Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2020-2021 Rio vehicles. The brake master cylinder may have been manufactured with sharp edges that can damage the inner oil seal, resulting in reduced braking performance.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC223
Recall Date: Dec 1, 2021
Consumer Complaints
35 ComplaintsKia America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Yes my son bought this car last year I have been checking since January there has still been no recalls on his particular car he was in a car accident and unfortunately him and his passengers were all killed. I have contacted an attorney who has sent an inspector they said initial look it look like something to do with a rod in the engine and it catching fire but from other things it’s possible he could’ve had other problems dealing with the brakes the emergency assistance. So they think possible electrical and what else they have not said. They are getting with Kia to get his car moved there so they can have one of their people take it apart to preserve evidence to find out which or if many of the recalls had happened to his more happened to his car
Corrective Action:
Yes my son bought this car last year I have been checking since January there has still been no recalls on his particular car he was in a car accident and unfortunately him and his passengers were all killed. I have contacted an attorney who has sent an inspector they said initial look it look like something to do with a rod in the engine and it catching fire but from other things it’s possible he could’ve had other problems dealing with the brakes the emergency assistance. So they think possible electrical and what else they have not said. They are getting with Kia to get his car moved there so they can have one of their people take it apart to preserve evidence to find out which or if many of the recalls had happened to his more happened to his car
Additional Notes:
Yes my son bought this car last year I have been checking since January there has still been no recalls on his particular car he was in a car accident and unfortunately him and his passengers were all killed. I have contacted an attorney who has sent an inspector they said initial look it look like something to do with a rod in the engine and it catching fire but from other things it’s possible he could’ve had other problems dealing with the brakes the emergency assistance. So they think possible electrical and what else they have not said. They are getting with Kia to get his car moved there so they can have one of their people take it apart to preserve evidence to find out which or if many of the recalls had happened to his more happened to his car
Mfg Campaign: 11462852
Recall Date: Apr 30, 2022
Kia America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
marker lights on the right side won't work both went off line and licence light same side is out same time and bulbs ,fuse replaced and still not working the kia service will not fix in kia of manharttan in kansas andi have 68,000 miles and they didn't offer a basic warrantty to be long when online for my my car and suppose to be under warranty for 110;00
Corrective Action:
marker lights on the right side won't work both went off line and licence light same side is out same time and bulbs ,fuse replaced and still not working the kia service will not fix in kia of manharttan in kansas andi have 68,000 miles and they didn't offer a basic warrantty to be long when online for my my car and suppose to be under warranty for 110;00
Additional Notes:
marker lights on the right side won't work both went off line and licence light same side is out same time and bulbs ,fuse replaced and still not working the kia service will not fix in kia of manharttan in kansas andi have 68,000 miles and they didn't offer a basic warrantty to be long when online for my my car and suppose to be under warranty for 110;00
Mfg Campaign: 11446245
Recall Date: Jan 4, 2022
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
marker lights on the right side won't work both went off line and licence light same side is out same time and bulbs ,fuse replaced and still not working the kia service will not fix in kia of manharttan in kansas andi have 68,000 miles and they didn't offer a basic warrantty to be long when online for my my car and suppose to be under warranty for 110;00
Corrective Action:
marker lights on the right side won't work both went off line and licence light same side is out same time and bulbs ,fuse replaced and still not working the kia service will not fix in kia of manharttan in kansas andi have 68,000 miles and they didn't offer a basic warrantty to be long when online for my my car and suppose to be under warranty for 110;00
Additional Notes:
marker lights on the right side won't work both went off line and licence light same side is out same time and bulbs ,fuse replaced and still not working the kia service will not fix in kia of manharttan in kansas andi have 68,000 miles and they didn't offer a basic warrantty to be long when online for my my car and suppose to be under warranty for 110;00
Mfg Campaign: 11446245
Recall Date: Jan 4, 2022
Kia America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
Rear ended a car at 60 mph on black ice and the air bags did not deploy
Corrective Action:
Rear ended a car at 60 mph on black ice and the air bags did not deploy
Additional Notes:
Rear ended a car at 60 mph on black ice and the air bags did not deploy
Mfg Campaign: 11445666
Recall Date: Dec 30, 2021
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My Kia Rio 2020 had the check engine light come on today. The engine coolant temperature gauge went all the way to the Hot mark. The car is one year old and and has 60093 miles on it. The dealership Demontrond Kia refused to repair it under warranty. I called Kia corporate and was told the same thing. This is unacceptable. My expectation is that they will repair this issue for no cost. As all maintenance has been done at the dealership. I have not noticed any fluid leaks nor have I been told when at the dealership about any fluid loss.
Corrective Action:
My Kia Rio 2020 had the check engine light come on today. The engine coolant temperature gauge went all the way to the Hot mark. The car is one year old and and has 60093 miles on it. The dealership Demontrond Kia refused to repair it under warranty. I called Kia corporate and was told the same thing. This is unacceptable. My expectation is that they will repair this issue for no cost. As all maintenance has been done at the dealership. I have not noticed any fluid leaks nor have I been told when at the dealership about any fluid loss.
Additional Notes:
My Kia Rio 2020 had the check engine light come on today. The engine coolant temperature gauge went all the way to the Hot mark. The car is one year old and and has 60093 miles on it. The dealership Demontrond Kia refused to repair it under warranty. I called Kia corporate and was told the same thing. This is unacceptable. My expectation is that they will repair this issue for no cost. As all maintenance has been done at the dealership. I have not noticed any fluid leaks nor have I been told when at the dealership about any fluid loss.
Mfg Campaign: 11426190
Recall Date: Jul 23, 2021
Kia America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2020 Kia Rio. The contact stated that he was a former service technician and that while driving and stopping at a stoplight, the traffic light turned green and the contact depressed the accelerator pedal however, the vehicle idled and stalled for a few seconds before inadvertently accelerating and crashing into the vehicle in front. The contact stated that the failure recurred intermittently on several occasions. The contact attempted to take the vehicle to the local dealer to be inspected however, the dealer was unable to inspect the vehicle for a month. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was 41,714.
Corrective Action:
The contact owns a 2020 Kia Rio. The contact stated that he was a former service technician and that while driving and stopping at a stoplight, the traffic light turned green and the contact depressed the accelerator pedal however, the vehicle idled and stalled for a few seconds before inadvertently accelerating and crashing into the vehicle in front. The contact stated that the failure recurred intermittently on several occasions. The contact attempted to take the vehicle to the local dealer to be inspected however, the dealer was unable to inspect the vehicle for a month. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was 41,714.
Additional Notes:
The contact owns a 2020 Kia Rio. The contact stated that he was a former service technician and that while driving and stopping at a stoplight, the traffic light turned green and the contact depressed the accelerator pedal however, the vehicle idled and stalled for a few seconds before inadvertently accelerating and crashing into the vehicle in front. The contact stated that the failure recurred intermittently on several occasions. The contact attempted to take the vehicle to the local dealer to be inspected however, the dealer was unable to inspect the vehicle for a month. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was 41,714.
Mfg Campaign: 11425950
Recall Date: Jul 22, 2021
Kia America, Inc.
Defect Description:
SEAT BELTS: REAR/OTHER:BUCKLE ASSEMBLY
Potential Consequences:
The contact owns a 2020 Kia Rio. The contact stated while driving through an intersection, another vehicle ran a red light and crashed into the left front passenger side of the vehicle. The contact stated that the seat belt detached from the base. The air bags failed to deploy. A police report was filed. The contact sustained broken teeth, a split tongue, a broken hand, a concussion, and an abdominal contusion that required medical attention. The vehicle was not drivable and was towed to an impound lot. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was 5,000.
Corrective Action:
The contact owns a 2020 Kia Rio. The contact stated while driving through an intersection, another vehicle ran a red light and crashed into the left front passenger side of the vehicle. The contact stated that the seat belt detached from the base. The air bags failed to deploy. A police report was filed. The contact sustained broken teeth, a split tongue, a broken hand, a concussion, and an abdominal contusion that required medical attention. The vehicle was not drivable and was towed to an impound lot. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was 5,000.
Additional Notes:
The contact owns a 2020 Kia Rio. The contact stated while driving through an intersection, another vehicle ran a red light and crashed into the left front passenger side of the vehicle. The contact stated that the seat belt detached from the base. The air bags failed to deploy. A police report was filed. The contact sustained broken teeth, a split tongue, a broken hand, a concussion, and an abdominal contusion that required medical attention. The vehicle was not drivable and was towed to an impound lot. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was 5,000.
Mfg Campaign: 11418755
Recall Date: May 27, 2021
Kia America, Inc.
Defect Description:
STEERING
Potential Consequences:
my 2020 kia rio pulls to the left. it is not the tires the wheel alignment or the brakes. it has electronic power steering. other 2020 kia rios built after mine were fixed with a download. the car is dangerous so i drive in the right lane.
Corrective Action:
my 2020 kia rio pulls to the left. it is not the tires the wheel alignment or the brakes. it has electronic power steering. other 2020 kia rios built after mine were fixed with a download. the car is dangerous so i drive in the right lane.
Additional Notes:
my 2020 kia rio pulls to the left. it is not the tires the wheel alignment or the brakes. it has electronic power steering. other 2020 kia rios built after mine were fixed with a download. the car is dangerous so i drive in the right lane.
Mfg Campaign: 11417988
Recall Date: May 21, 2021
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
WHILE DRIVING, MY 2020 KIA RIO HAS STALLED WHEN ACCELERATING WHILE TURNING AT A TRAFFIC LIGHT AND WHILE ATTEMPTING TP PASS A CAR ON INTERSTATE. ALSO SEVERAL TIME WHEN JNUST DRIVING. VERY SCARY FEELING.
Corrective Action:
WHILE DRIVING, MY 2020 KIA RIO HAS STALLED WHEN ACCELERATING WHILE TURNING AT A TRAFFIC LIGHT AND WHILE ATTEMPTING TP PASS A CAR ON INTERSTATE. ALSO SEVERAL TIME WHEN JNUST DRIVING. VERY SCARY FEELING.
Additional Notes:
WHILE DRIVING, MY 2020 KIA RIO HAS STALLED WHEN ACCELERATING WHILE TURNING AT A TRAFFIC LIGHT AND WHILE ATTEMPTING TP PASS A CAR ON INTERSTATE. ALSO SEVERAL TIME WHEN JNUST DRIVING. VERY SCARY FEELING.
Mfg Campaign: 11395702
Recall Date: Feb 11, 2021
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WHILE DRIVING, MY 2020 KIA RIO HAS STALLED WHEN ACCELERATING WHILE TURNING AT A TRAFFIC LIGHT AND WHILE ATTEMPTING TP PASS A CAR ON INTERSTATE. ALSO SEVERAL TIME WHEN JNUST DRIVING. VERY SCARY FEELING.
Corrective Action:
WHILE DRIVING, MY 2020 KIA RIO HAS STALLED WHEN ACCELERATING WHILE TURNING AT A TRAFFIC LIGHT AND WHILE ATTEMPTING TP PASS A CAR ON INTERSTATE. ALSO SEVERAL TIME WHEN JNUST DRIVING. VERY SCARY FEELING.
Additional Notes:
WHILE DRIVING, MY 2020 KIA RIO HAS STALLED WHEN ACCELERATING WHILE TURNING AT A TRAFFIC LIGHT AND WHILE ATTEMPTING TP PASS A CAR ON INTERSTATE. ALSO SEVERAL TIME WHEN JNUST DRIVING. VERY SCARY FEELING.
Mfg Campaign: 11395702
Recall Date: Feb 11, 2021
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
MY CAR WAS PARKED AT MY PLACE AFTER GETTING OUT OF IT AROUND 8:30AM. I RETURNED TO MY VEHICLE AT 12PM AND THE INSIDE WAS BURNT BECAUSE A FIRE STARTED IN THE MIDDLE CONSUL.*DT*JB
Corrective Action:
MY CAR WAS PARKED AT MY PLACE AFTER GETTING OUT OF IT AROUND 8:30AM. I RETURNED TO MY VEHICLE AT 12PM AND THE INSIDE WAS BURNT BECAUSE A FIRE STARTED IN THE MIDDLE CONSUL.*DT*JB
Additional Notes:
MY CAR WAS PARKED AT MY PLACE AFTER GETTING OUT OF IT AROUND 8:30AM. I RETURNED TO MY VEHICLE AT 12PM AND THE INSIDE WAS BURNT BECAUSE A FIRE STARTED IN THE MIDDLE CONSUL.*DT*JB
Mfg Campaign: 11395163
Recall Date: Feb 8, 2021
Kia America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
WIND SHIELD FLUID DISAPPEARS WHEN DRIVEN WITHOUT USE. CONTINUALLY FILLING RES. AND WITHIN 10-15 MILES FLUID DISAPPEARS. WE CANNOT TELL IF THERE IS FLUID IN THE TANK IF NEEDED AND COULD CAUSE VISIBILLITY PROBLEMS WHILE DRIVING..
Corrective Action:
WIND SHIELD FLUID DISAPPEARS WHEN DRIVEN WITHOUT USE. CONTINUALLY FILLING RES. AND WITHIN 10-15 MILES FLUID DISAPPEARS. WE CANNOT TELL IF THERE IS FLUID IN THE TANK IF NEEDED AND COULD CAUSE VISIBILLITY PROBLEMS WHILE DRIVING..
Additional Notes:
WIND SHIELD FLUID DISAPPEARS WHEN DRIVEN WITHOUT USE. CONTINUALLY FILLING RES. AND WITHIN 10-15 MILES FLUID DISAPPEARS. WE CANNOT TELL IF THERE IS FLUID IN THE TANK IF NEEDED AND COULD CAUSE VISIBILLITY PROBLEMS WHILE DRIVING..
Mfg Campaign: 11391146
Recall Date: Feb 2, 2021
Kia America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
I CALLED THE DEALERSHIP ABOUT MY BRAKE PROBLEM FIVE DAYS AGO ABOUT THE BRAKES GOING DOWN TO THE FLOOR ALMOST I WAS TOLD BY THE SERVICE MANAGER THAT WAS A SAFETY ISSUE SO HE GAVE ME THEIR ROADSIDE ASSISTANCE NUMBER YOBE PICKED UP THEY DID ON FRIDAY MORNING 9/25/20 THE CAR WAS DELIVERED AND THE SERVICE MANAGER SAID HE WOULD CALL ME THAT DAY ABOUT THE PROBLEM BUT I HAVE NOT HEARD FROM HIM I COULD ONLY GET RECORDING ABOUT MAKING AN APPOINTMENT I TALKED TO THE FINANCE MANAGER ABOUT THE BRAKES CAUSING A FIRE ON OTHER SAME BRAND VEHICLES HE TOLD ME TO WAIT FOR THE SERVICE REPORT THE CAR WAS MOVING AFRIEND ALSO COMMENTED ON THE BRAKES ALSO AFTER THE CAR WENT TO DEALERSHIP SHA CHECKED ON IT AND CAME UP WITH THE NEWS REPORT IN HOUSTON ABOUT THE SAFETY ISSUE
Corrective Action:
I CALLED THE DEALERSHIP ABOUT MY BRAKE PROBLEM FIVE DAYS AGO ABOUT THE BRAKES GOING DOWN TO THE FLOOR ALMOST I WAS TOLD BY THE SERVICE MANAGER THAT WAS A SAFETY ISSUE SO HE GAVE ME THEIR ROADSIDE ASSISTANCE NUMBER YOBE PICKED UP THEY DID ON FRIDAY MORNING 9/25/20 THE CAR WAS DELIVERED AND THE SERVICE MANAGER SAID HE WOULD CALL ME THAT DAY ABOUT THE PROBLEM BUT I HAVE NOT HEARD FROM HIM I COULD ONLY GET RECORDING ABOUT MAKING AN APPOINTMENT I TALKED TO THE FINANCE MANAGER ABOUT THE BRAKES CAUSING A FIRE ON OTHER SAME BRAND VEHICLES HE TOLD ME TO WAIT FOR THE SERVICE REPORT THE CAR WAS MOVING AFRIEND ALSO COMMENTED ON THE BRAKES ALSO AFTER THE CAR WENT TO DEALERSHIP SHA CHECKED ON IT AND CAME UP WITH THE NEWS REPORT IN HOUSTON ABOUT THE SAFETY ISSUE
Additional Notes:
I CALLED THE DEALERSHIP ABOUT MY BRAKE PROBLEM FIVE DAYS AGO ABOUT THE BRAKES GOING DOWN TO THE FLOOR ALMOST I WAS TOLD BY THE SERVICE MANAGER THAT WAS A SAFETY ISSUE SO HE GAVE ME THEIR ROADSIDE ASSISTANCE NUMBER YOBE PICKED UP THEY DID ON FRIDAY MORNING 9/25/20 THE CAR WAS DELIVERED AND THE SERVICE MANAGER SAID HE WOULD CALL ME THAT DAY ABOUT THE PROBLEM BUT I HAVE NOT HEARD FROM HIM I COULD ONLY GET RECORDING ABOUT MAKING AN APPOINTMENT I TALKED TO THE FINANCE MANAGER ABOUT THE BRAKES CAUSING A FIRE ON OTHER SAME BRAND VEHICLES HE TOLD ME TO WAIT FOR THE SERVICE REPORT THE CAR WAS MOVING AFRIEND ALSO COMMENTED ON THE BRAKES ALSO AFTER THE CAR WENT TO DEALERSHIP SHA CHECKED ON IT AND CAME UP WITH THE NEWS REPORT IN HOUSTON ABOUT THE SAFETY ISSUE
Mfg Campaign: 11361468
Recall Date: Sep 28, 2020
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I CALLED THE DEALERSHIP ABOUT MY BRAKE PROBLEM FIVE DAYS AGO ABOUT THE BRAKES GOING DOWN TO THE FLOOR ALMOST I WAS TOLD BY THE SERVICE MANAGER THAT WAS A SAFETY ISSUE SO HE GAVE ME THEIR ROADSIDE ASSISTANCE NUMBER YOBE PICKED UP THEY DID ON FRIDAY MORNING 9/25/20 THE CAR WAS DELIVERED AND THE SERVICE MANAGER SAID HE WOULD CALL ME THAT DAY ABOUT THE PROBLEM BUT I HAVE NOT HEARD FROM HIM I COULD ONLY GET RECORDING ABOUT MAKING AN APPOINTMENT I TALKED TO THE FINANCE MANAGER ABOUT THE BRAKES CAUSING A FIRE ON OTHER SAME BRAND VEHICLES HE TOLD ME TO WAIT FOR THE SERVICE REPORT THE CAR WAS MOVING AFRIEND ALSO COMMENTED ON THE BRAKES ALSO AFTER THE CAR WENT TO DEALERSHIP SHA CHECKED ON IT AND CAME UP WITH THE NEWS REPORT IN HOUSTON ABOUT THE SAFETY ISSUE
Corrective Action:
I CALLED THE DEALERSHIP ABOUT MY BRAKE PROBLEM FIVE DAYS AGO ABOUT THE BRAKES GOING DOWN TO THE FLOOR ALMOST I WAS TOLD BY THE SERVICE MANAGER THAT WAS A SAFETY ISSUE SO HE GAVE ME THEIR ROADSIDE ASSISTANCE NUMBER YOBE PICKED UP THEY DID ON FRIDAY MORNING 9/25/20 THE CAR WAS DELIVERED AND THE SERVICE MANAGER SAID HE WOULD CALL ME THAT DAY ABOUT THE PROBLEM BUT I HAVE NOT HEARD FROM HIM I COULD ONLY GET RECORDING ABOUT MAKING AN APPOINTMENT I TALKED TO THE FINANCE MANAGER ABOUT THE BRAKES CAUSING A FIRE ON OTHER SAME BRAND VEHICLES HE TOLD ME TO WAIT FOR THE SERVICE REPORT THE CAR WAS MOVING AFRIEND ALSO COMMENTED ON THE BRAKES ALSO AFTER THE CAR WENT TO DEALERSHIP SHA CHECKED ON IT AND CAME UP WITH THE NEWS REPORT IN HOUSTON ABOUT THE SAFETY ISSUE
Additional Notes:
I CALLED THE DEALERSHIP ABOUT MY BRAKE PROBLEM FIVE DAYS AGO ABOUT THE BRAKES GOING DOWN TO THE FLOOR ALMOST I WAS TOLD BY THE SERVICE MANAGER THAT WAS A SAFETY ISSUE SO HE GAVE ME THEIR ROADSIDE ASSISTANCE NUMBER YOBE PICKED UP THEY DID ON FRIDAY MORNING 9/25/20 THE CAR WAS DELIVERED AND THE SERVICE MANAGER SAID HE WOULD CALL ME THAT DAY ABOUT THE PROBLEM BUT I HAVE NOT HEARD FROM HIM I COULD ONLY GET RECORDING ABOUT MAKING AN APPOINTMENT I TALKED TO THE FINANCE MANAGER ABOUT THE BRAKES CAUSING A FIRE ON OTHER SAME BRAND VEHICLES HE TOLD ME TO WAIT FOR THE SERVICE REPORT THE CAR WAS MOVING AFRIEND ALSO COMMENTED ON THE BRAKES ALSO AFTER THE CAR WENT TO DEALERSHIP SHA CHECKED ON IT AND CAME UP WITH THE NEWS REPORT IN HOUSTON ABOUT THE SAFETY ISSUE
Mfg Campaign: 11361468
Recall Date: Sep 28, 2020
Kia America, Inc.
Defect Description:
WHEELS
Potential Consequences:
I BOUGHT A NEW KIA RIO, AFTER JUST 300 KILOMETERS OF USE A TIRE EXPLOTED WHEN I WAS DRIVING, I WENT TO KIA DEALER TO REPORT THE INCIDENT, AFTER DAYS THE KIA ANSWER WAS THAT IT WAS MY FAULT MAYBE BEACUSE I DROVE WITH LOW PRESSURE IN THAT TIRE OR I HIT AN EDGE OR I HIT A HOLE BUT NONE OF THOSE THREE THINGS HAPPENED. IN THE PICTURES YOU CAN SEE HOW THE CUT OF THE EXPLOTION IS ALIGNED WITH A METALLIC PART INSTALLED IN THE WHEEL. WHEN EXPLOTION OF TIRE OCCURRED I WAS DRIVING IN A HIGHWAY, THIS WAS A DANGEROUS SITUATION AND MY SAFETY WAS IN RISK. TIRE INFORMATION: BRAND: NEXEN, MODEL: NBLUE HD, SERIAL: DOT 8ELX LABR 4619, CODE: NEXOE306, DESCRIPTION: 185/65R15 88H NBLUE HD
Corrective Action:
I BOUGHT A NEW KIA RIO, AFTER JUST 300 KILOMETERS OF USE A TIRE EXPLOTED WHEN I WAS DRIVING, I WENT TO KIA DEALER TO REPORT THE INCIDENT, AFTER DAYS THE KIA ANSWER WAS THAT IT WAS MY FAULT MAYBE BEACUSE I DROVE WITH LOW PRESSURE IN THAT TIRE OR I HIT AN EDGE OR I HIT A HOLE BUT NONE OF THOSE THREE THINGS HAPPENED. IN THE PICTURES YOU CAN SEE HOW THE CUT OF THE EXPLOTION IS ALIGNED WITH A METALLIC PART INSTALLED IN THE WHEEL. WHEN EXPLOTION OF TIRE OCCURRED I WAS DRIVING IN A HIGHWAY, THIS WAS A DANGEROUS SITUATION AND MY SAFETY WAS IN RISK. TIRE INFORMATION: BRAND: NEXEN, MODEL: NBLUE HD, SERIAL: DOT 8ELX LABR 4619, CODE: NEXOE306, DESCRIPTION: 185/65R15 88H NBLUE HD
Additional Notes:
I BOUGHT A NEW KIA RIO, AFTER JUST 300 KILOMETERS OF USE A TIRE EXPLOTED WHEN I WAS DRIVING, I WENT TO KIA DEALER TO REPORT THE INCIDENT, AFTER DAYS THE KIA ANSWER WAS THAT IT WAS MY FAULT MAYBE BEACUSE I DROVE WITH LOW PRESSURE IN THAT TIRE OR I HIT AN EDGE OR I HIT A HOLE BUT NONE OF THOSE THREE THINGS HAPPENED. IN THE PICTURES YOU CAN SEE HOW THE CUT OF THE EXPLOTION IS ALIGNED WITH A METALLIC PART INSTALLED IN THE WHEEL. WHEN EXPLOTION OF TIRE OCCURRED I WAS DRIVING IN A HIGHWAY, THIS WAS A DANGEROUS SITUATION AND MY SAFETY WAS IN RISK. TIRE INFORMATION: BRAND: NEXEN, MODEL: NBLUE HD, SERIAL: DOT 8ELX LABR 4619, CODE: NEXOE306, DESCRIPTION: 185/65R15 88H NBLUE HD
Mfg Campaign: 11351245
Recall Date: Aug 25, 2020
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