Complaints & Recalls
Official Safety Recalls - Important!
9 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2016-2017 Rio, 2016-2018 Optima, 2017-2018 Optima Hybrid and Optima Plug-in Hybrid vehicles. The trunk latch base may crack, preventing the opening of the trunk from the inside. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 401, "Internal Trunk Release."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC278
Recall Date: Aug 24, 2023
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2011-2017 Optima, 2012-2017 Sorento and 2011-2018 Sportage vehicles that previously received an engine replacement under recall number 17V-224, warranty, or the Knock Sensor Detection System (KSDS) Product Improvement Campaign. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned or improperly torqued during the engine replacement procedure, possibly causing a fuel leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC172
Recall Date: Dec 19, 2018
Kia Motors America
Safety Issue:
Kia Motors America (Kia) has recalled one 2016 Optima vehicle. In this vehicle, the end seal for the driver's frontal air bag inflator may not have been properly installed, possibly resulting in reduced inflation of the frontal air bag in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC143
Recall Date: Jan 6, 2017
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain model year 2016 Kia Optima vehicles manufactured November 13, 2015, to April 23, 2016 and equipped with a 2.4l engine. The right front axle driveshaft may crack and fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC139
Recall Date: Oct 3, 2016
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain model year 2016 Kia Optima vehicles manufactured November 10, 2015, to February 12, 2016. In these vehicles, a chemical enhancer required for the for the second stage deployment of the driver's frontal air bag was not loaded, resulting in the second stage not deploying in necessitating crashes.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC131
Recall Date: Apr 21, 2016
Consumer Complaints
970 ComplaintsKia America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
The car had engine failure. The same issue that 1000s of the same make and model had a lawsuit for. Apparently my VIN isn’t one of them covered even though the exact issues stated in the engine failure lawsuit are the same issues I had. It’s under 80,000 miles I get synthetic oil and all other maintenance done when recommended. I was driving one day and the car started jerking and the engine would just stall out there was also a lot of smoke and very loud noises. I have tried contacting Kia and they say that it’s not one of the VIN numbers covered. If it’s the same issue how could they know if it was going to happen to my specific VIN or not. This is a huge safety issue because I am concerned the engine will blow up or catch on fire. I have had a mechanic come look and he started the engine and said to immediately turn it off. This is clearly a safety issue that’s not being handled well at all.
Corrective Action:
The car had engine failure. The same issue that 1000s of the same make and model had a lawsuit for. Apparently my VIN isn’t one of them covered even though the exact issues stated in the engine failure lawsuit are the same issues I had. It’s under 80,000 miles I get synthetic oil and all other maintenance done when recommended. I was driving one day and the car started jerking and the engine would just stall out there was also a lot of smoke and very loud noises. I have tried contacting Kia and they say that it’s not one of the VIN numbers covered. If it’s the same issue how could they know if it was going to happen to my specific VIN or not. This is a huge safety issue because I am concerned the engine will blow up or catch on fire. I have had a mechanic come look and he started the engine and said to immediately turn it off. This is clearly a safety issue that’s not being handled well at all.
Additional Notes:
The car had engine failure. The same issue that 1000s of the same make and model had a lawsuit for. Apparently my VIN isn’t one of them covered even though the exact issues stated in the engine failure lawsuit are the same issues I had. It’s under 80,000 miles I get synthetic oil and all other maintenance done when recommended. I was driving one day and the car started jerking and the engine would just stall out there was also a lot of smoke and very loud noises. I have tried contacting Kia and they say that it’s not one of the VIN numbers covered. If it’s the same issue how could they know if it was going to happen to my specific VIN or not. This is a huge safety issue because I am concerned the engine will blow up or catch on fire. I have had a mechanic come look and he started the engine and said to immediately turn it off. This is clearly a safety issue that’s not being handled well at all.
Mfg Campaign: 11607159
Recall Date: Aug 7, 2024
Kia America, Inc.
Defect Description:
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
Potential Consequences:
The contact owns a 2016 Kia Optima. The contact stated while driving at an undisclosed speed, the traction control, Forward Collision Avoidance: Automatic Emergency Braking, Lane Keep Assist, and auto high-beam warning lights were illuminated. The contact also stated that the four windows failed to function as needed. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 156,000.
Corrective Action:
The contact owns a 2016 Kia Optima. The contact stated while driving at an undisclosed speed, the traction control, Forward Collision Avoidance: Automatic Emergency Braking, Lane Keep Assist, and auto high-beam warning lights were illuminated. The contact also stated that the four windows failed to function as needed. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 156,000.
Additional Notes:
The contact owns a 2016 Kia Optima. The contact stated while driving at an undisclosed speed, the traction control, Forward Collision Avoidance: Automatic Emergency Braking, Lane Keep Assist, and auto high-beam warning lights were illuminated. The contact also stated that the four windows failed to function as needed. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 156,000.
Mfg Campaign: 11605865
Recall Date: Aug 1, 2024
Kia America, Inc.
Defect Description:
TRACTION CONTROL SYSTEM
Potential Consequences:
The contact owns a 2016 Kia Optima. The contact stated while driving at an undisclosed speed, the traction control, Forward Collision Avoidance: Automatic Emergency Braking, Lane Keep Assist, and auto high-beam warning lights were illuminated. The contact also stated that the four windows failed to function as needed. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 156,000.
Corrective Action:
The contact owns a 2016 Kia Optima. The contact stated while driving at an undisclosed speed, the traction control, Forward Collision Avoidance: Automatic Emergency Braking, Lane Keep Assist, and auto high-beam warning lights were illuminated. The contact also stated that the four windows failed to function as needed. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 156,000.
Additional Notes:
The contact owns a 2016 Kia Optima. The contact stated while driving at an undisclosed speed, the traction control, Forward Collision Avoidance: Automatic Emergency Braking, Lane Keep Assist, and auto high-beam warning lights were illuminated. The contact also stated that the four windows failed to function as needed. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 156,000.
Mfg Campaign: 11605865
Recall Date: Aug 1, 2024
Kia America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
The contact owns a 2016 Kia Optima. The contact stated while driving at an undisclosed speed, the traction control, Forward Collision Avoidance: Automatic Emergency Braking, Lane Keep Assist, and auto high-beam warning lights were illuminated. The contact also stated that the four windows failed to function as needed. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 156,000.
Corrective Action:
The contact owns a 2016 Kia Optima. The contact stated while driving at an undisclosed speed, the traction control, Forward Collision Avoidance: Automatic Emergency Braking, Lane Keep Assist, and auto high-beam warning lights were illuminated. The contact also stated that the four windows failed to function as needed. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 156,000.
Additional Notes:
The contact owns a 2016 Kia Optima. The contact stated while driving at an undisclosed speed, the traction control, Forward Collision Avoidance: Automatic Emergency Braking, Lane Keep Assist, and auto high-beam warning lights were illuminated. The contact also stated that the four windows failed to function as needed. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 156,000.
Mfg Campaign: 11605865
Recall Date: Aug 1, 2024
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
I bought the vehicle used in 2022 and since then the vehicle has misfired on 2 separate occasions while driving requiring it to be towed. I’ve had to change the spark plugs and coil packs 4 different times due to the vehicle misfiring. I contacted Kia when the issue first began and was informed that my vehicle is one included in a class action lawsuit for engine failure, and was given a Case Number, but was told the only way they will cover repair/ replacement of the engine is if a specific error code was shown at the time of engine failure. The last 2 times I had to change my spark plugs were within a month of each other, so the vehicle was towed to Kia where they informed me that they recommended a combustion chamber cleaning and once again replacing the spark plugs. However, this was not a final diagnosis as to why the vehicle was misfiring, and they stated the vehicle may still misfire even with those services. Upon having the combustion chamber cleaned completed at a different location, and once again replacing the spark plugs, the engine locked up in the middle of the road and would not start again. the vehicle has been non-driveable since mid June and is currently in a shop awaiting repairs.
Corrective Action:
I bought the vehicle used in 2022 and since then the vehicle has misfired on 2 separate occasions while driving requiring it to be towed. I’ve had to change the spark plugs and coil packs 4 different times due to the vehicle misfiring. I contacted Kia when the issue first began and was informed that my vehicle is one included in a class action lawsuit for engine failure, and was given a Case Number, but was told the only way they will cover repair/ replacement of the engine is if a specific error code was shown at the time of engine failure. The last 2 times I had to change my spark plugs were within a month of each other, so the vehicle was towed to Kia where they informed me that they recommended a combustion chamber cleaning and once again replacing the spark plugs. However, this was not a final diagnosis as to why the vehicle was misfiring, and they stated the vehicle may still misfire even with those services. Upon having the combustion chamber cleaned completed at a different location, and once again replacing the spark plugs, the engine locked up in the middle of the road and would not start again. the vehicle has been non-driveable since mid June and is currently in a shop awaiting repairs.
Additional Notes:
I bought the vehicle used in 2022 and since then the vehicle has misfired on 2 separate occasions while driving requiring it to be towed. I’ve had to change the spark plugs and coil packs 4 different times due to the vehicle misfiring. I contacted Kia when the issue first began and was informed that my vehicle is one included in a class action lawsuit for engine failure, and was given a Case Number, but was told the only way they will cover repair/ replacement of the engine is if a specific error code was shown at the time of engine failure. The last 2 times I had to change my spark plugs were within a month of each other, so the vehicle was towed to Kia where they informed me that they recommended a combustion chamber cleaning and once again replacing the spark plugs. However, this was not a final diagnosis as to why the vehicle was misfiring, and they stated the vehicle may still misfire even with those services. Upon having the combustion chamber cleaned completed at a different location, and once again replacing the spark plugs, the engine locked up in the middle of the road and would not start again. the vehicle has been non-driveable since mid June and is currently in a shop awaiting repairs.
Mfg Campaign: 11605529
Recall Date: Jul 30, 2024
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Mya paint is bubbling , chipping and peeling all over my car.
Corrective Action:
Mya paint is bubbling , chipping and peeling all over my car.
Additional Notes:
Mya paint is bubbling , chipping and peeling all over my car.
Mfg Campaign: 11605036
Recall Date: Jul 29, 2024
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Driving approx. 65 mph on highway when car started shaking, then engine light came on, then car went into limp mode. Safety was at risk due to the fact this happened in the fast lane on highway, had to maneuver vehicle onto right side of road for emergency parking. Dealership and independent auto shop diagnosed problem to be misfire on cylinder #4, performed compression test, found intake valve and piston damage. Estimated repairs to be between $6,000 to $8,000 to rebuild engine. Mileage 82,826. We still have the vehicle for inspection.
Corrective Action:
Driving approx. 65 mph on highway when car started shaking, then engine light came on, then car went into limp mode. Safety was at risk due to the fact this happened in the fast lane on highway, had to maneuver vehicle onto right side of road for emergency parking. Dealership and independent auto shop diagnosed problem to be misfire on cylinder #4, performed compression test, found intake valve and piston damage. Estimated repairs to be between $6,000 to $8,000 to rebuild engine. Mileage 82,826. We still have the vehicle for inspection.
Additional Notes:
Driving approx. 65 mph on highway when car started shaking, then engine light came on, then car went into limp mode. Safety was at risk due to the fact this happened in the fast lane on highway, had to maneuver vehicle onto right side of road for emergency parking. Dealership and independent auto shop diagnosed problem to be misfire on cylinder #4, performed compression test, found intake valve and piston damage. Estimated repairs to be between $6,000 to $8,000 to rebuild engine. Mileage 82,826. We still have the vehicle for inspection.
Mfg Campaign: 11605135
Recall Date: Jul 29, 2024
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
I purchased a 2016 KIA Optima from eCars in Wichita Ks in November of 2022. The car had no major issues until the Optima was stolen this last March. I recovered the car quickly but it was damaged. Had ignition pulled out steering column broken, window broken and lots of cosmetic damage. Was towed twice and in the shop twice. All has been fixed with auto insurance funds. I am part of the KIA theft settlement and waiting for funds to be dispersed. Second part of my issue is that on 07/22/24 the check engine light came on while I was driving to work. It was blinking which indicates a serious engine issue. I turned around and went home and parked it. I started researching KIA engine issues and found that my car is also eligible for the KIA Theta II engine class action settlement but the submission deadline was 12/07/23. Since I was not the original owner, I was never notified of this class action settlement so could not submit a claim. I contacted Midwest KIA in Wichita KS to see about their "Buy Back program" I found online that KIA will sometimes buy certain vehicles back due to quality or safety issues. They want me to drive the car over 30 miles from my house to their lot so they can see the car in person, which I am not comfortable with. My question is what kind of legal recourse do I have with KIA? Am I still covered under Kansas Lemon Law? I still owe over $15k on the Optima. I ended up buying a new car on Saturday from Rusty Eck Ford but didn't trade the Optima in because they told me it had a salvage title, which I wasn't aware of when I bought it. It caught on fire apparently. All the damage was fixed, which could have been covered under the settlement as a qualifying fire.
Corrective Action:
I purchased a 2016 KIA Optima from eCars in Wichita Ks in November of 2022. The car had no major issues until the Optima was stolen this last March. I recovered the car quickly but it was damaged. Had ignition pulled out steering column broken, window broken and lots of cosmetic damage. Was towed twice and in the shop twice. All has been fixed with auto insurance funds. I am part of the KIA theft settlement and waiting for funds to be dispersed. Second part of my issue is that on 07/22/24 the check engine light came on while I was driving to work. It was blinking which indicates a serious engine issue. I turned around and went home and parked it. I started researching KIA engine issues and found that my car is also eligible for the KIA Theta II engine class action settlement but the submission deadline was 12/07/23. Since I was not the original owner, I was never notified of this class action settlement so could not submit a claim. I contacted Midwest KIA in Wichita KS to see about their "Buy Back program" I found online that KIA will sometimes buy certain vehicles back due to quality or safety issues. They want me to drive the car over 30 miles from my house to their lot so they can see the car in person, which I am not comfortable with. My question is what kind of legal recourse do I have with KIA? Am I still covered under Kansas Lemon Law? I still owe over $15k on the Optima. I ended up buying a new car on Saturday from Rusty Eck Ford but didn't trade the Optima in because they told me it had a salvage title, which I wasn't aware of when I bought it. It caught on fire apparently. All the damage was fixed, which could have been covered under the settlement as a qualifying fire.
Additional Notes:
I purchased a 2016 KIA Optima from eCars in Wichita Ks in November of 2022. The car had no major issues until the Optima was stolen this last March. I recovered the car quickly but it was damaged. Had ignition pulled out steering column broken, window broken and lots of cosmetic damage. Was towed twice and in the shop twice. All has been fixed with auto insurance funds. I am part of the KIA theft settlement and waiting for funds to be dispersed. Second part of my issue is that on 07/22/24 the check engine light came on while I was driving to work. It was blinking which indicates a serious engine issue. I turned around and went home and parked it. I started researching KIA engine issues and found that my car is also eligible for the KIA Theta II engine class action settlement but the submission deadline was 12/07/23. Since I was not the original owner, I was never notified of this class action settlement so could not submit a claim. I contacted Midwest KIA in Wichita KS to see about their "Buy Back program" I found online that KIA will sometimes buy certain vehicles back due to quality or safety issues. They want me to drive the car over 30 miles from my house to their lot so they can see the car in person, which I am not comfortable with. My question is what kind of legal recourse do I have with KIA? Am I still covered under Kansas Lemon Law? I still owe over $15k on the Optima. I ended up buying a new car on Saturday from Rusty Eck Ford but didn't trade the Optima in because they told me it had a salvage title, which I wasn't aware of when I bought it. It caught on fire apparently. All the damage was fixed, which could have been covered under the settlement as a qualifying fire.
Mfg Campaign: 11605137
Recall Date: Jul 29, 2024
Kia America, Inc.
Defect Description:
STEERING
Potential Consequences:
I purchased a 2016 KIA Optima from eCars in Wichita Ks in November of 2022. The car had no major issues until the Optima was stolen this last March. I recovered the car quickly but it was damaged. Had ignition pulled out steering column broken, window broken and lots of cosmetic damage. Was towed twice and in the shop twice. All has been fixed with auto insurance funds. I am part of the KIA theft settlement and waiting for funds to be dispersed. Second part of my issue is that on 07/22/24 the check engine light came on while I was driving to work. It was blinking which indicates a serious engine issue. I turned around and went home and parked it. I started researching KIA engine issues and found that my car is also eligible for the KIA Theta II engine class action settlement but the submission deadline was 12/07/23. Since I was not the original owner, I was never notified of this class action settlement so could not submit a claim. I contacted Midwest KIA in Wichita KS to see about their "Buy Back program" I found online that KIA will sometimes buy certain vehicles back due to quality or safety issues. They want me to drive the car over 30 miles from my house to their lot so they can see the car in person, which I am not comfortable with. My question is what kind of legal recourse do I have with KIA? Am I still covered under Kansas Lemon Law? I still owe over $15k on the Optima. I ended up buying a new car on Saturday from Rusty Eck Ford but didn't trade the Optima in because they told me it had a salvage title, which I wasn't aware of when I bought it. It caught on fire apparently. All the damage was fixed, which could have been covered under the settlement as a qualifying fire.
Corrective Action:
I purchased a 2016 KIA Optima from eCars in Wichita Ks in November of 2022. The car had no major issues until the Optima was stolen this last March. I recovered the car quickly but it was damaged. Had ignition pulled out steering column broken, window broken and lots of cosmetic damage. Was towed twice and in the shop twice. All has been fixed with auto insurance funds. I am part of the KIA theft settlement and waiting for funds to be dispersed. Second part of my issue is that on 07/22/24 the check engine light came on while I was driving to work. It was blinking which indicates a serious engine issue. I turned around and went home and parked it. I started researching KIA engine issues and found that my car is also eligible for the KIA Theta II engine class action settlement but the submission deadline was 12/07/23. Since I was not the original owner, I was never notified of this class action settlement so could not submit a claim. I contacted Midwest KIA in Wichita KS to see about their "Buy Back program" I found online that KIA will sometimes buy certain vehicles back due to quality or safety issues. They want me to drive the car over 30 miles from my house to their lot so they can see the car in person, which I am not comfortable with. My question is what kind of legal recourse do I have with KIA? Am I still covered under Kansas Lemon Law? I still owe over $15k on the Optima. I ended up buying a new car on Saturday from Rusty Eck Ford but didn't trade the Optima in because they told me it had a salvage title, which I wasn't aware of when I bought it. It caught on fire apparently. All the damage was fixed, which could have been covered under the settlement as a qualifying fire.
Additional Notes:
I purchased a 2016 KIA Optima from eCars in Wichita Ks in November of 2022. The car had no major issues until the Optima was stolen this last March. I recovered the car quickly but it was damaged. Had ignition pulled out steering column broken, window broken and lots of cosmetic damage. Was towed twice and in the shop twice. All has been fixed with auto insurance funds. I am part of the KIA theft settlement and waiting for funds to be dispersed. Second part of my issue is that on 07/22/24 the check engine light came on while I was driving to work. It was blinking which indicates a serious engine issue. I turned around and went home and parked it. I started researching KIA engine issues and found that my car is also eligible for the KIA Theta II engine class action settlement but the submission deadline was 12/07/23. Since I was not the original owner, I was never notified of this class action settlement so could not submit a claim. I contacted Midwest KIA in Wichita KS to see about their "Buy Back program" I found online that KIA will sometimes buy certain vehicles back due to quality or safety issues. They want me to drive the car over 30 miles from my house to their lot so they can see the car in person, which I am not comfortable with. My question is what kind of legal recourse do I have with KIA? Am I still covered under Kansas Lemon Law? I still owe over $15k on the Optima. I ended up buying a new car on Saturday from Rusty Eck Ford but didn't trade the Optima in because they told me it had a salvage title, which I wasn't aware of when I bought it. It caught on fire apparently. All the damage was fixed, which could have been covered under the settlement as a qualifying fire.
Mfg Campaign: 11605137
Recall Date: Jul 29, 2024
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I purchased a 2016 KIA Optima from eCars in Wichita Ks in November of 2022. The car had no major issues until the Optima was stolen this last March. I recovered the car quickly but it was damaged. Had ignition pulled out steering column broken, window broken and lots of cosmetic damage. Was towed twice and in the shop twice. All has been fixed with auto insurance funds. I am part of the KIA theft settlement and waiting for funds to be dispersed. Second part of my issue is that on 07/22/24 the check engine light came on while I was driving to work. It was blinking which indicates a serious engine issue. I turned around and went home and parked it. I started researching KIA engine issues and found that my car is also eligible for the KIA Theta II engine class action settlement but the submission deadline was 12/07/23. Since I was not the original owner, I was never notified of this class action settlement so could not submit a claim. I contacted Midwest KIA in Wichita KS to see about their "Buy Back program" I found online that KIA will sometimes buy certain vehicles back due to quality or safety issues. They want me to drive the car over 30 miles from my house to their lot so they can see the car in person, which I am not comfortable with. My question is what kind of legal recourse do I have with KIA? Am I still covered under Kansas Lemon Law? I still owe over $15k on the Optima. I ended up buying a new car on Saturday from Rusty Eck Ford but didn't trade the Optima in because they told me it had a salvage title, which I wasn't aware of when I bought it. It caught on fire apparently. All the damage was fixed, which could have been covered under the settlement as a qualifying fire.
Corrective Action:
I purchased a 2016 KIA Optima from eCars in Wichita Ks in November of 2022. The car had no major issues until the Optima was stolen this last March. I recovered the car quickly but it was damaged. Had ignition pulled out steering column broken, window broken and lots of cosmetic damage. Was towed twice and in the shop twice. All has been fixed with auto insurance funds. I am part of the KIA theft settlement and waiting for funds to be dispersed. Second part of my issue is that on 07/22/24 the check engine light came on while I was driving to work. It was blinking which indicates a serious engine issue. I turned around and went home and parked it. I started researching KIA engine issues and found that my car is also eligible for the KIA Theta II engine class action settlement but the submission deadline was 12/07/23. Since I was not the original owner, I was never notified of this class action settlement so could not submit a claim. I contacted Midwest KIA in Wichita KS to see about their "Buy Back program" I found online that KIA will sometimes buy certain vehicles back due to quality or safety issues. They want me to drive the car over 30 miles from my house to their lot so they can see the car in person, which I am not comfortable with. My question is what kind of legal recourse do I have with KIA? Am I still covered under Kansas Lemon Law? I still owe over $15k on the Optima. I ended up buying a new car on Saturday from Rusty Eck Ford but didn't trade the Optima in because they told me it had a salvage title, which I wasn't aware of when I bought it. It caught on fire apparently. All the damage was fixed, which could have been covered under the settlement as a qualifying fire.
Additional Notes:
I purchased a 2016 KIA Optima from eCars in Wichita Ks in November of 2022. The car had no major issues until the Optima was stolen this last March. I recovered the car quickly but it was damaged. Had ignition pulled out steering column broken, window broken and lots of cosmetic damage. Was towed twice and in the shop twice. All has been fixed with auto insurance funds. I am part of the KIA theft settlement and waiting for funds to be dispersed. Second part of my issue is that on 07/22/24 the check engine light came on while I was driving to work. It was blinking which indicates a serious engine issue. I turned around and went home and parked it. I started researching KIA engine issues and found that my car is also eligible for the KIA Theta II engine class action settlement but the submission deadline was 12/07/23. Since I was not the original owner, I was never notified of this class action settlement so could not submit a claim. I contacted Midwest KIA in Wichita KS to see about their "Buy Back program" I found online that KIA will sometimes buy certain vehicles back due to quality or safety issues. They want me to drive the car over 30 miles from my house to their lot so they can see the car in person, which I am not comfortable with. My question is what kind of legal recourse do I have with KIA? Am I still covered under Kansas Lemon Law? I still owe over $15k on the Optima. I ended up buying a new car on Saturday from Rusty Eck Ford but didn't trade the Optima in because they told me it had a salvage title, which I wasn't aware of when I bought it. It caught on fire apparently. All the damage was fixed, which could have been covered under the settlement as a qualifying fire.
Mfg Campaign: 11605137
Recall Date: Jul 29, 2024
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My vehicle has been having engine & electrical issues, I originally took the vehicle to a secondary mechanic after Kia Baltimore stated it would be a couple months before they could diagnose the issue. The secondary mechanic was changed spark plugs, and other fixes but advised the vehicle engine was still shutting down and he believe it was related to the Kia engine recall issues. Thereafter, I had the vehicle towed to Kia Towson on 5/22/23..they have had the vehicle ever since I call daily, leave messages with managers, and essentially pay car insurance and car note, and use ride share services while getting no response about my vehicle. The rental manager at the dealership doesn't return my calls, no one. This is unacceptable.
Corrective Action:
My vehicle has been having engine & electrical issues, I originally took the vehicle to a secondary mechanic after Kia Baltimore stated it would be a couple months before they could diagnose the issue. The secondary mechanic was changed spark plugs, and other fixes but advised the vehicle engine was still shutting down and he believe it was related to the Kia engine recall issues. Thereafter, I had the vehicle towed to Kia Towson on 5/22/23..they have had the vehicle ever since I call daily, leave messages with managers, and essentially pay car insurance and car note, and use ride share services while getting no response about my vehicle. The rental manager at the dealership doesn't return my calls, no one. This is unacceptable.
Additional Notes:
My vehicle has been having engine & electrical issues, I originally took the vehicle to a secondary mechanic after Kia Baltimore stated it would be a couple months before they could diagnose the issue. The secondary mechanic was changed spark plugs, and other fixes but advised the vehicle engine was still shutting down and he believe it was related to the Kia engine recall issues. Thereafter, I had the vehicle towed to Kia Towson on 5/22/23..they have had the vehicle ever since I call daily, leave messages with managers, and essentially pay car insurance and car note, and use ride share services while getting no response about my vehicle. The rental manager at the dealership doesn't return my calls, no one. This is unacceptable.
Mfg Campaign: 11604730
Recall Date: Jul 26, 2024
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
My vehicle has been having engine & electrical issues, I originally took the vehicle to a secondary mechanic after Kia Baltimore stated it would be a couple months before they could diagnose the issue. The secondary mechanic was changed spark plugs, and other fixes but advised the vehicle engine was still shutting down and he believe it was related to the Kia engine recall issues. Thereafter, I had the vehicle towed to Kia Towson on 5/22/23..they have had the vehicle ever since I call daily, leave messages with managers, and essentially pay car insurance and car note, and use ride share services while getting no response about my vehicle. The rental manager at the dealership doesn't return my calls, no one. This is unacceptable.
Corrective Action:
My vehicle has been having engine & electrical issues, I originally took the vehicle to a secondary mechanic after Kia Baltimore stated it would be a couple months before they could diagnose the issue. The secondary mechanic was changed spark plugs, and other fixes but advised the vehicle engine was still shutting down and he believe it was related to the Kia engine recall issues. Thereafter, I had the vehicle towed to Kia Towson on 5/22/23..they have had the vehicle ever since I call daily, leave messages with managers, and essentially pay car insurance and car note, and use ride share services while getting no response about my vehicle. The rental manager at the dealership doesn't return my calls, no one. This is unacceptable.
Additional Notes:
My vehicle has been having engine & electrical issues, I originally took the vehicle to a secondary mechanic after Kia Baltimore stated it would be a couple months before they could diagnose the issue. The secondary mechanic was changed spark plugs, and other fixes but advised the vehicle engine was still shutting down and he believe it was related to the Kia engine recall issues. Thereafter, I had the vehicle towed to Kia Towson on 5/22/23..they have had the vehicle ever since I call daily, leave messages with managers, and essentially pay car insurance and car note, and use ride share services while getting no response about my vehicle. The rental manager at the dealership doesn't return my calls, no one. This is unacceptable.
Mfg Campaign: 11604730
Recall Date: Jul 26, 2024
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Complete engine failure on July 13th. While driving at on the interstate the car lurched and began to smoke. Oil light, engine light and battery light all came on. We turned on hazard lights and pulled off the freeway onto the off-ramp. As we stopped at the light the car completely died in traffic. Smoke was coming from the hood and the car wouldn’t no longer start. We were in traffic and had to wait for help to get our car safely pushed off the road. We had the car towed to a car lot. The engine had a recall but we were never informed of this or sent any letters about it. We received a recall About a trunk safety issue so we know they had our correct address. We have owned the car less than a year so previous owners never took care of the problem and we were not informed. Kia is denying helping pay for a new engine even though they have a lawsuit and have admitted to engine problems.
Corrective Action:
Complete engine failure on July 13th. While driving at on the interstate the car lurched and began to smoke. Oil light, engine light and battery light all came on. We turned on hazard lights and pulled off the freeway onto the off-ramp. As we stopped at the light the car completely died in traffic. Smoke was coming from the hood and the car wouldn’t no longer start. We were in traffic and had to wait for help to get our car safely pushed off the road. We had the car towed to a car lot. The engine had a recall but we were never informed of this or sent any letters about it. We received a recall About a trunk safety issue so we know they had our correct address. We have owned the car less than a year so previous owners never took care of the problem and we were not informed. Kia is denying helping pay for a new engine even though they have a lawsuit and have admitted to engine problems.
Additional Notes:
Complete engine failure on July 13th. While driving at on the interstate the car lurched and began to smoke. Oil light, engine light and battery light all came on. We turned on hazard lights and pulled off the freeway onto the off-ramp. As we stopped at the light the car completely died in traffic. Smoke was coming from the hood and the car wouldn’t no longer start. We were in traffic and had to wait for help to get our car safely pushed off the road. We had the car towed to a car lot. The engine had a recall but we were never informed of this or sent any letters about it. We received a recall About a trunk safety issue so we know they had our correct address. We have owned the car less than a year so previous owners never took care of the problem and we were not informed. Kia is denying helping pay for a new engine even though they have a lawsuit and have admitted to engine problems.
Mfg Campaign: 11604516
Recall Date: Jul 25, 2024
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2016 Kia Optima. The contact stated while driving at various speeds on several occasions, the vehicle was shuddering with a knocking sound coming from the engine compartment. The vehicle was taken to a dealer where it was diagnosed and determined that the engine needed to be replaced. The vehicle was repaired; however, the failure persisted. The contact stated that a message "Do not drive - Tow to Dealer" was displayed, and the check engine warning light was illuminated. The vehicle was towed to the dealer where it was diagnosed that a loosened turbo hose needed to be tightened. The vehicle was repaired but the failure persisted. The vehicle was towed to another dealer where it was diagnosed that the high-pressure fuel pump needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 112,000.
Corrective Action:
The contact owns a 2016 Kia Optima. The contact stated while driving at various speeds on several occasions, the vehicle was shuddering with a knocking sound coming from the engine compartment. The vehicle was taken to a dealer where it was diagnosed and determined that the engine needed to be replaced. The vehicle was repaired; however, the failure persisted. The contact stated that a message "Do not drive - Tow to Dealer" was displayed, and the check engine warning light was illuminated. The vehicle was towed to the dealer where it was diagnosed that a loosened turbo hose needed to be tightened. The vehicle was repaired but the failure persisted. The vehicle was towed to another dealer where it was diagnosed that the high-pressure fuel pump needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 112,000.
Additional Notes:
The contact owns a 2016 Kia Optima. The contact stated while driving at various speeds on several occasions, the vehicle was shuddering with a knocking sound coming from the engine compartment. The vehicle was taken to a dealer where it was diagnosed and determined that the engine needed to be replaced. The vehicle was repaired; however, the failure persisted. The contact stated that a message "Do not drive - Tow to Dealer" was displayed, and the check engine warning light was illuminated. The vehicle was towed to the dealer where it was diagnosed that a loosened turbo hose needed to be tightened. The vehicle was repaired but the failure persisted. The vehicle was towed to another dealer where it was diagnosed that the high-pressure fuel pump needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 112,000.
Mfg Campaign: 11603774
Recall Date: Jul 22, 2024
Kia America, Inc.
Defect Description:
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Potential Consequences:
The contact owns a 2016 Kia Optima. The contact stated while driving at various speeds on several occasions, the vehicle was shuddering with a knocking sound coming from the engine compartment. The vehicle was taken to a dealer where it was diagnosed and determined that the engine needed to be replaced. The vehicle was repaired; however, the failure persisted. The contact stated that a message "Do not drive - Tow to Dealer" was displayed, and the check engine warning light was illuminated. The vehicle was towed to the dealer where it was diagnosed that a loosened turbo hose needed to be tightened. The vehicle was repaired but the failure persisted. The vehicle was towed to another dealer where it was diagnosed that the high-pressure fuel pump needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 112,000.
Corrective Action:
The contact owns a 2016 Kia Optima. The contact stated while driving at various speeds on several occasions, the vehicle was shuddering with a knocking sound coming from the engine compartment. The vehicle was taken to a dealer where it was diagnosed and determined that the engine needed to be replaced. The vehicle was repaired; however, the failure persisted. The contact stated that a message "Do not drive - Tow to Dealer" was displayed, and the check engine warning light was illuminated. The vehicle was towed to the dealer where it was diagnosed that a loosened turbo hose needed to be tightened. The vehicle was repaired but the failure persisted. The vehicle was towed to another dealer where it was diagnosed that the high-pressure fuel pump needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 112,000.
Additional Notes:
The contact owns a 2016 Kia Optima. The contact stated while driving at various speeds on several occasions, the vehicle was shuddering with a knocking sound coming from the engine compartment. The vehicle was taken to a dealer where it was diagnosed and determined that the engine needed to be replaced. The vehicle was repaired; however, the failure persisted. The contact stated that a message "Do not drive - Tow to Dealer" was displayed, and the check engine warning light was illuminated. The vehicle was towed to the dealer where it was diagnosed that a loosened turbo hose needed to be tightened. The vehicle was repaired but the failure persisted. The vehicle was towed to another dealer where it was diagnosed that the high-pressure fuel pump needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 112,000.
Mfg Campaign: 11603774
Recall Date: Jul 22, 2024
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2016 Kia Optima. The contact stated that on four occasions while the vehicle was parked and the window switches were depressed on all the windows, the windows failed to roll up or roll down as intended. The vehicle was taken to a dealer where it was diagnosed that the driver's side window regulator had become dismantled, allowing the glass to move up and down. The contact was informed that the window regulator and panel assembly needed to be replaced. The vehicle was repaired each time. The manufacturer was not notified of the failure. The failure mileage was approximately 21,000.
Corrective Action:
The contact owns a 2016 Kia Optima. The contact stated that on four occasions while the vehicle was parked and the window switches were depressed on all the windows, the windows failed to roll up or roll down as intended. The vehicle was taken to a dealer where it was diagnosed that the driver's side window regulator had become dismantled, allowing the glass to move up and down. The contact was informed that the window regulator and panel assembly needed to be replaced. The vehicle was repaired each time. The manufacturer was not notified of the failure. The failure mileage was approximately 21,000.
Additional Notes:
The contact owns a 2016 Kia Optima. The contact stated that on four occasions while the vehicle was parked and the window switches were depressed on all the windows, the windows failed to roll up or roll down as intended. The vehicle was taken to a dealer where it was diagnosed that the driver's side window regulator had become dismantled, allowing the glass to move up and down. The contact was informed that the window regulator and panel assembly needed to be replaced. The vehicle was repaired each time. The manufacturer was not notified of the failure. The failure mileage was approximately 21,000.
Mfg Campaign: 11603344
Recall Date: Jul 19, 2024
Kia America, Inc.
Defect Description:
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
Potential Consequences:
The contact owns a 2016 Kia Optima. The contact stated that on four occasions while the vehicle was parked and the window switches were depressed on all the windows, the windows failed to roll up or roll down as intended. The vehicle was taken to a dealer where it was diagnosed that the driver's side window regulator had become dismantled, allowing the glass to move up and down. The contact was informed that the window regulator and panel assembly needed to be replaced. The vehicle was repaired each time. The manufacturer was not notified of the failure. The failure mileage was approximately 21,000.
Corrective Action:
The contact owns a 2016 Kia Optima. The contact stated that on four occasions while the vehicle was parked and the window switches were depressed on all the windows, the windows failed to roll up or roll down as intended. The vehicle was taken to a dealer where it was diagnosed that the driver's side window regulator had become dismantled, allowing the glass to move up and down. The contact was informed that the window regulator and panel assembly needed to be replaced. The vehicle was repaired each time. The manufacturer was not notified of the failure. The failure mileage was approximately 21,000.
Additional Notes:
The contact owns a 2016 Kia Optima. The contact stated that on four occasions while the vehicle was parked and the window switches were depressed on all the windows, the windows failed to roll up or roll down as intended. The vehicle was taken to a dealer where it was diagnosed that the driver's side window regulator had become dismantled, allowing the glass to move up and down. The contact was informed that the window regulator and panel assembly needed to be replaced. The vehicle was repaired each time. The manufacturer was not notified of the failure. The failure mileage was approximately 21,000.
Mfg Campaign: 11603344
Recall Date: Jul 19, 2024
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Excessive oil consumption, loss of power. Went in for a tune as previous owner never did one and car would not crank back up. In fact it didn’t respond to the key turn at all. SENSOR read wouldn't read a problem. Later found out engine was basically gone. Burned excessive oil, started coming out the tail pipe. Dash was not illuminating when there was insufficient oil. Has not been fixed
Corrective Action:
Excessive oil consumption, loss of power. Went in for a tune as previous owner never did one and car would not crank back up. In fact it didn’t respond to the key turn at all. SENSOR read wouldn't read a problem. Later found out engine was basically gone. Burned excessive oil, started coming out the tail pipe. Dash was not illuminating when there was insufficient oil. Has not been fixed
Additional Notes:
Excessive oil consumption, loss of power. Went in for a tune as previous owner never did one and car would not crank back up. In fact it didn’t respond to the key turn at all. SENSOR read wouldn't read a problem. Later found out engine was basically gone. Burned excessive oil, started coming out the tail pipe. Dash was not illuminating when there was insufficient oil. Has not been fixed
Mfg Campaign: 11602350
Recall Date: Jul 15, 2024
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I got on the Highway after work, particularly hot day so I had the a/c running. Following nobody, and not next to any cars I hear a loud "crack," followed by yet another loud crack, glass flying to the back of my car, sunroof cover starts rattling back and fourth. I pull over after being jump scared, and come to find my sun roof to be blown upwards.
Corrective Action:
I got on the Highway after work, particularly hot day so I had the a/c running. Following nobody, and not next to any cars I hear a loud "crack," followed by yet another loud crack, glass flying to the back of my car, sunroof cover starts rattling back and fourth. I pull over after being jump scared, and come to find my sun roof to be blown upwards.
Additional Notes:
I got on the Highway after work, particularly hot day so I had the a/c running. Following nobody, and not next to any cars I hear a loud "crack," followed by yet another loud crack, glass flying to the back of my car, sunroof cover starts rattling back and fourth. I pull over after being jump scared, and come to find my sun roof to be blown upwards.
Mfg Campaign: 11602443
Recall Date: Jul 15, 2024
Kia America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
[XXX] 6:30AM: 2016 Kia Optima Ex I was driving on the freeway on my way to work when I lost all acceleration and immediately attempted to get over to the side of the road. Which was pretty [XXX] scary being that it's a busy freeway that early in the morning so everyone is laying on their horn while trying to get out of my way. It was either be stranded in the middle of the freeway or get over as quick as possible. My electronics were all still on however; my whole dashboard went from no "check engine" light to everything that could light up was lit up. I own a OBD2 scanner so I plugged that in and scanned it. I received a code that read "P0014: Exhaust Camshaft Position Timing - Over - Advanced (Bank 1)". I then had my car towed to a mechanic that diagnosed my engine and claimed there was "metal shavings" in my engine. And my engine was not turning; it seized up. I didn't believe him so I got a ride over to the shop and sure enough he simply had me pull my dipstick out to see the shavings on there. He also manually turned my engine with a socket wrench and told me it was harder than [XXX] to turn which was not supposed to happen. I tried it myself and sure enough it was tough as [XXX] to turn. He claimed I needed a new engine! He said I have the option to get it towed somewhere else or he can try and find an engine for me. I then called a Kia Service center in Visalia CA and explained to them what happened. They said they will not fix anything due to me not having a computer update recall fixed on my car. Yet I had never gotten a notice in the mail for it like they were supposed to do back in 2018. The only one I had gotten recently was a "safety recall" which was to fix my trunk latch. I knew that would not have any impact on my cars running condition so I did not get that fixed. However had I known I needed an update I would've gone in a heartbeat. I did not take it to the service center being that they told me they cannot fix my engine. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA),
Corrective Action:
[XXX] 6:30AM: 2016 Kia Optima Ex I was driving on the freeway on my way to work when I lost all acceleration and immediately attempted to get over to the side of the road. Which was pretty [XXX] scary being that it's a busy freeway that early in the morning so everyone is laying on their horn while trying to get out of my way. It was either be stranded in the middle of the freeway or get over as quick as possible. My electronics were all still on however; my whole dashboard went from no "check engine" light to everything that could light up was lit up. I own a OBD2 scanner so I plugged that in and scanned it. I received a code that read "P0014: Exhaust Camshaft Position Timing - Over - Advanced (Bank 1)". I then had my car towed to a mechanic that diagnosed my engine and claimed there was "metal shavings" in my engine. And my engine was not turning; it seized up. I didn't believe him so I got a ride over to the shop and sure enough he simply had me pull my dipstick out to see the shavings on there. He also manually turned my engine with a socket wrench and told me it was harder than [XXX] to turn which was not supposed to happen. I tried it myself and sure enough it was tough as [XXX] to turn. He claimed I needed a new engine! He said I have the option to get it towed somewhere else or he can try and find an engine for me. I then called a Kia Service center in Visalia CA and explained to them what happened. They said they will not fix anything due to me not having a computer update recall fixed on my car. Yet I had never gotten a notice in the mail for it like they were supposed to do back in 2018. The only one I had gotten recently was a "safety recall" which was to fix my trunk latch. I knew that would not have any impact on my cars running condition so I did not get that fixed. However had I known I needed an update I would've gone in a heartbeat. I did not take it to the service center being that they told me they cannot fix my engine. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA),
Additional Notes:
[XXX] 6:30AM: 2016 Kia Optima Ex I was driving on the freeway on my way to work when I lost all acceleration and immediately attempted to get over to the side of the road. Which was pretty [XXX] scary being that it's a busy freeway that early in the morning so everyone is laying on their horn while trying to get out of my way. It was either be stranded in the middle of the freeway or get over as quick as possible. My electronics were all still on however; my whole dashboard went from no "check engine" light to everything that could light up was lit up. I own a OBD2 scanner so I plugged that in and scanned it. I received a code that read "P0014: Exhaust Camshaft Position Timing - Over - Advanced (Bank 1)". I then had my car towed to a mechanic that diagnosed my engine and claimed there was "metal shavings" in my engine. And my engine was not turning; it seized up. I didn't believe him so I got a ride over to the shop and sure enough he simply had me pull my dipstick out to see the shavings on there. He also manually turned my engine with a socket wrench and told me it was harder than [XXX] to turn which was not supposed to happen. I tried it myself and sure enough it was tough as [XXX] to turn. He claimed I needed a new engine! He said I have the option to get it towed somewhere else or he can try and find an engine for me. I then called a Kia Service center in Visalia CA and explained to them what happened. They said they will not fix anything due to me not having a computer update recall fixed on my car. Yet I had never gotten a notice in the mail for it like they were supposed to do back in 2018. The only one I had gotten recently was a "safety recall" which was to fix my trunk latch. I knew that would not have any impact on my cars running condition so I did not get that fixed. However had I known I needed an update I would've gone in a heartbeat. I did not take it to the service center being that they told me they cannot fix my engine. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA),
Mfg Campaign: 11601332
Recall Date: Jul 12, 2024
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