Complaints & Recalls
Official Safety Recalls - Important!
5 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2017-2019 Sedona, Soul, Soul EV, 2017-2018 Forte, and 2017 Forte Koup vehicles. The Air Bag Control Unit (ACU) cover may contact a memory chip on the printed circuit board and damage the electrical circuit. Circuit damage may result in deactivated air bags that will not deploy in a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC226
Recall Date: Jan 25, 2022
Consumer Complaints
315 ComplaintsKia America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
SO EVEN SINCE I HAVE HAD THE CAR IT SOMETIMES WOULD HESITATE WHEN I WOULD ACCELERATE AND I WOULD SOMETIMES FEEL LIKE I WAS PRESSING THE GAS AND GETTING LITTLE TO NO ACTUAL RESPONSE FROM THE VEHICLE. THEN A FEW DAYS AGO MY ENGINE BLEW WITH NO WARNING SIGN, MY OIL AND COOLANT WERE EMPTY EVEN THOUGH I KNOW ALL MY FLUIDS WERE FINE. I DO COMMUTE TO WORK AND I KNOW THAT'S HARDER ON A VEHICLE BUT NONE OF MY OTHER CARS WHICH HAVE ALL BEEN OLDER MODELS HAVE EVER GIVEN ME AN ISSUE LIKE WHAT HAPPENED TO ME WITH THIS ONE. SEEMS ODD IF ANYTHING. WHEN I WAS STARTING UP MY CAR LEAVING WORK IT JUST RANDOMLY STARTED WITH THE NOISES AND THEN THE ENTIRE WAY HOME IT GOT WORSE I DID NOT DRIVE IT AFTER THAT I TRIED EVERYTHING TO GET IT TO THE DEALERSHIP HOWEVER IT HAD TO BE TOWED THERE. I NOTICED A BUNCH OF FLUID COMING OUT ON MY PARKING LOT WHEN WE GOT IT MOVED, NOT SURE WHAT CAUSED ANY OF THIS OR HOW MY ENGINE BLEW.
Corrective Action:
SO EVEN SINCE I HAVE HAD THE CAR IT SOMETIMES WOULD HESITATE WHEN I WOULD ACCELERATE AND I WOULD SOMETIMES FEEL LIKE I WAS PRESSING THE GAS AND GETTING LITTLE TO NO ACTUAL RESPONSE FROM THE VEHICLE. THEN A FEW DAYS AGO MY ENGINE BLEW WITH NO WARNING SIGN, MY OIL AND COOLANT WERE EMPTY EVEN THOUGH I KNOW ALL MY FLUIDS WERE FINE. I DO COMMUTE TO WORK AND I KNOW THAT'S HARDER ON A VEHICLE BUT NONE OF MY OTHER CARS WHICH HAVE ALL BEEN OLDER MODELS HAVE EVER GIVEN ME AN ISSUE LIKE WHAT HAPPENED TO ME WITH THIS ONE. SEEMS ODD IF ANYTHING. WHEN I WAS STARTING UP MY CAR LEAVING WORK IT JUST RANDOMLY STARTED WITH THE NOISES AND THEN THE ENTIRE WAY HOME IT GOT WORSE I DID NOT DRIVE IT AFTER THAT I TRIED EVERYTHING TO GET IT TO THE DEALERSHIP HOWEVER IT HAD TO BE TOWED THERE. I NOTICED A BUNCH OF FLUID COMING OUT ON MY PARKING LOT WHEN WE GOT IT MOVED, NOT SURE WHAT CAUSED ANY OF THIS OR HOW MY ENGINE BLEW.
Additional Notes:
SO EVEN SINCE I HAVE HAD THE CAR IT SOMETIMES WOULD HESITATE WHEN I WOULD ACCELERATE AND I WOULD SOMETIMES FEEL LIKE I WAS PRESSING THE GAS AND GETTING LITTLE TO NO ACTUAL RESPONSE FROM THE VEHICLE. THEN A FEW DAYS AGO MY ENGINE BLEW WITH NO WARNING SIGN, MY OIL AND COOLANT WERE EMPTY EVEN THOUGH I KNOW ALL MY FLUIDS WERE FINE. I DO COMMUTE TO WORK AND I KNOW THAT'S HARDER ON A VEHICLE BUT NONE OF MY OTHER CARS WHICH HAVE ALL BEEN OLDER MODELS HAVE EVER GIVEN ME AN ISSUE LIKE WHAT HAPPENED TO ME WITH THIS ONE. SEEMS ODD IF ANYTHING. WHEN I WAS STARTING UP MY CAR LEAVING WORK IT JUST RANDOMLY STARTED WITH THE NOISES AND THEN THE ENTIRE WAY HOME IT GOT WORSE I DID NOT DRIVE IT AFTER THAT I TRIED EVERYTHING TO GET IT TO THE DEALERSHIP HOWEVER IT HAD TO BE TOWED THERE. I NOTICED A BUNCH OF FLUID COMING OUT ON MY PARKING LOT WHEN WE GOT IT MOVED, NOT SURE WHAT CAUSED ANY OF THIS OR HOW MY ENGINE BLEW.
Mfg Campaign: 11404635
Recall Date: Mar 24, 2021
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
FIRST DRIVE IN THE MORNINGS, THERE IS A STRONG ODD ODOR COMING THROUGH THE AIR VENTS.
Corrective Action:
FIRST DRIVE IN THE MORNINGS, THERE IS A STRONG ODD ODOR COMING THROUGH THE AIR VENTS.
Additional Notes:
FIRST DRIVE IN THE MORNINGS, THERE IS A STRONG ODD ODOR COMING THROUGH THE AIR VENTS.
Mfg Campaign: 11400048
Recall Date: Mar 9, 2021
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
MY VEHICLE HAS THE SPEAKER LIGHTS PACKAGE... FOR THE PAST FEW MONTHS, I HAVE NOTICED THAT WHEN IM DRIVING MY SPEAKER LIGHTS WILL SOMETIMES FLASH EVEN WITH THE SWITCH SET TO OFF. OTHER TIMES IT WILL CYCLE THROUGH THE MOOD SETTING...AGAIN WHILE THE SWITCH IS OFF. SOME TIMES IT WILL DO BOTH...MOOD LIGHTING AND FLASHING TO BEAT OF THE MUSIC...WHILE SWTICHED TO OFF. ON 2/6/2021, I BROUGHT MY CAR IN FOR SERVICING. I MENTIONED THE ISSUE TO MY SERVICE ADVISOR. TOLD ME THEY WOULD LOOK AT IT...COOL. I'M OKAY WITH THAT. I LEAVE, THEN COME BACK TO CHECK THE STATUS OF MY CAR. TELLS ME THEY CAN'T REPRODUCE THE ISSUE. HA! I HAVE A VIDEO...I SHOW IT TO THE SERVICE ADVISOR WHO TELLS ME TO GO WAIT IN THE LOBBY AND HE'LL BE RIGHT BACK. ABOUT 30 MINUTES PASS, MY CAR IS DONE. HE TELLS ME THAT THEY STILL CAN'T MAKE IT DO WHAT I SHOWED HIM. I'M GUESSING A VIDEO ISN'T REAL PROOF THERE IS A REAL ELECTRICAL ISSUE GOING ON. THE SERVICE ADVISOR TELLS ME TO "SWING BY" WHEN IT HAPPENS. MIND YOU I LIVE ABOUT AN HOUR AWAY, I ONLY WENT TO FRIENDLY KIA BECAUSE I WAS TOLD THEY WERE GOOD. APPARENTLY NOT! ANYWAY, THERE IS AN ISSUE KIA IS REFUSING TO ADDRESS. I'M GUESSING NO ONE THERE KNOWS WHAT WOULD HAPPEN IF A KIA VEHICLE WERE TO CATCH FIRE DUE TO A SHORT IN THE SYSTEM JUST DAYS AFTER HAVING IT IN DUE TO AN ISSUE WITH THE SPEAKER LIGHTS HAVING A SHORT. THAT WOULD NOT LOOK GOOD BEING TOLD ALL OVER THE MEDIA, THEN IN COURT WHEN THAT PERSON SUES YOU FOR DAMAGES DUE TO AN ISSUE YOU REFUSED TO CORRECT WITH VIDEO PROOF...ABOUT 20 SECONDS OF PROOF THAT THERE IS AN ISSUE!
Corrective Action:
MY VEHICLE HAS THE SPEAKER LIGHTS PACKAGE... FOR THE PAST FEW MONTHS, I HAVE NOTICED THAT WHEN IM DRIVING MY SPEAKER LIGHTS WILL SOMETIMES FLASH EVEN WITH THE SWITCH SET TO OFF. OTHER TIMES IT WILL CYCLE THROUGH THE MOOD SETTING...AGAIN WHILE THE SWITCH IS OFF. SOME TIMES IT WILL DO BOTH...MOOD LIGHTING AND FLASHING TO BEAT OF THE MUSIC...WHILE SWTICHED TO OFF. ON 2/6/2021, I BROUGHT MY CAR IN FOR SERVICING. I MENTIONED THE ISSUE TO MY SERVICE ADVISOR. TOLD ME THEY WOULD LOOK AT IT...COOL. I'M OKAY WITH THAT. I LEAVE, THEN COME BACK TO CHECK THE STATUS OF MY CAR. TELLS ME THEY CAN'T REPRODUCE THE ISSUE. HA! I HAVE A VIDEO...I SHOW IT TO THE SERVICE ADVISOR WHO TELLS ME TO GO WAIT IN THE LOBBY AND HE'LL BE RIGHT BACK. ABOUT 30 MINUTES PASS, MY CAR IS DONE. HE TELLS ME THAT THEY STILL CAN'T MAKE IT DO WHAT I SHOWED HIM. I'M GUESSING A VIDEO ISN'T REAL PROOF THERE IS A REAL ELECTRICAL ISSUE GOING ON. THE SERVICE ADVISOR TELLS ME TO "SWING BY" WHEN IT HAPPENS. MIND YOU I LIVE ABOUT AN HOUR AWAY, I ONLY WENT TO FRIENDLY KIA BECAUSE I WAS TOLD THEY WERE GOOD. APPARENTLY NOT! ANYWAY, THERE IS AN ISSUE KIA IS REFUSING TO ADDRESS. I'M GUESSING NO ONE THERE KNOWS WHAT WOULD HAPPEN IF A KIA VEHICLE WERE TO CATCH FIRE DUE TO A SHORT IN THE SYSTEM JUST DAYS AFTER HAVING IT IN DUE TO AN ISSUE WITH THE SPEAKER LIGHTS HAVING A SHORT. THAT WOULD NOT LOOK GOOD BEING TOLD ALL OVER THE MEDIA, THEN IN COURT WHEN THAT PERSON SUES YOU FOR DAMAGES DUE TO AN ISSUE YOU REFUSED TO CORRECT WITH VIDEO PROOF...ABOUT 20 SECONDS OF PROOF THAT THERE IS AN ISSUE!
Additional Notes:
MY VEHICLE HAS THE SPEAKER LIGHTS PACKAGE... FOR THE PAST FEW MONTHS, I HAVE NOTICED THAT WHEN IM DRIVING MY SPEAKER LIGHTS WILL SOMETIMES FLASH EVEN WITH THE SWITCH SET TO OFF. OTHER TIMES IT WILL CYCLE THROUGH THE MOOD SETTING...AGAIN WHILE THE SWITCH IS OFF. SOME TIMES IT WILL DO BOTH...MOOD LIGHTING AND FLASHING TO BEAT OF THE MUSIC...WHILE SWTICHED TO OFF. ON 2/6/2021, I BROUGHT MY CAR IN FOR SERVICING. I MENTIONED THE ISSUE TO MY SERVICE ADVISOR. TOLD ME THEY WOULD LOOK AT IT...COOL. I'M OKAY WITH THAT. I LEAVE, THEN COME BACK TO CHECK THE STATUS OF MY CAR. TELLS ME THEY CAN'T REPRODUCE THE ISSUE. HA! I HAVE A VIDEO...I SHOW IT TO THE SERVICE ADVISOR WHO TELLS ME TO GO WAIT IN THE LOBBY AND HE'LL BE RIGHT BACK. ABOUT 30 MINUTES PASS, MY CAR IS DONE. HE TELLS ME THAT THEY STILL CAN'T MAKE IT DO WHAT I SHOWED HIM. I'M GUESSING A VIDEO ISN'T REAL PROOF THERE IS A REAL ELECTRICAL ISSUE GOING ON. THE SERVICE ADVISOR TELLS ME TO "SWING BY" WHEN IT HAPPENS. MIND YOU I LIVE ABOUT AN HOUR AWAY, I ONLY WENT TO FRIENDLY KIA BECAUSE I WAS TOLD THEY WERE GOOD. APPARENTLY NOT! ANYWAY, THERE IS AN ISSUE KIA IS REFUSING TO ADDRESS. I'M GUESSING NO ONE THERE KNOWS WHAT WOULD HAPPEN IF A KIA VEHICLE WERE TO CATCH FIRE DUE TO A SHORT IN THE SYSTEM JUST DAYS AFTER HAVING IT IN DUE TO AN ISSUE WITH THE SPEAKER LIGHTS HAVING A SHORT. THAT WOULD NOT LOOK GOOD BEING TOLD ALL OVER THE MEDIA, THEN IN COURT WHEN THAT PERSON SUES YOU FOR DAMAGES DUE TO AN ISSUE YOU REFUSED TO CORRECT WITH VIDEO PROOF...ABOUT 20 SECONDS OF PROOF THAT THERE IS AN ISSUE!
Mfg Campaign: 11395317
Recall Date: Feb 8, 2021
Kia America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
FAILURE TO ACCELERATE,JURKING,STALLING WHILE DRIVING ON HIGHWAY. WAS TOLD THERE A RACK AND PINION TIE ROD SYSTEM NEEDS TO BE REPLACED AND STEERING PIN. CAR DOES DECELERATION, OIL BURNS UP IN A WEEK.
Corrective Action:
FAILURE TO ACCELERATE,JURKING,STALLING WHILE DRIVING ON HIGHWAY. WAS TOLD THERE A RACK AND PINION TIE ROD SYSTEM NEEDS TO BE REPLACED AND STEERING PIN. CAR DOES DECELERATION, OIL BURNS UP IN A WEEK.
Additional Notes:
FAILURE TO ACCELERATE,JURKING,STALLING WHILE DRIVING ON HIGHWAY. WAS TOLD THERE A RACK AND PINION TIE ROD SYSTEM NEEDS TO BE REPLACED AND STEERING PIN. CAR DOES DECELERATION, OIL BURNS UP IN A WEEK.
Mfg Campaign: 11394762
Recall Date: Feb 5, 2021
Kia America, Inc.
Defect Description:
STEERING
Potential Consequences:
FAILURE TO ACCELERATE,JURKING,STALLING WHILE DRIVING ON HIGHWAY. WAS TOLD THERE A RACK AND PINION TIE ROD SYSTEM NEEDS TO BE REPLACED AND STEERING PIN. CAR DOES DECELERATION, OIL BURNS UP IN A WEEK.
Corrective Action:
FAILURE TO ACCELERATE,JURKING,STALLING WHILE DRIVING ON HIGHWAY. WAS TOLD THERE A RACK AND PINION TIE ROD SYSTEM NEEDS TO BE REPLACED AND STEERING PIN. CAR DOES DECELERATION, OIL BURNS UP IN A WEEK.
Additional Notes:
FAILURE TO ACCELERATE,JURKING,STALLING WHILE DRIVING ON HIGHWAY. WAS TOLD THERE A RACK AND PINION TIE ROD SYSTEM NEEDS TO BE REPLACED AND STEERING PIN. CAR DOES DECELERATION, OIL BURNS UP IN A WEEK.
Mfg Campaign: 11394762
Recall Date: Feb 5, 2021
Kia America, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
FAILURE TO ACCELERATE,JURKING,STALLING WHILE DRIVING ON HIGHWAY. WAS TOLD THERE A RACK AND PINION TIE ROD SYSTEM NEEDS TO BE REPLACED AND STEERING PIN. CAR DOES DECELERATION, OIL BURNS UP IN A WEEK.
Corrective Action:
FAILURE TO ACCELERATE,JURKING,STALLING WHILE DRIVING ON HIGHWAY. WAS TOLD THERE A RACK AND PINION TIE ROD SYSTEM NEEDS TO BE REPLACED AND STEERING PIN. CAR DOES DECELERATION, OIL BURNS UP IN A WEEK.
Additional Notes:
FAILURE TO ACCELERATE,JURKING,STALLING WHILE DRIVING ON HIGHWAY. WAS TOLD THERE A RACK AND PINION TIE ROD SYSTEM NEEDS TO BE REPLACED AND STEERING PIN. CAR DOES DECELERATION, OIL BURNS UP IN A WEEK.
Mfg Campaign: 11394762
Recall Date: Feb 5, 2021
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
BOUGHT A CERTIFIED PRE-OWNED 2017 KIA SOUL IN 2019 AND 1 YEAR AFTER USAGE THERE WAS AN ENGINE FAILURE FOR WHAT IT APPEARED TO BE NO REASON. I'VE READ THAT OTHERS HAVE EXPERIENCED THE SAME THING AROUND 60,000 MILES AND CONVENIENTLY ENOUGH OUR VEHICLE HAD 65000 MILES ON IT AT THE TIME OF THE ENGINE FAILURE. THERE WAS A LOUD KNOCKING NOISE AND THEN SMOKE WHEN IT FAILED. IT CAUSED A CRACK TO GO UP THROUGH THE SHORT BLOCK AND LUCKILY WASN'T ABLE TO DAMAGE THE VALVE TRAIN. I'VE TRIED CONTACTING EVERY KIA DEALERSHIP TO SEE IF THEY WOULD FIX THE PROBLEM BUT I GOT THE SENSE THEY DIDN'T WANT TO DEAL WITH THE COSTLY HEADACHE, ESPECIALLY DUE TO THE FACT I WAS BARELY OUTSIDE OF THE WARRANTY THRESHOLD OF 60000 MILES. I FEEL LIKE THERE SHOULD BE A RECALL ON THESE ENGINES ESPECIALLY IF THEY IS AN ONGOING LAWSUIT AGAINST OTHER KIA MODELS WITH SIMILAR PROBLEMS.
Corrective Action:
BOUGHT A CERTIFIED PRE-OWNED 2017 KIA SOUL IN 2019 AND 1 YEAR AFTER USAGE THERE WAS AN ENGINE FAILURE FOR WHAT IT APPEARED TO BE NO REASON. I'VE READ THAT OTHERS HAVE EXPERIENCED THE SAME THING AROUND 60,000 MILES AND CONVENIENTLY ENOUGH OUR VEHICLE HAD 65000 MILES ON IT AT THE TIME OF THE ENGINE FAILURE. THERE WAS A LOUD KNOCKING NOISE AND THEN SMOKE WHEN IT FAILED. IT CAUSED A CRACK TO GO UP THROUGH THE SHORT BLOCK AND LUCKILY WASN'T ABLE TO DAMAGE THE VALVE TRAIN. I'VE TRIED CONTACTING EVERY KIA DEALERSHIP TO SEE IF THEY WOULD FIX THE PROBLEM BUT I GOT THE SENSE THEY DIDN'T WANT TO DEAL WITH THE COSTLY HEADACHE, ESPECIALLY DUE TO THE FACT I WAS BARELY OUTSIDE OF THE WARRANTY THRESHOLD OF 60000 MILES. I FEEL LIKE THERE SHOULD BE A RECALL ON THESE ENGINES ESPECIALLY IF THEY IS AN ONGOING LAWSUIT AGAINST OTHER KIA MODELS WITH SIMILAR PROBLEMS.
Additional Notes:
BOUGHT A CERTIFIED PRE-OWNED 2017 KIA SOUL IN 2019 AND 1 YEAR AFTER USAGE THERE WAS AN ENGINE FAILURE FOR WHAT IT APPEARED TO BE NO REASON. I'VE READ THAT OTHERS HAVE EXPERIENCED THE SAME THING AROUND 60,000 MILES AND CONVENIENTLY ENOUGH OUR VEHICLE HAD 65000 MILES ON IT AT THE TIME OF THE ENGINE FAILURE. THERE WAS A LOUD KNOCKING NOISE AND THEN SMOKE WHEN IT FAILED. IT CAUSED A CRACK TO GO UP THROUGH THE SHORT BLOCK AND LUCKILY WASN'T ABLE TO DAMAGE THE VALVE TRAIN. I'VE TRIED CONTACTING EVERY KIA DEALERSHIP TO SEE IF THEY WOULD FIX THE PROBLEM BUT I GOT THE SENSE THEY DIDN'T WANT TO DEAL WITH THE COSTLY HEADACHE, ESPECIALLY DUE TO THE FACT I WAS BARELY OUTSIDE OF THE WARRANTY THRESHOLD OF 60000 MILES. I FEEL LIKE THERE SHOULD BE A RECALL ON THESE ENGINES ESPECIALLY IF THEY IS AN ONGOING LAWSUIT AGAINST OTHER KIA MODELS WITH SIMILAR PROBLEMS.
Mfg Campaign: 11394722
Recall Date: Feb 4, 2021
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
GOT THE OIL CHANGED IN OCTOBER. WAS HEADING HOME ON THE HIGHWAY & WAS GOING UP A HILL THEN THE CAR STARTED ACTING UP. LOOKED BACK IN THE REAR VIEW MIRROR & SAW SMOKE. PULLED OVER ON THE SIDE OF THE HIGHWAY TO LOOK TO SEE WHAT HAPPENED & OIL WAS EVERYWHERE. LOOKED UNDERNEATH THE CAR AFTER IT COOLED OFF & THE WAS A HOLE IN THE MOTOR. A ROD SHOT THROUGH. THE CAR HAS 97,000 MILES ON IT. I'VE READ OTHER REVIEWS ABOUT KIA SOULS HAVING RECALLS WITH THE ENGINES & IF I WOULD OF KNOWN THAT WE WOULDN'T OF BOUGHT A KIA SOUL BECAUSE OUR DEALER DOESN'T WANT TO HELP US FIX IT.
Corrective Action:
GOT THE OIL CHANGED IN OCTOBER. WAS HEADING HOME ON THE HIGHWAY & WAS GOING UP A HILL THEN THE CAR STARTED ACTING UP. LOOKED BACK IN THE REAR VIEW MIRROR & SAW SMOKE. PULLED OVER ON THE SIDE OF THE HIGHWAY TO LOOK TO SEE WHAT HAPPENED & OIL WAS EVERYWHERE. LOOKED UNDERNEATH THE CAR AFTER IT COOLED OFF & THE WAS A HOLE IN THE MOTOR. A ROD SHOT THROUGH. THE CAR HAS 97,000 MILES ON IT. I'VE READ OTHER REVIEWS ABOUT KIA SOULS HAVING RECALLS WITH THE ENGINES & IF I WOULD OF KNOWN THAT WE WOULDN'T OF BOUGHT A KIA SOUL BECAUSE OUR DEALER DOESN'T WANT TO HELP US FIX IT.
Additional Notes:
GOT THE OIL CHANGED IN OCTOBER. WAS HEADING HOME ON THE HIGHWAY & WAS GOING UP A HILL THEN THE CAR STARTED ACTING UP. LOOKED BACK IN THE REAR VIEW MIRROR & SAW SMOKE. PULLED OVER ON THE SIDE OF THE HIGHWAY TO LOOK TO SEE WHAT HAPPENED & OIL WAS EVERYWHERE. LOOKED UNDERNEATH THE CAR AFTER IT COOLED OFF & THE WAS A HOLE IN THE MOTOR. A ROD SHOT THROUGH. THE CAR HAS 97,000 MILES ON IT. I'VE READ OTHER REVIEWS ABOUT KIA SOULS HAVING RECALLS WITH THE ENGINES & IF I WOULD OF KNOWN THAT WE WOULDN'T OF BOUGHT A KIA SOUL BECAUSE OUR DEALER DOESN'T WANT TO HELP US FIX IT.
Mfg Campaign: 11389492
Recall Date: Jan 22, 2021
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
LOW OIL PRESSURE INDICATION ALERTED WHILE DRIVING. HAD MY VEHICLE TOWED FOR AN EVALUATION. OIL WAS FULL BUT ENGINE FAILURE WAS DETECTED. NO WARNING WHATSOEVER. NO KNOCKING OR STALLING OF ENGINE. CAR STILL RUNS BUT I WILL NOT DRIVE THE VEHICLE IN FEAR OF CATASTROPHIC CONSEQUENCES. NOW OUT OF A CAR AND STILL OWE $8500 ON THE LOAN. 82,000 MILES ON CAR. OUT OF WARRANTY BECAUSE I'M THE SECOND OWNER. KIA SERVICE CENTER REPS LAUGHED AT ME. INFURIATING SITUATION. WAS TOLD MY OPTIONS WERE 'FIX IT OR DON'T' THANKS KIA.
Corrective Action:
LOW OIL PRESSURE INDICATION ALERTED WHILE DRIVING. HAD MY VEHICLE TOWED FOR AN EVALUATION. OIL WAS FULL BUT ENGINE FAILURE WAS DETECTED. NO WARNING WHATSOEVER. NO KNOCKING OR STALLING OF ENGINE. CAR STILL RUNS BUT I WILL NOT DRIVE THE VEHICLE IN FEAR OF CATASTROPHIC CONSEQUENCES. NOW OUT OF A CAR AND STILL OWE $8500 ON THE LOAN. 82,000 MILES ON CAR. OUT OF WARRANTY BECAUSE I'M THE SECOND OWNER. KIA SERVICE CENTER REPS LAUGHED AT ME. INFURIATING SITUATION. WAS TOLD MY OPTIONS WERE 'FIX IT OR DON'T' THANKS KIA.
Additional Notes:
LOW OIL PRESSURE INDICATION ALERTED WHILE DRIVING. HAD MY VEHICLE TOWED FOR AN EVALUATION. OIL WAS FULL BUT ENGINE FAILURE WAS DETECTED. NO WARNING WHATSOEVER. NO KNOCKING OR STALLING OF ENGINE. CAR STILL RUNS BUT I WILL NOT DRIVE THE VEHICLE IN FEAR OF CATASTROPHIC CONSEQUENCES. NOW OUT OF A CAR AND STILL OWE $8500 ON THE LOAN. 82,000 MILES ON CAR. OUT OF WARRANTY BECAUSE I'M THE SECOND OWNER. KIA SERVICE CENTER REPS LAUGHED AT ME. INFURIATING SITUATION. WAS TOLD MY OPTIONS WERE 'FIX IT OR DON'T' THANKS KIA.
Mfg Campaign: 11387891
Recall Date: Jan 13, 2021
Kia America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
LOW OIL PRESSURE INDICATION ALERTED WHILE DRIVING. HAD MY VEHICLE TOWED FOR AN EVALUATION. OIL WAS FULL BUT ENGINE FAILURE WAS DETECTED. NO WARNING WHATSOEVER. NO KNOCKING OR STALLING OF ENGINE. CAR STILL RUNS BUT I WILL NOT DRIVE THE VEHICLE IN FEAR OF CATASTROPHIC CONSEQUENCES. NOW OUT OF A CAR AND STILL OWE $8500 ON THE LOAN. 82,000 MILES ON CAR. OUT OF WARRANTY BECAUSE I'M THE SECOND OWNER. KIA SERVICE CENTER REPS LAUGHED AT ME. INFURIATING SITUATION. WAS TOLD MY OPTIONS WERE 'FIX IT OR DON'T' THANKS KIA.
Corrective Action:
LOW OIL PRESSURE INDICATION ALERTED WHILE DRIVING. HAD MY VEHICLE TOWED FOR AN EVALUATION. OIL WAS FULL BUT ENGINE FAILURE WAS DETECTED. NO WARNING WHATSOEVER. NO KNOCKING OR STALLING OF ENGINE. CAR STILL RUNS BUT I WILL NOT DRIVE THE VEHICLE IN FEAR OF CATASTROPHIC CONSEQUENCES. NOW OUT OF A CAR AND STILL OWE $8500 ON THE LOAN. 82,000 MILES ON CAR. OUT OF WARRANTY BECAUSE I'M THE SECOND OWNER. KIA SERVICE CENTER REPS LAUGHED AT ME. INFURIATING SITUATION. WAS TOLD MY OPTIONS WERE 'FIX IT OR DON'T' THANKS KIA.
Additional Notes:
LOW OIL PRESSURE INDICATION ALERTED WHILE DRIVING. HAD MY VEHICLE TOWED FOR AN EVALUATION. OIL WAS FULL BUT ENGINE FAILURE WAS DETECTED. NO WARNING WHATSOEVER. NO KNOCKING OR STALLING OF ENGINE. CAR STILL RUNS BUT I WILL NOT DRIVE THE VEHICLE IN FEAR OF CATASTROPHIC CONSEQUENCES. NOW OUT OF A CAR AND STILL OWE $8500 ON THE LOAN. 82,000 MILES ON CAR. OUT OF WARRANTY BECAUSE I'M THE SECOND OWNER. KIA SERVICE CENTER REPS LAUGHED AT ME. INFURIATING SITUATION. WAS TOLD MY OPTIONS WERE 'FIX IT OR DON'T' THANKS KIA.
Mfg Campaign: 11387891
Recall Date: Jan 13, 2021
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
IT WAS TIME FOR MY SECOND 5000 MILE OIL CHANGE ON AN ENGINE REPLACED IN JULY 2020. I GO IN, AND THEY TELL ME I NEED A DIAGNOSTIC DUE TO OIL ALL OVER THE UNDER CARRIAGE. I REFUSE BECAUSE THIS ENGINE HAS A WARRANTY AND IS 6 MOS. OLD. THEY CHANGE THE OIL, INJECT DYE INTO IT AND TELL ME TO COME BACK IN 500 MILES. I GO BACK ON TUESDAY AND THEY TELL ME THE CRANKSHAFT SENSOR IS DRY ROTTED AND LEAKING OIL AND IT WILL BE 400.00. WHY WAS IT NOT CHANGED? I STILL TO THIS DAY HAVE NEVER HAD A CHECK ENGINE LIGHT OR LOW OIL LIGHT COME ON. WHY WON'T KIA STAND BEHIND THEIR PRODUCTS? WHY WON'T YOU DO SOMETHING ABOUT IT?
Corrective Action:
IT WAS TIME FOR MY SECOND 5000 MILE OIL CHANGE ON AN ENGINE REPLACED IN JULY 2020. I GO IN, AND THEY TELL ME I NEED A DIAGNOSTIC DUE TO OIL ALL OVER THE UNDER CARRIAGE. I REFUSE BECAUSE THIS ENGINE HAS A WARRANTY AND IS 6 MOS. OLD. THEY CHANGE THE OIL, INJECT DYE INTO IT AND TELL ME TO COME BACK IN 500 MILES. I GO BACK ON TUESDAY AND THEY TELL ME THE CRANKSHAFT SENSOR IS DRY ROTTED AND LEAKING OIL AND IT WILL BE 400.00. WHY WAS IT NOT CHANGED? I STILL TO THIS DAY HAVE NEVER HAD A CHECK ENGINE LIGHT OR LOW OIL LIGHT COME ON. WHY WON'T KIA STAND BEHIND THEIR PRODUCTS? WHY WON'T YOU DO SOMETHING ABOUT IT?
Additional Notes:
IT WAS TIME FOR MY SECOND 5000 MILE OIL CHANGE ON AN ENGINE REPLACED IN JULY 2020. I GO IN, AND THEY TELL ME I NEED A DIAGNOSTIC DUE TO OIL ALL OVER THE UNDER CARRIAGE. I REFUSE BECAUSE THIS ENGINE HAS A WARRANTY AND IS 6 MOS. OLD. THEY CHANGE THE OIL, INJECT DYE INTO IT AND TELL ME TO COME BACK IN 500 MILES. I GO BACK ON TUESDAY AND THEY TELL ME THE CRANKSHAFT SENSOR IS DRY ROTTED AND LEAKING OIL AND IT WILL BE 400.00. WHY WAS IT NOT CHANGED? I STILL TO THIS DAY HAVE NEVER HAD A CHECK ENGINE LIGHT OR LOW OIL LIGHT COME ON. WHY WON'T KIA STAND BEHIND THEIR PRODUCTS? WHY WON'T YOU DO SOMETHING ABOUT IT?
Mfg Campaign: 11387664
Recall Date: Jan 12, 2021
Kia America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
MY SITUATION IS HAPPENING EVERYDAY WITH MY KIA SOUL 2017 IT CONSTANTLY SMOKES, IF FOGS UP MY WHOLE WINDSHIELD WHEN I TURN THE DEFROSTER ON IT SMELLS LIKE IT'S BURNING IT IS VERY FEARFUL I DON'T GO FAR I ONLY HAVE A EIGHT MILE DRIVE TO WORK AND I GO THROUGH THIS EVERYDAY AND NIGHT.MY WORRIES ARE VALID I FEEL BECAUSE I HAVE THE 2.0 ENGINE AND FROM WHAT I'VE BEEN READING THIS IS THE ENGINE THAT HAS BEEN CAUSING ALL OF THE FIRES THE POPPING SOUND HAS NOT STOPPED THIS IS A SECOND REPORT FOR ME AND I AM PLEADING FOR YOUR COMPANY TO PLEASE ADD 2017 KIA SOUL TO THE RECALL LIST THANK YOU.
Corrective Action:
MY SITUATION IS HAPPENING EVERYDAY WITH MY KIA SOUL 2017 IT CONSTANTLY SMOKES, IF FOGS UP MY WHOLE WINDSHIELD WHEN I TURN THE DEFROSTER ON IT SMELLS LIKE IT'S BURNING IT IS VERY FEARFUL I DON'T GO FAR I ONLY HAVE A EIGHT MILE DRIVE TO WORK AND I GO THROUGH THIS EVERYDAY AND NIGHT.MY WORRIES ARE VALID I FEEL BECAUSE I HAVE THE 2.0 ENGINE AND FROM WHAT I'VE BEEN READING THIS IS THE ENGINE THAT HAS BEEN CAUSING ALL OF THE FIRES THE POPPING SOUND HAS NOT STOPPED THIS IS A SECOND REPORT FOR ME AND I AM PLEADING FOR YOUR COMPANY TO PLEASE ADD 2017 KIA SOUL TO THE RECALL LIST THANK YOU.
Additional Notes:
MY SITUATION IS HAPPENING EVERYDAY WITH MY KIA SOUL 2017 IT CONSTANTLY SMOKES, IF FOGS UP MY WHOLE WINDSHIELD WHEN I TURN THE DEFROSTER ON IT SMELLS LIKE IT'S BURNING IT IS VERY FEARFUL I DON'T GO FAR I ONLY HAVE A EIGHT MILE DRIVE TO WORK AND I GO THROUGH THIS EVERYDAY AND NIGHT.MY WORRIES ARE VALID I FEEL BECAUSE I HAVE THE 2.0 ENGINE AND FROM WHAT I'VE BEEN READING THIS IS THE ENGINE THAT HAS BEEN CAUSING ALL OF THE FIRES THE POPPING SOUND HAS NOT STOPPED THIS IS A SECOND REPORT FOR ME AND I AM PLEADING FOR YOUR COMPANY TO PLEASE ADD 2017 KIA SOUL TO THE RECALL LIST THANK YOU.
Mfg Campaign: 11384560
Recall Date: Dec 22, 2020
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
WHEN CRANKING MY VEHICLE ON MONDAY EVENING, 12/14, APPROXIMATELY 40 DEGREES OUTSIDE, I NOTICED A NOISE AFTER INITIAL STARTUP THAT SOUNDS LIKE WHEN YOU PUT A CARD OR A SODA CAN ON THE TIRE OF YOUR BIKE. THE NOISE DIDN'T CONTINUE SO I DROVE IT HOME, APPROXIMATELY 17 MILES FROM WHERE IT WAS PARKED INITIALLY. I DIDN'T HEAR IT ON THE DRIVE HOME, UNTIL I ROLLED DOWN MY WINDOW SLIGHTLY AS I CAME TO A STOP LIGHT, AND IT WAS MAKING THE SAME TICKING NOISE, BUT MUCH LOUDER, AND ESPECIALLY WHEN I BEGAN TO ACCELERATE. I IMMEDIATELY CALLED MY FIANCE, AND WHEN I PULLED INTO THE DRIVEWAY HE IMMEDIATELY REQUESTED I TURN OFF THE VEHICLE. PULLED THE OIL STICK, AND NOTED THAT IT WAS ALMOST BONE DRY. WHICH IS CRAZY BECAUSE WE PERFORM ROUTINE MAINTENANCE ON MY CAR, AS IT'S THE DAILY DRIVER FOR MY 7 YEAR OLD AND MYSELF. THE LAST OIL CHANGE WAS ROUGHLY END OF SEPTEMBER. HE PUT OIL IN IT, AND HOPED IT WOULD STOP THE NOISE, BUT IT DIDN'T. AFTER HAVING IT EVALUATED, WE'RE TOLD IT WILL NEED A NEW MOTOR. I CALLED KIA, AND EVEN THOUGH THE PREVIOUS YEAR MODELS 2012-16 ALL HAVE THESE SAME EXACT ISSUES, THEY WILL NOT FIX THE MOTOR, SINCE THERE ISN'T A RECALL ISSUED FOR MY YEAR MODEL YET. THIS IS SO CONCERNING, AS MY CAR IS ONLY 3 YEARS OLD, AND IT HAS BEEN TAKEN SUCH GOOD CARE OF.
Corrective Action:
WHEN CRANKING MY VEHICLE ON MONDAY EVENING, 12/14, APPROXIMATELY 40 DEGREES OUTSIDE, I NOTICED A NOISE AFTER INITIAL STARTUP THAT SOUNDS LIKE WHEN YOU PUT A CARD OR A SODA CAN ON THE TIRE OF YOUR BIKE. THE NOISE DIDN'T CONTINUE SO I DROVE IT HOME, APPROXIMATELY 17 MILES FROM WHERE IT WAS PARKED INITIALLY. I DIDN'T HEAR IT ON THE DRIVE HOME, UNTIL I ROLLED DOWN MY WINDOW SLIGHTLY AS I CAME TO A STOP LIGHT, AND IT WAS MAKING THE SAME TICKING NOISE, BUT MUCH LOUDER, AND ESPECIALLY WHEN I BEGAN TO ACCELERATE. I IMMEDIATELY CALLED MY FIANCE, AND WHEN I PULLED INTO THE DRIVEWAY HE IMMEDIATELY REQUESTED I TURN OFF THE VEHICLE. PULLED THE OIL STICK, AND NOTED THAT IT WAS ALMOST BONE DRY. WHICH IS CRAZY BECAUSE WE PERFORM ROUTINE MAINTENANCE ON MY CAR, AS IT'S THE DAILY DRIVER FOR MY 7 YEAR OLD AND MYSELF. THE LAST OIL CHANGE WAS ROUGHLY END OF SEPTEMBER. HE PUT OIL IN IT, AND HOPED IT WOULD STOP THE NOISE, BUT IT DIDN'T. AFTER HAVING IT EVALUATED, WE'RE TOLD IT WILL NEED A NEW MOTOR. I CALLED KIA, AND EVEN THOUGH THE PREVIOUS YEAR MODELS 2012-16 ALL HAVE THESE SAME EXACT ISSUES, THEY WILL NOT FIX THE MOTOR, SINCE THERE ISN'T A RECALL ISSUED FOR MY YEAR MODEL YET. THIS IS SO CONCERNING, AS MY CAR IS ONLY 3 YEARS OLD, AND IT HAS BEEN TAKEN SUCH GOOD CARE OF.
Additional Notes:
WHEN CRANKING MY VEHICLE ON MONDAY EVENING, 12/14, APPROXIMATELY 40 DEGREES OUTSIDE, I NOTICED A NOISE AFTER INITIAL STARTUP THAT SOUNDS LIKE WHEN YOU PUT A CARD OR A SODA CAN ON THE TIRE OF YOUR BIKE. THE NOISE DIDN'T CONTINUE SO I DROVE IT HOME, APPROXIMATELY 17 MILES FROM WHERE IT WAS PARKED INITIALLY. I DIDN'T HEAR IT ON THE DRIVE HOME, UNTIL I ROLLED DOWN MY WINDOW SLIGHTLY AS I CAME TO A STOP LIGHT, AND IT WAS MAKING THE SAME TICKING NOISE, BUT MUCH LOUDER, AND ESPECIALLY WHEN I BEGAN TO ACCELERATE. I IMMEDIATELY CALLED MY FIANCE, AND WHEN I PULLED INTO THE DRIVEWAY HE IMMEDIATELY REQUESTED I TURN OFF THE VEHICLE. PULLED THE OIL STICK, AND NOTED THAT IT WAS ALMOST BONE DRY. WHICH IS CRAZY BECAUSE WE PERFORM ROUTINE MAINTENANCE ON MY CAR, AS IT'S THE DAILY DRIVER FOR MY 7 YEAR OLD AND MYSELF. THE LAST OIL CHANGE WAS ROUGHLY END OF SEPTEMBER. HE PUT OIL IN IT, AND HOPED IT WOULD STOP THE NOISE, BUT IT DIDN'T. AFTER HAVING IT EVALUATED, WE'RE TOLD IT WILL NEED A NEW MOTOR. I CALLED KIA, AND EVEN THOUGH THE PREVIOUS YEAR MODELS 2012-16 ALL HAVE THESE SAME EXACT ISSUES, THEY WILL NOT FIX THE MOTOR, SINCE THERE ISN'T A RECALL ISSUED FOR MY YEAR MODEL YET. THIS IS SO CONCERNING, AS MY CAR IS ONLY 3 YEARS OLD, AND IT HAS BEEN TAKEN SUCH GOOD CARE OF.
Mfg Campaign: 11384121
Recall Date: Dec 18, 2020
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
I WAS TOLD THE CLICKING SOUND IN THE ENGINE WAS NORMAL FOR MY CAR. I BROUGHT IT IN 1 YR AND 9 MONTHS LATER BECAUSE MECHANIC SAID IT IS NOT NORMAL. THEY DIAGNOSED MY CAR , SAID I NEEDED A WHOLE NEW ENGINE
Corrective Action:
I WAS TOLD THE CLICKING SOUND IN THE ENGINE WAS NORMAL FOR MY CAR. I BROUGHT IT IN 1 YR AND 9 MONTHS LATER BECAUSE MECHANIC SAID IT IS NOT NORMAL. THEY DIAGNOSED MY CAR , SAID I NEEDED A WHOLE NEW ENGINE
Additional Notes:
I WAS TOLD THE CLICKING SOUND IN THE ENGINE WAS NORMAL FOR MY CAR. I BROUGHT IT IN 1 YR AND 9 MONTHS LATER BECAUSE MECHANIC SAID IT IS NOT NORMAL. THEY DIAGNOSED MY CAR , SAID I NEEDED A WHOLE NEW ENGINE
Mfg Campaign: 11383468
Recall Date: Dec 15, 2020
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
WHILE DRIVING I HEAR A POPPING SOUND -- THINKING THAT I ROLLED OVER SOMETHING WITH MY TIRE BUT THAT'S NOT IT THEN MY CAR STARTS SMOKING IN THE FRONT AND MY WINDSHIELD GETS FOGGED UP I USE THE DEFROSTER TO TRY TO CLEAR MY WINDOW BUT THE SMOKE KEEPS COMING UP FROM THE FRONT . THIS HAPPENS ANYTIME DRIVING, PARKING, HIGHWAY, CITY STREETS OR JUST SITTING AT A LIGHT AND I PARK IN THE GARAGE I DON'T PARK ON THE STREET. THIS HAS HAPPENED ON NUMEROUS OCCASIONS I ALREADY HAD THE PURGE VALVE REPLACED.
Corrective Action:
WHILE DRIVING I HEAR A POPPING SOUND -- THINKING THAT I ROLLED OVER SOMETHING WITH MY TIRE BUT THAT'S NOT IT THEN MY CAR STARTS SMOKING IN THE FRONT AND MY WINDSHIELD GETS FOGGED UP I USE THE DEFROSTER TO TRY TO CLEAR MY WINDOW BUT THE SMOKE KEEPS COMING UP FROM THE FRONT . THIS HAPPENS ANYTIME DRIVING, PARKING, HIGHWAY, CITY STREETS OR JUST SITTING AT A LIGHT AND I PARK IN THE GARAGE I DON'T PARK ON THE STREET. THIS HAS HAPPENED ON NUMEROUS OCCASIONS I ALREADY HAD THE PURGE VALVE REPLACED.
Additional Notes:
WHILE DRIVING I HEAR A POPPING SOUND -- THINKING THAT I ROLLED OVER SOMETHING WITH MY TIRE BUT THAT'S NOT IT THEN MY CAR STARTS SMOKING IN THE FRONT AND MY WINDSHIELD GETS FOGGED UP I USE THE DEFROSTER TO TRY TO CLEAR MY WINDOW BUT THE SMOKE KEEPS COMING UP FROM THE FRONT . THIS HAPPENS ANYTIME DRIVING, PARKING, HIGHWAY, CITY STREETS OR JUST SITTING AT A LIGHT AND I PARK IN THE GARAGE I DON'T PARK ON THE STREET. THIS HAS HAPPENED ON NUMEROUS OCCASIONS I ALREADY HAD THE PURGE VALVE REPLACED.
Mfg Campaign: 11378360
Recall Date: Dec 7, 2020
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
WHILE AT WORK, DRIVING, AND IN ACCELERATION, THE ENGINE WOULD START KNOCKING. ON MY WAY HOME, THE KNOCKING GOT LOUDER. HALF WAY HOME, THE ENGINE STALLED OUT ON A MAJOR HIGHWAY AND I HAD TO COAST THE VEHICLE THROUGH EN EXIT RAMP TO STOP ON A SERVICE ROAD. FLUID WAS FOUND LEAKING FROM UNDER THE VEHICLE. HAVING PUT THE VEHICLE IN A SERVICE SHOP, THE MECHANIC ADVISED THAT THE ROD BLEW A HOLE STRAIGHT THROUGH THE ENGINE BLOCK. SAID IT WAS MORE LIKELY FROM THE ENGINE OVERHEATING, BUT WOULD NOT BE OFFICIALLY CERTAIN. MECHANIC LATER PULLED ME ASIDE AND INFORMED ME THAT KIA HAD BEEN HAVING MAJOR PROBLEMS WITH THEIR ENGINES BLOWING. HE ALSO ADVISED ME THERE WAS A RECALL SITUATION GOING ON, BUT COULDN'T BE CERTAIN WHETHER MY VEHICLE WAS OR WOULD BE INCLUDED IN THAT.
Corrective Action:
WHILE AT WORK, DRIVING, AND IN ACCELERATION, THE ENGINE WOULD START KNOCKING. ON MY WAY HOME, THE KNOCKING GOT LOUDER. HALF WAY HOME, THE ENGINE STALLED OUT ON A MAJOR HIGHWAY AND I HAD TO COAST THE VEHICLE THROUGH EN EXIT RAMP TO STOP ON A SERVICE ROAD. FLUID WAS FOUND LEAKING FROM UNDER THE VEHICLE. HAVING PUT THE VEHICLE IN A SERVICE SHOP, THE MECHANIC ADVISED THAT THE ROD BLEW A HOLE STRAIGHT THROUGH THE ENGINE BLOCK. SAID IT WAS MORE LIKELY FROM THE ENGINE OVERHEATING, BUT WOULD NOT BE OFFICIALLY CERTAIN. MECHANIC LATER PULLED ME ASIDE AND INFORMED ME THAT KIA HAD BEEN HAVING MAJOR PROBLEMS WITH THEIR ENGINES BLOWING. HE ALSO ADVISED ME THERE WAS A RECALL SITUATION GOING ON, BUT COULDN'T BE CERTAIN WHETHER MY VEHICLE WAS OR WOULD BE INCLUDED IN THAT.
Additional Notes:
WHILE AT WORK, DRIVING, AND IN ACCELERATION, THE ENGINE WOULD START KNOCKING. ON MY WAY HOME, THE KNOCKING GOT LOUDER. HALF WAY HOME, THE ENGINE STALLED OUT ON A MAJOR HIGHWAY AND I HAD TO COAST THE VEHICLE THROUGH EN EXIT RAMP TO STOP ON A SERVICE ROAD. FLUID WAS FOUND LEAKING FROM UNDER THE VEHICLE. HAVING PUT THE VEHICLE IN A SERVICE SHOP, THE MECHANIC ADVISED THAT THE ROD BLEW A HOLE STRAIGHT THROUGH THE ENGINE BLOCK. SAID IT WAS MORE LIKELY FROM THE ENGINE OVERHEATING, BUT WOULD NOT BE OFFICIALLY CERTAIN. MECHANIC LATER PULLED ME ASIDE AND INFORMED ME THAT KIA HAD BEEN HAVING MAJOR PROBLEMS WITH THEIR ENGINES BLOWING. HE ALSO ADVISED ME THERE WAS A RECALL SITUATION GOING ON, BUT COULDN'T BE CERTAIN WHETHER MY VEHICLE WAS OR WOULD BE INCLUDED IN THAT.
Mfg Campaign: 11373784
Recall Date: Nov 9, 2020
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2017 KIA SOUL. THE CONTACT STATED THAT THE ENGINE VIBRATED, ABNORMALLY, MISFIRED WHILE IDLING DUE TO A LOSS OF COMPRESSION AND COMBUSTION. THE CONTACT PERFORMED A DIAGNOSTIC TEST ON THE VEHICLE AND RETRIEVED TROUBLE CODE: P0242 (CATALYST LOW EFFICIENCY BELOW EFFICIENCY). THE VEHICLE WAS TAKEN TO KIA OF EAST SYRACUSE (6717 MANILUS CENTER ROAD, EAST SYRACUSE, NY 13057, (315)701-5898) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THERE WAS LOSS OF COMPRESSION ON CYLINDER #3. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE AND ENGINE COOLING). THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
Corrective Action:
TL* THE CONTACT OWNS A 2017 KIA SOUL. THE CONTACT STATED THAT THE ENGINE VIBRATED, ABNORMALLY, MISFIRED WHILE IDLING DUE TO A LOSS OF COMPRESSION AND COMBUSTION. THE CONTACT PERFORMED A DIAGNOSTIC TEST ON THE VEHICLE AND RETRIEVED TROUBLE CODE: P0242 (CATALYST LOW EFFICIENCY BELOW EFFICIENCY). THE VEHICLE WAS TAKEN TO KIA OF EAST SYRACUSE (6717 MANILUS CENTER ROAD, EAST SYRACUSE, NY 13057, (315)701-5898) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THERE WAS LOSS OF COMPRESSION ON CYLINDER #3. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE AND ENGINE COOLING). THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
Additional Notes:
TL* THE CONTACT OWNS A 2017 KIA SOUL. THE CONTACT STATED THAT THE ENGINE VIBRATED, ABNORMALLY, MISFIRED WHILE IDLING DUE TO A LOSS OF COMPRESSION AND COMBUSTION. THE CONTACT PERFORMED A DIAGNOSTIC TEST ON THE VEHICLE AND RETRIEVED TROUBLE CODE: P0242 (CATALYST LOW EFFICIENCY BELOW EFFICIENCY). THE VEHICLE WAS TAKEN TO KIA OF EAST SYRACUSE (6717 MANILUS CENTER ROAD, EAST SYRACUSE, NY 13057, (315)701-5898) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THERE WAS LOSS OF COMPRESSION ON CYLINDER #3. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE AND ENGINE COOLING). THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
Mfg Campaign: 11373856
Recall Date: Nov 9, 2020
Kia America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
ON 10/23/2020 I WAS IN A FRONT END COLLISION WITH A 2017 JEEP WRANGLER AND THE AIR BAGS IN MY SOUL DID NOT DEPLOY. MY SOUL IS A TOTAL LOSS, DUE TO FRAME DAMAGE.
Corrective Action:
ON 10/23/2020 I WAS IN A FRONT END COLLISION WITH A 2017 JEEP WRANGLER AND THE AIR BAGS IN MY SOUL DID NOT DEPLOY. MY SOUL IS A TOTAL LOSS, DUE TO FRAME DAMAGE.
Additional Notes:
ON 10/23/2020 I WAS IN A FRONT END COLLISION WITH A 2017 JEEP WRANGLER AND THE AIR BAGS IN MY SOUL DID NOT DEPLOY. MY SOUL IS A TOTAL LOSS, DUE TO FRAME DAMAGE.
Mfg Campaign: 11367048
Recall Date: Oct 29, 2020
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
MY SON BOUGHT A 2017 KIA SOUL LESS THAN A YEAR AGO WITH ABOUT 57,000 MILES. ON TUESDAY OCT 11, 2020 THE CAR KEPT STALLING WHEN DRIVING AND THEN WOULDN'T START. ALSO, THE OIL PRESSURE LIGHT KEPT FLASHING SO HE CHECKED THE OIL. HE HAD THE OIL PREVIOUSLY CHANGED ON AUG 29, 2020. THE DIPSTICK CAME UP EMPTY. HE ADDED OIL AND WHEN HE DROVE IT TO FIRESTONE AUTO REPAIR SHOP, THE OIL LIGHT FLASHED EVERY TIME THE CAR STOPPED AT A LIGHT. FIRESTONE FIRST SAID NOTHING WAS WRONG. HE LEFT THERE ONLY TO FIND IT DOING THE SAME THING. IT STALLED WHEN HE WAS MAKING A TURN ONTO A BUSY ROAD. HE TOOK IT BACK TO FIRESTONE WHERE THE DIAGNOSTIC FINALLY SAID IT WAS A BAD OIL PUMP. THEY SUGGESTED TO HIM TO TAKE IT TO KIA BECAUSE IT WOULD NEED A NEW ENGINE. FORD/KIA SAID THE ENGINE IS BLOWN AND IT IS NOT UNDER WARRANTY BECAUSE HE IS THE SECOND OWNER. THE WARRANTY FOR THE SECOND OWNER ENDS AT 60,000 MILES AND THIS CAR NOW HAS 68,000 MILES.
Corrective Action:
MY SON BOUGHT A 2017 KIA SOUL LESS THAN A YEAR AGO WITH ABOUT 57,000 MILES. ON TUESDAY OCT 11, 2020 THE CAR KEPT STALLING WHEN DRIVING AND THEN WOULDN'T START. ALSO, THE OIL PRESSURE LIGHT KEPT FLASHING SO HE CHECKED THE OIL. HE HAD THE OIL PREVIOUSLY CHANGED ON AUG 29, 2020. THE DIPSTICK CAME UP EMPTY. HE ADDED OIL AND WHEN HE DROVE IT TO FIRESTONE AUTO REPAIR SHOP, THE OIL LIGHT FLASHED EVERY TIME THE CAR STOPPED AT A LIGHT. FIRESTONE FIRST SAID NOTHING WAS WRONG. HE LEFT THERE ONLY TO FIND IT DOING THE SAME THING. IT STALLED WHEN HE WAS MAKING A TURN ONTO A BUSY ROAD. HE TOOK IT BACK TO FIRESTONE WHERE THE DIAGNOSTIC FINALLY SAID IT WAS A BAD OIL PUMP. THEY SUGGESTED TO HIM TO TAKE IT TO KIA BECAUSE IT WOULD NEED A NEW ENGINE. FORD/KIA SAID THE ENGINE IS BLOWN AND IT IS NOT UNDER WARRANTY BECAUSE HE IS THE SECOND OWNER. THE WARRANTY FOR THE SECOND OWNER ENDS AT 60,000 MILES AND THIS CAR NOW HAS 68,000 MILES.
Additional Notes:
MY SON BOUGHT A 2017 KIA SOUL LESS THAN A YEAR AGO WITH ABOUT 57,000 MILES. ON TUESDAY OCT 11, 2020 THE CAR KEPT STALLING WHEN DRIVING AND THEN WOULDN'T START. ALSO, THE OIL PRESSURE LIGHT KEPT FLASHING SO HE CHECKED THE OIL. HE HAD THE OIL PREVIOUSLY CHANGED ON AUG 29, 2020. THE DIPSTICK CAME UP EMPTY. HE ADDED OIL AND WHEN HE DROVE IT TO FIRESTONE AUTO REPAIR SHOP, THE OIL LIGHT FLASHED EVERY TIME THE CAR STOPPED AT A LIGHT. FIRESTONE FIRST SAID NOTHING WAS WRONG. HE LEFT THERE ONLY TO FIND IT DOING THE SAME THING. IT STALLED WHEN HE WAS MAKING A TURN ONTO A BUSY ROAD. HE TOOK IT BACK TO FIRESTONE WHERE THE DIAGNOSTIC FINALLY SAID IT WAS A BAD OIL PUMP. THEY SUGGESTED TO HIM TO TAKE IT TO KIA BECAUSE IT WOULD NEED A NEW ENGINE. FORD/KIA SAID THE ENGINE IS BLOWN AND IT IS NOT UNDER WARRANTY BECAUSE HE IS THE SECOND OWNER. THE WARRANTY FOR THE SECOND OWNER ENDS AT 60,000 MILES AND THIS CAR NOW HAS 68,000 MILES.
Mfg Campaign: 11366181
Recall Date: Oct 24, 2020
Kia America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
MY CAR FEELS LIKE IT STEERS SIDEWAYS DOWN THE ROAD,IT BOUNCES,HARD TO CONTROL,IT LOSES POWER IN 3RD GEAR,THE BRAKES DON'T WORK WELL AT ALL,ENGINE PINGS LOUDLY CONSTANTLY.I TOOK MY CAR TO CARFAX IN MODESTO CALIFORNIA WHOM I PURCHASED FROM AND THEY COULDN'T FIND ANYTHING WRONG,TH S IR LIEING,LIVING, CAR WAS WRECKED AND PAINTED OVER ,ITS FULL OF OVER SPRAY,THE CAR IS DANGEROUS TO DRIVE,I WANT IT REPLACED WITH A NEW KIASOUL
Corrective Action:
MY CAR FEELS LIKE IT STEERS SIDEWAYS DOWN THE ROAD,IT BOUNCES,HARD TO CONTROL,IT LOSES POWER IN 3RD GEAR,THE BRAKES DON'T WORK WELL AT ALL,ENGINE PINGS LOUDLY CONSTANTLY.I TOOK MY CAR TO CARFAX IN MODESTO CALIFORNIA WHOM I PURCHASED FROM AND THEY COULDN'T FIND ANYTHING WRONG,TH S IR LIEING,LIVING, CAR WAS WRECKED AND PAINTED OVER ,ITS FULL OF OVER SPRAY,THE CAR IS DANGEROUS TO DRIVE,I WANT IT REPLACED WITH A NEW KIASOUL
Additional Notes:
MY CAR FEELS LIKE IT STEERS SIDEWAYS DOWN THE ROAD,IT BOUNCES,HARD TO CONTROL,IT LOSES POWER IN 3RD GEAR,THE BRAKES DON'T WORK WELL AT ALL,ENGINE PINGS LOUDLY CONSTANTLY.I TOOK MY CAR TO CARFAX IN MODESTO CALIFORNIA WHOM I PURCHASED FROM AND THEY COULDN'T FIND ANYTHING WRONG,TH S IR LIEING,LIVING, CAR WAS WRECKED AND PAINTED OVER ,ITS FULL OF OVER SPRAY,THE CAR IS DANGEROUS TO DRIVE,I WANT IT REPLACED WITH A NEW KIASOUL
Mfg Campaign: 11362960
Recall Date: Oct 6, 2020
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Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury