Complaints & Recalls
Official Safety Recalls - Important!
8 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2024-2025 EV9 vehicles. The second- and third-row seat mounting bolts may be missing.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: SC329
Recall Date: Dec 20, 2024
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2024-2025 EV9 vehicles. Due to a software error, the instrument panel screen may fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: SC326
Recall Date: Oct 10, 2024
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2024 EV9 vehicles. A software error may cause the remote smart parking assist feature, which allows the operator to remotely move the vehicle, to miscalculate stopping distances.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC324
Recall Date: Sep 17, 2024
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2024 EV9 vehicles. The headliner may not adequately protect passengers from impact in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 201, "Occupant Protection In Interior Impact."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC317
Recall Date: Jun 4, 2024
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2024 EV9 vehicles. The front passenger seat belt retractor cover may not be secured properly, which can cause the front passenger seat belt automatic locking retractor (ALR) and emergency locking retractor (ELR) to not operate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 208, "Occupant Crash Protection" and 209, "Seat Belt Assemblies."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC312
Recall Date: May 14, 2024
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2023 Niro EV and 2024 EV9 vehicles. The differential gear bolts in the gear drive unit may not be tightened properly, which can result in a loss of drive power or cause the differential to lock up.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC308
Recall Date: Apr 16, 2024
Consumer Complaints
289 ComplaintsKia America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Starting on Feb 22, 2025, we observed that our Kia EV9 had dramatically reduced range. Normally, when charging was complete the dashboard would show well over 250 miles of range, even in cold weather. On Feb 22nd we started to see the range had dropped to around 60 miles, even when the dashboard reported the battery at 100% charge. The actual range seemed to be even worse, dropping dramatically even after a short drive around our town. By all appearances, the high voltage battery seems to be defective and is causing a safety issue because it could result in a sudden loss of power during driving or an unexpected shutdown of the vehicle. This may also be a symptom of an even more serious battery defect that could result in a battery fire. We brought the vehicle to the dealer, and they were able to reproduce the severe drop in range. No components have been replaced yet, we are still waiting to hear which parts will be replaced under warranty service. During this entire time the vehicle has given zero warnings or alerts, including no warning messages nor the check engine light.
Corrective Action:
Starting on Feb 22, 2025, we observed that our Kia EV9 had dramatically reduced range. Normally, when charging was complete the dashboard would show well over 250 miles of range, even in cold weather. On Feb 22nd we started to see the range had dropped to around 60 miles, even when the dashboard reported the battery at 100% charge. The actual range seemed to be even worse, dropping dramatically even after a short drive around our town. By all appearances, the high voltage battery seems to be defective and is causing a safety issue because it could result in a sudden loss of power during driving or an unexpected shutdown of the vehicle. This may also be a symptom of an even more serious battery defect that could result in a battery fire. We brought the vehicle to the dealer, and they were able to reproduce the severe drop in range. No components have been replaced yet, we are still waiting to hear which parts will be replaced under warranty service. During this entire time the vehicle has given zero warnings or alerts, including no warning messages nor the check engine light.
Additional Notes:
Starting on Feb 22, 2025, we observed that our Kia EV9 had dramatically reduced range. Normally, when charging was complete the dashboard would show well over 250 miles of range, even in cold weather. On Feb 22nd we started to see the range had dropped to around 60 miles, even when the dashboard reported the battery at 100% charge. The actual range seemed to be even worse, dropping dramatically even after a short drive around our town. By all appearances, the high voltage battery seems to be defective and is causing a safety issue because it could result in a sudden loss of power during driving or an unexpected shutdown of the vehicle. This may also be a symptom of an even more serious battery defect that could result in a battery fire. We brought the vehicle to the dealer, and they were able to reproduce the severe drop in range. No components have been replaced yet, we are still waiting to hear which parts will be replaced under warranty service. During this entire time the vehicle has given zero warnings or alerts, including no warning messages nor the check engine light.
Mfg Campaign: 11649362
Recall Date: Mar 19, 2025
Kia America, Inc.
Defect Description:
WHEELS
Potential Consequences:
3 weeks after picking up our Kia EV9, I noticed a thunking sound from the passenger side front tire. When we reached home, we opened the car cover and noticed that the lug nut had come off and was rattling behind the cover. We called the dealership and the asked us to bring the car in. Since we didn't want to drive it, we bought a torque wrench and tightened it ourselves, after getting the information from the dealership on how much to tighten it. We also noticed that all the lug nuts were under torqued and the driver side lug nut was very loose. I also read multiple reports on online forums (Reddit) about new Kia EV9 wheels flying off on the highway.
Corrective Action:
3 weeks after picking up our Kia EV9, I noticed a thunking sound from the passenger side front tire. When we reached home, we opened the car cover and noticed that the lug nut had come off and was rattling behind the cover. We called the dealership and the asked us to bring the car in. Since we didn't want to drive it, we bought a torque wrench and tightened it ourselves, after getting the information from the dealership on how much to tighten it. We also noticed that all the lug nuts were under torqued and the driver side lug nut was very loose. I also read multiple reports on online forums (Reddit) about new Kia EV9 wheels flying off on the highway.
Additional Notes:
3 weeks after picking up our Kia EV9, I noticed a thunking sound from the passenger side front tire. When we reached home, we opened the car cover and noticed that the lug nut had come off and was rattling behind the cover. We called the dealership and the asked us to bring the car in. Since we didn't want to drive it, we bought a torque wrench and tightened it ourselves, after getting the information from the dealership on how much to tighten it. We also noticed that all the lug nuts were under torqued and the driver side lug nut was very loose. I also read multiple reports on online forums (Reddit) about new Kia EV9 wheels flying off on the highway.
Mfg Campaign: 11649077
Recall Date: Mar 18, 2025
Kia America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Certain ADAS features have disengaged at least six times in the last year. While traveling at greater than 55 mph vehicle disengages cruise control and reports numerous warning indicators on dashboard including ADAS forward features such as collision warning and automatic braking indicators. I also noted lane management/steering also seemed to disengage when this has occurred during highway curve management. It is difficult to evaluate the full range of loss as the dashboard warnings are numerous and change over the next few minutes. It is also unsafe to secure good photographic evidence when traveling alone, though with assistance some imagery was recently captured. The sudden loss of speed and directional control assistance in multi-lane urban traffic was alarming but managed OK by alert driving. The manufacturer's dealer reported they could do nothing after one of the first occurrences. They said there were not 'codes' registered and not reports on file. The loss of systems usually cleared up within a few miles for the first instances. The most recent case persisted for several hours and several vehicle off/restart cycles. During this time the dashboard indicators suggested some failures resolved but some remained. This last case cleared over-night upon morning restart. A failure/warning was noted in the Kia Connect online app while the car still reported a problem. There were no prior indications before the sudden systems failure. All of these cases initially occurred on a section of road within about 1/2 mile of the same place. It involves a significant curve on an urban interstate interchanged. Sometimes the failures occur just before, or during, and at the end of the curve.
Corrective Action:
Certain ADAS features have disengaged at least six times in the last year. While traveling at greater than 55 mph vehicle disengages cruise control and reports numerous warning indicators on dashboard including ADAS forward features such as collision warning and automatic braking indicators. I also noted lane management/steering also seemed to disengage when this has occurred during highway curve management. It is difficult to evaluate the full range of loss as the dashboard warnings are numerous and change over the next few minutes. It is also unsafe to secure good photographic evidence when traveling alone, though with assistance some imagery was recently captured. The sudden loss of speed and directional control assistance in multi-lane urban traffic was alarming but managed OK by alert driving. The manufacturer's dealer reported they could do nothing after one of the first occurrences. They said there were not 'codes' registered and not reports on file. The loss of systems usually cleared up within a few miles for the first instances. The most recent case persisted for several hours and several vehicle off/restart cycles. During this time the dashboard indicators suggested some failures resolved but some remained. This last case cleared over-night upon morning restart. A failure/warning was noted in the Kia Connect online app while the car still reported a problem. There were no prior indications before the sudden systems failure. All of these cases initially occurred on a section of road within about 1/2 mile of the same place. It involves a significant curve on an urban interstate interchanged. Sometimes the failures occur just before, or during, and at the end of the curve.
Additional Notes:
Certain ADAS features have disengaged at least six times in the last year. While traveling at greater than 55 mph vehicle disengages cruise control and reports numerous warning indicators on dashboard including ADAS forward features such as collision warning and automatic braking indicators. I also noted lane management/steering also seemed to disengage when this has occurred during highway curve management. It is difficult to evaluate the full range of loss as the dashboard warnings are numerous and change over the next few minutes. It is also unsafe to secure good photographic evidence when traveling alone, though with assistance some imagery was recently captured. The sudden loss of speed and directional control assistance in multi-lane urban traffic was alarming but managed OK by alert driving. The manufacturer's dealer reported they could do nothing after one of the first occurrences. They said there were not 'codes' registered and not reports on file. The loss of systems usually cleared up within a few miles for the first instances. The most recent case persisted for several hours and several vehicle off/restart cycles. During this time the dashboard indicators suggested some failures resolved but some remained. This last case cleared over-night upon morning restart. A failure/warning was noted in the Kia Connect online app while the car still reported a problem. There were no prior indications before the sudden systems failure. All of these cases initially occurred on a section of road within about 1/2 mile of the same place. It involves a significant curve on an urban interstate interchanged. Sometimes the failures occur just before, or during, and at the end of the curve.
Mfg Campaign: 11648895
Recall Date: Mar 17, 2025
Kia America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Certain ADAS features have disengaged at least six times in the last year. While traveling at greater than 55 mph vehicle disengages cruise control and reports numerous warning indicators on dashboard including ADAS forward features such as collision warning and automatic braking indicators. I also noted lane management/steering also seemed to disengage when this has occurred during highway curve management. It is difficult to evaluate the full range of loss as the dashboard warnings are numerous and change over the next few minutes. It is also unsafe to secure good photographic evidence when traveling alone, though with assistance some imagery was recently captured. The sudden loss of speed and directional control assistance in multi-lane urban traffic was alarming but managed OK by alert driving. The manufacturer's dealer reported they could do nothing after one of the first occurrences. They said there were not 'codes' registered and not reports on file. The loss of systems usually cleared up within a few miles for the first instances. The most recent case persisted for several hours and several vehicle off/restart cycles. During this time the dashboard indicators suggested some failures resolved but some remained. This last case cleared over-night upon morning restart. A failure/warning was noted in the Kia Connect online app while the car still reported a problem. There were no prior indications before the sudden systems failure. All of these cases initially occurred on a section of road within about 1/2 mile of the same place. It involves a significant curve on an urban interstate interchanged. Sometimes the failures occur just before, or during, and at the end of the curve.
Corrective Action:
Certain ADAS features have disengaged at least six times in the last year. While traveling at greater than 55 mph vehicle disengages cruise control and reports numerous warning indicators on dashboard including ADAS forward features such as collision warning and automatic braking indicators. I also noted lane management/steering also seemed to disengage when this has occurred during highway curve management. It is difficult to evaluate the full range of loss as the dashboard warnings are numerous and change over the next few minutes. It is also unsafe to secure good photographic evidence when traveling alone, though with assistance some imagery was recently captured. The sudden loss of speed and directional control assistance in multi-lane urban traffic was alarming but managed OK by alert driving. The manufacturer's dealer reported they could do nothing after one of the first occurrences. They said there were not 'codes' registered and not reports on file. The loss of systems usually cleared up within a few miles for the first instances. The most recent case persisted for several hours and several vehicle off/restart cycles. During this time the dashboard indicators suggested some failures resolved but some remained. This last case cleared over-night upon morning restart. A failure/warning was noted in the Kia Connect online app while the car still reported a problem. There were no prior indications before the sudden systems failure. All of these cases initially occurred on a section of road within about 1/2 mile of the same place. It involves a significant curve on an urban interstate interchanged. Sometimes the failures occur just before, or during, and at the end of the curve.
Additional Notes:
Certain ADAS features have disengaged at least six times in the last year. While traveling at greater than 55 mph vehicle disengages cruise control and reports numerous warning indicators on dashboard including ADAS forward features such as collision warning and automatic braking indicators. I also noted lane management/steering also seemed to disengage when this has occurred during highway curve management. It is difficult to evaluate the full range of loss as the dashboard warnings are numerous and change over the next few minutes. It is also unsafe to secure good photographic evidence when traveling alone, though with assistance some imagery was recently captured. The sudden loss of speed and directional control assistance in multi-lane urban traffic was alarming but managed OK by alert driving. The manufacturer's dealer reported they could do nothing after one of the first occurrences. They said there were not 'codes' registered and not reports on file. The loss of systems usually cleared up within a few miles for the first instances. The most recent case persisted for several hours and several vehicle off/restart cycles. During this time the dashboard indicators suggested some failures resolved but some remained. This last case cleared over-night upon morning restart. A failure/warning was noted in the Kia Connect online app while the car still reported a problem. There were no prior indications before the sudden systems failure. All of these cases initially occurred on a section of road within about 1/2 mile of the same place. It involves a significant curve on an urban interstate interchanged. Sometimes the failures occur just before, or during, and at the end of the curve.
Mfg Campaign: 11648895
Recall Date: Mar 17, 2025
Kia America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
Certain ADAS features have disengaged at least six times in the last year. While traveling at greater than 55 mph vehicle disengages cruise control and reports numerous warning indicators on dashboard including ADAS forward features such as collision warning and automatic braking indicators. I also noted lane management/steering also seemed to disengage when this has occurred during highway curve management. It is difficult to evaluate the full range of loss as the dashboard warnings are numerous and change over the next few minutes. It is also unsafe to secure good photographic evidence when traveling alone, though with assistance some imagery was recently captured. The sudden loss of speed and directional control assistance in multi-lane urban traffic was alarming but managed OK by alert driving. The manufacturer's dealer reported they could do nothing after one of the first occurrences. They said there were not 'codes' registered and not reports on file. The loss of systems usually cleared up within a few miles for the first instances. The most recent case persisted for several hours and several vehicle off/restart cycles. During this time the dashboard indicators suggested some failures resolved but some remained. This last case cleared over-night upon morning restart. A failure/warning was noted in the Kia Connect online app while the car still reported a problem. There were no prior indications before the sudden systems failure. All of these cases initially occurred on a section of road within about 1/2 mile of the same place. It involves a significant curve on an urban interstate interchanged. Sometimes the failures occur just before, or during, and at the end of the curve.
Corrective Action:
Certain ADAS features have disengaged at least six times in the last year. While traveling at greater than 55 mph vehicle disengages cruise control and reports numerous warning indicators on dashboard including ADAS forward features such as collision warning and automatic braking indicators. I also noted lane management/steering also seemed to disengage when this has occurred during highway curve management. It is difficult to evaluate the full range of loss as the dashboard warnings are numerous and change over the next few minutes. It is also unsafe to secure good photographic evidence when traveling alone, though with assistance some imagery was recently captured. The sudden loss of speed and directional control assistance in multi-lane urban traffic was alarming but managed OK by alert driving. The manufacturer's dealer reported they could do nothing after one of the first occurrences. They said there were not 'codes' registered and not reports on file. The loss of systems usually cleared up within a few miles for the first instances. The most recent case persisted for several hours and several vehicle off/restart cycles. During this time the dashboard indicators suggested some failures resolved but some remained. This last case cleared over-night upon morning restart. A failure/warning was noted in the Kia Connect online app while the car still reported a problem. There were no prior indications before the sudden systems failure. All of these cases initially occurred on a section of road within about 1/2 mile of the same place. It involves a significant curve on an urban interstate interchanged. Sometimes the failures occur just before, or during, and at the end of the curve.
Additional Notes:
Certain ADAS features have disengaged at least six times in the last year. While traveling at greater than 55 mph vehicle disengages cruise control and reports numerous warning indicators on dashboard including ADAS forward features such as collision warning and automatic braking indicators. I also noted lane management/steering also seemed to disengage when this has occurred during highway curve management. It is difficult to evaluate the full range of loss as the dashboard warnings are numerous and change over the next few minutes. It is also unsafe to secure good photographic evidence when traveling alone, though with assistance some imagery was recently captured. The sudden loss of speed and directional control assistance in multi-lane urban traffic was alarming but managed OK by alert driving. The manufacturer's dealer reported they could do nothing after one of the first occurrences. They said there were not 'codes' registered and not reports on file. The loss of systems usually cleared up within a few miles for the first instances. The most recent case persisted for several hours and several vehicle off/restart cycles. During this time the dashboard indicators suggested some failures resolved but some remained. This last case cleared over-night upon morning restart. A failure/warning was noted in the Kia Connect online app while the car still reported a problem. There were no prior indications before the sudden systems failure. All of these cases initially occurred on a section of road within about 1/2 mile of the same place. It involves a significant curve on an urban interstate interchanged. Sometimes the failures occur just before, or during, and at the end of the curve.
Mfg Campaign: 11648895
Recall Date: Mar 17, 2025
Kia America, Inc.
Defect Description:
SEATS
Potential Consequences:
During left turns the driver's seat will shift right abruptly causing the driver to feel unsafe. This happens repeatedly and consistently while driving, but only while turning left. I've taken this issue to the dealer who replicated it, but did nothing.
Corrective Action:
During left turns the driver's seat will shift right abruptly causing the driver to feel unsafe. This happens repeatedly and consistently while driving, but only while turning left. I've taken this issue to the dealer who replicated it, but did nothing.
Additional Notes:
During left turns the driver's seat will shift right abruptly causing the driver to feel unsafe. This happens repeatedly and consistently while driving, but only while turning left. I've taken this issue to the dealer who replicated it, but did nothing.
Mfg Campaign: 11648534
Recall Date: Mar 16, 2025
Kia America, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
The back end of the car will move back and forth laterally when driving over uneven road. In particular it appears to happen when driving over a bump while also driving at a slight left or right angle. After the bump the back end will oscillate laterally. This is extremely concerning to the driver and passengers, it can feel like the car is going to bounce out of its lane.
Corrective Action:
The back end of the car will move back and forth laterally when driving over uneven road. In particular it appears to happen when driving over a bump while also driving at a slight left or right angle. After the bump the back end will oscillate laterally. This is extremely concerning to the driver and passengers, it can feel like the car is going to bounce out of its lane.
Additional Notes:
The back end of the car will move back and forth laterally when driving over uneven road. In particular it appears to happen when driving over a bump while also driving at a slight left or right angle. After the bump the back end will oscillate laterally. This is extremely concerning to the driver and passengers, it can feel like the car is going to bounce out of its lane.
Mfg Campaign: 11648535
Recall Date: Mar 16, 2025
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
All of a sudden the EV battery management system warning light is on and it suggest I do not drive it until fixed. This was after my entire screen went out, where I could not see the speed I was going or use turn signals. Very unsafe
Corrective Action:
All of a sudden the EV battery management system warning light is on and it suggest I do not drive it until fixed. This was after my entire screen went out, where I could not see the speed I was going or use turn signals. Very unsafe
Additional Notes:
All of a sudden the EV battery management system warning light is on and it suggest I do not drive it until fixed. This was after my entire screen went out, where I could not see the speed I was going or use turn signals. Very unsafe
Mfg Campaign: 11648576
Recall Date: Mar 16, 2025
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
All of a sudden the EV battery management system warning light is on and it suggest I do not drive it until fixed. This was after my entire screen went out, where I could not see the speed I was going or use turn signals. Very unsafe
Corrective Action:
All of a sudden the EV battery management system warning light is on and it suggest I do not drive it until fixed. This was after my entire screen went out, where I could not see the speed I was going or use turn signals. Very unsafe
Additional Notes:
All of a sudden the EV battery management system warning light is on and it suggest I do not drive it until fixed. This was after my entire screen went out, where I could not see the speed I was going or use turn signals. Very unsafe
Mfg Campaign: 11648576
Recall Date: Mar 16, 2025
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Battery cell in electric vehicle failed after 6 months of ownership.
Corrective Action:
Battery cell in electric vehicle failed after 6 months of ownership.
Additional Notes:
Battery cell in electric vehicle failed after 6 months of ownership.
Mfg Campaign: 11648445
Recall Date: Mar 15, 2025
Kia America, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
I am experiencing significant and persistent vibrations at highway speeds (60–75 mph) in my 2024 Kia EV9. Despite multiple dealership visits and repair attempts, the issue remains unresolved. The vibrations cause noticeable discomfort and potential safety risks, especially on long drives. Timeline of Events & Repairs: 1.First Visit to Kia dealer (Dec 24): The dealership performed a tire balance and determined one tire was defective, replacing it. Vibrations persisted. 2.Second Visit (Jan 25) The dealership replaced the remaining 3 tires 3. ThirdVisit (Feb 25): The dealership identified three wheels with lateral runout and replaced them. They also performed road force balancing, reportedly bringing all values below 16. 4.Test Drive (Feb 25): After picking up my vehicle, I drove on the interstate and found the vibrations had worsened, now starting at 60 mph instead of 70 mph. •A third-party wheel shop inspected the wheels and found the fourth wheel (not replaced by Kia) was defective and out of round. 5.Dealership’s Response: Despite these findings, Kia dealer dismissed my concerns and referred me to another dealership for a second opinion. They also stated that third-party evaluations are not accepted, creating an endless loop where I cannot get the issue properly addressed. Safety Concerns: •Vibrations impact vehicle stability and driver comfort, especially on long trips. •Extended driving with excessive vibrations may lead to fatigue, reduced control, and premature mechanical wear. •The fact that multiple components (wheels, tires) have required replacement raises concerns about a potential manufacturing defect affecting Kia EV9 models. Request for Investigation: The dealership has failed to resolve this issue despite multiple repair attempts, and their refusal to acknowledge third-party findings leaves me with no clear resolution path. I request that NHTSA investigate potential defects in the wheels, tires, or drivetrain system of the Kia EV9.
Corrective Action:
I am experiencing significant and persistent vibrations at highway speeds (60–75 mph) in my 2024 Kia EV9. Despite multiple dealership visits and repair attempts, the issue remains unresolved. The vibrations cause noticeable discomfort and potential safety risks, especially on long drives. Timeline of Events & Repairs: 1.First Visit to Kia dealer (Dec 24): The dealership performed a tire balance and determined one tire was defective, replacing it. Vibrations persisted. 2.Second Visit (Jan 25) The dealership replaced the remaining 3 tires 3. ThirdVisit (Feb 25): The dealership identified three wheels with lateral runout and replaced them. They also performed road force balancing, reportedly bringing all values below 16. 4.Test Drive (Feb 25): After picking up my vehicle, I drove on the interstate and found the vibrations had worsened, now starting at 60 mph instead of 70 mph. •A third-party wheel shop inspected the wheels and found the fourth wheel (not replaced by Kia) was defective and out of round. 5.Dealership’s Response: Despite these findings, Kia dealer dismissed my concerns and referred me to another dealership for a second opinion. They also stated that third-party evaluations are not accepted, creating an endless loop where I cannot get the issue properly addressed. Safety Concerns: •Vibrations impact vehicle stability and driver comfort, especially on long trips. •Extended driving with excessive vibrations may lead to fatigue, reduced control, and premature mechanical wear. •The fact that multiple components (wheels, tires) have required replacement raises concerns about a potential manufacturing defect affecting Kia EV9 models. Request for Investigation: The dealership has failed to resolve this issue despite multiple repair attempts, and their refusal to acknowledge third-party findings leaves me with no clear resolution path. I request that NHTSA investigate potential defects in the wheels, tires, or drivetrain system of the Kia EV9.
Additional Notes:
I am experiencing significant and persistent vibrations at highway speeds (60–75 mph) in my 2024 Kia EV9. Despite multiple dealership visits and repair attempts, the issue remains unresolved. The vibrations cause noticeable discomfort and potential safety risks, especially on long drives. Timeline of Events & Repairs: 1.First Visit to Kia dealer (Dec 24): The dealership performed a tire balance and determined one tire was defective, replacing it. Vibrations persisted. 2.Second Visit (Jan 25) The dealership replaced the remaining 3 tires 3. ThirdVisit (Feb 25): The dealership identified three wheels with lateral runout and replaced them. They also performed road force balancing, reportedly bringing all values below 16. 4.Test Drive (Feb 25): After picking up my vehicle, I drove on the interstate and found the vibrations had worsened, now starting at 60 mph instead of 70 mph. •A third-party wheel shop inspected the wheels and found the fourth wheel (not replaced by Kia) was defective and out of round. 5.Dealership’s Response: Despite these findings, Kia dealer dismissed my concerns and referred me to another dealership for a second opinion. They also stated that third-party evaluations are not accepted, creating an endless loop where I cannot get the issue properly addressed. Safety Concerns: •Vibrations impact vehicle stability and driver comfort, especially on long trips. •Extended driving with excessive vibrations may lead to fatigue, reduced control, and premature mechanical wear. •The fact that multiple components (wheels, tires) have required replacement raises concerns about a potential manufacturing defect affecting Kia EV9 models. Request for Investigation: The dealership has failed to resolve this issue despite multiple repair attempts, and their refusal to acknowledge third-party findings leaves me with no clear resolution path. I request that NHTSA investigate potential defects in the wheels, tires, or drivetrain system of the Kia EV9.
Mfg Campaign: 11648297
Recall Date: Mar 14, 2025
Kia America, Inc.
Defect Description:
WHEELS
Potential Consequences:
I am experiencing significant and persistent vibrations at highway speeds (60–75 mph) in my 2024 Kia EV9. Despite multiple dealership visits and repair attempts, the issue remains unresolved. The vibrations cause noticeable discomfort and potential safety risks, especially on long drives. Timeline of Events & Repairs: 1.First Visit to Kia dealer (Dec 24): The dealership performed a tire balance and determined one tire was defective, replacing it. Vibrations persisted. 2.Second Visit (Jan 25) The dealership replaced the remaining 3 tires 3. ThirdVisit (Feb 25): The dealership identified three wheels with lateral runout and replaced them. They also performed road force balancing, reportedly bringing all values below 16. 4.Test Drive (Feb 25): After picking up my vehicle, I drove on the interstate and found the vibrations had worsened, now starting at 60 mph instead of 70 mph. •A third-party wheel shop inspected the wheels and found the fourth wheel (not replaced by Kia) was defective and out of round. 5.Dealership’s Response: Despite these findings, Kia dealer dismissed my concerns and referred me to another dealership for a second opinion. They also stated that third-party evaluations are not accepted, creating an endless loop where I cannot get the issue properly addressed. Safety Concerns: •Vibrations impact vehicle stability and driver comfort, especially on long trips. •Extended driving with excessive vibrations may lead to fatigue, reduced control, and premature mechanical wear. •The fact that multiple components (wheels, tires) have required replacement raises concerns about a potential manufacturing defect affecting Kia EV9 models. Request for Investigation: The dealership has failed to resolve this issue despite multiple repair attempts, and their refusal to acknowledge third-party findings leaves me with no clear resolution path. I request that NHTSA investigate potential defects in the wheels, tires, or drivetrain system of the Kia EV9.
Corrective Action:
I am experiencing significant and persistent vibrations at highway speeds (60–75 mph) in my 2024 Kia EV9. Despite multiple dealership visits and repair attempts, the issue remains unresolved. The vibrations cause noticeable discomfort and potential safety risks, especially on long drives. Timeline of Events & Repairs: 1.First Visit to Kia dealer (Dec 24): The dealership performed a tire balance and determined one tire was defective, replacing it. Vibrations persisted. 2.Second Visit (Jan 25) The dealership replaced the remaining 3 tires 3. ThirdVisit (Feb 25): The dealership identified three wheels with lateral runout and replaced them. They also performed road force balancing, reportedly bringing all values below 16. 4.Test Drive (Feb 25): After picking up my vehicle, I drove on the interstate and found the vibrations had worsened, now starting at 60 mph instead of 70 mph. •A third-party wheel shop inspected the wheels and found the fourth wheel (not replaced by Kia) was defective and out of round. 5.Dealership’s Response: Despite these findings, Kia dealer dismissed my concerns and referred me to another dealership for a second opinion. They also stated that third-party evaluations are not accepted, creating an endless loop where I cannot get the issue properly addressed. Safety Concerns: •Vibrations impact vehicle stability and driver comfort, especially on long trips. •Extended driving with excessive vibrations may lead to fatigue, reduced control, and premature mechanical wear. •The fact that multiple components (wheels, tires) have required replacement raises concerns about a potential manufacturing defect affecting Kia EV9 models. Request for Investigation: The dealership has failed to resolve this issue despite multiple repair attempts, and their refusal to acknowledge third-party findings leaves me with no clear resolution path. I request that NHTSA investigate potential defects in the wheels, tires, or drivetrain system of the Kia EV9.
Additional Notes:
I am experiencing significant and persistent vibrations at highway speeds (60–75 mph) in my 2024 Kia EV9. Despite multiple dealership visits and repair attempts, the issue remains unresolved. The vibrations cause noticeable discomfort and potential safety risks, especially on long drives. Timeline of Events & Repairs: 1.First Visit to Kia dealer (Dec 24): The dealership performed a tire balance and determined one tire was defective, replacing it. Vibrations persisted. 2.Second Visit (Jan 25) The dealership replaced the remaining 3 tires 3. ThirdVisit (Feb 25): The dealership identified three wheels with lateral runout and replaced them. They also performed road force balancing, reportedly bringing all values below 16. 4.Test Drive (Feb 25): After picking up my vehicle, I drove on the interstate and found the vibrations had worsened, now starting at 60 mph instead of 70 mph. •A third-party wheel shop inspected the wheels and found the fourth wheel (not replaced by Kia) was defective and out of round. 5.Dealership’s Response: Despite these findings, Kia dealer dismissed my concerns and referred me to another dealership for a second opinion. They also stated that third-party evaluations are not accepted, creating an endless loop where I cannot get the issue properly addressed. Safety Concerns: •Vibrations impact vehicle stability and driver comfort, especially on long trips. •Extended driving with excessive vibrations may lead to fatigue, reduced control, and premature mechanical wear. •The fact that multiple components (wheels, tires) have required replacement raises concerns about a potential manufacturing defect affecting Kia EV9 models. Request for Investigation: The dealership has failed to resolve this issue despite multiple repair attempts, and their refusal to acknowledge third-party findings leaves me with no clear resolution path. I request that NHTSA investigate potential defects in the wheels, tires, or drivetrain system of the Kia EV9.
Mfg Campaign: 11648297
Recall Date: Mar 14, 2025
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I am experiencing significant and persistent vibrations at highway speeds (60–75 mph) in my 2024 Kia EV9. Despite multiple dealership visits and repair attempts, the issue remains unresolved. The vibrations cause noticeable discomfort and potential safety risks, especially on long drives. Timeline of Events & Repairs: 1.First Visit to Kia dealer (Dec 24): The dealership performed a tire balance and determined one tire was defective, replacing it. Vibrations persisted. 2.Second Visit (Jan 25) The dealership replaced the remaining 3 tires 3. ThirdVisit (Feb 25): The dealership identified three wheels with lateral runout and replaced them. They also performed road force balancing, reportedly bringing all values below 16. 4.Test Drive (Feb 25): After picking up my vehicle, I drove on the interstate and found the vibrations had worsened, now starting at 60 mph instead of 70 mph. •A third-party wheel shop inspected the wheels and found the fourth wheel (not replaced by Kia) was defective and out of round. 5.Dealership’s Response: Despite these findings, Kia dealer dismissed my concerns and referred me to another dealership for a second opinion. They also stated that third-party evaluations are not accepted, creating an endless loop where I cannot get the issue properly addressed. Safety Concerns: •Vibrations impact vehicle stability and driver comfort, especially on long trips. •Extended driving with excessive vibrations may lead to fatigue, reduced control, and premature mechanical wear. •The fact that multiple components (wheels, tires) have required replacement raises concerns about a potential manufacturing defect affecting Kia EV9 models. Request for Investigation: The dealership has failed to resolve this issue despite multiple repair attempts, and their refusal to acknowledge third-party findings leaves me with no clear resolution path. I request that NHTSA investigate potential defects in the wheels, tires, or drivetrain system of the Kia EV9.
Corrective Action:
I am experiencing significant and persistent vibrations at highway speeds (60–75 mph) in my 2024 Kia EV9. Despite multiple dealership visits and repair attempts, the issue remains unresolved. The vibrations cause noticeable discomfort and potential safety risks, especially on long drives. Timeline of Events & Repairs: 1.First Visit to Kia dealer (Dec 24): The dealership performed a tire balance and determined one tire was defective, replacing it. Vibrations persisted. 2.Second Visit (Jan 25) The dealership replaced the remaining 3 tires 3. ThirdVisit (Feb 25): The dealership identified three wheels with lateral runout and replaced them. They also performed road force balancing, reportedly bringing all values below 16. 4.Test Drive (Feb 25): After picking up my vehicle, I drove on the interstate and found the vibrations had worsened, now starting at 60 mph instead of 70 mph. •A third-party wheel shop inspected the wheels and found the fourth wheel (not replaced by Kia) was defective and out of round. 5.Dealership’s Response: Despite these findings, Kia dealer dismissed my concerns and referred me to another dealership for a second opinion. They also stated that third-party evaluations are not accepted, creating an endless loop where I cannot get the issue properly addressed. Safety Concerns: •Vibrations impact vehicle stability and driver comfort, especially on long trips. •Extended driving with excessive vibrations may lead to fatigue, reduced control, and premature mechanical wear. •The fact that multiple components (wheels, tires) have required replacement raises concerns about a potential manufacturing defect affecting Kia EV9 models. Request for Investigation: The dealership has failed to resolve this issue despite multiple repair attempts, and their refusal to acknowledge third-party findings leaves me with no clear resolution path. I request that NHTSA investigate potential defects in the wheels, tires, or drivetrain system of the Kia EV9.
Additional Notes:
I am experiencing significant and persistent vibrations at highway speeds (60–75 mph) in my 2024 Kia EV9. Despite multiple dealership visits and repair attempts, the issue remains unresolved. The vibrations cause noticeable discomfort and potential safety risks, especially on long drives. Timeline of Events & Repairs: 1.First Visit to Kia dealer (Dec 24): The dealership performed a tire balance and determined one tire was defective, replacing it. Vibrations persisted. 2.Second Visit (Jan 25) The dealership replaced the remaining 3 tires 3. ThirdVisit (Feb 25): The dealership identified three wheels with lateral runout and replaced them. They also performed road force balancing, reportedly bringing all values below 16. 4.Test Drive (Feb 25): After picking up my vehicle, I drove on the interstate and found the vibrations had worsened, now starting at 60 mph instead of 70 mph. •A third-party wheel shop inspected the wheels and found the fourth wheel (not replaced by Kia) was defective and out of round. 5.Dealership’s Response: Despite these findings, Kia dealer dismissed my concerns and referred me to another dealership for a second opinion. They also stated that third-party evaluations are not accepted, creating an endless loop where I cannot get the issue properly addressed. Safety Concerns: •Vibrations impact vehicle stability and driver comfort, especially on long trips. •Extended driving with excessive vibrations may lead to fatigue, reduced control, and premature mechanical wear. •The fact that multiple components (wheels, tires) have required replacement raises concerns about a potential manufacturing defect affecting Kia EV9 models. Request for Investigation: The dealership has failed to resolve this issue despite multiple repair attempts, and their refusal to acknowledge third-party findings leaves me with no clear resolution path. I request that NHTSA investigate potential defects in the wheels, tires, or drivetrain system of the Kia EV9.
Mfg Campaign: 11648297
Recall Date: Mar 14, 2025
Kia America, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
When you're at speeds greater than 15mph and hit a bump or encounter a surface irregularity (pothole, expansion joint, etc.), the Kia EV9 GT Line goes into a porpoising sway, causing the entire chassis to become unsettled. The swaying is much more pronounced when only one side of the encounters the irregularity, or if the car is not perfectly perpendicular to the irregularity and the left and right wheels pass over the irregularity at different times. The effect is especially noticeable in the rear. This unsettling 'swaying' increases with speed and happens both while driving straight and through corners. The rear end feels as though it's hopping or skipping from side to side. Out of all the vehicles I’ve driven—and I’ve driven quite a few—I’ve never experienced anything like this. During wet and slippery conditions, driving over small bumps or manhole covers has even caused the vehicle to lose traction and begin spinning - even while traveling at 25mph in a straight line. I purchased the EV9 in early 2024 and it has had the issue since delivery. I have heard many other EV9 GT Line owners complain of similar suspension issues and I am frankly surprised that there has not been a string of crashes and fatalities linked to the issue. I have spoken to the Kia dealership several times but because the vehicle is new they claim that they have not heard any other reports and they do not have the experience to diagnose or fix the issue.
Corrective Action:
When you're at speeds greater than 15mph and hit a bump or encounter a surface irregularity (pothole, expansion joint, etc.), the Kia EV9 GT Line goes into a porpoising sway, causing the entire chassis to become unsettled. The swaying is much more pronounced when only one side of the encounters the irregularity, or if the car is not perfectly perpendicular to the irregularity and the left and right wheels pass over the irregularity at different times. The effect is especially noticeable in the rear. This unsettling 'swaying' increases with speed and happens both while driving straight and through corners. The rear end feels as though it's hopping or skipping from side to side. Out of all the vehicles I’ve driven—and I’ve driven quite a few—I’ve never experienced anything like this. During wet and slippery conditions, driving over small bumps or manhole covers has even caused the vehicle to lose traction and begin spinning - even while traveling at 25mph in a straight line. I purchased the EV9 in early 2024 and it has had the issue since delivery. I have heard many other EV9 GT Line owners complain of similar suspension issues and I am frankly surprised that there has not been a string of crashes and fatalities linked to the issue. I have spoken to the Kia dealership several times but because the vehicle is new they claim that they have not heard any other reports and they do not have the experience to diagnose or fix the issue.
Additional Notes:
When you're at speeds greater than 15mph and hit a bump or encounter a surface irregularity (pothole, expansion joint, etc.), the Kia EV9 GT Line goes into a porpoising sway, causing the entire chassis to become unsettled. The swaying is much more pronounced when only one side of the encounters the irregularity, or if the car is not perfectly perpendicular to the irregularity and the left and right wheels pass over the irregularity at different times. The effect is especially noticeable in the rear. This unsettling 'swaying' increases with speed and happens both while driving straight and through corners. The rear end feels as though it's hopping or skipping from side to side. Out of all the vehicles I’ve driven—and I’ve driven quite a few—I’ve never experienced anything like this. During wet and slippery conditions, driving over small bumps or manhole covers has even caused the vehicle to lose traction and begin spinning - even while traveling at 25mph in a straight line. I purchased the EV9 in early 2024 and it has had the issue since delivery. I have heard many other EV9 GT Line owners complain of similar suspension issues and I am frankly surprised that there has not been a string of crashes and fatalities linked to the issue. I have spoken to the Kia dealership several times but because the vehicle is new they claim that they have not heard any other reports and they do not have the experience to diagnose or fix the issue.
Mfg Campaign: 11648155
Recall Date: Mar 13, 2025
Kia America, Inc.
Defect Description:
STEERING
Potential Consequences:
When you're at speeds greater than 15mph and hit a bump or encounter a surface irregularity (pothole, expansion joint, etc.), the Kia EV9 GT Line goes into a porpoising sway, causing the entire chassis to become unsettled. The swaying is much more pronounced when only one side of the encounters the irregularity, or if the car is not perfectly perpendicular to the irregularity and the left and right wheels pass over the irregularity at different times. The effect is especially noticeable in the rear. This unsettling 'swaying' increases with speed and happens both while driving straight and through corners. The rear end feels as though it's hopping or skipping from side to side. Out of all the vehicles I’ve driven—and I’ve driven quite a few—I’ve never experienced anything like this. During wet and slippery conditions, driving over small bumps or manhole covers has even caused the vehicle to lose traction and begin spinning - even while traveling at 25mph in a straight line. I purchased the EV9 in early 2024 and it has had the issue since delivery. I have heard many other EV9 GT Line owners complain of similar suspension issues and I am frankly surprised that there has not been a string of crashes and fatalities linked to the issue. I have spoken to the Kia dealership several times but because the vehicle is new they claim that they have not heard any other reports and they do not have the experience to diagnose or fix the issue.
Corrective Action:
When you're at speeds greater than 15mph and hit a bump or encounter a surface irregularity (pothole, expansion joint, etc.), the Kia EV9 GT Line goes into a porpoising sway, causing the entire chassis to become unsettled. The swaying is much more pronounced when only one side of the encounters the irregularity, or if the car is not perfectly perpendicular to the irregularity and the left and right wheels pass over the irregularity at different times. The effect is especially noticeable in the rear. This unsettling 'swaying' increases with speed and happens both while driving straight and through corners. The rear end feels as though it's hopping or skipping from side to side. Out of all the vehicles I’ve driven—and I’ve driven quite a few—I’ve never experienced anything like this. During wet and slippery conditions, driving over small bumps or manhole covers has even caused the vehicle to lose traction and begin spinning - even while traveling at 25mph in a straight line. I purchased the EV9 in early 2024 and it has had the issue since delivery. I have heard many other EV9 GT Line owners complain of similar suspension issues and I am frankly surprised that there has not been a string of crashes and fatalities linked to the issue. I have spoken to the Kia dealership several times but because the vehicle is new they claim that they have not heard any other reports and they do not have the experience to diagnose or fix the issue.
Additional Notes:
When you're at speeds greater than 15mph and hit a bump or encounter a surface irregularity (pothole, expansion joint, etc.), the Kia EV9 GT Line goes into a porpoising sway, causing the entire chassis to become unsettled. The swaying is much more pronounced when only one side of the encounters the irregularity, or if the car is not perfectly perpendicular to the irregularity and the left and right wheels pass over the irregularity at different times. The effect is especially noticeable in the rear. This unsettling 'swaying' increases with speed and happens both while driving straight and through corners. The rear end feels as though it's hopping or skipping from side to side. Out of all the vehicles I’ve driven—and I’ve driven quite a few—I’ve never experienced anything like this. During wet and slippery conditions, driving over small bumps or manhole covers has even caused the vehicle to lose traction and begin spinning - even while traveling at 25mph in a straight line. I purchased the EV9 in early 2024 and it has had the issue since delivery. I have heard many other EV9 GT Line owners complain of similar suspension issues and I am frankly surprised that there has not been a string of crashes and fatalities linked to the issue. I have spoken to the Kia dealership several times but because the vehicle is new they claim that they have not heard any other reports and they do not have the experience to diagnose or fix the issue.
Mfg Campaign: 11648155
Recall Date: Mar 13, 2025
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Car would not charge on a fast charger and died on us while on a trip. We got the car towed to a dealership and two days later was told the car was fixed and ready to go. On the way home, we stopped to charge the car and the car still wouldn’t connect to charger. The car would connect to our home charger though. I took to the car to the dealership in our town where they had trouble getting it to connect to their fast charger along with the car not communicating to back of car. The car also completely died even with a full battery and had to get it towed to dealership
Corrective Action:
Car would not charge on a fast charger and died on us while on a trip. We got the car towed to a dealership and two days later was told the car was fixed and ready to go. On the way home, we stopped to charge the car and the car still wouldn’t connect to charger. The car would connect to our home charger though. I took to the car to the dealership in our town where they had trouble getting it to connect to their fast charger along with the car not communicating to back of car. The car also completely died even with a full battery and had to get it towed to dealership
Additional Notes:
Car would not charge on a fast charger and died on us while on a trip. We got the car towed to a dealership and two days later was told the car was fixed and ready to go. On the way home, we stopped to charge the car and the car still wouldn’t connect to charger. The car would connect to our home charger though. I took to the car to the dealership in our town where they had trouble getting it to connect to their fast charger along with the car not communicating to back of car. The car also completely died even with a full battery and had to get it towed to dealership
Mfg Campaign: 11647715
Recall Date: Mar 11, 2025
Kia America, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
Vehicle suspension experiences rear end swaying at speed when encountering rough or uneven road surfaces. Vehicle is available upon request. Rear 2 rows experience it more than front but requires driver to be mindful of steering to maintain control of vehicle. Dealer replicated swaying on vehicle and new 1 off the lot on 11/11/2024 per service invoice. Dealer service department test drove, rebalanced all tires, performed alignment, 8k service, and has performed 4 multi-point inspections since purchase in July 2025. No warning indicators, codes, or lights on dash and as stated on service invoice.
Corrective Action:
Vehicle suspension experiences rear end swaying at speed when encountering rough or uneven road surfaces. Vehicle is available upon request. Rear 2 rows experience it more than front but requires driver to be mindful of steering to maintain control of vehicle. Dealer replicated swaying on vehicle and new 1 off the lot on 11/11/2024 per service invoice. Dealer service department test drove, rebalanced all tires, performed alignment, 8k service, and has performed 4 multi-point inspections since purchase in July 2025. No warning indicators, codes, or lights on dash and as stated on service invoice.
Additional Notes:
Vehicle suspension experiences rear end swaying at speed when encountering rough or uneven road surfaces. Vehicle is available upon request. Rear 2 rows experience it more than front but requires driver to be mindful of steering to maintain control of vehicle. Dealer replicated swaying on vehicle and new 1 off the lot on 11/11/2024 per service invoice. Dealer service department test drove, rebalanced all tires, performed alignment, 8k service, and has performed 4 multi-point inspections since purchase in July 2025. No warning indicators, codes, or lights on dash and as stated on service invoice.
Mfg Campaign: 11646085
Recall Date: Mar 3, 2025
Kia America, Inc.
Defect Description:
LANE DEPARTURE: WARNING
Potential Consequences:
Vehicle suspension experiences rear end swaying at speed when encountering rough or uneven road surfaces. Vehicle is available upon request. Rear 2 rows experience it more than front but requires driver to be mindful of steering to maintain control of vehicle. Dealer replicated swaying on vehicle and new 1 off the lot on 11/11/2024 per service invoice. Dealer service department test drove, rebalanced all tires, performed alignment, 8k service, and has performed 4 multi-point inspections since purchase in July 2025. No warning indicators, codes, or lights on dash and as stated on service invoice.
Corrective Action:
Vehicle suspension experiences rear end swaying at speed when encountering rough or uneven road surfaces. Vehicle is available upon request. Rear 2 rows experience it more than front but requires driver to be mindful of steering to maintain control of vehicle. Dealer replicated swaying on vehicle and new 1 off the lot on 11/11/2024 per service invoice. Dealer service department test drove, rebalanced all tires, performed alignment, 8k service, and has performed 4 multi-point inspections since purchase in July 2025. No warning indicators, codes, or lights on dash and as stated on service invoice.
Additional Notes:
Vehicle suspension experiences rear end swaying at speed when encountering rough or uneven road surfaces. Vehicle is available upon request. Rear 2 rows experience it more than front but requires driver to be mindful of steering to maintain control of vehicle. Dealer replicated swaying on vehicle and new 1 off the lot on 11/11/2024 per service invoice. Dealer service department test drove, rebalanced all tires, performed alignment, 8k service, and has performed 4 multi-point inspections since purchase in July 2025. No warning indicators, codes, or lights on dash and as stated on service invoice.
Mfg Campaign: 11646085
Recall Date: Mar 3, 2025
Kia America, Inc.
Defect Description:
LANE DEPARTURE: ASSIST
Potential Consequences:
Vehicle suspension experiences rear end swaying at speed when encountering rough or uneven road surfaces. Vehicle is available upon request. Rear 2 rows experience it more than front but requires driver to be mindful of steering to maintain control of vehicle. Dealer replicated swaying on vehicle and new 1 off the lot on 11/11/2024 per service invoice. Dealer service department test drove, rebalanced all tires, performed alignment, 8k service, and has performed 4 multi-point inspections since purchase in July 2025. No warning indicators, codes, or lights on dash and as stated on service invoice.
Corrective Action:
Vehicle suspension experiences rear end swaying at speed when encountering rough or uneven road surfaces. Vehicle is available upon request. Rear 2 rows experience it more than front but requires driver to be mindful of steering to maintain control of vehicle. Dealer replicated swaying on vehicle and new 1 off the lot on 11/11/2024 per service invoice. Dealer service department test drove, rebalanced all tires, performed alignment, 8k service, and has performed 4 multi-point inspections since purchase in July 2025. No warning indicators, codes, or lights on dash and as stated on service invoice.
Additional Notes:
Vehicle suspension experiences rear end swaying at speed when encountering rough or uneven road surfaces. Vehicle is available upon request. Rear 2 rows experience it more than front but requires driver to be mindful of steering to maintain control of vehicle. Dealer replicated swaying on vehicle and new 1 off the lot on 11/11/2024 per service invoice. Dealer service department test drove, rebalanced all tires, performed alignment, 8k service, and has performed 4 multi-point inspections since purchase in July 2025. No warning indicators, codes, or lights on dash and as stated on service invoice.
Mfg Campaign: 11646085
Recall Date: Mar 3, 2025
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Battery Management System light came on 1/22 , battery wouldn’t charge past 80% - took into Kia Burlington NJ for service- they diagnosed vehicle and put it on charger and was told issue was resolved. I am noticing that my battery pack is having issues- battery pack is 99kw when it goes down to 10 % in can charge it all the way to 100% but only 50kw is dispensed. Meaning that there is 40kw of battery that is unaccounted for. My max range is extremely limited to 120mi on a full charge. I understand winter can affect range but with the constant charging- i haven’t been able to dispense the full 90ish kw of charge. Concerned about my safety and a potentially defective battery pack.
Corrective Action:
Battery Management System light came on 1/22 , battery wouldn’t charge past 80% - took into Kia Burlington NJ for service- they diagnosed vehicle and put it on charger and was told issue was resolved. I am noticing that my battery pack is having issues- battery pack is 99kw when it goes down to 10 % in can charge it all the way to 100% but only 50kw is dispensed. Meaning that there is 40kw of battery that is unaccounted for. My max range is extremely limited to 120mi on a full charge. I understand winter can affect range but with the constant charging- i haven’t been able to dispense the full 90ish kw of charge. Concerned about my safety and a potentially defective battery pack.
Additional Notes:
Battery Management System light came on 1/22 , battery wouldn’t charge past 80% - took into Kia Burlington NJ for service- they diagnosed vehicle and put it on charger and was told issue was resolved. I am noticing that my battery pack is having issues- battery pack is 99kw when it goes down to 10 % in can charge it all the way to 100% but only 50kw is dispensed. Meaning that there is 40kw of battery that is unaccounted for. My max range is extremely limited to 120mi on a full charge. I understand winter can affect range but with the constant charging- i haven’t been able to dispense the full 90ish kw of charge. Concerned about my safety and a potentially defective battery pack.
Mfg Campaign: 11645456
Recall Date: Feb 27, 2025
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury