Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2021-2022 Rio and Forte vehicles. A bolt in the steering column may not be secured properly, which can cause the steering column to detach from the steering rack and result in a loss of steering control.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC235
Recall Date: May 5, 2022
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2020-2021 Rio vehicles. The brake master cylinder may have been manufactured with sharp edges that can damage the inner oil seal, resulting in reduced braking performance.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC223
Recall Date: Dec 1, 2021
Consumer Complaints
22 ComplaintsKia America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Vehicle has less than 4000 miles and throttle body had to be replaced
Corrective Action:
Vehicle has less than 4000 miles and throttle body had to be replaced
Additional Notes:
Vehicle has less than 4000 miles and throttle body had to be replaced
Mfg Campaign: 11446051
Recall Date: Jan 3, 2022
Kia America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
On the way to work, I had the brake pedal pressed waiting for a traffic signal to change. After it changed to green, I released the brake pedal and depressed the gas pedal, only for the vehicle not to move forward - as if the brake was still being applied. I took my foot off the gas pedal, waited a second or two, then tried the gas pedal again and it still did not move. I was at the traffic signal for nearly 10 seconds with nothing touching the brake pedal and unable to drive forward. The vehicle did not turn off, display any warning lights, or any signs of other trouble. The parking brake was not applied and the vehicle was in Drive. After putting the vehicle in reverse and back into drive while still stopped at the traffic signal, the car resumed normal operation. The vehicle has less than 200 miles, bought brand new from the dealership a few days prior and has only gone for a car wash at the dealership aside from normal daily commute. The problem has not been reported to the dealership or manufacturer at the time of this report.
Corrective Action:
On the way to work, I had the brake pedal pressed waiting for a traffic signal to change. After it changed to green, I released the brake pedal and depressed the gas pedal, only for the vehicle not to move forward - as if the brake was still being applied. I took my foot off the gas pedal, waited a second or two, then tried the gas pedal again and it still did not move. I was at the traffic signal for nearly 10 seconds with nothing touching the brake pedal and unable to drive forward. The vehicle did not turn off, display any warning lights, or any signs of other trouble. The parking brake was not applied and the vehicle was in Drive. After putting the vehicle in reverse and back into drive while still stopped at the traffic signal, the car resumed normal operation. The vehicle has less than 200 miles, bought brand new from the dealership a few days prior and has only gone for a car wash at the dealership aside from normal daily commute. The problem has not been reported to the dealership or manufacturer at the time of this report.
Additional Notes:
On the way to work, I had the brake pedal pressed waiting for a traffic signal to change. After it changed to green, I released the brake pedal and depressed the gas pedal, only for the vehicle not to move forward - as if the brake was still being applied. I took my foot off the gas pedal, waited a second or two, then tried the gas pedal again and it still did not move. I was at the traffic signal for nearly 10 seconds with nothing touching the brake pedal and unable to drive forward. The vehicle did not turn off, display any warning lights, or any signs of other trouble. The parking brake was not applied and the vehicle was in Drive. After putting the vehicle in reverse and back into drive while still stopped at the traffic signal, the car resumed normal operation. The vehicle has less than 200 miles, bought brand new from the dealership a few days prior and has only gone for a car wash at the dealership aside from normal daily commute. The problem has not been reported to the dealership or manufacturer at the time of this report.
Mfg Campaign: 11426082
Recall Date: Jul 23, 2021
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