Complaints & Recalls
Official Safety Recalls - Important!
16 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2024 Jeep Wrangler vehicles. The wiring harness for the rearview camera and the center brake light may short circuit, which can disable the rearview camera image and center brake light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 111, "Rear Visibility" and 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 77B
Recall Date: Sep 12, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Gladiator and 2018-2024 Jeep Wrangler vehicles. The instrument panel cluster may experience an internal short circuit and fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 30B
Recall Date: Sep 5, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021 Jeep Wrangler and Jeep Gladiator vehicles that were previously remedied under NHTSA recall number 23V-116. The software for the powertrain control module may cause an engine stall, which can result in a loss of drive power.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 92B
Recall Date: Aug 1, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021-2024 Jeep Wrangler and 2022-2024 Jeep Grand Cherokee vehicles. A hybrid control processor (HCP) software error may cause the defrosting and defogging system to be inoperative. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 04B
Recall Date: Feb 15, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Wrangler Plug-In Hybrid Electric (PHEV) vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: B9A
Recall Date: Nov 22, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Wrangler, Gladiator, and 2022-2023 Ram 1500 vehicles equipped with a 3.0L diesel engine. The high pressure fuel pump (HPFP) may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 01A
Recall Date: Apr 13, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2022 Jeep Wrangler vehicles. A stud on the frame assembly may puncture the fuel tank in a crash, which can result in a fuel leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 28A
Recall Date: Mar 23, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2023 Jeep Wrangler, and 2020-2023 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 19A
Recall Date: Feb 23, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Wrangler 4xe vehicles equipped with 2.0L Plug-In Hybrid Electric Vehicle engines. A loss of communication may cause an engine shutdown.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: ZB7
Recall Date: Nov 23, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2022 Jeep Wrangler, Ram 1500, and 2021-2022 Jeep Gladiator vehicles equipped with 3.0L diesel engines. The high pressure fuel pump (HPFP) may fail, causing an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z96
Recall Date: Oct 13, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2022 Ram 1500, Jeep Gladiator, and 2021 Jeep Wrangler vehicles. The front seat belt retractors may have an improperly welded micro gas generator, which can result in seat belt pretensioner failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z95
Recall Date: Oct 13, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2021 Jeep Wrangler, RAM 1500 and 2021 Jeep Gladiator vehicles. A radio software error may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z86
Recall Date: Aug 25, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2021 Jeep Wrangler and 2020-2021 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: Y01
Recall Date: Jan 28, 2021
Consumer Complaints
1.2K ComplaintsChrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
1.The vehicle shakes uncontrollably when hitting a bump on the highway at all times. Started with only every now and then. Currently I am unable to drive the vehicle on the highway due to safety concerns. If traveling 50 miles or more, steering wheel shakes and whole car shakes until I slow down. Vehicle is available to inspect and drive to confirm. 2.My safety and that of others is put at risk every time I hit a bump on the highway because I have to step on the brake in order to slow down enough in order to get it to stop. Several times I have had people behind me almost hit me, even when in the slow lane. 3.The vehicle was serviced by the Jeep dealership that I purchased it from I believe 3 times. Each time the problem was not correct even though they claimed they replaced a part. I had an independent mechanic (who we trust: this individual services the police car fleet for the department my husband works for). The repair lasted about a year. The shaking has gotten progressively worse over the last few months and now it always happens when any bump in the road is hit, or over a transition from the road onto an overpass, etc. 4.There are no warnings present.
Corrective Action:
1.The vehicle shakes uncontrollably when hitting a bump on the highway at all times. Started with only every now and then. Currently I am unable to drive the vehicle on the highway due to safety concerns. If traveling 50 miles or more, steering wheel shakes and whole car shakes until I slow down. Vehicle is available to inspect and drive to confirm. 2.My safety and that of others is put at risk every time I hit a bump on the highway because I have to step on the brake in order to slow down enough in order to get it to stop. Several times I have had people behind me almost hit me, even when in the slow lane. 3.The vehicle was serviced by the Jeep dealership that I purchased it from I believe 3 times. Each time the problem was not correct even though they claimed they replaced a part. I had an independent mechanic (who we trust: this individual services the police car fleet for the department my husband works for). The repair lasted about a year. The shaking has gotten progressively worse over the last few months and now it always happens when any bump in the road is hit, or over a transition from the road onto an overpass, etc. 4.There are no warnings present.
Additional Notes:
1.The vehicle shakes uncontrollably when hitting a bump on the highway at all times. Started with only every now and then. Currently I am unable to drive the vehicle on the highway due to safety concerns. If traveling 50 miles or more, steering wheel shakes and whole car shakes until I slow down. Vehicle is available to inspect and drive to confirm. 2.My safety and that of others is put at risk every time I hit a bump on the highway because I have to step on the brake in order to slow down enough in order to get it to stop. Several times I have had people behind me almost hit me, even when in the slow lane. 3.The vehicle was serviced by the Jeep dealership that I purchased it from I believe 3 times. Each time the problem was not correct even though they claimed they replaced a part. I had an independent mechanic (who we trust: this individual services the police car fleet for the department my husband works for). The repair lasted about a year. The shaking has gotten progressively worse over the last few months and now it always happens when any bump in the road is hit, or over a transition from the road onto an overpass, etc. 4.There are no warnings present.
Mfg Campaign: 11570552
Recall Date: Feb 7, 2024
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
1.The vehicle shakes uncontrollably when hitting a bump on the highway at all times. Started with only every now and then. Currently I am unable to drive the vehicle on the highway due to safety concerns. If traveling 50 miles or more, steering wheel shakes and whole car shakes until I slow down. Vehicle is available to inspect and drive to confirm. 2.My safety and that of others is put at risk every time I hit a bump on the highway because I have to step on the brake in order to slow down enough in order to get it to stop. Several times I have had people behind me almost hit me, even when in the slow lane. 3.The vehicle was serviced by the Jeep dealership that I purchased it from I believe 3 times. Each time the problem was not correct even though they claimed they replaced a part. I had an independent mechanic (who we trust: this individual services the police car fleet for the department my husband works for). The repair lasted about a year. The shaking has gotten progressively worse over the last few months and now it always happens when any bump in the road is hit, or over a transition from the road onto an overpass, etc. 4.There are no warnings present.
Corrective Action:
1.The vehicle shakes uncontrollably when hitting a bump on the highway at all times. Started with only every now and then. Currently I am unable to drive the vehicle on the highway due to safety concerns. If traveling 50 miles or more, steering wheel shakes and whole car shakes until I slow down. Vehicle is available to inspect and drive to confirm. 2.My safety and that of others is put at risk every time I hit a bump on the highway because I have to step on the brake in order to slow down enough in order to get it to stop. Several times I have had people behind me almost hit me, even when in the slow lane. 3.The vehicle was serviced by the Jeep dealership that I purchased it from I believe 3 times. Each time the problem was not correct even though they claimed they replaced a part. I had an independent mechanic (who we trust: this individual services the police car fleet for the department my husband works for). The repair lasted about a year. The shaking has gotten progressively worse over the last few months and now it always happens when any bump in the road is hit, or over a transition from the road onto an overpass, etc. 4.There are no warnings present.
Additional Notes:
1.The vehicle shakes uncontrollably when hitting a bump on the highway at all times. Started with only every now and then. Currently I am unable to drive the vehicle on the highway due to safety concerns. If traveling 50 miles or more, steering wheel shakes and whole car shakes until I slow down. Vehicle is available to inspect and drive to confirm. 2.My safety and that of others is put at risk every time I hit a bump on the highway because I have to step on the brake in order to slow down enough in order to get it to stop. Several times I have had people behind me almost hit me, even when in the slow lane. 3.The vehicle was serviced by the Jeep dealership that I purchased it from I believe 3 times. Each time the problem was not correct even though they claimed they replaced a part. I had an independent mechanic (who we trust: this individual services the police car fleet for the department my husband works for). The repair lasted about a year. The shaking has gotten progressively worse over the last few months and now it always happens when any bump in the road is hit, or over a transition from the road onto an overpass, etc. 4.There are no warnings present.
Mfg Campaign: 11570552
Recall Date: Feb 7, 2024
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
1.The vehicle shakes uncontrollably when hitting a bump on the highway at all times. Started with only every now and then. Currently I am unable to drive the vehicle on the highway due to safety concerns. If traveling 50 miles or more, steering wheel shakes and whole car shakes until I slow down. Vehicle is available to inspect and drive to confirm. 2.My safety and that of others is put at risk every time I hit a bump on the highway because I have to step on the brake in order to slow down enough in order to get it to stop. Several times I have had people behind me almost hit me, even when in the slow lane. 3.The vehicle was serviced by the Jeep dealership that I purchased it from I believe 3 times. Each time the problem was not correct even though they claimed they replaced a part. I had an independent mechanic (who we trust: this individual services the police car fleet for the department my husband works for). The repair lasted about a year. The shaking has gotten progressively worse over the last few months and now it always happens when any bump in the road is hit, or over a transition from the road onto an overpass, etc. 4.There are no warnings present.
Corrective Action:
1.The vehicle shakes uncontrollably when hitting a bump on the highway at all times. Started with only every now and then. Currently I am unable to drive the vehicle on the highway due to safety concerns. If traveling 50 miles or more, steering wheel shakes and whole car shakes until I slow down. Vehicle is available to inspect and drive to confirm. 2.My safety and that of others is put at risk every time I hit a bump on the highway because I have to step on the brake in order to slow down enough in order to get it to stop. Several times I have had people behind me almost hit me, even when in the slow lane. 3.The vehicle was serviced by the Jeep dealership that I purchased it from I believe 3 times. Each time the problem was not correct even though they claimed they replaced a part. I had an independent mechanic (who we trust: this individual services the police car fleet for the department my husband works for). The repair lasted about a year. The shaking has gotten progressively worse over the last few months and now it always happens when any bump in the road is hit, or over a transition from the road onto an overpass, etc. 4.There are no warnings present.
Additional Notes:
1.The vehicle shakes uncontrollably when hitting a bump on the highway at all times. Started with only every now and then. Currently I am unable to drive the vehicle on the highway due to safety concerns. If traveling 50 miles or more, steering wheel shakes and whole car shakes until I slow down. Vehicle is available to inspect and drive to confirm. 2.My safety and that of others is put at risk every time I hit a bump on the highway because I have to step on the brake in order to slow down enough in order to get it to stop. Several times I have had people behind me almost hit me, even when in the slow lane. 3.The vehicle was serviced by the Jeep dealership that I purchased it from I believe 3 times. Each time the problem was not correct even though they claimed they replaced a part. I had an independent mechanic (who we trust: this individual services the police car fleet for the department my husband works for). The repair lasted about a year. The shaking has gotten progressively worse over the last few months and now it always happens when any bump in the road is hit, or over a transition from the road onto an overpass, etc. 4.There are no warnings present.
Mfg Campaign: 11570552
Recall Date: Feb 7, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Fire started about 15 minutes after parking the Jeep. Flames and smoke first appeared in engine compartment on passenger side where an electrical panel is located. Fire spread quickly and burnt out entire front of vehicle before the fire department was able to extinguish the flames. Vehicle is a total loss.
Corrective Action:
Fire started about 15 minutes after parking the Jeep. Flames and smoke first appeared in engine compartment on passenger side where an electrical panel is located. Fire spread quickly and burnt out entire front of vehicle before the fire department was able to extinguish the flames. Vehicle is a total loss.
Additional Notes:
Fire started about 15 minutes after parking the Jeep. Flames and smoke first appeared in engine compartment on passenger side where an electrical panel is located. Fire spread quickly and burnt out entire front of vehicle before the fire department was able to extinguish the flames. Vehicle is a total loss.
Mfg Campaign: 11570607
Recall Date: Feb 7, 2024
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Fire started about 15 minutes after parking the Jeep. Flames and smoke first appeared in engine compartment on passenger side where an electrical panel is located. Fire spread quickly and burnt out entire front of vehicle before the fire department was able to extinguish the flames. Vehicle is a total loss.
Corrective Action:
Fire started about 15 minutes after parking the Jeep. Flames and smoke first appeared in engine compartment on passenger side where an electrical panel is located. Fire spread quickly and burnt out entire front of vehicle before the fire department was able to extinguish the flames. Vehicle is a total loss.
Additional Notes:
Fire started about 15 minutes after parking the Jeep. Flames and smoke first appeared in engine compartment on passenger side where an electrical panel is located. Fire spread quickly and burnt out entire front of vehicle before the fire department was able to extinguish the flames. Vehicle is a total loss.
Mfg Campaign: 11570607
Recall Date: Feb 7, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V787000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V787000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V787000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11569923
Recall Date: Feb 5, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V787000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V787000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V787000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11570038
Recall Date: Feb 5, 2024
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Traveling in Florida on [XXX] going approximately 65 mph the rear side plastic window on our soft top wrangler blew out without any warning. Other vehicles destroyed it. I luckily was able to pull over in the median to retrieve the damaged window. It was a very dangerous situation. I looked up wrangler forums and saw that many owners had the same problem. After reading the forums and talking to the service department at the dealership they don’t have a fix for the problem. My wife and I are hesitant to take our vehicle on any road over 50 mph. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Traveling in Florida on [XXX] going approximately 65 mph the rear side plastic window on our soft top wrangler blew out without any warning. Other vehicles destroyed it. I luckily was able to pull over in the median to retrieve the damaged window. It was a very dangerous situation. I looked up wrangler forums and saw that many owners had the same problem. After reading the forums and talking to the service department at the dealership they don’t have a fix for the problem. My wife and I are hesitant to take our vehicle on any road over 50 mph. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Traveling in Florida on [XXX] going approximately 65 mph the rear side plastic window on our soft top wrangler blew out without any warning. Other vehicles destroyed it. I luckily was able to pull over in the median to retrieve the damaged window. It was a very dangerous situation. I looked up wrangler forums and saw that many owners had the same problem. After reading the forums and talking to the service department at the dealership they don’t have a fix for the problem. My wife and I are hesitant to take our vehicle on any road over 50 mph. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11570124
Recall Date: Feb 5, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Recall for battery preventing use of the vehicle due to fire risk. Over 3 months of inability to use vehicle and sill no solution.
Corrective Action:
Recall for battery preventing use of the vehicle due to fire risk. Over 3 months of inability to use vehicle and sill no solution.
Additional Notes:
Recall for battery preventing use of the vehicle due to fire risk. Over 3 months of inability to use vehicle and sill no solution.
Mfg Campaign: 11569841
Recall Date: Feb 4, 2024
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Recall for battery preventing use of the vehicle due to fire risk. Over 3 months of inability to use vehicle and sill no solution.
Corrective Action:
Recall for battery preventing use of the vehicle due to fire risk. Over 3 months of inability to use vehicle and sill no solution.
Additional Notes:
Recall for battery preventing use of the vehicle due to fire risk. Over 3 months of inability to use vehicle and sill no solution.
Mfg Campaign: 11569841
Recall Date: Feb 4, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2021 Jeep Wrangler. The contact stated that the vehicle was designed to drive 21 miles with a full charge; however, the full charge only produced 5 miles of driving. The contact received notification of NHTSA Campaign Number: 23V787000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 49,000. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2021 Jeep Wrangler. The contact stated that the vehicle was designed to drive 21 miles with a full charge; however, the full charge only produced 5 miles of driving. The contact received notification of NHTSA Campaign Number: 23V787000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 49,000. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2021 Jeep Wrangler. The contact stated that the vehicle was designed to drive 21 miles with a full charge; however, the full charge only produced 5 miles of driving. The contact received notification of NHTSA Campaign Number: 23V787000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 49,000. VIN tool confirms parts not available.
Mfg Campaign: 11569355
Recall Date: Feb 1, 2024
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
We purchased our 2021 Jeep Wrangler Rubicon 4XE/4WD Hybrid in December of 2021. Since our purchase, we've received multiple recall notices which were since resolved. The volume of these recalls has been concerning to us, especially for such an expensive vehicle for which we had an expectation of quality. However, the most recent recall for the High Voltage Battery B9A/NHTSA 23V-787 is a catastrophic problem because we live in an attached townhome community. This exposes us personally to both catastrophic danger AND liability. Secondarily, we paid a hefty premium purchase price for a hybrid vehicle, a function that is lost to us now. We also incurred the considerable expense of installing a charger in our garage, for use with our Jeep Rubicon. We can no longer use this charging station.
Corrective Action:
We purchased our 2021 Jeep Wrangler Rubicon 4XE/4WD Hybrid in December of 2021. Since our purchase, we've received multiple recall notices which were since resolved. The volume of these recalls has been concerning to us, especially for such an expensive vehicle for which we had an expectation of quality. However, the most recent recall for the High Voltage Battery B9A/NHTSA 23V-787 is a catastrophic problem because we live in an attached townhome community. This exposes us personally to both catastrophic danger AND liability. Secondarily, we paid a hefty premium purchase price for a hybrid vehicle, a function that is lost to us now. We also incurred the considerable expense of installing a charger in our garage, for use with our Jeep Rubicon. We can no longer use this charging station.
Additional Notes:
We purchased our 2021 Jeep Wrangler Rubicon 4XE/4WD Hybrid in December of 2021. Since our purchase, we've received multiple recall notices which were since resolved. The volume of these recalls has been concerning to us, especially for such an expensive vehicle for which we had an expectation of quality. However, the most recent recall for the High Voltage Battery B9A/NHTSA 23V-787 is a catastrophic problem because we live in an attached townhome community. This exposes us personally to both catastrophic danger AND liability. Secondarily, we paid a hefty premium purchase price for a hybrid vehicle, a function that is lost to us now. We also incurred the considerable expense of installing a charger in our garage, for use with our Jeep Rubicon. We can no longer use this charging station.
Mfg Campaign: 11569007
Recall Date: Jan 31, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
We purchased our 2021 Jeep Wrangler Rubicon 4XE/4WD Hybrid in December of 2021. Since our purchase, we've received multiple recall notices which were since resolved. The volume of these recalls has been concerning to us, especially for such an expensive vehicle for which we had an expectation of quality. However, the most recent recall for the High Voltage Battery B9A/NHTSA 23V-787 is a catastrophic problem because we live in an attached townhome community. This exposes us personally to both catastrophic danger AND liability. Secondarily, we paid a hefty premium purchase price for a hybrid vehicle, a function that is lost to us now. We also incurred the considerable expense of installing a charger in our garage, for use with our Jeep Rubicon. We can no longer use this charging station.
Corrective Action:
We purchased our 2021 Jeep Wrangler Rubicon 4XE/4WD Hybrid in December of 2021. Since our purchase, we've received multiple recall notices which were since resolved. The volume of these recalls has been concerning to us, especially for such an expensive vehicle for which we had an expectation of quality. However, the most recent recall for the High Voltage Battery B9A/NHTSA 23V-787 is a catastrophic problem because we live in an attached townhome community. This exposes us personally to both catastrophic danger AND liability. Secondarily, we paid a hefty premium purchase price for a hybrid vehicle, a function that is lost to us now. We also incurred the considerable expense of installing a charger in our garage, for use with our Jeep Rubicon. We can no longer use this charging station.
Additional Notes:
We purchased our 2021 Jeep Wrangler Rubicon 4XE/4WD Hybrid in December of 2021. Since our purchase, we've received multiple recall notices which were since resolved. The volume of these recalls has been concerning to us, especially for such an expensive vehicle for which we had an expectation of quality. However, the most recent recall for the High Voltage Battery B9A/NHTSA 23V-787 is a catastrophic problem because we live in an attached townhome community. This exposes us personally to both catastrophic danger AND liability. Secondarily, we paid a hefty premium purchase price for a hybrid vehicle, a function that is lost to us now. We also incurred the considerable expense of installing a charger in our garage, for use with our Jeep Rubicon. We can no longer use this charging station.
Mfg Campaign: 11569007
Recall Date: Jan 31, 2024
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
We purchased our 2021 Jeep Wrangler Rubicon 4XE/4WD Hybrid in December of 2021. Since our purchase, we've received multiple recall notices which were since resolved. The volume of these recalls has been concerning to us, especially for such an expensive vehicle for which we had an expectation of quality. However, the most recent recall for the High Voltage Battery B9A/NHTSA 23V-787 is a catastrophic problem because we live in an attached townhome community. This exposes us personally to both catastrophic danger AND liability. Secondarily, we paid a hefty premium purchase price for a hybrid vehicle, a function that is lost to us now. We also incurred the considerable expense of installing a charger in our garage, for use with our Jeep Rubicon. We can no longer use this charging station.
Corrective Action:
We purchased our 2021 Jeep Wrangler Rubicon 4XE/4WD Hybrid in December of 2021. Since our purchase, we've received multiple recall notices which were since resolved. The volume of these recalls has been concerning to us, especially for such an expensive vehicle for which we had an expectation of quality. However, the most recent recall for the High Voltage Battery B9A/NHTSA 23V-787 is a catastrophic problem because we live in an attached townhome community. This exposes us personally to both catastrophic danger AND liability. Secondarily, we paid a hefty premium purchase price for a hybrid vehicle, a function that is lost to us now. We also incurred the considerable expense of installing a charger in our garage, for use with our Jeep Rubicon. We can no longer use this charging station.
Additional Notes:
We purchased our 2021 Jeep Wrangler Rubicon 4XE/4WD Hybrid in December of 2021. Since our purchase, we've received multiple recall notices which were since resolved. The volume of these recalls has been concerning to us, especially for such an expensive vehicle for which we had an expectation of quality. However, the most recent recall for the High Voltage Battery B9A/NHTSA 23V-787 is a catastrophic problem because we live in an attached townhome community. This exposes us personally to both catastrophic danger AND liability. Secondarily, we paid a hefty premium purchase price for a hybrid vehicle, a function that is lost to us now. We also incurred the considerable expense of installing a charger in our garage, for use with our Jeep Rubicon. We can no longer use this charging station.
Mfg Campaign: 11569007
Recall Date: Jan 31, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V787000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V787000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V787000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11568715
Recall Date: Jan 30, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2021 Jeep Wrangler. The contact stated that the message "Electric Mode Unavailable" was displayed. The vehicle was taken to the dealer, where an unknown repair was performed; however, the failure persisted. The contact received notification of NHTSA Campaign Number: 23V787000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 9,000. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2021 Jeep Wrangler. The contact stated that the message "Electric Mode Unavailable" was displayed. The vehicle was taken to the dealer, where an unknown repair was performed; however, the failure persisted. The contact received notification of NHTSA Campaign Number: 23V787000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 9,000. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2021 Jeep Wrangler. The contact stated that the message "Electric Mode Unavailable" was displayed. The vehicle was taken to the dealer, where an unknown repair was performed; however, the failure persisted. The contact received notification of NHTSA Campaign Number: 23V787000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 9,000. VIN tool confirms parts not available.
Mfg Campaign: 11568892
Recall Date: Jan 30, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V787000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V787000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V787000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11568503
Recall Date: Jan 29, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V787000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V787000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V787000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11568541
Recall Date: Jan 29, 2024
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The vehicle had a tendency to shut down while driving - the HV battery recall is a significant safety issue. It’s been 3 months since the recall and I’ve heard noting about the fix. The manufacturer instructed owners to not park newt other vehicles, in a garage, and not to charge the vehicle. That’s an unacceptable situation considering the long options for parking all Violate the manufacturers instructions,
Corrective Action:
The vehicle had a tendency to shut down while driving - the HV battery recall is a significant safety issue. It’s been 3 months since the recall and I’ve heard noting about the fix. The manufacturer instructed owners to not park newt other vehicles, in a garage, and not to charge the vehicle. That’s an unacceptable situation considering the long options for parking all Violate the manufacturers instructions,
Additional Notes:
The vehicle had a tendency to shut down while driving - the HV battery recall is a significant safety issue. It’s been 3 months since the recall and I’ve heard noting about the fix. The manufacturer instructed owners to not park newt other vehicles, in a garage, and not to charge the vehicle. That’s an unacceptable situation considering the long options for parking all Violate the manufacturers instructions,
Mfg Campaign: 11568164
Recall Date: Jan 27, 2024
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
The vehicle had a tendency to shut down while driving - the HV battery recall is a significant safety issue. It’s been 3 months since the recall and I’ve heard noting about the fix. The manufacturer instructed owners to not park newt other vehicles, in a garage, and not to charge the vehicle. That’s an unacceptable situation considering the long options for parking all Violate the manufacturers instructions,
Corrective Action:
The vehicle had a tendency to shut down while driving - the HV battery recall is a significant safety issue. It’s been 3 months since the recall and I’ve heard noting about the fix. The manufacturer instructed owners to not park newt other vehicles, in a garage, and not to charge the vehicle. That’s an unacceptable situation considering the long options for parking all Violate the manufacturers instructions,
Additional Notes:
The vehicle had a tendency to shut down while driving - the HV battery recall is a significant safety issue. It’s been 3 months since the recall and I’ve heard noting about the fix. The manufacturer instructed owners to not park newt other vehicles, in a garage, and not to charge the vehicle. That’s an unacceptable situation considering the long options for parking all Violate the manufacturers instructions,
Mfg Campaign: 11568164
Recall Date: Jan 27, 2024
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