Complaints & Recalls
Official Safety Recalls - Important!
5 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2016-2017 Rio, 2016-2018 Optima, 2017-2018 Optima Hybrid and Optima Plug-in Hybrid vehicles. The trunk latch base may crack, preventing the opening of the trunk from the inside. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 401, "Internal Trunk Release."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC278
Recall Date: Aug 24, 2023
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2017-2018 Kia Optima hybrid vehicles. These vehicles are equipped with a Voltage Protection Device (VPD), designed to protect the high voltage battery module, that may activate inadvertently.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC162
Recall Date: Mar 8, 2018
Consumer Complaints
283 ComplaintsKia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WE RECENTLY PURCHASED A 2018 KIA OPTIMA EX.ALL THE WINDOWS EXIBIT DISTORTION SO BAD ,AS TO INTERFERE WITH LINE OF SITE FROM THE DRIVER SEAT.THERE ARE RIPPLES IN THE GLASS FRONT REAR AND SIDES. AT THE DEALERSHIP THEY SAID THEY COULD BUFF THEM OUT,I MADE A BET WITH THE SERVICE MANAGER HE COULD NOT AS THE PROBLEM WAS BETWEEN THE PLATES OF GLASS.THE DEALER REPLACED THE WINDSHIELDAND HE SAID HE WOULD REPLACE THE DRIVER SIDE WINDOW.BUT THAT WAS SERVERAL MONTHS AGO.I CAN NOT SEE OUT OF THE REAR WINDOW AT NITE.IF IT RAINS ALL VISIBILITY IS SCARY.
Corrective Action:
WE RECENTLY PURCHASED A 2018 KIA OPTIMA EX.ALL THE WINDOWS EXIBIT DISTORTION SO BAD ,AS TO INTERFERE WITH LINE OF SITE FROM THE DRIVER SEAT.THERE ARE RIPPLES IN THE GLASS FRONT REAR AND SIDES. AT THE DEALERSHIP THEY SAID THEY COULD BUFF THEM OUT,I MADE A BET WITH THE SERVICE MANAGER HE COULD NOT AS THE PROBLEM WAS BETWEEN THE PLATES OF GLASS.THE DEALER REPLACED THE WINDSHIELDAND HE SAID HE WOULD REPLACE THE DRIVER SIDE WINDOW.BUT THAT WAS SERVERAL MONTHS AGO.I CAN NOT SEE OUT OF THE REAR WINDOW AT NITE.IF IT RAINS ALL VISIBILITY IS SCARY.
Additional Notes:
WE RECENTLY PURCHASED A 2018 KIA OPTIMA EX.ALL THE WINDOWS EXIBIT DISTORTION SO BAD ,AS TO INTERFERE WITH LINE OF SITE FROM THE DRIVER SEAT.THERE ARE RIPPLES IN THE GLASS FRONT REAR AND SIDES. AT THE DEALERSHIP THEY SAID THEY COULD BUFF THEM OUT,I MADE A BET WITH THE SERVICE MANAGER HE COULD NOT AS THE PROBLEM WAS BETWEEN THE PLATES OF GLASS.THE DEALER REPLACED THE WINDSHIELDAND HE SAID HE WOULD REPLACE THE DRIVER SIDE WINDOW.BUT THAT WAS SERVERAL MONTHS AGO.I CAN NOT SEE OUT OF THE REAR WINDOW AT NITE.IF IT RAINS ALL VISIBILITY IS SCARY.
Mfg Campaign: 11463677
Recall Date: May 6, 2022
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2018 Kia Optima. The contact stated that while driving 35 MPH after leaving the dealer, the vehicle started to overheat. The contact stated that the high engine temperature warning light was illuminated. The contact was able to safely pull over and turn the vehicle off. The contact restarted the vehicle and the engine temperature was still elevated. The contact stated that the vehicle stalled in the middle of the roadway. The vehicle was left on the side of the roadway. The vehicle was taken to the local dealer and diagnosed; however, the contact was not provided the diagnostic result. The contact was informed by the mechanic of an unspecified engine failure. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 77,200.
Corrective Action:
The contact owns a 2018 Kia Optima. The contact stated that while driving 35 MPH after leaving the dealer, the vehicle started to overheat. The contact stated that the high engine temperature warning light was illuminated. The contact was able to safely pull over and turn the vehicle off. The contact restarted the vehicle and the engine temperature was still elevated. The contact stated that the vehicle stalled in the middle of the roadway. The vehicle was left on the side of the roadway. The vehicle was taken to the local dealer and diagnosed; however, the contact was not provided the diagnostic result. The contact was informed by the mechanic of an unspecified engine failure. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 77,200.
Additional Notes:
The contact owns a 2018 Kia Optima. The contact stated that while driving 35 MPH after leaving the dealer, the vehicle started to overheat. The contact stated that the high engine temperature warning light was illuminated. The contact was able to safely pull over and turn the vehicle off. The contact restarted the vehicle and the engine temperature was still elevated. The contact stated that the vehicle stalled in the middle of the roadway. The vehicle was left on the side of the roadway. The vehicle was taken to the local dealer and diagnosed; however, the contact was not provided the diagnostic result. The contact was informed by the mechanic of an unspecified engine failure. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 77,200.
Mfg Campaign: 11461811
Recall Date: Apr 22, 2022
Kia America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
The headlights on my 2018 Kia Optima have been turning off and on randomly by themselves while in motion. Each time it's happened has been in different areas at different times of the night. The headlight switch is kept in the auto position most of the time. When the headlights turn off, the screen in the dash for the headlight function switches from auto to off by itself. Sometimes if the turn signal switch is jiggled the lights will come back on. Other times the headlight switch, located on the end of the turn signal switch, has to be turned to the on position to get the lights to turn on. The car has been in for service but each time the technician is unable to reproduce the fault. It is occurring more frequently and becoming a safety issue.
Corrective Action:
The headlights on my 2018 Kia Optima have been turning off and on randomly by themselves while in motion. Each time it's happened has been in different areas at different times of the night. The headlight switch is kept in the auto position most of the time. When the headlights turn off, the screen in the dash for the headlight function switches from auto to off by itself. Sometimes if the turn signal switch is jiggled the lights will come back on. Other times the headlight switch, located on the end of the turn signal switch, has to be turned to the on position to get the lights to turn on. The car has been in for service but each time the technician is unable to reproduce the fault. It is occurring more frequently and becoming a safety issue.
Additional Notes:
The headlights on my 2018 Kia Optima have been turning off and on randomly by themselves while in motion. Each time it's happened has been in different areas at different times of the night. The headlight switch is kept in the auto position most of the time. When the headlights turn off, the screen in the dash for the headlight function switches from auto to off by itself. Sometimes if the turn signal switch is jiggled the lights will come back on. Other times the headlight switch, located on the end of the turn signal switch, has to be turned to the on position to get the lights to turn on. The car has been in for service but each time the technician is unable to reproduce the fault. It is occurring more frequently and becoming a safety issue.
Mfg Campaign: 11460136
Recall Date: Apr 8, 2022
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The headlights on my 2018 Kia Optima have been turning off and on randomly by themselves while in motion. Each time it's happened has been in different areas at different times of the night. The headlight switch is kept in the auto position most of the time. When the headlights turn off, the screen in the dash for the headlight function switches from auto to off by itself. Sometimes if the turn signal switch is jiggled the lights will come back on. Other times the headlight switch, located on the end of the turn signal switch, has to be turned to the on position to get the lights to turn on. The car has been in for service but each time the technician is unable to reproduce the fault. It is occurring more frequently and becoming a safety issue.
Corrective Action:
The headlights on my 2018 Kia Optima have been turning off and on randomly by themselves while in motion. Each time it's happened has been in different areas at different times of the night. The headlight switch is kept in the auto position most of the time. When the headlights turn off, the screen in the dash for the headlight function switches from auto to off by itself. Sometimes if the turn signal switch is jiggled the lights will come back on. Other times the headlight switch, located on the end of the turn signal switch, has to be turned to the on position to get the lights to turn on. The car has been in for service but each time the technician is unable to reproduce the fault. It is occurring more frequently and becoming a safety issue.
Additional Notes:
The headlights on my 2018 Kia Optima have been turning off and on randomly by themselves while in motion. Each time it's happened has been in different areas at different times of the night. The headlight switch is kept in the auto position most of the time. When the headlights turn off, the screen in the dash for the headlight function switches from auto to off by itself. Sometimes if the turn signal switch is jiggled the lights will come back on. Other times the headlight switch, located on the end of the turn signal switch, has to be turned to the on position to get the lights to turn on. The car has been in for service but each time the technician is unable to reproduce the fault. It is occurring more frequently and becoming a safety issue.
Mfg Campaign: 11460136
Recall Date: Apr 8, 2022
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The electrical components connected to the headlights seem to be faulty. When lights are set to AUTO, the lights will turn off completely when switching on turn signal. At times the light will not come on at all when set to AUTO or On without cycle back to off.
Corrective Action:
The electrical components connected to the headlights seem to be faulty. When lights are set to AUTO, the lights will turn off completely when switching on turn signal. At times the light will not come on at all when set to AUTO or On without cycle back to off.
Additional Notes:
The electrical components connected to the headlights seem to be faulty. When lights are set to AUTO, the lights will turn off completely when switching on turn signal. At times the light will not come on at all when set to AUTO or On without cycle back to off.
Mfg Campaign: 11458485
Recall Date: Mar 27, 2022
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2018 Kia Optima. The contact stated that the vehicle was consuming an excessive amount of oil without warning. The contact stated that after receiving an oil change, the oil reservoir was empty within less than a week. The vehicle was taken to an independent mechanic where the oil change was performed and the mechanic diagnosed the vehicle with engine failure. The contact then took the vehicle to the dealer where she was informed that since she was the second owner of the vehicle, they could not offer any assistance. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 64,000.
Corrective Action:
The contact owns a 2018 Kia Optima. The contact stated that the vehicle was consuming an excessive amount of oil without warning. The contact stated that after receiving an oil change, the oil reservoir was empty within less than a week. The vehicle was taken to an independent mechanic where the oil change was performed and the mechanic diagnosed the vehicle with engine failure. The contact then took the vehicle to the dealer where she was informed that since she was the second owner of the vehicle, they could not offer any assistance. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 64,000.
Additional Notes:
The contact owns a 2018 Kia Optima. The contact stated that the vehicle was consuming an excessive amount of oil without warning. The contact stated that after receiving an oil change, the oil reservoir was empty within less than a week. The vehicle was taken to an independent mechanic where the oil change was performed and the mechanic diagnosed the vehicle with engine failure. The contact then took the vehicle to the dealer where she was informed that since she was the second owner of the vehicle, they could not offer any assistance. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 64,000.
Mfg Campaign: 11457598
Recall Date: Mar 21, 2022
Kia America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
When driving with headlights set to Auto the headlights turn off whenever the blinker is used. I've found many complaints however my vehicle has not been inspected. This poses a hazard of driving at night with no headlights, then having to fiddle with the switch to turn them back on.
Corrective Action:
When driving with headlights set to Auto the headlights turn off whenever the blinker is used. I've found many complaints however my vehicle has not been inspected. This poses a hazard of driving at night with no headlights, then having to fiddle with the switch to turn them back on.
Additional Notes:
When driving with headlights set to Auto the headlights turn off whenever the blinker is used. I've found many complaints however my vehicle has not been inspected. This poses a hazard of driving at night with no headlights, then having to fiddle with the switch to turn them back on.
Mfg Campaign: 11453718
Recall Date: Feb 23, 2022
Kia America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
I purchased my Kia optima brand new I believe it had 7 miles on it when I purchased it, shortly after it was purchased it started having a problem with the transmission, I would go to takeoff and it was lunch and jerk pretty hard to where it was very noticeable. I took it into the shop they thought that it was something a computer program could reset they performed that I did not fix it, I don’t drive my Kia very much I barely have 25,000 miles on it right now I am a real live in care provider so I don’t drive very much my job is at home. I have taken the car into several dealerships repeatedly to have it fixed, IA really was at a loss and did not know what to do because I had taken it to two different dealerships and the problem was never resolved. I contacted an attorney they got nowhere because apparently I needed to take my car in one more time within a timeframe for them to be able to do anything about it? And any right, still to this day the car does the same thing it’s been in the shop four or five times for this problem. One time I took it to Kia and Elk Grove they kept it looked at it said they couldn’t find the problem. Every time I’m renting a car paying for the insurance going through the inconvenience of renting a car paying extra insurance etc. just to have nothing done with my car. When I went to pick up my car from the Elk Grove dealership I threw a fit because I was tired of it and I said look somethings wrong with the car I’m not a mechanic I can’t tell you what it is but I need this car fixed, the service manager came out and said I’ll take a a ride with you and we’ll see if maybe I can see what the problem is we didn’t even get out of the parking lot and it jerked so hard at the service manager noted it in the file had me drop it back off and leave it it’s still wasn’t fixed. I took it in again after that the new service manager took it on an hour drive on the freeway hooked up to a computer with Kia and of course it didn’t do anything while h
Corrective Action:
I purchased my Kia optima brand new I believe it had 7 miles on it when I purchased it, shortly after it was purchased it started having a problem with the transmission, I would go to takeoff and it was lunch and jerk pretty hard to where it was very noticeable. I took it into the shop they thought that it was something a computer program could reset they performed that I did not fix it, I don’t drive my Kia very much I barely have 25,000 miles on it right now I am a real live in care provider so I don’t drive very much my job is at home. I have taken the car into several dealerships repeatedly to have it fixed, IA really was at a loss and did not know what to do because I had taken it to two different dealerships and the problem was never resolved. I contacted an attorney they got nowhere because apparently I needed to take my car in one more time within a timeframe for them to be able to do anything about it? And any right, still to this day the car does the same thing it’s been in the shop four or five times for this problem. One time I took it to Kia and Elk Grove they kept it looked at it said they couldn’t find the problem. Every time I’m renting a car paying for the insurance going through the inconvenience of renting a car paying extra insurance etc. just to have nothing done with my car. When I went to pick up my car from the Elk Grove dealership I threw a fit because I was tired of it and I said look somethings wrong with the car I’m not a mechanic I can’t tell you what it is but I need this car fixed, the service manager came out and said I’ll take a a ride with you and we’ll see if maybe I can see what the problem is we didn’t even get out of the parking lot and it jerked so hard at the service manager noted it in the file had me drop it back off and leave it it’s still wasn’t fixed. I took it in again after that the new service manager took it on an hour drive on the freeway hooked up to a computer with Kia and of course it didn’t do anything while h
Additional Notes:
I purchased my Kia optima brand new I believe it had 7 miles on it when I purchased it, shortly after it was purchased it started having a problem with the transmission, I would go to takeoff and it was lunch and jerk pretty hard to where it was very noticeable. I took it into the shop they thought that it was something a computer program could reset they performed that I did not fix it, I don’t drive my Kia very much I barely have 25,000 miles on it right now I am a real live in care provider so I don’t drive very much my job is at home. I have taken the car into several dealerships repeatedly to have it fixed, IA really was at a loss and did not know what to do because I had taken it to two different dealerships and the problem was never resolved. I contacted an attorney they got nowhere because apparently I needed to take my car in one more time within a timeframe for them to be able to do anything about it? And any right, still to this day the car does the same thing it’s been in the shop four or five times for this problem. One time I took it to Kia and Elk Grove they kept it looked at it said they couldn’t find the problem. Every time I’m renting a car paying for the insurance going through the inconvenience of renting a car paying extra insurance etc. just to have nothing done with my car. When I went to pick up my car from the Elk Grove dealership I threw a fit because I was tired of it and I said look somethings wrong with the car I’m not a mechanic I can’t tell you what it is but I need this car fixed, the service manager came out and said I’ll take a a ride with you and we’ll see if maybe I can see what the problem is we didn’t even get out of the parking lot and it jerked so hard at the service manager noted it in the file had me drop it back off and leave it it’s still wasn’t fixed. I took it in again after that the new service manager took it on an hour drive on the freeway hooked up to a computer with Kia and of course it didn’t do anything while h
Mfg Campaign: 11451302
Recall Date: Feb 10, 2022
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I purchased my Kia optima brand new I believe it had 7 miles on it when I purchased it, shortly after it was purchased it started having a problem with the transmission, I would go to takeoff and it was lunch and jerk pretty hard to where it was very noticeable. I took it into the shop they thought that it was something a computer program could reset they performed that I did not fix it, I don’t drive my Kia very much I barely have 25,000 miles on it right now I am a real live in care provider so I don’t drive very much my job is at home. I have taken the car into several dealerships repeatedly to have it fixed, IA really was at a loss and did not know what to do because I had taken it to two different dealerships and the problem was never resolved. I contacted an attorney they got nowhere because apparently I needed to take my car in one more time within a timeframe for them to be able to do anything about it? And any right, still to this day the car does the same thing it’s been in the shop four or five times for this problem. One time I took it to Kia and Elk Grove they kept it looked at it said they couldn’t find the problem. Every time I’m renting a car paying for the insurance going through the inconvenience of renting a car paying extra insurance etc. just to have nothing done with my car. When I went to pick up my car from the Elk Grove dealership I threw a fit because I was tired of it and I said look somethings wrong with the car I’m not a mechanic I can’t tell you what it is but I need this car fixed, the service manager came out and said I’ll take a a ride with you and we’ll see if maybe I can see what the problem is we didn’t even get out of the parking lot and it jerked so hard at the service manager noted it in the file had me drop it back off and leave it it’s still wasn’t fixed. I took it in again after that the new service manager took it on an hour drive on the freeway hooked up to a computer with Kia and of course it didn’t do anything while h
Corrective Action:
I purchased my Kia optima brand new I believe it had 7 miles on it when I purchased it, shortly after it was purchased it started having a problem with the transmission, I would go to takeoff and it was lunch and jerk pretty hard to where it was very noticeable. I took it into the shop they thought that it was something a computer program could reset they performed that I did not fix it, I don’t drive my Kia very much I barely have 25,000 miles on it right now I am a real live in care provider so I don’t drive very much my job is at home. I have taken the car into several dealerships repeatedly to have it fixed, IA really was at a loss and did not know what to do because I had taken it to two different dealerships and the problem was never resolved. I contacted an attorney they got nowhere because apparently I needed to take my car in one more time within a timeframe for them to be able to do anything about it? And any right, still to this day the car does the same thing it’s been in the shop four or five times for this problem. One time I took it to Kia and Elk Grove they kept it looked at it said they couldn’t find the problem. Every time I’m renting a car paying for the insurance going through the inconvenience of renting a car paying extra insurance etc. just to have nothing done with my car. When I went to pick up my car from the Elk Grove dealership I threw a fit because I was tired of it and I said look somethings wrong with the car I’m not a mechanic I can’t tell you what it is but I need this car fixed, the service manager came out and said I’ll take a a ride with you and we’ll see if maybe I can see what the problem is we didn’t even get out of the parking lot and it jerked so hard at the service manager noted it in the file had me drop it back off and leave it it’s still wasn’t fixed. I took it in again after that the new service manager took it on an hour drive on the freeway hooked up to a computer with Kia and of course it didn’t do anything while h
Additional Notes:
I purchased my Kia optima brand new I believe it had 7 miles on it when I purchased it, shortly after it was purchased it started having a problem with the transmission, I would go to takeoff and it was lunch and jerk pretty hard to where it was very noticeable. I took it into the shop they thought that it was something a computer program could reset they performed that I did not fix it, I don’t drive my Kia very much I barely have 25,000 miles on it right now I am a real live in care provider so I don’t drive very much my job is at home. I have taken the car into several dealerships repeatedly to have it fixed, IA really was at a loss and did not know what to do because I had taken it to two different dealerships and the problem was never resolved. I contacted an attorney they got nowhere because apparently I needed to take my car in one more time within a timeframe for them to be able to do anything about it? And any right, still to this day the car does the same thing it’s been in the shop four or five times for this problem. One time I took it to Kia and Elk Grove they kept it looked at it said they couldn’t find the problem. Every time I’m renting a car paying for the insurance going through the inconvenience of renting a car paying extra insurance etc. just to have nothing done with my car. When I went to pick up my car from the Elk Grove dealership I threw a fit because I was tired of it and I said look somethings wrong with the car I’m not a mechanic I can’t tell you what it is but I need this car fixed, the service manager came out and said I’ll take a a ride with you and we’ll see if maybe I can see what the problem is we didn’t even get out of the parking lot and it jerked so hard at the service manager noted it in the file had me drop it back off and leave it it’s still wasn’t fixed. I took it in again after that the new service manager took it on an hour drive on the freeway hooked up to a computer with Kia and of course it didn’t do anything while h
Mfg Campaign: 11451302
Recall Date: Feb 10, 2022
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
We would like to know what Kia is planning to do to address the fact that Kia built a car without the basic immobilizer circuit making it very easy to steal. Over the last few months, local and national news reports, as well as many social media sites, have reported on this security flaw which likely emboldens others to attempt a theft of a Kia and/or Hyundai. As I do not live in Milwaulkee, I would like to know how the company will fix this problem for the rest of us. It will not be restricted to just one city. There are numerous articles by victims that have detailed how their car theft cost them thousands of dollars in insurance deductibles, rental cars, and repairs. Many of the articles explain how thieves as young as 12 years old are able to still these cars in under a minute in broad daylight and driving recklessly creating a serious safety hazzard. Please advise what Kia will do to negate this serious security flaw.
Corrective Action:
We would like to know what Kia is planning to do to address the fact that Kia built a car without the basic immobilizer circuit making it very easy to steal. Over the last few months, local and national news reports, as well as many social media sites, have reported on this security flaw which likely emboldens others to attempt a theft of a Kia and/or Hyundai. As I do not live in Milwaulkee, I would like to know how the company will fix this problem for the rest of us. It will not be restricted to just one city. There are numerous articles by victims that have detailed how their car theft cost them thousands of dollars in insurance deductibles, rental cars, and repairs. Many of the articles explain how thieves as young as 12 years old are able to still these cars in under a minute in broad daylight and driving recklessly creating a serious safety hazzard. Please advise what Kia will do to negate this serious security flaw.
Additional Notes:
We would like to know what Kia is planning to do to address the fact that Kia built a car without the basic immobilizer circuit making it very easy to steal. Over the last few months, local and national news reports, as well as many social media sites, have reported on this security flaw which likely emboldens others to attempt a theft of a Kia and/or Hyundai. As I do not live in Milwaulkee, I would like to know how the company will fix this problem for the rest of us. It will not be restricted to just one city. There are numerous articles by victims that have detailed how their car theft cost them thousands of dollars in insurance deductibles, rental cars, and repairs. Many of the articles explain how thieves as young as 12 years old are able to still these cars in under a minute in broad daylight and driving recklessly creating a serious safety hazzard. Please advise what Kia will do to negate this serious security flaw.
Mfg Campaign: 11443512
Recall Date: Dec 12, 2021
Kia America, Inc.
Defect Description:
STEERING
Potential Consequences:
We would like to know what Kia is planning to do to address the fact that Kia built a car without the basic immobilizer circuit making it very easy to steal. Over the last few months, local and national news reports, as well as many social media sites, have reported on this security flaw which likely emboldens others to attempt a theft of a Kia and/or Hyundai. As I do not live in Milwaulkee, I would like to know how the company will fix this problem for the rest of us. It will not be restricted to just one city. There are numerous articles by victims that have detailed how their car theft cost them thousands of dollars in insurance deductibles, rental cars, and repairs. Many of the articles explain how thieves as young as 12 years old are able to still these cars in under a minute in broad daylight and driving recklessly creating a serious safety hazzard. Please advise what Kia will do to negate this serious security flaw.
Corrective Action:
We would like to know what Kia is planning to do to address the fact that Kia built a car without the basic immobilizer circuit making it very easy to steal. Over the last few months, local and national news reports, as well as many social media sites, have reported on this security flaw which likely emboldens others to attempt a theft of a Kia and/or Hyundai. As I do not live in Milwaulkee, I would like to know how the company will fix this problem for the rest of us. It will not be restricted to just one city. There are numerous articles by victims that have detailed how their car theft cost them thousands of dollars in insurance deductibles, rental cars, and repairs. Many of the articles explain how thieves as young as 12 years old are able to still these cars in under a minute in broad daylight and driving recklessly creating a serious safety hazzard. Please advise what Kia will do to negate this serious security flaw.
Additional Notes:
We would like to know what Kia is planning to do to address the fact that Kia built a car without the basic immobilizer circuit making it very easy to steal. Over the last few months, local and national news reports, as well as many social media sites, have reported on this security flaw which likely emboldens others to attempt a theft of a Kia and/or Hyundai. As I do not live in Milwaulkee, I would like to know how the company will fix this problem for the rest of us. It will not be restricted to just one city. There are numerous articles by victims that have detailed how their car theft cost them thousands of dollars in insurance deductibles, rental cars, and repairs. Many of the articles explain how thieves as young as 12 years old are able to still these cars in under a minute in broad daylight and driving recklessly creating a serious safety hazzard. Please advise what Kia will do to negate this serious security flaw.
Mfg Campaign: 11443512
Recall Date: Dec 12, 2021
Kia America, Inc.
Defect Description:
STEERING
Potential Consequences:
Turned on my car and steering wheel was stuck , it didn’t turn, turn the engine off and back on and it went back to normal.
Corrective Action:
Turned on my car and steering wheel was stuck , it didn’t turn, turn the engine off and back on and it went back to normal.
Additional Notes:
Turned on my car and steering wheel was stuck , it didn’t turn, turn the engine off and back on and it went back to normal.
Mfg Campaign: 11441188
Recall Date: Nov 21, 2021
Kia America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
while driving, all lights (headlights, instrument, etc) would randomly go dark. Lighting usually restored after toggling the instrument control arm from on-to-off-on. Obviously super dangerous as driver can't see roadway and other drivers can't see the car.
Corrective Action:
while driving, all lights (headlights, instrument, etc) would randomly go dark. Lighting usually restored after toggling the instrument control arm from on-to-off-on. Obviously super dangerous as driver can't see roadway and other drivers can't see the car.
Additional Notes:
while driving, all lights (headlights, instrument, etc) would randomly go dark. Lighting usually restored after toggling the instrument control arm from on-to-off-on. Obviously super dangerous as driver can't see roadway and other drivers can't see the car.
Mfg Campaign: 11439651
Recall Date: Nov 7, 2021
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM:IGNITION:COIL:SPARK PLUGS
Potential Consequences:
Vehicle is making a noise when trying to accelerate. Have replaced all spark plugs and coil #4. It is making noise still and shaking. Coil has been switched and issues are reading fuel injector or air intake or electrical. Previous reading was head gasket... Only on spark plug 4 coil is it reporting an issue...All dealerships locally are booked to even get a diagnostic test.
Corrective Action:
Vehicle is making a noise when trying to accelerate. Have replaced all spark plugs and coil #4. It is making noise still and shaking. Coil has been switched and issues are reading fuel injector or air intake or electrical. Previous reading was head gasket... Only on spark plug 4 coil is it reporting an issue...All dealerships locally are booked to even get a diagnostic test.
Additional Notes:
Vehicle is making a noise when trying to accelerate. Have replaced all spark plugs and coil #4. It is making noise still and shaking. Coil has been switched and issues are reading fuel injector or air intake or electrical. Previous reading was head gasket... Only on spark plug 4 coil is it reporting an issue...All dealerships locally are booked to even get a diagnostic test.
Mfg Campaign: 11433400
Recall Date: Sep 17, 2021
Kia America, Inc.
Defect Description:
SEAT BELTS
Potential Consequences:
While driving, car in motion, Front Passenger Seat belt Audio Warning Periodically goes off without reason. Indicating seat is occupied & seat belt needs putting on. When seat has been unoccupied / clear from any type of weight on seat to trigger sensor. Audio warning will continue until seat belt is latched over the empty seat. Local KIA Service Dept was informed & could neither confirm or deny its faulty behavior for it did not present itself during time of service. They said, wiring looked fine but did no further testing. To be honest they showed no interest into seeing any real importance for my concern for them to feel any further investigation was warranted. Its happened again twice since that service visit be it last incident Aug 7th. My concern is.... if there is faulty wiring or sensor signals being crossed somewhere, whats to say there is a passenger or no passenger in that seat, to ensure the correct signal is getting to the passenger side air bags of when to correctly deploy if an accident should happen with passenger in seat? This situ is only recent starting about a year a go. So something has changed from being fine for 2 yrs up to the last year that's now showing some kind of seat belt / sensor failure. I'm unfamiliar with how that wiring system works & linked within it for me know what other things I might need to pay more attn to, looking for other signs that could be saying is direct cause to the prob. Unsure if this a simple solution or is something that others are experiencing with this year & model car & poss be a Manufacturer Part Default
Corrective Action:
While driving, car in motion, Front Passenger Seat belt Audio Warning Periodically goes off without reason. Indicating seat is occupied & seat belt needs putting on. When seat has been unoccupied / clear from any type of weight on seat to trigger sensor. Audio warning will continue until seat belt is latched over the empty seat. Local KIA Service Dept was informed & could neither confirm or deny its faulty behavior for it did not present itself during time of service. They said, wiring looked fine but did no further testing. To be honest they showed no interest into seeing any real importance for my concern for them to feel any further investigation was warranted. Its happened again twice since that service visit be it last incident Aug 7th. My concern is.... if there is faulty wiring or sensor signals being crossed somewhere, whats to say there is a passenger or no passenger in that seat, to ensure the correct signal is getting to the passenger side air bags of when to correctly deploy if an accident should happen with passenger in seat? This situ is only recent starting about a year a go. So something has changed from being fine for 2 yrs up to the last year that's now showing some kind of seat belt / sensor failure. I'm unfamiliar with how that wiring system works & linked within it for me know what other things I might need to pay more attn to, looking for other signs that could be saying is direct cause to the prob. Unsure if this a simple solution or is something that others are experiencing with this year & model car & poss be a Manufacturer Part Default
Additional Notes:
While driving, car in motion, Front Passenger Seat belt Audio Warning Periodically goes off without reason. Indicating seat is occupied & seat belt needs putting on. When seat has been unoccupied / clear from any type of weight on seat to trigger sensor. Audio warning will continue until seat belt is latched over the empty seat. Local KIA Service Dept was informed & could neither confirm or deny its faulty behavior for it did not present itself during time of service. They said, wiring looked fine but did no further testing. To be honest they showed no interest into seeing any real importance for my concern for them to feel any further investigation was warranted. Its happened again twice since that service visit be it last incident Aug 7th. My concern is.... if there is faulty wiring or sensor signals being crossed somewhere, whats to say there is a passenger or no passenger in that seat, to ensure the correct signal is getting to the passenger side air bags of when to correctly deploy if an accident should happen with passenger in seat? This situ is only recent starting about a year a go. So something has changed from being fine for 2 yrs up to the last year that's now showing some kind of seat belt / sensor failure. I'm unfamiliar with how that wiring system works & linked within it for me know what other things I might need to pay more attn to, looking for other signs that could be saying is direct cause to the prob. Unsure if this a simple solution or is something that others are experiencing with this year & model car & poss be a Manufacturer Part Default
Mfg Campaign: 11431769
Recall Date: Sep 5, 2021
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
While driving, car in motion, Front Passenger Seat belt Audio Warning Periodically goes off without reason. Indicating seat is occupied & seat belt needs putting on. When seat has been unoccupied / clear from any type of weight on seat to trigger sensor. Audio warning will continue until seat belt is latched over the empty seat. Local KIA Service Dept was informed & could neither confirm or deny its faulty behavior for it did not present itself during time of service. They said, wiring looked fine but did no further testing. To be honest they showed no interest into seeing any real importance for my concern for them to feel any further investigation was warranted. Its happened again twice since that service visit be it last incident Aug 7th. My concern is.... if there is faulty wiring or sensor signals being crossed somewhere, whats to say there is a passenger or no passenger in that seat, to ensure the correct signal is getting to the passenger side air bags of when to correctly deploy if an accident should happen with passenger in seat? This situ is only recent starting about a year a go. So something has changed from being fine for 2 yrs up to the last year that's now showing some kind of seat belt / sensor failure. I'm unfamiliar with how that wiring system works & linked within it for me know what other things I might need to pay more attn to, looking for other signs that could be saying is direct cause to the prob. Unsure if this a simple solution or is something that others are experiencing with this year & model car & poss be a Manufacturer Part Default
Corrective Action:
While driving, car in motion, Front Passenger Seat belt Audio Warning Periodically goes off without reason. Indicating seat is occupied & seat belt needs putting on. When seat has been unoccupied / clear from any type of weight on seat to trigger sensor. Audio warning will continue until seat belt is latched over the empty seat. Local KIA Service Dept was informed & could neither confirm or deny its faulty behavior for it did not present itself during time of service. They said, wiring looked fine but did no further testing. To be honest they showed no interest into seeing any real importance for my concern for them to feel any further investigation was warranted. Its happened again twice since that service visit be it last incident Aug 7th. My concern is.... if there is faulty wiring or sensor signals being crossed somewhere, whats to say there is a passenger or no passenger in that seat, to ensure the correct signal is getting to the passenger side air bags of when to correctly deploy if an accident should happen with passenger in seat? This situ is only recent starting about a year a go. So something has changed from being fine for 2 yrs up to the last year that's now showing some kind of seat belt / sensor failure. I'm unfamiliar with how that wiring system works & linked within it for me know what other things I might need to pay more attn to, looking for other signs that could be saying is direct cause to the prob. Unsure if this a simple solution or is something that others are experiencing with this year & model car & poss be a Manufacturer Part Default
Additional Notes:
While driving, car in motion, Front Passenger Seat belt Audio Warning Periodically goes off without reason. Indicating seat is occupied & seat belt needs putting on. When seat has been unoccupied / clear from any type of weight on seat to trigger sensor. Audio warning will continue until seat belt is latched over the empty seat. Local KIA Service Dept was informed & could neither confirm or deny its faulty behavior for it did not present itself during time of service. They said, wiring looked fine but did no further testing. To be honest they showed no interest into seeing any real importance for my concern for them to feel any further investigation was warranted. Its happened again twice since that service visit be it last incident Aug 7th. My concern is.... if there is faulty wiring or sensor signals being crossed somewhere, whats to say there is a passenger or no passenger in that seat, to ensure the correct signal is getting to the passenger side air bags of when to correctly deploy if an accident should happen with passenger in seat? This situ is only recent starting about a year a go. So something has changed from being fine for 2 yrs up to the last year that's now showing some kind of seat belt / sensor failure. I'm unfamiliar with how that wiring system works & linked within it for me know what other things I might need to pay more attn to, looking for other signs that could be saying is direct cause to the prob. Unsure if this a simple solution or is something that others are experiencing with this year & model car & poss be a Manufacturer Part Default
Mfg Campaign: 11431769
Recall Date: Sep 5, 2021
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
ENGINE LOSES COMPRESSION AND CAR DIES WHILE IN MOTION. THIS HAS HAPPENED SEVERAL TIMES AND IS EXTREMELY DANGEROUS ON THE ROAD! THIS CAR IS BARELY OUT OF WARRANTY WITH ONLY 104,000 MILES! THIS IS UNACCEPTABLE!
Corrective Action:
ENGINE LOSES COMPRESSION AND CAR DIES WHILE IN MOTION. THIS HAS HAPPENED SEVERAL TIMES AND IS EXTREMELY DANGEROUS ON THE ROAD! THIS CAR IS BARELY OUT OF WARRANTY WITH ONLY 104,000 MILES! THIS IS UNACCEPTABLE!
Additional Notes:
ENGINE LOSES COMPRESSION AND CAR DIES WHILE IN MOTION. THIS HAS HAPPENED SEVERAL TIMES AND IS EXTREMELY DANGEROUS ON THE ROAD! THIS CAR IS BARELY OUT OF WARRANTY WITH ONLY 104,000 MILES! THIS IS UNACCEPTABLE!
Mfg Campaign: 11430848
Recall Date: Aug 28, 2021
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
While driving at highway speed my children (11, 7, & 5) and I were almost rear-ended when my Kia Optima 2018 (79k) without ANY warning loses power, jerks and then regains power. A number of vehicles behind us had slam on their brakes to avoid a pileup. My Optima almost resembled the feeling when a vehicle runs out of gas but much more abrupt. The drink my son was holding was thrown out of hand due the vehicle jerking to an almost stop and jerking back to power. No warning light, battery & alternator both test good and tank was half full. Two days pass and the same system fail while driving with the same similarities (no warning lights). My Optima is no longer under warranty and I have no financial resources for repairs.
Corrective Action:
While driving at highway speed my children (11, 7, & 5) and I were almost rear-ended when my Kia Optima 2018 (79k) without ANY warning loses power, jerks and then regains power. A number of vehicles behind us had slam on their brakes to avoid a pileup. My Optima almost resembled the feeling when a vehicle runs out of gas but much more abrupt. The drink my son was holding was thrown out of hand due the vehicle jerking to an almost stop and jerking back to power. No warning light, battery & alternator both test good and tank was half full. Two days pass and the same system fail while driving with the same similarities (no warning lights). My Optima is no longer under warranty and I have no financial resources for repairs.
Additional Notes:
While driving at highway speed my children (11, 7, & 5) and I were almost rear-ended when my Kia Optima 2018 (79k) without ANY warning loses power, jerks and then regains power. A number of vehicles behind us had slam on their brakes to avoid a pileup. My Optima almost resembled the feeling when a vehicle runs out of gas but much more abrupt. The drink my son was holding was thrown out of hand due the vehicle jerking to an almost stop and jerking back to power. No warning light, battery & alternator both test good and tank was half full. Two days pass and the same system fail while driving with the same similarities (no warning lights). My Optima is no longer under warranty and I have no financial resources for repairs.
Mfg Campaign: 11428618
Recall Date: Aug 11, 2021
Kia America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Driving at night, was getting onto the freeway. Entrance to the freeway was on a curved street, as I was taking the turn leading into the freeway the lights turned off, Then suddenly turned back on and then off again all while I was merging onto the freeway. I quickly took the light out of “AUTO” setting. Very scary as I almost got hit by the truckers already on the freeway. I’ve had issues with the blind spot warning as well. It fails all the time so of course I never put my trust on that. The lighting situation is very scary, as it was happening you could see the dashboard setting itself to AUTO and randomly going up and down the list of options as if it was being controlled by someone else. I could’ve caused an accident. Please check this issue.
Corrective Action:
Driving at night, was getting onto the freeway. Entrance to the freeway was on a curved street, as I was taking the turn leading into the freeway the lights turned off, Then suddenly turned back on and then off again all while I was merging onto the freeway. I quickly took the light out of “AUTO” setting. Very scary as I almost got hit by the truckers already on the freeway. I’ve had issues with the blind spot warning as well. It fails all the time so of course I never put my trust on that. The lighting situation is very scary, as it was happening you could see the dashboard setting itself to AUTO and randomly going up and down the list of options as if it was being controlled by someone else. I could’ve caused an accident. Please check this issue.
Additional Notes:
Driving at night, was getting onto the freeway. Entrance to the freeway was on a curved street, as I was taking the turn leading into the freeway the lights turned off, Then suddenly turned back on and then off again all while I was merging onto the freeway. I quickly took the light out of “AUTO” setting. Very scary as I almost got hit by the truckers already on the freeway. I’ve had issues with the blind spot warning as well. It fails all the time so of course I never put my trust on that. The lighting situation is very scary, as it was happening you could see the dashboard setting itself to AUTO and randomly going up and down the list of options as if it was being controlled by someone else. I could’ve caused an accident. Please check this issue.
Mfg Campaign: 11427323
Recall Date: Aug 1, 2021
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Back in September of 2020, my car randomly went to limp mode while driving at highway speeds. Had the car towed to the dealer. Dealer advised of apparent “software issue” to correct the problem. Well this happened two more times after that twice the software was updated which didn’t work. The third time the replaced the knock sensor and so far I haven’t went to limp mode, however, the car has not drove the same and seems to get worse each passing day. Rough shifting, engine vibrates more than usual. Car struggles at times to go up hills, when giving gas a though way speed the car has a few second delay. Sometimes it feels as if the transmission is skipping. The car is up to date on all recommended services, I.e transmission flush and fill etc. There are also times when the vehicle is started but struggles. Almost as if it want to loose power but it doesn’t. Has happened numerous times however recently it actually didn’t start. Struggle to turn over a couple time but then finally did. A check engine light came on but then went away the next day after driving. I have an appointment with the dealer this week to look at this and other issues, again, hoping for some progress at that point.
Corrective Action:
Back in September of 2020, my car randomly went to limp mode while driving at highway speeds. Had the car towed to the dealer. Dealer advised of apparent “software issue” to correct the problem. Well this happened two more times after that twice the software was updated which didn’t work. The third time the replaced the knock sensor and so far I haven’t went to limp mode, however, the car has not drove the same and seems to get worse each passing day. Rough shifting, engine vibrates more than usual. Car struggles at times to go up hills, when giving gas a though way speed the car has a few second delay. Sometimes it feels as if the transmission is skipping. The car is up to date on all recommended services, I.e transmission flush and fill etc. There are also times when the vehicle is started but struggles. Almost as if it want to loose power but it doesn’t. Has happened numerous times however recently it actually didn’t start. Struggle to turn over a couple time but then finally did. A check engine light came on but then went away the next day after driving. I have an appointment with the dealer this week to look at this and other issues, again, hoping for some progress at that point.
Additional Notes:
Back in September of 2020, my car randomly went to limp mode while driving at highway speeds. Had the car towed to the dealer. Dealer advised of apparent “software issue” to correct the problem. Well this happened two more times after that twice the software was updated which didn’t work. The third time the replaced the knock sensor and so far I haven’t went to limp mode, however, the car has not drove the same and seems to get worse each passing day. Rough shifting, engine vibrates more than usual. Car struggles at times to go up hills, when giving gas a though way speed the car has a few second delay. Sometimes it feels as if the transmission is skipping. The car is up to date on all recommended services, I.e transmission flush and fill etc. There are also times when the vehicle is started but struggles. Almost as if it want to loose power but it doesn’t. Has happened numerous times however recently it actually didn’t start. Struggle to turn over a couple time but then finally did. A check engine light came on but then went away the next day after driving. I have an appointment with the dealer this week to look at this and other issues, again, hoping for some progress at that point.
Mfg Campaign: 11424542
Recall Date: Jul 13, 2021
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury