Complaints & Recalls
Official Safety Recalls - Important!
9 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2016-2017 Rio, 2016-2018 Optima, 2017-2018 Optima Hybrid and Optima Plug-in Hybrid vehicles. The trunk latch base may crack, preventing the opening of the trunk from the inside. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 401, "Internal Trunk Release."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC278
Recall Date: Aug 24, 2023
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2011-2017 Optima, 2012-2017 Sorento and 2011-2018 Sportage vehicles that previously received an engine replacement under recall number 17V-224, warranty, or the Knock Sensor Detection System (KSDS) Product Improvement Campaign. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned or improperly torqued during the engine replacement procedure, possibly causing a fuel leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC172
Recall Date: Dec 19, 2018
Kia Motors America
Safety Issue:
Kia Motors America (Kia) has recalled one 2016 Optima vehicle. In this vehicle, the end seal for the driver's frontal air bag inflator may not have been properly installed, possibly resulting in reduced inflation of the frontal air bag in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC143
Recall Date: Jan 6, 2017
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain model year 2016 Kia Optima vehicles manufactured November 13, 2015, to April 23, 2016 and equipped with a 2.4l engine. The right front axle driveshaft may crack and fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC139
Recall Date: Oct 3, 2016
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain model year 2016 Kia Optima vehicles manufactured November 10, 2015, to February 12, 2016. In these vehicles, a chemical enhancer required for the for the second stage deployment of the driver's frontal air bag was not loaded, resulting in the second stage not deploying in necessitating crashes.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC131
Recall Date: Apr 21, 2016
Consumer Complaints
970 ComplaintsKia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
No FireNo Injuries0 Deaths0 I’m experiencing severe oil consumption and spark plug fouling, which are known problems with the GDI engine. This is affecting driveability and may indicate piston ring or valve seal failure. My engine code starts with G4KJ which falls under the current recall, but my vin does not show up. Why isn't my car eligible? I have called Kia and their response was to call my local dealership. Started noticing the issue on [XXX]. Called dealership at that time and they said my car doesn't qualify. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
No FireNo Injuries0 Deaths0 I’m experiencing severe oil consumption and spark plug fouling, which are known problems with the GDI engine. This is affecting driveability and may indicate piston ring or valve seal failure. My engine code starts with G4KJ which falls under the current recall, but my vin does not show up. Why isn't my car eligible? I have called Kia and their response was to call my local dealership. Started noticing the issue on [XXX]. Called dealership at that time and they said my car doesn't qualify. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
No FireNo Injuries0 Deaths0 I’m experiencing severe oil consumption and spark plug fouling, which are known problems with the GDI engine. This is affecting driveability and may indicate piston ring or valve seal failure. My engine code starts with G4KJ which falls under the current recall, but my vin does not show up. Why isn't my car eligible? I have called Kia and their response was to call my local dealership. Started noticing the issue on [XXX]. Called dealership at that time and they said my car doesn't qualify. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11676566
Recall Date: Jul 28, 2025
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
While driving at approximately 45/50 mph, the right rear window suddenly dropped into the door panel without warning. This unexpected failure startled me and created a distraction while driving, as well as compromised my ability to hear and concentrate safely. My left rear window has also slipped into the door panel and is now being held up by shims and I have now discovered that the issue is due to a failed window regulator. This is a known issue in similar vehicles and poses a potential safety hazard, especially during adverse weather or high-speed driving. The Manufacturer has not issued a recall only a bulletin and the cost that was quoted to me from Hendrick Kia of Concord was over $900 dollars a regulator.
Corrective Action:
While driving at approximately 45/50 mph, the right rear window suddenly dropped into the door panel without warning. This unexpected failure startled me and created a distraction while driving, as well as compromised my ability to hear and concentrate safely. My left rear window has also slipped into the door panel and is now being held up by shims and I have now discovered that the issue is due to a failed window regulator. This is a known issue in similar vehicles and poses a potential safety hazard, especially during adverse weather or high-speed driving. The Manufacturer has not issued a recall only a bulletin and the cost that was quoted to me from Hendrick Kia of Concord was over $900 dollars a regulator.
Additional Notes:
While driving at approximately 45/50 mph, the right rear window suddenly dropped into the door panel without warning. This unexpected failure startled me and created a distraction while driving, as well as compromised my ability to hear and concentrate safely. My left rear window has also slipped into the door panel and is now being held up by shims and I have now discovered that the issue is due to a failed window regulator. This is a known issue in similar vehicles and poses a potential safety hazard, especially during adverse weather or high-speed driving. The Manufacturer has not issued a recall only a bulletin and the cost that was quoted to me from Hendrick Kia of Concord was over $900 dollars a regulator.
Mfg Campaign: 11676220
Recall Date: Jul 25, 2025
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Complaint Message – 2016 Kia Optima Engine Failure Without Oil Light Warning I am the owner of a 2016 Kia Optima (VIN: [XXX] ). My vehicle suffered complete engine failure due to oil starvation — without any prior oil warning light or indication. The engine died while driving, and it was only afterward that I discovered the engine oil was extremely low. The oil pressure light never illuminated at any point to warn me. I am aware that Kia previously recalled earlier model years (2011–2014) for similar engine issues under Recall SC147 and others, related to the Theta II engine and oil pressure-related failures. Many owners reported the exact same symptom — catastrophic engine failure without oil light warnings — that I am now experiencing in my 2016 Optima. Although my model year is not included in the existing recall, the failure pattern appears identical. I believe this presents a significant safety issue that should be investigated. A critical warning system (oil pressure light) failed to function properly, which directly led to engine damage. I am requesting that this issue be reviewed and investigated by NHTSA and Kia for potential expansion of the recall or warranty coverage to include the 2016 Optima. I have already contacted Kia and am pursuing further review through the dealership and customer support. Please note that other 2016 Optima owners have reported similar complaints online and in forums, and this issue may affect a broader number of vehicles than currently acknowledged. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Complaint Message – 2016 Kia Optima Engine Failure Without Oil Light Warning I am the owner of a 2016 Kia Optima (VIN: [XXX] ). My vehicle suffered complete engine failure due to oil starvation — without any prior oil warning light or indication. The engine died while driving, and it was only afterward that I discovered the engine oil was extremely low. The oil pressure light never illuminated at any point to warn me. I am aware that Kia previously recalled earlier model years (2011–2014) for similar engine issues under Recall SC147 and others, related to the Theta II engine and oil pressure-related failures. Many owners reported the exact same symptom — catastrophic engine failure without oil light warnings — that I am now experiencing in my 2016 Optima. Although my model year is not included in the existing recall, the failure pattern appears identical. I believe this presents a significant safety issue that should be investigated. A critical warning system (oil pressure light) failed to function properly, which directly led to engine damage. I am requesting that this issue be reviewed and investigated by NHTSA and Kia for potential expansion of the recall or warranty coverage to include the 2016 Optima. I have already contacted Kia and am pursuing further review through the dealership and customer support. Please note that other 2016 Optima owners have reported similar complaints online and in forums, and this issue may affect a broader number of vehicles than currently acknowledged. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Complaint Message – 2016 Kia Optima Engine Failure Without Oil Light Warning I am the owner of a 2016 Kia Optima (VIN: [XXX] ). My vehicle suffered complete engine failure due to oil starvation — without any prior oil warning light or indication. The engine died while driving, and it was only afterward that I discovered the engine oil was extremely low. The oil pressure light never illuminated at any point to warn me. I am aware that Kia previously recalled earlier model years (2011–2014) for similar engine issues under Recall SC147 and others, related to the Theta II engine and oil pressure-related failures. Many owners reported the exact same symptom — catastrophic engine failure without oil light warnings — that I am now experiencing in my 2016 Optima. Although my model year is not included in the existing recall, the failure pattern appears identical. I believe this presents a significant safety issue that should be investigated. A critical warning system (oil pressure light) failed to function properly, which directly led to engine damage. I am requesting that this issue be reviewed and investigated by NHTSA and Kia for potential expansion of the recall or warranty coverage to include the 2016 Optima. I have already contacted Kia and am pursuing further review through the dealership and customer support. Please note that other 2016 Optima owners have reported similar complaints online and in forums, and this issue may affect a broader number of vehicles than currently acknowledged. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11675639
Recall Date: Jul 23, 2025
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Complaint Message – 2016 Kia Optima Engine Failure Without Oil Light Warning I am the owner of a 2016 Kia Optima (VIN: [XXX] ). My vehicle suffered complete engine failure due to oil starvation — without any prior oil warning light or indication. The engine died while driving, and it was only afterward that I discovered the engine oil was extremely low. The oil pressure light never illuminated at any point to warn me. I am aware that Kia previously recalled earlier model years (2011–2014) for similar engine issues under Recall SC147 and others, related to the Theta II engine and oil pressure-related failures. Many owners reported the exact same symptom — catastrophic engine failure without oil light warnings — that I am now experiencing in my 2016 Optima. Although my model year is not included in the existing recall, the failure pattern appears identical. I believe this presents a significant safety issue that should be investigated. A critical warning system (oil pressure light) failed to function properly, which directly led to engine damage. I am requesting that this issue be reviewed and investigated by NHTSA and Kia for potential expansion of the recall or warranty coverage to include the 2016 Optima. I have already contacted Kia and am pursuing further review through the dealership and customer support. Please note that other 2016 Optima owners have reported similar complaints online and in forums, and this issue may affect a broader number of vehicles than currently acknowledged. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Complaint Message – 2016 Kia Optima Engine Failure Without Oil Light Warning I am the owner of a 2016 Kia Optima (VIN: [XXX] ). My vehicle suffered complete engine failure due to oil starvation — without any prior oil warning light or indication. The engine died while driving, and it was only afterward that I discovered the engine oil was extremely low. The oil pressure light never illuminated at any point to warn me. I am aware that Kia previously recalled earlier model years (2011–2014) for similar engine issues under Recall SC147 and others, related to the Theta II engine and oil pressure-related failures. Many owners reported the exact same symptom — catastrophic engine failure without oil light warnings — that I am now experiencing in my 2016 Optima. Although my model year is not included in the existing recall, the failure pattern appears identical. I believe this presents a significant safety issue that should be investigated. A critical warning system (oil pressure light) failed to function properly, which directly led to engine damage. I am requesting that this issue be reviewed and investigated by NHTSA and Kia for potential expansion of the recall or warranty coverage to include the 2016 Optima. I have already contacted Kia and am pursuing further review through the dealership and customer support. Please note that other 2016 Optima owners have reported similar complaints online and in forums, and this issue may affect a broader number of vehicles than currently acknowledged. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Complaint Message – 2016 Kia Optima Engine Failure Without Oil Light Warning I am the owner of a 2016 Kia Optima (VIN: [XXX] ). My vehicle suffered complete engine failure due to oil starvation — without any prior oil warning light or indication. The engine died while driving, and it was only afterward that I discovered the engine oil was extremely low. The oil pressure light never illuminated at any point to warn me. I am aware that Kia previously recalled earlier model years (2011–2014) for similar engine issues under Recall SC147 and others, related to the Theta II engine and oil pressure-related failures. Many owners reported the exact same symptom — catastrophic engine failure without oil light warnings — that I am now experiencing in my 2016 Optima. Although my model year is not included in the existing recall, the failure pattern appears identical. I believe this presents a significant safety issue that should be investigated. A critical warning system (oil pressure light) failed to function properly, which directly led to engine damage. I am requesting that this issue be reviewed and investigated by NHTSA and Kia for potential expansion of the recall or warranty coverage to include the 2016 Optima. I have already contacted Kia and am pursuing further review through the dealership and customer support. Please note that other 2016 Optima owners have reported similar complaints online and in forums, and this issue may affect a broader number of vehicles than currently acknowledged. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11675639
Recall Date: Jul 23, 2025
Kia America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
Complaint Message – 2016 Kia Optima Engine Failure Without Oil Light Warning I am the owner of a 2016 Kia Optima (VIN: [XXX] ). My vehicle suffered complete engine failure due to oil starvation — without any prior oil warning light or indication. The engine died while driving, and it was only afterward that I discovered the engine oil was extremely low. The oil pressure light never illuminated at any point to warn me. I am aware that Kia previously recalled earlier model years (2011–2014) for similar engine issues under Recall SC147 and others, related to the Theta II engine and oil pressure-related failures. Many owners reported the exact same symptom — catastrophic engine failure without oil light warnings — that I am now experiencing in my 2016 Optima. Although my model year is not included in the existing recall, the failure pattern appears identical. I believe this presents a significant safety issue that should be investigated. A critical warning system (oil pressure light) failed to function properly, which directly led to engine damage. I am requesting that this issue be reviewed and investigated by NHTSA and Kia for potential expansion of the recall or warranty coverage to include the 2016 Optima. I have already contacted Kia and am pursuing further review through the dealership and customer support. Please note that other 2016 Optima owners have reported similar complaints online and in forums, and this issue may affect a broader number of vehicles than currently acknowledged. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Complaint Message – 2016 Kia Optima Engine Failure Without Oil Light Warning I am the owner of a 2016 Kia Optima (VIN: [XXX] ). My vehicle suffered complete engine failure due to oil starvation — without any prior oil warning light or indication. The engine died while driving, and it was only afterward that I discovered the engine oil was extremely low. The oil pressure light never illuminated at any point to warn me. I am aware that Kia previously recalled earlier model years (2011–2014) for similar engine issues under Recall SC147 and others, related to the Theta II engine and oil pressure-related failures. Many owners reported the exact same symptom — catastrophic engine failure without oil light warnings — that I am now experiencing in my 2016 Optima. Although my model year is not included in the existing recall, the failure pattern appears identical. I believe this presents a significant safety issue that should be investigated. A critical warning system (oil pressure light) failed to function properly, which directly led to engine damage. I am requesting that this issue be reviewed and investigated by NHTSA and Kia for potential expansion of the recall or warranty coverage to include the 2016 Optima. I have already contacted Kia and am pursuing further review through the dealership and customer support. Please note that other 2016 Optima owners have reported similar complaints online and in forums, and this issue may affect a broader number of vehicles than currently acknowledged. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Complaint Message – 2016 Kia Optima Engine Failure Without Oil Light Warning I am the owner of a 2016 Kia Optima (VIN: [XXX] ). My vehicle suffered complete engine failure due to oil starvation — without any prior oil warning light or indication. The engine died while driving, and it was only afterward that I discovered the engine oil was extremely low. The oil pressure light never illuminated at any point to warn me. I am aware that Kia previously recalled earlier model years (2011–2014) for similar engine issues under Recall SC147 and others, related to the Theta II engine and oil pressure-related failures. Many owners reported the exact same symptom — catastrophic engine failure without oil light warnings — that I am now experiencing in my 2016 Optima. Although my model year is not included in the existing recall, the failure pattern appears identical. I believe this presents a significant safety issue that should be investigated. A critical warning system (oil pressure light) failed to function properly, which directly led to engine damage. I am requesting that this issue be reviewed and investigated by NHTSA and Kia for potential expansion of the recall or warranty coverage to include the 2016 Optima. I have already contacted Kia and am pursuing further review through the dealership and customer support. Please note that other 2016 Optima owners have reported similar complaints online and in forums, and this issue may affect a broader number of vehicles than currently acknowledged. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11675639
Recall Date: Jul 23, 2025
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
I’m experiencing severe oil consumption and spark plug fouling, which are known problems with the GDI engine. This is affecting driveability and may indicate piston ring or valve seal failure.
Corrective Action:
I’m experiencing severe oil consumption and spark plug fouling, which are known problems with the GDI engine. This is affecting driveability and may indicate piston ring or valve seal failure.
Additional Notes:
I’m experiencing severe oil consumption and spark plug fouling, which are known problems with the GDI engine. This is affecting driveability and may indicate piston ring or valve seal failure.
Mfg Campaign: 11675447
Recall Date: Jul 22, 2025
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
Potential Consequences:
Odometer Fraud. The contact purchased a 2016 Kia Optima. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a dealer sale. At the time of purchase, the vehicle mileage was 56,276. and at the time of registration, it was discovered that the mileage was 114,000.
Corrective Action:
Odometer Fraud. The contact purchased a 2016 Kia Optima. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a dealer sale. At the time of purchase, the vehicle mileage was 56,276. and at the time of registration, it was discovered that the mileage was 114,000.
Additional Notes:
Odometer Fraud. The contact purchased a 2016 Kia Optima. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a dealer sale. At the time of purchase, the vehicle mileage was 56,276. and at the time of registration, it was discovered that the mileage was 114,000.
Mfg Campaign: 11675005
Recall Date: Jul 21, 2025
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Engine issue, it’s knocking loud and misfires. Engine light flashing and Car went into limp mode , will not go over 60 mph . I have changed the spark plugs, knock sensor, and had an oil change nothing has fixed my issue.
Corrective Action:
Engine issue, it’s knocking loud and misfires. Engine light flashing and Car went into limp mode , will not go over 60 mph . I have changed the spark plugs, knock sensor, and had an oil change nothing has fixed my issue.
Additional Notes:
Engine issue, it’s knocking loud and misfires. Engine light flashing and Car went into limp mode , will not go over 60 mph . I have changed the spark plugs, knock sensor, and had an oil change nothing has fixed my issue.
Mfg Campaign: 11674420
Recall Date: Jul 18, 2025
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
1) Rear passenger window failed a couple months ago. I believe it was regulator, not 100% sure. Cost me a couple hundred to fix. Now, few months later, the driver side rear window has failed. I rarely use the windows so I believe the failing parts are Kia known manufacturing defect. The dealer acknowledged that it’s a known problem with the vehicles like mine and even suggested the other one is going to fail soon. Now it has. If the dealership is aware then it’s likely a Kia flaw. If it’s a know manufacturing flaw, shouldn’t Kia should be fixing them instead of making customers spend upwards of $1k+ to fix both windows? 2) cruise control cuts off or doesn’t set and menus won’t go back to speedometer. While trying to set cruise control, it gets into the menu and won’t go back to the speedometer. Sometimes I have to pull over and stop to get the cruise control to work again. It gets stuck in the menu and can’t see the speedometer. Might get stuck on the trip screen, or the range. This has been happening since about 75k miles. It also doesn’t work with the pedal to set sometimes. Messing with it while driving can be a real hazard and sometimes I need to have cruise control to work. It’s deforming more than just inconvenient
Corrective Action:
1) Rear passenger window failed a couple months ago. I believe it was regulator, not 100% sure. Cost me a couple hundred to fix. Now, few months later, the driver side rear window has failed. I rarely use the windows so I believe the failing parts are Kia known manufacturing defect. The dealer acknowledged that it’s a known problem with the vehicles like mine and even suggested the other one is going to fail soon. Now it has. If the dealership is aware then it’s likely a Kia flaw. If it’s a know manufacturing flaw, shouldn’t Kia should be fixing them instead of making customers spend upwards of $1k+ to fix both windows? 2) cruise control cuts off or doesn’t set and menus won’t go back to speedometer. While trying to set cruise control, it gets into the menu and won’t go back to the speedometer. Sometimes I have to pull over and stop to get the cruise control to work again. It gets stuck in the menu and can’t see the speedometer. Might get stuck on the trip screen, or the range. This has been happening since about 75k miles. It also doesn’t work with the pedal to set sometimes. Messing with it while driving can be a real hazard and sometimes I need to have cruise control to work. It’s deforming more than just inconvenient
Additional Notes:
1) Rear passenger window failed a couple months ago. I believe it was regulator, not 100% sure. Cost me a couple hundred to fix. Now, few months later, the driver side rear window has failed. I rarely use the windows so I believe the failing parts are Kia known manufacturing defect. The dealer acknowledged that it’s a known problem with the vehicles like mine and even suggested the other one is going to fail soon. Now it has. If the dealership is aware then it’s likely a Kia flaw. If it’s a know manufacturing flaw, shouldn’t Kia should be fixing them instead of making customers spend upwards of $1k+ to fix both windows? 2) cruise control cuts off or doesn’t set and menus won’t go back to speedometer. While trying to set cruise control, it gets into the menu and won’t go back to the speedometer. Sometimes I have to pull over and stop to get the cruise control to work again. It gets stuck in the menu and can’t see the speedometer. Might get stuck on the trip screen, or the range. This has been happening since about 75k miles. It also doesn’t work with the pedal to set sometimes. Messing with it while driving can be a real hazard and sometimes I need to have cruise control to work. It’s deforming more than just inconvenient
Mfg Campaign: 11673169
Recall Date: Jul 13, 2025
Kia America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
1) Rear passenger window failed a couple months ago. I believe it was regulator, not 100% sure. Cost me a couple hundred to fix. Now, few months later, the driver side rear window has failed. I rarely use the windows so I believe the failing parts are Kia known manufacturing defect. The dealer acknowledged that it’s a known problem with the vehicles like mine and even suggested the other one is going to fail soon. Now it has. If the dealership is aware then it’s likely a Kia flaw. If it’s a know manufacturing flaw, shouldn’t Kia should be fixing them instead of making customers spend upwards of $1k+ to fix both windows? 2) cruise control cuts off or doesn’t set and menus won’t go back to speedometer. While trying to set cruise control, it gets into the menu and won’t go back to the speedometer. Sometimes I have to pull over and stop to get the cruise control to work again. It gets stuck in the menu and can’t see the speedometer. Might get stuck on the trip screen, or the range. This has been happening since about 75k miles. It also doesn’t work with the pedal to set sometimes. Messing with it while driving can be a real hazard and sometimes I need to have cruise control to work. It’s deforming more than just inconvenient
Corrective Action:
1) Rear passenger window failed a couple months ago. I believe it was regulator, not 100% sure. Cost me a couple hundred to fix. Now, few months later, the driver side rear window has failed. I rarely use the windows so I believe the failing parts are Kia known manufacturing defect. The dealer acknowledged that it’s a known problem with the vehicles like mine and even suggested the other one is going to fail soon. Now it has. If the dealership is aware then it’s likely a Kia flaw. If it’s a know manufacturing flaw, shouldn’t Kia should be fixing them instead of making customers spend upwards of $1k+ to fix both windows? 2) cruise control cuts off or doesn’t set and menus won’t go back to speedometer. While trying to set cruise control, it gets into the menu and won’t go back to the speedometer. Sometimes I have to pull over and stop to get the cruise control to work again. It gets stuck in the menu and can’t see the speedometer. Might get stuck on the trip screen, or the range. This has been happening since about 75k miles. It also doesn’t work with the pedal to set sometimes. Messing with it while driving can be a real hazard and sometimes I need to have cruise control to work. It’s deforming more than just inconvenient
Additional Notes:
1) Rear passenger window failed a couple months ago. I believe it was regulator, not 100% sure. Cost me a couple hundred to fix. Now, few months later, the driver side rear window has failed. I rarely use the windows so I believe the failing parts are Kia known manufacturing defect. The dealer acknowledged that it’s a known problem with the vehicles like mine and even suggested the other one is going to fail soon. Now it has. If the dealership is aware then it’s likely a Kia flaw. If it’s a know manufacturing flaw, shouldn’t Kia should be fixing them instead of making customers spend upwards of $1k+ to fix both windows? 2) cruise control cuts off or doesn’t set and menus won’t go back to speedometer. While trying to set cruise control, it gets into the menu and won’t go back to the speedometer. Sometimes I have to pull over and stop to get the cruise control to work again. It gets stuck in the menu and can’t see the speedometer. Might get stuck on the trip screen, or the range. This has been happening since about 75k miles. It also doesn’t work with the pedal to set sometimes. Messing with it while driving can be a real hazard and sometimes I need to have cruise control to work. It’s deforming more than just inconvenient
Mfg Campaign: 11673169
Recall Date: Jul 13, 2025
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I own a 2016 Kia Optima EX with VIN [XXX] . The engine failed at 85,763 miles due to a rod bearing seizure. This matches the known defect in Kia’s 2.4L GDI engines, which has been the subject of recalls and service campaigns in the past. Despite being covered under Kia’s extended engine warranty, Kia America denied my engine replacement claim. They cited "vehicle reconditioning" and "multiple ownership" as reasons — neither of which are valid grounds to void warranty coverage, especially for a known defect. A certified Kia dealership (Mark Kia in Scottsdale, AZ) approved my vehicle for warranty replacement, and submitted the request. Kia corporate denied it. This creates a serious safety concern and shows that Kia may be wrongfully avoiding responsibility for this defect. Please investigate. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
I own a 2016 Kia Optima EX with VIN [XXX] . The engine failed at 85,763 miles due to a rod bearing seizure. This matches the known defect in Kia’s 2.4L GDI engines, which has been the subject of recalls and service campaigns in the past. Despite being covered under Kia’s extended engine warranty, Kia America denied my engine replacement claim. They cited "vehicle reconditioning" and "multiple ownership" as reasons — neither of which are valid grounds to void warranty coverage, especially for a known defect. A certified Kia dealership (Mark Kia in Scottsdale, AZ) approved my vehicle for warranty replacement, and submitted the request. Kia corporate denied it. This creates a serious safety concern and shows that Kia may be wrongfully avoiding responsibility for this defect. Please investigate. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
I own a 2016 Kia Optima EX with VIN [XXX] . The engine failed at 85,763 miles due to a rod bearing seizure. This matches the known defect in Kia’s 2.4L GDI engines, which has been the subject of recalls and service campaigns in the past. Despite being covered under Kia’s extended engine warranty, Kia America denied my engine replacement claim. They cited "vehicle reconditioning" and "multiple ownership" as reasons — neither of which are valid grounds to void warranty coverage, especially for a known defect. A certified Kia dealership (Mark Kia in Scottsdale, AZ) approved my vehicle for warranty replacement, and submitted the request. Kia corporate denied it. This creates a serious safety concern and shows that Kia may be wrongfully avoiding responsibility for this defect. Please investigate. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11672313
Recall Date: Jul 9, 2025
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Several safety-critical systems failed on this vehicle. The engine (Theta II 2.4L GDI) failed due to rod bearing wear, causing sudden power loss on the highway. The vehicle entered limp mode, once at 50 mph in 2018 and again at 70 mph in 2025, and had to be pulled over quickly to avoid collision. Additional issues: all four windows failed at different times, leaving them stuck open and creating safety risks in weather or emergencies. The trunk latch failed, causing unsecured cargo risk. ABS, TPMS, and traction control warning lights illuminated repeatedly, indicating possible loss of critical safety systems. A loose wiring harness caused the turn signal bulb to burn out repeatedly, reducing visibility and signaling. The dealership performed the KSDS software update after I reported engine trouble but did not resolve the issue. The engine soon failed completely while driving. Other issues, such as the fuse box blowing fuses from a standard USB charger have also been documented by a Kia dealership but not always fully repaired. The most recent engine failure and electrical defects are being inspected by a Kia dealership, and Kia Consumer Affairs is reviewing the warranty claim. Prior to the engine failure, I smelled burning oil and topped it off monthly due to excessive consumption. The oil level light and check engine light only appeared during limp mode right before the failure. These repeated safety-critical defects, particularly sudden engine failure at highway speed, created a significant safety hazard for myself and others on the road. At the time of this report, I am in the process of seeking warranty coverage for the catastrophic engine failure through Kia. The failure behavior (limp mode, flashing check engine light, and rod knock) is consistent with the safety defect described in the Theta II engine settlement. I am concerned that despite this being a known issue, there may be delays or denials in honoring the safety-related warranty repair.
Corrective Action:
Several safety-critical systems failed on this vehicle. The engine (Theta II 2.4L GDI) failed due to rod bearing wear, causing sudden power loss on the highway. The vehicle entered limp mode, once at 50 mph in 2018 and again at 70 mph in 2025, and had to be pulled over quickly to avoid collision. Additional issues: all four windows failed at different times, leaving them stuck open and creating safety risks in weather or emergencies. The trunk latch failed, causing unsecured cargo risk. ABS, TPMS, and traction control warning lights illuminated repeatedly, indicating possible loss of critical safety systems. A loose wiring harness caused the turn signal bulb to burn out repeatedly, reducing visibility and signaling. The dealership performed the KSDS software update after I reported engine trouble but did not resolve the issue. The engine soon failed completely while driving. Other issues, such as the fuse box blowing fuses from a standard USB charger have also been documented by a Kia dealership but not always fully repaired. The most recent engine failure and electrical defects are being inspected by a Kia dealership, and Kia Consumer Affairs is reviewing the warranty claim. Prior to the engine failure, I smelled burning oil and topped it off monthly due to excessive consumption. The oil level light and check engine light only appeared during limp mode right before the failure. These repeated safety-critical defects, particularly sudden engine failure at highway speed, created a significant safety hazard for myself and others on the road. At the time of this report, I am in the process of seeking warranty coverage for the catastrophic engine failure through Kia. The failure behavior (limp mode, flashing check engine light, and rod knock) is consistent with the safety defect described in the Theta II engine settlement. I am concerned that despite this being a known issue, there may be delays or denials in honoring the safety-related warranty repair.
Additional Notes:
Several safety-critical systems failed on this vehicle. The engine (Theta II 2.4L GDI) failed due to rod bearing wear, causing sudden power loss on the highway. The vehicle entered limp mode, once at 50 mph in 2018 and again at 70 mph in 2025, and had to be pulled over quickly to avoid collision. Additional issues: all four windows failed at different times, leaving them stuck open and creating safety risks in weather or emergencies. The trunk latch failed, causing unsecured cargo risk. ABS, TPMS, and traction control warning lights illuminated repeatedly, indicating possible loss of critical safety systems. A loose wiring harness caused the turn signal bulb to burn out repeatedly, reducing visibility and signaling. The dealership performed the KSDS software update after I reported engine trouble but did not resolve the issue. The engine soon failed completely while driving. Other issues, such as the fuse box blowing fuses from a standard USB charger have also been documented by a Kia dealership but not always fully repaired. The most recent engine failure and electrical defects are being inspected by a Kia dealership, and Kia Consumer Affairs is reviewing the warranty claim. Prior to the engine failure, I smelled burning oil and topped it off monthly due to excessive consumption. The oil level light and check engine light only appeared during limp mode right before the failure. These repeated safety-critical defects, particularly sudden engine failure at highway speed, created a significant safety hazard for myself and others on the road. At the time of this report, I am in the process of seeking warranty coverage for the catastrophic engine failure through Kia. The failure behavior (limp mode, flashing check engine light, and rod knock) is consistent with the safety defect described in the Theta II engine settlement. I am concerned that despite this being a known issue, there may be delays or denials in honoring the safety-related warranty repair.
Mfg Campaign: 11672345
Recall Date: Jul 9, 2025
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Several safety-critical systems failed on this vehicle. The engine (Theta II 2.4L GDI) failed due to rod bearing wear, causing sudden power loss on the highway. The vehicle entered limp mode, once at 50 mph in 2018 and again at 70 mph in 2025, and had to be pulled over quickly to avoid collision. Additional issues: all four windows failed at different times, leaving them stuck open and creating safety risks in weather or emergencies. The trunk latch failed, causing unsecured cargo risk. ABS, TPMS, and traction control warning lights illuminated repeatedly, indicating possible loss of critical safety systems. A loose wiring harness caused the turn signal bulb to burn out repeatedly, reducing visibility and signaling. The dealership performed the KSDS software update after I reported engine trouble but did not resolve the issue. The engine soon failed completely while driving. Other issues, such as the fuse box blowing fuses from a standard USB charger have also been documented by a Kia dealership but not always fully repaired. The most recent engine failure and electrical defects are being inspected by a Kia dealership, and Kia Consumer Affairs is reviewing the warranty claim. Prior to the engine failure, I smelled burning oil and topped it off monthly due to excessive consumption. The oil level light and check engine light only appeared during limp mode right before the failure. These repeated safety-critical defects, particularly sudden engine failure at highway speed, created a significant safety hazard for myself and others on the road. At the time of this report, I am in the process of seeking warranty coverage for the catastrophic engine failure through Kia. The failure behavior (limp mode, flashing check engine light, and rod knock) is consistent with the safety defect described in the Theta II engine settlement. I am concerned that despite this being a known issue, there may be delays or denials in honoring the safety-related warranty repair.
Corrective Action:
Several safety-critical systems failed on this vehicle. The engine (Theta II 2.4L GDI) failed due to rod bearing wear, causing sudden power loss on the highway. The vehicle entered limp mode, once at 50 mph in 2018 and again at 70 mph in 2025, and had to be pulled over quickly to avoid collision. Additional issues: all four windows failed at different times, leaving them stuck open and creating safety risks in weather or emergencies. The trunk latch failed, causing unsecured cargo risk. ABS, TPMS, and traction control warning lights illuminated repeatedly, indicating possible loss of critical safety systems. A loose wiring harness caused the turn signal bulb to burn out repeatedly, reducing visibility and signaling. The dealership performed the KSDS software update after I reported engine trouble but did not resolve the issue. The engine soon failed completely while driving. Other issues, such as the fuse box blowing fuses from a standard USB charger have also been documented by a Kia dealership but not always fully repaired. The most recent engine failure and electrical defects are being inspected by a Kia dealership, and Kia Consumer Affairs is reviewing the warranty claim. Prior to the engine failure, I smelled burning oil and topped it off monthly due to excessive consumption. The oil level light and check engine light only appeared during limp mode right before the failure. These repeated safety-critical defects, particularly sudden engine failure at highway speed, created a significant safety hazard for myself and others on the road. At the time of this report, I am in the process of seeking warranty coverage for the catastrophic engine failure through Kia. The failure behavior (limp mode, flashing check engine light, and rod knock) is consistent with the safety defect described in the Theta II engine settlement. I am concerned that despite this being a known issue, there may be delays or denials in honoring the safety-related warranty repair.
Additional Notes:
Several safety-critical systems failed on this vehicle. The engine (Theta II 2.4L GDI) failed due to rod bearing wear, causing sudden power loss on the highway. The vehicle entered limp mode, once at 50 mph in 2018 and again at 70 mph in 2025, and had to be pulled over quickly to avoid collision. Additional issues: all four windows failed at different times, leaving them stuck open and creating safety risks in weather or emergencies. The trunk latch failed, causing unsecured cargo risk. ABS, TPMS, and traction control warning lights illuminated repeatedly, indicating possible loss of critical safety systems. A loose wiring harness caused the turn signal bulb to burn out repeatedly, reducing visibility and signaling. The dealership performed the KSDS software update after I reported engine trouble but did not resolve the issue. The engine soon failed completely while driving. Other issues, such as the fuse box blowing fuses from a standard USB charger have also been documented by a Kia dealership but not always fully repaired. The most recent engine failure and electrical defects are being inspected by a Kia dealership, and Kia Consumer Affairs is reviewing the warranty claim. Prior to the engine failure, I smelled burning oil and topped it off monthly due to excessive consumption. The oil level light and check engine light only appeared during limp mode right before the failure. These repeated safety-critical defects, particularly sudden engine failure at highway speed, created a significant safety hazard for myself and others on the road. At the time of this report, I am in the process of seeking warranty coverage for the catastrophic engine failure through Kia. The failure behavior (limp mode, flashing check engine light, and rod knock) is consistent with the safety defect described in the Theta II engine settlement. I am concerned that despite this being a known issue, there may be delays or denials in honoring the safety-related warranty repair.
Mfg Campaign: 11672345
Recall Date: Jul 9, 2025
Kia America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
Several safety-critical systems failed on this vehicle. The engine (Theta II 2.4L GDI) failed due to rod bearing wear, causing sudden power loss on the highway. The vehicle entered limp mode, once at 50 mph in 2018 and again at 70 mph in 2025, and had to be pulled over quickly to avoid collision. Additional issues: all four windows failed at different times, leaving them stuck open and creating safety risks in weather or emergencies. The trunk latch failed, causing unsecured cargo risk. ABS, TPMS, and traction control warning lights illuminated repeatedly, indicating possible loss of critical safety systems. A loose wiring harness caused the turn signal bulb to burn out repeatedly, reducing visibility and signaling. The dealership performed the KSDS software update after I reported engine trouble but did not resolve the issue. The engine soon failed completely while driving. Other issues, such as the fuse box blowing fuses from a standard USB charger have also been documented by a Kia dealership but not always fully repaired. The most recent engine failure and electrical defects are being inspected by a Kia dealership, and Kia Consumer Affairs is reviewing the warranty claim. Prior to the engine failure, I smelled burning oil and topped it off monthly due to excessive consumption. The oil level light and check engine light only appeared during limp mode right before the failure. These repeated safety-critical defects, particularly sudden engine failure at highway speed, created a significant safety hazard for myself and others on the road. At the time of this report, I am in the process of seeking warranty coverage for the catastrophic engine failure through Kia. The failure behavior (limp mode, flashing check engine light, and rod knock) is consistent with the safety defect described in the Theta II engine settlement. I am concerned that despite this being a known issue, there may be delays or denials in honoring the safety-related warranty repair.
Corrective Action:
Several safety-critical systems failed on this vehicle. The engine (Theta II 2.4L GDI) failed due to rod bearing wear, causing sudden power loss on the highway. The vehicle entered limp mode, once at 50 mph in 2018 and again at 70 mph in 2025, and had to be pulled over quickly to avoid collision. Additional issues: all four windows failed at different times, leaving them stuck open and creating safety risks in weather or emergencies. The trunk latch failed, causing unsecured cargo risk. ABS, TPMS, and traction control warning lights illuminated repeatedly, indicating possible loss of critical safety systems. A loose wiring harness caused the turn signal bulb to burn out repeatedly, reducing visibility and signaling. The dealership performed the KSDS software update after I reported engine trouble but did not resolve the issue. The engine soon failed completely while driving. Other issues, such as the fuse box blowing fuses from a standard USB charger have also been documented by a Kia dealership but not always fully repaired. The most recent engine failure and electrical defects are being inspected by a Kia dealership, and Kia Consumer Affairs is reviewing the warranty claim. Prior to the engine failure, I smelled burning oil and topped it off monthly due to excessive consumption. The oil level light and check engine light only appeared during limp mode right before the failure. These repeated safety-critical defects, particularly sudden engine failure at highway speed, created a significant safety hazard for myself and others on the road. At the time of this report, I am in the process of seeking warranty coverage for the catastrophic engine failure through Kia. The failure behavior (limp mode, flashing check engine light, and rod knock) is consistent with the safety defect described in the Theta II engine settlement. I am concerned that despite this being a known issue, there may be delays or denials in honoring the safety-related warranty repair.
Additional Notes:
Several safety-critical systems failed on this vehicle. The engine (Theta II 2.4L GDI) failed due to rod bearing wear, causing sudden power loss on the highway. The vehicle entered limp mode, once at 50 mph in 2018 and again at 70 mph in 2025, and had to be pulled over quickly to avoid collision. Additional issues: all four windows failed at different times, leaving them stuck open and creating safety risks in weather or emergencies. The trunk latch failed, causing unsecured cargo risk. ABS, TPMS, and traction control warning lights illuminated repeatedly, indicating possible loss of critical safety systems. A loose wiring harness caused the turn signal bulb to burn out repeatedly, reducing visibility and signaling. The dealership performed the KSDS software update after I reported engine trouble but did not resolve the issue. The engine soon failed completely while driving. Other issues, such as the fuse box blowing fuses from a standard USB charger have also been documented by a Kia dealership but not always fully repaired. The most recent engine failure and electrical defects are being inspected by a Kia dealership, and Kia Consumer Affairs is reviewing the warranty claim. Prior to the engine failure, I smelled burning oil and topped it off monthly due to excessive consumption. The oil level light and check engine light only appeared during limp mode right before the failure. These repeated safety-critical defects, particularly sudden engine failure at highway speed, created a significant safety hazard for myself and others on the road. At the time of this report, I am in the process of seeking warranty coverage for the catastrophic engine failure through Kia. The failure behavior (limp mode, flashing check engine light, and rod knock) is consistent with the safety defect described in the Theta II engine settlement. I am concerned that despite this being a known issue, there may be delays or denials in honoring the safety-related warranty repair.
Mfg Campaign: 11672345
Recall Date: Jul 9, 2025
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The vehicle went into limp power mode while driving
Corrective Action:
The vehicle went into limp power mode while driving
Additional Notes:
The vehicle went into limp power mode while driving
Mfg Campaign: 11670036
Recall Date: Jun 29, 2025
Kia America, Inc.
Defect Description:
VISIBILITY
Potential Consequences:
The contact owns a 2016 Kia Optima. The contact stated that while driving in inclement weather on several occasions, all four windows of the vehicle became intermittently inoperable. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was notified of the failure. The failure mileage was approximately 130,000.
Corrective Action:
The contact owns a 2016 Kia Optima. The contact stated that while driving in inclement weather on several occasions, all four windows of the vehicle became intermittently inoperable. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was notified of the failure. The failure mileage was approximately 130,000.
Additional Notes:
The contact owns a 2016 Kia Optima. The contact stated that while driving in inclement weather on several occasions, all four windows of the vehicle became intermittently inoperable. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was notified of the failure. The failure mileage was approximately 130,000.
Mfg Campaign: 11669700
Recall Date: Jun 27, 2025
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2016 Kia Optima. The contact stated that while driving in inclement weather on several occasions, all four windows of the vehicle became intermittently inoperable. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was notified of the failure. The failure mileage was approximately 130,000.
Corrective Action:
The contact owns a 2016 Kia Optima. The contact stated that while driving in inclement weather on several occasions, all four windows of the vehicle became intermittently inoperable. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was notified of the failure. The failure mileage was approximately 130,000.
Additional Notes:
The contact owns a 2016 Kia Optima. The contact stated that while driving in inclement weather on several occasions, all four windows of the vehicle became intermittently inoperable. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was notified of the failure. The failure mileage was approximately 130,000.
Mfg Campaign: 11669700
Recall Date: Jun 27, 2025
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
3 of windows do not roll up.
Corrective Action:
3 of windows do not roll up.
Additional Notes:
3 of windows do not roll up.
Mfg Campaign: 11668063
Recall Date: Jun 20, 2025
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
A month in after purchasing the check engine light came on. My car did not want to accelerate, started shaking and having jerking movement while driving on the freeway with my newborn and 3 other children in the car with me. Got stranded 3 hours away from home. Car has been in the shop going on 30 days. Spark plugs changed, coolant thermostat changed and now the engine was reported that it has failed. Still in the shop currently.
Corrective Action:
A month in after purchasing the check engine light came on. My car did not want to accelerate, started shaking and having jerking movement while driving on the freeway with my newborn and 3 other children in the car with me. Got stranded 3 hours away from home. Car has been in the shop going on 30 days. Spark plugs changed, coolant thermostat changed and now the engine was reported that it has failed. Still in the shop currently.
Additional Notes:
A month in after purchasing the check engine light came on. My car did not want to accelerate, started shaking and having jerking movement while driving on the freeway with my newborn and 3 other children in the car with me. Got stranded 3 hours away from home. Car has been in the shop going on 30 days. Spark plugs changed, coolant thermostat changed and now the engine was reported that it has failed. Still in the shop currently.
Mfg Campaign: 11665959
Recall Date: Jun 10, 2025
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
A month in after purchasing the check engine light came on. My car did not want to accelerate, started shaking and having jerking movement while driving on the freeway with my newborn and 3 other children in the car with me. Got stranded 3 hours away from home. Car has been in the shop going on 30 days. Spark plugs changed, coolant thermostat changed and now the engine was reported that it has failed. Still in the shop currently.
Corrective Action:
A month in after purchasing the check engine light came on. My car did not want to accelerate, started shaking and having jerking movement while driving on the freeway with my newborn and 3 other children in the car with me. Got stranded 3 hours away from home. Car has been in the shop going on 30 days. Spark plugs changed, coolant thermostat changed and now the engine was reported that it has failed. Still in the shop currently.
Additional Notes:
A month in after purchasing the check engine light came on. My car did not want to accelerate, started shaking and having jerking movement while driving on the freeway with my newborn and 3 other children in the car with me. Got stranded 3 hours away from home. Car has been in the shop going on 30 days. Spark plugs changed, coolant thermostat changed and now the engine was reported that it has failed. Still in the shop currently.
Mfg Campaign: 11665959
Recall Date: Jun 10, 2025
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