Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2016-2018 Forte 4-door, Forte Koup 2-door, and 2018-2019 Rio 4-door vehicles. The trunk latch may become damaged, preventing the opening of the trunk from the inside. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 401, "Internal Trunk Release."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC216
Recall Date: Aug 9, 2021
Consumer Complaints
179 ComplaintsKia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I have been on the freeway multiple times and tried to brake and I feel a fluttering from the brake pedal. The car won't brake, it feels like I'm sliding. I have to press the brake a few more times for it to actually brake. I had my brakes replaced and that didn't work. I took it to the Kia dealer and they said the problem was that I had after market brakes. I had them change them out and that wouldn't work either. They say nothing is wrong with my caliper.
Corrective Action:
I have been on the freeway multiple times and tried to brake and I feel a fluttering from the brake pedal. The car won't brake, it feels like I'm sliding. I have to press the brake a few more times for it to actually brake. I had my brakes replaced and that didn't work. I took it to the Kia dealer and they said the problem was that I had after market brakes. I had them change them out and that wouldn't work either. They say nothing is wrong with my caliper.
Additional Notes:
I have been on the freeway multiple times and tried to brake and I feel a fluttering from the brake pedal. The car won't brake, it feels like I'm sliding. I have to press the brake a few more times for it to actually brake. I had my brakes replaced and that didn't work. I took it to the Kia dealer and they said the problem was that I had after market brakes. I had them change them out and that wouldn't work either. They say nothing is wrong with my caliper.
Mfg Campaign: 11590707
Recall Date: May 25, 2024
Kia America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
My car was recalled and I took it in to KIA in June 2023 for brake line treatment to prevent deterioration/corrosion, May 2024 my brake lines now leak and car is not safe to drive. This preventative maintenance did not work for my vehicle and had it towed back to the KIA that handled the original recall 'remedy'.
Corrective Action:
My car was recalled and I took it in to KIA in June 2023 for brake line treatment to prevent deterioration/corrosion, May 2024 my brake lines now leak and car is not safe to drive. This preventative maintenance did not work for my vehicle and had it towed back to the KIA that handled the original recall 'remedy'.
Additional Notes:
My car was recalled and I took it in to KIA in June 2023 for brake line treatment to prevent deterioration/corrosion, May 2024 my brake lines now leak and car is not safe to drive. This preventative maintenance did not work for my vehicle and had it towed back to the KIA that handled the original recall 'remedy'.
Mfg Campaign: 11589621
Recall Date: May 20, 2024
Kia America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
I was attempting to park in a parking spot that I use regularly at Dollar General. As it was coming to a stop, the brakes failed. I was pushing the brake pedal down. The car started to rev up and speed forward on it's own. It lunged forward jumping the curb and into the pillar. It wouldn't stop going forward. So I had to put it in reverse. As I did that, I put the brakes on as well as the ebrake. It was wanting to speed in reverse for a second. So I threw it into park and turned it off. My family and I went into the store to let the car settle down. Then we was able to drive it home and park it. So it's currently sittling in our driveway here at home.
Corrective Action:
I was attempting to park in a parking spot that I use regularly at Dollar General. As it was coming to a stop, the brakes failed. I was pushing the brake pedal down. The car started to rev up and speed forward on it's own. It lunged forward jumping the curb and into the pillar. It wouldn't stop going forward. So I had to put it in reverse. As I did that, I put the brakes on as well as the ebrake. It was wanting to speed in reverse for a second. So I threw it into park and turned it off. My family and I went into the store to let the car settle down. Then we was able to drive it home and park it. So it's currently sittling in our driveway here at home.
Additional Notes:
I was attempting to park in a parking spot that I use regularly at Dollar General. As it was coming to a stop, the brakes failed. I was pushing the brake pedal down. The car started to rev up and speed forward on it's own. It lunged forward jumping the curb and into the pillar. It wouldn't stop going forward. So I had to put it in reverse. As I did that, I put the brakes on as well as the ebrake. It was wanting to speed in reverse for a second. So I threw it into park and turned it off. My family and I went into the store to let the car settle down. Then we was able to drive it home and park it. So it's currently sittling in our driveway here at home.
Mfg Campaign: 11584848
Recall Date: Apr 23, 2024
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
I was attempting to park in a parking spot that I use regularly at Dollar General. As it was coming to a stop, the brakes failed. I was pushing the brake pedal down. The car started to rev up and speed forward on it's own. It lunged forward jumping the curb and into the pillar. It wouldn't stop going forward. So I had to put it in reverse. As I did that, I put the brakes on as well as the ebrake. It was wanting to speed in reverse for a second. So I threw it into park and turned it off. My family and I went into the store to let the car settle down. Then we was able to drive it home and park it. So it's currently sittling in our driveway here at home.
Corrective Action:
I was attempting to park in a parking spot that I use regularly at Dollar General. As it was coming to a stop, the brakes failed. I was pushing the brake pedal down. The car started to rev up and speed forward on it's own. It lunged forward jumping the curb and into the pillar. It wouldn't stop going forward. So I had to put it in reverse. As I did that, I put the brakes on as well as the ebrake. It was wanting to speed in reverse for a second. So I threw it into park and turned it off. My family and I went into the store to let the car settle down. Then we was able to drive it home and park it. So it's currently sittling in our driveway here at home.
Additional Notes:
I was attempting to park in a parking spot that I use regularly at Dollar General. As it was coming to a stop, the brakes failed. I was pushing the brake pedal down. The car started to rev up and speed forward on it's own. It lunged forward jumping the curb and into the pillar. It wouldn't stop going forward. So I had to put it in reverse. As I did that, I put the brakes on as well as the ebrake. It was wanting to speed in reverse for a second. So I threw it into park and turned it off. My family and I went into the store to let the car settle down. Then we was able to drive it home and park it. So it's currently sittling in our driveway here at home.
Mfg Campaign: 11584848
Recall Date: Apr 23, 2024
Kia America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
I was slowly pulling into a parking spot with my foot on the brake and the vehicle suddenly accelerated. I hit the brake hard and the car eventually stopped but it did go onto the sidewalk before stopping. In the past, when I started the car, the engine would sometimes rev too much and I had to step on the gas while in park to get it to stop, but this is the first time it suddenly accelerated while driving. I am contacting the dealer about the problem tomorrow so it has not been inspected yet. I read online that other Kia models have this problem and that a recall is being considered.There were no warning lamps before the problem occurred. My car is available for inspection.
Corrective Action:
I was slowly pulling into a parking spot with my foot on the brake and the vehicle suddenly accelerated. I hit the brake hard and the car eventually stopped but it did go onto the sidewalk before stopping. In the past, when I started the car, the engine would sometimes rev too much and I had to step on the gas while in park to get it to stop, but this is the first time it suddenly accelerated while driving. I am contacting the dealer about the problem tomorrow so it has not been inspected yet. I read online that other Kia models have this problem and that a recall is being considered.There were no warning lamps before the problem occurred. My car is available for inspection.
Additional Notes:
I was slowly pulling into a parking spot with my foot on the brake and the vehicle suddenly accelerated. I hit the brake hard and the car eventually stopped but it did go onto the sidewalk before stopping. In the past, when I started the car, the engine would sometimes rev too much and I had to step on the gas while in park to get it to stop, but this is the first time it suddenly accelerated while driving. I am contacting the dealer about the problem tomorrow so it has not been inspected yet. I read online that other Kia models have this problem and that a recall is being considered.There were no warning lamps before the problem occurred. My car is available for inspection.
Mfg Campaign: 11567857
Recall Date: Jan 25, 2024
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Was fixing to head and get my oil changed even though i still had about 570 miles left before i absolutely had to change the oil, my 2016 kia forte LX with the 1.8l engine with 79996 as of currently; lost power at around 15mph and started lugging after leaving my neighborhood gas station, luckily i was about 1/8 mile away from a kia service center so i drove it to the service dealer so i could hear, "We only have lube technicians because all the maintenance technicians quit so we cant check your vehicle for mechanical failure, and we are booked until march 2024." So i parked my car and called kia customer service where they told me that the recall is only applicable to the 1.6l and the 2.0l engine, the 1.8l is only warrantable to 60k miles being i am the second owner and the car is passed the 60k mile marker I was told "we would be happy to take a look at it but it will be an out of pocket expense being insurance doesnt cover an engine. This is the second time this year this specific incident has happened to me and i will not be buying another kia or hyundai vehicle ever again. Let this be known to all kia buyers these are cheap cars you get what you pay for.
Corrective Action:
Was fixing to head and get my oil changed even though i still had about 570 miles left before i absolutely had to change the oil, my 2016 kia forte LX with the 1.8l engine with 79996 as of currently; lost power at around 15mph and started lugging after leaving my neighborhood gas station, luckily i was about 1/8 mile away from a kia service center so i drove it to the service dealer so i could hear, "We only have lube technicians because all the maintenance technicians quit so we cant check your vehicle for mechanical failure, and we are booked until march 2024." So i parked my car and called kia customer service where they told me that the recall is only applicable to the 1.6l and the 2.0l engine, the 1.8l is only warrantable to 60k miles being i am the second owner and the car is passed the 60k mile marker I was told "we would be happy to take a look at it but it will be an out of pocket expense being insurance doesnt cover an engine. This is the second time this year this specific incident has happened to me and i will not be buying another kia or hyundai vehicle ever again. Let this be known to all kia buyers these are cheap cars you get what you pay for.
Additional Notes:
Was fixing to head and get my oil changed even though i still had about 570 miles left before i absolutely had to change the oil, my 2016 kia forte LX with the 1.8l engine with 79996 as of currently; lost power at around 15mph and started lugging after leaving my neighborhood gas station, luckily i was about 1/8 mile away from a kia service center so i drove it to the service dealer so i could hear, "We only have lube technicians because all the maintenance technicians quit so we cant check your vehicle for mechanical failure, and we are booked until march 2024." So i parked my car and called kia customer service where they told me that the recall is only applicable to the 1.6l and the 2.0l engine, the 1.8l is only warrantable to 60k miles being i am the second owner and the car is passed the 60k mile marker I was told "we would be happy to take a look at it but it will be an out of pocket expense being insurance doesnt cover an engine. This is the second time this year this specific incident has happened to me and i will not be buying another kia or hyundai vehicle ever again. Let this be known to all kia buyers these are cheap cars you get what you pay for.
Mfg Campaign: 11557610
Recall Date: Nov 30, 2023
Kia America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
My headlights blank on and off like a christmas tree. I put them on auto or the running lights and they do the same things. The dashboard lights do the same things inside the car. It also happen when I turn my turn signal on or put my car on bright or dim them.
Corrective Action:
My headlights blank on and off like a christmas tree. I put them on auto or the running lights and they do the same things. The dashboard lights do the same things inside the car. It also happen when I turn my turn signal on or put my car on bright or dim them.
Additional Notes:
My headlights blank on and off like a christmas tree. I put them on auto or the running lights and they do the same things. The dashboard lights do the same things inside the car. It also happen when I turn my turn signal on or put my car on bright or dim them.
Mfg Campaign: 11555515
Recall Date: Nov 16, 2023
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2016 Kia Forte. The contact stated while driving 40 MPH and depressing the accelerator pedal, the accelerator pedal made an abnormal grinding sound, and the vehicle failed to respond. Additionally, there was an abnormal knocking sound coming from the engine. The contact also stated that the steering wheel became difficult to turn. There was no warning light illuminated. The contact was able to drive to the residence. The vehicle was taken to an independent mechanic, where it was diagnosed that the engine rod was knocking, and the engine needed to be replaced. The dealer was notified of the failure. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 115,000.
Corrective Action:
The contact owns a 2016 Kia Forte. The contact stated while driving 40 MPH and depressing the accelerator pedal, the accelerator pedal made an abnormal grinding sound, and the vehicle failed to respond. Additionally, there was an abnormal knocking sound coming from the engine. The contact also stated that the steering wheel became difficult to turn. There was no warning light illuminated. The contact was able to drive to the residence. The vehicle was taken to an independent mechanic, where it was diagnosed that the engine rod was knocking, and the engine needed to be replaced. The dealer was notified of the failure. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 115,000.
Additional Notes:
The contact owns a 2016 Kia Forte. The contact stated while driving 40 MPH and depressing the accelerator pedal, the accelerator pedal made an abnormal grinding sound, and the vehicle failed to respond. Additionally, there was an abnormal knocking sound coming from the engine. The contact also stated that the steering wheel became difficult to turn. There was no warning light illuminated. The contact was able to drive to the residence. The vehicle was taken to an independent mechanic, where it was diagnosed that the engine rod was knocking, and the engine needed to be replaced. The dealer was notified of the failure. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 115,000.
Mfg Campaign: 11554211
Recall Date: Nov 8, 2023
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
I am writing to express serious concerns about the safety and performance of my Kia vehicle. Over the past few months, my car has been exhibiting abnormal behavior, jeopardizing the safety of myself and other road users. One of the most alarming issues is the unpredictable acceleration and deceleration of my vehicle, especially on the highway. There have been numerous instances where it failed to respond to acceleration while changing lanes, putting me in stressful situations where I feared a potential collision. Even more troubling, my car has shut off unexpectedly multiple times during both city driving and while navigating driveways and hills. This sudden engine shutdown has exposed me to hazardous situations and increased the risk of accidents. There is also a loud knocking sound coming from the car, accompanied by sluggish driving. To my dismay, the vehicle now starts and immediately cuts off, forcing me to wait for a period of time and multiple attempts to restart the engine before it finally starts. Seeking a resolution, I took my vehicle to the Kia Service center, where they advised me that I needed a new engine, attributing the problem to sludge build-up. However, I maintain a diligent oil change schedule every three months and can provide evidence of this fact. Despite filing a claim with Kia of America, they regrettably denied my request for assistance in obtaining a new engine, placing the financial burden solely on my shoulders. This not only presents a financial hardship for me but also underscores a broader issue with Kia vehicles' quality and reliability. I am deeply concerned about the safety of Kia vehicles, and I believe that they should be subject to a thorough investigation and, if necessary, a recall. I understand that KIA has experienced problems with design of this or similar engines, causing recalls of those products, and I request NHTSA to investigate these concerns regarding the 2016 KIA Forte. My Car is available to inspect once more
Corrective Action:
I am writing to express serious concerns about the safety and performance of my Kia vehicle. Over the past few months, my car has been exhibiting abnormal behavior, jeopardizing the safety of myself and other road users. One of the most alarming issues is the unpredictable acceleration and deceleration of my vehicle, especially on the highway. There have been numerous instances where it failed to respond to acceleration while changing lanes, putting me in stressful situations where I feared a potential collision. Even more troubling, my car has shut off unexpectedly multiple times during both city driving and while navigating driveways and hills. This sudden engine shutdown has exposed me to hazardous situations and increased the risk of accidents. There is also a loud knocking sound coming from the car, accompanied by sluggish driving. To my dismay, the vehicle now starts and immediately cuts off, forcing me to wait for a period of time and multiple attempts to restart the engine before it finally starts. Seeking a resolution, I took my vehicle to the Kia Service center, where they advised me that I needed a new engine, attributing the problem to sludge build-up. However, I maintain a diligent oil change schedule every three months and can provide evidence of this fact. Despite filing a claim with Kia of America, they regrettably denied my request for assistance in obtaining a new engine, placing the financial burden solely on my shoulders. This not only presents a financial hardship for me but also underscores a broader issue with Kia vehicles' quality and reliability. I am deeply concerned about the safety of Kia vehicles, and I believe that they should be subject to a thorough investigation and, if necessary, a recall. I understand that KIA has experienced problems with design of this or similar engines, causing recalls of those products, and I request NHTSA to investigate these concerns regarding the 2016 KIA Forte. My Car is available to inspect once more
Additional Notes:
I am writing to express serious concerns about the safety and performance of my Kia vehicle. Over the past few months, my car has been exhibiting abnormal behavior, jeopardizing the safety of myself and other road users. One of the most alarming issues is the unpredictable acceleration and deceleration of my vehicle, especially on the highway. There have been numerous instances where it failed to respond to acceleration while changing lanes, putting me in stressful situations where I feared a potential collision. Even more troubling, my car has shut off unexpectedly multiple times during both city driving and while navigating driveways and hills. This sudden engine shutdown has exposed me to hazardous situations and increased the risk of accidents. There is also a loud knocking sound coming from the car, accompanied by sluggish driving. To my dismay, the vehicle now starts and immediately cuts off, forcing me to wait for a period of time and multiple attempts to restart the engine before it finally starts. Seeking a resolution, I took my vehicle to the Kia Service center, where they advised me that I needed a new engine, attributing the problem to sludge build-up. However, I maintain a diligent oil change schedule every three months and can provide evidence of this fact. Despite filing a claim with Kia of America, they regrettably denied my request for assistance in obtaining a new engine, placing the financial burden solely on my shoulders. This not only presents a financial hardship for me but also underscores a broader issue with Kia vehicles' quality and reliability. I am deeply concerned about the safety of Kia vehicles, and I believe that they should be subject to a thorough investigation and, if necessary, a recall. I understand that KIA has experienced problems with design of this or similar engines, causing recalls of those products, and I request NHTSA to investigate these concerns regarding the 2016 KIA Forte. My Car is available to inspect once more
Mfg Campaign: 11536380
Recall Date: Aug 3, 2023
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I am writing to express serious concerns about the safety and performance of my Kia vehicle. Over the past few months, my car has been exhibiting abnormal behavior, jeopardizing the safety of myself and other road users. One of the most alarming issues is the unpredictable acceleration and deceleration of my vehicle, especially on the highway. There have been numerous instances where it failed to respond to acceleration while changing lanes, putting me in stressful situations where I feared a potential collision. Even more troubling, my car has shut off unexpectedly multiple times during both city driving and while navigating driveways and hills. This sudden engine shutdown has exposed me to hazardous situations and increased the risk of accidents. There is also a loud knocking sound coming from the car, accompanied by sluggish driving. To my dismay, the vehicle now starts and immediately cuts off, forcing me to wait for a period of time and multiple attempts to restart the engine before it finally starts. Seeking a resolution, I took my vehicle to the Kia Service center, where they advised me that I needed a new engine, attributing the problem to sludge build-up. However, I maintain a diligent oil change schedule every three months and can provide evidence of this fact. Despite filing a claim with Kia of America, they regrettably denied my request for assistance in obtaining a new engine, placing the financial burden solely on my shoulders. This not only presents a financial hardship for me but also underscores a broader issue with Kia vehicles' quality and reliability. I am deeply concerned about the safety of Kia vehicles, and I believe that they should be subject to a thorough investigation and, if necessary, a recall. I understand that KIA has experienced problems with design of this or similar engines, causing recalls of those products, and I request NHTSA to investigate these concerns regarding the 2016 KIA Forte. My Car is available to inspect once more
Corrective Action:
I am writing to express serious concerns about the safety and performance of my Kia vehicle. Over the past few months, my car has been exhibiting abnormal behavior, jeopardizing the safety of myself and other road users. One of the most alarming issues is the unpredictable acceleration and deceleration of my vehicle, especially on the highway. There have been numerous instances where it failed to respond to acceleration while changing lanes, putting me in stressful situations where I feared a potential collision. Even more troubling, my car has shut off unexpectedly multiple times during both city driving and while navigating driveways and hills. This sudden engine shutdown has exposed me to hazardous situations and increased the risk of accidents. There is also a loud knocking sound coming from the car, accompanied by sluggish driving. To my dismay, the vehicle now starts and immediately cuts off, forcing me to wait for a period of time and multiple attempts to restart the engine before it finally starts. Seeking a resolution, I took my vehicle to the Kia Service center, where they advised me that I needed a new engine, attributing the problem to sludge build-up. However, I maintain a diligent oil change schedule every three months and can provide evidence of this fact. Despite filing a claim with Kia of America, they regrettably denied my request for assistance in obtaining a new engine, placing the financial burden solely on my shoulders. This not only presents a financial hardship for me but also underscores a broader issue with Kia vehicles' quality and reliability. I am deeply concerned about the safety of Kia vehicles, and I believe that they should be subject to a thorough investigation and, if necessary, a recall. I understand that KIA has experienced problems with design of this or similar engines, causing recalls of those products, and I request NHTSA to investigate these concerns regarding the 2016 KIA Forte. My Car is available to inspect once more
Additional Notes:
I am writing to express serious concerns about the safety and performance of my Kia vehicle. Over the past few months, my car has been exhibiting abnormal behavior, jeopardizing the safety of myself and other road users. One of the most alarming issues is the unpredictable acceleration and deceleration of my vehicle, especially on the highway. There have been numerous instances where it failed to respond to acceleration while changing lanes, putting me in stressful situations where I feared a potential collision. Even more troubling, my car has shut off unexpectedly multiple times during both city driving and while navigating driveways and hills. This sudden engine shutdown has exposed me to hazardous situations and increased the risk of accidents. There is also a loud knocking sound coming from the car, accompanied by sluggish driving. To my dismay, the vehicle now starts and immediately cuts off, forcing me to wait for a period of time and multiple attempts to restart the engine before it finally starts. Seeking a resolution, I took my vehicle to the Kia Service center, where they advised me that I needed a new engine, attributing the problem to sludge build-up. However, I maintain a diligent oil change schedule every three months and can provide evidence of this fact. Despite filing a claim with Kia of America, they regrettably denied my request for assistance in obtaining a new engine, placing the financial burden solely on my shoulders. This not only presents a financial hardship for me but also underscores a broader issue with Kia vehicles' quality and reliability. I am deeply concerned about the safety of Kia vehicles, and I believe that they should be subject to a thorough investigation and, if necessary, a recall. I understand that KIA has experienced problems with design of this or similar engines, causing recalls of those products, and I request NHTSA to investigate these concerns regarding the 2016 KIA Forte. My Car is available to inspect once more
Mfg Campaign: 11536380
Recall Date: Aug 3, 2023
Kia America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
I am writing to express serious concerns about the safety and performance of my Kia vehicle. Over the past few months, my car has been exhibiting abnormal behavior, jeopardizing the safety of myself and other road users. One of the most alarming issues is the unpredictable acceleration and deceleration of my vehicle, especially on the highway. There have been numerous instances where it failed to respond to acceleration while changing lanes, putting me in stressful situations where I feared a potential collision. Even more troubling, my car has shut off unexpectedly multiple times during both city driving and while navigating driveways and hills. This sudden engine shutdown has exposed me to hazardous situations and increased the risk of accidents. There is also a loud knocking sound coming from the car, accompanied by sluggish driving. To my dismay, the vehicle now starts and immediately cuts off, forcing me to wait for a period of time and multiple attempts to restart the engine before it finally starts. Seeking a resolution, I took my vehicle to the Kia Service center, where they advised me that I needed a new engine, attributing the problem to sludge build-up. However, I maintain a diligent oil change schedule every three months and can provide evidence of this fact. Despite filing a claim with Kia of America, they regrettably denied my request for assistance in obtaining a new engine, placing the financial burden solely on my shoulders. This not only presents a financial hardship for me but also underscores a broader issue with Kia vehicles' quality and reliability. I am deeply concerned about the safety of Kia vehicles, and I believe that they should be subject to a thorough investigation and, if necessary, a recall. I understand that KIA has experienced problems with design of this or similar engines, causing recalls of those products, and I request NHTSA to investigate these concerns regarding the 2016 KIA Forte. My Car is available to inspect once more
Corrective Action:
I am writing to express serious concerns about the safety and performance of my Kia vehicle. Over the past few months, my car has been exhibiting abnormal behavior, jeopardizing the safety of myself and other road users. One of the most alarming issues is the unpredictable acceleration and deceleration of my vehicle, especially on the highway. There have been numerous instances where it failed to respond to acceleration while changing lanes, putting me in stressful situations where I feared a potential collision. Even more troubling, my car has shut off unexpectedly multiple times during both city driving and while navigating driveways and hills. This sudden engine shutdown has exposed me to hazardous situations and increased the risk of accidents. There is also a loud knocking sound coming from the car, accompanied by sluggish driving. To my dismay, the vehicle now starts and immediately cuts off, forcing me to wait for a period of time and multiple attempts to restart the engine before it finally starts. Seeking a resolution, I took my vehicle to the Kia Service center, where they advised me that I needed a new engine, attributing the problem to sludge build-up. However, I maintain a diligent oil change schedule every three months and can provide evidence of this fact. Despite filing a claim with Kia of America, they regrettably denied my request for assistance in obtaining a new engine, placing the financial burden solely on my shoulders. This not only presents a financial hardship for me but also underscores a broader issue with Kia vehicles' quality and reliability. I am deeply concerned about the safety of Kia vehicles, and I believe that they should be subject to a thorough investigation and, if necessary, a recall. I understand that KIA has experienced problems with design of this or similar engines, causing recalls of those products, and I request NHTSA to investigate these concerns regarding the 2016 KIA Forte. My Car is available to inspect once more
Additional Notes:
I am writing to express serious concerns about the safety and performance of my Kia vehicle. Over the past few months, my car has been exhibiting abnormal behavior, jeopardizing the safety of myself and other road users. One of the most alarming issues is the unpredictable acceleration and deceleration of my vehicle, especially on the highway. There have been numerous instances where it failed to respond to acceleration while changing lanes, putting me in stressful situations where I feared a potential collision. Even more troubling, my car has shut off unexpectedly multiple times during both city driving and while navigating driveways and hills. This sudden engine shutdown has exposed me to hazardous situations and increased the risk of accidents. There is also a loud knocking sound coming from the car, accompanied by sluggish driving. To my dismay, the vehicle now starts and immediately cuts off, forcing me to wait for a period of time and multiple attempts to restart the engine before it finally starts. Seeking a resolution, I took my vehicle to the Kia Service center, where they advised me that I needed a new engine, attributing the problem to sludge build-up. However, I maintain a diligent oil change schedule every three months and can provide evidence of this fact. Despite filing a claim with Kia of America, they regrettably denied my request for assistance in obtaining a new engine, placing the financial burden solely on my shoulders. This not only presents a financial hardship for me but also underscores a broader issue with Kia vehicles' quality and reliability. I am deeply concerned about the safety of Kia vehicles, and I believe that they should be subject to a thorough investigation and, if necessary, a recall. I understand that KIA has experienced problems with design of this or similar engines, causing recalls of those products, and I request NHTSA to investigate these concerns regarding the 2016 KIA Forte. My Car is available to inspect once more
Mfg Campaign: 11536380
Recall Date: Aug 3, 2023
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Always had correct maintenance and the engine just randomly blew coming home from work and Kia Corp is not wanting to replace motor. I’m out thousands of dollars now
Corrective Action:
Always had correct maintenance and the engine just randomly blew coming home from work and Kia Corp is not wanting to replace motor. I’m out thousands of dollars now
Additional Notes:
Always had correct maintenance and the engine just randomly blew coming home from work and Kia Corp is not wanting to replace motor. I’m out thousands of dollars now
Mfg Campaign: 11533307
Recall Date: Jul 19, 2023
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
A portion of the air intake system was rubbing against the front driver side wheel and wore a hole causing damage to the engine and is knocking at very low RPM. The car was in one of Kia’s dealerships for a headlight repair and a reference was made about a strange noise coming from the wheel but they did not advise of a problem and said the brake pad life is fine.
Corrective Action:
A portion of the air intake system was rubbing against the front driver side wheel and wore a hole causing damage to the engine and is knocking at very low RPM. The car was in one of Kia’s dealerships for a headlight repair and a reference was made about a strange noise coming from the wheel but they did not advise of a problem and said the brake pad life is fine.
Additional Notes:
A portion of the air intake system was rubbing against the front driver side wheel and wore a hole causing damage to the engine and is knocking at very low RPM. The car was in one of Kia’s dealerships for a headlight repair and a reference was made about a strange noise coming from the wheel but they did not advise of a problem and said the brake pad life is fine.
Mfg Campaign: 11532351
Recall Date: Jul 14, 2023
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Was driving and car lost power and shut off while in traffic car would not restart
Corrective Action:
Was driving and car lost power and shut off while in traffic car would not restart
Additional Notes:
Was driving and car lost power and shut off while in traffic car would not restart
Mfg Campaign: 11531960
Recall Date: Jul 13, 2023
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Wednesday night I departed work, I was in the 4th lane of the 10Fwy when my car shut down. All dashboard lights came on. I turned on my 4ways and managed to change lanes to the service Lane on the right. I attempted to restart the vehicle..nothing. I started looking through my insurance papers for the tow service and thought to try and restart the vehicle one last time. It started I departed the freeway and used the streets instead of the fwy to make it home. The next morning I drove the car to AutoZone for spark plugs and a diagnostic check. The clerk printed it out and it said no issues. I drove back to the house and as I was pulling into my driveway it shut down again, no clicking sounds this time. Friday I had it towed to pepboys. They were replacing faulty shocks that were under warranty new brakes and rotors all the way around and a full oil change all items were inside the vehicle I pretty much only had to pay for maintenance except for the faulty shocks the manager called me as I was on my way to work. My engine is blown. I saw my engine check light come on Wednesday night when the car stalled no oil light ever came on in the car except when you initially started and then it disappeared. My complaint is why wasn't I notified by the vehicle that there was no oil in the pan that's the whole purpose of the oil light indicator. Now am stuck with a 3500.00 engine repair bill which was the cheapest I found online for a used 1.8 liter engine. I want my dashboards computer checked. I have the AutoZone diagnostic paper the attendant gave me.
Corrective Action:
Wednesday night I departed work, I was in the 4th lane of the 10Fwy when my car shut down. All dashboard lights came on. I turned on my 4ways and managed to change lanes to the service Lane on the right. I attempted to restart the vehicle..nothing. I started looking through my insurance papers for the tow service and thought to try and restart the vehicle one last time. It started I departed the freeway and used the streets instead of the fwy to make it home. The next morning I drove the car to AutoZone for spark plugs and a diagnostic check. The clerk printed it out and it said no issues. I drove back to the house and as I was pulling into my driveway it shut down again, no clicking sounds this time. Friday I had it towed to pepboys. They were replacing faulty shocks that were under warranty new brakes and rotors all the way around and a full oil change all items were inside the vehicle I pretty much only had to pay for maintenance except for the faulty shocks the manager called me as I was on my way to work. My engine is blown. I saw my engine check light come on Wednesday night when the car stalled no oil light ever came on in the car except when you initially started and then it disappeared. My complaint is why wasn't I notified by the vehicle that there was no oil in the pan that's the whole purpose of the oil light indicator. Now am stuck with a 3500.00 engine repair bill which was the cheapest I found online for a used 1.8 liter engine. I want my dashboards computer checked. I have the AutoZone diagnostic paper the attendant gave me.
Additional Notes:
Wednesday night I departed work, I was in the 4th lane of the 10Fwy when my car shut down. All dashboard lights came on. I turned on my 4ways and managed to change lanes to the service Lane on the right. I attempted to restart the vehicle..nothing. I started looking through my insurance papers for the tow service and thought to try and restart the vehicle one last time. It started I departed the freeway and used the streets instead of the fwy to make it home. The next morning I drove the car to AutoZone for spark plugs and a diagnostic check. The clerk printed it out and it said no issues. I drove back to the house and as I was pulling into my driveway it shut down again, no clicking sounds this time. Friday I had it towed to pepboys. They were replacing faulty shocks that were under warranty new brakes and rotors all the way around and a full oil change all items were inside the vehicle I pretty much only had to pay for maintenance except for the faulty shocks the manager called me as I was on my way to work. My engine is blown. I saw my engine check light come on Wednesday night when the car stalled no oil light ever came on in the car except when you initially started and then it disappeared. My complaint is why wasn't I notified by the vehicle that there was no oil in the pan that's the whole purpose of the oil light indicator. Now am stuck with a 3500.00 engine repair bill which was the cheapest I found online for a used 1.8 liter engine. I want my dashboards computer checked. I have the AutoZone diagnostic paper the attendant gave me.
Mfg Campaign: 11530057
Recall Date: Jul 3, 2023
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
I have a 2016 KIA Forte that I bought 6 months ago. I'm a subsequent owner. The dealership where we brought it from told me that it's in good condition. My partner was driving it when it started making knocking noises and would not accelerate past 20 mph. The engine failure happened 5 months of using it (the car only has 92000 miles). I had a mechanic came to check it, even changed the oil again to see if the problem is in connection with the oil. We never had the oil light prior to the knocking noises, not even the engine light. The engine light only came on with the knocking noises. It was completely out of nowhere. Changing the oil did not solve the issue at all. My mechanic found metallic shards in the oil and was also just as confused as we were. He said that it's possible that the connecting rods under the engine have been worn out. My mechanic said that it could've blown up, and thankfully, my partner and his friend were not harmed when the incident happened. There were no recalls regarding my car. I wasn't informed of the KSDS update either because I'm a second owner. We're still paying for it and its insurance even when we cannot use it.
Corrective Action:
I have a 2016 KIA Forte that I bought 6 months ago. I'm a subsequent owner. The dealership where we brought it from told me that it's in good condition. My partner was driving it when it started making knocking noises and would not accelerate past 20 mph. The engine failure happened 5 months of using it (the car only has 92000 miles). I had a mechanic came to check it, even changed the oil again to see if the problem is in connection with the oil. We never had the oil light prior to the knocking noises, not even the engine light. The engine light only came on with the knocking noises. It was completely out of nowhere. Changing the oil did not solve the issue at all. My mechanic found metallic shards in the oil and was also just as confused as we were. He said that it's possible that the connecting rods under the engine have been worn out. My mechanic said that it could've blown up, and thankfully, my partner and his friend were not harmed when the incident happened. There were no recalls regarding my car. I wasn't informed of the KSDS update either because I'm a second owner. We're still paying for it and its insurance even when we cannot use it.
Additional Notes:
I have a 2016 KIA Forte that I bought 6 months ago. I'm a subsequent owner. The dealership where we brought it from told me that it's in good condition. My partner was driving it when it started making knocking noises and would not accelerate past 20 mph. The engine failure happened 5 months of using it (the car only has 92000 miles). I had a mechanic came to check it, even changed the oil again to see if the problem is in connection with the oil. We never had the oil light prior to the knocking noises, not even the engine light. The engine light only came on with the knocking noises. It was completely out of nowhere. Changing the oil did not solve the issue at all. My mechanic found metallic shards in the oil and was also just as confused as we were. He said that it's possible that the connecting rods under the engine have been worn out. My mechanic said that it could've blown up, and thankfully, my partner and his friend were not harmed when the incident happened. There were no recalls regarding my car. I wasn't informed of the KSDS update either because I'm a second owner. We're still paying for it and its insurance even when we cannot use it.
Mfg Campaign: 11529029
Recall Date: Jun 26, 2023
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
On May 25th 2023 I was driving on the highway when I experienced extreme loss of power and the infotainment screen displayed "possible engine condition". Considering I was driving 70 mph on the highway it was super dangerous because there were several 18 wheelers driving on the highway alongside me it could have been deadly for many of us. Thankfully I was able to get to the shoulder to assess the situation. I have been unable to get my vehicle to a dealership since I was traveling and had to leave my vehicle 150 mi from where I live. If Kia knew there was some sort of issue with engine failure and extreme loss of power they should have issued notification before other than have people possibly die on the highway from engine failure.
Corrective Action:
On May 25th 2023 I was driving on the highway when I experienced extreme loss of power and the infotainment screen displayed "possible engine condition". Considering I was driving 70 mph on the highway it was super dangerous because there were several 18 wheelers driving on the highway alongside me it could have been deadly for many of us. Thankfully I was able to get to the shoulder to assess the situation. I have been unable to get my vehicle to a dealership since I was traveling and had to leave my vehicle 150 mi from where I live. If Kia knew there was some sort of issue with engine failure and extreme loss of power they should have issued notification before other than have people possibly die on the highway from engine failure.
Additional Notes:
On May 25th 2023 I was driving on the highway when I experienced extreme loss of power and the infotainment screen displayed "possible engine condition". Considering I was driving 70 mph on the highway it was super dangerous because there were several 18 wheelers driving on the highway alongside me it could have been deadly for many of us. Thankfully I was able to get to the shoulder to assess the situation. I have been unable to get my vehicle to a dealership since I was traveling and had to leave my vehicle 150 mi from where I live. If Kia knew there was some sort of issue with engine failure and extreme loss of power they should have issued notification before other than have people possibly die on the highway from engine failure.
Mfg Campaign: 11526144
Recall Date: Jun 9, 2023
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
On May 25th 2023 I was driving on the highway when I experienced extreme loss of power and the infotainment screen displayed "possible engine condition". Considering I was driving 70 mph on the highway it was super dangerous because there were several 18 wheelers driving on the highway alongside me it could have been deadly for many of us. Thankfully I was able to get to the shoulder to assess the situation. I have been unable to get my vehicle to a dealership since I was traveling and had to leave my vehicle 150 mi from where I live. If Kia knew there was some sort of issue with engine failure and extreme loss of power they should have issued notification before other than have people possibly die on the highway from engine failure.
Corrective Action:
On May 25th 2023 I was driving on the highway when I experienced extreme loss of power and the infotainment screen displayed "possible engine condition". Considering I was driving 70 mph on the highway it was super dangerous because there were several 18 wheelers driving on the highway alongside me it could have been deadly for many of us. Thankfully I was able to get to the shoulder to assess the situation. I have been unable to get my vehicle to a dealership since I was traveling and had to leave my vehicle 150 mi from where I live. If Kia knew there was some sort of issue with engine failure and extreme loss of power they should have issued notification before other than have people possibly die on the highway from engine failure.
Additional Notes:
On May 25th 2023 I was driving on the highway when I experienced extreme loss of power and the infotainment screen displayed "possible engine condition". Considering I was driving 70 mph on the highway it was super dangerous because there were several 18 wheelers driving on the highway alongside me it could have been deadly for many of us. Thankfully I was able to get to the shoulder to assess the situation. I have been unable to get my vehicle to a dealership since I was traveling and had to leave my vehicle 150 mi from where I live. If Kia knew there was some sort of issue with engine failure and extreme loss of power they should have issued notification before other than have people possibly die on the highway from engine failure.
Mfg Campaign: 11526144
Recall Date: Jun 9, 2023
Kia America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
On May 25th 2023 I was driving on the highway when I experienced extreme loss of power and the infotainment screen displayed "possible engine condition". Considering I was driving 70 mph on the highway it was super dangerous because there were several 18 wheelers driving on the highway alongside me it could have been deadly for many of us. Thankfully I was able to get to the shoulder to assess the situation. I have been unable to get my vehicle to a dealership since I was traveling and had to leave my vehicle 150 mi from where I live. If Kia knew there was some sort of issue with engine failure and extreme loss of power they should have issued notification before other than have people possibly die on the highway from engine failure.
Corrective Action:
On May 25th 2023 I was driving on the highway when I experienced extreme loss of power and the infotainment screen displayed "possible engine condition". Considering I was driving 70 mph on the highway it was super dangerous because there were several 18 wheelers driving on the highway alongside me it could have been deadly for many of us. Thankfully I was able to get to the shoulder to assess the situation. I have been unable to get my vehicle to a dealership since I was traveling and had to leave my vehicle 150 mi from where I live. If Kia knew there was some sort of issue with engine failure and extreme loss of power they should have issued notification before other than have people possibly die on the highway from engine failure.
Additional Notes:
On May 25th 2023 I was driving on the highway when I experienced extreme loss of power and the infotainment screen displayed "possible engine condition". Considering I was driving 70 mph on the highway it was super dangerous because there were several 18 wheelers driving on the highway alongside me it could have been deadly for many of us. Thankfully I was able to get to the shoulder to assess the situation. I have been unable to get my vehicle to a dealership since I was traveling and had to leave my vehicle 150 mi from where I live. If Kia knew there was some sort of issue with engine failure and extreme loss of power they should have issued notification before other than have people possibly die on the highway from engine failure.
Mfg Campaign: 11526144
Recall Date: Jun 9, 2023
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Engine failed due to rod knock at 127,000 miles, this is a known defect with the car. Kia is refusing to replace the engine even though they know they are designed poorly and fail. Knock sensor and flashing engine light came on, had all the qualifications for the replacement but Kia is making excuses and denying it. I have all the paperwork and maintences done on time and they still won’t cover it. My corroded brake lines were supposed to be fixed under the recall and they have had them on back order since September of 2022. Dealership has no loaner cars to provide.
Corrective Action:
Engine failed due to rod knock at 127,000 miles, this is a known defect with the car. Kia is refusing to replace the engine even though they know they are designed poorly and fail. Knock sensor and flashing engine light came on, had all the qualifications for the replacement but Kia is making excuses and denying it. I have all the paperwork and maintences done on time and they still won’t cover it. My corroded brake lines were supposed to be fixed under the recall and they have had them on back order since September of 2022. Dealership has no loaner cars to provide.
Additional Notes:
Engine failed due to rod knock at 127,000 miles, this is a known defect with the car. Kia is refusing to replace the engine even though they know they are designed poorly and fail. Knock sensor and flashing engine light came on, had all the qualifications for the replacement but Kia is making excuses and denying it. I have all the paperwork and maintences done on time and they still won’t cover it. My corroded brake lines were supposed to be fixed under the recall and they have had them on back order since September of 2022. Dealership has no loaner cars to provide.
Mfg Campaign: 11515709
Recall Date: Apr 6, 2023
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Edzant Price LLC
Valencia, CA • 36 yrs
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