Complaints & Recalls
Official Safety Recalls - Important!
18 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2017-2019 Sedona, Soul, Soul EV, 2017-2018 Forte, and 2017 Forte Koup vehicles. The Air Bag Control Unit (ACU) cover may contact a memory chip on the printed circuit board and damage the electrical circuit. Circuit damage may result in deactivated air bags that will not deploy in a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC226
Recall Date: Jan 25, 2022
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2015-2017 Sedona vehicles. The Smart Junction Box (SJB) software logic may not properly interpret the signals received from the multifunction switch, which could cause the turn signal to activate in the opposite direction of what the driver intended.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC217
Recall Date: Sep 17, 2021
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2015-2018 Sedona vehicles equipped with manually-adjusted front passenger seats. Over time, the Occupant Detection System (ODS) wiring harness located underneath the front passenger seat may break from the seat being occupied.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC175
Recall Date: Feb 19, 2019
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2015-2018 Kia Sedona vehicles equipped with a power sliding door (PSD). The PSD may not auto-reverse when its closing is obstructed.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC164
Recall Date: May 23, 2018
Consumer Complaints
159 ComplaintsKia America, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
TL* THE CONTACT OWNS A 2017 KIA SEDONA. THE CONTACT STATED THAT THE DRIVER'S SIDE SLIDING DOOR FAILS TO OPEN. THE DOOR WOULD EITHER MAKE A POPPING NOISE AND DOES NOT OPEN OR IT OPENS THE RETRACTS BACK TO CLOSE. THE CONTACT STATED THAT THE PASSENGER SIDE SLIDING DOOR BEGAN TO EXHIBIT THE SAME ISSUE AT TIMES. THE CONTACT TOOK THE VEHICLE TO THE DEALERS (KIA OF DAYTON ADDRESS: 8560 TROY PIKE, HUBER HEIGHTS, OH 45424 PHONE: (937) 358-8822, MATT CASTRUCCI KIA ADDRESS: 3013 MALL PARK DR, DAYTON, OH 45459 PHONE: (855) 250-8987, AND KIA OF BEAVERCREEK ADDRESS: 2220 HELLER DR, BEAVERCREEK, OH 45434 PHONE: (937) 358-8793) WHO ALL HAVE EITHER ADJUSTED THE DOOR AND OR REPLACED THE MOTOR FOR THE DOOR A TOTAL OF APPROXIMATELY 6 TIMES WITHIN THE PAST 3 YEARS. THE HEADLIGHTS AND FOG LIGHTS SEEM TO BURN OUT AND NEED TO BE REPLACED AN EXCESSIVE AMOUNT OF TIME. THE LEFT TURN SIGNAL WOULD WORK INTERMITTENTLY, ALSO, WHILE THE VEHICLE WAS PARKED IN THE DRIVEWAY AND TURNED OFF, THE VEHICLE'S DRIVER SIDE HAZARD BEGAN TO FLASH AND THE HORN BEGAN TO SOUND OFF. THE CONTACT STATED THAT THEY RETURNED THE VEHICLE TO THE DEALER (KIA OF DAYTON ADDRESS: 8560 TROY PIKE, HUBER HEIGHTS, OH 45424 PHONE: (937) 358-8822) WHO STATED THAT BECAUSE OF AN AFTERMARKET HITCH WAS ATTACHED TO THE ELECTRICAL SYSTEM, BATTERY. THE WIRING HARNESS WAS REPLACED, HOWEVER, THE FAILURE PERSISTED. THE CONTACT STATED THAT THERE WAS A LOUD NOISE EMITTING FROM THE REAR OF THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO THE DEALER (KIA OF BEAVERCREEK ADDRESS: 2220 HELLER DR, BEAVERCREEK, OH 45434 PHONE: (937) 358-8793) WHO STATED THAT THE SHOCKS AND CONTROL ARM FAILED AND REPLACED THE REAR SUSPENSION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED A CASE REGARDING THE MATTER. THE APPROXIMATE FAILURE MILEAGE WAS 24,000.
Corrective Action:
TL* THE CONTACT OWNS A 2017 KIA SEDONA. THE CONTACT STATED THAT THE DRIVER'S SIDE SLIDING DOOR FAILS TO OPEN. THE DOOR WOULD EITHER MAKE A POPPING NOISE AND DOES NOT OPEN OR IT OPENS THE RETRACTS BACK TO CLOSE. THE CONTACT STATED THAT THE PASSENGER SIDE SLIDING DOOR BEGAN TO EXHIBIT THE SAME ISSUE AT TIMES. THE CONTACT TOOK THE VEHICLE TO THE DEALERS (KIA OF DAYTON ADDRESS: 8560 TROY PIKE, HUBER HEIGHTS, OH 45424 PHONE: (937) 358-8822, MATT CASTRUCCI KIA ADDRESS: 3013 MALL PARK DR, DAYTON, OH 45459 PHONE: (855) 250-8987, AND KIA OF BEAVERCREEK ADDRESS: 2220 HELLER DR, BEAVERCREEK, OH 45434 PHONE: (937) 358-8793) WHO ALL HAVE EITHER ADJUSTED THE DOOR AND OR REPLACED THE MOTOR FOR THE DOOR A TOTAL OF APPROXIMATELY 6 TIMES WITHIN THE PAST 3 YEARS. THE HEADLIGHTS AND FOG LIGHTS SEEM TO BURN OUT AND NEED TO BE REPLACED AN EXCESSIVE AMOUNT OF TIME. THE LEFT TURN SIGNAL WOULD WORK INTERMITTENTLY, ALSO, WHILE THE VEHICLE WAS PARKED IN THE DRIVEWAY AND TURNED OFF, THE VEHICLE'S DRIVER SIDE HAZARD BEGAN TO FLASH AND THE HORN BEGAN TO SOUND OFF. THE CONTACT STATED THAT THEY RETURNED THE VEHICLE TO THE DEALER (KIA OF DAYTON ADDRESS: 8560 TROY PIKE, HUBER HEIGHTS, OH 45424 PHONE: (937) 358-8822) WHO STATED THAT BECAUSE OF AN AFTERMARKET HITCH WAS ATTACHED TO THE ELECTRICAL SYSTEM, BATTERY. THE WIRING HARNESS WAS REPLACED, HOWEVER, THE FAILURE PERSISTED. THE CONTACT STATED THAT THERE WAS A LOUD NOISE EMITTING FROM THE REAR OF THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO THE DEALER (KIA OF BEAVERCREEK ADDRESS: 2220 HELLER DR, BEAVERCREEK, OH 45434 PHONE: (937) 358-8793) WHO STATED THAT THE SHOCKS AND CONTROL ARM FAILED AND REPLACED THE REAR SUSPENSION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED A CASE REGARDING THE MATTER. THE APPROXIMATE FAILURE MILEAGE WAS 24,000.
Additional Notes:
TL* THE CONTACT OWNS A 2017 KIA SEDONA. THE CONTACT STATED THAT THE DRIVER'S SIDE SLIDING DOOR FAILS TO OPEN. THE DOOR WOULD EITHER MAKE A POPPING NOISE AND DOES NOT OPEN OR IT OPENS THE RETRACTS BACK TO CLOSE. THE CONTACT STATED THAT THE PASSENGER SIDE SLIDING DOOR BEGAN TO EXHIBIT THE SAME ISSUE AT TIMES. THE CONTACT TOOK THE VEHICLE TO THE DEALERS (KIA OF DAYTON ADDRESS: 8560 TROY PIKE, HUBER HEIGHTS, OH 45424 PHONE: (937) 358-8822, MATT CASTRUCCI KIA ADDRESS: 3013 MALL PARK DR, DAYTON, OH 45459 PHONE: (855) 250-8987, AND KIA OF BEAVERCREEK ADDRESS: 2220 HELLER DR, BEAVERCREEK, OH 45434 PHONE: (937) 358-8793) WHO ALL HAVE EITHER ADJUSTED THE DOOR AND OR REPLACED THE MOTOR FOR THE DOOR A TOTAL OF APPROXIMATELY 6 TIMES WITHIN THE PAST 3 YEARS. THE HEADLIGHTS AND FOG LIGHTS SEEM TO BURN OUT AND NEED TO BE REPLACED AN EXCESSIVE AMOUNT OF TIME. THE LEFT TURN SIGNAL WOULD WORK INTERMITTENTLY, ALSO, WHILE THE VEHICLE WAS PARKED IN THE DRIVEWAY AND TURNED OFF, THE VEHICLE'S DRIVER SIDE HAZARD BEGAN TO FLASH AND THE HORN BEGAN TO SOUND OFF. THE CONTACT STATED THAT THEY RETURNED THE VEHICLE TO THE DEALER (KIA OF DAYTON ADDRESS: 8560 TROY PIKE, HUBER HEIGHTS, OH 45424 PHONE: (937) 358-8822) WHO STATED THAT BECAUSE OF AN AFTERMARKET HITCH WAS ATTACHED TO THE ELECTRICAL SYSTEM, BATTERY. THE WIRING HARNESS WAS REPLACED, HOWEVER, THE FAILURE PERSISTED. THE CONTACT STATED THAT THERE WAS A LOUD NOISE EMITTING FROM THE REAR OF THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO THE DEALER (KIA OF BEAVERCREEK ADDRESS: 2220 HELLER DR, BEAVERCREEK, OH 45434 PHONE: (937) 358-8793) WHO STATED THAT THE SHOCKS AND CONTROL ARM FAILED AND REPLACED THE REAR SUSPENSION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED A CASE REGARDING THE MATTER. THE APPROXIMATE FAILURE MILEAGE WAS 24,000.
Mfg Campaign: 11351516
Recall Date: Aug 27, 2020
Kia America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
TL* THE CONTACT OWNS A 2017 KIA SEDONA. THE CONTACT STATED THAT THE DRIVER'S SIDE SLIDING DOOR FAILS TO OPEN. THE DOOR WOULD EITHER MAKE A POPPING NOISE AND DOES NOT OPEN OR IT OPENS THE RETRACTS BACK TO CLOSE. THE CONTACT STATED THAT THE PASSENGER SIDE SLIDING DOOR BEGAN TO EXHIBIT THE SAME ISSUE AT TIMES. THE CONTACT TOOK THE VEHICLE TO THE DEALERS (KIA OF DAYTON ADDRESS: 8560 TROY PIKE, HUBER HEIGHTS, OH 45424 PHONE: (937) 358-8822, MATT CASTRUCCI KIA ADDRESS: 3013 MALL PARK DR, DAYTON, OH 45459 PHONE: (855) 250-8987, AND KIA OF BEAVERCREEK ADDRESS: 2220 HELLER DR, BEAVERCREEK, OH 45434 PHONE: (937) 358-8793) WHO ALL HAVE EITHER ADJUSTED THE DOOR AND OR REPLACED THE MOTOR FOR THE DOOR A TOTAL OF APPROXIMATELY 6 TIMES WITHIN THE PAST 3 YEARS. THE HEADLIGHTS AND FOG LIGHTS SEEM TO BURN OUT AND NEED TO BE REPLACED AN EXCESSIVE AMOUNT OF TIME. THE LEFT TURN SIGNAL WOULD WORK INTERMITTENTLY, ALSO, WHILE THE VEHICLE WAS PARKED IN THE DRIVEWAY AND TURNED OFF, THE VEHICLE'S DRIVER SIDE HAZARD BEGAN TO FLASH AND THE HORN BEGAN TO SOUND OFF. THE CONTACT STATED THAT THEY RETURNED THE VEHICLE TO THE DEALER (KIA OF DAYTON ADDRESS: 8560 TROY PIKE, HUBER HEIGHTS, OH 45424 PHONE: (937) 358-8822) WHO STATED THAT BECAUSE OF AN AFTERMARKET HITCH WAS ATTACHED TO THE ELECTRICAL SYSTEM, BATTERY. THE WIRING HARNESS WAS REPLACED, HOWEVER, THE FAILURE PERSISTED. THE CONTACT STATED THAT THERE WAS A LOUD NOISE EMITTING FROM THE REAR OF THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO THE DEALER (KIA OF BEAVERCREEK ADDRESS: 2220 HELLER DR, BEAVERCREEK, OH 45434 PHONE: (937) 358-8793) WHO STATED THAT THE SHOCKS AND CONTROL ARM FAILED AND REPLACED THE REAR SUSPENSION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED A CASE REGARDING THE MATTER. THE APPROXIMATE FAILURE MILEAGE WAS 24,000.
Corrective Action:
TL* THE CONTACT OWNS A 2017 KIA SEDONA. THE CONTACT STATED THAT THE DRIVER'S SIDE SLIDING DOOR FAILS TO OPEN. THE DOOR WOULD EITHER MAKE A POPPING NOISE AND DOES NOT OPEN OR IT OPENS THE RETRACTS BACK TO CLOSE. THE CONTACT STATED THAT THE PASSENGER SIDE SLIDING DOOR BEGAN TO EXHIBIT THE SAME ISSUE AT TIMES. THE CONTACT TOOK THE VEHICLE TO THE DEALERS (KIA OF DAYTON ADDRESS: 8560 TROY PIKE, HUBER HEIGHTS, OH 45424 PHONE: (937) 358-8822, MATT CASTRUCCI KIA ADDRESS: 3013 MALL PARK DR, DAYTON, OH 45459 PHONE: (855) 250-8987, AND KIA OF BEAVERCREEK ADDRESS: 2220 HELLER DR, BEAVERCREEK, OH 45434 PHONE: (937) 358-8793) WHO ALL HAVE EITHER ADJUSTED THE DOOR AND OR REPLACED THE MOTOR FOR THE DOOR A TOTAL OF APPROXIMATELY 6 TIMES WITHIN THE PAST 3 YEARS. THE HEADLIGHTS AND FOG LIGHTS SEEM TO BURN OUT AND NEED TO BE REPLACED AN EXCESSIVE AMOUNT OF TIME. THE LEFT TURN SIGNAL WOULD WORK INTERMITTENTLY, ALSO, WHILE THE VEHICLE WAS PARKED IN THE DRIVEWAY AND TURNED OFF, THE VEHICLE'S DRIVER SIDE HAZARD BEGAN TO FLASH AND THE HORN BEGAN TO SOUND OFF. THE CONTACT STATED THAT THEY RETURNED THE VEHICLE TO THE DEALER (KIA OF DAYTON ADDRESS: 8560 TROY PIKE, HUBER HEIGHTS, OH 45424 PHONE: (937) 358-8822) WHO STATED THAT BECAUSE OF AN AFTERMARKET HITCH WAS ATTACHED TO THE ELECTRICAL SYSTEM, BATTERY. THE WIRING HARNESS WAS REPLACED, HOWEVER, THE FAILURE PERSISTED. THE CONTACT STATED THAT THERE WAS A LOUD NOISE EMITTING FROM THE REAR OF THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO THE DEALER (KIA OF BEAVERCREEK ADDRESS: 2220 HELLER DR, BEAVERCREEK, OH 45434 PHONE: (937) 358-8793) WHO STATED THAT THE SHOCKS AND CONTROL ARM FAILED AND REPLACED THE REAR SUSPENSION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED A CASE REGARDING THE MATTER. THE APPROXIMATE FAILURE MILEAGE WAS 24,000.
Additional Notes:
TL* THE CONTACT OWNS A 2017 KIA SEDONA. THE CONTACT STATED THAT THE DRIVER'S SIDE SLIDING DOOR FAILS TO OPEN. THE DOOR WOULD EITHER MAKE A POPPING NOISE AND DOES NOT OPEN OR IT OPENS THE RETRACTS BACK TO CLOSE. THE CONTACT STATED THAT THE PASSENGER SIDE SLIDING DOOR BEGAN TO EXHIBIT THE SAME ISSUE AT TIMES. THE CONTACT TOOK THE VEHICLE TO THE DEALERS (KIA OF DAYTON ADDRESS: 8560 TROY PIKE, HUBER HEIGHTS, OH 45424 PHONE: (937) 358-8822, MATT CASTRUCCI KIA ADDRESS: 3013 MALL PARK DR, DAYTON, OH 45459 PHONE: (855) 250-8987, AND KIA OF BEAVERCREEK ADDRESS: 2220 HELLER DR, BEAVERCREEK, OH 45434 PHONE: (937) 358-8793) WHO ALL HAVE EITHER ADJUSTED THE DOOR AND OR REPLACED THE MOTOR FOR THE DOOR A TOTAL OF APPROXIMATELY 6 TIMES WITHIN THE PAST 3 YEARS. THE HEADLIGHTS AND FOG LIGHTS SEEM TO BURN OUT AND NEED TO BE REPLACED AN EXCESSIVE AMOUNT OF TIME. THE LEFT TURN SIGNAL WOULD WORK INTERMITTENTLY, ALSO, WHILE THE VEHICLE WAS PARKED IN THE DRIVEWAY AND TURNED OFF, THE VEHICLE'S DRIVER SIDE HAZARD BEGAN TO FLASH AND THE HORN BEGAN TO SOUND OFF. THE CONTACT STATED THAT THEY RETURNED THE VEHICLE TO THE DEALER (KIA OF DAYTON ADDRESS: 8560 TROY PIKE, HUBER HEIGHTS, OH 45424 PHONE: (937) 358-8822) WHO STATED THAT BECAUSE OF AN AFTERMARKET HITCH WAS ATTACHED TO THE ELECTRICAL SYSTEM, BATTERY. THE WIRING HARNESS WAS REPLACED, HOWEVER, THE FAILURE PERSISTED. THE CONTACT STATED THAT THERE WAS A LOUD NOISE EMITTING FROM THE REAR OF THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO THE DEALER (KIA OF BEAVERCREEK ADDRESS: 2220 HELLER DR, BEAVERCREEK, OH 45434 PHONE: (937) 358-8793) WHO STATED THAT THE SHOCKS AND CONTROL ARM FAILED AND REPLACED THE REAR SUSPENSION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED A CASE REGARDING THE MATTER. THE APPROXIMATE FAILURE MILEAGE WAS 24,000.
Mfg Campaign: 11351516
Recall Date: Aug 27, 2020
Kia America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
WHILE DRIVING DOWN THE ROAD THE LOW BEAMS STOPPED WORKING ON MY 2017 KIA SEDONA, REPLACED BOTH LIGHT BULBS AND THEY STILL DO NOT WORK, THE HIGH BEAMS WORK NOT THE LOW BEAMS.
Corrective Action:
WHILE DRIVING DOWN THE ROAD THE LOW BEAMS STOPPED WORKING ON MY 2017 KIA SEDONA, REPLACED BOTH LIGHT BULBS AND THEY STILL DO NOT WORK, THE HIGH BEAMS WORK NOT THE LOW BEAMS.
Additional Notes:
WHILE DRIVING DOWN THE ROAD THE LOW BEAMS STOPPED WORKING ON MY 2017 KIA SEDONA, REPLACED BOTH LIGHT BULBS AND THEY STILL DO NOT WORK, THE HIGH BEAMS WORK NOT THE LOW BEAMS.
Mfg Campaign: 11351050
Recall Date: Aug 24, 2020
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
SINCE JANUARY 2020 I HAVE BEEN EXPERIENCING MALFUNCTIONING ELECTRICAL ISSUES BOTH WHILE DRIVING AND STANDING STILL. WITHOUT ME NEEDING THE USE OF MY WIPERS THEY WILL TURN ON ALL BY THEMSELVES WHILE IN THE OFF POSITION. THIS WOULD BE BOTH FRONT AND REAR WIPERS. AS I TRY TO TURN THEM OFF BY MOVING THE WIPER ARM UP AND DOWN AT TIMES THE SPEED WON'T CHANGE AT ALL OR FOR EXAMPLE THE HIGHEST SPEED LEVEL WOULD WORK AT THE LOWEST SPEED LEVEL. AS WELL THE HIGH BEAM WOULD ACTIVATE THROUGHOUT DIFFERENT TIMES DURING THESE OCCURRENCES. I ALSO EXPERIENCED THE HEADLIGHTS TURNING OFF WHILE NIGHT DRIVING. FOR MONTHS AS I WOULD BRING IN THE VAN TO BE CHECK 3 TIMES TO BE EXACT WHICH I HAVE SOWN VIDEO THAT I STILL HAVE SAVED. FIRST TIME THEY SAID SINCE THEY COULDN'T DUPLICATE THE ISSUE I HAVE TO BRING IT BACK, SECOND TIME I PULLED UP WITH THE ISSUE OCCURRING AND THEY CHANGED A MODULE BUT IT DIDN'T RESOLVE THE PROBLEM ABOUT A MONTH LATER THEY SAID IT WAS THE CLOCK SPRING AND KIA CHANGED THAT AND TILL THIS DATE IT HAPPENS BUT NOT AS FLUENT AS BEFORE AND THE WIPERS ALONE HAVE BEEN THE ISSUE. IN THE. *TR
Corrective Action:
SINCE JANUARY 2020 I HAVE BEEN EXPERIENCING MALFUNCTIONING ELECTRICAL ISSUES BOTH WHILE DRIVING AND STANDING STILL. WITHOUT ME NEEDING THE USE OF MY WIPERS THEY WILL TURN ON ALL BY THEMSELVES WHILE IN THE OFF POSITION. THIS WOULD BE BOTH FRONT AND REAR WIPERS. AS I TRY TO TURN THEM OFF BY MOVING THE WIPER ARM UP AND DOWN AT TIMES THE SPEED WON'T CHANGE AT ALL OR FOR EXAMPLE THE HIGHEST SPEED LEVEL WOULD WORK AT THE LOWEST SPEED LEVEL. AS WELL THE HIGH BEAM WOULD ACTIVATE THROUGHOUT DIFFERENT TIMES DURING THESE OCCURRENCES. I ALSO EXPERIENCED THE HEADLIGHTS TURNING OFF WHILE NIGHT DRIVING. FOR MONTHS AS I WOULD BRING IN THE VAN TO BE CHECK 3 TIMES TO BE EXACT WHICH I HAVE SOWN VIDEO THAT I STILL HAVE SAVED. FIRST TIME THEY SAID SINCE THEY COULDN'T DUPLICATE THE ISSUE I HAVE TO BRING IT BACK, SECOND TIME I PULLED UP WITH THE ISSUE OCCURRING AND THEY CHANGED A MODULE BUT IT DIDN'T RESOLVE THE PROBLEM ABOUT A MONTH LATER THEY SAID IT WAS THE CLOCK SPRING AND KIA CHANGED THAT AND TILL THIS DATE IT HAPPENS BUT NOT AS FLUENT AS BEFORE AND THE WIPERS ALONE HAVE BEEN THE ISSUE. IN THE. *TR
Additional Notes:
SINCE JANUARY 2020 I HAVE BEEN EXPERIENCING MALFUNCTIONING ELECTRICAL ISSUES BOTH WHILE DRIVING AND STANDING STILL. WITHOUT ME NEEDING THE USE OF MY WIPERS THEY WILL TURN ON ALL BY THEMSELVES WHILE IN THE OFF POSITION. THIS WOULD BE BOTH FRONT AND REAR WIPERS. AS I TRY TO TURN THEM OFF BY MOVING THE WIPER ARM UP AND DOWN AT TIMES THE SPEED WON'T CHANGE AT ALL OR FOR EXAMPLE THE HIGHEST SPEED LEVEL WOULD WORK AT THE LOWEST SPEED LEVEL. AS WELL THE HIGH BEAM WOULD ACTIVATE THROUGHOUT DIFFERENT TIMES DURING THESE OCCURRENCES. I ALSO EXPERIENCED THE HEADLIGHTS TURNING OFF WHILE NIGHT DRIVING. FOR MONTHS AS I WOULD BRING IN THE VAN TO BE CHECK 3 TIMES TO BE EXACT WHICH I HAVE SOWN VIDEO THAT I STILL HAVE SAVED. FIRST TIME THEY SAID SINCE THEY COULDN'T DUPLICATE THE ISSUE I HAVE TO BRING IT BACK, SECOND TIME I PULLED UP WITH THE ISSUE OCCURRING AND THEY CHANGED A MODULE BUT IT DIDN'T RESOLVE THE PROBLEM ABOUT A MONTH LATER THEY SAID IT WAS THE CLOCK SPRING AND KIA CHANGED THAT AND TILL THIS DATE IT HAPPENS BUT NOT AS FLUENT AS BEFORE AND THE WIPERS ALONE HAVE BEEN THE ISSUE. IN THE. *TR
Mfg Campaign: 11337324
Recall Date: Jul 3, 2020
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
MY 2017 KIA SEDONA SHUT OFF WHILE IN MOTION ON A STREET. I HAD TO PUT MY CAR IN PARK TURN THE KEY AND THEN RESTART MY CAR. THIS HAPPENS ON 10/31/2019. ROUGHLY 20 MINUTES LATER IT HAPPENED AGAIN WHILE ON THE HIGHWAY. IT WAS TOWED TO THE KIA SERVICE CENTER AND THEY COULD NOT REPLICATE THE ISSUE. ON 2/1/2020 MY CAR SHUT OFF AGAIN WHILE AT A RED LIGHT. ON 2/25/2020 WHILE THE VEHICLE WAS IN MOTION IT SHUT OFF AGAIN. THIS TIME A CAR BEHIND ME HAD TO SWERVE INTO THE OTHER LANE IN ORDER NOT TO SLAM IN TO ME. ON 2/26/2020 WHILE DRIVING MY DAUGHTER TO SCHOOL IT SHUT OFF AGAIN WHILE IN MOTION. THE VEHICLE WAS TOWED TO KIA SERVICE CENTER. IT IS STILL CURRENTLY THERE. THEY ARE STATING THEY CAN'T REPLICATE THE ISSUE.
Corrective Action:
MY 2017 KIA SEDONA SHUT OFF WHILE IN MOTION ON A STREET. I HAD TO PUT MY CAR IN PARK TURN THE KEY AND THEN RESTART MY CAR. THIS HAPPENS ON 10/31/2019. ROUGHLY 20 MINUTES LATER IT HAPPENED AGAIN WHILE ON THE HIGHWAY. IT WAS TOWED TO THE KIA SERVICE CENTER AND THEY COULD NOT REPLICATE THE ISSUE. ON 2/1/2020 MY CAR SHUT OFF AGAIN WHILE AT A RED LIGHT. ON 2/25/2020 WHILE THE VEHICLE WAS IN MOTION IT SHUT OFF AGAIN. THIS TIME A CAR BEHIND ME HAD TO SWERVE INTO THE OTHER LANE IN ORDER NOT TO SLAM IN TO ME. ON 2/26/2020 WHILE DRIVING MY DAUGHTER TO SCHOOL IT SHUT OFF AGAIN WHILE IN MOTION. THE VEHICLE WAS TOWED TO KIA SERVICE CENTER. IT IS STILL CURRENTLY THERE. THEY ARE STATING THEY CAN'T REPLICATE THE ISSUE.
Additional Notes:
MY 2017 KIA SEDONA SHUT OFF WHILE IN MOTION ON A STREET. I HAD TO PUT MY CAR IN PARK TURN THE KEY AND THEN RESTART MY CAR. THIS HAPPENS ON 10/31/2019. ROUGHLY 20 MINUTES LATER IT HAPPENED AGAIN WHILE ON THE HIGHWAY. IT WAS TOWED TO THE KIA SERVICE CENTER AND THEY COULD NOT REPLICATE THE ISSUE. ON 2/1/2020 MY CAR SHUT OFF AGAIN WHILE AT A RED LIGHT. ON 2/25/2020 WHILE THE VEHICLE WAS IN MOTION IT SHUT OFF AGAIN. THIS TIME A CAR BEHIND ME HAD TO SWERVE INTO THE OTHER LANE IN ORDER NOT TO SLAM IN TO ME. ON 2/26/2020 WHILE DRIVING MY DAUGHTER TO SCHOOL IT SHUT OFF AGAIN WHILE IN MOTION. THE VEHICLE WAS TOWED TO KIA SERVICE CENTER. IT IS STILL CURRENTLY THERE. THEY ARE STATING THEY CAN'T REPLICATE THE ISSUE.
Mfg Campaign: 11311957
Recall Date: Feb 27, 2020
Kia America, Inc.
Defect Description:
STEERING
Potential Consequences:
MY 2017 KIA SEDONA SHUT OFF WHILE IN MOTION ON A STREET. I HAD TO PUT MY CAR IN PARK TURN THE KEY AND THEN RESTART MY CAR. THIS HAPPENS ON 10/31/2019. ROUGHLY 20 MINUTES LATER IT HAPPENED AGAIN WHILE ON THE HIGHWAY. IT WAS TOWED TO THE KIA SERVICE CENTER AND THEY COULD NOT REPLICATE THE ISSUE. ON 2/1/2020 MY CAR SHUT OFF AGAIN WHILE AT A RED LIGHT. ON 2/25/2020 WHILE THE VEHICLE WAS IN MOTION IT SHUT OFF AGAIN. THIS TIME A CAR BEHIND ME HAD TO SWERVE INTO THE OTHER LANE IN ORDER NOT TO SLAM IN TO ME. ON 2/26/2020 WHILE DRIVING MY DAUGHTER TO SCHOOL IT SHUT OFF AGAIN WHILE IN MOTION. THE VEHICLE WAS TOWED TO KIA SERVICE CENTER. IT IS STILL CURRENTLY THERE. THEY ARE STATING THEY CAN'T REPLICATE THE ISSUE.
Corrective Action:
MY 2017 KIA SEDONA SHUT OFF WHILE IN MOTION ON A STREET. I HAD TO PUT MY CAR IN PARK TURN THE KEY AND THEN RESTART MY CAR. THIS HAPPENS ON 10/31/2019. ROUGHLY 20 MINUTES LATER IT HAPPENED AGAIN WHILE ON THE HIGHWAY. IT WAS TOWED TO THE KIA SERVICE CENTER AND THEY COULD NOT REPLICATE THE ISSUE. ON 2/1/2020 MY CAR SHUT OFF AGAIN WHILE AT A RED LIGHT. ON 2/25/2020 WHILE THE VEHICLE WAS IN MOTION IT SHUT OFF AGAIN. THIS TIME A CAR BEHIND ME HAD TO SWERVE INTO THE OTHER LANE IN ORDER NOT TO SLAM IN TO ME. ON 2/26/2020 WHILE DRIVING MY DAUGHTER TO SCHOOL IT SHUT OFF AGAIN WHILE IN MOTION. THE VEHICLE WAS TOWED TO KIA SERVICE CENTER. IT IS STILL CURRENTLY THERE. THEY ARE STATING THEY CAN'T REPLICATE THE ISSUE.
Additional Notes:
MY 2017 KIA SEDONA SHUT OFF WHILE IN MOTION ON A STREET. I HAD TO PUT MY CAR IN PARK TURN THE KEY AND THEN RESTART MY CAR. THIS HAPPENS ON 10/31/2019. ROUGHLY 20 MINUTES LATER IT HAPPENED AGAIN WHILE ON THE HIGHWAY. IT WAS TOWED TO THE KIA SERVICE CENTER AND THEY COULD NOT REPLICATE THE ISSUE. ON 2/1/2020 MY CAR SHUT OFF AGAIN WHILE AT A RED LIGHT. ON 2/25/2020 WHILE THE VEHICLE WAS IN MOTION IT SHUT OFF AGAIN. THIS TIME A CAR BEHIND ME HAD TO SWERVE INTO THE OTHER LANE IN ORDER NOT TO SLAM IN TO ME. ON 2/26/2020 WHILE DRIVING MY DAUGHTER TO SCHOOL IT SHUT OFF AGAIN WHILE IN MOTION. THE VEHICLE WAS TOWED TO KIA SERVICE CENTER. IT IS STILL CURRENTLY THERE. THEY ARE STATING THEY CAN'T REPLICATE THE ISSUE.
Mfg Campaign: 11311957
Recall Date: Feb 27, 2020
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
MY 2017 KIA SEDONA SHUT OFF WHILE IN MOTION ON A STREET. I HAD TO PUT MY CAR IN PARK TURN THE KEY AND THEN RESTART MY CAR. THIS HAPPENS ON 10/31/2019. ROUGHLY 20 MINUTES LATER IT HAPPENED AGAIN WHILE ON THE HIGHWAY. IT WAS TOWED TO THE KIA SERVICE CENTER AND THEY COULD NOT REPLICATE THE ISSUE. ON 2/1/2020 MY CAR SHUT OFF AGAIN WHILE AT A RED LIGHT. ON 2/25/2020 WHILE THE VEHICLE WAS IN MOTION IT SHUT OFF AGAIN. THIS TIME A CAR BEHIND ME HAD TO SWERVE INTO THE OTHER LANE IN ORDER NOT TO SLAM IN TO ME. ON 2/26/2020 WHILE DRIVING MY DAUGHTER TO SCHOOL IT SHUT OFF AGAIN WHILE IN MOTION. THE VEHICLE WAS TOWED TO KIA SERVICE CENTER. IT IS STILL CURRENTLY THERE. THEY ARE STATING THEY CAN'T REPLICATE THE ISSUE.
Corrective Action:
MY 2017 KIA SEDONA SHUT OFF WHILE IN MOTION ON A STREET. I HAD TO PUT MY CAR IN PARK TURN THE KEY AND THEN RESTART MY CAR. THIS HAPPENS ON 10/31/2019. ROUGHLY 20 MINUTES LATER IT HAPPENED AGAIN WHILE ON THE HIGHWAY. IT WAS TOWED TO THE KIA SERVICE CENTER AND THEY COULD NOT REPLICATE THE ISSUE. ON 2/1/2020 MY CAR SHUT OFF AGAIN WHILE AT A RED LIGHT. ON 2/25/2020 WHILE THE VEHICLE WAS IN MOTION IT SHUT OFF AGAIN. THIS TIME A CAR BEHIND ME HAD TO SWERVE INTO THE OTHER LANE IN ORDER NOT TO SLAM IN TO ME. ON 2/26/2020 WHILE DRIVING MY DAUGHTER TO SCHOOL IT SHUT OFF AGAIN WHILE IN MOTION. THE VEHICLE WAS TOWED TO KIA SERVICE CENTER. IT IS STILL CURRENTLY THERE. THEY ARE STATING THEY CAN'T REPLICATE THE ISSUE.
Additional Notes:
MY 2017 KIA SEDONA SHUT OFF WHILE IN MOTION ON A STREET. I HAD TO PUT MY CAR IN PARK TURN THE KEY AND THEN RESTART MY CAR. THIS HAPPENS ON 10/31/2019. ROUGHLY 20 MINUTES LATER IT HAPPENED AGAIN WHILE ON THE HIGHWAY. IT WAS TOWED TO THE KIA SERVICE CENTER AND THEY COULD NOT REPLICATE THE ISSUE. ON 2/1/2020 MY CAR SHUT OFF AGAIN WHILE AT A RED LIGHT. ON 2/25/2020 WHILE THE VEHICLE WAS IN MOTION IT SHUT OFF AGAIN. THIS TIME A CAR BEHIND ME HAD TO SWERVE INTO THE OTHER LANE IN ORDER NOT TO SLAM IN TO ME. ON 2/26/2020 WHILE DRIVING MY DAUGHTER TO SCHOOL IT SHUT OFF AGAIN WHILE IN MOTION. THE VEHICLE WAS TOWED TO KIA SERVICE CENTER. IT IS STILL CURRENTLY THERE. THEY ARE STATING THEY CAN'T REPLICATE THE ISSUE.
Mfg Campaign: 11311957
Recall Date: Feb 27, 2020
Kia America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
WHILE USING THE VARIABLE CRUISE CONTROL I WAS FOLLOWING A CAR WHICH WAS TRAVELING 40MPH. I HAD MY VARIABLE CRUISE CONTROL SETTING AT 75MPH AND THE MAXIMUM DISTANCE SETTING. THEREFORE I WAS TRAVELING AT 40MPH. A MOTORCYCLE PASSED ME ON MY RIGHT GOING 50MPH+. AS MY CAR RECOGNIZED THE MOTORCYCLE IN FRONT OF ME IT SLOWED INITIALLY, AND THEN ACCELERATED TO FOLLOW THE MOTORCYCLE. THE ACCELERATION CONTINUED AFTER THE MOTORCYCLE HAD PASSED THE CAR IN FRONT OF ME. IT SEEMS THAT THE VARIABLE CRUISE CONTROL REMAINED FOCUSED ON THE MOTORCYCLE ALTHOUGH THERE WAS NOW A CAR BETWEEN ME AND THE MOTORCYCLE. THE ACCELERATION CONTINUED AND THE DISTANCE BETWEEN ME AND THE CAR IN FRONT OF ME DECREASED UNTIL I INTERRUPTED THE CRUISE CONTROL AND SLAMMED ON THE BRAKES. THIS SCENARIO HAS OCCURRED SEVERAL TIMES. THIS ALL OCCURRED ON A HIGHWAY IN THE CARPOOL LANE WHILE GOING STRAIGHT.
Corrective Action:
WHILE USING THE VARIABLE CRUISE CONTROL I WAS FOLLOWING A CAR WHICH WAS TRAVELING 40MPH. I HAD MY VARIABLE CRUISE CONTROL SETTING AT 75MPH AND THE MAXIMUM DISTANCE SETTING. THEREFORE I WAS TRAVELING AT 40MPH. A MOTORCYCLE PASSED ME ON MY RIGHT GOING 50MPH+. AS MY CAR RECOGNIZED THE MOTORCYCLE IN FRONT OF ME IT SLOWED INITIALLY, AND THEN ACCELERATED TO FOLLOW THE MOTORCYCLE. THE ACCELERATION CONTINUED AFTER THE MOTORCYCLE HAD PASSED THE CAR IN FRONT OF ME. IT SEEMS THAT THE VARIABLE CRUISE CONTROL REMAINED FOCUSED ON THE MOTORCYCLE ALTHOUGH THERE WAS NOW A CAR BETWEEN ME AND THE MOTORCYCLE. THE ACCELERATION CONTINUED AND THE DISTANCE BETWEEN ME AND THE CAR IN FRONT OF ME DECREASED UNTIL I INTERRUPTED THE CRUISE CONTROL AND SLAMMED ON THE BRAKES. THIS SCENARIO HAS OCCURRED SEVERAL TIMES. THIS ALL OCCURRED ON A HIGHWAY IN THE CARPOOL LANE WHILE GOING STRAIGHT.
Additional Notes:
WHILE USING THE VARIABLE CRUISE CONTROL I WAS FOLLOWING A CAR WHICH WAS TRAVELING 40MPH. I HAD MY VARIABLE CRUISE CONTROL SETTING AT 75MPH AND THE MAXIMUM DISTANCE SETTING. THEREFORE I WAS TRAVELING AT 40MPH. A MOTORCYCLE PASSED ME ON MY RIGHT GOING 50MPH+. AS MY CAR RECOGNIZED THE MOTORCYCLE IN FRONT OF ME IT SLOWED INITIALLY, AND THEN ACCELERATED TO FOLLOW THE MOTORCYCLE. THE ACCELERATION CONTINUED AFTER THE MOTORCYCLE HAD PASSED THE CAR IN FRONT OF ME. IT SEEMS THAT THE VARIABLE CRUISE CONTROL REMAINED FOCUSED ON THE MOTORCYCLE ALTHOUGH THERE WAS NOW A CAR BETWEEN ME AND THE MOTORCYCLE. THE ACCELERATION CONTINUED AND THE DISTANCE BETWEEN ME AND THE CAR IN FRONT OF ME DECREASED UNTIL I INTERRUPTED THE CRUISE CONTROL AND SLAMMED ON THE BRAKES. THIS SCENARIO HAS OCCURRED SEVERAL TIMES. THIS ALL OCCURRED ON A HIGHWAY IN THE CARPOOL LANE WHILE GOING STRAIGHT.
Mfg Campaign: 11301933
Recall Date: Jan 26, 2020
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE REAR VIEW CAMERA SETTING ENGAGES WHENEVER THE CAR IS PUT INTO REVERSE. THE DRIVER COMES TO RELY ON THE BACKUP CAMERA. SEVERAL TIMES THE BACKUP CAMERA FAILS TO TURN ON AND CAN NOT BE MANUALLY TURNED ON. I FEEL THAT THERE IS A CORRELATION BETWEEN TURNING THE CAR ON AND PUTTING IT INTO REVERSE QUICKLY HOWEVER I CAN NOT REPRODUCE THIS AT WILL. THIS HAS HAPPENED 10+ TIMES. I HAVE ALSO NOTICED ON SOME BUT NOT ALL OCCASIONS THAT AFTER REVERSING, WHEN I PUT THE CAR IN DRIVE, SUDDENLY THE BACKUP CAMERA DOES ENGAGE ALTHOUGH I'M NOW DRIVING FORWARD. I'M CONCERNED THAT PEOPLE WHO HAVE BEEN ACCUSTOMED TO USING THE BACKUP CAMERA WILL GET IN A CRASH OR RUN INTO A PERSON WHEN THE BACKUP CAMERA INTERMITTENTLY FAILS.
Corrective Action:
THE REAR VIEW CAMERA SETTING ENGAGES WHENEVER THE CAR IS PUT INTO REVERSE. THE DRIVER COMES TO RELY ON THE BACKUP CAMERA. SEVERAL TIMES THE BACKUP CAMERA FAILS TO TURN ON AND CAN NOT BE MANUALLY TURNED ON. I FEEL THAT THERE IS A CORRELATION BETWEEN TURNING THE CAR ON AND PUTTING IT INTO REVERSE QUICKLY HOWEVER I CAN NOT REPRODUCE THIS AT WILL. THIS HAS HAPPENED 10+ TIMES. I HAVE ALSO NOTICED ON SOME BUT NOT ALL OCCASIONS THAT AFTER REVERSING, WHEN I PUT THE CAR IN DRIVE, SUDDENLY THE BACKUP CAMERA DOES ENGAGE ALTHOUGH I'M NOW DRIVING FORWARD. I'M CONCERNED THAT PEOPLE WHO HAVE BEEN ACCUSTOMED TO USING THE BACKUP CAMERA WILL GET IN A CRASH OR RUN INTO A PERSON WHEN THE BACKUP CAMERA INTERMITTENTLY FAILS.
Additional Notes:
THE REAR VIEW CAMERA SETTING ENGAGES WHENEVER THE CAR IS PUT INTO REVERSE. THE DRIVER COMES TO RELY ON THE BACKUP CAMERA. SEVERAL TIMES THE BACKUP CAMERA FAILS TO TURN ON AND CAN NOT BE MANUALLY TURNED ON. I FEEL THAT THERE IS A CORRELATION BETWEEN TURNING THE CAR ON AND PUTTING IT INTO REVERSE QUICKLY HOWEVER I CAN NOT REPRODUCE THIS AT WILL. THIS HAS HAPPENED 10+ TIMES. I HAVE ALSO NOTICED ON SOME BUT NOT ALL OCCASIONS THAT AFTER REVERSING, WHEN I PUT THE CAR IN DRIVE, SUDDENLY THE BACKUP CAMERA DOES ENGAGE ALTHOUGH I'M NOW DRIVING FORWARD. I'M CONCERNED THAT PEOPLE WHO HAVE BEEN ACCUSTOMED TO USING THE BACKUP CAMERA WILL GET IN A CRASH OR RUN INTO A PERSON WHEN THE BACKUP CAMERA INTERMITTENTLY FAILS.
Mfg Campaign: 11301934
Recall Date: Jan 26, 2020
Kia America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
THE REAR VIEW CAMERA SETTING ENGAGES WHENEVER THE CAR IS PUT INTO REVERSE. THE DRIVER COMES TO RELY ON THE BACKUP CAMERA. SEVERAL TIMES THE BACKUP CAMERA FAILS TO TURN ON AND CAN NOT BE MANUALLY TURNED ON. I FEEL THAT THERE IS A CORRELATION BETWEEN TURNING THE CAR ON AND PUTTING IT INTO REVERSE QUICKLY HOWEVER I CAN NOT REPRODUCE THIS AT WILL. THIS HAS HAPPENED 10+ TIMES. I HAVE ALSO NOTICED ON SOME BUT NOT ALL OCCASIONS THAT AFTER REVERSING, WHEN I PUT THE CAR IN DRIVE, SUDDENLY THE BACKUP CAMERA DOES ENGAGE ALTHOUGH I'M NOW DRIVING FORWARD. I'M CONCERNED THAT PEOPLE WHO HAVE BEEN ACCUSTOMED TO USING THE BACKUP CAMERA WILL GET IN A CRASH OR RUN INTO A PERSON WHEN THE BACKUP CAMERA INTERMITTENTLY FAILS.
Corrective Action:
THE REAR VIEW CAMERA SETTING ENGAGES WHENEVER THE CAR IS PUT INTO REVERSE. THE DRIVER COMES TO RELY ON THE BACKUP CAMERA. SEVERAL TIMES THE BACKUP CAMERA FAILS TO TURN ON AND CAN NOT BE MANUALLY TURNED ON. I FEEL THAT THERE IS A CORRELATION BETWEEN TURNING THE CAR ON AND PUTTING IT INTO REVERSE QUICKLY HOWEVER I CAN NOT REPRODUCE THIS AT WILL. THIS HAS HAPPENED 10+ TIMES. I HAVE ALSO NOTICED ON SOME BUT NOT ALL OCCASIONS THAT AFTER REVERSING, WHEN I PUT THE CAR IN DRIVE, SUDDENLY THE BACKUP CAMERA DOES ENGAGE ALTHOUGH I'M NOW DRIVING FORWARD. I'M CONCERNED THAT PEOPLE WHO HAVE BEEN ACCUSTOMED TO USING THE BACKUP CAMERA WILL GET IN A CRASH OR RUN INTO A PERSON WHEN THE BACKUP CAMERA INTERMITTENTLY FAILS.
Additional Notes:
THE REAR VIEW CAMERA SETTING ENGAGES WHENEVER THE CAR IS PUT INTO REVERSE. THE DRIVER COMES TO RELY ON THE BACKUP CAMERA. SEVERAL TIMES THE BACKUP CAMERA FAILS TO TURN ON AND CAN NOT BE MANUALLY TURNED ON. I FEEL THAT THERE IS A CORRELATION BETWEEN TURNING THE CAR ON AND PUTTING IT INTO REVERSE QUICKLY HOWEVER I CAN NOT REPRODUCE THIS AT WILL. THIS HAS HAPPENED 10+ TIMES. I HAVE ALSO NOTICED ON SOME BUT NOT ALL OCCASIONS THAT AFTER REVERSING, WHEN I PUT THE CAR IN DRIVE, SUDDENLY THE BACKUP CAMERA DOES ENGAGE ALTHOUGH I'M NOW DRIVING FORWARD. I'M CONCERNED THAT PEOPLE WHO HAVE BEEN ACCUSTOMED TO USING THE BACKUP CAMERA WILL GET IN A CRASH OR RUN INTO A PERSON WHEN THE BACKUP CAMERA INTERMITTENTLY FAILS.
Mfg Campaign: 11301934
Recall Date: Jan 26, 2020
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE REAR VIEW CAMERA SETTING ENGAGES WHENEVER THE CAR IS PUT INTO REVERSE. THE DRIVER COMES TO RELY ON THE BACKUP CAMERA. SEVERAL TIMES THE BACKUP CAMERA FAILS TO TURN ON AND CAN NOT BE MANUALLY TURNED ON. I FEEL THAT THERE IS A CORRELATION BETWEEN TURNING THE CAR ON AND PUTTING IT INTO REVERSE QUICKLY HOWEVER I CAN NOT REPRODUCE THIS AT WILL. THIS HAS HAPPENED 10+ TIMES. I HAVE ALSO NOTICED ON SOME BUT NOT ALL OCCASIONS THAT AFTER REVERSING, WHEN I PUT THE CAR IN DRIVE, SUDDENLY THE BACKUP CAMERA DOES ENGAGE ALTHOUGH I'M NOW DRIVING FORWARD. I'M CONCERNED THAT PEOPLE WHO HAVE BEEN ACCUSTOMED TO USING THE BACKUP CAMERA WILL GET IN A CRASH OR RUN INTO A PERSON WHEN THE BACKUP CAMERA INTERMITTENTLY FAILS.
Corrective Action:
THE REAR VIEW CAMERA SETTING ENGAGES WHENEVER THE CAR IS PUT INTO REVERSE. THE DRIVER COMES TO RELY ON THE BACKUP CAMERA. SEVERAL TIMES THE BACKUP CAMERA FAILS TO TURN ON AND CAN NOT BE MANUALLY TURNED ON. I FEEL THAT THERE IS A CORRELATION BETWEEN TURNING THE CAR ON AND PUTTING IT INTO REVERSE QUICKLY HOWEVER I CAN NOT REPRODUCE THIS AT WILL. THIS HAS HAPPENED 10+ TIMES. I HAVE ALSO NOTICED ON SOME BUT NOT ALL OCCASIONS THAT AFTER REVERSING, WHEN I PUT THE CAR IN DRIVE, SUDDENLY THE BACKUP CAMERA DOES ENGAGE ALTHOUGH I'M NOW DRIVING FORWARD. I'M CONCERNED THAT PEOPLE WHO HAVE BEEN ACCUSTOMED TO USING THE BACKUP CAMERA WILL GET IN A CRASH OR RUN INTO A PERSON WHEN THE BACKUP CAMERA INTERMITTENTLY FAILS.
Additional Notes:
THE REAR VIEW CAMERA SETTING ENGAGES WHENEVER THE CAR IS PUT INTO REVERSE. THE DRIVER COMES TO RELY ON THE BACKUP CAMERA. SEVERAL TIMES THE BACKUP CAMERA FAILS TO TURN ON AND CAN NOT BE MANUALLY TURNED ON. I FEEL THAT THERE IS A CORRELATION BETWEEN TURNING THE CAR ON AND PUTTING IT INTO REVERSE QUICKLY HOWEVER I CAN NOT REPRODUCE THIS AT WILL. THIS HAS HAPPENED 10+ TIMES. I HAVE ALSO NOTICED ON SOME BUT NOT ALL OCCASIONS THAT AFTER REVERSING, WHEN I PUT THE CAR IN DRIVE, SUDDENLY THE BACKUP CAMERA DOES ENGAGE ALTHOUGH I'M NOW DRIVING FORWARD. I'M CONCERNED THAT PEOPLE WHO HAVE BEEN ACCUSTOMED TO USING THE BACKUP CAMERA WILL GET IN A CRASH OR RUN INTO A PERSON WHEN THE BACKUP CAMERA INTERMITTENTLY FAILS.
Mfg Campaign: 11301934
Recall Date: Jan 26, 2020
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
IMAGES ON THE BACKUP CAMERA IS INTERMITTENTLY VERY DIFFICULT TO SEE. THIS IS EASY TO REPRODUCE WHEN BACKING OUT OF A COVERED GARAGE INTO SUNLIGHT. WHILE THE ENTIRE CAR IS IN THE SHADE THE IMAGE IS CLEAR, HOWEVER AS SOON AS THE CAMERA ON THE BACK OF THE CAR HITS THE SUN, THE IMAGE BECOMES VERY DIFFICULT TO SEE. IT IS "BLOWN OUT" AND VERY WHITE. AS SOON AS THE FRONT OF THE CAR WHERE THE LIGHT SENSOR IS HITS THE SUNLIGHT THE BACKUP IMAGE ADJUSTS AND IS CLEAR AND EFFECTIVE. THE SYSTEM NEEDS A LIGHT SENSOR WHERE THE CAMERA IS LOCATED IN ORDER TO ADJUST THE LIGHT SETTINGS TO MATCH THE CAMERA'S ENVIRONMENT. THIS IS DANGEROUS IN THAT THE CAMERA IS INITIALLY WORKING AND THEN SUDDENLY BECOMES UNUSABLE WHILE THE DRIVER MAY BE RELYING ON IT. THIS COULD RESULT IN A CRASH OR INJURY AS THE DRIVER BACKS UP WHILE RELYING ON THE BACKUP CAMERA SYSTEM. THIS IS FAIRLY EASY TO REPRODUCE CONSISTENTLY.
Corrective Action:
IMAGES ON THE BACKUP CAMERA IS INTERMITTENTLY VERY DIFFICULT TO SEE. THIS IS EASY TO REPRODUCE WHEN BACKING OUT OF A COVERED GARAGE INTO SUNLIGHT. WHILE THE ENTIRE CAR IS IN THE SHADE THE IMAGE IS CLEAR, HOWEVER AS SOON AS THE CAMERA ON THE BACK OF THE CAR HITS THE SUN, THE IMAGE BECOMES VERY DIFFICULT TO SEE. IT IS "BLOWN OUT" AND VERY WHITE. AS SOON AS THE FRONT OF THE CAR WHERE THE LIGHT SENSOR IS HITS THE SUNLIGHT THE BACKUP IMAGE ADJUSTS AND IS CLEAR AND EFFECTIVE. THE SYSTEM NEEDS A LIGHT SENSOR WHERE THE CAMERA IS LOCATED IN ORDER TO ADJUST THE LIGHT SETTINGS TO MATCH THE CAMERA'S ENVIRONMENT. THIS IS DANGEROUS IN THAT THE CAMERA IS INITIALLY WORKING AND THEN SUDDENLY BECOMES UNUSABLE WHILE THE DRIVER MAY BE RELYING ON IT. THIS COULD RESULT IN A CRASH OR INJURY AS THE DRIVER BACKS UP WHILE RELYING ON THE BACKUP CAMERA SYSTEM. THIS IS FAIRLY EASY TO REPRODUCE CONSISTENTLY.
Additional Notes:
IMAGES ON THE BACKUP CAMERA IS INTERMITTENTLY VERY DIFFICULT TO SEE. THIS IS EASY TO REPRODUCE WHEN BACKING OUT OF A COVERED GARAGE INTO SUNLIGHT. WHILE THE ENTIRE CAR IS IN THE SHADE THE IMAGE IS CLEAR, HOWEVER AS SOON AS THE CAMERA ON THE BACK OF THE CAR HITS THE SUN, THE IMAGE BECOMES VERY DIFFICULT TO SEE. IT IS "BLOWN OUT" AND VERY WHITE. AS SOON AS THE FRONT OF THE CAR WHERE THE LIGHT SENSOR IS HITS THE SUNLIGHT THE BACKUP IMAGE ADJUSTS AND IS CLEAR AND EFFECTIVE. THE SYSTEM NEEDS A LIGHT SENSOR WHERE THE CAMERA IS LOCATED IN ORDER TO ADJUST THE LIGHT SETTINGS TO MATCH THE CAMERA'S ENVIRONMENT. THIS IS DANGEROUS IN THAT THE CAMERA IS INITIALLY WORKING AND THEN SUDDENLY BECOMES UNUSABLE WHILE THE DRIVER MAY BE RELYING ON IT. THIS COULD RESULT IN A CRASH OR INJURY AS THE DRIVER BACKS UP WHILE RELYING ON THE BACKUP CAMERA SYSTEM. THIS IS FAIRLY EASY TO REPRODUCE CONSISTENTLY.
Mfg Campaign: 11301935
Recall Date: Jan 26, 2020
Kia America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
IMAGES ON THE BACKUP CAMERA IS INTERMITTENTLY VERY DIFFICULT TO SEE. THIS IS EASY TO REPRODUCE WHEN BACKING OUT OF A COVERED GARAGE INTO SUNLIGHT. WHILE THE ENTIRE CAR IS IN THE SHADE THE IMAGE IS CLEAR, HOWEVER AS SOON AS THE CAMERA ON THE BACK OF THE CAR HITS THE SUN, THE IMAGE BECOMES VERY DIFFICULT TO SEE. IT IS "BLOWN OUT" AND VERY WHITE. AS SOON AS THE FRONT OF THE CAR WHERE THE LIGHT SENSOR IS HITS THE SUNLIGHT THE BACKUP IMAGE ADJUSTS AND IS CLEAR AND EFFECTIVE. THE SYSTEM NEEDS A LIGHT SENSOR WHERE THE CAMERA IS LOCATED IN ORDER TO ADJUST THE LIGHT SETTINGS TO MATCH THE CAMERA'S ENVIRONMENT. THIS IS DANGEROUS IN THAT THE CAMERA IS INITIALLY WORKING AND THEN SUDDENLY BECOMES UNUSABLE WHILE THE DRIVER MAY BE RELYING ON IT. THIS COULD RESULT IN A CRASH OR INJURY AS THE DRIVER BACKS UP WHILE RELYING ON THE BACKUP CAMERA SYSTEM. THIS IS FAIRLY EASY TO REPRODUCE CONSISTENTLY.
Corrective Action:
IMAGES ON THE BACKUP CAMERA IS INTERMITTENTLY VERY DIFFICULT TO SEE. THIS IS EASY TO REPRODUCE WHEN BACKING OUT OF A COVERED GARAGE INTO SUNLIGHT. WHILE THE ENTIRE CAR IS IN THE SHADE THE IMAGE IS CLEAR, HOWEVER AS SOON AS THE CAMERA ON THE BACK OF THE CAR HITS THE SUN, THE IMAGE BECOMES VERY DIFFICULT TO SEE. IT IS "BLOWN OUT" AND VERY WHITE. AS SOON AS THE FRONT OF THE CAR WHERE THE LIGHT SENSOR IS HITS THE SUNLIGHT THE BACKUP IMAGE ADJUSTS AND IS CLEAR AND EFFECTIVE. THE SYSTEM NEEDS A LIGHT SENSOR WHERE THE CAMERA IS LOCATED IN ORDER TO ADJUST THE LIGHT SETTINGS TO MATCH THE CAMERA'S ENVIRONMENT. THIS IS DANGEROUS IN THAT THE CAMERA IS INITIALLY WORKING AND THEN SUDDENLY BECOMES UNUSABLE WHILE THE DRIVER MAY BE RELYING ON IT. THIS COULD RESULT IN A CRASH OR INJURY AS THE DRIVER BACKS UP WHILE RELYING ON THE BACKUP CAMERA SYSTEM. THIS IS FAIRLY EASY TO REPRODUCE CONSISTENTLY.
Additional Notes:
IMAGES ON THE BACKUP CAMERA IS INTERMITTENTLY VERY DIFFICULT TO SEE. THIS IS EASY TO REPRODUCE WHEN BACKING OUT OF A COVERED GARAGE INTO SUNLIGHT. WHILE THE ENTIRE CAR IS IN THE SHADE THE IMAGE IS CLEAR, HOWEVER AS SOON AS THE CAMERA ON THE BACK OF THE CAR HITS THE SUN, THE IMAGE BECOMES VERY DIFFICULT TO SEE. IT IS "BLOWN OUT" AND VERY WHITE. AS SOON AS THE FRONT OF THE CAR WHERE THE LIGHT SENSOR IS HITS THE SUNLIGHT THE BACKUP IMAGE ADJUSTS AND IS CLEAR AND EFFECTIVE. THE SYSTEM NEEDS A LIGHT SENSOR WHERE THE CAMERA IS LOCATED IN ORDER TO ADJUST THE LIGHT SETTINGS TO MATCH THE CAMERA'S ENVIRONMENT. THIS IS DANGEROUS IN THAT THE CAMERA IS INITIALLY WORKING AND THEN SUDDENLY BECOMES UNUSABLE WHILE THE DRIVER MAY BE RELYING ON IT. THIS COULD RESULT IN A CRASH OR INJURY AS THE DRIVER BACKS UP WHILE RELYING ON THE BACKUP CAMERA SYSTEM. THIS IS FAIRLY EASY TO REPRODUCE CONSISTENTLY.
Mfg Campaign: 11301935
Recall Date: Jan 26, 2020
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
IMAGES ON THE BACKUP CAMERA IS INTERMITTENTLY VERY DIFFICULT TO SEE. THIS IS EASY TO REPRODUCE WHEN BACKING OUT OF A COVERED GARAGE INTO SUNLIGHT. WHILE THE ENTIRE CAR IS IN THE SHADE THE IMAGE IS CLEAR, HOWEVER AS SOON AS THE CAMERA ON THE BACK OF THE CAR HITS THE SUN, THE IMAGE BECOMES VERY DIFFICULT TO SEE. IT IS "BLOWN OUT" AND VERY WHITE. AS SOON AS THE FRONT OF THE CAR WHERE THE LIGHT SENSOR IS HITS THE SUNLIGHT THE BACKUP IMAGE ADJUSTS AND IS CLEAR AND EFFECTIVE. THE SYSTEM NEEDS A LIGHT SENSOR WHERE THE CAMERA IS LOCATED IN ORDER TO ADJUST THE LIGHT SETTINGS TO MATCH THE CAMERA'S ENVIRONMENT. THIS IS DANGEROUS IN THAT THE CAMERA IS INITIALLY WORKING AND THEN SUDDENLY BECOMES UNUSABLE WHILE THE DRIVER MAY BE RELYING ON IT. THIS COULD RESULT IN A CRASH OR INJURY AS THE DRIVER BACKS UP WHILE RELYING ON THE BACKUP CAMERA SYSTEM. THIS IS FAIRLY EASY TO REPRODUCE CONSISTENTLY.
Corrective Action:
IMAGES ON THE BACKUP CAMERA IS INTERMITTENTLY VERY DIFFICULT TO SEE. THIS IS EASY TO REPRODUCE WHEN BACKING OUT OF A COVERED GARAGE INTO SUNLIGHT. WHILE THE ENTIRE CAR IS IN THE SHADE THE IMAGE IS CLEAR, HOWEVER AS SOON AS THE CAMERA ON THE BACK OF THE CAR HITS THE SUN, THE IMAGE BECOMES VERY DIFFICULT TO SEE. IT IS "BLOWN OUT" AND VERY WHITE. AS SOON AS THE FRONT OF THE CAR WHERE THE LIGHT SENSOR IS HITS THE SUNLIGHT THE BACKUP IMAGE ADJUSTS AND IS CLEAR AND EFFECTIVE. THE SYSTEM NEEDS A LIGHT SENSOR WHERE THE CAMERA IS LOCATED IN ORDER TO ADJUST THE LIGHT SETTINGS TO MATCH THE CAMERA'S ENVIRONMENT. THIS IS DANGEROUS IN THAT THE CAMERA IS INITIALLY WORKING AND THEN SUDDENLY BECOMES UNUSABLE WHILE THE DRIVER MAY BE RELYING ON IT. THIS COULD RESULT IN A CRASH OR INJURY AS THE DRIVER BACKS UP WHILE RELYING ON THE BACKUP CAMERA SYSTEM. THIS IS FAIRLY EASY TO REPRODUCE CONSISTENTLY.
Additional Notes:
IMAGES ON THE BACKUP CAMERA IS INTERMITTENTLY VERY DIFFICULT TO SEE. THIS IS EASY TO REPRODUCE WHEN BACKING OUT OF A COVERED GARAGE INTO SUNLIGHT. WHILE THE ENTIRE CAR IS IN THE SHADE THE IMAGE IS CLEAR, HOWEVER AS SOON AS THE CAMERA ON THE BACK OF THE CAR HITS THE SUN, THE IMAGE BECOMES VERY DIFFICULT TO SEE. IT IS "BLOWN OUT" AND VERY WHITE. AS SOON AS THE FRONT OF THE CAR WHERE THE LIGHT SENSOR IS HITS THE SUNLIGHT THE BACKUP IMAGE ADJUSTS AND IS CLEAR AND EFFECTIVE. THE SYSTEM NEEDS A LIGHT SENSOR WHERE THE CAMERA IS LOCATED IN ORDER TO ADJUST THE LIGHT SETTINGS TO MATCH THE CAMERA'S ENVIRONMENT. THIS IS DANGEROUS IN THAT THE CAMERA IS INITIALLY WORKING AND THEN SUDDENLY BECOMES UNUSABLE WHILE THE DRIVER MAY BE RELYING ON IT. THIS COULD RESULT IN A CRASH OR INJURY AS THE DRIVER BACKS UP WHILE RELYING ON THE BACKUP CAMERA SYSTEM. THIS IS FAIRLY EASY TO REPRODUCE CONSISTENTLY.
Mfg Campaign: 11301935
Recall Date: Jan 26, 2020
Kia America, Inc.
Defect Description:
TIRES
Potential Consequences:
2017 KIA SEDONA OEM TIRES KUMHO CRUGEN 235/65R17 104H X 4 ALL FACTORY INSTALLED TIRES REPLACED DUE TO VIBRATION/ SAFETY CONCERNS DUE TO BELT SEPARATION IN 2019 WITH 2 WITH LESS THAN 20K REMAINING 2 WITH LESS THAN 30K. REPLACED X 4 WITH IDENTICAL SIZE MAKE AND MODEL. 1/21/2020 EXPERIENCED NON REPAIRABLE TIRE FAILURE DUE TO BELT SEPARATION/ RUPTURE ON TREAD SURFACE. APPROX 40K MILES ON AFFECTED TIRE WITH USABLE TREAD LEFT. TRYING TO FILL OUT THIS FORM TO ENCOMPASS A HISTORY OF 5 TIRE FAILURES FOR BELT SEPARATION OVER AN 18 MONTH PERIOD FOR A LINE OF TIRES PRODUCED OVER THREE YEARS IS CONFUSING, THANKS
Corrective Action:
2017 KIA SEDONA OEM TIRES KUMHO CRUGEN 235/65R17 104H X 4 ALL FACTORY INSTALLED TIRES REPLACED DUE TO VIBRATION/ SAFETY CONCERNS DUE TO BELT SEPARATION IN 2019 WITH 2 WITH LESS THAN 20K REMAINING 2 WITH LESS THAN 30K. REPLACED X 4 WITH IDENTICAL SIZE MAKE AND MODEL. 1/21/2020 EXPERIENCED NON REPAIRABLE TIRE FAILURE DUE TO BELT SEPARATION/ RUPTURE ON TREAD SURFACE. APPROX 40K MILES ON AFFECTED TIRE WITH USABLE TREAD LEFT. TRYING TO FILL OUT THIS FORM TO ENCOMPASS A HISTORY OF 5 TIRE FAILURES FOR BELT SEPARATION OVER AN 18 MONTH PERIOD FOR A LINE OF TIRES PRODUCED OVER THREE YEARS IS CONFUSING, THANKS
Additional Notes:
2017 KIA SEDONA OEM TIRES KUMHO CRUGEN 235/65R17 104H X 4 ALL FACTORY INSTALLED TIRES REPLACED DUE TO VIBRATION/ SAFETY CONCERNS DUE TO BELT SEPARATION IN 2019 WITH 2 WITH LESS THAN 20K REMAINING 2 WITH LESS THAN 30K. REPLACED X 4 WITH IDENTICAL SIZE MAKE AND MODEL. 1/21/2020 EXPERIENCED NON REPAIRABLE TIRE FAILURE DUE TO BELT SEPARATION/ RUPTURE ON TREAD SURFACE. APPROX 40K MILES ON AFFECTED TIRE WITH USABLE TREAD LEFT. TRYING TO FILL OUT THIS FORM TO ENCOMPASS A HISTORY OF 5 TIRE FAILURES FOR BELT SEPARATION OVER AN 18 MONTH PERIOD FOR A LINE OF TIRES PRODUCED OVER THREE YEARS IS CONFUSING, THANKS
Mfg Campaign: 11301128
Recall Date: Jan 22, 2020
Kia America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
THE SIZE DOOR MAKES A GRINDING NOISE AND WILL NOT OPEN SOMETIMES. IT DOES THE SAME WHEN I TRY TO CLOSE IT. ON AVERAGE IT IS ABOUT 50/50 AND I AM CONCERNED THAT #1 IT WILL NOT SHUT ONE DAY WHEN WE NEED TO DRIVE IT, AND #2 SINCE THE DOOR DOES NOT OPEN AND CLOSE PROPERLY WHAT IF IT DOES NOT STOP IF SOMEONE IS IN THE WAY OF IT? THIS OF COURSE HAPPENS WHEN THE VAN IS STATIONARY. THIS HAPPENS OFTEN AND I NOTICED IT FIRST AT ABOUT 40K MILES. THE DEALERSHIP TOLD ME THIS IS NOT COVERED UNDER WARRANTY.
Corrective Action:
THE SIZE DOOR MAKES A GRINDING NOISE AND WILL NOT OPEN SOMETIMES. IT DOES THE SAME WHEN I TRY TO CLOSE IT. ON AVERAGE IT IS ABOUT 50/50 AND I AM CONCERNED THAT #1 IT WILL NOT SHUT ONE DAY WHEN WE NEED TO DRIVE IT, AND #2 SINCE THE DOOR DOES NOT OPEN AND CLOSE PROPERLY WHAT IF IT DOES NOT STOP IF SOMEONE IS IN THE WAY OF IT? THIS OF COURSE HAPPENS WHEN THE VAN IS STATIONARY. THIS HAPPENS OFTEN AND I NOTICED IT FIRST AT ABOUT 40K MILES. THE DEALERSHIP TOLD ME THIS IS NOT COVERED UNDER WARRANTY.
Additional Notes:
THE SIZE DOOR MAKES A GRINDING NOISE AND WILL NOT OPEN SOMETIMES. IT DOES THE SAME WHEN I TRY TO CLOSE IT. ON AVERAGE IT IS ABOUT 50/50 AND I AM CONCERNED THAT #1 IT WILL NOT SHUT ONE DAY WHEN WE NEED TO DRIVE IT, AND #2 SINCE THE DOOR DOES NOT OPEN AND CLOSE PROPERLY WHAT IF IT DOES NOT STOP IF SOMEONE IS IN THE WAY OF IT? THIS OF COURSE HAPPENS WHEN THE VAN IS STATIONARY. THIS HAPPENS OFTEN AND I NOTICED IT FIRST AT ABOUT 40K MILES. THE DEALERSHIP TOLD ME THIS IS NOT COVERED UNDER WARRANTY.
Mfg Campaign: 11277186
Recall Date: Oct 30, 2019
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
VEHICLE DRIFTS TO RIGHT, ABOUT TO CAUSE AN ACCIDENT
Corrective Action:
VEHICLE DRIFTS TO RIGHT, ABOUT TO CAUSE AN ACCIDENT
Additional Notes:
VEHICLE DRIFTS TO RIGHT, ABOUT TO CAUSE AN ACCIDENT
Mfg Campaign: 11222724
Recall Date: Jun 26, 2019
Kia America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
WHILE DRIVING AROUND A CORNER DOING 25 MPH, ON A BACK ROAD THAT WAS DRY, I CORRECTED THE STEERING TO THE LEFT OUT OF THE CURVE AND THE STEERING CONTINUED TO PULL TO THE RIGHT AND WOULD NOT CORRECT. VEHICLE WENT DOWN A 20 FOOT EMBANKMENT AND STRUCK A TREE HEAD ON. THE AIRBAGS DID NOT DEPLOY IN THE COLLISION AND THE ENGINE DID NOT SHUT OFF. I SUSTAINED SERIOUS INJURIES, RESULTING IN 4 MONTHS OF MISSED WORK AND A DOUBLE DISCECTOMY TO REPAIR TWO SEVERELY HERNIATED DISCS. UNTIL MY SURGERY I WAS IN A WHEELCHAIR FROM THESE INJURIES, AS MY SPINAL CORD WAS COMPRESSED BY THE DISCS IN MY NECK. THE KIA SERVICE DEPARTMENT AND THE CUSTOMER RELATIONS HOTLINE WILL NOT SPEAK TO ME REGARDING THE SAFETY FEATURES OTHER THAN TO SAY THERE HAS NOT BEEN A RECALL. IT IS MY UNDERSTANDING THAT THE AIRBAGS SHOULD DEPLOY FROM A FULL FRONT IMPACT GOING A SPEED OF AT LEAST 25MPH (AS THERE WAS DOWNWARD MOMENTUM AT THAT POINT) HOWEVER THE AUTO BODY REPAIR SHOP THAT OUR INSURANCE COMPANY ASSIGNED US TO SAYS THE AIRBAGS ARE NOT DESIGNED TO DEPLOY IN SUCH AN ACCIDENT. AS I CANNOT GET AN ANSWER FROM KIA AS TO WHETHER THIS HAS MERIT, I AM LEFT DRIVING A VEHICLE THAT I AM UNSURE IS SAFE.
Corrective Action:
WHILE DRIVING AROUND A CORNER DOING 25 MPH, ON A BACK ROAD THAT WAS DRY, I CORRECTED THE STEERING TO THE LEFT OUT OF THE CURVE AND THE STEERING CONTINUED TO PULL TO THE RIGHT AND WOULD NOT CORRECT. VEHICLE WENT DOWN A 20 FOOT EMBANKMENT AND STRUCK A TREE HEAD ON. THE AIRBAGS DID NOT DEPLOY IN THE COLLISION AND THE ENGINE DID NOT SHUT OFF. I SUSTAINED SERIOUS INJURIES, RESULTING IN 4 MONTHS OF MISSED WORK AND A DOUBLE DISCECTOMY TO REPAIR TWO SEVERELY HERNIATED DISCS. UNTIL MY SURGERY I WAS IN A WHEELCHAIR FROM THESE INJURIES, AS MY SPINAL CORD WAS COMPRESSED BY THE DISCS IN MY NECK. THE KIA SERVICE DEPARTMENT AND THE CUSTOMER RELATIONS HOTLINE WILL NOT SPEAK TO ME REGARDING THE SAFETY FEATURES OTHER THAN TO SAY THERE HAS NOT BEEN A RECALL. IT IS MY UNDERSTANDING THAT THE AIRBAGS SHOULD DEPLOY FROM A FULL FRONT IMPACT GOING A SPEED OF AT LEAST 25MPH (AS THERE WAS DOWNWARD MOMENTUM AT THAT POINT) HOWEVER THE AUTO BODY REPAIR SHOP THAT OUR INSURANCE COMPANY ASSIGNED US TO SAYS THE AIRBAGS ARE NOT DESIGNED TO DEPLOY IN SUCH AN ACCIDENT. AS I CANNOT GET AN ANSWER FROM KIA AS TO WHETHER THIS HAS MERIT, I AM LEFT DRIVING A VEHICLE THAT I AM UNSURE IS SAFE.
Additional Notes:
WHILE DRIVING AROUND A CORNER DOING 25 MPH, ON A BACK ROAD THAT WAS DRY, I CORRECTED THE STEERING TO THE LEFT OUT OF THE CURVE AND THE STEERING CONTINUED TO PULL TO THE RIGHT AND WOULD NOT CORRECT. VEHICLE WENT DOWN A 20 FOOT EMBANKMENT AND STRUCK A TREE HEAD ON. THE AIRBAGS DID NOT DEPLOY IN THE COLLISION AND THE ENGINE DID NOT SHUT OFF. I SUSTAINED SERIOUS INJURIES, RESULTING IN 4 MONTHS OF MISSED WORK AND A DOUBLE DISCECTOMY TO REPAIR TWO SEVERELY HERNIATED DISCS. UNTIL MY SURGERY I WAS IN A WHEELCHAIR FROM THESE INJURIES, AS MY SPINAL CORD WAS COMPRESSED BY THE DISCS IN MY NECK. THE KIA SERVICE DEPARTMENT AND THE CUSTOMER RELATIONS HOTLINE WILL NOT SPEAK TO ME REGARDING THE SAFETY FEATURES OTHER THAN TO SAY THERE HAS NOT BEEN A RECALL. IT IS MY UNDERSTANDING THAT THE AIRBAGS SHOULD DEPLOY FROM A FULL FRONT IMPACT GOING A SPEED OF AT LEAST 25MPH (AS THERE WAS DOWNWARD MOMENTUM AT THAT POINT) HOWEVER THE AUTO BODY REPAIR SHOP THAT OUR INSURANCE COMPANY ASSIGNED US TO SAYS THE AIRBAGS ARE NOT DESIGNED TO DEPLOY IN SUCH AN ACCIDENT. AS I CANNOT GET AN ANSWER FROM KIA AS TO WHETHER THIS HAS MERIT, I AM LEFT DRIVING A VEHICLE THAT I AM UNSURE IS SAFE.
Mfg Campaign: 11197050
Recall Date: Apr 17, 2019
Kia America, Inc.
Defect Description:
STEERING
Potential Consequences:
WHILE DRIVING AROUND A CORNER DOING 25 MPH, ON A BACK ROAD THAT WAS DRY, I CORRECTED THE STEERING TO THE LEFT OUT OF THE CURVE AND THE STEERING CONTINUED TO PULL TO THE RIGHT AND WOULD NOT CORRECT. VEHICLE WENT DOWN A 20 FOOT EMBANKMENT AND STRUCK A TREE HEAD ON. THE AIRBAGS DID NOT DEPLOY IN THE COLLISION AND THE ENGINE DID NOT SHUT OFF. I SUSTAINED SERIOUS INJURIES, RESULTING IN 4 MONTHS OF MISSED WORK AND A DOUBLE DISCECTOMY TO REPAIR TWO SEVERELY HERNIATED DISCS. UNTIL MY SURGERY I WAS IN A WHEELCHAIR FROM THESE INJURIES, AS MY SPINAL CORD WAS COMPRESSED BY THE DISCS IN MY NECK. THE KIA SERVICE DEPARTMENT AND THE CUSTOMER RELATIONS HOTLINE WILL NOT SPEAK TO ME REGARDING THE SAFETY FEATURES OTHER THAN TO SAY THERE HAS NOT BEEN A RECALL. IT IS MY UNDERSTANDING THAT THE AIRBAGS SHOULD DEPLOY FROM A FULL FRONT IMPACT GOING A SPEED OF AT LEAST 25MPH (AS THERE WAS DOWNWARD MOMENTUM AT THAT POINT) HOWEVER THE AUTO BODY REPAIR SHOP THAT OUR INSURANCE COMPANY ASSIGNED US TO SAYS THE AIRBAGS ARE NOT DESIGNED TO DEPLOY IN SUCH AN ACCIDENT. AS I CANNOT GET AN ANSWER FROM KIA AS TO WHETHER THIS HAS MERIT, I AM LEFT DRIVING A VEHICLE THAT I AM UNSURE IS SAFE.
Corrective Action:
WHILE DRIVING AROUND A CORNER DOING 25 MPH, ON A BACK ROAD THAT WAS DRY, I CORRECTED THE STEERING TO THE LEFT OUT OF THE CURVE AND THE STEERING CONTINUED TO PULL TO THE RIGHT AND WOULD NOT CORRECT. VEHICLE WENT DOWN A 20 FOOT EMBANKMENT AND STRUCK A TREE HEAD ON. THE AIRBAGS DID NOT DEPLOY IN THE COLLISION AND THE ENGINE DID NOT SHUT OFF. I SUSTAINED SERIOUS INJURIES, RESULTING IN 4 MONTHS OF MISSED WORK AND A DOUBLE DISCECTOMY TO REPAIR TWO SEVERELY HERNIATED DISCS. UNTIL MY SURGERY I WAS IN A WHEELCHAIR FROM THESE INJURIES, AS MY SPINAL CORD WAS COMPRESSED BY THE DISCS IN MY NECK. THE KIA SERVICE DEPARTMENT AND THE CUSTOMER RELATIONS HOTLINE WILL NOT SPEAK TO ME REGARDING THE SAFETY FEATURES OTHER THAN TO SAY THERE HAS NOT BEEN A RECALL. IT IS MY UNDERSTANDING THAT THE AIRBAGS SHOULD DEPLOY FROM A FULL FRONT IMPACT GOING A SPEED OF AT LEAST 25MPH (AS THERE WAS DOWNWARD MOMENTUM AT THAT POINT) HOWEVER THE AUTO BODY REPAIR SHOP THAT OUR INSURANCE COMPANY ASSIGNED US TO SAYS THE AIRBAGS ARE NOT DESIGNED TO DEPLOY IN SUCH AN ACCIDENT. AS I CANNOT GET AN ANSWER FROM KIA AS TO WHETHER THIS HAS MERIT, I AM LEFT DRIVING A VEHICLE THAT I AM UNSURE IS SAFE.
Additional Notes:
WHILE DRIVING AROUND A CORNER DOING 25 MPH, ON A BACK ROAD THAT WAS DRY, I CORRECTED THE STEERING TO THE LEFT OUT OF THE CURVE AND THE STEERING CONTINUED TO PULL TO THE RIGHT AND WOULD NOT CORRECT. VEHICLE WENT DOWN A 20 FOOT EMBANKMENT AND STRUCK A TREE HEAD ON. THE AIRBAGS DID NOT DEPLOY IN THE COLLISION AND THE ENGINE DID NOT SHUT OFF. I SUSTAINED SERIOUS INJURIES, RESULTING IN 4 MONTHS OF MISSED WORK AND A DOUBLE DISCECTOMY TO REPAIR TWO SEVERELY HERNIATED DISCS. UNTIL MY SURGERY I WAS IN A WHEELCHAIR FROM THESE INJURIES, AS MY SPINAL CORD WAS COMPRESSED BY THE DISCS IN MY NECK. THE KIA SERVICE DEPARTMENT AND THE CUSTOMER RELATIONS HOTLINE WILL NOT SPEAK TO ME REGARDING THE SAFETY FEATURES OTHER THAN TO SAY THERE HAS NOT BEEN A RECALL. IT IS MY UNDERSTANDING THAT THE AIRBAGS SHOULD DEPLOY FROM A FULL FRONT IMPACT GOING A SPEED OF AT LEAST 25MPH (AS THERE WAS DOWNWARD MOMENTUM AT THAT POINT) HOWEVER THE AUTO BODY REPAIR SHOP THAT OUR INSURANCE COMPANY ASSIGNED US TO SAYS THE AIRBAGS ARE NOT DESIGNED TO DEPLOY IN SUCH AN ACCIDENT. AS I CANNOT GET AN ANSWER FROM KIA AS TO WHETHER THIS HAS MERIT, I AM LEFT DRIVING A VEHICLE THAT I AM UNSURE IS SAFE.
Mfg Campaign: 11197050
Recall Date: Apr 17, 2019
Kia America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
MY HEADLIGHTS HAVE BLOWN 3 TIMES WITHIN THE LAST 3 MONTHS. IT WAS HAPPEN ON BOTH DRIVERS AND PASSENGERS SIDE 3 TINES EACH. SO I REPLACED A TOTAL OF 6 LIGHT BULBS.
Corrective Action:
MY HEADLIGHTS HAVE BLOWN 3 TIMES WITHIN THE LAST 3 MONTHS. IT WAS HAPPEN ON BOTH DRIVERS AND PASSENGERS SIDE 3 TINES EACH. SO I REPLACED A TOTAL OF 6 LIGHT BULBS.
Additional Notes:
MY HEADLIGHTS HAVE BLOWN 3 TIMES WITHIN THE LAST 3 MONTHS. IT WAS HAPPEN ON BOTH DRIVERS AND PASSENGERS SIDE 3 TINES EACH. SO I REPLACED A TOTAL OF 6 LIGHT BULBS.
Mfg Campaign: 11179875
Recall Date: Feb 13, 2019
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