Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2017-2022 Niro and 2018-2022 Niro Plug-in Hybrid vehicles. Fluid may leak into the printed circuit board inside the hydraulic clutch actuator, which can result in an engine compartment fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC276
Recall Date: Jul 31, 2023
Consumer Complaints
25 ComplaintsKia America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
Car keeps notifying me of an issue with my left break lights, it has been inspected twice to which both times, Kia services said it just needed a new light but yet this problem keeps happening. Nothing pops up on diagnostics and there are no recalls, this is a brand new car less than a year with no history of accidents. It’s a safety issue now because it could be a wiring issue.
Corrective Action:
Car keeps notifying me of an issue with my left break lights, it has been inspected twice to which both times, Kia services said it just needed a new light but yet this problem keeps happening. Nothing pops up on diagnostics and there are no recalls, this is a brand new car less than a year with no history of accidents. It’s a safety issue now because it could be a wiring issue.
Additional Notes:
Car keeps notifying me of an issue with my left break lights, it has been inspected twice to which both times, Kia services said it just needed a new light but yet this problem keeps happening. Nothing pops up on diagnostics and there are no recalls, this is a brand new car less than a year with no history of accidents. It’s a safety issue now because it could be a wiring issue.
Mfg Campaign: 11531915
Recall Date: Jul 12, 2023
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Car keeps notifying me of an issue with my left break lights, it has been inspected twice to which both times, Kia services said it just needed a new light but yet this problem keeps happening. Nothing pops up on diagnostics and there are no recalls, this is a brand new car less than a year with no history of accidents. It’s a safety issue now because it could be a wiring issue.
Corrective Action:
Car keeps notifying me of an issue with my left break lights, it has been inspected twice to which both times, Kia services said it just needed a new light but yet this problem keeps happening. Nothing pops up on diagnostics and there are no recalls, this is a brand new car less than a year with no history of accidents. It’s a safety issue now because it could be a wiring issue.
Additional Notes:
Car keeps notifying me of an issue with my left break lights, it has been inspected twice to which both times, Kia services said it just needed a new light but yet this problem keeps happening. Nothing pops up on diagnostics and there are no recalls, this is a brand new car less than a year with no history of accidents. It’s a safety issue now because it could be a wiring issue.
Mfg Campaign: 11531915
Recall Date: Jul 12, 2023
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The silver accent bar on the center console below the air vents creates a major glare when the sunlight hits it. It reduces visibility by causing a distraction and feels as if you're staring into the sun. The photo doesn't do it justice but this has happened multiple times and I have to hold up my arm to block the glare. Additionally when the sunlight hits the screens on the dashboard and center console they become unreadable.
Corrective Action:
The silver accent bar on the center console below the air vents creates a major glare when the sunlight hits it. It reduces visibility by causing a distraction and feels as if you're staring into the sun. The photo doesn't do it justice but this has happened multiple times and I have to hold up my arm to block the glare. Additionally when the sunlight hits the screens on the dashboard and center console they become unreadable.
Additional Notes:
The silver accent bar on the center console below the air vents creates a major glare when the sunlight hits it. It reduces visibility by causing a distraction and feels as if you're staring into the sun. The photo doesn't do it justice but this has happened multiple times and I have to hold up my arm to block the glare. Additionally when the sunlight hits the screens on the dashboard and center console they become unreadable.
Mfg Campaign: 11467170
Recall Date: Jun 2, 2022
Kia America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
We discovered the passenger airbag "OFF" indicator was illuminated during while driving. My wife needs an orthotic cushion in the seat for anything other than a 10 minute trip. When the orthopedic cushion is placed in the seat the air bag does not activate. I went to the dealership and we tested a my and another 2022 Niro, a 2022 Sportage and a Telluride. The air bag in the Telluride was the only one that activated. The owners guidance was to contact KIA Consumer Assistance. A call to Kia Consumer Assistance (800-333-4542) options 2,5 & 2 yeilded a 30 minute wait with no indication of the remaining wait time and jazz music. Additionally, the external backup horn is so loud you cannot hear the collision alert alarm if the driver window is down.
Corrective Action:
We discovered the passenger airbag "OFF" indicator was illuminated during while driving. My wife needs an orthotic cushion in the seat for anything other than a 10 minute trip. When the orthopedic cushion is placed in the seat the air bag does not activate. I went to the dealership and we tested a my and another 2022 Niro, a 2022 Sportage and a Telluride. The air bag in the Telluride was the only one that activated. The owners guidance was to contact KIA Consumer Assistance. A call to Kia Consumer Assistance (800-333-4542) options 2,5 & 2 yeilded a 30 minute wait with no indication of the remaining wait time and jazz music. Additionally, the external backup horn is so loud you cannot hear the collision alert alarm if the driver window is down.
Additional Notes:
We discovered the passenger airbag "OFF" indicator was illuminated during while driving. My wife needs an orthotic cushion in the seat for anything other than a 10 minute trip. When the orthopedic cushion is placed in the seat the air bag does not activate. I went to the dealership and we tested a my and another 2022 Niro, a 2022 Sportage and a Telluride. The air bag in the Telluride was the only one that activated. The owners guidance was to contact KIA Consumer Assistance. A call to Kia Consumer Assistance (800-333-4542) options 2,5 & 2 yeilded a 30 minute wait with no indication of the remaining wait time and jazz music. Additionally, the external backup horn is so loud you cannot hear the collision alert alarm if the driver window is down.
Mfg Campaign: 11464534
Recall Date: May 13, 2022
Kia America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
Just over 2 weeks after purchase of new Kia Niro the brakes failed completely. The regenerative brake light appeared in red along with the ABS light and several others. I was driving in a major highway and had no pressure in the brake pedal, leaving me completely unable to brake. I dropped the car to “manual” second gear” and rode (very fortunately on a straightaway) until I was able to apply the emergency brake. The Niro was towed to the dealership who has had the vehicle ever since. They are uncertain of the cause, have opened a tech case with Kia, and reportedly order parts. I have initiated a buyback with Kia as I am not willing to out my family’s life at risk.
Corrective Action:
Just over 2 weeks after purchase of new Kia Niro the brakes failed completely. The regenerative brake light appeared in red along with the ABS light and several others. I was driving in a major highway and had no pressure in the brake pedal, leaving me completely unable to brake. I dropped the car to “manual” second gear” and rode (very fortunately on a straightaway) until I was able to apply the emergency brake. The Niro was towed to the dealership who has had the vehicle ever since. They are uncertain of the cause, have opened a tech case with Kia, and reportedly order parts. I have initiated a buyback with Kia as I am not willing to out my family’s life at risk.
Additional Notes:
Just over 2 weeks after purchase of new Kia Niro the brakes failed completely. The regenerative brake light appeared in red along with the ABS light and several others. I was driving in a major highway and had no pressure in the brake pedal, leaving me completely unable to brake. I dropped the car to “manual” second gear” and rode (very fortunately on a straightaway) until I was able to apply the emergency brake. The Niro was towed to the dealership who has had the vehicle ever since. They are uncertain of the cause, have opened a tech case with Kia, and reportedly order parts. I have initiated a buyback with Kia as I am not willing to out my family’s life at risk.
Mfg Campaign: 11462521
Recall Date: Apr 27, 2022
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