KIA K5 2021

Complete listing of complaints and recalls for this vehicle

156
Complaints
12
Recalls

Complaints & Recalls

156 Complaints 12 Recalls

Official Safety Recalls - Important!

12 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Kia America, Inc.
NHTSA Campaign: 23V149000 SAFETY RECALL
188.9K Vehicles Affected
Recall Date: Mar 7, 2023
Safety Issue:

Kia America, Inc. (Kia) is recalling certain 2021-2023 K5 vehicles. The side curtain air bags may have been installed incorrectly, causing them not to deploy properly in the event of a crash.

Potential Risk:
Air bags that do not deploy as intended can increase the risk of injury in a crash.
FREE Recall Solution:
Dealers will inspect and reinstall the side curtain air bags, as necessary, free of charge. Owner notification letters were mailed April 7, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC263.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local KIA dealer to schedule your FREE recall repair.
Manufacturer: KIA
Mfg Campaign: SC263
Notice Date: Apr 7, 2023
Recall Date: Mar 7, 2023
Kia America, Inc.
NHTSA Campaign: 22V760000 SAFETY RECALL
69K Vehicles Affected
Recall Date: Oct 11, 2022
Safety Issue:

Kia Motors, Inc. (Kia) is recalling certain 2021-2022 Sorento and 2021-2023 K5 vehicles. The vehicle's "fail-safe" limited-mobility drive mode may be impaired, when prompted by a transmission oil pump malfunction, which can result in a complete loss of drive power.

Potential Risk:
Loss of drive power increases the risk of a crash.
FREE Recall Solution:
Dealers will inspect and replace the transmission, as necessary. Dealers will also update the transmission control unit software. All repairs will be performed free of charge. Owner notification letters were mailed December 9, 2022. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC250.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local KIA dealer to schedule your FREE recall repair.
Manufacturer: KIA
Mfg Campaign: SC250
Notice Date: Dec 9, 2022
Recall Date: Oct 11, 2022
Kia Motors America
NHTSA Campaign: 21V519000 SAFETY RECALL
21.6K Vehicles Affected
Recall Date: Jul 8, 2021
Safety Issue:

Kia Motor America (Kia) is recalling certain 2021 Sorento and 2021-2022 K5 vehicles equipped with 2.5L turbocharged engines. Fuel may leak at the pipe connection between the high-pressure fuel pump and fuel rail.

Potential Risk:
A fuel leak increases the risk of a fire.
FREE Recall Solution:
Dealers will inspect and tighten, or replace the fuel pipe as necessary, free of charge. Owner notification letters were mailed July 21, 2021. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC214.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local KIA dealer to schedule your FREE recall repair.
Manufacturer: KIA
Mfg Campaign: SC214
Notice Date: Jul 21, 2021
Recall Date: Jul 8, 2021
Kia Motors America
NHTSA Campaign: 21V447000 SAFETY RECALL
846 Vehicles Affected
Recall Date: Jun 14, 2021
Safety Issue:

Kia Motors America (Kia) is recalling certain 2021-2022 K5 vehicles equipped with 2.5L T-GDI engines. The Rack-Mounted Motor Driven Power Steering (R-MDPS) system lacks the ability to diagnose communication faults. If a communication fault occurs while driving around a curve with Lane Following Assist (LFA) engaged, the steering assist level may not adjust properly, causing a sudden increase in the steering effort required.

Potential Risk:
A sudden increase in steering effort can increase the risk of a crash.
FREE Recall Solution:
Dealers will update the R-MDPS software, free of charge. Owner notification letters are were mailed June 24, 2021. Owner may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC213.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local KIA dealer to schedule your FREE recall repair.
Manufacturer: KIA
Mfg Campaign: SC213
Notice Date: Jun 24, 2021
Recall Date: Jun 14, 2021
Kia Motors America
NHTSA Campaign: 21V164000 SAFETY RECALL
142 Vehicles Affected
Recall Date: Mar 11, 2021
Safety Issue:

Kia Motors America (Kia) is recalling certain 2021 Telluride, K5, and Forte vehicles. The Occupant Classification and Detection System (OCS/ODS) unit may not detect the presence of a child restraint system in the front passenger seat. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."

Potential Risk:
In the event of a crash, deployment of the front passenger air bag, with a child in that seat, can increase the risk of injury to the child.
FREE Recall Solution:
Kia will notify owners, and dealers will replace the OCS/ODS unit, free of charge. The recall began March 18, 2021. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC207.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local KIA dealer to schedule your FREE recall repair.
Manufacturer: KIA
Mfg Campaign: SC207
Notice Date: Mar 18, 2021
Recall Date: Mar 11, 2021

Consumer Complaints

156 Complaints
Kia America, Inc.
Campaign: 11631865 Other
Dec 20, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

Blower motor stops working, have to take fuse box cover off and move fuse assembly to regain function of blower motor. Replacing fuse only helped for a couple of months.

Corrective Action:

Blower motor stops working, have to take fuse box cover off and move fuse assembly to regain function of blower motor. Replacing fuse only helped for a couple of months.

Additional Notes:

Blower motor stops working, have to take fuse box cover off and move fuse assembly to regain function of blower motor. Replacing fuse only helped for a couple of months.

Manufacturer: KIA
Mfg Campaign: 11631865
Notice Date: Dec 20, 2024
Recall Date: Dec 20, 2024
Kia America, Inc.
Campaign: 11630045 Other
Dec 11, 2024
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Hi I brought my 2021 kia k5 got line last February 2023 around 44k miles I have had coolant leak where nobody can tell me where is the leak coming from I look online and other Kia owner have had the same issues

Corrective Action:

Hi I brought my 2021 kia k5 got line last February 2023 around 44k miles I have had coolant leak where nobody can tell me where is the leak coming from I look online and other Kia owner have had the same issues

Additional Notes:

Hi I brought my 2021 kia k5 got line last February 2023 around 44k miles I have had coolant leak where nobody can tell me where is the leak coming from I look online and other Kia owner have had the same issues

Manufacturer: KIA
Mfg Campaign: 11630045
Notice Date: Dec 11, 2024
Recall Date: Dec 11, 2024
Kia America, Inc.
Campaign: 11629536 Other
Dec 8, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

For breaks: at 20k miles the steering wheel shakes like crazy when braking, and also the pedals: the rotors are very cheap for being a 0-mile purchase vehicle and Kia does not replace this under warranty. I saw a forum that this is an issue for all owners of this Kia K5 and Kia doesn't care and does not replace them. For Electrical issue: the fuse box melted a couple fuse because I used my rear defrost system. Kia extended the warranty for the HVAC motor fan only because was burning the fuses, but they did not wanted to replace my issue with the rear defrost because I was above 60k for only 1000 miles. This is a poor-quality system, Kia does not recognize it. This is a safety issue because 1. There is an electrical issue with a melted fuse box. Im driving around a car like this with 2 kids. 2. I don't have rear defrost working and I live in Chicago (wild winter). They want to charge +$6000 to repair the fuse box.

Corrective Action:

For breaks: at 20k miles the steering wheel shakes like crazy when braking, and also the pedals: the rotors are very cheap for being a 0-mile purchase vehicle and Kia does not replace this under warranty. I saw a forum that this is an issue for all owners of this Kia K5 and Kia doesn't care and does not replace them. For Electrical issue: the fuse box melted a couple fuse because I used my rear defrost system. Kia extended the warranty for the HVAC motor fan only because was burning the fuses, but they did not wanted to replace my issue with the rear defrost because I was above 60k for only 1000 miles. This is a poor-quality system, Kia does not recognize it. This is a safety issue because 1. There is an electrical issue with a melted fuse box. Im driving around a car like this with 2 kids. 2. I don't have rear defrost working and I live in Chicago (wild winter). They want to charge +$6000 to repair the fuse box.

Additional Notes:

For breaks: at 20k miles the steering wheel shakes like crazy when braking, and also the pedals: the rotors are very cheap for being a 0-mile purchase vehicle and Kia does not replace this under warranty. I saw a forum that this is an issue for all owners of this Kia K5 and Kia doesn't care and does not replace them. For Electrical issue: the fuse box melted a couple fuse because I used my rear defrost system. Kia extended the warranty for the HVAC motor fan only because was burning the fuses, but they did not wanted to replace my issue with the rear defrost because I was above 60k for only 1000 miles. This is a poor-quality system, Kia does not recognize it. This is a safety issue because 1. There is an electrical issue with a melted fuse box. Im driving around a car like this with 2 kids. 2. I don't have rear defrost working and I live in Chicago (wild winter). They want to charge +$6000 to repair the fuse box.

Manufacturer: KIA
Mfg Campaign: 11629536
Notice Date: Dec 8, 2024
Recall Date: Dec 8, 2024
Kia America, Inc.
Campaign: 11629536 Other
Dec 8, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

For breaks: at 20k miles the steering wheel shakes like crazy when braking, and also the pedals: the rotors are very cheap for being a 0-mile purchase vehicle and Kia does not replace this under warranty. I saw a forum that this is an issue for all owners of this Kia K5 and Kia doesn't care and does not replace them. For Electrical issue: the fuse box melted a couple fuse because I used my rear defrost system. Kia extended the warranty for the HVAC motor fan only because was burning the fuses, but they did not wanted to replace my issue with the rear defrost because I was above 60k for only 1000 miles. This is a poor-quality system, Kia does not recognize it. This is a safety issue because 1. There is an electrical issue with a melted fuse box. Im driving around a car like this with 2 kids. 2. I don't have rear defrost working and I live in Chicago (wild winter). They want to charge +$6000 to repair the fuse box.

Corrective Action:

For breaks: at 20k miles the steering wheel shakes like crazy when braking, and also the pedals: the rotors are very cheap for being a 0-mile purchase vehicle and Kia does not replace this under warranty. I saw a forum that this is an issue for all owners of this Kia K5 and Kia doesn't care and does not replace them. For Electrical issue: the fuse box melted a couple fuse because I used my rear defrost system. Kia extended the warranty for the HVAC motor fan only because was burning the fuses, but they did not wanted to replace my issue with the rear defrost because I was above 60k for only 1000 miles. This is a poor-quality system, Kia does not recognize it. This is a safety issue because 1. There is an electrical issue with a melted fuse box. Im driving around a car like this with 2 kids. 2. I don't have rear defrost working and I live in Chicago (wild winter). They want to charge +$6000 to repair the fuse box.

Additional Notes:

For breaks: at 20k miles the steering wheel shakes like crazy when braking, and also the pedals: the rotors are very cheap for being a 0-mile purchase vehicle and Kia does not replace this under warranty. I saw a forum that this is an issue for all owners of this Kia K5 and Kia doesn't care and does not replace them. For Electrical issue: the fuse box melted a couple fuse because I used my rear defrost system. Kia extended the warranty for the HVAC motor fan only because was burning the fuses, but they did not wanted to replace my issue with the rear defrost because I was above 60k for only 1000 miles. This is a poor-quality system, Kia does not recognize it. This is a safety issue because 1. There is an electrical issue with a melted fuse box. Im driving around a car like this with 2 kids. 2. I don't have rear defrost working and I live in Chicago (wild winter). They want to charge +$6000 to repair the fuse box.

Manufacturer: KIA
Mfg Campaign: 11629536
Notice Date: Dec 8, 2024
Recall Date: Dec 8, 2024
Kia America, Inc.
Campaign: 11629110 Other
Dec 5, 2024
Defect Description:

ENGINE

Potential Consequences:

On Mon, Nov 18, 2025, I was driving at 60 mph with cruise on. Suddenly cruise was cancelled and check engine and low oil pressure lights came on. I pulled off road at earliest point possible. Seemed to be running ok. Drove slowly to a convenience store and turned off engine. I checked oil and it was low. When I was walking out to car after buying some oil, I saw oil under car. I called tow service and had it delivered to dealership. Upon inspection, the dealership determined the oil drain plug had fallen out and the engine needs to be replaced. The oil had been changed by an independent shop at 75085 miles. This incident happened at 78,887 miles. I feel the drain plug would have fallen out before 3002 miles if it was put in loose. This issue needs to be made into a recall with reimbursements for engine replacements and towing. If this had happened on a busy road and engine seized, there could have been a wreck trying to get off road.

Corrective Action:

On Mon, Nov 18, 2025, I was driving at 60 mph with cruise on. Suddenly cruise was cancelled and check engine and low oil pressure lights came on. I pulled off road at earliest point possible. Seemed to be running ok. Drove slowly to a convenience store and turned off engine. I checked oil and it was low. When I was walking out to car after buying some oil, I saw oil under car. I called tow service and had it delivered to dealership. Upon inspection, the dealership determined the oil drain plug had fallen out and the engine needs to be replaced. The oil had been changed by an independent shop at 75085 miles. This incident happened at 78,887 miles. I feel the drain plug would have fallen out before 3002 miles if it was put in loose. This issue needs to be made into a recall with reimbursements for engine replacements and towing. If this had happened on a busy road and engine seized, there could have been a wreck trying to get off road.

Additional Notes:

On Mon, Nov 18, 2025, I was driving at 60 mph with cruise on. Suddenly cruise was cancelled and check engine and low oil pressure lights came on. I pulled off road at earliest point possible. Seemed to be running ok. Drove slowly to a convenience store and turned off engine. I checked oil and it was low. When I was walking out to car after buying some oil, I saw oil under car. I called tow service and had it delivered to dealership. Upon inspection, the dealership determined the oil drain plug had fallen out and the engine needs to be replaced. The oil had been changed by an independent shop at 75085 miles. This incident happened at 78,887 miles. I feel the drain plug would have fallen out before 3002 miles if it was put in loose. This issue needs to be made into a recall with reimbursements for engine replacements and towing. If this had happened on a busy road and engine seized, there could have been a wreck trying to get off road.

Manufacturer: KIA
Mfg Campaign: 11629110
Notice Date: Dec 5, 2024
Recall Date: Dec 5, 2024
Kia America, Inc.
Campaign: 11621485 Other
Oct 23, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

AC System faulty . Cannot defog windows. Fusebox connection is malfunctioning Changed blower motor, resistor, fuse, relay. Many vehicles are having the same issue. It needs to be recalled.

Corrective Action:

AC System faulty . Cannot defog windows. Fusebox connection is malfunctioning Changed blower motor, resistor, fuse, relay. Many vehicles are having the same issue. It needs to be recalled.

Additional Notes:

AC System faulty . Cannot defog windows. Fusebox connection is malfunctioning Changed blower motor, resistor, fuse, relay. Many vehicles are having the same issue. It needs to be recalled.

Manufacturer: KIA
Mfg Campaign: 11621485
Notice Date: Oct 23, 2024
Recall Date: Oct 23, 2024
Kia America, Inc.
Campaign: 11619983 Other
Oct 15, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

Issue with electrical wiring for HVAC. Air conditioner and heater goes out with no power. You have to pop the hood and press on the fuse box to get it to come back on.

Corrective Action:

Issue with electrical wiring for HVAC. Air conditioner and heater goes out with no power. You have to pop the hood and press on the fuse box to get it to come back on.

Additional Notes:

Issue with electrical wiring for HVAC. Air conditioner and heater goes out with no power. You have to pop the hood and press on the fuse box to get it to come back on.

Manufacturer: KIA
Mfg Campaign: 11619983
Notice Date: Oct 15, 2024
Recall Date: Oct 15, 2024
Kia America, Inc.
Campaign: 11617124 Other
Sep 29, 2024
Defect Description:

ENGINE

Potential Consequences:

While driving on my way home from work my , brakes became extremely hard to press down on and then my service engine light came on this all occurred on 7/31/2024. So the very next day I took my vehicle to a Kia dealership which was 8/1/ 2024 to find out what was causing this to happen. The technician stated that they would have to put it on a machine and run a diagnostic on it. I asked the technician while they were doing that to change the oil. I also realized that the oil light for my vehicle has NEVER came on since I purchased the car. So the technician did the diagnostic and stated that my vacuum pump had went out but he couldn’t tell me why or how this had happened. I then took the vehicle to my parents house and left it there in the garage for a few weeks to have second opinion done. I then took it to another Kia dealership and they stated there was no vacuum to the brake booster and said there was a broken camshaft and metal pieces were in the engine and the engine needed to be replaced. Again I asked what caused all of this and no one could give me an answer. I had only had the car a 1 1/2 years and don’t understand what caused all of this and I now have a car that I can no longer drive.

Corrective Action:

While driving on my way home from work my , brakes became extremely hard to press down on and then my service engine light came on this all occurred on 7/31/2024. So the very next day I took my vehicle to a Kia dealership which was 8/1/ 2024 to find out what was causing this to happen. The technician stated that they would have to put it on a machine and run a diagnostic on it. I asked the technician while they were doing that to change the oil. I also realized that the oil light for my vehicle has NEVER came on since I purchased the car. So the technician did the diagnostic and stated that my vacuum pump had went out but he couldn’t tell me why or how this had happened. I then took the vehicle to my parents house and left it there in the garage for a few weeks to have second opinion done. I then took it to another Kia dealership and they stated there was no vacuum to the brake booster and said there was a broken camshaft and metal pieces were in the engine and the engine needed to be replaced. Again I asked what caused all of this and no one could give me an answer. I had only had the car a 1 1/2 years and don’t understand what caused all of this and I now have a car that I can no longer drive.

Additional Notes:

While driving on my way home from work my , brakes became extremely hard to press down on and then my service engine light came on this all occurred on 7/31/2024. So the very next day I took my vehicle to a Kia dealership which was 8/1/ 2024 to find out what was causing this to happen. The technician stated that they would have to put it on a machine and run a diagnostic on it. I asked the technician while they were doing that to change the oil. I also realized that the oil light for my vehicle has NEVER came on since I purchased the car. So the technician did the diagnostic and stated that my vacuum pump had went out but he couldn’t tell me why or how this had happened. I then took the vehicle to my parents house and left it there in the garage for a few weeks to have second opinion done. I then took it to another Kia dealership and they stated there was no vacuum to the brake booster and said there was a broken camshaft and metal pieces were in the engine and the engine needed to be replaced. Again I asked what caused all of this and no one could give me an answer. I had only had the car a 1 1/2 years and don’t understand what caused all of this and I now have a car that I can no longer drive.

Manufacturer: KIA
Mfg Campaign: 11617124
Notice Date: Sep 29, 2024
Recall Date: Sep 29, 2024
Kia America, Inc.
Campaign: 11617124 Other
Sep 29, 2024
Defect Description:

POWER TRAIN

Potential Consequences:

While driving on my way home from work my , brakes became extremely hard to press down on and then my service engine light came on this all occurred on 7/31/2024. So the very next day I took my vehicle to a Kia dealership which was 8/1/ 2024 to find out what was causing this to happen. The technician stated that they would have to put it on a machine and run a diagnostic on it. I asked the technician while they were doing that to change the oil. I also realized that the oil light for my vehicle has NEVER came on since I purchased the car. So the technician did the diagnostic and stated that my vacuum pump had went out but he couldn’t tell me why or how this had happened. I then took the vehicle to my parents house and left it there in the garage for a few weeks to have second opinion done. I then took it to another Kia dealership and they stated there was no vacuum to the brake booster and said there was a broken camshaft and metal pieces were in the engine and the engine needed to be replaced. Again I asked what caused all of this and no one could give me an answer. I had only had the car a 1 1/2 years and don’t understand what caused all of this and I now have a car that I can no longer drive.

Corrective Action:

While driving on my way home from work my , brakes became extremely hard to press down on and then my service engine light came on this all occurred on 7/31/2024. So the very next day I took my vehicle to a Kia dealership which was 8/1/ 2024 to find out what was causing this to happen. The technician stated that they would have to put it on a machine and run a diagnostic on it. I asked the technician while they were doing that to change the oil. I also realized that the oil light for my vehicle has NEVER came on since I purchased the car. So the technician did the diagnostic and stated that my vacuum pump had went out but he couldn’t tell me why or how this had happened. I then took the vehicle to my parents house and left it there in the garage for a few weeks to have second opinion done. I then took it to another Kia dealership and they stated there was no vacuum to the brake booster and said there was a broken camshaft and metal pieces were in the engine and the engine needed to be replaced. Again I asked what caused all of this and no one could give me an answer. I had only had the car a 1 1/2 years and don’t understand what caused all of this and I now have a car that I can no longer drive.

Additional Notes:

While driving on my way home from work my , brakes became extremely hard to press down on and then my service engine light came on this all occurred on 7/31/2024. So the very next day I took my vehicle to a Kia dealership which was 8/1/ 2024 to find out what was causing this to happen. The technician stated that they would have to put it on a machine and run a diagnostic on it. I asked the technician while they were doing that to change the oil. I also realized that the oil light for my vehicle has NEVER came on since I purchased the car. So the technician did the diagnostic and stated that my vacuum pump had went out but he couldn’t tell me why or how this had happened. I then took the vehicle to my parents house and left it there in the garage for a few weeks to have second opinion done. I then took it to another Kia dealership and they stated there was no vacuum to the brake booster and said there was a broken camshaft and metal pieces were in the engine and the engine needed to be replaced. Again I asked what caused all of this and no one could give me an answer. I had only had the car a 1 1/2 years and don’t understand what caused all of this and I now have a car that I can no longer drive.

Manufacturer: KIA
Mfg Campaign: 11617124
Notice Date: Sep 29, 2024
Recall Date: Sep 29, 2024
Kia America, Inc.
Campaign: 11617124 Other
Sep 29, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

While driving on my way home from work my , brakes became extremely hard to press down on and then my service engine light came on this all occurred on 7/31/2024. So the very next day I took my vehicle to a Kia dealership which was 8/1/ 2024 to find out what was causing this to happen. The technician stated that they would have to put it on a machine and run a diagnostic on it. I asked the technician while they were doing that to change the oil. I also realized that the oil light for my vehicle has NEVER came on since I purchased the car. So the technician did the diagnostic and stated that my vacuum pump had went out but he couldn’t tell me why or how this had happened. I then took the vehicle to my parents house and left it there in the garage for a few weeks to have second opinion done. I then took it to another Kia dealership and they stated there was no vacuum to the brake booster and said there was a broken camshaft and metal pieces were in the engine and the engine needed to be replaced. Again I asked what caused all of this and no one could give me an answer. I had only had the car a 1 1/2 years and don’t understand what caused all of this and I now have a car that I can no longer drive.

Corrective Action:

While driving on my way home from work my , brakes became extremely hard to press down on and then my service engine light came on this all occurred on 7/31/2024. So the very next day I took my vehicle to a Kia dealership which was 8/1/ 2024 to find out what was causing this to happen. The technician stated that they would have to put it on a machine and run a diagnostic on it. I asked the technician while they were doing that to change the oil. I also realized that the oil light for my vehicle has NEVER came on since I purchased the car. So the technician did the diagnostic and stated that my vacuum pump had went out but he couldn’t tell me why or how this had happened. I then took the vehicle to my parents house and left it there in the garage for a few weeks to have second opinion done. I then took it to another Kia dealership and they stated there was no vacuum to the brake booster and said there was a broken camshaft and metal pieces were in the engine and the engine needed to be replaced. Again I asked what caused all of this and no one could give me an answer. I had only had the car a 1 1/2 years and don’t understand what caused all of this and I now have a car that I can no longer drive.

Additional Notes:

While driving on my way home from work my , brakes became extremely hard to press down on and then my service engine light came on this all occurred on 7/31/2024. So the very next day I took my vehicle to a Kia dealership which was 8/1/ 2024 to find out what was causing this to happen. The technician stated that they would have to put it on a machine and run a diagnostic on it. I asked the technician while they were doing that to change the oil. I also realized that the oil light for my vehicle has NEVER came on since I purchased the car. So the technician did the diagnostic and stated that my vacuum pump had went out but he couldn’t tell me why or how this had happened. I then took the vehicle to my parents house and left it there in the garage for a few weeks to have second opinion done. I then took it to another Kia dealership and they stated there was no vacuum to the brake booster and said there was a broken camshaft and metal pieces were in the engine and the engine needed to be replaced. Again I asked what caused all of this and no one could give me an answer. I had only had the car a 1 1/2 years and don’t understand what caused all of this and I now have a car that I can no longer drive.

Manufacturer: KIA
Mfg Campaign: 11617124
Notice Date: Sep 29, 2024
Recall Date: Sep 29, 2024
Kia America, Inc.
Campaign: 11615871 Other
Sep 22, 2024
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Have had issues with a/c since I bought the car. Has been inspected 3 times, apparently it was just the actuator doors not working. But not I have no a/c, and my dealer refused to fix it. On reddit there's a thread going around saying fuses are melting and that it's causing everyone's a/c to not work. My fuses for this particular spot are burnt looking. This is a safety issue in regards to living in Arizona, the heat is deadly. I will be trading my car in if this isn't recalled.

Corrective Action:

Have had issues with a/c since I bought the car. Has been inspected 3 times, apparently it was just the actuator doors not working. But not I have no a/c, and my dealer refused to fix it. On reddit there's a thread going around saying fuses are melting and that it's causing everyone's a/c to not work. My fuses for this particular spot are burnt looking. This is a safety issue in regards to living in Arizona, the heat is deadly. I will be trading my car in if this isn't recalled.

Additional Notes:

Have had issues with a/c since I bought the car. Has been inspected 3 times, apparently it was just the actuator doors not working. But not I have no a/c, and my dealer refused to fix it. On reddit there's a thread going around saying fuses are melting and that it's causing everyone's a/c to not work. My fuses for this particular spot are burnt looking. This is a safety issue in regards to living in Arizona, the heat is deadly. I will be trading my car in if this isn't recalled.

Manufacturer: KIA
Mfg Campaign: 11615871
Notice Date: Sep 22, 2024
Recall Date: Sep 22, 2024
Kia America, Inc.
Campaign: 11612123 Other
Sep 2, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

Air conditioning was fine then would suddenly cycle levels by itself. One day the air stopped blower. Tested the resister, it was bad. Replaced it and less than one week later the air stopped again. Resister and blower motor test fine. Fuses and relay are fine. No ac/hest causing driving concerns with window fog.

Corrective Action:

Air conditioning was fine then would suddenly cycle levels by itself. One day the air stopped blower. Tested the resister, it was bad. Replaced it and less than one week later the air stopped again. Resister and blower motor test fine. Fuses and relay are fine. No ac/hest causing driving concerns with window fog.

Additional Notes:

Air conditioning was fine then would suddenly cycle levels by itself. One day the air stopped blower. Tested the resister, it was bad. Replaced it and less than one week later the air stopped again. Resister and blower motor test fine. Fuses and relay are fine. No ac/hest causing driving concerns with window fog.

Manufacturer: KIA
Mfg Campaign: 11612123
Notice Date: Sep 2, 2024
Recall Date: Sep 2, 2024
Kia America, Inc.
Campaign: 11612123 Other
Sep 2, 2024
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Air conditioning was fine then would suddenly cycle levels by itself. One day the air stopped blower. Tested the resister, it was bad. Replaced it and less than one week later the air stopped again. Resister and blower motor test fine. Fuses and relay are fine. No ac/hest causing driving concerns with window fog.

Corrective Action:

Air conditioning was fine then would suddenly cycle levels by itself. One day the air stopped blower. Tested the resister, it was bad. Replaced it and less than one week later the air stopped again. Resister and blower motor test fine. Fuses and relay are fine. No ac/hest causing driving concerns with window fog.

Additional Notes:

Air conditioning was fine then would suddenly cycle levels by itself. One day the air stopped blower. Tested the resister, it was bad. Replaced it and less than one week later the air stopped again. Resister and blower motor test fine. Fuses and relay are fine. No ac/hest causing driving concerns with window fog.

Manufacturer: KIA
Mfg Campaign: 11612123
Notice Date: Sep 2, 2024
Recall Date: Sep 2, 2024
Kia America, Inc.
Campaign: 11607441 Other
Aug 9, 2024
Defect Description:

STRUCTURE:BODY

Potential Consequences:

While driving home from work, traveling on a state route at 55 mph, the cover under the engine just snapped off on the passenger side of the vehicle. It just started making a loud noise like I had blown a tire! I pulled over and noticed it was hanging down on the road. I had not hit anything, the bracket had it fully broken, it could have caused me to wreck or put any other drivers at risk for an accident. This isn’t the only Kia K5 I’ve seen with the engine dust cover hanging beneath the vehicle.

Corrective Action:

While driving home from work, traveling on a state route at 55 mph, the cover under the engine just snapped off on the passenger side of the vehicle. It just started making a loud noise like I had blown a tire! I pulled over and noticed it was hanging down on the road. I had not hit anything, the bracket had it fully broken, it could have caused me to wreck or put any other drivers at risk for an accident. This isn’t the only Kia K5 I’ve seen with the engine dust cover hanging beneath the vehicle.

Additional Notes:

While driving home from work, traveling on a state route at 55 mph, the cover under the engine just snapped off on the passenger side of the vehicle. It just started making a loud noise like I had blown a tire! I pulled over and noticed it was hanging down on the road. I had not hit anything, the bracket had it fully broken, it could have caused me to wreck or put any other drivers at risk for an accident. This isn’t the only Kia K5 I’ve seen with the engine dust cover hanging beneath the vehicle.

Manufacturer: KIA
Mfg Campaign: 11607441
Notice Date: Aug 9, 2024
Recall Date: Aug 9, 2024
Kia America, Inc.
Campaign: 11605758 Other
Jul 31, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

I have 2021 Kia k5 gt line I am having similar problem as other who own a Kia k5 get line 2020,2021, 2022 and 2023. Ac works one time next I turn the car off and the next time I start it up it doesn’t work anymore and now my ac does not work now and it is off completely

Corrective Action:

I have 2021 Kia k5 gt line I am having similar problem as other who own a Kia k5 get line 2020,2021, 2022 and 2023. Ac works one time next I turn the car off and the next time I start it up it doesn’t work anymore and now my ac does not work now and it is off completely

Additional Notes:

I have 2021 Kia k5 gt line I am having similar problem as other who own a Kia k5 get line 2020,2021, 2022 and 2023. Ac works one time next I turn the car off and the next time I start it up it doesn’t work anymore and now my ac does not work now and it is off completely

Manufacturer: KIA
Mfg Campaign: 11605758
Notice Date: Jul 31, 2024
Recall Date: Jul 31, 2024
Kia America, Inc.
Campaign: 11605758 Other
Jul 31, 2024
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

I have 2021 Kia k5 gt line I am having similar problem as other who own a Kia k5 get line 2020,2021, 2022 and 2023. Ac works one time next I turn the car off and the next time I start it up it doesn’t work anymore and now my ac does not work now and it is off completely

Corrective Action:

I have 2021 Kia k5 gt line I am having similar problem as other who own a Kia k5 get line 2020,2021, 2022 and 2023. Ac works one time next I turn the car off and the next time I start it up it doesn’t work anymore and now my ac does not work now and it is off completely

Additional Notes:

I have 2021 Kia k5 gt line I am having similar problem as other who own a Kia k5 get line 2020,2021, 2022 and 2023. Ac works one time next I turn the car off and the next time I start it up it doesn’t work anymore and now my ac does not work now and it is off completely

Manufacturer: KIA
Mfg Campaign: 11605758
Notice Date: Jul 31, 2024
Recall Date: Jul 31, 2024
Kia America, Inc.
Campaign: 11604396 Other
Jul 24, 2024
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

Purge control valve but pressure in my gas tank and it has expanded. Kia will not replace my tank. Heard 2 loud bangs going down the road I started smelling gas. Check engine light came on. Pulled over and gas is pushing up and out behind my tank flowing down my wheel well. Opened the gas cap and it sprayed gas all over me. I have 2 small children and this could have been a extremely worse situation than it was. On another note I took my car to the dealership they did the update and confirmed my gas tank had expanded. They are not replacing my tank they said bc kia has "no remedy". And tried to sell me a bunch of other services on my vehicle instead. I've contacted kia and they basically told me the same thing they at this time will not be replacing my tank. I've picked the car up they cleared the codes and the car is still running rough.

Corrective Action:

Purge control valve but pressure in my gas tank and it has expanded. Kia will not replace my tank. Heard 2 loud bangs going down the road I started smelling gas. Check engine light came on. Pulled over and gas is pushing up and out behind my tank flowing down my wheel well. Opened the gas cap and it sprayed gas all over me. I have 2 small children and this could have been a extremely worse situation than it was. On another note I took my car to the dealership they did the update and confirmed my gas tank had expanded. They are not replacing my tank they said bc kia has "no remedy". And tried to sell me a bunch of other services on my vehicle instead. I've contacted kia and they basically told me the same thing they at this time will not be replacing my tank. I've picked the car up they cleared the codes and the car is still running rough.

Additional Notes:

Purge control valve but pressure in my gas tank and it has expanded. Kia will not replace my tank. Heard 2 loud bangs going down the road I started smelling gas. Check engine light came on. Pulled over and gas is pushing up and out behind my tank flowing down my wheel well. Opened the gas cap and it sprayed gas all over me. I have 2 small children and this could have been a extremely worse situation than it was. On another note I took my car to the dealership they did the update and confirmed my gas tank had expanded. They are not replacing my tank they said bc kia has "no remedy". And tried to sell me a bunch of other services on my vehicle instead. I've contacted kia and they basically told me the same thing they at this time will not be replacing my tank. I've picked the car up they cleared the codes and the car is still running rough.

Manufacturer: KIA
Mfg Campaign: 11604396
Notice Date: Jul 24, 2024
Recall Date: Jul 24, 2024
Kia America, Inc.
Campaign: 11603609 Other
Jul 21, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

AC stopped blowing, vehicle had 62k miles. Took to an autoshop and they indicated that the AC blower and resistor needed to be replaced. I have both of these replaced, the AC work for a few minutes and then stopped again. I took it back to the same shop and the mechanic indicated that the fuse box was melted/burned (I have a picture as evidence). This is a tremendous fire hazard and we have been leaving our car parked outside of our home out of fear that it will catch fire. Their were no warning lamps whatsoever that indicated that there was a problem. Upon further online research, it appears that numerous people are having the same issue and Kia Motors has not done anythins about it, and we are having to pay thousands of dollars for repair when it is a manufacturer defect.

Corrective Action:

AC stopped blowing, vehicle had 62k miles. Took to an autoshop and they indicated that the AC blower and resistor needed to be replaced. I have both of these replaced, the AC work for a few minutes and then stopped again. I took it back to the same shop and the mechanic indicated that the fuse box was melted/burned (I have a picture as evidence). This is a tremendous fire hazard and we have been leaving our car parked outside of our home out of fear that it will catch fire. Their were no warning lamps whatsoever that indicated that there was a problem. Upon further online research, it appears that numerous people are having the same issue and Kia Motors has not done anythins about it, and we are having to pay thousands of dollars for repair when it is a manufacturer defect.

Additional Notes:

AC stopped blowing, vehicle had 62k miles. Took to an autoshop and they indicated that the AC blower and resistor needed to be replaced. I have both of these replaced, the AC work for a few minutes and then stopped again. I took it back to the same shop and the mechanic indicated that the fuse box was melted/burned (I have a picture as evidence). This is a tremendous fire hazard and we have been leaving our car parked outside of our home out of fear that it will catch fire. Their were no warning lamps whatsoever that indicated that there was a problem. Upon further online research, it appears that numerous people are having the same issue and Kia Motors has not done anythins about it, and we are having to pay thousands of dollars for repair when it is a manufacturer defect.

Manufacturer: KIA
Mfg Campaign: 11603609
Notice Date: Jul 21, 2024
Recall Date: Jul 21, 2024
Kia America, Inc.
Campaign: 11603398 Other
Jul 19, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

The blower motor goes out intermittently. I replaced the blower motor but found the problem to be much greater. Upon further inspection the fuse for the blower and wiring harness are melting into eachother at the fuse box. This issue is becoming more and more prevalent in model from the year 2021-2024 the remedy is a complete wiring harness and fuse box replacement.

Corrective Action:

The blower motor goes out intermittently. I replaced the blower motor but found the problem to be much greater. Upon further inspection the fuse for the blower and wiring harness are melting into eachother at the fuse box. This issue is becoming more and more prevalent in model from the year 2021-2024 the remedy is a complete wiring harness and fuse box replacement.

Additional Notes:

The blower motor goes out intermittently. I replaced the blower motor but found the problem to be much greater. Upon further inspection the fuse for the blower and wiring harness are melting into eachother at the fuse box. This issue is becoming more and more prevalent in model from the year 2021-2024 the remedy is a complete wiring harness and fuse box replacement.

Manufacturer: KIA
Mfg Campaign: 11603398
Notice Date: Jul 19, 2024
Recall Date: Jul 19, 2024
Kia America, Inc.
Campaign: 11603219 Other
Jul 18, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

Engine code came on, one interior headlamp works when it wants to, climate control module is bad it has cause the relay to blow and the resistor to go out. The air turns up on the control module by itself and then your ac just stops working and then starts again as it chooses. All of these are electrical issue as stated in MANY OTHER reports. And electrical issue is unsafe it can cause fire at anytime, my car is new 2021 Kia k5 Lxs, 60k miles and now who knows when the car is going to catch fire while my baby is strapped in a car seat and no AC . RECALL before lives are took from heat stroke or possible fire. To be “luxury” it’s sad I just paid my 3rd car payment and now I can’t even drive my car. Over 100 reports on this same problem and y’all do nothing. Kia is maybe at 70k sells a year now meanwhile Toyota and other are at 300k. When my baby is insured do to this crack head wiring system I will sue someone this is ridiculous.

Corrective Action:

Engine code came on, one interior headlamp works when it wants to, climate control module is bad it has cause the relay to blow and the resistor to go out. The air turns up on the control module by itself and then your ac just stops working and then starts again as it chooses. All of these are electrical issue as stated in MANY OTHER reports. And electrical issue is unsafe it can cause fire at anytime, my car is new 2021 Kia k5 Lxs, 60k miles and now who knows when the car is going to catch fire while my baby is strapped in a car seat and no AC . RECALL before lives are took from heat stroke or possible fire. To be “luxury” it’s sad I just paid my 3rd car payment and now I can’t even drive my car. Over 100 reports on this same problem and y’all do nothing. Kia is maybe at 70k sells a year now meanwhile Toyota and other are at 300k. When my baby is insured do to this crack head wiring system I will sue someone this is ridiculous.

Additional Notes:

Engine code came on, one interior headlamp works when it wants to, climate control module is bad it has cause the relay to blow and the resistor to go out. The air turns up on the control module by itself and then your ac just stops working and then starts again as it chooses. All of these are electrical issue as stated in MANY OTHER reports. And electrical issue is unsafe it can cause fire at anytime, my car is new 2021 Kia k5 Lxs, 60k miles and now who knows when the car is going to catch fire while my baby is strapped in a car seat and no AC . RECALL before lives are took from heat stroke or possible fire. To be “luxury” it’s sad I just paid my 3rd car payment and now I can’t even drive my car. Over 100 reports on this same problem and y’all do nothing. Kia is maybe at 70k sells a year now meanwhile Toyota and other are at 300k. When my baby is insured do to this crack head wiring system I will sue someone this is ridiculous.

Manufacturer: KIA
Mfg Campaign: 11603219
Notice Date: Jul 18, 2024
Recall Date: Jul 18, 2024

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Valencia, CA • 36 yrs

Focus: Lemon Law, Personal Injury