Complaints & Recalls
Official Safety Recalls - Important!
8 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2017-2019 Sedona, Soul, Soul EV, 2017-2018 Forte, and 2017 Forte Koup vehicles. The Air Bag Control Unit (ACU) cover may contact a memory chip on the printed circuit board and damage the electrical circuit. Circuit damage may result in deactivated air bags that will not deploy in a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC226
Recall Date: Jan 25, 2022
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2015-2018 Sedona vehicles equipped with manually-adjusted front passenger seats. Over time, the Occupant Detection System (ODS) wiring harness located underneath the front passenger seat may break from the seat being occupied.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC175
Recall Date: Feb 19, 2019
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2015-2018 Kia Sedona vehicles equipped with a power sliding door (PSD). The PSD may not auto-reverse when its closing is obstructed.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC164
Recall Date: May 23, 2018
Consumer Complaints
51 ComplaintsKia America, Inc.
Defect Description:
SEATS
Potential Consequences:
I have the air bag indicator light and the diagnostic codes consistent with NHTSA Campaign Number 19V109, Kia Recall Number SC175. The recall mentions the wiring harness being damaged and my harness is damaged, with two wires severed. However, because my vehicle was manufactured 2 months after the recall cutoff date, Kia believes this recall does not pertain to my vehicle. I believe otherwise.
Corrective Action:
I have the air bag indicator light and the diagnostic codes consistent with NHTSA Campaign Number 19V109, Kia Recall Number SC175. The recall mentions the wiring harness being damaged and my harness is damaged, with two wires severed. However, because my vehicle was manufactured 2 months after the recall cutoff date, Kia believes this recall does not pertain to my vehicle. I believe otherwise.
Additional Notes:
I have the air bag indicator light and the diagnostic codes consistent with NHTSA Campaign Number 19V109, Kia Recall Number SC175. The recall mentions the wiring harness being damaged and my harness is damaged, with two wires severed. However, because my vehicle was manufactured 2 months after the recall cutoff date, Kia believes this recall does not pertain to my vehicle. I believe otherwise.
Mfg Campaign: 11525832
Recall Date: Jun 7, 2023
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
We barely use it and just for Sunday service only which our church is just 2 miles away from our home. We did the oil change last July 2022 and on December 2022, Suddenly the engine stops working (ONLY 120 MILEAGE ADDED). NO WARNING LIGHTS or INDICATION saying ENGINE OLI needs to change. My son heard a clunk noise while he's on the way home. Huntington Beach Hyundai Service center said that the ENGINE BROKE DUE TO OIL ISSUE.
Corrective Action:
We barely use it and just for Sunday service only which our church is just 2 miles away from our home. We did the oil change last July 2022 and on December 2022, Suddenly the engine stops working (ONLY 120 MILEAGE ADDED). NO WARNING LIGHTS or INDICATION saying ENGINE OLI needs to change. My son heard a clunk noise while he's on the way home. Huntington Beach Hyundai Service center said that the ENGINE BROKE DUE TO OIL ISSUE.
Additional Notes:
We barely use it and just for Sunday service only which our church is just 2 miles away from our home. We did the oil change last July 2022 and on December 2022, Suddenly the engine stops working (ONLY 120 MILEAGE ADDED). NO WARNING LIGHTS or INDICATION saying ENGINE OLI needs to change. My son heard a clunk noise while he's on the way home. Huntington Beach Hyundai Service center said that the ENGINE BROKE DUE TO OIL ISSUE.
Mfg Campaign: 11511880
Recall Date: Mar 14, 2023
Kia America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
My Daughter was driving my Kia Sedona Van - distracted and on wet roads ran into a firehydrant and pole. During the accident, the Air Bags did not employ. The Passenger fell forward and broke the windshield with her head, leading to a Concucussion. We are thankful for two Children who are alive after this accident. We are disappointed tho that the airbags didnt protect our child more.
Corrective Action:
My Daughter was driving my Kia Sedona Van - distracted and on wet roads ran into a firehydrant and pole. During the accident, the Air Bags did not employ. The Passenger fell forward and broke the windshield with her head, leading to a Concucussion. We are thankful for two Children who are alive after this accident. We are disappointed tho that the airbags didnt protect our child more.
Additional Notes:
My Daughter was driving my Kia Sedona Van - distracted and on wet roads ran into a firehydrant and pole. During the accident, the Air Bags did not employ. The Passenger fell forward and broke the windshield with her head, leading to a Concucussion. We are thankful for two Children who are alive after this accident. We are disappointed tho that the airbags didnt protect our child more.
Mfg Campaign: 11506536
Recall Date: Feb 10, 2023
Kia America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
My Daughter was driving my Kia Sedona Van - distracted and on wet roads ran into a firehydrant and pole. During the accident, the Air Bags did not employ. The Passenger fell forward and broke the windshield with her head, leading to a Concucussion. We are thankful for two Children who are alive after this accident. We are disappointed tho that the airbags didnt protect our child more.
Corrective Action:
My Daughter was driving my Kia Sedona Van - distracted and on wet roads ran into a firehydrant and pole. During the accident, the Air Bags did not employ. The Passenger fell forward and broke the windshield with her head, leading to a Concucussion. We are thankful for two Children who are alive after this accident. We are disappointed tho that the airbags didnt protect our child more.
Additional Notes:
My Daughter was driving my Kia Sedona Van - distracted and on wet roads ran into a firehydrant and pole. During the accident, the Air Bags did not employ. The Passenger fell forward and broke the windshield with her head, leading to a Concucussion. We are thankful for two Children who are alive after this accident. We are disappointed tho that the airbags didnt protect our child more.
Mfg Campaign: 11506536
Recall Date: Feb 10, 2023
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My Daughter was driving my Kia Sedona Van - distracted and on wet roads ran into a firehydrant and pole. During the accident, the Air Bags did not employ. The Passenger fell forward and broke the windshield with her head, leading to a Concucussion. We are thankful for two Children who are alive after this accident. We are disappointed tho that the airbags didnt protect our child more.
Corrective Action:
My Daughter was driving my Kia Sedona Van - distracted and on wet roads ran into a firehydrant and pole. During the accident, the Air Bags did not employ. The Passenger fell forward and broke the windshield with her head, leading to a Concucussion. We are thankful for two Children who are alive after this accident. We are disappointed tho that the airbags didnt protect our child more.
Additional Notes:
My Daughter was driving my Kia Sedona Van - distracted and on wet roads ran into a firehydrant and pole. During the accident, the Air Bags did not employ. The Passenger fell forward and broke the windshield with her head, leading to a Concucussion. We are thankful for two Children who are alive after this accident. We are disappointed tho that the airbags didnt protect our child more.
Mfg Campaign: 11506536
Recall Date: Feb 10, 2023
Kia America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
The headlights are auto leveling based on load. Although there is no load in my vehicle the headlights do not shine out very far in front of the vehicle. There is a very distinct cut off line on the road. There is no way of adjusting them. This is very dangerous because you cannot see whats ahead of the vehicle in the dark. The attached photo is the headlights shining on my garage door.
Corrective Action:
The headlights are auto leveling based on load. Although there is no load in my vehicle the headlights do not shine out very far in front of the vehicle. There is a very distinct cut off line on the road. There is no way of adjusting them. This is very dangerous because you cannot see whats ahead of the vehicle in the dark. The attached photo is the headlights shining on my garage door.
Additional Notes:
The headlights are auto leveling based on load. Although there is no load in my vehicle the headlights do not shine out very far in front of the vehicle. There is a very distinct cut off line on the road. There is no way of adjusting them. This is very dangerous because you cannot see whats ahead of the vehicle in the dark. The attached photo is the headlights shining on my garage door.
Mfg Campaign: 11506236
Recall Date: Feb 8, 2023
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Something came through the front grill and damaged the a/c condenser. Grill is open holes and doesn’t provide enough protection to the condenser and radiator.
Corrective Action:
Something came through the front grill and damaged the a/c condenser. Grill is open holes and doesn’t provide enough protection to the condenser and radiator.
Additional Notes:
Something came through the front grill and damaged the a/c condenser. Grill is open holes and doesn’t provide enough protection to the condenser and radiator.
Mfg Campaign: 11504405
Recall Date: Jan 30, 2023
Kia America, Inc.
Defect Description:
STEERING
Potential Consequences:
Steering wheel became stiff and it's not steering. Yes, vehicle is available for inspection. Driving on freeway with my children in the vehicle when wheel became stiff. Was able to get off ramp and get home. Incident happened on 10/02/2022, currently on 2 hour hold with Kia (800-333-4542). Called local dealership, but was sent to voice mail for service department. No, vehicle has not been inspected. There were no warning lamps or messages at time of incident nor prior symptoms. Turned vehicle on this AM (10/03/2022) and no warning lights nor messages have appeared. Checked power steering fluid level and it is at the recommended level.
Corrective Action:
Steering wheel became stiff and it's not steering. Yes, vehicle is available for inspection. Driving on freeway with my children in the vehicle when wheel became stiff. Was able to get off ramp and get home. Incident happened on 10/02/2022, currently on 2 hour hold with Kia (800-333-4542). Called local dealership, but was sent to voice mail for service department. No, vehicle has not been inspected. There were no warning lamps or messages at time of incident nor prior symptoms. Turned vehicle on this AM (10/03/2022) and no warning lights nor messages have appeared. Checked power steering fluid level and it is at the recommended level.
Additional Notes:
Steering wheel became stiff and it's not steering. Yes, vehicle is available for inspection. Driving on freeway with my children in the vehicle when wheel became stiff. Was able to get off ramp and get home. Incident happened on 10/02/2022, currently on 2 hour hold with Kia (800-333-4542). Called local dealership, but was sent to voice mail for service department. No, vehicle has not been inspected. There were no warning lamps or messages at time of incident nor prior symptoms. Turned vehicle on this AM (10/03/2022) and no warning lights nor messages have appeared. Checked power steering fluid level and it is at the recommended level.
Mfg Campaign: 11487739
Recall Date: Oct 3, 2022
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Our 2018 Kia Sedona SXL caught on fire in the engine compartment while driving. IT almost killed my wife (driver) and my 4 year old son. Car had been driven only 2 blocks after picking up my son from daycare. The car started to produce black smoke incessantly from the engine compartment that made visibility almost impossible. Bystandards were waving with their arms up and trying to warn my wife and she managed to stop in a parking lot and run away with my son. Car got very hot. Despite of keeping regular maintenance, car has had a myriad of issues: electrical components going off and not working anymore (cruise control, rear view camera, navigation system), booming sound from air conditioner like an old airplane is inside the cabin..etc.There were no warning lights suggesting any problem before car caught on fire. Please help.
Corrective Action:
Our 2018 Kia Sedona SXL caught on fire in the engine compartment while driving. IT almost killed my wife (driver) and my 4 year old son. Car had been driven only 2 blocks after picking up my son from daycare. The car started to produce black smoke incessantly from the engine compartment that made visibility almost impossible. Bystandards were waving with their arms up and trying to warn my wife and she managed to stop in a parking lot and run away with my son. Car got very hot. Despite of keeping regular maintenance, car has had a myriad of issues: electrical components going off and not working anymore (cruise control, rear view camera, navigation system), booming sound from air conditioner like an old airplane is inside the cabin..etc.There were no warning lights suggesting any problem before car caught on fire. Please help.
Additional Notes:
Our 2018 Kia Sedona SXL caught on fire in the engine compartment while driving. IT almost killed my wife (driver) and my 4 year old son. Car had been driven only 2 blocks after picking up my son from daycare. The car started to produce black smoke incessantly from the engine compartment that made visibility almost impossible. Bystandards were waving with their arms up and trying to warn my wife and she managed to stop in a parking lot and run away with my son. Car got very hot. Despite of keeping regular maintenance, car has had a myriad of issues: electrical components going off and not working anymore (cruise control, rear view camera, navigation system), booming sound from air conditioner like an old airplane is inside the cabin..etc.There were no warning lights suggesting any problem before car caught on fire. Please help.
Mfg Campaign: 11471701
Recall Date: Jun 30, 2022
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Our 2018 Kia Sedona SXL caught on fire in the engine compartment while driving. IT almost killed my wife (driver) and my 4 year old son. Car had been driven only 2 blocks after picking up my son from daycare. The car started to produce black smoke incessantly from the engine compartment that made visibility almost impossible. Bystandards were waving with their arms up and trying to warn my wife and she managed to stop in a parking lot and run away with my son. Car got very hot. Despite of keeping regular maintenance, car has had a myriad of issues: electrical components going off and not working anymore (cruise control, rear view camera, navigation system), booming sound from air conditioner like an old airplane is inside the cabin..etc.There were no warning lights suggesting any problem before car caught on fire. Please help.
Corrective Action:
Our 2018 Kia Sedona SXL caught on fire in the engine compartment while driving. IT almost killed my wife (driver) and my 4 year old son. Car had been driven only 2 blocks after picking up my son from daycare. The car started to produce black smoke incessantly from the engine compartment that made visibility almost impossible. Bystandards were waving with their arms up and trying to warn my wife and she managed to stop in a parking lot and run away with my son. Car got very hot. Despite of keeping regular maintenance, car has had a myriad of issues: electrical components going off and not working anymore (cruise control, rear view camera, navigation system), booming sound from air conditioner like an old airplane is inside the cabin..etc.There were no warning lights suggesting any problem before car caught on fire. Please help.
Additional Notes:
Our 2018 Kia Sedona SXL caught on fire in the engine compartment while driving. IT almost killed my wife (driver) and my 4 year old son. Car had been driven only 2 blocks after picking up my son from daycare. The car started to produce black smoke incessantly from the engine compartment that made visibility almost impossible. Bystandards were waving with their arms up and trying to warn my wife and she managed to stop in a parking lot and run away with my son. Car got very hot. Despite of keeping regular maintenance, car has had a myriad of issues: electrical components going off and not working anymore (cruise control, rear view camera, navigation system), booming sound from air conditioner like an old airplane is inside the cabin..etc.There were no warning lights suggesting any problem before car caught on fire. Please help.
Mfg Campaign: 11471701
Recall Date: Jun 30, 2022
Kia America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Our 2018 Kia Sedona SXL caught on fire in the engine compartment while driving. IT almost killed my wife (driver) and my 4 year old son. Car had been driven only 2 blocks after picking up my son from daycare. The car started to produce black smoke incessantly from the engine compartment that made visibility almost impossible. Bystandards were waving with their arms up and trying to warn my wife and she managed to stop in a parking lot and run away with my son. Car got very hot. Despite of keeping regular maintenance, car has had a myriad of issues: electrical components going off and not working anymore (cruise control, rear view camera, navigation system), booming sound from air conditioner like an old airplane is inside the cabin..etc.There were no warning lights suggesting any problem before car caught on fire. Please help.
Corrective Action:
Our 2018 Kia Sedona SXL caught on fire in the engine compartment while driving. IT almost killed my wife (driver) and my 4 year old son. Car had been driven only 2 blocks after picking up my son from daycare. The car started to produce black smoke incessantly from the engine compartment that made visibility almost impossible. Bystandards were waving with their arms up and trying to warn my wife and she managed to stop in a parking lot and run away with my son. Car got very hot. Despite of keeping regular maintenance, car has had a myriad of issues: electrical components going off and not working anymore (cruise control, rear view camera, navigation system), booming sound from air conditioner like an old airplane is inside the cabin..etc.There were no warning lights suggesting any problem before car caught on fire. Please help.
Additional Notes:
Our 2018 Kia Sedona SXL caught on fire in the engine compartment while driving. IT almost killed my wife (driver) and my 4 year old son. Car had been driven only 2 blocks after picking up my son from daycare. The car started to produce black smoke incessantly from the engine compartment that made visibility almost impossible. Bystandards were waving with their arms up and trying to warn my wife and she managed to stop in a parking lot and run away with my son. Car got very hot. Despite of keeping regular maintenance, car has had a myriad of issues: electrical components going off and not working anymore (cruise control, rear view camera, navigation system), booming sound from air conditioner like an old airplane is inside the cabin..etc.There were no warning lights suggesting any problem before car caught on fire. Please help.
Mfg Campaign: 11471701
Recall Date: Jun 30, 2022
Kia America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2018 Kia Sedona. The contact stated that the air bag warning light was illuminated. The vehicle was taken to the local dealer where it was diagnosed and an unknown software was updated however, the vehicle was not repaired. The contact was informed that the air bag needed to be replaced. The manufacturer was notified of the failure but provided no additional assistance. The failure mileage was approximately 73,000.
Corrective Action:
The contact owns a 2018 Kia Sedona. The contact stated that the air bag warning light was illuminated. The vehicle was taken to the local dealer where it was diagnosed and an unknown software was updated however, the vehicle was not repaired. The contact was informed that the air bag needed to be replaced. The manufacturer was notified of the failure but provided no additional assistance. The failure mileage was approximately 73,000.
Additional Notes:
The contact owns a 2018 Kia Sedona. The contact stated that the air bag warning light was illuminated. The vehicle was taken to the local dealer where it was diagnosed and an unknown software was updated however, the vehicle was not repaired. The contact was informed that the air bag needed to be replaced. The manufacturer was notified of the failure but provided no additional assistance. The failure mileage was approximately 73,000.
Mfg Campaign: 11460521
Recall Date: Apr 12, 2022
Kia America, Inc.
Defect Description:
LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK
Potential Consequences:
The contact owns a 2018 Kia Sedona. The contact stated that while the vehicle was parked in the street, the smart lift automatically engaged and the contact was tramped in between her vehicle and another parked vehicle. The lift does not disengage when sensing a person when lifting or descending. The contact stated that she heard the censor but could not move. The vehicle was not taken to the dealer nor repaired. The manufacturer was notified of the failure. The failure mileage was 48,000.
Corrective Action:
The contact owns a 2018 Kia Sedona. The contact stated that while the vehicle was parked in the street, the smart lift automatically engaged and the contact was tramped in between her vehicle and another parked vehicle. The lift does not disengage when sensing a person when lifting or descending. The contact stated that she heard the censor but could not move. The vehicle was not taken to the dealer nor repaired. The manufacturer was notified of the failure. The failure mileage was 48,000.
Additional Notes:
The contact owns a 2018 Kia Sedona. The contact stated that while the vehicle was parked in the street, the smart lift automatically engaged and the contact was tramped in between her vehicle and another parked vehicle. The lift does not disengage when sensing a person when lifting or descending. The contact stated that she heard the censor but could not move. The vehicle was not taken to the dealer nor repaired. The manufacturer was notified of the failure. The failure mileage was 48,000.
Mfg Campaign: 11460448
Recall Date: Apr 11, 2022
Kia America, Inc.
Defect Description:
WHEELS
Potential Consequences:
AT 18,870 MILES THE LEFT FRONT TIRE OF MY 2018 KIA SEDONA SX LIMITED (ORIGINAL TO VAN KUMHO CRUGEN 235/55/R19) BEGAN TO PULL TO THE LEFT DURING HIGHWAY DRIVING. WENT TO LOCAL FIRESTONE DEALER. THEY PLACED THE TIRE ON THE RIGHT SIDE AND PULLED TO RIGHT. THEY SUGGESTED I TAKE IT TO THE KIA DEALER TO HAVE CAM BOLTS ADJUSTED. WENT TO KIA DEALER WHERE I PURCHASED THE VAN. THEY WERE NO HELP REFUSED TO DO ANYTHING THEY SAID NOTHING WRONG WITH THE TIRE. WENT BACK TO FIRESTONE AND PURCHASED A NEW KUMHO CRUGEN 235/55/R19 TIRE AND HAD IT PUT ON.UPON EXAMINING THE TIRE THEY SAID THE STEEL BELTS HAD SHIFTED. CONTACTED KIA DEALER WITH NO RESPONSE. CONTACTED KIA CORPORATE AND RECEIVED A REFUND FOR COST OF NEW TIRE. AT 39,444 MILES AGAIN THE LEFT FRONT TIRE (ORIGINAL TO VAN KUMHO CRUGEN 235/55/R19) BEGAN TO PULL SEVERELY TO THE LEFT DURING HIGHWAY DRIVING. WENT TO LOCAL FIRESTONE DEALER. THE STEEL BELTS HAD SHIFTED SEVERELY MISHAPING THE TIRE. AT THIS POINT I PURCHASED 4 NEW TIRES OF A DIFFERENT BRAND.
Corrective Action:
AT 18,870 MILES THE LEFT FRONT TIRE OF MY 2018 KIA SEDONA SX LIMITED (ORIGINAL TO VAN KUMHO CRUGEN 235/55/R19) BEGAN TO PULL TO THE LEFT DURING HIGHWAY DRIVING. WENT TO LOCAL FIRESTONE DEALER. THEY PLACED THE TIRE ON THE RIGHT SIDE AND PULLED TO RIGHT. THEY SUGGESTED I TAKE IT TO THE KIA DEALER TO HAVE CAM BOLTS ADJUSTED. WENT TO KIA DEALER WHERE I PURCHASED THE VAN. THEY WERE NO HELP REFUSED TO DO ANYTHING THEY SAID NOTHING WRONG WITH THE TIRE. WENT BACK TO FIRESTONE AND PURCHASED A NEW KUMHO CRUGEN 235/55/R19 TIRE AND HAD IT PUT ON.UPON EXAMINING THE TIRE THEY SAID THE STEEL BELTS HAD SHIFTED. CONTACTED KIA DEALER WITH NO RESPONSE. CONTACTED KIA CORPORATE AND RECEIVED A REFUND FOR COST OF NEW TIRE. AT 39,444 MILES AGAIN THE LEFT FRONT TIRE (ORIGINAL TO VAN KUMHO CRUGEN 235/55/R19) BEGAN TO PULL SEVERELY TO THE LEFT DURING HIGHWAY DRIVING. WENT TO LOCAL FIRESTONE DEALER. THE STEEL BELTS HAD SHIFTED SEVERELY MISHAPING THE TIRE. AT THIS POINT I PURCHASED 4 NEW TIRES OF A DIFFERENT BRAND.
Additional Notes:
AT 18,870 MILES THE LEFT FRONT TIRE OF MY 2018 KIA SEDONA SX LIMITED (ORIGINAL TO VAN KUMHO CRUGEN 235/55/R19) BEGAN TO PULL TO THE LEFT DURING HIGHWAY DRIVING. WENT TO LOCAL FIRESTONE DEALER. THEY PLACED THE TIRE ON THE RIGHT SIDE AND PULLED TO RIGHT. THEY SUGGESTED I TAKE IT TO THE KIA DEALER TO HAVE CAM BOLTS ADJUSTED. WENT TO KIA DEALER WHERE I PURCHASED THE VAN. THEY WERE NO HELP REFUSED TO DO ANYTHING THEY SAID NOTHING WRONG WITH THE TIRE. WENT BACK TO FIRESTONE AND PURCHASED A NEW KUMHO CRUGEN 235/55/R19 TIRE AND HAD IT PUT ON.UPON EXAMINING THE TIRE THEY SAID THE STEEL BELTS HAD SHIFTED. CONTACTED KIA DEALER WITH NO RESPONSE. CONTACTED KIA CORPORATE AND RECEIVED A REFUND FOR COST OF NEW TIRE. AT 39,444 MILES AGAIN THE LEFT FRONT TIRE (ORIGINAL TO VAN KUMHO CRUGEN 235/55/R19) BEGAN TO PULL SEVERELY TO THE LEFT DURING HIGHWAY DRIVING. WENT TO LOCAL FIRESTONE DEALER. THE STEEL BELTS HAD SHIFTED SEVERELY MISHAPING THE TIRE. AT THIS POINT I PURCHASED 4 NEW TIRES OF A DIFFERENT BRAND.
Mfg Campaign: 11414432
Recall Date: Apr 29, 2021
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
RADIO AND REAR CAMERA NOT WORKING
Corrective Action:
RADIO AND REAR CAMERA NOT WORKING
Additional Notes:
RADIO AND REAR CAMERA NOT WORKING
Mfg Campaign: 11396091
Recall Date: Feb 13, 2021
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
2018NKIA SADONA HAVING ISSUES STARTING UP AFTER SITTING OVER NIGHT GET IN TRY TO START NO START BUT LIGHTS ON DASH TURN ON ENGINE NO CRANK. AFTER DOING ON AND OFF LOCK UNLOCK IT TENDS TO START .. CANNOT CHECK WHAT'S GOING ON DUE TO INTERMITTING ISSUES OVER LONG PERIODS OF TIME. ITS NOT ALL THE TIME SOME TIMES.
Corrective Action:
2018NKIA SADONA HAVING ISSUES STARTING UP AFTER SITTING OVER NIGHT GET IN TRY TO START NO START BUT LIGHTS ON DASH TURN ON ENGINE NO CRANK. AFTER DOING ON AND OFF LOCK UNLOCK IT TENDS TO START .. CANNOT CHECK WHAT'S GOING ON DUE TO INTERMITTING ISSUES OVER LONG PERIODS OF TIME. ITS NOT ALL THE TIME SOME TIMES.
Additional Notes:
2018NKIA SADONA HAVING ISSUES STARTING UP AFTER SITTING OVER NIGHT GET IN TRY TO START NO START BUT LIGHTS ON DASH TURN ON ENGINE NO CRANK. AFTER DOING ON AND OFF LOCK UNLOCK IT TENDS TO START .. CANNOT CHECK WHAT'S GOING ON DUE TO INTERMITTING ISSUES OVER LONG PERIODS OF TIME. ITS NOT ALL THE TIME SOME TIMES.
Mfg Campaign: 11390707
Recall Date: Jan 29, 2021
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
2018NKIA SADONA HAVING ISSUES STARTING UP AFTER SITTING OVER NIGHT GET IN TRY TO START NO START BUT LIGHTS ON DASH TURN ON ENGINE NO CRANK. AFTER DOING ON AND OFF LOCK UNLOCK IT TENDS TO START .. CANNOT CHECK WHAT'S GOING ON DUE TO INTERMITTING ISSUES OVER LONG PERIODS OF TIME. ITS NOT ALL THE TIME SOME TIMES.
Corrective Action:
2018NKIA SADONA HAVING ISSUES STARTING UP AFTER SITTING OVER NIGHT GET IN TRY TO START NO START BUT LIGHTS ON DASH TURN ON ENGINE NO CRANK. AFTER DOING ON AND OFF LOCK UNLOCK IT TENDS TO START .. CANNOT CHECK WHAT'S GOING ON DUE TO INTERMITTING ISSUES OVER LONG PERIODS OF TIME. ITS NOT ALL THE TIME SOME TIMES.
Additional Notes:
2018NKIA SADONA HAVING ISSUES STARTING UP AFTER SITTING OVER NIGHT GET IN TRY TO START NO START BUT LIGHTS ON DASH TURN ON ENGINE NO CRANK. AFTER DOING ON AND OFF LOCK UNLOCK IT TENDS TO START .. CANNOT CHECK WHAT'S GOING ON DUE TO INTERMITTING ISSUES OVER LONG PERIODS OF TIME. ITS NOT ALL THE TIME SOME TIMES.
Mfg Campaign: 11390707
Recall Date: Jan 29, 2021
Kia America, Inc.
Defect Description:
WHEELS
Potential Consequences:
2 OF THE 4 KUMHO CRUGEN PREMIUM 235/60R18 TIRES ON OUR KIA SEDONA HAVE HAD TREAD SEPARATION. 21,000 MILES ON THE CAR SO FAR. CAR WAS IN MOTION AND EXPERIENCED RATTLING AND SHAKING EACH TIME.
Corrective Action:
2 OF THE 4 KUMHO CRUGEN PREMIUM 235/60R18 TIRES ON OUR KIA SEDONA HAVE HAD TREAD SEPARATION. 21,000 MILES ON THE CAR SO FAR. CAR WAS IN MOTION AND EXPERIENCED RATTLING AND SHAKING EACH TIME.
Additional Notes:
2 OF THE 4 KUMHO CRUGEN PREMIUM 235/60R18 TIRES ON OUR KIA SEDONA HAVE HAD TREAD SEPARATION. 21,000 MILES ON THE CAR SO FAR. CAR WAS IN MOTION AND EXPERIENCED RATTLING AND SHAKING EACH TIME.
Mfg Campaign: 11361133
Recall Date: Sep 25, 2020
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
VEHICLE DIES IF NOT DRIVEN FOR 5-6 DAYS. I BELIEVE THIS IS RELATED TO AN ELECTRICAL ISSUE IN THE PASSENGER SIDE SLIDING DOOR AS THIS DOES NOT HAPPEN IF YOU DON'T USE THE SLIDING DOOR. POTENTIALLY RELATED TO RECALL 18V338000. VEHICLE HAS HAD 3 NEW BATTERIES, SO NOT AN ISSUE WITH THE BATTERY. VEHICLE DIED AT THE DEALERSHIP AFTER BEING PARKED WITHOUT USE FOR 5 DAYS. DEALERSHIP CANNOT DIAGNOSE ISSUE, AND SAYS THE ANSWER IS TO DRIVE THE VAN EVERY DAY. VEHICLE HAS BEEN TO DEALERSHIP 3 TIMES FOR THIS ISSUE WITHOUT A RESOLUTION.
Corrective Action:
VEHICLE DIES IF NOT DRIVEN FOR 5-6 DAYS. I BELIEVE THIS IS RELATED TO AN ELECTRICAL ISSUE IN THE PASSENGER SIDE SLIDING DOOR AS THIS DOES NOT HAPPEN IF YOU DON'T USE THE SLIDING DOOR. POTENTIALLY RELATED TO RECALL 18V338000. VEHICLE HAS HAD 3 NEW BATTERIES, SO NOT AN ISSUE WITH THE BATTERY. VEHICLE DIED AT THE DEALERSHIP AFTER BEING PARKED WITHOUT USE FOR 5 DAYS. DEALERSHIP CANNOT DIAGNOSE ISSUE, AND SAYS THE ANSWER IS TO DRIVE THE VAN EVERY DAY. VEHICLE HAS BEEN TO DEALERSHIP 3 TIMES FOR THIS ISSUE WITHOUT A RESOLUTION.
Additional Notes:
VEHICLE DIES IF NOT DRIVEN FOR 5-6 DAYS. I BELIEVE THIS IS RELATED TO AN ELECTRICAL ISSUE IN THE PASSENGER SIDE SLIDING DOOR AS THIS DOES NOT HAPPEN IF YOU DON'T USE THE SLIDING DOOR. POTENTIALLY RELATED TO RECALL 18V338000. VEHICLE HAS HAD 3 NEW BATTERIES, SO NOT AN ISSUE WITH THE BATTERY. VEHICLE DIED AT THE DEALERSHIP AFTER BEING PARKED WITHOUT USE FOR 5 DAYS. DEALERSHIP CANNOT DIAGNOSE ISSUE, AND SAYS THE ANSWER IS TO DRIVE THE VAN EVERY DAY. VEHICLE HAS BEEN TO DEALERSHIP 3 TIMES FOR THIS ISSUE WITHOUT A RESOLUTION.
Mfg Campaign: 11349652
Recall Date: Aug 16, 2020
Kia America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
THIS IS [XXX] MY PHONE NUMBER [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Corrective Action:
THIS IS [XXX] MY PHONE NUMBER [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Additional Notes:
THIS IS [XXX] MY PHONE NUMBER [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Mfg Campaign: 11279424
Recall Date: Nov 11, 2019
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