Complaints & Recalls
Official Safety Recalls - Important!
7 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2016-2017 Rio, 2016-2018 Optima, 2017-2018 Optima Hybrid and Optima Plug-in Hybrid vehicles. The trunk latch base may crack, preventing the opening of the trunk from the inside. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 401, "Internal Trunk Release."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC278
Recall Date: Aug 24, 2023
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2011-2017 Optima, 2012-2017 Sorento and 2011-2018 Sportage vehicles that previously received an engine replacement under recall number 17V-224, warranty, or the Knock Sensor Detection System (KSDS) Product Improvement Campaign. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned or improperly torqued during the engine replacement procedure, possibly causing a fuel leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC172
Recall Date: Dec 19, 2018
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2017-2018 Kia Optima hybrid vehicles. These vehicles are equipped with a Voltage Protection Device (VPD), designed to protect the high voltage battery module, that may activate inadvertently.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC162
Recall Date: Mar 8, 2018
Consumer Complaints
301 ComplaintsKia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
To whom this may concern, I have had my car for several years now and the oil consumption is outrageous. I burn 5 quarts of oil every 2-3 weeks. Every time I had taken my car to get oil changes I am told that my specific engine has always been an oil guzzler. Well fast forward to last week. I was driving my car to work when the engine light came on and my car no longer wanted to accelerate. I pulled over and turned the car off. I changed out the battery considering maybe this was the issue. This did not fix the issue. I ended up towing my vehicle to the Kia Dealership in Hurst. I was told that I had 2 broken cylinders and my engine is not replaceable. My question to the service tech was how would my cylinders just break? I was given no answers but a number to call. This number ended up being Kia Consumers who don’t call me or answer the line. I have had the knock sensor replaced which should cover me for any extended warranty that is said to be in place but I am pulled in circles. I need help getting my car through the motions.
Corrective Action:
To whom this may concern, I have had my car for several years now and the oil consumption is outrageous. I burn 5 quarts of oil every 2-3 weeks. Every time I had taken my car to get oil changes I am told that my specific engine has always been an oil guzzler. Well fast forward to last week. I was driving my car to work when the engine light came on and my car no longer wanted to accelerate. I pulled over and turned the car off. I changed out the battery considering maybe this was the issue. This did not fix the issue. I ended up towing my vehicle to the Kia Dealership in Hurst. I was told that I had 2 broken cylinders and my engine is not replaceable. My question to the service tech was how would my cylinders just break? I was given no answers but a number to call. This number ended up being Kia Consumers who don’t call me or answer the line. I have had the knock sensor replaced which should cover me for any extended warranty that is said to be in place but I am pulled in circles. I need help getting my car through the motions.
Additional Notes:
To whom this may concern, I have had my car for several years now and the oil consumption is outrageous. I burn 5 quarts of oil every 2-3 weeks. Every time I had taken my car to get oil changes I am told that my specific engine has always been an oil guzzler. Well fast forward to last week. I was driving my car to work when the engine light came on and my car no longer wanted to accelerate. I pulled over and turned the car off. I changed out the battery considering maybe this was the issue. This did not fix the issue. I ended up towing my vehicle to the Kia Dealership in Hurst. I was told that I had 2 broken cylinders and my engine is not replaceable. My question to the service tech was how would my cylinders just break? I was given no answers but a number to call. This number ended up being Kia Consumers who don’t call me or answer the line. I have had the knock sensor replaced which should cover me for any extended warranty that is said to be in place but I am pulled in circles. I need help getting my car through the motions.
Mfg Campaign: 11521073
Recall Date: May 8, 2023
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Since this car did not come equipped with the Anti Theft Immobiliing System, due to recent events like increased theft of Kias and Hyundais ill equipped, an software upgrade was developed by each of the companies. When the dealer performed the anti theft software upgrade to my car, I was not informed at the time of the repair that this software upgrade disables the use of my Kia Remote Starting System. I was told Kia is working on a fix. So, in essence, we need a fix to fix a fix, simply because Kia and Hyundai decided in a cost saving measure to manufacture select years and models that are not equipped with the engine immobilizer key recognition system. I have heard talk of a possible recall for these affected vehicles by the NHTSA. Additionally, my car just manifested an issue today with an illuminated Oil Pressure Indicator Light on the instrument cluster. I have plenty of oil on the dipstick. Could this be more of the same with respect to previous years engine failures.
Corrective Action:
Since this car did not come equipped with the Anti Theft Immobiliing System, due to recent events like increased theft of Kias and Hyundais ill equipped, an software upgrade was developed by each of the companies. When the dealer performed the anti theft software upgrade to my car, I was not informed at the time of the repair that this software upgrade disables the use of my Kia Remote Starting System. I was told Kia is working on a fix. So, in essence, we need a fix to fix a fix, simply because Kia and Hyundai decided in a cost saving measure to manufacture select years and models that are not equipped with the engine immobilizer key recognition system. I have heard talk of a possible recall for these affected vehicles by the NHTSA. Additionally, my car just manifested an issue today with an illuminated Oil Pressure Indicator Light on the instrument cluster. I have plenty of oil on the dipstick. Could this be more of the same with respect to previous years engine failures.
Additional Notes:
Since this car did not come equipped with the Anti Theft Immobiliing System, due to recent events like increased theft of Kias and Hyundais ill equipped, an software upgrade was developed by each of the companies. When the dealer performed the anti theft software upgrade to my car, I was not informed at the time of the repair that this software upgrade disables the use of my Kia Remote Starting System. I was told Kia is working on a fix. So, in essence, we need a fix to fix a fix, simply because Kia and Hyundai decided in a cost saving measure to manufacture select years and models that are not equipped with the engine immobilizer key recognition system. I have heard talk of a possible recall for these affected vehicles by the NHTSA. Additionally, my car just manifested an issue today with an illuminated Oil Pressure Indicator Light on the instrument cluster. I have plenty of oil on the dipstick. Could this be more of the same with respect to previous years engine failures.
Mfg Campaign: 11519168
Recall Date: Apr 26, 2023
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
This is how I am feeling and the reason for being an unhappy customer. I shouldn't have to keep buying gallons of oil to put in my car every other day. Oil change was done on Sept 6th along with spark plugs put in due to oil consumption. Took my car again to Kia on Sept 21th because there was no oil in my vehicle, so they put oil in. Then on Sunday Oct 2nd I had to spend $44 on a gallon of oil because there was no oil in it once again. It’s a recall and should be fixed regardless if it doesn't shut off while I'm driving, hearing the knocking noise, and or the check engine light comes on. First I was told to bring it or call if the check engine light comes on and stays on now I am told it has to come on and stay blinking. I can be on the highway with my family or infant grandchild and my car shuts off what if I cause and accident, kill someone, or myself or family dies in my car. Would you rather have a lawsuit or fix the problem before that happens. I have talked to other mechanics that have went through it with their customers and they fixed the issue with the Kia's before it gets to this point. Still has of now every two weeks I am buying $44 worth of oil to put in my car. Even from the advisor that I have been dealing with at Kia named Beau stated that my spark plugs issue was from the oil, and he always stated oh its getting close to the motor going out. Now my car is hesitating and its doing the same thing as it was before the new spark plugs except the check engine light isn’t on. I can’t afford to keep putting oil in it and constantly getting oil changes. Just from the receipt the Kia Manufactured attached isn’t the only time that I have been to Kia or contacted the manufactured company regarding this. It took me to take it to a different shop when I can’t stating to Kia the issue than finally they said it’s a recall on the car. It’s also a recall on the fuel pump and I advised them and still didn’t order the part or fix that as well. Still having issues now
Corrective Action:
This is how I am feeling and the reason for being an unhappy customer. I shouldn't have to keep buying gallons of oil to put in my car every other day. Oil change was done on Sept 6th along with spark plugs put in due to oil consumption. Took my car again to Kia on Sept 21th because there was no oil in my vehicle, so they put oil in. Then on Sunday Oct 2nd I had to spend $44 on a gallon of oil because there was no oil in it once again. It’s a recall and should be fixed regardless if it doesn't shut off while I'm driving, hearing the knocking noise, and or the check engine light comes on. First I was told to bring it or call if the check engine light comes on and stays on now I am told it has to come on and stay blinking. I can be on the highway with my family or infant grandchild and my car shuts off what if I cause and accident, kill someone, or myself or family dies in my car. Would you rather have a lawsuit or fix the problem before that happens. I have talked to other mechanics that have went through it with their customers and they fixed the issue with the Kia's before it gets to this point. Still has of now every two weeks I am buying $44 worth of oil to put in my car. Even from the advisor that I have been dealing with at Kia named Beau stated that my spark plugs issue was from the oil, and he always stated oh its getting close to the motor going out. Now my car is hesitating and its doing the same thing as it was before the new spark plugs except the check engine light isn’t on. I can’t afford to keep putting oil in it and constantly getting oil changes. Just from the receipt the Kia Manufactured attached isn’t the only time that I have been to Kia or contacted the manufactured company regarding this. It took me to take it to a different shop when I can’t stating to Kia the issue than finally they said it’s a recall on the car. It’s also a recall on the fuel pump and I advised them and still didn’t order the part or fix that as well. Still having issues now
Additional Notes:
This is how I am feeling and the reason for being an unhappy customer. I shouldn't have to keep buying gallons of oil to put in my car every other day. Oil change was done on Sept 6th along with spark plugs put in due to oil consumption. Took my car again to Kia on Sept 21th because there was no oil in my vehicle, so they put oil in. Then on Sunday Oct 2nd I had to spend $44 on a gallon of oil because there was no oil in it once again. It’s a recall and should be fixed regardless if it doesn't shut off while I'm driving, hearing the knocking noise, and or the check engine light comes on. First I was told to bring it or call if the check engine light comes on and stays on now I am told it has to come on and stay blinking. I can be on the highway with my family or infant grandchild and my car shuts off what if I cause and accident, kill someone, or myself or family dies in my car. Would you rather have a lawsuit or fix the problem before that happens. I have talked to other mechanics that have went through it with their customers and they fixed the issue with the Kia's before it gets to this point. Still has of now every two weeks I am buying $44 worth of oil to put in my car. Even from the advisor that I have been dealing with at Kia named Beau stated that my spark plugs issue was from the oil, and he always stated oh its getting close to the motor going out. Now my car is hesitating and its doing the same thing as it was before the new spark plugs except the check engine light isn’t on. I can’t afford to keep putting oil in it and constantly getting oil changes. Just from the receipt the Kia Manufactured attached isn’t the only time that I have been to Kia or contacted the manufactured company regarding this. It took me to take it to a different shop when I can’t stating to Kia the issue than finally they said it’s a recall on the car. It’s also a recall on the fuel pump and I advised them and still didn’t order the part or fix that as well. Still having issues now
Mfg Campaign: 11518826
Recall Date: Apr 25, 2023
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Kia Optima. The contact stated while driving approximately 50 MPH, the vehicle began to violently shake with a knocking sound coming from the engine compartment. The check engine and the engine oil pressure warning lights flashed but disappeared. The contact veered to the side of the road and towed the vehicle to an independent dealer where it was diagnosed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and a case was filed. The failure mileage was approximately 104,000.
Corrective Action:
The contact owns a 2017 Kia Optima. The contact stated while driving approximately 50 MPH, the vehicle began to violently shake with a knocking sound coming from the engine compartment. The check engine and the engine oil pressure warning lights flashed but disappeared. The contact veered to the side of the road and towed the vehicle to an independent dealer where it was diagnosed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and a case was filed. The failure mileage was approximately 104,000.
Additional Notes:
The contact owns a 2017 Kia Optima. The contact stated while driving approximately 50 MPH, the vehicle began to violently shake with a knocking sound coming from the engine compartment. The check engine and the engine oil pressure warning lights flashed but disappeared. The contact veered to the side of the road and towed the vehicle to an independent dealer where it was diagnosed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and a case was filed. The failure mileage was approximately 104,000.
Mfg Campaign: 11517796
Recall Date: Apr 19, 2023
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
My car has an oil consumption problem with more that a quart every 1000 miles. It has around 94000 miles on it now. Took it to dealers and they say its normal with Kias. Have not pulled it apart because I do not have the money.
Corrective Action:
My car has an oil consumption problem with more that a quart every 1000 miles. It has around 94000 miles on it now. Took it to dealers and they say its normal with Kias. Have not pulled it apart because I do not have the money.
Additional Notes:
My car has an oil consumption problem with more that a quart every 1000 miles. It has around 94000 miles on it now. Took it to dealers and they say its normal with Kias. Have not pulled it apart because I do not have the money.
Mfg Campaign: 11515166
Recall Date: Apr 3, 2023
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Car went into limp mode (three times since July 2022) and slowed down on the freeway from 70mph to 20mph without prior warning, putting my life at risk. Dash reads “check hybrid system”. Kia’s had my car for a week without allowing me a loaner or answers.
Corrective Action:
Car went into limp mode (three times since July 2022) and slowed down on the freeway from 70mph to 20mph without prior warning, putting my life at risk. Dash reads “check hybrid system”. Kia’s had my car for a week without allowing me a loaner or answers.
Additional Notes:
Car went into limp mode (three times since July 2022) and slowed down on the freeway from 70mph to 20mph without prior warning, putting my life at risk. Dash reads “check hybrid system”. Kia’s had my car for a week without allowing me a loaner or answers.
Mfg Campaign: 11512948
Recall Date: Mar 21, 2023
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Car went into limp mode (three times since July 2022) and slowed down on the freeway from 70mph to 20mph without prior warning, putting my life at risk. Dash reads “check hybrid system”. Kia’s had my car for a week without allowing me a loaner or answers.
Corrective Action:
Car went into limp mode (three times since July 2022) and slowed down on the freeway from 70mph to 20mph without prior warning, putting my life at risk. Dash reads “check hybrid system”. Kia’s had my car for a week without allowing me a loaner or answers.
Additional Notes:
Car went into limp mode (three times since July 2022) and slowed down on the freeway from 70mph to 20mph without prior warning, putting my life at risk. Dash reads “check hybrid system”. Kia’s had my car for a week without allowing me a loaner or answers.
Mfg Campaign: 11512948
Recall Date: Mar 21, 2023
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
I took my car in for a recall, Kia let me leave with an unsafe vehicle. Everything in the recall is happening to my car and it is extremely unsafe. These things were happening before I went in for the recall and after I left from having the recall checked. "Abnormal knocking noise from engine," "illumination of oil pressure warning light." The HEV warning light comes on and tells me to turn off my car immediately which has happened many times in unsafe conditions i.e. being in the middle of the highway in the rain. The check engine light came on but it comes on, then is off, then comes back on. There is a recall for the engine, oil is leaking into the engine on to the hot exhaust which can cause fire to the engine. This started happening not long after getting the car, this is why I brought it in for the recall. I made the appointment right away but the closest appointment was in about 2 months. It continued to happen after they "checked" the recall. The oil pressure light illuminates, the traction control light illuminates, and then 5-10 seconds later a warning comes across the dashboard saying "Check Hybrid system. Turn off engine. HEV!" Now I am being told I would have to bring my car in today, let the car sit at Kia for 4-6 weeks until they can diagnose it, and they will not give me a loaner car. I cannot be without a car for 4-6 weeks, this isn't my fault, and I cannot go pay for a rental car for 4-6 weeks. They are saying I cannot make an appointment for this, which makes no sense to me because I initially made an appointment to get the recall checked. My safety, the safety of my three children, and other passengers has been put at risk because I am driving and all the sudden these lights come on, the car starts dinging, and tells me to turn off the engine. This constantly happens when I am on roads where I can't just pull over quickly. I have been on the highway a few times and this has happened. Couldnt get over immediately and the car was barely moving.
Corrective Action:
I took my car in for a recall, Kia let me leave with an unsafe vehicle. Everything in the recall is happening to my car and it is extremely unsafe. These things were happening before I went in for the recall and after I left from having the recall checked. "Abnormal knocking noise from engine," "illumination of oil pressure warning light." The HEV warning light comes on and tells me to turn off my car immediately which has happened many times in unsafe conditions i.e. being in the middle of the highway in the rain. The check engine light came on but it comes on, then is off, then comes back on. There is a recall for the engine, oil is leaking into the engine on to the hot exhaust which can cause fire to the engine. This started happening not long after getting the car, this is why I brought it in for the recall. I made the appointment right away but the closest appointment was in about 2 months. It continued to happen after they "checked" the recall. The oil pressure light illuminates, the traction control light illuminates, and then 5-10 seconds later a warning comes across the dashboard saying "Check Hybrid system. Turn off engine. HEV!" Now I am being told I would have to bring my car in today, let the car sit at Kia for 4-6 weeks until they can diagnose it, and they will not give me a loaner car. I cannot be without a car for 4-6 weeks, this isn't my fault, and I cannot go pay for a rental car for 4-6 weeks. They are saying I cannot make an appointment for this, which makes no sense to me because I initially made an appointment to get the recall checked. My safety, the safety of my three children, and other passengers has been put at risk because I am driving and all the sudden these lights come on, the car starts dinging, and tells me to turn off the engine. This constantly happens when I am on roads where I can't just pull over quickly. I have been on the highway a few times and this has happened. Couldnt get over immediately and the car was barely moving.
Additional Notes:
I took my car in for a recall, Kia let me leave with an unsafe vehicle. Everything in the recall is happening to my car and it is extremely unsafe. These things were happening before I went in for the recall and after I left from having the recall checked. "Abnormal knocking noise from engine," "illumination of oil pressure warning light." The HEV warning light comes on and tells me to turn off my car immediately which has happened many times in unsafe conditions i.e. being in the middle of the highway in the rain. The check engine light came on but it comes on, then is off, then comes back on. There is a recall for the engine, oil is leaking into the engine on to the hot exhaust which can cause fire to the engine. This started happening not long after getting the car, this is why I brought it in for the recall. I made the appointment right away but the closest appointment was in about 2 months. It continued to happen after they "checked" the recall. The oil pressure light illuminates, the traction control light illuminates, and then 5-10 seconds later a warning comes across the dashboard saying "Check Hybrid system. Turn off engine. HEV!" Now I am being told I would have to bring my car in today, let the car sit at Kia for 4-6 weeks until they can diagnose it, and they will not give me a loaner car. I cannot be without a car for 4-6 weeks, this isn't my fault, and I cannot go pay for a rental car for 4-6 weeks. They are saying I cannot make an appointment for this, which makes no sense to me because I initially made an appointment to get the recall checked. My safety, the safety of my three children, and other passengers has been put at risk because I am driving and all the sudden these lights come on, the car starts dinging, and tells me to turn off the engine. This constantly happens when I am on roads where I can't just pull over quickly. I have been on the highway a few times and this has happened. Couldnt get over immediately and the car was barely moving.
Mfg Campaign: 11512720
Recall Date: Mar 20, 2023
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
My car is consuming oil crazily and way too often. I just bought this car from a dealership 4 months ago and it is getting worse and worse. Losing power. I’m scared to drive it on the highway due to stories from other people and their kias. I have no choice but to drive it because I have to work. I need help.
Corrective Action:
My car is consuming oil crazily and way too often. I just bought this car from a dealership 4 months ago and it is getting worse and worse. Losing power. I’m scared to drive it on the highway due to stories from other people and their kias. I have no choice but to drive it because I have to work. I need help.
Additional Notes:
My car is consuming oil crazily and way too often. I just bought this car from a dealership 4 months ago and it is getting worse and worse. Losing power. I’m scared to drive it on the highway due to stories from other people and their kias. I have no choice but to drive it because I have to work. I need help.
Mfg Campaign: 11511909
Recall Date: Mar 15, 2023
Kia America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Cruise control does not maintain a steady speed and constantly fluctuates 10+- miles an hour! The dealer refuses to fix and says they cannot reproduce the symptom. I used a tracker and saw the dealer drive it around the block, never attempting to put it on the freeway.
Corrective Action:
Cruise control does not maintain a steady speed and constantly fluctuates 10+- miles an hour! The dealer refuses to fix and says they cannot reproduce the symptom. I used a tracker and saw the dealer drive it around the block, never attempting to put it on the freeway.
Additional Notes:
Cruise control does not maintain a steady speed and constantly fluctuates 10+- miles an hour! The dealer refuses to fix and says they cannot reproduce the symptom. I used a tracker and saw the dealer drive it around the block, never attempting to put it on the freeway.
Mfg Campaign: 11511882
Recall Date: Mar 14, 2023
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The vehicle will shake during acceleration. It comes without warning and will cause the check engine light to flash and stay on for about a minute. It goes away on its own. However, there do not seem to be any stored codes, according to my personal OBDII scanner. The dealer refuses to take it in because there is no check engine light. However, this has happened in several occasions and could lead to an accident. The dealer appears to be waiting for the warranty period to run out.
Corrective Action:
The vehicle will shake during acceleration. It comes without warning and will cause the check engine light to flash and stay on for about a minute. It goes away on its own. However, there do not seem to be any stored codes, according to my personal OBDII scanner. The dealer refuses to take it in because there is no check engine light. However, this has happened in several occasions and could lead to an accident. The dealer appears to be waiting for the warranty period to run out.
Additional Notes:
The vehicle will shake during acceleration. It comes without warning and will cause the check engine light to flash and stay on for about a minute. It goes away on its own. However, there do not seem to be any stored codes, according to my personal OBDII scanner. The dealer refuses to take it in because there is no check engine light. However, this has happened in several occasions and could lead to an accident. The dealer appears to be waiting for the warranty period to run out.
Mfg Campaign: 11511883
Recall Date: Mar 14, 2023
Kia America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
The vehicle will shake during acceleration. It comes without warning and will cause the check engine light to flash and stay on for about a minute. It goes away on its own. However, there do not seem to be any stored codes, according to my personal OBDII scanner. The dealer refuses to take it in because there is no check engine light. However, this has happened in several occasions and could lead to an accident. The dealer appears to be waiting for the warranty period to run out.
Corrective Action:
The vehicle will shake during acceleration. It comes without warning and will cause the check engine light to flash and stay on for about a minute. It goes away on its own. However, there do not seem to be any stored codes, according to my personal OBDII scanner. The dealer refuses to take it in because there is no check engine light. However, this has happened in several occasions and could lead to an accident. The dealer appears to be waiting for the warranty period to run out.
Additional Notes:
The vehicle will shake during acceleration. It comes without warning and will cause the check engine light to flash and stay on for about a minute. It goes away on its own. However, there do not seem to be any stored codes, according to my personal OBDII scanner. The dealer refuses to take it in because there is no check engine light. However, this has happened in several occasions and could lead to an accident. The dealer appears to be waiting for the warranty period to run out.
Mfg Campaign: 11511883
Recall Date: Mar 14, 2023
Kia America, Inc.
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2018 Kia Optima. The contact stated that while driving at an undisclosed speed, black smoke was coming from the exhaust pipe and the vehicle was jerking. The oil warning light was illuminated. The contact added engine oil. The vehicle was taken to an independent mechanic, where oil was found on unknown sensors and on the coils. The contact was informed that an oil change was needed, and the filter needed to be replaced. The vehicle was repaired; however, the contact stated that after starting the vehicle, the check engine warning light illuminated. The vehicle was taken to a local dealer, where it was diagnosed that the engine needed to be replaced; however, the vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was 110,569.
Corrective Action:
The contact owns a 2018 Kia Optima. The contact stated that while driving at an undisclosed speed, black smoke was coming from the exhaust pipe and the vehicle was jerking. The oil warning light was illuminated. The contact added engine oil. The vehicle was taken to an independent mechanic, where oil was found on unknown sensors and on the coils. The contact was informed that an oil change was needed, and the filter needed to be replaced. The vehicle was repaired; however, the contact stated that after starting the vehicle, the check engine warning light illuminated. The vehicle was taken to a local dealer, where it was diagnosed that the engine needed to be replaced; however, the vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was 110,569.
Additional Notes:
The contact owns a 2018 Kia Optima. The contact stated that while driving at an undisclosed speed, black smoke was coming from the exhaust pipe and the vehicle was jerking. The oil warning light was illuminated. The contact added engine oil. The vehicle was taken to an independent mechanic, where oil was found on unknown sensors and on the coils. The contact was informed that an oil change was needed, and the filter needed to be replaced. The vehicle was repaired; however, the contact stated that after starting the vehicle, the check engine warning light illuminated. The vehicle was taken to a local dealer, where it was diagnosed that the engine needed to be replaced; however, the vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was 110,569.
Mfg Campaign: 11511029
Recall Date: Mar 9, 2023
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2018 Kia Optima. The contact stated that while driving at an undisclosed speed, black smoke was coming from the exhaust pipe and the vehicle was jerking. The oil warning light was illuminated. The contact added engine oil. The vehicle was taken to an independent mechanic, where oil was found on unknown sensors and on the coils. The contact was informed that an oil change was needed, and the filter needed to be replaced. The vehicle was repaired; however, the contact stated that after starting the vehicle, the check engine warning light illuminated. The vehicle was taken to a local dealer, where it was diagnosed that the engine needed to be replaced; however, the vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was 110,569.
Corrective Action:
The contact owns a 2018 Kia Optima. The contact stated that while driving at an undisclosed speed, black smoke was coming from the exhaust pipe and the vehicle was jerking. The oil warning light was illuminated. The contact added engine oil. The vehicle was taken to an independent mechanic, where oil was found on unknown sensors and on the coils. The contact was informed that an oil change was needed, and the filter needed to be replaced. The vehicle was repaired; however, the contact stated that after starting the vehicle, the check engine warning light illuminated. The vehicle was taken to a local dealer, where it was diagnosed that the engine needed to be replaced; however, the vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was 110,569.
Additional Notes:
The contact owns a 2018 Kia Optima. The contact stated that while driving at an undisclosed speed, black smoke was coming from the exhaust pipe and the vehicle was jerking. The oil warning light was illuminated. The contact added engine oil. The vehicle was taken to an independent mechanic, where oil was found on unknown sensors and on the coils. The contact was informed that an oil change was needed, and the filter needed to be replaced. The vehicle was repaired; however, the contact stated that after starting the vehicle, the check engine warning light illuminated. The vehicle was taken to a local dealer, where it was diagnosed that the engine needed to be replaced; however, the vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was 110,569.
Mfg Campaign: 11511029
Recall Date: Mar 9, 2023
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
No vehicle warning as it became engulfed in flames. Fire started from under the hood.
Corrective Action:
No vehicle warning as it became engulfed in flames. Fire started from under the hood.
Additional Notes:
No vehicle warning as it became engulfed in flames. Fire started from under the hood.
Mfg Campaign: 11509680
Recall Date: Mar 1, 2023
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
My car is consuming major oil. I am having to put at minimum 3 to 4 quarts of oil every 3 days. I am having major loss of power. My car has oil fouled far too many spark plugs. In the last 3 months, I have had to replace the spark plugs three separate times. Within the last 3 weeks I have replaced the following: 1. Ignition Coils 2. Valve Cover Gasket 3. PCV Valve 4. 2 separate sets of spark plugs and 1 singular spark plug for Cylinder #4. My car is having a major oil consumption problem and the performance has been severely affected.
Corrective Action:
My car is consuming major oil. I am having to put at minimum 3 to 4 quarts of oil every 3 days. I am having major loss of power. My car has oil fouled far too many spark plugs. In the last 3 months, I have had to replace the spark plugs three separate times. Within the last 3 weeks I have replaced the following: 1. Ignition Coils 2. Valve Cover Gasket 3. PCV Valve 4. 2 separate sets of spark plugs and 1 singular spark plug for Cylinder #4. My car is having a major oil consumption problem and the performance has been severely affected.
Additional Notes:
My car is consuming major oil. I am having to put at minimum 3 to 4 quarts of oil every 3 days. I am having major loss of power. My car has oil fouled far too many spark plugs. In the last 3 months, I have had to replace the spark plugs three separate times. Within the last 3 weeks I have replaced the following: 1. Ignition Coils 2. Valve Cover Gasket 3. PCV Valve 4. 2 separate sets of spark plugs and 1 singular spark plug for Cylinder #4. My car is having a major oil consumption problem and the performance has been severely affected.
Mfg Campaign: 11509681
Recall Date: Mar 1, 2023
Kia America, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
My car is consuming major oil. I am having to put at minimum 3 to 4 quarts of oil every 3 days. I am having major loss of power. My car has oil fouled far too many spark plugs. In the last 3 months, I have had to replace the spark plugs three separate times. Within the last 3 weeks I have replaced the following: 1. Ignition Coils 2. Valve Cover Gasket 3. PCV Valve 4. 2 separate sets of spark plugs and 1 singular spark plug for Cylinder #4. My car is having a major oil consumption problem and the performance has been severely affected.
Corrective Action:
My car is consuming major oil. I am having to put at minimum 3 to 4 quarts of oil every 3 days. I am having major loss of power. My car has oil fouled far too many spark plugs. In the last 3 months, I have had to replace the spark plugs three separate times. Within the last 3 weeks I have replaced the following: 1. Ignition Coils 2. Valve Cover Gasket 3. PCV Valve 4. 2 separate sets of spark plugs and 1 singular spark plug for Cylinder #4. My car is having a major oil consumption problem and the performance has been severely affected.
Additional Notes:
My car is consuming major oil. I am having to put at minimum 3 to 4 quarts of oil every 3 days. I am having major loss of power. My car has oil fouled far too many spark plugs. In the last 3 months, I have had to replace the spark plugs three separate times. Within the last 3 weeks I have replaced the following: 1. Ignition Coils 2. Valve Cover Gasket 3. PCV Valve 4. 2 separate sets of spark plugs and 1 singular spark plug for Cylinder #4. My car is having a major oil consumption problem and the performance has been severely affected.
Mfg Campaign: 11509681
Recall Date: Mar 1, 2023
Kia America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
My car is consuming major oil. I am having to put at minimum 3 to 4 quarts of oil every 3 days. I am having major loss of power. My car has oil fouled far too many spark plugs. In the last 3 months, I have had to replace the spark plugs three separate times. Within the last 3 weeks I have replaced the following: 1. Ignition Coils 2. Valve Cover Gasket 3. PCV Valve 4. 2 separate sets of spark plugs and 1 singular spark plug for Cylinder #4. My car is having a major oil consumption problem and the performance has been severely affected.
Corrective Action:
My car is consuming major oil. I am having to put at minimum 3 to 4 quarts of oil every 3 days. I am having major loss of power. My car has oil fouled far too many spark plugs. In the last 3 months, I have had to replace the spark plugs three separate times. Within the last 3 weeks I have replaced the following: 1. Ignition Coils 2. Valve Cover Gasket 3. PCV Valve 4. 2 separate sets of spark plugs and 1 singular spark plug for Cylinder #4. My car is having a major oil consumption problem and the performance has been severely affected.
Additional Notes:
My car is consuming major oil. I am having to put at minimum 3 to 4 quarts of oil every 3 days. I am having major loss of power. My car has oil fouled far too many spark plugs. In the last 3 months, I have had to replace the spark plugs three separate times. Within the last 3 weeks I have replaced the following: 1. Ignition Coils 2. Valve Cover Gasket 3. PCV Valve 4. 2 separate sets of spark plugs and 1 singular spark plug for Cylinder #4. My car is having a major oil consumption problem and the performance has been severely affected.
Mfg Campaign: 11509681
Recall Date: Mar 1, 2023
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The contact's son owns a 2017 Kia Optima. The contact stated that while her son was driving at an undisclosed speed, the vehicle stalled. Additionally, the vehicle was consuming an excessive amount of oil. The vehicle was towed to the dealer, where it was diagnosed as needing a new engine. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 40,000. The VIN was not available.
Corrective Action:
The contact's son owns a 2017 Kia Optima. The contact stated that while her son was driving at an undisclosed speed, the vehicle stalled. Additionally, the vehicle was consuming an excessive amount of oil. The vehicle was towed to the dealer, where it was diagnosed as needing a new engine. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 40,000. The VIN was not available.
Additional Notes:
The contact's son owns a 2017 Kia Optima. The contact stated that while her son was driving at an undisclosed speed, the vehicle stalled. Additionally, the vehicle was consuming an excessive amount of oil. The vehicle was towed to the dealer, where it was diagnosed as needing a new engine. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 40,000. The VIN was not available.
Mfg Campaign: 11508744
Recall Date: Feb 23, 2023
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Purchased 2017 Kia Optima from DriveTime in 2021. Car burns a lot of oil, as I am constantly getting the oil changed or adding oil. A few months after purchase, all of a sudden it loses power & decelerates while I’m driving on the interstate. Had to pull over & let car sit for a few minutes. Every 10 mins I had to do this. Had it checked out the next day at Kia dealership & was told nothing was wrong. I let the car sit for about a month b/c I was afraid to drive it. Finally decided to drive it & the issue seem to resolve itself. Now almost 6 months later it happens again. Car wouldn’t accelerate over 40 mph. Car warranty agent advised to take to Firestone( in-network repair shop). Mechanics say the engine is gone & they called warranty company , & then they say take to Kia dealership. Dealership states if it’s the engine there are 75 cars with same issue ahead of me. They ran diagnostics 2 weeks later & said it’s not the engine but gave me a long laundry list of other issues. Said new wiper blades needed (not true , the new blades were just put on 1-2 months prior, said oil change needed, but that was fine 3 days before I took it to them , & more issues with a invoice total of over $6500!! They kept my car over 2 months with no call to update me after I advised everything they said was wrong actually wasn’t. I called daily & left messages with no return call. Finally got someone on the phone in the Service dept & was told it still isn’t the engine but just needed a software update. I still don’t trust it & afraid to drive it. But yet & still the VIN # is still not on the recall list. Regret the day I walked on the DriveTime parking lot. Nothing but issues from day 1. Too bad I couldn’t list them all here.
Corrective Action:
Purchased 2017 Kia Optima from DriveTime in 2021. Car burns a lot of oil, as I am constantly getting the oil changed or adding oil. A few months after purchase, all of a sudden it loses power & decelerates while I’m driving on the interstate. Had to pull over & let car sit for a few minutes. Every 10 mins I had to do this. Had it checked out the next day at Kia dealership & was told nothing was wrong. I let the car sit for about a month b/c I was afraid to drive it. Finally decided to drive it & the issue seem to resolve itself. Now almost 6 months later it happens again. Car wouldn’t accelerate over 40 mph. Car warranty agent advised to take to Firestone( in-network repair shop). Mechanics say the engine is gone & they called warranty company , & then they say take to Kia dealership. Dealership states if it’s the engine there are 75 cars with same issue ahead of me. They ran diagnostics 2 weeks later & said it’s not the engine but gave me a long laundry list of other issues. Said new wiper blades needed (not true , the new blades were just put on 1-2 months prior, said oil change needed, but that was fine 3 days before I took it to them , & more issues with a invoice total of over $6500!! They kept my car over 2 months with no call to update me after I advised everything they said was wrong actually wasn’t. I called daily & left messages with no return call. Finally got someone on the phone in the Service dept & was told it still isn’t the engine but just needed a software update. I still don’t trust it & afraid to drive it. But yet & still the VIN # is still not on the recall list. Regret the day I walked on the DriveTime parking lot. Nothing but issues from day 1. Too bad I couldn’t list them all here.
Additional Notes:
Purchased 2017 Kia Optima from DriveTime in 2021. Car burns a lot of oil, as I am constantly getting the oil changed or adding oil. A few months after purchase, all of a sudden it loses power & decelerates while I’m driving on the interstate. Had to pull over & let car sit for a few minutes. Every 10 mins I had to do this. Had it checked out the next day at Kia dealership & was told nothing was wrong. I let the car sit for about a month b/c I was afraid to drive it. Finally decided to drive it & the issue seem to resolve itself. Now almost 6 months later it happens again. Car wouldn’t accelerate over 40 mph. Car warranty agent advised to take to Firestone( in-network repair shop). Mechanics say the engine is gone & they called warranty company , & then they say take to Kia dealership. Dealership states if it’s the engine there are 75 cars with same issue ahead of me. They ran diagnostics 2 weeks later & said it’s not the engine but gave me a long laundry list of other issues. Said new wiper blades needed (not true , the new blades were just put on 1-2 months prior, said oil change needed, but that was fine 3 days before I took it to them , & more issues with a invoice total of over $6500!! They kept my car over 2 months with no call to update me after I advised everything they said was wrong actually wasn’t. I called daily & left messages with no return call. Finally got someone on the phone in the Service dept & was told it still isn’t the engine but just needed a software update. I still don’t trust it & afraid to drive it. But yet & still the VIN # is still not on the recall list. Regret the day I walked on the DriveTime parking lot. Nothing but issues from day 1. Too bad I couldn’t list them all here.
Mfg Campaign: 11508832
Recall Date: Feb 23, 2023
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Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury