KIA SPORTAGE 2020

Complete listing of complaints and recalls for this vehicle

128
Complaints
8
Recalls

Complaints & Recalls

128 Complaints 8 Recalls

Official Safety Recalls - Important!

8 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Kia America, Inc.
NHTSA Campaign: 22V703000 SAFETY RECALL
70.9K Vehicles Affected
Recall Date: Sep 19, 2022
Safety Issue:

Kia America, Inc. (Kia) is recalling certain 2016-2022 Sorento, 2021-2022 Sorento Hybrid (HEV), 2022-2023 Sorento Plug-In Hybrid (PHEV), and 2017-2022 Sportage vehicles equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Kia dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.

Potential Risk:
A fire while parked or driving can increase the risk of injury.
FREE Recall Solution:
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will inspect the vehicle, and, as necessary, replace the fuse and/or tow hitch harness module, free of charge. Owner notification letters were mailed August 11, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC249.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local KIA dealer to schedule your FREE recall repair.
Manufacturer: KIA
Mfg Campaign: SC249
Notice Date: Jul 27, 2023
Recall Date: Sep 19, 2022
Kia Motors America
NHTSA Campaign: 21V137000 SAFETY RECALL
379.9K Vehicles Affected
Recall Date: Mar 4, 2021
Safety Issue:

Kia Motors America (Kia) is recalling certain 2017-2021 Sportage and Cadenza vehicles. The electrical circuit in the Hydraulic Electronic Control Unit (HECU) may short-circuit, which can cause a fire in the engine compartment.

Potential Risk:
An engine compartment fire can increase the risk of injury.
FREE Recall Solution:
Owners are advised to park outside and away from structures as a precaution until the recall repair is complete. Kia will notify owners, and dealers will replace certain fuses in the electrical junction box. Vehicles equipped with an electronic parking brake (EPB) will also receive a HECU software update. Repairs will be performed free of charge. The recall began on April 30, 2021. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC206.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local KIA dealer to schedule your FREE recall repair.
Manufacturer: KIA
Mfg Campaign: SC206
Notice Date: Apr 30, 2021
Recall Date: Mar 4, 2021

Consumer Complaints

128 Complaints
Kia America, Inc.
Campaign: 11571118 Other
Feb 9, 2024
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

As I was driving down the road,I started to see steam/smoke coming out of the enginge. I went to pull over and lost my brakes. I ended up tapping the car in front me. My car started to fill with smoke and then engulfed in flames. By looking at the pics, it appears the fire started on the driver's side. The car is a total loss.

Corrective Action:

As I was driving down the road,I started to see steam/smoke coming out of the enginge. I went to pull over and lost my brakes. I ended up tapping the car in front me. My car started to fill with smoke and then engulfed in flames. By looking at the pics, it appears the fire started on the driver's side. The car is a total loss.

Additional Notes:

As I was driving down the road,I started to see steam/smoke coming out of the enginge. I went to pull over and lost my brakes. I ended up tapping the car in front me. My car started to fill with smoke and then engulfed in flames. By looking at the pics, it appears the fire started on the driver's side. The car is a total loss.

Manufacturer: KIA
Mfg Campaign: 11571118
Notice Date: Feb 9, 2024
Recall Date: Feb 9, 2024
Kia America, Inc.
Campaign: 11571118 Other
Feb 9, 2024
Defect Description:

FIRERELATED

Potential Consequences:

As I was driving down the road,I started to see steam/smoke coming out of the enginge. I went to pull over and lost my brakes. I ended up tapping the car in front me. My car started to fill with smoke and then engulfed in flames. By looking at the pics, it appears the fire started on the driver's side. The car is a total loss.

Corrective Action:

As I was driving down the road,I started to see steam/smoke coming out of the enginge. I went to pull over and lost my brakes. I ended up tapping the car in front me. My car started to fill with smoke and then engulfed in flames. By looking at the pics, it appears the fire started on the driver's side. The car is a total loss.

Additional Notes:

As I was driving down the road,I started to see steam/smoke coming out of the enginge. I went to pull over and lost my brakes. I ended up tapping the car in front me. My car started to fill with smoke and then engulfed in flames. By looking at the pics, it appears the fire started on the driver's side. The car is a total loss.

Manufacturer: KIA
Mfg Campaign: 11571118
Notice Date: Feb 9, 2024
Recall Date: Feb 9, 2024
Kia America, Inc.
Campaign: 11562697 Other
Dec 30, 2023
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Car has barely any power and it will not accelerate more than 40 mph. It stutters from a stop to moving at a red light like it’s going to stall out. Will not do steep hills without almost no power and a stalling sound and bucking. Not sure what’s wrong but I think I was sold a lemon and I am not happy. I need my vehicle to continue working to make money to support my family! The car is not that old and has less than 30,000 miles. It’s a 2020 and has been getting worse and worse. I’ve had a few issues since I got it only 6 months ago. It was a used vehicle from 1 owner and should not be having so many issues already. Please help

Corrective Action:

Car has barely any power and it will not accelerate more than 40 mph. It stutters from a stop to moving at a red light like it’s going to stall out. Will not do steep hills without almost no power and a stalling sound and bucking. Not sure what’s wrong but I think I was sold a lemon and I am not happy. I need my vehicle to continue working to make money to support my family! The car is not that old and has less than 30,000 miles. It’s a 2020 and has been getting worse and worse. I’ve had a few issues since I got it only 6 months ago. It was a used vehicle from 1 owner and should not be having so many issues already. Please help

Additional Notes:

Car has barely any power and it will not accelerate more than 40 mph. It stutters from a stop to moving at a red light like it’s going to stall out. Will not do steep hills without almost no power and a stalling sound and bucking. Not sure what’s wrong but I think I was sold a lemon and I am not happy. I need my vehicle to continue working to make money to support my family! The car is not that old and has less than 30,000 miles. It’s a 2020 and has been getting worse and worse. I’ve had a few issues since I got it only 6 months ago. It was a used vehicle from 1 owner and should not be having so many issues already. Please help

Manufacturer: KIA
Mfg Campaign: 11562697
Notice Date: Dec 30, 2023
Recall Date: Dec 30, 2023
Kia America, Inc.
Campaign: 11559523 Other
Dec 11, 2023
Defect Description:

ENGINE

Potential Consequences:

Check engine light intermittently turned on for years. Took to dealership numerous times with no resolution. Was driving and vehicle overheated to the point I thought I was going to catch fire. Pulled over, had towed to dealership. They replaced 51 + parts and spent $15,900 on repairs just to give me back a vehicle that is a lemon. Car engine Revs louder than before. Terrifying after what was experienced.

Corrective Action:

Check engine light intermittently turned on for years. Took to dealership numerous times with no resolution. Was driving and vehicle overheated to the point I thought I was going to catch fire. Pulled over, had towed to dealership. They replaced 51 + parts and spent $15,900 on repairs just to give me back a vehicle that is a lemon. Car engine Revs louder than before. Terrifying after what was experienced.

Additional Notes:

Check engine light intermittently turned on for years. Took to dealership numerous times with no resolution. Was driving and vehicle overheated to the point I thought I was going to catch fire. Pulled over, had towed to dealership. They replaced 51 + parts and spent $15,900 on repairs just to give me back a vehicle that is a lemon. Car engine Revs louder than before. Terrifying after what was experienced.

Manufacturer: KIA
Mfg Campaign: 11559523
Notice Date: Dec 11, 2023
Recall Date: Dec 11, 2023
Kia America, Inc.
Campaign: 11559544 Other
Dec 11, 2023
Defect Description:

ENGINE AND ENGINE COOLING

Potential Consequences:

The contact owns a 2020 Kia Sportage. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the local dealer, who was unable to duplicate the failure. While driving at an unknown speed, the vehicle overheated, and the contact was able to pull over. The vehicle was towed to the local dealer, where it was diagnosed and determined that the engine needed to be rebuilt. The vehicle was repaired, but the failure recurred. The contact stated that the vehicle revved up and idled rough. The manufacturer was contacted and opened a case. The failure mileage was approximately 12,000.

Corrective Action:

The contact owns a 2020 Kia Sportage. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the local dealer, who was unable to duplicate the failure. While driving at an unknown speed, the vehicle overheated, and the contact was able to pull over. The vehicle was towed to the local dealer, where it was diagnosed and determined that the engine needed to be rebuilt. The vehicle was repaired, but the failure recurred. The contact stated that the vehicle revved up and idled rough. The manufacturer was contacted and opened a case. The failure mileage was approximately 12,000.

Additional Notes:

The contact owns a 2020 Kia Sportage. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the local dealer, who was unable to duplicate the failure. While driving at an unknown speed, the vehicle overheated, and the contact was able to pull over. The vehicle was towed to the local dealer, where it was diagnosed and determined that the engine needed to be rebuilt. The vehicle was repaired, but the failure recurred. The contact stated that the vehicle revved up and idled rough. The manufacturer was contacted and opened a case. The failure mileage was approximately 12,000.

Manufacturer: KIA
Mfg Campaign: 11559544
Notice Date: Dec 11, 2023
Recall Date: Dec 11, 2023
Kia America, Inc.
Campaign: 11558906 Other
Dec 7, 2023
Defect Description:

ENGINE

Potential Consequences:

Engine started to consume oil. I'm now going through a quart or more of oil in a couple hundred miles. Dealerships are aware of an oil consumption issue with kids engines. This needs to be a recall because it can cause engine to sieze while driving or cause a fire.

Corrective Action:

Engine started to consume oil. I'm now going through a quart or more of oil in a couple hundred miles. Dealerships are aware of an oil consumption issue with kids engines. This needs to be a recall because it can cause engine to sieze while driving or cause a fire.

Additional Notes:

Engine started to consume oil. I'm now going through a quart or more of oil in a couple hundred miles. Dealerships are aware of an oil consumption issue with kids engines. This needs to be a recall because it can cause engine to sieze while driving or cause a fire.

Manufacturer: KIA
Mfg Campaign: 11558906
Notice Date: Dec 7, 2023
Recall Date: Dec 7, 2023
Kia America, Inc.
Campaign: 11558744 Other
Dec 6, 2023
Defect Description:

EXTERIOR LIGHTING:HEADLIGHTS

Potential Consequences:

The contact owns a 2020 Kia Sportage. The contact stated that while his wife was driving at an undisclosed speed at night, she became aware that the headlamps failed to provide adequate illumination, severely compromising vehicle safety while driving at night. The vehicle was taken to the dealer, who determined that the headlamps were within vehicle safety compliance. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 6,000.

Corrective Action:

The contact owns a 2020 Kia Sportage. The contact stated that while his wife was driving at an undisclosed speed at night, she became aware that the headlamps failed to provide adequate illumination, severely compromising vehicle safety while driving at night. The vehicle was taken to the dealer, who determined that the headlamps were within vehicle safety compliance. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 6,000.

Additional Notes:

The contact owns a 2020 Kia Sportage. The contact stated that while his wife was driving at an undisclosed speed at night, she became aware that the headlamps failed to provide adequate illumination, severely compromising vehicle safety while driving at night. The vehicle was taken to the dealer, who determined that the headlamps were within vehicle safety compliance. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 6,000.

Manufacturer: KIA
Mfg Campaign: 11558744
Notice Date: Dec 6, 2023
Recall Date: Dec 6, 2023
Kia America, Inc.
Campaign: 11555370 Other
Nov 15, 2023
Defect Description:

STRUCTURE:BODY

Potential Consequences:

MY KIA 2020 SPORTAGE IS JUST OVER 3 YEARS OLD. THE PAINT AND CLEARCOAT IS PEELING ON THE LT AND RT DOOR MIRRORS AND REAR HATCH SUNSHADE. THE CAR ONLY HAS 26000 MILES ON IT. KIA IS REFUSING TO FIX THIS PAINT PROBLEM BECAUSE THEY SAID THEIR PAINT WARRANTY IS ONLY 36 MONTHS. I'M NOT THE ONLY ONE WITH THIS PROBLEM- LOOK ONLINE AND SEE ALL OF THE PAINT PEELING COMPLAINTS KIA HAS. THEY JUST TURN A BLING EYE TO THIS BIG PROBLEM. I HAVE A SHOP ESTIMATE FOR $800.00 TO REPAINT KIA'S POOR WORKMANSHIP. SORRY, SORRY CUSTOMER SERVICE FROM KIA.

Corrective Action:

MY KIA 2020 SPORTAGE IS JUST OVER 3 YEARS OLD. THE PAINT AND CLEARCOAT IS PEELING ON THE LT AND RT DOOR MIRRORS AND REAR HATCH SUNSHADE. THE CAR ONLY HAS 26000 MILES ON IT. KIA IS REFUSING TO FIX THIS PAINT PROBLEM BECAUSE THEY SAID THEIR PAINT WARRANTY IS ONLY 36 MONTHS. I'M NOT THE ONLY ONE WITH THIS PROBLEM- LOOK ONLINE AND SEE ALL OF THE PAINT PEELING COMPLAINTS KIA HAS. THEY JUST TURN A BLING EYE TO THIS BIG PROBLEM. I HAVE A SHOP ESTIMATE FOR $800.00 TO REPAINT KIA'S POOR WORKMANSHIP. SORRY, SORRY CUSTOMER SERVICE FROM KIA.

Additional Notes:

MY KIA 2020 SPORTAGE IS JUST OVER 3 YEARS OLD. THE PAINT AND CLEARCOAT IS PEELING ON THE LT AND RT DOOR MIRRORS AND REAR HATCH SUNSHADE. THE CAR ONLY HAS 26000 MILES ON IT. KIA IS REFUSING TO FIX THIS PAINT PROBLEM BECAUSE THEY SAID THEIR PAINT WARRANTY IS ONLY 36 MONTHS. I'M NOT THE ONLY ONE WITH THIS PROBLEM- LOOK ONLINE AND SEE ALL OF THE PAINT PEELING COMPLAINTS KIA HAS. THEY JUST TURN A BLING EYE TO THIS BIG PROBLEM. I HAVE A SHOP ESTIMATE FOR $800.00 TO REPAINT KIA'S POOR WORKMANSHIP. SORRY, SORRY CUSTOMER SERVICE FROM KIA.

Manufacturer: KIA
Mfg Campaign: 11555370
Notice Date: Nov 15, 2023
Recall Date: Nov 15, 2023
Kia America, Inc.
Campaign: 11548817 Other
Oct 7, 2023
Defect Description:

STEERING

Potential Consequences:

I had my 2020 Kia Sportage in for the anti-theft recall. They installed the necessary information. My concern is I would also like the steering wheel lock harness free of charge to me. How do I go about receiving one of these? Also my SUV insurance has gone up because of this and I would like it to go down next year with me having this on my SUV. Thank you for your help, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Corrective Action:

I had my 2020 Kia Sportage in for the anti-theft recall. They installed the necessary information. My concern is I would also like the steering wheel lock harness free of charge to me. How do I go about receiving one of these? Also my SUV insurance has gone up because of this and I would like it to go down next year with me having this on my SUV. Thank you for your help, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Additional Notes:

I had my 2020 Kia Sportage in for the anti-theft recall. They installed the necessary information. My concern is I would also like the steering wheel lock harness free of charge to me. How do I go about receiving one of these? Also my SUV insurance has gone up because of this and I would like it to go down next year with me having this on my SUV. Thank you for your help, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Manufacturer: KIA
Mfg Campaign: 11548817
Notice Date: Oct 7, 2023
Recall Date: Oct 7, 2023
Kia America, Inc.
Campaign: 11544622 Other
1 Vehicles Affected
Sep 14, 2023
Defect Description:

STRUCTURE:BODY

Potential Consequences:

My 2020 KIA SPORTAGE WAS STOLEN AFTER THE RECALL WHERE KIA INDICATED THE RECALL WOULD DETECT THAT A KEY WAS NOT INSERTED AND WOULD SHUT DOWN CAR. THIS DID NOT WORK BECAUSE MY CAR WAS STOLEN AFTER THE RECALL!!! CAUSING EXTREME DURESS AND FINCIAL DISTRESS. THIS RECALL WAS JUST A SMOKE SCREEN TO LET EVERYONE THINK IT WAS FIXED AND THAN TACK A COUPLE SECURITY STUFF ON THE WINDOWS. WHEN IS ENOUGH IS ENOUGH AND THE NHTSA FINALLY MAKES KIA RECALL THERE CARS AND INSTALL AN IMOBILIZER AS PER NHTSA CODE.

Corrective Action:

My 2020 KIA SPORTAGE WAS STOLEN AFTER THE RECALL WHERE KIA INDICATED THE RECALL WOULD DETECT THAT A KEY WAS NOT INSERTED AND WOULD SHUT DOWN CAR. THIS DID NOT WORK BECAUSE MY CAR WAS STOLEN AFTER THE RECALL!!! CAUSING EXTREME DURESS AND FINCIAL DISTRESS. THIS RECALL WAS JUST A SMOKE SCREEN TO LET EVERYONE THINK IT WAS FIXED AND THAN TACK A COUPLE SECURITY STUFF ON THE WINDOWS. WHEN IS ENOUGH IS ENOUGH AND THE NHTSA FINALLY MAKES KIA RECALL THERE CARS AND INSTALL AN IMOBILIZER AS PER NHTSA CODE.

Additional Notes:

My 2020 KIA SPORTAGE WAS STOLEN AFTER THE RECALL WHERE KIA INDICATED THE RECALL WOULD DETECT THAT A KEY WAS NOT INSERTED AND WOULD SHUT DOWN CAR. THIS DID NOT WORK BECAUSE MY CAR WAS STOLEN AFTER THE RECALL!!! CAUSING EXTREME DURESS AND FINCIAL DISTRESS. THIS RECALL WAS JUST A SMOKE SCREEN TO LET EVERYONE THINK IT WAS FIXED AND THAN TACK A COUPLE SECURITY STUFF ON THE WINDOWS. WHEN IS ENOUGH IS ENOUGH AND THE NHTSA FINALLY MAKES KIA RECALL THERE CARS AND INSTALL AN IMOBILIZER AS PER NHTSA CODE.

Manufacturer: KIA
Mfg Campaign: 11544622
Notice Date: Sep 14, 2023
Recall Date: Sep 14, 2023
Kia America, Inc.
Campaign: 11544622 Other
1 Vehicles Affected
Sep 14, 2023
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

My 2020 KIA SPORTAGE WAS STOLEN AFTER THE RECALL WHERE KIA INDICATED THE RECALL WOULD DETECT THAT A KEY WAS NOT INSERTED AND WOULD SHUT DOWN CAR. THIS DID NOT WORK BECAUSE MY CAR WAS STOLEN AFTER THE RECALL!!! CAUSING EXTREME DURESS AND FINCIAL DISTRESS. THIS RECALL WAS JUST A SMOKE SCREEN TO LET EVERYONE THINK IT WAS FIXED AND THAN TACK A COUPLE SECURITY STUFF ON THE WINDOWS. WHEN IS ENOUGH IS ENOUGH AND THE NHTSA FINALLY MAKES KIA RECALL THERE CARS AND INSTALL AN IMOBILIZER AS PER NHTSA CODE.

Corrective Action:

My 2020 KIA SPORTAGE WAS STOLEN AFTER THE RECALL WHERE KIA INDICATED THE RECALL WOULD DETECT THAT A KEY WAS NOT INSERTED AND WOULD SHUT DOWN CAR. THIS DID NOT WORK BECAUSE MY CAR WAS STOLEN AFTER THE RECALL!!! CAUSING EXTREME DURESS AND FINCIAL DISTRESS. THIS RECALL WAS JUST A SMOKE SCREEN TO LET EVERYONE THINK IT WAS FIXED AND THAN TACK A COUPLE SECURITY STUFF ON THE WINDOWS. WHEN IS ENOUGH IS ENOUGH AND THE NHTSA FINALLY MAKES KIA RECALL THERE CARS AND INSTALL AN IMOBILIZER AS PER NHTSA CODE.

Additional Notes:

My 2020 KIA SPORTAGE WAS STOLEN AFTER THE RECALL WHERE KIA INDICATED THE RECALL WOULD DETECT THAT A KEY WAS NOT INSERTED AND WOULD SHUT DOWN CAR. THIS DID NOT WORK BECAUSE MY CAR WAS STOLEN AFTER THE RECALL!!! CAUSING EXTREME DURESS AND FINCIAL DISTRESS. THIS RECALL WAS JUST A SMOKE SCREEN TO LET EVERYONE THINK IT WAS FIXED AND THAN TACK A COUPLE SECURITY STUFF ON THE WINDOWS. WHEN IS ENOUGH IS ENOUGH AND THE NHTSA FINALLY MAKES KIA RECALL THERE CARS AND INSTALL AN IMOBILIZER AS PER NHTSA CODE.

Manufacturer: KIA
Mfg Campaign: 11544622
Notice Date: Sep 14, 2023
Recall Date: Sep 14, 2023
Kia America, Inc.
Campaign: 11540369 Other
Aug 23, 2023
Defect Description:

STRUCTURE:BODY

Potential Consequences:

On August 22, 2023, without warning the panoramic sunroof of our 2020 Kia Sportage exploded. There was a loud bang, and glass flew into and out of the vehicle. Most of the glass was expelled from the vehicle upon the sunroof exploding. The edges of the glass that remained point upward, indicating an outward force. Thankfully, the cloth sunscreen on the underside of the roof was closed and kept the remaining debris from falling further into the vehicle. My husband and I were in the front of the vehicle looking out the windshield at the time of the incident and did not see any object come in contact with the roof that could have reasonably caused such a large explosion. Our concerns are twofold. First, the sunroof exploded. It would seem that the sunroof should be made of the same type of laminated tempered glass as a windscreen, which does not shatter - even if the glass is cracked by some object. Again, we did not see any external force impact the sunroof such that it should have completely shattered. Second, the glass shards that were left behind were relatively large pieces (1"x2" to 1"x3"). Had the sunscreen not been closed, my husband and I could have sustained serious bodily injury. Additionally, the shock and noise associated with the explosion significantly impacted safe driving, which was along a major interstate with moderate traffic.

Corrective Action:

On August 22, 2023, without warning the panoramic sunroof of our 2020 Kia Sportage exploded. There was a loud bang, and glass flew into and out of the vehicle. Most of the glass was expelled from the vehicle upon the sunroof exploding. The edges of the glass that remained point upward, indicating an outward force. Thankfully, the cloth sunscreen on the underside of the roof was closed and kept the remaining debris from falling further into the vehicle. My husband and I were in the front of the vehicle looking out the windshield at the time of the incident and did not see any object come in contact with the roof that could have reasonably caused such a large explosion. Our concerns are twofold. First, the sunroof exploded. It would seem that the sunroof should be made of the same type of laminated tempered glass as a windscreen, which does not shatter - even if the glass is cracked by some object. Again, we did not see any external force impact the sunroof such that it should have completely shattered. Second, the glass shards that were left behind were relatively large pieces (1"x2" to 1"x3"). Had the sunscreen not been closed, my husband and I could have sustained serious bodily injury. Additionally, the shock and noise associated with the explosion significantly impacted safe driving, which was along a major interstate with moderate traffic.

Additional Notes:

On August 22, 2023, without warning the panoramic sunroof of our 2020 Kia Sportage exploded. There was a loud bang, and glass flew into and out of the vehicle. Most of the glass was expelled from the vehicle upon the sunroof exploding. The edges of the glass that remained point upward, indicating an outward force. Thankfully, the cloth sunscreen on the underside of the roof was closed and kept the remaining debris from falling further into the vehicle. My husband and I were in the front of the vehicle looking out the windshield at the time of the incident and did not see any object come in contact with the roof that could have reasonably caused such a large explosion. Our concerns are twofold. First, the sunroof exploded. It would seem that the sunroof should be made of the same type of laminated tempered glass as a windscreen, which does not shatter - even if the glass is cracked by some object. Again, we did not see any external force impact the sunroof such that it should have completely shattered. Second, the glass shards that were left behind were relatively large pieces (1"x2" to 1"x3"). Had the sunscreen not been closed, my husband and I could have sustained serious bodily injury. Additionally, the shock and noise associated with the explosion significantly impacted safe driving, which was along a major interstate with moderate traffic.

Manufacturer: KIA
Mfg Campaign: 11540369
Notice Date: Aug 23, 2023
Recall Date: Aug 23, 2023
Kia America, Inc.
Campaign: 11540212 Other
Aug 22, 2023
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

On the evening of Saturday, August 5, while driving to dinner with my wife, an unexpected and startling incident occurred with my 2020 Kia Sportage. The sunroof of my vehicle suddenly exploded with a sound resembling a gunshot. There were no apparent signs of debris or any external force from another vehicle that could have caused the glass to shatter. This incident was both unexpected and concerning, highlighting a safety issue that requires investigation and potential resolution by the manufacturer or authorized service center.

Corrective Action:

On the evening of Saturday, August 5, while driving to dinner with my wife, an unexpected and startling incident occurred with my 2020 Kia Sportage. The sunroof of my vehicle suddenly exploded with a sound resembling a gunshot. There were no apparent signs of debris or any external force from another vehicle that could have caused the glass to shatter. This incident was both unexpected and concerning, highlighting a safety issue that requires investigation and potential resolution by the manufacturer or authorized service center.

Additional Notes:

On the evening of Saturday, August 5, while driving to dinner with my wife, an unexpected and startling incident occurred with my 2020 Kia Sportage. The sunroof of my vehicle suddenly exploded with a sound resembling a gunshot. There were no apparent signs of debris or any external force from another vehicle that could have caused the glass to shatter. This incident was both unexpected and concerning, highlighting a safety issue that requires investigation and potential resolution by the manufacturer or authorized service center.

Manufacturer: KIA
Mfg Campaign: 11540212
Notice Date: Aug 22, 2023
Recall Date: Aug 22, 2023
Kia America, Inc.
Campaign: 11537354 Other
Aug 9, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

The brake pum liquid is low i add more of 2 times the break liquid.

Corrective Action:

The brake pum liquid is low i add more of 2 times the break liquid.

Additional Notes:

The brake pum liquid is low i add more of 2 times the break liquid.

Manufacturer: KIA
Mfg Campaign: 11537354
Notice Date: Aug 9, 2023
Recall Date: Aug 9, 2023
Kia America, Inc.
Campaign: 11535767 Other
1 Vehicles Affected
Aug 1, 2023
Defect Description:

STRUCTURE:BODY

Potential Consequences:

I am concerned with the liftgate/trunk panel latching/operation. On our liftgate/trunk it falls sometimes and comes down on you while you are still in the way. My wife was slightly injured on her head, when it malfunctioned, and she was in the way when it came down. Several times it just started coming down on me while I was unloading items from the cargo hold. Sometimes the lift cargo door will just open on its own and you go outside and see it, or a neighbor will see it and come let us know.

Corrective Action:

I am concerned with the liftgate/trunk panel latching/operation. On our liftgate/trunk it falls sometimes and comes down on you while you are still in the way. My wife was slightly injured on her head, when it malfunctioned, and she was in the way when it came down. Several times it just started coming down on me while I was unloading items from the cargo hold. Sometimes the lift cargo door will just open on its own and you go outside and see it, or a neighbor will see it and come let us know.

Additional Notes:

I am concerned with the liftgate/trunk panel latching/operation. On our liftgate/trunk it falls sometimes and comes down on you while you are still in the way. My wife was slightly injured on her head, when it malfunctioned, and she was in the way when it came down. Several times it just started coming down on me while I was unloading items from the cargo hold. Sometimes the lift cargo door will just open on its own and you go outside and see it, or a neighbor will see it and come let us know.

Manufacturer: KIA
Mfg Campaign: 11535767
Notice Date: Aug 1, 2023
Recall Date: Aug 1, 2023
Kia America, Inc.
Campaign: 11526957 Other
Jun 14, 2023
Defect Description:

ENGINE

Potential Consequences:

Engine failure. Check engine light illuminated for the first time at 2:30pm on 2/11/23 while traveling at 65mph, light then begins flashing and speed immediately decreased to 25mph on a 2 lane bridge. There was a loud unusual knocking sound coming from the engine that had never been heard prior to the engine going into limp mode. I limped the vehicle home at 25mph to find that the oil level was critically low even after adding oil just 3 days prior due to an issue with the vehicle that began consuming an excessive amount of oil following repairs made to the engine by the dealership due to an auto accident in 2022. Information found on kias website stated that the vehicle could be driven while the light is flashing so after limping home and finding the oil had been completely consumed, oil was added to bring it back to the recommended level then it was driven a mile away to auto zone to have the code read. It threw code P1326. The vehicle was then driven back home where just 2 blocks away from home the engine completely seized and would no longer start and had to be towed home. The warranty has run out due to high miles on the vehicle. So the vehicle sits in the driveway with payments still being made and the repairs being too costly to take care of out of pocket.

Corrective Action:

Engine failure. Check engine light illuminated for the first time at 2:30pm on 2/11/23 while traveling at 65mph, light then begins flashing and speed immediately decreased to 25mph on a 2 lane bridge. There was a loud unusual knocking sound coming from the engine that had never been heard prior to the engine going into limp mode. I limped the vehicle home at 25mph to find that the oil level was critically low even after adding oil just 3 days prior due to an issue with the vehicle that began consuming an excessive amount of oil following repairs made to the engine by the dealership due to an auto accident in 2022. Information found on kias website stated that the vehicle could be driven while the light is flashing so after limping home and finding the oil had been completely consumed, oil was added to bring it back to the recommended level then it was driven a mile away to auto zone to have the code read. It threw code P1326. The vehicle was then driven back home where just 2 blocks away from home the engine completely seized and would no longer start and had to be towed home. The warranty has run out due to high miles on the vehicle. So the vehicle sits in the driveway with payments still being made and the repairs being too costly to take care of out of pocket.

Additional Notes:

Engine failure. Check engine light illuminated for the first time at 2:30pm on 2/11/23 while traveling at 65mph, light then begins flashing and speed immediately decreased to 25mph on a 2 lane bridge. There was a loud unusual knocking sound coming from the engine that had never been heard prior to the engine going into limp mode. I limped the vehicle home at 25mph to find that the oil level was critically low even after adding oil just 3 days prior due to an issue with the vehicle that began consuming an excessive amount of oil following repairs made to the engine by the dealership due to an auto accident in 2022. Information found on kias website stated that the vehicle could be driven while the light is flashing so after limping home and finding the oil had been completely consumed, oil was added to bring it back to the recommended level then it was driven a mile away to auto zone to have the code read. It threw code P1326. The vehicle was then driven back home where just 2 blocks away from home the engine completely seized and would no longer start and had to be towed home. The warranty has run out due to high miles on the vehicle. So the vehicle sits in the driveway with payments still being made and the repairs being too costly to take care of out of pocket.

Manufacturer: KIA
Mfg Campaign: 11526957
Notice Date: Jun 14, 2023
Recall Date: Jun 14, 2023
Kia America, Inc.
Campaign: 11524305 Other
May 29, 2023
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

KIA America sent a letter to me dated May 8, 2023 regarding the interim repair to mitigate the spontaneous fire hazard for vehicles equipped with the Genuine Kia tow hitch harness accessory with which my 2020 KIA Sportage is equipped. I made the initial appointment on May 9, 2023 with the local KIA dealer, Westgate KIA Wake Forest, NC, to have the interim fix done. When we arrived at the dealer, the service manager told us they had not been notified of an interim fix. We made another on May 26, 2023 at the same dealership to have the interim fix done and this time bought the May 8, 2023 Interim Notice Update letter with us which noted that the dealer would change the fuse associated with the trailer wiring harness. The service tech told me again that nothing would be done but agreed to examine our vehicle. When I picked up the vehicle, the service tech told me that nothing had been done, that the vehicle did not need a fuse change as noted in the letter, and that our vehicle would be noted at KIA as "Recall Completed". The KIA connect website, https://owners.kia.com/us/en/recalls.html, updated through May 27, 2023 still shows our vehicle as "Recall Incomplete". We plan a trip and cannot leave our vehicle parked in the street as required by KIA.

Corrective Action:

KIA America sent a letter to me dated May 8, 2023 regarding the interim repair to mitigate the spontaneous fire hazard for vehicles equipped with the Genuine Kia tow hitch harness accessory with which my 2020 KIA Sportage is equipped. I made the initial appointment on May 9, 2023 with the local KIA dealer, Westgate KIA Wake Forest, NC, to have the interim fix done. When we arrived at the dealer, the service manager told us they had not been notified of an interim fix. We made another on May 26, 2023 at the same dealership to have the interim fix done and this time bought the May 8, 2023 Interim Notice Update letter with us which noted that the dealer would change the fuse associated with the trailer wiring harness. The service tech told me again that nothing would be done but agreed to examine our vehicle. When I picked up the vehicle, the service tech told me that nothing had been done, that the vehicle did not need a fuse change as noted in the letter, and that our vehicle would be noted at KIA as "Recall Completed". The KIA connect website, https://owners.kia.com/us/en/recalls.html, updated through May 27, 2023 still shows our vehicle as "Recall Incomplete". We plan a trip and cannot leave our vehicle parked in the street as required by KIA.

Additional Notes:

KIA America sent a letter to me dated May 8, 2023 regarding the interim repair to mitigate the spontaneous fire hazard for vehicles equipped with the Genuine Kia tow hitch harness accessory with which my 2020 KIA Sportage is equipped. I made the initial appointment on May 9, 2023 with the local KIA dealer, Westgate KIA Wake Forest, NC, to have the interim fix done. When we arrived at the dealer, the service manager told us they had not been notified of an interim fix. We made another on May 26, 2023 at the same dealership to have the interim fix done and this time bought the May 8, 2023 Interim Notice Update letter with us which noted that the dealer would change the fuse associated with the trailer wiring harness. The service tech told me again that nothing would be done but agreed to examine our vehicle. When I picked up the vehicle, the service tech told me that nothing had been done, that the vehicle did not need a fuse change as noted in the letter, and that our vehicle would be noted at KIA as "Recall Completed". The KIA connect website, https://owners.kia.com/us/en/recalls.html, updated through May 27, 2023 still shows our vehicle as "Recall Incomplete". We plan a trip and cannot leave our vehicle parked in the street as required by KIA.

Manufacturer: KIA
Mfg Campaign: 11524305
Notice Date: May 29, 2023
Recall Date: May 29, 2023
Kia America, Inc.
Campaign: 11521590 Other
1 Vehicles Affected
May 11, 2023
Defect Description:

AIR BAGS

Potential Consequences:

A vehicle failed to the right of way to me and resulted in a front end collision. Upon collision the airbags deployed and immediately began smoking. I thought my car was about to catch fire and smelt as if was going to. The airbags heat alone resulted in the entire arm of my jacket to completely melt and I now have a permanent scar on my left wrist from where I was burned.

Corrective Action:

A vehicle failed to the right of way to me and resulted in a front end collision. Upon collision the airbags deployed and immediately began smoking. I thought my car was about to catch fire and smelt as if was going to. The airbags heat alone resulted in the entire arm of my jacket to completely melt and I now have a permanent scar on my left wrist from where I was burned.

Additional Notes:

A vehicle failed to the right of way to me and resulted in a front end collision. Upon collision the airbags deployed and immediately began smoking. I thought my car was about to catch fire and smelt as if was going to. The airbags heat alone resulted in the entire arm of my jacket to completely melt and I now have a permanent scar on my left wrist from where I was burned.

Manufacturer: KIA
Mfg Campaign: 11521590
Notice Date: May 11, 2023
Recall Date: May 11, 2023
Kia America, Inc.
Campaign: 11521590 Other
1 Vehicles Affected
May 11, 2023
Defect Description:

FORWARD COLLISION AVOIDANCE: WARNINGS

Potential Consequences:

A vehicle failed to the right of way to me and resulted in a front end collision. Upon collision the airbags deployed and immediately began smoking. I thought my car was about to catch fire and smelt as if was going to. The airbags heat alone resulted in the entire arm of my jacket to completely melt and I now have a permanent scar on my left wrist from where I was burned.

Corrective Action:

A vehicle failed to the right of way to me and resulted in a front end collision. Upon collision the airbags deployed and immediately began smoking. I thought my car was about to catch fire and smelt as if was going to. The airbags heat alone resulted in the entire arm of my jacket to completely melt and I now have a permanent scar on my left wrist from where I was burned.

Additional Notes:

A vehicle failed to the right of way to me and resulted in a front end collision. Upon collision the airbags deployed and immediately began smoking. I thought my car was about to catch fire and smelt as if was going to. The airbags heat alone resulted in the entire arm of my jacket to completely melt and I now have a permanent scar on my left wrist from where I was burned.

Manufacturer: KIA
Mfg Campaign: 11521590
Notice Date: May 11, 2023
Recall Date: May 11, 2023
Kia America, Inc.
Campaign: 11521437 Other
May 10, 2023
Defect Description:

TRAILER HITCHES

Potential Consequences:

The contact owns a 2020 Kia Sportage. The contact received notification of NHTSA Campaign Number: 22V703000 (Trailer Hitches) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Corrective Action:

The contact owns a 2020 Kia Sportage. The contact received notification of NHTSA Campaign Number: 22V703000 (Trailer Hitches) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Additional Notes:

The contact owns a 2020 Kia Sportage. The contact received notification of NHTSA Campaign Number: 22V703000 (Trailer Hitches) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Manufacturer: KIA
Mfg Campaign: 11521437
Notice Date: May 10, 2023
Recall Date: May 10, 2023

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