Complaints & Recalls
Official Safety Recalls - Important!
18 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2017-2019 Sedona, Soul, Soul EV, 2017-2018 Forte, and 2017 Forte Koup vehicles. The Air Bag Control Unit (ACU) cover may contact a memory chip on the printed circuit board and damage the electrical circuit. Circuit damage may result in deactivated air bags that will not deploy in a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC226
Recall Date: Jan 25, 2022
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2015-2017 Sedona vehicles. The Smart Junction Box (SJB) software logic may not properly interpret the signals received from the multifunction switch, which could cause the turn signal to activate in the opposite direction of what the driver intended.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC217
Recall Date: Sep 17, 2021
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2015-2018 Sedona vehicles equipped with manually-adjusted front passenger seats. Over time, the Occupant Detection System (ODS) wiring harness located underneath the front passenger seat may break from the seat being occupied.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC175
Recall Date: Feb 19, 2019
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2015-2018 Kia Sedona vehicles equipped with a power sliding door (PSD). The PSD may not auto-reverse when its closing is obstructed.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC164
Recall Date: May 23, 2018
Consumer Complaints
159 ComplaintsKia America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
I was unaware of these recalls but have had issues with the air bag sensor in the passenger seat, the automatic doors and with the turn signals switching the way they respond.
Corrective Action:
I was unaware of these recalls but have had issues with the air bag sensor in the passenger seat, the automatic doors and with the turn signals switching the way they respond.
Additional Notes:
I was unaware of these recalls but have had issues with the air bag sensor in the passenger seat, the automatic doors and with the turn signals switching the way they respond.
Mfg Campaign: 11553333
Recall Date: Nov 3, 2023
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I was unaware of these recalls but have had issues with the air bag sensor in the passenger seat, the automatic doors and with the turn signals switching the way they respond.
Corrective Action:
I was unaware of these recalls but have had issues with the air bag sensor in the passenger seat, the automatic doors and with the turn signals switching the way they respond.
Additional Notes:
I was unaware of these recalls but have had issues with the air bag sensor in the passenger seat, the automatic doors and with the turn signals switching the way they respond.
Mfg Campaign: 11553333
Recall Date: Nov 3, 2023
Kia America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
I was unaware of these recalls but have had issues with the air bag sensor in the passenger seat, the automatic doors and with the turn signals switching the way they respond.
Corrective Action:
I was unaware of these recalls but have had issues with the air bag sensor in the passenger seat, the automatic doors and with the turn signals switching the way they respond.
Additional Notes:
I was unaware of these recalls but have had issues with the air bag sensor in the passenger seat, the automatic doors and with the turn signals switching the way they respond.
Mfg Campaign: 11553333
Recall Date: Nov 3, 2023
Kia America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2017 Kia Sedona. The contact stated while starting the vehicle, there were several unknown warning lights illuminated. The vehicle was taken to an independent mechanic where the cause of the failure could not be determined. The vehicle was taken to the local dealer, where the recall repair of NHTSA Campaign Number: 22V031000 (Air Bags) was completed; however, the failure persisted. The dealer diagnosed that the front passenger's side air bag module needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 62,000.
Corrective Action:
The contact owns a 2017 Kia Sedona. The contact stated while starting the vehicle, there were several unknown warning lights illuminated. The vehicle was taken to an independent mechanic where the cause of the failure could not be determined. The vehicle was taken to the local dealer, where the recall repair of NHTSA Campaign Number: 22V031000 (Air Bags) was completed; however, the failure persisted. The dealer diagnosed that the front passenger's side air bag module needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 62,000.
Additional Notes:
The contact owns a 2017 Kia Sedona. The contact stated while starting the vehicle, there were several unknown warning lights illuminated. The vehicle was taken to an independent mechanic where the cause of the failure could not be determined. The vehicle was taken to the local dealer, where the recall repair of NHTSA Campaign Number: 22V031000 (Air Bags) was completed; however, the failure persisted. The dealer diagnosed that the front passenger's side air bag module needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 62,000.
Mfg Campaign: 11542706
Recall Date: Sep 5, 2023
Kia America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
I was driving my 2015 Kia Sedona and the airbags imploded out of nowhere, I was not hurt thank god. But my front of my car got damaged and so did the air bags and my steering wheel and all that got broken. I am writing to see if I can be reimbursed as I have fix these issues but I believe they hav to do with a recall Kia has. I spent a lot of money fixing it so I would like to get reimbured as I paid outa pocket for something that was a recall and a safety problem and could have been avoided. Please help me
Corrective Action:
I was driving my 2015 Kia Sedona and the airbags imploded out of nowhere, I was not hurt thank god. But my front of my car got damaged and so did the air bags and my steering wheel and all that got broken. I am writing to see if I can be reimbursed as I have fix these issues but I believe they hav to do with a recall Kia has. I spent a lot of money fixing it so I would like to get reimbured as I paid outa pocket for something that was a recall and a safety problem and could have been avoided. Please help me
Additional Notes:
I was driving my 2015 Kia Sedona and the airbags imploded out of nowhere, I was not hurt thank god. But my front of my car got damaged and so did the air bags and my steering wheel and all that got broken. I am writing to see if I can be reimbursed as I have fix these issues but I believe they hav to do with a recall Kia has. I spent a lot of money fixing it so I would like to get reimbured as I paid outa pocket for something that was a recall and a safety problem and could have been avoided. Please help me
Mfg Campaign: 11536682
Recall Date: Aug 5, 2023
Kia America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
I was driving my 2015 Kia Sedona and the airbags imploded out of nowhere, I was not hurt thank god. But my front of my car got damaged and so did the air bags and my steering wheel and all that got broken. I am writing to see if I can be reimbursed as I have fix these issues but I believe they hav to do with a recall Kia has. I spent a lot of money fixing it so I would like to get reimbured as I paid outa pocket for something that was a recall and a safety problem and could have been avoided. Please help me
Corrective Action:
I was driving my 2015 Kia Sedona and the airbags imploded out of nowhere, I was not hurt thank god. But my front of my car got damaged and so did the air bags and my steering wheel and all that got broken. I am writing to see if I can be reimbursed as I have fix these issues but I believe they hav to do with a recall Kia has. I spent a lot of money fixing it so I would like to get reimbured as I paid outa pocket for something that was a recall and a safety problem and could have been avoided. Please help me
Additional Notes:
I was driving my 2015 Kia Sedona and the airbags imploded out of nowhere, I was not hurt thank god. But my front of my car got damaged and so did the air bags and my steering wheel and all that got broken. I am writing to see if I can be reimbursed as I have fix these issues but I believe they hav to do with a recall Kia has. I spent a lot of money fixing it so I would like to get reimbured as I paid outa pocket for something that was a recall and a safety problem and could have been avoided. Please help me
Mfg Campaign: 11536682
Recall Date: Aug 5, 2023
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I was driving my 2015 Kia Sedona and the airbags imploded out of nowhere, I was not hurt thank god. But my front of my car got damaged and so did the air bags and my steering wheel and all that got broken. I am writing to see if I can be reimbursed as I have fix these issues but I believe they hav to do with a recall Kia has. I spent a lot of money fixing it so I would like to get reimbured as I paid outa pocket for something that was a recall and a safety problem and could have been avoided. Please help me
Corrective Action:
I was driving my 2015 Kia Sedona and the airbags imploded out of nowhere, I was not hurt thank god. But my front of my car got damaged and so did the air bags and my steering wheel and all that got broken. I am writing to see if I can be reimbursed as I have fix these issues but I believe they hav to do with a recall Kia has. I spent a lot of money fixing it so I would like to get reimbured as I paid outa pocket for something that was a recall and a safety problem and could have been avoided. Please help me
Additional Notes:
I was driving my 2015 Kia Sedona and the airbags imploded out of nowhere, I was not hurt thank god. But my front of my car got damaged and so did the air bags and my steering wheel and all that got broken. I am writing to see if I can be reimbursed as I have fix these issues but I believe they hav to do with a recall Kia has. I spent a lot of money fixing it so I would like to get reimbured as I paid outa pocket for something that was a recall and a safety problem and could have been avoided. Please help me
Mfg Campaign: 11536682
Recall Date: Aug 5, 2023
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Paint peeling off the vehicle from areas under the rear and side windows.
Corrective Action:
Paint peeling off the vehicle from areas under the rear and side windows.
Additional Notes:
Paint peeling off the vehicle from areas under the rear and side windows.
Mfg Campaign: 11528678
Recall Date: Jun 24, 2023
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
My 2017 Kia Sedona LX engine is faulty, and the head gasket has blown. My car has less than 100,000 miles (95,560). I have gone online and learned that many Kia Sedona owners have reported faulty engine complaints regarding Kia Sedona. I’m asking that an investigation be conducted.
Corrective Action:
My 2017 Kia Sedona LX engine is faulty, and the head gasket has blown. My car has less than 100,000 miles (95,560). I have gone online and learned that many Kia Sedona owners have reported faulty engine complaints regarding Kia Sedona. I’m asking that an investigation be conducted.
Additional Notes:
My 2017 Kia Sedona LX engine is faulty, and the head gasket has blown. My car has less than 100,000 miles (95,560). I have gone online and learned that many Kia Sedona owners have reported faulty engine complaints regarding Kia Sedona. I’m asking that an investigation be conducted.
Mfg Campaign: 11527550
Recall Date: Jun 17, 2023
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Backdoor paint around the rear glass is peeling off. It seems may be an indication of a bigger issue.
Corrective Action:
Backdoor paint around the rear glass is peeling off. It seems may be an indication of a bigger issue.
Additional Notes:
Backdoor paint around the rear glass is peeling off. It seems may be an indication of a bigger issue.
Mfg Campaign: 11522468
Recall Date: May 17, 2023
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Kia Sedona 2017 with 134,682 miles. Feb 6, 2023. Sudden engine failure during rush hour traffic resulting in a very hazardous situation. No warnings were given prior to failure. All service and recall stuff done by Kia dealer. Kia diagnosis, engine frozen and needs new engine. Failure of warning systems and failure causing an inoperable condition placed driver at grave risk and needs prompt attention.
Corrective Action:
Kia Sedona 2017 with 134,682 miles. Feb 6, 2023. Sudden engine failure during rush hour traffic resulting in a very hazardous situation. No warnings were given prior to failure. All service and recall stuff done by Kia dealer. Kia diagnosis, engine frozen and needs new engine. Failure of warning systems and failure causing an inoperable condition placed driver at grave risk and needs prompt attention.
Additional Notes:
Kia Sedona 2017 with 134,682 miles. Feb 6, 2023. Sudden engine failure during rush hour traffic resulting in a very hazardous situation. No warnings were given prior to failure. All service and recall stuff done by Kia dealer. Kia diagnosis, engine frozen and needs new engine. Failure of warning systems and failure causing an inoperable condition placed driver at grave risk and needs prompt attention.
Mfg Campaign: 11518211
Recall Date: Apr 21, 2023
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Driving freeway with much traffic. Engine suddenly quit and nothing worked. Had to coast into a safety shoulder and was almost wrecked in the process. There was no warnings on the instrument panel. Car had been routinely serviced. According to Kia Service, the engine froze due to oil sludge (used synthetic oil). The engine is actually a 2016 model. Mileage is 134,682. Event was 2/623.
Corrective Action:
Driving freeway with much traffic. Engine suddenly quit and nothing worked. Had to coast into a safety shoulder and was almost wrecked in the process. There was no warnings on the instrument panel. Car had been routinely serviced. According to Kia Service, the engine froze due to oil sludge (used synthetic oil). The engine is actually a 2016 model. Mileage is 134,682. Event was 2/623.
Additional Notes:
Driving freeway with much traffic. Engine suddenly quit and nothing worked. Had to coast into a safety shoulder and was almost wrecked in the process. There was no warnings on the instrument panel. Car had been routinely serviced. According to Kia Service, the engine froze due to oil sludge (used synthetic oil). The engine is actually a 2016 model. Mileage is 134,682. Event was 2/623.
Mfg Campaign: 11513129
Recall Date: Mar 21, 2023
Kia America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
Driving freeway with much traffic. Engine suddenly quit and nothing worked. Had to coast into a safety shoulder and was almost wrecked in the process. There was no warnings on the instrument panel. Car had been routinely serviced. According to Kia Service, the engine froze due to oil sludge (used synthetic oil). The engine is actually a 2016 model. Mileage is 134,682. Event was 2/623.
Corrective Action:
Driving freeway with much traffic. Engine suddenly quit and nothing worked. Had to coast into a safety shoulder and was almost wrecked in the process. There was no warnings on the instrument panel. Car had been routinely serviced. According to Kia Service, the engine froze due to oil sludge (used synthetic oil). The engine is actually a 2016 model. Mileage is 134,682. Event was 2/623.
Additional Notes:
Driving freeway with much traffic. Engine suddenly quit and nothing worked. Had to coast into a safety shoulder and was almost wrecked in the process. There was no warnings on the instrument panel. Car had been routinely serviced. According to Kia Service, the engine froze due to oil sludge (used synthetic oil). The engine is actually a 2016 model. Mileage is 134,682. Event was 2/623.
Mfg Campaign: 11513129
Recall Date: Mar 21, 2023
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Driving freeway with much traffic. Engine suddenly quit and nothing worked. Had to coast into a safety shoulder and was almost wrecked in the process. There was no warnings on the instrument panel. Car had been routinely serviced. According to Kia Service, the engine froze due to oil sludge (used synthetic oil). The engine is actually a 2016 model. Mileage is 134,682. Event was 2/623.
Corrective Action:
Driving freeway with much traffic. Engine suddenly quit and nothing worked. Had to coast into a safety shoulder and was almost wrecked in the process. There was no warnings on the instrument panel. Car had been routinely serviced. According to Kia Service, the engine froze due to oil sludge (used synthetic oil). The engine is actually a 2016 model. Mileage is 134,682. Event was 2/623.
Additional Notes:
Driving freeway with much traffic. Engine suddenly quit and nothing worked. Had to coast into a safety shoulder and was almost wrecked in the process. There was no warnings on the instrument panel. Car had been routinely serviced. According to Kia Service, the engine froze due to oil sludge (used synthetic oil). The engine is actually a 2016 model. Mileage is 134,682. Event was 2/623.
Mfg Campaign: 11513129
Recall Date: Mar 21, 2023
Kia America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Power Door (passenger side) closed on me when other door was opened. As I was putting a child into the passenger side middle row seat the passenger side sliding door closed on its own. (The door on the other side of van was opened at the same time the one began to close.) It did not stop when it it my body and kept closing. I tried pushing on the door to stop it from continuing to close but it didn’t stop. My husband reached to push the button to open it back up. I had bruise on my arm and cut on my thigh from the door attempting to close on me.
Corrective Action:
Power Door (passenger side) closed on me when other door was opened. As I was putting a child into the passenger side middle row seat the passenger side sliding door closed on its own. (The door on the other side of van was opened at the same time the one began to close.) It did not stop when it it my body and kept closing. I tried pushing on the door to stop it from continuing to close but it didn’t stop. My husband reached to push the button to open it back up. I had bruise on my arm and cut on my thigh from the door attempting to close on me.
Additional Notes:
Power Door (passenger side) closed on me when other door was opened. As I was putting a child into the passenger side middle row seat the passenger side sliding door closed on its own. (The door on the other side of van was opened at the same time the one began to close.) It did not stop when it it my body and kept closing. I tried pushing on the door to stop it from continuing to close but it didn’t stop. My husband reached to push the button to open it back up. I had bruise on my arm and cut on my thigh from the door attempting to close on me.
Mfg Campaign: 11507588
Recall Date: Feb 16, 2023
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Rear tail light housing compartments fill with water causing lights to go out or short. This needs to be turned into a recall for the manufacturer to fix, since there are many other owners of the same vehicle complaining about the same safety issue.
Corrective Action:
Rear tail light housing compartments fill with water causing lights to go out or short. This needs to be turned into a recall for the manufacturer to fix, since there are many other owners of the same vehicle complaining about the same safety issue.
Additional Notes:
Rear tail light housing compartments fill with water causing lights to go out or short. This needs to be turned into a recall for the manufacturer to fix, since there are many other owners of the same vehicle complaining about the same safety issue.
Mfg Campaign: 11499598
Recall Date: Dec 30, 2022
Kia America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Rear tail light housing compartments fill with water causing lights to go out or short. This needs to be turned into a recall for the manufacturer to fix, since there are many other owners of the same vehicle complaining about the same safety issue.
Corrective Action:
Rear tail light housing compartments fill with water causing lights to go out or short. This needs to be turned into a recall for the manufacturer to fix, since there are many other owners of the same vehicle complaining about the same safety issue.
Additional Notes:
Rear tail light housing compartments fill with water causing lights to go out or short. This needs to be turned into a recall for the manufacturer to fix, since there are many other owners of the same vehicle complaining about the same safety issue.
Mfg Campaign: 11499598
Recall Date: Dec 30, 2022
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
the engine failed do to lack of oil, no oil light lite. No warning that the engine used up all the oil
Corrective Action:
the engine failed do to lack of oil, no oil light lite. No warning that the engine used up all the oil
Additional Notes:
the engine failed do to lack of oil, no oil light lite. No warning that the engine used up all the oil
Mfg Campaign: 11494008
Recall Date: Nov 17, 2022
Kia America, Inc.
Defect Description:
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
Potential Consequences:
The contact owns a 2017 Kia Sedona. The contact stated that after starting the vehicle, the vehicle began to drive rough. There was white smoke coming from the exhaust and the check engine warning light was illuminated. The vehicle was taken to the local service center to be diagnosed. The contact was informed that cylinder #5 had failed. The vehicle was later taken to the local dealer who diagnosed the vehicle and determined that the fuel injector was faulty and had caused the Oxygen sensor to fail. The fuel injector, fuel rail, Oxygen sensor, and gasket were replaced, and the vehicle was fixed. The manufacturer was notified of the failure. The VIN was not available. The failure mileage was 57,000.
Corrective Action:
The contact owns a 2017 Kia Sedona. The contact stated that after starting the vehicle, the vehicle began to drive rough. There was white smoke coming from the exhaust and the check engine warning light was illuminated. The vehicle was taken to the local service center to be diagnosed. The contact was informed that cylinder #5 had failed. The vehicle was later taken to the local dealer who diagnosed the vehicle and determined that the fuel injector was faulty and had caused the Oxygen sensor to fail. The fuel injector, fuel rail, Oxygen sensor, and gasket were replaced, and the vehicle was fixed. The manufacturer was notified of the failure. The VIN was not available. The failure mileage was 57,000.
Additional Notes:
The contact owns a 2017 Kia Sedona. The contact stated that after starting the vehicle, the vehicle began to drive rough. There was white smoke coming from the exhaust and the check engine warning light was illuminated. The vehicle was taken to the local service center to be diagnosed. The contact was informed that cylinder #5 had failed. The vehicle was later taken to the local dealer who diagnosed the vehicle and determined that the fuel injector was faulty and had caused the Oxygen sensor to fail. The fuel injector, fuel rail, Oxygen sensor, and gasket were replaced, and the vehicle was fixed. The manufacturer was notified of the failure. The VIN was not available. The failure mileage was 57,000.
Mfg Campaign: 11492700
Recall Date: Nov 8, 2022
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Kia Sedona. The contact stated that after starting the vehicle, the vehicle began to drive rough. There was white smoke coming from the exhaust and the check engine warning light was illuminated. The vehicle was taken to the local service center to be diagnosed. The contact was informed that cylinder #5 had failed. The vehicle was later taken to the local dealer who diagnosed the vehicle and determined that the fuel injector was faulty and had caused the Oxygen sensor to fail. The fuel injector, fuel rail, Oxygen sensor, and gasket were replaced, and the vehicle was fixed. The manufacturer was notified of the failure. The VIN was not available. The failure mileage was 57,000.
Corrective Action:
The contact owns a 2017 Kia Sedona. The contact stated that after starting the vehicle, the vehicle began to drive rough. There was white smoke coming from the exhaust and the check engine warning light was illuminated. The vehicle was taken to the local service center to be diagnosed. The contact was informed that cylinder #5 had failed. The vehicle was later taken to the local dealer who diagnosed the vehicle and determined that the fuel injector was faulty and had caused the Oxygen sensor to fail. The fuel injector, fuel rail, Oxygen sensor, and gasket were replaced, and the vehicle was fixed. The manufacturer was notified of the failure. The VIN was not available. The failure mileage was 57,000.
Additional Notes:
The contact owns a 2017 Kia Sedona. The contact stated that after starting the vehicle, the vehicle began to drive rough. There was white smoke coming from the exhaust and the check engine warning light was illuminated. The vehicle was taken to the local service center to be diagnosed. The contact was informed that cylinder #5 had failed. The vehicle was later taken to the local dealer who diagnosed the vehicle and determined that the fuel injector was faulty and had caused the Oxygen sensor to fail. The fuel injector, fuel rail, Oxygen sensor, and gasket were replaced, and the vehicle was fixed. The manufacturer was notified of the failure. The VIN was not available. The failure mileage was 57,000.
Mfg Campaign: 11492700
Recall Date: Nov 8, 2022
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