Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2023 Forte vehicles. The right front lower control arm may have been improperly welded, which can cause it to fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC306
Recall Date: Apr 1, 2024
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2023 Forte vehicles. The right front lower control arm may have been improperly welded, which can cause it to fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC283
Recall Date: Sep 22, 2023
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2023 Forte vehicles. Due to a manufacturing error, the front left steering knuckle may crack, which can result in a loss of steering control.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC259
Recall Date: Dec 8, 2022
Consumer Complaints
71 ComplaintsKia America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
The headlights and rain don’t mix at all I can’t see 3 feet i from it me and the wipers don’t clear the windshield fast enough they need to have led bulbs or design a new headlight
Corrective Action:
The headlights and rain don’t mix at all I can’t see 3 feet i from it me and the wipers don’t clear the windshield fast enough they need to have led bulbs or design a new headlight
Additional Notes:
The headlights and rain don’t mix at all I can’t see 3 feet i from it me and the wipers don’t clear the windshield fast enough they need to have led bulbs or design a new headlight
Mfg Campaign: 11524318
Recall Date: May 29, 2023
Kia America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
The headlights and rain don’t mix at all I can’t see 3 feet i from it me and the wipers don’t clear the windshield fast enough they need to have led bulbs or design a new headlight
Corrective Action:
The headlights and rain don’t mix at all I can’t see 3 feet i from it me and the wipers don’t clear the windshield fast enough they need to have led bulbs or design a new headlight
Additional Notes:
The headlights and rain don’t mix at all I can’t see 3 feet i from it me and the wipers don’t clear the windshield fast enough they need to have led bulbs or design a new headlight
Mfg Campaign: 11524318
Recall Date: May 29, 2023
Kia America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
The car is slamming on breaks at random no warning it is going to cause a reck a 18 wheeler almost killed us that was behind us. And I can be driving down the road and the wheel try to jerk me into another lane. This car is not safe. But is not having any warning lights going off that anything is wrong
Corrective Action:
The car is slamming on breaks at random no warning it is going to cause a reck a 18 wheeler almost killed us that was behind us. And I can be driving down the road and the wheel try to jerk me into another lane. This car is not safe. But is not having any warning lights going off that anything is wrong
Additional Notes:
The car is slamming on breaks at random no warning it is going to cause a reck a 18 wheeler almost killed us that was behind us. And I can be driving down the road and the wheel try to jerk me into another lane. This car is not safe. But is not having any warning lights going off that anything is wrong
Mfg Campaign: 11523080
Recall Date: May 21, 2023
Kia America, Inc.
Defect Description:
LANE DEPARTURE: ASSIST
Potential Consequences:
The car is slamming on breaks at random no warning it is going to cause a reck a 18 wheeler almost killed us that was behind us. And I can be driving down the road and the wheel try to jerk me into another lane. This car is not safe. But is not having any warning lights going off that anything is wrong
Corrective Action:
The car is slamming on breaks at random no warning it is going to cause a reck a 18 wheeler almost killed us that was behind us. And I can be driving down the road and the wheel try to jerk me into another lane. This car is not safe. But is not having any warning lights going off that anything is wrong
Additional Notes:
The car is slamming on breaks at random no warning it is going to cause a reck a 18 wheeler almost killed us that was behind us. And I can be driving down the road and the wheel try to jerk me into another lane. This car is not safe. But is not having any warning lights going off that anything is wrong
Mfg Campaign: 11523080
Recall Date: May 21, 2023
Kia America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
I’ve had my car at the dealer four times now within the first 10k miles to get its FOURTH transmission replacement. Kia will not replace the transmission with a brand new one however settles for used refurbished transmissions with Used parts. Which have been failing on average of 1000 to 1500 miles later
Corrective Action:
I’ve had my car at the dealer four times now within the first 10k miles to get its FOURTH transmission replacement. Kia will not replace the transmission with a brand new one however settles for used refurbished transmissions with Used parts. Which have been failing on average of 1000 to 1500 miles later
Additional Notes:
I’ve had my car at the dealer four times now within the first 10k miles to get its FOURTH transmission replacement. Kia will not replace the transmission with a brand new one however settles for used refurbished transmissions with Used parts. Which have been failing on average of 1000 to 1500 miles later
Mfg Campaign: 11522816
Recall Date: May 19, 2023
Kia America, Inc.
Defect Description:
STEERING
Potential Consequences:
Issue seems to be with the steering of the car. It is very stiff and difficult to maneuver. Steering needs to be hold tightly to keep car in the lane, else car keeps on going towards the right side. I took the car to service center as well and they also acknowledged the problem and as per my understanding they fixed some steering angle issue. But, issue is still persisting and I tried to take the appointment but seems like no Kia service center has appointment available before one month. Requesting to look into this issue so that it can be fixed or I can return the car.
Corrective Action:
Issue seems to be with the steering of the car. It is very stiff and difficult to maneuver. Steering needs to be hold tightly to keep car in the lane, else car keeps on going towards the right side. I took the car to service center as well and they also acknowledged the problem and as per my understanding they fixed some steering angle issue. But, issue is still persisting and I tried to take the appointment but seems like no Kia service center has appointment available before one month. Requesting to look into this issue so that it can be fixed or I can return the car.
Additional Notes:
Issue seems to be with the steering of the car. It is very stiff and difficult to maneuver. Steering needs to be hold tightly to keep car in the lane, else car keeps on going towards the right side. I took the car to service center as well and they also acknowledged the problem and as per my understanding they fixed some steering angle issue. But, issue is still persisting and I tried to take the appointment but seems like no Kia service center has appointment available before one month. Requesting to look into this issue so that it can be fixed or I can return the car.
Mfg Campaign: 11520953
Recall Date: May 8, 2023
Kia America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
I have had two transmission replacements within the first 6000 miles on the vehicle. And now the 3rd transmission is whining after only 600 miles.
Corrective Action:
I have had two transmission replacements within the first 6000 miles on the vehicle. And now the 3rd transmission is whining after only 600 miles.
Additional Notes:
I have had two transmission replacements within the first 6000 miles on the vehicle. And now the 3rd transmission is whining after only 600 miles.
Mfg Campaign: 11510745
Recall Date: Mar 8, 2023
Kia America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
Vehicle was involved in an accident. No air bags were deployed. Vehicle was declared a total loss. Have reached out to KIA manufacturing regarding issue.
Corrective Action:
Vehicle was involved in an accident. No air bags were deployed. Vehicle was declared a total loss. Have reached out to KIA manufacturing regarding issue.
Additional Notes:
Vehicle was involved in an accident. No air bags were deployed. Vehicle was declared a total loss. Have reached out to KIA manufacturing regarding issue.
Mfg Campaign: 11509204
Recall Date: Feb 26, 2023
Kia America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
Good morning, I want to report extreme safety concerns about my KIA Forte GT - Line 2023.When I first came home with the car days later the car shut off in the middle of the street while driving just one house up from my house. I attempted to turn it back on and the car would not turn back on and it automatically proceeded to call roadside assistance.I immediately informed the dealership. The car often hesitates, fails to shift and turns completely off. Last Sunday on December 11, 2022 I was about to get on the Roosevelt Boulevard expressway while I was on a street which is a hill that leads me to the expressway going about a reasonable distance. My car proceeded to roll backwards on the hill. I immediately thought to myself this is a huge safety concern. The incident that occurred on December 13,2022 in front of my house was a dealbreaker for me. I was moving my car from my home driveway , I put my car in reverse and moved my steering wheel the opposite to go right with my foot slightly on the gas my car would not move. The transmission light , battery lights and other lights came on. My car then said reverse,neutral then reverse again. I did not change gears to neutral. Still my car would not move. Shortly after I put my foot on the brake because I saw a white car speed behind me very fast. I kept my foot on the brake until the coast was clear and the white car disappeared.After that my car immediately goes backwards at full speed ( Jumps out of gear accelerated then stalled) and hits a parked car which damages the back of my car.I called KIA roadside assistance because I was turned off by the car and I did not feel like it was safe to drive and it needed to be towed. The incident happened in front of my house but it could have happened anywhere and cause even more damage to me and someone else. I talked to [XXX] on the phone a day after my car arrived at the dealership and she immediately stated that KIA can not fix any damages. My car needs to go to a INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFOR
Corrective Action:
Good morning, I want to report extreme safety concerns about my KIA Forte GT - Line 2023.When I first came home with the car days later the car shut off in the middle of the street while driving just one house up from my house. I attempted to turn it back on and the car would not turn back on and it automatically proceeded to call roadside assistance.I immediately informed the dealership. The car often hesitates, fails to shift and turns completely off. Last Sunday on December 11, 2022 I was about to get on the Roosevelt Boulevard expressway while I was on a street which is a hill that leads me to the expressway going about a reasonable distance. My car proceeded to roll backwards on the hill. I immediately thought to myself this is a huge safety concern. The incident that occurred on December 13,2022 in front of my house was a dealbreaker for me. I was moving my car from my home driveway , I put my car in reverse and moved my steering wheel the opposite to go right with my foot slightly on the gas my car would not move. The transmission light , battery lights and other lights came on. My car then said reverse,neutral then reverse again. I did not change gears to neutral. Still my car would not move. Shortly after I put my foot on the brake because I saw a white car speed behind me very fast. I kept my foot on the brake until the coast was clear and the white car disappeared.After that my car immediately goes backwards at full speed ( Jumps out of gear accelerated then stalled) and hits a parked car which damages the back of my car.I called KIA roadside assistance because I was turned off by the car and I did not feel like it was safe to drive and it needed to be towed. The incident happened in front of my house but it could have happened anywhere and cause even more damage to me and someone else. I talked to [XXX] on the phone a day after my car arrived at the dealership and she immediately stated that KIA can not fix any damages. My car needs to go to a INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFOR
Additional Notes:
Good morning, I want to report extreme safety concerns about my KIA Forte GT - Line 2023.When I first came home with the car days later the car shut off in the middle of the street while driving just one house up from my house. I attempted to turn it back on and the car would not turn back on and it automatically proceeded to call roadside assistance.I immediately informed the dealership. The car often hesitates, fails to shift and turns completely off. Last Sunday on December 11, 2022 I was about to get on the Roosevelt Boulevard expressway while I was on a street which is a hill that leads me to the expressway going about a reasonable distance. My car proceeded to roll backwards on the hill. I immediately thought to myself this is a huge safety concern. The incident that occurred on December 13,2022 in front of my house was a dealbreaker for me. I was moving my car from my home driveway , I put my car in reverse and moved my steering wheel the opposite to go right with my foot slightly on the gas my car would not move. The transmission light , battery lights and other lights came on. My car then said reverse,neutral then reverse again. I did not change gears to neutral. Still my car would not move. Shortly after I put my foot on the brake because I saw a white car speed behind me very fast. I kept my foot on the brake until the coast was clear and the white car disappeared.After that my car immediately goes backwards at full speed ( Jumps out of gear accelerated then stalled) and hits a parked car which damages the back of my car.I called KIA roadside assistance because I was turned off by the car and I did not feel like it was safe to drive and it needed to be towed. The incident happened in front of my house but it could have happened anywhere and cause even more damage to me and someone else. I talked to [XXX] on the phone a day after my car arrived at the dealership and she immediately stated that KIA can not fix any damages. My car needs to go to a INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFOR
Mfg Campaign: 11498196
Recall Date: Dec 20, 2022
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Good morning, I want to report extreme safety concerns about my KIA Forte GT - Line 2023.When I first came home with the car days later the car shut off in the middle of the street while driving just one house up from my house. I attempted to turn it back on and the car would not turn back on and it automatically proceeded to call roadside assistance.I immediately informed the dealership. The car often hesitates, fails to shift and turns completely off. Last Sunday on December 11, 2022 I was about to get on the Roosevelt Boulevard expressway while I was on a street which is a hill that leads me to the expressway going about a reasonable distance. My car proceeded to roll backwards on the hill. I immediately thought to myself this is a huge safety concern. The incident that occurred on December 13,2022 in front of my house was a dealbreaker for me. I was moving my car from my home driveway , I put my car in reverse and moved my steering wheel the opposite to go right with my foot slightly on the gas my car would not move. The transmission light , battery lights and other lights came on. My car then said reverse,neutral then reverse again. I did not change gears to neutral. Still my car would not move. Shortly after I put my foot on the brake because I saw a white car speed behind me very fast. I kept my foot on the brake until the coast was clear and the white car disappeared.After that my car immediately goes backwards at full speed ( Jumps out of gear accelerated then stalled) and hits a parked car which damages the back of my car.I called KIA roadside assistance because I was turned off by the car and I did not feel like it was safe to drive and it needed to be towed. The incident happened in front of my house but it could have happened anywhere and cause even more damage to me and someone else. I talked to [XXX] on the phone a day after my car arrived at the dealership and she immediately stated that KIA can not fix any damages. My car needs to go to a INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFOR
Corrective Action:
Good morning, I want to report extreme safety concerns about my KIA Forte GT - Line 2023.When I first came home with the car days later the car shut off in the middle of the street while driving just one house up from my house. I attempted to turn it back on and the car would not turn back on and it automatically proceeded to call roadside assistance.I immediately informed the dealership. The car often hesitates, fails to shift and turns completely off. Last Sunday on December 11, 2022 I was about to get on the Roosevelt Boulevard expressway while I was on a street which is a hill that leads me to the expressway going about a reasonable distance. My car proceeded to roll backwards on the hill. I immediately thought to myself this is a huge safety concern. The incident that occurred on December 13,2022 in front of my house was a dealbreaker for me. I was moving my car from my home driveway , I put my car in reverse and moved my steering wheel the opposite to go right with my foot slightly on the gas my car would not move. The transmission light , battery lights and other lights came on. My car then said reverse,neutral then reverse again. I did not change gears to neutral. Still my car would not move. Shortly after I put my foot on the brake because I saw a white car speed behind me very fast. I kept my foot on the brake until the coast was clear and the white car disappeared.After that my car immediately goes backwards at full speed ( Jumps out of gear accelerated then stalled) and hits a parked car which damages the back of my car.I called KIA roadside assistance because I was turned off by the car and I did not feel like it was safe to drive and it needed to be towed. The incident happened in front of my house but it could have happened anywhere and cause even more damage to me and someone else. I talked to [XXX] on the phone a day after my car arrived at the dealership and she immediately stated that KIA can not fix any damages. My car needs to go to a INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFOR
Additional Notes:
Good morning, I want to report extreme safety concerns about my KIA Forte GT - Line 2023.When I first came home with the car days later the car shut off in the middle of the street while driving just one house up from my house. I attempted to turn it back on and the car would not turn back on and it automatically proceeded to call roadside assistance.I immediately informed the dealership. The car often hesitates, fails to shift and turns completely off. Last Sunday on December 11, 2022 I was about to get on the Roosevelt Boulevard expressway while I was on a street which is a hill that leads me to the expressway going about a reasonable distance. My car proceeded to roll backwards on the hill. I immediately thought to myself this is a huge safety concern. The incident that occurred on December 13,2022 in front of my house was a dealbreaker for me. I was moving my car from my home driveway , I put my car in reverse and moved my steering wheel the opposite to go right with my foot slightly on the gas my car would not move. The transmission light , battery lights and other lights came on. My car then said reverse,neutral then reverse again. I did not change gears to neutral. Still my car would not move. Shortly after I put my foot on the brake because I saw a white car speed behind me very fast. I kept my foot on the brake until the coast was clear and the white car disappeared.After that my car immediately goes backwards at full speed ( Jumps out of gear accelerated then stalled) and hits a parked car which damages the back of my car.I called KIA roadside assistance because I was turned off by the car and I did not feel like it was safe to drive and it needed to be towed. The incident happened in front of my house but it could have happened anywhere and cause even more damage to me and someone else. I talked to [XXX] on the phone a day after my car arrived at the dealership and she immediately stated that KIA can not fix any damages. My car needs to go to a INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFOR
Mfg Campaign: 11498196
Recall Date: Dec 20, 2022
Kia America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Good morning, I want to report extreme safety concerns about my KIA Forte GT - Line 2023.When I first came home with the car days later the car shut off in the middle of the street while driving just one house up from my house. I attempted to turn it back on and the car would not turn back on and it automatically proceeded to call roadside assistance.I immediately informed the dealership. The car often hesitates, fails to shift and turns completely off. Last Sunday on December 11, 2022 I was about to get on the Roosevelt Boulevard expressway while I was on a street which is a hill that leads me to the expressway going about a reasonable distance. My car proceeded to roll backwards on the hill. I immediately thought to myself this is a huge safety concern. The incident that occurred on December 13,2022 in front of my house was a dealbreaker for me. I was moving my car from my home driveway , I put my car in reverse and moved my steering wheel the opposite to go right with my foot slightly on the gas my car would not move. The transmission light , battery lights and other lights came on. My car then said reverse,neutral then reverse again. I did not change gears to neutral. Still my car would not move. Shortly after I put my foot on the brake because I saw a white car speed behind me very fast. I kept my foot on the brake until the coast was clear and the white car disappeared.After that my car immediately goes backwards at full speed ( Jumps out of gear accelerated then stalled) and hits a parked car which damages the back of my car.I called KIA roadside assistance because I was turned off by the car and I did not feel like it was safe to drive and it needed to be towed. The incident happened in front of my house but it could have happened anywhere and cause even more damage to me and someone else. I talked to [XXX] on the phone a day after my car arrived at the dealership and she immediately stated that KIA can not fix any damages. My car needs to go to a INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFOR
Corrective Action:
Good morning, I want to report extreme safety concerns about my KIA Forte GT - Line 2023.When I first came home with the car days later the car shut off in the middle of the street while driving just one house up from my house. I attempted to turn it back on and the car would not turn back on and it automatically proceeded to call roadside assistance.I immediately informed the dealership. The car often hesitates, fails to shift and turns completely off. Last Sunday on December 11, 2022 I was about to get on the Roosevelt Boulevard expressway while I was on a street which is a hill that leads me to the expressway going about a reasonable distance. My car proceeded to roll backwards on the hill. I immediately thought to myself this is a huge safety concern. The incident that occurred on December 13,2022 in front of my house was a dealbreaker for me. I was moving my car from my home driveway , I put my car in reverse and moved my steering wheel the opposite to go right with my foot slightly on the gas my car would not move. The transmission light , battery lights and other lights came on. My car then said reverse,neutral then reverse again. I did not change gears to neutral. Still my car would not move. Shortly after I put my foot on the brake because I saw a white car speed behind me very fast. I kept my foot on the brake until the coast was clear and the white car disappeared.After that my car immediately goes backwards at full speed ( Jumps out of gear accelerated then stalled) and hits a parked car which damages the back of my car.I called KIA roadside assistance because I was turned off by the car and I did not feel like it was safe to drive and it needed to be towed. The incident happened in front of my house but it could have happened anywhere and cause even more damage to me and someone else. I talked to [XXX] on the phone a day after my car arrived at the dealership and she immediately stated that KIA can not fix any damages. My car needs to go to a INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFOR
Additional Notes:
Good morning, I want to report extreme safety concerns about my KIA Forte GT - Line 2023.When I first came home with the car days later the car shut off in the middle of the street while driving just one house up from my house. I attempted to turn it back on and the car would not turn back on and it automatically proceeded to call roadside assistance.I immediately informed the dealership. The car often hesitates, fails to shift and turns completely off. Last Sunday on December 11, 2022 I was about to get on the Roosevelt Boulevard expressway while I was on a street which is a hill that leads me to the expressway going about a reasonable distance. My car proceeded to roll backwards on the hill. I immediately thought to myself this is a huge safety concern. The incident that occurred on December 13,2022 in front of my house was a dealbreaker for me. I was moving my car from my home driveway , I put my car in reverse and moved my steering wheel the opposite to go right with my foot slightly on the gas my car would not move. The transmission light , battery lights and other lights came on. My car then said reverse,neutral then reverse again. I did not change gears to neutral. Still my car would not move. Shortly after I put my foot on the brake because I saw a white car speed behind me very fast. I kept my foot on the brake until the coast was clear and the white car disappeared.After that my car immediately goes backwards at full speed ( Jumps out of gear accelerated then stalled) and hits a parked car which damages the back of my car.I called KIA roadside assistance because I was turned off by the car and I did not feel like it was safe to drive and it needed to be towed. The incident happened in front of my house but it could have happened anywhere and cause even more damage to me and someone else. I talked to [XXX] on the phone a day after my car arrived at the dealership and she immediately stated that KIA can not fix any damages. My car needs to go to a INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFOR
Mfg Campaign: 11498196
Recall Date: Dec 20, 2022
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