Complaints & Recalls
Official Safety Recalls - Important!
9 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2016-2017 Rio, 2016-2018 Optima, 2017-2018 Optima Hybrid and Optima Plug-in Hybrid vehicles. The trunk latch base may crack, preventing the opening of the trunk from the inside. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 401, "Internal Trunk Release."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC278
Recall Date: Aug 24, 2023
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2011-2017 Optima, 2012-2017 Sorento and 2011-2018 Sportage vehicles that previously received an engine replacement under recall number 17V-224, warranty, or the Knock Sensor Detection System (KSDS) Product Improvement Campaign. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned or improperly torqued during the engine replacement procedure, possibly causing a fuel leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC172
Recall Date: Dec 19, 2018
Kia Motors America
Safety Issue:
Kia Motors America (Kia) has recalled one 2016 Optima vehicle. In this vehicle, the end seal for the driver's frontal air bag inflator may not have been properly installed, possibly resulting in reduced inflation of the frontal air bag in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC143
Recall Date: Jan 6, 2017
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain model year 2016 Kia Optima vehicles manufactured November 13, 2015, to April 23, 2016 and equipped with a 2.4l engine. The right front axle driveshaft may crack and fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC139
Recall Date: Oct 3, 2016
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain model year 2016 Kia Optima vehicles manufactured November 10, 2015, to February 12, 2016. In these vehicles, a chemical enhancer required for the for the second stage deployment of the driver's frontal air bag was not loaded, resulting in the second stage not deploying in necessitating crashes.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC131
Recall Date: Apr 21, 2016
Consumer Complaints
970 ComplaintsKia America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Unknown
Corrective Action:
Unknown
Additional Notes:
Unknown
Mfg Campaign: 11653514
Recall Date: Apr 8, 2025
Kia America, Inc.
Defect Description:
SEATS
Potential Consequences:
Unknown
Corrective Action:
Unknown
Additional Notes:
Unknown
Mfg Campaign: 11653514
Recall Date: Apr 8, 2025
Kia America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
paint peeling, chipping, and bubbling.
Corrective Action:
paint peeling, chipping, and bubbling.
Additional Notes:
paint peeling, chipping, and bubbling.
Mfg Campaign: 11652949
Recall Date: Apr 5, 2025
Kia America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
The antenna fin flew off while I was driving on the highway.
Corrective Action:
The antenna fin flew off while I was driving on the highway.
Additional Notes:
The antenna fin flew off while I was driving on the highway.
Mfg Campaign: 11652078
Recall Date: Apr 1, 2025
Kia America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2016 Kia Optima. The contact stated while driving on the highway at 65 MPH, the vehicle began to jerk excessively, and the contact was forced to pull over to the side of the road. The check engine warning light was illuminated. The vehicle was towed to a local dealer, where it was diagnosed, and the contact was informed that the fuel injectors and valve cover gasket were faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 112,260.
Corrective Action:
The contact owns a 2016 Kia Optima. The contact stated while driving on the highway at 65 MPH, the vehicle began to jerk excessively, and the contact was forced to pull over to the side of the road. The check engine warning light was illuminated. The vehicle was towed to a local dealer, where it was diagnosed, and the contact was informed that the fuel injectors and valve cover gasket were faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 112,260.
Additional Notes:
The contact owns a 2016 Kia Optima. The contact stated while driving on the highway at 65 MPH, the vehicle began to jerk excessively, and the contact was forced to pull over to the side of the road. The check engine warning light was illuminated. The vehicle was towed to a local dealer, where it was diagnosed, and the contact was informed that the fuel injectors and valve cover gasket were faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 112,260.
Mfg Campaign: 11651376
Recall Date: Mar 28, 2025
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
1. Burning Oil Issue: I began noticing excessive oil consumption in my vehicle at approximately [130,000], with the need for frequent oil top-offs. I made multiple visits to my local dealership and reported the issue, but no lasting solution was offered. This burning issue is a known issue due to position ring failure. 2.Catalytic Converter Failure: Due to the excessive oil burning, the oil eventually began to damage the catalytic converter. This caused significant issues with the performance of my vehicle, including [specific symptoms such as loss of power, poor acceleration, engine misfire, etc.]. 3.Engine Failure: As the oil-burning issue continued, the damage to the catalytic converter worsened, leading to a total engine failure. I am left with a car that is no longer operational, and I believe that these issues are the result of a persistent defect in the engine that should have been addressed under warranty or a recall.
Corrective Action:
1. Burning Oil Issue: I began noticing excessive oil consumption in my vehicle at approximately [130,000], with the need for frequent oil top-offs. I made multiple visits to my local dealership and reported the issue, but no lasting solution was offered. This burning issue is a known issue due to position ring failure. 2.Catalytic Converter Failure: Due to the excessive oil burning, the oil eventually began to damage the catalytic converter. This caused significant issues with the performance of my vehicle, including [specific symptoms such as loss of power, poor acceleration, engine misfire, etc.]. 3.Engine Failure: As the oil-burning issue continued, the damage to the catalytic converter worsened, leading to a total engine failure. I am left with a car that is no longer operational, and I believe that these issues are the result of a persistent defect in the engine that should have been addressed under warranty or a recall.
Additional Notes:
1. Burning Oil Issue: I began noticing excessive oil consumption in my vehicle at approximately [130,000], with the need for frequent oil top-offs. I made multiple visits to my local dealership and reported the issue, but no lasting solution was offered. This burning issue is a known issue due to position ring failure. 2.Catalytic Converter Failure: Due to the excessive oil burning, the oil eventually began to damage the catalytic converter. This caused significant issues with the performance of my vehicle, including [specific symptoms such as loss of power, poor acceleration, engine misfire, etc.]. 3.Engine Failure: As the oil-burning issue continued, the damage to the catalytic converter worsened, leading to a total engine failure. I am left with a car that is no longer operational, and I believe that these issues are the result of a persistent defect in the engine that should have been addressed under warranty or a recall.
Mfg Campaign: 11651140
Recall Date: Mar 27, 2025
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
I was driving on 295 and my engine light came on. My car started shaking when I was accelerating and when I don’t accelerate it stops. When I come to a complete stop the car jerks back and forth acting like it wants to stall… I’m waiting on a call back from my mechanic on their diagnostic results
Corrective Action:
I was driving on 295 and my engine light came on. My car started shaking when I was accelerating and when I don’t accelerate it stops. When I come to a complete stop the car jerks back and forth acting like it wants to stall… I’m waiting on a call back from my mechanic on their diagnostic results
Additional Notes:
I was driving on 295 and my engine light came on. My car started shaking when I was accelerating and when I don’t accelerate it stops. When I come to a complete stop the car jerks back and forth acting like it wants to stall… I’m waiting on a call back from my mechanic on their diagnostic results
Mfg Campaign: 11651159
Recall Date: Mar 27, 2025
Kia America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
There is a clean slit on my dashboard where the passenger airbags are it’s started to form a complete square around the air bag placement and I’m worried it might have a problem with the airbags and its not just cosmetic. When I googled the issue there are tons of kia drivers with the same clean sit appearing over the passenger air bag. I contacted Kia dealership and they said I’d have to pay for a diagnostic fee to determine if it’s a problem but there’s clearly a problem with the 2016 kia so I’m sure all of us owners would appreciate it being recalled
Corrective Action:
There is a clean slit on my dashboard where the passenger airbags are it’s started to form a complete square around the air bag placement and I’m worried it might have a problem with the airbags and its not just cosmetic. When I googled the issue there are tons of kia drivers with the same clean sit appearing over the passenger air bag. I contacted Kia dealership and they said I’d have to pay for a diagnostic fee to determine if it’s a problem but there’s clearly a problem with the 2016 kia so I’m sure all of us owners would appreciate it being recalled
Additional Notes:
There is a clean slit on my dashboard where the passenger airbags are it’s started to form a complete square around the air bag placement and I’m worried it might have a problem with the airbags and its not just cosmetic. When I googled the issue there are tons of kia drivers with the same clean sit appearing over the passenger air bag. I contacted Kia dealership and they said I’d have to pay for a diagnostic fee to determine if it’s a problem but there’s clearly a problem with the 2016 kia so I’m sure all of us owners would appreciate it being recalled
Mfg Campaign: 11650603
Recall Date: Mar 25, 2025
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
There is a clean slit on my dashboard where the passenger airbags are it’s started to form a complete square around the air bag placement and I’m worried it might have a problem with the airbags and its not just cosmetic. When I googled the issue there are tons of kia drivers with the same clean sit appearing over the passenger air bag. I contacted Kia dealership and they said I’d have to pay for a diagnostic fee to determine if it’s a problem but there’s clearly a problem with the 2016 kia so I’m sure all of us owners would appreciate it being recalled
Corrective Action:
There is a clean slit on my dashboard where the passenger airbags are it’s started to form a complete square around the air bag placement and I’m worried it might have a problem with the airbags and its not just cosmetic. When I googled the issue there are tons of kia drivers with the same clean sit appearing over the passenger air bag. I contacted Kia dealership and they said I’d have to pay for a diagnostic fee to determine if it’s a problem but there’s clearly a problem with the 2016 kia so I’m sure all of us owners would appreciate it being recalled
Additional Notes:
There is a clean slit on my dashboard where the passenger airbags are it’s started to form a complete square around the air bag placement and I’m worried it might have a problem with the airbags and its not just cosmetic. When I googled the issue there are tons of kia drivers with the same clean sit appearing over the passenger air bag. I contacted Kia dealership and they said I’d have to pay for a diagnostic fee to determine if it’s a problem but there’s clearly a problem with the 2016 kia so I’m sure all of us owners would appreciate it being recalled
Mfg Campaign: 11650603
Recall Date: Mar 25, 2025
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Vehicle has been burning oil excessively for the last 3 years until engine finally went out
Corrective Action:
Vehicle has been burning oil excessively for the last 3 years until engine finally went out
Additional Notes:
Vehicle has been burning oil excessively for the last 3 years until engine finally went out
Mfg Campaign: 11648706
Recall Date: Mar 17, 2025
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The contact owned a 2016 Kia Optima. The contact stated while driving at an undisclosed speed, the contact noticed smoke coming from under the hood. The contact stated that the passenger, who was seated in the rear passenger's seat, advised the contact to stop the vehicle. The contact stopped and parked the vehicle. The contact and the passenger exited the vehicle. The contact stated the engine was on fire. The Fire department arrived and extinguished the fire. A Fire report was filed. No police report was filed. No injuries were sustained. The vehicle was towed to a local tow yard. The vehicle was condemned as a total loss. In addition, the contact stated that two days before the failure, the vehicle was serviced by an independent mechanic. The independent mechanic replaced the engine sensor and the valve cover gasket. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 66,000.
Corrective Action:
The contact owned a 2016 Kia Optima. The contact stated while driving at an undisclosed speed, the contact noticed smoke coming from under the hood. The contact stated that the passenger, who was seated in the rear passenger's seat, advised the contact to stop the vehicle. The contact stopped and parked the vehicle. The contact and the passenger exited the vehicle. The contact stated the engine was on fire. The Fire department arrived and extinguished the fire. A Fire report was filed. No police report was filed. No injuries were sustained. The vehicle was towed to a local tow yard. The vehicle was condemned as a total loss. In addition, the contact stated that two days before the failure, the vehicle was serviced by an independent mechanic. The independent mechanic replaced the engine sensor and the valve cover gasket. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 66,000.
Additional Notes:
The contact owned a 2016 Kia Optima. The contact stated while driving at an undisclosed speed, the contact noticed smoke coming from under the hood. The contact stated that the passenger, who was seated in the rear passenger's seat, advised the contact to stop the vehicle. The contact stopped and parked the vehicle. The contact and the passenger exited the vehicle. The contact stated the engine was on fire. The Fire department arrived and extinguished the fire. A Fire report was filed. No police report was filed. No injuries were sustained. The vehicle was towed to a local tow yard. The vehicle was condemned as a total loss. In addition, the contact stated that two days before the failure, the vehicle was serviced by an independent mechanic. The independent mechanic replaced the engine sensor and the valve cover gasket. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 66,000.
Mfg Campaign: 11647038
Recall Date: Mar 7, 2025
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2016 Kia Optima. The contact stated that while driving at an undisclosed speed, the vehicle failed to operate properly. No warning light was illuminated. The vehicle was taken to a local Good Year Service Center where it was diagnosed and determined that the battery, alternator, and drive belt needed to be replaced. The vehicle was repaired; however, several miles later the engine seized. The local dealer was contacted. The vehicle was not diagnosed or repaired. In addition, the contact stated that all four windows shattered, and the window regulators were replaced several times. The contact stated that the front driver’s and front passenger’s side windows had shattered, and moisture entered the cabin of the vehicle during inclement weather. Upon further investigation, the contact related the failure to an undisclosed NHTSA recall. The manufacturer was made aware of the failure. The failure mileage was approximately 48,889.
Corrective Action:
The contact owns a 2016 Kia Optima. The contact stated that while driving at an undisclosed speed, the vehicle failed to operate properly. No warning light was illuminated. The vehicle was taken to a local Good Year Service Center where it was diagnosed and determined that the battery, alternator, and drive belt needed to be replaced. The vehicle was repaired; however, several miles later the engine seized. The local dealer was contacted. The vehicle was not diagnosed or repaired. In addition, the contact stated that all four windows shattered, and the window regulators were replaced several times. The contact stated that the front driver’s and front passenger’s side windows had shattered, and moisture entered the cabin of the vehicle during inclement weather. Upon further investigation, the contact related the failure to an undisclosed NHTSA recall. The manufacturer was made aware of the failure. The failure mileage was approximately 48,889.
Additional Notes:
The contact owns a 2016 Kia Optima. The contact stated that while driving at an undisclosed speed, the vehicle failed to operate properly. No warning light was illuminated. The vehicle was taken to a local Good Year Service Center where it was diagnosed and determined that the battery, alternator, and drive belt needed to be replaced. The vehicle was repaired; however, several miles later the engine seized. The local dealer was contacted. The vehicle was not diagnosed or repaired. In addition, the contact stated that all four windows shattered, and the window regulators were replaced several times. The contact stated that the front driver’s and front passenger’s side windows had shattered, and moisture entered the cabin of the vehicle during inclement weather. Upon further investigation, the contact related the failure to an undisclosed NHTSA recall. The manufacturer was made aware of the failure. The failure mileage was approximately 48,889.
Mfg Campaign: 11646501
Recall Date: Mar 5, 2025
Kia America, Inc.
Defect Description:
VISIBILITY
Potential Consequences:
The contact owns a 2016 Kia Optima. The contact stated that while driving at an undisclosed speed, the vehicle failed to operate properly. No warning light was illuminated. The vehicle was taken to a local Good Year Service Center where it was diagnosed and determined that the battery, alternator, and drive belt needed to be replaced. The vehicle was repaired; however, several miles later the engine seized. The local dealer was contacted. The vehicle was not diagnosed or repaired. In addition, the contact stated that all four windows shattered, and the window regulators were replaced several times. The contact stated that the front driver’s and front passenger’s side windows had shattered, and moisture entered the cabin of the vehicle during inclement weather. Upon further investigation, the contact related the failure to an undisclosed NHTSA recall. The manufacturer was made aware of the failure. The failure mileage was approximately 48,889.
Corrective Action:
The contact owns a 2016 Kia Optima. The contact stated that while driving at an undisclosed speed, the vehicle failed to operate properly. No warning light was illuminated. The vehicle was taken to a local Good Year Service Center where it was diagnosed and determined that the battery, alternator, and drive belt needed to be replaced. The vehicle was repaired; however, several miles later the engine seized. The local dealer was contacted. The vehicle was not diagnosed or repaired. In addition, the contact stated that all four windows shattered, and the window regulators were replaced several times. The contact stated that the front driver’s and front passenger’s side windows had shattered, and moisture entered the cabin of the vehicle during inclement weather. Upon further investigation, the contact related the failure to an undisclosed NHTSA recall. The manufacturer was made aware of the failure. The failure mileage was approximately 48,889.
Additional Notes:
The contact owns a 2016 Kia Optima. The contact stated that while driving at an undisclosed speed, the vehicle failed to operate properly. No warning light was illuminated. The vehicle was taken to a local Good Year Service Center where it was diagnosed and determined that the battery, alternator, and drive belt needed to be replaced. The vehicle was repaired; however, several miles later the engine seized. The local dealer was contacted. The vehicle was not diagnosed or repaired. In addition, the contact stated that all four windows shattered, and the window regulators were replaced several times. The contact stated that the front driver’s and front passenger’s side windows had shattered, and moisture entered the cabin of the vehicle during inclement weather. Upon further investigation, the contact related the failure to an undisclosed NHTSA recall. The manufacturer was made aware of the failure. The failure mileage was approximately 48,889.
Mfg Campaign: 11646501
Recall Date: Mar 5, 2025
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Engine started making a knocking noise. Took the car to a machine that agreed this is the same issue that other Kia's have had. Those Kia's engines were on recall but for my year, it is not on recall. Even though it's the same exact issue. Car maintenance is up to date.
Corrective Action:
Engine started making a knocking noise. Took the car to a machine that agreed this is the same issue that other Kia's have had. Those Kia's engines were on recall but for my year, it is not on recall. Even though it's the same exact issue. Car maintenance is up to date.
Additional Notes:
Engine started making a knocking noise. Took the car to a machine that agreed this is the same issue that other Kia's have had. Those Kia's engines were on recall but for my year, it is not on recall. Even though it's the same exact issue. Car maintenance is up to date.
Mfg Campaign: 11645985
Recall Date: Mar 3, 2025
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
CHECK ENGINE LIGHT CAME ON AND LOST ENGINE POWER WHILE ENTERING TRAFFIC ON THE FREEWAY, ALMOST GOT REARENDED BUY A VEHICLE FROM BEHIND, VERY SCARRY! CAR IS AT THE KIA DEALER GETTING DIAGNOSED.
Corrective Action:
CHECK ENGINE LIGHT CAME ON AND LOST ENGINE POWER WHILE ENTERING TRAFFIC ON THE FREEWAY, ALMOST GOT REARENDED BUY A VEHICLE FROM BEHIND, VERY SCARRY! CAR IS AT THE KIA DEALER GETTING DIAGNOSED.
Additional Notes:
CHECK ENGINE LIGHT CAME ON AND LOST ENGINE POWER WHILE ENTERING TRAFFIC ON THE FREEWAY, ALMOST GOT REARENDED BUY A VEHICLE FROM BEHIND, VERY SCARRY! CAR IS AT THE KIA DEALER GETTING DIAGNOSED.
Mfg Campaign: 11646096
Recall Date: Mar 3, 2025
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2016 Kia Optima. The contact stated that the vehicle was experiencing an excessive oil consumption. The vehicle was taken to the dealer, where the contact was advised to complete an oil consumption test. The contact declined. The contact stated that upon driving approximately 500 miles after the oil change was performed on the vehicle, there was no oil left in the engine. The check engine warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed that oil was leaking onto the spark plug. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 70,000.
Corrective Action:
The contact owns a 2016 Kia Optima. The contact stated that the vehicle was experiencing an excessive oil consumption. The vehicle was taken to the dealer, where the contact was advised to complete an oil consumption test. The contact declined. The contact stated that upon driving approximately 500 miles after the oil change was performed on the vehicle, there was no oil left in the engine. The check engine warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed that oil was leaking onto the spark plug. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 70,000.
Additional Notes:
The contact owns a 2016 Kia Optima. The contact stated that the vehicle was experiencing an excessive oil consumption. The vehicle was taken to the dealer, where the contact was advised to complete an oil consumption test. The contact declined. The contact stated that upon driving approximately 500 miles after the oil change was performed on the vehicle, there was no oil left in the engine. The check engine warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed that oil was leaking onto the spark plug. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 70,000.
Mfg Campaign: 11645034
Recall Date: Feb 26, 2025
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Vehicle went into emergency mode while in the highway system completely locked could not drive lost power and was forced to pull over and have vehicle towed, mechanic took a look indicated new alternator was required there for we purchased new alternator and new battery car turned on and same issue happened with in 20 minutes of test driving vehicle, this happened twice and could have cost our life’s! I am extremely disappointed and frustrated I have no means to fix the vehicle we used out saving to finally replace what we though was the issue but I’ve come across many same issues from other parties who experienced the same issue. The vehicle is paid off and we need assistance in fixing this issue it appears the engine or electrical issue at this point but I am scared to get on the road we have tried charging it back on but steering wheels locks up and dies a few minutes after please help
Corrective Action:
Vehicle went into emergency mode while in the highway system completely locked could not drive lost power and was forced to pull over and have vehicle towed, mechanic took a look indicated new alternator was required there for we purchased new alternator and new battery car turned on and same issue happened with in 20 minutes of test driving vehicle, this happened twice and could have cost our life’s! I am extremely disappointed and frustrated I have no means to fix the vehicle we used out saving to finally replace what we though was the issue but I’ve come across many same issues from other parties who experienced the same issue. The vehicle is paid off and we need assistance in fixing this issue it appears the engine or electrical issue at this point but I am scared to get on the road we have tried charging it back on but steering wheels locks up and dies a few minutes after please help
Additional Notes:
Vehicle went into emergency mode while in the highway system completely locked could not drive lost power and was forced to pull over and have vehicle towed, mechanic took a look indicated new alternator was required there for we purchased new alternator and new battery car turned on and same issue happened with in 20 minutes of test driving vehicle, this happened twice and could have cost our life’s! I am extremely disappointed and frustrated I have no means to fix the vehicle we used out saving to finally replace what we though was the issue but I’ve come across many same issues from other parties who experienced the same issue. The vehicle is paid off and we need assistance in fixing this issue it appears the engine or electrical issue at this point but I am scared to get on the road we have tried charging it back on but steering wheels locks up and dies a few minutes after please help
Mfg Campaign: 11645080
Recall Date: Feb 26, 2025
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Vehicle went into emergency mode while in the highway system completely locked could not drive lost power and was forced to pull over and have vehicle towed, mechanic took a look indicated new alternator was required there for we purchased new alternator and new battery car turned on and same issue happened with in 20 minutes of test driving vehicle, this happened twice and could have cost our life’s! I am extremely disappointed and frustrated I have no means to fix the vehicle we used out saving to finally replace what we though was the issue but I’ve come across many same issues from other parties who experienced the same issue. The vehicle is paid off and we need assistance in fixing this issue it appears the engine or electrical issue at this point but I am scared to get on the road we have tried charging it back on but steering wheels locks up and dies a few minutes after please help
Corrective Action:
Vehicle went into emergency mode while in the highway system completely locked could not drive lost power and was forced to pull over and have vehicle towed, mechanic took a look indicated new alternator was required there for we purchased new alternator and new battery car turned on and same issue happened with in 20 minutes of test driving vehicle, this happened twice and could have cost our life’s! I am extremely disappointed and frustrated I have no means to fix the vehicle we used out saving to finally replace what we though was the issue but I’ve come across many same issues from other parties who experienced the same issue. The vehicle is paid off and we need assistance in fixing this issue it appears the engine or electrical issue at this point but I am scared to get on the road we have tried charging it back on but steering wheels locks up and dies a few minutes after please help
Additional Notes:
Vehicle went into emergency mode while in the highway system completely locked could not drive lost power and was forced to pull over and have vehicle towed, mechanic took a look indicated new alternator was required there for we purchased new alternator and new battery car turned on and same issue happened with in 20 minutes of test driving vehicle, this happened twice and could have cost our life’s! I am extremely disappointed and frustrated I have no means to fix the vehicle we used out saving to finally replace what we though was the issue but I’ve come across many same issues from other parties who experienced the same issue. The vehicle is paid off and we need assistance in fixing this issue it appears the engine or electrical issue at this point but I am scared to get on the road we have tried charging it back on but steering wheels locks up and dies a few minutes after please help
Mfg Campaign: 11645080
Recall Date: Feb 26, 2025
Kia America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Vehicle went into emergency mode while in the highway system completely locked could not drive lost power and was forced to pull over and have vehicle towed, mechanic took a look indicated new alternator was required there for we purchased new alternator and new battery car turned on and same issue happened with in 20 minutes of test driving vehicle, this happened twice and could have cost our life’s! I am extremely disappointed and frustrated I have no means to fix the vehicle we used out saving to finally replace what we though was the issue but I’ve come across many same issues from other parties who experienced the same issue. The vehicle is paid off and we need assistance in fixing this issue it appears the engine or electrical issue at this point but I am scared to get on the road we have tried charging it back on but steering wheels locks up and dies a few minutes after please help
Corrective Action:
Vehicle went into emergency mode while in the highway system completely locked could not drive lost power and was forced to pull over and have vehicle towed, mechanic took a look indicated new alternator was required there for we purchased new alternator and new battery car turned on and same issue happened with in 20 minutes of test driving vehicle, this happened twice and could have cost our life’s! I am extremely disappointed and frustrated I have no means to fix the vehicle we used out saving to finally replace what we though was the issue but I’ve come across many same issues from other parties who experienced the same issue. The vehicle is paid off and we need assistance in fixing this issue it appears the engine or electrical issue at this point but I am scared to get on the road we have tried charging it back on but steering wheels locks up and dies a few minutes after please help
Additional Notes:
Vehicle went into emergency mode while in the highway system completely locked could not drive lost power and was forced to pull over and have vehicle towed, mechanic took a look indicated new alternator was required there for we purchased new alternator and new battery car turned on and same issue happened with in 20 minutes of test driving vehicle, this happened twice and could have cost our life’s! I am extremely disappointed and frustrated I have no means to fix the vehicle we used out saving to finally replace what we though was the issue but I’ve come across many same issues from other parties who experienced the same issue. The vehicle is paid off and we need assistance in fixing this issue it appears the engine or electrical issue at this point but I am scared to get on the road we have tried charging it back on but steering wheels locks up and dies a few minutes after please help
Mfg Campaign: 11645080
Recall Date: Feb 26, 2025
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I have requested that this recall be repaired and updated with the NHTSA, however I've made an appointment, taken this vehicle to the dealership, and called Kia corporate, but they have yet to update this repair so that it shows repaired in the system. In addition to this, when I took the vehicle to have the recall fixed, there were other important recalls that I wasn't notified about, this includes the vehicle anti-theft software for this particular model, make, and year and another product improvement as I was also told by another Kia associate that this one may be regarding the ECU on this engine.
Corrective Action:
I have requested that this recall be repaired and updated with the NHTSA, however I've made an appointment, taken this vehicle to the dealership, and called Kia corporate, but they have yet to update this repair so that it shows repaired in the system. In addition to this, when I took the vehicle to have the recall fixed, there were other important recalls that I wasn't notified about, this includes the vehicle anti-theft software for this particular model, make, and year and another product improvement as I was also told by another Kia associate that this one may be regarding the ECU on this engine.
Additional Notes:
I have requested that this recall be repaired and updated with the NHTSA, however I've made an appointment, taken this vehicle to the dealership, and called Kia corporate, but they have yet to update this repair so that it shows repaired in the system. In addition to this, when I took the vehicle to have the recall fixed, there were other important recalls that I wasn't notified about, this includes the vehicle anti-theft software for this particular model, make, and year and another product improvement as I was also told by another Kia associate that this one may be regarding the ECU on this engine.
Mfg Campaign: 11644061
Recall Date: Feb 21, 2025
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Valencia, CA • 36 yrs
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