Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2012-2016 Kia Soul vehicles equipped with 1.6L Gasoline Direct Injection (GDI) engines. High exhaust gas temperatures may damage the catalytic converter, possibly resulting in abnormal engine combustion and damage to one or more of the engine's pistons and possible piston connecting rod failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC176
Recall Date: Feb 22, 2019
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2014-2016 Soul and Soul EV vehicles. The pinion plug may allow the pinion gear to separate from the steering gear assembly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC155
Recall Date: Sep 29, 2017
Consumer Complaints
1K ComplaintsKia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Bought car in March 2023, two days after purchasing the light came on with code 0456. Which is a small evap leak. Got multiple fixes with various mechanics including dealer. And no one can figure out what is wrong with it. It shows as a permanent code not allowing for emissions. Spent thousands and called corporate Kia and they were no help. So car had a permanent code which seems to be an electrical issue from computer not sensing the right thing as the car drives perfectly fine.
Corrective Action:
Bought car in March 2023, two days after purchasing the light came on with code 0456. Which is a small evap leak. Got multiple fixes with various mechanics including dealer. And no one can figure out what is wrong with it. It shows as a permanent code not allowing for emissions. Spent thousands and called corporate Kia and they were no help. So car had a permanent code which seems to be an electrical issue from computer not sensing the right thing as the car drives perfectly fine.
Additional Notes:
Bought car in March 2023, two days after purchasing the light came on with code 0456. Which is a small evap leak. Got multiple fixes with various mechanics including dealer. And no one can figure out what is wrong with it. It shows as a permanent code not allowing for emissions. Spent thousands and called corporate Kia and they were no help. So car had a permanent code which seems to be an electrical issue from computer not sensing the right thing as the car drives perfectly fine.
Mfg Campaign: 11581646
Recall Date: Apr 8, 2024
Kia America, Inc.
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2016 Kia Soul. The contact stated that while his daughter was driving at an undisclosed speed, the vehicle inadvertently lost motive power. The driver was able to pull to the shoulder of the roadway, where the vehicle failed to restart. The check engine warning light was illuminated. The vehicle was towed to the dealer, who observed that the engine was knocking, and diagnosed a failure with the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 19V120000 (Engine, Engine, and Engine Cooling) but the VIN was not included. The manufacturer was notified of the failure but did not assist. The failure mileage was 161,000.
Corrective Action:
The contact owns a 2016 Kia Soul. The contact stated that while his daughter was driving at an undisclosed speed, the vehicle inadvertently lost motive power. The driver was able to pull to the shoulder of the roadway, where the vehicle failed to restart. The check engine warning light was illuminated. The vehicle was towed to the dealer, who observed that the engine was knocking, and diagnosed a failure with the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 19V120000 (Engine, Engine, and Engine Cooling) but the VIN was not included. The manufacturer was notified of the failure but did not assist. The failure mileage was 161,000.
Additional Notes:
The contact owns a 2016 Kia Soul. The contact stated that while his daughter was driving at an undisclosed speed, the vehicle inadvertently lost motive power. The driver was able to pull to the shoulder of the roadway, where the vehicle failed to restart. The check engine warning light was illuminated. The vehicle was towed to the dealer, who observed that the engine was knocking, and diagnosed a failure with the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 19V120000 (Engine, Engine, and Engine Cooling) but the VIN was not included. The manufacturer was notified of the failure but did not assist. The failure mileage was 161,000.
Mfg Campaign: 11581793
Recall Date: Apr 8, 2024
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2016 Kia Soul. The contact stated that while his daughter was driving at an undisclosed speed, the vehicle inadvertently lost motive power. The driver was able to pull to the shoulder of the roadway, where the vehicle failed to restart. The check engine warning light was illuminated. The vehicle was towed to the dealer, who observed that the engine was knocking, and diagnosed a failure with the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 19V120000 (Engine, Engine, and Engine Cooling) but the VIN was not included. The manufacturer was notified of the failure but did not assist. The failure mileage was 161,000.
Corrective Action:
The contact owns a 2016 Kia Soul. The contact stated that while his daughter was driving at an undisclosed speed, the vehicle inadvertently lost motive power. The driver was able to pull to the shoulder of the roadway, where the vehicle failed to restart. The check engine warning light was illuminated. The vehicle was towed to the dealer, who observed that the engine was knocking, and diagnosed a failure with the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 19V120000 (Engine, Engine, and Engine Cooling) but the VIN was not included. The manufacturer was notified of the failure but did not assist. The failure mileage was 161,000.
Additional Notes:
The contact owns a 2016 Kia Soul. The contact stated that while his daughter was driving at an undisclosed speed, the vehicle inadvertently lost motive power. The driver was able to pull to the shoulder of the roadway, where the vehicle failed to restart. The check engine warning light was illuminated. The vehicle was towed to the dealer, who observed that the engine was knocking, and diagnosed a failure with the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 19V120000 (Engine, Engine, and Engine Cooling) but the VIN was not included. The manufacturer was notified of the failure but did not assist. The failure mileage was 161,000.
Mfg Campaign: 11581793
Recall Date: Apr 8, 2024
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The contact’s son owns a 2016 Kia Soul. The contact stated that on several occasions while driving at undisclosed speeds, the vehicle shifted into LIMP Mode. The contact stated that the knock sensor warning light was illuminated. The vehicle was taken to an independent mechanic who confirmed and cleared the LIMP Mode status for the vehicle to be driven to the dealer. The dealer diagnosed the vehicle, and the contact was informed that the catalytic converter needed to be replaced. The vehicle was repaired. The contact stated that knock sensor warning light became illuminated again and the vehicle was taken back to the dealer. The contact was informed that the engine needed to be replaced due to piston damage. The vehicle was not repaired. The contact referenced NHTSA Campaign Number: 19V120000 (Engine, Engine and Engine Cooling) as a possible solution; however, the VIN was not included in the recall. The manufacturer was notified of the failure. The failure mileage was approximately 71,667.
Corrective Action:
The contact’s son owns a 2016 Kia Soul. The contact stated that on several occasions while driving at undisclosed speeds, the vehicle shifted into LIMP Mode. The contact stated that the knock sensor warning light was illuminated. The vehicle was taken to an independent mechanic who confirmed and cleared the LIMP Mode status for the vehicle to be driven to the dealer. The dealer diagnosed the vehicle, and the contact was informed that the catalytic converter needed to be replaced. The vehicle was repaired. The contact stated that knock sensor warning light became illuminated again and the vehicle was taken back to the dealer. The contact was informed that the engine needed to be replaced due to piston damage. The vehicle was not repaired. The contact referenced NHTSA Campaign Number: 19V120000 (Engine, Engine and Engine Cooling) as a possible solution; however, the VIN was not included in the recall. The manufacturer was notified of the failure. The failure mileage was approximately 71,667.
Additional Notes:
The contact’s son owns a 2016 Kia Soul. The contact stated that on several occasions while driving at undisclosed speeds, the vehicle shifted into LIMP Mode. The contact stated that the knock sensor warning light was illuminated. The vehicle was taken to an independent mechanic who confirmed and cleared the LIMP Mode status for the vehicle to be driven to the dealer. The dealer diagnosed the vehicle, and the contact was informed that the catalytic converter needed to be replaced. The vehicle was repaired. The contact stated that knock sensor warning light became illuminated again and the vehicle was taken back to the dealer. The contact was informed that the engine needed to be replaced due to piston damage. The vehicle was not repaired. The contact referenced NHTSA Campaign Number: 19V120000 (Engine, Engine and Engine Cooling) as a possible solution; however, the VIN was not included in the recall. The manufacturer was notified of the failure. The failure mileage was approximately 71,667.
Mfg Campaign: 11581196
Recall Date: Apr 4, 2024
Kia America, Inc.
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact’s son owns a 2016 Kia Soul. The contact stated that on several occasions while driving at undisclosed speeds, the vehicle shifted into LIMP Mode. The contact stated that the knock sensor warning light was illuminated. The vehicle was taken to an independent mechanic who confirmed and cleared the LIMP Mode status for the vehicle to be driven to the dealer. The dealer diagnosed the vehicle, and the contact was informed that the catalytic converter needed to be replaced. The vehicle was repaired. The contact stated that knock sensor warning light became illuminated again and the vehicle was taken back to the dealer. The contact was informed that the engine needed to be replaced due to piston damage. The vehicle was not repaired. The contact referenced NHTSA Campaign Number: 19V120000 (Engine, Engine and Engine Cooling) as a possible solution; however, the VIN was not included in the recall. The manufacturer was notified of the failure. The failure mileage was approximately 71,667.
Corrective Action:
The contact’s son owns a 2016 Kia Soul. The contact stated that on several occasions while driving at undisclosed speeds, the vehicle shifted into LIMP Mode. The contact stated that the knock sensor warning light was illuminated. The vehicle was taken to an independent mechanic who confirmed and cleared the LIMP Mode status for the vehicle to be driven to the dealer. The dealer diagnosed the vehicle, and the contact was informed that the catalytic converter needed to be replaced. The vehicle was repaired. The contact stated that knock sensor warning light became illuminated again and the vehicle was taken back to the dealer. The contact was informed that the engine needed to be replaced due to piston damage. The vehicle was not repaired. The contact referenced NHTSA Campaign Number: 19V120000 (Engine, Engine and Engine Cooling) as a possible solution; however, the VIN was not included in the recall. The manufacturer was notified of the failure. The failure mileage was approximately 71,667.
Additional Notes:
The contact’s son owns a 2016 Kia Soul. The contact stated that on several occasions while driving at undisclosed speeds, the vehicle shifted into LIMP Mode. The contact stated that the knock sensor warning light was illuminated. The vehicle was taken to an independent mechanic who confirmed and cleared the LIMP Mode status for the vehicle to be driven to the dealer. The dealer diagnosed the vehicle, and the contact was informed that the catalytic converter needed to be replaced. The vehicle was repaired. The contact stated that knock sensor warning light became illuminated again and the vehicle was taken back to the dealer. The contact was informed that the engine needed to be replaced due to piston damage. The vehicle was not repaired. The contact referenced NHTSA Campaign Number: 19V120000 (Engine, Engine and Engine Cooling) as a possible solution; however, the VIN was not included in the recall. The manufacturer was notified of the failure. The failure mileage was approximately 71,667.
Mfg Campaign: 11581196
Recall Date: Apr 4, 2024
Kia America, Inc.
Defect Description:
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
Potential Consequences:
The contact owns a 2016 Kia Soul. The contact stated that after turning on the vehicle and shifting into reverse, the vehicle turned off independently. The check engine warning light was illuminated. The vehicle was towed to a local dealer where it was diagnosed that the Knock sensor needed to be replaced. The vehicle was repaired; however, the check engine warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed that the catalytic converter needed to be replaced. The vehicle was repaired. The vehicle was taken to an independent mechanic for routine service and the contact was informed to take the vehicle to a local dealer due to the vehicle having an engine knock. The vehicle was taken to a local dealer where no cause for the failure was found. The contact stated that the check engine warning light illuminated again, and the vehicle stalled while driving at various speeds. The manufacturer was made aware of the failure. The failure mileage was approximately 100,000.
Corrective Action:
The contact owns a 2016 Kia Soul. The contact stated that after turning on the vehicle and shifting into reverse, the vehicle turned off independently. The check engine warning light was illuminated. The vehicle was towed to a local dealer where it was diagnosed that the Knock sensor needed to be replaced. The vehicle was repaired; however, the check engine warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed that the catalytic converter needed to be replaced. The vehicle was repaired. The vehicle was taken to an independent mechanic for routine service and the contact was informed to take the vehicle to a local dealer due to the vehicle having an engine knock. The vehicle was taken to a local dealer where no cause for the failure was found. The contact stated that the check engine warning light illuminated again, and the vehicle stalled while driving at various speeds. The manufacturer was made aware of the failure. The failure mileage was approximately 100,000.
Additional Notes:
The contact owns a 2016 Kia Soul. The contact stated that after turning on the vehicle and shifting into reverse, the vehicle turned off independently. The check engine warning light was illuminated. The vehicle was towed to a local dealer where it was diagnosed that the Knock sensor needed to be replaced. The vehicle was repaired; however, the check engine warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed that the catalytic converter needed to be replaced. The vehicle was repaired. The vehicle was taken to an independent mechanic for routine service and the contact was informed to take the vehicle to a local dealer due to the vehicle having an engine knock. The vehicle was taken to a local dealer where no cause for the failure was found. The contact stated that the check engine warning light illuminated again, and the vehicle stalled while driving at various speeds. The manufacturer was made aware of the failure. The failure mileage was approximately 100,000.
Mfg Campaign: 11580986
Recall Date: Apr 3, 2024
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Catastrophic engine failure. 2016 Kia soul 2.0, (120000 miles) traveling 35 mph when the check engine light started blinking and the engine started making a rattling sound. Engine lost power and had trouble accelerating. If I was in an intersection or pulling out in front of on coming traffic it could have caused a sever accident. Kia needs to be held responsible for this common engine failure. It has been reported and complained about numerous times on multiple websites and Kia says it is not their problem. Please investigate Kia motors. Thank you.
Corrective Action:
Catastrophic engine failure. 2016 Kia soul 2.0, (120000 miles) traveling 35 mph when the check engine light started blinking and the engine started making a rattling sound. Engine lost power and had trouble accelerating. If I was in an intersection or pulling out in front of on coming traffic it could have caused a sever accident. Kia needs to be held responsible for this common engine failure. It has been reported and complained about numerous times on multiple websites and Kia says it is not their problem. Please investigate Kia motors. Thank you.
Additional Notes:
Catastrophic engine failure. 2016 Kia soul 2.0, (120000 miles) traveling 35 mph when the check engine light started blinking and the engine started making a rattling sound. Engine lost power and had trouble accelerating. If I was in an intersection or pulling out in front of on coming traffic it could have caused a sever accident. Kia needs to be held responsible for this common engine failure. It has been reported and complained about numerous times on multiple websites and Kia says it is not their problem. Please investigate Kia motors. Thank you.
Mfg Campaign: 11581034
Recall Date: Apr 3, 2024
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2016 Kia Soul. The contacted stated that the check engine warning light illuminated; and the contact's parents took the vehicle to the dealer where it was repaired; however, the check engine light remained illuminated. The vehicle was taken back to the residence and the contact took the vehicle to the dealer where it was diagnosed with a catalytic converter failure. The contact found info of NHTSA Campaign Number: 19V120000 (Engine, Engine and Engine Cooling) however, the VIN was not included in the recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 90,000.
Corrective Action:
The contact owns a 2016 Kia Soul. The contacted stated that the check engine warning light illuminated; and the contact's parents took the vehicle to the dealer where it was repaired; however, the check engine light remained illuminated. The vehicle was taken back to the residence and the contact took the vehicle to the dealer where it was diagnosed with a catalytic converter failure. The contact found info of NHTSA Campaign Number: 19V120000 (Engine, Engine and Engine Cooling) however, the VIN was not included in the recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 90,000.
Additional Notes:
The contact owns a 2016 Kia Soul. The contacted stated that the check engine warning light illuminated; and the contact's parents took the vehicle to the dealer where it was repaired; however, the check engine light remained illuminated. The vehicle was taken back to the residence and the contact took the vehicle to the dealer where it was diagnosed with a catalytic converter failure. The contact found info of NHTSA Campaign Number: 19V120000 (Engine, Engine and Engine Cooling) however, the VIN was not included in the recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 90,000.
Mfg Campaign: 11580134
Recall Date: Mar 29, 2024
Kia America, Inc.
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2016 Kia Soul. The contacted stated that the check engine warning light illuminated; and the contact's parents took the vehicle to the dealer where it was repaired; however, the check engine light remained illuminated. The vehicle was taken back to the residence and the contact took the vehicle to the dealer where it was diagnosed with a catalytic converter failure. The contact found info of NHTSA Campaign Number: 19V120000 (Engine, Engine and Engine Cooling) however, the VIN was not included in the recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 90,000.
Corrective Action:
The contact owns a 2016 Kia Soul. The contacted stated that the check engine warning light illuminated; and the contact's parents took the vehicle to the dealer where it was repaired; however, the check engine light remained illuminated. The vehicle was taken back to the residence and the contact took the vehicle to the dealer where it was diagnosed with a catalytic converter failure. The contact found info of NHTSA Campaign Number: 19V120000 (Engine, Engine and Engine Cooling) however, the VIN was not included in the recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 90,000.
Additional Notes:
The contact owns a 2016 Kia Soul. The contacted stated that the check engine warning light illuminated; and the contact's parents took the vehicle to the dealer where it was repaired; however, the check engine light remained illuminated. The vehicle was taken back to the residence and the contact took the vehicle to the dealer where it was diagnosed with a catalytic converter failure. The contact found info of NHTSA Campaign Number: 19V120000 (Engine, Engine and Engine Cooling) however, the VIN was not included in the recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 90,000.
Mfg Campaign: 11580134
Recall Date: Mar 29, 2024
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
Potential Consequences:
The contact owns a 2016 Kia Soul. The contact stated that while driving at approximately 40 MPH, the battery, steering, and ABS warning lights were illuminated. The steering wheel then seized. The contact stopped the vehicle in the left lane of the highway when another vehicle sideswiped the passenger side of her vehicle and fled the scene. The air bags did not deploy. The contact experienced sore body pains, but medical attention was not received. No police report was filed. The contact activated the hazard lights, and the vehicle shut off after an hour of idling. VDOT arrived on the scene and attempted to jumpstart the vehicle, but the vehicle was unable to restart. The vehicle was towed to the dealer, where it was diagnosed that the alternator and battery needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 150,000.
Corrective Action:
The contact owns a 2016 Kia Soul. The contact stated that while driving at approximately 40 MPH, the battery, steering, and ABS warning lights were illuminated. The steering wheel then seized. The contact stopped the vehicle in the left lane of the highway when another vehicle sideswiped the passenger side of her vehicle and fled the scene. The air bags did not deploy. The contact experienced sore body pains, but medical attention was not received. No police report was filed. The contact activated the hazard lights, and the vehicle shut off after an hour of idling. VDOT arrived on the scene and attempted to jumpstart the vehicle, but the vehicle was unable to restart. The vehicle was towed to the dealer, where it was diagnosed that the alternator and battery needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 150,000.
Additional Notes:
The contact owns a 2016 Kia Soul. The contact stated that while driving at approximately 40 MPH, the battery, steering, and ABS warning lights were illuminated. The steering wheel then seized. The contact stopped the vehicle in the left lane of the highway when another vehicle sideswiped the passenger side of her vehicle and fled the scene. The air bags did not deploy. The contact experienced sore body pains, but medical attention was not received. No police report was filed. The contact activated the hazard lights, and the vehicle shut off after an hour of idling. VDOT arrived on the scene and attempted to jumpstart the vehicle, but the vehicle was unable to restart. The vehicle was towed to the dealer, where it was diagnosed that the alternator and battery needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 150,000.
Mfg Campaign: 11578942
Recall Date: Mar 22, 2024
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Potential Consequences:
The contact owns a 2016 Kia Soul. The contact stated that while driving at approximately 40 MPH, the battery, steering, and ABS warning lights were illuminated. The steering wheel then seized. The contact stopped the vehicle in the left lane of the highway when another vehicle sideswiped the passenger side of her vehicle and fled the scene. The air bags did not deploy. The contact experienced sore body pains, but medical attention was not received. No police report was filed. The contact activated the hazard lights, and the vehicle shut off after an hour of idling. VDOT arrived on the scene and attempted to jumpstart the vehicle, but the vehicle was unable to restart. The vehicle was towed to the dealer, where it was diagnosed that the alternator and battery needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 150,000.
Corrective Action:
The contact owns a 2016 Kia Soul. The contact stated that while driving at approximately 40 MPH, the battery, steering, and ABS warning lights were illuminated. The steering wheel then seized. The contact stopped the vehicle in the left lane of the highway when another vehicle sideswiped the passenger side of her vehicle and fled the scene. The air bags did not deploy. The contact experienced sore body pains, but medical attention was not received. No police report was filed. The contact activated the hazard lights, and the vehicle shut off after an hour of idling. VDOT arrived on the scene and attempted to jumpstart the vehicle, but the vehicle was unable to restart. The vehicle was towed to the dealer, where it was diagnosed that the alternator and battery needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 150,000.
Additional Notes:
The contact owns a 2016 Kia Soul. The contact stated that while driving at approximately 40 MPH, the battery, steering, and ABS warning lights were illuminated. The steering wheel then seized. The contact stopped the vehicle in the left lane of the highway when another vehicle sideswiped the passenger side of her vehicle and fled the scene. The air bags did not deploy. The contact experienced sore body pains, but medical attention was not received. No police report was filed. The contact activated the hazard lights, and the vehicle shut off after an hour of idling. VDOT arrived on the scene and attempted to jumpstart the vehicle, but the vehicle was unable to restart. The vehicle was towed to the dealer, where it was diagnosed that the alternator and battery needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 150,000.
Mfg Campaign: 11578942
Recall Date: Mar 22, 2024
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Kia issued an interim recall on ([XXX]) for a potential battery fire: [XXX] It has been 10 months; I called Kia and they have no remedy and no ETA. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Kia issued an interim recall on ([XXX]) for a potential battery fire: [XXX] It has been 10 months; I called Kia and they have no remedy and no ETA. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Kia issued an interim recall on ([XXX]) for a potential battery fire: [XXX] It has been 10 months; I called Kia and they have no remedy and no ETA. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11578212
Recall Date: Mar 19, 2024
Kia America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Within the first year of purchase, vehicle was emitting large amounts of smoke from tailpipe while going uphill while accelerating. The smoke would completely envelope the car behind. Mr. Friendly Kia (now Ken Ganley Kia) of New Port Richey, Florida, would not repair because "they could not reproduce the event in their shop". I made several requests to fix the problem. Vehicle eventually started to have lessened power upon accelerating from a stop light. Took it to other repair shops, since Kia wouldn't fix it, but vehicle did not produce any repair codes. Vehicle was always serviced with oil changes, etc. In 2022, with acceleration issue getting much worse, vehicle ran completely out of oil, but didn't produce any oil light or codes. Oil started appearing very dark, blackish. Late 2023, and several trips to repair shop later, still with no codes, vehicle started to exhibit periodic flashing oil light while driving, but upon oil check oil showed full. Vehicle does not seem to shift passed 2nd gear, and makes banging sounds below the middle passenger's side underneath the car if foot pedal is pushed more than halfway down. Vehicle would not accelerate over 40 mph, which reduced to 25-30 mph in Feb 2024. Very dangerous! Gas mileage dropped to around 5-10 mph. Took it to the shop again, and no codes. Replaced parts piecemeal such as spark plugs, coils, battery, etc. All along, still producing the periodic smoke out of the tailpipe. Called Ken Ganley Kia again in Feb 2024. They said they have never heard of this problem happening to a Kia Soul and it would cost $180 to diagnose. They also tried to upsell several hundred dollars of "flushes". The vehicle is available for inspection upon request. The problem has been independently confirmed, just unknown what the problem is? It is very dangerous to drive 25 mph, but even more dangerous that the vehicle isn't producing even basic warning lights, let alone isn't producing codes on repair shop code readers.
Corrective Action:
Within the first year of purchase, vehicle was emitting large amounts of smoke from tailpipe while going uphill while accelerating. The smoke would completely envelope the car behind. Mr. Friendly Kia (now Ken Ganley Kia) of New Port Richey, Florida, would not repair because "they could not reproduce the event in their shop". I made several requests to fix the problem. Vehicle eventually started to have lessened power upon accelerating from a stop light. Took it to other repair shops, since Kia wouldn't fix it, but vehicle did not produce any repair codes. Vehicle was always serviced with oil changes, etc. In 2022, with acceleration issue getting much worse, vehicle ran completely out of oil, but didn't produce any oil light or codes. Oil started appearing very dark, blackish. Late 2023, and several trips to repair shop later, still with no codes, vehicle started to exhibit periodic flashing oil light while driving, but upon oil check oil showed full. Vehicle does not seem to shift passed 2nd gear, and makes banging sounds below the middle passenger's side underneath the car if foot pedal is pushed more than halfway down. Vehicle would not accelerate over 40 mph, which reduced to 25-30 mph in Feb 2024. Very dangerous! Gas mileage dropped to around 5-10 mph. Took it to the shop again, and no codes. Replaced parts piecemeal such as spark plugs, coils, battery, etc. All along, still producing the periodic smoke out of the tailpipe. Called Ken Ganley Kia again in Feb 2024. They said they have never heard of this problem happening to a Kia Soul and it would cost $180 to diagnose. They also tried to upsell several hundred dollars of "flushes". The vehicle is available for inspection upon request. The problem has been independently confirmed, just unknown what the problem is? It is very dangerous to drive 25 mph, but even more dangerous that the vehicle isn't producing even basic warning lights, let alone isn't producing codes on repair shop code readers.
Additional Notes:
Within the first year of purchase, vehicle was emitting large amounts of smoke from tailpipe while going uphill while accelerating. The smoke would completely envelope the car behind. Mr. Friendly Kia (now Ken Ganley Kia) of New Port Richey, Florida, would not repair because "they could not reproduce the event in their shop". I made several requests to fix the problem. Vehicle eventually started to have lessened power upon accelerating from a stop light. Took it to other repair shops, since Kia wouldn't fix it, but vehicle did not produce any repair codes. Vehicle was always serviced with oil changes, etc. In 2022, with acceleration issue getting much worse, vehicle ran completely out of oil, but didn't produce any oil light or codes. Oil started appearing very dark, blackish. Late 2023, and several trips to repair shop later, still with no codes, vehicle started to exhibit periodic flashing oil light while driving, but upon oil check oil showed full. Vehicle does not seem to shift passed 2nd gear, and makes banging sounds below the middle passenger's side underneath the car if foot pedal is pushed more than halfway down. Vehicle would not accelerate over 40 mph, which reduced to 25-30 mph in Feb 2024. Very dangerous! Gas mileage dropped to around 5-10 mph. Took it to the shop again, and no codes. Replaced parts piecemeal such as spark plugs, coils, battery, etc. All along, still producing the periodic smoke out of the tailpipe. Called Ken Ganley Kia again in Feb 2024. They said they have never heard of this problem happening to a Kia Soul and it would cost $180 to diagnose. They also tried to upsell several hundred dollars of "flushes". The vehicle is available for inspection upon request. The problem has been independently confirmed, just unknown what the problem is? It is very dangerous to drive 25 mph, but even more dangerous that the vehicle isn't producing even basic warning lights, let alone isn't producing codes on repair shop code readers.
Mfg Campaign: 11578310
Recall Date: Mar 19, 2024
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Within the first year of purchase, vehicle was emitting large amounts of smoke from tailpipe while going uphill while accelerating. The smoke would completely envelope the car behind. Mr. Friendly Kia (now Ken Ganley Kia) of New Port Richey, Florida, would not repair because "they could not reproduce the event in their shop". I made several requests to fix the problem. Vehicle eventually started to have lessened power upon accelerating from a stop light. Took it to other repair shops, since Kia wouldn't fix it, but vehicle did not produce any repair codes. Vehicle was always serviced with oil changes, etc. In 2022, with acceleration issue getting much worse, vehicle ran completely out of oil, but didn't produce any oil light or codes. Oil started appearing very dark, blackish. Late 2023, and several trips to repair shop later, still with no codes, vehicle started to exhibit periodic flashing oil light while driving, but upon oil check oil showed full. Vehicle does not seem to shift passed 2nd gear, and makes banging sounds below the middle passenger's side underneath the car if foot pedal is pushed more than halfway down. Vehicle would not accelerate over 40 mph, which reduced to 25-30 mph in Feb 2024. Very dangerous! Gas mileage dropped to around 5-10 mph. Took it to the shop again, and no codes. Replaced parts piecemeal such as spark plugs, coils, battery, etc. All along, still producing the periodic smoke out of the tailpipe. Called Ken Ganley Kia again in Feb 2024. They said they have never heard of this problem happening to a Kia Soul and it would cost $180 to diagnose. They also tried to upsell several hundred dollars of "flushes". The vehicle is available for inspection upon request. The problem has been independently confirmed, just unknown what the problem is? It is very dangerous to drive 25 mph, but even more dangerous that the vehicle isn't producing even basic warning lights, let alone isn't producing codes on repair shop code readers.
Corrective Action:
Within the first year of purchase, vehicle was emitting large amounts of smoke from tailpipe while going uphill while accelerating. The smoke would completely envelope the car behind. Mr. Friendly Kia (now Ken Ganley Kia) of New Port Richey, Florida, would not repair because "they could not reproduce the event in their shop". I made several requests to fix the problem. Vehicle eventually started to have lessened power upon accelerating from a stop light. Took it to other repair shops, since Kia wouldn't fix it, but vehicle did not produce any repair codes. Vehicle was always serviced with oil changes, etc. In 2022, with acceleration issue getting much worse, vehicle ran completely out of oil, but didn't produce any oil light or codes. Oil started appearing very dark, blackish. Late 2023, and several trips to repair shop later, still with no codes, vehicle started to exhibit periodic flashing oil light while driving, but upon oil check oil showed full. Vehicle does not seem to shift passed 2nd gear, and makes banging sounds below the middle passenger's side underneath the car if foot pedal is pushed more than halfway down. Vehicle would not accelerate over 40 mph, which reduced to 25-30 mph in Feb 2024. Very dangerous! Gas mileage dropped to around 5-10 mph. Took it to the shop again, and no codes. Replaced parts piecemeal such as spark plugs, coils, battery, etc. All along, still producing the periodic smoke out of the tailpipe. Called Ken Ganley Kia again in Feb 2024. They said they have never heard of this problem happening to a Kia Soul and it would cost $180 to diagnose. They also tried to upsell several hundred dollars of "flushes". The vehicle is available for inspection upon request. The problem has been independently confirmed, just unknown what the problem is? It is very dangerous to drive 25 mph, but even more dangerous that the vehicle isn't producing even basic warning lights, let alone isn't producing codes on repair shop code readers.
Additional Notes:
Within the first year of purchase, vehicle was emitting large amounts of smoke from tailpipe while going uphill while accelerating. The smoke would completely envelope the car behind. Mr. Friendly Kia (now Ken Ganley Kia) of New Port Richey, Florida, would not repair because "they could not reproduce the event in their shop". I made several requests to fix the problem. Vehicle eventually started to have lessened power upon accelerating from a stop light. Took it to other repair shops, since Kia wouldn't fix it, but vehicle did not produce any repair codes. Vehicle was always serviced with oil changes, etc. In 2022, with acceleration issue getting much worse, vehicle ran completely out of oil, but didn't produce any oil light or codes. Oil started appearing very dark, blackish. Late 2023, and several trips to repair shop later, still with no codes, vehicle started to exhibit periodic flashing oil light while driving, but upon oil check oil showed full. Vehicle does not seem to shift passed 2nd gear, and makes banging sounds below the middle passenger's side underneath the car if foot pedal is pushed more than halfway down. Vehicle would not accelerate over 40 mph, which reduced to 25-30 mph in Feb 2024. Very dangerous! Gas mileage dropped to around 5-10 mph. Took it to the shop again, and no codes. Replaced parts piecemeal such as spark plugs, coils, battery, etc. All along, still producing the periodic smoke out of the tailpipe. Called Ken Ganley Kia again in Feb 2024. They said they have never heard of this problem happening to a Kia Soul and it would cost $180 to diagnose. They also tried to upsell several hundred dollars of "flushes". The vehicle is available for inspection upon request. The problem has been independently confirmed, just unknown what the problem is? It is very dangerous to drive 25 mph, but even more dangerous that the vehicle isn't producing even basic warning lights, let alone isn't producing codes on repair shop code readers.
Mfg Campaign: 11578310
Recall Date: Mar 19, 2024
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Within the first year of purchase, vehicle was emitting large amounts of smoke from tailpipe while going uphill while accelerating. The smoke would completely envelope the car behind. Mr. Friendly Kia (now Ken Ganley Kia) of New Port Richey, Florida, would not repair because "they could not reproduce the event in their shop". I made several requests to fix the problem. Vehicle eventually started to have lessened power upon accelerating from a stop light. Took it to other repair shops, since Kia wouldn't fix it, but vehicle did not produce any repair codes. Vehicle was always serviced with oil changes, etc. In 2022, with acceleration issue getting much worse, vehicle ran completely out of oil, but didn't produce any oil light or codes. Oil started appearing very dark, blackish. Late 2023, and several trips to repair shop later, still with no codes, vehicle started to exhibit periodic flashing oil light while driving, but upon oil check oil showed full. Vehicle does not seem to shift passed 2nd gear, and makes banging sounds below the middle passenger's side underneath the car if foot pedal is pushed more than halfway down. Vehicle would not accelerate over 40 mph, which reduced to 25-30 mph in Feb 2024. Very dangerous! Gas mileage dropped to around 5-10 mph. Took it to the shop again, and no codes. Replaced parts piecemeal such as spark plugs, coils, battery, etc. All along, still producing the periodic smoke out of the tailpipe. Called Ken Ganley Kia again in Feb 2024. They said they have never heard of this problem happening to a Kia Soul and it would cost $180 to diagnose. They also tried to upsell several hundred dollars of "flushes". The vehicle is available for inspection upon request. The problem has been independently confirmed, just unknown what the problem is? It is very dangerous to drive 25 mph, but even more dangerous that the vehicle isn't producing even basic warning lights, let alone isn't producing codes on repair shop code readers.
Corrective Action:
Within the first year of purchase, vehicle was emitting large amounts of smoke from tailpipe while going uphill while accelerating. The smoke would completely envelope the car behind. Mr. Friendly Kia (now Ken Ganley Kia) of New Port Richey, Florida, would not repair because "they could not reproduce the event in their shop". I made several requests to fix the problem. Vehicle eventually started to have lessened power upon accelerating from a stop light. Took it to other repair shops, since Kia wouldn't fix it, but vehicle did not produce any repair codes. Vehicle was always serviced with oil changes, etc. In 2022, with acceleration issue getting much worse, vehicle ran completely out of oil, but didn't produce any oil light or codes. Oil started appearing very dark, blackish. Late 2023, and several trips to repair shop later, still with no codes, vehicle started to exhibit periodic flashing oil light while driving, but upon oil check oil showed full. Vehicle does not seem to shift passed 2nd gear, and makes banging sounds below the middle passenger's side underneath the car if foot pedal is pushed more than halfway down. Vehicle would not accelerate over 40 mph, which reduced to 25-30 mph in Feb 2024. Very dangerous! Gas mileage dropped to around 5-10 mph. Took it to the shop again, and no codes. Replaced parts piecemeal such as spark plugs, coils, battery, etc. All along, still producing the periodic smoke out of the tailpipe. Called Ken Ganley Kia again in Feb 2024. They said they have never heard of this problem happening to a Kia Soul and it would cost $180 to diagnose. They also tried to upsell several hundred dollars of "flushes". The vehicle is available for inspection upon request. The problem has been independently confirmed, just unknown what the problem is? It is very dangerous to drive 25 mph, but even more dangerous that the vehicle isn't producing even basic warning lights, let alone isn't producing codes on repair shop code readers.
Additional Notes:
Within the first year of purchase, vehicle was emitting large amounts of smoke from tailpipe while going uphill while accelerating. The smoke would completely envelope the car behind. Mr. Friendly Kia (now Ken Ganley Kia) of New Port Richey, Florida, would not repair because "they could not reproduce the event in their shop". I made several requests to fix the problem. Vehicle eventually started to have lessened power upon accelerating from a stop light. Took it to other repair shops, since Kia wouldn't fix it, but vehicle did not produce any repair codes. Vehicle was always serviced with oil changes, etc. In 2022, with acceleration issue getting much worse, vehicle ran completely out of oil, but didn't produce any oil light or codes. Oil started appearing very dark, blackish. Late 2023, and several trips to repair shop later, still with no codes, vehicle started to exhibit periodic flashing oil light while driving, but upon oil check oil showed full. Vehicle does not seem to shift passed 2nd gear, and makes banging sounds below the middle passenger's side underneath the car if foot pedal is pushed more than halfway down. Vehicle would not accelerate over 40 mph, which reduced to 25-30 mph in Feb 2024. Very dangerous! Gas mileage dropped to around 5-10 mph. Took it to the shop again, and no codes. Replaced parts piecemeal such as spark plugs, coils, battery, etc. All along, still producing the periodic smoke out of the tailpipe. Called Ken Ganley Kia again in Feb 2024. They said they have never heard of this problem happening to a Kia Soul and it would cost $180 to diagnose. They also tried to upsell several hundred dollars of "flushes". The vehicle is available for inspection upon request. The problem has been independently confirmed, just unknown what the problem is? It is very dangerous to drive 25 mph, but even more dangerous that the vehicle isn't producing even basic warning lights, let alone isn't producing codes on repair shop code readers.
Mfg Campaign: 11578310
Recall Date: Mar 19, 2024
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
I had recently acquired my 2016 Kia soul from a used dealership, and as I had gotten it, inspected by a mechanic, the back rear brake was locked. The Penrod was missing on one of them, and my driver side door lock was broken and I thought that was simple issues that could be repaired. You know that’s a used car whatever as I started driving it not even a month later I start feeling heavy acceleration when barely hitting the gas and trying to shift because it is a manual and loss of power on first and second gear, like it was going to stall out without even rubbing the RPMs to get it to move. I did some research found out that there was multiple recalls on the catalytic converter and it’s causing a fire the ECUs and also the antitheft system so I am a single mom. I work constantly and my only vehicle with 4kids, so a full month mark my Oil light all of a sudden started coming on but flickering I pulled over there’s no smell of burning oil no leaks no high temp I checked my oil stick. It was fine a thick drip on it. I Thought everything was fine, but the light still kept coming on and flickering when I would accelerate it would go off when I would decelerator push clutch in it would stay. I called kia dealer had it taken, did the recall orders on it but they told me they wouldnt do an oil check or do a code diagnostics for it unless I paid over $200 for just that diagnostics after they did all the recall orders I picked up the car over a day later. started having misfires the car was driving worse then when I took it to the dealership, i would drive up hill I’d lose power. Shifting gears from 1-4 it sounds like the whole engine was shaking like it was gonna fall out of the car I called the dealership and told them what was goin on. They were really rude to me and told me an hour later it was throwing codes of misfires an again have to pay for it, they stated the oil an misfires werent their fault doin the recalls. ECU an ANTITHEFT, I am worried for my kids safety!!!!!
Corrective Action:
I had recently acquired my 2016 Kia soul from a used dealership, and as I had gotten it, inspected by a mechanic, the back rear brake was locked. The Penrod was missing on one of them, and my driver side door lock was broken and I thought that was simple issues that could be repaired. You know that’s a used car whatever as I started driving it not even a month later I start feeling heavy acceleration when barely hitting the gas and trying to shift because it is a manual and loss of power on first and second gear, like it was going to stall out without even rubbing the RPMs to get it to move. I did some research found out that there was multiple recalls on the catalytic converter and it’s causing a fire the ECUs and also the antitheft system so I am a single mom. I work constantly and my only vehicle with 4kids, so a full month mark my Oil light all of a sudden started coming on but flickering I pulled over there’s no smell of burning oil no leaks no high temp I checked my oil stick. It was fine a thick drip on it. I Thought everything was fine, but the light still kept coming on and flickering when I would accelerate it would go off when I would decelerator push clutch in it would stay. I called kia dealer had it taken, did the recall orders on it but they told me they wouldnt do an oil check or do a code diagnostics for it unless I paid over $200 for just that diagnostics after they did all the recall orders I picked up the car over a day later. started having misfires the car was driving worse then when I took it to the dealership, i would drive up hill I’d lose power. Shifting gears from 1-4 it sounds like the whole engine was shaking like it was gonna fall out of the car I called the dealership and told them what was goin on. They were really rude to me and told me an hour later it was throwing codes of misfires an again have to pay for it, they stated the oil an misfires werent their fault doin the recalls. ECU an ANTITHEFT, I am worried for my kids safety!!!!!
Additional Notes:
I had recently acquired my 2016 Kia soul from a used dealership, and as I had gotten it, inspected by a mechanic, the back rear brake was locked. The Penrod was missing on one of them, and my driver side door lock was broken and I thought that was simple issues that could be repaired. You know that’s a used car whatever as I started driving it not even a month later I start feeling heavy acceleration when barely hitting the gas and trying to shift because it is a manual and loss of power on first and second gear, like it was going to stall out without even rubbing the RPMs to get it to move. I did some research found out that there was multiple recalls on the catalytic converter and it’s causing a fire the ECUs and also the antitheft system so I am a single mom. I work constantly and my only vehicle with 4kids, so a full month mark my Oil light all of a sudden started coming on but flickering I pulled over there’s no smell of burning oil no leaks no high temp I checked my oil stick. It was fine a thick drip on it. I Thought everything was fine, but the light still kept coming on and flickering when I would accelerate it would go off when I would decelerator push clutch in it would stay. I called kia dealer had it taken, did the recall orders on it but they told me they wouldnt do an oil check or do a code diagnostics for it unless I paid over $200 for just that diagnostics after they did all the recall orders I picked up the car over a day later. started having misfires the car was driving worse then when I took it to the dealership, i would drive up hill I’d lose power. Shifting gears from 1-4 it sounds like the whole engine was shaking like it was gonna fall out of the car I called the dealership and told them what was goin on. They were really rude to me and told me an hour later it was throwing codes of misfires an again have to pay for it, they stated the oil an misfires werent their fault doin the recalls. ECU an ANTITHEFT, I am worried for my kids safety!!!!!
Mfg Campaign: 11577452
Recall Date: Mar 14, 2024
Kia America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I had recently acquired my 2016 Kia soul from a used dealership, and as I had gotten it, inspected by a mechanic, the back rear brake was locked. The Penrod was missing on one of them, and my driver side door lock was broken and I thought that was simple issues that could be repaired. You know that’s a used car whatever as I started driving it not even a month later I start feeling heavy acceleration when barely hitting the gas and trying to shift because it is a manual and loss of power on first and second gear, like it was going to stall out without even rubbing the RPMs to get it to move. I did some research found out that there was multiple recalls on the catalytic converter and it’s causing a fire the ECUs and also the antitheft system so I am a single mom. I work constantly and my only vehicle with 4kids, so a full month mark my Oil light all of a sudden started coming on but flickering I pulled over there’s no smell of burning oil no leaks no high temp I checked my oil stick. It was fine a thick drip on it. I Thought everything was fine, but the light still kept coming on and flickering when I would accelerate it would go off when I would decelerator push clutch in it would stay. I called kia dealer had it taken, did the recall orders on it but they told me they wouldnt do an oil check or do a code diagnostics for it unless I paid over $200 for just that diagnostics after they did all the recall orders I picked up the car over a day later. started having misfires the car was driving worse then when I took it to the dealership, i would drive up hill I’d lose power. Shifting gears from 1-4 it sounds like the whole engine was shaking like it was gonna fall out of the car I called the dealership and told them what was goin on. They were really rude to me and told me an hour later it was throwing codes of misfires an again have to pay for it, they stated the oil an misfires werent their fault doin the recalls. ECU an ANTITHEFT, I am worried for my kids safety!!!!!
Corrective Action:
I had recently acquired my 2016 Kia soul from a used dealership, and as I had gotten it, inspected by a mechanic, the back rear brake was locked. The Penrod was missing on one of them, and my driver side door lock was broken and I thought that was simple issues that could be repaired. You know that’s a used car whatever as I started driving it not even a month later I start feeling heavy acceleration when barely hitting the gas and trying to shift because it is a manual and loss of power on first and second gear, like it was going to stall out without even rubbing the RPMs to get it to move. I did some research found out that there was multiple recalls on the catalytic converter and it’s causing a fire the ECUs and also the antitheft system so I am a single mom. I work constantly and my only vehicle with 4kids, so a full month mark my Oil light all of a sudden started coming on but flickering I pulled over there’s no smell of burning oil no leaks no high temp I checked my oil stick. It was fine a thick drip on it. I Thought everything was fine, but the light still kept coming on and flickering when I would accelerate it would go off when I would decelerator push clutch in it would stay. I called kia dealer had it taken, did the recall orders on it but they told me they wouldnt do an oil check or do a code diagnostics for it unless I paid over $200 for just that diagnostics after they did all the recall orders I picked up the car over a day later. started having misfires the car was driving worse then when I took it to the dealership, i would drive up hill I’d lose power. Shifting gears from 1-4 it sounds like the whole engine was shaking like it was gonna fall out of the car I called the dealership and told them what was goin on. They were really rude to me and told me an hour later it was throwing codes of misfires an again have to pay for it, they stated the oil an misfires werent their fault doin the recalls. ECU an ANTITHEFT, I am worried for my kids safety!!!!!
Additional Notes:
I had recently acquired my 2016 Kia soul from a used dealership, and as I had gotten it, inspected by a mechanic, the back rear brake was locked. The Penrod was missing on one of them, and my driver side door lock was broken and I thought that was simple issues that could be repaired. You know that’s a used car whatever as I started driving it not even a month later I start feeling heavy acceleration when barely hitting the gas and trying to shift because it is a manual and loss of power on first and second gear, like it was going to stall out without even rubbing the RPMs to get it to move. I did some research found out that there was multiple recalls on the catalytic converter and it’s causing a fire the ECUs and also the antitheft system so I am a single mom. I work constantly and my only vehicle with 4kids, so a full month mark my Oil light all of a sudden started coming on but flickering I pulled over there’s no smell of burning oil no leaks no high temp I checked my oil stick. It was fine a thick drip on it. I Thought everything was fine, but the light still kept coming on and flickering when I would accelerate it would go off when I would decelerator push clutch in it would stay. I called kia dealer had it taken, did the recall orders on it but they told me they wouldnt do an oil check or do a code diagnostics for it unless I paid over $200 for just that diagnostics after they did all the recall orders I picked up the car over a day later. started having misfires the car was driving worse then when I took it to the dealership, i would drive up hill I’d lose power. Shifting gears from 1-4 it sounds like the whole engine was shaking like it was gonna fall out of the car I called the dealership and told them what was goin on. They were really rude to me and told me an hour later it was throwing codes of misfires an again have to pay for it, they stated the oil an misfires werent their fault doin the recalls. ECU an ANTITHEFT, I am worried for my kids safety!!!!!
Mfg Campaign: 11577452
Recall Date: Mar 14, 2024
Kia America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
I had recently acquired my 2016 Kia soul from a used dealership, and as I had gotten it, inspected by a mechanic, the back rear brake was locked. The Penrod was missing on one of them, and my driver side door lock was broken and I thought that was simple issues that could be repaired. You know that’s a used car whatever as I started driving it not even a month later I start feeling heavy acceleration when barely hitting the gas and trying to shift because it is a manual and loss of power on first and second gear, like it was going to stall out without even rubbing the RPMs to get it to move. I did some research found out that there was multiple recalls on the catalytic converter and it’s causing a fire the ECUs and also the antitheft system so I am a single mom. I work constantly and my only vehicle with 4kids, so a full month mark my Oil light all of a sudden started coming on but flickering I pulled over there’s no smell of burning oil no leaks no high temp I checked my oil stick. It was fine a thick drip on it. I Thought everything was fine, but the light still kept coming on and flickering when I would accelerate it would go off when I would decelerator push clutch in it would stay. I called kia dealer had it taken, did the recall orders on it but they told me they wouldnt do an oil check or do a code diagnostics for it unless I paid over $200 for just that diagnostics after they did all the recall orders I picked up the car over a day later. started having misfires the car was driving worse then when I took it to the dealership, i would drive up hill I’d lose power. Shifting gears from 1-4 it sounds like the whole engine was shaking like it was gonna fall out of the car I called the dealership and told them what was goin on. They were really rude to me and told me an hour later it was throwing codes of misfires an again have to pay for it, they stated the oil an misfires werent their fault doin the recalls. ECU an ANTITHEFT, I am worried for my kids safety!!!!!
Corrective Action:
I had recently acquired my 2016 Kia soul from a used dealership, and as I had gotten it, inspected by a mechanic, the back rear brake was locked. The Penrod was missing on one of them, and my driver side door lock was broken and I thought that was simple issues that could be repaired. You know that’s a used car whatever as I started driving it not even a month later I start feeling heavy acceleration when barely hitting the gas and trying to shift because it is a manual and loss of power on first and second gear, like it was going to stall out without even rubbing the RPMs to get it to move. I did some research found out that there was multiple recalls on the catalytic converter and it’s causing a fire the ECUs and also the antitheft system so I am a single mom. I work constantly and my only vehicle with 4kids, so a full month mark my Oil light all of a sudden started coming on but flickering I pulled over there’s no smell of burning oil no leaks no high temp I checked my oil stick. It was fine a thick drip on it. I Thought everything was fine, but the light still kept coming on and flickering when I would accelerate it would go off when I would decelerator push clutch in it would stay. I called kia dealer had it taken, did the recall orders on it but they told me they wouldnt do an oil check or do a code diagnostics for it unless I paid over $200 for just that diagnostics after they did all the recall orders I picked up the car over a day later. started having misfires the car was driving worse then when I took it to the dealership, i would drive up hill I’d lose power. Shifting gears from 1-4 it sounds like the whole engine was shaking like it was gonna fall out of the car I called the dealership and told them what was goin on. They were really rude to me and told me an hour later it was throwing codes of misfires an again have to pay for it, they stated the oil an misfires werent their fault doin the recalls. ECU an ANTITHEFT, I am worried for my kids safety!!!!!
Additional Notes:
I had recently acquired my 2016 Kia soul from a used dealership, and as I had gotten it, inspected by a mechanic, the back rear brake was locked. The Penrod was missing on one of them, and my driver side door lock was broken and I thought that was simple issues that could be repaired. You know that’s a used car whatever as I started driving it not even a month later I start feeling heavy acceleration when barely hitting the gas and trying to shift because it is a manual and loss of power on first and second gear, like it was going to stall out without even rubbing the RPMs to get it to move. I did some research found out that there was multiple recalls on the catalytic converter and it’s causing a fire the ECUs and also the antitheft system so I am a single mom. I work constantly and my only vehicle with 4kids, so a full month mark my Oil light all of a sudden started coming on but flickering I pulled over there’s no smell of burning oil no leaks no high temp I checked my oil stick. It was fine a thick drip on it. I Thought everything was fine, but the light still kept coming on and flickering when I would accelerate it would go off when I would decelerator push clutch in it would stay. I called kia dealer had it taken, did the recall orders on it but they told me they wouldnt do an oil check or do a code diagnostics for it unless I paid over $200 for just that diagnostics after they did all the recall orders I picked up the car over a day later. started having misfires the car was driving worse then when I took it to the dealership, i would drive up hill I’d lose power. Shifting gears from 1-4 it sounds like the whole engine was shaking like it was gonna fall out of the car I called the dealership and told them what was goin on. They were really rude to me and told me an hour later it was throwing codes of misfires an again have to pay for it, they stated the oil an misfires werent their fault doin the recalls. ECU an ANTITHEFT, I am worried for my kids safety!!!!!
Mfg Campaign: 11577452
Recall Date: Mar 14, 2024
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
UNKNOWN. I was driving uphill on the freeway and the vehicle was decelerating rather than accelerating. The vehicle was sluggish and there was a noticeable loss of power and a ticking sound coming from the engine. There was no warning lamps or messages. I took it to the workshop for diagnostics and was informed that the catalytic converter was clogged and affecting the exhaust. I have been told that it would cost approximately $3800 to repair.
Corrective Action:
UNKNOWN. I was driving uphill on the freeway and the vehicle was decelerating rather than accelerating. The vehicle was sluggish and there was a noticeable loss of power and a ticking sound coming from the engine. There was no warning lamps or messages. I took it to the workshop for diagnostics and was informed that the catalytic converter was clogged and affecting the exhaust. I have been told that it would cost approximately $3800 to repair.
Additional Notes:
UNKNOWN. I was driving uphill on the freeway and the vehicle was decelerating rather than accelerating. The vehicle was sluggish and there was a noticeable loss of power and a ticking sound coming from the engine. There was no warning lamps or messages. I took it to the workshop for diagnostics and was informed that the catalytic converter was clogged and affecting the exhaust. I have been told that it would cost approximately $3800 to repair.
Mfg Campaign: 11576724
Recall Date: Mar 11, 2024
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Engine loss power when driving, specially when going up on bridges way. If I’m driving 30mph then get to 20 mph even less. Since that, it’s been bad
Corrective Action:
Engine loss power when driving, specially when going up on bridges way. If I’m driving 30mph then get to 20 mph even less. Since that, it’s been bad
Additional Notes:
Engine loss power when driving, specially when going up on bridges way. If I’m driving 30mph then get to 20 mph even less. Since that, it’s been bad
Mfg Campaign: 11576360
Recall Date: Mar 9, 2024
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Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury