Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2018-2019 Nissan Altima, Armada, Frontier, Kicks, Leaf, Maxima, Murano, NV, NV200, Pathfinder, Rogue, Rogue Sport, Sentra, Titan, Titan Diesel, Versa Note and Versa Sedan vehicles, as well as Infiniti Q50, Q60, QX30 and QX80 vehicles. Additionally included are 2019 Nissan GT-R and Taxi and Infiniti QX50, QX60, Q70, Q70L vehicles. The back-up camera and display settings can be adjusted such that the rear view image is no longer visible and the system will retain that setting the next time the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Sep 12, 2019
Consumer Complaints
22 ComplaintsNissan North America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Fuel gauge erratically and inaccurately showing different levels of fuel- sometimes full, empty or anywhere in between. Potential risk of running out of gas and not knowing. Recalls are listed for other vehicle model years but not this one. No warning messages appear on dashboard. First noticed the problem Feb 2025 and continues to worsen. It has not been seen by a mechanic or dealership yet since first experiencing.
Corrective Action:
Fuel gauge erratically and inaccurately showing different levels of fuel- sometimes full, empty or anywhere in between. Potential risk of running out of gas and not knowing. Recalls are listed for other vehicle model years but not this one. No warning messages appear on dashboard. First noticed the problem Feb 2025 and continues to worsen. It has not been seen by a mechanic or dealership yet since first experiencing.
Additional Notes:
Fuel gauge erratically and inaccurately showing different levels of fuel- sometimes full, empty or anywhere in between. Potential risk of running out of gas and not knowing. Recalls are listed for other vehicle model years but not this one. No warning messages appear on dashboard. First noticed the problem Feb 2025 and continues to worsen. It has not been seen by a mechanic or dealership yet since first experiencing.
Mfg Campaign: 11672347
Recall Date: Jul 9, 2025
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
This car has the SAME issue as explained in NHTSA Bulletin ITB17-008c for 2017-2018 year Infiniti QX80's but Infiniti will not diagnose and fix. Instead they are seeking nearly $4k in repair work. The torque converter should last up to 200k miles and my car started having this issue around 65k miles. Ive escalated to Infiniti HQ and they will not listen to my complaint and continually are telling me there is not a recall. This recall needs to be put into place for model year 2019, the issue is NOT fixed!
Corrective Action:
This car has the SAME issue as explained in NHTSA Bulletin ITB17-008c for 2017-2018 year Infiniti QX80's but Infiniti will not diagnose and fix. Instead they are seeking nearly $4k in repair work. The torque converter should last up to 200k miles and my car started having this issue around 65k miles. Ive escalated to Infiniti HQ and they will not listen to my complaint and continually are telling me there is not a recall. This recall needs to be put into place for model year 2019, the issue is NOT fixed!
Additional Notes:
This car has the SAME issue as explained in NHTSA Bulletin ITB17-008c for 2017-2018 year Infiniti QX80's but Infiniti will not diagnose and fix. Instead they are seeking nearly $4k in repair work. The torque converter should last up to 200k miles and my car started having this issue around 65k miles. Ive escalated to Infiniti HQ and they will not listen to my complaint and continually are telling me there is not a recall. This recall needs to be put into place for model year 2019, the issue is NOT fixed!
Mfg Campaign: 11549615
Recall Date: Oct 12, 2023
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Something keeps killing my battery. There’s no lights that come on to indicate a problem. I’ve been stranded twice at work and now today, I get ready to leave and the battery is dead again!! I’ve gotten a new battery three times in a year’s time. I’ve searched for a recall because I see where others are having the same problem, but apparently there’s not one. Hopefully, the dealership will have some answers tomorrow.
Corrective Action:
Something keeps killing my battery. There’s no lights that come on to indicate a problem. I’ve been stranded twice at work and now today, I get ready to leave and the battery is dead again!! I’ve gotten a new battery three times in a year’s time. I’ve searched for a recall because I see where others are having the same problem, but apparently there’s not one. Hopefully, the dealership will have some answers tomorrow.
Additional Notes:
Something keeps killing my battery. There’s no lights that come on to indicate a problem. I’ve been stranded twice at work and now today, I get ready to leave and the battery is dead again!! I’ve gotten a new battery three times in a year’s time. I’ve searched for a recall because I see where others are having the same problem, but apparently there’s not one. Hopefully, the dealership will have some answers tomorrow.
Mfg Campaign: 11529016
Recall Date: Jun 26, 2023
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I was driving down the interstate, no one around me at the time when a loud boom happened and my sunroof had exploded. Nothing hit it. It just bam, exploded shattering the whole thing. And the quote I was given for replacement is crazy expensive. $2500+ and can’t be replaced before we head home, we are on vacation so we have to figure a make shift solution to get home without suffering more damage. We are 16 hours plus stops away from home.
Corrective Action:
I was driving down the interstate, no one around me at the time when a loud boom happened and my sunroof had exploded. Nothing hit it. It just bam, exploded shattering the whole thing. And the quote I was given for replacement is crazy expensive. $2500+ and can’t be replaced before we head home, we are on vacation so we have to figure a make shift solution to get home without suffering more damage. We are 16 hours plus stops away from home.
Additional Notes:
I was driving down the interstate, no one around me at the time when a loud boom happened and my sunroof had exploded. Nothing hit it. It just bam, exploded shattering the whole thing. And the quote I was given for replacement is crazy expensive. $2500+ and can’t be replaced before we head home, we are on vacation so we have to figure a make shift solution to get home without suffering more damage. We are 16 hours plus stops away from home.
Mfg Campaign: 11525907
Recall Date: Jun 7, 2023
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The battery will lose all charge stranding you. Has happened twice and after searching the internet apparently Infiniti has known about this problem.
Corrective Action:
The battery will lose all charge stranding you. Has happened twice and after searching the internet apparently Infiniti has known about this problem.
Additional Notes:
The battery will lose all charge stranding you. Has happened twice and after searching the internet apparently Infiniti has known about this problem.
Mfg Campaign: 11468020
Recall Date: Jun 7, 2022
Nissan North America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
The night rear backup camera is extremely dark and blurry. You can’t see anything via the camera at night.
Corrective Action:
The night rear backup camera is extremely dark and blurry. You can’t see anything via the camera at night.
Additional Notes:
The night rear backup camera is extremely dark and blurry. You can’t see anything via the camera at night.
Mfg Campaign: 11432584
Recall Date: Sep 11, 2021
Nissan North America, Inc.
Defect Description:
BACK OVER PREVENTION: CAMERA SYSTEM
Potential Consequences:
The night rear backup camera is extremely dark and blurry. You can’t see anything via the camera at night.
Corrective Action:
The night rear backup camera is extremely dark and blurry. You can’t see anything via the camera at night.
Additional Notes:
The night rear backup camera is extremely dark and blurry. You can’t see anything via the camera at night.
Mfg Campaign: 11432584
Recall Date: Sep 11, 2021
Nissan North America, Inc.
Defect Description:
LANE DEPARTURE: BLIND SPOT DETECTION
Potential Consequences:
The backup camera cannot see see at nighttime, a real safety issue.
Corrective Action:
The backup camera cannot see see at nighttime, a real safety issue.
Additional Notes:
The backup camera cannot see see at nighttime, a real safety issue.
Mfg Campaign: 11424202
Recall Date: Jul 10, 2021
Nissan North America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
The backup camera cannot see see at nighttime, a real safety issue.
Corrective Action:
The backup camera cannot see see at nighttime, a real safety issue.
Additional Notes:
The backup camera cannot see see at nighttime, a real safety issue.
Mfg Campaign: 11424202
Recall Date: Jul 10, 2021
Nissan North America, Inc.
Defect Description:
BACK OVER PREVENTION: CAMERA SYSTEM
Potential Consequences:
The backup camera cannot see see at nighttime, a real safety issue.
Corrective Action:
The backup camera cannot see see at nighttime, a real safety issue.
Additional Notes:
The backup camera cannot see see at nighttime, a real safety issue.
Mfg Campaign: 11424202
Recall Date: Jul 10, 2021
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I HAVE HAD THIS VEHICLE FOR A LITTLE OVER A YEAR AND SINCE APRIL, I HAVE BEEN STRANDED IN DIFFERENT PLACES. THE REASON IS BECAUSE I WOULD GO TO GET IN MY CAR AND THE BATTERY WAS COMPLETELY DEAD. THE FIRST TIME THIS HAPPENED, THE DEALERSHIP SAID IT WAS A RECALL ISSUE THAT THEY CLAIMED TO FIX. THIS HAPPENED AGAIN 3 MONTHS LATER, AT NIGHT WITH MY BABY AT THE GROCERY STORE. I WENT TO GET INTO MY CAR AND BATTERY WAS DEAD YET AGAIN. TOOK IT THE DEALERSHIP AND THEY TRIED TO TELL ME IT WAS MY FAULT BECAUSE I DON'T DRIVE IT ENOUGH. MIND YOU, I DRIVE MY VEHICLE EVERY SINGLE DAY TO WORK AND TO DAYCARE ETC. AFTER FIGHTING WITH THEM FOR A WEEK, THEY FINALLY FIXED IT, OR SO I THOUGHT. TODAY, I WENT TO MY SONS SOCCER GAME AND GUESS WHAT, BATTERY DEAD YET AGAIN! I HAVE NEVER IN MY LIFE HAD AN ISSUE LIKE THIS. THIS IS AN 80,000 VEHICLE AND COMPLETELY UNACCEPTABLE TO HAVE HAD THIS HAPPEN 3 TIMES IN 6 MONTHS. I BOUGHT THIS CAR FOR SAFETY PURPOSES FOR ME AND MY BABY, AND IT IS LITERALLY THE EXACT OPPOSITE OF WHAT I NEEDED. I HAVE BEEN STRANDED WITH MY BABY 3 TIMES!!! THIS VEHICLE IS AN ABSOLUTE JOKE AND I BEG ANYONE READING THIS TO NEVER PURCHASE IT! I WILL BE SPEAKING TO AN ATTORNEY REGARDING LEMON LAWS. I WANT MY MONEY BACK AND I WILL NEVER PURCHASE AN INFINITI AGAIN.
Corrective Action:
I HAVE HAD THIS VEHICLE FOR A LITTLE OVER A YEAR AND SINCE APRIL, I HAVE BEEN STRANDED IN DIFFERENT PLACES. THE REASON IS BECAUSE I WOULD GO TO GET IN MY CAR AND THE BATTERY WAS COMPLETELY DEAD. THE FIRST TIME THIS HAPPENED, THE DEALERSHIP SAID IT WAS A RECALL ISSUE THAT THEY CLAIMED TO FIX. THIS HAPPENED AGAIN 3 MONTHS LATER, AT NIGHT WITH MY BABY AT THE GROCERY STORE. I WENT TO GET INTO MY CAR AND BATTERY WAS DEAD YET AGAIN. TOOK IT THE DEALERSHIP AND THEY TRIED TO TELL ME IT WAS MY FAULT BECAUSE I DON'T DRIVE IT ENOUGH. MIND YOU, I DRIVE MY VEHICLE EVERY SINGLE DAY TO WORK AND TO DAYCARE ETC. AFTER FIGHTING WITH THEM FOR A WEEK, THEY FINALLY FIXED IT, OR SO I THOUGHT. TODAY, I WENT TO MY SONS SOCCER GAME AND GUESS WHAT, BATTERY DEAD YET AGAIN! I HAVE NEVER IN MY LIFE HAD AN ISSUE LIKE THIS. THIS IS AN 80,000 VEHICLE AND COMPLETELY UNACCEPTABLE TO HAVE HAD THIS HAPPEN 3 TIMES IN 6 MONTHS. I BOUGHT THIS CAR FOR SAFETY PURPOSES FOR ME AND MY BABY, AND IT IS LITERALLY THE EXACT OPPOSITE OF WHAT I NEEDED. I HAVE BEEN STRANDED WITH MY BABY 3 TIMES!!! THIS VEHICLE IS AN ABSOLUTE JOKE AND I BEG ANYONE READING THIS TO NEVER PURCHASE IT! I WILL BE SPEAKING TO AN ATTORNEY REGARDING LEMON LAWS. I WANT MY MONEY BACK AND I WILL NEVER PURCHASE AN INFINITI AGAIN.
Additional Notes:
I HAVE HAD THIS VEHICLE FOR A LITTLE OVER A YEAR AND SINCE APRIL, I HAVE BEEN STRANDED IN DIFFERENT PLACES. THE REASON IS BECAUSE I WOULD GO TO GET IN MY CAR AND THE BATTERY WAS COMPLETELY DEAD. THE FIRST TIME THIS HAPPENED, THE DEALERSHIP SAID IT WAS A RECALL ISSUE THAT THEY CLAIMED TO FIX. THIS HAPPENED AGAIN 3 MONTHS LATER, AT NIGHT WITH MY BABY AT THE GROCERY STORE. I WENT TO GET INTO MY CAR AND BATTERY WAS DEAD YET AGAIN. TOOK IT THE DEALERSHIP AND THEY TRIED TO TELL ME IT WAS MY FAULT BECAUSE I DON'T DRIVE IT ENOUGH. MIND YOU, I DRIVE MY VEHICLE EVERY SINGLE DAY TO WORK AND TO DAYCARE ETC. AFTER FIGHTING WITH THEM FOR A WEEK, THEY FINALLY FIXED IT, OR SO I THOUGHT. TODAY, I WENT TO MY SONS SOCCER GAME AND GUESS WHAT, BATTERY DEAD YET AGAIN! I HAVE NEVER IN MY LIFE HAD AN ISSUE LIKE THIS. THIS IS AN 80,000 VEHICLE AND COMPLETELY UNACCEPTABLE TO HAVE HAD THIS HAPPEN 3 TIMES IN 6 MONTHS. I BOUGHT THIS CAR FOR SAFETY PURPOSES FOR ME AND MY BABY, AND IT IS LITERALLY THE EXACT OPPOSITE OF WHAT I NEEDED. I HAVE BEEN STRANDED WITH MY BABY 3 TIMES!!! THIS VEHICLE IS AN ABSOLUTE JOKE AND I BEG ANYONE READING THIS TO NEVER PURCHASE IT! I WILL BE SPEAKING TO AN ATTORNEY REGARDING LEMON LAWS. I WANT MY MONEY BACK AND I WILL NEVER PURCHASE AN INFINITI AGAIN.
Mfg Campaign: 11360000
Recall Date: Sep 19, 2020
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I WAS DRIVING DOWN THE ROAD, ONLY VEHICLE ON THE HIGHWAY AND IT WAS A CLEAR, HOT, AND SUNNY DAY. I HEARD A LOUD NOISE LIKE A GUNSHOT AND THEN COULD HEAR THE SOUND OF AIR LIKE RIDING WITH THE WINDOW DOWN. I LOOKED AROUND INSIDE MY CAR AND DIDN'T SEE ANYTHING SO I PULLED THE SHADE A LITTLE FROM THE SUNROOF AND IT WAS SHATTERED.
Corrective Action:
I WAS DRIVING DOWN THE ROAD, ONLY VEHICLE ON THE HIGHWAY AND IT WAS A CLEAR, HOT, AND SUNNY DAY. I HEARD A LOUD NOISE LIKE A GUNSHOT AND THEN COULD HEAR THE SOUND OF AIR LIKE RIDING WITH THE WINDOW DOWN. I LOOKED AROUND INSIDE MY CAR AND DIDN'T SEE ANYTHING SO I PULLED THE SHADE A LITTLE FROM THE SUNROOF AND IT WAS SHATTERED.
Additional Notes:
I WAS DRIVING DOWN THE ROAD, ONLY VEHICLE ON THE HIGHWAY AND IT WAS A CLEAR, HOT, AND SUNNY DAY. I HEARD A LOUD NOISE LIKE A GUNSHOT AND THEN COULD HEAR THE SOUND OF AIR LIKE RIDING WITH THE WINDOW DOWN. I LOOKED AROUND INSIDE MY CAR AND DIDN'T SEE ANYTHING SO I PULLED THE SHADE A LITTLE FROM THE SUNROOF AND IT WAS SHATTERED.
Mfg Campaign: 11341312
Recall Date: Jul 24, 2020
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
THE 2019 QX80 FORWARD EMERGENCY BREAKING SYSTEM (FEB) CONTINUOUSLY ENGAGES THE BRAKES WITHOUT WARNING OR AN OBSTRUCTION. ALWAYS WHILE A RAILROAD CROSSING IS IN SITE, SOMETIMES WHEN A REDLIGHT IS NEAR BUT (GREEN) WITH NO VEHICLES STOPPED AT IT. IT HAS ALSO DONE IT ON AN OPEN HIGHWAY & INTERSTATE AT SPEEDS OF 70 MPH WITH NOTHING AROUND. THIS CAUSES A VERY REAL CHANCE OF BEING REAR-ENDED, OR STARTELING THE DRIVER INTO CRASHING.
Corrective Action:
THE 2019 QX80 FORWARD EMERGENCY BREAKING SYSTEM (FEB) CONTINUOUSLY ENGAGES THE BRAKES WITHOUT WARNING OR AN OBSTRUCTION. ALWAYS WHILE A RAILROAD CROSSING IS IN SITE, SOMETIMES WHEN A REDLIGHT IS NEAR BUT (GREEN) WITH NO VEHICLES STOPPED AT IT. IT HAS ALSO DONE IT ON AN OPEN HIGHWAY & INTERSTATE AT SPEEDS OF 70 MPH WITH NOTHING AROUND. THIS CAUSES A VERY REAL CHANCE OF BEING REAR-ENDED, OR STARTELING THE DRIVER INTO CRASHING.
Additional Notes:
THE 2019 QX80 FORWARD EMERGENCY BREAKING SYSTEM (FEB) CONTINUOUSLY ENGAGES THE BRAKES WITHOUT WARNING OR AN OBSTRUCTION. ALWAYS WHILE A RAILROAD CROSSING IS IN SITE, SOMETIMES WHEN A REDLIGHT IS NEAR BUT (GREEN) WITH NO VEHICLES STOPPED AT IT. IT HAS ALSO DONE IT ON AN OPEN HIGHWAY & INTERSTATE AT SPEEDS OF 70 MPH WITH NOTHING AROUND. THIS CAUSES A VERY REAL CHANCE OF BEING REAR-ENDED, OR STARTELING THE DRIVER INTO CRASHING.
Mfg Campaign: 11322880
Recall Date: Apr 30, 2020
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
MY WIFE IS IN QUARANTINE WITH OUR DAUGHTER IN OREGON. DRIVES THE QX80 EVERY 2 OR 3 DAYS, TO GO TO THE STORE FOR FOOD. QX80 STARTED UP JUST FINE, DROVE IT TO THE STORE AND PARKED IT. 35 MINUTES LATER, CAME OUT OF THE STORE WITH PERISHABLE GROCERIES, THE BATTERY WAS TOO WEAK TO START IT. HAD TO BE JUMP STARTED. SEEING THAT OTHERS ARE HAVING THE SAME ISSUE. CALLED THE DEALERSHIP ABOUT THE ISSUE. THEY CLAIM THERE IS A RECENT RECALL THAT MAY HELP WITH THE ISSUE. NO RECALL IN THE SYSTEM, BUT NOTICES FROM INFINITI SERVICE ON THIS POSSIBLE FIX OF REPROGRAMMING AN ELECTRICAL MODULE. PER THE LAST COMPLAINT, IT DOESN'T FIX IT. I CALLED THE DEALERSHIP, THEY ARE AWARE OF THE ISSUE. I WAS TOLD THAT DUE TO ALL THE ELECTRONICS IN THE CAR, THERE IS A LARGE DRAW ON THE BATTERY FROM ELECTRONICS AND A LOT NEEDED FOR START UP. WAS TOLD THE QX80 HAS TO BE DRIVEN FOR LIKE 30 MINUTES AFTER YOU START IT UP, JUST TO CHARGE THE BATTERY FOR WHAT DRAW IT TOOK TO START THE ENGINE. ALSO BEING TOLD THE QX80 IS NOT MEANT TO SIT WITHOUT BEING DRIVEN FOR A WEEK OR LONGER, AS THIS CAN CAUSE THE BATTERY TO DRAIN ENOUGH IT WILL NOT START. SO I USED THE EXAMPLE THAT I CANNOT LEAVE THE QX80 AT THE AIRPORT IF I WAS FLYING OUT AND GOING ON VACATION FOR A WEEK. THEY RECOMMENDED THAT I DO NOT DO THAT. ALSO RECOMMENDED THAT IF THE QX80 IS GOING TO SIT FOR SEVERAL DAYS, THAT I CAN PURCHASE AND HOOK UP A BATTERY CHARGER/MAINTAINER TO THE BATTERY. THIS WAS NOT SOMETHING TOLD TO ME WHEN I BOUGHT IT, DID NOT READ IT IN ANY VEHICLE INFO. PURCHASED A $90K VEHICLE AND I HAVE TO POP THE HOOD, RUN AN EXTENSION CORD TO AND DEPEND ON A $40 BATTERY CHARGER TO KEEP IT RUNNING. THIS IS NOT ACCEPTABLE FOR ANY VEHICLE. IF I WANTED A VEHICLE THAT I HAD TO CONSTANTLY PLUG IN AND CHARGE, I WOULD HAVE PURCHASED AN ELECTRIC CAR.
Corrective Action:
MY WIFE IS IN QUARANTINE WITH OUR DAUGHTER IN OREGON. DRIVES THE QX80 EVERY 2 OR 3 DAYS, TO GO TO THE STORE FOR FOOD. QX80 STARTED UP JUST FINE, DROVE IT TO THE STORE AND PARKED IT. 35 MINUTES LATER, CAME OUT OF THE STORE WITH PERISHABLE GROCERIES, THE BATTERY WAS TOO WEAK TO START IT. HAD TO BE JUMP STARTED. SEEING THAT OTHERS ARE HAVING THE SAME ISSUE. CALLED THE DEALERSHIP ABOUT THE ISSUE. THEY CLAIM THERE IS A RECENT RECALL THAT MAY HELP WITH THE ISSUE. NO RECALL IN THE SYSTEM, BUT NOTICES FROM INFINITI SERVICE ON THIS POSSIBLE FIX OF REPROGRAMMING AN ELECTRICAL MODULE. PER THE LAST COMPLAINT, IT DOESN'T FIX IT. I CALLED THE DEALERSHIP, THEY ARE AWARE OF THE ISSUE. I WAS TOLD THAT DUE TO ALL THE ELECTRONICS IN THE CAR, THERE IS A LARGE DRAW ON THE BATTERY FROM ELECTRONICS AND A LOT NEEDED FOR START UP. WAS TOLD THE QX80 HAS TO BE DRIVEN FOR LIKE 30 MINUTES AFTER YOU START IT UP, JUST TO CHARGE THE BATTERY FOR WHAT DRAW IT TOOK TO START THE ENGINE. ALSO BEING TOLD THE QX80 IS NOT MEANT TO SIT WITHOUT BEING DRIVEN FOR A WEEK OR LONGER, AS THIS CAN CAUSE THE BATTERY TO DRAIN ENOUGH IT WILL NOT START. SO I USED THE EXAMPLE THAT I CANNOT LEAVE THE QX80 AT THE AIRPORT IF I WAS FLYING OUT AND GOING ON VACATION FOR A WEEK. THEY RECOMMENDED THAT I DO NOT DO THAT. ALSO RECOMMENDED THAT IF THE QX80 IS GOING TO SIT FOR SEVERAL DAYS, THAT I CAN PURCHASE AND HOOK UP A BATTERY CHARGER/MAINTAINER TO THE BATTERY. THIS WAS NOT SOMETHING TOLD TO ME WHEN I BOUGHT IT, DID NOT READ IT IN ANY VEHICLE INFO. PURCHASED A $90K VEHICLE AND I HAVE TO POP THE HOOD, RUN AN EXTENSION CORD TO AND DEPEND ON A $40 BATTERY CHARGER TO KEEP IT RUNNING. THIS IS NOT ACCEPTABLE FOR ANY VEHICLE. IF I WANTED A VEHICLE THAT I HAD TO CONSTANTLY PLUG IN AND CHARGE, I WOULD HAVE PURCHASED AN ELECTRIC CAR.
Additional Notes:
MY WIFE IS IN QUARANTINE WITH OUR DAUGHTER IN OREGON. DRIVES THE QX80 EVERY 2 OR 3 DAYS, TO GO TO THE STORE FOR FOOD. QX80 STARTED UP JUST FINE, DROVE IT TO THE STORE AND PARKED IT. 35 MINUTES LATER, CAME OUT OF THE STORE WITH PERISHABLE GROCERIES, THE BATTERY WAS TOO WEAK TO START IT. HAD TO BE JUMP STARTED. SEEING THAT OTHERS ARE HAVING THE SAME ISSUE. CALLED THE DEALERSHIP ABOUT THE ISSUE. THEY CLAIM THERE IS A RECENT RECALL THAT MAY HELP WITH THE ISSUE. NO RECALL IN THE SYSTEM, BUT NOTICES FROM INFINITI SERVICE ON THIS POSSIBLE FIX OF REPROGRAMMING AN ELECTRICAL MODULE. PER THE LAST COMPLAINT, IT DOESN'T FIX IT. I CALLED THE DEALERSHIP, THEY ARE AWARE OF THE ISSUE. I WAS TOLD THAT DUE TO ALL THE ELECTRONICS IN THE CAR, THERE IS A LARGE DRAW ON THE BATTERY FROM ELECTRONICS AND A LOT NEEDED FOR START UP. WAS TOLD THE QX80 HAS TO BE DRIVEN FOR LIKE 30 MINUTES AFTER YOU START IT UP, JUST TO CHARGE THE BATTERY FOR WHAT DRAW IT TOOK TO START THE ENGINE. ALSO BEING TOLD THE QX80 IS NOT MEANT TO SIT WITHOUT BEING DRIVEN FOR A WEEK OR LONGER, AS THIS CAN CAUSE THE BATTERY TO DRAIN ENOUGH IT WILL NOT START. SO I USED THE EXAMPLE THAT I CANNOT LEAVE THE QX80 AT THE AIRPORT IF I WAS FLYING OUT AND GOING ON VACATION FOR A WEEK. THEY RECOMMENDED THAT I DO NOT DO THAT. ALSO RECOMMENDED THAT IF THE QX80 IS GOING TO SIT FOR SEVERAL DAYS, THAT I CAN PURCHASE AND HOOK UP A BATTERY CHARGER/MAINTAINER TO THE BATTERY. THIS WAS NOT SOMETHING TOLD TO ME WHEN I BOUGHT IT, DID NOT READ IT IN ANY VEHICLE INFO. PURCHASED A $90K VEHICLE AND I HAVE TO POP THE HOOD, RUN AN EXTENSION CORD TO AND DEPEND ON A $40 BATTERY CHARGER TO KEEP IT RUNNING. THIS IS NOT ACCEPTABLE FOR ANY VEHICLE. IF I WANTED A VEHICLE THAT I HAD TO CONSTANTLY PLUG IN AND CHARGE, I WOULD HAVE PURCHASED AN ELECTRIC CAR.
Mfg Campaign: 11321848
Recall Date: Apr 21, 2020
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I HAVE BEEN STRANDED NUMEROUS TIMES WITH THIS VEHICLE. SOME BATTERY GREMLIN OR ELECTRICAL GREMLIN. BROUGHT TO THE SHOP AND THEY SAID THERE WAS A RECALL THAT WAS FIXED. I WENT TO THE STORE 2 DAYS LATER , CAME OUT WITH $400 WORTH OF GROCERIES AND GO TO START MY TRUCK AND NOTHING . BLINKING FLASHING ELECTRIC GLITCHING . IT TOOK 15 MINUTES OF JUST TRYING TO JUMP IT OFF!!! ANNOYING AND DANGEROUS !! OBVIOUSLY THE RECALL IS NOT FIXING THE ISSUE WITH THIS TRUCK .
Corrective Action:
I HAVE BEEN STRANDED NUMEROUS TIMES WITH THIS VEHICLE. SOME BATTERY GREMLIN OR ELECTRICAL GREMLIN. BROUGHT TO THE SHOP AND THEY SAID THERE WAS A RECALL THAT WAS FIXED. I WENT TO THE STORE 2 DAYS LATER , CAME OUT WITH $400 WORTH OF GROCERIES AND GO TO START MY TRUCK AND NOTHING . BLINKING FLASHING ELECTRIC GLITCHING . IT TOOK 15 MINUTES OF JUST TRYING TO JUMP IT OFF!!! ANNOYING AND DANGEROUS !! OBVIOUSLY THE RECALL IS NOT FIXING THE ISSUE WITH THIS TRUCK .
Additional Notes:
I HAVE BEEN STRANDED NUMEROUS TIMES WITH THIS VEHICLE. SOME BATTERY GREMLIN OR ELECTRICAL GREMLIN. BROUGHT TO THE SHOP AND THEY SAID THERE WAS A RECALL THAT WAS FIXED. I WENT TO THE STORE 2 DAYS LATER , CAME OUT WITH $400 WORTH OF GROCERIES AND GO TO START MY TRUCK AND NOTHING . BLINKING FLASHING ELECTRIC GLITCHING . IT TOOK 15 MINUTES OF JUST TRYING TO JUMP IT OFF!!! ANNOYING AND DANGEROUS !! OBVIOUSLY THE RECALL IS NOT FIXING THE ISSUE WITH THIS TRUCK .
Mfg Campaign: 11320766
Recall Date: Apr 10, 2020
Nissan North America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
THE CAR'S REARVIEW CAMERA HAS NO VISIBILITY WHEN IT'S NIGHTTIME OR DARK OUTSIDE. THE REARVIEW CAMERA MONITOR IS ALMOST PITCH BLACK AND TOO GRAINY. SIDEVIEW CAMERA ALSO SHOWS NO VISIBILITY (EVEN THOUGH THE CAR COMES WITH THESE FEATURES) AND CHANGING BRIGHTNESS/CONTRAST SETTINGS DOES NOT RESOLVE THE PROBLEM. DURING THE DAY, THERE'S VISIBILITY, BUT AT NIGHT, THE MONITOR IS BLACK AND GRAINY. THE DEALERSHIP'S MAINTENANCE DEPARTMENT HAS NOT RESOLVED THE PROBLEM WHEN CAR WAS BROUGHT FOR MAINTENANCE JUST 45 DAYS AFTER LEASING THE NEW VEHICLE. INFINITI'S CONSUMER AFFAIRS WAS CONTACTED AND THEY HAVE NOT RESOLVED THE PROBLEM AS WELL. THIS CREATES A HUGE SAFETY HAZARD AS WHEN THE SUN GOES DOWN, NOTHING IS VISIBLE IN THE MONITOR WHEN BACKING UP.
Corrective Action:
THE CAR'S REARVIEW CAMERA HAS NO VISIBILITY WHEN IT'S NIGHTTIME OR DARK OUTSIDE. THE REARVIEW CAMERA MONITOR IS ALMOST PITCH BLACK AND TOO GRAINY. SIDEVIEW CAMERA ALSO SHOWS NO VISIBILITY (EVEN THOUGH THE CAR COMES WITH THESE FEATURES) AND CHANGING BRIGHTNESS/CONTRAST SETTINGS DOES NOT RESOLVE THE PROBLEM. DURING THE DAY, THERE'S VISIBILITY, BUT AT NIGHT, THE MONITOR IS BLACK AND GRAINY. THE DEALERSHIP'S MAINTENANCE DEPARTMENT HAS NOT RESOLVED THE PROBLEM WHEN CAR WAS BROUGHT FOR MAINTENANCE JUST 45 DAYS AFTER LEASING THE NEW VEHICLE. INFINITI'S CONSUMER AFFAIRS WAS CONTACTED AND THEY HAVE NOT RESOLVED THE PROBLEM AS WELL. THIS CREATES A HUGE SAFETY HAZARD AS WHEN THE SUN GOES DOWN, NOTHING IS VISIBLE IN THE MONITOR WHEN BACKING UP.
Additional Notes:
THE CAR'S REARVIEW CAMERA HAS NO VISIBILITY WHEN IT'S NIGHTTIME OR DARK OUTSIDE. THE REARVIEW CAMERA MONITOR IS ALMOST PITCH BLACK AND TOO GRAINY. SIDEVIEW CAMERA ALSO SHOWS NO VISIBILITY (EVEN THOUGH THE CAR COMES WITH THESE FEATURES) AND CHANGING BRIGHTNESS/CONTRAST SETTINGS DOES NOT RESOLVE THE PROBLEM. DURING THE DAY, THERE'S VISIBILITY, BUT AT NIGHT, THE MONITOR IS BLACK AND GRAINY. THE DEALERSHIP'S MAINTENANCE DEPARTMENT HAS NOT RESOLVED THE PROBLEM WHEN CAR WAS BROUGHT FOR MAINTENANCE JUST 45 DAYS AFTER LEASING THE NEW VEHICLE. INFINITI'S CONSUMER AFFAIRS WAS CONTACTED AND THEY HAVE NOT RESOLVED THE PROBLEM AS WELL. THIS CREATES A HUGE SAFETY HAZARD AS WHEN THE SUN GOES DOWN, NOTHING IS VISIBLE IN THE MONITOR WHEN BACKING UP.
Mfg Campaign: 11309694
Recall Date: Feb 17, 2020
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE CAR'S REARVIEW CAMERA HAS NO VISIBILITY WHEN IT'S NIGHTTIME OR DARK OUTSIDE. THE REARVIEW CAMERA MONITOR IS ALMOST PITCH BLACK AND TOO GRAINY. SIDEVIEW CAMERA ALSO SHOWS NO VISIBILITY (EVEN THOUGH THE CAR COMES WITH THESE FEATURES) AND CHANGING BRIGHTNESS/CONTRAST SETTINGS DOES NOT RESOLVE THE PROBLEM. DURING THE DAY, THERE'S VISIBILITY, BUT AT NIGHT, THE MONITOR IS BLACK AND GRAINY. THE DEALERSHIP'S MAINTENANCE DEPARTMENT HAS NOT RESOLVED THE PROBLEM WHEN CAR WAS BROUGHT FOR MAINTENANCE JUST 45 DAYS AFTER LEASING THE NEW VEHICLE. INFINITI'S CONSUMER AFFAIRS WAS CONTACTED AND THEY HAVE NOT RESOLVED THE PROBLEM AS WELL. THIS CREATES A HUGE SAFETY HAZARD AS WHEN THE SUN GOES DOWN, NOTHING IS VISIBLE IN THE MONITOR WHEN BACKING UP.
Corrective Action:
THE CAR'S REARVIEW CAMERA HAS NO VISIBILITY WHEN IT'S NIGHTTIME OR DARK OUTSIDE. THE REARVIEW CAMERA MONITOR IS ALMOST PITCH BLACK AND TOO GRAINY. SIDEVIEW CAMERA ALSO SHOWS NO VISIBILITY (EVEN THOUGH THE CAR COMES WITH THESE FEATURES) AND CHANGING BRIGHTNESS/CONTRAST SETTINGS DOES NOT RESOLVE THE PROBLEM. DURING THE DAY, THERE'S VISIBILITY, BUT AT NIGHT, THE MONITOR IS BLACK AND GRAINY. THE DEALERSHIP'S MAINTENANCE DEPARTMENT HAS NOT RESOLVED THE PROBLEM WHEN CAR WAS BROUGHT FOR MAINTENANCE JUST 45 DAYS AFTER LEASING THE NEW VEHICLE. INFINITI'S CONSUMER AFFAIRS WAS CONTACTED AND THEY HAVE NOT RESOLVED THE PROBLEM AS WELL. THIS CREATES A HUGE SAFETY HAZARD AS WHEN THE SUN GOES DOWN, NOTHING IS VISIBLE IN THE MONITOR WHEN BACKING UP.
Additional Notes:
THE CAR'S REARVIEW CAMERA HAS NO VISIBILITY WHEN IT'S NIGHTTIME OR DARK OUTSIDE. THE REARVIEW CAMERA MONITOR IS ALMOST PITCH BLACK AND TOO GRAINY. SIDEVIEW CAMERA ALSO SHOWS NO VISIBILITY (EVEN THOUGH THE CAR COMES WITH THESE FEATURES) AND CHANGING BRIGHTNESS/CONTRAST SETTINGS DOES NOT RESOLVE THE PROBLEM. DURING THE DAY, THERE'S VISIBILITY, BUT AT NIGHT, THE MONITOR IS BLACK AND GRAINY. THE DEALERSHIP'S MAINTENANCE DEPARTMENT HAS NOT RESOLVED THE PROBLEM WHEN CAR WAS BROUGHT FOR MAINTENANCE JUST 45 DAYS AFTER LEASING THE NEW VEHICLE. INFINITI'S CONSUMER AFFAIRS WAS CONTACTED AND THEY HAVE NOT RESOLVED THE PROBLEM AS WELL. THIS CREATES A HUGE SAFETY HAZARD AS WHEN THE SUN GOES DOWN, NOTHING IS VISIBLE IN THE MONITOR WHEN BACKING UP.
Mfg Campaign: 11309694
Recall Date: Feb 17, 2020
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
ON THREE OCCASIONS THE BATTERY IN MY 2019 QX80 HAS DIED FOR NO APPARENT REASON. THE CAR IS A 2019 AND THE BATTERY DIED 8 MONTHS, 10 MONTHS AND NOW 13 MONTHS AFTER PURCHASING IT BRAND NEW. EACH TIME THE CAR HAS DRIVEN FINE IN THE MORNING ON MY WAY TO WORK BUT WHEN I TRIED TO TURN IT ON TO HEAD HOME IT DIDN'T START. I WAS INITIALLY TOLD IT WAS A BAD BATTERY AND THEN TOLD IT WAS AN ALTERNATOR ISSUE. I HAVE TWO YOUNG CHILDREN AND AM NOW SCARED TO DRIVE THEM IN OUR FAMILY VEHICLE OUT OF FEAR OF BEING STRANDED AGAIN.
Corrective Action:
ON THREE OCCASIONS THE BATTERY IN MY 2019 QX80 HAS DIED FOR NO APPARENT REASON. THE CAR IS A 2019 AND THE BATTERY DIED 8 MONTHS, 10 MONTHS AND NOW 13 MONTHS AFTER PURCHASING IT BRAND NEW. EACH TIME THE CAR HAS DRIVEN FINE IN THE MORNING ON MY WAY TO WORK BUT WHEN I TRIED TO TURN IT ON TO HEAD HOME IT DIDN'T START. I WAS INITIALLY TOLD IT WAS A BAD BATTERY AND THEN TOLD IT WAS AN ALTERNATOR ISSUE. I HAVE TWO YOUNG CHILDREN AND AM NOW SCARED TO DRIVE THEM IN OUR FAMILY VEHICLE OUT OF FEAR OF BEING STRANDED AGAIN.
Additional Notes:
ON THREE OCCASIONS THE BATTERY IN MY 2019 QX80 HAS DIED FOR NO APPARENT REASON. THE CAR IS A 2019 AND THE BATTERY DIED 8 MONTHS, 10 MONTHS AND NOW 13 MONTHS AFTER PURCHASING IT BRAND NEW. EACH TIME THE CAR HAS DRIVEN FINE IN THE MORNING ON MY WAY TO WORK BUT WHEN I TRIED TO TURN IT ON TO HEAD HOME IT DIDN'T START. I WAS INITIALLY TOLD IT WAS A BAD BATTERY AND THEN TOLD IT WAS AN ALTERNATOR ISSUE. I HAVE TWO YOUNG CHILDREN AND AM NOW SCARED TO DRIVE THEM IN OUR FAMILY VEHICLE OUT OF FEAR OF BEING STRANDED AGAIN.
Mfg Campaign: 11307365
Recall Date: Feb 5, 2020
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
2019 INFINITY QX80 LIMITED 4 X 4--FAULTY AUTOMATIC BREAKING SYSTEM!!! CAR WOULD EMIT A BEEP BEEP BEEEEEEP AND THEN THE AUTO BRAKING SYSTEM WOULD ENGAGE AND CAUSE THE CAR TO COME TO AN ABRUPT STOP. THIS OCCURRED WITHIN THE FIRST 1000 MILES OF DRIVING AND CONTINUED FOR THE DURATION OF OWNERSHIP. THE CAR STOPPED ON THE FREEWAY ACCESS ROAD (35 MPH), STATE HIGHWAY 6 (50 MPH) IN RUSH HOUR TRAFFIC...., SIENNA PARKWAY (45 MPH), 290 (65 MPH) AND TURNING INTO DRIVEWAY (5 MPH). IT WAS INCONSISTENT, AND THERE WERE NO OBSTRUCTIONS (MOVING OR SEDENTARY) TO CAUSE THE SENSORS TO INITIATE THE BRAKES. IT WAS VERY DANGEROUS. I AM WRITING THIS SAFETY COMPLAINT, AS I HAVE CONCERNS THAT NISSAN IS NOT REQUIRED TO REPORT ISSUES IF THEY DO A VOLUNTARY BUY BACK. WE INITIATED A LEMON LAW CLAIM WITH NISSAN NORTH AMERICA. THEY WERE PROFESSIONAL AND QUICK TO RESPOND. THEY BOUGHT THE CAR BACK EXACTLY ONE YEAR FROM THE DATE OF PURCHASE. THE VEHICLE HAD 14,000 MILES AND WAS IN IMPECCABLE CONDITION. I WORRY THAT SOMEONE ELSE MAY BUY THE VEHICLE AND/OR THE ISSUE MAY GO UN-REPORTED. I HAD A PROBLEM FINDING ANY SIMILAR COMPLAINTS, WITH EXCEPTION TO THE MASS RECALL OF THE ROGUE IN CANADA FOR WHAT APPEARS TO BE A SIMILAR ISSUE (SAME PARENT COMPANY). ADDITIONALLY, THE 2020 MODEL WAS RELEASED AND DID LOOK TO ADDRESS OTHER ISSUES WITH THE VEHICLE (SCREEN/TECHNOLOGY), BUT NOT SURE IF THEY SAFETY ISSUE REGARDING THE BRAKES ENGAGING ON THEIR OWN WAS ADDRESSED.
Corrective Action:
2019 INFINITY QX80 LIMITED 4 X 4--FAULTY AUTOMATIC BREAKING SYSTEM!!! CAR WOULD EMIT A BEEP BEEP BEEEEEEP AND THEN THE AUTO BRAKING SYSTEM WOULD ENGAGE AND CAUSE THE CAR TO COME TO AN ABRUPT STOP. THIS OCCURRED WITHIN THE FIRST 1000 MILES OF DRIVING AND CONTINUED FOR THE DURATION OF OWNERSHIP. THE CAR STOPPED ON THE FREEWAY ACCESS ROAD (35 MPH), STATE HIGHWAY 6 (50 MPH) IN RUSH HOUR TRAFFIC...., SIENNA PARKWAY (45 MPH), 290 (65 MPH) AND TURNING INTO DRIVEWAY (5 MPH). IT WAS INCONSISTENT, AND THERE WERE NO OBSTRUCTIONS (MOVING OR SEDENTARY) TO CAUSE THE SENSORS TO INITIATE THE BRAKES. IT WAS VERY DANGEROUS. I AM WRITING THIS SAFETY COMPLAINT, AS I HAVE CONCERNS THAT NISSAN IS NOT REQUIRED TO REPORT ISSUES IF THEY DO A VOLUNTARY BUY BACK. WE INITIATED A LEMON LAW CLAIM WITH NISSAN NORTH AMERICA. THEY WERE PROFESSIONAL AND QUICK TO RESPOND. THEY BOUGHT THE CAR BACK EXACTLY ONE YEAR FROM THE DATE OF PURCHASE. THE VEHICLE HAD 14,000 MILES AND WAS IN IMPECCABLE CONDITION. I WORRY THAT SOMEONE ELSE MAY BUY THE VEHICLE AND/OR THE ISSUE MAY GO UN-REPORTED. I HAD A PROBLEM FINDING ANY SIMILAR COMPLAINTS, WITH EXCEPTION TO THE MASS RECALL OF THE ROGUE IN CANADA FOR WHAT APPEARS TO BE A SIMILAR ISSUE (SAME PARENT COMPANY). ADDITIONALLY, THE 2020 MODEL WAS RELEASED AND DID LOOK TO ADDRESS OTHER ISSUES WITH THE VEHICLE (SCREEN/TECHNOLOGY), BUT NOT SURE IF THEY SAFETY ISSUE REGARDING THE BRAKES ENGAGING ON THEIR OWN WAS ADDRESSED.
Additional Notes:
2019 INFINITY QX80 LIMITED 4 X 4--FAULTY AUTOMATIC BREAKING SYSTEM!!! CAR WOULD EMIT A BEEP BEEP BEEEEEEP AND THEN THE AUTO BRAKING SYSTEM WOULD ENGAGE AND CAUSE THE CAR TO COME TO AN ABRUPT STOP. THIS OCCURRED WITHIN THE FIRST 1000 MILES OF DRIVING AND CONTINUED FOR THE DURATION OF OWNERSHIP. THE CAR STOPPED ON THE FREEWAY ACCESS ROAD (35 MPH), STATE HIGHWAY 6 (50 MPH) IN RUSH HOUR TRAFFIC...., SIENNA PARKWAY (45 MPH), 290 (65 MPH) AND TURNING INTO DRIVEWAY (5 MPH). IT WAS INCONSISTENT, AND THERE WERE NO OBSTRUCTIONS (MOVING OR SEDENTARY) TO CAUSE THE SENSORS TO INITIATE THE BRAKES. IT WAS VERY DANGEROUS. I AM WRITING THIS SAFETY COMPLAINT, AS I HAVE CONCERNS THAT NISSAN IS NOT REQUIRED TO REPORT ISSUES IF THEY DO A VOLUNTARY BUY BACK. WE INITIATED A LEMON LAW CLAIM WITH NISSAN NORTH AMERICA. THEY WERE PROFESSIONAL AND QUICK TO RESPOND. THEY BOUGHT THE CAR BACK EXACTLY ONE YEAR FROM THE DATE OF PURCHASE. THE VEHICLE HAD 14,000 MILES AND WAS IN IMPECCABLE CONDITION. I WORRY THAT SOMEONE ELSE MAY BUY THE VEHICLE AND/OR THE ISSUE MAY GO UN-REPORTED. I HAD A PROBLEM FINDING ANY SIMILAR COMPLAINTS, WITH EXCEPTION TO THE MASS RECALL OF THE ROGUE IN CANADA FOR WHAT APPEARS TO BE A SIMILAR ISSUE (SAME PARENT COMPANY). ADDITIONALLY, THE 2020 MODEL WAS RELEASED AND DID LOOK TO ADDRESS OTHER ISSUES WITH THE VEHICLE (SCREEN/TECHNOLOGY), BUT NOT SURE IF THEY SAFETY ISSUE REGARDING THE BRAKES ENGAGING ON THEIR OWN WAS ADDRESSED.
Mfg Campaign: 11299027
Recall Date: Jan 13, 2020
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WENT TO START CAR AFTER IT WAS SITTING OVER NIGHT (AND TEMPERATURE HAD DROPPED) AND IT WOULD NOT START, REQUIRING A JUMP. NOTHING WAS LEFT ON OVERNIGHT. CAR REQUIRED JUMP START TWO MORE TIMES UNTIL I WAS ABLE TO TAKE TO DEALER. I WAS TOLD IT WAS A DEFECTIVE BATTERY AND BATTERY WAS EXCHANGED. THREE WEEKS LATER, AFTER STOPPING FOR GAS AT 5AM ON WAY TO WORK, CAR WOULD NOT START AGAIN. AGAIN NOTHING HAS BEEN LEFT ON. CAR IS CURRENTLY DEAD IN MY DRIVEWAY. IT IS A 2019! ALSO, THE DOOR COVERING MY GAS CAP NO LONGER OPENS, REQUIRING IT TO BE PRIED OPEN.
Corrective Action:
WENT TO START CAR AFTER IT WAS SITTING OVER NIGHT (AND TEMPERATURE HAD DROPPED) AND IT WOULD NOT START, REQUIRING A JUMP. NOTHING WAS LEFT ON OVERNIGHT. CAR REQUIRED JUMP START TWO MORE TIMES UNTIL I WAS ABLE TO TAKE TO DEALER. I WAS TOLD IT WAS A DEFECTIVE BATTERY AND BATTERY WAS EXCHANGED. THREE WEEKS LATER, AFTER STOPPING FOR GAS AT 5AM ON WAY TO WORK, CAR WOULD NOT START AGAIN. AGAIN NOTHING HAS BEEN LEFT ON. CAR IS CURRENTLY DEAD IN MY DRIVEWAY. IT IS A 2019! ALSO, THE DOOR COVERING MY GAS CAP NO LONGER OPENS, REQUIRING IT TO BE PRIED OPEN.
Additional Notes:
WENT TO START CAR AFTER IT WAS SITTING OVER NIGHT (AND TEMPERATURE HAD DROPPED) AND IT WOULD NOT START, REQUIRING A JUMP. NOTHING WAS LEFT ON OVERNIGHT. CAR REQUIRED JUMP START TWO MORE TIMES UNTIL I WAS ABLE TO TAKE TO DEALER. I WAS TOLD IT WAS A DEFECTIVE BATTERY AND BATTERY WAS EXCHANGED. THREE WEEKS LATER, AFTER STOPPING FOR GAS AT 5AM ON WAY TO WORK, CAR WOULD NOT START AGAIN. AGAIN NOTHING HAS BEEN LEFT ON. CAR IS CURRENTLY DEAD IN MY DRIVEWAY. IT IS A 2019! ALSO, THE DOOR COVERING MY GAS CAP NO LONGER OPENS, REQUIRING IT TO BE PRIED OPEN.
Mfg Campaign: 11291109
Recall Date: Dec 24, 2019
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