my ability to see traffic in front of me, or anything else that may be on the road beyond a few feet. It's as if I'm driving in a dark tunnel, and also cannot see the side of the road. If a deer or other animal or person suddenly ran into the road, I would have no reaction time. I immediately filed a claim with Hyundai, and three months later I heard back saying they deny that anything is wrong with the vehicle. The dealer service manager has looked at the car twice and has admitted that it's a known problem but states, "that's just the way they are made." I have found facebook groups and posts with other owners stating the same issue. This is an enormous safety hazard. I requested that Hyundai replace the headlights or buy back the vehicle but they refuse. I can't safely drive my new car at night.
Mfg Campaign: 11438573
Recall Date: Oct 28, 2021
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My vehicle disconnects from navigation pireodically causing me to have to re-enter the destination and taking my attention away from the road.
Corrective Action:
My vehicle disconnects from navigation pireodically causing me to have to re-enter the destination and taking my attention away from the road.
Additional Notes:
My vehicle disconnects from navigation pireodically causing me to have to re-enter the destination and taking my attention away from the road.
Mfg Campaign: 11429420
Recall Date: Aug 17, 2021
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