Complaints & Recalls
Official Safety Recalls - Important!
7 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2016-2017 Rio, 2016-2018 Optima, 2017-2018 Optima Hybrid and Optima Plug-in Hybrid vehicles. The trunk latch base may crack, preventing the opening of the trunk from the inside. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 401, "Internal Trunk Release."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC278
Recall Date: Aug 24, 2023
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2011-2017 Optima, 2012-2017 Sorento and 2011-2018 Sportage vehicles that previously received an engine replacement under recall number 17V-224, warranty, or the Knock Sensor Detection System (KSDS) Product Improvement Campaign. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned or improperly torqued during the engine replacement procedure, possibly causing a fuel leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC172
Recall Date: Dec 19, 2018
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2017-2018 Kia Optima hybrid vehicles. These vehicles are equipped with a Voltage Protection Device (VPD), designed to protect the high voltage battery module, that may activate inadvertently.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC162
Recall Date: Mar 8, 2018
Consumer Complaints
301 ComplaintsKia America, Inc.
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2017 Kia Optima. The contact stated while stationary at a traffic light, while depressing the accelerator pedal, the vehicle hesitated. The check engine warning light was illuminated. The contact was able to continue driving to her residence. The contact took the vehicle to an independent mechanic and was informed that the engine knock sensor needed to be replaced. The contact called the local dealer and made them aware of the failure. The vehicle was not repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 18V907000 (Fuel System, Gasoline, Engine) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 68,000.
Corrective Action:
The contact owns a 2017 Kia Optima. The contact stated while stationary at a traffic light, while depressing the accelerator pedal, the vehicle hesitated. The check engine warning light was illuminated. The contact was able to continue driving to her residence. The contact took the vehicle to an independent mechanic and was informed that the engine knock sensor needed to be replaced. The contact called the local dealer and made them aware of the failure. The vehicle was not repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 18V907000 (Fuel System, Gasoline, Engine) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 68,000.
Additional Notes:
The contact owns a 2017 Kia Optima. The contact stated while stationary at a traffic light, while depressing the accelerator pedal, the vehicle hesitated. The check engine warning light was illuminated. The contact was able to continue driving to her residence. The contact took the vehicle to an independent mechanic and was informed that the engine knock sensor needed to be replaced. The contact called the local dealer and made them aware of the failure. The vehicle was not repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 18V907000 (Fuel System, Gasoline, Engine) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 68,000.
Mfg Campaign: 11428336
Recall Date: Aug 9, 2021
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
My 2017 Kia Optima Hybrid began losing oil rapidly (more than 1 quart a week), and then knocking. There was never a warning light or an engine light. The mechanic at Kirby Kia (the dealership) confirmed engine knocking in the lower pistons. Kia will not honor the 100,000 mile drive train warranty because I am the second owner, and there is no recall on the hybrid engine. However, it's irrelevant that they won't cover the cost of the engine since they are not making engines available to anyone outside of the recall, so I cannot fix my car. I'm a little confused on why this engine is withheld for the recall, but mine is not recalled.
Corrective Action:
My 2017 Kia Optima Hybrid began losing oil rapidly (more than 1 quart a week), and then knocking. There was never a warning light or an engine light. The mechanic at Kirby Kia (the dealership) confirmed engine knocking in the lower pistons. Kia will not honor the 100,000 mile drive train warranty because I am the second owner, and there is no recall on the hybrid engine. However, it's irrelevant that they won't cover the cost of the engine since they are not making engines available to anyone outside of the recall, so I cannot fix my car. I'm a little confused on why this engine is withheld for the recall, but mine is not recalled.
Additional Notes:
My 2017 Kia Optima Hybrid began losing oil rapidly (more than 1 quart a week), and then knocking. There was never a warning light or an engine light. The mechanic at Kirby Kia (the dealership) confirmed engine knocking in the lower pistons. Kia will not honor the 100,000 mile drive train warranty because I am the second owner, and there is no recall on the hybrid engine. However, it's irrelevant that they won't cover the cost of the engine since they are not making engines available to anyone outside of the recall, so I cannot fix my car. I'm a little confused on why this engine is withheld for the recall, but mine is not recalled.
Mfg Campaign: 11422226
Recall Date: Jun 24, 2021
Kia America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
KIA OPTIMA 2017 HYBRID. 26K MILEAGE AND AUTOMATIC TRANSMISSION BECOME VERY CLUNKY, CAR JERKS WHEN SHIFTING ON ANY GEAR. NOT STABLE DRIVING, STRANGE NOISES UNDER THE HOOD ESPECIALLY WHEN VEHICLE GOES UPHILL AND EVEN ON STRAIGHT ROAD CAR TWITCHES. NO OIL LEAKS FROM THE BOTTOM.
Corrective Action:
KIA OPTIMA 2017 HYBRID. 26K MILEAGE AND AUTOMATIC TRANSMISSION BECOME VERY CLUNKY, CAR JERKS WHEN SHIFTING ON ANY GEAR. NOT STABLE DRIVING, STRANGE NOISES UNDER THE HOOD ESPECIALLY WHEN VEHICLE GOES UPHILL AND EVEN ON STRAIGHT ROAD CAR TWITCHES. NO OIL LEAKS FROM THE BOTTOM.
Additional Notes:
KIA OPTIMA 2017 HYBRID. 26K MILEAGE AND AUTOMATIC TRANSMISSION BECOME VERY CLUNKY, CAR JERKS WHEN SHIFTING ON ANY GEAR. NOT STABLE DRIVING, STRANGE NOISES UNDER THE HOOD ESPECIALLY WHEN VEHICLE GOES UPHILL AND EVEN ON STRAIGHT ROAD CAR TWITCHES. NO OIL LEAKS FROM THE BOTTOM.
Mfg Campaign: 11408554
Recall Date: Apr 17, 2021
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
ENGINE HAS TOO MUCH OIL CONSUMPTION , WENT TO DO MY OIL CHANGE 200 MILES BEFORE IT WAS DUE AND THE AUTOMOTIVE PLACE TOLD ME THERE WAS NO OIL ON MY DRIP STICK. ALSO HAVE A RATTLING NOISE IN MY ENGINE WHEN I ACCELERATE. NOISE HAS BEEN HAPPENING FOR A FEW MONTHS BUT THEY CAN'T SEEM TO FIND A PROBLEM.
Corrective Action:
ENGINE HAS TOO MUCH OIL CONSUMPTION , WENT TO DO MY OIL CHANGE 200 MILES BEFORE IT WAS DUE AND THE AUTOMOTIVE PLACE TOLD ME THERE WAS NO OIL ON MY DRIP STICK. ALSO HAVE A RATTLING NOISE IN MY ENGINE WHEN I ACCELERATE. NOISE HAS BEEN HAPPENING FOR A FEW MONTHS BUT THEY CAN'T SEEM TO FIND A PROBLEM.
Additional Notes:
ENGINE HAS TOO MUCH OIL CONSUMPTION , WENT TO DO MY OIL CHANGE 200 MILES BEFORE IT WAS DUE AND THE AUTOMOTIVE PLACE TOLD ME THERE WAS NO OIL ON MY DRIP STICK. ALSO HAVE A RATTLING NOISE IN MY ENGINE WHEN I ACCELERATE. NOISE HAS BEEN HAPPENING FOR A FEW MONTHS BUT THEY CAN'T SEEM TO FIND A PROBLEM.
Mfg Campaign: 11404026
Recall Date: Mar 20, 2021
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE WIRING HARNESS WAS REPLACED IN MY 2017 KIA OPTIMA IN 2019 AT APPROXIMATELY 45,000 MILES. KIA REPLACED MY ENGINE JANUARY 2020 BECAUSE IT WAS CONSUMING LARGE AMOUNTS OF OIL. I JUST GOT MY CAR BACK IN JANUARY 28, 2021 WITH A SUPPOSEDLY NEW ENGINE. ON MARCH 3, 2021, MY CAR CAUGHT FIRE WHILE PULLING OUT OF MY NEIGHBORHOOD ACTUALLY DRIVING DOWN THE STREET. SMOKE AND FLAMES WERE COMING OUT FROM UNDERNEATH THE HOOD THE OF THE CAR. THE ENTIRE FRONT END OF THE CAR BURNED. THANKFULLY, THE FIRE DEPARTMENT GOT THE FIRE OUT AND NO ONE WAS INJURED.
Corrective Action:
THE WIRING HARNESS WAS REPLACED IN MY 2017 KIA OPTIMA IN 2019 AT APPROXIMATELY 45,000 MILES. KIA REPLACED MY ENGINE JANUARY 2020 BECAUSE IT WAS CONSUMING LARGE AMOUNTS OF OIL. I JUST GOT MY CAR BACK IN JANUARY 28, 2021 WITH A SUPPOSEDLY NEW ENGINE. ON MARCH 3, 2021, MY CAR CAUGHT FIRE WHILE PULLING OUT OF MY NEIGHBORHOOD ACTUALLY DRIVING DOWN THE STREET. SMOKE AND FLAMES WERE COMING OUT FROM UNDERNEATH THE HOOD THE OF THE CAR. THE ENTIRE FRONT END OF THE CAR BURNED. THANKFULLY, THE FIRE DEPARTMENT GOT THE FIRE OUT AND NO ONE WAS INJURED.
Additional Notes:
THE WIRING HARNESS WAS REPLACED IN MY 2017 KIA OPTIMA IN 2019 AT APPROXIMATELY 45,000 MILES. KIA REPLACED MY ENGINE JANUARY 2020 BECAUSE IT WAS CONSUMING LARGE AMOUNTS OF OIL. I JUST GOT MY CAR BACK IN JANUARY 28, 2021 WITH A SUPPOSEDLY NEW ENGINE. ON MARCH 3, 2021, MY CAR CAUGHT FIRE WHILE PULLING OUT OF MY NEIGHBORHOOD ACTUALLY DRIVING DOWN THE STREET. SMOKE AND FLAMES WERE COMING OUT FROM UNDERNEATH THE HOOD THE OF THE CAR. THE ENTIRE FRONT END OF THE CAR BURNED. THANKFULLY, THE FIRE DEPARTMENT GOT THE FIRE OUT AND NO ONE WAS INJURED.
Mfg Campaign: 11399073
Recall Date: Mar 4, 2021
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
THE WIRING HARNESS WAS REPLACED IN MY 2017 KIA OPTIMA IN 2019 AT APPROXIMATELY 45,000 MILES. KIA REPLACED MY ENGINE JANUARY 2020 BECAUSE IT WAS CONSUMING LARGE AMOUNTS OF OIL. I JUST GOT MY CAR BACK IN JANUARY 28, 2021 WITH A SUPPOSEDLY NEW ENGINE. ON MARCH 3, 2021, MY CAR CAUGHT FIRE WHILE PULLING OUT OF MY NEIGHBORHOOD ACTUALLY DRIVING DOWN THE STREET. SMOKE AND FLAMES WERE COMING OUT FROM UNDERNEATH THE HOOD THE OF THE CAR. THE ENTIRE FRONT END OF THE CAR BURNED. THANKFULLY, THE FIRE DEPARTMENT GOT THE FIRE OUT AND NO ONE WAS INJURED.
Corrective Action:
THE WIRING HARNESS WAS REPLACED IN MY 2017 KIA OPTIMA IN 2019 AT APPROXIMATELY 45,000 MILES. KIA REPLACED MY ENGINE JANUARY 2020 BECAUSE IT WAS CONSUMING LARGE AMOUNTS OF OIL. I JUST GOT MY CAR BACK IN JANUARY 28, 2021 WITH A SUPPOSEDLY NEW ENGINE. ON MARCH 3, 2021, MY CAR CAUGHT FIRE WHILE PULLING OUT OF MY NEIGHBORHOOD ACTUALLY DRIVING DOWN THE STREET. SMOKE AND FLAMES WERE COMING OUT FROM UNDERNEATH THE HOOD THE OF THE CAR. THE ENTIRE FRONT END OF THE CAR BURNED. THANKFULLY, THE FIRE DEPARTMENT GOT THE FIRE OUT AND NO ONE WAS INJURED.
Additional Notes:
THE WIRING HARNESS WAS REPLACED IN MY 2017 KIA OPTIMA IN 2019 AT APPROXIMATELY 45,000 MILES. KIA REPLACED MY ENGINE JANUARY 2020 BECAUSE IT WAS CONSUMING LARGE AMOUNTS OF OIL. I JUST GOT MY CAR BACK IN JANUARY 28, 2021 WITH A SUPPOSEDLY NEW ENGINE. ON MARCH 3, 2021, MY CAR CAUGHT FIRE WHILE PULLING OUT OF MY NEIGHBORHOOD ACTUALLY DRIVING DOWN THE STREET. SMOKE AND FLAMES WERE COMING OUT FROM UNDERNEATH THE HOOD THE OF THE CAR. THE ENTIRE FRONT END OF THE CAR BURNED. THANKFULLY, THE FIRE DEPARTMENT GOT THE FIRE OUT AND NO ONE WAS INJURED.
Mfg Campaign: 11399073
Recall Date: Mar 4, 2021
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE WIRING HARNESS WAS REPLACED IN MY 2017 KIA OPTIMA IN 2019 AT APPROXIMATELY 45,000 MILES. KIA REPLACED MY ENGINE JANUARY 2020 BECAUSE IT WAS CONSUMING LARGE AMOUNTS OF OIL. I JUST GOT MY CAR BACK IN JANUARY 28, 2021 WITH A SUPPOSEDLY NEW ENGINE. ON MARCH 3, 2021, MY CAR CAUGHT FIRE WHILE PULLING OUT OF MY NEIGHBORHOOD ACTUALLY DRIVING DOWN THE STREET. SMOKE AND FLAMES WERE COMING OUT FROM UNDERNEATH THE HOOD THE OF THE CAR. THE ENTIRE FRONT END OF THE CAR BURNED. THANKFULLY, THE FIRE DEPARTMENT GOT THE FIRE OUT AND NO ONE WAS INJURED.
Corrective Action:
THE WIRING HARNESS WAS REPLACED IN MY 2017 KIA OPTIMA IN 2019 AT APPROXIMATELY 45,000 MILES. KIA REPLACED MY ENGINE JANUARY 2020 BECAUSE IT WAS CONSUMING LARGE AMOUNTS OF OIL. I JUST GOT MY CAR BACK IN JANUARY 28, 2021 WITH A SUPPOSEDLY NEW ENGINE. ON MARCH 3, 2021, MY CAR CAUGHT FIRE WHILE PULLING OUT OF MY NEIGHBORHOOD ACTUALLY DRIVING DOWN THE STREET. SMOKE AND FLAMES WERE COMING OUT FROM UNDERNEATH THE HOOD THE OF THE CAR. THE ENTIRE FRONT END OF THE CAR BURNED. THANKFULLY, THE FIRE DEPARTMENT GOT THE FIRE OUT AND NO ONE WAS INJURED.
Additional Notes:
THE WIRING HARNESS WAS REPLACED IN MY 2017 KIA OPTIMA IN 2019 AT APPROXIMATELY 45,000 MILES. KIA REPLACED MY ENGINE JANUARY 2020 BECAUSE IT WAS CONSUMING LARGE AMOUNTS OF OIL. I JUST GOT MY CAR BACK IN JANUARY 28, 2021 WITH A SUPPOSEDLY NEW ENGINE. ON MARCH 3, 2021, MY CAR CAUGHT FIRE WHILE PULLING OUT OF MY NEIGHBORHOOD ACTUALLY DRIVING DOWN THE STREET. SMOKE AND FLAMES WERE COMING OUT FROM UNDERNEATH THE HOOD THE OF THE CAR. THE ENTIRE FRONT END OF THE CAR BURNED. THANKFULLY, THE FIRE DEPARTMENT GOT THE FIRE OUT AND NO ONE WAS INJURED.
Mfg Campaign: 11399073
Recall Date: Mar 4, 2021
Kia America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
THE HEADLIGHTS WILL GO OFF NO MATTER IF THE SWITCH IS ON AUTO OR NORMAL ON. THE LIGHTS CUT OFF WHILE DRIVING, IT HAPPENS ON THE STREET, HIGHWAY, AND EVEN IF THE CAR ISN'T MOVING. IT STARTED ABOUT A MONTH AGO. THERE HASN'T BEEN ANY DAMAGE OR WRECKS TO MY CAR.
Corrective Action:
THE HEADLIGHTS WILL GO OFF NO MATTER IF THE SWITCH IS ON AUTO OR NORMAL ON. THE LIGHTS CUT OFF WHILE DRIVING, IT HAPPENS ON THE STREET, HIGHWAY, AND EVEN IF THE CAR ISN'T MOVING. IT STARTED ABOUT A MONTH AGO. THERE HASN'T BEEN ANY DAMAGE OR WRECKS TO MY CAR.
Additional Notes:
THE HEADLIGHTS WILL GO OFF NO MATTER IF THE SWITCH IS ON AUTO OR NORMAL ON. THE LIGHTS CUT OFF WHILE DRIVING, IT HAPPENS ON THE STREET, HIGHWAY, AND EVEN IF THE CAR ISN'T MOVING. IT STARTED ABOUT A MONTH AGO. THERE HASN'T BEEN ANY DAMAGE OR WRECKS TO MY CAR.
Mfg Campaign: 11399153
Recall Date: Mar 4, 2021
Kia America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
I BELIEVE THERE IS A PROBLEM WITH THE TRANSMISSION IN THIS CAR. IT IS AN LX WITH THE 2.4L ENGINE GDI. IT'S THE STANDARD ENGINE. THE TRANSMISSION SEEMED "OFF" AFTER A FIRMWARE UPDATE. PRIOR TO THIS, THE CAR REALLY PERFORMED AND ROLLED NICELY. BY THAT I MEAN, THERE WAS NO DETECTABLE DRAY WHEN TAKING MY FOOT OFF THE GAS. IN DRIVING THE CAR NOW, THE CAR JUST SEEMS TO LUG, AS IT TAKES MORE ACCELERATION TO GET THE CAR MOVING. THE TRANSMISSION "HANGS UP" AT AROUND 40MPH, WITH NO LOAD ON THE ENGINE. THE TACH AT 40MPH OR THEREABOUTS, READS AROUND 1900-2200RPMS. THIS IS FAR TOO HIGH IN MY OPINION, BEFORE I GO A LITTLE FASTER, AND THE TRANS FINALLY SHIFTS TO THE NEXT GEAR, LOWERING THE RPMS TO WHERE THEY SHOULD BE AT 40 MPH. GAS MILEAGE IS DOWN APPROX. 20% TO WHAT I ENJOYED BEFORE THIS STARTED. I DID HAVE THE CAR BACK TO THE DEALER, FRED BEANS IN LANGHORNE PA, FOR ROUTINE MAINTENANCE AND MENTIONED IT TO THE SERVICE WRITER. OF COURSE (AND I MEAN THIS WITH ALL DUE RESPECT), THEY COULDN'T DUPLICATE THE EXPERIENCE. WHAT THE DID DO WAS WIPE THE TRANSMISSION MEMORY CLEAN AND WE STARTED FRESH. THE IDEA BEING THE TRANSMISSION WOULD RELEARN MY DRIVING HABITS. I DON'T PROFESS TO KNOW EVERYTHING ABOUT A TRANS LEARNING HABITS, BUT I DO KNOW THAT THE TRANS SHOULD NOT HANG UP BETWEEN GEARS FOR ANY REASON. DUE TO RETURN TO THE DEALERSHIP FOR REGULAR SERVICE. WILL MENTION IT AGAIN. OUT OF REGULAR WARRANTY BUT I DID PURCHASE AN EXTENDED WARRANTY.
Corrective Action:
I BELIEVE THERE IS A PROBLEM WITH THE TRANSMISSION IN THIS CAR. IT IS AN LX WITH THE 2.4L ENGINE GDI. IT'S THE STANDARD ENGINE. THE TRANSMISSION SEEMED "OFF" AFTER A FIRMWARE UPDATE. PRIOR TO THIS, THE CAR REALLY PERFORMED AND ROLLED NICELY. BY THAT I MEAN, THERE WAS NO DETECTABLE DRAY WHEN TAKING MY FOOT OFF THE GAS. IN DRIVING THE CAR NOW, THE CAR JUST SEEMS TO LUG, AS IT TAKES MORE ACCELERATION TO GET THE CAR MOVING. THE TRANSMISSION "HANGS UP" AT AROUND 40MPH, WITH NO LOAD ON THE ENGINE. THE TACH AT 40MPH OR THEREABOUTS, READS AROUND 1900-2200RPMS. THIS IS FAR TOO HIGH IN MY OPINION, BEFORE I GO A LITTLE FASTER, AND THE TRANS FINALLY SHIFTS TO THE NEXT GEAR, LOWERING THE RPMS TO WHERE THEY SHOULD BE AT 40 MPH. GAS MILEAGE IS DOWN APPROX. 20% TO WHAT I ENJOYED BEFORE THIS STARTED. I DID HAVE THE CAR BACK TO THE DEALER, FRED BEANS IN LANGHORNE PA, FOR ROUTINE MAINTENANCE AND MENTIONED IT TO THE SERVICE WRITER. OF COURSE (AND I MEAN THIS WITH ALL DUE RESPECT), THEY COULDN'T DUPLICATE THE EXPERIENCE. WHAT THE DID DO WAS WIPE THE TRANSMISSION MEMORY CLEAN AND WE STARTED FRESH. THE IDEA BEING THE TRANSMISSION WOULD RELEARN MY DRIVING HABITS. I DON'T PROFESS TO KNOW EVERYTHING ABOUT A TRANS LEARNING HABITS, BUT I DO KNOW THAT THE TRANS SHOULD NOT HANG UP BETWEEN GEARS FOR ANY REASON. DUE TO RETURN TO THE DEALERSHIP FOR REGULAR SERVICE. WILL MENTION IT AGAIN. OUT OF REGULAR WARRANTY BUT I DID PURCHASE AN EXTENDED WARRANTY.
Additional Notes:
I BELIEVE THERE IS A PROBLEM WITH THE TRANSMISSION IN THIS CAR. IT IS AN LX WITH THE 2.4L ENGINE GDI. IT'S THE STANDARD ENGINE. THE TRANSMISSION SEEMED "OFF" AFTER A FIRMWARE UPDATE. PRIOR TO THIS, THE CAR REALLY PERFORMED AND ROLLED NICELY. BY THAT I MEAN, THERE WAS NO DETECTABLE DRAY WHEN TAKING MY FOOT OFF THE GAS. IN DRIVING THE CAR NOW, THE CAR JUST SEEMS TO LUG, AS IT TAKES MORE ACCELERATION TO GET THE CAR MOVING. THE TRANSMISSION "HANGS UP" AT AROUND 40MPH, WITH NO LOAD ON THE ENGINE. THE TACH AT 40MPH OR THEREABOUTS, READS AROUND 1900-2200RPMS. THIS IS FAR TOO HIGH IN MY OPINION, BEFORE I GO A LITTLE FASTER, AND THE TRANS FINALLY SHIFTS TO THE NEXT GEAR, LOWERING THE RPMS TO WHERE THEY SHOULD BE AT 40 MPH. GAS MILEAGE IS DOWN APPROX. 20% TO WHAT I ENJOYED BEFORE THIS STARTED. I DID HAVE THE CAR BACK TO THE DEALER, FRED BEANS IN LANGHORNE PA, FOR ROUTINE MAINTENANCE AND MENTIONED IT TO THE SERVICE WRITER. OF COURSE (AND I MEAN THIS WITH ALL DUE RESPECT), THEY COULDN'T DUPLICATE THE EXPERIENCE. WHAT THE DID DO WAS WIPE THE TRANSMISSION MEMORY CLEAN AND WE STARTED FRESH. THE IDEA BEING THE TRANSMISSION WOULD RELEARN MY DRIVING HABITS. I DON'T PROFESS TO KNOW EVERYTHING ABOUT A TRANS LEARNING HABITS, BUT I DO KNOW THAT THE TRANS SHOULD NOT HANG UP BETWEEN GEARS FOR ANY REASON. DUE TO RETURN TO THE DEALERSHIP FOR REGULAR SERVICE. WILL MENTION IT AGAIN. OUT OF REGULAR WARRANTY BUT I DID PURCHASE AN EXTENDED WARRANTY.
Mfg Campaign: 11398715
Recall Date: Mar 2, 2021
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE WIRING IN THESE CARS ARE COATED WITH SOMETHING THAT SMALL RODENTS LIKE TO EAT THEY CHEW THROUGH THE TAPE THEN THEN WIRING. CAUSING HYBRID ENGINE NOT TO WORK LITES COME. LUCKLY NO FIRE YET. DEALER SAY SORRY THAT WILL BE $ THE CARS WIRING HYBRID PART . RODENTS LIKE TO EAT IT KIA HAS COATING ON IT THAT ATTRACTS THEM THEN IT COSTS YOU THOUSANDS OF DOLLARS TO FIX THEIR PROBLEM CAUSE IT'S NOT COVERED BY THEM. LUCKLY THE CAR DID NOT CAUGHT ON FIRE YET.
Corrective Action:
THE WIRING IN THESE CARS ARE COATED WITH SOMETHING THAT SMALL RODENTS LIKE TO EAT THEY CHEW THROUGH THE TAPE THEN THEN WIRING. CAUSING HYBRID ENGINE NOT TO WORK LITES COME. LUCKLY NO FIRE YET. DEALER SAY SORRY THAT WILL BE $ THE CARS WIRING HYBRID PART . RODENTS LIKE TO EAT IT KIA HAS COATING ON IT THAT ATTRACTS THEM THEN IT COSTS YOU THOUSANDS OF DOLLARS TO FIX THEIR PROBLEM CAUSE IT'S NOT COVERED BY THEM. LUCKLY THE CAR DID NOT CAUGHT ON FIRE YET.
Additional Notes:
THE WIRING IN THESE CARS ARE COATED WITH SOMETHING THAT SMALL RODENTS LIKE TO EAT THEY CHEW THROUGH THE TAPE THEN THEN WIRING. CAUSING HYBRID ENGINE NOT TO WORK LITES COME. LUCKLY NO FIRE YET. DEALER SAY SORRY THAT WILL BE $ THE CARS WIRING HYBRID PART . RODENTS LIKE TO EAT IT KIA HAS COATING ON IT THAT ATTRACTS THEM THEN IT COSTS YOU THOUSANDS OF DOLLARS TO FIX THEIR PROBLEM CAUSE IT'S NOT COVERED BY THEM. LUCKLY THE CAR DID NOT CAUGHT ON FIRE YET.
Mfg Campaign: 11395018
Recall Date: Feb 6, 2021
Kia America, Inc.
Defect Description:
VISIBILITY:SUN/MOON ROOF ASSEMBLY
Potential Consequences:
TL* THE CONTACT OWNS A 2017 KIA OPTIMA. THE CONTACT STATED THAT THE SUN ROOF EXPLODED WITHOUT IMPACT WHILE PARKED IN THE GARAGE. THE CONTACT STATED THAT WHILE IN THE HOUSE SHE HEARD AN ABNORMALLY LOUD BOOMING SOUND. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 37,300.
Corrective Action:
TL* THE CONTACT OWNS A 2017 KIA OPTIMA. THE CONTACT STATED THAT THE SUN ROOF EXPLODED WITHOUT IMPACT WHILE PARKED IN THE GARAGE. THE CONTACT STATED THAT WHILE IN THE HOUSE SHE HEARD AN ABNORMALLY LOUD BOOMING SOUND. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 37,300.
Additional Notes:
TL* THE CONTACT OWNS A 2017 KIA OPTIMA. THE CONTACT STATED THAT THE SUN ROOF EXPLODED WITHOUT IMPACT WHILE PARKED IN THE GARAGE. THE CONTACT STATED THAT WHILE IN THE HOUSE SHE HEARD AN ABNORMALLY LOUD BOOMING SOUND. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 37,300.
Mfg Campaign: 11375889
Recall Date: Nov 23, 2020
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
I'VE TAKING MY LEASES VEHICLE INTO CARSON OF KIA 3 TIMES FOR OIL LIGHT THEY REPLACED THE OIL PRESSURE SWITCH TWICE OF THE 3 TIMES WHILE DRIVING AFTER THE CARS WARMS UP I GET TICKING NOISE YOU CAN HEAR THE BETTER WHEN WHEN DRIVING NEXT TO A RETAINING WALL AT THIS I'VE FILED A COMPLAINT WITH THE MANUFACTURER AND AFTER REVIEWING THE WORK ORDER FROM THE DEALER ALL THEY OFFER ME WAS 2 MONTHS OF CAR PAYMENT WHICH I DECLINE SO I'M CONTRACTING NHTSA FOR HELP AND ADVISE
Corrective Action:
I'VE TAKING MY LEASES VEHICLE INTO CARSON OF KIA 3 TIMES FOR OIL LIGHT THEY REPLACED THE OIL PRESSURE SWITCH TWICE OF THE 3 TIMES WHILE DRIVING AFTER THE CARS WARMS UP I GET TICKING NOISE YOU CAN HEAR THE BETTER WHEN WHEN DRIVING NEXT TO A RETAINING WALL AT THIS I'VE FILED A COMPLAINT WITH THE MANUFACTURER AND AFTER REVIEWING THE WORK ORDER FROM THE DEALER ALL THEY OFFER ME WAS 2 MONTHS OF CAR PAYMENT WHICH I DECLINE SO I'M CONTRACTING NHTSA FOR HELP AND ADVISE
Additional Notes:
I'VE TAKING MY LEASES VEHICLE INTO CARSON OF KIA 3 TIMES FOR OIL LIGHT THEY REPLACED THE OIL PRESSURE SWITCH TWICE OF THE 3 TIMES WHILE DRIVING AFTER THE CARS WARMS UP I GET TICKING NOISE YOU CAN HEAR THE BETTER WHEN WHEN DRIVING NEXT TO A RETAINING WALL AT THIS I'VE FILED A COMPLAINT WITH THE MANUFACTURER AND AFTER REVIEWING THE WORK ORDER FROM THE DEALER ALL THEY OFFER ME WAS 2 MONTHS OF CAR PAYMENT WHICH I DECLINE SO I'M CONTRACTING NHTSA FOR HELP AND ADVISE
Mfg Campaign: 11374003
Recall Date: Nov 10, 2020
Kia America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
WITHIN A WEEK BOTH FRONT AND REAR PASSENGER WHEEL SPEED SENSORS FAILED. RESULTING IN A PROMPT ON DASH AT START UP AND CONSISTENTLY DISPLAYED FOR AEB SYSTEM SERVICE AFTER VEHICLES AUTOMATIC SYSTEM SCAN AN SEE DIFFERENCE IN MILEAGE IN ATTACHED PICTURES. KIA TECHNICIAN SAID IT IS A COMMON ISSUE AND SEES ATLEAST 4-5 VEHICLES PER WEEK WITH THIS PART FAILURE.
Corrective Action:
WITHIN A WEEK BOTH FRONT AND REAR PASSENGER WHEEL SPEED SENSORS FAILED. RESULTING IN A PROMPT ON DASH AT START UP AND CONSISTENTLY DISPLAYED FOR AEB SYSTEM SERVICE AFTER VEHICLES AUTOMATIC SYSTEM SCAN AN SEE DIFFERENCE IN MILEAGE IN ATTACHED PICTURES. KIA TECHNICIAN SAID IT IS A COMMON ISSUE AND SEES ATLEAST 4-5 VEHICLES PER WEEK WITH THIS PART FAILURE.
Additional Notes:
WITHIN A WEEK BOTH FRONT AND REAR PASSENGER WHEEL SPEED SENSORS FAILED. RESULTING IN A PROMPT ON DASH AT START UP AND CONSISTENTLY DISPLAYED FOR AEB SYSTEM SERVICE AFTER VEHICLES AUTOMATIC SYSTEM SCAN AN SEE DIFFERENCE IN MILEAGE IN ATTACHED PICTURES. KIA TECHNICIAN SAID IT IS A COMMON ISSUE AND SEES ATLEAST 4-5 VEHICLES PER WEEK WITH THIS PART FAILURE.
Mfg Campaign: 11365946
Recall Date: Oct 23, 2020
Kia America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
WITHIN A WEEK BOTH FRONT AND REAR PASSENGER WHEEL SPEED SENSORS FAILED. RESULTING IN A PROMPT ON DASH AT START UP AND CONSISTENTLY DISPLAYED FOR AEB SYSTEM SERVICE AFTER VEHICLES AUTOMATIC SYSTEM SCAN AN SEE DIFFERENCE IN MILEAGE IN ATTACHED PICTURES. KIA TECHNICIAN SAID IT IS A COMMON ISSUE AND SEES ATLEAST 4-5 VEHICLES PER WEEK WITH THIS PART FAILURE.
Corrective Action:
WITHIN A WEEK BOTH FRONT AND REAR PASSENGER WHEEL SPEED SENSORS FAILED. RESULTING IN A PROMPT ON DASH AT START UP AND CONSISTENTLY DISPLAYED FOR AEB SYSTEM SERVICE AFTER VEHICLES AUTOMATIC SYSTEM SCAN AN SEE DIFFERENCE IN MILEAGE IN ATTACHED PICTURES. KIA TECHNICIAN SAID IT IS A COMMON ISSUE AND SEES ATLEAST 4-5 VEHICLES PER WEEK WITH THIS PART FAILURE.
Additional Notes:
WITHIN A WEEK BOTH FRONT AND REAR PASSENGER WHEEL SPEED SENSORS FAILED. RESULTING IN A PROMPT ON DASH AT START UP AND CONSISTENTLY DISPLAYED FOR AEB SYSTEM SERVICE AFTER VEHICLES AUTOMATIC SYSTEM SCAN AN SEE DIFFERENCE IN MILEAGE IN ATTACHED PICTURES. KIA TECHNICIAN SAID IT IS A COMMON ISSUE AND SEES ATLEAST 4-5 VEHICLES PER WEEK WITH THIS PART FAILURE.
Mfg Campaign: 11365946
Recall Date: Oct 23, 2020
Kia America, Inc.
Defect Description:
WHEELS
Potential Consequences:
WITHIN A WEEK BOTH FRONT AND REAR PASSENGER WHEEL SPEED SENSORS FAILED. RESULTING IN A PROMPT ON DASH AT START UP AND CONSISTENTLY DISPLAYED FOR AEB SYSTEM SERVICE AFTER VEHICLES AUTOMATIC SYSTEM SCAN AN SEE DIFFERENCE IN MILEAGE IN ATTACHED PICTURES. KIA TECHNICIAN SAID IT IS A COMMON ISSUE AND SEES ATLEAST 4-5 VEHICLES PER WEEK WITH THIS PART FAILURE.
Corrective Action:
WITHIN A WEEK BOTH FRONT AND REAR PASSENGER WHEEL SPEED SENSORS FAILED. RESULTING IN A PROMPT ON DASH AT START UP AND CONSISTENTLY DISPLAYED FOR AEB SYSTEM SERVICE AFTER VEHICLES AUTOMATIC SYSTEM SCAN AN SEE DIFFERENCE IN MILEAGE IN ATTACHED PICTURES. KIA TECHNICIAN SAID IT IS A COMMON ISSUE AND SEES ATLEAST 4-5 VEHICLES PER WEEK WITH THIS PART FAILURE.
Additional Notes:
WITHIN A WEEK BOTH FRONT AND REAR PASSENGER WHEEL SPEED SENSORS FAILED. RESULTING IN A PROMPT ON DASH AT START UP AND CONSISTENTLY DISPLAYED FOR AEB SYSTEM SERVICE AFTER VEHICLES AUTOMATIC SYSTEM SCAN AN SEE DIFFERENCE IN MILEAGE IN ATTACHED PICTURES. KIA TECHNICIAN SAID IT IS A COMMON ISSUE AND SEES ATLEAST 4-5 VEHICLES PER WEEK WITH THIS PART FAILURE.
Mfg Campaign: 11365946
Recall Date: Oct 23, 2020
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
MY 2017 KIA OPTIMA CAUGHT ON FIRE ON OCTOBER 15, 2020. I WAS DRIVING TO THE STORE AND HEARD A TICKING SOUND AND SOME NOISES. THE CHECK ENGINE LIGHT ALSO CAME ON. I PULLED OVER IN THE LEFT TURNING LANE ON THE HIGHWAY TO EXIT THE VEHICLE. I HEARD A POPPING SOUND AND SAW FLAMES. I EXITED THE VEHICLE AND IMMEDIATELY CALLED 911. MY CAR BURST INTO FLAMES.
Corrective Action:
MY 2017 KIA OPTIMA CAUGHT ON FIRE ON OCTOBER 15, 2020. I WAS DRIVING TO THE STORE AND HEARD A TICKING SOUND AND SOME NOISES. THE CHECK ENGINE LIGHT ALSO CAME ON. I PULLED OVER IN THE LEFT TURNING LANE ON THE HIGHWAY TO EXIT THE VEHICLE. I HEARD A POPPING SOUND AND SAW FLAMES. I EXITED THE VEHICLE AND IMMEDIATELY CALLED 911. MY CAR BURST INTO FLAMES.
Additional Notes:
MY 2017 KIA OPTIMA CAUGHT ON FIRE ON OCTOBER 15, 2020. I WAS DRIVING TO THE STORE AND HEARD A TICKING SOUND AND SOME NOISES. THE CHECK ENGINE LIGHT ALSO CAME ON. I PULLED OVER IN THE LEFT TURNING LANE ON THE HIGHWAY TO EXIT THE VEHICLE. I HEARD A POPPING SOUND AND SAW FLAMES. I EXITED THE VEHICLE AND IMMEDIATELY CALLED 911. MY CAR BURST INTO FLAMES.
Mfg Campaign: 11365296
Recall Date: Oct 20, 2020
Kia America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
THE CAR STALLS AND HESITATES AT TIMES WHEN THE ACCELERATOR IS PRESSED
Corrective Action:
THE CAR STALLS AND HESITATES AT TIMES WHEN THE ACCELERATOR IS PRESSED
Additional Notes:
THE CAR STALLS AND HESITATES AT TIMES WHEN THE ACCELERATOR IS PRESSED
Mfg Campaign: 11362325
Recall Date: Oct 1, 2020
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
BOUGHT MY KIA 1 AGO & ALWAYS HAD A PROBLEM W/HEADLIGHTS ALWAYS TURNING ON & OFF WHEN IN AUTO MODE. TRUNK LATCH HAD TO BE REPLACED DUE LATCH NOT LOCKING WHEN TRYING TO CLOSE TRUNK. DEALERSHIP SAID THEY GET 20-30 LATCH ISSUES W/MY MAKE & MODEL OF KIA EVERY WEEK. AFTER VEHICLE STARTS CAR JUST DIES & ENGINE LIGHT COMES ON. AT TIMES CAR WILL STAY ON BUT STUTTERS LIKE ITS GOING TO DIE.
Corrective Action:
BOUGHT MY KIA 1 AGO & ALWAYS HAD A PROBLEM W/HEADLIGHTS ALWAYS TURNING ON & OFF WHEN IN AUTO MODE. TRUNK LATCH HAD TO BE REPLACED DUE LATCH NOT LOCKING WHEN TRYING TO CLOSE TRUNK. DEALERSHIP SAID THEY GET 20-30 LATCH ISSUES W/MY MAKE & MODEL OF KIA EVERY WEEK. AFTER VEHICLE STARTS CAR JUST DIES & ENGINE LIGHT COMES ON. AT TIMES CAR WILL STAY ON BUT STUTTERS LIKE ITS GOING TO DIE.
Additional Notes:
BOUGHT MY KIA 1 AGO & ALWAYS HAD A PROBLEM W/HEADLIGHTS ALWAYS TURNING ON & OFF WHEN IN AUTO MODE. TRUNK LATCH HAD TO BE REPLACED DUE LATCH NOT LOCKING WHEN TRYING TO CLOSE TRUNK. DEALERSHIP SAID THEY GET 20-30 LATCH ISSUES W/MY MAKE & MODEL OF KIA EVERY WEEK. AFTER VEHICLE STARTS CAR JUST DIES & ENGINE LIGHT COMES ON. AT TIMES CAR WILL STAY ON BUT STUTTERS LIKE ITS GOING TO DIE.
Mfg Campaign: 11353263
Recall Date: Sep 5, 2020
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
BOUGHT MY KIA 1 AGO & ALWAYS HAD A PROBLEM W/HEADLIGHTS ALWAYS TURNING ON & OFF WHEN IN AUTO MODE. TRUNK LATCH HAD TO BE REPLACED DUE LATCH NOT LOCKING WHEN TRYING TO CLOSE TRUNK. DEALERSHIP SAID THEY GET 20-30 LATCH ISSUES W/MY MAKE & MODEL OF KIA EVERY WEEK. AFTER VEHICLE STARTS CAR JUST DIES & ENGINE LIGHT COMES ON. AT TIMES CAR WILL STAY ON BUT STUTTERS LIKE ITS GOING TO DIE.
Corrective Action:
BOUGHT MY KIA 1 AGO & ALWAYS HAD A PROBLEM W/HEADLIGHTS ALWAYS TURNING ON & OFF WHEN IN AUTO MODE. TRUNK LATCH HAD TO BE REPLACED DUE LATCH NOT LOCKING WHEN TRYING TO CLOSE TRUNK. DEALERSHIP SAID THEY GET 20-30 LATCH ISSUES W/MY MAKE & MODEL OF KIA EVERY WEEK. AFTER VEHICLE STARTS CAR JUST DIES & ENGINE LIGHT COMES ON. AT TIMES CAR WILL STAY ON BUT STUTTERS LIKE ITS GOING TO DIE.
Additional Notes:
BOUGHT MY KIA 1 AGO & ALWAYS HAD A PROBLEM W/HEADLIGHTS ALWAYS TURNING ON & OFF WHEN IN AUTO MODE. TRUNK LATCH HAD TO BE REPLACED DUE LATCH NOT LOCKING WHEN TRYING TO CLOSE TRUNK. DEALERSHIP SAID THEY GET 20-30 LATCH ISSUES W/MY MAKE & MODEL OF KIA EVERY WEEK. AFTER VEHICLE STARTS CAR JUST DIES & ENGINE LIGHT COMES ON. AT TIMES CAR WILL STAY ON BUT STUTTERS LIKE ITS GOING TO DIE.
Mfg Campaign: 11353263
Recall Date: Sep 5, 2020
Kia America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
BOUGHT MY KIA 1 AGO & ALWAYS HAD A PROBLEM W/HEADLIGHTS ALWAYS TURNING ON & OFF WHEN IN AUTO MODE. TRUNK LATCH HAD TO BE REPLACED DUE LATCH NOT LOCKING WHEN TRYING TO CLOSE TRUNK. DEALERSHIP SAID THEY GET 20-30 LATCH ISSUES W/MY MAKE & MODEL OF KIA EVERY WEEK. AFTER VEHICLE STARTS CAR JUST DIES & ENGINE LIGHT COMES ON. AT TIMES CAR WILL STAY ON BUT STUTTERS LIKE ITS GOING TO DIE.
Corrective Action:
BOUGHT MY KIA 1 AGO & ALWAYS HAD A PROBLEM W/HEADLIGHTS ALWAYS TURNING ON & OFF WHEN IN AUTO MODE. TRUNK LATCH HAD TO BE REPLACED DUE LATCH NOT LOCKING WHEN TRYING TO CLOSE TRUNK. DEALERSHIP SAID THEY GET 20-30 LATCH ISSUES W/MY MAKE & MODEL OF KIA EVERY WEEK. AFTER VEHICLE STARTS CAR JUST DIES & ENGINE LIGHT COMES ON. AT TIMES CAR WILL STAY ON BUT STUTTERS LIKE ITS GOING TO DIE.
Additional Notes:
BOUGHT MY KIA 1 AGO & ALWAYS HAD A PROBLEM W/HEADLIGHTS ALWAYS TURNING ON & OFF WHEN IN AUTO MODE. TRUNK LATCH HAD TO BE REPLACED DUE LATCH NOT LOCKING WHEN TRYING TO CLOSE TRUNK. DEALERSHIP SAID THEY GET 20-30 LATCH ISSUES W/MY MAKE & MODEL OF KIA EVERY WEEK. AFTER VEHICLE STARTS CAR JUST DIES & ENGINE LIGHT COMES ON. AT TIMES CAR WILL STAY ON BUT STUTTERS LIKE ITS GOING TO DIE.
Mfg Campaign: 11353263
Recall Date: Sep 5, 2020
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury