Complaints & Recalls
Official Safety Recalls - Important!
12 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2021-2023 K5 vehicles. The side curtain air bags may have been installed incorrectly, causing them not to deploy properly in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC263
Recall Date: Mar 7, 2023
Kia America, Inc.
Safety Issue:
Kia Motors, Inc. (Kia) is recalling certain 2021-2022 Sorento and 2021-2023 K5 vehicles. The vehicle's "fail-safe" limited-mobility drive mode may be impaired, when prompted by a transmission oil pump malfunction, which can result in a complete loss of drive power.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC250
Recall Date: Oct 11, 2022
Kia Motors America
Safety Issue:
Kia Motor America (Kia) is recalling certain 2021 Sorento and 2021-2022 K5 vehicles equipped with 2.5L turbocharged engines. Fuel may leak at the pipe connection between the high-pressure fuel pump and fuel rail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC214
Recall Date: Jul 8, 2021
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2021-2022 K5 vehicles equipped with 2.5L T-GDI engines. The Rack-Mounted Motor Driven Power Steering (R-MDPS) system lacks the ability to diagnose communication faults. If a communication fault occurs while driving around a curve with Lane Following Assist (LFA) engaged, the steering assist level may not adjust properly, causing a sudden increase in the steering effort required.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC213
Recall Date: Jun 14, 2021
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2021 Telluride, K5, and Forte vehicles. The Occupant Classification and Detection System (OCS/ODS) unit may not detect the presence of a child restraint system in the front passenger seat. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC207
Recall Date: Mar 11, 2021
Consumer Complaints
156 ComplaintsKia America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
Check engine light came on and when filling up my gas tank, gas spit back out at me which has happened with the fuel tank i had in it last year and has since been replaced. Forward collision, EBS, traction control and forward safety sensor lights came on the next day and the car is running extremely rough. It was towed to a shop to see if it has to do with the fuel tank recall. Multiple people in Roanoke, Virginia are having the exact same problem as is a large portion of people online complaining about the exact same thing. Some going back 30 weeks ago.
Corrective Action:
Check engine light came on and when filling up my gas tank, gas spit back out at me which has happened with the fuel tank i had in it last year and has since been replaced. Forward collision, EBS, traction control and forward safety sensor lights came on the next day and the car is running extremely rough. It was towed to a shop to see if it has to do with the fuel tank recall. Multiple people in Roanoke, Virginia are having the exact same problem as is a large portion of people online complaining about the exact same thing. Some going back 30 weeks ago.
Additional Notes:
Check engine light came on and when filling up my gas tank, gas spit back out at me which has happened with the fuel tank i had in it last year and has since been replaced. Forward collision, EBS, traction control and forward safety sensor lights came on the next day and the car is running extremely rough. It was towed to a shop to see if it has to do with the fuel tank recall. Multiple people in Roanoke, Virginia are having the exact same problem as is a large portion of people online complaining about the exact same thing. Some going back 30 weeks ago.
Mfg Campaign: 11677076
Recall Date: Jul 29, 2025
Kia America, Inc.
Defect Description:
BACK OVER PREVENTION: WARNINGS
Potential Consequences:
Check engine light came on and when filling up my gas tank, gas spit back out at me which has happened with the fuel tank i had in it last year and has since been replaced. Forward collision, EBS, traction control and forward safety sensor lights came on the next day and the car is running extremely rough. It was towed to a shop to see if it has to do with the fuel tank recall. Multiple people in Roanoke, Virginia are having the exact same problem as is a large portion of people online complaining about the exact same thing. Some going back 30 weeks ago.
Corrective Action:
Check engine light came on and when filling up my gas tank, gas spit back out at me which has happened with the fuel tank i had in it last year and has since been replaced. Forward collision, EBS, traction control and forward safety sensor lights came on the next day and the car is running extremely rough. It was towed to a shop to see if it has to do with the fuel tank recall. Multiple people in Roanoke, Virginia are having the exact same problem as is a large portion of people online complaining about the exact same thing. Some going back 30 weeks ago.
Additional Notes:
Check engine light came on and when filling up my gas tank, gas spit back out at me which has happened with the fuel tank i had in it last year and has since been replaced. Forward collision, EBS, traction control and forward safety sensor lights came on the next day and the car is running extremely rough. It was towed to a shop to see if it has to do with the fuel tank recall. Multiple people in Roanoke, Virginia are having the exact same problem as is a large portion of people online complaining about the exact same thing. Some going back 30 weeks ago.
Mfg Campaign: 11677076
Recall Date: Jul 29, 2025
Kia America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Check engine light came on and when filling up my gas tank, gas spit back out at me which has happened with the fuel tank i had in it last year and has since been replaced. Forward collision, EBS, traction control and forward safety sensor lights came on the next day and the car is running extremely rough. It was towed to a shop to see if it has to do with the fuel tank recall. Multiple people in Roanoke, Virginia are having the exact same problem as is a large portion of people online complaining about the exact same thing. Some going back 30 weeks ago.
Corrective Action:
Check engine light came on and when filling up my gas tank, gas spit back out at me which has happened with the fuel tank i had in it last year and has since been replaced. Forward collision, EBS, traction control and forward safety sensor lights came on the next day and the car is running extremely rough. It was towed to a shop to see if it has to do with the fuel tank recall. Multiple people in Roanoke, Virginia are having the exact same problem as is a large portion of people online complaining about the exact same thing. Some going back 30 weeks ago.
Additional Notes:
Check engine light came on and when filling up my gas tank, gas spit back out at me which has happened with the fuel tank i had in it last year and has since been replaced. Forward collision, EBS, traction control and forward safety sensor lights came on the next day and the car is running extremely rough. It was towed to a shop to see if it has to do with the fuel tank recall. Multiple people in Roanoke, Virginia are having the exact same problem as is a large portion of people online complaining about the exact same thing. Some going back 30 weeks ago.
Mfg Campaign: 11677076
Recall Date: Jul 29, 2025
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I am submitting this complaint regarding ongoing and unresolved safety issues with my Kia K5, which I believe are directly related to a known recall involving the ECM (engine control module) and/or fuel system. My vehicle continues to jerk and misfire during acceleration, and it has even stalled at idle on multiple occasions — creating a serious safety concern for myself and others on the road. I have already completed the recommended repairs, including new ignition coils and spark plugs, yet the problem persists. Despite these symptoms aligning with known recall-related issues, Kia of Orange Park (Florida) has refused to fully diagnose or investigate the matter, citing that the recall does not apply in my case. However, the symptoms match those outlined in other ECM/fuel system-related recalls, and this is not the first time this dealership has failed to properly address mechanical concerns. Previously, I had to escalate an A/C issue to Kia Corporate, which only resulted in a resolution after a recall was issued right before my vehicle was set to be returned with the same issue. That situation makes me extremely concerned that my current safety concerns are again being ignored and will only be addressed after a broader recall is issued. I am requesting that the NHTSA investigate this matter, as I am worried this defect may affect other vehicles and poses a safety risk that Kia and its dealerships are not taking seriously. Thank you for your attention and action.
Corrective Action:
I am submitting this complaint regarding ongoing and unresolved safety issues with my Kia K5, which I believe are directly related to a known recall involving the ECM (engine control module) and/or fuel system. My vehicle continues to jerk and misfire during acceleration, and it has even stalled at idle on multiple occasions — creating a serious safety concern for myself and others on the road. I have already completed the recommended repairs, including new ignition coils and spark plugs, yet the problem persists. Despite these symptoms aligning with known recall-related issues, Kia of Orange Park (Florida) has refused to fully diagnose or investigate the matter, citing that the recall does not apply in my case. However, the symptoms match those outlined in other ECM/fuel system-related recalls, and this is not the first time this dealership has failed to properly address mechanical concerns. Previously, I had to escalate an A/C issue to Kia Corporate, which only resulted in a resolution after a recall was issued right before my vehicle was set to be returned with the same issue. That situation makes me extremely concerned that my current safety concerns are again being ignored and will only be addressed after a broader recall is issued. I am requesting that the NHTSA investigate this matter, as I am worried this defect may affect other vehicles and poses a safety risk that Kia and its dealerships are not taking seriously. Thank you for your attention and action.
Additional Notes:
I am submitting this complaint regarding ongoing and unresolved safety issues with my Kia K5, which I believe are directly related to a known recall involving the ECM (engine control module) and/or fuel system. My vehicle continues to jerk and misfire during acceleration, and it has even stalled at idle on multiple occasions — creating a serious safety concern for myself and others on the road. I have already completed the recommended repairs, including new ignition coils and spark plugs, yet the problem persists. Despite these symptoms aligning with known recall-related issues, Kia of Orange Park (Florida) has refused to fully diagnose or investigate the matter, citing that the recall does not apply in my case. However, the symptoms match those outlined in other ECM/fuel system-related recalls, and this is not the first time this dealership has failed to properly address mechanical concerns. Previously, I had to escalate an A/C issue to Kia Corporate, which only resulted in a resolution after a recall was issued right before my vehicle was set to be returned with the same issue. That situation makes me extremely concerned that my current safety concerns are again being ignored and will only be addressed after a broader recall is issued. I am requesting that the NHTSA investigate this matter, as I am worried this defect may affect other vehicles and poses a safety risk that Kia and its dealerships are not taking seriously. Thank you for your attention and action.
Mfg Campaign: 11676487
Recall Date: Jul 27, 2025
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
AC blower stoped working
Corrective Action:
AC blower stoped working
Additional Notes:
AC blower stoped working
Mfg Campaign: 11675567
Recall Date: Jul 23, 2025
Kia America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
My fuel tank expanded while I was driving on the highway, causing my car to stall and would not respond to me pushing on the gas. I pulled over on the side of the highway and looked back and saw my rear seats were pushed up. Got it towed to the Kia dealership and they informed me that my car was totaled because the gas tank expanded so much it bent my frame. This has been an ongoing issue with Kia/Hyundai vehicles but they have still not issued a formal recall, only a voluntary callback even though this is a very dangerous defect.
Corrective Action:
My fuel tank expanded while I was driving on the highway, causing my car to stall and would not respond to me pushing on the gas. I pulled over on the side of the highway and looked back and saw my rear seats were pushed up. Got it towed to the Kia dealership and they informed me that my car was totaled because the gas tank expanded so much it bent my frame. This has been an ongoing issue with Kia/Hyundai vehicles but they have still not issued a formal recall, only a voluntary callback even though this is a very dangerous defect.
Additional Notes:
My fuel tank expanded while I was driving on the highway, causing my car to stall and would not respond to me pushing on the gas. I pulled over on the side of the highway and looked back and saw my rear seats were pushed up. Got it towed to the Kia dealership and they informed me that my car was totaled because the gas tank expanded so much it bent my frame. This has been an ongoing issue with Kia/Hyundai vehicles but they have still not issued a formal recall, only a voluntary callback even though this is a very dangerous defect.
Mfg Campaign: 11675207
Recall Date: Jul 21, 2025
Kia America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Expansion of air tank, causing to pop up frame in backseat and total car deemed unsafe to drive. No warnings car had never been in the shop prayer happened while driving over rule Mountain area with two children in the backseat. Kia inspected diagnostic ran stated it was air in gas tank under a recall claim to fix it for free and then two weeks later stated it was going to Kia America for a case number. Kia America called and stated that it was not safe to drive and the car is totaled.
Corrective Action:
Expansion of air tank, causing to pop up frame in backseat and total car deemed unsafe to drive. No warnings car had never been in the shop prayer happened while driving over rule Mountain area with two children in the backseat. Kia inspected diagnostic ran stated it was air in gas tank under a recall claim to fix it for free and then two weeks later stated it was going to Kia America for a case number. Kia America called and stated that it was not safe to drive and the car is totaled.
Additional Notes:
Expansion of air tank, causing to pop up frame in backseat and total car deemed unsafe to drive. No warnings car had never been in the shop prayer happened while driving over rule Mountain area with two children in the backseat. Kia inspected diagnostic ran stated it was air in gas tank under a recall claim to fix it for free and then two weeks later stated it was going to Kia America for a case number. Kia America called and stated that it was not safe to drive and the car is totaled.
Mfg Campaign: 11674722
Recall Date: Jul 19, 2025
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Air/hearing works intermittently. I’ve had fuses replaced and this seems to be a known and ongoing issue that Kia refuses to acknowledge. Many have reported that the wires are melting inside of the fuse box and I fear that this may result in a fire.
Corrective Action:
Air/hearing works intermittently. I’ve had fuses replaced and this seems to be a known and ongoing issue that Kia refuses to acknowledge. Many have reported that the wires are melting inside of the fuse box and I fear that this may result in a fire.
Additional Notes:
Air/hearing works intermittently. I’ve had fuses replaced and this seems to be a known and ongoing issue that Kia refuses to acknowledge. Many have reported that the wires are melting inside of the fuse box and I fear that this may result in a fire.
Mfg Campaign: 11674755
Recall Date: Jul 19, 2025
Kia America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
I was driving down the highway when I heard a loud explosion like a gunshot that caused me to slow down and almost getting into an accident. It was scary; I came to a stop and realized that my sunroof had exploded. There is a large hole in my sunroof bigger than a watermelon with glass particles everywhere.
Corrective Action:
I was driving down the highway when I heard a loud explosion like a gunshot that caused me to slow down and almost getting into an accident. It was scary; I came to a stop and realized that my sunroof had exploded. There is a large hole in my sunroof bigger than a watermelon with glass particles everywhere.
Additional Notes:
I was driving down the highway when I heard a loud explosion like a gunshot that caused me to slow down and almost getting into an accident. It was scary; I came to a stop and realized that my sunroof had exploded. There is a large hole in my sunroof bigger than a watermelon with glass particles everywhere.
Mfg Campaign: 11674500
Recall Date: Jul 18, 2025
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I was driving down the highway when I heard a loud explosion like a gunshot that caused me to slow down and almost getting into an accident. It was scary; I came to a stop and realized that my sunroof had exploded. There is a large hole in my sunroof bigger than a watermelon with glass particles everywhere.
Corrective Action:
I was driving down the highway when I heard a loud explosion like a gunshot that caused me to slow down and almost getting into an accident. It was scary; I came to a stop and realized that my sunroof had exploded. There is a large hole in my sunroof bigger than a watermelon with glass particles everywhere.
Additional Notes:
I was driving down the highway when I heard a loud explosion like a gunshot that caused me to slow down and almost getting into an accident. It was scary; I came to a stop and realized that my sunroof had exploded. There is a large hole in my sunroof bigger than a watermelon with glass particles everywhere.
Mfg Campaign: 11674500
Recall Date: Jul 18, 2025
Kia America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Driving down highway, gas hand was on half a tank then all of a sudden gas hand drops to empty and light comes on, engine started sputtering. Heard a loud pop in the back seat looked back and back seat has popped up from base. Strong odor of gasoline poured into the car. Went to closest gas station to get off highway. Unable to put fuel into tank. Called Quality KIA of Greenwood they said get out of the car and do not drive it. Called for a tow, vehicle has been towed to Quality KIA of Greenwood.
Corrective Action:
Driving down highway, gas hand was on half a tank then all of a sudden gas hand drops to empty and light comes on, engine started sputtering. Heard a loud pop in the back seat looked back and back seat has popped up from base. Strong odor of gasoline poured into the car. Went to closest gas station to get off highway. Unable to put fuel into tank. Called Quality KIA of Greenwood they said get out of the car and do not drive it. Called for a tow, vehicle has been towed to Quality KIA of Greenwood.
Additional Notes:
Driving down highway, gas hand was on half a tank then all of a sudden gas hand drops to empty and light comes on, engine started sputtering. Heard a loud pop in the back seat looked back and back seat has popped up from base. Strong odor of gasoline poured into the car. Went to closest gas station to get off highway. Unable to put fuel into tank. Called Quality KIA of Greenwood they said get out of the car and do not drive it. Called for a tow, vehicle has been towed to Quality KIA of Greenwood.
Mfg Campaign: 11671235
Recall Date: Jul 4, 2025
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Hit pot holes lower control arm was replaced
Corrective Action:
Hit pot holes lower control arm was replaced
Additional Notes:
Hit pot holes lower control arm was replaced
Mfg Campaign: 11671124
Recall Date: Jul 3, 2025
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
AC system is interminably stops working for hours or days then starts working again. Have taken to dealer but every time I get it there unit starts working and they say they can’t check it if it’s working. This has been going on for over a month.
Corrective Action:
AC system is interminably stops working for hours or days then starts working again. Have taken to dealer but every time I get it there unit starts working and they say they can’t check it if it’s working. This has been going on for over a month.
Additional Notes:
AC system is interminably stops working for hours or days then starts working again. Have taken to dealer but every time I get it there unit starts working and they say they can’t check it if it’s working. This has been going on for over a month.
Mfg Campaign: 11667899
Recall Date: Jun 19, 2025
Kia America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Back seat popped up due to fuel tank rising from under seat while driving
Corrective Action:
Back seat popped up due to fuel tank rising from under seat while driving
Additional Notes:
Back seat popped up due to fuel tank rising from under seat while driving
Mfg Campaign: 11666943
Recall Date: Jun 14, 2025
Kia America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2021 Kia K5. The contact stated while driving approximately 30-40 MPH, while the transmission was shifting gear, the vehicle started sputtering and jerking. The contact stated that the failure occurred while shifting from 1st gear to 2nd gear, and from 2nd gear to 3rd gear. There were no warning lights illuminated. The vehicle was taken to the dealer who diagnosed the vehicle with an erratic gear shift with a grinding sound coming from the transmission. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 98,000.
Corrective Action:
The contact owns a 2021 Kia K5. The contact stated while driving approximately 30-40 MPH, while the transmission was shifting gear, the vehicle started sputtering and jerking. The contact stated that the failure occurred while shifting from 1st gear to 2nd gear, and from 2nd gear to 3rd gear. There were no warning lights illuminated. The vehicle was taken to the dealer who diagnosed the vehicle with an erratic gear shift with a grinding sound coming from the transmission. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 98,000.
Additional Notes:
The contact owns a 2021 Kia K5. The contact stated while driving approximately 30-40 MPH, while the transmission was shifting gear, the vehicle started sputtering and jerking. The contact stated that the failure occurred while shifting from 1st gear to 2nd gear, and from 2nd gear to 3rd gear. There were no warning lights illuminated. The vehicle was taken to the dealer who diagnosed the vehicle with an erratic gear shift with a grinding sound coming from the transmission. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 98,000.
Mfg Campaign: 11663031
Recall Date: May 27, 2025
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Having issues with the blower motor and harness which is a known issue with this car. I can’t keep my AC working plus my defroster doesn’t work either with the issue I am having with the blower motor. The issue is ongoing
Corrective Action:
Having issues with the blower motor and harness which is a known issue with this car. I can’t keep my AC working plus my defroster doesn’t work either with the issue I am having with the blower motor. The issue is ongoing
Additional Notes:
Having issues with the blower motor and harness which is a known issue with this car. I can’t keep my AC working plus my defroster doesn’t work either with the issue I am having with the blower motor. The issue is ongoing
Mfg Campaign: 11662629
Recall Date: May 22, 2025
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Having issues with the blower motor and harness which is a known issue with this car. I can’t keep my AC working plus my defroster doesn’t work either with the issue I am having with the blower motor. The issue is ongoing
Corrective Action:
Having issues with the blower motor and harness which is a known issue with this car. I can’t keep my AC working plus my defroster doesn’t work either with the issue I am having with the blower motor. The issue is ongoing
Additional Notes:
Having issues with the blower motor and harness which is a known issue with this car. I can’t keep my AC working plus my defroster doesn’t work either with the issue I am having with the blower motor. The issue is ongoing
Mfg Campaign: 11662629
Recall Date: May 22, 2025
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Main wiring harness melted in my fuse box, had to pay $5000 to replace, turbo leaked into my engine and cause for the engine to blow! Hadn’t even had the car a year !! This is getting ridiculous.
Corrective Action:
Main wiring harness melted in my fuse box, had to pay $5000 to replace, turbo leaked into my engine and cause for the engine to blow! Hadn’t even had the car a year !! This is getting ridiculous.
Additional Notes:
Main wiring harness melted in my fuse box, had to pay $5000 to replace, turbo leaked into my engine and cause for the engine to blow! Hadn’t even had the car a year !! This is getting ridiculous.
Mfg Campaign: 11661765
Recall Date: May 19, 2025
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Main wiring harness melted in my fuse box, had to pay $5000 to replace, turbo leaked into my engine and cause for the engine to blow! Hadn’t even had the car a year !! This is getting ridiculous.
Corrective Action:
Main wiring harness melted in my fuse box, had to pay $5000 to replace, turbo leaked into my engine and cause for the engine to blow! Hadn’t even had the car a year !! This is getting ridiculous.
Additional Notes:
Main wiring harness melted in my fuse box, had to pay $5000 to replace, turbo leaked into my engine and cause for the engine to blow! Hadn’t even had the car a year !! This is getting ridiculous.
Mfg Campaign: 11661765
Recall Date: May 19, 2025
Kia America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
I recently purchased a Kia k5 2021 gt line awd one month later I noticed there was recall I take to the dealership they let me know it will only take a few hours (3) and I can pick up later the same they call me 3h later and let me know sorry this case is going to take a few weeks and I should pick up rental car and they will pay for my rental so I did I come back one month later nothing as been done they just tell me to wait and they can’t release due to the safety recall the tank has swelled up it has been 3mont now and they still haven’t done anything to the car and I can’t sell the vehicle cause they won’t release it
Corrective Action:
I recently purchased a Kia k5 2021 gt line awd one month later I noticed there was recall I take to the dealership they let me know it will only take a few hours (3) and I can pick up later the same they call me 3h later and let me know sorry this case is going to take a few weeks and I should pick up rental car and they will pay for my rental so I did I come back one month later nothing as been done they just tell me to wait and they can’t release due to the safety recall the tank has swelled up it has been 3mont now and they still haven’t done anything to the car and I can’t sell the vehicle cause they won’t release it
Additional Notes:
I recently purchased a Kia k5 2021 gt line awd one month later I noticed there was recall I take to the dealership they let me know it will only take a few hours (3) and I can pick up later the same they call me 3h later and let me know sorry this case is going to take a few weeks and I should pick up rental car and they will pay for my rental so I did I come back one month later nothing as been done they just tell me to wait and they can’t release due to the safety recall the tank has swelled up it has been 3mont now and they still haven’t done anything to the car and I can’t sell the vehicle cause they won’t release it
Mfg Campaign: 11661615
Recall Date: May 17, 2025
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