Complaints & Recalls
Official Safety Recalls - Important!
7 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2023-2025 K5 vehicles. The left and right rear window trim pieces may loosen and detach.
Potential Risk:
FREE Recall Solution:
Mfg Campaign: SC346
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2021-2023 K5 vehicles. The side curtain air bags may have been installed incorrectly, causing them not to deploy properly in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC263
Recall Date: Mar 7, 2023
Kia America, Inc.
Safety Issue:
Kia Motors, Inc. (Kia) is recalling certain 2021-2022 Sorento and 2021-2023 K5 vehicles. The vehicle's "fail-safe" limited-mobility drive mode may be impaired, when prompted by a transmission oil pump malfunction, which can result in a complete loss of drive power.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC250
Recall Date: Oct 11, 2022
Consumer Complaints
75 ComplaintsKia America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
The back chrome cover around the rear windshield all 3 pieces are coming loose and I had the one on my passenger side fly off while I was going down the highway and the piece almost hit the truck behind me thankfully traffic wasn’t to bad on the highway so he was able to hit his breaks and maneuver out of the way before. I currently have 2 more pieces trying to come off. After doing further research I have seen hundreds of other post from k5 owners years 23&24 all having the exact same issue of the chrome pieces coming off and or flying off while driving. In the pictures you can see the one missing piece and the other 2 you can see where the other 2 pieces are starting to loosen up. If you physically touch it they both will move and feel loose. I believe this should be a recall before one of the pieces fly off and cause a accident by hitting another car like what almost happened in my case or just flying off and hitting a person. I bought my car used but it was a single owner my car was a little over a year old I’ve personally had it for I believe 10-11 months and I keep it in the carport daily so I shouldn’t be having these issues already.
Corrective Action:
The back chrome cover around the rear windshield all 3 pieces are coming loose and I had the one on my passenger side fly off while I was going down the highway and the piece almost hit the truck behind me thankfully traffic wasn’t to bad on the highway so he was able to hit his breaks and maneuver out of the way before. I currently have 2 more pieces trying to come off. After doing further research I have seen hundreds of other post from k5 owners years 23&24 all having the exact same issue of the chrome pieces coming off and or flying off while driving. In the pictures you can see the one missing piece and the other 2 you can see where the other 2 pieces are starting to loosen up. If you physically touch it they both will move and feel loose. I believe this should be a recall before one of the pieces fly off and cause a accident by hitting another car like what almost happened in my case or just flying off and hitting a person. I bought my car used but it was a single owner my car was a little over a year old I’ve personally had it for I believe 10-11 months and I keep it in the carport daily so I shouldn’t be having these issues already.
Additional Notes:
The back chrome cover around the rear windshield all 3 pieces are coming loose and I had the one on my passenger side fly off while I was going down the highway and the piece almost hit the truck behind me thankfully traffic wasn’t to bad on the highway so he was able to hit his breaks and maneuver out of the way before. I currently have 2 more pieces trying to come off. After doing further research I have seen hundreds of other post from k5 owners years 23&24 all having the exact same issue of the chrome pieces coming off and or flying off while driving. In the pictures you can see the one missing piece and the other 2 you can see where the other 2 pieces are starting to loosen up. If you physically touch it they both will move and feel loose. I believe this should be a recall before one of the pieces fly off and cause a accident by hitting another car like what almost happened in my case or just flying off and hitting a person. I bought my car used but it was a single owner my car was a little over a year old I’ve personally had it for I believe 10-11 months and I keep it in the carport daily so I shouldn’t be having these issues already.
Mfg Campaign: 11651047
Recall Date: Mar 27, 2025
Kia America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
I was involved in a head on collision, all of my safety warning notified me but my airbags NEVER deployed. This is a serious safety hazard especially with many problems being reported with airbag deployment. The adjuster and collision center both stated at the rate of speed from the accident, the airbags should have definitely deployed. My car was deemed a total loss from the damage even without the deployment.
Corrective Action:
I was involved in a head on collision, all of my safety warning notified me but my airbags NEVER deployed. This is a serious safety hazard especially with many problems being reported with airbag deployment. The adjuster and collision center both stated at the rate of speed from the accident, the airbags should have definitely deployed. My car was deemed a total loss from the damage even without the deployment.
Additional Notes:
I was involved in a head on collision, all of my safety warning notified me but my airbags NEVER deployed. This is a serious safety hazard especially with many problems being reported with airbag deployment. The adjuster and collision center both stated at the rate of speed from the accident, the airbags should have definitely deployed. My car was deemed a total loss from the damage even without the deployment.
Mfg Campaign: 11650047
Recall Date: Mar 24, 2025
Kia America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2023 Kia K5. The contact stated while driving at approximately 70 MPH, the transmission unexpectedly downshifted, shuddered, and there was an abnormal sound coming from the vehicle. The Electronic Stability Control Warning Light was illuminated. The vehicle was taken to a dealer where it was diagnosed that the transmission needed to be replaced. The vehicle was repaired; however, the failure persisted. The manufacturer was notified of the failure. The failure mileage was approximately 18,000.
Corrective Action:
The contact owns a 2023 Kia K5. The contact stated while driving at approximately 70 MPH, the transmission unexpectedly downshifted, shuddered, and there was an abnormal sound coming from the vehicle. The Electronic Stability Control Warning Light was illuminated. The vehicle was taken to a dealer where it was diagnosed that the transmission needed to be replaced. The vehicle was repaired; however, the failure persisted. The manufacturer was notified of the failure. The failure mileage was approximately 18,000.
Additional Notes:
The contact owns a 2023 Kia K5. The contact stated while driving at approximately 70 MPH, the transmission unexpectedly downshifted, shuddered, and there was an abnormal sound coming from the vehicle. The Electronic Stability Control Warning Light was illuminated. The vehicle was taken to a dealer where it was diagnosed that the transmission needed to be replaced. The vehicle was repaired; however, the failure persisted. The manufacturer was notified of the failure. The failure mileage was approximately 18,000.
Mfg Campaign: 11646614
Recall Date: Mar 5, 2025
Kia America, Inc.
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
The contact owns a 2023 Kia K5. The contact stated while driving at approximately 70 MPH, the transmission unexpectedly downshifted, shuddered, and there was an abnormal sound coming from the vehicle. The Electronic Stability Control Warning Light was illuminated. The vehicle was taken to a dealer where it was diagnosed that the transmission needed to be replaced. The vehicle was repaired; however, the failure persisted. The manufacturer was notified of the failure. The failure mileage was approximately 18,000.
Corrective Action:
The contact owns a 2023 Kia K5. The contact stated while driving at approximately 70 MPH, the transmission unexpectedly downshifted, shuddered, and there was an abnormal sound coming from the vehicle. The Electronic Stability Control Warning Light was illuminated. The vehicle was taken to a dealer where it was diagnosed that the transmission needed to be replaced. The vehicle was repaired; however, the failure persisted. The manufacturer was notified of the failure. The failure mileage was approximately 18,000.
Additional Notes:
The contact owns a 2023 Kia K5. The contact stated while driving at approximately 70 MPH, the transmission unexpectedly downshifted, shuddered, and there was an abnormal sound coming from the vehicle. The Electronic Stability Control Warning Light was illuminated. The vehicle was taken to a dealer where it was diagnosed that the transmission needed to be replaced. The vehicle was repaired; however, the failure persisted. The manufacturer was notified of the failure. The failure mileage was approximately 18,000.
Mfg Campaign: 11646614
Recall Date: Mar 5, 2025
Kia America, Inc.
Defect Description:
STRUCTURE
Potential Consequences:
The contact owns a 2023 Kia K5. The contact stated that the rear passenger's side chrome trim extending to the trunk had separated from the vehicle. The contact related the failure to TSB Number: SA552. The contact was concerned that the failure could cause a road safety hazard. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 13,500.
Corrective Action:
The contact owns a 2023 Kia K5. The contact stated that the rear passenger's side chrome trim extending to the trunk had separated from the vehicle. The contact related the failure to TSB Number: SA552. The contact was concerned that the failure could cause a road safety hazard. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 13,500.
Additional Notes:
The contact owns a 2023 Kia K5. The contact stated that the rear passenger's side chrome trim extending to the trunk had separated from the vehicle. The contact related the failure to TSB Number: SA552. The contact was concerned that the failure could cause a road safety hazard. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 13,500.
Mfg Campaign: 11645398
Recall Date: Feb 27, 2025
Kia America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Component or System Failed: The fuel tank exploded, causing the vehicle to become undrivable. The explosion was so severe that the back seat was completely blown off. The vehicle is currently not in my possession, as it has been with the dealership for over three months. I have photos and proof of the damage, and I am willing to provide them for inspection. How Safety Was Put at Risk: I have a [XXX] son who sits directly above the fuel tank in the back seat. When the explosion occurred, the back of his seat was completely blown off, and had he been in the car at the time, he could have been seriously injured or killed. This was an extremely dangerous defect, and I am deeply concerned that this could happen to other Kia vehicles, putting more lives at risk. Beyond the immediate danger of the explosion, I have been left without a working vehicle for over three months, and Kia has provided no resolution. Despite confirming that the vehicle is not repairable, they have stalled the process, forcing me to continue making payments on a car I do not even have. Problem Reproduced or Confirmed by a Dealer or Independent Service Center? Yes, the Kia dealership confirmed that the vehicle is not repairable and that the fuel tank failure was severe. However, they have not provided any solution or compensation. Has the Vehicle Been Inspected? Yes, the vehicle was inspected by the Kia dealership, which determined that it was not repairable. I do not know if it has been inspected by any third-party mechanics, insurance representatives, or other authorities. Warning Lamps, Messages, or Symptoms Prior to the Failure? There were no warning lights, messages, or other symptoms prior to the explosion. The vehicle was operating normally before this occurred. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Component or System Failed: The fuel tank exploded, causing the vehicle to become undrivable. The explosion was so severe that the back seat was completely blown off. The vehicle is currently not in my possession, as it has been with the dealership for over three months. I have photos and proof of the damage, and I am willing to provide them for inspection. How Safety Was Put at Risk: I have a [XXX] son who sits directly above the fuel tank in the back seat. When the explosion occurred, the back of his seat was completely blown off, and had he been in the car at the time, he could have been seriously injured or killed. This was an extremely dangerous defect, and I am deeply concerned that this could happen to other Kia vehicles, putting more lives at risk. Beyond the immediate danger of the explosion, I have been left without a working vehicle for over three months, and Kia has provided no resolution. Despite confirming that the vehicle is not repairable, they have stalled the process, forcing me to continue making payments on a car I do not even have. Problem Reproduced or Confirmed by a Dealer or Independent Service Center? Yes, the Kia dealership confirmed that the vehicle is not repairable and that the fuel tank failure was severe. However, they have not provided any solution or compensation. Has the Vehicle Been Inspected? Yes, the vehicle was inspected by the Kia dealership, which determined that it was not repairable. I do not know if it has been inspected by any third-party mechanics, insurance representatives, or other authorities. Warning Lamps, Messages, or Symptoms Prior to the Failure? There were no warning lights, messages, or other symptoms prior to the explosion. The vehicle was operating normally before this occurred. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Component or System Failed: The fuel tank exploded, causing the vehicle to become undrivable. The explosion was so severe that the back seat was completely blown off. The vehicle is currently not in my possession, as it has been with the dealership for over three months. I have photos and proof of the damage, and I am willing to provide them for inspection. How Safety Was Put at Risk: I have a [XXX] son who sits directly above the fuel tank in the back seat. When the explosion occurred, the back of his seat was completely blown off, and had he been in the car at the time, he could have been seriously injured or killed. This was an extremely dangerous defect, and I am deeply concerned that this could happen to other Kia vehicles, putting more lives at risk. Beyond the immediate danger of the explosion, I have been left without a working vehicle for over three months, and Kia has provided no resolution. Despite confirming that the vehicle is not repairable, they have stalled the process, forcing me to continue making payments on a car I do not even have. Problem Reproduced or Confirmed by a Dealer or Independent Service Center? Yes, the Kia dealership confirmed that the vehicle is not repairable and that the fuel tank failure was severe. However, they have not provided any solution or compensation. Has the Vehicle Been Inspected? Yes, the vehicle was inspected by the Kia dealership, which determined that it was not repairable. I do not know if it has been inspected by any third-party mechanics, insurance representatives, or other authorities. Warning Lamps, Messages, or Symptoms Prior to the Failure? There were no warning lights, messages, or other symptoms prior to the explosion. The vehicle was operating normally before this occurred. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11644070
Recall Date: Feb 21, 2025
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Component or System Failed: The fuel tank exploded, causing the vehicle to become undrivable. The explosion was so severe that the back seat was completely blown off. The vehicle is currently not in my possession, as it has been with the dealership for over three months. I have photos and proof of the damage, and I am willing to provide them for inspection. How Safety Was Put at Risk: I have a [XXX] son who sits directly above the fuel tank in the back seat. When the explosion occurred, the back of his seat was completely blown off, and had he been in the car at the time, he could have been seriously injured or killed. This was an extremely dangerous defect, and I am deeply concerned that this could happen to other Kia vehicles, putting more lives at risk. Beyond the immediate danger of the explosion, I have been left without a working vehicle for over three months, and Kia has provided no resolution. Despite confirming that the vehicle is not repairable, they have stalled the process, forcing me to continue making payments on a car I do not even have. Problem Reproduced or Confirmed by a Dealer or Independent Service Center? Yes, the Kia dealership confirmed that the vehicle is not repairable and that the fuel tank failure was severe. However, they have not provided any solution or compensation. Has the Vehicle Been Inspected? Yes, the vehicle was inspected by the Kia dealership, which determined that it was not repairable. I do not know if it has been inspected by any third-party mechanics, insurance representatives, or other authorities. Warning Lamps, Messages, or Symptoms Prior to the Failure? There were no warning lights, messages, or other symptoms prior to the explosion. The vehicle was operating normally before this occurred. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Component or System Failed: The fuel tank exploded, causing the vehicle to become undrivable. The explosion was so severe that the back seat was completely blown off. The vehicle is currently not in my possession, as it has been with the dealership for over three months. I have photos and proof of the damage, and I am willing to provide them for inspection. How Safety Was Put at Risk: I have a [XXX] son who sits directly above the fuel tank in the back seat. When the explosion occurred, the back of his seat was completely blown off, and had he been in the car at the time, he could have been seriously injured or killed. This was an extremely dangerous defect, and I am deeply concerned that this could happen to other Kia vehicles, putting more lives at risk. Beyond the immediate danger of the explosion, I have been left without a working vehicle for over three months, and Kia has provided no resolution. Despite confirming that the vehicle is not repairable, they have stalled the process, forcing me to continue making payments on a car I do not even have. Problem Reproduced or Confirmed by a Dealer or Independent Service Center? Yes, the Kia dealership confirmed that the vehicle is not repairable and that the fuel tank failure was severe. However, they have not provided any solution or compensation. Has the Vehicle Been Inspected? Yes, the vehicle was inspected by the Kia dealership, which determined that it was not repairable. I do not know if it has been inspected by any third-party mechanics, insurance representatives, or other authorities. Warning Lamps, Messages, or Symptoms Prior to the Failure? There were no warning lights, messages, or other symptoms prior to the explosion. The vehicle was operating normally before this occurred. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Component or System Failed: The fuel tank exploded, causing the vehicle to become undrivable. The explosion was so severe that the back seat was completely blown off. The vehicle is currently not in my possession, as it has been with the dealership for over three months. I have photos and proof of the damage, and I am willing to provide them for inspection. How Safety Was Put at Risk: I have a [XXX] son who sits directly above the fuel tank in the back seat. When the explosion occurred, the back of his seat was completely blown off, and had he been in the car at the time, he could have been seriously injured or killed. This was an extremely dangerous defect, and I am deeply concerned that this could happen to other Kia vehicles, putting more lives at risk. Beyond the immediate danger of the explosion, I have been left without a working vehicle for over three months, and Kia has provided no resolution. Despite confirming that the vehicle is not repairable, they have stalled the process, forcing me to continue making payments on a car I do not even have. Problem Reproduced or Confirmed by a Dealer or Independent Service Center? Yes, the Kia dealership confirmed that the vehicle is not repairable and that the fuel tank failure was severe. However, they have not provided any solution or compensation. Has the Vehicle Been Inspected? Yes, the vehicle was inspected by the Kia dealership, which determined that it was not repairable. I do not know if it has been inspected by any third-party mechanics, insurance representatives, or other authorities. Warning Lamps, Messages, or Symptoms Prior to the Failure? There were no warning lights, messages, or other symptoms prior to the explosion. The vehicle was operating normally before this occurred. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11644070
Recall Date: Feb 21, 2025
Kia America, Inc.
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2023 Kia K5. The contact stated that while driving at 65 MPH in hot weather, a loud popping sound came from underneath the vehicle. The vehicle lost motive power. The check engine warning light was illuminated. The contact coasted into a ditch and inspected the vehicle, but no exterior damage was found. The vehicle was restarted and driven to a gas station. The check engine warning light was no longer illuminated. The vehicle was taken to the dealer, but the cause of the failure could not be determined. The failure persisted and the fuel gauge level dropped while driving. The contact pulled over and placed a bag under the vehicle to check for fuel leaks, but found none. The contact stated that the vehicle failed state vehicle inspection due to an unknown emission code. The vehicle was taken back to the dealer, who performed an oil change and updated the computer system. The failure recurred while driving with three minor children in the rear seats. The fuel tank made a loud explosion, and the rear seats propped up, pushing the children forward while the seat belts restrained them in their seats. The child seated in the rear passenger seat received medical attention for injuries to the back of his legs caused by hot fuel fumes from underneath the seat, as well as black specks stuck on his legs. The contact's husband opened the fuel tank, and loud air pressure was released. The fuel tank was bubbling. The vehicle was towed to Classic Kia of Carrollton (2920 N Interstate 35E, Carrollton, TX 75007), who determined that the fuel tank needed to be replaced and requested that the manufacturer send an engineer to inspect the vehicle. The vehicle was towed to the third dealer, Huffines Kia Corinth (6940 S Interstate 35, Corinth, TX 76210), where an engineer determined the vehicle was non-repairable due to the fuel tank expanding in multiple locations and bending the sub-frame. The contact was informed that the fuel tank was manufactured without a pressure release valve. The vehicle was not repaired. Up
Corrective Action:
The contact owns a 2023 Kia K5. The contact stated that while driving at 65 MPH in hot weather, a loud popping sound came from underneath the vehicle. The vehicle lost motive power. The check engine warning light was illuminated. The contact coasted into a ditch and inspected the vehicle, but no exterior damage was found. The vehicle was restarted and driven to a gas station. The check engine warning light was no longer illuminated. The vehicle was taken to the dealer, but the cause of the failure could not be determined. The failure persisted and the fuel gauge level dropped while driving. The contact pulled over and placed a bag under the vehicle to check for fuel leaks, but found none. The contact stated that the vehicle failed state vehicle inspection due to an unknown emission code. The vehicle was taken back to the dealer, who performed an oil change and updated the computer system. The failure recurred while driving with three minor children in the rear seats. The fuel tank made a loud explosion, and the rear seats propped up, pushing the children forward while the seat belts restrained them in their seats. The child seated in the rear passenger seat received medical attention for injuries to the back of his legs caused by hot fuel fumes from underneath the seat, as well as black specks stuck on his legs. The contact's husband opened the fuel tank, and loud air pressure was released. The fuel tank was bubbling. The vehicle was towed to Classic Kia of Carrollton (2920 N Interstate 35E, Carrollton, TX 75007), who determined that the fuel tank needed to be replaced and requested that the manufacturer send an engineer to inspect the vehicle. The vehicle was towed to the third dealer, Huffines Kia Corinth (6940 S Interstate 35, Corinth, TX 76210), where an engineer determined the vehicle was non-repairable due to the fuel tank expanding in multiple locations and bending the sub-frame. The contact was informed that the fuel tank was manufactured without a pressure release valve. The vehicle was not repaired. Up
Additional Notes:
The contact owns a 2023 Kia K5. The contact stated that while driving at 65 MPH in hot weather, a loud popping sound came from underneath the vehicle. The vehicle lost motive power. The check engine warning light was illuminated. The contact coasted into a ditch and inspected the vehicle, but no exterior damage was found. The vehicle was restarted and driven to a gas station. The check engine warning light was no longer illuminated. The vehicle was taken to the dealer, but the cause of the failure could not be determined. The failure persisted and the fuel gauge level dropped while driving. The contact pulled over and placed a bag under the vehicle to check for fuel leaks, but found none. The contact stated that the vehicle failed state vehicle inspection due to an unknown emission code. The vehicle was taken back to the dealer, who performed an oil change and updated the computer system. The failure recurred while driving with three minor children in the rear seats. The fuel tank made a loud explosion, and the rear seats propped up, pushing the children forward while the seat belts restrained them in their seats. The child seated in the rear passenger seat received medical attention for injuries to the back of his legs caused by hot fuel fumes from underneath the seat, as well as black specks stuck on his legs. The contact's husband opened the fuel tank, and loud air pressure was released. The fuel tank was bubbling. The vehicle was towed to Classic Kia of Carrollton (2920 N Interstate 35E, Carrollton, TX 75007), who determined that the fuel tank needed to be replaced and requested that the manufacturer send an engineer to inspect the vehicle. The vehicle was towed to the third dealer, Huffines Kia Corinth (6940 S Interstate 35, Corinth, TX 76210), where an engineer determined the vehicle was non-repairable due to the fuel tank expanding in multiple locations and bending the sub-frame. The contact was informed that the fuel tank was manufactured without a pressure release valve. The vehicle was not repaired. Up
Mfg Campaign: 11644189
Recall Date: Feb 21, 2025
Kia America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Heard and felt extremely loud BANG under the car while driving then check engine light came on. Vehicle had low power and the gas was decreasing severely fast. The backseat had moved with our 2yr daughter in her car seat above it. Took it to dealership and they said the gas tank expanded and couldn't be fixed. They offered bottom dollar to buy it back
Corrective Action:
Heard and felt extremely loud BANG under the car while driving then check engine light came on. Vehicle had low power and the gas was decreasing severely fast. The backseat had moved with our 2yr daughter in her car seat above it. Took it to dealership and they said the gas tank expanded and couldn't be fixed. They offered bottom dollar to buy it back
Additional Notes:
Heard and felt extremely loud BANG under the car while driving then check engine light came on. Vehicle had low power and the gas was decreasing severely fast. The backseat had moved with our 2yr daughter in her car seat above it. Took it to dealership and they said the gas tank expanded and couldn't be fixed. They offered bottom dollar to buy it back
Mfg Campaign: 11633651
Recall Date: Jan 2, 2025
Kia America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Engine came on and off twice, car was smelling like gas and driving rough. Tried to put gas in car and it would not take the gas, it wasted all over car. I checked my back seat and felt it was hard and sitting right so I looked under and the seat was lifted. After doing research, I learned I have an expanded fuel tank. Not only that but there has been a recall on it that I was unaware of, I took the car immediately to the nearest dealership and they acknowledged there’s a recall and I can’t drive the car because the backseat can explode anytime now.
Corrective Action:
Engine came on and off twice, car was smelling like gas and driving rough. Tried to put gas in car and it would not take the gas, it wasted all over car. I checked my back seat and felt it was hard and sitting right so I looked under and the seat was lifted. After doing research, I learned I have an expanded fuel tank. Not only that but there has been a recall on it that I was unaware of, I took the car immediately to the nearest dealership and they acknowledged there’s a recall and I can’t drive the car because the backseat can explode anytime now.
Additional Notes:
Engine came on and off twice, car was smelling like gas and driving rough. Tried to put gas in car and it would not take the gas, it wasted all over car. I checked my back seat and felt it was hard and sitting right so I looked under and the seat was lifted. After doing research, I learned I have an expanded fuel tank. Not only that but there has been a recall on it that I was unaware of, I took the car immediately to the nearest dealership and they acknowledged there’s a recall and I can’t drive the car because the backseat can explode anytime now.
Mfg Campaign: 11633201
Recall Date: Dec 30, 2024
Kia America, Inc.
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owned a 2023 Kia K5. The contact stated that while her son and daughter-in-law were driving, three loud bangs were heard coming from underneath the vehicle. The vehicle was pulled over to the side of the road and inspected; however, no cause for the banging sounds were found. The vehicle was then taken to a gas station to be inspected, but no cause for the sounds were found. The contact’s son then added fuel to the vehicle, but the fuel spilled from the filler neck. The vehicle was taken to the residence. The vehicle was then taken to a dealer where it was determined that the gas tank had expanded and damaged a part underneath of the vehicle. The vehicle was taken to be inspected after being deemed a total loss. The manufacturer was notified of the failure. The failure mileage was unknown.
Corrective Action:
The contact owned a 2023 Kia K5. The contact stated that while her son and daughter-in-law were driving, three loud bangs were heard coming from underneath the vehicle. The vehicle was pulled over to the side of the road and inspected; however, no cause for the banging sounds were found. The vehicle was then taken to a gas station to be inspected, but no cause for the sounds were found. The contact’s son then added fuel to the vehicle, but the fuel spilled from the filler neck. The vehicle was taken to the residence. The vehicle was then taken to a dealer where it was determined that the gas tank had expanded and damaged a part underneath of the vehicle. The vehicle was taken to be inspected after being deemed a total loss. The manufacturer was notified of the failure. The failure mileage was unknown.
Additional Notes:
The contact owned a 2023 Kia K5. The contact stated that while her son and daughter-in-law were driving, three loud bangs were heard coming from underneath the vehicle. The vehicle was pulled over to the side of the road and inspected; however, no cause for the banging sounds were found. The vehicle was then taken to a gas station to be inspected, but no cause for the sounds were found. The contact’s son then added fuel to the vehicle, but the fuel spilled from the filler neck. The vehicle was taken to the residence. The vehicle was then taken to a dealer where it was determined that the gas tank had expanded and damaged a part underneath of the vehicle. The vehicle was taken to be inspected after being deemed a total loss. The manufacturer was notified of the failure. The failure mileage was unknown.
Mfg Campaign: 11628798
Recall Date: Dec 4, 2024
Kia America, Inc.
Defect Description:
VISIBILITY:SUN/MOON ROOF ASSEMBLY
Potential Consequences:
I was driving down the road and I heard a loud boom noise and it was my sunroof burst it pieces. It was raining and it was not hot. Nothing fell on it.
Corrective Action:
I was driving down the road and I heard a loud boom noise and it was my sunroof burst it pieces. It was raining and it was not hot. Nothing fell on it.
Additional Notes:
I was driving down the road and I heard a loud boom noise and it was my sunroof burst it pieces. It was raining and it was not hot. Nothing fell on it.
Mfg Campaign: 11624408
Recall Date: Nov 10, 2024
Kia America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
I submitted a previous report NHTSA ID: 11488746 and have not heard anything. I continue to have this problem and am afraid it could cause a severe accident. When I come to a stop with the "Auto Hold" engaged the acceleration increases to 4 rpms or a little higher so I hold the brake down hard with my foot in fear that the Auto Hold will not work. I proceed to shift it in Park then as i take my foot off the brake the acceleration returns to normal. This is very alarming and has occurred to me at least 20 times since I've had the car. I have had the car in the dealership but they do not see anything wrong with it and does not register any Error codes. The car has less than 10k miles on it.
Corrective Action:
I submitted a previous report NHTSA ID: 11488746 and have not heard anything. I continue to have this problem and am afraid it could cause a severe accident. When I come to a stop with the "Auto Hold" engaged the acceleration increases to 4 rpms or a little higher so I hold the brake down hard with my foot in fear that the Auto Hold will not work. I proceed to shift it in Park then as i take my foot off the brake the acceleration returns to normal. This is very alarming and has occurred to me at least 20 times since I've had the car. I have had the car in the dealership but they do not see anything wrong with it and does not register any Error codes. The car has less than 10k miles on it.
Additional Notes:
I submitted a previous report NHTSA ID: 11488746 and have not heard anything. I continue to have this problem and am afraid it could cause a severe accident. When I come to a stop with the "Auto Hold" engaged the acceleration increases to 4 rpms or a little higher so I hold the brake down hard with my foot in fear that the Auto Hold will not work. I proceed to shift it in Park then as i take my foot off the brake the acceleration returns to normal. This is very alarming and has occurred to me at least 20 times since I've had the car. I have had the car in the dealership but they do not see anything wrong with it and does not register any Error codes. The car has less than 10k miles on it.
Mfg Campaign: 11622080
Recall Date: Oct 26, 2024
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
One day I was driving and my car began to shake really bad. It doesn’t transition smoothly when switching gears in transmission. Sometimes it doesn’t accelerate and I’d have to floor the gas to get it going. Rough acceleration. Car would even shake in idle sometimes. It has been doing this ever since. One day it’ll shake, the next day it might not. It doesn’t matter if I drive slower or faster, the car still shakes, has rough to no acceleration, and shifts gears roughly. Engine light is on and is reading misfire of cylinder 3.
Corrective Action:
One day I was driving and my car began to shake really bad. It doesn’t transition smoothly when switching gears in transmission. Sometimes it doesn’t accelerate and I’d have to floor the gas to get it going. Rough acceleration. Car would even shake in idle sometimes. It has been doing this ever since. One day it’ll shake, the next day it might not. It doesn’t matter if I drive slower or faster, the car still shakes, has rough to no acceleration, and shifts gears roughly. Engine light is on and is reading misfire of cylinder 3.
Additional Notes:
One day I was driving and my car began to shake really bad. It doesn’t transition smoothly when switching gears in transmission. Sometimes it doesn’t accelerate and I’d have to floor the gas to get it going. Rough acceleration. Car would even shake in idle sometimes. It has been doing this ever since. One day it’ll shake, the next day it might not. It doesn’t matter if I drive slower or faster, the car still shakes, has rough to no acceleration, and shifts gears roughly. Engine light is on and is reading misfire of cylinder 3.
Mfg Campaign: 11613925
Recall Date: Sep 11, 2024
Kia America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
One day I was driving and my car began to shake really bad. It doesn’t transition smoothly when switching gears in transmission. Sometimes it doesn’t accelerate and I’d have to floor the gas to get it going. Rough acceleration. Car would even shake in idle sometimes. It has been doing this ever since. One day it’ll shake, the next day it might not. It doesn’t matter if I drive slower or faster, the car still shakes, has rough to no acceleration, and shifts gears roughly. Engine light is on and is reading misfire of cylinder 3.
Corrective Action:
One day I was driving and my car began to shake really bad. It doesn’t transition smoothly when switching gears in transmission. Sometimes it doesn’t accelerate and I’d have to floor the gas to get it going. Rough acceleration. Car would even shake in idle sometimes. It has been doing this ever since. One day it’ll shake, the next day it might not. It doesn’t matter if I drive slower or faster, the car still shakes, has rough to no acceleration, and shifts gears roughly. Engine light is on and is reading misfire of cylinder 3.
Additional Notes:
One day I was driving and my car began to shake really bad. It doesn’t transition smoothly when switching gears in transmission. Sometimes it doesn’t accelerate and I’d have to floor the gas to get it going. Rough acceleration. Car would even shake in idle sometimes. It has been doing this ever since. One day it’ll shake, the next day it might not. It doesn’t matter if I drive slower or faster, the car still shakes, has rough to no acceleration, and shifts gears roughly. Engine light is on and is reading misfire of cylinder 3.
Mfg Campaign: 11613925
Recall Date: Sep 11, 2024
Kia America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Ive a 2023 Kia K5 GT-Line AWD with 73000 mileage. I was having a trip from New Jersey to Massachusetts for a wedding. I had 208 miles to go and 223 miles range. Than suddenly it went down to 93 miles. I stop by a gas station. I could not pump gas. It was kicking the nozzle. I atop by another gas station miles later. I couldnt pump gas either. It kickes the nozzle and my gas tank looks full. Than i start the car and check engine light and P045100 code came on. Than i checked the closest KIA but it was Saturday. They couldn’t service i was at Rhode Island. I called one of the KIA and they said as long as CEL is on i can drive. If its keep flashing i shouldnt drive. I said it smells gasoline and i cant fill up my tank and i asked if they have a suggestion and they said idk and closed the phone. Than i heard a clicking noise and it smelled a lot more gasoline. I saw that my rear seats popped up. I saw that one of the gas tank or whatever it is was up and my tank was expanding. I had to leave my car to another dealer nearby airport at Rhode Island. They will check my car at Monday. I rent a car from airport enterprise. I guess ill need to wait and see. I knew that there is a recall. But i went for an oil change at 60000 mileage and my local dealer told me that there was a recall and they checked and thats why it took long and im good to go. So they checked the recall and it was fine and now its not fine. I had the recall done but it still happened. My car stayed at dealer from 10 days. They couldnt fix it and someone from Kia Tech came to check, while they are checking the gas tank had a mini explosion as they said. Kia is going to buy my car back and they confirm that i can either get a replacement or buyback. They confirmed that there is no permanent fix for it. They do not know how to fix it.
Corrective Action:
Ive a 2023 Kia K5 GT-Line AWD with 73000 mileage. I was having a trip from New Jersey to Massachusetts for a wedding. I had 208 miles to go and 223 miles range. Than suddenly it went down to 93 miles. I stop by a gas station. I could not pump gas. It was kicking the nozzle. I atop by another gas station miles later. I couldnt pump gas either. It kickes the nozzle and my gas tank looks full. Than i start the car and check engine light and P045100 code came on. Than i checked the closest KIA but it was Saturday. They couldn’t service i was at Rhode Island. I called one of the KIA and they said as long as CEL is on i can drive. If its keep flashing i shouldnt drive. I said it smells gasoline and i cant fill up my tank and i asked if they have a suggestion and they said idk and closed the phone. Than i heard a clicking noise and it smelled a lot more gasoline. I saw that my rear seats popped up. I saw that one of the gas tank or whatever it is was up and my tank was expanding. I had to leave my car to another dealer nearby airport at Rhode Island. They will check my car at Monday. I rent a car from airport enterprise. I guess ill need to wait and see. I knew that there is a recall. But i went for an oil change at 60000 mileage and my local dealer told me that there was a recall and they checked and thats why it took long and im good to go. So they checked the recall and it was fine and now its not fine. I had the recall done but it still happened. My car stayed at dealer from 10 days. They couldnt fix it and someone from Kia Tech came to check, while they are checking the gas tank had a mini explosion as they said. Kia is going to buy my car back and they confirm that i can either get a replacement or buyback. They confirmed that there is no permanent fix for it. They do not know how to fix it.
Additional Notes:
Ive a 2023 Kia K5 GT-Line AWD with 73000 mileage. I was having a trip from New Jersey to Massachusetts for a wedding. I had 208 miles to go and 223 miles range. Than suddenly it went down to 93 miles. I stop by a gas station. I could not pump gas. It was kicking the nozzle. I atop by another gas station miles later. I couldnt pump gas either. It kickes the nozzle and my gas tank looks full. Than i start the car and check engine light and P045100 code came on. Than i checked the closest KIA but it was Saturday. They couldn’t service i was at Rhode Island. I called one of the KIA and they said as long as CEL is on i can drive. If its keep flashing i shouldnt drive. I said it smells gasoline and i cant fill up my tank and i asked if they have a suggestion and they said idk and closed the phone. Than i heard a clicking noise and it smelled a lot more gasoline. I saw that my rear seats popped up. I saw that one of the gas tank or whatever it is was up and my tank was expanding. I had to leave my car to another dealer nearby airport at Rhode Island. They will check my car at Monday. I rent a car from airport enterprise. I guess ill need to wait and see. I knew that there is a recall. But i went for an oil change at 60000 mileage and my local dealer told me that there was a recall and they checked and thats why it took long and im good to go. So they checked the recall and it was fine and now its not fine. I had the recall done but it still happened. My car stayed at dealer from 10 days. They couldnt fix it and someone from Kia Tech came to check, while they are checking the gas tank had a mini explosion as they said. Kia is going to buy my car back and they confirm that i can either get a replacement or buyback. They confirmed that there is no permanent fix for it. They do not know how to fix it.
Mfg Campaign: 11612816
Recall Date: Sep 5, 2024
Kia America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
Why is Kia Dealership are allowed to sale cars that have recalls. Knowing that they have recalls and are allowed to sale. why not fix the issues and then sale. Safety Concerns driving and have to kids in the back car 65mph and car shut down breaks don't work or accelerator used the emergency breaks had shut down the car. Took it to the dealership I been calling them status on my car with no information provided. Imaging being behind 18 wheeler my accelerator don't work. Parts for recalls are out stock so why keep cars in the dealership knowing they don't have parts to fix the issues.
Corrective Action:
Why is Kia Dealership are allowed to sale cars that have recalls. Knowing that they have recalls and are allowed to sale. why not fix the issues and then sale. Safety Concerns driving and have to kids in the back car 65mph and car shut down breaks don't work or accelerator used the emergency breaks had shut down the car. Took it to the dealership I been calling them status on my car with no information provided. Imaging being behind 18 wheeler my accelerator don't work. Parts for recalls are out stock so why keep cars in the dealership knowing they don't have parts to fix the issues.
Additional Notes:
Why is Kia Dealership are allowed to sale cars that have recalls. Knowing that they have recalls and are allowed to sale. why not fix the issues and then sale. Safety Concerns driving and have to kids in the back car 65mph and car shut down breaks don't work or accelerator used the emergency breaks had shut down the car. Took it to the dealership I been calling them status on my car with no information provided. Imaging being behind 18 wheeler my accelerator don't work. Parts for recalls are out stock so why keep cars in the dealership knowing they don't have parts to fix the issues.
Mfg Campaign: 11612210
Recall Date: Sep 3, 2024
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Why is Kia Dealership are allowed to sale cars that have recalls. Knowing that they have recalls and are allowed to sale. why not fix the issues and then sale. Safety Concerns driving and have to kids in the back car 65mph and car shut down breaks don't work or accelerator used the emergency breaks had shut down the car. Took it to the dealership I been calling them status on my car with no information provided. Imaging being behind 18 wheeler my accelerator don't work. Parts for recalls are out stock so why keep cars in the dealership knowing they don't have parts to fix the issues.
Corrective Action:
Why is Kia Dealership are allowed to sale cars that have recalls. Knowing that they have recalls and are allowed to sale. why not fix the issues and then sale. Safety Concerns driving and have to kids in the back car 65mph and car shut down breaks don't work or accelerator used the emergency breaks had shut down the car. Took it to the dealership I been calling them status on my car with no information provided. Imaging being behind 18 wheeler my accelerator don't work. Parts for recalls are out stock so why keep cars in the dealership knowing they don't have parts to fix the issues.
Additional Notes:
Why is Kia Dealership are allowed to sale cars that have recalls. Knowing that they have recalls and are allowed to sale. why not fix the issues and then sale. Safety Concerns driving and have to kids in the back car 65mph and car shut down breaks don't work or accelerator used the emergency breaks had shut down the car. Took it to the dealership I been calling them status on my car with no information provided. Imaging being behind 18 wheeler my accelerator don't work. Parts for recalls are out stock so why keep cars in the dealership knowing they don't have parts to fix the issues.
Mfg Campaign: 11612210
Recall Date: Sep 3, 2024
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Why is Kia Dealership are allowed to sale cars that have recalls. Knowing that they have recalls and are allowed to sale. why not fix the issues and then sale. Safety Concerns driving and have to kids in the back car 65mph and car shut down breaks don't work or accelerator used the emergency breaks had shut down the car. Took it to the dealership I been calling them status on my car with no information provided. Imaging being behind 18 wheeler my accelerator don't work. Parts for recalls are out stock so why keep cars in the dealership knowing they don't have parts to fix the issues.
Corrective Action:
Why is Kia Dealership are allowed to sale cars that have recalls. Knowing that they have recalls and are allowed to sale. why not fix the issues and then sale. Safety Concerns driving and have to kids in the back car 65mph and car shut down breaks don't work or accelerator used the emergency breaks had shut down the car. Took it to the dealership I been calling them status on my car with no information provided. Imaging being behind 18 wheeler my accelerator don't work. Parts for recalls are out stock so why keep cars in the dealership knowing they don't have parts to fix the issues.
Additional Notes:
Why is Kia Dealership are allowed to sale cars that have recalls. Knowing that they have recalls and are allowed to sale. why not fix the issues and then sale. Safety Concerns driving and have to kids in the back car 65mph and car shut down breaks don't work or accelerator used the emergency breaks had shut down the car. Took it to the dealership I been calling them status on my car with no information provided. Imaging being behind 18 wheeler my accelerator don't work. Parts for recalls are out stock so why keep cars in the dealership knowing they don't have parts to fix the issues.
Mfg Campaign: 11612210
Recall Date: Sep 3, 2024
Kia America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Ive a 2023 Kia K5 GT-Line AWD with 73000 mileage. I was having a trip from New Jersey to Massachusetts for a wedding. I had 208 miles to go and 223 miles range. Than suddenly it went down to 93 miles. I stop by a gas station. I could not pump gas. It was kicking the nozzle. I stop by another gas station miles later. I couldnt pump gas either. It kickes the nozzle and my gas tank looks full. Than i start the car and check engine light and P045100 code came on. Than i checked the closest KIA but it was Saturday. They couldn’t service i was at Rhode Island. I callled one of the KIA and they said as long as CEL is on i can drive. If its keep flashing i shouldnt drive. I said it smells gasoline and i cant fill up my tank and i asked if they have a suggestion and they said idk and closed the phone. Than i heard a clicking noise and it smelled a lot more gasoline. I saw that my rear seats popped up. I saw that one of the gas tank or whatever it is was up and my tank was expanding. I had to leave my car to another dealer nearby airport at Rhode Island. They will check my car at Monday. I rent a car from airport enterprise. I guess ill need to wait and see. I know that there is a recall. But i sent for an oil change at 60000 mileage and my local dealer told me that there was a recall and they checked and thats why it took long and im good to go. So they checked the recall and it was fine and now its not fine. My gasoline tank expanded. My car is located at Bold Hill Kia in Warwick, Rhode Island. I was scared to drive but i had no other choice and the serviceman in one of the dealer told me to drive so i drive to another KIA.My vehicle was inspected for the SC288 Recall [XXX] ) There was a check engine light with the obd code of p045100. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Ive a 2023 Kia K5 GT-Line AWD with 73000 mileage. I was having a trip from New Jersey to Massachusetts for a wedding. I had 208 miles to go and 223 miles range. Than suddenly it went down to 93 miles. I stop by a gas station. I could not pump gas. It was kicking the nozzle. I stop by another gas station miles later. I couldnt pump gas either. It kickes the nozzle and my gas tank looks full. Than i start the car and check engine light and P045100 code came on. Than i checked the closest KIA but it was Saturday. They couldn’t service i was at Rhode Island. I callled one of the KIA and they said as long as CEL is on i can drive. If its keep flashing i shouldnt drive. I said it smells gasoline and i cant fill up my tank and i asked if they have a suggestion and they said idk and closed the phone. Than i heard a clicking noise and it smelled a lot more gasoline. I saw that my rear seats popped up. I saw that one of the gas tank or whatever it is was up and my tank was expanding. I had to leave my car to another dealer nearby airport at Rhode Island. They will check my car at Monday. I rent a car from airport enterprise. I guess ill need to wait and see. I know that there is a recall. But i sent for an oil change at 60000 mileage and my local dealer told me that there was a recall and they checked and thats why it took long and im good to go. So they checked the recall and it was fine and now its not fine. My gasoline tank expanded. My car is located at Bold Hill Kia in Warwick, Rhode Island. I was scared to drive but i had no other choice and the serviceman in one of the dealer told me to drive so i drive to another KIA.My vehicle was inspected for the SC288 Recall [XXX] ) There was a check engine light with the obd code of p045100. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Ive a 2023 Kia K5 GT-Line AWD with 73000 mileage. I was having a trip from New Jersey to Massachusetts for a wedding. I had 208 miles to go and 223 miles range. Than suddenly it went down to 93 miles. I stop by a gas station. I could not pump gas. It was kicking the nozzle. I stop by another gas station miles later. I couldnt pump gas either. It kickes the nozzle and my gas tank looks full. Than i start the car and check engine light and P045100 code came on. Than i checked the closest KIA but it was Saturday. They couldn’t service i was at Rhode Island. I callled one of the KIA and they said as long as CEL is on i can drive. If its keep flashing i shouldnt drive. I said it smells gasoline and i cant fill up my tank and i asked if they have a suggestion and they said idk and closed the phone. Than i heard a clicking noise and it smelled a lot more gasoline. I saw that my rear seats popped up. I saw that one of the gas tank or whatever it is was up and my tank was expanding. I had to leave my car to another dealer nearby airport at Rhode Island. They will check my car at Monday. I rent a car from airport enterprise. I guess ill need to wait and see. I know that there is a recall. But i sent for an oil change at 60000 mileage and my local dealer told me that there was a recall and they checked and thats why it took long and im good to go. So they checked the recall and it was fine and now its not fine. My gasoline tank expanded. My car is located at Bold Hill Kia in Warwick, Rhode Island. I was scared to drive but i had no other choice and the serviceman in one of the dealer told me to drive so i drive to another KIA.My vehicle was inspected for the SC288 Recall [XXX] ) There was a check engine light with the obd code of p045100. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11610877
Recall Date: Aug 26, 2024
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Edzant Price LLC
Valencia, CA • 36 yrs
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