Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2017-2019 Sedona, Soul, Soul EV, 2017-2018 Forte, and 2017 Forte Koup vehicles. The Air Bag Control Unit (ACU) cover may contact a memory chip on the printed circuit board and damage the electrical circuit. Circuit damage may result in deactivated air bags that will not deploy in a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC226
Recall Date: Jan 25, 2022
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2019 Sedona vehicles equipped with an 8-passenger seat arrangement. The seat belt buckle for the second-row middle seat may have been improperly installed on the wrong side of the seat, preventing the proper use of the 3-point seat belt. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC177
Recall Date: Mar 18, 2019
Consumer Complaints
36 ComplaintsKia America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
When using the power sliding doors, specifically the driver's side, it will not close and latch 100% of the time. It usually beeps and indicates it has not closed and has to be manually closed but on two occasions has opened on it's own. Fortunately it's been while parked, which poses a whole different issue, but I've read that others are having this happen while driving.
Corrective Action:
When using the power sliding doors, specifically the driver's side, it will not close and latch 100% of the time. It usually beeps and indicates it has not closed and has to be manually closed but on two occasions has opened on it's own. Fortunately it's been while parked, which poses a whole different issue, but I've read that others are having this happen while driving.
Additional Notes:
When using the power sliding doors, specifically the driver's side, it will not close and latch 100% of the time. It usually beeps and indicates it has not closed and has to be manually closed but on two occasions has opened on it's own. Fortunately it's been while parked, which poses a whole different issue, but I've read that others are having this happen while driving.
Mfg Campaign: 11672196
Recall Date: Jul 9, 2025
Kia America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Sliding mini van doors fail to latch when closing. This is a well known and documented problem. The NHTSA has issued remedies for the previous year but not this one.
Corrective Action:
Sliding mini van doors fail to latch when closing. This is a well known and documented problem. The NHTSA has issued remedies for the previous year but not this one.
Additional Notes:
Sliding mini van doors fail to latch when closing. This is a well known and documented problem. The NHTSA has issued remedies for the previous year but not this one.
Mfg Campaign: 11655275
Recall Date: Apr 17, 2025
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The engine seems to be burning oil. After my last oil change, I had to replace three quarts of oil after driving 2,500 miles. Once previously, the engine oil got dangerously low (no oil showing on dipstick) even without the vehicle giving any indication of low oil. This could lead to engine failure while operating the vehicle, which could have disastrous consequences.
Corrective Action:
The engine seems to be burning oil. After my last oil change, I had to replace three quarts of oil after driving 2,500 miles. Once previously, the engine oil got dangerously low (no oil showing on dipstick) even without the vehicle giving any indication of low oil. This could lead to engine failure while operating the vehicle, which could have disastrous consequences.
Additional Notes:
The engine seems to be burning oil. After my last oil change, I had to replace three quarts of oil after driving 2,500 miles. Once previously, the engine oil got dangerously low (no oil showing on dipstick) even without the vehicle giving any indication of low oil. This could lead to engine failure while operating the vehicle, which could have disastrous consequences.
Mfg Campaign: 11634804
Recall Date: Jan 8, 2025
Kia America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Right power sliding door stopped closing all the way and would constantly beep. Now, power sliding door opens too far which has broken the motors causing the beeping to resume. This is an safety issue as anything hanging out the window would be crushed (such as a child's head or extremity). We have done a fuse reset as suggested by Kia, then also replaced the motor and the actuator, and it still opens too far which broke the motor again. We again brought it to Kia and they do not know what to do. Now, the left hand door is starting to have the same problem. Yesterday, the door stopped mid-way. When replacing the door actuator system, we learned that the left side door actuator was in the right side door. It was not made correctly.
Corrective Action:
Right power sliding door stopped closing all the way and would constantly beep. Now, power sliding door opens too far which has broken the motors causing the beeping to resume. This is an safety issue as anything hanging out the window would be crushed (such as a child's head or extremity). We have done a fuse reset as suggested by Kia, then also replaced the motor and the actuator, and it still opens too far which broke the motor again. We again brought it to Kia and they do not know what to do. Now, the left hand door is starting to have the same problem. Yesterday, the door stopped mid-way. When replacing the door actuator system, we learned that the left side door actuator was in the right side door. It was not made correctly.
Additional Notes:
Right power sliding door stopped closing all the way and would constantly beep. Now, power sliding door opens too far which has broken the motors causing the beeping to resume. This is an safety issue as anything hanging out the window would be crushed (such as a child's head or extremity). We have done a fuse reset as suggested by Kia, then also replaced the motor and the actuator, and it still opens too far which broke the motor again. We again brought it to Kia and they do not know what to do. Now, the left hand door is starting to have the same problem. Yesterday, the door stopped mid-way. When replacing the door actuator system, we learned that the left side door actuator was in the right side door. It was not made correctly.
Mfg Campaign: 11630722
Recall Date: Dec 14, 2024
Kia America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
On [XXX] at [XXX] the following incident happen with my 2019 KIA Sedona. The ABS and Traction Control Warning lights came ON when I applied the brakes when approaching a 4 way stop sign intersection, I heard a loud grinding sound from the back of the Sedona. The Sedona took longer to come to a stop, a full vehicle length past the stop bar. I was put at risk by the Sedona being in the intersection, instead of stopping at the stop bar. After clearing the intersection, I pulled over the Sedona, turned it off and then restarted it. Both the ABS and Traction Control Lights came back ON. I called the Jackson Kia Dealer in Cocoa Florida and got an answering machine for the service department. I left a message letting them know about the alarm lights and that I had already has at least 2 ABS modules replaced. I asked for an appointment as soon as possible to fix the problem. I had been told previously by KIA that it was safe to drive, but that I would have manual brakes in the rear and to apply breaks earlier, plus get the Sedona in for repair at the next opportunity for an appointment. As of yet the dealership has not seen the Sedona to diagnose the exact problem and cause. This is when these systems first appeared, and I had no other indications of a problem. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
On [XXX] at [XXX] the following incident happen with my 2019 KIA Sedona. The ABS and Traction Control Warning lights came ON when I applied the brakes when approaching a 4 way stop sign intersection, I heard a loud grinding sound from the back of the Sedona. The Sedona took longer to come to a stop, a full vehicle length past the stop bar. I was put at risk by the Sedona being in the intersection, instead of stopping at the stop bar. After clearing the intersection, I pulled over the Sedona, turned it off and then restarted it. Both the ABS and Traction Control Lights came back ON. I called the Jackson Kia Dealer in Cocoa Florida and got an answering machine for the service department. I left a message letting them know about the alarm lights and that I had already has at least 2 ABS modules replaced. I asked for an appointment as soon as possible to fix the problem. I had been told previously by KIA that it was safe to drive, but that I would have manual brakes in the rear and to apply breaks earlier, plus get the Sedona in for repair at the next opportunity for an appointment. As of yet the dealership has not seen the Sedona to diagnose the exact problem and cause. This is when these systems first appeared, and I had no other indications of a problem. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
On [XXX] at [XXX] the following incident happen with my 2019 KIA Sedona. The ABS and Traction Control Warning lights came ON when I applied the brakes when approaching a 4 way stop sign intersection, I heard a loud grinding sound from the back of the Sedona. The Sedona took longer to come to a stop, a full vehicle length past the stop bar. I was put at risk by the Sedona being in the intersection, instead of stopping at the stop bar. After clearing the intersection, I pulled over the Sedona, turned it off and then restarted it. Both the ABS and Traction Control Lights came back ON. I called the Jackson Kia Dealer in Cocoa Florida and got an answering machine for the service department. I left a message letting them know about the alarm lights and that I had already has at least 2 ABS modules replaced. I asked for an appointment as soon as possible to fix the problem. I had been told previously by KIA that it was safe to drive, but that I would have manual brakes in the rear and to apply breaks earlier, plus get the Sedona in for repair at the next opportunity for an appointment. As of yet the dealership has not seen the Sedona to diagnose the exact problem and cause. This is when these systems first appeared, and I had no other indications of a problem. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11619808
Recall Date: Oct 15, 2024
Kia America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
Side impact airbag didn't deploy causing head injury to driver. Van was hit at high speed by impaired driver who ran a red light. Van has hit from the driver's side in the engine compartment just in front of the driver. The engine was basically laying in the street after the impact.
Corrective Action:
Side impact airbag didn't deploy causing head injury to driver. Van was hit at high speed by impaired driver who ran a red light. Van has hit from the driver's side in the engine compartment just in front of the driver. The engine was basically laying in the street after the impact.
Additional Notes:
Side impact airbag didn't deploy causing head injury to driver. Van was hit at high speed by impaired driver who ran a red light. Van has hit from the driver's side in the engine compartment just in front of the driver. The engine was basically laying in the street after the impact.
Mfg Campaign: 11592169
Recall Date: Jun 3, 2024
Kia America, Inc.
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2019 Kia Sedona. The contact stated while driving, he became aware of a strong and unpleasant fuel odor that made him and his granddaughter sick. The contact stated that the check engine warning light flashed on and off several times. The vehicle was taken on several occasions to a local dealer where it was diagnosed with a fuel leak and several parts related to the fuel leak failure were replaced; however, the failure persisted. The contact stated the failure had been for a year and the dealer had not been able to repair the vehicle properly. The vehicle was also inspected by an independent mechanic who confirmed the failure and stated that the exhaust was very hot which could cause a fire. The vehicle remained at the dealer unrepaired. The vehicle was no longer under warranty. The manufacturer was made aware of the failure; however, no assistance was provided. The failure mileage was approximately 30,000.
Corrective Action:
The contact owns a 2019 Kia Sedona. The contact stated while driving, he became aware of a strong and unpleasant fuel odor that made him and his granddaughter sick. The contact stated that the check engine warning light flashed on and off several times. The vehicle was taken on several occasions to a local dealer where it was diagnosed with a fuel leak and several parts related to the fuel leak failure were replaced; however, the failure persisted. The contact stated the failure had been for a year and the dealer had not been able to repair the vehicle properly. The vehicle was also inspected by an independent mechanic who confirmed the failure and stated that the exhaust was very hot which could cause a fire. The vehicle remained at the dealer unrepaired. The vehicle was no longer under warranty. The manufacturer was made aware of the failure; however, no assistance was provided. The failure mileage was approximately 30,000.
Additional Notes:
The contact owns a 2019 Kia Sedona. The contact stated while driving, he became aware of a strong and unpleasant fuel odor that made him and his granddaughter sick. The contact stated that the check engine warning light flashed on and off several times. The vehicle was taken on several occasions to a local dealer where it was diagnosed with a fuel leak and several parts related to the fuel leak failure were replaced; however, the failure persisted. The contact stated the failure had been for a year and the dealer had not been able to repair the vehicle properly. The vehicle was also inspected by an independent mechanic who confirmed the failure and stated that the exhaust was very hot which could cause a fire. The vehicle remained at the dealer unrepaired. The vehicle was no longer under warranty. The manufacturer was made aware of the failure; however, no assistance was provided. The failure mileage was approximately 30,000.
Mfg Campaign: 11590999
Recall Date: May 28, 2024
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
My car made a rattling noise when hitting the accelerator. The mechanic said that I only had one quart of oil left in my engine. No sign of leaks and no error codes. The engine light never came on. The oil has been changed regularly. The mechanic said the pistons were not firing correctly.
Corrective Action:
My car made a rattling noise when hitting the accelerator. The mechanic said that I only had one quart of oil left in my engine. No sign of leaks and no error codes. The engine light never came on. The oil has been changed regularly. The mechanic said the pistons were not firing correctly.
Additional Notes:
My car made a rattling noise when hitting the accelerator. The mechanic said that I only had one quart of oil left in my engine. No sign of leaks and no error codes. The engine light never came on. The oil has been changed regularly. The mechanic said the pistons were not firing correctly.
Mfg Campaign: 11589189
Recall Date: May 16, 2024
Kia America, Inc.
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2019 Kia Sedona. The contact stated that while operating the vehicle, there was a strong fuel odor inside the cabin of the vehicle. The check engine warning light had remained illuminated. The vehicle was taken to the local dealer who diagnosed the vehicle and determined that the high-pressure fuel regulator was faulty and needed to be replaced. The high-pressure fuel regulator was replaced but the failure persisted. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 39,000.
Corrective Action:
The contact owns a 2019 Kia Sedona. The contact stated that while operating the vehicle, there was a strong fuel odor inside the cabin of the vehicle. The check engine warning light had remained illuminated. The vehicle was taken to the local dealer who diagnosed the vehicle and determined that the high-pressure fuel regulator was faulty and needed to be replaced. The high-pressure fuel regulator was replaced but the failure persisted. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 39,000.
Additional Notes:
The contact owns a 2019 Kia Sedona. The contact stated that while operating the vehicle, there was a strong fuel odor inside the cabin of the vehicle. The check engine warning light had remained illuminated. The vehicle was taken to the local dealer who diagnosed the vehicle and determined that the high-pressure fuel regulator was faulty and needed to be replaced. The high-pressure fuel regulator was replaced but the failure persisted. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 39,000.
Mfg Campaign: 11584547
Recall Date: Apr 22, 2024
Kia America, Inc.
Defect Description:
SEAT BELTS
Potential Consequences:
Passenger side seat belt don’t want to click in contacted don franklin kia and they stated they couldn’t fix it until there was a recall
Corrective Action:
Passenger side seat belt don’t want to click in contacted don franklin kia and they stated they couldn’t fix it until there was a recall
Additional Notes:
Passenger side seat belt don’t want to click in contacted don franklin kia and they stated they couldn’t fix it until there was a recall
Mfg Campaign: 11582848
Recall Date: Apr 14, 2024
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I have needed to replace the drivers side brake light almost every 3 months. I have seen many Kia Sedonas with that brake light out
Corrective Action:
I have needed to replace the drivers side brake light almost every 3 months. I have seen many Kia Sedonas with that brake light out
Additional Notes:
I have needed to replace the drivers side brake light almost every 3 months. I have seen many Kia Sedonas with that brake light out
Mfg Campaign: 11567730
Recall Date: Jan 25, 2024
Kia America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
I have needed to replace the drivers side brake light almost every 3 months. I have seen many Kia Sedonas with that brake light out
Corrective Action:
I have needed to replace the drivers side brake light almost every 3 months. I have seen many Kia Sedonas with that brake light out
Additional Notes:
I have needed to replace the drivers side brake light almost every 3 months. I have seen many Kia Sedonas with that brake light out
Mfg Campaign: 11567730
Recall Date: Jan 25, 2024
Kia America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
I have needed to replace the drivers side brake light almost every 3 months. I have seen many Kia Sedonas with that brake light out
Corrective Action:
I have needed to replace the drivers side brake light almost every 3 months. I have seen many Kia Sedonas with that brake light out
Additional Notes:
I have needed to replace the drivers side brake light almost every 3 months. I have seen many Kia Sedonas with that brake light out
Mfg Campaign: 11567730
Recall Date: Jan 25, 2024
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I was shutting the door and my hand was still in the door way. Sensor failed and closed my hand into the door and latched. I had to press the open door button to get it to release my finer. I had to go to ER and orthopedic doctor, resulting in a break in two parts of my finger. If it would have been one of my small children instead of me, it would have been much worse. The only issue we have had was a failed motor in the door but it was fixed and inspected months ago by the Kia dealer.
Corrective Action:
I was shutting the door and my hand was still in the door way. Sensor failed and closed my hand into the door and latched. I had to press the open door button to get it to release my finer. I had to go to ER and orthopedic doctor, resulting in a break in two parts of my finger. If it would have been one of my small children instead of me, it would have been much worse. The only issue we have had was a failed motor in the door but it was fixed and inspected months ago by the Kia dealer.
Additional Notes:
I was shutting the door and my hand was still in the door way. Sensor failed and closed my hand into the door and latched. I had to press the open door button to get it to release my finer. I had to go to ER and orthopedic doctor, resulting in a break in two parts of my finger. If it would have been one of my small children instead of me, it would have been much worse. The only issue we have had was a failed motor in the door but it was fixed and inspected months ago by the Kia dealer.
Mfg Campaign: 11522286
Recall Date: May 16, 2023
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I had to replace the left brake light 4 times already. I see other Kia Sedonas that have the same brake light out all the time.
Corrective Action:
I had to replace the left brake light 4 times already. I see other Kia Sedonas that have the same brake light out all the time.
Additional Notes:
I had to replace the left brake light 4 times already. I see other Kia Sedonas that have the same brake light out all the time.
Mfg Campaign: 11522140
Recall Date: May 15, 2023
Kia America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
I had to replace the left brake light 4 times already. I see other Kia Sedonas that have the same brake light out all the time.
Corrective Action:
I had to replace the left brake light 4 times already. I see other Kia Sedonas that have the same brake light out all the time.
Additional Notes:
I had to replace the left brake light 4 times already. I see other Kia Sedonas that have the same brake light out all the time.
Mfg Campaign: 11522140
Recall Date: May 15, 2023
Kia America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
I had to replace the left brake light 4 times already. I see other Kia Sedonas that have the same brake light out all the time.
Corrective Action:
I had to replace the left brake light 4 times already. I see other Kia Sedonas that have the same brake light out all the time.
Additional Notes:
I had to replace the left brake light 4 times already. I see other Kia Sedonas that have the same brake light out all the time.
Mfg Campaign: 11522140
Recall Date: May 15, 2023
Kia America, Inc.
Defect Description:
TIRES:TREAD/BELT
Potential Consequences:
TIRE SEZE 235/60 R 18 103H - Tires are original equipment on our 2019 KIA Sedona. Only 16000 miles on tires. Had vehicle to dealership a few weeks before incident and tires rotated and tires were OK. Did a family trip from New Jersey to Florida. On the way home vehicle started shaking really bad. Hard to control vehicle. This was during the night driving at high speed on interstate I-95. I got out and looked at vehicle at rest stops in the middle of the night and saw nothing wrong...so I slowed down to minimum speed all the way home from North Carolina to our home in Cherry Hill NJ. Took vehicle to dealer and was informed that there was a problem with tire. Uneven Cupping around the bead of the wheel. Tried to balance. Tire was not mounting properly on rim. Rim is not bent or uneven. Tried to contact Kumho and opened an incident but was told my KIA dealer had to provide information, which they did, however Kumho refused to help out with the cost of the new tire ($261.67). I could have had a serious accident on the way home with a tire that only had 16000 miles on it. I am still in possession of the tire if you need to see it
Corrective Action:
TIRE SEZE 235/60 R 18 103H - Tires are original equipment on our 2019 KIA Sedona. Only 16000 miles on tires. Had vehicle to dealership a few weeks before incident and tires rotated and tires were OK. Did a family trip from New Jersey to Florida. On the way home vehicle started shaking really bad. Hard to control vehicle. This was during the night driving at high speed on interstate I-95. I got out and looked at vehicle at rest stops in the middle of the night and saw nothing wrong...so I slowed down to minimum speed all the way home from North Carolina to our home in Cherry Hill NJ. Took vehicle to dealer and was informed that there was a problem with tire. Uneven Cupping around the bead of the wheel. Tried to balance. Tire was not mounting properly on rim. Rim is not bent or uneven. Tried to contact Kumho and opened an incident but was told my KIA dealer had to provide information, which they did, however Kumho refused to help out with the cost of the new tire ($261.67). I could have had a serious accident on the way home with a tire that only had 16000 miles on it. I am still in possession of the tire if you need to see it
Additional Notes:
TIRE SEZE 235/60 R 18 103H - Tires are original equipment on our 2019 KIA Sedona. Only 16000 miles on tires. Had vehicle to dealership a few weeks before incident and tires rotated and tires were OK. Did a family trip from New Jersey to Florida. On the way home vehicle started shaking really bad. Hard to control vehicle. This was during the night driving at high speed on interstate I-95. I got out and looked at vehicle at rest stops in the middle of the night and saw nothing wrong...so I slowed down to minimum speed all the way home from North Carolina to our home in Cherry Hill NJ. Took vehicle to dealer and was informed that there was a problem with tire. Uneven Cupping around the bead of the wheel. Tried to balance. Tire was not mounting properly on rim. Rim is not bent or uneven. Tried to contact Kumho and opened an incident but was told my KIA dealer had to provide information, which they did, however Kumho refused to help out with the cost of the new tire ($261.67). I could have had a serious accident on the way home with a tire that only had 16000 miles on it. I am still in possession of the tire if you need to see it
Mfg Campaign: 11515386
Recall Date: Apr 4, 2023
Kia America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Drivers side power sliding door does not close. Grinds and beeps and door shows open on display. When you disengage the power feature the door does NOT open manually.
Corrective Action:
Drivers side power sliding door does not close. Grinds and beeps and door shows open on display. When you disengage the power feature the door does NOT open manually.
Additional Notes:
Drivers side power sliding door does not close. Grinds and beeps and door shows open on display. When you disengage the power feature the door does NOT open manually.
Mfg Campaign: 11481837
Recall Date: Aug 29, 2022
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Door cable binds up and causes the door not to shut back leaving occupants either stranded or having to drive with the door open. This has happened 3 times even after being fixed
Corrective Action:
Door cable binds up and causes the door not to shut back leaving occupants either stranded or having to drive with the door open. This has happened 3 times even after being fixed
Additional Notes:
Door cable binds up and causes the door not to shut back leaving occupants either stranded or having to drive with the door open. This has happened 3 times even after being fixed
Mfg Campaign: 11473791
Recall Date: Jul 13, 2022
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