Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2016-2017 Rio, 2016-2018 Optima, 2017-2018 Optima Hybrid and Optima Plug-in Hybrid vehicles. The trunk latch base may crack, preventing the opening of the trunk from the inside. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 401, "Internal Trunk Release."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC278
Recall Date: Aug 24, 2023
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2017-2018 Optima Hybrid and Optima Plug-In Hybrid vehicles. The connecting rod bearings inside the engine may wear prematurely, which can result in engine damage.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC218
Recall Date: Oct 29, 2021
Consumer Complaints
37 ComplaintsKia America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
MY VEHICLE HAS HAD MULTIPLE ISSUES WITH ITS HYBRID BATTERY MANAGEMENT SYSTEM SINCE PURCHASE. IT HAS BEEN TOWED 4 TIMES. WHILE DRIVING MY CAR WILL START TO JERK AND A WARNING SYSTEM TELLING ME THERE IS A PROBLEM WITH THE BATTERY MANAGEMENT SYSTEM (BMS) AND THE POWER TRAIN. IT WILL TELL ME TO PULL OVER OR TO CONTACT THE SERVICE DEPARTMENT. THIS CAR HAS HAD ITS BATTERY REPLACED AND SOFTWARE UPGRADED NUMEROUS TIMES, BUT I KEEP HAVING THE SAME ISSUE. I'M CONCERNED THE BATTERY SYSTEM IS FAULTY AND IT'S DANGEROUS TO DRIVE AT THIS POINT, AS NOTHING PRECEEDS THE ISSUES - THEY HAPPEN OUT OF NOWHERE.
Corrective Action:
MY VEHICLE HAS HAD MULTIPLE ISSUES WITH ITS HYBRID BATTERY MANAGEMENT SYSTEM SINCE PURCHASE. IT HAS BEEN TOWED 4 TIMES. WHILE DRIVING MY CAR WILL START TO JERK AND A WARNING SYSTEM TELLING ME THERE IS A PROBLEM WITH THE BATTERY MANAGEMENT SYSTEM (BMS) AND THE POWER TRAIN. IT WILL TELL ME TO PULL OVER OR TO CONTACT THE SERVICE DEPARTMENT. THIS CAR HAS HAD ITS BATTERY REPLACED AND SOFTWARE UPGRADED NUMEROUS TIMES, BUT I KEEP HAVING THE SAME ISSUE. I'M CONCERNED THE BATTERY SYSTEM IS FAULTY AND IT'S DANGEROUS TO DRIVE AT THIS POINT, AS NOTHING PRECEEDS THE ISSUES - THEY HAPPEN OUT OF NOWHERE.
Additional Notes:
MY VEHICLE HAS HAD MULTIPLE ISSUES WITH ITS HYBRID BATTERY MANAGEMENT SYSTEM SINCE PURCHASE. IT HAS BEEN TOWED 4 TIMES. WHILE DRIVING MY CAR WILL START TO JERK AND A WARNING SYSTEM TELLING ME THERE IS A PROBLEM WITH THE BATTERY MANAGEMENT SYSTEM (BMS) AND THE POWER TRAIN. IT WILL TELL ME TO PULL OVER OR TO CONTACT THE SERVICE DEPARTMENT. THIS CAR HAS HAD ITS BATTERY REPLACED AND SOFTWARE UPGRADED NUMEROUS TIMES, BUT I KEEP HAVING THE SAME ISSUE. I'M CONCERNED THE BATTERY SYSTEM IS FAULTY AND IT'S DANGEROUS TO DRIVE AT THIS POINT, AS NOTHING PRECEEDS THE ISSUES - THEY HAPPEN OUT OF NOWHERE.
Mfg Campaign: 11348408
Recall Date: Aug 10, 2020
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
MY VEHICLE HAS HAD MULTIPLE ISSUES WITH ITS HYBRID BATTERY MANAGEMENT SYSTEM SINCE PURCHASE. IT HAS BEEN TOWED 4 TIMES. WHILE DRIVING MY CAR WILL START TO JERK AND A WARNING SYSTEM TELLING ME THERE IS A PROBLEM WITH THE BATTERY MANAGEMENT SYSTEM (BMS) AND THE POWER TRAIN. IT WILL TELL ME TO PULL OVER OR TO CONTACT THE SERVICE DEPARTMENT. THIS CAR HAS HAD ITS BATTERY REPLACED AND SOFTWARE UPGRADED NUMEROUS TIMES, BUT I KEEP HAVING THE SAME ISSUE. I'M CONCERNED THE BATTERY SYSTEM IS FAULTY AND IT'S DANGEROUS TO DRIVE AT THIS POINT, AS NOTHING PRECEEDS THE ISSUES - THEY HAPPEN OUT OF NOWHERE.
Corrective Action:
MY VEHICLE HAS HAD MULTIPLE ISSUES WITH ITS HYBRID BATTERY MANAGEMENT SYSTEM SINCE PURCHASE. IT HAS BEEN TOWED 4 TIMES. WHILE DRIVING MY CAR WILL START TO JERK AND A WARNING SYSTEM TELLING ME THERE IS A PROBLEM WITH THE BATTERY MANAGEMENT SYSTEM (BMS) AND THE POWER TRAIN. IT WILL TELL ME TO PULL OVER OR TO CONTACT THE SERVICE DEPARTMENT. THIS CAR HAS HAD ITS BATTERY REPLACED AND SOFTWARE UPGRADED NUMEROUS TIMES, BUT I KEEP HAVING THE SAME ISSUE. I'M CONCERNED THE BATTERY SYSTEM IS FAULTY AND IT'S DANGEROUS TO DRIVE AT THIS POINT, AS NOTHING PRECEEDS THE ISSUES - THEY HAPPEN OUT OF NOWHERE.
Additional Notes:
MY VEHICLE HAS HAD MULTIPLE ISSUES WITH ITS HYBRID BATTERY MANAGEMENT SYSTEM SINCE PURCHASE. IT HAS BEEN TOWED 4 TIMES. WHILE DRIVING MY CAR WILL START TO JERK AND A WARNING SYSTEM TELLING ME THERE IS A PROBLEM WITH THE BATTERY MANAGEMENT SYSTEM (BMS) AND THE POWER TRAIN. IT WILL TELL ME TO PULL OVER OR TO CONTACT THE SERVICE DEPARTMENT. THIS CAR HAS HAD ITS BATTERY REPLACED AND SOFTWARE UPGRADED NUMEROUS TIMES, BUT I KEEP HAVING THE SAME ISSUE. I'M CONCERNED THE BATTERY SYSTEM IS FAULTY AND IT'S DANGEROUS TO DRIVE AT THIS POINT, AS NOTHING PRECEEDS THE ISSUES - THEY HAPPEN OUT OF NOWHERE.
Mfg Campaign: 11348408
Recall Date: Aug 10, 2020
Kia America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
MY VEHICLE HAS HAD MULTIPLE ISSUES WITH ITS HYBRID BATTERY MANAGEMENT SYSTEM SINCE PURCHASE. IT HAS BEEN TOWED 4 TIMES. WHILE DRIVING MY CAR WILL START TO JERK AND A WARNING SYSTEM TELLING ME THERE IS A PROBLEM WITH THE BATTERY MANAGEMENT SYSTEM (BMS) AND THE POWER TRAIN. IT WILL TELL ME TO PULL OVER OR TO CONTACT THE SERVICE DEPARTMENT. THIS CAR HAS HAD ITS BATTERY REPLACED AND SOFTWARE UPGRADED NUMEROUS TIMES, BUT I KEEP HAVING THE SAME ISSUE. I'M CONCERNED THE BATTERY SYSTEM IS FAULTY AND IT'S DANGEROUS TO DRIVE AT THIS POINT, AS NOTHING PRECEEDS THE ISSUES - THEY HAPPEN OUT OF NOWHERE.
Corrective Action:
MY VEHICLE HAS HAD MULTIPLE ISSUES WITH ITS HYBRID BATTERY MANAGEMENT SYSTEM SINCE PURCHASE. IT HAS BEEN TOWED 4 TIMES. WHILE DRIVING MY CAR WILL START TO JERK AND A WARNING SYSTEM TELLING ME THERE IS A PROBLEM WITH THE BATTERY MANAGEMENT SYSTEM (BMS) AND THE POWER TRAIN. IT WILL TELL ME TO PULL OVER OR TO CONTACT THE SERVICE DEPARTMENT. THIS CAR HAS HAD ITS BATTERY REPLACED AND SOFTWARE UPGRADED NUMEROUS TIMES, BUT I KEEP HAVING THE SAME ISSUE. I'M CONCERNED THE BATTERY SYSTEM IS FAULTY AND IT'S DANGEROUS TO DRIVE AT THIS POINT, AS NOTHING PRECEEDS THE ISSUES - THEY HAPPEN OUT OF NOWHERE.
Additional Notes:
MY VEHICLE HAS HAD MULTIPLE ISSUES WITH ITS HYBRID BATTERY MANAGEMENT SYSTEM SINCE PURCHASE. IT HAS BEEN TOWED 4 TIMES. WHILE DRIVING MY CAR WILL START TO JERK AND A WARNING SYSTEM TELLING ME THERE IS A PROBLEM WITH THE BATTERY MANAGEMENT SYSTEM (BMS) AND THE POWER TRAIN. IT WILL TELL ME TO PULL OVER OR TO CONTACT THE SERVICE DEPARTMENT. THIS CAR HAS HAD ITS BATTERY REPLACED AND SOFTWARE UPGRADED NUMEROUS TIMES, BUT I KEEP HAVING THE SAME ISSUE. I'M CONCERNED THE BATTERY SYSTEM IS FAULTY AND IT'S DANGEROUS TO DRIVE AT THIS POINT, AS NOTHING PRECEEDS THE ISSUES - THEY HAPPEN OUT OF NOWHERE.
Mfg Campaign: 11348408
Recall Date: Aug 10, 2020
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2017 KIA OPTIMA HYBRID. THE CONTACT STATED THAT WHILE THE VEHICLE WAS IN OPERATION, THE VOLTAGE INDICATOR SWITCHED FROM NORMAL VOLTAGE TO HIGH VOLTAGE. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER ELK GROVE KIA LOCATED AT (8480 LAGUNA GROVE DR, ELK GROVE CA) WHO WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN THE NHTSA CAMPAIGN NUMBER 18V161000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 23,000. THE VIN WAS NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2017 KIA OPTIMA HYBRID. THE CONTACT STATED THAT WHILE THE VEHICLE WAS IN OPERATION, THE VOLTAGE INDICATOR SWITCHED FROM NORMAL VOLTAGE TO HIGH VOLTAGE. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER ELK GROVE KIA LOCATED AT (8480 LAGUNA GROVE DR, ELK GROVE CA) WHO WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN THE NHTSA CAMPAIGN NUMBER 18V161000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 23,000. THE VIN WAS NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2017 KIA OPTIMA HYBRID. THE CONTACT STATED THAT WHILE THE VEHICLE WAS IN OPERATION, THE VOLTAGE INDICATOR SWITCHED FROM NORMAL VOLTAGE TO HIGH VOLTAGE. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER ELK GROVE KIA LOCATED AT (8480 LAGUNA GROVE DR, ELK GROVE CA) WHO WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN THE NHTSA CAMPAIGN NUMBER 18V161000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 23,000. THE VIN WAS NOT AVAILABLE.
Mfg Campaign: 11317509
Recall Date: Mar 11, 2020
Kia America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
BRAKE LINE HAS AIR IN IT FOR THE SECOND TIME IN A MATTER OF A FEW MONTHS, FIRST TIME IT TOOK KIA DEALERSHIP 4 DAYS TO REPAIR. THIS CURRENT TIME IT SHOULD TAKE 2 DAYS. WHEN BRAKING HARD AT A SLOW OR HIGH SPEED, THERE IS A LOUD NOISE COMING FROM BRAKE AREA. S
Corrective Action:
BRAKE LINE HAS AIR IN IT FOR THE SECOND TIME IN A MATTER OF A FEW MONTHS, FIRST TIME IT TOOK KIA DEALERSHIP 4 DAYS TO REPAIR. THIS CURRENT TIME IT SHOULD TAKE 2 DAYS. WHEN BRAKING HARD AT A SLOW OR HIGH SPEED, THERE IS A LOUD NOISE COMING FROM BRAKE AREA. S
Additional Notes:
BRAKE LINE HAS AIR IN IT FOR THE SECOND TIME IN A MATTER OF A FEW MONTHS, FIRST TIME IT TOOK KIA DEALERSHIP 4 DAYS TO REPAIR. THIS CURRENT TIME IT SHOULD TAKE 2 DAYS. WHEN BRAKING HARD AT A SLOW OR HIGH SPEED, THERE IS A LOUD NOISE COMING FROM BRAKE AREA. S
Mfg Campaign: 11221314
Recall Date: Jun 19, 2019
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
MY CAR WILL NOT TURN COMPLETELY OFF! I WAS DRIVING IF THE FREEWAY AND HIT AN OBJECT, NOT SURE WHAT. WHEN I GOT HOME I COULDN'T TURN MY CAR OFF COMPLETELY. THE CAR THINK THAT IT'S OFF BUT THE ENGINE STILL REVS.
Corrective Action:
MY CAR WILL NOT TURN COMPLETELY OFF! I WAS DRIVING IF THE FREEWAY AND HIT AN OBJECT, NOT SURE WHAT. WHEN I GOT HOME I COULDN'T TURN MY CAR OFF COMPLETELY. THE CAR THINK THAT IT'S OFF BUT THE ENGINE STILL REVS.
Additional Notes:
MY CAR WILL NOT TURN COMPLETELY OFF! I WAS DRIVING IF THE FREEWAY AND HIT AN OBJECT, NOT SURE WHAT. WHEN I GOT HOME I COULDN'T TURN MY CAR OFF COMPLETELY. THE CAR THINK THAT IT'S OFF BUT THE ENGINE STILL REVS.
Mfg Campaign: 11220808
Recall Date: Jun 18, 2019
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
DRIVING AND THE DASHBOARD SAID TURN CAR OFF. HAD TOWED TO THE DEALER AND THEY SAID $8500 FOR A NEW ENGINE...SAID THE OIL DRAIN BOLT WAS LAYING OF TOP OF THE SPLASH SHIELD AND NO OIL LEFT IN THE ENGINE, THEY WANTED TO KNOW IF SOMEONE WAS AFTER US...WHAT THE HECK. FOUGHT WITH THEM FOR 2 MONTHS.
Corrective Action:
DRIVING AND THE DASHBOARD SAID TURN CAR OFF. HAD TOWED TO THE DEALER AND THEY SAID $8500 FOR A NEW ENGINE...SAID THE OIL DRAIN BOLT WAS LAYING OF TOP OF THE SPLASH SHIELD AND NO OIL LEFT IN THE ENGINE, THEY WANTED TO KNOW IF SOMEONE WAS AFTER US...WHAT THE HECK. FOUGHT WITH THEM FOR 2 MONTHS.
Additional Notes:
DRIVING AND THE DASHBOARD SAID TURN CAR OFF. HAD TOWED TO THE DEALER AND THEY SAID $8500 FOR A NEW ENGINE...SAID THE OIL DRAIN BOLT WAS LAYING OF TOP OF THE SPLASH SHIELD AND NO OIL LEFT IN THE ENGINE, THEY WANTED TO KNOW IF SOMEONE WAS AFTER US...WHAT THE HECK. FOUGHT WITH THEM FOR 2 MONTHS.
Mfg Campaign: 11151743
Recall Date: Nov 15, 2018
Kia America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
TAKATA RECALL- WHEN BRAKING PR PUMPING THE BRAKES THERE IS A KNOCKING NOISE, THIS ALSO HAPPENS WHEN RELEASING THE BRAKE PEDAL ON FLAT ROADS OR HILLS. THERE IS A CREAKING NOISE WHEN RELEASING THE BRAKE AFTER PUTTING CAR FROM PARK TO DRIVE OR REVERSE.
Corrective Action:
TAKATA RECALL- WHEN BRAKING PR PUMPING THE BRAKES THERE IS A KNOCKING NOISE, THIS ALSO HAPPENS WHEN RELEASING THE BRAKE PEDAL ON FLAT ROADS OR HILLS. THERE IS A CREAKING NOISE WHEN RELEASING THE BRAKE AFTER PUTTING CAR FROM PARK TO DRIVE OR REVERSE.
Additional Notes:
TAKATA RECALL- WHEN BRAKING PR PUMPING THE BRAKES THERE IS A KNOCKING NOISE, THIS ALSO HAPPENS WHEN RELEASING THE BRAKE PEDAL ON FLAT ROADS OR HILLS. THERE IS A CREAKING NOISE WHEN RELEASING THE BRAKE AFTER PUTTING CAR FROM PARK TO DRIVE OR REVERSE.
Mfg Campaign: 11112578
Recall Date: Jul 20, 2018
Kia America, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
TAKATA RECALL- WHEN BRAKING PR PUMPING THE BRAKES THERE IS A KNOCKING NOISE, THIS ALSO HAPPENS WHEN RELEASING THE BRAKE PEDAL ON FLAT ROADS OR HILLS. THERE IS A CREAKING NOISE WHEN RELEASING THE BRAKE AFTER PUTTING CAR FROM PARK TO DRIVE OR REVERSE.
Corrective Action:
TAKATA RECALL- WHEN BRAKING PR PUMPING THE BRAKES THERE IS A KNOCKING NOISE, THIS ALSO HAPPENS WHEN RELEASING THE BRAKE PEDAL ON FLAT ROADS OR HILLS. THERE IS A CREAKING NOISE WHEN RELEASING THE BRAKE AFTER PUTTING CAR FROM PARK TO DRIVE OR REVERSE.
Additional Notes:
TAKATA RECALL- WHEN BRAKING PR PUMPING THE BRAKES THERE IS A KNOCKING NOISE, THIS ALSO HAPPENS WHEN RELEASING THE BRAKE PEDAL ON FLAT ROADS OR HILLS. THERE IS A CREAKING NOISE WHEN RELEASING THE BRAKE AFTER PUTTING CAR FROM PARK TO DRIVE OR REVERSE.
Mfg Campaign: 11112578
Recall Date: Jul 20, 2018
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
TAKATA RECALL- WHEN BRAKING PR PUMPING THE BRAKES THERE IS A KNOCKING NOISE, THIS ALSO HAPPENS WHEN RELEASING THE BRAKE PEDAL ON FLAT ROADS OR HILLS. THERE IS A CREAKING NOISE WHEN RELEASING THE BRAKE AFTER PUTTING CAR FROM PARK TO DRIVE OR REVERSE.
Corrective Action:
TAKATA RECALL- WHEN BRAKING PR PUMPING THE BRAKES THERE IS A KNOCKING NOISE, THIS ALSO HAPPENS WHEN RELEASING THE BRAKE PEDAL ON FLAT ROADS OR HILLS. THERE IS A CREAKING NOISE WHEN RELEASING THE BRAKE AFTER PUTTING CAR FROM PARK TO DRIVE OR REVERSE.
Additional Notes:
TAKATA RECALL- WHEN BRAKING PR PUMPING THE BRAKES THERE IS A KNOCKING NOISE, THIS ALSO HAPPENS WHEN RELEASING THE BRAKE PEDAL ON FLAT ROADS OR HILLS. THERE IS A CREAKING NOISE WHEN RELEASING THE BRAKE AFTER PUTTING CAR FROM PARK TO DRIVE OR REVERSE.
Mfg Campaign: 11112578
Recall Date: Jul 20, 2018
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
HAPPENED NUMEROUS TIMES WHILE DRIVING IN TRAFFIC OR SPEEDS OVER 60 MPH, ENGINE WARNING LIGHT COMES ON STATING HYBRID ENGINE MALFUNCTION TURN OFF IMMEDIATELY. IF I DON'T GET TO PULL OVER IMMEDIATELY, I LOSE POWER UNTIL I DO. WHEN I HAVE MY PHONE ATTACHED TO THE CARPORT PROGRAM, IT REGISTERS THAT THERE IS SOMEONE IN THE PASSENGER SEAT AND WILL BEEP UNTIL I PUT THE SEAT BELT IN THE RECEPTACLE AS IF SOMEONE WAS THERE. THIS HAS HAPPENED SINCE I FIRST BOUGHT IT AND I HAVE ABOUT 5,000. I HAVE BROUGHT THIS TO THE DEALER TWICE AND THEY CLAIM THAT THEY CAN'T REPLICATE EITHER ISSUE. THIS IS OBVIOUSLY A TREND. THEY ARE NOW SENDING OUT AN "EXPERT" TO FIX THE PROBLEM. OTHERWISE I'M LEMON LAWING IT. I HAVE PHOTOS AND VIDEO OF THE DEFECT SO THEY CAN'T EVEN TRY AND SAY I'M MAKING IT UP.
Corrective Action:
HAPPENED NUMEROUS TIMES WHILE DRIVING IN TRAFFIC OR SPEEDS OVER 60 MPH, ENGINE WARNING LIGHT COMES ON STATING HYBRID ENGINE MALFUNCTION TURN OFF IMMEDIATELY. IF I DON'T GET TO PULL OVER IMMEDIATELY, I LOSE POWER UNTIL I DO. WHEN I HAVE MY PHONE ATTACHED TO THE CARPORT PROGRAM, IT REGISTERS THAT THERE IS SOMEONE IN THE PASSENGER SEAT AND WILL BEEP UNTIL I PUT THE SEAT BELT IN THE RECEPTACLE AS IF SOMEONE WAS THERE. THIS HAS HAPPENED SINCE I FIRST BOUGHT IT AND I HAVE ABOUT 5,000. I HAVE BROUGHT THIS TO THE DEALER TWICE AND THEY CLAIM THAT THEY CAN'T REPLICATE EITHER ISSUE. THIS IS OBVIOUSLY A TREND. THEY ARE NOW SENDING OUT AN "EXPERT" TO FIX THE PROBLEM. OTHERWISE I'M LEMON LAWING IT. I HAVE PHOTOS AND VIDEO OF THE DEFECT SO THEY CAN'T EVEN TRY AND SAY I'M MAKING IT UP.
Additional Notes:
HAPPENED NUMEROUS TIMES WHILE DRIVING IN TRAFFIC OR SPEEDS OVER 60 MPH, ENGINE WARNING LIGHT COMES ON STATING HYBRID ENGINE MALFUNCTION TURN OFF IMMEDIATELY. IF I DON'T GET TO PULL OVER IMMEDIATELY, I LOSE POWER UNTIL I DO. WHEN I HAVE MY PHONE ATTACHED TO THE CARPORT PROGRAM, IT REGISTERS THAT THERE IS SOMEONE IN THE PASSENGER SEAT AND WILL BEEP UNTIL I PUT THE SEAT BELT IN THE RECEPTACLE AS IF SOMEONE WAS THERE. THIS HAS HAPPENED SINCE I FIRST BOUGHT IT AND I HAVE ABOUT 5,000. I HAVE BROUGHT THIS TO THE DEALER TWICE AND THEY CLAIM THAT THEY CAN'T REPLICATE EITHER ISSUE. THIS IS OBVIOUSLY A TREND. THEY ARE NOW SENDING OUT AN "EXPERT" TO FIX THE PROBLEM. OTHERWISE I'M LEMON LAWING IT. I HAVE PHOTOS AND VIDEO OF THE DEFECT SO THEY CAN'T EVEN TRY AND SAY I'M MAKING IT UP.
Mfg Campaign: 11112581
Recall Date: Jul 20, 2018
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
HAPPENED NUMEROUS TIMES WHILE DRIVING IN TRAFFIC OR SPEEDS OVER 60 MPH, ENGINE WARNING LIGHT COMES ON STATING HYBRID ENGINE MALFUNCTION TURN OFF IMMEDIATELY. IF I DON'T GET TO PULL OVER IMMEDIATELY, I LOSE POWER UNTIL I DO. WHEN I HAVE MY PHONE ATTACHED TO THE CARPORT PROGRAM, IT REGISTERS THAT THERE IS SOMEONE IN THE PASSENGER SEAT AND WILL BEEP UNTIL I PUT THE SEAT BELT IN THE RECEPTACLE AS IF SOMEONE WAS THERE. THIS HAS HAPPENED SINCE I FIRST BOUGHT IT AND I HAVE ABOUT 5,000. I HAVE BROUGHT THIS TO THE DEALER TWICE AND THEY CLAIM THAT THEY CAN'T REPLICATE EITHER ISSUE. THIS IS OBVIOUSLY A TREND. THEY ARE NOW SENDING OUT AN "EXPERT" TO FIX THE PROBLEM. OTHERWISE I'M LEMON LAWING IT. I HAVE PHOTOS AND VIDEO OF THE DEFECT SO THEY CAN'T EVEN TRY AND SAY I'M MAKING IT UP.
Corrective Action:
HAPPENED NUMEROUS TIMES WHILE DRIVING IN TRAFFIC OR SPEEDS OVER 60 MPH, ENGINE WARNING LIGHT COMES ON STATING HYBRID ENGINE MALFUNCTION TURN OFF IMMEDIATELY. IF I DON'T GET TO PULL OVER IMMEDIATELY, I LOSE POWER UNTIL I DO. WHEN I HAVE MY PHONE ATTACHED TO THE CARPORT PROGRAM, IT REGISTERS THAT THERE IS SOMEONE IN THE PASSENGER SEAT AND WILL BEEP UNTIL I PUT THE SEAT BELT IN THE RECEPTACLE AS IF SOMEONE WAS THERE. THIS HAS HAPPENED SINCE I FIRST BOUGHT IT AND I HAVE ABOUT 5,000. I HAVE BROUGHT THIS TO THE DEALER TWICE AND THEY CLAIM THAT THEY CAN'T REPLICATE EITHER ISSUE. THIS IS OBVIOUSLY A TREND. THEY ARE NOW SENDING OUT AN "EXPERT" TO FIX THE PROBLEM. OTHERWISE I'M LEMON LAWING IT. I HAVE PHOTOS AND VIDEO OF THE DEFECT SO THEY CAN'T EVEN TRY AND SAY I'M MAKING IT UP.
Additional Notes:
HAPPENED NUMEROUS TIMES WHILE DRIVING IN TRAFFIC OR SPEEDS OVER 60 MPH, ENGINE WARNING LIGHT COMES ON STATING HYBRID ENGINE MALFUNCTION TURN OFF IMMEDIATELY. IF I DON'T GET TO PULL OVER IMMEDIATELY, I LOSE POWER UNTIL I DO. WHEN I HAVE MY PHONE ATTACHED TO THE CARPORT PROGRAM, IT REGISTERS THAT THERE IS SOMEONE IN THE PASSENGER SEAT AND WILL BEEP UNTIL I PUT THE SEAT BELT IN THE RECEPTACLE AS IF SOMEONE WAS THERE. THIS HAS HAPPENED SINCE I FIRST BOUGHT IT AND I HAVE ABOUT 5,000. I HAVE BROUGHT THIS TO THE DEALER TWICE AND THEY CLAIM THAT THEY CAN'T REPLICATE EITHER ISSUE. THIS IS OBVIOUSLY A TREND. THEY ARE NOW SENDING OUT AN "EXPERT" TO FIX THE PROBLEM. OTHERWISE I'M LEMON LAWING IT. I HAVE PHOTOS AND VIDEO OF THE DEFECT SO THEY CAN'T EVEN TRY AND SAY I'M MAKING IT UP.
Mfg Campaign: 11112581
Recall Date: Jul 20, 2018
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2017 KIA OPTIMA HYBRID. WHILE DRIVING APPROXIMATELY 75 MPH, THE SPEED SUDDENLY REDUCED TO APPROXIMATELY 40 MPH. THE CONTACT INDICATED THAT THE FAILURE OCCURRED WHEN THE ELECTRIC MOTOR WAS TURNED OFF AND THE GAS MOTOR DID NOT IMMEDIATELY TURN START. THE VEHICLE WAS TAKEN TO THE DEALER (KIRBY KIA OF VENTURA, 6424 AUTO CENTER DR, VENTURA, CA). BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS ALSO NOTIFIED. THE FAILURE MILEAGE WAS 5,500. THE VIN WAS NOT AVAILABLE. *TT
Corrective Action:
TL* THE CONTACT OWNS A 2017 KIA OPTIMA HYBRID. WHILE DRIVING APPROXIMATELY 75 MPH, THE SPEED SUDDENLY REDUCED TO APPROXIMATELY 40 MPH. THE CONTACT INDICATED THAT THE FAILURE OCCURRED WHEN THE ELECTRIC MOTOR WAS TURNED OFF AND THE GAS MOTOR DID NOT IMMEDIATELY TURN START. THE VEHICLE WAS TAKEN TO THE DEALER (KIRBY KIA OF VENTURA, 6424 AUTO CENTER DR, VENTURA, CA). BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS ALSO NOTIFIED. THE FAILURE MILEAGE WAS 5,500. THE VIN WAS NOT AVAILABLE. *TT
Additional Notes:
TL* THE CONTACT OWNS A 2017 KIA OPTIMA HYBRID. WHILE DRIVING APPROXIMATELY 75 MPH, THE SPEED SUDDENLY REDUCED TO APPROXIMATELY 40 MPH. THE CONTACT INDICATED THAT THE FAILURE OCCURRED WHEN THE ELECTRIC MOTOR WAS TURNED OFF AND THE GAS MOTOR DID NOT IMMEDIATELY TURN START. THE VEHICLE WAS TAKEN TO THE DEALER (KIRBY KIA OF VENTURA, 6424 AUTO CENTER DR, VENTURA, CA). BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS ALSO NOTIFIED. THE FAILURE MILEAGE WAS 5,500. THE VIN WAS NOT AVAILABLE. *TT
Mfg Campaign: 11105400
Recall Date: Jul 3, 2018
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2017 KIA OPTIMA HYBRID. WHILE DRIVING APPROXIMATELY 75 MPH, THE SPEED SUDDENLY REDUCED TO APPROXIMATELY 40 MPH. THE CONTACT INDICATED THAT THE FAILURE OCCURRED WHEN THE ELECTRIC MOTOR WAS TURNED OFF AND THE GAS MOTOR DID NOT IMMEDIATELY TURN START. THE VEHICLE WAS TAKEN TO THE DEALER (KIRBY KIA OF VENTURA, 6424 AUTO CENTER DR, VENTURA, CA). BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS ALSO NOTIFIED. THE FAILURE MILEAGE WAS 5,500. THE VIN WAS NOT AVAILABLE. *TT
Corrective Action:
TL* THE CONTACT OWNS A 2017 KIA OPTIMA HYBRID. WHILE DRIVING APPROXIMATELY 75 MPH, THE SPEED SUDDENLY REDUCED TO APPROXIMATELY 40 MPH. THE CONTACT INDICATED THAT THE FAILURE OCCURRED WHEN THE ELECTRIC MOTOR WAS TURNED OFF AND THE GAS MOTOR DID NOT IMMEDIATELY TURN START. THE VEHICLE WAS TAKEN TO THE DEALER (KIRBY KIA OF VENTURA, 6424 AUTO CENTER DR, VENTURA, CA). BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS ALSO NOTIFIED. THE FAILURE MILEAGE WAS 5,500. THE VIN WAS NOT AVAILABLE. *TT
Additional Notes:
TL* THE CONTACT OWNS A 2017 KIA OPTIMA HYBRID. WHILE DRIVING APPROXIMATELY 75 MPH, THE SPEED SUDDENLY REDUCED TO APPROXIMATELY 40 MPH. THE CONTACT INDICATED THAT THE FAILURE OCCURRED WHEN THE ELECTRIC MOTOR WAS TURNED OFF AND THE GAS MOTOR DID NOT IMMEDIATELY TURN START. THE VEHICLE WAS TAKEN TO THE DEALER (KIRBY KIA OF VENTURA, 6424 AUTO CENTER DR, VENTURA, CA). BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS ALSO NOTIFIED. THE FAILURE MILEAGE WAS 5,500. THE VIN WAS NOT AVAILABLE. *TT
Mfg Campaign: 11105400
Recall Date: Jul 3, 2018
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
TL* THE CONTACT OWNS A 2017 KIA OPTIMA HYBRID. WHILE DRIVING, THE VEHICLE STALLED AND FAILED TO RESTART. THE CHECK ENGINE INDICATOR ILLUMINATED DURING THE FAILURE. THE VEHICLE WAS TOWED TO THE DEALER (GALPIN KIA, 8425 SEPULVEDA BLVD, NORTH HILLS, CA 91343), BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 18V161000 (HYBRID PROPULSION SYSTEM), BUT THE VIN WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS NOTIFIED AND ADVISED THE CONTACT TO WAIT FOR A DIAGNOSIS FROM THE DEALER. THE FAILURE MILEAGE WAS 143.
Corrective Action:
TL* THE CONTACT OWNS A 2017 KIA OPTIMA HYBRID. WHILE DRIVING, THE VEHICLE STALLED AND FAILED TO RESTART. THE CHECK ENGINE INDICATOR ILLUMINATED DURING THE FAILURE. THE VEHICLE WAS TOWED TO THE DEALER (GALPIN KIA, 8425 SEPULVEDA BLVD, NORTH HILLS, CA 91343), BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 18V161000 (HYBRID PROPULSION SYSTEM), BUT THE VIN WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS NOTIFIED AND ADVISED THE CONTACT TO WAIT FOR A DIAGNOSIS FROM THE DEALER. THE FAILURE MILEAGE WAS 143.
Additional Notes:
TL* THE CONTACT OWNS A 2017 KIA OPTIMA HYBRID. WHILE DRIVING, THE VEHICLE STALLED AND FAILED TO RESTART. THE CHECK ENGINE INDICATOR ILLUMINATED DURING THE FAILURE. THE VEHICLE WAS TOWED TO THE DEALER (GALPIN KIA, 8425 SEPULVEDA BLVD, NORTH HILLS, CA 91343), BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 18V161000 (HYBRID PROPULSION SYSTEM), BUT THE VIN WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS NOTIFIED AND ADVISED THE CONTACT TO WAIT FOR A DIAGNOSIS FROM THE DEALER. THE FAILURE MILEAGE WAS 143.
Mfg Campaign: 11089870
Recall Date: Apr 24, 2018
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2017 KIA OPTIMA HYBRID. WHILE DRIVING, THE VEHICLE STALLED AND FAILED TO RESTART. THE CHECK ENGINE INDICATOR ILLUMINATED DURING THE FAILURE. THE VEHICLE WAS TOWED TO THE DEALER (GALPIN KIA, 8425 SEPULVEDA BLVD, NORTH HILLS, CA 91343), BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 18V161000 (HYBRID PROPULSION SYSTEM), BUT THE VIN WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS NOTIFIED AND ADVISED THE CONTACT TO WAIT FOR A DIAGNOSIS FROM THE DEALER. THE FAILURE MILEAGE WAS 143.
Corrective Action:
TL* THE CONTACT OWNS A 2017 KIA OPTIMA HYBRID. WHILE DRIVING, THE VEHICLE STALLED AND FAILED TO RESTART. THE CHECK ENGINE INDICATOR ILLUMINATED DURING THE FAILURE. THE VEHICLE WAS TOWED TO THE DEALER (GALPIN KIA, 8425 SEPULVEDA BLVD, NORTH HILLS, CA 91343), BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 18V161000 (HYBRID PROPULSION SYSTEM), BUT THE VIN WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS NOTIFIED AND ADVISED THE CONTACT TO WAIT FOR A DIAGNOSIS FROM THE DEALER. THE FAILURE MILEAGE WAS 143.
Additional Notes:
TL* THE CONTACT OWNS A 2017 KIA OPTIMA HYBRID. WHILE DRIVING, THE VEHICLE STALLED AND FAILED TO RESTART. THE CHECK ENGINE INDICATOR ILLUMINATED DURING THE FAILURE. THE VEHICLE WAS TOWED TO THE DEALER (GALPIN KIA, 8425 SEPULVEDA BLVD, NORTH HILLS, CA 91343), BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 18V161000 (HYBRID PROPULSION SYSTEM), BUT THE VIN WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS NOTIFIED AND ADVISED THE CONTACT TO WAIT FOR A DIAGNOSIS FROM THE DEALER. THE FAILURE MILEAGE WAS 143.
Mfg Campaign: 11089870
Recall Date: Apr 24, 2018
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
THE VEHICLE IS GETTING STUCK ON ELECTRIC MODE AND NOT SWITCHING OVER TO GAS AND LOSING POWER. HAVING TO PULL OVER AND TURN CAR OFF AND BACK ON THE RESET IT. CAR ONLY HAS 2500 MILES. TAKING BACK TO DEALER ASAP. WAS DRIVING ON MAJOR INTERSTATE 70 MPH ERROR MESSAGE FROM CAR SAID TRANSMISSION ERROR SERVICE IMMEDIATELY
Corrective Action:
THE VEHICLE IS GETTING STUCK ON ELECTRIC MODE AND NOT SWITCHING OVER TO GAS AND LOSING POWER. HAVING TO PULL OVER AND TURN CAR OFF AND BACK ON THE RESET IT. CAR ONLY HAS 2500 MILES. TAKING BACK TO DEALER ASAP. WAS DRIVING ON MAJOR INTERSTATE 70 MPH ERROR MESSAGE FROM CAR SAID TRANSMISSION ERROR SERVICE IMMEDIATELY
Additional Notes:
THE VEHICLE IS GETTING STUCK ON ELECTRIC MODE AND NOT SWITCHING OVER TO GAS AND LOSING POWER. HAVING TO PULL OVER AND TURN CAR OFF AND BACK ON THE RESET IT. CAR ONLY HAS 2500 MILES. TAKING BACK TO DEALER ASAP. WAS DRIVING ON MAJOR INTERSTATE 70 MPH ERROR MESSAGE FROM CAR SAID TRANSMISSION ERROR SERVICE IMMEDIATELY
Mfg Campaign: 11072137
Recall Date: Feb 11, 2018
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