INFINITI QX50 2020

Complete listing of complaints and recalls for this vehicle

22
Complaints
11
Recalls

Complaints & Recalls

22 Complaints 11 Recalls

Official Safety Recalls - Important!

11 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Nissan North America, Inc.
NHTSA Campaign: 25V437000 SAFETY RECALL
443.9K Vehicles Affected
Recall Date: Jun 26, 2025
Safety Issue:

Nissan North America, Inc. (Nissan) is recalling certain 2021-2024 Rogue, 2019-2020 Altima, 2019-2022 Infiniti QX50, and 2022 Infiniti QX55 vehicles equipped with 3-cylinder 1.5L or 4-cylinder 2.0L variable compression turbo (VC-Turbo) engines. The engine bearings may have manufacturing defects that can lead to engine failure.

Potential Risk:
Engine failure increases the risk of a crash. A bearing failure may cause a breach in the engine block, allowing hot oil to be discharged, increasing the risk of an engine fire.
FREE Recall Solution:
Dealers will inspect the engine oil pan for metal debris, and as necessary, repair or replace the engine. For vehicles with the 3-cylinder 1.5L VC-Turbo engine, if no debris is detected during the inspection, dealers will replace the oil pan gasket, engine oil, and reprogram the engine control module. For vehicles with the 4-cylinder 2.0L VC-Turbo engine, if no debris is detected, dealers will replace the engine oil. Repairs will be performed free of charge. Interim letters notifying owners of the safety risk are expected to be mailed August 22, 2025. A second letter will be sent once the remedy is available, around Q4 2025. Owners may contact Nissan's customer service at 800-647-7261 or Infiniti's customer service at 1-800-662-6200. Nissan's numbers for this recall are R25A8/A9 and R25B1/B2.
Action Required: Contact your local INFINITI dealer to schedule your FREE recall repair.
Manufacturer: INFINITI
Mfg Campaign: R25A8/A9 R25B1/B2
Recall Date: Jun 26, 2025
Nissan North America, Inc.
NHTSA Campaign: 21V025000 SAFETY RECALL
8.3K Vehicles Affected
Recall Date: Jan 26, 2021
Safety Issue:

Nissan North America, Inc. (INFINITI) is recalling certain 2020 INFINITI QX50 vehicles. The text of the Tire and Loading Information placard, including the tire size and loading capacity, may be illegible. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."

Potential Risk:
Illegible tire size or loading capacity information can lead to the incorrect sized tire being installed or its overloading, increasing the risk of a crash.
FREE Recall Solution:
INFINITI will notify owners, and dealers will inspect the legibility of and, as necessary, replaced the placard, free of charge. The recall began March 17, 2021. Owners may contact INFINITI customer service at 1-800-662-6200. Infiniti's number for this recall is PC788.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local INFINITI dealer to schedule your FREE recall repair.
Manufacturer: INFINITI
Mfg Campaign: PC788
Notice Date: Mar 17, 2021
Recall Date: Jan 26, 2021

Consumer Complaints

22 Complaints
Nissan North America, Inc.
Campaign: 11366795 Other
Oct 28, 2020
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

CAR ABRUPTLY STALLS WHILE DRIVING. HAS OCCURRED 3 TIMES. DRAMATICALLY INCREASING A CHANCE OF COLLISION. NAVIGATION ALWAYS GETS ME LOST. NAVIGATION AND OTHER SCREEN GOES BLACK AND RESTARTS WHILE DRIVING. AUDIO/RADIO COMES ON WHILE DRIVING ON IT'S OWN WHEN I WANT MUSIC OFF. TOUCH SCREEN APPLICATIONS LIKE CHANGING RADIO STATION, SWITCHING SCREENS DO NOT ALWAYS WORK. AUTO DOOR UNLOCK WITH THE KEYS DO NOT ALWAYS WORK, HAVE TO WAIT MANY TIMES FOR THE FUNCTION TO WORK. MOST IMPORTANT IS THE ABRUPT STALLING THAT JERKS MY BODY FORWARD ITS TERRIFYING!

Corrective Action:

CAR ABRUPTLY STALLS WHILE DRIVING. HAS OCCURRED 3 TIMES. DRAMATICALLY INCREASING A CHANCE OF COLLISION. NAVIGATION ALWAYS GETS ME LOST. NAVIGATION AND OTHER SCREEN GOES BLACK AND RESTARTS WHILE DRIVING. AUDIO/RADIO COMES ON WHILE DRIVING ON IT'S OWN WHEN I WANT MUSIC OFF. TOUCH SCREEN APPLICATIONS LIKE CHANGING RADIO STATION, SWITCHING SCREENS DO NOT ALWAYS WORK. AUTO DOOR UNLOCK WITH THE KEYS DO NOT ALWAYS WORK, HAVE TO WAIT MANY TIMES FOR THE FUNCTION TO WORK. MOST IMPORTANT IS THE ABRUPT STALLING THAT JERKS MY BODY FORWARD ITS TERRIFYING!

