Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2016-2018 Forte 4-door, Forte Koup 2-door, and 2018-2019 Rio 4-door vehicles. The trunk latch may become damaged, preventing the opening of the trunk from the inside. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 401, "Internal Trunk Release."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC216
Recall Date: Aug 9, 2021
Consumer Complaints
23 ComplaintsKia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The oil light flashed in the car once after an oil change, so I took the car back the very next day to the mechanic and he said there was no oil in the car at the time. He filled the car back up with oil, and by the end of the week, the car needed oil again, but no light indicated the car was low on oil. Months went by with constant oil changes and the car needing oil, so the mechanic told me to take the car to the dealership because he couldn't find a leak. Took the car to the dealership, they couldn't find a leak either. Took the car back to the main mechanic who said the car was consuming too much oil and that a new engine was needed. Spoke to the corporate office for the car company and was told that I needed to get all these tests did before I could be eligible for a new engine. I scheduled the tests, but before I could even make it to the dealership for the tests, the car gave out because there was no oil again and this time the car started burning. I called corporate again and was told that since I'm not the original owner of the car I would be denied for a new engine and that I wouldn't be offered a loaner car. I was told it was best for me to get another car, which is what I did, and now I'm stuck paying for two cars because I couldn't trade this one in because of the engine problem, even though the car is drivable. This car has put me in a lot of safety risks because there have been times when I was on the side of the road in the early morning hours because the car had no oil and was burning. The car wouldn't go over a certain speed limit when the oil was low and/or empty, so I was put at risk as well due to other drivers going the speed limit.
Corrective Action:
The oil light flashed in the car once after an oil change, so I took the car back the very next day to the mechanic and he said there was no oil in the car at the time. He filled the car back up with oil, and by the end of the week, the car needed oil again, but no light indicated the car was low on oil. Months went by with constant oil changes and the car needing oil, so the mechanic told me to take the car to the dealership because he couldn't find a leak. Took the car to the dealership, they couldn't find a leak either. Took the car back to the main mechanic who said the car was consuming too much oil and that a new engine was needed. Spoke to the corporate office for the car company and was told that I needed to get all these tests did before I could be eligible for a new engine. I scheduled the tests, but before I could even make it to the dealership for the tests, the car gave out because there was no oil again and this time the car started burning. I called corporate again and was told that since I'm not the original owner of the car I would be denied for a new engine and that I wouldn't be offered a loaner car. I was told it was best for me to get another car, which is what I did, and now I'm stuck paying for two cars because I couldn't trade this one in because of the engine problem, even though the car is drivable. This car has put me in a lot of safety risks because there have been times when I was on the side of the road in the early morning hours because the car had no oil and was burning. The car wouldn't go over a certain speed limit when the oil was low and/or empty, so I was put at risk as well due to other drivers going the speed limit.
Additional Notes:
The oil light flashed in the car once after an oil change, so I took the car back the very next day to the mechanic and he said there was no oil in the car at the time. He filled the car back up with oil, and by the end of the week, the car needed oil again, but no light indicated the car was low on oil. Months went by with constant oil changes and the car needing oil, so the mechanic told me to take the car to the dealership because he couldn't find a leak. Took the car to the dealership, they couldn't find a leak either. Took the car back to the main mechanic who said the car was consuming too much oil and that a new engine was needed. Spoke to the corporate office for the car company and was told that I needed to get all these tests did before I could be eligible for a new engine. I scheduled the tests, but before I could even make it to the dealership for the tests, the car gave out because there was no oil again and this time the car started burning. I called corporate again and was told that since I'm not the original owner of the car I would be denied for a new engine and that I wouldn't be offered a loaner car. I was told it was best for me to get another car, which is what I did, and now I'm stuck paying for two cars because I couldn't trade this one in because of the engine problem, even though the car is drivable. This car has put me in a lot of safety risks because there have been times when I was on the side of the road in the early morning hours because the car had no oil and was burning. The car wouldn't go over a certain speed limit when the oil was low and/or empty, so I was put at risk as well due to other drivers going the speed limit.
Mfg Campaign: 11622905
Recall Date: Oct 31, 2024
Kia America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
The oil light flashed in the car once after an oil change, so I took the car back the very next day to the mechanic and he said there was no oil in the car at the time. He filled the car back up with oil, and by the end of the week, the car needed oil again, but no light indicated the car was low on oil. Months went by with constant oil changes and the car needing oil, so the mechanic told me to take the car to the dealership because he couldn't find a leak. Took the car to the dealership, they couldn't find a leak either. Took the car back to the main mechanic who said the car was consuming too much oil and that a new engine was needed. Spoke to the corporate office for the car company and was told that I needed to get all these tests did before I could be eligible for a new engine. I scheduled the tests, but before I could even make it to the dealership for the tests, the car gave out because there was no oil again and this time the car started burning. I called corporate again and was told that since I'm not the original owner of the car I would be denied for a new engine and that I wouldn't be offered a loaner car. I was told it was best for me to get another car, which is what I did, and now I'm stuck paying for two cars because I couldn't trade this one in because of the engine problem, even though the car is drivable. This car has put me in a lot of safety risks because there have been times when I was on the side of the road in the early morning hours because the car had no oil and was burning. The car wouldn't go over a certain speed limit when the oil was low and/or empty, so I was put at risk as well due to other drivers going the speed limit.
Corrective Action:
The oil light flashed in the car once after an oil change, so I took the car back the very next day to the mechanic and he said there was no oil in the car at the time. He filled the car back up with oil, and by the end of the week, the car needed oil again, but no light indicated the car was low on oil. Months went by with constant oil changes and the car needing oil, so the mechanic told me to take the car to the dealership because he couldn't find a leak. Took the car to the dealership, they couldn't find a leak either. Took the car back to the main mechanic who said the car was consuming too much oil and that a new engine was needed. Spoke to the corporate office for the car company and was told that I needed to get all these tests did before I could be eligible for a new engine. I scheduled the tests, but before I could even make it to the dealership for the tests, the car gave out because there was no oil again and this time the car started burning. I called corporate again and was told that since I'm not the original owner of the car I would be denied for a new engine and that I wouldn't be offered a loaner car. I was told it was best for me to get another car, which is what I did, and now I'm stuck paying for two cars because I couldn't trade this one in because of the engine problem, even though the car is drivable. This car has put me in a lot of safety risks because there have been times when I was on the side of the road in the early morning hours because the car had no oil and was burning. The car wouldn't go over a certain speed limit when the oil was low and/or empty, so I was put at risk as well due to other drivers going the speed limit.
Additional Notes:
The oil light flashed in the car once after an oil change, so I took the car back the very next day to the mechanic and he said there was no oil in the car at the time. He filled the car back up with oil, and by the end of the week, the car needed oil again, but no light indicated the car was low on oil. Months went by with constant oil changes and the car needing oil, so the mechanic told me to take the car to the dealership because he couldn't find a leak. Took the car to the dealership, they couldn't find a leak either. Took the car back to the main mechanic who said the car was consuming too much oil and that a new engine was needed. Spoke to the corporate office for the car company and was told that I needed to get all these tests did before I could be eligible for a new engine. I scheduled the tests, but before I could even make it to the dealership for the tests, the car gave out because there was no oil again and this time the car started burning. I called corporate again and was told that since I'm not the original owner of the car I would be denied for a new engine and that I wouldn't be offered a loaner car. I was told it was best for me to get another car, which is what I did, and now I'm stuck paying for two cars because I couldn't trade this one in because of the engine problem, even though the car is drivable. This car has put me in a lot of safety risks because there have been times when I was on the side of the road in the early morning hours because the car had no oil and was burning. The car wouldn't go over a certain speed limit when the oil was low and/or empty, so I was put at risk as well due to other drivers going the speed limit.
Mfg Campaign: 11622905
Recall Date: Oct 31, 2024
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My car had been broken into and was attempted to be stolen on December 22, 2022. A few months ago, a neighbor left a note on my car stating that someone was looking through the windows suspiciously. Today, December 12, 2023, my car was stolen from a paid for parking garage at my apartment complex with no cameras. The issue should have been resolved considering my boyfriend and co-owner of the vehicle went to the Kia dealership on November 28, 2023 to have the "anti-theft software update" installed. Apparently, this doesn't work as my car was stolen even with the "alert" sticker on the window.
Corrective Action:
My car had been broken into and was attempted to be stolen on December 22, 2022. A few months ago, a neighbor left a note on my car stating that someone was looking through the windows suspiciously. Today, December 12, 2023, my car was stolen from a paid for parking garage at my apartment complex with no cameras. The issue should have been resolved considering my boyfriend and co-owner of the vehicle went to the Kia dealership on November 28, 2023 to have the "anti-theft software update" installed. Apparently, this doesn't work as my car was stolen even with the "alert" sticker on the window.
Additional Notes:
My car had been broken into and was attempted to be stolen on December 22, 2022. A few months ago, a neighbor left a note on my car stating that someone was looking through the windows suspiciously. Today, December 12, 2023, my car was stolen from a paid for parking garage at my apartment complex with no cameras. The issue should have been resolved considering my boyfriend and co-owner of the vehicle went to the Kia dealership on November 28, 2023 to have the "anti-theft software update" installed. Apparently, this doesn't work as my car was stolen even with the "alert" sticker on the window.
Mfg Campaign: 11559775
Recall Date: Dec 12, 2023
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
My car is only 3 years old 70k miles.. I have regularly serviced and never had any issues until all of a sudden I was driving I heard a sound and my hood started smoking. My car quickly came to a stop and wouldn’t turn back on. The engine block threw a rod and left a giant hole in my engine. Kia is refusing to repair and my insurance won’t cover saying this is an engine malfunction. Thank god I was able to get to safety, something like this is dangerous and not what I wanted when i bought a Kia.
Corrective Action:
My car is only 3 years old 70k miles.. I have regularly serviced and never had any issues until all of a sudden I was driving I heard a sound and my hood started smoking. My car quickly came to a stop and wouldn’t turn back on. The engine block threw a rod and left a giant hole in my engine. Kia is refusing to repair and my insurance won’t cover saying this is an engine malfunction. Thank god I was able to get to safety, something like this is dangerous and not what I wanted when i bought a Kia.
Additional Notes:
My car is only 3 years old 70k miles.. I have regularly serviced and never had any issues until all of a sudden I was driving I heard a sound and my hood started smoking. My car quickly came to a stop and wouldn’t turn back on. The engine block threw a rod and left a giant hole in my engine. Kia is refusing to repair and my insurance won’t cover saying this is an engine malfunction. Thank god I was able to get to safety, something like this is dangerous and not what I wanted when i bought a Kia.
Mfg Campaign: 11538782
Recall Date: Aug 15, 2023
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My car is only 3 years old 70k miles.. I have regularly serviced and never had any issues until all of a sudden I was driving I heard a sound and my hood started smoking. My car quickly came to a stop and wouldn’t turn back on. The engine block threw a rod and left a giant hole in my engine. Kia is refusing to repair and my insurance won’t cover saying this is an engine malfunction. Thank god I was able to get to safety, something like this is dangerous and not what I wanted when i bought a Kia.
Corrective Action:
My car is only 3 years old 70k miles.. I have regularly serviced and never had any issues until all of a sudden I was driving I heard a sound and my hood started smoking. My car quickly came to a stop and wouldn’t turn back on. The engine block threw a rod and left a giant hole in my engine. Kia is refusing to repair and my insurance won’t cover saying this is an engine malfunction. Thank god I was able to get to safety, something like this is dangerous and not what I wanted when i bought a Kia.
