Complaints & Recalls
Official Safety Recalls - Important!
9 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2017-2019 Sedona, Soul, Soul EV, 2017-2018 Forte, and 2017 Forte Koup vehicles. The Air Bag Control Unit (ACU) cover may contact a memory chip on the printed circuit board and damage the electrical circuit. Circuit damage may result in deactivated air bags that will not deploy in a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC226
Recall Date: Jan 25, 2022
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2016-2018 Forte 4-door, Forte Koup 2-door, and 2018-2019 Rio 4-door vehicles. The trunk latch may become damaged, preventing the opening of the trunk from the inside. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 401, "Internal Trunk Release."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC216
Recall Date: Aug 9, 2021
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2017-2018 Forte vehicles equipped with a 2.0L Nu MPI engine. Foreign particles may stick inside the oil pump, which may cause an oil pump failure and engine damage.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC210
Recall Date: Apr 13, 2021
Consumer Complaints
167 ComplaintsKia America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
TAKATA RECALL. I WAS INVOLVED IN AN ACCIDENT AND CRASH HEAD ON INTO ANOTHER CAR. THE VEHICLE WAS TOTALED BUT THE AIRBAGS NEVER DEPLOYED.
Corrective Action:
TAKATA RECALL. I WAS INVOLVED IN AN ACCIDENT AND CRASH HEAD ON INTO ANOTHER CAR. THE VEHICLE WAS TOTALED BUT THE AIRBAGS NEVER DEPLOYED.
Additional Notes:
TAKATA RECALL. I WAS INVOLVED IN AN ACCIDENT AND CRASH HEAD ON INTO ANOTHER CAR. THE VEHICLE WAS TOTALED BUT THE AIRBAGS NEVER DEPLOYED.
Mfg Campaign: 11153084
Recall Date: Nov 21, 2018
Kia America, Inc.
Defect Description:
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
Potential Consequences:
TL* THE CONTACT OWNS A 2018 KIA FORTE. WHILE DEPRESSING THE ACCELERATOR PEDAL, THE PEDAL FAILED TO RELEASE AND BECAME STUCK. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,462.
Corrective Action:
TL* THE CONTACT OWNS A 2018 KIA FORTE. WHILE DEPRESSING THE ACCELERATOR PEDAL, THE PEDAL FAILED TO RELEASE AND BECAME STUCK. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,462.
Additional Notes:
TL* THE CONTACT OWNS A 2018 KIA FORTE. WHILE DEPRESSING THE ACCELERATOR PEDAL, THE PEDAL FAILED TO RELEASE AND BECAME STUCK. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,462.
Mfg Campaign: 11104194
Recall Date: Jun 27, 2018
Kia America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
"TAKATA RECALL " I WAS IN AN ACCIDENT. THE INITIAL IMPACT WAS THE FRONT OF THE CAR AND THE DRIVERS SIDE AIRBAG DID NOT DEPLOY. I RAN A STOP SIGN AT APROX 35MPH AND TEE BONED A TRUCK. AFTER THE IMPACT I SPUN INTO A TELEPHONE POLE WHERE THE SIDE CURTAIN DID DEPLOY.
Corrective Action:
"TAKATA RECALL " I WAS IN AN ACCIDENT. THE INITIAL IMPACT WAS THE FRONT OF THE CAR AND THE DRIVERS SIDE AIRBAG DID NOT DEPLOY. I RAN A STOP SIGN AT APROX 35MPH AND TEE BONED A TRUCK. AFTER THE IMPACT I SPUN INTO A TELEPHONE POLE WHERE THE SIDE CURTAIN DID DEPLOY.
Additional Notes:
"TAKATA RECALL " I WAS IN AN ACCIDENT. THE INITIAL IMPACT WAS THE FRONT OF THE CAR AND THE DRIVERS SIDE AIRBAG DID NOT DEPLOY. I RAN A STOP SIGN AT APROX 35MPH AND TEE BONED A TRUCK. AFTER THE IMPACT I SPUN INTO A TELEPHONE POLE WHERE THE SIDE CURTAIN DID DEPLOY.
Mfg Campaign: 11103871
Recall Date: Jun 25, 2018
Kia America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
VEHICLE WAS PURCHASED WITH 28 MILES ON 4/10/2018. THE VEHICLE MAKES A GRINDING NOISE UPON APPLYING THE BRAKES. IT DOESNT MATTER WHAT SPEED YOU ARE AT THE BRAKES GRIND IN REVERSE OR DRIVE WHEN APPLYING THE BRAKES. KIA DEALERSHIP ALREADY REPLACED CALIPER SAYS IT'S NORMAL NOISE WHEN KIA FORTE IS STOPPED. WOULD LIKE TO KNOW ANYONE EXPERIENCED SAME ISSUE
Corrective Action:
VEHICLE WAS PURCHASED WITH 28 MILES ON 4/10/2018. THE VEHICLE MAKES A GRINDING NOISE UPON APPLYING THE BRAKES. IT DOESNT MATTER WHAT SPEED YOU ARE AT THE BRAKES GRIND IN REVERSE OR DRIVE WHEN APPLYING THE BRAKES. KIA DEALERSHIP ALREADY REPLACED CALIPER SAYS IT'S NORMAL NOISE WHEN KIA FORTE IS STOPPED. WOULD LIKE TO KNOW ANYONE EXPERIENCED SAME ISSUE
Additional Notes:
VEHICLE WAS PURCHASED WITH 28 MILES ON 4/10/2018. THE VEHICLE MAKES A GRINDING NOISE UPON APPLYING THE BRAKES. IT DOESNT MATTER WHAT SPEED YOU ARE AT THE BRAKES GRIND IN REVERSE OR DRIVE WHEN APPLYING THE BRAKES. KIA DEALERSHIP ALREADY REPLACED CALIPER SAYS IT'S NORMAL NOISE WHEN KIA FORTE IS STOPPED. WOULD LIKE TO KNOW ANYONE EXPERIENCED SAME ISSUE
Mfg Campaign: 11099280
Recall Date: Jun 2, 2018
Kia America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
THIS IS A FOLLOW-UP TO MY ORIGINAL COMPLAINT # 11088519 ON 4/10/18.. WHEN I BROUGHT THE VEHICLE TO THE DEALER ON 4/25/18, I WAS TOLD IT WAS A BAD SPARK PLUG HUH ON A NEW CAR; WHAT WOULD BE NEXT.. IN ANY EVENT THE DEALER HAD TO ORDER THE SPARK PLUG ANOTHER HUH ON THAT TOO.. SPARK PLUG IS IN & I HAVE AN APPOINTMENT TOMORROW 5/2/18 TO REPLACE & REPAIR & NONE TOO SOON BECAUSE THE CAR SOUNDS & RUNS 'TERRIBLE'.. SITTING AT A LIGHT IT SOUNDS WORSE THAN THE 2016 FIESTA I TRADED IN TERRIBLE ROUGH IDLE & REALLY BAD WHEN ACCELERATING FROM A LIGHT WHICH COULD BE DANGEROUS.. THIS KIA FORTE AT PRESENT HAS 465 MILES ON THE ODOMETER..
Corrective Action:
THIS IS A FOLLOW-UP TO MY ORIGINAL COMPLAINT # 11088519 ON 4/10/18.. WHEN I BROUGHT THE VEHICLE TO THE DEALER ON 4/25/18, I WAS TOLD IT WAS A BAD SPARK PLUG HUH ON A NEW CAR; WHAT WOULD BE NEXT.. IN ANY EVENT THE DEALER HAD TO ORDER THE SPARK PLUG ANOTHER HUH ON THAT TOO.. SPARK PLUG IS IN & I HAVE AN APPOINTMENT TOMORROW 5/2/18 TO REPLACE & REPAIR & NONE TOO SOON BECAUSE THE CAR SOUNDS & RUNS 'TERRIBLE'.. SITTING AT A LIGHT IT SOUNDS WORSE THAN THE 2016 FIESTA I TRADED IN TERRIBLE ROUGH IDLE & REALLY BAD WHEN ACCELERATING FROM A LIGHT WHICH COULD BE DANGEROUS.. THIS KIA FORTE AT PRESENT HAS 465 MILES ON THE ODOMETER..
Additional Notes:
THIS IS A FOLLOW-UP TO MY ORIGINAL COMPLAINT # 11088519 ON 4/10/18.. WHEN I BROUGHT THE VEHICLE TO THE DEALER ON 4/25/18, I WAS TOLD IT WAS A BAD SPARK PLUG HUH ON A NEW CAR; WHAT WOULD BE NEXT.. IN ANY EVENT THE DEALER HAD TO ORDER THE SPARK PLUG ANOTHER HUH ON THAT TOO.. SPARK PLUG IS IN & I HAVE AN APPOINTMENT TOMORROW 5/2/18 TO REPLACE & REPAIR & NONE TOO SOON BECAUSE THE CAR SOUNDS & RUNS 'TERRIBLE'.. SITTING AT A LIGHT IT SOUNDS WORSE THAN THE 2016 FIESTA I TRADED IN TERRIBLE ROUGH IDLE & REALLY BAD WHEN ACCELERATING FROM A LIGHT WHICH COULD BE DANGEROUS.. THIS KIA FORTE AT PRESENT HAS 465 MILES ON THE ODOMETER..
Mfg Campaign: 11091177
Recall Date: May 1, 2018
Kia America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
WELL AT PRESENT MY CAR ONLY HAS ABOUT 400 MILES ON IT I ONLY PICKED IT UP ON 4/4/2018 & IT'S STARTING TO SOUND LIKE THE 2016 FORD FIESTA I TRADED IN.. WHEN STOPPED AT A LIGHT THE IDLE GETS ROUGH AND IF THIS WAS THE 1960'S I WOULD SAY IT HAD A BAD SPARK PLUG OR CARBURETOR ISSUES; HOWEVER, THIS IS 2018 SO NOT SURE BUT IT'S THE ONLY THING I CAN RELATE THE IDLE ISSUE WITH.. I SPOKE WITH THE SALESPERSON AT THE DEALERSHIP THAT SOLD ME THE CAR BUT HE SAID HE KNOWS NOTHING ABOUT INNER WORKINGS OF CARS SO I MADE AN APPOINTMENT WITH THE SERVICE DEPARTMENT FOR 4/25/2018 SINCE I CANNOT GET THERE AT THE TIMES THEY WANT ME TO; AND UNTIL THEN I CAN ONLY MONITOR IT.. THIS ISSUE STARTED AFTER I HAD THE CAR APPROXIMATELY ONE WEEK; NOTHING LIKE FLORIDA CAR DEALERS SELECTING A CAR FOR ME OFF THEIR LOT THAT HAS ISSUES..
Corrective Action:
WELL AT PRESENT MY CAR ONLY HAS ABOUT 400 MILES ON IT I ONLY PICKED IT UP ON 4/4/2018 & IT'S STARTING TO SOUND LIKE THE 2016 FORD FIESTA I TRADED IN.. WHEN STOPPED AT A LIGHT THE IDLE GETS ROUGH AND IF THIS WAS THE 1960'S I WOULD SAY IT HAD A BAD SPARK PLUG OR CARBURETOR ISSUES; HOWEVER, THIS IS 2018 SO NOT SURE BUT IT'S THE ONLY THING I CAN RELATE THE IDLE ISSUE WITH.. I SPOKE WITH THE SALESPERSON AT THE DEALERSHIP THAT SOLD ME THE CAR BUT HE SAID HE KNOWS NOTHING ABOUT INNER WORKINGS OF CARS SO I MADE AN APPOINTMENT WITH THE SERVICE DEPARTMENT FOR 4/25/2018 SINCE I CANNOT GET THERE AT THE TIMES THEY WANT ME TO; AND UNTIL THEN I CAN ONLY MONITOR IT.. THIS ISSUE STARTED AFTER I HAD THE CAR APPROXIMATELY ONE WEEK; NOTHING LIKE FLORIDA CAR DEALERS SELECTING A CAR FOR ME OFF THEIR LOT THAT HAS ISSUES..
Additional Notes:
WELL AT PRESENT MY CAR ONLY HAS ABOUT 400 MILES ON IT I ONLY PICKED IT UP ON 4/4/2018 & IT'S STARTING TO SOUND LIKE THE 2016 FORD FIESTA I TRADED IN.. WHEN STOPPED AT A LIGHT THE IDLE GETS ROUGH AND IF THIS WAS THE 1960'S I WOULD SAY IT HAD A BAD SPARK PLUG OR CARBURETOR ISSUES; HOWEVER, THIS IS 2018 SO NOT SURE BUT IT'S THE ONLY THING I CAN RELATE THE IDLE ISSUE WITH.. I SPOKE WITH THE SALESPERSON AT THE DEALERSHIP THAT SOLD ME THE CAR BUT HE SAID HE KNOWS NOTHING ABOUT INNER WORKINGS OF CARS SO I MADE AN APPOINTMENT WITH THE SERVICE DEPARTMENT FOR 4/25/2018 SINCE I CANNOT GET THERE AT THE TIMES THEY WANT ME TO; AND UNTIL THEN I CAN ONLY MONITOR IT.. THIS ISSUE STARTED AFTER I HAD THE CAR APPROXIMATELY ONE WEEK; NOTHING LIKE FLORIDA CAR DEALERS SELECTING A CAR FOR ME OFF THEIR LOT THAT HAS ISSUES..
Mfg Campaign: 11088519
Recall Date: Apr 16, 2018
Kia America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
I PICKED UP THIS 2018 KIA FORTE VEHICLE ON 4/4/2018 WHICH HAD APPROXIMATELY 18 MILES ON THE ODOMETER SO I'M NOT SURE IF THIS ISSUE IS BECAUSE THE VEHICLE IS STILL NEW OR BECAUSE I JUST TRADED IN A 2016 FORD FIESTA & JUST NOT USED TO THIS VEHICLE.. WHAT I'VE NOTICED IS THAT THE GAS PEDAL STICKS A LITTLE & DOESN'T RESPOND RIGHT AWAY TO FOOT PRESSURE, BUT I'M A SMALL PERSON SO FOOT PRESSURE IS NOT AS HEAVY AS BIG PERSON.. I JUST WANTED TO NOTE THIS ISSUE JUST IN CASE IT DOES BECOME AN ONGOING PROBLEM..
Corrective Action:
I PICKED UP THIS 2018 KIA FORTE VEHICLE ON 4/4/2018 WHICH HAD APPROXIMATELY 18 MILES ON THE ODOMETER SO I'M NOT SURE IF THIS ISSUE IS BECAUSE THE VEHICLE IS STILL NEW OR BECAUSE I JUST TRADED IN A 2016 FORD FIESTA & JUST NOT USED TO THIS VEHICLE.. WHAT I'VE NOTICED IS THAT THE GAS PEDAL STICKS A LITTLE & DOESN'T RESPOND RIGHT AWAY TO FOOT PRESSURE, BUT I'M A SMALL PERSON SO FOOT PRESSURE IS NOT AS HEAVY AS BIG PERSON.. I JUST WANTED TO NOTE THIS ISSUE JUST IN CASE IT DOES BECOME AN ONGOING PROBLEM..
Additional Notes:
I PICKED UP THIS 2018 KIA FORTE VEHICLE ON 4/4/2018 WHICH HAD APPROXIMATELY 18 MILES ON THE ODOMETER SO I'M NOT SURE IF THIS ISSUE IS BECAUSE THE VEHICLE IS STILL NEW OR BECAUSE I JUST TRADED IN A 2016 FORD FIESTA & JUST NOT USED TO THIS VEHICLE.. WHAT I'VE NOTICED IS THAT THE GAS PEDAL STICKS A LITTLE & DOESN'T RESPOND RIGHT AWAY TO FOOT PRESSURE, BUT I'M A SMALL PERSON SO FOOT PRESSURE IS NOT AS HEAVY AS BIG PERSON.. I JUST WANTED TO NOTE THIS ISSUE JUST IN CASE IT DOES BECOME AN ONGOING PROBLEM..
Mfg Campaign: 11083579
Recall Date: Apr 6, 2018
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