Complaints & Recalls
Official Safety Recalls - Important!
12 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2020-2024 Telluride vehicles. The front power seat motor may overheat due to a stuck power seat slide knob, which can result in a fire while parked or driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC316
Recall Date: Jun 5, 2024
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2020-2024 Telluride vehicles. The intermediate shaft and right front driveshaft may not be fully engaged, which can result in vehicle roll away while in PARK.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC303
Recall Date: Mar 20, 2024
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2020 Telluride vehicles. The high beam headlights may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC299
Recall Date: Feb 26, 2024
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2020-2022 Telluride vehicles potentially equipped with a Genuine Kia 4-pin tow hitch harness installed as original equipment, or purchased as an accessory through a Kia dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC247
Recall Date: Aug 15, 2022
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2020 Telluride vehicles equipped with Smart Cruise Control (SCC). When a trailer is connected to the vehicle, the trailer brake lights will not illuminate when the SCC applies the brakes. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC194
Recall Date: Jul 28, 2020
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2020 Telluride vehicles. The seat belt assemblies in the front passenger, second, and/or third row seats may not tightly secure a child restraint system in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC181
Recall Date: Aug 13, 2019
Consumer Complaints
702 ComplaintsKia America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
One morning when I went to get into my car I noticed a large crack approximately 12in in length across my windshield. There had been no noticeable chips in the windshield prior and there was no sign of being hit of any kind. I took the car to be looked at by a family member in glass and he said the issue is a manufacturing issue and the glass is thin and unsafe. The dealer said they won’t replace because it isn’t in the date range involved in the class action lawsuit. Since this I have had several more chips and the crack now runs all the way across the glass and extends up and down
Corrective Action:
One morning when I went to get into my car I noticed a large crack approximately 12in in length across my windshield. There had been no noticeable chips in the windshield prior and there was no sign of being hit of any kind. I took the car to be looked at by a family member in glass and he said the issue is a manufacturing issue and the glass is thin and unsafe. The dealer said they won’t replace because it isn’t in the date range involved in the class action lawsuit. Since this I have had several more chips and the crack now runs all the way across the glass and extends up and down
Additional Notes:
One morning when I went to get into my car I noticed a large crack approximately 12in in length across my windshield. There had been no noticeable chips in the windshield prior and there was no sign of being hit of any kind. I took the car to be looked at by a family member in glass and he said the issue is a manufacturing issue and the glass is thin and unsafe. The dealer said they won’t replace because it isn’t in the date range involved in the class action lawsuit. Since this I have had several more chips and the crack now runs all the way across the glass and extends up and down
Mfg Campaign: 11620378
Recall Date: Oct 17, 2024
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Paint peeling from 2020 Kia Telluride. It seems to be a known issue with many Kia Telluride owners experiencing the same paint defects. This is a serious quality issue, I've had many vehicles for 10+ years and never experienced the issues I'm having with this car. The car has under 50000 miles and for it to be peeling like this seems to be a manufacture defect. Kia has refused to fix the issue as they claim its not under warranty.
Corrective Action:
Paint peeling from 2020 Kia Telluride. It seems to be a known issue with many Kia Telluride owners experiencing the same paint defects. This is a serious quality issue, I've had many vehicles for 10+ years and never experienced the issues I'm having with this car. The car has under 50000 miles and for it to be peeling like this seems to be a manufacture defect. Kia has refused to fix the issue as they claim its not under warranty.
Additional Notes:
Paint peeling from 2020 Kia Telluride. It seems to be a known issue with many Kia Telluride owners experiencing the same paint defects. This is a serious quality issue, I've had many vehicles for 10+ years and never experienced the issues I'm having with this car. The car has under 50000 miles and for it to be peeling like this seems to be a manufacture defect. Kia has refused to fix the issue as they claim its not under warranty.
