Complaints & Recalls
Official Safety Recalls - Important!
18 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2024 Jeep Wrangler vehicles. The wiring harness for the rearview camera and the center brake light may short circuit, which can disable the rearview camera image and center brake light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 111, "Rear Visibility" and 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 77B
Recall Date: Sep 12, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Gladiator and 2018-2024 Jeep Wrangler vehicles. The instrument panel cluster may experience an internal short circuit and fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 30B
Recall Date: Sep 5, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2023 Jeep Wrangler, and 2020-2023 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 19A
Recall Date: Feb 23, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2021 Jeep Wrangler and 2020-2021 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: Y01
Recall Date: Jan 28, 2021
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2020 Jeep Wrangler and 2020 Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W12
Recall Date: Mar 3, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2011-2018 Jeep Wrangler right hand drive vehicles. The driver's seat belt buckle mounting strap may fracture and separate from the seat frame.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: VA6
Recall Date: Sep 26, 2019
Ehg Usa Lp Dba American Fastbacks
Safety Issue:
Erwin Hymer Group USA LP dba American Fastbacks (EHGUSA-AF) is recalling certain 2018 Jeep Wrangler vehicles sold with a roof top tent installed. The top cover of the roof top tent may crack or break, possibly resulting in the cover detaching from the vehicle while moving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Apr 23, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Wrangler four-door vehicles. The right rear passenger door latch may not be in the correct location, possibly preventing the door from latching properly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: UB6
Recall Date: Nov 8, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2019 Jeep Wrangler vehicles. The front track bar brackets may be improperly welded, which can cause the bracket to separate from the frame, reducing steering capability.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: UA5
Recall Date: Sep 28, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U87
Recall Date: Aug 9, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Wrangler vehicles. The intermediate steering shaft may not have been properly welded causing a split where the external spline is formed.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U48
Recall Date: May 25, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Dodge Charger, Durango and Challenger, Jeep Grand Cherokee and Wrangler, Chrysler 300, and RAM 1500 vehicles. An incorrect transmission park lock rod may have been installed in the transmission.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U43
Recall Date: May 1, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Wrangler vehicles. The rear under body ladder rail may corrode, possibly reducing the strength of the rear floor pan and causing the left rear seat mount to become loose.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U27
Recall Date: Apr 12, 2018
Consumer Complaints
2.5K ComplaintsChrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
2018 JEEP WRANGLER. CONSUMER STATED THAT WHILE DRIVING THE VEHICLE BEGAN SHAKING, VIBRATING AND RATTLING. *LD THE CONSUMER STATED THE SERVICE TECHNICIAN ADVISED THE STEERING DAMPNER FAILED AND NEEDED TO REPLACED. THE TECHNICIAN ALSO STATED, THERE WAS A RECALL PERTAINING TO THE FAILURE BUT, THE VEHICLE'S MODEL WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS OUT OF WARRANTY. THE CONSUMER STATED AFTER THE VEHICLE WAS REPAIRED THE DASH AND GAUGES' LIGHTS WERE BOUNCING AND FLICKERING. THE WIRING HAD BEEN DAMAGED AND THE DEALER WOULD NOT ASSUME RESPONSIBILITY. *JS
Corrective Action:
2018 JEEP WRANGLER. CONSUMER STATED THAT WHILE DRIVING THE VEHICLE BEGAN SHAKING, VIBRATING AND RATTLING. *LD THE CONSUMER STATED THE SERVICE TECHNICIAN ADVISED THE STEERING DAMPNER FAILED AND NEEDED TO REPLACED. THE TECHNICIAN ALSO STATED, THERE WAS A RECALL PERTAINING TO THE FAILURE BUT, THE VEHICLE'S MODEL WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS OUT OF WARRANTY. THE CONSUMER STATED AFTER THE VEHICLE WAS REPAIRED THE DASH AND GAUGES' LIGHTS WERE BOUNCING AND FLICKERING. THE WIRING HAD BEEN DAMAGED AND THE DEALER WOULD NOT ASSUME RESPONSIBILITY. *JS
Additional Notes:
2018 JEEP WRANGLER. CONSUMER STATED THAT WHILE DRIVING THE VEHICLE BEGAN SHAKING, VIBRATING AND RATTLING. *LD THE CONSUMER STATED THE SERVICE TECHNICIAN ADVISED THE STEERING DAMPNER FAILED AND NEEDED TO REPLACED. THE TECHNICIAN ALSO STATED, THERE WAS A RECALL PERTAINING TO THE FAILURE BUT, THE VEHICLE'S MODEL WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS OUT OF WARRANTY. THE CONSUMER STATED AFTER THE VEHICLE WAS REPAIRED THE DASH AND GAUGES' LIGHTS WERE BOUNCING AND FLICKERING. THE WIRING HAD BEEN DAMAGED AND THE DEALER WOULD NOT ASSUME RESPONSIBILITY. *JS
Mfg Campaign: 11398356
Recall Date: Feb 26, 2021
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
HAVE BROUGHT MY CAR IN NUMEROUS TIMES TO JEEP T CORRECT ISSUE. BACK UP CAMERA DOESN'T ALWAYS FUNCTION. THE SCREEN IS BLACK WHEN REVERSING AND SOMETIMES THE SCREEN WORKS BUT WITHOUT GUIDING LINES. I CANNOT TELL YOU HOW MANY TIMES I HAVE ADVISED THEM OF THE ISSUE AND THEY HAVE SAID THEY CORRECTED IT BY RESETTING SOFTWARE OR WHATEVER BUT ISSUE ALWAYS COMES BACK. I AM WRITING TO YOU THIS TIME BECAUSE AN INCIDENT THAT JUST OCCURRED TODAY PUT ME OVER THE EDGE. THE SCREEN WAS BLACK WHILE REVERSING AND SINCE MY KEEP HAS A MOLAR LIFT KIT WITH 37 INCH TIMES I'M A BIT HIGH. I DIDN'T NOT SEE OR REALIZE THAT SOMEONE STANDING BEHIND ME AND I ACCIDENTALLY BACKED INTO THEM. MORE OF A BUMP BUT NONE THE LESS A SCARY SITUATION. SOMEONE COULD HAVE GOTTEN HURT. NOTHING HAPPENED BUT I AM CONCERNED NOW. I'M ALSO IN LAW ENFORCEMENT AND I SEE ACCIDENT ALL THE TIME. I HOPE THAT JEEP/CHRYSLER CORRECTS THIS ISSUE BEFORE A TRAGEDY HAPPENS. BACK UP CAMERAS ARE FEDERALLY MANDATED. SO THEY SHOULD ALSO BE MANDATED TO WORK EFFECTIVELY. ESPECIALLY AFTER THERE ARE SO MANY COMPLAINTS ONLINE ABOUT IT. I PURCHASED MY VEHICLE IN OCTOBER OF 2018 AND FROM THE BEGINNING OF MY PURCHASE I HAVE HAD THIS ISSUE AND BROUGHT IT TO THEM TO CORRECT WHICH THEY HAVE TRIED BUT APPARENTLY FAILED. I CANNOT PUT A DATE ON THE BOTTOM AND CORRECTLY SHOWS A TIME FRAME BUT KNOW THAT IS HAS BEEN SINCE OCTOBER OF 2018.
Corrective Action:
HAVE BROUGHT MY CAR IN NUMEROUS TIMES TO JEEP T CORRECT ISSUE. BACK UP CAMERA DOESN'T ALWAYS FUNCTION. THE SCREEN IS BLACK WHEN REVERSING AND SOMETIMES THE SCREEN WORKS BUT WITHOUT GUIDING LINES. I CANNOT TELL YOU HOW MANY TIMES I HAVE ADVISED THEM OF THE ISSUE AND THEY HAVE SAID THEY CORRECTED IT BY RESETTING SOFTWARE OR WHATEVER BUT ISSUE ALWAYS COMES BACK. I AM WRITING TO YOU THIS TIME BECAUSE AN INCIDENT THAT JUST OCCURRED TODAY PUT ME OVER THE EDGE. THE SCREEN WAS BLACK WHILE REVERSING AND SINCE MY KEEP HAS A MOLAR LIFT KIT WITH 37 INCH TIMES I'M A BIT HIGH. I DIDN'T NOT SEE OR REALIZE THAT SOMEONE STANDING BEHIND ME AND I ACCIDENTALLY BACKED INTO THEM. MORE OF A BUMP BUT NONE THE LESS A SCARY SITUATION. SOMEONE COULD HAVE GOTTEN HURT. NOTHING HAPPENED BUT I AM CONCERNED NOW. I'M ALSO IN LAW ENFORCEMENT AND I SEE ACCIDENT ALL THE TIME. I HOPE THAT JEEP/CHRYSLER CORRECTS THIS ISSUE BEFORE A TRAGEDY HAPPENS. BACK UP CAMERAS ARE FEDERALLY MANDATED. SO THEY SHOULD ALSO BE MANDATED TO WORK EFFECTIVELY. ESPECIALLY AFTER THERE ARE SO MANY COMPLAINTS ONLINE ABOUT IT. I PURCHASED MY VEHICLE IN OCTOBER OF 2018 AND FROM THE BEGINNING OF MY PURCHASE I HAVE HAD THIS ISSUE AND BROUGHT IT TO THEM TO CORRECT WHICH THEY HAVE TRIED BUT APPARENTLY FAILED. I CANNOT PUT A DATE ON THE BOTTOM AND CORRECTLY SHOWS A TIME FRAME BUT KNOW THAT IS HAS BEEN SINCE OCTOBER OF 2018.
Additional Notes:
HAVE BROUGHT MY CAR IN NUMEROUS TIMES TO JEEP T CORRECT ISSUE. BACK UP CAMERA DOESN'T ALWAYS FUNCTION. THE SCREEN IS BLACK WHEN REVERSING AND SOMETIMES THE SCREEN WORKS BUT WITHOUT GUIDING LINES. I CANNOT TELL YOU HOW MANY TIMES I HAVE ADVISED THEM OF THE ISSUE AND THEY HAVE SAID THEY CORRECTED IT BY RESETTING SOFTWARE OR WHATEVER BUT ISSUE ALWAYS COMES BACK. I AM WRITING TO YOU THIS TIME BECAUSE AN INCIDENT THAT JUST OCCURRED TODAY PUT ME OVER THE EDGE. THE SCREEN WAS BLACK WHILE REVERSING AND SINCE MY KEEP HAS A MOLAR LIFT KIT WITH 37 INCH TIMES I'M A BIT HIGH. I DIDN'T NOT SEE OR REALIZE THAT SOMEONE STANDING BEHIND ME AND I ACCIDENTALLY BACKED INTO THEM. MORE OF A BUMP BUT NONE THE LESS A SCARY SITUATION. SOMEONE COULD HAVE GOTTEN HURT. NOTHING HAPPENED BUT I AM CONCERNED NOW. I'M ALSO IN LAW ENFORCEMENT AND I SEE ACCIDENT ALL THE TIME. I HOPE THAT JEEP/CHRYSLER CORRECTS THIS ISSUE BEFORE A TRAGEDY HAPPENS. BACK UP CAMERAS ARE FEDERALLY MANDATED. SO THEY SHOULD ALSO BE MANDATED TO WORK EFFECTIVELY. ESPECIALLY AFTER THERE ARE SO MANY COMPLAINTS ONLINE ABOUT IT. I PURCHASED MY VEHICLE IN OCTOBER OF 2018 AND FROM THE BEGINNING OF MY PURCHASE I HAVE HAD THIS ISSUE AND BROUGHT IT TO THEM TO CORRECT WHICH THEY HAVE TRIED BUT APPARENTLY FAILED. I CANNOT PUT A DATE ON THE BOTTOM AND CORRECTLY SHOWS A TIME FRAME BUT KNOW THAT IS HAS BEEN SINCE OCTOBER OF 2018.
Mfg Campaign: 11398125
Recall Date: Feb 26, 2021
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
HAVE BROUGHT MY CAR IN NUMEROUS TIMES TO JEEP T CORRECT ISSUE. BACK UP CAMERA DOESN'T ALWAYS FUNCTION. THE SCREEN IS BLACK WHEN REVERSING AND SOMETIMES THE SCREEN WORKS BUT WITHOUT GUIDING LINES. I CANNOT TELL YOU HOW MANY TIMES I HAVE ADVISED THEM OF THE ISSUE AND THEY HAVE SAID THEY CORRECTED IT BY RESETTING SOFTWARE OR WHATEVER BUT ISSUE ALWAYS COMES BACK. I AM WRITING TO YOU THIS TIME BECAUSE AN INCIDENT THAT JUST OCCURRED TODAY PUT ME OVER THE EDGE. THE SCREEN WAS BLACK WHILE REVERSING AND SINCE MY KEEP HAS A MOLAR LIFT KIT WITH 37 INCH TIMES I'M A BIT HIGH. I DIDN'T NOT SEE OR REALIZE THAT SOMEONE STANDING BEHIND ME AND I ACCIDENTALLY BACKED INTO THEM. MORE OF A BUMP BUT NONE THE LESS A SCARY SITUATION. SOMEONE COULD HAVE GOTTEN HURT. NOTHING HAPPENED BUT I AM CONCERNED NOW. I'M ALSO IN LAW ENFORCEMENT AND I SEE ACCIDENT ALL THE TIME. I HOPE THAT JEEP/CHRYSLER CORRECTS THIS ISSUE BEFORE A TRAGEDY HAPPENS. BACK UP CAMERAS ARE FEDERALLY MANDATED. SO THEY SHOULD ALSO BE MANDATED TO WORK EFFECTIVELY. ESPECIALLY AFTER THERE ARE SO MANY COMPLAINTS ONLINE ABOUT IT. I PURCHASED MY VEHICLE IN OCTOBER OF 2018 AND FROM THE BEGINNING OF MY PURCHASE I HAVE HAD THIS ISSUE AND BROUGHT IT TO THEM TO CORRECT WHICH THEY HAVE TRIED BUT APPARENTLY FAILED. I CANNOT PUT A DATE ON THE BOTTOM AND CORRECTLY SHOWS A TIME FRAME BUT KNOW THAT IS HAS BEEN SINCE OCTOBER OF 2018.
Corrective Action:
HAVE BROUGHT MY CAR IN NUMEROUS TIMES TO JEEP T CORRECT ISSUE. BACK UP CAMERA DOESN'T ALWAYS FUNCTION. THE SCREEN IS BLACK WHEN REVERSING AND SOMETIMES THE SCREEN WORKS BUT WITHOUT GUIDING LINES. I CANNOT TELL YOU HOW MANY TIMES I HAVE ADVISED THEM OF THE ISSUE AND THEY HAVE SAID THEY CORRECTED IT BY RESETTING SOFTWARE OR WHATEVER BUT ISSUE ALWAYS COMES BACK. I AM WRITING TO YOU THIS TIME BECAUSE AN INCIDENT THAT JUST OCCURRED TODAY PUT ME OVER THE EDGE. THE SCREEN WAS BLACK WHILE REVERSING AND SINCE MY KEEP HAS A MOLAR LIFT KIT WITH 37 INCH TIMES I'M A BIT HIGH. I DIDN'T NOT SEE OR REALIZE THAT SOMEONE STANDING BEHIND ME AND I ACCIDENTALLY BACKED INTO THEM. MORE OF A BUMP BUT NONE THE LESS A SCARY SITUATION. SOMEONE COULD HAVE GOTTEN HURT. NOTHING HAPPENED BUT I AM CONCERNED NOW. I'M ALSO IN LAW ENFORCEMENT AND I SEE ACCIDENT ALL THE TIME. I HOPE THAT JEEP/CHRYSLER CORRECTS THIS ISSUE BEFORE A TRAGEDY HAPPENS. BACK UP CAMERAS ARE FEDERALLY MANDATED. SO THEY SHOULD ALSO BE MANDATED TO WORK EFFECTIVELY. ESPECIALLY AFTER THERE ARE SO MANY COMPLAINTS ONLINE ABOUT IT. I PURCHASED MY VEHICLE IN OCTOBER OF 2018 AND FROM THE BEGINNING OF MY PURCHASE I HAVE HAD THIS ISSUE AND BROUGHT IT TO THEM TO CORRECT WHICH THEY HAVE TRIED BUT APPARENTLY FAILED. I CANNOT PUT A DATE ON THE BOTTOM AND CORRECTLY SHOWS A TIME FRAME BUT KNOW THAT IS HAS BEEN SINCE OCTOBER OF 2018.
Additional Notes:
HAVE BROUGHT MY CAR IN NUMEROUS TIMES TO JEEP T CORRECT ISSUE. BACK UP CAMERA DOESN'T ALWAYS FUNCTION. THE SCREEN IS BLACK WHEN REVERSING AND SOMETIMES THE SCREEN WORKS BUT WITHOUT GUIDING LINES. I CANNOT TELL YOU HOW MANY TIMES I HAVE ADVISED THEM OF THE ISSUE AND THEY HAVE SAID THEY CORRECTED IT BY RESETTING SOFTWARE OR WHATEVER BUT ISSUE ALWAYS COMES BACK. I AM WRITING TO YOU THIS TIME BECAUSE AN INCIDENT THAT JUST OCCURRED TODAY PUT ME OVER THE EDGE. THE SCREEN WAS BLACK WHILE REVERSING AND SINCE MY KEEP HAS A MOLAR LIFT KIT WITH 37 INCH TIMES I'M A BIT HIGH. I DIDN'T NOT SEE OR REALIZE THAT SOMEONE STANDING BEHIND ME AND I ACCIDENTALLY BACKED INTO THEM. MORE OF A BUMP BUT NONE THE LESS A SCARY SITUATION. SOMEONE COULD HAVE GOTTEN HURT. NOTHING HAPPENED BUT I AM CONCERNED NOW. I'M ALSO IN LAW ENFORCEMENT AND I SEE ACCIDENT ALL THE TIME. I HOPE THAT JEEP/CHRYSLER CORRECTS THIS ISSUE BEFORE A TRAGEDY HAPPENS. BACK UP CAMERAS ARE FEDERALLY MANDATED. SO THEY SHOULD ALSO BE MANDATED TO WORK EFFECTIVELY. ESPECIALLY AFTER THERE ARE SO MANY COMPLAINTS ONLINE ABOUT IT. I PURCHASED MY VEHICLE IN OCTOBER OF 2018 AND FROM THE BEGINNING OF MY PURCHASE I HAVE HAD THIS ISSUE AND BROUGHT IT TO THEM TO CORRECT WHICH THEY HAVE TRIED BUT APPARENTLY FAILED. I CANNOT PUT A DATE ON THE BOTTOM AND CORRECTLY SHOWS A TIME FRAME BUT KNOW THAT IS HAS BEEN SINCE OCTOBER OF 2018.
Mfg Campaign: 11398125
Recall Date: Feb 26, 2021
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
MY 2018 JEEP WRANGLER WAS PURCHASED IN JULY 2019 AND THE FIRST WEEK OF OWNING I NOTICED THAT THE BOTTOM OF THE JEEP'S FRAME APPEARED TO BE RUSTY. FIRST OWNER, HAD NOT BEEN THROUGH A MICHIGAN WINTER... YET. RECENTLY THE JEEP STARTED HAVING ISSUES WITH LEAKING COOLANT AND ONCE I GOT UNDER THE VEHICLE, I WAS IN COMPLETE SHOCK WITH THE APPEARANCE OF THE FRAME. IT STILL IS RUSTY BUT THE ENTIRE FRAME LOOKED LIKE A 6TH GRADE ASPIRING ENGINEER DESIGNED THE VEHICLE AND USED PARTS FROM GRANDPAS GARAGE TO CONSTRUCT THE FRAME. THERE HAS GOT TO BE A SERIOUS ISSUE WITH THE FRAME OF 2018 JEEP WRANGLERS.
Corrective Action:
MY 2018 JEEP WRANGLER WAS PURCHASED IN JULY 2019 AND THE FIRST WEEK OF OWNING I NOTICED THAT THE BOTTOM OF THE JEEP'S FRAME APPEARED TO BE RUSTY. FIRST OWNER, HAD NOT BEEN THROUGH A MICHIGAN WINTER... YET. RECENTLY THE JEEP STARTED HAVING ISSUES WITH LEAKING COOLANT AND ONCE I GOT UNDER THE VEHICLE, I WAS IN COMPLETE SHOCK WITH THE APPEARANCE OF THE FRAME. IT STILL IS RUSTY BUT THE ENTIRE FRAME LOOKED LIKE A 6TH GRADE ASPIRING ENGINEER DESIGNED THE VEHICLE AND USED PARTS FROM GRANDPAS GARAGE TO CONSTRUCT THE FRAME. THERE HAS GOT TO BE A SERIOUS ISSUE WITH THE FRAME OF 2018 JEEP WRANGLERS.
Additional Notes:
MY 2018 JEEP WRANGLER WAS PURCHASED IN JULY 2019 AND THE FIRST WEEK OF OWNING I NOTICED THAT THE BOTTOM OF THE JEEP'S FRAME APPEARED TO BE RUSTY. FIRST OWNER, HAD NOT BEEN THROUGH A MICHIGAN WINTER... YET. RECENTLY THE JEEP STARTED HAVING ISSUES WITH LEAKING COOLANT AND ONCE I GOT UNDER THE VEHICLE, I WAS IN COMPLETE SHOCK WITH THE APPEARANCE OF THE FRAME. IT STILL IS RUSTY BUT THE ENTIRE FRAME LOOKED LIKE A 6TH GRADE ASPIRING ENGINEER DESIGNED THE VEHICLE AND USED PARTS FROM GRANDPAS GARAGE TO CONSTRUCT THE FRAME. THERE HAS GOT TO BE A SERIOUS ISSUE WITH THE FRAME OF 2018 JEEP WRANGLERS.
Mfg Campaign: 11398132
Recall Date: Feb 26, 2021
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
2018 JEEP WRANGLER HAS TERRIFYING STEERING ISSUES. CONSISTENTLY WHILE STEERING A HIGHWAY CURVE AT 40-55 MPH MY JEEP STEERING DISENGAGES AND RESULTS IN AN UNSAFE INABILITY TO MAINTAIN THE STEERING COLUMN. THE STEERING CAN BE DESCRIBED AS LOOSE AND COMMONLY DESCRIBED BY PASSENGERS AS THE UNSETTLING FEELING THAT THE FRAME OF THE VEHICLE IS COMING OFF THE WHEELS. PLEASE LOOK INTO THIS SAFETY ISSUE. I HAVE NOT BEEN INJURED YET BUT IF THIS CONTINUES I DON'T THINK IT WILL REMAIN THAT WAY.
Corrective Action:
2018 JEEP WRANGLER HAS TERRIFYING STEERING ISSUES. CONSISTENTLY WHILE STEERING A HIGHWAY CURVE AT 40-55 MPH MY JEEP STEERING DISENGAGES AND RESULTS IN AN UNSAFE INABILITY TO MAINTAIN THE STEERING COLUMN. THE STEERING CAN BE DESCRIBED AS LOOSE AND COMMONLY DESCRIBED BY PASSENGERS AS THE UNSETTLING FEELING THAT THE FRAME OF THE VEHICLE IS COMING OFF THE WHEELS. PLEASE LOOK INTO THIS SAFETY ISSUE. I HAVE NOT BEEN INJURED YET BUT IF THIS CONTINUES I DON'T THINK IT WILL REMAIN THAT WAY.
Additional Notes:
2018 JEEP WRANGLER HAS TERRIFYING STEERING ISSUES. CONSISTENTLY WHILE STEERING A HIGHWAY CURVE AT 40-55 MPH MY JEEP STEERING DISENGAGES AND RESULTS IN AN UNSAFE INABILITY TO MAINTAIN THE STEERING COLUMN. THE STEERING CAN BE DESCRIBED AS LOOSE AND COMMONLY DESCRIBED BY PASSENGERS AS THE UNSETTLING FEELING THAT THE FRAME OF THE VEHICLE IS COMING OFF THE WHEELS. PLEASE LOOK INTO THIS SAFETY ISSUE. I HAVE NOT BEEN INJURED YET BUT IF THIS CONTINUES I DON'T THINK IT WILL REMAIN THAT WAY.
Mfg Campaign: 11398134
Recall Date: Feb 26, 2021
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
2018 JEEP WRANGLER HAS TERRIFYING STEERING ISSUES. CONSISTENTLY WHILE STEERING A HIGHWAY CURVE AT 40-55 MPH MY JEEP STEERING DISENGAGES AND RESULTS IN AN UNSAFE INABILITY TO MAINTAIN THE STEERING COLUMN. THE STEERING CAN BE DESCRIBED AS LOOSE AND COMMONLY DESCRIBED BY PASSENGERS AS THE UNSETTLING FEELING THAT THE FRAME OF THE VEHICLE IS COMING OFF THE WHEELS. PLEASE LOOK INTO THIS SAFETY ISSUE. I HAVE NOT BEEN INJURED YET BUT IF THIS CONTINUES I DON'T THINK IT WILL REMAIN THAT WAY.
Corrective Action:
2018 JEEP WRANGLER HAS TERRIFYING STEERING ISSUES. CONSISTENTLY WHILE STEERING A HIGHWAY CURVE AT 40-55 MPH MY JEEP STEERING DISENGAGES AND RESULTS IN AN UNSAFE INABILITY TO MAINTAIN THE STEERING COLUMN. THE STEERING CAN BE DESCRIBED AS LOOSE AND COMMONLY DESCRIBED BY PASSENGERS AS THE UNSETTLING FEELING THAT THE FRAME OF THE VEHICLE IS COMING OFF THE WHEELS. PLEASE LOOK INTO THIS SAFETY ISSUE. I HAVE NOT BEEN INJURED YET BUT IF THIS CONTINUES I DON'T THINK IT WILL REMAIN THAT WAY.
Additional Notes:
2018 JEEP WRANGLER HAS TERRIFYING STEERING ISSUES. CONSISTENTLY WHILE STEERING A HIGHWAY CURVE AT 40-55 MPH MY JEEP STEERING DISENGAGES AND RESULTS IN AN UNSAFE INABILITY TO MAINTAIN THE STEERING COLUMN. THE STEERING CAN BE DESCRIBED AS LOOSE AND COMMONLY DESCRIBED BY PASSENGERS AS THE UNSETTLING FEELING THAT THE FRAME OF THE VEHICLE IS COMING OFF THE WHEELS. PLEASE LOOK INTO THIS SAFETY ISSUE. I HAVE NOT BEEN INJURED YET BUT IF THIS CONTINUES I DON'T THINK IT WILL REMAIN THAT WAY.
Mfg Campaign: 11398134
Recall Date: Feb 26, 2021
Chrysler (fca Us, Llc)
Defect Description:
LANE DEPARTURE: WARNING
Potential Consequences:
2018 JEEP WRANGLER HAS TERRIFYING STEERING ISSUES. CONSISTENTLY WHILE STEERING A HIGHWAY CURVE AT 40-55 MPH MY JEEP STEERING DISENGAGES AND RESULTS IN AN UNSAFE INABILITY TO MAINTAIN THE STEERING COLUMN. THE STEERING CAN BE DESCRIBED AS LOOSE AND COMMONLY DESCRIBED BY PASSENGERS AS THE UNSETTLING FEELING THAT THE FRAME OF THE VEHICLE IS COMING OFF THE WHEELS. PLEASE LOOK INTO THIS SAFETY ISSUE. I HAVE NOT BEEN INJURED YET BUT IF THIS CONTINUES I DON'T THINK IT WILL REMAIN THAT WAY.
Corrective Action:
2018 JEEP WRANGLER HAS TERRIFYING STEERING ISSUES. CONSISTENTLY WHILE STEERING A HIGHWAY CURVE AT 40-55 MPH MY JEEP STEERING DISENGAGES AND RESULTS IN AN UNSAFE INABILITY TO MAINTAIN THE STEERING COLUMN. THE STEERING CAN BE DESCRIBED AS LOOSE AND COMMONLY DESCRIBED BY PASSENGERS AS THE UNSETTLING FEELING THAT THE FRAME OF THE VEHICLE IS COMING OFF THE WHEELS. PLEASE LOOK INTO THIS SAFETY ISSUE. I HAVE NOT BEEN INJURED YET BUT IF THIS CONTINUES I DON'T THINK IT WILL REMAIN THAT WAY.
Additional Notes:
2018 JEEP WRANGLER HAS TERRIFYING STEERING ISSUES. CONSISTENTLY WHILE STEERING A HIGHWAY CURVE AT 40-55 MPH MY JEEP STEERING DISENGAGES AND RESULTS IN AN UNSAFE INABILITY TO MAINTAIN THE STEERING COLUMN. THE STEERING CAN BE DESCRIBED AS LOOSE AND COMMONLY DESCRIBED BY PASSENGERS AS THE UNSETTLING FEELING THAT THE FRAME OF THE VEHICLE IS COMING OFF THE WHEELS. PLEASE LOOK INTO THIS SAFETY ISSUE. I HAVE NOT BEEN INJURED YET BUT IF THIS CONTINUES I DON'T THINK IT WILL REMAIN THAT WAY.
Mfg Campaign: 11398134
Recall Date: Feb 26, 2021
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
VEHICLES HAS EXCESSIVE PLAY IN THE STEERING WHEEL WHICH MAKES STAYING/DRIVING IN THE LANE DIFFICULT ON HIGHWAYS AND INCREDIBLY DIFFICULT ON SIDE ROADS. DEALER HAS REPLACED THE STEERING GEARBOX AND NOW SAYS IT DRIVES AS IT SOHULD. TAKEN VEHICLE TO OTHER SHOPS AND WAS TOLD THAT WHILE MOVING THE STEERING WHEEL BACK AND FORTH THE DRAG LINK MOVES IMMEDIATLY BUT THE TIE ROD DOES NOT WHICH CONTRIBUTES TO THE EXCESSIVE PLAY FELT IN THE STEERING WHEEL. ALSO THE GEARBOX MOVES AWAY FROM THE VEHICLE FRAME WHICH EXASPERATES THE PROBLEM EVEN MORE.
Corrective Action:
VEHICLES HAS EXCESSIVE PLAY IN THE STEERING WHEEL WHICH MAKES STAYING/DRIVING IN THE LANE DIFFICULT ON HIGHWAYS AND INCREDIBLY DIFFICULT ON SIDE ROADS. DEALER HAS REPLACED THE STEERING GEARBOX AND NOW SAYS IT DRIVES AS IT SOHULD. TAKEN VEHICLE TO OTHER SHOPS AND WAS TOLD THAT WHILE MOVING THE STEERING WHEEL BACK AND FORTH THE DRAG LINK MOVES IMMEDIATLY BUT THE TIE ROD DOES NOT WHICH CONTRIBUTES TO THE EXCESSIVE PLAY FELT IN THE STEERING WHEEL. ALSO THE GEARBOX MOVES AWAY FROM THE VEHICLE FRAME WHICH EXASPERATES THE PROBLEM EVEN MORE.
Additional Notes:
VEHICLES HAS EXCESSIVE PLAY IN THE STEERING WHEEL WHICH MAKES STAYING/DRIVING IN THE LANE DIFFICULT ON HIGHWAYS AND INCREDIBLY DIFFICULT ON SIDE ROADS. DEALER HAS REPLACED THE STEERING GEARBOX AND NOW SAYS IT DRIVES AS IT SOHULD. TAKEN VEHICLE TO OTHER SHOPS AND WAS TOLD THAT WHILE MOVING THE STEERING WHEEL BACK AND FORTH THE DRAG LINK MOVES IMMEDIATLY BUT THE TIE ROD DOES NOT WHICH CONTRIBUTES TO THE EXCESSIVE PLAY FELT IN THE STEERING WHEEL. ALSO THE GEARBOX MOVES AWAY FROM THE VEHICLE FRAME WHICH EXASPERATES THE PROBLEM EVEN MORE.
Mfg Campaign: 11397905
Recall Date: Feb 25, 2021
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
STEERING WHEEL BEGAN SHAKING UNCONTROLLABLY AFTER HITTING SMALL BUMP ON HIGHWAY GOING 70 MPH. WEATHER WAS BELOW FREEZING. HAD TO PULL OVER TO SHOULDER AND SLOW DOWN IN ORDER TO STOP THE SHAKING.
Corrective Action:
STEERING WHEEL BEGAN SHAKING UNCONTROLLABLY AFTER HITTING SMALL BUMP ON HIGHWAY GOING 70 MPH. WEATHER WAS BELOW FREEZING. HAD TO PULL OVER TO SHOULDER AND SLOW DOWN IN ORDER TO STOP THE SHAKING.
Additional Notes:
STEERING WHEEL BEGAN SHAKING UNCONTROLLABLY AFTER HITTING SMALL BUMP ON HIGHWAY GOING 70 MPH. WEATHER WAS BELOW FREEZING. HAD TO PULL OVER TO SHOULDER AND SLOW DOWN IN ORDER TO STOP THE SHAKING.
Mfg Campaign: 11396672
Recall Date: Feb 17, 2021
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
STEERING WHEEL SHAKE ABOVE 50 MPH AND DEATH WOBBLE MAKING A HAZARD CONDITION
Corrective Action:
STEERING WHEEL SHAKE ABOVE 50 MPH AND DEATH WOBBLE MAKING A HAZARD CONDITION
Additional Notes:
STEERING WHEEL SHAKE ABOVE 50 MPH AND DEATH WOBBLE MAKING A HAZARD CONDITION
Mfg Campaign: 11396692
Recall Date: Feb 17, 2021
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
STEERING WHEEL SHAKE ABOVE 50 MPH AND DEATH WOBBLE MAKING A HAZARD CONDITION
Corrective Action:
STEERING WHEEL SHAKE ABOVE 50 MPH AND DEATH WOBBLE MAKING A HAZARD CONDITION
Additional Notes:
STEERING WHEEL SHAKE ABOVE 50 MPH AND DEATH WOBBLE MAKING A HAZARD CONDITION
Mfg Campaign: 11396692
Recall Date: Feb 17, 2021
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
STEERING WHEEL SHAKE ABOVE 50 MPH AND DEATH WOBBLE MAKING A HAZARD CONDITION
Corrective Action:
STEERING WHEEL SHAKE ABOVE 50 MPH AND DEATH WOBBLE MAKING A HAZARD CONDITION
Additional Notes:
STEERING WHEEL SHAKE ABOVE 50 MPH AND DEATH WOBBLE MAKING A HAZARD CONDITION
Mfg Campaign: 11396692
Recall Date: Feb 17, 2021
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
WHEN TEMPS NEAR FREEZING AND THE VEHICLE IS COLD WHEN DRIVING AROUND 55 AND ROUNDING A CURVE THE STEERING WILL LOCK UP JUST AFTER 10 DEGREE OF WHEEL MOVEMENT. THE POWER STEERING LOCKS UP LIKE YOU HIT A MAXIMUM LIMIT AND THEN RELEASES.. HAPPENS ABOUT 2 TO 3 TIMES THEN GOES AWAY FOR THE REST OF YOUR DRIVE. DOES NOT HAPPEN WHEN WARM. IT HAS HAPPENED EVER SINCE THE DAY I BOUGHT IT.
Corrective Action:
WHEN TEMPS NEAR FREEZING AND THE VEHICLE IS COLD WHEN DRIVING AROUND 55 AND ROUNDING A CURVE THE STEERING WILL LOCK UP JUST AFTER 10 DEGREE OF WHEEL MOVEMENT. THE POWER STEERING LOCKS UP LIKE YOU HIT A MAXIMUM LIMIT AND THEN RELEASES.. HAPPENS ABOUT 2 TO 3 TIMES THEN GOES AWAY FOR THE REST OF YOUR DRIVE. DOES NOT HAPPEN WHEN WARM. IT HAS HAPPENED EVER SINCE THE DAY I BOUGHT IT.
Additional Notes:
WHEN TEMPS NEAR FREEZING AND THE VEHICLE IS COLD WHEN DRIVING AROUND 55 AND ROUNDING A CURVE THE STEERING WILL LOCK UP JUST AFTER 10 DEGREE OF WHEEL MOVEMENT. THE POWER STEERING LOCKS UP LIKE YOU HIT A MAXIMUM LIMIT AND THEN RELEASES.. HAPPENS ABOUT 2 TO 3 TIMES THEN GOES AWAY FOR THE REST OF YOUR DRIVE. DOES NOT HAPPEN WHEN WARM. IT HAS HAPPENED EVER SINCE THE DAY I BOUGHT IT.
Mfg Campaign: 11396438
Recall Date: Feb 16, 2021
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
MY JEEP WRANGLER HAS HAD A STICKY TRANSMISSION SINCE I INITIALLY PURCHASED IT AND THE DEALERSHIP HAS BEEN GIVING ME THE RUN AROUND SINCE. THE TRANSMISSION HESITATES TO TRANSITION BETWEEN GEARS WHILE ACCELERATING AND EVEN MAKES A LOUD HIGH IDLING NOISE WHILE ACCELERATING AS IF IT DOESN'T WANT TO ACCELERATE. I'VE BEEN TO THE DEALERSHIP 4 TIMES TO BE SERVICED FOR THE SAME ISSUE AND THEY HAVENT FIXED IT AND NOW KEEPS SAYING THERE'S NOTHING WRONG. I RENTED THE SAME MODEL JEEP FOR TWO WEEKS BEFORE BUYING THIS ONE SO I KNOW EXACTLY HOW IT SHOULD DRIVE. PLEASE HELP ME AND INVESTIGATE. I PAID TOO MUCH FOR MY JEEP TO HAVE MY EXPERIENCE RUINED BY A BAD TRANSMISSION.
Corrective Action:
MY JEEP WRANGLER HAS HAD A STICKY TRANSMISSION SINCE I INITIALLY PURCHASED IT AND THE DEALERSHIP HAS BEEN GIVING ME THE RUN AROUND SINCE. THE TRANSMISSION HESITATES TO TRANSITION BETWEEN GEARS WHILE ACCELERATING AND EVEN MAKES A LOUD HIGH IDLING NOISE WHILE ACCELERATING AS IF IT DOESN'T WANT TO ACCELERATE. I'VE BEEN TO THE DEALERSHIP 4 TIMES TO BE SERVICED FOR THE SAME ISSUE AND THEY HAVENT FIXED IT AND NOW KEEPS SAYING THERE'S NOTHING WRONG. I RENTED THE SAME MODEL JEEP FOR TWO WEEKS BEFORE BUYING THIS ONE SO I KNOW EXACTLY HOW IT SHOULD DRIVE. PLEASE HELP ME AND INVESTIGATE. I PAID TOO MUCH FOR MY JEEP TO HAVE MY EXPERIENCE RUINED BY A BAD TRANSMISSION.
Additional Notes:
MY JEEP WRANGLER HAS HAD A STICKY TRANSMISSION SINCE I INITIALLY PURCHASED IT AND THE DEALERSHIP HAS BEEN GIVING ME THE RUN AROUND SINCE. THE TRANSMISSION HESITATES TO TRANSITION BETWEEN GEARS WHILE ACCELERATING AND EVEN MAKES A LOUD HIGH IDLING NOISE WHILE ACCELERATING AS IF IT DOESN'T WANT TO ACCELERATE. I'VE BEEN TO THE DEALERSHIP 4 TIMES TO BE SERVICED FOR THE SAME ISSUE AND THEY HAVENT FIXED IT AND NOW KEEPS SAYING THERE'S NOTHING WRONG. I RENTED THE SAME MODEL JEEP FOR TWO WEEKS BEFORE BUYING THIS ONE SO I KNOW EXACTLY HOW IT SHOULD DRIVE. PLEASE HELP ME AND INVESTIGATE. I PAID TOO MUCH FOR MY JEEP TO HAVE MY EXPERIENCE RUINED BY A BAD TRANSMISSION.
Mfg Campaign: 11396489
Recall Date: Feb 16, 2021
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
STEERING WHEEL STIFFENS WHEN TAKING CURVES IN HIGHWAY AND REQUIRES EXCESSIVE FORCE TO UNLOCK BEFORE HITTING SOMETHING'THIS HAS BEEN HAPPENED FREQUENTLY AND REQUIRES MORE FORCE EACH TIME.
Corrective Action:
STEERING WHEEL STIFFENS WHEN TAKING CURVES IN HIGHWAY AND REQUIRES EXCESSIVE FORCE TO UNLOCK BEFORE HITTING SOMETHING'THIS HAS BEEN HAPPENED FREQUENTLY AND REQUIRES MORE FORCE EACH TIME.
Additional Notes:
STEERING WHEEL STIFFENS WHEN TAKING CURVES IN HIGHWAY AND REQUIRES EXCESSIVE FORCE TO UNLOCK BEFORE HITTING SOMETHING'THIS HAS BEEN HAPPENED FREQUENTLY AND REQUIRES MORE FORCE EACH TIME.
Mfg Campaign: 11396052
Recall Date: Feb 13, 2021
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE JEEP STARTS TO SHAKE WHILE DRIVING AND IT IS HARD TO HOLD ONTO STEERING WHEEL. FEELS LIKE YOU HAVE NO CONTROL. THE MILEAGE ODOMETER GOES FROM 999,999 BACK TO CORRECT ONE. IT IS A BRAND NEW 2018. CAN'T GET THE STEERING PART BECAUSE IT IS ON BACK ORDER. WE DIDN'T EVEN GET A NOTICE ABOUT RECALL. I AM SO BLESSED MY DAUGHTER HAS NOT BEEN IN AN ACCIDENT GOING TO AND FROM COLLEGE
Corrective Action:
THE JEEP STARTS TO SHAKE WHILE DRIVING AND IT IS HARD TO HOLD ONTO STEERING WHEEL. FEELS LIKE YOU HAVE NO CONTROL. THE MILEAGE ODOMETER GOES FROM 999,999 BACK TO CORRECT ONE. IT IS A BRAND NEW 2018. CAN'T GET THE STEERING PART BECAUSE IT IS ON BACK ORDER. WE DIDN'T EVEN GET A NOTICE ABOUT RECALL. I AM SO BLESSED MY DAUGHTER HAS NOT BEEN IN AN ACCIDENT GOING TO AND FROM COLLEGE
Additional Notes:
THE JEEP STARTS TO SHAKE WHILE DRIVING AND IT IS HARD TO HOLD ONTO STEERING WHEEL. FEELS LIKE YOU HAVE NO CONTROL. THE MILEAGE ODOMETER GOES FROM 999,999 BACK TO CORRECT ONE. IT IS A BRAND NEW 2018. CAN'T GET THE STEERING PART BECAUSE IT IS ON BACK ORDER. WE DIDN'T EVEN GET A NOTICE ABOUT RECALL. I AM SO BLESSED MY DAUGHTER HAS NOT BEEN IN AN ACCIDENT GOING TO AND FROM COLLEGE
Mfg Campaign: 11396004
Recall Date: Feb 12, 2021
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
THE JEEP STARTS TO SHAKE WHILE DRIVING AND IT IS HARD TO HOLD ONTO STEERING WHEEL. FEELS LIKE YOU HAVE NO CONTROL. THE MILEAGE ODOMETER GOES FROM 999,999 BACK TO CORRECT ONE. IT IS A BRAND NEW 2018. CAN'T GET THE STEERING PART BECAUSE IT IS ON BACK ORDER. WE DIDN'T EVEN GET A NOTICE ABOUT RECALL. I AM SO BLESSED MY DAUGHTER HAS NOT BEEN IN AN ACCIDENT GOING TO AND FROM COLLEGE
Corrective Action:
THE JEEP STARTS TO SHAKE WHILE DRIVING AND IT IS HARD TO HOLD ONTO STEERING WHEEL. FEELS LIKE YOU HAVE NO CONTROL. THE MILEAGE ODOMETER GOES FROM 999,999 BACK TO CORRECT ONE. IT IS A BRAND NEW 2018. CAN'T GET THE STEERING PART BECAUSE IT IS ON BACK ORDER. WE DIDN'T EVEN GET A NOTICE ABOUT RECALL. I AM SO BLESSED MY DAUGHTER HAS NOT BEEN IN AN ACCIDENT GOING TO AND FROM COLLEGE
Additional Notes:
THE JEEP STARTS TO SHAKE WHILE DRIVING AND IT IS HARD TO HOLD ONTO STEERING WHEEL. FEELS LIKE YOU HAVE NO CONTROL. THE MILEAGE ODOMETER GOES FROM 999,999 BACK TO CORRECT ONE. IT IS A BRAND NEW 2018. CAN'T GET THE STEERING PART BECAUSE IT IS ON BACK ORDER. WE DIDN'T EVEN GET A NOTICE ABOUT RECALL. I AM SO BLESSED MY DAUGHTER HAS NOT BEEN IN AN ACCIDENT GOING TO AND FROM COLLEGE
Mfg Campaign: 11396004
Recall Date: Feb 12, 2021
Chrysler (fca Us, Llc)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
DEFROST IS AWFUL EVERYWHERE EXCEPT IN MIDDLE. WHY WOULD DEFROST RUN ACROSS ENTIRE FRONT DASH, AND NOT BLOW OUT AIR ANYWHERE EXCEPT IN CENTER!! IT'S FOR LOOKS MY DEALERSHIP TOLD ME. VERY DANGEROUS, 6-8 INCHES ON DRIVER AND PASSENGER SIDE NO AIR BLOWS OUT. IN SNOWY OR ICY CONDITIONS DEFROST DOES NOT WORK, CANNOT SEE UNLESS YOU PULL OVER AND SCRAPE IT!!
Corrective Action:
DEFROST IS AWFUL EVERYWHERE EXCEPT IN MIDDLE. WHY WOULD DEFROST RUN ACROSS ENTIRE FRONT DASH, AND NOT BLOW OUT AIR ANYWHERE EXCEPT IN CENTER!! IT'S FOR LOOKS MY DEALERSHIP TOLD ME. VERY DANGEROUS, 6-8 INCHES ON DRIVER AND PASSENGER SIDE NO AIR BLOWS OUT. IN SNOWY OR ICY CONDITIONS DEFROST DOES NOT WORK, CANNOT SEE UNLESS YOU PULL OVER AND SCRAPE IT!!
Additional Notes:
DEFROST IS AWFUL EVERYWHERE EXCEPT IN MIDDLE. WHY WOULD DEFROST RUN ACROSS ENTIRE FRONT DASH, AND NOT BLOW OUT AIR ANYWHERE EXCEPT IN CENTER!! IT'S FOR LOOKS MY DEALERSHIP TOLD ME. VERY DANGEROUS, 6-8 INCHES ON DRIVER AND PASSENGER SIDE NO AIR BLOWS OUT. IN SNOWY OR ICY CONDITIONS DEFROST DOES NOT WORK, CANNOT SEE UNLESS YOU PULL OVER AND SCRAPE IT!!
Mfg Campaign: 11395576
Recall Date: Feb 10, 2021
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
THE STEERING WHEEL LOCKS UP WHILE DRIVING. THIS ESPECIALLY HAPPENS IN COLD WEATHER. THE STEERING WHEEL IS EITHER DIFFICULT TO TURN / SLOW TO RESPOND TO TURNING, OR, ON ONE OCCASION (FEB 7, 2021), IT LOCKED UP COMPLETELY WHILE DRIVING ON THE HIGHWAY. I WAS TRYING TO FOLLOW A CURVE IN THE ROAD AND THE VEHICLE DID NOT RESPOND. I HAD TO STOP THE CAR TO GET THE WHEEL TO UNLOCK. THIS ISSUE HAS BEEN GOING ON FOR THE LAST MONTH, AND CULMINATED IN THE VERY ALARMING EPISODE ON FEB 7. AFTER GOOGLING THIS ISSUE, I'M AWARE THAT IT IS A VERY COMMON PROBLEM IN JEEP WRANGLERS (LIKE MINE) PURCHASED IN LATE 2017 THROUGH EARLY 2018. I PURCHASED MY JEEP IN FEB, 2018. I'VE NOTIFIED CHRYSLER AND MY DEALERSHIP. MY DEALERSHIP INFORMS ME THAT IT IS LIKELY THE GEARBOX, BUT THEY ARE ON A 3 WEEK BACK ORDER. I'M AFRAID TO DRIVE MY VEHICLE, BUT AM TAKING IT TO MY DEALERSHIP TOMORROW (FEB 9) TO BE DIAGNOSED, AND HOPE TO ARRIVE THERE SAFELY.
Corrective Action:
THE STEERING WHEEL LOCKS UP WHILE DRIVING. THIS ESPECIALLY HAPPENS IN COLD WEATHER. THE STEERING WHEEL IS EITHER DIFFICULT TO TURN / SLOW TO RESPOND TO TURNING, OR, ON ONE OCCASION (FEB 7, 2021), IT LOCKED UP COMPLETELY WHILE DRIVING ON THE HIGHWAY. I WAS TRYING TO FOLLOW A CURVE IN THE ROAD AND THE VEHICLE DID NOT RESPOND. I HAD TO STOP THE CAR TO GET THE WHEEL TO UNLOCK. THIS ISSUE HAS BEEN GOING ON FOR THE LAST MONTH, AND CULMINATED IN THE VERY ALARMING EPISODE ON FEB 7. AFTER GOOGLING THIS ISSUE, I'M AWARE THAT IT IS A VERY COMMON PROBLEM IN JEEP WRANGLERS (LIKE MINE) PURCHASED IN LATE 2017 THROUGH EARLY 2018. I PURCHASED MY JEEP IN FEB, 2018. I'VE NOTIFIED CHRYSLER AND MY DEALERSHIP. MY DEALERSHIP INFORMS ME THAT IT IS LIKELY THE GEARBOX, BUT THEY ARE ON A 3 WEEK BACK ORDER. I'M AFRAID TO DRIVE MY VEHICLE, BUT AM TAKING IT TO MY DEALERSHIP TOMORROW (FEB 9) TO BE DIAGNOSED, AND HOPE TO ARRIVE THERE SAFELY.
Additional Notes:
THE STEERING WHEEL LOCKS UP WHILE DRIVING. THIS ESPECIALLY HAPPENS IN COLD WEATHER. THE STEERING WHEEL IS EITHER DIFFICULT TO TURN / SLOW TO RESPOND TO TURNING, OR, ON ONE OCCASION (FEB 7, 2021), IT LOCKED UP COMPLETELY WHILE DRIVING ON THE HIGHWAY. I WAS TRYING TO FOLLOW A CURVE IN THE ROAD AND THE VEHICLE DID NOT RESPOND. I HAD TO STOP THE CAR TO GET THE WHEEL TO UNLOCK. THIS ISSUE HAS BEEN GOING ON FOR THE LAST MONTH, AND CULMINATED IN THE VERY ALARMING EPISODE ON FEB 7. AFTER GOOGLING THIS ISSUE, I'M AWARE THAT IT IS A VERY COMMON PROBLEM IN JEEP WRANGLERS (LIKE MINE) PURCHASED IN LATE 2017 THROUGH EARLY 2018. I PURCHASED MY JEEP IN FEB, 2018. I'VE NOTIFIED CHRYSLER AND MY DEALERSHIP. MY DEALERSHIP INFORMS ME THAT IT IS LIKELY THE GEARBOX, BUT THEY ARE ON A 3 WEEK BACK ORDER. I'M AFRAID TO DRIVE MY VEHICLE, BUT AM TAKING IT TO MY DEALERSHIP TOMORROW (FEB 9) TO BE DIAGNOSED, AND HOPE TO ARRIVE THERE SAFELY.
Mfg Campaign: 11395182
Recall Date: Feb 8, 2021
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
WHILE PULLING OUT OF A GAS STATION IN A RIGHT HAND TURN TO ENTER A HIGHWAY, THE STEERING WHEEL LOCKED IN PLACE IN THE RIGHT TURN AND I WAS UNABLE TO TURN BACK TO THE LEFT AND CONTINUED IN THE RIGHT HAND TURN INTO THE BARRICADES. IT WAS PHYSICALLY LOCKED.
Corrective Action:
WHILE PULLING OUT OF A GAS STATION IN A RIGHT HAND TURN TO ENTER A HIGHWAY, THE STEERING WHEEL LOCKED IN PLACE IN THE RIGHT TURN AND I WAS UNABLE TO TURN BACK TO THE LEFT AND CONTINUED IN THE RIGHT HAND TURN INTO THE BARRICADES. IT WAS PHYSICALLY LOCKED.
Additional Notes:
WHILE PULLING OUT OF A GAS STATION IN A RIGHT HAND TURN TO ENTER A HIGHWAY, THE STEERING WHEEL LOCKED IN PLACE IN THE RIGHT TURN AND I WAS UNABLE TO TURN BACK TO THE LEFT AND CONTINUED IN THE RIGHT HAND TURN INTO THE BARRICADES. IT WAS PHYSICALLY LOCKED.
Mfg Campaign: 11394782
Recall Date: Feb 5, 2021
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