Complaints & Recalls
Official Safety Recalls - Important!
15 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2016 Sedona and Sorento vehicles. The vehicles may have been manufactured with faulty automatic transmission shift lever assembly components, preventing the shift lever from locking, which can allow the vehicle to rollaway.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC246
Recall Date: Aug 10, 2022
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2015-2017 Sedona vehicles. The Smart Junction Box (SJB) software logic may not properly interpret the signals received from the multifunction switch, which could cause the turn signal to activate in the opposite direction of what the driver intended.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC217
Recall Date: Sep 17, 2021
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2015-2018 Sedona vehicles equipped with manually-adjusted front passenger seats. Over time, the Occupant Detection System (ODS) wiring harness located underneath the front passenger seat may break from the seat being occupied.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC175
Recall Date: Feb 19, 2019
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2015-2018 Kia Sedona vehicles equipped with a power sliding door (PSD). The PSD may not auto-reverse when its closing is obstructed.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC164
Recall Date: May 23, 2018
Consumer Complaints
315 ComplaintsKia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
KIA HAS HAD A MINIMAL OF 9 ATTEMPTS TO RECTIFY MY BLINKERS NOT WORKING AND WHEN WORKING, THEY DID SO INCORRECTLY. THE DOORS WERE ALSO OPENING WITHOUT COMMAND AND SOMETIMES THE OPEN DOOR LIGHT INDICATES THE DOORS ARE OPEN WHEN NOT. THEY HAVE NOT BEEN ABLE TO FIX THIS. THEY HAVE MADE IT CLEAR THEY WISH TO CONTINUE TO DO THIS AND KIA EXECUTIVES LEAD MECHANIC IS IN AGREEMENT WITH ME THEY SHOULD HAVE RECALLED THIS VEHICLE AFTER THE FIRST TIME IT HAPPENED. THE DOORS OPEN WHEN MOVING AND NOT MOVING. I HAVE PLENTY OF VIDEO RECORDINGS TO VERIFY.
Corrective Action:
KIA HAS HAD A MINIMAL OF 9 ATTEMPTS TO RECTIFY MY BLINKERS NOT WORKING AND WHEN WORKING, THEY DID SO INCORRECTLY. THE DOORS WERE ALSO OPENING WITHOUT COMMAND AND SOMETIMES THE OPEN DOOR LIGHT INDICATES THE DOORS ARE OPEN WHEN NOT. THEY HAVE NOT BEEN ABLE TO FIX THIS. THEY HAVE MADE IT CLEAR THEY WISH TO CONTINUE TO DO THIS AND KIA EXECUTIVES LEAD MECHANIC IS IN AGREEMENT WITH ME THEY SHOULD HAVE RECALLED THIS VEHICLE AFTER THE FIRST TIME IT HAPPENED. THE DOORS OPEN WHEN MOVING AND NOT MOVING. I HAVE PLENTY OF VIDEO RECORDINGS TO VERIFY.
Additional Notes:
KIA HAS HAD A MINIMAL OF 9 ATTEMPTS TO RECTIFY MY BLINKERS NOT WORKING AND WHEN WORKING, THEY DID SO INCORRECTLY. THE DOORS WERE ALSO OPENING WITHOUT COMMAND AND SOMETIMES THE OPEN DOOR LIGHT INDICATES THE DOORS ARE OPEN WHEN NOT. THEY HAVE NOT BEEN ABLE TO FIX THIS. THEY HAVE MADE IT CLEAR THEY WISH TO CONTINUE TO DO THIS AND KIA EXECUTIVES LEAD MECHANIC IS IN AGREEMENT WITH ME THEY SHOULD HAVE RECALLED THIS VEHICLE AFTER THE FIRST TIME IT HAPPENED. THE DOORS OPEN WHEN MOVING AND NOT MOVING. I HAVE PLENTY OF VIDEO RECORDINGS TO VERIFY.
Mfg Campaign: 11103652
Recall Date: Jun 24, 2018
Kia America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
THE VAN SLIDING DOORS DO NOT CLOSE PROPERLY. WHEN DRIVING, THE DOOR AJAR ALERT WILL LIGHT UP ON THE DASHBOARD. WE HAVE TO STOP THE CAR AND PUSH ON THE DOORS TO GET THEM TO CLOSE COMPLETELY. THE DOORS MAKE A LOUD GROANING SOUND WHEN THEY ARE CLOSING AND DO NOT CLOSE ALL THE WAY. THE DOORS WILL RE-OPEN EVEN AFTER YOU HAVE ATTEMPTED TO CLOSE THE DOOR.
Corrective Action:
THE VAN SLIDING DOORS DO NOT CLOSE PROPERLY. WHEN DRIVING, THE DOOR AJAR ALERT WILL LIGHT UP ON THE DASHBOARD. WE HAVE TO STOP THE CAR AND PUSH ON THE DOORS TO GET THEM TO CLOSE COMPLETELY. THE DOORS MAKE A LOUD GROANING SOUND WHEN THEY ARE CLOSING AND DO NOT CLOSE ALL THE WAY. THE DOORS WILL RE-OPEN EVEN AFTER YOU HAVE ATTEMPTED TO CLOSE THE DOOR.
Additional Notes:
THE VAN SLIDING DOORS DO NOT CLOSE PROPERLY. WHEN DRIVING, THE DOOR AJAR ALERT WILL LIGHT UP ON THE DASHBOARD. WE HAVE TO STOP THE CAR AND PUSH ON THE DOORS TO GET THEM TO CLOSE COMPLETELY. THE DOORS MAKE A LOUD GROANING SOUND WHEN THEY ARE CLOSING AND DO NOT CLOSE ALL THE WAY. THE DOORS WILL RE-OPEN EVEN AFTER YOU HAVE ATTEMPTED TO CLOSE THE DOOR.
Mfg Campaign: 11103557
Recall Date: Jun 23, 2018
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE POWER SLIDING DOORS HAVE CRUSHED ME TO THE POINT OF BRUSING MY RIBS. THEY DID NOT RETRACT WITH ME IN THE DOORWAY. SLIDING POWER DOORS FAIL TO RETRACT WHEN PRESSURE IS APPLIED AND SOMETIMES SPONTANEOUSLY CLOSE WITHOUT BUTTONS PUSHED OR HANDLES BEING TOUCHED (VEHICLE WAS SOLD TO US WITH DOCUMENTED DOOR NOISE ISSUES THAT WAS UNDISCLOSED TO US) DOORS WILL ALSO ALERT THAT THEY ARE OPEN WHILE DRIVING. DOORS CAN NOT BE OPENED UNLESS VAN IS IN PARK. WE HAVE HAD TO PULL OVER ON THE INTERSTATE PUT VAN IN PARK OPEN AND RECLOSE DOORS TO GET THE ALARM TO TURN OFF. ALL INTERMITTEN ISSUES THAT CANNOT BE DUPLICATED BUT HIGHLY UNSAFE
Corrective Action:
THE POWER SLIDING DOORS HAVE CRUSHED ME TO THE POINT OF BRUSING MY RIBS. THEY DID NOT RETRACT WITH ME IN THE DOORWAY. SLIDING POWER DOORS FAIL TO RETRACT WHEN PRESSURE IS APPLIED AND SOMETIMES SPONTANEOUSLY CLOSE WITHOUT BUTTONS PUSHED OR HANDLES BEING TOUCHED (VEHICLE WAS SOLD TO US WITH DOCUMENTED DOOR NOISE ISSUES THAT WAS UNDISCLOSED TO US) DOORS WILL ALSO ALERT THAT THEY ARE OPEN WHILE DRIVING. DOORS CAN NOT BE OPENED UNLESS VAN IS IN PARK. WE HAVE HAD TO PULL OVER ON THE INTERSTATE PUT VAN IN PARK OPEN AND RECLOSE DOORS TO GET THE ALARM TO TURN OFF. ALL INTERMITTEN ISSUES THAT CANNOT BE DUPLICATED BUT HIGHLY UNSAFE
Additional Notes:
THE POWER SLIDING DOORS HAVE CRUSHED ME TO THE POINT OF BRUSING MY RIBS. THEY DID NOT RETRACT WITH ME IN THE DOORWAY. SLIDING POWER DOORS FAIL TO RETRACT WHEN PRESSURE IS APPLIED AND SOMETIMES SPONTANEOUSLY CLOSE WITHOUT BUTTONS PUSHED OR HANDLES BEING TOUCHED (VEHICLE WAS SOLD TO US WITH DOCUMENTED DOOR NOISE ISSUES THAT WAS UNDISCLOSED TO US) DOORS WILL ALSO ALERT THAT THEY ARE OPEN WHILE DRIVING. DOORS CAN NOT BE OPENED UNLESS VAN IS IN PARK. WE HAVE HAD TO PULL OVER ON THE INTERSTATE PUT VAN IN PARK OPEN AND RECLOSE DOORS TO GET THE ALARM TO TURN OFF. ALL INTERMITTEN ISSUES THAT CANNOT BE DUPLICATED BUT HIGHLY UNSAFE
Mfg Campaign: 11100310
Recall Date: Jun 7, 2018
Kia America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
WAS DRIVING ON AN INTERSTATE HIGHWAY AT NIGHT WHEN SUDDENLY THE DASHBOARD LIGHTS WENT OUT. AFTER A FEW SECONDS, THE HEADLIGHTS WENT OUT AS WELL. THIS WAS DEFINITELY A LIFE-THREATENING SITUATION! IT HAPPENED ON A 2200 MILE TRIP AND NECESSITATED CHANGING PLANS, MOTEL RESERVATIONS, AND ARRIVING LATE AT THE DESTINATION, BECAUSE... IT WAS THE WEEKEND (NO SERVICE AVAILABLE) AND WE HAD TO DRIVE ONLY IN DAYLIGHT HOURS. TAKING IT TO A KIA DEALER ASAP, BUT AM EXPECTING AN "WE CAN'T FIND ANYTHING WRONG BECAUSE IT'S AN INTERMITTENT PROBLEM." RESPONSE.
Corrective Action:
WAS DRIVING ON AN INTERSTATE HIGHWAY AT NIGHT WHEN SUDDENLY THE DASHBOARD LIGHTS WENT OUT. AFTER A FEW SECONDS, THE HEADLIGHTS WENT OUT AS WELL. THIS WAS DEFINITELY A LIFE-THREATENING SITUATION! IT HAPPENED ON A 2200 MILE TRIP AND NECESSITATED CHANGING PLANS, MOTEL RESERVATIONS, AND ARRIVING LATE AT THE DESTINATION, BECAUSE... IT WAS THE WEEKEND (NO SERVICE AVAILABLE) AND WE HAD TO DRIVE ONLY IN DAYLIGHT HOURS. TAKING IT TO A KIA DEALER ASAP, BUT AM EXPECTING AN "WE CAN'T FIND ANYTHING WRONG BECAUSE IT'S AN INTERMITTENT PROBLEM." RESPONSE.
Additional Notes:
WAS DRIVING ON AN INTERSTATE HIGHWAY AT NIGHT WHEN SUDDENLY THE DASHBOARD LIGHTS WENT OUT. AFTER A FEW SECONDS, THE HEADLIGHTS WENT OUT AS WELL. THIS WAS DEFINITELY A LIFE-THREATENING SITUATION! IT HAPPENED ON A 2200 MILE TRIP AND NECESSITATED CHANGING PLANS, MOTEL RESERVATIONS, AND ARRIVING LATE AT THE DESTINATION, BECAUSE... IT WAS THE WEEKEND (NO SERVICE AVAILABLE) AND WE HAD TO DRIVE ONLY IN DAYLIGHT HOURS. TAKING IT TO A KIA DEALER ASAP, BUT AM EXPECTING AN "WE CAN'T FIND ANYTHING WRONG BECAUSE IT'S AN INTERMITTENT PROBLEM." RESPONSE.
Mfg Campaign: 11052308
Recall Date: Dec 4, 2017
Kia America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
WHILE PULLING INTO MY DRIVEWAY GOING BETWEEN 5-10 MPH I APPLIED THE BRAKE AND THE VEHICLE LUNGED FORWARD INTO MY GARAGE DOOR WHICH WAS CLOSED AND DAMAGED ANOTHER CAR PARKED IN THE GARAGE. IF THE OTHER CAR WAS NOT THERE TO STOP IT I MAY HAVE BEEN KILLED. I REPORTED THIS TO KIA AND THE INVESTIGATION ONLY SHOWED A BLOWN FUSE WHEN THEY CONNECTED IT TO THE TESTER. THERE ARE TWO OTHER ACCIDENTS THAT I KNOW OF WITH SIMILAR CIRCUMSTANCES, PLEASE CHECK INTO THIS BEFORE SOMEONE IS KILLED OR LOSES MONEY DUE TO SOMETHING THAT WAS NOT THEIR FAULT. BY THE WAY I WAS TURNING RIGHT INTO MY DRIVEWAY AND MY HUSBAND WAS BACKING OUT IN HIS CAR WHEN THIS TOOK PLACE AND HE SAW THE WHOLE THING.
Corrective Action:
WHILE PULLING INTO MY DRIVEWAY GOING BETWEEN 5-10 MPH I APPLIED THE BRAKE AND THE VEHICLE LUNGED FORWARD INTO MY GARAGE DOOR WHICH WAS CLOSED AND DAMAGED ANOTHER CAR PARKED IN THE GARAGE. IF THE OTHER CAR WAS NOT THERE TO STOP IT I MAY HAVE BEEN KILLED. I REPORTED THIS TO KIA AND THE INVESTIGATION ONLY SHOWED A BLOWN FUSE WHEN THEY CONNECTED IT TO THE TESTER. THERE ARE TWO OTHER ACCIDENTS THAT I KNOW OF WITH SIMILAR CIRCUMSTANCES, PLEASE CHECK INTO THIS BEFORE SOMEONE IS KILLED OR LOSES MONEY DUE TO SOMETHING THAT WAS NOT THEIR FAULT. BY THE WAY I WAS TURNING RIGHT INTO MY DRIVEWAY AND MY HUSBAND WAS BACKING OUT IN HIS CAR WHEN THIS TOOK PLACE AND HE SAW THE WHOLE THING.
Additional Notes:
WHILE PULLING INTO MY DRIVEWAY GOING BETWEEN 5-10 MPH I APPLIED THE BRAKE AND THE VEHICLE LUNGED FORWARD INTO MY GARAGE DOOR WHICH WAS CLOSED AND DAMAGED ANOTHER CAR PARKED IN THE GARAGE. IF THE OTHER CAR WAS NOT THERE TO STOP IT I MAY HAVE BEEN KILLED. I REPORTED THIS TO KIA AND THE INVESTIGATION ONLY SHOWED A BLOWN FUSE WHEN THEY CONNECTED IT TO THE TESTER. THERE ARE TWO OTHER ACCIDENTS THAT I KNOW OF WITH SIMILAR CIRCUMSTANCES, PLEASE CHECK INTO THIS BEFORE SOMEONE IS KILLED OR LOSES MONEY DUE TO SOMETHING THAT WAS NOT THEIR FAULT. BY THE WAY I WAS TURNING RIGHT INTO MY DRIVEWAY AND MY HUSBAND WAS BACKING OUT IN HIS CAR WHEN THIS TOOK PLACE AND HE SAW THE WHOLE THING.
Mfg Campaign: 11046496
Recall Date: Nov 16, 2017
Kia America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
WHILE PULLING INTO MY DRIVEWAY GOING BETWEEN 5-10 MPH I APPLIED THE BRAKE AND THE VEHICLE LUNGED FORWARD INTO MY GARAGE DOOR WHICH WAS CLOSED AND DAMAGED ANOTHER CAR PARKED IN THE GARAGE. IF THE OTHER CAR WAS NOT THERE TO STOP IT I MAY HAVE BEEN KILLED. I REPORTED THIS TO KIA AND THE INVESTIGATION ONLY SHOWED A BLOWN FUSE WHEN THEY CONNECTED IT TO THE TESTER. THERE ARE TWO OTHER ACCIDENTS THAT I KNOW OF WITH SIMILAR CIRCUMSTANCES, PLEASE CHECK INTO THIS BEFORE SOMEONE IS KILLED OR LOSES MONEY DUE TO SOMETHING THAT WAS NOT THEIR FAULT. BY THE WAY I WAS TURNING RIGHT INTO MY DRIVEWAY AND MY HUSBAND WAS BACKING OUT IN HIS CAR WHEN THIS TOOK PLACE AND HE SAW THE WHOLE THING.
Corrective Action:
WHILE PULLING INTO MY DRIVEWAY GOING BETWEEN 5-10 MPH I APPLIED THE BRAKE AND THE VEHICLE LUNGED FORWARD INTO MY GARAGE DOOR WHICH WAS CLOSED AND DAMAGED ANOTHER CAR PARKED IN THE GARAGE. IF THE OTHER CAR WAS NOT THERE TO STOP IT I MAY HAVE BEEN KILLED. I REPORTED THIS TO KIA AND THE INVESTIGATION ONLY SHOWED A BLOWN FUSE WHEN THEY CONNECTED IT TO THE TESTER. THERE ARE TWO OTHER ACCIDENTS THAT I KNOW OF WITH SIMILAR CIRCUMSTANCES, PLEASE CHECK INTO THIS BEFORE SOMEONE IS KILLED OR LOSES MONEY DUE TO SOMETHING THAT WAS NOT THEIR FAULT. BY THE WAY I WAS TURNING RIGHT INTO MY DRIVEWAY AND MY HUSBAND WAS BACKING OUT IN HIS CAR WHEN THIS TOOK PLACE AND HE SAW THE WHOLE THING.
Additional Notes:
WHILE PULLING INTO MY DRIVEWAY GOING BETWEEN 5-10 MPH I APPLIED THE BRAKE AND THE VEHICLE LUNGED FORWARD INTO MY GARAGE DOOR WHICH WAS CLOSED AND DAMAGED ANOTHER CAR PARKED IN THE GARAGE. IF THE OTHER CAR WAS NOT THERE TO STOP IT I MAY HAVE BEEN KILLED. I REPORTED THIS TO KIA AND THE INVESTIGATION ONLY SHOWED A BLOWN FUSE WHEN THEY CONNECTED IT TO THE TESTER. THERE ARE TWO OTHER ACCIDENTS THAT I KNOW OF WITH SIMILAR CIRCUMSTANCES, PLEASE CHECK INTO THIS BEFORE SOMEONE IS KILLED OR LOSES MONEY DUE TO SOMETHING THAT WAS NOT THEIR FAULT. BY THE WAY I WAS TURNING RIGHT INTO MY DRIVEWAY AND MY HUSBAND WAS BACKING OUT IN HIS CAR WHEN THIS TOOK PLACE AND HE SAW THE WHOLE THING.
Mfg Campaign: 11046496
Recall Date: Nov 16, 2017
Kia America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
WHILE PULLING INTO MY DRIVEWAY GOING BETWEEN 5-10 MPH I APPLIED THE BRAKE AND THE VEHICLE LUNGED FORWARD INTO MY GARAGE DOOR WHICH WAS CLOSED AND DAMAGED ANOTHER CAR PARKED IN THE GARAGE. IF THE OTHER CAR WAS NOT THERE TO STOP IT I MAY HAVE BEEN KILLED. I REPORTED THIS TO KIA AND THE INVESTIGATION ONLY SHOWED A BLOWN FUSE WHEN THEY CONNECTED IT TO THE TESTER. THERE ARE TWO OTHER ACCIDENTS THAT I KNOW OF WITH SIMILAR CIRCUMSTANCES, PLEASE CHECK INTO THIS BEFORE SOMEONE IS KILLED OR LOSES MONEY DUE TO SOMETHING THAT WAS NOT THEIR FAULT. BY THE WAY I WAS TURNING RIGHT INTO MY DRIVEWAY AND MY HUSBAND WAS BACKING OUT IN HIS CAR WHEN THIS TOOK PLACE AND HE SAW THE WHOLE THING.
Corrective Action:
WHILE PULLING INTO MY DRIVEWAY GOING BETWEEN 5-10 MPH I APPLIED THE BRAKE AND THE VEHICLE LUNGED FORWARD INTO MY GARAGE DOOR WHICH WAS CLOSED AND DAMAGED ANOTHER CAR PARKED IN THE GARAGE. IF THE OTHER CAR WAS NOT THERE TO STOP IT I MAY HAVE BEEN KILLED. I REPORTED THIS TO KIA AND THE INVESTIGATION ONLY SHOWED A BLOWN FUSE WHEN THEY CONNECTED IT TO THE TESTER. THERE ARE TWO OTHER ACCIDENTS THAT I KNOW OF WITH SIMILAR CIRCUMSTANCES, PLEASE CHECK INTO THIS BEFORE SOMEONE IS KILLED OR LOSES MONEY DUE TO SOMETHING THAT WAS NOT THEIR FAULT. BY THE WAY I WAS TURNING RIGHT INTO MY DRIVEWAY AND MY HUSBAND WAS BACKING OUT IN HIS CAR WHEN THIS TOOK PLACE AND HE SAW THE WHOLE THING.
Additional Notes:
WHILE PULLING INTO MY DRIVEWAY GOING BETWEEN 5-10 MPH I APPLIED THE BRAKE AND THE VEHICLE LUNGED FORWARD INTO MY GARAGE DOOR WHICH WAS CLOSED AND DAMAGED ANOTHER CAR PARKED IN THE GARAGE. IF THE OTHER CAR WAS NOT THERE TO STOP IT I MAY HAVE BEEN KILLED. I REPORTED THIS TO KIA AND THE INVESTIGATION ONLY SHOWED A BLOWN FUSE WHEN THEY CONNECTED IT TO THE TESTER. THERE ARE TWO OTHER ACCIDENTS THAT I KNOW OF WITH SIMILAR CIRCUMSTANCES, PLEASE CHECK INTO THIS BEFORE SOMEONE IS KILLED OR LOSES MONEY DUE TO SOMETHING THAT WAS NOT THEIR FAULT. BY THE WAY I WAS TURNING RIGHT INTO MY DRIVEWAY AND MY HUSBAND WAS BACKING OUT IN HIS CAR WHEN THIS TOOK PLACE AND HE SAW THE WHOLE THING.
Mfg Campaign: 11046496
Recall Date: Nov 16, 2017
Kia America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
TL* THE CONTACT OWNS A 2016 KIA SEDONA. THE CONTACT STATED THAT THE SUN ROOF SPONTANEOUSLY SHATTERED WHILE DRIVING 65 MPH. THE FAILURE OCCURRED WITHOUT WARNING. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO JEFFREY KIA (30900 GRATIOT AVE, ROSEVILLE, MI), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 26,000. *BF UPDATED 8/13/18*JB
Corrective Action:
TL* THE CONTACT OWNS A 2016 KIA SEDONA. THE CONTACT STATED THAT THE SUN ROOF SPONTANEOUSLY SHATTERED WHILE DRIVING 65 MPH. THE FAILURE OCCURRED WITHOUT WARNING. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO JEFFREY KIA (30900 GRATIOT AVE, ROSEVILLE, MI), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 26,000. *BF UPDATED 8/13/18*JB
Additional Notes:
TL* THE CONTACT OWNS A 2016 KIA SEDONA. THE CONTACT STATED THAT THE SUN ROOF SPONTANEOUSLY SHATTERED WHILE DRIVING 65 MPH. THE FAILURE OCCURRED WITHOUT WARNING. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO JEFFREY KIA (30900 GRATIOT AVE, ROSEVILLE, MI), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 26,000. *BF UPDATED 8/13/18*JB
Mfg Campaign: 11045567
Recall Date: Nov 13, 2017
Kia America, Inc.
Defect Description:
VISIBILITY:SUN/MOON ROOF ASSEMBLY
Potential Consequences:
TL* THE CONTACT OWNS A 2016 KIA SEDONA. THE CONTACT STATED THAT THE SUN ROOF SPONTANEOUSLY SHATTERED WHILE DRIVING 65 MPH. THE FAILURE OCCURRED WITHOUT WARNING. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO JEFFREY KIA (30900 GRATIOT AVE, ROSEVILLE, MI), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 26,000. *BF UPDATED 8/13/18*JB
Corrective Action:
TL* THE CONTACT OWNS A 2016 KIA SEDONA. THE CONTACT STATED THAT THE SUN ROOF SPONTANEOUSLY SHATTERED WHILE DRIVING 65 MPH. THE FAILURE OCCURRED WITHOUT WARNING. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO JEFFREY KIA (30900 GRATIOT AVE, ROSEVILLE, MI), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 26,000. *BF UPDATED 8/13/18*JB
Additional Notes:
TL* THE CONTACT OWNS A 2016 KIA SEDONA. THE CONTACT STATED THAT THE SUN ROOF SPONTANEOUSLY SHATTERED WHILE DRIVING 65 MPH. THE FAILURE OCCURRED WITHOUT WARNING. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO JEFFREY KIA (30900 GRATIOT AVE, ROSEVILLE, MI), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 26,000. *BF UPDATED 8/13/18*JB
Mfg Campaign: 11045567
Recall Date: Nov 13, 2017
Kia America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
AIR BAG LIGHT COMES ON AND OFF FREQUENTLY WITH NO EXPLANATION AS TO WHY. THE PASSENGER SEAT BELT LIGHT BLINKS ON AND OFF WITH NO PASSENGER AND NOTHING IN THE SEAT. THIS HAPPENS WHILE DRIVING THE VEHICLE OR AT START UP OF THE VEHICLE THE LIGHTS MAY STAY ON. I FEAR THAT IF NEEDED MY AIRBAGS MAY NOT DEPLOY PROPERLY.
Corrective Action:
AIR BAG LIGHT COMES ON AND OFF FREQUENTLY WITH NO EXPLANATION AS TO WHY. THE PASSENGER SEAT BELT LIGHT BLINKS ON AND OFF WITH NO PASSENGER AND NOTHING IN THE SEAT. THIS HAPPENS WHILE DRIVING THE VEHICLE OR AT START UP OF THE VEHICLE THE LIGHTS MAY STAY ON. I FEAR THAT IF NEEDED MY AIRBAGS MAY NOT DEPLOY PROPERLY.
Additional Notes:
AIR BAG LIGHT COMES ON AND OFF FREQUENTLY WITH NO EXPLANATION AS TO WHY. THE PASSENGER SEAT BELT LIGHT BLINKS ON AND OFF WITH NO PASSENGER AND NOTHING IN THE SEAT. THIS HAPPENS WHILE DRIVING THE VEHICLE OR AT START UP OF THE VEHICLE THE LIGHTS MAY STAY ON. I FEAR THAT IF NEEDED MY AIRBAGS MAY NOT DEPLOY PROPERLY.
Mfg Campaign: 11034238
Recall Date: Oct 18, 2017
Kia America, Inc.
Defect Description:
SEAT BELTS
Potential Consequences:
AIR BAG LIGHT COMES ON AND OFF FREQUENTLY WITH NO EXPLANATION AS TO WHY. THE PASSENGER SEAT BELT LIGHT BLINKS ON AND OFF WITH NO PASSENGER AND NOTHING IN THE SEAT. THIS HAPPENS WHILE DRIVING THE VEHICLE OR AT START UP OF THE VEHICLE THE LIGHTS MAY STAY ON. I FEAR THAT IF NEEDED MY AIRBAGS MAY NOT DEPLOY PROPERLY.
Corrective Action:
AIR BAG LIGHT COMES ON AND OFF FREQUENTLY WITH NO EXPLANATION AS TO WHY. THE PASSENGER SEAT BELT LIGHT BLINKS ON AND OFF WITH NO PASSENGER AND NOTHING IN THE SEAT. THIS HAPPENS WHILE DRIVING THE VEHICLE OR AT START UP OF THE VEHICLE THE LIGHTS MAY STAY ON. I FEAR THAT IF NEEDED MY AIRBAGS MAY NOT DEPLOY PROPERLY.
Additional Notes:
AIR BAG LIGHT COMES ON AND OFF FREQUENTLY WITH NO EXPLANATION AS TO WHY. THE PASSENGER SEAT BELT LIGHT BLINKS ON AND OFF WITH NO PASSENGER AND NOTHING IN THE SEAT. THIS HAPPENS WHILE DRIVING THE VEHICLE OR AT START UP OF THE VEHICLE THE LIGHTS MAY STAY ON. I FEAR THAT IF NEEDED MY AIRBAGS MAY NOT DEPLOY PROPERLY.
Mfg Campaign: 11034238
Recall Date: Oct 18, 2017
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I OWN A KIA SEDONA 2016 HAVE ABOUT 20000 I AM THE SECOND OWNER I WAS TAKED TO THE SERVICE TO THE SAME DEALER WHERE I BOUGHT AND THE TECHNICIAN TALK ME THEM WILL GO TO CHECK THE BRAKE SYSTEM AND IAGREE, LATTER THE SAME DAY HE CALL ME AND TALK ME ABOUT SOME VIBRATION IN THE STEERING WELL I READY KNOW ABOUT SO HE TALK ME THE ROTORS HAVE TO BE RESURFACED FOR REAL THIS VEHICLE ONLY HAVE 20000 MILES HE EXPLAINS TO ME ME ABOUT THE WEIGHT AND THE SIZE BUT I NEVER HAVE THIS DONE BEFORE IN ANY CAR I BEEN DRIVING OR OWNED IN MY ENTIRE LIFE I JUST LIKE TO KNOW IS KIA USE THE RIGHT QUALITY OF THE MATERIAL FOR THIS TYPE OF VEHICLE THANKS FOR YOU ATTENTION
Corrective Action:
I OWN A KIA SEDONA 2016 HAVE ABOUT 20000 I AM THE SECOND OWNER I WAS TAKED TO THE SERVICE TO THE SAME DEALER WHERE I BOUGHT AND THE TECHNICIAN TALK ME THEM WILL GO TO CHECK THE BRAKE SYSTEM AND IAGREE, LATTER THE SAME DAY HE CALL ME AND TALK ME ABOUT SOME VIBRATION IN THE STEERING WELL I READY KNOW ABOUT SO HE TALK ME THE ROTORS HAVE TO BE RESURFACED FOR REAL THIS VEHICLE ONLY HAVE 20000 MILES HE EXPLAINS TO ME ME ABOUT THE WEIGHT AND THE SIZE BUT I NEVER HAVE THIS DONE BEFORE IN ANY CAR I BEEN DRIVING OR OWNED IN MY ENTIRE LIFE I JUST LIKE TO KNOW IS KIA USE THE RIGHT QUALITY OF THE MATERIAL FOR THIS TYPE OF VEHICLE THANKS FOR YOU ATTENTION
Additional Notes:
I OWN A KIA SEDONA 2016 HAVE ABOUT 20000 I AM THE SECOND OWNER I WAS TAKED TO THE SERVICE TO THE SAME DEALER WHERE I BOUGHT AND THE TECHNICIAN TALK ME THEM WILL GO TO CHECK THE BRAKE SYSTEM AND IAGREE, LATTER THE SAME DAY HE CALL ME AND TALK ME ABOUT SOME VIBRATION IN THE STEERING WELL I READY KNOW ABOUT SO HE TALK ME THE ROTORS HAVE TO BE RESURFACED FOR REAL THIS VEHICLE ONLY HAVE 20000 MILES HE EXPLAINS TO ME ME ABOUT THE WEIGHT AND THE SIZE BUT I NEVER HAVE THIS DONE BEFORE IN ANY CAR I BEEN DRIVING OR OWNED IN MY ENTIRE LIFE I JUST LIKE TO KNOW IS KIA USE THE RIGHT QUALITY OF THE MATERIAL FOR THIS TYPE OF VEHICLE THANKS FOR YOU ATTENTION
Mfg Campaign: 11004680
Recall Date: Jul 11, 2017
Kia America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
RENTED A CAR FROM THE AIRPORT IN DENVER AND IT WAS THE LAST 4 CARS ON THERE LOT. I WAS DRIVING THE CAR LOST IN DENVER CAR WAS PULLING TO THE CENTER OF THE CARON BOTH SIDES. I SAID THERE IS SOMETHING WRONG WITH THIS CAR. I WAS LOOKING FOR STREET SIGNS ABOUT 20 MPH AND THE CAR TOOK OFF AND HIT 2 CARS THE AIR BAGS WENT OFF I LET GO OF STREEING WHEEL AND THE CAR WAS TOWED TO THE SALVAGE LOT IN 20 DAYS RENTAL PLACE NEVER CONTACTED ME PUT MONEY BACK IN MY ACCT AND NEVER GAVE ME MY THINGS IN TRAVEL. NOW I HAVE TO GET A LAWYER TO DEFEND ME. AND I AM BLESS I HAVE A BROKEN SCREW IN MY FUSION AND I COULD OF BEEN PARALYZED THIS CAR SHOULD NOT BE ON THE ROAD.
Corrective Action:
RENTED A CAR FROM THE AIRPORT IN DENVER AND IT WAS THE LAST 4 CARS ON THERE LOT. I WAS DRIVING THE CAR LOST IN DENVER CAR WAS PULLING TO THE CENTER OF THE CARON BOTH SIDES. I SAID THERE IS SOMETHING WRONG WITH THIS CAR. I WAS LOOKING FOR STREET SIGNS ABOUT 20 MPH AND THE CAR TOOK OFF AND HIT 2 CARS THE AIR BAGS WENT OFF I LET GO OF STREEING WHEEL AND THE CAR WAS TOWED TO THE SALVAGE LOT IN 20 DAYS RENTAL PLACE NEVER CONTACTED ME PUT MONEY BACK IN MY ACCT AND NEVER GAVE ME MY THINGS IN TRAVEL. NOW I HAVE TO GET A LAWYER TO DEFEND ME. AND I AM BLESS I HAVE A BROKEN SCREW IN MY FUSION AND I COULD OF BEEN PARALYZED THIS CAR SHOULD NOT BE ON THE ROAD.
Additional Notes:
RENTED A CAR FROM THE AIRPORT IN DENVER AND IT WAS THE LAST 4 CARS ON THERE LOT. I WAS DRIVING THE CAR LOST IN DENVER CAR WAS PULLING TO THE CENTER OF THE CARON BOTH SIDES. I SAID THERE IS SOMETHING WRONG WITH THIS CAR. I WAS LOOKING FOR STREET SIGNS ABOUT 20 MPH AND THE CAR TOOK OFF AND HIT 2 CARS THE AIR BAGS WENT OFF I LET GO OF STREEING WHEEL AND THE CAR WAS TOWED TO THE SALVAGE LOT IN 20 DAYS RENTAL PLACE NEVER CONTACTED ME PUT MONEY BACK IN MY ACCT AND NEVER GAVE ME MY THINGS IN TRAVEL. NOW I HAVE TO GET A LAWYER TO DEFEND ME. AND I AM BLESS I HAVE A BROKEN SCREW IN MY FUSION AND I COULD OF BEEN PARALYZED THIS CAR SHOULD NOT BE ON THE ROAD.
Mfg Campaign: 11001982
Recall Date: Jun 28, 2017
Kia America, Inc.
Defect Description:
STEERING
Potential Consequences:
RENTED A CAR FROM THE AIRPORT IN DENVER AND IT WAS THE LAST 4 CARS ON THERE LOT. I WAS DRIVING THE CAR LOST IN DENVER CAR WAS PULLING TO THE CENTER OF THE CARON BOTH SIDES. I SAID THERE IS SOMETHING WRONG WITH THIS CAR. I WAS LOOKING FOR STREET SIGNS ABOUT 20 MPH AND THE CAR TOOK OFF AND HIT 2 CARS THE AIR BAGS WENT OFF I LET GO OF STREEING WHEEL AND THE CAR WAS TOWED TO THE SALVAGE LOT IN 20 DAYS RENTAL PLACE NEVER CONTACTED ME PUT MONEY BACK IN MY ACCT AND NEVER GAVE ME MY THINGS IN TRAVEL. NOW I HAVE TO GET A LAWYER TO DEFEND ME. AND I AM BLESS I HAVE A BROKEN SCREW IN MY FUSION AND I COULD OF BEEN PARALYZED THIS CAR SHOULD NOT BE ON THE ROAD.
Corrective Action:
RENTED A CAR FROM THE AIRPORT IN DENVER AND IT WAS THE LAST 4 CARS ON THERE LOT. I WAS DRIVING THE CAR LOST IN DENVER CAR WAS PULLING TO THE CENTER OF THE CARON BOTH SIDES. I SAID THERE IS SOMETHING WRONG WITH THIS CAR. I WAS LOOKING FOR STREET SIGNS ABOUT 20 MPH AND THE CAR TOOK OFF AND HIT 2 CARS THE AIR BAGS WENT OFF I LET GO OF STREEING WHEEL AND THE CAR WAS TOWED TO THE SALVAGE LOT IN 20 DAYS RENTAL PLACE NEVER CONTACTED ME PUT MONEY BACK IN MY ACCT AND NEVER GAVE ME MY THINGS IN TRAVEL. NOW I HAVE TO GET A LAWYER TO DEFEND ME. AND I AM BLESS I HAVE A BROKEN SCREW IN MY FUSION AND I COULD OF BEEN PARALYZED THIS CAR SHOULD NOT BE ON THE ROAD.
Additional Notes:
RENTED A CAR FROM THE AIRPORT IN DENVER AND IT WAS THE LAST 4 CARS ON THERE LOT. I WAS DRIVING THE CAR LOST IN DENVER CAR WAS PULLING TO THE CENTER OF THE CARON BOTH SIDES. I SAID THERE IS SOMETHING WRONG WITH THIS CAR. I WAS LOOKING FOR STREET SIGNS ABOUT 20 MPH AND THE CAR TOOK OFF AND HIT 2 CARS THE AIR BAGS WENT OFF I LET GO OF STREEING WHEEL AND THE CAR WAS TOWED TO THE SALVAGE LOT IN 20 DAYS RENTAL PLACE NEVER CONTACTED ME PUT MONEY BACK IN MY ACCT AND NEVER GAVE ME MY THINGS IN TRAVEL. NOW I HAVE TO GET A LAWYER TO DEFEND ME. AND I AM BLESS I HAVE A BROKEN SCREW IN MY FUSION AND I COULD OF BEEN PARALYZED THIS CAR SHOULD NOT BE ON THE ROAD.
Mfg Campaign: 11001982
Recall Date: Jun 28, 2017
Kia America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
RENTED A CAR FROM THE AIRPORT IN DENVER AND IT WAS THE LAST 4 CARS ON THERE LOT. I WAS DRIVING THE CAR LOST IN DENVER CAR WAS PULLING TO THE CENTER OF THE CARON BOTH SIDES. I SAID THERE IS SOMETHING WRONG WITH THIS CAR. I WAS LOOKING FOR STREET SIGNS ABOUT 20 MPH AND THE CAR TOOK OFF AND HIT 2 CARS THE AIR BAGS WENT OFF I LET GO OF STREEING WHEEL AND THE CAR WAS TOWED TO THE SALVAGE LOT IN 20 DAYS RENTAL PLACE NEVER CONTACTED ME PUT MONEY BACK IN MY ACCT AND NEVER GAVE ME MY THINGS IN TRAVEL. NOW I HAVE TO GET A LAWYER TO DEFEND ME. AND I AM BLESS I HAVE A BROKEN SCREW IN MY FUSION AND I COULD OF BEEN PARALYZED THIS CAR SHOULD NOT BE ON THE ROAD.
Corrective Action:
RENTED A CAR FROM THE AIRPORT IN DENVER AND IT WAS THE LAST 4 CARS ON THERE LOT. I WAS DRIVING THE CAR LOST IN DENVER CAR WAS PULLING TO THE CENTER OF THE CARON BOTH SIDES. I SAID THERE IS SOMETHING WRONG WITH THIS CAR. I WAS LOOKING FOR STREET SIGNS ABOUT 20 MPH AND THE CAR TOOK OFF AND HIT 2 CARS THE AIR BAGS WENT OFF I LET GO OF STREEING WHEEL AND THE CAR WAS TOWED TO THE SALVAGE LOT IN 20 DAYS RENTAL PLACE NEVER CONTACTED ME PUT MONEY BACK IN MY ACCT AND NEVER GAVE ME MY THINGS IN TRAVEL. NOW I HAVE TO GET A LAWYER TO DEFEND ME. AND I AM BLESS I HAVE A BROKEN SCREW IN MY FUSION AND I COULD OF BEEN PARALYZED THIS CAR SHOULD NOT BE ON THE ROAD.
Additional Notes:
RENTED A CAR FROM THE AIRPORT IN DENVER AND IT WAS THE LAST 4 CARS ON THERE LOT. I WAS DRIVING THE CAR LOST IN DENVER CAR WAS PULLING TO THE CENTER OF THE CARON BOTH SIDES. I SAID THERE IS SOMETHING WRONG WITH THIS CAR. I WAS LOOKING FOR STREET SIGNS ABOUT 20 MPH AND THE CAR TOOK OFF AND HIT 2 CARS THE AIR BAGS WENT OFF I LET GO OF STREEING WHEEL AND THE CAR WAS TOWED TO THE SALVAGE LOT IN 20 DAYS RENTAL PLACE NEVER CONTACTED ME PUT MONEY BACK IN MY ACCT AND NEVER GAVE ME MY THINGS IN TRAVEL. NOW I HAVE TO GET A LAWYER TO DEFEND ME. AND I AM BLESS I HAVE A BROKEN SCREW IN MY FUSION AND I COULD OF BEEN PARALYZED THIS CAR SHOULD NOT BE ON THE ROAD.
Mfg Campaign: 11001982
Recall Date: Jun 28, 2017
Kia America, Inc.
Defect Description:
LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK
Potential Consequences:
TL* THE CONTACT OWNS A 2016 KIA SEDONA. WHILE ATTEMPTING TO START THE VEHICLE, THE KEY FAILED TO TURN IN THE IGNITION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO THE DEALER. THE CONTACT ALSO STATED THAT THE REAR HATCH WAS DIFFICULT TO OPEN AFTER BEING UNLOCKED WITH THE KEY FOB. THE VEHICLE WAS TAKEN TO A DEALER, BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 9,960.
Corrective Action:
TL* THE CONTACT OWNS A 2016 KIA SEDONA. WHILE ATTEMPTING TO START THE VEHICLE, THE KEY FAILED TO TURN IN THE IGNITION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO THE DEALER. THE CONTACT ALSO STATED THAT THE REAR HATCH WAS DIFFICULT TO OPEN AFTER BEING UNLOCKED WITH THE KEY FOB. THE VEHICLE WAS TAKEN TO A DEALER, BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 9,960.
Additional Notes:
TL* THE CONTACT OWNS A 2016 KIA SEDONA. WHILE ATTEMPTING TO START THE VEHICLE, THE KEY FAILED TO TURN IN THE IGNITION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO THE DEALER. THE CONTACT ALSO STATED THAT THE REAR HATCH WAS DIFFICULT TO OPEN AFTER BEING UNLOCKED WITH THE KEY FOB. THE VEHICLE WAS TAKEN TO A DEALER, BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 9,960.
Mfg Campaign: 10985423
Recall Date: May 12, 2017
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2016 KIA SEDONA. WHILE ATTEMPTING TO START THE VEHICLE, THE KEY FAILED TO TURN IN THE IGNITION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO THE DEALER. THE CONTACT ALSO STATED THAT THE REAR HATCH WAS DIFFICULT TO OPEN AFTER BEING UNLOCKED WITH THE KEY FOB. THE VEHICLE WAS TAKEN TO A DEALER, BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 9,960.
Corrective Action:
TL* THE CONTACT OWNS A 2016 KIA SEDONA. WHILE ATTEMPTING TO START THE VEHICLE, THE KEY FAILED TO TURN IN THE IGNITION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO THE DEALER. THE CONTACT ALSO STATED THAT THE REAR HATCH WAS DIFFICULT TO OPEN AFTER BEING UNLOCKED WITH THE KEY FOB. THE VEHICLE WAS TAKEN TO A DEALER, BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 9,960.
Additional Notes:
TL* THE CONTACT OWNS A 2016 KIA SEDONA. WHILE ATTEMPTING TO START THE VEHICLE, THE KEY FAILED TO TURN IN THE IGNITION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO THE DEALER. THE CONTACT ALSO STATED THAT THE REAR HATCH WAS DIFFICULT TO OPEN AFTER BEING UNLOCKED WITH THE KEY FOB. THE VEHICLE WAS TAKEN TO A DEALER, BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 9,960.
Mfg Campaign: 10985423
Recall Date: May 12, 2017
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
VEHICLE ENGINE WILL RANDOMLY SHUT OFF WHILE DRIVING, CAUSING COMPLETE POWER FAILURE, INCLUDING POWER STEERING. IT HAS HAPPENED 7 TIMES IN 5 MONTHS. IT HAS HAPPENED FOUR TIMES WHILE SLOWING TO A STOP, TWICE WHILE EASING THROUGH A DRIVE THRU, AND ONCE WHILE GOING 30MPH DOWN A MAIN CITY STREET.
Corrective Action:
VEHICLE ENGINE WILL RANDOMLY SHUT OFF WHILE DRIVING, CAUSING COMPLETE POWER FAILURE, INCLUDING POWER STEERING. IT HAS HAPPENED 7 TIMES IN 5 MONTHS. IT HAS HAPPENED FOUR TIMES WHILE SLOWING TO A STOP, TWICE WHILE EASING THROUGH A DRIVE THRU, AND ONCE WHILE GOING 30MPH DOWN A MAIN CITY STREET.
Additional Notes:
VEHICLE ENGINE WILL RANDOMLY SHUT OFF WHILE DRIVING, CAUSING COMPLETE POWER FAILURE, INCLUDING POWER STEERING. IT HAS HAPPENED 7 TIMES IN 5 MONTHS. IT HAS HAPPENED FOUR TIMES WHILE SLOWING TO A STOP, TWICE WHILE EASING THROUGH A DRIVE THRU, AND ONCE WHILE GOING 30MPH DOWN A MAIN CITY STREET.
Mfg Campaign: 10971056
Recall Date: Apr 7, 2017
Kia America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
THE PERSISTENT PROBLEM THAT WE HAVE HAD WITH OUR VEHICLE IS THE ENGINE SHUTS DOWN WHILE DRIVING, CAUSING A SERIOUS SAFETY HAZARD. THE SAFETY HAZARD IS SERIOUS IN THAT, WHILE THE VEHICLE IS IN MOTION, POWER STEERING SHUTS OFF AND THE BRAKES ARE SLOW TO WORK. EACH OCCURRENCE HAS HAPPENED WHEN THE VEHICLE IS IN DRIVE AND MOVING AT A SPEED OF APPROXIMATELY 20-25 MPH. THIS HAS HAPPENED 3 TIMES: - JANUARY 29,2017 - JANUARY 30, 2017 - FEBRUARY 16, 2017 THE CIRCUMSTANCES IN EACH INSTANCE INCLUDED DRIVING AND MAINTAINING APPROXIMATELY 20-25 MPH. OTHER FACTORS ARE UNKNOWN. FORTUNATELY, IN EACH INSTANCE, I WAS ABLE TO PULL SAFELY TO THE SIDE OF THE ROAD AND ASSESS THE VEHICLE. THE FIRST TWO OCCURRENCES, I PUSHED THE START BUTTON AND IT WAS EVIDENT THE VEHICLE STARTING SYSTEM WAS ACTING UNUSUAL AS IT TRIED STARTING. THE VEHICLE EVENTUALLY STARTED AND I WAS ABLE TO CONTINUE DRIVING. THE THIRD OCCURRENCE ON FEBRUARY 16, 2017, I TOOK KIA'S ADVICE AND DID NOT ATTEMPT TO START THE VEHICLE AND CONTACTED KIA ROADSIDE SERVICE. THE SECOND EVENT OCCURRED THE NEXT DAY ON JANUARY 30, 2016 UNDER SIMILAR CIRCUMSTANCES. AGAIN I WAS ABLE TO PULL OVER WITHOUT THE POWER STEERING SYSTEM FUNCTIONING PROPERLY TO A SAFE AREA AND RE-START THE VEHICLE WITH THE SAME UNCOMMON SOUNDS FROM THE STARTING SYSTEM. I CALLED JOE MYERS KIA IN HOUSTON, TEXAS AND EXPLAINED THE OCCURRENCES. ON JANUARY 31, I DROVE THE VEHICLE TO JOE MYERS KIA FOR TROUBLESHOOTING AND REPAIR OF THE VEHICLE. THE VEHICLE HAS BEEN TO THE DEALERSHIP TWO TIMES TO ADDRESS THE SAFETY DEFECT. THE FIRST TIME WAS JANUARY 24, 2017 FOR 8 DAYS. THE SERVICE DEPARTMENT COULD NOT DUPLICATE THE CONCERN. THE NEXT TIME, IT WAS TOWED ON FEBRUARY 16, 2017 AND IT STAYED THERE FOR 41 DAYS. KIA DID INSTALL A FLIGHT RECORDER TO RECORD ALL SYSTEMS THE SECOND TIME THE VEHICLE WAS BROUGHT IN.
Corrective Action:
THE PERSISTENT PROBLEM THAT WE HAVE HAD WITH OUR VEHICLE IS THE ENGINE SHUTS DOWN WHILE DRIVING, CAUSING A SERIOUS SAFETY HAZARD. THE SAFETY HAZARD IS SERIOUS IN THAT, WHILE THE VEHICLE IS IN MOTION, POWER STEERING SHUTS OFF AND THE BRAKES ARE SLOW TO WORK. EACH OCCURRENCE HAS HAPPENED WHEN THE VEHICLE IS IN DRIVE AND MOVING AT A SPEED OF APPROXIMATELY 20-25 MPH. THIS HAS HAPPENED 3 TIMES: - JANUARY 29,2017 - JANUARY 30, 2017 - FEBRUARY 16, 2017 THE CIRCUMSTANCES IN EACH INSTANCE INCLUDED DRIVING AND MAINTAINING APPROXIMATELY 20-25 MPH. OTHER FACTORS ARE UNKNOWN. FORTUNATELY, IN EACH INSTANCE, I WAS ABLE TO PULL SAFELY TO THE SIDE OF THE ROAD AND ASSESS THE VEHICLE. THE FIRST TWO OCCURRENCES, I PUSHED THE START BUTTON AND IT WAS EVIDENT THE VEHICLE STARTING SYSTEM WAS ACTING UNUSUAL AS IT TRIED STARTING. THE VEHICLE EVENTUALLY STARTED AND I WAS ABLE TO CONTINUE DRIVING. THE THIRD OCCURRENCE ON FEBRUARY 16, 2017, I TOOK KIA'S ADVICE AND DID NOT ATTEMPT TO START THE VEHICLE AND CONTACTED KIA ROADSIDE SERVICE. THE SECOND EVENT OCCURRED THE NEXT DAY ON JANUARY 30, 2016 UNDER SIMILAR CIRCUMSTANCES. AGAIN I WAS ABLE TO PULL OVER WITHOUT THE POWER STEERING SYSTEM FUNCTIONING PROPERLY TO A SAFE AREA AND RE-START THE VEHICLE WITH THE SAME UNCOMMON SOUNDS FROM THE STARTING SYSTEM. I CALLED JOE MYERS KIA IN HOUSTON, TEXAS AND EXPLAINED THE OCCURRENCES. ON JANUARY 31, I DROVE THE VEHICLE TO JOE MYERS KIA FOR TROUBLESHOOTING AND REPAIR OF THE VEHICLE. THE VEHICLE HAS BEEN TO THE DEALERSHIP TWO TIMES TO ADDRESS THE SAFETY DEFECT. THE FIRST TIME WAS JANUARY 24, 2017 FOR 8 DAYS. THE SERVICE DEPARTMENT COULD NOT DUPLICATE THE CONCERN. THE NEXT TIME, IT WAS TOWED ON FEBRUARY 16, 2017 AND IT STAYED THERE FOR 41 DAYS. KIA DID INSTALL A FLIGHT RECORDER TO RECORD ALL SYSTEMS THE SECOND TIME THE VEHICLE WAS BROUGHT IN.
Additional Notes:
THE PERSISTENT PROBLEM THAT WE HAVE HAD WITH OUR VEHICLE IS THE ENGINE SHUTS DOWN WHILE DRIVING, CAUSING A SERIOUS SAFETY HAZARD. THE SAFETY HAZARD IS SERIOUS IN THAT, WHILE THE VEHICLE IS IN MOTION, POWER STEERING SHUTS OFF AND THE BRAKES ARE SLOW TO WORK. EACH OCCURRENCE HAS HAPPENED WHEN THE VEHICLE IS IN DRIVE AND MOVING AT A SPEED OF APPROXIMATELY 20-25 MPH. THIS HAS HAPPENED 3 TIMES: - JANUARY 29,2017 - JANUARY 30, 2017 - FEBRUARY 16, 2017 THE CIRCUMSTANCES IN EACH INSTANCE INCLUDED DRIVING AND MAINTAINING APPROXIMATELY 20-25 MPH. OTHER FACTORS ARE UNKNOWN. FORTUNATELY, IN EACH INSTANCE, I WAS ABLE TO PULL SAFELY TO THE SIDE OF THE ROAD AND ASSESS THE VEHICLE. THE FIRST TWO OCCURRENCES, I PUSHED THE START BUTTON AND IT WAS EVIDENT THE VEHICLE STARTING SYSTEM WAS ACTING UNUSUAL AS IT TRIED STARTING. THE VEHICLE EVENTUALLY STARTED AND I WAS ABLE TO CONTINUE DRIVING. THE THIRD OCCURRENCE ON FEBRUARY 16, 2017, I TOOK KIA'S ADVICE AND DID NOT ATTEMPT TO START THE VEHICLE AND CONTACTED KIA ROADSIDE SERVICE. THE SECOND EVENT OCCURRED THE NEXT DAY ON JANUARY 30, 2016 UNDER SIMILAR CIRCUMSTANCES. AGAIN I WAS ABLE TO PULL OVER WITHOUT THE POWER STEERING SYSTEM FUNCTIONING PROPERLY TO A SAFE AREA AND RE-START THE VEHICLE WITH THE SAME UNCOMMON SOUNDS FROM THE STARTING SYSTEM. I CALLED JOE MYERS KIA IN HOUSTON, TEXAS AND EXPLAINED THE OCCURRENCES. ON JANUARY 31, I DROVE THE VEHICLE TO JOE MYERS KIA FOR TROUBLESHOOTING AND REPAIR OF THE VEHICLE. THE VEHICLE HAS BEEN TO THE DEALERSHIP TWO TIMES TO ADDRESS THE SAFETY DEFECT. THE FIRST TIME WAS JANUARY 24, 2017 FOR 8 DAYS. THE SERVICE DEPARTMENT COULD NOT DUPLICATE THE CONCERN. THE NEXT TIME, IT WAS TOWED ON FEBRUARY 16, 2017 AND IT STAYED THERE FOR 41 DAYS. KIA DID INSTALL A FLIGHT RECORDER TO RECORD ALL SYSTEMS THE SECOND TIME THE VEHICLE WAS BROUGHT IN.
Mfg Campaign: 10969569
Recall Date: Mar 30, 2017
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
THE PERSISTENT PROBLEM THAT WE HAVE HAD WITH OUR VEHICLE IS THE ENGINE SHUTS DOWN WHILE DRIVING, CAUSING A SERIOUS SAFETY HAZARD. THE SAFETY HAZARD IS SERIOUS IN THAT, WHILE THE VEHICLE IS IN MOTION, POWER STEERING SHUTS OFF AND THE BRAKES ARE SLOW TO WORK. EACH OCCURRENCE HAS HAPPENED WHEN THE VEHICLE IS IN DRIVE AND MOVING AT A SPEED OF APPROXIMATELY 20-25 MPH. THIS HAS HAPPENED 3 TIMES: - JANUARY 29,2017 - JANUARY 30, 2017 - FEBRUARY 16, 2017 THE CIRCUMSTANCES IN EACH INSTANCE INCLUDED DRIVING AND MAINTAINING APPROXIMATELY 20-25 MPH. OTHER FACTORS ARE UNKNOWN. FORTUNATELY, IN EACH INSTANCE, I WAS ABLE TO PULL SAFELY TO THE SIDE OF THE ROAD AND ASSESS THE VEHICLE. THE FIRST TWO OCCURRENCES, I PUSHED THE START BUTTON AND IT WAS EVIDENT THE VEHICLE STARTING SYSTEM WAS ACTING UNUSUAL AS IT TRIED STARTING. THE VEHICLE EVENTUALLY STARTED AND I WAS ABLE TO CONTINUE DRIVING. THE THIRD OCCURRENCE ON FEBRUARY 16, 2017, I TOOK KIA'S ADVICE AND DID NOT ATTEMPT TO START THE VEHICLE AND CONTACTED KIA ROADSIDE SERVICE. THE SECOND EVENT OCCURRED THE NEXT DAY ON JANUARY 30, 2016 UNDER SIMILAR CIRCUMSTANCES. AGAIN I WAS ABLE TO PULL OVER WITHOUT THE POWER STEERING SYSTEM FUNCTIONING PROPERLY TO A SAFE AREA AND RE-START THE VEHICLE WITH THE SAME UNCOMMON SOUNDS FROM THE STARTING SYSTEM. I CALLED JOE MYERS KIA IN HOUSTON, TEXAS AND EXPLAINED THE OCCURRENCES. ON JANUARY 31, I DROVE THE VEHICLE TO JOE MYERS KIA FOR TROUBLESHOOTING AND REPAIR OF THE VEHICLE. THE VEHICLE HAS BEEN TO THE DEALERSHIP TWO TIMES TO ADDRESS THE SAFETY DEFECT. THE FIRST TIME WAS JANUARY 24, 2017 FOR 8 DAYS. THE SERVICE DEPARTMENT COULD NOT DUPLICATE THE CONCERN. THE NEXT TIME, IT WAS TOWED ON FEBRUARY 16, 2017 AND IT STAYED THERE FOR 41 DAYS. KIA DID INSTALL A FLIGHT RECORDER TO RECORD ALL SYSTEMS THE SECOND TIME THE VEHICLE WAS BROUGHT IN.
Corrective Action:
THE PERSISTENT PROBLEM THAT WE HAVE HAD WITH OUR VEHICLE IS THE ENGINE SHUTS DOWN WHILE DRIVING, CAUSING A SERIOUS SAFETY HAZARD. THE SAFETY HAZARD IS SERIOUS IN THAT, WHILE THE VEHICLE IS IN MOTION, POWER STEERING SHUTS OFF AND THE BRAKES ARE SLOW TO WORK. EACH OCCURRENCE HAS HAPPENED WHEN THE VEHICLE IS IN DRIVE AND MOVING AT A SPEED OF APPROXIMATELY 20-25 MPH. THIS HAS HAPPENED 3 TIMES: - JANUARY 29,2017 - JANUARY 30, 2017 - FEBRUARY 16, 2017 THE CIRCUMSTANCES IN EACH INSTANCE INCLUDED DRIVING AND MAINTAINING APPROXIMATELY 20-25 MPH. OTHER FACTORS ARE UNKNOWN. FORTUNATELY, IN EACH INSTANCE, I WAS ABLE TO PULL SAFELY TO THE SIDE OF THE ROAD AND ASSESS THE VEHICLE. THE FIRST TWO OCCURRENCES, I PUSHED THE START BUTTON AND IT WAS EVIDENT THE VEHICLE STARTING SYSTEM WAS ACTING UNUSUAL AS IT TRIED STARTING. THE VEHICLE EVENTUALLY STARTED AND I WAS ABLE TO CONTINUE DRIVING. THE THIRD OCCURRENCE ON FEBRUARY 16, 2017, I TOOK KIA'S ADVICE AND DID NOT ATTEMPT TO START THE VEHICLE AND CONTACTED KIA ROADSIDE SERVICE. THE SECOND EVENT OCCURRED THE NEXT DAY ON JANUARY 30, 2016 UNDER SIMILAR CIRCUMSTANCES. AGAIN I WAS ABLE TO PULL OVER WITHOUT THE POWER STEERING SYSTEM FUNCTIONING PROPERLY TO A SAFE AREA AND RE-START THE VEHICLE WITH THE SAME UNCOMMON SOUNDS FROM THE STARTING SYSTEM. I CALLED JOE MYERS KIA IN HOUSTON, TEXAS AND EXPLAINED THE OCCURRENCES. ON JANUARY 31, I DROVE THE VEHICLE TO JOE MYERS KIA FOR TROUBLESHOOTING AND REPAIR OF THE VEHICLE. THE VEHICLE HAS BEEN TO THE DEALERSHIP TWO TIMES TO ADDRESS THE SAFETY DEFECT. THE FIRST TIME WAS JANUARY 24, 2017 FOR 8 DAYS. THE SERVICE DEPARTMENT COULD NOT DUPLICATE THE CONCERN. THE NEXT TIME, IT WAS TOWED ON FEBRUARY 16, 2017 AND IT STAYED THERE FOR 41 DAYS. KIA DID INSTALL A FLIGHT RECORDER TO RECORD ALL SYSTEMS THE SECOND TIME THE VEHICLE WAS BROUGHT IN.
Additional Notes:
THE PERSISTENT PROBLEM THAT WE HAVE HAD WITH OUR VEHICLE IS THE ENGINE SHUTS DOWN WHILE DRIVING, CAUSING A SERIOUS SAFETY HAZARD. THE SAFETY HAZARD IS SERIOUS IN THAT, WHILE THE VEHICLE IS IN MOTION, POWER STEERING SHUTS OFF AND THE BRAKES ARE SLOW TO WORK. EACH OCCURRENCE HAS HAPPENED WHEN THE VEHICLE IS IN DRIVE AND MOVING AT A SPEED OF APPROXIMATELY 20-25 MPH. THIS HAS HAPPENED 3 TIMES: - JANUARY 29,2017 - JANUARY 30, 2017 - FEBRUARY 16, 2017 THE CIRCUMSTANCES IN EACH INSTANCE INCLUDED DRIVING AND MAINTAINING APPROXIMATELY 20-25 MPH. OTHER FACTORS ARE UNKNOWN. FORTUNATELY, IN EACH INSTANCE, I WAS ABLE TO PULL SAFELY TO THE SIDE OF THE ROAD AND ASSESS THE VEHICLE. THE FIRST TWO OCCURRENCES, I PUSHED THE START BUTTON AND IT WAS EVIDENT THE VEHICLE STARTING SYSTEM WAS ACTING UNUSUAL AS IT TRIED STARTING. THE VEHICLE EVENTUALLY STARTED AND I WAS ABLE TO CONTINUE DRIVING. THE THIRD OCCURRENCE ON FEBRUARY 16, 2017, I TOOK KIA'S ADVICE AND DID NOT ATTEMPT TO START THE VEHICLE AND CONTACTED KIA ROADSIDE SERVICE. THE SECOND EVENT OCCURRED THE NEXT DAY ON JANUARY 30, 2016 UNDER SIMILAR CIRCUMSTANCES. AGAIN I WAS ABLE TO PULL OVER WITHOUT THE POWER STEERING SYSTEM FUNCTIONING PROPERLY TO A SAFE AREA AND RE-START THE VEHICLE WITH THE SAME UNCOMMON SOUNDS FROM THE STARTING SYSTEM. I CALLED JOE MYERS KIA IN HOUSTON, TEXAS AND EXPLAINED THE OCCURRENCES. ON JANUARY 31, I DROVE THE VEHICLE TO JOE MYERS KIA FOR TROUBLESHOOTING AND REPAIR OF THE VEHICLE. THE VEHICLE HAS BEEN TO THE DEALERSHIP TWO TIMES TO ADDRESS THE SAFETY DEFECT. THE FIRST TIME WAS JANUARY 24, 2017 FOR 8 DAYS. THE SERVICE DEPARTMENT COULD NOT DUPLICATE THE CONCERN. THE NEXT TIME, IT WAS TOWED ON FEBRUARY 16, 2017 AND IT STAYED THERE FOR 41 DAYS. KIA DID INSTALL A FLIGHT RECORDER TO RECORD ALL SYSTEMS THE SECOND TIME THE VEHICLE WAS BROUGHT IN.
Mfg Campaign: 10969569
Recall Date: Mar 30, 2017
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