Mfg Campaign: 11619570
Recall Date: Oct 13, 2024
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The sunroof snapped when opening appears the wind deflector had broken in the corners
Corrective Action:
The sunroof snapped when opening appears the wind deflector had broken in the corners
Additional Notes:
The sunroof snapped when opening appears the wind deflector had broken in the corners
Mfg Campaign: 11619486
Recall Date: Oct 12, 2024
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
We contacted Kia US after taking the Kia Telluride to a Kia service station for an oil change.The service tech told us that they were not going to do an oil change because,”the Telluride was a ticking time bomb.” This was said in front of the Kia service Mgr.We were very nervous driving the vehicle because no one explained what that meant.Shortly after the service appointment, the Telluride’s engine caught on fire.We call Kia US that same day to open up a case.We explained all the issues we had with the Telluride (windshield issues, headlight issues, main display screen issues, luggage rack issues, sunroof, drive shaft, wiper fluid filter issues), to include the engine. After paying an attorney to provide all documents that Kia US requested from us, including every oil change receipt for the Telluride, Kia US only offered to only pay for the parts for the driveshaft/engine fire issues. To make matters worse, the Kia service department said that the 100+ parts needed to repair the engine, were on back order. Our Telluride’s engine caught fire in April and Kia US has done nothing for us, even though the issues are under 2 recalls. This is unacceptable for a manufacturer to ignore recalls, especially when it comes to the safety of people, families and children. We contacted Kia US for 6 months with no help from them. We sent registered/certified letters to Kia US executives, legal Dept, Kia Finance and the last communication from Kia US was that they are not doing anything for us- no repairs for the recalls, even though we mentioned the recalls associated with our Vin/Telluride. They are completely disregarding the entire situation. Since then, we have had to find another option for transportation since we have been without the Telluride for 6 months. Kia US needs to take back the Telluride and either provide us with a safe/working vehicle or reimburse us for what we have spent on the Telluride. Thank you for your assistance. Sincerely, [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (
Corrective Action:
We contacted Kia US after taking the Kia Telluride to a Kia service station for an oil change.The service tech told us that they were not going to do an oil change because,”the Telluride was a ticking time bomb.” This was said in front of the Kia service Mgr.We were very nervous driving the vehicle because no one explained what that meant.Shortly after the service appointment, the Telluride’s engine caught on fire.We call Kia US that same day to open up a case.We explained all the issues we had with the Telluride (windshield issues, headlight issues, main display screen issues, luggage rack issues, sunroof, drive shaft, wiper fluid filter issues), to include the engine. After paying an attorney to provide all documents that Kia US requested from us, including every oil change receipt for the Telluride, Kia US only offered to only pay for the parts for the driveshaft/engine fire issues. To make matters worse, the Kia service department said that the 100+ parts needed to repair the engine, were on back order. Our Telluride’s engine caught fire in April and Kia US has done nothing for us, even though the issues are under 2 recalls. This is unacceptable for a manufacturer to ignore recalls, especially when it comes to the safety of people, families and children. We contacted Kia US for 6 months with no help from them. We sent registered/certified letters to Kia US executives, legal Dept, Kia Finance and the last communication from Kia US was that they are not doing anything for us- no repairs for the recalls, even though we mentioned the recalls associated with our Vin/Telluride. They are completely disregarding the entire situation. Since then, we have had to find another option for transportation since we have been without the Telluride for 6 months. Kia US needs to take back the Telluride and either provide us with a safe/working vehicle or reimburse us for what we have spent on the Telluride. Thank you for your assistance. Sincerely, [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (
Additional Notes:
We contacted Kia US after taking the Kia Telluride to a Kia service station for an oil change.The service tech told us that they were not going to do an oil change because,”the Telluride was a ticking time bomb.” This was said in front of the Kia service Mgr.We were very nervous driving the vehicle because no one explained what that meant.Shortly after the service appointment, the Telluride’s engine caught on fire.We call Kia US that same day to open up a case.We explained all the issues we had with the Telluride (windshield issues, headlight issues, main display screen issues, luggage rack issues, sunroof, drive shaft, wiper fluid filter issues), to include the engine. After paying an attorney to provide all documents that Kia US requested from us, including every oil change receipt for the Telluride, Kia US only offered to only pay for the parts for the driveshaft/engine fire issues. To make matters worse, the Kia service department said that the 100+ parts needed to repair the engine, were on back order. Our Telluride’s engine caught fire in April and Kia US has done nothing for us, even though the issues are under 2 recalls. This is unacceptable for a manufacturer to ignore recalls, especially when it comes to the safety of people, families and children. We contacted Kia US for 6 months with no help from them. We sent registered/certified letters to Kia US executives, legal Dept, Kia Finance and the last communication from Kia US was that they are not doing anything for us- no repairs for the recalls, even though we mentioned the recalls associated with our Vin/Telluride. They are completely disregarding the entire situation. Since then, we have had to find another option for transportation since we have been without the Telluride for 6 months. Kia US needs to take back the Telluride and either provide us with a safe/working vehicle or reimburse us for what we have spent on the Telluride. Thank you for your assistance. Sincerely, [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (
Mfg Campaign: 11618774
Recall Date: Oct 8, 2024
Kia America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
We contacted Kia US after taking the Kia Telluride to a Kia service station for an oil change.The service tech told us that they were not going to do an oil change because,”the Telluride was a ticking time bomb.” This was said in front of the Kia service Mgr.We were very nervous driving the vehicle because no one explained what that meant.Shortly after the service appointment, the Telluride’s engine caught on fire.We call Kia US that same day to open up a case.We explained all the issues we had with the Telluride (windshield issues, headlight issues, main display screen issues, luggage rack issues, sunroof, drive shaft, wiper fluid filter issues), to include the engine. After paying an attorney to provide all documents that Kia US requested from us, including every oil change receipt for the Telluride, Kia US only offered to only pay for the parts for the driveshaft/engine fire issues. To make matters worse, the Kia service department said that the 100+ parts needed to repair the engine, were on back order. Our Telluride’s engine caught fire in April and Kia US has done nothing for us, even though the issues are under 2 recalls. This is unacceptable for a manufacturer to ignore recalls, especially when it comes to the safety of people, families and children. We contacted Kia US for 6 months with no help from them. We sent registered/certified letters to Kia US executives, legal Dept, Kia Finance and the last communication from Kia US was that they are not doing anything for us- no repairs for the recalls, even though we mentioned the recalls associated with our Vin/Telluride. They are completely disregarding the entire situation. Since then, we have had to find another option for transportation since we have been without the Telluride for 6 months. Kia US needs to take back the Telluride and either provide us with a safe/working vehicle or reimburse us for what we have spent on the Telluride. Thank you for your assistance. Sincerely, [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (
Corrective Action:
We contacted Kia US after taking the Kia Telluride to a Kia service station for an oil change.The service tech told us that they were not going to do an oil change because,”the Telluride was a ticking time bomb.” This was said in front of the Kia service Mgr.We were very nervous driving the vehicle because no one explained what that meant.Shortly after the service appointment, the Telluride’s engine caught on fire.We call Kia US that same day to open up a case.We explained all the issues we had with the Telluride (windshield issues, headlight issues, main display screen issues, luggage rack issues, sunroof, drive shaft, wiper fluid filter issues), to include the engine. After paying an attorney to provide all documents that Kia US requested from us, including every oil change receipt for the Telluride, Kia US only offered to only pay for the parts for the driveshaft/engine fire issues. To make matters worse, the Kia service department said that the 100+ parts needed to repair the engine, were on back order. Our Telluride’s engine caught fire in April and Kia US has done nothing for us, even though the issues are under 2 recalls. This is unacceptable for a manufacturer to ignore recalls, especially when it comes to the safety of people, families and children. We contacted Kia US for 6 months with no help from them. We sent registered/certified letters to Kia US executives, legal Dept, Kia Finance and the last communication from Kia US was that they are not doing anything for us- no repairs for the recalls, even though we mentioned the recalls associated with our Vin/Telluride. They are completely disregarding the entire situation. Since then, we have had to find another option for transportation since we have been without the Telluride for 6 months. Kia US needs to take back the Telluride and either provide us with a safe/working vehicle or reimburse us for what we have spent on the Telluride. Thank you for your assistance. Sincerely, [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (
Additional Notes:
We contacted Kia US after taking the Kia Telluride to a Kia service station for an oil change.The service tech told us that they were not going to do an oil change because,”the Telluride was a ticking time bomb.” This was said in front of the Kia service Mgr.We were very nervous driving the vehicle because no one explained what that meant.Shortly after the service appointment, the Telluride’s engine caught on fire.We call Kia US that same day to open up a case.We explained all the issues we had with the Telluride (windshield issues, headlight issues, main display screen issues, luggage rack issues, sunroof, drive shaft, wiper fluid filter issues), to include the engine. After paying an attorney to provide all documents that Kia US requested from us, including every oil change receipt for the Telluride, Kia US only offered to only pay for the parts for the driveshaft/engine fire issues. To make matters worse, the Kia service department said that the 100+ parts needed to repair the engine, were on back order. Our Telluride’s engine caught fire in April and Kia US has done nothing for us, even though the issues are under 2 recalls. This is unacceptable for a manufacturer to ignore recalls, especially when it comes to the safety of people, families and children. We contacted Kia US for 6 months with no help from them. We sent registered/certified letters to Kia US executives, legal Dept, Kia Finance and the last communication from Kia US was that they are not doing anything for us- no repairs for the recalls, even though we mentioned the recalls associated with our Vin/Telluride. They are completely disregarding the entire situation. Since then, we have had to find another option for transportation since we have been without the Telluride for 6 months. Kia US needs to take back the Telluride and either provide us with a safe/working vehicle or reimburse us for what we have spent on the Telluride. Thank you for your assistance. Sincerely, [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (
Mfg Campaign: 11618774
Recall Date: Oct 8, 2024
Kia America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
White Pearl paint flaking off front of car above windshield
Corrective Action:
White Pearl paint flaking off front of car above windshield
Additional Notes:
White Pearl paint flaking off front of car above windshield
Mfg Campaign: 11618335
Recall Date: Oct 6, 2024
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Paint peeling off car
Corrective Action:
Paint peeling off car
Additional Notes:
Paint peeling off car
Mfg Campaign: 11618256
Recall Date: Oct 5, 2024
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2020 Kia Telluride. The contact stated while driving at an undisclosed speed, the vehicle lost motive power with the check engine warning light illuminated. The vehicle was restarted; however, the failure recurred. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 95,335.
Corrective Action:
The contact owns a 2020 Kia Telluride. The contact stated while driving at an undisclosed speed, the vehicle lost motive power with the check engine warning light illuminated. The vehicle was restarted; however, the failure recurred. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 95,335.
Additional Notes:
The contact owns a 2020 Kia Telluride. The contact stated while driving at an undisclosed speed, the vehicle lost motive power with the check engine warning light illuminated. The vehicle was restarted; however, the failure recurred. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 95,335.
Mfg Campaign: 11618084
Recall Date: Oct 4, 2024
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Sunroof wouldn’t slide back to open, but the back of the sunroof tilted opened. Now it doesn’t close completely and dealership said can’t close it and it would be $4700 to fix.
Corrective Action:
Sunroof wouldn’t slide back to open, but the back of the sunroof tilted opened. Now it doesn’t close completely and dealership said can’t close it and it would be $4700 to fix.
Additional Notes:
Sunroof wouldn’t slide back to open, but the back of the sunroof tilted opened. Now it doesn’t close completely and dealership said can’t close it and it would be $4700 to fix.
Mfg Campaign: 11617978
Recall Date: Oct 3, 2024
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
We purchased a new 2020 Kia telluride in late 2019. We purchased this vehicle because of its 100,000 mile warranty. We went the extra step and added the best extended warranty possible so we were covered for many miles and years. I have always done my own oil changes as I am a journeyman fitter and understand the mechanics of a vehicle. I kept every receipt from every oil and oil filter purchase for the last 5 years as well as a detailed log book. Around 75,000 miles we started noticing major oil consumption. Approximately 1 quart every months and then up to about a quart every 2 weeks. We also notice a huge loss in engine power and take off. My wife said she was having trouble pulling out onto hills and was very dangerous at intersections, because of the lack of power. We then took the Kia telluride to my main mechanic, he replaced all 6 spark plugs and said we should immediately take it to a dealer as it sounds like the timing chain maybe going bad. This was early August 2024. I made an appointment with Diehl Kia in hermitage the next day for [XXX]. After a few days the dealer called and said that they could not get the car to replicate the noise they heard when they brought it in. It sat for 2 weeks before they decided to open a claim with Kia customer service. Kia recommended they do an internal investigation at the customer cost which we approved. They said they had found some build up and Kia was requesting the oil change records which I promptly provided. Kia then recommended to do a compression test on the cylinders. Again at customer cost. Even though the vehicle has less than 100,000 miles and the warranty is still valid. We agreed to pay for the compression test as well. After a few more days the service associate called me and said that the compression test had passed to my surprise. A few more days went by and we really had no answers. After pressing the dealer for answer they finally told me that Kia was not accepting our service records.
Corrective Action:
We purchased a new 2020 Kia telluride in late 2019. We purchased this vehicle because of its 100,000 mile warranty. We went the extra step and added the best extended warranty possible so we were covered for many miles and years. I have always done my own oil changes as I am a journeyman fitter and understand the mechanics of a vehicle. I kept every receipt from every oil and oil filter purchase for the last 5 years as well as a detailed log book. Around 75,000 miles we started noticing major oil consumption. Approximately 1 quart every months and then up to about a quart every 2 weeks. We also notice a huge loss in engine power and take off. My wife said she was having trouble pulling out onto hills and was very dangerous at intersections, because of the lack of power. We then took the Kia telluride to my main mechanic, he replaced all 6 spark plugs and said we should immediately take it to a dealer as it sounds like the timing chain maybe going bad. This was early August 2024. I made an appointment with Diehl Kia in hermitage the next day for [XXX]. After a few days the dealer called and said that they could not get the car to replicate the noise they heard when they brought it in. It sat for 2 weeks before they decided to open a claim with Kia customer service. Kia recommended they do an internal investigation at the customer cost which we approved. They said they had found some build up and Kia was requesting the oil change records which I promptly provided. Kia then recommended to do a compression test on the cylinders. Again at customer cost. Even though the vehicle has less than 100,000 miles and the warranty is still valid. We agreed to pay for the compression test as well. After a few more days the service associate called me and said that the compression test had passed to my surprise. A few more days went by and we really had no answers. After pressing the dealer for answer they finally told me that Kia was not accepting our service records.
Additional Notes:
We purchased a new 2020 Kia telluride in late 2019. We purchased this vehicle because of its 100,000 mile warranty. We went the extra step and added the best extended warranty possible so we were covered for many miles and years. I have always done my own oil changes as I am a journeyman fitter and understand the mechanics of a vehicle. I kept every receipt from every oil and oil filter purchase for the last 5 years as well as a detailed log book. Around 75,000 miles we started noticing major oil consumption. Approximately 1 quart every months and then up to about a quart every 2 weeks. We also notice a huge loss in engine power and take off. My wife said she was having trouble pulling out onto hills and was very dangerous at intersections, because of the lack of power. We then took the Kia telluride to my main mechanic, he replaced all 6 spark plugs and said we should immediately take it to a dealer as it sounds like the timing chain maybe going bad. This was early August 2024. I made an appointment with Diehl Kia in hermitage the next day for [XXX]. After a few days the dealer called and said that they could not get the car to replicate the noise they heard when they brought it in. It sat for 2 weeks before they decided to open a claim with Kia customer service. Kia recommended they do an internal investigation at the customer cost which we approved. They said they had found some build up and Kia was requesting the oil change records which I promptly provided. Kia then recommended to do a compression test on the cylinders. Again at customer cost. Even though the vehicle has less than 100,000 miles and the warranty is still valid. We agreed to pay for the compression test as well. After a few more days the service associate called me and said that the compression test had passed to my surprise. A few more days went by and we really had no answers. After pressing the dealer for answer they finally told me that Kia was not accepting our service records.
Mfg Campaign: 11617791
Recall Date: Oct 2, 2024
Kia America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
When trying to open the sunroof, the wind deflector broke and knocked the sunroof off its track. I had to remove the sunroof and get it back on the tracks to get it to close and prevent water from entering the vehicle from rain.
Corrective Action:
When trying to open the sunroof, the wind deflector broke and knocked the sunroof off its track. I had to remove the sunroof and get it back on the tracks to get it to close and prevent water from entering the vehicle from rain.
Additional Notes:
When trying to open the sunroof, the wind deflector broke and knocked the sunroof off its track. I had to remove the sunroof and get it back on the tracks to get it to close and prevent water from entering the vehicle from rain.
Mfg Campaign: 11617053
Recall Date: Sep 28, 2024
Kia America, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
The contact owns a 2020 Kia Telluride. The contact stated that while operating the vehicle, the "Electronic Parking Brake" warning light remained illuminated, and the vehicle failed to properly accelerate. The vehicle was taken to the local mechanic who diagnosed that the "Parking Brake Connector" had fractured. The vehicle was not yet repaired. Additionally, while driving at various speeds, the vehicle was shaking and vibrating abnormally. The vehicle was taken to the local dealer who replaced the rear shock absorbers, rear sway bars, rear control arms, and the motor mounts. The local dealer also discovered that the oil pan and oil filter had cracked. The vehicle was repaired. The manufacturer has not yet contacted. The failure mileage was 50,000.
Corrective Action:
The contact owns a 2020 Kia Telluride. The contact stated that while operating the vehicle, the "Electronic Parking Brake" warning light remained illuminated, and the vehicle failed to properly accelerate. The vehicle was taken to the local mechanic who diagnosed that the "Parking Brake Connector" had fractured. The vehicle was not yet repaired. Additionally, while driving at various speeds, the vehicle was shaking and vibrating abnormally. The vehicle was taken to the local dealer who replaced the rear shock absorbers, rear sway bars, rear control arms, and the motor mounts. The local dealer also discovered that the oil pan and oil filter had cracked. The vehicle was repaired. The manufacturer has not yet contacted. The failure mileage was 50,000.
Additional Notes:
The contact owns a 2020 Kia Telluride. The contact stated that while operating the vehicle, the "Electronic Parking Brake" warning light remained illuminated, and the vehicle failed to properly accelerate. The vehicle was taken to the local mechanic who diagnosed that the "Parking Brake Connector" had fractured. The vehicle was not yet repaired. Additionally, while driving at various speeds, the vehicle was shaking and vibrating abnormally. The vehicle was taken to the local dealer who replaced the rear shock absorbers, rear sway bars, rear control arms, and the motor mounts. The local dealer also discovered that the oil pan and oil filter had cracked. The vehicle was repaired. The manufacturer has not yet contacted. The failure mileage was 50,000.
Mfg Campaign: 11616122
Recall Date: Sep 24, 2024
Kia America, Inc.
Defect Description:
ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
Potential Consequences:
The contact owns a 2020 Kia Telluride. The contact stated that while operating the vehicle, the "Electronic Parking Brake" warning light remained illuminated, and the vehicle failed to properly accelerate. The vehicle was taken to the local mechanic who diagnosed that the "Parking Brake Connector" had fractured. The vehicle was not yet repaired. Additionally, while driving at various speeds, the vehicle was shaking and vibrating abnormally. The vehicle was taken to the local dealer who replaced the rear shock absorbers, rear sway bars, rear control arms, and the motor mounts. The local dealer also discovered that the oil pan and oil filter had cracked. The vehicle was repaired. The manufacturer has not yet contacted. The failure mileage was 50,000.
Corrective Action:
The contact owns a 2020 Kia Telluride. The contact stated that while operating the vehicle, the "Electronic Parking Brake" warning light remained illuminated, and the vehicle failed to properly accelerate. The vehicle was taken to the local mechanic who diagnosed that the "Parking Brake Connector" had fractured. The vehicle was not yet repaired. Additionally, while driving at various speeds, the vehicle was shaking and vibrating abnormally. The vehicle was taken to the local dealer who replaced the rear shock absorbers, rear sway bars, rear control arms, and the motor mounts. The local dealer also discovered that the oil pan and oil filter had cracked. The vehicle was repaired. The manufacturer has not yet contacted. The failure mileage was 50,000.
Additional Notes:
The contact owns a 2020 Kia Telluride. The contact stated that while operating the vehicle, the "Electronic Parking Brake" warning light remained illuminated, and the vehicle failed to properly accelerate. The vehicle was taken to the local mechanic who diagnosed that the "Parking Brake Connector" had fractured. The vehicle was not yet repaired. Additionally, while driving at various speeds, the vehicle was shaking and vibrating abnormally. The vehicle was taken to the local dealer who replaced the rear shock absorbers, rear sway bars, rear control arms, and the motor mounts. The local dealer also discovered that the oil pan and oil filter had cracked. The vehicle was repaired. The manufacturer has not yet contacted. The failure mileage was 50,000.
Mfg Campaign: 11616122
Recall Date: Sep 24, 2024
Kia America, Inc.
Defect Description:
PARKING BRAKE:ELECTRICAL
Potential Consequences:
The contact owns a 2020 Kia Telluride. The contact stated that while operating the vehicle, the "Electronic Parking Brake" warning light remained illuminated, and the vehicle failed to properly accelerate. The vehicle was taken to the local mechanic who diagnosed that the "Parking Brake Connector" had fractured. The vehicle was not yet repaired. Additionally, while driving at various speeds, the vehicle was shaking and vibrating abnormally. The vehicle was taken to the local dealer who replaced the rear shock absorbers, rear sway bars, rear control arms, and the motor mounts. The local dealer also discovered that the oil pan and oil filter had cracked. The vehicle was repaired. The manufacturer has not yet contacted. The failure mileage was 50,000.
Corrective Action:
The contact owns a 2020 Kia Telluride. The contact stated that while operating the vehicle, the "Electronic Parking Brake" warning light remained illuminated, and the vehicle failed to properly accelerate. The vehicle was taken to the local mechanic who diagnosed that the "Parking Brake Connector" had fractured. The vehicle was not yet repaired. Additionally, while driving at various speeds, the vehicle was shaking and vibrating abnormally. The vehicle was taken to the local dealer who replaced the rear shock absorbers, rear sway bars, rear control arms, and the motor mounts. The local dealer also discovered that the oil pan and oil filter had cracked. The vehicle was repaired. The manufacturer has not yet contacted. The failure mileage was 50,000.
Additional Notes:
The contact owns a 2020 Kia Telluride. The contact stated that while operating the vehicle, the "Electronic Parking Brake" warning light remained illuminated, and the vehicle failed to properly accelerate. The vehicle was taken to the local mechanic who diagnosed that the "Parking Brake Connector" had fractured. The vehicle was not yet repaired. Additionally, while driving at various speeds, the vehicle was shaking and vibrating abnormally. The vehicle was taken to the local dealer who replaced the rear shock absorbers, rear sway bars, rear control arms, and the motor mounts. The local dealer also discovered that the oil pan and oil filter had cracked. The vehicle was repaired. The manufacturer has not yet contacted. The failure mileage was 50,000.
Mfg Campaign: 11616122
Recall Date: Sep 24, 2024
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
- Pressed the moonroof button to open and the panel misaligned and will not open or return to closed position. - With the moonroof ajar I'm am unable to drive in enucleate or raining weather - Dealership is backlogged and tells me I WOULD HAVE TO LEAVE MY CAR FOR 3 FOR A DIAGNOSIS AND WAIT ADDITION DAYS FOR THE PARTS TO ARRIVE AND REPAIR TO BE MADE - No warning messages, sounds or symptoms. First time this has happened and its locked open in misalignment
Corrective Action:
- Pressed the moonroof button to open and the panel misaligned and will not open or return to closed position. - With the moonroof ajar I'm am unable to drive in enucleate or raining weather - Dealership is backlogged and tells me I WOULD HAVE TO LEAVE MY CAR FOR 3 FOR A DIAGNOSIS AND WAIT ADDITION DAYS FOR THE PARTS TO ARRIVE AND REPAIR TO BE MADE - No warning messages, sounds or symptoms. First time this has happened and its locked open in misalignment
Additional Notes:
- Pressed the moonroof button to open and the panel misaligned and will not open or return to closed position. - With the moonroof ajar I'm am unable to drive in enucleate or raining weather - Dealership is backlogged and tells me I WOULD HAVE TO LEAVE MY CAR FOR 3 FOR A DIAGNOSIS AND WAIT ADDITION DAYS FOR THE PARTS TO ARRIVE AND REPAIR TO BE MADE - No warning messages, sounds or symptoms. First time this has happened and its locked open in misalignment
Mfg Campaign: 11615122
Recall Date: Sep 18, 2024
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The driver side and passenger side view mirrors are retractable. Both side view mirrors will get stuck in the closed position which affects the ability to see vehicles on the left or right.
Corrective Action:
The driver side and passenger side view mirrors are retractable. Both side view mirrors will get stuck in the closed position which affects the ability to see vehicles on the left or right.
Additional Notes:
The driver side and passenger side view mirrors are retractable. Both side view mirrors will get stuck in the closed position which affects the ability to see vehicles on the left or right.
Mfg Campaign: 11615022
Recall Date: Sep 17, 2024
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The sunroof became stuck while attempting to open. It would not close and further inspection showed that parts of the sunroof had broken. This seems to be a bigger issue.
Corrective Action:
The sunroof became stuck while attempting to open. It would not close and further inspection showed that parts of the sunroof had broken. This seems to be a bigger issue.
Additional Notes:
The sunroof became stuck while attempting to open. It would not close and further inspection showed that parts of the sunroof had broken. This seems to be a bigger issue.
Mfg Campaign: 11613452
Recall Date: Sep 9, 2024
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Vehicle started on fire and burned up while parked. Fire came from the engine compartment. Unknown from exact location in engine compartment.
Corrective Action:
Vehicle started on fire and burned up while parked. Fire came from the engine compartment. Unknown from exact location in engine compartment.
Additional Notes:
Vehicle started on fire and burned up while parked. Fire came from the engine compartment. Unknown from exact location in engine compartment.
Mfg Campaign: 11613656
Recall Date: Sep 9, 2024
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Vehicle started on fire and burned up while parked. Fire came from the engine compartment. Unknown from exact location in engine compartment.
Corrective Action:
Vehicle started on fire and burned up while parked. Fire came from the engine compartment. Unknown from exact location in engine compartment.
Additional Notes:
Vehicle started on fire and burned up while parked. Fire came from the engine compartment. Unknown from exact location in engine compartment.
Mfg Campaign: 11613656
Recall Date: Sep 9, 2024
Kia America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
Vehicle began having issues around 60,000 miles. Stutters and slips between 2nd and 3rd gear. When on an incline the issue is much more prevalent. On a steep incline, the vehicle is like lurching it is so prevalent and it feels as though the vehicle is going to give up. Around 45 mph, the vehicle begins vibrating; as speeds increase, the shaking (left to right) becomes increasingly violent. At times, it feels as though the vehicle is going to shake off the road. The issues I primarily when accelerating, and when the gas pedal is released, the shaking slows almost to a stop. Tires, balance, and alignment checked multiple times over the course of the issue and tires are changed seasonally. Took to dealership multiple times to be told there was no issue with the vehicle and it was operating properly. Just over 100k miles, back at the dealership and there is suddenly an issue found. Was told at dealership that passenger side front axle inner race is damaged and needs replaced. Took vehicle to local mechanic since dealership had jerked us around so much over the issues, not repairing, keeping car for extended amounts of time without a loaner vehicle, etc. Local mechanic did a lot of research. This is a common complaint of the Telluride and Kia is aware but is not doing anything about it. Mechanics recreated issue immedately said rear driveshaft had movement it shouldn't and replaced. They also serviced the transfer case and transmission. There is a TSB issued on this, but research suggests that it is not resolving the problems and kia dealerships are not acknowledging the issue until out of warranty and TSB doesn't cover the repairs even though it is faulty manufacturing.
Corrective Action:
Vehicle began having issues around 60,000 miles. Stutters and slips between 2nd and 3rd gear. When on an incline the issue is much more prevalent. On a steep incline, the vehicle is like lurching it is so prevalent and it feels as though the vehicle is going to give up. Around 45 mph, the vehicle begins vibrating; as speeds increase, the shaking (left to right) becomes increasingly violent. At times, it feels as though the vehicle is going to shake off the road. The issues I primarily when accelerating, and when the gas pedal is released, the shaking slows almost to a stop. Tires, balance, and alignment checked multiple times over the course of the issue and tires are changed seasonally. Took to dealership multiple times to be told there was no issue with the vehicle and it was operating properly. Just over 100k miles, back at the dealership and there is suddenly an issue found. Was told at dealership that passenger side front axle inner race is damaged and needs replaced. Took vehicle to local mechanic since dealership had jerked us around so much over the issues, not repairing, keeping car for extended amounts of time without a loaner vehicle, etc. Local mechanic did a lot of research. This is a common complaint of the Telluride and Kia is aware but is not doing anything about it. Mechanics recreated issue immedately said rear driveshaft had movement it shouldn't and replaced. They also serviced the transfer case and transmission. There is a TSB issued on this, but research suggests that it is not resolving the problems and kia dealerships are not acknowledging the issue until out of warranty and TSB doesn't cover the repairs even though it is faulty manufacturing.
Additional Notes:
Vehicle began having issues around 60,000 miles. Stutters and slips between 2nd and 3rd gear. When on an incline the issue is much more prevalent. On a steep incline, the vehicle is like lurching it is so prevalent and it feels as though the vehicle is going to give up. Around 45 mph, the vehicle begins vibrating; as speeds increase, the shaking (left to right) becomes increasingly violent. At times, it feels as though the vehicle is going to shake off the road. The issues I primarily when accelerating, and when the gas pedal is released, the shaking slows almost to a stop. Tires, balance, and alignment checked multiple times over the course of the issue and tires are changed seasonally. Took to dealership multiple times to be told there was no issue with the vehicle and it was operating properly. Just over 100k miles, back at the dealership and there is suddenly an issue found. Was told at dealership that passenger side front axle inner race is damaged and needs replaced. Took vehicle to local mechanic since dealership had jerked us around so much over the issues, not repairing, keeping car for extended amounts of time without a loaner vehicle, etc. Local mechanic did a lot of research. This is a common complaint of the Telluride and Kia is aware but is not doing anything about it. Mechanics recreated issue immedately said rear driveshaft had movement it shouldn't and replaced. They also serviced the transfer case and transmission. There is a TSB issued on this, but research suggests that it is not resolving the problems and kia dealerships are not acknowledging the issue until out of warranty and TSB doesn't cover the repairs even though it is faulty manufacturing.
Mfg Campaign: 11611639
Recall Date: Aug 29, 2024
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