Additional Notes:
My car is only 3 years old 70k miles.. I have regularly serviced and never had any issues until all of a sudden I was driving I heard a sound and my hood started smoking. My car quickly came to a stop and wouldn’t turn back on. The engine block threw a rod and left a giant hole in my engine. Kia is refusing to repair and my insurance won’t cover saying this is an engine malfunction. Thank god I was able to get to safety, something like this is dangerous and not what I wanted when i bought a Kia.
Mfg Campaign: 11538782
Recall Date: Aug 15, 2023
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Unknown. I was driving and my car slowed to a stop and started smoking. The engine stopped and I couldn’t restart the car. Kia says the engine block threw a rod. But they won’t cover saying I don’t have sufficient service records.. I can’t get records from an out of business shop. Insurance won’t cover saying this is a warranty thing. I bought this car brand new cash purchase only a few years ago. Horrible experience and I feel robbed.
Corrective Action:
Unknown. I was driving and my car slowed to a stop and started smoking. The engine stopped and I couldn’t restart the car. Kia says the engine block threw a rod. But they won’t cover saying I don’t have sufficient service records.. I can’t get records from an out of business shop. Insurance won’t cover saying this is a warranty thing. I bought this car brand new cash purchase only a few years ago. Horrible experience and I feel robbed.
Additional Notes:
Unknown. I was driving and my car slowed to a stop and started smoking. The engine stopped and I couldn’t restart the car. Kia says the engine block threw a rod. But they won’t cover saying I don’t have sufficient service records.. I can’t get records from an out of business shop. Insurance won’t cover saying this is a warranty thing. I bought this car brand new cash purchase only a few years ago. Horrible experience and I feel robbed.
Mfg Campaign: 11537326
Recall Date: Aug 9, 2023
Kia America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
Victim was hit head on by a truck. Victim was going 10-15mph truck faster. Victim was t-boned on the driver side at the front tire. The entire front fender and frame were damaged. Victim sub-stained a bad shoulder injury and ptsd. Air bags did not deploy.
Corrective Action:
Victim was hit head on by a truck. Victim was going 10-15mph truck faster. Victim was t-boned on the driver side at the front tire. The entire front fender and frame were damaged. Victim sub-stained a bad shoulder injury and ptsd. Air bags did not deploy.
Additional Notes:
Victim was hit head on by a truck. Victim was going 10-15mph truck faster. Victim was t-boned on the driver side at the front tire. The entire front fender and frame were damaged. Victim sub-stained a bad shoulder injury and ptsd. Air bags did not deploy.
Mfg Campaign: 11533077
Recall Date: Jul 18, 2023
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
On 09/08/2022 my 2019 Kia Rio was stolen due to a flaw in the ignition that allows thieves to easily start the vehicle with a phone charger. See Baltimore City Police Report 5220902309. A national recall on the Kia models affected would help to end the widespread danger that the thieves are causing as they 'joy-ride' the stolen vehicles. For more information in this issue please see: https://www.pacermonitor.com/public/case/45853068/Zanmiller_v_Kia_America,_Inc_et_al
Corrective Action:
On 09/08/2022 my 2019 Kia Rio was stolen due to a flaw in the ignition that allows thieves to easily start the vehicle with a phone charger. See Baltimore City Police Report 5220902309. A national recall on the Kia models affected would help to end the widespread danger that the thieves are causing as they 'joy-ride' the stolen vehicles. For more information in this issue please see: https://www.pacermonitor.com/public/case/45853068/Zanmiller_v_Kia_America,_Inc_et_al
Additional Notes:
On 09/08/2022 my 2019 Kia Rio was stolen due to a flaw in the ignition that allows thieves to easily start the vehicle with a phone charger. See Baltimore City Police Report 5220902309. A national recall on the Kia models affected would help to end the widespread danger that the thieves are causing as they 'joy-ride' the stolen vehicles. For more information in this issue please see: https://www.pacermonitor.com/public/case/45853068/Zanmiller_v_Kia_America,_Inc_et_al
Mfg Campaign: 11483569
Recall Date: Sep 8, 2022
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Unknown of specifics. I was driving up a hill. I heard a loud pop. I pulled off the side of the road. The battery light, oil light, and one other came on. I turned my car off. Tried to start it, again however it sounded like the starter wasn't working. Then smoke started to come out of the car. Within 10 minutes my entire car was consumed in flames. A bystander stated the same thing happened to someone she knows- same make & model of car... about two weeks prior. Police believe there was something faulty within the car.
Corrective Action:
Unknown of specifics. I was driving up a hill. I heard a loud pop. I pulled off the side of the road. The battery light, oil light, and one other came on. I turned my car off. Tried to start it, again however it sounded like the starter wasn't working. Then smoke started to come out of the car. Within 10 minutes my entire car was consumed in flames. A bystander stated the same thing happened to someone she knows- same make & model of car... about two weeks prior. Police believe there was something faulty within the car.
Additional Notes:
Unknown of specifics. I was driving up a hill. I heard a loud pop. I pulled off the side of the road. The battery light, oil light, and one other came on. I turned my car off. Tried to start it, again however it sounded like the starter wasn't working. Then smoke started to come out of the car. Within 10 minutes my entire car was consumed in flames. A bystander stated the same thing happened to someone she knows- same make & model of car... about two weeks prior. Police believe there was something faulty within the car.
Mfg Campaign: 11462323
Recall Date: Apr 26, 2022
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Unknown of specifics. I was driving up a hill. I heard a loud pop. I pulled off the side of the road. The battery light, oil light, and one other came on. I turned my car off. Tried to start it, again however it sounded like the starter wasn't working. Then smoke started to come out of the car. Within 10 minutes my entire car was consumed in flames. A bystander stated the same thing happened to someone she knows- same make & model of car... about two weeks prior. Police believe there was something faulty within the car.
Corrective Action:
Unknown of specifics. I was driving up a hill. I heard a loud pop. I pulled off the side of the road. The battery light, oil light, and one other came on. I turned my car off. Tried to start it, again however it sounded like the starter wasn't working. Then smoke started to come out of the car. Within 10 minutes my entire car was consumed in flames. A bystander stated the same thing happened to someone she knows- same make & model of car... about two weeks prior. Police believe there was something faulty within the car.
Additional Notes:
Unknown of specifics. I was driving up a hill. I heard a loud pop. I pulled off the side of the road. The battery light, oil light, and one other came on. I turned my car off. Tried to start it, again however it sounded like the starter wasn't working. Then smoke started to come out of the car. Within 10 minutes my entire car was consumed in flames. A bystander stated the same thing happened to someone she knows- same make & model of car... about two weeks prior. Police believe there was something faulty within the car.
Mfg Campaign: 11462323
Recall Date: Apr 26, 2022
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The driver interior door latch will not fully retract. As a result it is nearly in the open position. With the door latch nearly in the open position, the door could unexpectedly open creating a safety hazard. Kia is unable to determine if this is covered by the warranty without paying a hefty diagnostic fee. There were no prior symptoms before this issue occurred.
Corrective Action:
The driver interior door latch will not fully retract. As a result it is nearly in the open position. With the door latch nearly in the open position, the door could unexpectedly open creating a safety hazard. Kia is unable to determine if this is covered by the warranty without paying a hefty diagnostic fee. There were no prior symptoms before this issue occurred.
Additional Notes:
The driver interior door latch will not fully retract. As a result it is nearly in the open position. With the door latch nearly in the open position, the door could unexpectedly open creating a safety hazard. Kia is unable to determine if this is covered by the warranty without paying a hefty diagnostic fee. There were no prior symptoms before this issue occurred.
Mfg Campaign: 11455764
Recall Date: Mar 8, 2022
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
No incident's with my vehicle, just need my recall to be complete before i ship my vehicle from LA to Hawaii.
Corrective Action:
No incident's with my vehicle, just need my recall to be complete before i ship my vehicle from LA to Hawaii.
Additional Notes:
No incident's with my vehicle, just need my recall to be complete before i ship my vehicle from LA to Hawaii.
Mfg Campaign: 11448375
Recall Date: Jan 21, 2022
Kia America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
TL* THE CONTACT OWNS A 2019 KIA RIO, THE CONTACT STATED THAT WHILE HIS DAUGHTER WAS DRIVING AT 42 MPH, WHILE IN THE LEFT LANE TO GO STRAIGHT. ANOTHER VEHICLE WAS IN THE TURNING LANE TO MAKE A LEFT TURN, THE VEHICLE MADE A RIGHT TURN INSTEAD AND CRASHED INTO THE VEHICLE LEFT FRONT TIRE CAUSING THE TIRE TO EXPLODE WITH IMPACT. THE DRIVER LOST CONTROL OF THE VEHICLE, THE OTHER VEHICLE PUSHED THE VEHICLE AT HIGH SPEED, THE VEHICLE LANDED INTO A DITCH AND CAME TO A STOP. AS A RESULT, THE DRIVER HIT HER HEAD AGAINST THE STEERING WHEEL. THE AIR BAG FAILED TO DEPLOY. THE DRIVER SUSTAINED BACK, ARM HEAD, FOOT AND RIGHT WRIST INJURIES THAT REQUIRED MEDICAL ATTENTION. THE OTHER DRIVER DID NOT SUSTAINED INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE CONTACT RESIDENCE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR A DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 36,000.
Corrective Action:
TL* THE CONTACT OWNS A 2019 KIA RIO, THE CONTACT STATED THAT WHILE HIS DAUGHTER WAS DRIVING AT 42 MPH, WHILE IN THE LEFT LANE TO GO STRAIGHT. ANOTHER VEHICLE WAS IN THE TURNING LANE TO MAKE A LEFT TURN, THE VEHICLE MADE A RIGHT TURN INSTEAD AND CRASHED INTO THE VEHICLE LEFT FRONT TIRE CAUSING THE TIRE TO EXPLODE WITH IMPACT. THE DRIVER LOST CONTROL OF THE VEHICLE, THE OTHER VEHICLE PUSHED THE VEHICLE AT HIGH SPEED, THE VEHICLE LANDED INTO A DITCH AND CAME TO A STOP. AS A RESULT, THE DRIVER HIT HER HEAD AGAINST THE STEERING WHEEL. THE AIR BAG FAILED TO DEPLOY. THE DRIVER SUSTAINED BACK, ARM HEAD, FOOT AND RIGHT WRIST INJURIES THAT REQUIRED MEDICAL ATTENTION. THE OTHER DRIVER DID NOT SUSTAINED INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE CONTACT RESIDENCE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR A DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 36,000.
Additional Notes:
TL* THE CONTACT OWNS A 2019 KIA RIO, THE CONTACT STATED THAT WHILE HIS DAUGHTER WAS DRIVING AT 42 MPH, WHILE IN THE LEFT LANE TO GO STRAIGHT. ANOTHER VEHICLE WAS IN THE TURNING LANE TO MAKE A LEFT TURN, THE VEHICLE MADE A RIGHT TURN INSTEAD AND CRASHED INTO THE VEHICLE LEFT FRONT TIRE CAUSING THE TIRE TO EXPLODE WITH IMPACT. THE DRIVER LOST CONTROL OF THE VEHICLE, THE OTHER VEHICLE PUSHED THE VEHICLE AT HIGH SPEED, THE VEHICLE LANDED INTO A DITCH AND CAME TO A STOP. AS A RESULT, THE DRIVER HIT HER HEAD AGAINST THE STEERING WHEEL. THE AIR BAG FAILED TO DEPLOY. THE DRIVER SUSTAINED BACK, ARM HEAD, FOOT AND RIGHT WRIST INJURIES THAT REQUIRED MEDICAL ATTENTION. THE OTHER DRIVER DID NOT SUSTAINED INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE CONTACT RESIDENCE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR A DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 36,000.
Mfg Campaign: 11377300
Recall Date: Dec 1, 2020
Kia America, Inc.
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
TL* THE CONTACT OWNS A 2019 KIA RIO. THE CONTACT STATED THAT WHILE ACCELERATING FROM A STOP, THE VEHICLE HESITATED WHILE CHANGING GEARS. THE CONTACT STATED THAT THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO KIA OF STOCKTON LOCATED AT (6215 HOLMAN RD, STOCKTON, CA 95212) BUT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 8,000.
Corrective Action:
TL* THE CONTACT OWNS A 2019 KIA RIO. THE CONTACT STATED THAT WHILE ACCELERATING FROM A STOP, THE VEHICLE HESITATED WHILE CHANGING GEARS. THE CONTACT STATED THAT THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO KIA OF STOCKTON LOCATED AT (6215 HOLMAN RD, STOCKTON, CA 95212) BUT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 8,000.
Additional Notes:
TL* THE CONTACT OWNS A 2019 KIA RIO. THE CONTACT STATED THAT WHILE ACCELERATING FROM A STOP, THE VEHICLE HESITATED WHILE CHANGING GEARS. THE CONTACT STATED THAT THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO KIA OF STOCKTON LOCATED AT (6215 HOLMAN RD, STOCKTON, CA 95212) BUT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 8,000.
Mfg Campaign: 11315702
Recall Date: Mar 2, 2020
Kia America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2019 KIA RIO. THE CONTACT STATED THAT WHILE ACCELERATING FROM A STOP, THE VEHICLE HESITATED WHILE CHANGING GEARS. THE CONTACT STATED THAT THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO KIA OF STOCKTON LOCATED AT (6215 HOLMAN RD, STOCKTON, CA 95212) BUT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 8,000.
Corrective Action:
TL* THE CONTACT OWNS A 2019 KIA RIO. THE CONTACT STATED THAT WHILE ACCELERATING FROM A STOP, THE VEHICLE HESITATED WHILE CHANGING GEARS. THE CONTACT STATED THAT THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO KIA OF STOCKTON LOCATED AT (6215 HOLMAN RD, STOCKTON, CA 95212) BUT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 8,000.
Additional Notes:
TL* THE CONTACT OWNS A 2019 KIA RIO. THE CONTACT STATED THAT WHILE ACCELERATING FROM A STOP, THE VEHICLE HESITATED WHILE CHANGING GEARS. THE CONTACT STATED THAT THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO KIA OF STOCKTON LOCATED AT (6215 HOLMAN RD, STOCKTON, CA 95212) BUT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 8,000.
Mfg Campaign: 11315702
Recall Date: Mar 2, 2020
Kia America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
TL* THE CONTACT OWNS A 2019 KIA RIO. THE CONTACT STATED THAT WHILE ACCELERATING FROM A STOP, THE VEHICLE HESITATED WHILE CHANGING GEARS. THE CONTACT STATED THAT THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO KIA OF STOCKTON LOCATED AT (6215 HOLMAN RD, STOCKTON, CA 95212) BUT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 8,000.
Corrective Action:
TL* THE CONTACT OWNS A 2019 KIA RIO. THE CONTACT STATED THAT WHILE ACCELERATING FROM A STOP, THE VEHICLE HESITATED WHILE CHANGING GEARS. THE CONTACT STATED THAT THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO KIA OF STOCKTON LOCATED AT (6215 HOLMAN RD, STOCKTON, CA 95212) BUT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 8,000.
Additional Notes:
TL* THE CONTACT OWNS A 2019 KIA RIO. THE CONTACT STATED THAT WHILE ACCELERATING FROM A STOP, THE VEHICLE HESITATED WHILE CHANGING GEARS. THE CONTACT STATED THAT THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO KIA OF STOCKTON LOCATED AT (6215 HOLMAN RD, STOCKTON, CA 95212) BUT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 8,000.
Mfg Campaign: 11315702
Recall Date: Mar 2, 2020
Kia America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
I WAS DRIVING ON A CITY STREET WHEN I APPROACHED A GREEN LIGHT IT TURNED YELLOW I MASH DOWN ON MY BRAKE IT ENGAGED FOR A COUPLE OF SECONDS AND IT GAVE ON ME AND I COULD NOT GET THE BRAKE TO ENGAGE AGAIN I COULD NOT STOP FOR THE LIGHT AND WAS INVOLVED IN AN ACCIDENT.
Corrective Action:
I WAS DRIVING ON A CITY STREET WHEN I APPROACHED A GREEN LIGHT IT TURNED YELLOW I MASH DOWN ON MY BRAKE IT ENGAGED FOR A COUPLE OF SECONDS AND IT GAVE ON ME AND I COULD NOT GET THE BRAKE TO ENGAGE AGAIN I COULD NOT STOP FOR THE LIGHT AND WAS INVOLVED IN AN ACCIDENT.
Additional Notes:
I WAS DRIVING ON A CITY STREET WHEN I APPROACHED A GREEN LIGHT IT TURNED YELLOW I MASH DOWN ON MY BRAKE IT ENGAGED FOR A COUPLE OF SECONDS AND IT GAVE ON ME AND I COULD NOT GET THE BRAKE TO ENGAGE AGAIN I COULD NOT STOP FOR THE LIGHT AND WAS INVOLVED IN AN ACCIDENT.
Mfg Campaign: 11309662
Recall Date: Feb 17, 2020
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I WAS DRIVING ON A CITY STREET WHEN I APPROACHED A GREEN LIGHT IT TURNED YELLOW I MASH DOWN ON MY BRAKE IT ENGAGED FOR A COUPLE OF SECONDS AND IT GAVE ON ME AND I COULD NOT GET THE BRAKE TO ENGAGE AGAIN I COULD NOT STOP FOR THE LIGHT AND WAS INVOLVED IN AN ACCIDENT.
Corrective Action:
I WAS DRIVING ON A CITY STREET WHEN I APPROACHED A GREEN LIGHT IT TURNED YELLOW I MASH DOWN ON MY BRAKE IT ENGAGED FOR A COUPLE OF SECONDS AND IT GAVE ON ME AND I COULD NOT GET THE BRAKE TO ENGAGE AGAIN I COULD NOT STOP FOR THE LIGHT AND WAS INVOLVED IN AN ACCIDENT.
Additional Notes:
I WAS DRIVING ON A CITY STREET WHEN I APPROACHED A GREEN LIGHT IT TURNED YELLOW I MASH DOWN ON MY BRAKE IT ENGAGED FOR A COUPLE OF SECONDS AND IT GAVE ON ME AND I COULD NOT GET THE BRAKE TO ENGAGE AGAIN I COULD NOT STOP FOR THE LIGHT AND WAS INVOLVED IN AN ACCIDENT.
Mfg Campaign: 11309662
Recall Date: Feb 17, 2020
Kia America, Inc.
Defect Description:
STEERING
Potential Consequences:
STEERING HAS AN INTERMITTENT PULL TO THE LEFT.
Corrective Action:
STEERING HAS AN INTERMITTENT PULL TO THE LEFT.
Additional Notes:
STEERING HAS AN INTERMITTENT PULL TO THE LEFT.
Mfg Campaign: 11277536
Recall Date: Nov 1, 2019
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE CAR VIN NUMBER IS NOT RECOGNIZED IN ANY SITES BY KIA. SO HOW I CAN GET ANY INFORMATION ON RECALLS OR ANY OTHER ISSUE WITH MY CAR??
Corrective Action:
THE CAR VIN NUMBER IS NOT RECOGNIZED IN ANY SITES BY KIA. SO HOW I CAN GET ANY INFORMATION ON RECALLS OR ANY OTHER ISSUE WITH MY CAR??
Additional Notes:
THE CAR VIN NUMBER IS NOT RECOGNIZED IN ANY SITES BY KIA. SO HOW I CAN GET ANY INFORMATION ON RECALLS OR ANY OTHER ISSUE WITH MY CAR??
Mfg Campaign: 11255508
Recall Date: Sep 14, 2019
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