Complaints & Recalls
Official Safety Recalls - Important!
8 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2024-2025 EV9 vehicles. The second- and third-row seat mounting bolts may be missing.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: SC329
Recall Date: Dec 20, 2024
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2024-2025 EV9 vehicles. Due to a software error, the instrument panel screen may fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: SC326
Recall Date: Oct 10, 2024
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2024 EV9 vehicles. A software error may cause the remote smart parking assist feature, which allows the operator to remotely move the vehicle, to miscalculate stopping distances.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC324
Recall Date: Sep 17, 2024
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2024 EV9 vehicles. The headliner may not adequately protect passengers from impact in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 201, "Occupant Protection In Interior Impact."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC317
Recall Date: Jun 4, 2024
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2024 EV9 vehicles. The front passenger seat belt retractor cover may not be secured properly, which can cause the front passenger seat belt automatic locking retractor (ALR) and emergency locking retractor (ELR) to not operate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 208, "Occupant Crash Protection" and 209, "Seat Belt Assemblies."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC312
Recall Date: May 14, 2024
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2023 Niro EV and 2024 EV9 vehicles. The differential gear bolts in the gear drive unit may not be tightened properly, which can result in a loss of drive power or cause the differential to lock up.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC308
Recall Date: Apr 16, 2024
Consumer Complaints
289 ComplaintsKia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The instrument display panel goes black and you can’t see speedometer or hear turn signals etc.
Corrective Action:
The instrument display panel goes black and you can’t see speedometer or hear turn signals etc.
Additional Notes:
The instrument display panel goes black and you can’t see speedometer or hear turn signals etc.
Mfg Campaign: 11677670
Recall Date: Jul 31, 2025
Kia America, Inc.
Defect Description:
SEATS
Potential Consequences:
The contact owns a 2024 Kia EV9. The contact stated while driving at an undisclosed speed, the front driver's side seat detached from the frame. Due to the failure, the contact was unable to reach the brake pedal, and almost lost control of the vehicle. In addition, the contact’s mother and minor children were also occupants of the vehicle at the time of the failure. The contact was now concerned about the safety of the vehicle and was afraid to drive the vehicle. The vehicle was taken to the dealer where it was determined that all the seats inside the vehicle had detached from the frame due to fractured bolts. The contact was informed that the bolts needed to be torqued. The vehicle was repaired. The failure first occurred immediately after the vehicle was purchased. The contact stated that the failure reoccurred. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 6.
Corrective Action:
The contact owns a 2024 Kia EV9. The contact stated while driving at an undisclosed speed, the front driver's side seat detached from the frame. Due to the failure, the contact was unable to reach the brake pedal, and almost lost control of the vehicle. In addition, the contact’s mother and minor children were also occupants of the vehicle at the time of the failure. The contact was now concerned about the safety of the vehicle and was afraid to drive the vehicle. The vehicle was taken to the dealer where it was determined that all the seats inside the vehicle had detached from the frame due to fractured bolts. The contact was informed that the bolts needed to be torqued. The vehicle was repaired. The failure first occurred immediately after the vehicle was purchased. The contact stated that the failure reoccurred. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 6.
Additional Notes:
The contact owns a 2024 Kia EV9. The contact stated while driving at an undisclosed speed, the front driver's side seat detached from the frame. Due to the failure, the contact was unable to reach the brake pedal, and almost lost control of the vehicle. In addition, the contact’s mother and minor children were also occupants of the vehicle at the time of the failure. The contact was now concerned about the safety of the vehicle and was afraid to drive the vehicle. The vehicle was taken to the dealer where it was determined that all the seats inside the vehicle had detached from the frame due to fractured bolts. The contact was informed that the bolts needed to be torqued. The vehicle was repaired. The failure first occurred immediately after the vehicle was purchased. The contact stated that the failure reoccurred. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 6.
Mfg Campaign: 11676249
Recall Date: Jul 25, 2025
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I was driving and the car suddenly gave a number of error messages, and I could not drive above 40 miles an hour on the freeway. This was very unsafe. I had it towed to the dealership and they replaced the ICCU Unit, which appears to be a very common problem with Hyundai/Kia electric vehicles. The ICCU unit does not power the car. It should not have affected the car's performance.
Corrective Action:
I was driving and the car suddenly gave a number of error messages, and I could not drive above 40 miles an hour on the freeway. This was very unsafe. I had it towed to the dealership and they replaced the ICCU Unit, which appears to be a very common problem with Hyundai/Kia electric vehicles. The ICCU unit does not power the car. It should not have affected the car's performance.
Additional Notes:
I was driving and the car suddenly gave a number of error messages, and I could not drive above 40 miles an hour on the freeway. This was very unsafe. I had it towed to the dealership and they replaced the ICCU Unit, which appears to be a very common problem with Hyundai/Kia electric vehicles. The ICCU unit does not power the car. It should not have affected the car's performance.
Mfg Campaign: 11676269
Recall Date: Jul 25, 2025
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
I was driving and the car suddenly gave a number of error messages, and I could not drive above 40 miles an hour on the freeway. This was very unsafe. I had it towed to the dealership and they replaced the ICCU Unit, which appears to be a very common problem with Hyundai/Kia electric vehicles. The ICCU unit does not power the car. It should not have affected the car's performance.
Corrective Action:
I was driving and the car suddenly gave a number of error messages, and I could not drive above 40 miles an hour on the freeway. This was very unsafe. I had it towed to the dealership and they replaced the ICCU Unit, which appears to be a very common problem with Hyundai/Kia electric vehicles. The ICCU unit does not power the car. It should not have affected the car's performance.
Additional Notes:
I was driving and the car suddenly gave a number of error messages, and I could not drive above 40 miles an hour on the freeway. This was very unsafe. I had it towed to the dealership and they replaced the ICCU Unit, which appears to be a very common problem with Hyundai/Kia electric vehicles. The ICCU unit does not power the car. It should not have affected the car's performance.
Mfg Campaign: 11676269
Recall Date: Jul 25, 2025
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The car battery cells are defective and would not charge above 60%. After faulting on electrical vehicle alarm instrument panel sometimes may show false battery state of charge.
Corrective Action:
The car battery cells are defective and would not charge above 60%. After faulting on electrical vehicle alarm instrument panel sometimes may show false battery state of charge.
Additional Notes:
The car battery cells are defective and would not charge above 60%. After faulting on electrical vehicle alarm instrument panel sometimes may show false battery state of charge.
Mfg Campaign: 11676306
Recall Date: Jul 25, 2025
Kia America, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
When traveling at highway speeds the rear suspension is not capable of handling road imperfections. When a pot hole or other disturbance occurs, the rear end of the vehicle violently porpoises and swing back and forth. This is made even more obvious when taking a long sweeping curves at 55 plus. It causes the entire chassis to become very upset. I have never had a car do this.
Corrective Action:
When traveling at highway speeds the rear suspension is not capable of handling road imperfections. When a pot hole or other disturbance occurs, the rear end of the vehicle violently porpoises and swing back and forth. This is made even more obvious when taking a long sweeping curves at 55 plus. It causes the entire chassis to become very upset. I have never had a car do this.
Additional Notes:
When traveling at highway speeds the rear suspension is not capable of handling road imperfections. When a pot hole or other disturbance occurs, the rear end of the vehicle violently porpoises and swing back and forth. This is made even more obvious when taking a long sweeping curves at 55 plus. It causes the entire chassis to become very upset. I have never had a car do this.
Mfg Campaign: 11671190
Recall Date: Jul 3, 2025
Kia America, Inc.
Defect Description:
WHEELS
Potential Consequences:
When traveling at highway speeds the rear suspension is not capable of handling road imperfections. When a pot hole or other disturbance occurs, the rear end of the vehicle violently porpoises and swing back and forth. This is made even more obvious when taking a long sweeping curves at 55 plus. It causes the entire chassis to become very upset. I have never had a car do this.
Corrective Action:
When traveling at highway speeds the rear suspension is not capable of handling road imperfections. When a pot hole or other disturbance occurs, the rear end of the vehicle violently porpoises and swing back and forth. This is made even more obvious when taking a long sweeping curves at 55 plus. It causes the entire chassis to become very upset. I have never had a car do this.
Additional Notes:
When traveling at highway speeds the rear suspension is not capable of handling road imperfections. When a pot hole or other disturbance occurs, the rear end of the vehicle violently porpoises and swing back and forth. This is made even more obvious when taking a long sweeping curves at 55 plus. It causes the entire chassis to become very upset. I have never had a car do this.
Mfg Campaign: 11671190
Recall Date: Jul 3, 2025
Kia America, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
The contact owned a 2024 Kia EV9. The contact stated while driving at an undisclosed speed, several warning lights illuminated, and the vehicle lost automotive power. The vehicle was towed to the dealer, where it was diagnosed with a failed rear inverter. The contact was informed that the rear inverter needed to be replaced. The vehicle was repaired. The failure reoccurred. The vehicle was towed back to the dealer where it was diagnosed with a failed rear inverter again. The contact was informed that the rear inverter needed to be replaced. The vehicle was repaired. The failure reoccurred. The contact stated that while driving at an undisclosed speed, several unknown warning lights illuminated, and the vehicle lost motive power. In addition, the contact noticed smoke exiting from the rear of the vehicle. The vehicle was driven to the shoulder of the road. The local fire department arrived and extinguished the fire. The contact was unofficially informed that the fire seemed to have started from the rear of the vehicle. The contact stated that the replacement of the rear inverted was performed three times prior to the fire. The last replacement of the rear inverter was performed just a few days prior to the fire. The manufacturer was made aware of the failure, and a case was filed. In addition, the contact stated that prior to the vehicle fire, the contact was in negotiations regarding the vehicle's back. The failure mileage was approximately 10,600.
Corrective Action:
The contact owned a 2024 Kia EV9. The contact stated while driving at an undisclosed speed, several warning lights illuminated, and the vehicle lost automotive power. The vehicle was towed to the dealer, where it was diagnosed with a failed rear inverter. The contact was informed that the rear inverter needed to be replaced. The vehicle was repaired. The failure reoccurred. The vehicle was towed back to the dealer where it was diagnosed with a failed rear inverter again. The contact was informed that the rear inverter needed to be replaced. The vehicle was repaired. The failure reoccurred. The contact stated that while driving at an undisclosed speed, several unknown warning lights illuminated, and the vehicle lost motive power. In addition, the contact noticed smoke exiting from the rear of the vehicle. The vehicle was driven to the shoulder of the road. The local fire department arrived and extinguished the fire. The contact was unofficially informed that the fire seemed to have started from the rear of the vehicle. The contact stated that the replacement of the rear inverted was performed three times prior to the fire. The last replacement of the rear inverter was performed just a few days prior to the fire. The manufacturer was made aware of the failure, and a case was filed. In addition, the contact stated that prior to the vehicle fire, the contact was in negotiations regarding the vehicle's back. The failure mileage was approximately 10,600.
Additional Notes:
The contact owned a 2024 Kia EV9. The contact stated while driving at an undisclosed speed, several warning lights illuminated, and the vehicle lost automotive power. The vehicle was towed to the dealer, where it was diagnosed with a failed rear inverter. The contact was informed that the rear inverter needed to be replaced. The vehicle was repaired. The failure reoccurred. The vehicle was towed back to the dealer where it was diagnosed with a failed rear inverter again. The contact was informed that the rear inverter needed to be replaced. The vehicle was repaired. The failure reoccurred. The contact stated that while driving at an undisclosed speed, several unknown warning lights illuminated, and the vehicle lost motive power. In addition, the contact noticed smoke exiting from the rear of the vehicle. The vehicle was driven to the shoulder of the road. The local fire department arrived and extinguished the fire. The contact was unofficially informed that the fire seemed to have started from the rear of the vehicle. The contact stated that the replacement of the rear inverted was performed three times prior to the fire. The last replacement of the rear inverter was performed just a few days prior to the fire. The manufacturer was made aware of the failure, and a case was filed. In addition, the contact stated that prior to the vehicle fire, the contact was in negotiations regarding the vehicle's back. The failure mileage was approximately 10,600.
Mfg Campaign: 11670218
Recall Date: Jun 30, 2025
Kia America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
I was driving around 60-65 mph on the highway when suddenly a warning alarm went off and the warning light read “stop vehicle and check brake system”. I took my foot off the accelerator and car continued to maintain speed. The power brakes did not work. I put the car into neutral hoping that would slow it down, but it continued to maintain speed. I went into the right lane and put on my hazards. When I had the opportunity to pull into the breakdown lane, I did so and was able to push the brake pedal manually and get the car to stop, and turn it off. When I turned the car back on again, I got the same warnings and alarms. After 5-10 minutes, when I turned the car on, everything seemed to have cleared. I still had the car towed to KIA to investigate the issue.
Corrective Action:
I was driving around 60-65 mph on the highway when suddenly a warning alarm went off and the warning light read “stop vehicle and check brake system”. I took my foot off the accelerator and car continued to maintain speed. The power brakes did not work. I put the car into neutral hoping that would slow it down, but it continued to maintain speed. I went into the right lane and put on my hazards. When I had the opportunity to pull into the breakdown lane, I did so and was able to push the brake pedal manually and get the car to stop, and turn it off. When I turned the car back on again, I got the same warnings and alarms. After 5-10 minutes, when I turned the car on, everything seemed to have cleared. I still had the car towed to KIA to investigate the issue.
Additional Notes:
I was driving around 60-65 mph on the highway when suddenly a warning alarm went off and the warning light read “stop vehicle and check brake system”. I took my foot off the accelerator and car continued to maintain speed. The power brakes did not work. I put the car into neutral hoping that would slow it down, but it continued to maintain speed. I went into the right lane and put on my hazards. When I had the opportunity to pull into the breakdown lane, I did so and was able to push the brake pedal manually and get the car to stop, and turn it off. When I turned the car back on again, I got the same warnings and alarms. After 5-10 minutes, when I turned the car on, everything seemed to have cleared. I still had the car towed to KIA to investigate the issue.
Mfg Campaign: 11669841
Recall Date: Jun 27, 2025
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I was driving around 60-65 mph on the highway when suddenly a warning alarm went off and the warning light read “stop vehicle and check brake system”. I took my foot off the accelerator and car continued to maintain speed. The power brakes did not work. I put the car into neutral hoping that would slow it down, but it continued to maintain speed. I went into the right lane and put on my hazards. When I had the opportunity to pull into the breakdown lane, I did so and was able to push the brake pedal manually and get the car to stop, and turn it off. When I turned the car back on again, I got the same warnings and alarms. After 5-10 minutes, when I turned the car on, everything seemed to have cleared. I still had the car towed to KIA to investigate the issue.
Corrective Action:
I was driving around 60-65 mph on the highway when suddenly a warning alarm went off and the warning light read “stop vehicle and check brake system”. I took my foot off the accelerator and car continued to maintain speed. The power brakes did not work. I put the car into neutral hoping that would slow it down, but it continued to maintain speed. I went into the right lane and put on my hazards. When I had the opportunity to pull into the breakdown lane, I did so and was able to push the brake pedal manually and get the car to stop, and turn it off. When I turned the car back on again, I got the same warnings and alarms. After 5-10 minutes, when I turned the car on, everything seemed to have cleared. I still had the car towed to KIA to investigate the issue.
Additional Notes:
I was driving around 60-65 mph on the highway when suddenly a warning alarm went off and the warning light read “stop vehicle and check brake system”. I took my foot off the accelerator and car continued to maintain speed. The power brakes did not work. I put the car into neutral hoping that would slow it down, but it continued to maintain speed. I went into the right lane and put on my hazards. When I had the opportunity to pull into the breakdown lane, I did so and was able to push the brake pedal manually and get the car to stop, and turn it off. When I turned the car back on again, I got the same warnings and alarms. After 5-10 minutes, when I turned the car on, everything seemed to have cleared. I still had the car towed to KIA to investigate the issue.
Mfg Campaign: 11669841
Recall Date: Jun 27, 2025
Kia America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
I was driving around 60-65 mph on the highway when suddenly a warning alarm went off and the warning light read “stop vehicle and check brake system”. I took my foot off the accelerator and car continued to maintain speed. The power brakes did not work. I put the car into neutral hoping that would slow it down, but it continued to maintain speed. I went into the right lane and put on my hazards. When I had the opportunity to pull into the breakdown lane, I did so and was able to push the brake pedal manually and get the car to stop, and turn it off. When I turned the car back on again, I got the same warnings and alarms. After 5-10 minutes, when I turned the car on, everything seemed to have cleared. I still had the car towed to KIA to investigate the issue.
Corrective Action:
I was driving around 60-65 mph on the highway when suddenly a warning alarm went off and the warning light read “stop vehicle and check brake system”. I took my foot off the accelerator and car continued to maintain speed. The power brakes did not work. I put the car into neutral hoping that would slow it down, but it continued to maintain speed. I went into the right lane and put on my hazards. When I had the opportunity to pull into the breakdown lane, I did so and was able to push the brake pedal manually and get the car to stop, and turn it off. When I turned the car back on again, I got the same warnings and alarms. After 5-10 minutes, when I turned the car on, everything seemed to have cleared. I still had the car towed to KIA to investigate the issue.
Additional Notes:
I was driving around 60-65 mph on the highway when suddenly a warning alarm went off and the warning light read “stop vehicle and check brake system”. I took my foot off the accelerator and car continued to maintain speed. The power brakes did not work. I put the car into neutral hoping that would slow it down, but it continued to maintain speed. I went into the right lane and put on my hazards. When I had the opportunity to pull into the breakdown lane, I did so and was able to push the brake pedal manually and get the car to stop, and turn it off. When I turned the car back on again, I got the same warnings and alarms. After 5-10 minutes, when I turned the car on, everything seemed to have cleared. I still had the car towed to KIA to investigate the issue.
Mfg Campaign: 11669841
Recall Date: Jun 27, 2025
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2024 Kia EV9. The contact stated while driving 55 MPH, the instrument panel went blank. The vehicle was restarted, and the instrument panel returned to normal functionality. The contact stated while charging the vehicle at the residence, the notification “Connected” was displayed and then the “Disconnected” notification was displayed on the Kia App on the contact’s cellphone. While the contact was driving the vehicle, the same notifications were displayed on the instrument panel. The contact stated that the message "There may be problem with the Battery Management System - If the following occurs; Please contact your nearest service center or designated maintenance center". The contact also received notifications through the Kia App for NHTSA Campaign Number: 24V757000 (Electrical System) and 24V962000 (Seats) recalls. The contact had taken the vehicle to a dealer and was informed that the vehicle needed to stay overnight to be diagnosed and to perform the recall repairs. The contact then received an email the next day that the dealer failed to diagnose the failure and that the failure would be escalated to a technician provided by the manufacturer. The contact then called the dealer where the information was confirmed. The contact was informed that the vehicle would remain with the dealer for three to four months. The dealer was unable to provide a loaner vehicle due to a shortage of available vehicles. The manufacturer was notified of the failure but offered no assistance. The vehicle was not repaired and remained in the possession of the dealer. The failure mileage was approximately 12,000.
Corrective Action:
The contact owns a 2024 Kia EV9. The contact stated while driving 55 MPH, the instrument panel went blank. The vehicle was restarted, and the instrument panel returned to normal functionality. The contact stated while charging the vehicle at the residence, the notification “Connected” was displayed and then the “Disconnected” notification was displayed on the Kia App on the contact’s cellphone. While the contact was driving the vehicle, the same notifications were displayed on the instrument panel. The contact stated that the message "There may be problem with the Battery Management System - If the following occurs; Please contact your nearest service center or designated maintenance center". The contact also received notifications through the Kia App for NHTSA Campaign Number: 24V757000 (Electrical System) and 24V962000 (Seats) recalls. The contact had taken the vehicle to a dealer and was informed that the vehicle needed to stay overnight to be diagnosed and to perform the recall repairs. The contact then received an email the next day that the dealer failed to diagnose the failure and that the failure would be escalated to a technician provided by the manufacturer. The contact then called the dealer where the information was confirmed. The contact was informed that the vehicle would remain with the dealer for three to four months. The dealer was unable to provide a loaner vehicle due to a shortage of available vehicles. The manufacturer was notified of the failure but offered no assistance. The vehicle was not repaired and remained in the possession of the dealer. The failure mileage was approximately 12,000.
Additional Notes:
The contact owns a 2024 Kia EV9. The contact stated while driving 55 MPH, the instrument panel went blank. The vehicle was restarted, and the instrument panel returned to normal functionality. The contact stated while charging the vehicle at the residence, the notification “Connected” was displayed and then the “Disconnected” notification was displayed on the Kia App on the contact’s cellphone. While the contact was driving the vehicle, the same notifications were displayed on the instrument panel. The contact stated that the message "There may be problem with the Battery Management System - If the following occurs; Please contact your nearest service center or designated maintenance center". The contact also received notifications through the Kia App for NHTSA Campaign Number: 24V757000 (Electrical System) and 24V962000 (Seats) recalls. The contact had taken the vehicle to a dealer and was informed that the vehicle needed to stay overnight to be diagnosed and to perform the recall repairs. The contact then received an email the next day that the dealer failed to diagnose the failure and that the failure would be escalated to a technician provided by the manufacturer. The contact then called the dealer where the information was confirmed. The contact was informed that the vehicle would remain with the dealer for three to four months. The dealer was unable to provide a loaner vehicle due to a shortage of available vehicles. The manufacturer was notified of the failure but offered no assistance. The vehicle was not repaired and remained in the possession of the dealer. The failure mileage was approximately 12,000.
Mfg Campaign: 11667417
Recall Date: Jun 17, 2025
Kia America, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
when driving this car at highway speeds, if you hit any sort of obstacle, you are going to experience an extreme amount of sloshing in the back of your car. This same experience occurs when you are going down a hill, around a bend, and hit a pothole or any sort of irregularities in the road surface. When this sloshing occurs, it feels as though the back end of the car is going to whip around, causing you go to into an uncontrolled spin. To put this into perspective, I had to replace my rear tires after 10,000 miles because of how much wear this sloshing introduced to the tires - my front tiers were still at 7/32nds for reference. And we don't drive this think like a bat out of hell... At 10k miles, the alignment was also way out of whack (which the dealer admitted shouldn't have happened with so few miles on it), because of the extreme movements of the car from side to side. This phenomenon is well documented among the KIA owners forums and my dealer refuses to believe it's an issue.
Corrective Action:
when driving this car at highway speeds, if you hit any sort of obstacle, you are going to experience an extreme amount of sloshing in the back of your car. This same experience occurs when you are going down a hill, around a bend, and hit a pothole or any sort of irregularities in the road surface. When this sloshing occurs, it feels as though the back end of the car is going to whip around, causing you go to into an uncontrolled spin. To put this into perspective, I had to replace my rear tires after 10,000 miles because of how much wear this sloshing introduced to the tires - my front tiers were still at 7/32nds for reference. And we don't drive this think like a bat out of hell... At 10k miles, the alignment was also way out of whack (which the dealer admitted shouldn't have happened with so few miles on it), because of the extreme movements of the car from side to side. This phenomenon is well documented among the KIA owners forums and my dealer refuses to believe it's an issue.
Additional Notes:
when driving this car at highway speeds, if you hit any sort of obstacle, you are going to experience an extreme amount of sloshing in the back of your car. This same experience occurs when you are going down a hill, around a bend, and hit a pothole or any sort of irregularities in the road surface. When this sloshing occurs, it feels as though the back end of the car is going to whip around, causing you go to into an uncontrolled spin. To put this into perspective, I had to replace my rear tires after 10,000 miles because of how much wear this sloshing introduced to the tires - my front tiers were still at 7/32nds for reference. And we don't drive this think like a bat out of hell... At 10k miles, the alignment was also way out of whack (which the dealer admitted shouldn't have happened with so few miles on it), because of the extreme movements of the car from side to side. This phenomenon is well documented among the KIA owners forums and my dealer refuses to believe it's an issue.
Mfg Campaign: 11667057
Recall Date: Jun 15, 2025
Kia America, Inc.
Defect Description:
STEERING
Potential Consequences:
Vehicle experiences steering vibration when at highway speeds (above 65mph). I have brought the vehicle in for service four times and the issue still returned after multiple alignments, rotations, and road force balances. The local service techs are working with Kia, but it has currently been in the shop for 24 days with no resolution. According to the service advisor, tires have been inspected and even swapped with new ones but the problem is still present. I am concerned with the safety of the vehicle because it creates issues with control at high speeds which could result in an accident. Even at low speeds, the rear end fishtails over small bumps creating a temporary loss of control. I am unsure if the two are related. I can provide Kia service order numbers and Kia customer care case number upon request. Multiple other owners have experienced the same concerns and have posted a growing number of instances where the vehicle was purchased back by Kia as a result.
Corrective Action:
Vehicle experiences steering vibration when at highway speeds (above 65mph). I have brought the vehicle in for service four times and the issue still returned after multiple alignments, rotations, and road force balances. The local service techs are working with Kia, but it has currently been in the shop for 24 days with no resolution. According to the service advisor, tires have been inspected and even swapped with new ones but the problem is still present. I am concerned with the safety of the vehicle because it creates issues with control at high speeds which could result in an accident. Even at low speeds, the rear end fishtails over small bumps creating a temporary loss of control. I am unsure if the two are related. I can provide Kia service order numbers and Kia customer care case number upon request. Multiple other owners have experienced the same concerns and have posted a growing number of instances where the vehicle was purchased back by Kia as a result.
Additional Notes:
Vehicle experiences steering vibration when at highway speeds (above 65mph). I have brought the vehicle in for service four times and the issue still returned after multiple alignments, rotations, and road force balances. The local service techs are working with Kia, but it has currently been in the shop for 24 days with no resolution. According to the service advisor, tires have been inspected and even swapped with new ones but the problem is still present. I am concerned with the safety of the vehicle because it creates issues with control at high speeds which could result in an accident. Even at low speeds, the rear end fishtails over small bumps creating a temporary loss of control. I am unsure if the two are related. I can provide Kia service order numbers and Kia customer care case number upon request. Multiple other owners have experienced the same concerns and have posted a growing number of instances where the vehicle was purchased back by Kia as a result.
Mfg Campaign: 11665467
Recall Date: Jun 7, 2025
Kia America, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
Vehicle experiences steering vibration when at highway speeds (above 65mph). I have brought the vehicle in for service four times and the issue still returned after multiple alignments, rotations, and road force balances. The local service techs are working with Kia, but it has currently been in the shop for 24 days with no resolution. According to the service advisor, tires have been inspected and even swapped with new ones but the problem is still present. I am concerned with the safety of the vehicle because it creates issues with control at high speeds which could result in an accident. Even at low speeds, the rear end fishtails over small bumps creating a temporary loss of control. I am unsure if the two are related. I can provide Kia service order numbers and Kia customer care case number upon request. Multiple other owners have experienced the same concerns and have posted a growing number of instances where the vehicle was purchased back by Kia as a result.
Corrective Action:
Vehicle experiences steering vibration when at highway speeds (above 65mph). I have brought the vehicle in for service four times and the issue still returned after multiple alignments, rotations, and road force balances. The local service techs are working with Kia, but it has currently been in the shop for 24 days with no resolution. According to the service advisor, tires have been inspected and even swapped with new ones but the problem is still present. I am concerned with the safety of the vehicle because it creates issues with control at high speeds which could result in an accident. Even at low speeds, the rear end fishtails over small bumps creating a temporary loss of control. I am unsure if the two are related. I can provide Kia service order numbers and Kia customer care case number upon request. Multiple other owners have experienced the same concerns and have posted a growing number of instances where the vehicle was purchased back by Kia as a result.
Additional Notes:
Vehicle experiences steering vibration when at highway speeds (above 65mph). I have brought the vehicle in for service four times and the issue still returned after multiple alignments, rotations, and road force balances. The local service techs are working with Kia, but it has currently been in the shop for 24 days with no resolution. According to the service advisor, tires have been inspected and even swapped with new ones but the problem is still present. I am concerned with the safety of the vehicle because it creates issues with control at high speeds which could result in an accident. Even at low speeds, the rear end fishtails over small bumps creating a temporary loss of control. I am unsure if the two are related. I can provide Kia service order numbers and Kia customer care case number upon request. Multiple other owners have experienced the same concerns and have posted a growing number of instances where the vehicle was purchased back by Kia as a result.
Mfg Campaign: 11665467
Recall Date: Jun 7, 2025
Kia America, Inc.
Defect Description:
WHEELS
Potential Consequences:
Vehicle experiences steering vibration when at highway speeds (above 65mph). I have brought the vehicle in for service four times and the issue still returned after multiple alignments, rotations, and road force balances. The local service techs are working with Kia, but it has currently been in the shop for 24 days with no resolution. According to the service advisor, tires have been inspected and even swapped with new ones but the problem is still present. I am concerned with the safety of the vehicle because it creates issues with control at high speeds which could result in an accident. Even at low speeds, the rear end fishtails over small bumps creating a temporary loss of control. I am unsure if the two are related. I can provide Kia service order numbers and Kia customer care case number upon request. Multiple other owners have experienced the same concerns and have posted a growing number of instances where the vehicle was purchased back by Kia as a result.
Corrective Action:
Vehicle experiences steering vibration when at highway speeds (above 65mph). I have brought the vehicle in for service four times and the issue still returned after multiple alignments, rotations, and road force balances. The local service techs are working with Kia, but it has currently been in the shop for 24 days with no resolution. According to the service advisor, tires have been inspected and even swapped with new ones but the problem is still present. I am concerned with the safety of the vehicle because it creates issues with control at high speeds which could result in an accident. Even at low speeds, the rear end fishtails over small bumps creating a temporary loss of control. I am unsure if the two are related. I can provide Kia service order numbers and Kia customer care case number upon request. Multiple other owners have experienced the same concerns and have posted a growing number of instances where the vehicle was purchased back by Kia as a result.
Additional Notes:
Vehicle experiences steering vibration when at highway speeds (above 65mph). I have brought the vehicle in for service four times and the issue still returned after multiple alignments, rotations, and road force balances. The local service techs are working with Kia, but it has currently been in the shop for 24 days with no resolution. According to the service advisor, tires have been inspected and even swapped with new ones but the problem is still present. I am concerned with the safety of the vehicle because it creates issues with control at high speeds which could result in an accident. Even at low speeds, the rear end fishtails over small bumps creating a temporary loss of control. I am unsure if the two are related. I can provide Kia service order numbers and Kia customer care case number upon request. Multiple other owners have experienced the same concerns and have posted a growing number of instances where the vehicle was purchased back by Kia as a result.
Mfg Campaign: 11665467
Recall Date: Jun 7, 2025
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Battery keeps dying despite full charge and multiple jumps. Battery has already been replaced and continues to die even after jumping and leaving on. Car just dies despite it running after a jump.
Corrective Action:
Battery keeps dying despite full charge and multiple jumps. Battery has already been replaced and continues to die even after jumping and leaving on. Car just dies despite it running after a jump.
Additional Notes:
Battery keeps dying despite full charge and multiple jumps. Battery has already been replaced and continues to die even after jumping and leaving on. Car just dies despite it running after a jump.
Mfg Campaign: 11662809
Recall Date: May 23, 2025
Kia America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
Vehicle suddenly slowed, with the same force at regenerative braking, to 30mph. Vehicle would not go any faster, changing drive modes, pedal to the floor, anything I tried did not work. Was in the middle of a 55mph road and was suddenly moving much slower than traffic with nowhere to pull off the road No warnings, no lights, nothing to indicate that I saw to show there was an issue. Dealership could not replicate and found no error codes.
Corrective Action:
Vehicle suddenly slowed, with the same force at regenerative braking, to 30mph. Vehicle would not go any faster, changing drive modes, pedal to the floor, anything I tried did not work. Was in the middle of a 55mph road and was suddenly moving much slower than traffic with nowhere to pull off the road No warnings, no lights, nothing to indicate that I saw to show there was an issue. Dealership could not replicate and found no error codes.
Additional Notes:
Vehicle suddenly slowed, with the same force at regenerative braking, to 30mph. Vehicle would not go any faster, changing drive modes, pedal to the floor, anything I tried did not work. Was in the middle of a 55mph road and was suddenly moving much slower than traffic with nowhere to pull off the road No warnings, no lights, nothing to indicate that I saw to show there was an issue. Dealership could not replicate and found no error codes.
Mfg Campaign: 11662440
Recall Date: May 21, 2025
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Vehicle suddenly slowed, with the same force at regenerative braking, to 30mph. Vehicle would not go any faster, changing drive modes, pedal to the floor, anything I tried did not work. Was in the middle of a 55mph road and was suddenly moving much slower than traffic with nowhere to pull off the road No warnings, no lights, nothing to indicate that I saw to show there was an issue. Dealership could not replicate and found no error codes.
Corrective Action:
Vehicle suddenly slowed, with the same force at regenerative braking, to 30mph. Vehicle would not go any faster, changing drive modes, pedal to the floor, anything I tried did not work. Was in the middle of a 55mph road and was suddenly moving much slower than traffic with nowhere to pull off the road No warnings, no lights, nothing to indicate that I saw to show there was an issue. Dealership could not replicate and found no error codes.
Additional Notes:
Vehicle suddenly slowed, with the same force at regenerative braking, to 30mph. Vehicle would not go any faster, changing drive modes, pedal to the floor, anything I tried did not work. Was in the middle of a 55mph road and was suddenly moving much slower than traffic with nowhere to pull off the road No warnings, no lights, nothing to indicate that I saw to show there was an issue. Dealership could not replicate and found no error codes.
Mfg Campaign: 11662440
Recall Date: May 21, 2025
Kia America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
At least one cell of the ev battery is defective and the battery will not charge. The dealer determined that it is unsafe to drive. We are pending repairs and under warranty for over 40 days now and Kia can provide de no estimate for when the car will be repaired.
Corrective Action:
At least one cell of the ev battery is defective and the battery will not charge. The dealer determined that it is unsafe to drive. We are pending repairs and under warranty for over 40 days now and Kia can provide de no estimate for when the car will be repaired.
Additional Notes:
At least one cell of the ev battery is defective and the battery will not charge. The dealer determined that it is unsafe to drive. We are pending repairs and under warranty for over 40 days now and Kia can provide de no estimate for when the car will be repaired.
Mfg Campaign: 11660845
Recall Date: May 14, 2025
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Valencia, CA • 36 yrs
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