Complaints & Recalls
Official Safety Recalls - Important!
5 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2016-2017 Rio, 2016-2018 Optima, 2017-2018 Optima Hybrid and Optima Plug-in Hybrid vehicles. The trunk latch base may crack, preventing the opening of the trunk from the inside. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 401, "Internal Trunk Release."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC278
Recall Date: Aug 24, 2023
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2017-2018 Kia Optima hybrid vehicles. These vehicles are equipped with a Voltage Protection Device (VPD), designed to protect the high voltage battery module, that may activate inadvertently.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC162
Recall Date: Mar 8, 2018
Consumer Complaints
283 ComplaintsKia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Was driving on the interstate. The only light on was the ABS light and the car started smoking. Had to come to a stop as they were sparks coming from out under the car through it into park at around 15 mph steel jumped out of the car and within a minute the car was fully engulfed in flames.
Corrective Action:
Was driving on the interstate. The only light on was the ABS light and the car started smoking. Had to come to a stop as they were sparks coming from out under the car through it into park at around 15 mph steel jumped out of the car and within a minute the car was fully engulfed in flames.
Additional Notes:
Was driving on the interstate. The only light on was the ABS light and the car started smoking. Had to come to a stop as they were sparks coming from out under the car through it into park at around 15 mph steel jumped out of the car and within a minute the car was fully engulfed in flames.
Mfg Campaign: 11551076
Recall Date: Oct 20, 2023
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Was driving on the interstate. The only light on was the ABS light and the car started smoking. Had to come to a stop as they were sparks coming from out under the car through it into park at around 15 mph steel jumped out of the car and within a minute the car was fully engulfed in flames.
Corrective Action:
Was driving on the interstate. The only light on was the ABS light and the car started smoking. Had to come to a stop as they were sparks coming from out under the car through it into park at around 15 mph steel jumped out of the car and within a minute the car was fully engulfed in flames.
Additional Notes:
Was driving on the interstate. The only light on was the ABS light and the car started smoking. Had to come to a stop as they were sparks coming from out under the car through it into park at around 15 mph steel jumped out of the car and within a minute the car was fully engulfed in flames.
Mfg Campaign: 11551076
Recall Date: Oct 20, 2023
Kia America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
I slowly pulled into the parking lot at work coming around a corner with my break song slowly to see if anything was coming from the other side, pull it around to THE back looking straight ahead to pull into my parking spot as I pulled into my parking spot mind you I have had my foot on the break before. I got there and I got into the park spot. I hit the brakes and the brakes went to the floor multiple times and the car just searched straightforward into the brick wall of the building.
Corrective Action:
I slowly pulled into the parking lot at work coming around a corner with my break song slowly to see if anything was coming from the other side, pull it around to THE back looking straight ahead to pull into my parking spot as I pulled into my parking spot mind you I have had my foot on the break before. I got there and I got into the park spot. I hit the brakes and the brakes went to the floor multiple times and the car just searched straightforward into the brick wall of the building.
Additional Notes:
I slowly pulled into the parking lot at work coming around a corner with my break song slowly to see if anything was coming from the other side, pull it around to THE back looking straight ahead to pull into my parking spot as I pulled into my parking spot mind you I have had my foot on the break before. I got there and I got into the park spot. I hit the brakes and the brakes went to the floor multiple times and the car just searched straightforward into the brick wall of the building.
Mfg Campaign: 11550544
Recall Date: Oct 18, 2023
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
I purchased my 2018 Kia Optima directly from the dealership, brand new. I've had the vehicle since then and have followed all of the warranty guidelines and only went to them for oil changes & other maintenance issues. Since February 2023 I've noticed where i've been having oil loss, but no sign of an oil leak. When I first noticed this, I would take a turn and my oil light would come on. I'd check the oil and it'd be low so I would refill my oil. However, this was happening 2 months after my last oil change which wasn't normal. I took the vehicle to Kia and they did an "Engine Consumption Test" where I had to drive for 1000 miles with a seal on the drain plug. After the 1000 miles, I came back and I was only 1/2 quart low. According to Kia it didn't meet the guidelines for engine replacement so they topped off my oil and I left. About 2 weeks after, my oil light came back on. I went back to Kia and spoke with the Shop Manager who stated I was 3 1/2 quarts low! He added oil to my engine and we did another round of the consumption test. When I came back in after that, I was 2 quarts low so that meant I qualified for a "Consumption Cleaning". They kept my vehicle overnight & I had to drive another 1000 miles. When I came in after my 1000 miles again I was only 1/2 quart low and therefore Kia said there wasn't an issue. I've reached out to multiple auto repair shops who state it is a Kia problem, that the engine is using it and processing it out of the exhaust. I don't know what else I have to do in order for Kia to honor the 20 year, 200k warranty. I have all documentation for all of my oil changes and from the consumption tests also.
Corrective Action:
I purchased my 2018 Kia Optima directly from the dealership, brand new. I've had the vehicle since then and have followed all of the warranty guidelines and only went to them for oil changes & other maintenance issues. Since February 2023 I've noticed where i've been having oil loss, but no sign of an oil leak. When I first noticed this, I would take a turn and my oil light would come on. I'd check the oil and it'd be low so I would refill my oil. However, this was happening 2 months after my last oil change which wasn't normal. I took the vehicle to Kia and they did an "Engine Consumption Test" where I had to drive for 1000 miles with a seal on the drain plug. After the 1000 miles, I came back and I was only 1/2 quart low. According to Kia it didn't meet the guidelines for engine replacement so they topped off my oil and I left. About 2 weeks after, my oil light came back on. I went back to Kia and spoke with the Shop Manager who stated I was 3 1/2 quarts low! He added oil to my engine and we did another round of the consumption test. When I came back in after that, I was 2 quarts low so that meant I qualified for a "Consumption Cleaning". They kept my vehicle overnight & I had to drive another 1000 miles. When I came in after my 1000 miles again I was only 1/2 quart low and therefore Kia said there wasn't an issue. I've reached out to multiple auto repair shops who state it is a Kia problem, that the engine is using it and processing it out of the exhaust. I don't know what else I have to do in order for Kia to honor the 20 year, 200k warranty. I have all documentation for all of my oil changes and from the consumption tests also.
Additional Notes:
I purchased my 2018 Kia Optima directly from the dealership, brand new. I've had the vehicle since then and have followed all of the warranty guidelines and only went to them for oil changes & other maintenance issues. Since February 2023 I've noticed where i've been having oil loss, but no sign of an oil leak. When I first noticed this, I would take a turn and my oil light would come on. I'd check the oil and it'd be low so I would refill my oil. However, this was happening 2 months after my last oil change which wasn't normal. I took the vehicle to Kia and they did an "Engine Consumption Test" where I had to drive for 1000 miles with a seal on the drain plug. After the 1000 miles, I came back and I was only 1/2 quart low. According to Kia it didn't meet the guidelines for engine replacement so they topped off my oil and I left. About 2 weeks after, my oil light came back on. I went back to Kia and spoke with the Shop Manager who stated I was 3 1/2 quarts low! He added oil to my engine and we did another round of the consumption test. When I came back in after that, I was 2 quarts low so that meant I qualified for a "Consumption Cleaning". They kept my vehicle overnight & I had to drive another 1000 miles. When I came in after my 1000 miles again I was only 1/2 quart low and therefore Kia said there wasn't an issue. I've reached out to multiple auto repair shops who state it is a Kia problem, that the engine is using it and processing it out of the exhaust. I don't know what else I have to do in order for Kia to honor the 20 year, 200k warranty. I have all documentation for all of my oil changes and from the consumption tests also.
Mfg Campaign: 11550168
Recall Date: Oct 16, 2023
Kia America, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
I purchased my 2018 Kia Optima directly from the dealership, brand new. I've had the vehicle since then and have followed all of the warranty guidelines and only went to them for oil changes & other maintenance issues. Since February 2023 I've noticed where i've been having oil loss, but no sign of an oil leak. When I first noticed this, I would take a turn and my oil light would come on. I'd check the oil and it'd be low so I would refill my oil. However, this was happening 2 months after my last oil change which wasn't normal. I took the vehicle to Kia and they did an "Engine Consumption Test" where I had to drive for 1000 miles with a seal on the drain plug. After the 1000 miles, I came back and I was only 1/2 quart low. According to Kia it didn't meet the guidelines for engine replacement so they topped off my oil and I left. About 2 weeks after, my oil light came back on. I went back to Kia and spoke with the Shop Manager who stated I was 3 1/2 quarts low! He added oil to my engine and we did another round of the consumption test. When I came back in after that, I was 2 quarts low so that meant I qualified for a "Consumption Cleaning". They kept my vehicle overnight & I had to drive another 1000 miles. When I came in after my 1000 miles again I was only 1/2 quart low and therefore Kia said there wasn't an issue. I've reached out to multiple auto repair shops who state it is a Kia problem, that the engine is using it and processing it out of the exhaust. I don't know what else I have to do in order for Kia to honor the 20 year, 200k warranty. I have all documentation for all of my oil changes and from the consumption tests also.
Corrective Action:
I purchased my 2018 Kia Optima directly from the dealership, brand new. I've had the vehicle since then and have followed all of the warranty guidelines and only went to them for oil changes & other maintenance issues. Since February 2023 I've noticed where i've been having oil loss, but no sign of an oil leak. When I first noticed this, I would take a turn and my oil light would come on. I'd check the oil and it'd be low so I would refill my oil. However, this was happening 2 months after my last oil change which wasn't normal. I took the vehicle to Kia and they did an "Engine Consumption Test" where I had to drive for 1000 miles with a seal on the drain plug. After the 1000 miles, I came back and I was only 1/2 quart low. According to Kia it didn't meet the guidelines for engine replacement so they topped off my oil and I left. About 2 weeks after, my oil light came back on. I went back to Kia and spoke with the Shop Manager who stated I was 3 1/2 quarts low! He added oil to my engine and we did another round of the consumption test. When I came back in after that, I was 2 quarts low so that meant I qualified for a "Consumption Cleaning". They kept my vehicle overnight & I had to drive another 1000 miles. When I came in after my 1000 miles again I was only 1/2 quart low and therefore Kia said there wasn't an issue. I've reached out to multiple auto repair shops who state it is a Kia problem, that the engine is using it and processing it out of the exhaust. I don't know what else I have to do in order for Kia to honor the 20 year, 200k warranty. I have all documentation for all of my oil changes and from the consumption tests also.
Additional Notes:
I purchased my 2018 Kia Optima directly from the dealership, brand new. I've had the vehicle since then and have followed all of the warranty guidelines and only went to them for oil changes & other maintenance issues. Since February 2023 I've noticed where i've been having oil loss, but no sign of an oil leak. When I first noticed this, I would take a turn and my oil light would come on. I'd check the oil and it'd be low so I would refill my oil. However, this was happening 2 months after my last oil change which wasn't normal. I took the vehicle to Kia and they did an "Engine Consumption Test" where I had to drive for 1000 miles with a seal on the drain plug. After the 1000 miles, I came back and I was only 1/2 quart low. According to Kia it didn't meet the guidelines for engine replacement so they topped off my oil and I left. About 2 weeks after, my oil light came back on. I went back to Kia and spoke with the Shop Manager who stated I was 3 1/2 quarts low! He added oil to my engine and we did another round of the consumption test. When I came back in after that, I was 2 quarts low so that meant I qualified for a "Consumption Cleaning". They kept my vehicle overnight & I had to drive another 1000 miles. When I came in after my 1000 miles again I was only 1/2 quart low and therefore Kia said there wasn't an issue. I've reached out to multiple auto repair shops who state it is a Kia problem, that the engine is using it and processing it out of the exhaust. I don't know what else I have to do in order for Kia to honor the 20 year, 200k warranty. I have all documentation for all of my oil changes and from the consumption tests also.
Mfg Campaign: 11550168
Recall Date: Oct 16, 2023
Kia America, Inc.
Defect Description:
LANE DEPARTURE: BLIND SPOT DETECTION
Potential Consequences:
I purchased my 2018 Kia Optima directly from the dealership, brand new. I've had the vehicle since then and have followed all of the warranty guidelines and only went to them for oil changes & other maintenance issues. Since February 2023 I've noticed where i've been having oil loss, but no sign of an oil leak. When I first noticed this, I would take a turn and my oil light would come on. I'd check the oil and it'd be low so I would refill my oil. However, this was happening 2 months after my last oil change which wasn't normal. I took the vehicle to Kia and they did an "Engine Consumption Test" where I had to drive for 1000 miles with a seal on the drain plug. After the 1000 miles, I came back and I was only 1/2 quart low. According to Kia it didn't meet the guidelines for engine replacement so they topped off my oil and I left. About 2 weeks after, my oil light came back on. I went back to Kia and spoke with the Shop Manager who stated I was 3 1/2 quarts low! He added oil to my engine and we did another round of the consumption test. When I came back in after that, I was 2 quarts low so that meant I qualified for a "Consumption Cleaning". They kept my vehicle overnight & I had to drive another 1000 miles. When I came in after my 1000 miles again I was only 1/2 quart low and therefore Kia said there wasn't an issue. I've reached out to multiple auto repair shops who state it is a Kia problem, that the engine is using it and processing it out of the exhaust. I don't know what else I have to do in order for Kia to honor the 20 year, 200k warranty. I have all documentation for all of my oil changes and from the consumption tests also.
Corrective Action:
I purchased my 2018 Kia Optima directly from the dealership, brand new. I've had the vehicle since then and have followed all of the warranty guidelines and only went to them for oil changes & other maintenance issues. Since February 2023 I've noticed where i've been having oil loss, but no sign of an oil leak. When I first noticed this, I would take a turn and my oil light would come on. I'd check the oil and it'd be low so I would refill my oil. However, this was happening 2 months after my last oil change which wasn't normal. I took the vehicle to Kia and they did an "Engine Consumption Test" where I had to drive for 1000 miles with a seal on the drain plug. After the 1000 miles, I came back and I was only 1/2 quart low. According to Kia it didn't meet the guidelines for engine replacement so they topped off my oil and I left. About 2 weeks after, my oil light came back on. I went back to Kia and spoke with the Shop Manager who stated I was 3 1/2 quarts low! He added oil to my engine and we did another round of the consumption test. When I came back in after that, I was 2 quarts low so that meant I qualified for a "Consumption Cleaning". They kept my vehicle overnight & I had to drive another 1000 miles. When I came in after my 1000 miles again I was only 1/2 quart low and therefore Kia said there wasn't an issue. I've reached out to multiple auto repair shops who state it is a Kia problem, that the engine is using it and processing it out of the exhaust. I don't know what else I have to do in order for Kia to honor the 20 year, 200k warranty. I have all documentation for all of my oil changes and from the consumption tests also.
Additional Notes:
I purchased my 2018 Kia Optima directly from the dealership, brand new. I've had the vehicle since then and have followed all of the warranty guidelines and only went to them for oil changes & other maintenance issues. Since February 2023 I've noticed where i've been having oil loss, but no sign of an oil leak. When I first noticed this, I would take a turn and my oil light would come on. I'd check the oil and it'd be low so I would refill my oil. However, this was happening 2 months after my last oil change which wasn't normal. I took the vehicle to Kia and they did an "Engine Consumption Test" where I had to drive for 1000 miles with a seal on the drain plug. After the 1000 miles, I came back and I was only 1/2 quart low. According to Kia it didn't meet the guidelines for engine replacement so they topped off my oil and I left. About 2 weeks after, my oil light came back on. I went back to Kia and spoke with the Shop Manager who stated I was 3 1/2 quarts low! He added oil to my engine and we did another round of the consumption test. When I came back in after that, I was 2 quarts low so that meant I qualified for a "Consumption Cleaning". They kept my vehicle overnight & I had to drive another 1000 miles. When I came in after my 1000 miles again I was only 1/2 quart low and therefore Kia said there wasn't an issue. I've reached out to multiple auto repair shops who state it is a Kia problem, that the engine is using it and processing it out of the exhaust. I don't know what else I have to do in order for Kia to honor the 20 year, 200k warranty. I have all documentation for all of my oil changes and from the consumption tests also.
Mfg Campaign: 11550168
Recall Date: Oct 16, 2023
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Excessive Oil consumption. Manufacturer specs 1 quart of oil to every 1000 miles to be added. I'm adding 1 quart for every 500 miles. Advised kia and had oil consumption test and was told nothing is wrong. I am having to add extra oil 0so engine does not seize causing a safety issue for people in car. The car randomly spits smoke out.
Corrective Action:
Excessive Oil consumption. Manufacturer specs 1 quart of oil to every 1000 miles to be added. I'm adding 1 quart for every 500 miles. Advised kia and had oil consumption test and was told nothing is wrong. I am having to add extra oil 0so engine does not seize causing a safety issue for people in car. The car randomly spits smoke out.
Additional Notes:
Excessive Oil consumption. Manufacturer specs 1 quart of oil to every 1000 miles to be added. I'm adding 1 quart for every 500 miles. Advised kia and had oil consumption test and was told nothing is wrong. I am having to add extra oil 0so engine does not seize causing a safety issue for people in car. The car randomly spits smoke out.
Mfg Campaign: 11549514
Recall Date: Oct 11, 2023
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Trunk latch is broken. Car doesn’t alert that trunk is open.
Corrective Action:
Trunk latch is broken. Car doesn’t alert that trunk is open.
Additional Notes:
Trunk latch is broken. Car doesn’t alert that trunk is open.
Mfg Campaign: 11548703
Recall Date: Oct 6, 2023
Kia America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
What component or system failed or malfunctioned, and is it available for inspection upon request? ******Speed Control- Vehicle will stall while on road/ highway causing rear vehicles to brake. How was your safety or the safety of others put at risk? *****Several times I was forced to pull over to side lanes to avoid being rear ended. *****Has the problem been reproduced or confirmed by a dealer or independent service center? I have called dealership several times in regards to this issue, all I was told was to do not use A/C or heater as that will make the vehicle lose power. Refused to conduct was full inspection of vehicle. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? *****No, no it has not been inspected Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? *****No warning lamps not symptoms of the problem prior to the failure.
Corrective Action:
What component or system failed or malfunctioned, and is it available for inspection upon request? ******Speed Control- Vehicle will stall while on road/ highway causing rear vehicles to brake. How was your safety or the safety of others put at risk? *****Several times I was forced to pull over to side lanes to avoid being rear ended. *****Has the problem been reproduced or confirmed by a dealer or independent service center? I have called dealership several times in regards to this issue, all I was told was to do not use A/C or heater as that will make the vehicle lose power. Refused to conduct was full inspection of vehicle. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? *****No, no it has not been inspected Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? *****No warning lamps not symptoms of the problem prior to the failure.
Additional Notes:
What component or system failed or malfunctioned, and is it available for inspection upon request? ******Speed Control- Vehicle will stall while on road/ highway causing rear vehicles to brake. How was your safety or the safety of others put at risk? *****Several times I was forced to pull over to side lanes to avoid being rear ended. *****Has the problem been reproduced or confirmed by a dealer or independent service center? I have called dealership several times in regards to this issue, all I was told was to do not use A/C or heater as that will make the vehicle lose power. Refused to conduct was full inspection of vehicle. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? *****No, no it has not been inspected Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? *****No warning lamps not symptoms of the problem prior to the failure.
Mfg Campaign: 11547817
Recall Date: Oct 2, 2023
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
My engine is under a million mile warranty because it burns 1qt oil/1,000 miles. My engine burns just under 2 quarts of oil about 800 miles. For long trips, this is very unsafe because my engine is going seize or burnout on the highway at some point. This will put my life and possibly that of other drivers at significant risk.
Corrective Action:
My engine is under a million mile warranty because it burns 1qt oil/1,000 miles. My engine burns just under 2 quarts of oil about 800 miles. For long trips, this is very unsafe because my engine is going seize or burnout on the highway at some point. This will put my life and possibly that of other drivers at significant risk.
Additional Notes:
My engine is under a million mile warranty because it burns 1qt oil/1,000 miles. My engine burns just under 2 quarts of oil about 800 miles. For long trips, this is very unsafe because my engine is going seize or burnout on the highway at some point. This will put my life and possibly that of other drivers at significant risk.
Mfg Campaign: 11546867
Recall Date: Sep 27, 2023
Kia America, Inc.
Defect Description:
ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
Potential Consequences:
My engine is under a million mile warranty because it burns 1qt oil/1,000 miles. My engine burns just under 2 quarts of oil about 800 miles. For long trips, this is very unsafe because my engine is going seize or burnout on the highway at some point. This will put my life and possibly that of other drivers at significant risk.
Corrective Action:
My engine is under a million mile warranty because it burns 1qt oil/1,000 miles. My engine burns just under 2 quarts of oil about 800 miles. For long trips, this is very unsafe because my engine is going seize or burnout on the highway at some point. This will put my life and possibly that of other drivers at significant risk.
Additional Notes:
My engine is under a million mile warranty because it burns 1qt oil/1,000 miles. My engine burns just under 2 quarts of oil about 800 miles. For long trips, this is very unsafe because my engine is going seize or burnout on the highway at some point. This will put my life and possibly that of other drivers at significant risk.
Mfg Campaign: 11546867
Recall Date: Sep 27, 2023
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
vehicle stated was consuming a large amount of oil by burning it. this was able to be determined by the lack of oil or residue anywhere on the engine or engine compartment. It was then taken to the dealership were it was determined an engine oil consumption test needed to be done. the test was done and was determined that it needed an upper engine combustion cleaning to correct issue. The vehicle was then scheduled to have this procedure done. upon completion of this procedure the vehicle continued to burn oil as it could be seen out of the tailpipe upon acceleration. a second oil consumption test was performed and was found to be within dealer specs of acceptable oil consumption at 1qt per 1000 miles. When the next oil change was done by an independent garage, it was noted that the vehicle was now leaking oil from what appeared to be the oil drain plug. The dealer was then informed with pictures of the oil leak. The vehicle began leaking more and more oil now at a rate of 1/2 qt a day as of writing this the independent garage inspected again and found that there was a crack in the oil pan just to the side of the oil drain plug. After doing some research it appears to be a very common problem. The vehicle in question is supposed to be taken into dealership to have the issue checked out on the 4th of October 2023. todays date is 9/26/2023.
Corrective Action:
vehicle stated was consuming a large amount of oil by burning it. this was able to be determined by the lack of oil or residue anywhere on the engine or engine compartment. It was then taken to the dealership were it was determined an engine oil consumption test needed to be done. the test was done and was determined that it needed an upper engine combustion cleaning to correct issue. The vehicle was then scheduled to have this procedure done. upon completion of this procedure the vehicle continued to burn oil as it could be seen out of the tailpipe upon acceleration. a second oil consumption test was performed and was found to be within dealer specs of acceptable oil consumption at 1qt per 1000 miles. When the next oil change was done by an independent garage, it was noted that the vehicle was now leaking oil from what appeared to be the oil drain plug. The dealer was then informed with pictures of the oil leak. The vehicle began leaking more and more oil now at a rate of 1/2 qt a day as of writing this the independent garage inspected again and found that there was a crack in the oil pan just to the side of the oil drain plug. After doing some research it appears to be a very common problem. The vehicle in question is supposed to be taken into dealership to have the issue checked out on the 4th of October 2023. todays date is 9/26/2023.
Additional Notes:
vehicle stated was consuming a large amount of oil by burning it. this was able to be determined by the lack of oil or residue anywhere on the engine or engine compartment. It was then taken to the dealership were it was determined an engine oil consumption test needed to be done. the test was done and was determined that it needed an upper engine combustion cleaning to correct issue. The vehicle was then scheduled to have this procedure done. upon completion of this procedure the vehicle continued to burn oil as it could be seen out of the tailpipe upon acceleration. a second oil consumption test was performed and was found to be within dealer specs of acceptable oil consumption at 1qt per 1000 miles. When the next oil change was done by an independent garage, it was noted that the vehicle was now leaking oil from what appeared to be the oil drain plug. The dealer was then informed with pictures of the oil leak. The vehicle began leaking more and more oil now at a rate of 1/2 qt a day as of writing this the independent garage inspected again and found that there was a crack in the oil pan just to the side of the oil drain plug. After doing some research it appears to be a very common problem. The vehicle in question is supposed to be taken into dealership to have the issue checked out on the 4th of October 2023. todays date is 9/26/2023.
Mfg Campaign: 11546513
Recall Date: Sep 26, 2023
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Unknown
Corrective Action:
Unknown
Additional Notes:
Unknown
Mfg Campaign: 11546598
Recall Date: Sep 26, 2023
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Unknown
Corrective Action:
Unknown
Additional Notes:
Unknown
Mfg Campaign: 11546598
Recall Date: Sep 26, 2023
Kia America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
Unknown
Corrective Action:
Unknown
Additional Notes:
Unknown
Mfg Campaign: 11546598
Recall Date: Sep 26, 2023
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Car will NOT go pat 60mph and i haven’t had this car just over 6 months. And the camshaft sensors are gone out. Smoke comes out the pipe when mash on gas…. It is really a bad vehicle. And Southeast auto refuses to fix it. I really honestly think the motor is bad in it. Because I been having issues with it since I had it
Corrective Action:
Car will NOT go pat 60mph and i haven’t had this car just over 6 months. And the camshaft sensors are gone out. Smoke comes out the pipe when mash on gas…. It is really a bad vehicle. And Southeast auto refuses to fix it. I really honestly think the motor is bad in it. Because I been having issues with it since I had it
Additional Notes:
Car will NOT go pat 60mph and i haven’t had this car just over 6 months. And the camshaft sensors are gone out. Smoke comes out the pipe when mash on gas…. It is really a bad vehicle. And Southeast auto refuses to fix it. I really honestly think the motor is bad in it. Because I been having issues with it since I had it
Mfg Campaign: 11545624
Recall Date: Sep 20, 2023
Kia America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
Car will NOT go pat 60mph and i haven’t had this car just over 6 months. And the camshaft sensors are gone out. Smoke comes out the pipe when mash on gas…. It is really a bad vehicle. And Southeast auto refuses to fix it. I really honestly think the motor is bad in it. Because I been having issues with it since I had it
Corrective Action:
Car will NOT go pat 60mph and i haven’t had this car just over 6 months. And the camshaft sensors are gone out. Smoke comes out the pipe when mash on gas…. It is really a bad vehicle. And Southeast auto refuses to fix it. I really honestly think the motor is bad in it. Because I been having issues with it since I had it
Additional Notes:
Car will NOT go pat 60mph and i haven’t had this car just over 6 months. And the camshaft sensors are gone out. Smoke comes out the pipe when mash on gas…. It is really a bad vehicle. And Southeast auto refuses to fix it. I really honestly think the motor is bad in it. Because I been having issues with it since I had it
Mfg Campaign: 11545624
Recall Date: Sep 20, 2023
Kia America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Car will NOT go pat 60mph and i haven’t had this car just over 6 months. And the camshaft sensors are gone out. Smoke comes out the pipe when mash on gas…. It is really a bad vehicle. And Southeast auto refuses to fix it. I really honestly think the motor is bad in it. Because I been having issues with it since I had it
Corrective Action:
Car will NOT go pat 60mph and i haven’t had this car just over 6 months. And the camshaft sensors are gone out. Smoke comes out the pipe when mash on gas…. It is really a bad vehicle. And Southeast auto refuses to fix it. I really honestly think the motor is bad in it. Because I been having issues with it since I had it
Additional Notes:
Car will NOT go pat 60mph and i haven’t had this car just over 6 months. And the camshaft sensors are gone out. Smoke comes out the pipe when mash on gas…. It is really a bad vehicle. And Southeast auto refuses to fix it. I really honestly think the motor is bad in it. Because I been having issues with it since I had it
Mfg Campaign: 11545624
Recall Date: Sep 20, 2023
Kia America, Inc.
Defect Description:
ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
Potential Consequences:
Car is burning to much oil and have to change oil every three thousand miles
Corrective Action:
Car is burning to much oil and have to change oil every three thousand miles
Additional Notes:
Car is burning to much oil and have to change oil every three thousand miles
Mfg Campaign: 11541341
Recall Date: Aug 29, 2023
Kia America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Leaking gas at the firewall when running.
Corrective Action:
Leaking gas at the firewall when running.
Additional Notes:
Leaking gas at the firewall when running.
Mfg Campaign: 11540760
Recall Date: Aug 25, 2023
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Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury