Complaints & Recalls
Official Safety Recalls - Important!
9 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2016-2017 Rio, 2016-2018 Optima, 2017-2018 Optima Hybrid and Optima Plug-in Hybrid vehicles. The trunk latch base may crack, preventing the opening of the trunk from the inside. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 401, "Internal Trunk Release."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC278
Recall Date: Aug 24, 2023
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2011-2017 Optima, 2012-2017 Sorento and 2011-2018 Sportage vehicles that previously received an engine replacement under recall number 17V-224, warranty, or the Knock Sensor Detection System (KSDS) Product Improvement Campaign. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned or improperly torqued during the engine replacement procedure, possibly causing a fuel leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC172
Recall Date: Dec 19, 2018
Kia Motors America
Safety Issue:
Kia Motors America (Kia) has recalled one 2016 Optima vehicle. In this vehicle, the end seal for the driver's frontal air bag inflator may not have been properly installed, possibly resulting in reduced inflation of the frontal air bag in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC143
Recall Date: Jan 6, 2017
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain model year 2016 Kia Optima vehicles manufactured November 13, 2015, to April 23, 2016 and equipped with a 2.4l engine. The right front axle driveshaft may crack and fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC139
Recall Date: Oct 3, 2016
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain model year 2016 Kia Optima vehicles manufactured November 10, 2015, to February 12, 2016. In these vehicles, a chemical enhancer required for the for the second stage deployment of the driver's frontal air bag was not loaded, resulting in the second stage not deploying in necessitating crashes.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC131
Recall Date: Apr 21, 2016
Consumer Complaints
970 ComplaintsKia America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
My steering wheel will randomly lock in the middle of road while driving. I have to forcefully turn wheel to be able to pull of off the road meanwhile the there is on coming traffic. I have been told my car is having misfire and an engine knock code P1326 I have also got other codes and was told it could be a factory malfunction.
Corrective Action:
My steering wheel will randomly lock in the middle of road while driving. I have to forcefully turn wheel to be able to pull of off the road meanwhile the there is on coming traffic. I have been told my car is having misfire and an engine knock code P1326 I have also got other codes and was told it could be a factory malfunction.
Additional Notes:
My steering wheel will randomly lock in the middle of road while driving. I have to forcefully turn wheel to be able to pull of off the road meanwhile the there is on coming traffic. I have been told my car is having misfire and an engine knock code P1326 I have also got other codes and was told it could be a factory malfunction.
Mfg Campaign: 11455444
Recall Date: Mar 6, 2022
Kia America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
I have a 2016 Kia Optima Pearl White and the paint on the hood just started peeling! It looks awful. What should I do to get this problem fixed?
Corrective Action:
I have a 2016 Kia Optima Pearl White and the paint on the hood just started peeling! It looks awful. What should I do to get this problem fixed?
Additional Notes:
I have a 2016 Kia Optima Pearl White and the paint on the hood just started peeling! It looks awful. What should I do to get this problem fixed?
Mfg Campaign: 11454998
Recall Date: Mar 3, 2022
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I have a pearl white vehicle paint is pealing on passenger back seat door
Corrective Action:
I have a pearl white vehicle paint is pealing on passenger back seat door
Additional Notes:
I have a pearl white vehicle paint is pealing on passenger back seat door
Mfg Campaign: 11454564
Recall Date: Feb 28, 2022
Kia America, Inc.
Defect Description:
Other/I am not sure
Potential Consequences:
Window regulator in the car 4 of them went out Oil light is flashing when but there is no leaks and just got a oil change
Corrective Action:
Window regulator in the car 4 of them went out Oil light is flashing when but there is no leaks and just got a oil change
Additional Notes:
Window regulator in the car 4 of them went out Oil light is flashing when but there is no leaks and just got a oil change
Mfg Campaign: 11450848
Recall Date: Feb 7, 2022
Kia America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
Suddenly, the warning lights on my dashboard resembled that of a christmas tree. I was seeing warning lights for the passenger airbag, blind spot warning/assist, auto-hold, adaptive cruise control, automatic emergency braking, lane departure warning, etc - were all suddenly offline. After finally getting an appointment scheduled with my local dealership, I was told that the airbag module had gone bad and needed replaced. With that module out, the car could not communicate with the other systems and thus was the cause of the errors/warning lights.
Corrective Action:
Suddenly, the warning lights on my dashboard resembled that of a christmas tree. I was seeing warning lights for the passenger airbag, blind spot warning/assist, auto-hold, adaptive cruise control, automatic emergency braking, lane departure warning, etc - were all suddenly offline. After finally getting an appointment scheduled with my local dealership, I was told that the airbag module had gone bad and needed replaced. With that module out, the car could not communicate with the other systems and thus was the cause of the errors/warning lights.
Additional Notes:
Suddenly, the warning lights on my dashboard resembled that of a christmas tree. I was seeing warning lights for the passenger airbag, blind spot warning/assist, auto-hold, adaptive cruise control, automatic emergency braking, lane departure warning, etc - were all suddenly offline. After finally getting an appointment scheduled with my local dealership, I was told that the airbag module had gone bad and needed replaced. With that module out, the car could not communicate with the other systems and thus was the cause of the errors/warning lights.
Mfg Campaign: 11449418
Recall Date: Jan 29, 2022
Kia America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Suddenly, the warning lights on my dashboard resembled that of a christmas tree. I was seeing warning lights for the passenger airbag, blind spot warning/assist, auto-hold, adaptive cruise control, automatic emergency braking, lane departure warning, etc - were all suddenly offline. After finally getting an appointment scheduled with my local dealership, I was told that the airbag module had gone bad and needed replaced. With that module out, the car could not communicate with the other systems and thus was the cause of the errors/warning lights.
Corrective Action:
Suddenly, the warning lights on my dashboard resembled that of a christmas tree. I was seeing warning lights for the passenger airbag, blind spot warning/assist, auto-hold, adaptive cruise control, automatic emergency braking, lane departure warning, etc - were all suddenly offline. After finally getting an appointment scheduled with my local dealership, I was told that the airbag module had gone bad and needed replaced. With that module out, the car could not communicate with the other systems and thus was the cause of the errors/warning lights.
Additional Notes:
Suddenly, the warning lights on my dashboard resembled that of a christmas tree. I was seeing warning lights for the passenger airbag, blind spot warning/assist, auto-hold, adaptive cruise control, automatic emergency braking, lane departure warning, etc - were all suddenly offline. After finally getting an appointment scheduled with my local dealership, I was told that the airbag module had gone bad and needed replaced. With that module out, the car could not communicate with the other systems and thus was the cause of the errors/warning lights.
Mfg Campaign: 11449418
Recall Date: Jan 29, 2022
Kia America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Suddenly, the warning lights on my dashboard resembled that of a christmas tree. I was seeing warning lights for the passenger airbag, blind spot warning/assist, auto-hold, adaptive cruise control, automatic emergency braking, lane departure warning, etc - were all suddenly offline. After finally getting an appointment scheduled with my local dealership, I was told that the airbag module had gone bad and needed replaced. With that module out, the car could not communicate with the other systems and thus was the cause of the errors/warning lights.
Corrective Action:
Suddenly, the warning lights on my dashboard resembled that of a christmas tree. I was seeing warning lights for the passenger airbag, blind spot warning/assist, auto-hold, adaptive cruise control, automatic emergency braking, lane departure warning, etc - were all suddenly offline. After finally getting an appointment scheduled with my local dealership, I was told that the airbag module had gone bad and needed replaced. With that module out, the car could not communicate with the other systems and thus was the cause of the errors/warning lights.
Additional Notes:
Suddenly, the warning lights on my dashboard resembled that of a christmas tree. I was seeing warning lights for the passenger airbag, blind spot warning/assist, auto-hold, adaptive cruise control, automatic emergency braking, lane departure warning, etc - were all suddenly offline. After finally getting an appointment scheduled with my local dealership, I was told that the airbag module had gone bad and needed replaced. With that module out, the car could not communicate with the other systems and thus was the cause of the errors/warning lights.
Mfg Campaign: 11449418
Recall Date: Jan 29, 2022
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The main problem with the car is the error p1326 is the knock sensor. I have this car for almost 5 or 6 months. The error has never been inspected by any insurance or police. The only warning about this problem was the "engine light" on the car.
Corrective Action:
The main problem with the car is the error p1326 is the knock sensor. I have this car for almost 5 or 6 months. The error has never been inspected by any insurance or police. The only warning about this problem was the "engine light" on the car.
Additional Notes:
The main problem with the car is the error p1326 is the knock sensor. I have this car for almost 5 or 6 months. The error has never been inspected by any insurance or police. The only warning about this problem was the "engine light" on the car.
Mfg Campaign: 11448535
Recall Date: Jan 23, 2022
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
In November of 2021 at about 18500 miles the right rear window regulator drive gear disentigrated and the entire regulator had to be replaced. In Decemeber of 2021 at about 19700 miles the right front window regulator disintigrated and had to be replaced. The first 2 photos are the December failure the 3rd is the December failure I found it interesting that the same year model Kia has a recall for the exact same problem. Here is the link. https://static.nhtsa.gov/odi/tsbs/2020/MC-10176915-0001.pdf I am attaching photos of both failures. I have in my posession the front regulator if you want to examine it I will not dispose of it until I hear from you.
Corrective Action:
In November of 2021 at about 18500 miles the right rear window regulator drive gear disentigrated and the entire regulator had to be replaced. In Decemeber of 2021 at about 19700 miles the right front window regulator disintigrated and had to be replaced. The first 2 photos are the December failure the 3rd is the December failure I found it interesting that the same year model Kia has a recall for the exact same problem. Here is the link. https://static.nhtsa.gov/odi/tsbs/2020/MC-10176915-0001.pdf I am attaching photos of both failures. I have in my posession the front regulator if you want to examine it I will not dispose of it until I hear from you.
Additional Notes:
In November of 2021 at about 18500 miles the right rear window regulator drive gear disentigrated and the entire regulator had to be replaced. In Decemeber of 2021 at about 19700 miles the right front window regulator disintigrated and had to be replaced. The first 2 photos are the December failure the 3rd is the December failure I found it interesting that the same year model Kia has a recall for the exact same problem. Here is the link. https://static.nhtsa.gov/odi/tsbs/2020/MC-10176915-0001.pdf I am attaching photos of both failures. I have in my posession the front regulator if you want to examine it I will not dispose of it until I hear from you.
Mfg Campaign: 11447998
Recall Date: Jan 19, 2022
Kia America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
When starting to move from traffic light, engine revved to full throttle, brakes would not stop the vehicle. I swerved right to avoid the vehicle in front of me, then went over a sidewalk and struck a tree. Car still would not stop. Finally came to rest in a ( luckily empty) bowling alley parking lot. Vehicle sustained heavy right side front damage and had to be towed from the scene.
Corrective Action:
When starting to move from traffic light, engine revved to full throttle, brakes would not stop the vehicle. I swerved right to avoid the vehicle in front of me, then went over a sidewalk and struck a tree. Car still would not stop. Finally came to rest in a ( luckily empty) bowling alley parking lot. Vehicle sustained heavy right side front damage and had to be towed from the scene.
Additional Notes:
When starting to move from traffic light, engine revved to full throttle, brakes would not stop the vehicle. I swerved right to avoid the vehicle in front of me, then went over a sidewalk and struck a tree. Car still would not stop. Finally came to rest in a ( luckily empty) bowling alley parking lot. Vehicle sustained heavy right side front damage and had to be towed from the scene.
Mfg Campaign: 11447683
Recall Date: Jan 16, 2022
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
When starting to move from traffic light, engine revved to full throttle, brakes would not stop the vehicle. I swerved right to avoid the vehicle in front of me, then went over a sidewalk and struck a tree. Car still would not stop. Finally came to rest in a ( luckily empty) bowling alley parking lot. Vehicle sustained heavy right side front damage and had to be towed from the scene.
Corrective Action:
When starting to move from traffic light, engine revved to full throttle, brakes would not stop the vehicle. I swerved right to avoid the vehicle in front of me, then went over a sidewalk and struck a tree. Car still would not stop. Finally came to rest in a ( luckily empty) bowling alley parking lot. Vehicle sustained heavy right side front damage and had to be towed from the scene.
Additional Notes:
When starting to move from traffic light, engine revved to full throttle, brakes would not stop the vehicle. I swerved right to avoid the vehicle in front of me, then went over a sidewalk and struck a tree. Car still would not stop. Finally came to rest in a ( luckily empty) bowling alley parking lot. Vehicle sustained heavy right side front damage and had to be towed from the scene.
Mfg Campaign: 11447683
Recall Date: Jan 16, 2022
Kia America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2016 Kia Optima. The contact stated while driving approximately 45 MPH, the vehicle stalled. The contact stated that there was no warning light illuminated. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure and informed the contact that they were unable to assist. The failure mileage was approximately 106,000.
Corrective Action:
The contact owns a 2016 Kia Optima. The contact stated while driving approximately 45 MPH, the vehicle stalled. The contact stated that there was no warning light illuminated. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure and informed the contact that they were unable to assist. The failure mileage was approximately 106,000.
Additional Notes:
The contact owns a 2016 Kia Optima. The contact stated while driving approximately 45 MPH, the vehicle stalled. The contact stated that there was no warning light illuminated. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure and informed the contact that they were unable to assist. The failure mileage was approximately 106,000.
Mfg Campaign: 11447053
Recall Date: Jan 11, 2022
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
#1Headlights & break lights going out often. Bulbs can’t be replaced anymore due to wiring burnt ( 1 headlight ) Took it in and they didn’t even look at it. Have do Documents to back that up #2 Engine light coming on, diagnostic testing indicated spark plugs need to be replaced . Had to do this two times with oil on plugs Took it in and they NEVER look at the spark plugs #3 car burning excessive amount of oil anywhere from 1 quart a week to 3 1/2 quarts after driving 600 miles. Took it into the shop for oil consumption testing only to be told that their warranty would not cover it and it needs a new engine. I have a 10 year or 100,000 mile warranty on my car! and at the present time I only have 88496 miles on my car I have documentation to back up my claim, I have been a loyal Kia owner for 18 years and they have absolutely treated me horrible in regards to this saying that it was lack of maintenance and they never checked the issues that led up to their findings. They indicated that there was sludge in my engine but could never prove or show me anything that they did to document the sludge and trying to blame it on me. This car is a safety hazard as I am aware of mini other Kia optima’s dad have either caught fire or repaired to have their motors replaced due to the same issues. Anything you can do to help me with this issue ! I’m 60 years old and know how to take care of my car
Corrective Action:
#1Headlights & break lights going out often. Bulbs can’t be replaced anymore due to wiring burnt ( 1 headlight ) Took it in and they didn’t even look at it. Have do Documents to back that up #2 Engine light coming on, diagnostic testing indicated spark plugs need to be replaced . Had to do this two times with oil on plugs Took it in and they NEVER look at the spark plugs #3 car burning excessive amount of oil anywhere from 1 quart a week to 3 1/2 quarts after driving 600 miles. Took it into the shop for oil consumption testing only to be told that their warranty would not cover it and it needs a new engine. I have a 10 year or 100,000 mile warranty on my car! and at the present time I only have 88496 miles on my car I have documentation to back up my claim, I have been a loyal Kia owner for 18 years and they have absolutely treated me horrible in regards to this saying that it was lack of maintenance and they never checked the issues that led up to their findings. They indicated that there was sludge in my engine but could never prove or show me anything that they did to document the sludge and trying to blame it on me. This car is a safety hazard as I am aware of mini other Kia optima’s dad have either caught fire or repaired to have their motors replaced due to the same issues. Anything you can do to help me with this issue ! I’m 60 years old and know how to take care of my car
Additional Notes:
#1Headlights & break lights going out often. Bulbs can’t be replaced anymore due to wiring burnt ( 1 headlight ) Took it in and they didn’t even look at it. Have do Documents to back that up #2 Engine light coming on, diagnostic testing indicated spark plugs need to be replaced . Had to do this two times with oil on plugs Took it in and they NEVER look at the spark plugs #3 car burning excessive amount of oil anywhere from 1 quart a week to 3 1/2 quarts after driving 600 miles. Took it into the shop for oil consumption testing only to be told that their warranty would not cover it and it needs a new engine. I have a 10 year or 100,000 mile warranty on my car! and at the present time I only have 88496 miles on my car I have documentation to back up my claim, I have been a loyal Kia owner for 18 years and they have absolutely treated me horrible in regards to this saying that it was lack of maintenance and they never checked the issues that led up to their findings. They indicated that there was sludge in my engine but could never prove or show me anything that they did to document the sludge and trying to blame it on me. This car is a safety hazard as I am aware of mini other Kia optima’s dad have either caught fire or repaired to have their motors replaced due to the same issues. Anything you can do to help me with this issue ! I’m 60 years old and know how to take care of my car
Mfg Campaign: 11446382
Recall Date: Jan 5, 2022
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
#1Headlights & break lights going out often. Bulbs can’t be replaced anymore due to wiring burnt ( 1 headlight ) Took it in and they didn’t even look at it. Have do Documents to back that up #2 Engine light coming on, diagnostic testing indicated spark plugs need to be replaced . Had to do this two times with oil on plugs Took it in and they NEVER look at the spark plugs #3 car burning excessive amount of oil anywhere from 1 quart a week to 3 1/2 quarts after driving 600 miles. Took it into the shop for oil consumption testing only to be told that their warranty would not cover it and it needs a new engine. I have a 10 year or 100,000 mile warranty on my car! and at the present time I only have 88496 miles on my car I have documentation to back up my claim, I have been a loyal Kia owner for 18 years and they have absolutely treated me horrible in regards to this saying that it was lack of maintenance and they never checked the issues that led up to their findings. They indicated that there was sludge in my engine but could never prove or show me anything that they did to document the sludge and trying to blame it on me. This car is a safety hazard as I am aware of mini other Kia optima’s dad have either caught fire or repaired to have their motors replaced due to the same issues. Anything you can do to help me with this issue ! I’m 60 years old and know how to take care of my car
Corrective Action:
#1Headlights & break lights going out often. Bulbs can’t be replaced anymore due to wiring burnt ( 1 headlight ) Took it in and they didn’t even look at it. Have do Documents to back that up #2 Engine light coming on, diagnostic testing indicated spark plugs need to be replaced . Had to do this two times with oil on plugs Took it in and they NEVER look at the spark plugs #3 car burning excessive amount of oil anywhere from 1 quart a week to 3 1/2 quarts after driving 600 miles. Took it into the shop for oil consumption testing only to be told that their warranty would not cover it and it needs a new engine. I have a 10 year or 100,000 mile warranty on my car! and at the present time I only have 88496 miles on my car I have documentation to back up my claim, I have been a loyal Kia owner for 18 years and they have absolutely treated me horrible in regards to this saying that it was lack of maintenance and they never checked the issues that led up to their findings. They indicated that there was sludge in my engine but could never prove or show me anything that they did to document the sludge and trying to blame it on me. This car is a safety hazard as I am aware of mini other Kia optima’s dad have either caught fire or repaired to have their motors replaced due to the same issues. Anything you can do to help me with this issue ! I’m 60 years old and know how to take care of my car
Additional Notes:
#1Headlights & break lights going out often. Bulbs can’t be replaced anymore due to wiring burnt ( 1 headlight ) Took it in and they didn’t even look at it. Have do Documents to back that up #2 Engine light coming on, diagnostic testing indicated spark plugs need to be replaced . Had to do this two times with oil on plugs Took it in and they NEVER look at the spark plugs #3 car burning excessive amount of oil anywhere from 1 quart a week to 3 1/2 quarts after driving 600 miles. Took it into the shop for oil consumption testing only to be told that their warranty would not cover it and it needs a new engine. I have a 10 year or 100,000 mile warranty on my car! and at the present time I only have 88496 miles on my car I have documentation to back up my claim, I have been a loyal Kia owner for 18 years and they have absolutely treated me horrible in regards to this saying that it was lack of maintenance and they never checked the issues that led up to their findings. They indicated that there was sludge in my engine but could never prove or show me anything that they did to document the sludge and trying to blame it on me. This car is a safety hazard as I am aware of mini other Kia optima’s dad have either caught fire or repaired to have their motors replaced due to the same issues. Anything you can do to help me with this issue ! I’m 60 years old and know how to take care of my car
Mfg Campaign: 11446382
Recall Date: Jan 5, 2022
Kia America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
#1Headlights & break lights going out often. Bulbs can’t be replaced anymore due to wiring burnt ( 1 headlight ) Took it in and they didn’t even look at it. Have do Documents to back that up #2 Engine light coming on, diagnostic testing indicated spark plugs need to be replaced . Had to do this two times with oil on plugs Took it in and they NEVER look at the spark plugs #3 car burning excessive amount of oil anywhere from 1 quart a week to 3 1/2 quarts after driving 600 miles. Took it into the shop for oil consumption testing only to be told that their warranty would not cover it and it needs a new engine. I have a 10 year or 100,000 mile warranty on my car! and at the present time I only have 88496 miles on my car I have documentation to back up my claim, I have been a loyal Kia owner for 18 years and they have absolutely treated me horrible in regards to this saying that it was lack of maintenance and they never checked the issues that led up to their findings. They indicated that there was sludge in my engine but could never prove or show me anything that they did to document the sludge and trying to blame it on me. This car is a safety hazard as I am aware of mini other Kia optima’s dad have either caught fire or repaired to have their motors replaced due to the same issues. Anything you can do to help me with this issue ! I’m 60 years old and know how to take care of my car
Corrective Action:
#1Headlights & break lights going out often. Bulbs can’t be replaced anymore due to wiring burnt ( 1 headlight ) Took it in and they didn’t even look at it. Have do Documents to back that up #2 Engine light coming on, diagnostic testing indicated spark plugs need to be replaced . Had to do this two times with oil on plugs Took it in and they NEVER look at the spark plugs #3 car burning excessive amount of oil anywhere from 1 quart a week to 3 1/2 quarts after driving 600 miles. Took it into the shop for oil consumption testing only to be told that their warranty would not cover it and it needs a new engine. I have a 10 year or 100,000 mile warranty on my car! and at the present time I only have 88496 miles on my car I have documentation to back up my claim, I have been a loyal Kia owner for 18 years and they have absolutely treated me horrible in regards to this saying that it was lack of maintenance and they never checked the issues that led up to their findings. They indicated that there was sludge in my engine but could never prove or show me anything that they did to document the sludge and trying to blame it on me. This car is a safety hazard as I am aware of mini other Kia optima’s dad have either caught fire or repaired to have their motors replaced due to the same issues. Anything you can do to help me with this issue ! I’m 60 years old and know how to take care of my car
Additional Notes:
#1Headlights & break lights going out often. Bulbs can’t be replaced anymore due to wiring burnt ( 1 headlight ) Took it in and they didn’t even look at it. Have do Documents to back that up #2 Engine light coming on, diagnostic testing indicated spark plugs need to be replaced . Had to do this two times with oil on plugs Took it in and they NEVER look at the spark plugs #3 car burning excessive amount of oil anywhere from 1 quart a week to 3 1/2 quarts after driving 600 miles. Took it into the shop for oil consumption testing only to be told that their warranty would not cover it and it needs a new engine. I have a 10 year or 100,000 mile warranty on my car! and at the present time I only have 88496 miles on my car I have documentation to back up my claim, I have been a loyal Kia owner for 18 years and they have absolutely treated me horrible in regards to this saying that it was lack of maintenance and they never checked the issues that led up to their findings. They indicated that there was sludge in my engine but could never prove or show me anything that they did to document the sludge and trying to blame it on me. This car is a safety hazard as I am aware of mini other Kia optima’s dad have either caught fire or repaired to have their motors replaced due to the same issues. Anything you can do to help me with this issue ! I’m 60 years old and know how to take care of my car
Mfg Campaign: 11446382
Recall Date: Jan 5, 2022
Kia America, Inc.
Defect Description:
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
Potential Consequences:
The contact's grandmother owns a 2016 Kia Optima. The contact stated that while driving at 25 MPH, the rear driver’s side window inadvertently fell. There were no warning lights illuminated. The contact veered to the side of the road and pulled up the window manually. She then inserted a piece of paper in the upper right corner of the window to keep it in place. The contact stated that the failure reoccurred while driving. The front and rear driver’s side windows and the rear passenger’s side window also inadvertently fell. The contact inserted pieces of paper in the upper right corner of each window. The vehicle was taken to the dealer but was not diagnosed. The dealer informed the contact that the vehicle would be repaired at her expense. The manufacturer was notified of the failure but did not provide any assistance. The vehicle was not repaired. The failure mileage was approximately 83,500.
Corrective Action:
The contact's grandmother owns a 2016 Kia Optima. The contact stated that while driving at 25 MPH, the rear driver’s side window inadvertently fell. There were no warning lights illuminated. The contact veered to the side of the road and pulled up the window manually. She then inserted a piece of paper in the upper right corner of the window to keep it in place. The contact stated that the failure reoccurred while driving. The front and rear driver’s side windows and the rear passenger’s side window also inadvertently fell. The contact inserted pieces of paper in the upper right corner of each window. The vehicle was taken to the dealer but was not diagnosed. The dealer informed the contact that the vehicle would be repaired at her expense. The manufacturer was notified of the failure but did not provide any assistance. The vehicle was not repaired. The failure mileage was approximately 83,500.
Additional Notes:
The contact's grandmother owns a 2016 Kia Optima. The contact stated that while driving at 25 MPH, the rear driver’s side window inadvertently fell. There were no warning lights illuminated. The contact veered to the side of the road and pulled up the window manually. She then inserted a piece of paper in the upper right corner of the window to keep it in place. The contact stated that the failure reoccurred while driving. The front and rear driver’s side windows and the rear passenger’s side window also inadvertently fell. The contact inserted pieces of paper in the upper right corner of each window. The vehicle was taken to the dealer but was not diagnosed. The dealer informed the contact that the vehicle would be repaired at her expense. The manufacturer was notified of the failure but did not provide any assistance. The vehicle was not repaired. The failure mileage was approximately 83,500.
Mfg Campaign: 11446056
Recall Date: Jan 3, 2022
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
In Sept the car oil light came on. The car was out of oil. Took it to shop and they could not find a leak. The car was filled with oil. Less than 1,000 miles later in Oct the same situation occurred again. The car was inspected an no leak was found but the oil was gone. In Dec after going 2 500 miles the same situation occurred again and another shop inspected and could not find out why. In all 3 situations the driver had to pull over immediately and be stranded until oil came.
Corrective Action:
In Sept the car oil light came on. The car was out of oil. Took it to shop and they could not find a leak. The car was filled with oil. Less than 1,000 miles later in Oct the same situation occurred again. The car was inspected an no leak was found but the oil was gone. In Dec after going 2 500 miles the same situation occurred again and another shop inspected and could not find out why. In all 3 situations the driver had to pull over immediately and be stranded until oil came.
Additional Notes:
In Sept the car oil light came on. The car was out of oil. Took it to shop and they could not find a leak. The car was filled with oil. Less than 1,000 miles later in Oct the same situation occurred again. The car was inspected an no leak was found but the oil was gone. In Dec after going 2 500 miles the same situation occurred again and another shop inspected and could not find out why. In all 3 situations the driver had to pull over immediately and be stranded until oil came.
Mfg Campaign: 11445663
Recall Date: Dec 30, 2021
Kia America, Inc.
Defect Description:
ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION: OIL COOLER
Potential Consequences:
The contact owns a 2016 Kia Optima. The contact stated that while driving at 20 MPH, the oil warning light illuminated. The contact veered to the side of the road and checked the oil level of the vehicle with the assistance of her son. The contact stated that her son noticed that the vehicle did not have oil on the dipstick. The vehicle was taken to Pep Boys who had previously refilled the oil and the oil was refilled; however, the failure reoccurred while driving. The vehicle was taken to the dealer who diagnosed that no issues were found. The dealer advised the contact to bring the vehicle back after 1,000 miles. The dealer also advised the contact to not open the oil cap per the manufacturer's instructions. The contact stated that the failure had been reoccurring while driving. The vehicle was taken to an independent mechanic who diagnosed that oil was leaking in the engine compartment and an unknown part needed to be replaced. The manufacturer was notified of the failure but did not provide assistance. The vehicle was not repaired. The approximate failure mileage was 141,000. Consumer stated mechanic put new oil valve gasket. Paid 300+ to put new gasket.
Corrective Action:
The contact owns a 2016 Kia Optima. The contact stated that while driving at 20 MPH, the oil warning light illuminated. The contact veered to the side of the road and checked the oil level of the vehicle with the assistance of her son. The contact stated that her son noticed that the vehicle did not have oil on the dipstick. The vehicle was taken to Pep Boys who had previously refilled the oil and the oil was refilled; however, the failure reoccurred while driving. The vehicle was taken to the dealer who diagnosed that no issues were found. The dealer advised the contact to bring the vehicle back after 1,000 miles. The dealer also advised the contact to not open the oil cap per the manufacturer's instructions. The contact stated that the failure had been reoccurring while driving. The vehicle was taken to an independent mechanic who diagnosed that oil was leaking in the engine compartment and an unknown part needed to be replaced. The manufacturer was notified of the failure but did not provide assistance. The vehicle was not repaired. The approximate failure mileage was 141,000. Consumer stated mechanic put new oil valve gasket. Paid 300+ to put new gasket.
Additional Notes:
The contact owns a 2016 Kia Optima. The contact stated that while driving at 20 MPH, the oil warning light illuminated. The contact veered to the side of the road and checked the oil level of the vehicle with the assistance of her son. The contact stated that her son noticed that the vehicle did not have oil on the dipstick. The vehicle was taken to Pep Boys who had previously refilled the oil and the oil was refilled; however, the failure reoccurred while driving. The vehicle was taken to the dealer who diagnosed that no issues were found. The dealer advised the contact to bring the vehicle back after 1,000 miles. The dealer also advised the contact to not open the oil cap per the manufacturer's instructions. The contact stated that the failure had been reoccurring while driving. The vehicle was taken to an independent mechanic who diagnosed that oil was leaking in the engine compartment and an unknown part needed to be replaced. The manufacturer was notified of the failure but did not provide assistance. The vehicle was not repaired. The approximate failure mileage was 141,000. Consumer stated mechanic put new oil valve gasket. Paid 300+ to put new gasket.
Mfg Campaign: 11445086
Recall Date: Dec 27, 2021
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
All four of my window regulators/and or motors have died within months of each other. First it was my back two, now my front two have gone and don’t stay up. I don’t have children nor frequent passengers. I find it mind boggling that all four of my windows have to be repaired. It is completely unsafe that my windows just drop at any given moment, especially if it’s pouring raining or even at night when it’s locked my personal stuff isn’t safe inside.
Corrective Action:
All four of my window regulators/and or motors have died within months of each other. First it was my back two, now my front two have gone and don’t stay up. I don’t have children nor frequent passengers. I find it mind boggling that all four of my windows have to be repaired. It is completely unsafe that my windows just drop at any given moment, especially if it’s pouring raining or even at night when it’s locked my personal stuff isn’t safe inside.
Additional Notes:
All four of my window regulators/and or motors have died within months of each other. First it was my back two, now my front two have gone and don’t stay up. I don’t have children nor frequent passengers. I find it mind boggling that all four of my windows have to be repaired. It is completely unsafe that my windows just drop at any given moment, especially if it’s pouring raining or even at night when it’s locked my personal stuff isn’t safe inside.
Mfg Campaign: 11445143
Recall Date: Dec 27, 2021
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
First my driver side back window wouldn’t roll up or down. It just sags and falls down everytime I drive so I duck taped it until I could afford to get it fixed. Now a month later, the passenger back seat is doing this exact same thing. There is over 100 articles of people talking about this exact problem with 2016-2017 Kia Optimas and I read apparently Kia is even aware as they sent out an alert to dealerships about it or something along those lines? Well that’s all great and dandy but what about the people who already have the car and are dealing with the problems? I have 2 kids under 2 and it’s a tough financial time. Even with the duct tape, it doesn’t always hold and the window will fall down on the highway and my son starts screaming crying cause its loud and the hard wind hits his face. This should be resolved. It shouldn’t take more than like 5 people complaining about the same thing for it to be deeply looked into and fixed. There’s well over 100 people talking about online like I said.
Corrective Action:
First my driver side back window wouldn’t roll up or down. It just sags and falls down everytime I drive so I duck taped it until I could afford to get it fixed. Now a month later, the passenger back seat is doing this exact same thing. There is over 100 articles of people talking about this exact problem with 2016-2017 Kia Optimas and I read apparently Kia is even aware as they sent out an alert to dealerships about it or something along those lines? Well that’s all great and dandy but what about the people who already have the car and are dealing with the problems? I have 2 kids under 2 and it’s a tough financial time. Even with the duct tape, it doesn’t always hold and the window will fall down on the highway and my son starts screaming crying cause its loud and the hard wind hits his face. This should be resolved. It shouldn’t take more than like 5 people complaining about the same thing for it to be deeply looked into and fixed. There’s well over 100 people talking about online like I said.
Additional Notes:
First my driver side back window wouldn’t roll up or down. It just sags and falls down everytime I drive so I duck taped it until I could afford to get it fixed. Now a month later, the passenger back seat is doing this exact same thing. There is over 100 articles of people talking about this exact problem with 2016-2017 Kia Optimas and I read apparently Kia is even aware as they sent out an alert to dealerships about it or something along those lines? Well that’s all great and dandy but what about the people who already have the car and are dealing with the problems? I have 2 kids under 2 and it’s a tough financial time. Even with the duct tape, it doesn’t always hold and the window will fall down on the highway and my son starts screaming crying cause its loud and the hard wind hits his face. This should be resolved. It shouldn’t take more than like 5 people complaining about the same thing for it to be deeply looked into and fixed. There’s well over 100 people talking about online like I said.
Mfg Campaign: 11444347
Recall Date: Dec 19, 2021
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Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury