Complaints & Recalls
Official Safety Recalls - Important!
9 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2016-2017 Rio, 2016-2018 Optima, 2017-2018 Optima Hybrid and Optima Plug-in Hybrid vehicles. The trunk latch base may crack, preventing the opening of the trunk from the inside. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 401, "Internal Trunk Release."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC278
Recall Date: Aug 24, 2023
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2011-2017 Optima, 2012-2017 Sorento and 2011-2018 Sportage vehicles that previously received an engine replacement under recall number 17V-224, warranty, or the Knock Sensor Detection System (KSDS) Product Improvement Campaign. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned or improperly torqued during the engine replacement procedure, possibly causing a fuel leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC172
Recall Date: Dec 19, 2018
Kia Motors America
Safety Issue:
Kia Motors America (Kia) has recalled one 2016 Optima vehicle. In this vehicle, the end seal for the driver's frontal air bag inflator may not have been properly installed, possibly resulting in reduced inflation of the frontal air bag in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC143
Recall Date: Jan 6, 2017
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain model year 2016 Kia Optima vehicles manufactured November 13, 2015, to April 23, 2016 and equipped with a 2.4l engine. The right front axle driveshaft may crack and fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC139
Recall Date: Oct 3, 2016
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain model year 2016 Kia Optima vehicles manufactured November 10, 2015, to February 12, 2016. In these vehicles, a chemical enhancer required for the for the second stage deployment of the driver's frontal air bag was not loaded, resulting in the second stage not deploying in necessitating crashes.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC131
Recall Date: Apr 21, 2016
Consumer Complaints
970 ComplaintsKia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Was on highway, engine seized, flashing engine light and knlocking noise, car went into limp mode, took to dealership code p1326 was thrown which is engine failure, I have had the knock sensor installed thru kia prior which put me in lifetime warranty for the engine, kia dealership did a diagnostic BCT, which is a 4 to 5 hour job at the most, kia called me in less than 2 hours and told me is passed the BCT ! there is no way they did the testing in less than 2 hours, and no way it passed with engine light blinking and knocking, that's what the sensor detects is engine failure, they are refusing to honor my warranty for the new engine , picked up my car from. Dealership, soon as I hit the end of the parking lot engine seized and loud knocking noise, was barely drivable but yet the lied on the paperwork and said it drives as designed and was fine, put in a new knock sensor which they already did a month ago! went right back in to dealership and they told me because it supposedly passed there was nothing they could do! R u kidding me!? They were rude and not wanting to help or honor my engine replacement, so here I am with a seized engine and they tell me nothing they can do till it fails the BCT! THE DAM CAR IS IN ENGINE FAILURE! In the last 3 months I have put 3k in this car! What is it gonna take for them to honor the new engine? Gonna take me, my kids, or someone else getting hurt before they do what they said they would do? I have been in contact with corporate as well and they have yet to get a return phone call from the dealership, they have left several messages and called bullshit as well, and believed I was treated poorly because I'm a female.....Little do they know, my father was a mechanic, he has passed on but I grew up around cars and know what's safe and what's not and know how long it takes to do a BCU test! Basically kia told me to drive it till the engine blows completely! I just want them to honor the warranty of the engine .
Corrective Action:
Was on highway, engine seized, flashing engine light and knlocking noise, car went into limp mode, took to dealership code p1326 was thrown which is engine failure, I have had the knock sensor installed thru kia prior which put me in lifetime warranty for the engine, kia dealership did a diagnostic BCT, which is a 4 to 5 hour job at the most, kia called me in less than 2 hours and told me is passed the BCT ! there is no way they did the testing in less than 2 hours, and no way it passed with engine light blinking and knocking, that's what the sensor detects is engine failure, they are refusing to honor my warranty for the new engine , picked up my car from. Dealership, soon as I hit the end of the parking lot engine seized and loud knocking noise, was barely drivable but yet the lied on the paperwork and said it drives as designed and was fine, put in a new knock sensor which they already did a month ago! went right back in to dealership and they told me because it supposedly passed there was nothing they could do! R u kidding me!? They were rude and not wanting to help or honor my engine replacement, so here I am with a seized engine and they tell me nothing they can do till it fails the BCT! THE DAM CAR IS IN ENGINE FAILURE! In the last 3 months I have put 3k in this car! What is it gonna take for them to honor the new engine? Gonna take me, my kids, or someone else getting hurt before they do what they said they would do? I have been in contact with corporate as well and they have yet to get a return phone call from the dealership, they have left several messages and called bullshit as well, and believed I was treated poorly because I'm a female.....Little do they know, my father was a mechanic, he has passed on but I grew up around cars and know what's safe and what's not and know how long it takes to do a BCU test! Basically kia told me to drive it till the engine blows completely! I just want them to honor the warranty of the engine .
Additional Notes:
Was on highway, engine seized, flashing engine light and knlocking noise, car went into limp mode, took to dealership code p1326 was thrown which is engine failure, I have had the knock sensor installed thru kia prior which put me in lifetime warranty for the engine, kia dealership did a diagnostic BCT, which is a 4 to 5 hour job at the most, kia called me in less than 2 hours and told me is passed the BCT ! there is no way they did the testing in less than 2 hours, and no way it passed with engine light blinking and knocking, that's what the sensor detects is engine failure, they are refusing to honor my warranty for the new engine , picked up my car from. Dealership, soon as I hit the end of the parking lot engine seized and loud knocking noise, was barely drivable but yet the lied on the paperwork and said it drives as designed and was fine, put in a new knock sensor which they already did a month ago! went right back in to dealership and they told me because it supposedly passed there was nothing they could do! R u kidding me!? They were rude and not wanting to help or honor my engine replacement, so here I am with a seized engine and they tell me nothing they can do till it fails the BCT! THE DAM CAR IS IN ENGINE FAILURE! In the last 3 months I have put 3k in this car! What is it gonna take for them to honor the new engine? Gonna take me, my kids, or someone else getting hurt before they do what they said they would do? I have been in contact with corporate as well and they have yet to get a return phone call from the dealership, they have left several messages and called bullshit as well, and believed I was treated poorly because I'm a female.....Little do they know, my father was a mechanic, he has passed on but I grew up around cars and know what's safe and what's not and know how long it takes to do a BCU test! Basically kia told me to drive it till the engine blows completely! I just want them to honor the warranty of the engine .
Mfg Campaign: 11586678
Recall Date: May 2, 2024
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
UNKNOWN
Corrective Action:
UNKNOWN
Additional Notes:
UNKNOWN
Mfg Campaign: 11586008
Recall Date: Apr 30, 2024
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Vehicle first went into “limp mode” and dealer said high voltage recall needed to be done. Worked ok for a while then again “limp mode” dealer said knock sensor recall was happening and knock sensor was replaced. Few weeks ago limp mode again, all during car was moving in traffic. Car currently sitting at a Kia dealer, knock sensor again, haven’t heard from Kia regarding engine replacement
Corrective Action:
Vehicle first went into “limp mode” and dealer said high voltage recall needed to be done. Worked ok for a while then again “limp mode” dealer said knock sensor recall was happening and knock sensor was replaced. Few weeks ago limp mode again, all during car was moving in traffic. Car currently sitting at a Kia dealer, knock sensor again, haven’t heard from Kia regarding engine replacement
Additional Notes:
Vehicle first went into “limp mode” and dealer said high voltage recall needed to be done. Worked ok for a while then again “limp mode” dealer said knock sensor recall was happening and knock sensor was replaced. Few weeks ago limp mode again, all during car was moving in traffic. Car currently sitting at a Kia dealer, knock sensor again, haven’t heard from Kia regarding engine replacement
Mfg Campaign: 11585209
Recall Date: Apr 25, 2024
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The Hybrid Battery continues to malfunction and, randomly shuts down at any speed (even after short engine block was "repaired" by Kia Dealership). Also, an odor of burnt oil happens often while driving the car. It is available for inspection, if need be. Safety of all drivers at risk because car shuts down on freeways and highways. It's dangerous where cars driving at speeds of 65 mph are unable to break and avoid collision. Kia calls their RECALLS "CAMPAIGNS". The Kia dealer has acknowledged this problem and has performed maintenance, however the problem still persists. I have the recent receipt of service/ maintenance on my 2016 Kia Optima Hybrid on hand. The first time it happened was on September 25, 2021. There were no warning lights or messages, the car simply shut down and had no power and was not drivable. I took it to a hybrid mechanic who ran a diagnostic test. The hybrid mechanic repaired my car. 6 months later, while I was driving my car seized on me while I was driving on the freeway going 65 miles an hour. This time a warning on my dashboard showed that there was a problem with the hybrid control system on the car. We took it to a Kia dealership and they performed a diagnostic test and said that I needed a new short engine block and hybrid battery replacement. (I have the receipts for the maintenance performed by Kia Dealership) It took 3 months for The Kia dealership to rebuild the engine block and replace the Hybrid battery. On March 7, 2024, my 2016 Kia optimal hybrid seized on me while I was driving 40 miles an hour. The message/ warning now says "Battery Management System Failure" "Possible BMS Condition." "Check Hybrid System". Kia does not acknowledge that there is a problem with the hybrid system in the Kia Optima hybrids. I've called and tried to file a complaint, however they tell me there are no problems with the Kia Optima hybrids. Please investigate. Thank you for your time and attention to this important matter.
Corrective Action:
The Hybrid Battery continues to malfunction and, randomly shuts down at any speed (even after short engine block was "repaired" by Kia Dealership). Also, an odor of burnt oil happens often while driving the car. It is available for inspection, if need be. Safety of all drivers at risk because car shuts down on freeways and highways. It's dangerous where cars driving at speeds of 65 mph are unable to break and avoid collision. Kia calls their RECALLS "CAMPAIGNS". The Kia dealer has acknowledged this problem and has performed maintenance, however the problem still persists. I have the recent receipt of service/ maintenance on my 2016 Kia Optima Hybrid on hand. The first time it happened was on September 25, 2021. There were no warning lights or messages, the car simply shut down and had no power and was not drivable. I took it to a hybrid mechanic who ran a diagnostic test. The hybrid mechanic repaired my car. 6 months later, while I was driving my car seized on me while I was driving on the freeway going 65 miles an hour. This time a warning on my dashboard showed that there was a problem with the hybrid control system on the car. We took it to a Kia dealership and they performed a diagnostic test and said that I needed a new short engine block and hybrid battery replacement. (I have the receipts for the maintenance performed by Kia Dealership) It took 3 months for The Kia dealership to rebuild the engine block and replace the Hybrid battery. On March 7, 2024, my 2016 Kia optimal hybrid seized on me while I was driving 40 miles an hour. The message/ warning now says "Battery Management System Failure" "Possible BMS Condition." "Check Hybrid System". Kia does not acknowledge that there is a problem with the hybrid system in the Kia Optima hybrids. I've called and tried to file a complaint, however they tell me there are no problems with the Kia Optima hybrids. Please investigate. Thank you for your time and attention to this important matter.
Additional Notes:
The Hybrid Battery continues to malfunction and, randomly shuts down at any speed (even after short engine block was "repaired" by Kia Dealership). Also, an odor of burnt oil happens often while driving the car. It is available for inspection, if need be. Safety of all drivers at risk because car shuts down on freeways and highways. It's dangerous where cars driving at speeds of 65 mph are unable to break and avoid collision. Kia calls their RECALLS "CAMPAIGNS". The Kia dealer has acknowledged this problem and has performed maintenance, however the problem still persists. I have the recent receipt of service/ maintenance on my 2016 Kia Optima Hybrid on hand. The first time it happened was on September 25, 2021. There were no warning lights or messages, the car simply shut down and had no power and was not drivable. I took it to a hybrid mechanic who ran a diagnostic test. The hybrid mechanic repaired my car. 6 months later, while I was driving my car seized on me while I was driving on the freeway going 65 miles an hour. This time a warning on my dashboard showed that there was a problem with the hybrid control system on the car. We took it to a Kia dealership and they performed a diagnostic test and said that I needed a new short engine block and hybrid battery replacement. (I have the receipts for the maintenance performed by Kia Dealership) It took 3 months for The Kia dealership to rebuild the engine block and replace the Hybrid battery. On March 7, 2024, my 2016 Kia optimal hybrid seized on me while I was driving 40 miles an hour. The message/ warning now says "Battery Management System Failure" "Possible BMS Condition." "Check Hybrid System". Kia does not acknowledge that there is a problem with the hybrid system in the Kia Optima hybrids. I've called and tried to file a complaint, however they tell me there are no problems with the Kia Optima hybrids. Please investigate. Thank you for your time and attention to this important matter.
Mfg Campaign: 11584175
Recall Date: Apr 20, 2024
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The Hybrid Battery continues to malfunction and, randomly shuts down at any speed (even after short engine block was "repaired" by Kia Dealership). Also, an odor of burnt oil happens often while driving the car. It is available for inspection, if need be. Safety of all drivers at risk because car shuts down on freeways and highways. It's dangerous where cars driving at speeds of 65 mph are unable to break and avoid collision. Kia calls their RECALLS "CAMPAIGNS". The Kia dealer has acknowledged this problem and has performed maintenance, however the problem still persists. I have the recent receipt of service/ maintenance on my 2016 Kia Optima Hybrid on hand. The first time it happened was on September 25, 2021. There were no warning lights or messages, the car simply shut down and had no power and was not drivable. I took it to a hybrid mechanic who ran a diagnostic test. The hybrid mechanic repaired my car. 6 months later, while I was driving my car seized on me while I was driving on the freeway going 65 miles an hour. This time a warning on my dashboard showed that there was a problem with the hybrid control system on the car. We took it to a Kia dealership and they performed a diagnostic test and said that I needed a new short engine block and hybrid battery replacement. (I have the receipts for the maintenance performed by Kia Dealership) It took 3 months for The Kia dealership to rebuild the engine block and replace the Hybrid battery. On March 7, 2024, my 2016 Kia optimal hybrid seized on me while I was driving 40 miles an hour. The message/ warning now says "Battery Management System Failure" "Possible BMS Condition." "Check Hybrid System". Kia does not acknowledge that there is a problem with the hybrid system in the Kia Optima hybrids. I've called and tried to file a complaint, however they tell me there are no problems with the Kia Optima hybrids. Please investigate. Thank you for your time and attention to this important matter.
Corrective Action:
The Hybrid Battery continues to malfunction and, randomly shuts down at any speed (even after short engine block was "repaired" by Kia Dealership). Also, an odor of burnt oil happens often while driving the car. It is available for inspection, if need be. Safety of all drivers at risk because car shuts down on freeways and highways. It's dangerous where cars driving at speeds of 65 mph are unable to break and avoid collision. Kia calls their RECALLS "CAMPAIGNS". The Kia dealer has acknowledged this problem and has performed maintenance, however the problem still persists. I have the recent receipt of service/ maintenance on my 2016 Kia Optima Hybrid on hand. The first time it happened was on September 25, 2021. There were no warning lights or messages, the car simply shut down and had no power and was not drivable. I took it to a hybrid mechanic who ran a diagnostic test. The hybrid mechanic repaired my car. 6 months later, while I was driving my car seized on me while I was driving on the freeway going 65 miles an hour. This time a warning on my dashboard showed that there was a problem with the hybrid control system on the car. We took it to a Kia dealership and they performed a diagnostic test and said that I needed a new short engine block and hybrid battery replacement. (I have the receipts for the maintenance performed by Kia Dealership) It took 3 months for The Kia dealership to rebuild the engine block and replace the Hybrid battery. On March 7, 2024, my 2016 Kia optimal hybrid seized on me while I was driving 40 miles an hour. The message/ warning now says "Battery Management System Failure" "Possible BMS Condition." "Check Hybrid System". Kia does not acknowledge that there is a problem with the hybrid system in the Kia Optima hybrids. I've called and tried to file a complaint, however they tell me there are no problems with the Kia Optima hybrids. Please investigate. Thank you for your time and attention to this important matter.
Additional Notes:
The Hybrid Battery continues to malfunction and, randomly shuts down at any speed (even after short engine block was "repaired" by Kia Dealership). Also, an odor of burnt oil happens often while driving the car. It is available for inspection, if need be. Safety of all drivers at risk because car shuts down on freeways and highways. It's dangerous where cars driving at speeds of 65 mph are unable to break and avoid collision. Kia calls their RECALLS "CAMPAIGNS". The Kia dealer has acknowledged this problem and has performed maintenance, however the problem still persists. I have the recent receipt of service/ maintenance on my 2016 Kia Optima Hybrid on hand. The first time it happened was on September 25, 2021. There were no warning lights or messages, the car simply shut down and had no power and was not drivable. I took it to a hybrid mechanic who ran a diagnostic test. The hybrid mechanic repaired my car. 6 months later, while I was driving my car seized on me while I was driving on the freeway going 65 miles an hour. This time a warning on my dashboard showed that there was a problem with the hybrid control system on the car. We took it to a Kia dealership and they performed a diagnostic test and said that I needed a new short engine block and hybrid battery replacement. (I have the receipts for the maintenance performed by Kia Dealership) It took 3 months for The Kia dealership to rebuild the engine block and replace the Hybrid battery. On March 7, 2024, my 2016 Kia optimal hybrid seized on me while I was driving 40 miles an hour. The message/ warning now says "Battery Management System Failure" "Possible BMS Condition." "Check Hybrid System". Kia does not acknowledge that there is a problem with the hybrid system in the Kia Optima hybrids. I've called and tried to file a complaint, however they tell me there are no problems with the Kia Optima hybrids. Please investigate. Thank you for your time and attention to this important matter.
Mfg Campaign: 11584175
Recall Date: Apr 20, 2024
Kia America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
The Hybrid Battery continues to malfunction and, randomly shuts down at any speed (even after short engine block was "repaired" by Kia Dealership). Also, an odor of burnt oil happens often while driving the car. It is available for inspection, if need be. Safety of all drivers at risk because car shuts down on freeways and highways. It's dangerous where cars driving at speeds of 65 mph are unable to break and avoid collision. Kia calls their RECALLS "CAMPAIGNS". The Kia dealer has acknowledged this problem and has performed maintenance, however the problem still persists. I have the recent receipt of service/ maintenance on my 2016 Kia Optima Hybrid on hand. The first time it happened was on September 25, 2021. There were no warning lights or messages, the car simply shut down and had no power and was not drivable. I took it to a hybrid mechanic who ran a diagnostic test. The hybrid mechanic repaired my car. 6 months later, while I was driving my car seized on me while I was driving on the freeway going 65 miles an hour. This time a warning on my dashboard showed that there was a problem with the hybrid control system on the car. We took it to a Kia dealership and they performed a diagnostic test and said that I needed a new short engine block and hybrid battery replacement. (I have the receipts for the maintenance performed by Kia Dealership) It took 3 months for The Kia dealership to rebuild the engine block and replace the Hybrid battery. On March 7, 2024, my 2016 Kia optimal hybrid seized on me while I was driving 40 miles an hour. The message/ warning now says "Battery Management System Failure" "Possible BMS Condition." "Check Hybrid System". Kia does not acknowledge that there is a problem with the hybrid system in the Kia Optima hybrids. I've called and tried to file a complaint, however they tell me there are no problems with the Kia Optima hybrids. Please investigate. Thank you for your time and attention to this important matter.
Corrective Action:
The Hybrid Battery continues to malfunction and, randomly shuts down at any speed (even after short engine block was "repaired" by Kia Dealership). Also, an odor of burnt oil happens often while driving the car. It is available for inspection, if need be. Safety of all drivers at risk because car shuts down on freeways and highways. It's dangerous where cars driving at speeds of 65 mph are unable to break and avoid collision. Kia calls their RECALLS "CAMPAIGNS". The Kia dealer has acknowledged this problem and has performed maintenance, however the problem still persists. I have the recent receipt of service/ maintenance on my 2016 Kia Optima Hybrid on hand. The first time it happened was on September 25, 2021. There were no warning lights or messages, the car simply shut down and had no power and was not drivable. I took it to a hybrid mechanic who ran a diagnostic test. The hybrid mechanic repaired my car. 6 months later, while I was driving my car seized on me while I was driving on the freeway going 65 miles an hour. This time a warning on my dashboard showed that there was a problem with the hybrid control system on the car. We took it to a Kia dealership and they performed a diagnostic test and said that I needed a new short engine block and hybrid battery replacement. (I have the receipts for the maintenance performed by Kia Dealership) It took 3 months for The Kia dealership to rebuild the engine block and replace the Hybrid battery. On March 7, 2024, my 2016 Kia optimal hybrid seized on me while I was driving 40 miles an hour. The message/ warning now says "Battery Management System Failure" "Possible BMS Condition." "Check Hybrid System". Kia does not acknowledge that there is a problem with the hybrid system in the Kia Optima hybrids. I've called and tried to file a complaint, however they tell me there are no problems with the Kia Optima hybrids. Please investigate. Thank you for your time and attention to this important matter.
Additional Notes:
The Hybrid Battery continues to malfunction and, randomly shuts down at any speed (even after short engine block was "repaired" by Kia Dealership). Also, an odor of burnt oil happens often while driving the car. It is available for inspection, if need be. Safety of all drivers at risk because car shuts down on freeways and highways. It's dangerous where cars driving at speeds of 65 mph are unable to break and avoid collision. Kia calls their RECALLS "CAMPAIGNS". The Kia dealer has acknowledged this problem and has performed maintenance, however the problem still persists. I have the recent receipt of service/ maintenance on my 2016 Kia Optima Hybrid on hand. The first time it happened was on September 25, 2021. There were no warning lights or messages, the car simply shut down and had no power and was not drivable. I took it to a hybrid mechanic who ran a diagnostic test. The hybrid mechanic repaired my car. 6 months later, while I was driving my car seized on me while I was driving on the freeway going 65 miles an hour. This time a warning on my dashboard showed that there was a problem with the hybrid control system on the car. We took it to a Kia dealership and they performed a diagnostic test and said that I needed a new short engine block and hybrid battery replacement. (I have the receipts for the maintenance performed by Kia Dealership) It took 3 months for The Kia dealership to rebuild the engine block and replace the Hybrid battery. On March 7, 2024, my 2016 Kia optimal hybrid seized on me while I was driving 40 miles an hour. The message/ warning now says "Battery Management System Failure" "Possible BMS Condition." "Check Hybrid System". Kia does not acknowledge that there is a problem with the hybrid system in the Kia Optima hybrids. I've called and tried to file a complaint, however they tell me there are no problems with the Kia Optima hybrids. Please investigate. Thank you for your time and attention to this important matter.
Mfg Campaign: 11584175
Recall Date: Apr 20, 2024
Kia America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
The Car has been to the dealer several times for a transmission judder update under TSB: TRA 083 and Recently TSB TRA 098 - Both Times they have done a Anti-Judder Logic Improvement. The Car still Judders and Its a big safety concern. Many times I will go to pull out into oncoming traffic and the judder can be so bad the car wont take off. This happens several times a month. I have complained about this since I bought the car and primarily they blamed it on being a Dual clutch transmission. Years later they have now 2 TSB and the issue is not solving the problem. The imparticular dealer that I use has told me they have never had to change out the clutch on this car and dont have the tools. They also said the way that kia uses software to monitor the judder never warrants a change in the dual clutch. I believe that Kia should take responsibility and install their new updated transmission into this car.
Corrective Action:
The Car has been to the dealer several times for a transmission judder update under TSB: TRA 083 and Recently TSB TRA 098 - Both Times they have done a Anti-Judder Logic Improvement. The Car still Judders and Its a big safety concern. Many times I will go to pull out into oncoming traffic and the judder can be so bad the car wont take off. This happens several times a month. I have complained about this since I bought the car and primarily they blamed it on being a Dual clutch transmission. Years later they have now 2 TSB and the issue is not solving the problem. The imparticular dealer that I use has told me they have never had to change out the clutch on this car and dont have the tools. They also said the way that kia uses software to monitor the judder never warrants a change in the dual clutch. I believe that Kia should take responsibility and install their new updated transmission into this car.
Additional Notes:
The Car has been to the dealer several times for a transmission judder update under TSB: TRA 083 and Recently TSB TRA 098 - Both Times they have done a Anti-Judder Logic Improvement. The Car still Judders and Its a big safety concern. Many times I will go to pull out into oncoming traffic and the judder can be so bad the car wont take off. This happens several times a month. I have complained about this since I bought the car and primarily they blamed it on being a Dual clutch transmission. Years later they have now 2 TSB and the issue is not solving the problem. The imparticular dealer that I use has told me they have never had to change out the clutch on this car and dont have the tools. They also said the way that kia uses software to monitor the judder never warrants a change in the dual clutch. I believe that Kia should take responsibility and install their new updated transmission into this car.
Mfg Campaign: 11582550
Recall Date: Apr 12, 2024
Kia America, Inc.
Defect Description:
POWER TRAIN:DRIVELINE:DRIVESHAFT
Potential Consequences:
The contact owns a 2016 Kia Optima. The contact stated that while driving at 5 MPH, the passenger side drive shaft fractured. The vehicle stalled and was unable to be restarted. The vehicle was pushed to the side of the road and then towed to the local dealer. The vehicle was not diagnosed or repaired as of yet. The manufacturer was not made aware of the failure. The failure mileage was approximately 115,000.
Corrective Action:
The contact owns a 2016 Kia Optima. The contact stated that while driving at 5 MPH, the passenger side drive shaft fractured. The vehicle stalled and was unable to be restarted. The vehicle was pushed to the side of the road and then towed to the local dealer. The vehicle was not diagnosed or repaired as of yet. The manufacturer was not made aware of the failure. The failure mileage was approximately 115,000.
Additional Notes:
The contact owns a 2016 Kia Optima. The contact stated that while driving at 5 MPH, the passenger side drive shaft fractured. The vehicle stalled and was unable to be restarted. The vehicle was pushed to the side of the road and then towed to the local dealer. The vehicle was not diagnosed or repaired as of yet. The manufacturer was not made aware of the failure. The failure mileage was approximately 115,000.
Mfg Campaign: 11580531
Recall Date: Apr 1, 2024
Kia America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
The contact owns a 2016 Kia Optima. The contact stated that while driving in the rain at unknown speeds the brake pedal was depressed, however, the vehicle did not respond and began to hydroplane. The vehicle swerved left and right, when the vehicle in front moved to the side, the contact's vehicle continued to roll until the brakes responded. The vehicle came to a stop and no warning lights were illuminated. The vehicle was taken to the dealer where they did not diagnose or repair it. The vehicle was taken to an independent mechanic where it was stated that new tires may help and the tires were replaced. The failure recurred. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
Corrective Action:
The contact owns a 2016 Kia Optima. The contact stated that while driving in the rain at unknown speeds the brake pedal was depressed, however, the vehicle did not respond and began to hydroplane. The vehicle swerved left and right, when the vehicle in front moved to the side, the contact's vehicle continued to roll until the brakes responded. The vehicle came to a stop and no warning lights were illuminated. The vehicle was taken to the dealer where they did not diagnose or repair it. The vehicle was taken to an independent mechanic where it was stated that new tires may help and the tires were replaced. The failure recurred. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
Additional Notes:
The contact owns a 2016 Kia Optima. The contact stated that while driving in the rain at unknown speeds the brake pedal was depressed, however, the vehicle did not respond and began to hydroplane. The vehicle swerved left and right, when the vehicle in front moved to the side, the contact's vehicle continued to roll until the brakes responded. The vehicle came to a stop and no warning lights were illuminated. The vehicle was taken to the dealer where they did not diagnose or repair it. The vehicle was taken to an independent mechanic where it was stated that new tires may help and the tires were replaced. The failure recurred. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
Mfg Campaign: 11579937
Recall Date: Mar 28, 2024
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Lost power while driving. Likely seized engine.
Corrective Action:
Lost power while driving. Likely seized engine.
Additional Notes:
Lost power while driving. Likely seized engine.
Mfg Campaign: 11579999
Recall Date: Mar 28, 2024
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
While driving home on the interstate the vehicle had a sudden loss of power. No warning lights or check engine lights were on prior to this incident. The vehicle would not start and I had it towed to a dealership who told me that the engine was low on oil and that KIA would not be covering the engine replacement. I provided the dealership/KIA with all of my service records showing that I had performed all maintenance to my vehicle at KIA dealerships and that I had never skipped any recommended repairs. I also pointed out that there was never any notes made that I should be monitoring for excessive engine oil consumption or that I had a leak anywhere to be found. Despite having all of my records in order, all of my services performed at a KIA dealership and in a timely manner, no low oil lights that came on to notify me that it was dangerously low on oil, and the known issues and recalls to these engines for this exact issue; KIA stood firm that this was not their problem and they would be doing nothing to assist me in the matter. This sudden loss of power on the interstate fortunately did not, but easily could have caused a fatal accident for me and those around me at the time and also could have caused a fire to start in the vehicle which could have been fatal as well.
Corrective Action:
While driving home on the interstate the vehicle had a sudden loss of power. No warning lights or check engine lights were on prior to this incident. The vehicle would not start and I had it towed to a dealership who told me that the engine was low on oil and that KIA would not be covering the engine replacement. I provided the dealership/KIA with all of my service records showing that I had performed all maintenance to my vehicle at KIA dealerships and that I had never skipped any recommended repairs. I also pointed out that there was never any notes made that I should be monitoring for excessive engine oil consumption or that I had a leak anywhere to be found. Despite having all of my records in order, all of my services performed at a KIA dealership and in a timely manner, no low oil lights that came on to notify me that it was dangerously low on oil, and the known issues and recalls to these engines for this exact issue; KIA stood firm that this was not their problem and they would be doing nothing to assist me in the matter. This sudden loss of power on the interstate fortunately did not, but easily could have caused a fatal accident for me and those around me at the time and also could have caused a fire to start in the vehicle which could have been fatal as well.
Additional Notes:
While driving home on the interstate the vehicle had a sudden loss of power. No warning lights or check engine lights were on prior to this incident. The vehicle would not start and I had it towed to a dealership who told me that the engine was low on oil and that KIA would not be covering the engine replacement. I provided the dealership/KIA with all of my service records showing that I had performed all maintenance to my vehicle at KIA dealerships and that I had never skipped any recommended repairs. I also pointed out that there was never any notes made that I should be monitoring for excessive engine oil consumption or that I had a leak anywhere to be found. Despite having all of my records in order, all of my services performed at a KIA dealership and in a timely manner, no low oil lights that came on to notify me that it was dangerously low on oil, and the known issues and recalls to these engines for this exact issue; KIA stood firm that this was not their problem and they would be doing nothing to assist me in the matter. This sudden loss of power on the interstate fortunately did not, but easily could have caused a fatal accident for me and those around me at the time and also could have caused a fire to start in the vehicle which could have been fatal as well.
Mfg Campaign: 11579364
Recall Date: Mar 25, 2024
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The engine almost caught on fire. Windows are all down .
Corrective Action:
The engine almost caught on fire. Windows are all down .
Additional Notes:
The engine almost caught on fire. Windows are all down .
Mfg Campaign: 11579124
Recall Date: Mar 24, 2024
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The engine almost caught on fire. Windows are all down .
Corrective Action:
The engine almost caught on fire. Windows are all down .
Additional Notes:
The engine almost caught on fire. Windows are all down .
Mfg Campaign: 11579124
Recall Date: Mar 24, 2024
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Engine failure; oil consumption, misfire, smoking, losing sped, no acceleration. Problem has been diagnosed by 3 mechanics in a mechanic shop. Only warning was the check engine light
Corrective Action:
Engine failure; oil consumption, misfire, smoking, losing sped, no acceleration. Problem has been diagnosed by 3 mechanics in a mechanic shop. Only warning was the check engine light
Additional Notes:
Engine failure; oil consumption, misfire, smoking, losing sped, no acceleration. Problem has been diagnosed by 3 mechanics in a mechanic shop. Only warning was the check engine light
Mfg Campaign: 11578803
Recall Date: Mar 21, 2024
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Engine failure; oil consumption, misfire, smoking, losing sped, no acceleration. Problem has been diagnosed by 3 mechanics in a mechanic shop. Only warning was the check engine light
Corrective Action:
Engine failure; oil consumption, misfire, smoking, losing sped, no acceleration. Problem has been diagnosed by 3 mechanics in a mechanic shop. Only warning was the check engine light
Additional Notes:
Engine failure; oil consumption, misfire, smoking, losing sped, no acceleration. Problem has been diagnosed by 3 mechanics in a mechanic shop. Only warning was the check engine light
Mfg Campaign: 11578803
Recall Date: Mar 21, 2024
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
My engine has been consuming oil since 30,000 miles. It consumes in excess of 1 qt per 500 miles. There's zero dripping oil from under my car, it's all being consumed. I've lost power and gone into limp mode because it's consumed too much oil and ran dry in between regular oil changes. Kia has not helped me. I've done more than 5 consumption tests with a Kia dealer. And now Kia says that it's a warranty event. However they will not accept my warranty event without evidence of every self oil change such as receipts for oil filters or oil. I don't have all of these records so Kia refuses to repair my vehicle.
Corrective Action:
My engine has been consuming oil since 30,000 miles. It consumes in excess of 1 qt per 500 miles. There's zero dripping oil from under my car, it's all being consumed. I've lost power and gone into limp mode because it's consumed too much oil and ran dry in between regular oil changes. Kia has not helped me. I've done more than 5 consumption tests with a Kia dealer. And now Kia says that it's a warranty event. However they will not accept my warranty event without evidence of every self oil change such as receipts for oil filters or oil. I don't have all of these records so Kia refuses to repair my vehicle.
Additional Notes:
My engine has been consuming oil since 30,000 miles. It consumes in excess of 1 qt per 500 miles. There's zero dripping oil from under my car, it's all being consumed. I've lost power and gone into limp mode because it's consumed too much oil and ran dry in between regular oil changes. Kia has not helped me. I've done more than 5 consumption tests with a Kia dealer. And now Kia says that it's a warranty event. However they will not accept my warranty event without evidence of every self oil change such as receipts for oil filters or oil. I don't have all of these records so Kia refuses to repair my vehicle.
Mfg Campaign: 11577658
Recall Date: Mar 15, 2024
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Snow White Pearl paint is flying off of my car in big splotches.
Corrective Action:
Snow White Pearl paint is flying off of my car in big splotches.
Additional Notes:
Snow White Pearl paint is flying off of my car in big splotches.
Mfg Campaign: 11575361
Recall Date: Mar 4, 2024
Kia America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Heavy oil consumption , unintended acceleration , car jerks . Back window occasionally won’t roll down .
Corrective Action:
Heavy oil consumption , unintended acceleration , car jerks . Back window occasionally won’t roll down .
Additional Notes:
Heavy oil consumption , unintended acceleration , car jerks . Back window occasionally won’t roll down .
Mfg Campaign: 11574378
Recall Date: Feb 28, 2024
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Heavy oil consumption , unintended acceleration , car jerks . Back window occasionally won’t roll down .
Corrective Action:
Heavy oil consumption , unintended acceleration , car jerks . Back window occasionally won’t roll down .
Additional Notes:
Heavy oil consumption , unintended acceleration , car jerks . Back window occasionally won’t roll down .
Mfg Campaign: 11574378
Recall Date: Feb 28, 2024
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Heavy oil consumption , unintended acceleration , car jerks . Back window occasionally won’t roll down .
Corrective Action:
Heavy oil consumption , unintended acceleration , car jerks . Back window occasionally won’t roll down .
Additional Notes:
Heavy oil consumption , unintended acceleration , car jerks . Back window occasionally won’t roll down .
Mfg Campaign: 11574378
Recall Date: Feb 28, 2024
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury