Complaints & Recalls
Official Safety Recalls - Important!
8 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2016-2022 Sorento, 2021-2022 Sorento Hybrid (HEV), 2022-2023 Sorento Plug-In Hybrid (PHEV), and 2017-2022 Sportage vehicles equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Kia dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC249
Recall Date: Sep 19, 2022
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2017-2021 Sportage and Cadenza vehicles. The electrical circuit in the Hydraulic Electronic Control Unit (HECU) may short-circuit, which can cause a fire in the engine compartment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC206
Recall Date: Mar 4, 2021
Consumer Complaints
35 ComplaintsKia America, Inc.
Defect Description:
VISIBILITY:SUN/MOON ROOF ASSEMBLY
Potential Consequences:
While sitting in my driveway I heard a loud sound popping within the car but did not investigate immediately. I drove down the road and noticed that the car seemed to be noisy and there was a rattling sound within the headliner. I stopped to investigate and realized that the sunroof had exploded outward. Dealer denied responsibility. Car has been out of use for more than 3 weeks.
Corrective Action:
While sitting in my driveway I heard a loud sound popping within the car but did not investigate immediately. I drove down the road and noticed that the car seemed to be noisy and there was a rattling sound within the headliner. I stopped to investigate and realized that the sunroof had exploded outward. Dealer denied responsibility. Car has been out of use for more than 3 weeks.
Additional Notes:
While sitting in my driveway I heard a loud sound popping within the car but did not investigate immediately. I drove down the road and noticed that the car seemed to be noisy and there was a rattling sound within the headliner. I stopped to investigate and realized that the sunroof had exploded outward. Dealer denied responsibility. Car has been out of use for more than 3 weeks.
Mfg Campaign: 11503924
Recall Date: Jan 27, 2023
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Remote start my car walked out to a puddle of oil. All the oil ran out. Had 400 mile left before oil change was due.
Corrective Action:
Remote start my car walked out to a puddle of oil. All the oil ran out. Had 400 mile left before oil change was due.
Additional Notes:
Remote start my car walked out to a puddle of oil. All the oil ran out. Had 400 mile left before oil change was due.
Mfg Campaign: 11496058
Recall Date: Dec 5, 2022
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Remote start my car walked out to a puddle of oil. All the oil ran out. Had 400 mile left before oil change was due.
Corrective Action:
Remote start my car walked out to a puddle of oil. All the oil ran out. Had 400 mile left before oil change was due.
Additional Notes:
Remote start my car walked out to a puddle of oil. All the oil ran out. Had 400 mile left before oil change was due.
Mfg Campaign: 11496058
Recall Date: Dec 5, 2022
Kia America, Inc.
Defect Description:
EQUIPMENT
Potential Consequences:
The contact owns a 2021 Kia Sportage. The contact stated that while driving at an undisclosed speed, the front passenger’s side tire was punctured. The contact stated that while using the factory OEM jack to raise the vehicle to change the tire, the jack fractured causing the vehicle to collapse. The vehicle was taken to the dealer where the contact was awaiting the replacement jack. The manufacturer was notified of the failure and the contact left a voicemail but had not received a response. The failure mileage was 17,614.
Corrective Action:
The contact owns a 2021 Kia Sportage. The contact stated that while driving at an undisclosed speed, the front passenger’s side tire was punctured. The contact stated that while using the factory OEM jack to raise the vehicle to change the tire, the jack fractured causing the vehicle to collapse. The vehicle was taken to the dealer where the contact was awaiting the replacement jack. The manufacturer was notified of the failure and the contact left a voicemail but had not received a response. The failure mileage was 17,614.
Additional Notes:
The contact owns a 2021 Kia Sportage. The contact stated that while driving at an undisclosed speed, the front passenger’s side tire was punctured. The contact stated that while using the factory OEM jack to raise the vehicle to change the tire, the jack fractured causing the vehicle to collapse. The vehicle was taken to the dealer where the contact was awaiting the replacement jack. The manufacturer was notified of the failure and the contact left a voicemail but had not received a response. The failure mileage was 17,614.
Mfg Campaign: 11487970
Recall Date: Oct 5, 2022
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My Kia can be easily broken into and stolen. In January of this year I was in Denver for military assignment and I locked my car at night however a their was able to break into my car by popping off the driver side lock and then basically hot wiring the car. Eventually I got my car back after it was repaired but then again someone broke back Into my car using the same method. However, I had a steering lock so they could not drive away. The security and safety features on my care are worthless and do not provide the security a modern car should.
Corrective Action:
My Kia can be easily broken into and stolen. In January of this year I was in Denver for military assignment and I locked my car at night however a their was able to break into my car by popping off the driver side lock and then basically hot wiring the car. Eventually I got my car back after it was repaired but then again someone broke back Into my car using the same method. However, I had a steering lock so they could not drive away. The security and safety features on my care are worthless and do not provide the security a modern car should.
Additional Notes:
My Kia can be easily broken into and stolen. In January of this year I was in Denver for military assignment and I locked my car at night however a their was able to break into my car by popping off the driver side lock and then basically hot wiring the car. Eventually I got my car back after it was repaired but then again someone broke back Into my car using the same method. However, I had a steering lock so they could not drive away. The security and safety features on my care are worthless and do not provide the security a modern car should.
Mfg Campaign: 11477673
Recall Date: Aug 4, 2022
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The car was stolen and no safety/security features were deployed. In doing research, Kias are being stolen on a daily basis in my city and this was not communicated to me by the dealer when I bought the vehicle 6 months ago. These cars should not be allowed to be sold without steering wheel locks and/or signed acknowledgment by the buyer. They clearly do not have the necessary equipment or features to prevent them from easily being stolen.
Corrective Action:
The car was stolen and no safety/security features were deployed. In doing research, Kias are being stolen on a daily basis in my city and this was not communicated to me by the dealer when I bought the vehicle 6 months ago. These cars should not be allowed to be sold without steering wheel locks and/or signed acknowledgment by the buyer. They clearly do not have the necessary equipment or features to prevent them from easily being stolen.
Additional Notes:
The car was stolen and no safety/security features were deployed. In doing research, Kias are being stolen on a daily basis in my city and this was not communicated to me by the dealer when I bought the vehicle 6 months ago. These cars should not be allowed to be sold without steering wheel locks and/or signed acknowledgment by the buyer. They clearly do not have the necessary equipment or features to prevent them from easily being stolen.
Mfg Campaign: 11452231
Recall Date: Feb 16, 2022
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
ON 1/17/2022 I TOOK MY CAR TO SERVICE DEPARTMENT FOR OIL CHANGE AND ON 1/18/2022 MY VEHICLE CAUGHT ON FIRE AND BURNT UP
Corrective Action:
ON 1/17/2022 I TOOK MY CAR TO SERVICE DEPARTMENT FOR OIL CHANGE AND ON 1/18/2022 MY VEHICLE CAUGHT ON FIRE AND BURNT UP
Additional Notes:
ON 1/17/2022 I TOOK MY CAR TO SERVICE DEPARTMENT FOR OIL CHANGE AND ON 1/18/2022 MY VEHICLE CAUGHT ON FIRE AND BURNT UP
Mfg Campaign: 11448180
Recall Date: Jan 20, 2022
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The contact owned a 2021 Kia Sportage. The contact stated that upon pulling into a parking space on the third floor of a parking garage at her workplace, she smelled a strong burning odor. The contact also noticed smoke coming from underneath the driver's side of the hood. There were no warning lights illuminated. The contact turned off the vehicle and quickly exited it. The contact stated that the vehicle caught fire. The contact began to extinguish the fire with the assistance of sheriffs who used fire extinguishers until the fire department arrived and took over. There were no injuries sustained. A fire department report was filed. A police report was filed. The vehicle remained at the scene and was totaled. The dealer was notified of the failure. The manufacturer was notified of the failure and a case was opened. The contact was awaiting a call back from the manufacturer. The failure mileage was approximately 19,920.
Corrective Action:
The contact owned a 2021 Kia Sportage. The contact stated that upon pulling into a parking space on the third floor of a parking garage at her workplace, she smelled a strong burning odor. The contact also noticed smoke coming from underneath the driver's side of the hood. There were no warning lights illuminated. The contact turned off the vehicle and quickly exited it. The contact stated that the vehicle caught fire. The contact began to extinguish the fire with the assistance of sheriffs who used fire extinguishers until the fire department arrived and took over. There were no injuries sustained. A fire department report was filed. A police report was filed. The vehicle remained at the scene and was totaled. The dealer was notified of the failure. The manufacturer was notified of the failure and a case was opened. The contact was awaiting a call back from the manufacturer. The failure mileage was approximately 19,920.
Additional Notes:
The contact owned a 2021 Kia Sportage. The contact stated that upon pulling into a parking space on the third floor of a parking garage at her workplace, she smelled a strong burning odor. The contact also noticed smoke coming from underneath the driver's side of the hood. There were no warning lights illuminated. The contact turned off the vehicle and quickly exited it. The contact stated that the vehicle caught fire. The contact began to extinguish the fire with the assistance of sheriffs who used fire extinguishers until the fire department arrived and took over. There were no injuries sustained. A fire department report was filed. A police report was filed. The vehicle remained at the scene and was totaled. The dealer was notified of the failure. The manufacturer was notified of the failure and a case was opened. The contact was awaiting a call back from the manufacturer. The failure mileage was approximately 19,920.
Mfg Campaign: 11448187
Recall Date: Jan 20, 2022
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
On 01/04/2021 my son [XXX] purchased New 2021 Kia Sportage LX. On 10/15/2021 this car was stolen In West Allis Wisconsin parked in front of his work place. On 10/21/2021 police found the car abended on the north side of Milwaukee with substantial damage totaling $9,705.66. This car has been towed to [XXX] for repairs. Because of shortage of part and lots of damage it might take up to 4 months or longer to fix it. Starting on 11/15/2021 [XXX] will have to pay $50.00 a day or more for rental car to be able to get to work. Kia should be held responsible for designing a car with a key starting ignition that the tiffs can start the car jamming a screwdriver in the ignition. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Corrective Action:
On 01/04/2021 my son [XXX] purchased New 2021 Kia Sportage LX. On 10/15/2021 this car was stolen In West Allis Wisconsin parked in front of his work place. On 10/21/2021 police found the car abended on the north side of Milwaukee with substantial damage totaling $9,705.66. This car has been towed to [XXX] for repairs. Because of shortage of part and lots of damage it might take up to 4 months or longer to fix it. Starting on 11/15/2021 [XXX] will have to pay $50.00 a day or more for rental car to be able to get to work. Kia should be held responsible for designing a car with a key starting ignition that the tiffs can start the car jamming a screwdriver in the ignition. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Additional Notes:
On 01/04/2021 my son [XXX] purchased New 2021 Kia Sportage LX. On 10/15/2021 this car was stolen In West Allis Wisconsin parked in front of his work place. On 10/21/2021 police found the car abended on the north side of Milwaukee with substantial damage totaling $9,705.66. This car has been towed to [XXX] for repairs. Because of shortage of part and lots of damage it might take up to 4 months or longer to fix it. Starting on 11/15/2021 [XXX] will have to pay $50.00 a day or more for rental car to be able to get to work. Kia should be held responsible for designing a car with a key starting ignition that the tiffs can start the car jamming a screwdriver in the ignition. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Mfg Campaign: 11440172
Recall Date: Nov 11, 2021
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
2021 KIA SPORTAGE WITH 4300 MILES CAUGHT ON FIRE PUTTING ME AND 10 YEAR OLD DAUGHTER IN DANGER . BOught car brand new only had one oil change at kia dealership,no warning lights. CAR WAS TOTAL LOSSINPECTED BY INSURANCE COMPANY,FIRE DEPARTMENT HAVE NOT HEARD FROM ANYONE ELSE
Corrective Action:
2021 KIA SPORTAGE WITH 4300 MILES CAUGHT ON FIRE PUTTING ME AND 10 YEAR OLD DAUGHTER IN DANGER . BOught car brand new only had one oil change at kia dealership,no warning lights. CAR WAS TOTAL LOSSINPECTED BY INSURANCE COMPANY,FIRE DEPARTMENT HAVE NOT HEARD FROM ANYONE ELSE
Additional Notes:
2021 KIA SPORTAGE WITH 4300 MILES CAUGHT ON FIRE PUTTING ME AND 10 YEAR OLD DAUGHTER IN DANGER . BOught car brand new only had one oil change at kia dealership,no warning lights. CAR WAS TOTAL LOSSINPECTED BY INSURANCE COMPANY,FIRE DEPARTMENT HAVE NOT HEARD FROM ANYONE ELSE
Mfg Campaign: 11425260
Recall Date: Jul 17, 2021
Kia America, Inc.
Defect Description:
EXTERIOR LIGHTING:TAIL LIGHTS
Potential Consequences:
The contact's wife owns a 2021 Kia Sportage. The contact stated that while he was driving in another vehicle following his wife's vehicle, the contact noticed that his wife's rear turn signals were not visible since the rear turn signal headlights were mounted on the bumper and was too low to be visible for larger vehicles such as a SUV following from behind. The dealer was made aware of the issue but informed the contact that they could not modify the rear turn signal assembly since it would void the warranty. The contact attempted to notify the manufacturer of the issue but could not connect with a live representative. The contact had not experienced a failure. The contact was concerned about the design of the rear taillight assembly. There was no failure.
Corrective Action:
The contact's wife owns a 2021 Kia Sportage. The contact stated that while he was driving in another vehicle following his wife's vehicle, the contact noticed that his wife's rear turn signals were not visible since the rear turn signal headlights were mounted on the bumper and was too low to be visible for larger vehicles such as a SUV following from behind. The dealer was made aware of the issue but informed the contact that they could not modify the rear turn signal assembly since it would void the warranty. The contact attempted to notify the manufacturer of the issue but could not connect with a live representative. The contact had not experienced a failure. The contact was concerned about the design of the rear taillight assembly. There was no failure.
Additional Notes:
The contact's wife owns a 2021 Kia Sportage. The contact stated that while he was driving in another vehicle following his wife's vehicle, the contact noticed that his wife's rear turn signals were not visible since the rear turn signal headlights were mounted on the bumper and was too low to be visible for larger vehicles such as a SUV following from behind. The dealer was made aware of the issue but informed the contact that they could not modify the rear turn signal assembly since it would void the warranty. The contact attempted to notify the manufacturer of the issue but could not connect with a live representative. The contact had not experienced a failure. The contact was concerned about the design of the rear taillight assembly. There was no failure.
Mfg Campaign: 11424787
Recall Date: Jul 14, 2021
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The right rear passenger door does not unlock when putting the car in park intermittently! This occurs from the inside and outside. I realize I can disengage using my unlock feature but this should not happen. We have checked the child safety lock and it is not engaged! I can also tell you that my daughter-in-law has a 2019 Sorrento and my sister-in-law has a 2016 Sportage and both vehicles experience the identical issue!
Corrective Action:
The right rear passenger door does not unlock when putting the car in park intermittently! This occurs from the inside and outside. I realize I can disengage using my unlock feature but this should not happen. We have checked the child safety lock and it is not engaged! I can also tell you that my daughter-in-law has a 2019 Sorrento and my sister-in-law has a 2016 Sportage and both vehicles experience the identical issue!
Additional Notes:
The right rear passenger door does not unlock when putting the car in park intermittently! This occurs from the inside and outside. I realize I can disengage using my unlock feature but this should not happen. We have checked the child safety lock and it is not engaged! I can also tell you that my daughter-in-law has a 2019 Sorrento and my sister-in-law has a 2016 Sportage and both vehicles experience the identical issue!
Mfg Campaign: 11420793
Recall Date: Jun 14, 2021
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I HAVE OWNED 3 KIAS AND ALL 3 HAVE HAD RECALLS. KIA HAS NEVER CONTACTED ME AND DEALERSHIP HAS TOLD ME IT'S NOT INVOLVED IF YOU DIDN'T RECEIVE INFO. AS THINGS STARTED TO GO WRONG LIKE ABS SENSOR LITE GOING ON AND OFF DEALER SAID NOTHING THEY COULD DO UNLESS THEY COULD GET A CODE WHILE IT WAS ON SO I HAD TO DRIVE THE CAR WITH THE ISSUE UNTIL IT STAYED ON CONSITENTLY SO THEY COULD FIGURE IT OUT. THIS HAPPENED ON 2 VEHICLES IN A ROW. MY HUSBAND TRADED HIS IN FOR A TRUCK AND GOT AWAY FROM KIA. I TRADED IN AND ENDED UP WITH A 2021 WITH LESS THAN 6000 MILES AT THIS POINT. I HAVE CONTACTED KIA HEADQUARTERS STILL HAVE NO IDEA WHAT THE RECALL IS FOR. ALL I HAVE HEARD IS ON THE NEWS ADVISING NOT TO PARK CAR INSIDE OR NEAR HOUSE DUE TO CHANCE OF CAR CATCHING FIRE. AT THIS POINT I HAVE NOT USED THE CAR IN ABOUT 2 WEEKS I'M AFRAID TO, BUT I HAVE A LOVELY LAWN ORNAMENT THAT COST ME OVER 500 A MONTH. I WOULD LIKE KIA TO BUY BACK THE CAR SO I CAN GET SOMETHING I HAVE TRUST IN LIKE A CHEVY. NEVER HAD A RECALL ON THAT IN FOURTY YEARS. WILL NEVER BUY ANYTHING BUT AMERICA MADE AGAIN.
Corrective Action:
I HAVE OWNED 3 KIAS AND ALL 3 HAVE HAD RECALLS. KIA HAS NEVER CONTACTED ME AND DEALERSHIP HAS TOLD ME IT'S NOT INVOLVED IF YOU DIDN'T RECEIVE INFO. AS THINGS STARTED TO GO WRONG LIKE ABS SENSOR LITE GOING ON AND OFF DEALER SAID NOTHING THEY COULD DO UNLESS THEY COULD GET A CODE WHILE IT WAS ON SO I HAD TO DRIVE THE CAR WITH THE ISSUE UNTIL IT STAYED ON CONSITENTLY SO THEY COULD FIGURE IT OUT. THIS HAPPENED ON 2 VEHICLES IN A ROW. MY HUSBAND TRADED HIS IN FOR A TRUCK AND GOT AWAY FROM KIA. I TRADED IN AND ENDED UP WITH A 2021 WITH LESS THAN 6000 MILES AT THIS POINT. I HAVE CONTACTED KIA HEADQUARTERS STILL HAVE NO IDEA WHAT THE RECALL IS FOR. ALL I HAVE HEARD IS ON THE NEWS ADVISING NOT TO PARK CAR INSIDE OR NEAR HOUSE DUE TO CHANCE OF CAR CATCHING FIRE. AT THIS POINT I HAVE NOT USED THE CAR IN ABOUT 2 WEEKS I'M AFRAID TO, BUT I HAVE A LOVELY LAWN ORNAMENT THAT COST ME OVER 500 A MONTH. I WOULD LIKE KIA TO BUY BACK THE CAR SO I CAN GET SOMETHING I HAVE TRUST IN LIKE A CHEVY. NEVER HAD A RECALL ON THAT IN FOURTY YEARS. WILL NEVER BUY ANYTHING BUT AMERICA MADE AGAIN.
Additional Notes:
I HAVE OWNED 3 KIAS AND ALL 3 HAVE HAD RECALLS. KIA HAS NEVER CONTACTED ME AND DEALERSHIP HAS TOLD ME IT'S NOT INVOLVED IF YOU DIDN'T RECEIVE INFO. AS THINGS STARTED TO GO WRONG LIKE ABS SENSOR LITE GOING ON AND OFF DEALER SAID NOTHING THEY COULD DO UNLESS THEY COULD GET A CODE WHILE IT WAS ON SO I HAD TO DRIVE THE CAR WITH THE ISSUE UNTIL IT STAYED ON CONSITENTLY SO THEY COULD FIGURE IT OUT. THIS HAPPENED ON 2 VEHICLES IN A ROW. MY HUSBAND TRADED HIS IN FOR A TRUCK AND GOT AWAY FROM KIA. I TRADED IN AND ENDED UP WITH A 2021 WITH LESS THAN 6000 MILES AT THIS POINT. I HAVE CONTACTED KIA HEADQUARTERS STILL HAVE NO IDEA WHAT THE RECALL IS FOR. ALL I HAVE HEARD IS ON THE NEWS ADVISING NOT TO PARK CAR INSIDE OR NEAR HOUSE DUE TO CHANCE OF CAR CATCHING FIRE. AT THIS POINT I HAVE NOT USED THE CAR IN ABOUT 2 WEEKS I'M AFRAID TO, BUT I HAVE A LOVELY LAWN ORNAMENT THAT COST ME OVER 500 A MONTH. I WOULD LIKE KIA TO BUY BACK THE CAR SO I CAN GET SOMETHING I HAVE TRUST IN LIKE A CHEVY. NEVER HAD A RECALL ON THAT IN FOURTY YEARS. WILL NEVER BUY ANYTHING BUT AMERICA MADE AGAIN.
Mfg Campaign: 11403369
Recall Date: Mar 16, 2021
Kia America, Inc.
Defect Description:
LANE DEPARTURE: ASSIST
Potential Consequences:
TL* THE CONTACT OWNS A 2021 KIA SPORTAGE. THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH, THE LANE KEEPING ASSIST VEERED THE VEHICLE OFF THE ROAD AND CRASHED INTO THE GUARD RAIL. THE LANE ASSIST WARNING LIGHT WAS ILLUMINATED. ADDITIONALLY, WHILE DRIVING AT UNKNOWN SPEEDS THE CHECK SYSTEM IMMEDIATELY MESSAGE WAS DISPLAYED. THERE WERE NO REPORTED INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO LOU FUSZ KIA (1025 N LINDBERGH BLVD, ST. LOUIS, MO 63132:;(314) 931-4482) BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY WAS 700.
Corrective Action:
TL* THE CONTACT OWNS A 2021 KIA SPORTAGE. THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH, THE LANE KEEPING ASSIST VEERED THE VEHICLE OFF THE ROAD AND CRASHED INTO THE GUARD RAIL. THE LANE ASSIST WARNING LIGHT WAS ILLUMINATED. ADDITIONALLY, WHILE DRIVING AT UNKNOWN SPEEDS THE CHECK SYSTEM IMMEDIATELY MESSAGE WAS DISPLAYED. THERE WERE NO REPORTED INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO LOU FUSZ KIA (1025 N LINDBERGH BLVD, ST. LOUIS, MO 63132:;(314) 931-4482) BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY WAS 700.
Additional Notes:
TL* THE CONTACT OWNS A 2021 KIA SPORTAGE. THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH, THE LANE KEEPING ASSIST VEERED THE VEHICLE OFF THE ROAD AND CRASHED INTO THE GUARD RAIL. THE LANE ASSIST WARNING LIGHT WAS ILLUMINATED. ADDITIONALLY, WHILE DRIVING AT UNKNOWN SPEEDS THE CHECK SYSTEM IMMEDIATELY MESSAGE WAS DISPLAYED. THERE WERE NO REPORTED INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO LOU FUSZ KIA (1025 N LINDBERGH BLVD, ST. LOUIS, MO 63132:;(314) 931-4482) BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY WAS 700.
Mfg Campaign: 11400384
Recall Date: Mar 11, 2021
Kia America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
TL* THE CONTACT OWNS A 2021 KIA SPORTAGE. THE CONTACT STATED THAT WHILE DRIVING AT LOW SPEEDS CRASHED HEAD ON INTO A UNKNOWN VEHICLE. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO REPORTS OF FIRE. THE DRIVER AND OCCUPANT SUSTAINED INJURIES TO THE HEAD AND NECK AND MEDICAL ATTENTION WAS PROVIDED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT LO FOR BODY WORK REPAIRS. THE VEHICLE WAS TOWED TO WERNER KIA 2755 W TENNESSEE ST, TALLAHASSEE, FL 32304 (850) 632-4044 WHERE DIAGNOSED THE TRANSMISSION, COOLER, AND RADIATOR NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED HOWEVER NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 9,500. THE VIN WAS NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2021 KIA SPORTAGE. THE CONTACT STATED THAT WHILE DRIVING AT LOW SPEEDS CRASHED HEAD ON INTO A UNKNOWN VEHICLE. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO REPORTS OF FIRE. THE DRIVER AND OCCUPANT SUSTAINED INJURIES TO THE HEAD AND NECK AND MEDICAL ATTENTION WAS PROVIDED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT LO FOR BODY WORK REPAIRS. THE VEHICLE WAS TOWED TO WERNER KIA 2755 W TENNESSEE ST, TALLAHASSEE, FL 32304 (850) 632-4044 WHERE DIAGNOSED THE TRANSMISSION, COOLER, AND RADIATOR NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED HOWEVER NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 9,500. THE VIN WAS NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2021 KIA SPORTAGE. THE CONTACT STATED THAT WHILE DRIVING AT LOW SPEEDS CRASHED HEAD ON INTO A UNKNOWN VEHICLE. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO REPORTS OF FIRE. THE DRIVER AND OCCUPANT SUSTAINED INJURIES TO THE HEAD AND NECK AND MEDICAL ATTENTION WAS PROVIDED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT LO FOR BODY WORK REPAIRS. THE VEHICLE WAS TOWED TO WERNER KIA 2755 W TENNESSEE ST, TALLAHASSEE, FL 32304 (850) 632-4044 WHERE DIAGNOSED THE TRANSMISSION, COOLER, AND RADIATOR NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED HOWEVER NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 9,500. THE VIN WAS NOT AVAILABLE.
Mfg Campaign: 11384033
Recall Date: Dec 18, 2020
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury