KIA NIRO PHEV 2019

Complete listing of complaints and recalls for this vehicle

33
Complaints
3
Recalls

Complaints & Recalls

33 Complaints 3 Recalls

Official Safety Recalls - Important!

3 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Kia America, Inc.
NHTSA Campaign: 23V534000 SAFETY RECALL
121.4K Vehicles Affected
Recall Date: Jul 31, 2023
Safety Issue:

Kia America, Inc. (Kia) is recalling certain 2017-2022 Niro and 2018-2022 Niro Plug-in Hybrid vehicles. Fluid may leak into the printed circuit board inside the hydraulic clutch actuator, which can result in an engine compartment fire.

Potential Risk:
A fire increases the risk of injury.
FREE Recall Solution:
Dealers will inspect and replace the hydraulic clutch actuator as necessary and install a new fuse, free of charge. Owner notification letters were mailed December 29, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC276.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local KIA dealer to schedule your FREE recall repair.
Manufacturer: KIA
Mfg Campaign: SC276
Notice Date: Dec 29, 2023
Recall Date: Jul 31, 2023

Consumer Complaints

33 Complaints
Kia America, Inc.
Campaign: 11443095 Other
Dec 8, 2021
Defect Description:

EXTERIOR LIGHTING

Potential Consequences:

The contact owns a 2019 Kia Niro. The contact stated that while driving at night with the low-beam headlights activated, the illumination was either too bright or improperly position causing the light beam to become visibility hazards to the oncoming drivers. The contact indicated that oncoming motorist constantly flashed their lights indicating that the high-beam headlights were activated even though only the low-beam headlights were illuminated. The cause of the failure was not determined. The contact referenced the NHTSA Campaign Number: 18V771000 (Exterior Lighting). The local dealer was notified of the issue. The manufacturer was not yet contacted. The failure mileage was 50.

Corrective Action:

The contact owns a 2019 Kia Niro. The contact stated that while driving at night with the low-beam headlights activated, the illumination was either too bright or improperly position causing the light beam to become visibility hazards to the oncoming drivers. The contact indicated that oncoming motorist constantly flashed their lights indicating that the high-beam headlights were activated even though only the low-beam headlights were illuminated. The cause of the failure was not determined. The contact referenced the NHTSA Campaign Number: 18V771000 (Exterior Lighting). The local dealer was notified of the issue. The manufacturer was not yet contacted. The failure mileage was 50.

Additional Notes:

The contact owns a 2019 Kia Niro. The contact stated that while driving at night with the low-beam headlights activated, the illumination was either too bright or improperly position causing the light beam to become visibility hazards to the oncoming drivers. The contact indicated that oncoming motorist constantly flashed their lights indicating that the high-beam headlights were activated even though only the low-beam headlights were illuminated. The cause of the failure was not determined. The contact referenced the NHTSA Campaign Number: 18V771000 (Exterior Lighting). The local dealer was notified of the issue. The manufacturer was not yet contacted. The failure mileage was 50.

Manufacturer: KIA
Mfg Campaign: 11443095
Notice Date: Dec 8, 2021
Recall Date: Dec 8, 2021
Kia America, Inc.
Campaign: 11435950 Other
Oct 7, 2021
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Received automated message that my engine may be compromised and to schedule maintenance, I took my car to the dealership service that same day. I was advised that the fuel injectors needed replaced, the car still was not working the was advised a cylinder needed to be replaced that did not correct the issues and was advised the engine needed to be replaced on my 2019 Kia Niro PHEV that has 17,801 miles. Dealership has my vehicle now for over 5 weeks With no estimated completion date.

Corrective Action:

Received automated message that my engine may be compromised and to schedule maintenance, I took my car to the dealership service that same day. I was advised that the fuel injectors needed replaced, the car still was not working the was advised a cylinder needed to be replaced that did not correct the issues and was advised the engine needed to be replaced on my 2019 Kia Niro PHEV that has 17,801 miles. Dealership has my vehicle now for over 5 weeks With no estimated completion date.

Additional Notes:

Received automated message that my engine may be compromised and to schedule maintenance, I took my car to the dealership service that same day. I was advised that the fuel injectors needed replaced, the car still was not working the was advised a cylinder needed to be replaced that did not correct the issues and was advised the engine needed to be replaced on my 2019 Kia Niro PHEV that has 17,801 miles. Dealership has my vehicle now for over 5 weeks With no estimated completion date.

Manufacturer: KIA
Mfg Campaign: 11435950
Notice Date: Oct 7, 2021
Recall Date: Oct 7, 2021
Kia America, Inc.
Campaign: 11435950 Other
Oct 7, 2021
Defect Description:

FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM

Potential Consequences:

Received automated message that my engine may be compromised and to schedule maintenance, I took my car to the dealership service that same day. I was advised that the fuel injectors needed replaced, the car still was not working the was advised a cylinder needed to be replaced that did not correct the issues and was advised the engine needed to be replaced on my 2019 Kia Niro PHEV that has 17,801 miles. Dealership has my vehicle now for over 5 weeks With no estimated completion date.

Corrective Action:

Received automated message that my engine may be compromised and to schedule maintenance, I took my car to the dealership service that same day. I was advised that the fuel injectors needed replaced, the car still was not working the was advised a cylinder needed to be replaced that did not correct the issues and was advised the engine needed to be replaced on my 2019 Kia Niro PHEV that has 17,801 miles. Dealership has my vehicle now for over 5 weeks With no estimated completion date.

Additional Notes:

Received automated message that my engine may be compromised and to schedule maintenance, I took my car to the dealership service that same day. I was advised that the fuel injectors needed replaced, the car still was not working the was advised a cylinder needed to be replaced that did not correct the issues and was advised the engine needed to be replaced on my 2019 Kia Niro PHEV that has 17,801 miles. Dealership has my vehicle now for over 5 weeks With no estimated completion date.

Manufacturer: KIA
Mfg Campaign: 11435950
Notice Date: Oct 7, 2021
Recall Date: Oct 7, 2021
Kia America, Inc.
Campaign: 11425119 Other
Jul 16, 2021
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

For no apparent reason (other than a stress crack or other manufacturer or design defect), a long crack appeared in my windshield (start from the bottom left and going up and over about 20 inches). It is an interior window crack that cannot be felt from the inside or outside. Vehicle was simply parked at the time. Not caused by accident, rock or other impact. Dealer so far refused to replace the windshield under warranty although it is clear within the Basic Warranty Coverage and not excluded from coverage. Based on Google search, it appears that Kia has a long history of knowing about windshield cracks on different models, not just the Telluride which is part of class action lawsuit. Kia needs to be replacing cracked windshields like this per its Basic Warranty terms. It is a significant safety hazard.

Corrective Action:

For no apparent reason (other than a stress crack or other manufacturer or design defect), a long crack appeared in my windshield (start from the bottom left and going up and over about 20 inches). It is an interior window crack that cannot be felt from the inside or outside. Vehicle was simply parked at the time. Not caused by accident, rock or other impact. Dealer so far refused to replace the windshield under warranty although it is clear within the Basic Warranty Coverage and not excluded from coverage. Based on Google search, it appears that Kia has a long history of knowing about windshield cracks on different models, not just the Telluride which is part of class action lawsuit. Kia needs to be replacing cracked windshields like this per its Basic Warranty terms. It is a significant safety hazard.

Additional Notes:

For no apparent reason (other than a stress crack or other manufacturer or design defect), a long crack appeared in my windshield (start from the bottom left and going up and over about 20 inches). It is an interior window crack that cannot be felt from the inside or outside. Vehicle was simply parked at the time. Not caused by accident, rock or other impact. Dealer so far refused to replace the windshield under warranty although it is clear within the Basic Warranty Coverage and not excluded from coverage. Based on Google search, it appears that Kia has a long history of knowing about windshield cracks on different models, not just the Telluride which is part of class action lawsuit. Kia needs to be replacing cracked windshields like this per its Basic Warranty terms. It is a significant safety hazard.

Manufacturer: KIA
Mfg Campaign: 11425119
Notice Date: Jul 16, 2021
Recall Date: Jul 16, 2021
Kia America, Inc.
Campaign: 11413022 Other
Apr 20, 2021
Defect Description:

STEERING

Potential Consequences:

STEERING WHEEL MAKES A LOUD SQUEALING NOISE WHEN MAKING SLOW TURNS- IN REVERSE AND MOVING FORWARD.

Corrective Action:

STEERING WHEEL MAKES A LOUD SQUEALING NOISE WHEN MAKING SLOW TURNS- IN REVERSE AND MOVING FORWARD.

Additional Notes:

STEERING WHEEL MAKES A LOUD SQUEALING NOISE WHEN MAKING SLOW TURNS- IN REVERSE AND MOVING FORWARD.

Manufacturer: KIA
Mfg Campaign: 11413022
Notice Date: Apr 20, 2021
Recall Date: Apr 20, 2021
Kia America, Inc.
Campaign: 11404338 Other
Mar 22, 2021
Defect Description:

STEERING

Potential Consequences:

1. STEERING WHEEL COUPLER MAKES A GRINDING NOISE WHEN TURNING AND GETTING LOUDER EVERY DAY. DEALER CLAIMS THERE IS NOTHING WRONG. 2. TOXIC NAUSEATING AMMONIA TYPE FUME IS EMITTED FROM THE HEATER CORE WHEN THE HEATER IS TURNED ON. I HAVE TO OPEN WINDOWS TO BE ABLE TO DRIVE. DEEKER CLAIMS NOTHING IS WRONG. BOTH PROBLEMS REPORTED BY OTHER NIRO OWNER AT KIA NIRO FORUMS.

Corrective Action:

1. STEERING WHEEL COUPLER MAKES A GRINDING NOISE WHEN TURNING AND GETTING LOUDER EVERY DAY. DEALER CLAIMS THERE IS NOTHING WRONG. 2. TOXIC NAUSEATING AMMONIA TYPE FUME IS EMITTED FROM THE HEATER CORE WHEN THE HEATER IS TURNED ON. I HAVE TO OPEN WINDOWS TO BE ABLE TO DRIVE. DEEKER CLAIMS NOTHING IS WRONG. BOTH PROBLEMS REPORTED BY OTHER NIRO OWNER AT KIA NIRO FORUMS.

Additional Notes:

1. STEERING WHEEL COUPLER MAKES A GRINDING NOISE WHEN TURNING AND GETTING LOUDER EVERY DAY. DEALER CLAIMS THERE IS NOTHING WRONG. 2. TOXIC NAUSEATING AMMONIA TYPE FUME IS EMITTED FROM THE HEATER CORE WHEN THE HEATER IS TURNED ON. I HAVE TO OPEN WINDOWS TO BE ABLE TO DRIVE. DEEKER CLAIMS NOTHING IS WRONG. BOTH PROBLEMS REPORTED BY OTHER NIRO OWNER AT KIA NIRO FORUMS.

Manufacturer: KIA
Mfg Campaign: 11404338
Notice Date: Mar 22, 2021
Recall Date: Mar 22, 2021
Kia America, Inc.
Campaign: 11404338 Other
Mar 22, 2021
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

1. STEERING WHEEL COUPLER MAKES A GRINDING NOISE WHEN TURNING AND GETTING LOUDER EVERY DAY. DEALER CLAIMS THERE IS NOTHING WRONG. 2. TOXIC NAUSEATING AMMONIA TYPE FUME IS EMITTED FROM THE HEATER CORE WHEN THE HEATER IS TURNED ON. I HAVE TO OPEN WINDOWS TO BE ABLE TO DRIVE. DEEKER CLAIMS NOTHING IS WRONG. BOTH PROBLEMS REPORTED BY OTHER NIRO OWNER AT KIA NIRO FORUMS.

Corrective Action:

1. STEERING WHEEL COUPLER MAKES A GRINDING NOISE WHEN TURNING AND GETTING LOUDER EVERY DAY. DEALER CLAIMS THERE IS NOTHING WRONG. 2. TOXIC NAUSEATING AMMONIA TYPE FUME IS EMITTED FROM THE HEATER CORE WHEN THE HEATER IS TURNED ON. I HAVE TO OPEN WINDOWS TO BE ABLE TO DRIVE. DEEKER CLAIMS NOTHING IS WRONG. BOTH PROBLEMS REPORTED BY OTHER NIRO OWNER AT KIA NIRO FORUMS.

Additional Notes:

1. STEERING WHEEL COUPLER MAKES A GRINDING NOISE WHEN TURNING AND GETTING LOUDER EVERY DAY. DEALER CLAIMS THERE IS NOTHING WRONG. 2. TOXIC NAUSEATING AMMONIA TYPE FUME IS EMITTED FROM THE HEATER CORE WHEN THE HEATER IS TURNED ON. I HAVE TO OPEN WINDOWS TO BE ABLE TO DRIVE. DEEKER CLAIMS NOTHING IS WRONG. BOTH PROBLEMS REPORTED BY OTHER NIRO OWNER AT KIA NIRO FORUMS.

Manufacturer: KIA
Mfg Campaign: 11404338
Notice Date: Mar 22, 2021
Recall Date: Mar 22, 2021
Kia America, Inc.
Campaign: 11398541 Other
Mar 1, 2021
Defect Description:

POWER TRAIN

Potential Consequences:

ONGOING ISSUE: RANDOMLY FROM A COMPLETE STOP, UPON ACCELERATION THERE IS A LOUD CLUNKING NOISE. AS IF I AM BEING REAR-ENDED. POSSIBLY THE TRANSMISSION. HAPPENS MORE OFTEN IN COLD WEATHER WHEN THE GAS ENGINE IS IN USE MORE.

Corrective Action:

ONGOING ISSUE: RANDOMLY FROM A COMPLETE STOP, UPON ACCELERATION THERE IS A LOUD CLUNKING NOISE. AS IF I AM BEING REAR-ENDED. POSSIBLY THE TRANSMISSION. HAPPENS MORE OFTEN IN COLD WEATHER WHEN THE GAS ENGINE IS IN USE MORE.

Additional Notes:

ONGOING ISSUE: RANDOMLY FROM A COMPLETE STOP, UPON ACCELERATION THERE IS A LOUD CLUNKING NOISE. AS IF I AM BEING REAR-ENDED. POSSIBLY THE TRANSMISSION. HAPPENS MORE OFTEN IN COLD WEATHER WHEN THE GAS ENGINE IS IN USE MORE.

Manufacturer: KIA
Mfg Campaign: 11398541
Notice Date: Mar 1, 2021
Recall Date: Mar 1, 2021
Kia America, Inc.
Campaign: 11355331 Other
Sep 16, 2020
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

THE VEHICLE ACCELERATED AS IF I HAD PRESSED ON GAS PEDAL WHEN IT CAME TO A STOP JUST BEFORE PUTTING IT IN PARK GEAR. THIS IS A SAFETY ISSUE, AS IT CAN HIT SOMEONE OR SOMETHING. THIS HAPPENED AT ABOUT 6400 MILES AND AGAIN AT ABOUT 6600 MILES. BOTH TIMES IT HAPPENED IN MY DRIVEWAY, WHICH IS FLAT.

Corrective Action:

THE VEHICLE ACCELERATED AS IF I HAD PRESSED ON GAS PEDAL WHEN IT CAME TO A STOP JUST BEFORE PUTTING IT IN PARK GEAR. THIS IS A SAFETY ISSUE, AS IT CAN HIT SOMEONE OR SOMETHING. THIS HAPPENED AT ABOUT 6400 MILES AND AGAIN AT ABOUT 6600 MILES. BOTH TIMES IT HAPPENED IN MY DRIVEWAY, WHICH IS FLAT.

Additional Notes:

THE VEHICLE ACCELERATED AS IF I HAD PRESSED ON GAS PEDAL WHEN IT CAME TO A STOP JUST BEFORE PUTTING IT IN PARK GEAR. THIS IS A SAFETY ISSUE, AS IT CAN HIT SOMEONE OR SOMETHING. THIS HAPPENED AT ABOUT 6400 MILES AND AGAIN AT ABOUT 6600 MILES. BOTH TIMES IT HAPPENED IN MY DRIVEWAY, WHICH IS FLAT.

Manufacturer: KIA
Mfg Campaign: 11355331
Notice Date: Sep 16, 2020
Recall Date: Sep 16, 2020
Kia America, Inc.
Campaign: 11355333 Other
Sep 16, 2020
Defect Description:

EXTERIOR LIGHTING

Potential Consequences:

THE REVERSE LIGHTING IS INADEQUATE FOR REVERSE CAMERA IN DARK, WHICH PRODUCES GRAINY BACKUP CAMERA IMAGE. THE CAMERA WORKS FINE IN DAYLIGHT. THIS MAY REQUIRE PROPER LIGHTING OR CAMERA THAT WORKS WELL IN DIM LIGHT CONDITION. ALSO, THE CAMERA IS EXPOSED TO WEATHER CONDITIONS, SUCH AS RAIN AND SNOW.

Corrective Action:

THE REVERSE LIGHTING IS INADEQUATE FOR REVERSE CAMERA IN DARK, WHICH PRODUCES GRAINY BACKUP CAMERA IMAGE. THE CAMERA WORKS FINE IN DAYLIGHT. THIS MAY REQUIRE PROPER LIGHTING OR CAMERA THAT WORKS WELL IN DIM LIGHT CONDITION. ALSO, THE CAMERA IS EXPOSED TO WEATHER CONDITIONS, SUCH AS RAIN AND SNOW.

Additional Notes:

THE REVERSE LIGHTING IS INADEQUATE FOR REVERSE CAMERA IN DARK, WHICH PRODUCES GRAINY BACKUP CAMERA IMAGE. THE CAMERA WORKS FINE IN DAYLIGHT. THIS MAY REQUIRE PROPER LIGHTING OR CAMERA THAT WORKS WELL IN DIM LIGHT CONDITION. ALSO, THE CAMERA IS EXPOSED TO WEATHER CONDITIONS, SUCH AS RAIN AND SNOW.

Manufacturer: KIA
Mfg Campaign: 11355333
Notice Date: Sep 16, 2020
Recall Date: Sep 16, 2020
Kia America, Inc.
Campaign: 11351885 Other
Aug 28, 2020
Defect Description:

SERVICE BRAKES

Potential Consequences:

TL* THE CONTACT OWNS A 2019 KIA NIRO. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE REAR DRIVER SIDE TIRE BLEW OUT. IN ADDITION WHILE TAKING THE EXIT AND DEPRESSING THE BRAKE PEDAL, THE VEHICLE FAILED TO STOP. THE CONTACT WAS ABLE TO STOP THE VEHICLE BY STEERING THE VEHICLE TO THE SIDE AND INTO A PARKING LOT. THE CONTACT STATED ALL WARNING LIGHTS WERE ILLUMINATED WHEN THE TIRE BLEW OUT. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE REAR DRIVER SIDE TIRE WAS REPAIRED. THE VEHICLE WAS TAKEN TO LOCAL DEALER (POMONA KIA SUPERSTORE LOCATED AT 8 RIO RANCHO RD, POMONA, CA 91766) WHERE THE FAILURE WAS UNABLE TO BE DUPLICATED. THE VEHICLE HAD NOT BEEN REPAIRED AS OF YET. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND FILED A CASE. THE FAILURE MILEAGE WAS APPROXIMATELY 4,000.*DT*JB

Corrective Action:

TL* THE CONTACT OWNS A 2019 KIA NIRO. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE REAR DRIVER SIDE TIRE BLEW OUT. IN ADDITION WHILE TAKING THE EXIT AND DEPRESSING THE BRAKE PEDAL, THE VEHICLE FAILED TO STOP. THE CONTACT WAS ABLE TO STOP THE VEHICLE BY STEERING THE VEHICLE TO THE SIDE AND INTO A PARKING LOT. THE CONTACT STATED ALL WARNING LIGHTS WERE ILLUMINATED WHEN THE TIRE BLEW OUT. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE REAR DRIVER SIDE TIRE WAS REPAIRED. THE VEHICLE WAS TAKEN TO LOCAL DEALER (POMONA KIA SUPERSTORE LOCATED AT 8 RIO RANCHO RD, POMONA, CA 91766) WHERE THE FAILURE WAS UNABLE TO BE DUPLICATED. THE VEHICLE HAD NOT BEEN REPAIRED AS OF YET. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND FILED A CASE. THE FAILURE MILEAGE WAS APPROXIMATELY 4,000.*DT*JB

Additional Notes:

TL* THE CONTACT OWNS A 2019 KIA NIRO. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE REAR DRIVER SIDE TIRE BLEW OUT. IN ADDITION WHILE TAKING THE EXIT AND DEPRESSING THE BRAKE PEDAL, THE VEHICLE FAILED TO STOP. THE CONTACT WAS ABLE TO STOP THE VEHICLE BY STEERING THE VEHICLE TO THE SIDE AND INTO A PARKING LOT. THE CONTACT STATED ALL WARNING LIGHTS WERE ILLUMINATED WHEN THE TIRE BLEW OUT. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE REAR DRIVER SIDE TIRE WAS REPAIRED. THE VEHICLE WAS TAKEN TO LOCAL DEALER (POMONA KIA SUPERSTORE LOCATED AT 8 RIO RANCHO RD, POMONA, CA 91766) WHERE THE FAILURE WAS UNABLE TO BE DUPLICATED. THE VEHICLE HAD NOT BEEN REPAIRED AS OF YET. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND FILED A CASE. THE FAILURE MILEAGE WAS APPROXIMATELY 4,000.*DT*JB

Manufacturer: KIA
Mfg Campaign: 11351885
Notice Date: Aug 28, 2020
Recall Date: Aug 28, 2020
Kia America, Inc.
Campaign: 11300065 Other
Jan 17, 2020
Defect Description:

POWER TRAIN

Potential Consequences:

THE VEHICLE WILL SOMETIMES GO FORWARD EVENTHOUGH THE GEAR SHIFT IS IN THE R POSITION FOR REVERSE. AND THE OPPOSITE HAPPENS. I MAY GO IN REVERSE EVENTHOUGH THE GEAR IS IN THE D POSITION FOR DRIVE. -- I BELIEVE THE ABOVE HAPPENS IF I SHIFT GEARS TOO QUICKLY BEFORE THE CAR FINISHES ITS SYSTEM CHECK. -- THAT IS MY OWN TROUBLESHOOTING EFFORT/OPINION. THE WRONG MOTION HAPPENS WHEN STARTING FROM A STATIONARY POSITION. FOR EXAMPLE STARTING THE CAR AND WANTING TO DRIVE FORWARD OUT OF A PARKING SPOT OR WANTING TO GO REVERSE TO BACK OUT OF A GARAGE. ---- IT'S HAPPENED SEVERAL TIMES. I NOTIFIED THE DEAL SALES REP BACK IN OCT. WHEN IT FIRST HAPPENED. IT'S HAPPEND A COUPLE OTHER TIMES AND FINALLY I FOUND THIS WEBSITE AFTER IT HAPPENED AGAIN THIS WEEK.

Corrective Action:

THE VEHICLE WILL SOMETIMES GO FORWARD EVENTHOUGH THE GEAR SHIFT IS IN THE R POSITION FOR REVERSE. AND THE OPPOSITE HAPPENS. I MAY GO IN REVERSE EVENTHOUGH THE GEAR IS IN THE D POSITION FOR DRIVE. -- I BELIEVE THE ABOVE HAPPENS IF I SHIFT GEARS TOO QUICKLY BEFORE THE CAR FINISHES ITS SYSTEM CHECK. -- THAT IS MY OWN TROUBLESHOOTING EFFORT/OPINION. THE WRONG MOTION HAPPENS WHEN STARTING FROM A STATIONARY POSITION. FOR EXAMPLE STARTING THE CAR AND WANTING TO DRIVE FORWARD OUT OF A PARKING SPOT OR WANTING TO GO REVERSE TO BACK OUT OF A GARAGE. ---- IT'S HAPPENED SEVERAL TIMES. I NOTIFIED THE DEAL SALES REP BACK IN OCT. WHEN IT FIRST HAPPENED. IT'S HAPPEND A COUPLE OTHER TIMES AND FINALLY I FOUND THIS WEBSITE AFTER IT HAPPENED AGAIN THIS WEEK.

Additional Notes:

THE VEHICLE WILL SOMETIMES GO FORWARD EVENTHOUGH THE GEAR SHIFT IS IN THE R POSITION FOR REVERSE. AND THE OPPOSITE HAPPENS. I MAY GO IN REVERSE EVENTHOUGH THE GEAR IS IN THE D POSITION FOR DRIVE. -- I BELIEVE THE ABOVE HAPPENS IF I SHIFT GEARS TOO QUICKLY BEFORE THE CAR FINISHES ITS SYSTEM CHECK. -- THAT IS MY OWN TROUBLESHOOTING EFFORT/OPINION. THE WRONG MOTION HAPPENS WHEN STARTING FROM A STATIONARY POSITION. FOR EXAMPLE STARTING THE CAR AND WANTING TO DRIVE FORWARD OUT OF A PARKING SPOT OR WANTING TO GO REVERSE TO BACK OUT OF A GARAGE. ---- IT'S HAPPENED SEVERAL TIMES. I NOTIFIED THE DEAL SALES REP BACK IN OCT. WHEN IT FIRST HAPPENED. IT'S HAPPEND A COUPLE OTHER TIMES AND FINALLY I FOUND THIS WEBSITE AFTER IT HAPPENED AGAIN THIS WEEK.

Manufacturer: KIA
Mfg Campaign: 11300065
Notice Date: Jan 17, 2020
Recall Date: Jan 17, 2020
Kia America, Inc.
Campaign: 11254464 Other
Sep 10, 2019
Defect Description:

FORWARD COLLISION AVOIDANCE

Potential Consequences:

TL* THE CONTACT OWNS A 2019 KIA NIRO. WHILE THE VEHICLE WAS AT A COMPLETE STOP, THE FORWARD COLLISION WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO BOSAK KIA (241 MELTON RD, BURNS HARBOR, IN 46304, (219) 787-9200) TO BE DIAGNOSED, BUT A FAILURE COULD NOT BE FOUND. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED MULTIPLE TIMES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED THE CONTACT WITH CASE NUMBER: 13342866. NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 38,000.

Corrective Action:

TL* THE CONTACT OWNS A 2019 KIA NIRO. WHILE THE VEHICLE WAS AT A COMPLETE STOP, THE FORWARD COLLISION WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO BOSAK KIA (241 MELTON RD, BURNS HARBOR, IN 46304, (219) 787-9200) TO BE DIAGNOSED, BUT A FAILURE COULD NOT BE FOUND. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED MULTIPLE TIMES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED THE CONTACT WITH CASE NUMBER: 13342866. NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 38,000.

Additional Notes:

TL* THE CONTACT OWNS A 2019 KIA NIRO. WHILE THE VEHICLE WAS AT A COMPLETE STOP, THE FORWARD COLLISION WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO BOSAK KIA (241 MELTON RD, BURNS HARBOR, IN 46304, (219) 787-9200) TO BE DIAGNOSED, BUT A FAILURE COULD NOT BE FOUND. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED MULTIPLE TIMES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED THE CONTACT WITH CASE NUMBER: 13342866. NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 38,000.

Manufacturer: KIA
Mfg Campaign: 11254464
Notice Date: Sep 10, 2019
Recall Date: Sep 10, 2019

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