Additional Notes:

CAR ABRUPTLY STALLS WHILE DRIVING. HAS OCCURRED 3 TIMES. DRAMATICALLY INCREASING A CHANCE OF COLLISION. NAVIGATION ALWAYS GETS ME LOST. NAVIGATION AND OTHER SCREEN GOES BLACK AND RESTARTS WHILE DRIVING. AUDIO/RADIO COMES ON WHILE DRIVING ON IT'S OWN WHEN I WANT MUSIC OFF. TOUCH SCREEN APPLICATIONS LIKE CHANGING RADIO STATION, SWITCHING SCREENS DO NOT ALWAYS WORK. AUTO DOOR UNLOCK WITH THE KEYS DO NOT ALWAYS WORK, HAVE TO WAIT MANY TIMES FOR THE FUNCTION TO WORK. MOST IMPORTANT IS THE ABRUPT STALLING THAT JERKS MY BODY FORWARD ITS TERRIFYING!

Manufacturer: INFINITI
Mfg Campaign: 11366795
Notice Date: Oct 28, 2020
Recall Date: Oct 28, 2020
Nissan North America, Inc.
Campaign: 11366795 Other
Oct 28, 2020
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

CAR ABRUPTLY STALLS WHILE DRIVING. HAS OCCURRED 3 TIMES. DRAMATICALLY INCREASING A CHANCE OF COLLISION. NAVIGATION ALWAYS GETS ME LOST. NAVIGATION AND OTHER SCREEN GOES BLACK AND RESTARTS WHILE DRIVING. AUDIO/RADIO COMES ON WHILE DRIVING ON IT'S OWN WHEN I WANT MUSIC OFF. TOUCH SCREEN APPLICATIONS LIKE CHANGING RADIO STATION, SWITCHING SCREENS DO NOT ALWAYS WORK. AUTO DOOR UNLOCK WITH THE KEYS DO NOT ALWAYS WORK, HAVE TO WAIT MANY TIMES FOR THE FUNCTION TO WORK. MOST IMPORTANT IS THE ABRUPT STALLING THAT JERKS MY BODY FORWARD ITS TERRIFYING!

Corrective Action:

CAR ABRUPTLY STALLS WHILE DRIVING. HAS OCCURRED 3 TIMES. DRAMATICALLY INCREASING A CHANCE OF COLLISION. NAVIGATION ALWAYS GETS ME LOST. NAVIGATION AND OTHER SCREEN GOES BLACK AND RESTARTS WHILE DRIVING. AUDIO/RADIO COMES ON WHILE DRIVING ON IT'S OWN WHEN I WANT MUSIC OFF. TOUCH SCREEN APPLICATIONS LIKE CHANGING RADIO STATION, SWITCHING SCREENS DO NOT ALWAYS WORK. AUTO DOOR UNLOCK WITH THE KEYS DO NOT ALWAYS WORK, HAVE TO WAIT MANY TIMES FOR THE FUNCTION TO WORK. MOST IMPORTANT IS THE ABRUPT STALLING THAT JERKS MY BODY FORWARD ITS TERRIFYING!

Additional Notes:

CAR ABRUPTLY STALLS WHILE DRIVING. HAS OCCURRED 3 TIMES. DRAMATICALLY INCREASING A CHANCE OF COLLISION. NAVIGATION ALWAYS GETS ME LOST. NAVIGATION AND OTHER SCREEN GOES BLACK AND RESTARTS WHILE DRIVING. AUDIO/RADIO COMES ON WHILE DRIVING ON IT'S OWN WHEN I WANT MUSIC OFF. TOUCH SCREEN APPLICATIONS LIKE CHANGING RADIO STATION, SWITCHING SCREENS DO NOT ALWAYS WORK. AUTO DOOR UNLOCK WITH THE KEYS DO NOT ALWAYS WORK, HAVE TO WAIT MANY TIMES FOR THE FUNCTION TO WORK. MOST IMPORTANT IS THE ABRUPT STALLING THAT JERKS MY BODY FORWARD ITS TERRIFYING!

Manufacturer: INFINITI
Mfg Campaign: 11366795
Notice Date: Oct 28, 2020
Recall Date: Oct 28, 2020

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