Complaints & Recalls
Official Safety Recalls - Important!
13 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2019 Jeep Grand Cherokee and Dodge Durango vehicles. A malfunction in the antilock-brake system (ABS) module may incorrectly illuminate the brake lights and disable the ABS and electronic stability control (ESC). In addition, the vehicle operator may be able to start and shift out of Park without the brake pedal being applied.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 94B
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 66A
Recall Date: Jun 8, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z46
Recall Date: Jun 9, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2019 Jeep Grand Cherokee and Dodge Durango vehicles. A malfunction in the antilock-brake system (ABS) module may illuminate the brake lights, and allow the vehicle to start and shift out of Park without the brake pedal being applied.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z48
Recall Date: Jun 9, 2022
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2019 Jeep Grand Cherokee vehicles equipped with the 3.0L EcoDiesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W79
Recall Date: Nov 12, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Grand Cherokee Street and Racing Technology (SRT) and Trackhawk vehicles. The driver's floor mat may have insufficient clearance between the mat and the accelerator pedal, possibly preventing the pedal from returning to the idle position.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: UB3
Recall Date: Oct 29, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain Mopar Floor Mats, part numbers 6ML07TRMAA and 6GA92TRMAA, sold as accessory equipment for 2018 Jeep Grand Cherokee Street and Racing Technology ("SRT") and Trackhawk vehicles. These floor mats may have insufficient clearance between the mat and the accelerator pedal, possibly inhibiting the pedal from returning to an idle position.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: UB5
Recall Date: Oct 29, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U87
Recall Date: Aug 9, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Dodge Charger, Durango and Challenger, Jeep Grand Cherokee and Wrangler, Chrysler 300, and RAM 1500 vehicles. An incorrect transmission park lock rod may have been installed in the transmission.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U43
Recall Date: May 1, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Grand Cherokee Trackhawk vehicles equipped with a 6.2L Supercharged Engine. The fuel line may separate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U02
Recall Date: Jan 11, 2018
Consumer Complaints
1.1K ComplaintsChrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
STARTED MAKING A CRACKING LOSE METAL NOISE WHEN HITTING A SMALL BUMP OR TURNING THE WHEEL ALL THE WAY TO EITHER SIDE...WHILE DRIVING ON THE FREEWAY 405 SOUTH COMING FROM THE 10 DOWNTOWN..I WAS GOING ABOUT 40 MPH AS RUSH HOUR STARTED..ON A SMALL RAMP TURNING THE STEERING WHEEL STARTED SHAKING AND WITHIN A SEC THE FRONT DRIVER WHEEL ROLLED OUT , TRUCK LANDED HARD ON THE HIGHWAY WHILE STILL MOVING BREAKS GOT STUCK, SHIFT IT TO NATURAL, PUSH BOTTOM TO KILL THE ENGINE. AND EMERGENCY BREAK WAS APPLIED TO STOP THE TRUCK.. FENDER AND BALL JOINTS AND OTORS WERE DAMAGE AS WELL AS THE SHOCKS I BELIEVE...
Corrective Action:
STARTED MAKING A CRACKING LOSE METAL NOISE WHEN HITTING A SMALL BUMP OR TURNING THE WHEEL ALL THE WAY TO EITHER SIDE...WHILE DRIVING ON THE FREEWAY 405 SOUTH COMING FROM THE 10 DOWNTOWN..I WAS GOING ABOUT 40 MPH AS RUSH HOUR STARTED..ON A SMALL RAMP TURNING THE STEERING WHEEL STARTED SHAKING AND WITHIN A SEC THE FRONT DRIVER WHEEL ROLLED OUT , TRUCK LANDED HARD ON THE HIGHWAY WHILE STILL MOVING BREAKS GOT STUCK, SHIFT IT TO NATURAL, PUSH BOTTOM TO KILL THE ENGINE. AND EMERGENCY BREAK WAS APPLIED TO STOP THE TRUCK.. FENDER AND BALL JOINTS AND OTORS WERE DAMAGE AS WELL AS THE SHOCKS I BELIEVE...
Additional Notes:
STARTED MAKING A CRACKING LOSE METAL NOISE WHEN HITTING A SMALL BUMP OR TURNING THE WHEEL ALL THE WAY TO EITHER SIDE...WHILE DRIVING ON THE FREEWAY 405 SOUTH COMING FROM THE 10 DOWNTOWN..I WAS GOING ABOUT 40 MPH AS RUSH HOUR STARTED..ON A SMALL RAMP TURNING THE STEERING WHEEL STARTED SHAKING AND WITHIN A SEC THE FRONT DRIVER WHEEL ROLLED OUT , TRUCK LANDED HARD ON THE HIGHWAY WHILE STILL MOVING BREAKS GOT STUCK, SHIFT IT TO NATURAL, PUSH BOTTOM TO KILL THE ENGINE. AND EMERGENCY BREAK WAS APPLIED TO STOP THE TRUCK.. FENDER AND BALL JOINTS AND OTORS WERE DAMAGE AS WELL AS THE SHOCKS I BELIEVE...
Mfg Campaign: 11397477
Recall Date: Feb 23, 2021
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2018 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE DRIVING AT 55 MPH, THE VEHICLE STALLED. THE VEHICLE RESTARTED AND WAS TAKEN TO FIELDS CHRYSLER JEEP DODGE RAM GLENVIEW (2800 PATRIOT BLVD, GLENVIEW, IL 60026) WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE EGR COOLER HAD BEEN REPLACED TWICE. THE CONTACT THEN RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V699000 (ENGINE AND ENGINE COOLING) A YEAR AFTER EXPERIENCING THE ENGINE FAILURE. THE DEALER WAS CONTACTED AND INFORMED THE CONTACT THAT THE PART WAS NOT YET AVAILABLE FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT HE WAS WORRIED THAT THE FAILURE WOULD RECUR. THE FAILURE MILEAGE WAS 10,000. PARTS DISTRIBUTION DISCONNECT.
Corrective Action:
TL* THE CONTACT OWNS A 2018 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE DRIVING AT 55 MPH, THE VEHICLE STALLED. THE VEHICLE RESTARTED AND WAS TAKEN TO FIELDS CHRYSLER JEEP DODGE RAM GLENVIEW (2800 PATRIOT BLVD, GLENVIEW, IL 60026) WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE EGR COOLER HAD BEEN REPLACED TWICE. THE CONTACT THEN RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V699000 (ENGINE AND ENGINE COOLING) A YEAR AFTER EXPERIENCING THE ENGINE FAILURE. THE DEALER WAS CONTACTED AND INFORMED THE CONTACT THAT THE PART WAS NOT YET AVAILABLE FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT HE WAS WORRIED THAT THE FAILURE WOULD RECUR. THE FAILURE MILEAGE WAS 10,000. PARTS DISTRIBUTION DISCONNECT.
Additional Notes:
TL* THE CONTACT OWNS A 2018 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE DRIVING AT 55 MPH, THE VEHICLE STALLED. THE VEHICLE RESTARTED AND WAS TAKEN TO FIELDS CHRYSLER JEEP DODGE RAM GLENVIEW (2800 PATRIOT BLVD, GLENVIEW, IL 60026) WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE EGR COOLER HAD BEEN REPLACED TWICE. THE CONTACT THEN RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V699000 (ENGINE AND ENGINE COOLING) A YEAR AFTER EXPERIENCING THE ENGINE FAILURE. THE DEALER WAS CONTACTED AND INFORMED THE CONTACT THAT THE PART WAS NOT YET AVAILABLE FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT HE WAS WORRIED THAT THE FAILURE WOULD RECUR. THE FAILURE MILEAGE WAS 10,000. PARTS DISTRIBUTION DISCONNECT.
Mfg Campaign: 11397523
Recall Date: Feb 23, 2021
Chrysler (fca Us, Llc)
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
TL* THE CONTACT OWNS A 2018 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE DRIVING AT 55 MPH, THE VEHICLE STALLED. THE VEHICLE RESTARTED AND WAS TAKEN TO FIELDS CHRYSLER JEEP DODGE RAM GLENVIEW (2800 PATRIOT BLVD, GLENVIEW, IL 60026) WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE EGR COOLER HAD BEEN REPLACED TWICE. THE CONTACT THEN RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V699000 (ENGINE AND ENGINE COOLING) A YEAR AFTER EXPERIENCING THE ENGINE FAILURE. THE DEALER WAS CONTACTED AND INFORMED THE CONTACT THAT THE PART WAS NOT YET AVAILABLE FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT HE WAS WORRIED THAT THE FAILURE WOULD RECUR. THE FAILURE MILEAGE WAS 10,000. PARTS DISTRIBUTION DISCONNECT.
Corrective Action:
TL* THE CONTACT OWNS A 2018 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE DRIVING AT 55 MPH, THE VEHICLE STALLED. THE VEHICLE RESTARTED AND WAS TAKEN TO FIELDS CHRYSLER JEEP DODGE RAM GLENVIEW (2800 PATRIOT BLVD, GLENVIEW, IL 60026) WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE EGR COOLER HAD BEEN REPLACED TWICE. THE CONTACT THEN RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V699000 (ENGINE AND ENGINE COOLING) A YEAR AFTER EXPERIENCING THE ENGINE FAILURE. THE DEALER WAS CONTACTED AND INFORMED THE CONTACT THAT THE PART WAS NOT YET AVAILABLE FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT HE WAS WORRIED THAT THE FAILURE WOULD RECUR. THE FAILURE MILEAGE WAS 10,000. PARTS DISTRIBUTION DISCONNECT.
Additional Notes:
TL* THE CONTACT OWNS A 2018 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE DRIVING AT 55 MPH, THE VEHICLE STALLED. THE VEHICLE RESTARTED AND WAS TAKEN TO FIELDS CHRYSLER JEEP DODGE RAM GLENVIEW (2800 PATRIOT BLVD, GLENVIEW, IL 60026) WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE EGR COOLER HAD BEEN REPLACED TWICE. THE CONTACT THEN RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V699000 (ENGINE AND ENGINE COOLING) A YEAR AFTER EXPERIENCING THE ENGINE FAILURE. THE DEALER WAS CONTACTED AND INFORMED THE CONTACT THAT THE PART WAS NOT YET AVAILABLE FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT HE WAS WORRIED THAT THE FAILURE WOULD RECUR. THE FAILURE MILEAGE WAS 10,000. PARTS DISTRIBUTION DISCONNECT.
Mfg Campaign: 11397523
Recall Date: Feb 23, 2021
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
61,000 BROKEN WATER PUMP AND BLOWN HEAD GASKET
Corrective Action:
61,000 BROKEN WATER PUMP AND BLOWN HEAD GASKET
Additional Notes:
61,000 BROKEN WATER PUMP AND BLOWN HEAD GASKET
Mfg Campaign: 11395624
Recall Date: Feb 10, 2021
Chrysler (fca Us, Llc)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
ABOUT 47 DEGREES FAHRENHEIT OUTSIDE DROVE FOR ABOUT 30 MINUTES WITH INTERIOR TEMP SET TO 72 DEGREES DOWN A HIGHWAY. WINDOWS STARTED FOGGING UP SO TURNED ON THE DEFROST. HEARD A CRACK AND WINDOW CRACKED DOWN MIDDLE OF WINDSHIELD ABOUT 10' SPREAD TO ABOVE THE MIRROR AND TURNED TOWARD DRIVER SIDE WINDOW. LATER SKIPPED ABOUT 2 INCHES AND STARTED AGAIN. BY 2 HOURS LATER CRACK SPREAD TO TOP OF WINDSHIELD AND ALMOST TO END OF DRIVER'S SIDE.
Corrective Action:
ABOUT 47 DEGREES FAHRENHEIT OUTSIDE DROVE FOR ABOUT 30 MINUTES WITH INTERIOR TEMP SET TO 72 DEGREES DOWN A HIGHWAY. WINDOWS STARTED FOGGING UP SO TURNED ON THE DEFROST. HEARD A CRACK AND WINDOW CRACKED DOWN MIDDLE OF WINDSHIELD ABOUT 10' SPREAD TO ABOVE THE MIRROR AND TURNED TOWARD DRIVER SIDE WINDOW. LATER SKIPPED ABOUT 2 INCHES AND STARTED AGAIN. BY 2 HOURS LATER CRACK SPREAD TO TOP OF WINDSHIELD AND ALMOST TO END OF DRIVER'S SIDE.
Additional Notes:
ABOUT 47 DEGREES FAHRENHEIT OUTSIDE DROVE FOR ABOUT 30 MINUTES WITH INTERIOR TEMP SET TO 72 DEGREES DOWN A HIGHWAY. WINDOWS STARTED FOGGING UP SO TURNED ON THE DEFROST. HEARD A CRACK AND WINDOW CRACKED DOWN MIDDLE OF WINDSHIELD ABOUT 10' SPREAD TO ABOVE THE MIRROR AND TURNED TOWARD DRIVER SIDE WINDOW. LATER SKIPPED ABOUT 2 INCHES AND STARTED AGAIN. BY 2 HOURS LATER CRACK SPREAD TO TOP OF WINDSHIELD AND ALMOST TO END OF DRIVER'S SIDE.
Mfg Campaign: 11395087
Recall Date: Feb 7, 2021
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
PUT MY TRUCK IN PARK OPEN MY DOOR WALK IN FRONT OF MY TRUCK TO OPEN MY GATE. TURN AROUND ONLY TO SEE MY TRUCK LEAPING TOWARDS ME. LUCKILY FOR ME THE TRUCK RAN INTO THE GATE BEFORE I SLIDE THE GATE.. THERE IS CLEARLY A BIG PROBLEM AND CHRYSLER DON'T WANT TO ASSUME RESPONSIBILITY.
Corrective Action:
PUT MY TRUCK IN PARK OPEN MY DOOR WALK IN FRONT OF MY TRUCK TO OPEN MY GATE. TURN AROUND ONLY TO SEE MY TRUCK LEAPING TOWARDS ME. LUCKILY FOR ME THE TRUCK RAN INTO THE GATE BEFORE I SLIDE THE GATE.. THERE IS CLEARLY A BIG PROBLEM AND CHRYSLER DON'T WANT TO ASSUME RESPONSIBILITY.
Additional Notes:
PUT MY TRUCK IN PARK OPEN MY DOOR WALK IN FRONT OF MY TRUCK TO OPEN MY GATE. TURN AROUND ONLY TO SEE MY TRUCK LEAPING TOWARDS ME. LUCKILY FOR ME THE TRUCK RAN INTO THE GATE BEFORE I SLIDE THE GATE.. THERE IS CLEARLY A BIG PROBLEM AND CHRYSLER DON'T WANT TO ASSUME RESPONSIBILITY.
Mfg Campaign: 11394453
Recall Date: Feb 3, 2021
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
WHILE USING THE ACC FUNCTION AND SETTING FORWARD DISTANCE AT ANY LENGTH THE PROBLEM IS THAT WHEN THE CAR IN FRONT OF YOU SLOWS, STOPS,,OR TURNS MY VEHICLE WILL BRAKE ON ITS OWN. HOWEVER, WHILE BRAKING DURING THE MENTIONED OPERATION THE BIG PROBLEM IS THAT THE BRAKE LIGHTS DO NOT ILLUMINATE. I HAVE HAD SEVERAL CLOSE CALLS WITH SOMEONE NEARLY RUNNING INTO THE BACK OF MY VEHICLE DURING THE USE OF THE ADAPTIVE CRUISE CONTROL (ACC). THIS CAN BE EXTREMELY DANGEROUS IF YOU ARE NOW FULLY AWARE OF THIS PROBLEM. THIS SHOULD HAVE BEEN ADDRESSED DURING THE ACC HAZARDOUS EXAMINATION PHASE. A VERY SIMPLE FIX WOULD BE TO INSTALL AN I/P SWITCH IN THE BRAKE LINE AT THE MASTER CYLINDER SO THAT THE PRESSURE FROM THE ACC APPLYING THE BRAKES SENDS THE PNEUMATIC SIGNAL TO AN ELECTRICAL SIGNAL THAT LIGHTS UP THE BRAKE LIGHTS. THIS PROBLEM SHOULD ABSOLUTELY HAVE BEEN CAUGHT AND ADDRESSED DURING THE DESIGN PHASE. I FOUND OUT WHEN I ASKED A SERVICE MANAGER ABOUT IT AND HE SAID THE LIGHTS DO NOT COME ON. HE ALSO SAID THEY KNOW ABOUT IT.
Corrective Action:
WHILE USING THE ACC FUNCTION AND SETTING FORWARD DISTANCE AT ANY LENGTH THE PROBLEM IS THAT WHEN THE CAR IN FRONT OF YOU SLOWS, STOPS,,OR TURNS MY VEHICLE WILL BRAKE ON ITS OWN. HOWEVER, WHILE BRAKING DURING THE MENTIONED OPERATION THE BIG PROBLEM IS THAT THE BRAKE LIGHTS DO NOT ILLUMINATE. I HAVE HAD SEVERAL CLOSE CALLS WITH SOMEONE NEARLY RUNNING INTO THE BACK OF MY VEHICLE DURING THE USE OF THE ADAPTIVE CRUISE CONTROL (ACC). THIS CAN BE EXTREMELY DANGEROUS IF YOU ARE NOW FULLY AWARE OF THIS PROBLEM. THIS SHOULD HAVE BEEN ADDRESSED DURING THE ACC HAZARDOUS EXAMINATION PHASE. A VERY SIMPLE FIX WOULD BE TO INSTALL AN I/P SWITCH IN THE BRAKE LINE AT THE MASTER CYLINDER SO THAT THE PRESSURE FROM THE ACC APPLYING THE BRAKES SENDS THE PNEUMATIC SIGNAL TO AN ELECTRICAL SIGNAL THAT LIGHTS UP THE BRAKE LIGHTS. THIS PROBLEM SHOULD ABSOLUTELY HAVE BEEN CAUGHT AND ADDRESSED DURING THE DESIGN PHASE. I FOUND OUT WHEN I ASKED A SERVICE MANAGER ABOUT IT AND HE SAID THE LIGHTS DO NOT COME ON. HE ALSO SAID THEY KNOW ABOUT IT.
Additional Notes:
WHILE USING THE ACC FUNCTION AND SETTING FORWARD DISTANCE AT ANY LENGTH THE PROBLEM IS THAT WHEN THE CAR IN FRONT OF YOU SLOWS, STOPS,,OR TURNS MY VEHICLE WILL BRAKE ON ITS OWN. HOWEVER, WHILE BRAKING DURING THE MENTIONED OPERATION THE BIG PROBLEM IS THAT THE BRAKE LIGHTS DO NOT ILLUMINATE. I HAVE HAD SEVERAL CLOSE CALLS WITH SOMEONE NEARLY RUNNING INTO THE BACK OF MY VEHICLE DURING THE USE OF THE ADAPTIVE CRUISE CONTROL (ACC). THIS CAN BE EXTREMELY DANGEROUS IF YOU ARE NOW FULLY AWARE OF THIS PROBLEM. THIS SHOULD HAVE BEEN ADDRESSED DURING THE ACC HAZARDOUS EXAMINATION PHASE. A VERY SIMPLE FIX WOULD BE TO INSTALL AN I/P SWITCH IN THE BRAKE LINE AT THE MASTER CYLINDER SO THAT THE PRESSURE FROM THE ACC APPLYING THE BRAKES SENDS THE PNEUMATIC SIGNAL TO AN ELECTRICAL SIGNAL THAT LIGHTS UP THE BRAKE LIGHTS. THIS PROBLEM SHOULD ABSOLUTELY HAVE BEEN CAUGHT AND ADDRESSED DURING THE DESIGN PHASE. I FOUND OUT WHEN I ASKED A SERVICE MANAGER ABOUT IT AND HE SAID THE LIGHTS DO NOT COME ON. HE ALSO SAID THEY KNOW ABOUT IT.
Mfg Campaign: 11391177
Recall Date: Feb 2, 2021
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
WHILE USING THE ACC FUNCTION AND SETTING FORWARD DISTANCE AT ANY LENGTH THE PROBLEM IS THAT WHEN THE CAR IN FRONT OF YOU SLOWS, STOPS,,OR TURNS MY VEHICLE WILL BRAKE ON ITS OWN. HOWEVER, WHILE BRAKING DURING THE MENTIONED OPERATION THE BIG PROBLEM IS THAT THE BRAKE LIGHTS DO NOT ILLUMINATE. I HAVE HAD SEVERAL CLOSE CALLS WITH SOMEONE NEARLY RUNNING INTO THE BACK OF MY VEHICLE DURING THE USE OF THE ADAPTIVE CRUISE CONTROL (ACC). THIS CAN BE EXTREMELY DANGEROUS IF YOU ARE NOW FULLY AWARE OF THIS PROBLEM. THIS SHOULD HAVE BEEN ADDRESSED DURING THE ACC HAZARDOUS EXAMINATION PHASE. A VERY SIMPLE FIX WOULD BE TO INSTALL AN I/P SWITCH IN THE BRAKE LINE AT THE MASTER CYLINDER SO THAT THE PRESSURE FROM THE ACC APPLYING THE BRAKES SENDS THE PNEUMATIC SIGNAL TO AN ELECTRICAL SIGNAL THAT LIGHTS UP THE BRAKE LIGHTS. THIS PROBLEM SHOULD ABSOLUTELY HAVE BEEN CAUGHT AND ADDRESSED DURING THE DESIGN PHASE. I FOUND OUT WHEN I ASKED A SERVICE MANAGER ABOUT IT AND HE SAID THE LIGHTS DO NOT COME ON. HE ALSO SAID THEY KNOW ABOUT IT.
Corrective Action:
WHILE USING THE ACC FUNCTION AND SETTING FORWARD DISTANCE AT ANY LENGTH THE PROBLEM IS THAT WHEN THE CAR IN FRONT OF YOU SLOWS, STOPS,,OR TURNS MY VEHICLE WILL BRAKE ON ITS OWN. HOWEVER, WHILE BRAKING DURING THE MENTIONED OPERATION THE BIG PROBLEM IS THAT THE BRAKE LIGHTS DO NOT ILLUMINATE. I HAVE HAD SEVERAL CLOSE CALLS WITH SOMEONE NEARLY RUNNING INTO THE BACK OF MY VEHICLE DURING THE USE OF THE ADAPTIVE CRUISE CONTROL (ACC). THIS CAN BE EXTREMELY DANGEROUS IF YOU ARE NOW FULLY AWARE OF THIS PROBLEM. THIS SHOULD HAVE BEEN ADDRESSED DURING THE ACC HAZARDOUS EXAMINATION PHASE. A VERY SIMPLE FIX WOULD BE TO INSTALL AN I/P SWITCH IN THE BRAKE LINE AT THE MASTER CYLINDER SO THAT THE PRESSURE FROM THE ACC APPLYING THE BRAKES SENDS THE PNEUMATIC SIGNAL TO AN ELECTRICAL SIGNAL THAT LIGHTS UP THE BRAKE LIGHTS. THIS PROBLEM SHOULD ABSOLUTELY HAVE BEEN CAUGHT AND ADDRESSED DURING THE DESIGN PHASE. I FOUND OUT WHEN I ASKED A SERVICE MANAGER ABOUT IT AND HE SAID THE LIGHTS DO NOT COME ON. HE ALSO SAID THEY KNOW ABOUT IT.
Additional Notes:
WHILE USING THE ACC FUNCTION AND SETTING FORWARD DISTANCE AT ANY LENGTH THE PROBLEM IS THAT WHEN THE CAR IN FRONT OF YOU SLOWS, STOPS,,OR TURNS MY VEHICLE WILL BRAKE ON ITS OWN. HOWEVER, WHILE BRAKING DURING THE MENTIONED OPERATION THE BIG PROBLEM IS THAT THE BRAKE LIGHTS DO NOT ILLUMINATE. I HAVE HAD SEVERAL CLOSE CALLS WITH SOMEONE NEARLY RUNNING INTO THE BACK OF MY VEHICLE DURING THE USE OF THE ADAPTIVE CRUISE CONTROL (ACC). THIS CAN BE EXTREMELY DANGEROUS IF YOU ARE NOW FULLY AWARE OF THIS PROBLEM. THIS SHOULD HAVE BEEN ADDRESSED DURING THE ACC HAZARDOUS EXAMINATION PHASE. A VERY SIMPLE FIX WOULD BE TO INSTALL AN I/P SWITCH IN THE BRAKE LINE AT THE MASTER CYLINDER SO THAT THE PRESSURE FROM THE ACC APPLYING THE BRAKES SENDS THE PNEUMATIC SIGNAL TO AN ELECTRICAL SIGNAL THAT LIGHTS UP THE BRAKE LIGHTS. THIS PROBLEM SHOULD ABSOLUTELY HAVE BEEN CAUGHT AND ADDRESSED DURING THE DESIGN PHASE. I FOUND OUT WHEN I ASKED A SERVICE MANAGER ABOUT IT AND HE SAID THE LIGHTS DO NOT COME ON. HE ALSO SAID THEY KNOW ABOUT IT.
Mfg Campaign: 11391177
Recall Date: Feb 2, 2021
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
THE SHIFTER WOULD NOT MOVE AT ALL. IT THEN STATED TO "SERVICE THE SHIFTER" WITHIN MINUTES THE CHECK ENGINE LIGHT CAME ON. I JUST BOUGHT THE CAR FROM CARMAX AND WITHIN 12 HOURS THAT CAME ON AFTER THEY DID A FULL BUMPER TO BUMPER INSPECTION.
Corrective Action:
THE SHIFTER WOULD NOT MOVE AT ALL. IT THEN STATED TO "SERVICE THE SHIFTER" WITHIN MINUTES THE CHECK ENGINE LIGHT CAME ON. I JUST BOUGHT THE CAR FROM CARMAX AND WITHIN 12 HOURS THAT CAME ON AFTER THEY DID A FULL BUMPER TO BUMPER INSPECTION.
Additional Notes:
THE SHIFTER WOULD NOT MOVE AT ALL. IT THEN STATED TO "SERVICE THE SHIFTER" WITHIN MINUTES THE CHECK ENGINE LIGHT CAME ON. I JUST BOUGHT THE CAR FROM CARMAX AND WITHIN 12 HOURS THAT CAME ON AFTER THEY DID A FULL BUMPER TO BUMPER INSPECTION.
Mfg Campaign: 11394267
Recall Date: Feb 2, 2021
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE SHIFTER WOULD NOT MOVE AT ALL. IT THEN STATED TO "SERVICE THE SHIFTER" WITHIN MINUTES THE CHECK ENGINE LIGHT CAME ON. I JUST BOUGHT THE CAR FROM CARMAX AND WITHIN 12 HOURS THAT CAME ON AFTER THEY DID A FULL BUMPER TO BUMPER INSPECTION.
Corrective Action:
THE SHIFTER WOULD NOT MOVE AT ALL. IT THEN STATED TO "SERVICE THE SHIFTER" WITHIN MINUTES THE CHECK ENGINE LIGHT CAME ON. I JUST BOUGHT THE CAR FROM CARMAX AND WITHIN 12 HOURS THAT CAME ON AFTER THEY DID A FULL BUMPER TO BUMPER INSPECTION.
Additional Notes:
THE SHIFTER WOULD NOT MOVE AT ALL. IT THEN STATED TO "SERVICE THE SHIFTER" WITHIN MINUTES THE CHECK ENGINE LIGHT CAME ON. I JUST BOUGHT THE CAR FROM CARMAX AND WITHIN 12 HOURS THAT CAME ON AFTER THEY DID A FULL BUMPER TO BUMPER INSPECTION.
Mfg Campaign: 11394267
Recall Date: Feb 2, 2021
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE BLOWER MOTOR HAS BEEN REPLACED TWICE WITHIN A 4 MONTH PERIOD. 1ST TIME, HOT AIR WAS BLOWING WHEN A/C ON. 2ND TIME, THERE WAS A LOUD NOISE WHEN A/C ON. ALSO, THE START/ STOP FEATURE NOT WORKING AS OF 1 MONTH AGO. TOOK IT TO DEALERSHIP LAST WEEK TO GET IT FIXED AND THEY SAID IT WAS FIXED, BUT STILL NOT WORKING. 1/25/2021
Corrective Action:
THE BLOWER MOTOR HAS BEEN REPLACED TWICE WITHIN A 4 MONTH PERIOD. 1ST TIME, HOT AIR WAS BLOWING WHEN A/C ON. 2ND TIME, THERE WAS A LOUD NOISE WHEN A/C ON. ALSO, THE START/ STOP FEATURE NOT WORKING AS OF 1 MONTH AGO. TOOK IT TO DEALERSHIP LAST WEEK TO GET IT FIXED AND THEY SAID IT WAS FIXED, BUT STILL NOT WORKING. 1/25/2021
Additional Notes:
THE BLOWER MOTOR HAS BEEN REPLACED TWICE WITHIN A 4 MONTH PERIOD. 1ST TIME, HOT AIR WAS BLOWING WHEN A/C ON. 2ND TIME, THERE WAS A LOUD NOISE WHEN A/C ON. ALSO, THE START/ STOP FEATURE NOT WORKING AS OF 1 MONTH AGO. TOOK IT TO DEALERSHIP LAST WEEK TO GET IT FIXED AND THEY SAID IT WAS FIXED, BUT STILL NOT WORKING. 1/25/2021
Mfg Campaign: 11389865
Recall Date: Jan 25, 2021
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE BLOWER MOTOR HAS BEEN REPLACED TWICE WITHIN A 4 MONTH PERIOD. 1ST TIME, HOT AIR WAS BLOWING WHEN A/C ON. 2ND TIME, THERE WAS A LOUD NOISE WHEN A/C ON. ALSO, THE START/ STOP FEATURE NOT WORKING AS OF 1 MONTH AGO. TOOK IT TO DEALERSHIP LAST WEEK TO GET IT FIXED AND THEY SAID IT WAS FIXED, BUT STILL NOT WORKING. 1/25/2021
Corrective Action:
THE BLOWER MOTOR HAS BEEN REPLACED TWICE WITHIN A 4 MONTH PERIOD. 1ST TIME, HOT AIR WAS BLOWING WHEN A/C ON. 2ND TIME, THERE WAS A LOUD NOISE WHEN A/C ON. ALSO, THE START/ STOP FEATURE NOT WORKING AS OF 1 MONTH AGO. TOOK IT TO DEALERSHIP LAST WEEK TO GET IT FIXED AND THEY SAID IT WAS FIXED, BUT STILL NOT WORKING. 1/25/2021
Additional Notes:
THE BLOWER MOTOR HAS BEEN REPLACED TWICE WITHIN A 4 MONTH PERIOD. 1ST TIME, HOT AIR WAS BLOWING WHEN A/C ON. 2ND TIME, THERE WAS A LOUD NOISE WHEN A/C ON. ALSO, THE START/ STOP FEATURE NOT WORKING AS OF 1 MONTH AGO. TOOK IT TO DEALERSHIP LAST WEEK TO GET IT FIXED AND THEY SAID IT WAS FIXED, BUT STILL NOT WORKING. 1/25/2021
Mfg Campaign: 11389865
Recall Date: Jan 25, 2021
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
TL* THE CONTACT OWNS A 2018 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE DRIVING 3 MPH, SHE HEARD AN ABNORMAL NOISE COMING FROM THE REAR OF THE VEHICLE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED SHE SAW WATER ENTERING FROM THE FRONT PASSENGER SIDE SEAT BELT. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER BERTERA DODGE CHRYSLER JEEP RAM OF WESTFIELD (167 SPRINGFIELD RD, WESTFIELD, MA 01085, (413)485-7773) HOWEVER, THE REPAIR WAS STILL PENDING. THE VEHICLE HAD NOT BEEN DIAGNOSED NOR REPAIRED. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 124,000.
Corrective Action:
TL* THE CONTACT OWNS A 2018 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE DRIVING 3 MPH, SHE HEARD AN ABNORMAL NOISE COMING FROM THE REAR OF THE VEHICLE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED SHE SAW WATER ENTERING FROM THE FRONT PASSENGER SIDE SEAT BELT. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER BERTERA DODGE CHRYSLER JEEP RAM OF WESTFIELD (167 SPRINGFIELD RD, WESTFIELD, MA 01085, (413)485-7773) HOWEVER, THE REPAIR WAS STILL PENDING. THE VEHICLE HAD NOT BEEN DIAGNOSED NOR REPAIRED. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 124,000.
Additional Notes:
TL* THE CONTACT OWNS A 2018 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE DRIVING 3 MPH, SHE HEARD AN ABNORMAL NOISE COMING FROM THE REAR OF THE VEHICLE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED SHE SAW WATER ENTERING FROM THE FRONT PASSENGER SIDE SEAT BELT. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER BERTERA DODGE CHRYSLER JEEP RAM OF WESTFIELD (167 SPRINGFIELD RD, WESTFIELD, MA 01085, (413)485-7773) HOWEVER, THE REPAIR WAS STILL PENDING. THE VEHICLE HAD NOT BEEN DIAGNOSED NOR REPAIRED. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 124,000.
Mfg Campaign: 11389422
Recall Date: Jan 22, 2021
Chrysler (fca Us, Llc)
Defect Description:
SEAT BELTS
Potential Consequences:
TL* THE CONTACT OWNS A 2018 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE DRIVING 3 MPH, SHE HEARD AN ABNORMAL NOISE COMING FROM THE REAR OF THE VEHICLE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED SHE SAW WATER ENTERING FROM THE FRONT PASSENGER SIDE SEAT BELT. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER BERTERA DODGE CHRYSLER JEEP RAM OF WESTFIELD (167 SPRINGFIELD RD, WESTFIELD, MA 01085, (413)485-7773) HOWEVER, THE REPAIR WAS STILL PENDING. THE VEHICLE HAD NOT BEEN DIAGNOSED NOR REPAIRED. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 124,000.
Corrective Action:
TL* THE CONTACT OWNS A 2018 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE DRIVING 3 MPH, SHE HEARD AN ABNORMAL NOISE COMING FROM THE REAR OF THE VEHICLE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED SHE SAW WATER ENTERING FROM THE FRONT PASSENGER SIDE SEAT BELT. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER BERTERA DODGE CHRYSLER JEEP RAM OF WESTFIELD (167 SPRINGFIELD RD, WESTFIELD, MA 01085, (413)485-7773) HOWEVER, THE REPAIR WAS STILL PENDING. THE VEHICLE HAD NOT BEEN DIAGNOSED NOR REPAIRED. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 124,000.
Additional Notes:
TL* THE CONTACT OWNS A 2018 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE DRIVING 3 MPH, SHE HEARD AN ABNORMAL NOISE COMING FROM THE REAR OF THE VEHICLE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED SHE SAW WATER ENTERING FROM THE FRONT PASSENGER SIDE SEAT BELT. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER BERTERA DODGE CHRYSLER JEEP RAM OF WESTFIELD (167 SPRINGFIELD RD, WESTFIELD, MA 01085, (413)485-7773) HOWEVER, THE REPAIR WAS STILL PENDING. THE VEHICLE HAD NOT BEEN DIAGNOSED NOR REPAIRED. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 124,000.
Mfg Campaign: 11389422
Recall Date: Jan 22, 2021
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE VEHICLE SPONTANEOUSLY ERUPTED IN FLAMES BY ITSELF WHILE IT WAS PARKED WITH THE ENGINE TURNED OFF.......SEE ATTACHMENTS
Corrective Action:
THE VEHICLE SPONTANEOUSLY ERUPTED IN FLAMES BY ITSELF WHILE IT WAS PARKED WITH THE ENGINE TURNED OFF.......SEE ATTACHMENTS
Additional Notes:
THE VEHICLE SPONTANEOUSLY ERUPTED IN FLAMES BY ITSELF WHILE IT WAS PARKED WITH THE ENGINE TURNED OFF.......SEE ATTACHMENTS
Mfg Campaign: 11388483
Recall Date: Jan 16, 2021
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
2018 JEEP GRAND CHEROKEE. FIRST DAY OF OWNERSHIP, SERVICE 4WD LIGHT APPEARS. CYCLE IGNITION OFF AND BACK ON, LIGHT DISAPPEARS. ENGAGED 4 LOW TO ENSURE SYSTEM IS WORKING. WHEN VEHICLE SHIFTED TO 4 LOW, SERVICE 4WD LIGHT APPEARS AGAIN. ALSO SERVICE STABILITRAC, FORWARD COLLISION NOT AVAILABLE. CAR IS STUCK IN 4 LOW AND WILL NOT GO TO AWD MODE. CAR IS BASICALLY STUCK AND WILL NOT DRIVE OUTSIDE OF 4 LOW. CANNOT SHIFT OUT OF 4LOW OR PUT TRANSFER CASE IN NEUTRAL.
Corrective Action:
2018 JEEP GRAND CHEROKEE. FIRST DAY OF OWNERSHIP, SERVICE 4WD LIGHT APPEARS. CYCLE IGNITION OFF AND BACK ON, LIGHT DISAPPEARS. ENGAGED 4 LOW TO ENSURE SYSTEM IS WORKING. WHEN VEHICLE SHIFTED TO 4 LOW, SERVICE 4WD LIGHT APPEARS AGAIN. ALSO SERVICE STABILITRAC, FORWARD COLLISION NOT AVAILABLE. CAR IS STUCK IN 4 LOW AND WILL NOT GO TO AWD MODE. CAR IS BASICALLY STUCK AND WILL NOT DRIVE OUTSIDE OF 4 LOW. CANNOT SHIFT OUT OF 4LOW OR PUT TRANSFER CASE IN NEUTRAL.
Additional Notes:
2018 JEEP GRAND CHEROKEE. FIRST DAY OF OWNERSHIP, SERVICE 4WD LIGHT APPEARS. CYCLE IGNITION OFF AND BACK ON, LIGHT DISAPPEARS. ENGAGED 4 LOW TO ENSURE SYSTEM IS WORKING. WHEN VEHICLE SHIFTED TO 4 LOW, SERVICE 4WD LIGHT APPEARS AGAIN. ALSO SERVICE STABILITRAC, FORWARD COLLISION NOT AVAILABLE. CAR IS STUCK IN 4 LOW AND WILL NOT GO TO AWD MODE. CAR IS BASICALLY STUCK AND WILL NOT DRIVE OUTSIDE OF 4 LOW. CANNOT SHIFT OUT OF 4LOW OR PUT TRANSFER CASE IN NEUTRAL.
Mfg Campaign: 11387798
Recall Date: Jan 12, 2021
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
2018 JEEP GRAND CHEROKEE. FIRST DAY OF OWNERSHIP, SERVICE 4WD LIGHT APPEARS. CYCLE IGNITION OFF AND BACK ON, LIGHT DISAPPEARS. ENGAGED 4 LOW TO ENSURE SYSTEM IS WORKING. WHEN VEHICLE SHIFTED TO 4 LOW, SERVICE 4WD LIGHT APPEARS AGAIN. ALSO SERVICE STABILITRAC, FORWARD COLLISION NOT AVAILABLE. CAR IS STUCK IN 4 LOW AND WILL NOT GO TO AWD MODE. CAR IS BASICALLY STUCK AND WILL NOT DRIVE OUTSIDE OF 4 LOW. CANNOT SHIFT OUT OF 4LOW OR PUT TRANSFER CASE IN NEUTRAL.
Corrective Action:
2018 JEEP GRAND CHEROKEE. FIRST DAY OF OWNERSHIP, SERVICE 4WD LIGHT APPEARS. CYCLE IGNITION OFF AND BACK ON, LIGHT DISAPPEARS. ENGAGED 4 LOW TO ENSURE SYSTEM IS WORKING. WHEN VEHICLE SHIFTED TO 4 LOW, SERVICE 4WD LIGHT APPEARS AGAIN. ALSO SERVICE STABILITRAC, FORWARD COLLISION NOT AVAILABLE. CAR IS STUCK IN 4 LOW AND WILL NOT GO TO AWD MODE. CAR IS BASICALLY STUCK AND WILL NOT DRIVE OUTSIDE OF 4 LOW. CANNOT SHIFT OUT OF 4LOW OR PUT TRANSFER CASE IN NEUTRAL.
Additional Notes:
2018 JEEP GRAND CHEROKEE. FIRST DAY OF OWNERSHIP, SERVICE 4WD LIGHT APPEARS. CYCLE IGNITION OFF AND BACK ON, LIGHT DISAPPEARS. ENGAGED 4 LOW TO ENSURE SYSTEM IS WORKING. WHEN VEHICLE SHIFTED TO 4 LOW, SERVICE 4WD LIGHT APPEARS AGAIN. ALSO SERVICE STABILITRAC, FORWARD COLLISION NOT AVAILABLE. CAR IS STUCK IN 4 LOW AND WILL NOT GO TO AWD MODE. CAR IS BASICALLY STUCK AND WILL NOT DRIVE OUTSIDE OF 4 LOW. CANNOT SHIFT OUT OF 4LOW OR PUT TRANSFER CASE IN NEUTRAL.
Mfg Campaign: 11387798
Recall Date: Jan 12, 2021
Chrysler (fca Us, Llc)
Defect Description:
VISIBILITY:SUN/MOON ROOF ASSEMBLY
Potential Consequences:
TL* THE CONTACT OWNS A 2018 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE DRIVING 65 MPH, THE SUN ROOF GLASS FRACTURED WITHOUT IMPACT. THE SUN ROOF INTERIOR COVER PREVENTED THE FRACTURED GLASS FROM FALLING INTO THE INTERIOR OF THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 52,820.
Corrective Action:
TL* THE CONTACT OWNS A 2018 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE DRIVING 65 MPH, THE SUN ROOF GLASS FRACTURED WITHOUT IMPACT. THE SUN ROOF INTERIOR COVER PREVENTED THE FRACTURED GLASS FROM FALLING INTO THE INTERIOR OF THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 52,820.
Additional Notes:
TL* THE CONTACT OWNS A 2018 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE DRIVING 65 MPH, THE SUN ROOF GLASS FRACTURED WITHOUT IMPACT. THE SUN ROOF INTERIOR COVER PREVENTED THE FRACTURED GLASS FROM FALLING INTO THE INTERIOR OF THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 52,820.
Mfg Campaign: 11383909
Recall Date: Dec 17, 2020
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
DRIVING ON THE STREET -JEFFERSON BLVD. ON MY WAY HOME AND MY EXCELARATOR PEDAL WAS STUCK AND COULD NOT STOP THE CAR AND HIT LARGE ESCALADE IN FRONT OF ME, THANK GOD FOR THAT. HIS CAR WAS BARELY SCRATHED AND MINE ENDED UP $6,500 IN REPAIRS LESS $1,000 DEDUCTIBLE. IT WAS QUITE FRIGHTENING. I WAS NOT HURT.*DT*JB
Corrective Action:
DRIVING ON THE STREET -JEFFERSON BLVD. ON MY WAY HOME AND MY EXCELARATOR PEDAL WAS STUCK AND COULD NOT STOP THE CAR AND HIT LARGE ESCALADE IN FRONT OF ME, THANK GOD FOR THAT. HIS CAR WAS BARELY SCRATHED AND MINE ENDED UP $6,500 IN REPAIRS LESS $1,000 DEDUCTIBLE. IT WAS QUITE FRIGHTENING. I WAS NOT HURT.*DT*JB
Additional Notes:
DRIVING ON THE STREET -JEFFERSON BLVD. ON MY WAY HOME AND MY EXCELARATOR PEDAL WAS STUCK AND COULD NOT STOP THE CAR AND HIT LARGE ESCALADE IN FRONT OF ME, THANK GOD FOR THAT. HIS CAR WAS BARELY SCRATHED AND MINE ENDED UP $6,500 IN REPAIRS LESS $1,000 DEDUCTIBLE. IT WAS QUITE FRIGHTENING. I WAS NOT HURT.*DT*JB
Mfg Campaign: 11374201
Recall Date: Nov 11, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
FOR THE PAST 2 WEEKS MY RADIO CHANGES STATIONS BACK AND FORTH, THE AIR CONDITIONER GOES HIGH TO LOW REAL FAST BUT TODAY REALLY SCARED ME I PUT ON MY BLINKER TO TURN LEFT AND IT STARTED SWITCHING RIGHT TO LEFT AND THE CAR BEHIND ME WAS FIXING TO GO AROUND ME ON THE RIGHT SIDE AND WHEN IT SWITCHED TO THE RIGHT IT SCARED HIM AND HE SLAMMED ON HIS BREAKS AND THE CAR BEHIND HIM ALMOST HIT HIM. ALSO, SOMETIMES WHEN I PUT IT IN REVERSE IT KINDA JUMPS INTO REVERSE. THE BACK ARCH HASN'T BEEN WANTING TO CLOSE EITHER WHEN I PUSH THE BUTTON ALL OF THE THUGS HAPPEN WHILE JUST STARTING IT TO GOING ANYWHERE
Corrective Action:
FOR THE PAST 2 WEEKS MY RADIO CHANGES STATIONS BACK AND FORTH, THE AIR CONDITIONER GOES HIGH TO LOW REAL FAST BUT TODAY REALLY SCARED ME I PUT ON MY BLINKER TO TURN LEFT AND IT STARTED SWITCHING RIGHT TO LEFT AND THE CAR BEHIND ME WAS FIXING TO GO AROUND ME ON THE RIGHT SIDE AND WHEN IT SWITCHED TO THE RIGHT IT SCARED HIM AND HE SLAMMED ON HIS BREAKS AND THE CAR BEHIND HIM ALMOST HIT HIM. ALSO, SOMETIMES WHEN I PUT IT IN REVERSE IT KINDA JUMPS INTO REVERSE. THE BACK ARCH HASN'T BEEN WANTING TO CLOSE EITHER WHEN I PUSH THE BUTTON ALL OF THE THUGS HAPPEN WHILE JUST STARTING IT TO GOING ANYWHERE
Additional Notes:
FOR THE PAST 2 WEEKS MY RADIO CHANGES STATIONS BACK AND FORTH, THE AIR CONDITIONER GOES HIGH TO LOW REAL FAST BUT TODAY REALLY SCARED ME I PUT ON MY BLINKER TO TURN LEFT AND IT STARTED SWITCHING RIGHT TO LEFT AND THE CAR BEHIND ME WAS FIXING TO GO AROUND ME ON THE RIGHT SIDE AND WHEN IT SWITCHED TO THE RIGHT IT SCARED HIM AND HE SLAMMED ON HIS BREAKS AND THE CAR BEHIND HIM ALMOST HIT HIM. ALSO, SOMETIMES WHEN I PUT IT IN REVERSE IT KINDA JUMPS INTO REVERSE. THE BACK ARCH HASN'T BEEN WANTING TO CLOSE EITHER WHEN I PUSH THE BUTTON ALL OF THE THUGS HAPPEN WHILE JUST STARTING IT TO GOING ANYWHERE
Mfg Campaign: 11372577
Recall Date: Nov 1, 2020
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